1 00:00:00,080 --> 00:00:02,719 Speaker 1: Fun fact, Still, as in the power Tools are celebrating 2 00:00:02,759 --> 00:00:05,240 Speaker 1: one hundred years this year. They've been here for forty 3 00:00:05,240 --> 00:00:07,800 Speaker 1: of those in New Zealand. It was founded by Andrea Still. 4 00:00:07,800 --> 00:00:10,600 Speaker 1: This is back in nineteen twenty six. These days his grandson, 5 00:00:10,680 --> 00:00:13,480 Speaker 1: doctor Nicholas Still is chair of the advisory board and 6 00:00:13,520 --> 00:00:15,960 Speaker 1: the supervisory Board, and doctor Nicholas Still is in the 7 00:00:16,000 --> 00:00:18,120 Speaker 1: country and he is with us. Good morning to you, 8 00:00:18,440 --> 00:00:21,440 Speaker 1: good morning mate. Now the slight coughing in the background 9 00:00:21,440 --> 00:00:22,799 Speaker 1: there was you are you going to be okay for 10 00:00:22,840 --> 00:00:26,200 Speaker 1: the interview? You will survive? You will survive the experience? 11 00:00:26,239 --> 00:00:28,960 Speaker 1: I will, I will? You started. Here's the thing, so 12 00:00:29,080 --> 00:00:32,360 Speaker 1: full declaration. I'm one of you biggest fans. No one 13 00:00:32,400 --> 00:00:34,559 Speaker 1: has more still equipment in my garage than I do. 14 00:00:35,200 --> 00:00:38,159 Speaker 1: But what I don't have is a chainsaw, which is 15 00:00:38,200 --> 00:00:41,720 Speaker 1: where you began. Yes, you only made chainsaws. 16 00:00:41,960 --> 00:00:45,880 Speaker 2: We only made chainsaw. My grandfather basically invented the thing. 17 00:00:46,320 --> 00:00:53,680 Speaker 2: And well back then it was the late weight unit 18 00:00:53,920 --> 00:00:57,880 Speaker 2: was weighing forty four kilograms, so it really took people 19 00:00:57,960 --> 00:01:02,000 Speaker 2: to operate it. But from then on, I think we've 20 00:01:02,000 --> 00:01:05,119 Speaker 2: come a long way to pack the same power into 21 00:01:05,160 --> 00:01:06,199 Speaker 2: a much much later. 22 00:01:06,800 --> 00:01:09,760 Speaker 1: When did you branch out into other things beyond chainsaws. 23 00:01:10,160 --> 00:01:16,039 Speaker 2: I think it was in the sixties sometimes after the war, 24 00:01:16,160 --> 00:01:20,759 Speaker 2: my grandfather started to build tractors, if you believe, if 25 00:01:20,800 --> 00:01:24,520 Speaker 2: you believe it, and my father always told me that 26 00:01:24,680 --> 00:01:29,600 Speaker 2: his best and first business decision was to get his 27 00:01:29,959 --> 00:01:34,600 Speaker 2: father to bury the tractors again and concentrate and focus 28 00:01:34,680 --> 00:01:40,840 Speaker 2: on the chainsaws. And then later on my father decided 29 00:01:40,880 --> 00:01:44,760 Speaker 2: to use the engine knowledge that he had acquired with 30 00:01:45,400 --> 00:01:49,200 Speaker 2: the chainsaws and try to build other outdoor power tools. 31 00:01:49,520 --> 00:01:51,680 Speaker 1: Were you always going to be in the business. 32 00:01:51,960 --> 00:01:57,200 Speaker 2: Yes. Always. As a child, I played in the factory, 33 00:01:57,280 --> 00:01:59,600 Speaker 2: which you can't, of course do it today because of 34 00:01:59,640 --> 00:02:03,600 Speaker 2: security regulations. Back then, it was all healthy for you 35 00:02:03,680 --> 00:02:07,320 Speaker 2: if and nobody cared, and I always wanted to be 36 00:02:07,360 --> 00:02:08,160 Speaker 2: in the business. 