1 00:00:00,320 --> 00:00:02,000 Speaker 1: From the Zidium podcast network. 2 00:00:03,000 --> 00:00:07,440 Speaker 2: It's Fleechborn and Hayley's a little bit of pod. Welcome 3 00:00:07,480 --> 00:00:10,520 Speaker 2: to a little bit of pod now, guys, I, in 4 00:00:10,560 --> 00:00:13,280 Speaker 2: the heat of the moment, have left some customer feedback. 5 00:00:13,560 --> 00:00:16,720 Speaker 1: Okay, some reviewing recently, so I have been. 6 00:00:16,880 --> 00:00:18,599 Speaker 3: Giving positive feedback. We're you. 7 00:00:18,880 --> 00:00:21,920 Speaker 2: I recently purchased something online and then the next day 8 00:00:21,960 --> 00:00:24,919 Speaker 2: I got an email saying how did you feel about 9 00:00:24,920 --> 00:00:29,120 Speaker 2: the customer service person? And I thought the customer service 10 00:00:29,200 --> 00:00:30,560 Speaker 2: was great. The person I dealt with on the phone 11 00:00:30,600 --> 00:00:32,240 Speaker 2: because I had to follow something up after I bought 12 00:00:32,240 --> 00:00:34,640 Speaker 2: it and followed up with the person on the phone. 13 00:00:34,640 --> 00:00:37,599 Speaker 2: They were amazing. The thing that I purchased was of 14 00:00:37,680 --> 00:00:40,600 Speaker 2: great value. But the thing that really annoyed me because 15 00:00:40,600 --> 00:00:43,640 Speaker 2: that during up a couple of times, was the company 16 00:00:43,640 --> 00:00:46,960 Speaker 2: that you call here in New Zealand because maybe they're 17 00:00:46,960 --> 00:00:50,199 Speaker 2: in Australia as well. And I know this is rich 18 00:00:50,280 --> 00:00:53,320 Speaker 2: coming from me, but the voice was really horrible. 19 00:00:53,560 --> 00:00:55,880 Speaker 3: Oh give us, give us a performance. 20 00:00:55,960 --> 00:00:58,320 Speaker 2: It was an Australian girl and she was like, welcome 21 00:00:58,400 --> 00:01:01,520 Speaker 2: to blah blah blah. And then because it was a 22 00:01:01,640 --> 00:01:03,400 Speaker 2: they had to explain a lot of things. 23 00:01:03,800 --> 00:01:05,400 Speaker 3: You had to put up quite a lot. I had 24 00:01:05,440 --> 00:01:05,840 Speaker 3: to put it out. 25 00:01:05,840 --> 00:01:08,400 Speaker 2: It was quite a lot of really intense, over the 26 00:01:08,400 --> 00:01:11,800 Speaker 2: top nasal Australian blah blah blah blah blah. Yeah, and 27 00:01:11,840 --> 00:01:13,480 Speaker 2: there was no way to skip it. And I was 28 00:01:14,880 --> 00:01:16,759 Speaker 2: and then I, you know, you're pressing through the options 29 00:01:16,800 --> 00:01:18,679 Speaker 2: and and it was just I don't know why. It 30 00:01:18,840 --> 00:01:21,720 Speaker 2: graded me so much that when this email came the 31 00:01:21,760 --> 00:01:25,320 Speaker 2: next day, do you have any gestions? I said, I 32 00:01:25,319 --> 00:01:30,640 Speaker 2: would probably revoice the nasal Australian voice with something more 33 00:01:30,680 --> 00:01:33,200 Speaker 2: palatable and easy to listen to. 34 00:01:33,640 --> 00:01:38,000 Speaker 1: Why that actress, she's got a scratchy little loss. 35 00:01:38,040 --> 00:01:40,080 Speaker 2: Do you know what it sounded like? Is, Hey, who 36 00:01:40,160 --> 00:01:41,520 Speaker 2: in the office wants to do this? 37 00:01:45,240 --> 00:01:46,880 Speaker 3: Lovely lord? Why can you do it? 38 00:01:46,920 --> 00:01:47,240 Speaker 2: Casey? 39 00:01:47,319 --> 00:01:47,720 Speaker 3: You're hard? 40 00:01:47,760 --> 00:01:53,640 Speaker 1: Case okay, Welcome to the company for your best I 41 00:01:53,680 --> 00:01:55,880 Speaker 1: love it when you can hear they're doing a voiceover 42 00:01:55,920 --> 00:01:59,920 Speaker 1: and it's it's Tracy from reception welcome to something or other. 