1 00:00:00,080 --> 00:00:02,239 Speaker 1: And what will come as absolutely no surprise to anyone. 2 00:00:02,279 --> 00:00:05,120 Speaker 1: New Zealand Post has decided to deliver mail less often 3 00:00:05,400 --> 00:00:07,760 Speaker 1: because of declining male volumes. Now, if you live in town, 4 00:00:07,920 --> 00:00:09,920 Speaker 1: your three delivery days are going to go down to two, 5 00:00:10,320 --> 00:00:12,800 Speaker 1: and if you live rurally you'll five delivery days are 6 00:00:12,840 --> 00:00:15,000 Speaker 1: down to three. David Walsh is the CEO of New 7 00:00:15,080 --> 00:00:15,520 Speaker 1: Zealand Post. 8 00:00:15,600 --> 00:00:18,520 Speaker 2: Hi, David, I get a Heather. How are you well? 9 00:00:18,520 --> 00:00:20,520 Speaker 1: Thank you? This is probably over, do you don't you think? 10 00:00:21,720 --> 00:00:24,400 Speaker 2: Yeah? Look, the announcement today is something that we've been 11 00:00:24,440 --> 00:00:27,040 Speaker 2: aware of, really as a result of the way that 12 00:00:27,080 --> 00:00:30,480 Speaker 2: these Landers have changed their communication and habits. So it's 13 00:00:30,520 --> 00:00:32,640 Speaker 2: twenty thirteen since the last time we had a change, 14 00:00:32,640 --> 00:00:35,279 Speaker 2: and this is reflective of what's going on now. 15 00:00:35,320 --> 00:00:37,880 Speaker 1: Twenty thirteen do you reckon? So do you reckon? It'll 16 00:00:37,920 --> 00:00:40,080 Speaker 1: be twelve years before we have another change down. 17 00:00:41,120 --> 00:00:44,200 Speaker 2: Well, look, it's been hard to pick really, look where 18 00:00:44,320 --> 00:00:45,960 Speaker 2: New Zealand Posts have been around for one hundred and 19 00:00:45,960 --> 00:00:49,000 Speaker 2: eighty five years. And look, our role is to deliver 20 00:00:49,440 --> 00:00:53,000 Speaker 2: the services that New Zealanders need. We'll keep delivering our mail, 21 00:00:53,240 --> 00:00:56,480 Speaker 2: We'll have to respond to the circumstances we're facing, but 22 00:00:57,160 --> 00:00:59,360 Speaker 2: you know, that's our job. That's what we'll continue to do. 23 00:01:00,040 --> 00:01:03,960 Speaker 1: You'd get another review when male volumes dip below. Is 24 00:01:03,960 --> 00:01:05,000 Speaker 1: it one twenty million? 25 00:01:06,200 --> 00:01:08,440 Speaker 2: Yeah, look, there is a trigger point there that just 26 00:01:08,560 --> 00:01:11,760 Speaker 2: allows you know if there's a reset of if the 27 00:01:11,800 --> 00:01:16,280 Speaker 2: circumstances are needing to be revisited. But look, we're not 28 00:01:16,520 --> 00:01:17,640 Speaker 2: jumping to any conclusion. 29 00:01:17,840 --> 00:01:19,560 Speaker 1: Well, what's your male volume at the moment. 30 00:01:20,200 --> 00:01:21,680 Speaker 2: So about one fifty million. 31 00:01:23,000 --> 00:01:25,600 Speaker 1: You'll had one twenty million in the next three years, 32 00:01:25,600 --> 00:01:26,319 Speaker 1: don't you reckon? 33 00:01:26,920 --> 00:01:31,479 Speaker 2: Yeah, Look, we fully expect male to clinb male reductions 34 00:01:31,520 --> 00:01:35,240 Speaker 2: to continue. These ylanders are getting their communications very, very differently, 35 00:01:36,160 --> 00:01:38,840 Speaker 2: so it's really just a chance to reset. I wouldn't 36 00:01:38,840 --> 00:01:41,440 Speaker 2: get too presumptuous about but David, I mean might care 37 00:01:41,480 --> 00:01:41,959 Speaker 2: at that time. 38 00:01:42,360 --> 00:01:44,920 Speaker 1: It's entirely feasible, isn't it that we've just gone to 39 00:01:44,920 --> 00:01:47,440 Speaker 1: two days to urban addresses, three days to rural addresses, 40 00:01:47,440 --> 00:01:49,280 Speaker 1: and within the next three years it'll be one day 41 00:01:49,360 --> 00:01:52,200 Speaker 1: urban addresses, two days rural addresses. That's possible, isn't it. 42 00:01:52,960 --> 00:01:55,880 Speaker 2: Well, yeah, again, I wouldn't want to speculate on it. 43 00:01:56,360 --> 00:01:57,760 Speaker 2: We've certainly talked. 