37 00:02:08,440 --> 00:02:11,680 Speaker 1: What's your view generally, because you're not the only one, 38 00:02:11,880 --> 00:02:14,679 Speaker 1: your father, I think your siblings are on the board 39 00:02:14,680 --> 00:02:17,280 Speaker 1: and so on and so forth. What's your view of 40 00:02:17,720 --> 00:02:22,639 Speaker 1: family run businesses as a model versus hiring the best 41 00:02:22,680 --> 00:02:24,080 Speaker 1: talent that aren't family. 42 00:02:24,680 --> 00:02:32,639 Speaker 2: Well, it's we generally we do both. But family run 43 00:02:32,680 --> 00:02:41,520 Speaker 2: businesses they simply can take strategic decisions better than publicly 44 00:02:41,760 --> 00:02:47,680 Speaker 2: owned companies because well we we are not. We don't 45 00:02:47,720 --> 00:02:55,239 Speaker 2: report to any boards outside of the family, so it's 46 00:02:55,400 --> 00:02:59,480 Speaker 2: it's we can. We are independent and in the long run, 47 00:02:59,560 --> 00:03:02,800 Speaker 2: at least for us, that has been a lot better. 48 00:03:03,480 --> 00:03:06,240 Speaker 1: The quality story, which is what you're known for. You 49 00:03:06,360 --> 00:03:10,560 Speaker 1: make tools that last. Yes, was that from day one 50 00:03:10,880 --> 00:03:12,440 Speaker 1: bar plan? Yes, that was. 51 00:03:13,440 --> 00:03:17,000 Speaker 2: From day one the plan. My father, my grandfather always 52 00:03:17,040 --> 00:03:20,280 Speaker 2: said our tools are only as good at the service 53 00:03:20,400 --> 00:03:25,519 Speaker 2: that comes with it. So it's even even the thing 54 00:03:25,560 --> 00:03:28,880 Speaker 2: that we do with our servicing dealers. That is basically 55 00:03:28,880 --> 00:03:31,400 Speaker 2: from day one, the idea and the model. 56 00:03:31,600 --> 00:03:34,200 Speaker 1: Give us some metrics. How big are you? Where are you? 57 00:03:34,360 --> 00:03:36,480 Speaker 1: What do you sell? How do your manufacture? 58 00:03:36,600 --> 00:03:41,840 Speaker 2: Yes, we now have a turnover of five point five 59 00:03:41,920 --> 00:03:44,960 Speaker 2: billion euros. I don't know how much that is, which 60 00:03:45,000 --> 00:03:51,600 Speaker 2: about teen Yeah, we employ approximately twenty thousand people worldwide. 61 00:03:51,960 --> 00:03:57,160 Speaker 2: We manufacture in eight countries all over the globe. And yeah, 62 00:03:57,360 --> 00:04:02,800 Speaker 2: we produce I think about fifteen million power heads each year. 63 00:04:03,160 --> 00:04:06,200 Speaker 1: How do you control that? The bigger you get, how 64 00:04:06,200 --> 00:04:07,080 Speaker 1: do you control them? 65 00:04:07,720 --> 00:04:12,680 Speaker 2: Well, we just grow organically, so it's it's it's fairly easy. 66 00:04:13,400 --> 00:04:15,040 Speaker 1: Are you a growth company still? 67 00:04:15,200 --> 00:04:20,440 Speaker 2: Yes, yes, we keep on growing and we've grown last 68 00:04:20,520 --> 00:04:25,320 Speaker 2: year and that wasn't easy because of the world economy, 69 00:04:25,400 --> 00:04:26,360 Speaker 2: but we did. 70 00:04:26,839 --> 00:04:28,720 Speaker 1: Are you part of the economic story in that sense? 71 00:04:28,760 --> 00:04:31,520 Speaker 1: Will people buy more equipment or less equipment depending on 72 00:04:31,560 --> 00:04:35,120 Speaker 1: their personal economic circumstances In a way. 73 00:04:35,040 --> 00:04:38,840 Speaker 2: Yes, especially when it comes to domestic users. On the 74 00:04:38,920 --> 00:04:41,520 Speaker 2: other hand, we have a lot of professional users that 75 00:04:42,560 --> 00:04:46,880 Speaker 2: use our products to earn their living, so they just 76 00:04:47,200 --> 00:04:48,360 Speaker 2: need to keep on buying. 