1 00:00:00,160 --> 00:00:02,600 Speaker 1: If you're in Auckland, you might want to double check 2 00:00:02,600 --> 00:00:04,200 Speaker 1: your rate spill. The Heralds had to look at it. 3 00:00:04,240 --> 00:00:07,080 Speaker 1: They've identified a number of properties in Auckland where rates 4 00:00:07,080 --> 00:00:10,479 Speaker 1: are completely wrong. One of the worst examples is a 5 00:00:10,520 --> 00:00:12,639 Speaker 1: three point nine million dollar property which had a rate 6 00:00:12,680 --> 00:00:16,840 Speaker 1: spill come through of four hundred and forty four thousand dollars. 7 00:00:17,400 --> 00:00:20,080 Speaker 1: That was obviously wrong. That's been revised down to fourteen 8 00:00:20,120 --> 00:00:24,160 Speaker 1: thousand dollars. Ross Tucker is Auckland Council's Group chief financial officer. 9 00:00:24,239 --> 00:00:27,760 Speaker 1: Hi Ross hi Ross, how did you guys send out 10 00:00:27,760 --> 00:00:30,760 Speaker 1: a rating bill for four hundred and forty four thousand dollars? 11 00:00:32,520 --> 00:00:36,199 Speaker 2: Well, obviously that one was a mistake. So we are 12 00:00:36,400 --> 00:00:37,519 Speaker 2: currently in the process of no. 13 00:00:37,600 --> 00:00:39,319 Speaker 1: No, no hold on. Before we move on, I want 14 00:00:39,320 --> 00:00:41,680 Speaker 1: to know how did it happen? Does nobody double check? 15 00:00:41,720 --> 00:00:43,519 Speaker 1: Is it AI doing it? Nobody double checks it? 16 00:00:44,640 --> 00:00:46,920 Speaker 2: Or the long complex process so that the process is 17 00:00:46,960 --> 00:00:49,880 Speaker 2: all about doing the rating valuation. So every three years 18 00:00:49,920 --> 00:00:53,360 Speaker 2: we do rating valuations. At the long complex process, we've 19 00:00:53,360 --> 00:00:56,680 Speaker 2: got to do revised rating valuations for six hundred stud. 20 00:00:56,840 --> 00:00:59,160 Speaker 1: We know how this works. We'll all own properties. How 21 00:00:59,160 --> 00:01:01,280 Speaker 1: did you guys send out had an email for four 22 00:01:01,360 --> 00:01:03,560 Speaker 1: four four zero zero zero. Did nobody look at it 23 00:01:03,560 --> 00:01:06,880 Speaker 1: and go that's a bit high? 24 00:01:06,920 --> 00:01:08,600 Speaker 2: Well, we kind of look at all them, but we 25 00:01:08,640 --> 00:01:10,880 Speaker 2: don't have one person sitting down and looking through six 26 00:01:10,959 --> 00:01:15,040 Speaker 2: hundred and thirty thousand individual one so a huge volume possumular. 27 00:01:15,120 --> 00:01:17,800 Speaker 2: But what we're seeing is we we've looked at the 28 00:01:17,840 --> 00:01:20,360 Speaker 2: ones that have been raised. We've identified there's four properties 29 00:01:20,440 --> 00:01:22,840 Speaker 2: out of six hundred and thirty thousand, four properties that 30 00:01:22,920 --> 00:01:26,920 Speaker 2: identified areas, are you sure well we've had a good 31 00:01:26,920 --> 00:01:29,640 Speaker 2: look at it. We haven't identified we've had Is there 32 00:01:29,640 --> 00:01:32,600 Speaker 2: any systematic errors? Are are there problems that are that 33 00:01:32,640 --> 00:01:35,160 Speaker 2: are quite bored? Or are are they isolated? And the 34 00:01:35,200 --> 00:01:38,200 Speaker 2: best information we've got is we think it's quite isolated. 