1 00:00:00,320 --> 00:00:02,000 Speaker 1: From the Zidium podcast network. 2 00:00:03,000 --> 00:00:07,720 Speaker 2: It's Fleechborn and Hayley's a little bit of pod. Welcome 3 00:00:07,760 --> 00:00:08,800 Speaker 2: to a little. 4 00:00:08,560 --> 00:00:13,760 Speaker 1: Bit of pod guys. Here endeth a saga I have 5 00:00:13,880 --> 00:00:16,520 Speaker 1: been dealing with. I've mentioned it multiple times. I reckon 6 00:00:16,560 --> 00:00:20,439 Speaker 1: over the last I think it's fifteen, no, thirteen months, 7 00:00:20,640 --> 00:00:27,280 Speaker 1: okay that my couch was broken, and how was it broke? 8 00:00:27,440 --> 00:00:28,280 Speaker 3: It's been longer than that. 9 00:00:28,800 --> 00:00:31,720 Speaker 2: How was it broken? There was it's the back of 10 00:00:31,800 --> 00:00:33,600 Speaker 2: the couch wood bro. 11 00:00:33,720 --> 00:00:35,959 Speaker 1: Year and we only noticed that we've pulled it out 12 00:00:36,000 --> 00:00:38,000 Speaker 1: to vacuum behind and it was like, it's broken. 13 00:00:38,400 --> 00:00:40,040 Speaker 2: I would have just pushed it back against the water. 14 00:00:40,159 --> 00:00:41,240 Speaker 2: Not bothered. 15 00:00:42,000 --> 00:00:47,120 Speaker 1: Yeah, not cared, had investigated it and and had the 16 00:00:47,360 --> 00:00:51,320 Speaker 1: worst customer service I've ever had in my life, completely ignored, 17 00:00:51,479 --> 00:00:52,640 Speaker 1: month after month after month. 18 00:00:53,080 --> 00:00:55,520 Speaker 3: Stern. I got hate to get very stern. 19 00:00:55,640 --> 00:00:57,240 Speaker 2: Didn't you even go into the store. 20 00:00:57,400 --> 00:00:59,440 Speaker 1: I went into the store because it's an Australian company, 21 00:00:59,480 --> 00:01:01,640 Speaker 1: went into the New Zealand store, the only New Zealand store, 22 00:01:01,760 --> 00:01:03,520 Speaker 1: and they're like, it's just not we can't do anything 23 00:01:03,560 --> 00:01:04,520 Speaker 1: about it. 24 00:01:04,520 --> 00:01:07,280 Speaker 3: Calls, email, everything, but you can. 25 00:01:07,400 --> 00:01:09,800 Speaker 2: It's you replace it. It's a faulty product. 26 00:01:10,440 --> 00:01:12,200 Speaker 3: Give me a new fucking couch. 27 00:01:15,360 --> 00:01:18,240 Speaker 1: Honestly, I'm trying to even look back in my emails 28 00:01:18,280 --> 00:01:21,560 Speaker 1: how long ago this was. I'm pretty sure I emailed 29 00:01:21,560 --> 00:01:25,920 Speaker 1: them first about this in April last year, so it 30 00:01:26,000 --> 00:01:26,840 Speaker 1: is much longer than that. 31 00:01:26,920 --> 00:01:29,000 Speaker 2: I so it's ongoing. 32 00:01:29,400 --> 00:01:34,320 Speaker 3: It's ongoing anywhere today between eleven am and one pm. 33 00:01:34,360 --> 00:01:38,200 Speaker 3: The replacement couch rhymes, wow, kidding me? 34 00:01:38,520 --> 00:01:43,120 Speaker 2: Are you foridding me? Brand new count. 35 00:01:42,959 --> 00:01:48,280 Speaker 3: Brand new couch? But but you know, yeah, the last ones. 36 00:01:48,640 --> 00:01:49,000 Speaker 2: You know. 37 00:01:49,080 --> 00:01:51,720 Speaker 3: But here's the phone. 38 00:01:52,120 --> 00:01:54,080 Speaker 1: I was sort of hoping because it's modular, so it's 39 00:01:54,120 --> 00:01:56,200 Speaker 1: in four different chunks. 40 00:01:57,000 --> 00:01:57,560 Speaker 3: I was kind of. 41 00:01:57,480 --> 00:02:00,120 Speaker 1: Hoping they'd keeping let me keep the old ship one 42 00:02:00,520 --> 00:02:02,080 Speaker 1: and I would be able to put just chunks of 43 00:02:02,080 --> 00:02:04,000 Speaker 1: it maybe in the garage or have an autumn in there, 44 00:02:04,120 --> 00:02:06,160 Speaker 1: or you know, something to kind of just use it 45 00:02:06,240 --> 00:02:07,920 Speaker 1: or something. What are they gonna do. It's literally like 46 00:02:08,080 --> 00:02:11,359 Speaker 1: it's made. It's got linen, so it's all sun faded, 47 00:02:12,240 --> 00:02:15,720 Speaker 1: and it's broken on one bit, and let's just say. 48 00:02:15,560 --> 00:02:19,640 Speaker 3: It's like covered in I was going to dance around. 49 00:02:19,760 --> 00:02:21,040 Speaker 2: Well, no, it's obviously you have. 50 00:02:22,560 --> 00:02:24,200 Speaker 3: And I've had so many friends of it. 51 00:02:24,240 --> 00:02:26,440 Speaker 1: You might have noticed women I had that party I 52 00:02:26,480 --> 00:02:28,160 Speaker 1: don't have a coffee table in my room because the 53 00:02:28,200 --> 00:02:29,560 Speaker 1: room's not like set out for it. 54 00:02:29,600 --> 00:02:31,280 Speaker 3: In the lounge, I might just use the back of 55 00:02:31,320 --> 00:02:31,560 Speaker 3: the thing. 