Speaker 1: Welcome to Shared Lunch, brought to you by chairs Eas
Speaker 1: at Chareza's are on a mission to create financial empowerment
Speaker 1: for everyone. I'm Sonya Williams, Coco and co founder at
Speaker 1: chairs EA's, and today we are diving into the business
Speaker 1: of travel. Talking to CEO of Webjet Group, Katrina Barry.
Speaker 2: Travel as a percentage of discretionary spend is that its
Speaker 2: highest ever percentage of all time.
Speaker 1: To talk about the future of Webjet and the future.
Speaker 2: Of travel, Generation Y, Generation Z they will plan and
Speaker 2: tire trips off TikTok. I think we use AI very well.
Speaker 2: As you say, do you build it, buy it or
Speaker 2: borrow it? Now it's built it by borrow.
Speaker 3: Or bot it.
Speaker 1: Webjet has also been in the spotlight lately following its
Speaker 1: recent takeover. Bit Before we get started, there's important information
Speaker 1: you should always consider.
Speaker 4: Investing involves the risk you might lose the money you
Speaker 4: start with. We recommend talking to a licensed financial advisor.
Speaker 4: We also recommend reading product disclosure documents before deciding to invest.
Speaker 4: Everything you're about to see and hear is current at
Speaker 4: the time of recording.
Speaker 1: We'd like to acknowledge the gadagaul people of the or
Speaker 1: nation where we're recording from today and pay respects to
Speaker 1: elders past and present. Welcome Katrina, Hello son, You're lovely
Speaker 1: to be here, Lovely to have you back.
Speaker 3: Yeah, I know, it's been a while.
Speaker 1: I know, And so we spoke last September and was
Speaker 1: just going through the d merger. What's been happening since then?
Speaker 3: Oh, well, I haven't been bored, let me tell you that.
Speaker 2: So on the first of October we got the final
Speaker 2: sign through of the merger and I guess what we've
Speaker 2: been up to as a team since then is we
Speaker 2: decided to take a big, hard, honest, clear.
Speaker 3: Eyed look at ourselves.
Speaker 2: So we did a big strategy piece working through I
Speaker 2: guess where is everything going and travel with everything going
Speaker 2: in tech agentic AI, where is it all leading us to?
Speaker 2: So that included a lot of numerical stuff but also
Speaker 2: really exciting brand research and coming off the back of that,
Speaker 2: we've laid out our plan now. So now we have
Speaker 2: a very clear and robust strategy to double our ttv
Speaker 2: SO from one point six to three point two billion
Speaker 2: over the next five years.
Speaker 1: And last time we talked about I mean, you're from
Speaker 1: an amazing retail background. We talked about the brand maybe
Speaker 1: getting a bit of a glow up. How's that eventuated?
Speaker 3: So look is going really well. So we did the
Speaker 3: brand research.
Speaker 2: We spoke about three and a half thousand Strands and
Speaker 2: Kiwis and you know, wanted to get their take on
Speaker 2: the entire travel landscape from not just our brand, but
Speaker 2: all of our competitive brands. And we looked into and
Speaker 2: you know, really went deep on the data and their
Speaker 2: preferences in their thinking on each of those three and
Speaker 2: a half thousand customers their last three transaction. So that's
Speaker 2: a big body of data and understanding of the industry.
Speaker 2: So we took that the keiso what's from us?
Speaker 3: For us?
Speaker 2: From that was seventy three percent of strands and Keywi's
Speaker 2: no and love and trust Webjet. So I think that
Speaker 2: was our hypothesis, but it's great to have that confirmed.
Speaker 2: And they said to us, you know, key insights such
Speaker 2: as you know what I know you guys for flights.
Speaker 2: I didn't realize you did other stuff, but it'd be
Speaker 2: great if I could do all of my travel planning
Speaker 2: with you. So that's led to a corporal of our
Speaker 2: strategy in terms of us really starting to re emphasize
Speaker 2: our solutions around hotels, around stays, around tours and packages,
Speaker 2: et cetera that we're now sort of leaning into. So
Speaker 2: it was really a deep piece of work. Off the
Speaker 2: back of that, it's also informed the aesthetic, so the
Speaker 2: look and the feel and how that translates into user experience.
Speaker 2: So the glow ups coming along very nicely and we're
Speaker 2: really looking forward to launching that to the Aussie and
Speaker 2: Keywi public and the second half of this year.
Speaker 1: Any kind of hints at what that might be taking
Speaker 1: shape into or the Zene the secrets.
Speaker 2: The thing that came back to us really strongly was
Speaker 2: this is the brand that Astraans and New Zealanders resonate
Speaker 2: with and they trust it. And what we don't want
Speaker 2: to change that, don't want to revolutionize it.
Speaker 3: It's about evolution.
Speaker 2: So I think the key thing is just spanking it
Speaker 2: really fresh, contemporary and irrelevant and that's what you'll see.
Speaker 1: Yeah, and you've also had some interesting stuff happen that
Speaker 1: has been in the headlines with BGH Capital recently trying
Speaker 1: to make a takeover bid. What can you tell us
Speaker 1: about this?