43 00:02:01,440 --> 00:02:02,120 Speaker 3: Press one and. 44 00:02:02,080 --> 00:02:05,360 Speaker 1: I've written down and have written down, well they have 45 00:02:05,440 --> 00:02:09,600 Speaker 1: to say any and for your other options the shop three. 46 00:02:09,720 --> 00:02:12,000 Speaker 2: I don't know if it's changed because I haven't driven 47 00:02:12,040 --> 00:02:14,680 Speaker 2: into the airport car park for a while. At Auckland airport, 48 00:02:14,720 --> 00:02:17,639 Speaker 2: but they had a voice overs like please take your 49 00:02:17,760 --> 00:02:22,520 Speaker 2: tack at play plates now so I don't think they 50 00:02:22,560 --> 00:02:24,160 Speaker 2: do that. But you used to press the button it 51 00:02:24,160 --> 00:02:25,480 Speaker 2: would give you a tack and say. 52 00:02:25,280 --> 00:02:32,680 Speaker 3: Please take your carking ride. No, it was that please 53 00:02:32,760 --> 00:02:33,600 Speaker 3: take your. 54 00:02:34,919 --> 00:02:38,400 Speaker 2: Punk and you just imagined like overseas tourists and like 55 00:02:43,800 --> 00:02:46,359 Speaker 2: r yeah, anyway, I don't know. 56 00:02:46,400 --> 00:02:50,840 Speaker 3: I felt bad, like a job voice artist. 57 00:02:50,880 --> 00:02:52,040 Speaker 2: Yeah, just I don't know you have. 58 00:02:52,000 --> 00:02:52,680 Speaker 3: To ring up this. 59 00:02:53,000 --> 00:02:55,440 Speaker 2: It's just nice for it to be a bit easy, 60 00:02:55,600 --> 00:02:58,520 Speaker 2: a bit softer. You're like, hello, welcome. 61 00:02:59,160 --> 00:03:00,919 Speaker 1: To sit in pleadicle center. 62 00:03:01,040 --> 00:03:06,720 Speaker 3: Please your ticket? Yes, hey, and it's coming through that 63 00:03:10,520 --> 00:03:11,720 Speaker 3: I've got a compliment to pay. 64 00:03:12,320 --> 00:03:14,400 Speaker 4: I can't believe we've got this far into talking about voices, 65 00:03:14,440 --> 00:03:16,240 Speaker 4: and I haven't covered the fact that whilst I was 66 00:03:16,240 --> 00:03:20,799 Speaker 4: an a Yeah, as previously covered, I went through the 67 00:03:20,840 --> 00:03:23,519 Speaker 4: KFC drive through. Yeah, and because the girls wanted some 68 00:03:23,560 --> 00:03:26,119 Speaker 4: popcorn chicken and my princesses get what they want. Yeah, 69 00:03:26,200 --> 00:03:28,600 Speaker 4: because that's my princesses, and I am the King. And 70 00:03:28,960 --> 00:03:30,080 Speaker 4: I pulled up don't say. 71 00:03:29,880 --> 00:03:34,079 Speaker 3: That, don't say that. I pulled up to the auto box. 72 00:03:34,360 --> 00:03:40,560 Speaker 4: Yeah, and I and the most angelic voice said, place 73 00:03:40,640 --> 00:03:43,560 Speaker 4: your order when you're ready, and I said, two popcorn 74 00:03:43,600 --> 00:03:47,080 Speaker 4: chicken mediums please, and they said. 75 00:03:46,480 --> 00:03:49,560 Speaker 1: Said two medium popcorn chickens. But that's that's my two 76 00:03:49,560 --> 00:03:52,000 Speaker 1: medium popcorn chickens, not two popcorn chickens mediums. 77 00:03:52,080 --> 00:03:54,440 Speaker 3: I went, two popcorn chickens, no medium. 78 00:03:54,520 --> 00:03:56,240 Speaker 2: I think Varne says it the right way because you 79 00:03:56,320 --> 00:03:59,480 Speaker 2: have to select popcorn chicken and then then the size. 80 00:04:00,280 --> 00:04:04,720 Speaker 2: I'll accept that, so I never that could be completely wrong. 81 00:04:04,760 --> 00:04:07,240 Speaker 2: I see, is this one of those AI order boxes? 82 00:04:07,760 --> 00:04:09,440 Speaker 2: And they're like no one answered too fast, I said, 83 00:04:09,440 --> 00:04:11,160 Speaker 2: but it's got a lovely like his voice was, because 84 00:04:11,160 --> 00:04:12,560 Speaker 2: you know, you usually pull up to those things and 85 00:04:12,560 --> 00:04:17,640 Speaker 2: it's like when I'm ready or don't even a wad 86 00:04:17,839 --> 00:04:23,120 Speaker 2: or so then I pull up and this lovely lady opens. 