56 00:02:31,840 --> 00:02:33,160 Speaker 1: Just put your drinks on the back of the thing 57 00:02:33,560 --> 00:02:35,440 Speaker 1: you've just put on the arm of the sofa. 58 00:02:36,120 --> 00:02:37,440 Speaker 3: There's chocolate everywhere. 59 00:02:37,520 --> 00:02:40,520 Speaker 2: There's been only because you knew this couch was going back. 60 00:02:40,520 --> 00:02:43,160 Speaker 1: Because I was like, screw them, and then my mom, 61 00:02:43,240 --> 00:02:44,960 Speaker 1: I'm going away today, so my parents have to deal 62 00:02:45,000 --> 00:02:47,840 Speaker 1: with the arrival of this, and they email to confirm 63 00:02:47,880 --> 00:02:50,520 Speaker 1: that they will be taking the old one with them, 64 00:02:51,280 --> 00:02:53,280 Speaker 1: and Mum was like, oh, but it's a mess, like 65 00:02:53,320 --> 00:02:55,520 Speaker 1: I've got to get the bloody bithel on it. And 66 00:02:55,560 --> 00:02:59,120 Speaker 1: I said, no, fuck them, they're getting a filthit. 67 00:02:59,480 --> 00:03:03,160 Speaker 2: Thirte ago I wouldn't have had the last thirteen months. 68 00:03:03,720 --> 00:03:04,840 Speaker 3: Yeah, exactly. 69 00:03:05,120 --> 00:03:07,080 Speaker 2: Well, this is why they had a fresher couch. This 70 00:03:07,120 --> 00:03:09,320 Speaker 2: is why they had those rules for returning your undies. 71 00:03:09,360 --> 00:03:11,840 Speaker 2: You're not allowed to return any like undies. 72 00:03:11,560 --> 00:03:13,840 Speaker 3: Or oh you can't because it's been warn. 73 00:03:13,840 --> 00:03:15,760 Speaker 2: I would say, this couch would be up there with 74 00:03:15,840 --> 00:03:16,760 Speaker 2: bacterial levels. 75 00:03:17,480 --> 00:03:19,400 Speaker 1: Say when popped over to feed Rolly one day, I 76 00:03:19,400 --> 00:03:21,560 Speaker 1: said it, you know, probably serves your best to not 77 00:03:21,639 --> 00:03:23,920 Speaker 1: sit on the couch, and you said copy. 78 00:03:24,560 --> 00:03:26,320 Speaker 2: And I have my children and I did that thing 79 00:03:26,360 --> 00:03:28,280 Speaker 2: where you guard them from so many dangerous and you're like, 80 00:03:28,360 --> 00:03:31,800 Speaker 2: keep walking, keep walking, don't touch it. 81 00:03:31,919 --> 00:03:34,839 Speaker 1: I know, I just kept like it literally has been 82 00:03:36,040 --> 00:03:38,000 Speaker 1: I'm like pretty lenient with bead customer service. 83 00:03:38,000 --> 00:03:40,160 Speaker 3: It's sort of like, oh, come on, this has been 84 00:03:40,280 --> 00:03:41,480 Speaker 3: like shocked. 85 00:03:41,080 --> 00:03:44,200 Speaker 2: And also like from a really bougie company too. 86 00:03:44,720 --> 00:03:46,760 Speaker 1: This is one of the most expensive pieces of furniture 87 00:03:46,800 --> 00:03:49,280 Speaker 1: I have, and I bought it from this company, being. 88 00:03:49,120 --> 00:03:50,920 Speaker 3: Like, this is a couch I'll have for you know, 89 00:03:51,000 --> 00:03:51,760 Speaker 3: ten years. 90 00:03:52,520 --> 00:03:54,040 Speaker 2: Yeah, oh my. 91 00:03:53,800 --> 00:03:57,440 Speaker 3: God, I mean, just absolute bullshittery. 92 00:03:57,760 --> 00:04:00,600 Speaker 2: But finally, the saga is until this one breaks, what 93 00:04:00,600 --> 00:04:01,720 Speaker 2: happens if this one breaks? 94 00:04:02,000 --> 00:04:05,440 Speaker 1: It has been thirteen months. If this one breaks, I'm 95 00:04:05,520 --> 00:04:07,960 Speaker 1: gonna go. I'm just gonna it's bean bags on the floor, 96 00:04:10,400 --> 00:04:11,720 Speaker 1: slip cover bean bags on. 97 00:04:11,720 --> 00:04:13,720 Speaker 2: The floor, you know where you can't be white plastic 98 00:04:13,760 --> 00:04:17,640 Speaker 2: warehouse cheers. Yeah, yeah, yeah, because if they break, just replaced. 99 00:04:17,880 --> 00:04:19,680 Speaker 3: Unless though, because you guys are boys and. 100 00:04:19,600 --> 00:04:21,920 Speaker 2: Boys love a lean bag, they don't. 101 00:04:22,240 --> 00:04:27,279 Speaker 1: Well, well, next time you come to my house, yeah, 102 00:04:27,320 --> 00:04:29,400 Speaker 1: please be prepared to sit on bean bags and plastic 103 00:04:29,400 --> 00:04:30,159 Speaker 1: werehouse cheers.