Speaker 2: Sure, Well, there's not much I can I can share
Speaker 2: with you, To be honest, you know, with subject to
Speaker 2: Act disclosures on this, but what I can tell you is,
Speaker 2: you know.
Speaker 3: I think this is not unexpected in my view.
Speaker 2: I think people are waking up to what ourselves at
Speaker 2: Webjet and our board have known for a long time,
Speaker 2: which is this this stock w j L is training
Speaker 2: at a significant discount to its potential and to the
Speaker 2: fact that it prints off a very very strong IBIDA
Speaker 2: every year. We just closed out our annual results and.
Speaker 3: We delivered.
Speaker 2: EBITDA for the whole group of thirty nine point four
Speaker 2: million dollars with no debt and a very strong balance
Speaker 2: shed one hundred and eighteen million dollars. So I think
Speaker 2: people are looking at that. They see a consistent business
Speaker 2: that you know, princes of Ebida every year, that is
Speaker 2: the leader in online travel space. And I think they're
Speaker 2: going to see what we think, which is a significant
Speaker 2: potential in this business and we're only just getting started.
Speaker 2: The point of the merger was to allow the former
Speaker 2: Webjet Limited business to split into a B to B
Speaker 2: division and a B two C division, and the objective
Speaker 2: of that was to allow both businesses to focus on
Speaker 2: their unique customers and challenges. And this is a business
Speaker 2: that you only have to believe in two things if
Speaker 2: you think it's it's got the right to win. The
Speaker 2: first one is do you think people are going to
Speaker 2: continue to travel? I think there's an obvious answer to that.
Speaker 2: For Austraands in New Zealanders, we are intrepid folk and
Speaker 2: we're always going to go and see the world. And
Speaker 2: the next piece you need to believe is do you
Speaker 2: believe that every retail category is going to continue to
Speaker 2: go online and that tech and AI is going to
Speaker 2: enable that. You know, for me, I'm being focused most
Speaker 2: of my career on e commerce, so I believe that's
Speaker 2: a strong yes to that. We're significantly underpenetrated for the
Speaker 2: sale of travel online in Australia New Zealand than we
Speaker 2: are overseas, so there's a nice little tail in there.
Speaker 3: That we've got in built growth to go.
Speaker 2: So I think what the market is doing is realizing
Speaker 2: business with significant potential. The fundamentals are there in terms
Speaker 2: of this is a well known brand, strong awareness, strong trust.
Speaker 2: This category, like most retail categories, is going to continue
Speaker 2: to grow online. So it's got a very nice set
Speaker 2: of sundamentals and I think that's why we're getting a
Speaker 2: bit of attention.
Speaker 1: And speaking of that attention, Hello World, which aren't they
Speaker 1: competed of yours have bought a steak and Webjet group.
Speaker 2: You know, the travel industry is famous for understanding travel
Speaker 2: and value amongst its peer group, and Hello World is
Speaker 2: you know one of our competitors. There are bricks and
Speaker 2: mortar or a storefront form of distributing travel. We're an
Speaker 2: online one, so I'm sure they see us as a competitor,
Speaker 2: but I also think, like most businesses, we may be
Speaker 2: an interesting investment.
Speaker 1: So you're competing with travel agents. Why would someone choose
Speaker 1: webjet over a travel agent?
Speaker 2: Well, webjet is a travel agent. We're just an online
Speaker 2: travel agent. And I think where people are going to
Speaker 2: is why would I drive for twelve kilometers and then
Speaker 2: find a park, and then wander through the moor to
Speaker 2: find that store, and then the queue whilst there's no
Speaker 2: one available, and then wait for a twenty two year
Speaker 2: old to give my life savings for for this big
Speaker 2: trip that I want to do.
Speaker 3: I don't see.
Speaker 2: Why anyone should be doing that, Like we should all
Speaker 2: be able to do this beautifully online in our track
Speaker 2: your decks, sitting on our couch and curate that and
Speaker 2: all be delivered to you automatically within five minutes rather
Speaker 2: than sitting there waiting.
Speaker 3: For two hours for it to be curated.
Speaker 1: So the way that.
Speaker 2: Technology is going, in the way that AI is being
Speaker 2: used within that, it's just going to be the most
Speaker 2: easiest thing to do it with your thumbs sitting on
Speaker 2: your couch.
Speaker 1: So let's chat about travel. It was one of the
Speaker 1: beliefs that people are going to continue to travel. How
Speaker 1: are you saying that at the moment. What are the
Speaker 1: trends happening in travel?
Speaker 2: So it's proven to be very resilient even in this
Speaker 2: environment where there's such a strong cost of living crisis
Speaker 2: that's continuing amongst you know, both Australia and New Zealand
Speaker 2: in terms of their domestic economies, and the macroeconomy certainly
Speaker 2: isn't helping. I think the entire market is seeing a
Speaker 2: bit of softening around retail and travels. You know, we're
Speaker 2: not immune, and I think that's really starting to come
Speaker 2: through since January this year.
Speaker 3: But what I like, what.
