1 00:00:00,120 --> 00:00:02,680 Speaker 1: Got some sober reading for the services sector. New B 2 00:00:02,800 --> 00:00:05,480 Speaker 1: and Z Business New Zealand data shows the services index 3 00:00:05,480 --> 00:00:08,080 Speaker 1: has slipped to forty six point nine. That's for November. 4 00:00:08,880 --> 00:00:11,680 Speaker 1: Anything below fifty means it's contracting. This is at its 5 00:00:11,680 --> 00:00:13,880 Speaker 1: worst level in six months. And Chris Small is ABC 6 00:00:14,040 --> 00:00:17,080 Speaker 1: Business our CEO and with us morning, Chris Well are 7 00:00:17,200 --> 00:00:18,920 Speaker 1: here there, you go, very well, this is a bit 8 00:00:18,960 --> 00:00:20,400 Speaker 1: of a surprise. It is a surprise to you. 9 00:00:21,640 --> 00:00:23,920 Speaker 2: Yeah, it really is a surprise. I thought that you know, 10 00:00:24,360 --> 00:00:26,279 Speaker 2: the worst, the worst of it been seen in winter 11 00:00:26,320 --> 00:00:29,240 Speaker 2: and order new data that we've seen suggested that winter 12 00:00:29,360 --> 00:00:30,920 Speaker 2: was our low point and then this sort of just 13 00:00:31,040 --> 00:00:33,040 Speaker 2: banged us yesterday all the day before. I think it 14 00:00:33,080 --> 00:00:36,080 Speaker 2: was so slightly surprising. But there are I think one 15 00:00:36,120 --> 00:00:39,479 Speaker 2: thing that's not covered here is the regional landscape in 16 00:00:39,479 --> 00:00:41,280 Speaker 2: New Zealand, and I think if you looked at the 17 00:00:41,320 --> 00:00:45,000 Speaker 2: South Island numbers in isolation, you'd probably see they're going 18 00:00:45,080 --> 00:00:47,000 Speaker 2: quite well. And then if you look at Auckland and Wellington, 19 00:00:47,080 --> 00:00:50,520 Speaker 2: which sort of other service hubs, they aren't going so well. 20 00:00:50,800 --> 00:00:52,560 Speaker 2: And obviously the South Island's driven by that. You know, 21 00:00:52,600 --> 00:00:55,080 Speaker 2: it's the primary negre sector, which is which is really 22 00:00:55,120 --> 00:00:57,000 Speaker 2: flying and helping that part of New Zealand. 23 00:00:57,480 --> 00:01:01,360 Speaker 1: So the PSI for a comedy cafes and restaurants and 24 00:01:01,440 --> 00:01:03,480 Speaker 1: looks if you look at it, okay at fifty eight 25 00:01:03,560 --> 00:01:05,640 Speaker 1: point eight, but actually that's still below the average of 26 00:01:05,680 --> 00:01:07,400 Speaker 1: sixty one point out. Now, what do you put that 27 00:01:07,520 --> 00:01:10,200 Speaker 1: down to. Is that simply we don't have the discretionary 28 00:01:10,200 --> 00:01:11,040 Speaker 1: cash we used to have. 29 00:01:12,480 --> 00:01:14,640 Speaker 2: Look, that's certainly what it's suggesting. But you know, we've 30 00:01:14,640 --> 00:01:17,560 Speaker 2: got a number of clients in that sector, and a 31 00:01:17,640 --> 00:01:21,080 Speaker 2: number of them are actually reporting really strong, really strong 32 00:01:21,160 --> 00:01:23,760 Speaker 2: run into Christmases. So I think in that sector in particular, 33 00:01:24,400 --> 00:01:27,080 Speaker 2: and you probably not yourself together when you're walking down pints, right, 34 00:01:27,160 --> 00:01:31,080 Speaker 2: there's there's some operators who are really strong and going well, 35 00:01:31,120 --> 00:01:33,399 Speaker 2: and then there's some that are answer there's real winners 36 00:01:33,400 --> 00:01:35,240 Speaker 2: and losers in that sector. Probably not too many in 37 00:01:35,240 --> 00:01:38,679 Speaker 2: the middle. So there's certainly many operators are going really well, 38 00:01:38,680 --> 00:01:41,840 Speaker 2: but if you're not producing something that customers want, you 39 00:01:41,920 --> 00:01:44,520 Speaker 2: really are struggling. Soeraps more of a winners and losers 40 00:01:44,560 --> 00:01:46,640 Speaker 2: rather than a consistent everyone's down. Yeah. 41 00:01:46,680 --> 00:01:50,240 Speaker 1: Now, now the retail number strongest in eight years down 42 00:01:50,240 --> 00:01:51,000 Speaker 1: to Black Friday. 