1 00:00:00,120 --> 00:00:03,440 Speaker 1: Jetstar expanding the New Zealand operations, launching flights between Auckland 2 00:00:03,480 --> 00:00:06,440 Speaker 1: and the Sunshine Coast from December, christ Church and Ken's 3 00:00:06,440 --> 00:00:09,000 Speaker 1: from open next year. They're also going to increase capacity 4 00:00:09,039 --> 00:00:11,320 Speaker 1: on the domestic routes, starting with christ Church to Auckland 5 00:00:11,640 --> 00:00:14,440 Speaker 1: and Auckland to Wellington. The Jetstar CEO Stephanie Tully's with 6 00:00:14,520 --> 00:00:16,280 Speaker 1: us on all of the Stephanie, very good morning to you, 7 00:00:17,600 --> 00:00:20,560 Speaker 1: good morning, how are you very well? Indeed thank you? Domestically, 8 00:00:20,640 --> 00:00:22,400 Speaker 1: how many seats does this add? 9 00:00:24,360 --> 00:00:27,040 Speaker 2: What we're announcing today, It adds two undred and forty 10 00:00:27,040 --> 00:00:30,600 Speaker 2: thousand lofes seats into the market, so we're super excited. 11 00:00:30,640 --> 00:00:33,840 Speaker 2: This is the biggest expansion for Jetstar in over ten 12 00:00:33,920 --> 00:00:35,640 Speaker 2: years with these new routes. 13 00:00:36,120 --> 00:00:39,400 Speaker 1: Why now, Oh, look, we're. 14 00:00:39,240 --> 00:00:43,520 Speaker 2: Seeing demand for lofes travel really strong on both sides 15 00:00:43,560 --> 00:00:47,519 Speaker 2: of the Tasman but also domestically and Jetstars done a 16 00:00:47,520 --> 00:00:50,800 Speaker 2: lot of work. We've really improved our operation here domestically, 17 00:00:50,840 --> 00:00:53,239 Speaker 2: we just want to add some more frequency. Our customers 18 00:00:53,240 --> 00:00:56,360 Speaker 2: are asking us to do that, so we're really excited 19 00:00:56,400 --> 00:00:59,040 Speaker 2: for our people based in New Zealand as well to 20 00:00:59,080 --> 00:01:02,120 Speaker 2: have some more flying to add into their rosters and this. 21 00:01:02,040 --> 00:01:04,399 Speaker 1: Is consistent and this is for the long haul. You're 22 00:01:04,400 --> 00:01:06,120 Speaker 1: not just dipping your toe into the market and then 23 00:01:06,160 --> 00:01:08,080 Speaker 1: deciding if it all gets a bit hard to go home. 24 00:01:09,560 --> 00:01:13,880 Speaker 2: No, we're adding these routes year round and we see 25 00:01:14,280 --> 00:01:17,600 Speaker 2: sustained demand. We've had an awesome partnership with chross Church 26 00:01:17,640 --> 00:01:22,319 Speaker 2: Airport and the Queensland Government to support us to enable 27 00:01:22,360 --> 00:01:25,280 Speaker 2: us to do this year round. So it's a fantastic 28 00:01:25,319 --> 00:01:27,320 Speaker 2: example I think of when we work together as an 29 00:01:27,319 --> 00:01:30,160 Speaker 2: industry were we can really put in more loafares into 30 00:01:30,200 --> 00:01:32,840 Speaker 2: the market and we know that Kiwei's want that, so 31 00:01:32,880 --> 00:01:36,240 Speaker 2: they want more competition. So I think it's a fantastic day. 32 00:01:36,440 --> 00:01:39,759 Speaker 1: And these are permanent reductions in fares or entry level 33 00:01:39,800 --> 00:01:42,000 Speaker 1: reductions and fairs and or do you reckon an New 34 00:01:42,080 --> 00:01:43,560 Speaker 1: Zealand will match you or have to match