1
00:00:00,200 --> 00:00:03,400
Speaker 1: Together du for c LLEN eighteen past five. Now there

2
00:00:03,520 --> 00:00:05,360
Speaker 1: is get a load of this almost one and a

3
00:00:05,360 --> 00:00:10,760
Speaker 1: half billion dollars left in unpaid GST and pay aye

4
00:00:10,880 --> 00:00:14,160
Speaker 1: business tax from last year's tax here. Over a billion

5
00:00:14,200 --> 00:00:16,919
Speaker 1: of that is just the GST. Tony Morris is the

6
00:00:16,960 --> 00:00:21,639
Speaker 1: iid's customer segment manager and with us Hey Tony.

7
00:00:20,760 --> 00:00:22,599
Speaker 2: Hi, thanks havving On, Yeah, thank you.

8
00:00:22,640 --> 00:00:25,080
Speaker 1: It seems incredibly high. Is that higher than previous years

9
00:00:25,160 --> 00:00:25,840
Speaker 1: or about normal?

10
00:00:27,800 --> 00:00:30,960
Speaker 2: Definitely going up. The deck bot's going up each year

11
00:00:32,360 --> 00:00:34,959
Speaker 2: by about a billion dollars. So and as you say,

12
00:00:35,000 --> 00:00:38,440
Speaker 2: a lot of that's TST and employer text, but it's

13
00:00:38,440 --> 00:00:41,200
Speaker 2: in line sort of with what's technique overseas as well.

14
00:00:41,240 --> 00:00:44,520
Speaker 2: But definitely an area we're putting more focus on now

15
00:00:45,240 --> 00:00:45,960
Speaker 2: thinking about that.

16
00:00:46,159 --> 00:00:48,480
Speaker 1: Is this a sign of how much streets businesses are under?

17
00:00:50,200 --> 00:00:52,080
Speaker 2: Definitely we think it's some of that. It's also a

18
00:00:52,120 --> 00:00:55,840
Speaker 2: bit of a sign that during COVID we eased off

19
00:00:55,920 --> 00:00:59,440
Speaker 2: our dec collection activities a little bit around and didn't

20
00:00:59,480 --> 00:01:03,600
Speaker 2: push us so and we didn't probably look to help

21
00:01:03,640 --> 00:01:06,480
Speaker 2: businesses or look orate businesses then that we're struggling to survive.

22
00:01:06,560 --> 00:01:10,000
Speaker 2: So what we're seeing is a bit of an increase

23
00:01:10,040 --> 00:01:12,840
Speaker 2: in the amount of companies getting in debt, and some

24
00:01:12,920 --> 00:01:15,720
Speaker 2: of those are the ones that possibly would have failed

25
00:01:15,840 --> 00:01:19,399
Speaker 2: earlier during COVID, So we're definitely seeing an increase. And

26
00:01:19,440 --> 00:01:20,800
Speaker 2: what we need to do and what we're looking at

27
00:01:20,880 --> 00:01:23,120
Speaker 2: is how do we get to the pay and the

28
00:01:23,200 --> 00:01:26,200
Speaker 2: JST earlier as soon as they're going to debt, because

29
00:01:26,480 --> 00:01:28,320
Speaker 2: once people get into debt, it could be hard to

30
00:01:28,360 --> 00:01:30,039
Speaker 2: get out of. So we're certainly focusing on that.

31
00:01:30,280 --> 00:01:32,960
Speaker 1: I can understand why construction is the worst, but I'm

32
00:01:33,080 --> 00:01:35,400
Speaker 1: kind of surprised that the next stuff is real estate services,

33
00:01:35,440 --> 00:01:37,679
Speaker 1: rental and hiring. What explains that.

34
00:01:39,120 --> 00:01:41,960
Speaker 2: Yeah, I'm not not sure. That's a step that we've

35
00:01:42,000 --> 00:01:44,720
Speaker 2: sort of seen. I know that that comes from our

36
00:01:44,760 --> 00:01:48,400
Speaker 2: area and been put like that what we sort of

37
00:01:48,400 --> 00:01:50,080
Speaker 2: seeing in some of the stuff we're doing at the moment.

38
00:01:50,160 --> 00:01:56,640
Speaker 2: Certainly small businesses are struggling the most with the debt

39
00:01:56,680 --> 00:01:58,680
Speaker 2: and also the amount that we write off, so right

40
00:01:58,680 --> 00:02:01,360
Speaker 2: across that small business area, which could be in the

41
00:02:01,400 --> 00:02:04,920
Speaker 2: real estate services or other areas like that, but certainly

42
00:02:04,960 --> 00:02:07,280
Speaker 2: the construction area is an area sort of in the

43
00:02:07,360 --> 00:02:09,640
Speaker 2: bigger at the bigger end of town that we do

44
00:02:09,720 --> 00:02:12,200
Speaker 2: that and what we're seeing in some of the areas

45
00:02:12,320 --> 00:02:16,200
Speaker 2: is that instead of people paying entities, paying their pay

46
00:02:16,280 --> 00:02:18,799
Speaker 2: or GST, they're actually using us as a bit of

47
00:02:18,800 --> 00:02:21,040
Speaker 2: a bank because it's probably easier to get the money.

48
00:02:21,080 --> 00:02:23,520
Speaker 2: I was at a conference today where that came up

49
00:02:23,639 --> 00:02:25,560
Speaker 2: quite clearly from the outside wal it's easy to get

50
00:02:25,560 --> 00:02:28,560
Speaker 2: money off us PEPs and borrow. So that's something we

51
00:02:28,600 --> 00:02:30,680
Speaker 2: need to look at and change, sure other policies or

52
00:02:30,720 --> 00:02:32,640
Speaker 2: just being a bit more firmer to our approaches.

53
00:02:32,840 --> 00:02:35,240
Speaker 1: I'm sure that's not really what you want, Tony. Thanks

54
00:02:35,320 --> 00:02:38,320
Speaker 1: very much, Tony Morris, IAD customer Segment manager.

55
00:02:39,040 --> 00:02:42,240
Speaker 2: For more from Hither Duplessy Allen Drive, listen live to

56
00:02:42,320 --> 00:02:45,360
Speaker 2: news talks. It'd be from four pm weekdays, or follow

57
00:02:45,400 --> 00:02:47,160
Speaker 2: the podcast on iHeartRadio