77 00:04:48,680 --> 00:04:51,719 Speaker 1: What's the split with commercial versus domestic. 78 00:04:51,920 --> 00:04:56,880 Speaker 2: In unit cells, it's about twenty five percent professional seventy 79 00:04:56,880 --> 00:05:00,760 Speaker 2: five percent domestic. But of course in money, it's. 80 00:05:02,640 --> 00:05:04,200 Speaker 1: With the commission would have been a great deal more 81 00:05:04,440 --> 00:05:06,279 Speaker 1: the number you gave me off here on the battery 82 00:05:06,320 --> 00:05:11,440 Speaker 1: I'm fascinated with. So the battery evolution started win for 83 00:05:11,520 --> 00:05:12,120 Speaker 1: your company? 84 00:05:12,360 --> 00:05:16,520 Speaker 2: Well, we decided to go into battery in two thousand 85 00:05:16,520 --> 00:05:20,640 Speaker 2: and eight when we realized that the batteries were becoming 86 00:05:20,760 --> 00:05:24,839 Speaker 2: good enough to actually power an adult power tool, and 87 00:05:25,680 --> 00:05:29,000 Speaker 2: from then on it has been evolving ever since. We 88 00:05:29,040 --> 00:05:33,440 Speaker 2: now sell twenty seven percent of our worldwide unit sales 89 00:05:34,000 --> 00:05:35,320 Speaker 2: as battery powered tools. 90 00:05:35,400 --> 00:05:37,479 Speaker 1: Yeah, that surprised me. That's a low It struck me 91 00:05:37,480 --> 00:05:40,440 Speaker 1: as a low number. I'm a recent convert. If I 92 00:05:40,480 --> 00:05:42,920 Speaker 1: am a convert but I bought some battery stuff recently. 93 00:05:43,600 --> 00:05:46,279 Speaker 1: What's holding it back from being one hundred percent? 94 00:05:47,080 --> 00:05:50,800 Speaker 2: It's really depending on the country. We have countries like 95 00:05:50,839 --> 00:05:54,800 Speaker 2: New Zealand where we already sell more than half of 96 00:05:54,960 --> 00:06:03,039 Speaker 2: our units as battery, but especially in developing countries, only 97 00:06:03,080 --> 00:06:05,159 Speaker 2: about two percent of the people are buying. 98 00:06:05,000 --> 00:06:07,440 Speaker 1: Battery And is that what is that psychological? Is it? 99 00:06:07,480 --> 00:06:12,800 Speaker 2: No? I think it's infrastructure. If you're in the jungle somewhere, 100 00:06:13,920 --> 00:06:14,560 Speaker 2: you can't. 101 00:06:14,360 --> 00:06:16,480 Speaker 1: Plug it in. You can't plug it in, you need 102 00:06:16,480 --> 00:06:19,839 Speaker 1: the petrol. Yes, it's unique to New Zealand. The franchise 103 00:06:19,920 --> 00:06:24,000 Speaker 1: system that I thought you ran is only run in 104 00:06:24,000 --> 00:06:24,599 Speaker 1: this country. 105 00:06:24,920 --> 00:06:30,000 Speaker 2: Yes, it's a New Zealand invention by the dealers of 106 00:06:30,120 --> 00:06:30,640 Speaker 2: New Zealand. 107 00:06:31,160 --> 00:06:33,479 Speaker 1: Is that why it's so successful here? Because it is? 108 00:06:33,640 --> 00:06:35,839 Speaker 1: It is indisputably successful here. 109 00:06:35,920 --> 00:06:39,800 Speaker 2: Yes it is. And I think it is so successful 110 00:06:39,839 --> 00:06:44,279 Speaker 2: because our dealers have created that really really powerful retail 111 00:06:44,360 --> 00:06:49,120 Speaker 2: brand for themselves, with all with all the ideas, with 112 00:06:49,200 --> 00:06:55,800 Speaker 2: all the enthusiasm that goes with it, and it's I 113 00:06:55,839 --> 00:06:58,279 Speaker 2: think it's a really fascinating success story. 