35 00:01:38,600 --> 00:01:40,800 Speaker 2: What these ones relate to if I can just explain 36 00:01:40,840 --> 00:01:43,680 Speaker 2: the context of these these are the four properties that 37 00:01:43,760 --> 00:01:47,160 Speaker 2: where there's been some issues. Are not just a single property, 38 00:01:47,480 --> 00:01:50,280 Speaker 2: single house. It's ones where there's multi units, so there's 39 00:01:50,280 --> 00:01:52,760 Speaker 2: one rate to call that covers multiple units. And where 40 00:01:52,800 --> 00:01:55,520 Speaker 2: the era has happened is it's the wrong number of 41 00:01:55,640 --> 00:01:59,680 Speaker 2: charges so instead of getting you know, instead of ten units, 42 00:01:59,680 --> 00:02:02,480 Speaker 2: it's thirty or something like that. So it's the number 43 00:02:02,520 --> 00:02:05,559 Speaker 2: of charges for the waste charges or the per unit. 44 00:02:05,920 --> 00:02:07,680 Speaker 2: So if anyone sees the rates of ball and it's 45 00:02:07,680 --> 00:02:10,239 Speaker 2: got the wrong number, that's in more than how. 46 00:02:10,080 --> 00:02:11,800 Speaker 1: Did that happen? How does that make sense with the 47 00:02:11,800 --> 00:02:14,200 Speaker 1: one that's three point nine million, because it went from 48 00:02:14,200 --> 00:02:17,040 Speaker 1: four hundred and forty four thousand dollars down to fourteen thousand, 49 00:02:17,480 --> 00:02:21,320 Speaker 1: which is thirty one point seven one four two eight 50 00:02:21,440 --> 00:02:24,800 Speaker 1: five seven times less. So how did how many units? 51 00:02:25,160 --> 00:02:25,800 Speaker 1: What happened? 52 00:02:26,400 --> 00:02:27,799 Speaker 2: I don't don't have all the details of funding, but 53 00:02:27,840 --> 00:02:29,640 Speaker 2: it was something like it should have been fourteen units 54 00:02:29,639 --> 00:02:31,919 Speaker 2: and it was forty four units or something like that. Oh, 55 00:02:31,960 --> 00:02:34,160 Speaker 2: I see a better order manage it. It's completely the 56 00:02:34,160 --> 00:02:37,720 Speaker 2: wrong number of units. Someone somehow, maybe it's human era 57 00:02:37,760 --> 00:02:40,440 Speaker 2: it maybe some processing in data translation, but it's something 58 00:02:40,520 --> 00:02:42,640 Speaker 2: the wrong number of unit. Yeah, and then that just 59 00:02:42,720 --> 00:02:45,320 Speaker 2: drives a change. So the rates and the dollars charges 60 00:02:45,320 --> 00:02:47,440 Speaker 2: that the prices are right, but it's a quantity of 61 00:02:47,440 --> 00:02:49,320 Speaker 2: the number of units was wrong in those cases. 62 00:02:49,360 --> 00:02:50,799 Speaker 1: What's happened with the Herald do is they can only 63 00:02:50,800 --> 00:02:52,840 Speaker 1: pack up the really big mistakes. They can't pack up 64 00:02:53,240 --> 00:02:56,640 Speaker 1: the really small mistakes. So presumably you guys have to 65 00:02:56,720 --> 00:02:59,040 Speaker 1: run across everything and just make sure that there are 66 00:02:59,040 --> 00:03:01,160 Speaker 1: no mistakes. Is how it would work. Are you planning 67 00:03:01,200 --> 00:03:02,480 Speaker 1: to do that? 68 00:03:02,480 --> 00:03:04,519 Speaker 2: That's right, so we know we have been doing that. 69 00:03:04,560 --> 00:03:06,519 Speaker 2: We're doing more of that and the team's worked really 70 00:03:06,560 --> 00:03:09,440 Speaker 2: hard this week to double triple check as much things 71 00:03:09,440 --> 00:03:11,320 Speaker 2: as they can. But I've been doing it so far. 72 00:03:11,360 --> 00:03:14,480 Speaker 2: They haven't spotted any other eras you can never be underpprential. 