43 00:01:52,360 --> 00:01:54,280 Speaker 2: Look a little bit of that, but also think those 44 00:01:54,440 --> 00:01:56,120 Speaker 2: lower interest rates are starting to kick in. And I 45 00:01:56,120 --> 00:01:59,320 Speaker 2: think when you think about your own spending, as soon 46 00:01:59,360 --> 00:02:01,120 Speaker 2: as you start seeing a little bit of extra money 47 00:02:01,320 --> 00:02:03,040 Speaker 2: in your bank account each week, you're probably going to 48 00:02:03,400 --> 00:02:05,040 Speaker 2: hit the shops first, and then you might hit your 49 00:02:05,040 --> 00:02:07,200 Speaker 2: services second. I think that's a bit of a leading 50 00:02:07,240 --> 00:02:10,160 Speaker 2: indicator that actually, you know what, we have hit the 51 00:02:10,200 --> 00:02:12,840 Speaker 2: bottom and things are slowly turned around, and services is 52 00:02:12,840 --> 00:02:14,480 Speaker 2: just going to be the lagging factor. 53 00:02:14,520 --> 00:02:16,960 Speaker 1: I think does I mean some people have looked at 54 00:02:16,960 --> 00:02:18,919 Speaker 1: these numbers I've seen already and they've gone, jees, I 55 00:02:18,919 --> 00:02:21,200 Speaker 1: don't know what this is for the outlook for economic 56 00:02:21,240 --> 00:02:24,040 Speaker 1: recovery next year? Are you doing that as well? 57 00:02:24,200 --> 00:02:26,440 Speaker 2: Look when you look at there's one number that stands 58 00:02:26,440 --> 00:02:29,680 Speaker 2: out there. So the strongest number within that report was 59 00:02:29,720 --> 00:02:32,840 Speaker 2: the new order number. So that's the most forward looking 60 00:02:32,919 --> 00:02:35,880 Speaker 2: indicator you've got, and that's the heart. It's at forty 61 00:02:35,919 --> 00:02:39,200 Speaker 2: nine percent, so it's still it's only just below fifty, which, 62 00:02:39,240 --> 00:02:41,160 Speaker 2: as you rightly said, is the sort of midpoint and 63 00:02:41,160 --> 00:02:45,440 Speaker 2: anything above that expansion. So I think with all our 64 00:02:45,880 --> 00:02:49,639 Speaker 2: customs that we talk to, whether it be childcare, gyms, hospitality, 65 00:02:49,680 --> 00:02:51,920 Speaker 2: they're all they're all thinking that they've hit the worst 66 00:02:51,919 --> 00:02:53,440 Speaker 2: of it and things are starting to be on the 67 00:02:53,520 --> 00:02:55,359 Speaker 2: mpre of in twenty twenty six is going to be 68 00:02:55,360 --> 00:02:58,280 Speaker 2: a far better year. So I think if you really 69 00:02:58,760 --> 00:03:01,280 Speaker 2: read them between the numbers, most forward looking indicator is 70 00:03:01,320 --> 00:03:04,880 Speaker 2: the strongest and regional wise used to be no walk 71 00:03:04,880 --> 00:03:06,799 Speaker 2: from them, warning from the struggling, but they will come 72 00:03:06,840 --> 00:03:08,960 Speaker 2: back and they'll follow the lead from out from the south, 73 00:03:08,960 --> 00:03:11,200 Speaker 2: fall into it, sort of benefiting from the primary and 74 00:03:11,200 --> 00:03:12,520 Speaker 2: egg receptors the way we look at it. 75 00:03:12,560 --> 00:03:14,440 Speaker 1: Oh, that's fantastic news, Chris. You look after yourself. It's 76 00:03:14,440 --> 00:03:16,680 Speaker 1: always good to talk to you. Chris Small, ABC Business 77 00:03:16,760 --> 00:03:20,959 Speaker 1: Sales CEO. 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