114 00:06:58,480 --> 00:07:00,640 Speaker 1: I can't work out whether I'm a fan of franchises 115 00:07:00,760 --> 00:07:03,680 Speaker 1: or not because you're buying into something, and the risk 116 00:07:03,720 --> 00:07:05,440 Speaker 1: you take as a person buying in is it can 117 00:07:05,480 --> 00:07:07,560 Speaker 1: become a cult or whatever, you know, and you've got 118 00:07:07,600 --> 00:07:10,160 Speaker 1: to follow the rules and not be yourself. And yet 119 00:07:10,280 --> 00:07:13,680 Speaker 1: in this particular scenario it works. How does it work internationally? 120 00:07:13,680 --> 00:07:16,120 Speaker 1: If you don't run a franchise, they work for you. 121 00:07:16,440 --> 00:07:21,040 Speaker 2: Yes they are, of course, all of them are independent dealers, 122 00:07:21,800 --> 00:07:27,600 Speaker 2: the same as here in New Zealand. But they carry steel. 123 00:07:27,720 --> 00:07:32,760 Speaker 2: But we don't have a retail brand internationally called still shop. 124 00:07:33,360 --> 00:07:36,560 Speaker 2: Everybody you find Mike's mowers and. 125 00:07:37,600 --> 00:07:40,400 Speaker 1: Sell some steel stuff. Yes, see, why don't you just 126 00:07:40,440 --> 00:07:44,360 Speaker 1: implement that everywhere you count? Because because the beauty of 127 00:07:44,440 --> 00:07:47,120 Speaker 1: going into a shop, that the only place you can 128 00:07:47,160 --> 00:07:50,360 Speaker 1: buy that stuff is at the shop. Yes, that strikes 129 00:07:50,360 --> 00:07:51,160 Speaker 1: me as very powerful. 130 00:07:51,600 --> 00:07:55,040 Speaker 2: It is, and I think it would be a good idea, 131 00:07:55,120 --> 00:07:59,600 Speaker 2: but only really, only if it is completely voluntary. Yea. 132 00:08:00,200 --> 00:08:04,320 Speaker 2: And most of our dealers are also family owned companies 133 00:08:04,360 --> 00:08:07,560 Speaker 2: like we are, and they want to run their own 134 00:08:07,600 --> 00:08:10,880 Speaker 2: companies the way they want their companies to be run. 135 00:08:11,080 --> 00:08:14,560 Speaker 1: Sure, fair enough. Do you know the name James Dyson 136 00:08:14,680 --> 00:08:17,760 Speaker 1: as an hair dryers, right, so I'm interviewing him? He said, 137 00:08:17,800 --> 00:08:20,200 Speaker 1: The only thing they can't make with a battery is 138 00:08:20,240 --> 00:08:23,080 Speaker 1: the hair dryer, because the battery needs to be small, 139 00:08:23,560 --> 00:08:25,400 Speaker 1: needs to be like weight enough, and it needs to 140 00:08:25,840 --> 00:08:27,640 Speaker 1: produce enough power to be a hair dry He can't 141 00:08:27,640 --> 00:08:30,120 Speaker 1: crack it. I'm in your store the other day. You're 142 00:08:30,120 --> 00:08:32,480 Speaker 1: making a chainsaw, so that blows me. I've thought you'd 143 00:08:32,480 --> 00:08:34,800 Speaker 1: never be able to make a battery powered chainsaw, and 144 00:08:34,880 --> 00:08:35,360 Speaker 1: yet you can. 145 00:08:36,080 --> 00:08:41,440 Speaker 2: Well, apparently, yeah, we can, and we will, and the 146 00:08:41,440 --> 00:08:47,200 Speaker 2: batteries are growing ever more powerful. So yes, right now 147 00:08:47,240 --> 00:08:51,360 Speaker 2: we have I think chainsaws that'd run up to three 148 00:08:51,360 --> 00:08:55,160 Speaker 2: and a half killer whites, which is already quite something. 149 00:08:55,840 --> 00:08:59,240 Speaker 2: But in the future we will be able to even 150 00:08:59,600 --> 00:09:04,520 Speaker 2: produce is high powered professional chances with the batteries that 151 00:09:04,600 --> 00:09:06,040 Speaker 2: are that are in the pipeline. 