you. 35 00:01:45,120 --> 00:01:47,720 Speaker 2: Oh look, we've got a sales starting today, so there's 36 00:01:47,720 --> 00:01:50,000 Speaker 2: some fantastic fares in the market from midday to day. 37 00:01:50,080 --> 00:01:53,800 Speaker 2: Customers can get those thirty nine dollars fares domestically. But 38 00:01:54,240 --> 00:01:56,960 Speaker 2: what we find is just we are the only loafares 39 00:01:57,040 --> 00:01:59,920 Speaker 2: leader carrier in this market. So when you look ahead, 40 00:02:00,120 --> 00:02:03,559 Speaker 2: our pricing is consistently sort of over thirty to forty 41 00:02:03,560 --> 00:02:06,800 Speaker 2: percent below a New Zealand. So that our job is 42 00:02:06,880 --> 00:02:09,880 Speaker 2: to stimulates man to offer lof says options for kiwis, 43 00:02:09,919 --> 00:02:10,840 Speaker 2: So we'll keep doing that. 44 00:02:11,280 --> 00:02:13,400 Speaker 1: What I found interesting, and I can't remember when it was, 45 00:02:13,440 --> 00:02:15,000 Speaker 1: but it was a month or so back, there was 46 00:02:15,040 --> 00:02:18,400 Speaker 1: a reliability report. And the famous thing with jet Star 47 00:02:18,520 --> 00:02:20,160 Speaker 1: is that you know you don't have enough planes and 48 00:02:20,160 --> 00:02:22,079 Speaker 1: sometimes they don't turn up and the captain sick and 49 00:02:22,120 --> 00:02:25,200 Speaker 1: all that sort of thing. Reliability wise, you actually turned 50 00:02:25,240 --> 00:02:27,880 Speaker 1: out to be pretty good at what you do. How 51 00:02:27,960 --> 00:02:30,120 Speaker 1: hard's turning that image around? 52 00:02:31,840 --> 00:02:35,040 Speaker 2: Look at I'm really proud of the Jets team. We've 53 00:02:35,040 --> 00:02:39,240 Speaker 2: spent a lot of work months improving our reliability and 54 00:02:39,280 --> 00:02:41,200 Speaker 2: you can see that coming through, as you say in 55 00:02:41,240 --> 00:02:43,680 Speaker 2: the stats. At the last few months we had a 56 00:02:43,720 --> 00:02:46,520 Speaker 2: period of fifty days actually where we didn't even have 57 00:02:46,560 --> 00:02:49,640 Speaker 2: a cancelation. And look, we're an airline. There's always going 58 00:02:49,680 --> 00:02:52,119 Speaker 2: to be things like weather outside your control that might 59 00:02:52,160 --> 00:02:55,680 Speaker 2: impact your schedule. But we're seeing our on time performance 60 00:02:55,720 --> 00:02:59,079 Speaker 2: at over eighty percent on average, cancelations at one percent 61 00:02:59,160 --> 00:03:02,160 Speaker 2: or less, and that's that rivals in New Zealand and 62 00:03:02,200 --> 00:03:04,840 Speaker 2: when your fares are thirty to forty percent left. It 63 00:03:04,919 --> 00:03:08,360 Speaker 2: becomes really a good alternative option for customers that are 64 00:03:08,400 --> 00:03:09,440 Speaker 2: looking for that value. 65 00:03:09,720 --> 00:03:11,600 Speaker 1: Go well, well it's Stephanie Telly, who's the boss of 66 00:03:11,639 --> 00:03:15,480 Speaker 1: a Jetstar? Or competition is a good competition For more 67 00:03:15,560 --> 00:03:18,640 Speaker 1: from the Mic Asking Breakfast, Listen live to news talks 68 00:03:18,680 --> 00:03:21,880 Speaker 1: it'd be from six am weekdays, or follow the podcast 69 00:03:21,880 --> 00:03:22,720 Speaker 1: on iHeartRadio.