73 00:03:14,560 --> 00:03:17,000 Speaker 2: But we're doing the best we can to defined and 74 00:03:17,080 --> 00:03:19,639 Speaker 2: do it. It is six hundred and fifty thousand properties, 75 00:03:19,680 --> 00:03:22,280 Speaker 2: it's a lot of it. It's a big complex exercise. 76 00:03:23,040 --> 00:03:26,639 Speaker 2: But today lots of checking and no further so we've 77 00:03:26,680 --> 00:03:27,200 Speaker 2: all got. 78 00:03:27,200 --> 00:03:29,480 Speaker 1: The rates bill has landed now in boxes or our 79 00:03:29,560 --> 00:03:32,399 Speaker 1: letter boxes whatever last week or thereabout. If we want 80 00:03:32,400 --> 00:03:34,760 Speaker 1: to double check it ourselves, is there a simple calculation 81 00:03:34,840 --> 00:03:36,480 Speaker 1: that we can do, just to be sure. 82 00:03:41,240 --> 00:03:43,400 Speaker 2: To brief me A complex I guess calculation how it 83 00:03:43,440 --> 00:03:45,760 Speaker 2: all works. I guess you can go on the website 84 00:03:45,760 --> 00:03:47,320 Speaker 2: and look at the rates and the dollar, but the 85 00:03:47,440 --> 00:03:49,320 Speaker 2: keep it in terms of the errors that we've seen, 86 00:03:49,360 --> 00:03:52,240 Speaker 2: it's about those number the number of units. So if 87 00:03:52,280 --> 00:03:54,360 Speaker 2: you've just got a single property, if you've seen more 88 00:03:54,400 --> 00:03:57,280 Speaker 2: than one charge. If you're seeing three or four rubbish 89 00:03:57,440 --> 00:04:01,520 Speaker 2: collections or three or four numbersses three times this or 90 00:04:01,560 --> 00:04:03,920 Speaker 2: four times this, then that could be a mistake. So 91 00:04:04,640 --> 00:04:07,240 Speaker 2: we don't think it's very many of those. Hypothetically, if 92 00:04:07,240 --> 00:04:09,880 Speaker 2: you're starting this in multiple charges, that could be an 93 00:04:09,920 --> 00:04:12,680 Speaker 2: indication that that era has occurred. So that would be 94 00:04:12,720 --> 00:04:14,839 Speaker 2: the key thing to look at jug your other things 95 00:04:14,840 --> 00:04:17,159 Speaker 2: to look at the valuation notices that have gone out previously. 96 00:04:17,279 --> 00:04:20,200 Speaker 2: Is at the right rating valuation been applied, No reason 97 00:04:20,240 --> 00:04:22,400 Speaker 2: to think that it might not be. But it's functioning 98 00:04:22,440 --> 00:04:24,800 Speaker 2: of the rates and the dollar All of those charges 99 00:04:24,800 --> 00:04:28,240 Speaker 2: that are published on website applied to the property, the 100 00:04:28,360 --> 00:04:31,000 Speaker 2: number of units and the value of that property. 101 00:04:31,160 --> 00:04:33,640 Speaker 1: Right, Ross, thank you so much, appreciate your time. Ross 102 00:04:33,680 --> 00:04:37,120 Speaker 1: Tucker Group, Group Chief Financial Officer at all Con Council. 103 00:04:37,920 --> 00:04:41,120 Speaker 1: For more from Hither Duplessy Allen Drive, listen live to 104 00:04:41,200 --> 00:04:44,239 Speaker 1: news talks. It'd be from four pm weekdays, or follow 105 00:04:44,279 --> 00:04:46,040 Speaker 1: the podcast on iHeartRadio.