152 00:09:06,080 --> 00:09:09,600 Speaker 1: Are you on the same trajectory as car companies broadly 153 00:09:09,640 --> 00:09:12,720 Speaker 1: in the idea that you need smaller, lighter, more powerful, 154 00:09:13,200 --> 00:09:15,600 Speaker 1: and the recharge needs to be something where people go, 155 00:09:15,880 --> 00:09:16,720 Speaker 1: that's the answer. 156 00:09:16,960 --> 00:09:21,600 Speaker 2: Yes, that's the answer. And what we can do and 157 00:09:21,679 --> 00:09:25,120 Speaker 2: the cars cannot is we can keep on running because 158 00:09:25,160 --> 00:09:31,440 Speaker 2: we swap batteries. Yeah, And so all you need is 159 00:09:31,440 --> 00:09:36,080 Speaker 2: is a large battery and a fast charger and two 160 00:09:36,160 --> 00:09:39,520 Speaker 2: batteries to get you through the day, because once you 161 00:09:39,640 --> 00:09:42,880 Speaker 2: use one battery and the other one gets charged, and. 162 00:09:42,880 --> 00:09:46,960 Speaker 1: So you're often running. Yeah, when you you worked for Mercedes, 163 00:09:47,000 --> 00:09:50,880 Speaker 1: didn't you. Yes, this is completely off the subject, very engineer, 164 00:09:50,960 --> 00:09:54,040 Speaker 1: because because I'm because I'm a car freak, it seemed 165 00:09:54,040 --> 00:09:56,600 Speaker 1: to me that you were in the development of a 166 00:09:56,640 --> 00:10:00,079 Speaker 1: twelve cylinder engine. Yes, that was the twelve Was is 167 00:10:00,120 --> 00:10:00,640 Speaker 1: that the one? 168 00:10:01,840 --> 00:10:03,280 Speaker 2: Yes? Yes, that was. 169 00:10:03,480 --> 00:10:04,520 Speaker 1: That was the very. 170 00:10:04,360 --> 00:10:07,319 Speaker 2: First twelve cylinders. It is dead for. 171 00:10:07,720 --> 00:10:09,839 Speaker 1: It was not just a twelve the Mercedes. For people 172 00:10:09,840 --> 00:10:12,880 Speaker 1: listening to this thinking I've gone nuts, the Mercedes twelve 173 00:10:12,960 --> 00:10:17,920 Speaker 1: cylinder was the twelve cylinder engine. Yes, so you were 174 00:10:17,960 --> 00:10:19,600 Speaker 1: part of the development of that engine. 175 00:10:19,679 --> 00:10:20,400 Speaker 2: Yes, it was. 176 00:10:20,520 --> 00:10:23,760 Speaker 1: It's one of the greatest contributions to modern motoring. Thank you, 177 00:10:23,800 --> 00:10:25,160 Speaker 1: in the history of modern motoring. 178 00:10:25,200 --> 00:10:25,559 Speaker 2: Thank you. 179 00:10:25,640 --> 00:10:28,679 Speaker 1: Everybody wanted a V twelve Mercedes. 180 00:10:28,160 --> 00:10:30,040 Speaker 2: Engine and it was a lot of fun doing it. 181 00:10:30,559 --> 00:10:32,040 Speaker 1: Why'd you even make chainsaws? 182 00:10:32,080 --> 00:10:37,720 Speaker 2: I would have because I'm I'm a still What do 183 00:10:37,800 --> 00:10:37,959 Speaker 2: you do? 184 00:10:38,080 --> 00:10:40,280 Speaker 1: What do you do? Listen, enjoy your time in the country. 185 00:10:40,320 --> 00:10:42,800 Speaker 1: I know it's not long, but congratulations on all your success. 186 00:10:43,360 --> 00:10:45,200 Speaker 2: You nice having me, Thank you. 187 00:10:45,280 --> 00:10:48,439 Speaker 1: Nice to talk to you, doctor Nicholas Still. 188 00:10:47,600 --> 00:10:50,520 Speaker 2: For more from the mic Asking Breakfast, listen live to 189 00:10:50,600 --> 00:10:53,679 Speaker 2: news talks. It'd be from six am weekdays, or follow 190 00:10:53,720 --> 00:10:55,280 Speaker 2: the podcast on iHeartRadio