87 00:04:22,760 --> 00:04:25,920 Speaker 3: The window and I said, are you you're the voice? 88 00:04:26,120 --> 00:04:26,559 Speaker 3: My girls? 89 00:04:26,600 --> 00:04:31,800 Speaker 4: By the way, I just like, don't say anything. 90 00:04:31,279 --> 00:04:33,680 Speaker 3: No lever alone. I said, is that you like the voice? 91 00:04:33,680 --> 00:04:35,920 Speaker 4: And she's like I said, when back there, when the 92 00:04:36,320 --> 00:04:38,320 Speaker 4: box spoke was at you, and she said yes. 93 00:04:38,200 --> 00:04:42,440 Speaker 3: I said, you've got the loveliest voice and your I 94 00:04:42,480 --> 00:04:44,240 Speaker 3: said it was really. 95 00:04:44,320 --> 00:04:46,280 Speaker 4: I asked as the girls if they thought it was AI, 96 00:04:46,440 --> 00:04:48,200 Speaker 4: because it was so well enunciated. 97 00:04:48,240 --> 00:04:50,400 Speaker 2: Well, you need to be easy to understand. This KFC 98 00:04:50,520 --> 00:04:52,520 Speaker 2: woman a job at this place, she. 99 00:04:52,600 --> 00:04:55,159 Speaker 4: Said, flowing away, she said, oh, thank you so much, 100 00:04:55,200 --> 00:04:56,800 Speaker 4: as she said, it's years of practice. 101 00:04:57,000 --> 00:05:00,360 Speaker 2: Yeah, oh my god. What about the guy at the 102 00:05:00,400 --> 00:05:02,560 Speaker 2: airport that knows he's got a good voice. Remember the 103 00:05:02,560 --> 00:05:05,159 Speaker 2: other day, My god, what. 104 00:05:05,279 --> 00:05:05,880 Speaker 3: Did he going. 105 00:05:05,960 --> 00:05:08,760 Speaker 1: We were at the gate and it was like, welcome 106 00:05:08,880 --> 00:05:10,800 Speaker 1: to those of you who have just joined the gate. 107 00:05:10,960 --> 00:05:14,000 Speaker 1: Seventeen are flights today? 108 00:05:14,600 --> 00:05:16,920 Speaker 3: Are we talking an ear Stewart that's got the mic 109 00:05:16,960 --> 00:05:18,320 Speaker 3: at the gate? No, no, he works. 110 00:05:18,560 --> 00:05:21,159 Speaker 2: No, he wasn't on the plane. He's just ground stuff, 111 00:05:21,480 --> 00:05:23,160 Speaker 2: just ground stuff, and he got he had a good 112 00:05:23,160 --> 00:05:25,440 Speaker 2: command of the audience, so he was loving. 113 00:05:25,560 --> 00:05:30,080 Speaker 3: Did he have a Martine Sorday in New Zealand? 114 00:05:30,240 --> 00:05:33,320 Speaker 1: Yeah, Martin, yeah, but he was having fun with her. 115 00:05:33,440 --> 00:05:33,680 Speaker 2: Yeah. 116 00:05:33,839 --> 00:05:35,839 Speaker 1: Yeah, there was too many updates. 117 00:05:36,120 --> 00:05:39,720 Speaker 3: Did he call any specifically with confidence? 118 00:05:40,080 --> 00:05:42,880 Speaker 5: Because I love the old call her at the airport 119 00:05:42,920 --> 00:05:45,239 Speaker 5: and she'll be like, we are looking for a mister 120 00:05:46,040 --> 00:05:52,840 Speaker 5: Nati are too deed and missus taco. 121 00:05:55,800 --> 00:05:59,480 Speaker 2: For flight and you just proba read this isn't phanetics. 122 00:05:59,640 --> 00:06:02,520 Speaker 2: Let's go was basically vorn if he lost his job 123 00:06:02,520 --> 00:06:03,000 Speaker 2: in radio. 124 00:06:03,120 --> 00:06:05,599 Speaker 3: It was one man got a job, a measure. We're 125 00:06:05,600 --> 00:06:07,000 Speaker 3: the microphone at an airport. 126 00:06:07,160 --> 00:06:09,680 Speaker 1: Hello, Hello, all right, welcome. If you've just joined us 127 00:06:09,720 --> 00:06:12,919 Speaker 1: Gate seventeen, we are porting two flights from Hens today. 128 00:06:13,000 --> 00:06:14,919 Speaker 2: Hands up? Who's going on holiday to Raratonga? 129 00:06:15,000 --> 00:06:16,320 Speaker 3: Right now, now, Sydney. 130 00:06:16,520 --> 00:06:19,880 Speaker 1: You're on the left and you will be on the right. 131 00:06:19,920 --> 00:06:23,520 Speaker 3: Please be aware. Basic