44 00:01:58,680 --> 00:02:01,560 Speaker 1: Yes, David, it's your job speculate. Well, not maybe to me, 45 00:02:01,720 --> 00:02:03,160 Speaker 1: but it's your job to know where this is going, 46 00:02:03,200 --> 00:02:04,040 Speaker 1: because you're the CEO. 47 00:02:05,200 --> 00:02:09,480 Speaker 2: Yeah, well, we tell me we deliver a mail based 48 00:02:09,520 --> 00:02:12,600 Speaker 2: on what the Zelanders require us to do. They've changed 49 00:02:12,639 --> 00:02:15,360 Speaker 2: the way that they communicate, will continue to respond to 50 00:02:15,480 --> 00:02:17,800 Speaker 2: that change. Yeah, but you know, we've we've got a 51 00:02:17,919 --> 00:02:21,280 Speaker 2: very big delivery network. We were out there delivering parcels 52 00:02:21,320 --> 00:02:26,400 Speaker 2: every day. We've signaled to the long term strategy. Might 53 00:02:26,440 --> 00:02:30,000 Speaker 2: see our network deliver mail in terms of what's left over. 54 00:02:30,200 --> 00:02:32,320 Speaker 2: So yeah, there'll be way too early for us to 55 00:02:32,320 --> 00:02:35,399 Speaker 2: speculate what might happen in a few years from here. 56 00:02:35,480 --> 00:02:38,880 Speaker 1: David, it sounds to me like you are bracing yourself 57 00:02:39,240 --> 00:02:42,880 Speaker 1: for negative reaction. I would have thought that most people, 58 00:02:43,000 --> 00:02:44,960 Speaker 1: I mean, look, call me naive, and maybe I am, 59 00:02:44,960 --> 00:02:46,680 Speaker 1: but I would have thought that most people like me 60 00:02:46,840 --> 00:02:49,000 Speaker 1: would understand this is where it's going and this is 61 00:02:49,040 --> 00:02:50,880 Speaker 1: probably not a bad thing, don't they. 62 00:02:51,000 --> 00:02:55,440 Speaker 2: Yeah, it's certainly about not being concerned about the public 63 00:02:55,480 --> 00:02:59,440 Speaker 2: reaction either. People have changed the way that they communicate. 64 00:03:00,240 --> 00:03:02,760 Speaker 2: You know, back in twenty thirteen, I think we delivered 65 00:03:02,760 --> 00:03:05,880 Speaker 2: six hundred and fifty million letter items. It's like six 66 00:03:06,000 --> 00:03:08,880 Speaker 2: or seven items per household per week. We're down to 67 00:03:08,919 --> 00:03:11,640 Speaker 2: one or two. New Zealanders are changing the way they 68 00:03:11,720 --> 00:03:16,680 Speaker 2: want to receive information, but we will respond to whatever 69 00:03:16,919 --> 00:03:19,920 Speaker 2: is available to us. And I think you're right. Most 70 00:03:19,960 --> 00:03:23,680 Speaker 2: people see what comes through their mailboxes every day and 71 00:03:23,720 --> 00:03:26,919 Speaker 2: they are just accordingly. So that's our job and we'll 72 00:03:26,919 --> 00:03:27,640 Speaker 2: continue doing it. 73 00:03:27,760 --> 00:03:30,160 Speaker 1: Yeah, and you do a great job. Thank you, David appreciated. 74 00:03:30,240 --> 00:03:33,520 Speaker 1: David Walsh, CEO of New Zealand Post. For more from 75 00:03:33,600 --> 00:03:36,840 Speaker 1: Heather Duplessye Alan Drive, listen live to news talks. They'd 76 00:03:36,880 --> 00:03:40,080 Speaker 1: be from four pm weekdays, or follow the podcast on 77 00:03:40,160 --> 00:03:40,920 Speaker 1: iHeartRadio