Speaker 2: I can you know, what amazes me and when I
Speaker 2: think about is when you look at the ABS stats
Speaker 2: in terms of another people returning from outbound if you will,
Speaker 2: or international trips. You know, that figure is still really
Speaker 2: really strong. It might be softening a bit, but travel
Speaker 2: as a percentage of discretionary spend is that its highest
Speaker 2: ever percentage of all time. So you know, that's a
Speaker 2: fascinating thing if you think about it, given we're in
Speaker 2: a cost of living crisis. That says to me, culturally,
Speaker 2: it's one of those shifts that's come out of COVID.
Speaker 2: You know the old saying, you know, if it you
Speaker 2: always want some what you can't have. I think that's
Speaker 2: how people are thinking about travel now. These are experiences,
Speaker 2: This is joy and they got taken away from you
Speaker 2: and so people want to really really hold on too that,
Speaker 2: you know, same as I think working from home is.
Speaker 2: You know, it's an end built change. Now it's a
Speaker 2: cultural change that was seeing come out of COVID. I
Speaker 2: think prioriti travel and travel experiences is a similar long
Speaker 2: term change.
Speaker 1: How do you see I guess social tourism, how does
Speaker 1: that impact with jet and travel and how do you
Speaker 1: how do you leverage that or do you leverage that?
Speaker 2: I think different generations get their inspiration, you know what
Speaker 2: I call content from different sort of places and Generation
Speaker 2: Y and Generation Z you know who. They will plan
Speaker 2: entire trips off TikTok. They will they will plan their weather,
Speaker 2: going their hotels and obviously the food most important. Uh
Speaker 2: you know, they'll plan all of that off TikTok. So
Speaker 2: I think, you know, social commerce, if.
Speaker 3: You will, is here to stay.
Speaker 2: You know, it's really quite interesting our customers go across
Speaker 2: all the generations. When I imaginally originally moved into the
Speaker 2: role about a year ago, I was like, Oh, surely
Speaker 2: it's more mature. We're quite even across all the age demographics.
Speaker 2: But like every business, you need to be continuing to
Speaker 2: grow that that those younger generations. So I see our
Speaker 2: role as connecting with content providers social media and different
Speaker 2: ways to you know, to interact with our customers across
Speaker 2: social media, and that's our role, be there when they're
Speaker 2: ready to execute.
Speaker 1: Do you use influences as part of your strategy?
Speaker 2: No, we haven't really, and it's again it's another area
Speaker 2: that I think we will be investigating more and more
Speaker 2: in the future. We've been highly transactional and I think
Speaker 2: we need to move to be more relational, and that's
Speaker 2: what our brand research told us. People know and they
Speaker 2: love and they trust web jets. So whilst we're an
Speaker 2: online business and everything we do is transacting online, we
Speaker 2: have twenty four seven servicing, We have that that that
Speaker 2: voice or you know, email chat, whatever you want to
Speaker 2: do at the end of at the end of the
Speaker 2: line when you get into trouble. And that's so much
Speaker 2: better than something that's faceless and.
Speaker 3: That you don't know or you know, somebody who's booked
Speaker 3: it for you that you can't.
Speaker 2: Get hold of because they've got weekends, you know, online
Speaker 2: we don't have weekends.
Speaker 3: We're always online.
Speaker 1: How about competition, So globally you've got Booking dot Com, Expedia.
Speaker 1: How does WE'BJE stand out from the global competition.
Speaker 3: Yeah?
Speaker 2: Sure, So with the global competition, most of the big behemoths,
Speaker 2: so Booking dot Com and Expedia et cetera, they will
Speaker 2: start out at hotel sites and they're doing very much
Speaker 2: for our sturategy is too, which is selling across the
Speaker 2: cell you know, the whole travel funnel now, so and
Speaker 2: that is very much what we're we're trying to do
Speaker 2: as well. The only difference is I don't have over
Speaker 2: five billion dollars marketing budget and Tina fey, although I
Speaker 2: would like to consider myself hilarious and maybe I'll step
Speaker 2: into our own ad, but I don't think the marketing
Speaker 2: partner is going to let that happen. But we're not
Speaker 2: trying to be Booking dot Com or Expedia. We're not
Speaker 2: trying to be a big global business. We are homegrown,
Speaker 2: twenty seven nearly years young, and we are preferred for
Speaker 2: a large section Australian as Ylanders who want to be
Speaker 2: able to transact their travel all in one spot and
Speaker 2: know that they've got Osie your Ki business at the
Speaker 2: backup of that, you know, with servicing in our time
Speaker 2: zone twenty four to seven. So I think that's you
Speaker 2: know where we want to play. That said, though allegedly
Speaker 2: there is a Tina Faith who lives in Adelaide. If
Speaker 2: you're listening, please contact me because we can't afford the
Speaker 2: other one, but we might be able to afford you.
Speaker 1: Last time, I think we talked about revenge travel, which
Speaker 1: is you know what you were talking about before, when
Speaker 1: you're told you can't do something and then you want
Speaker 1: to go and do it. So we thought we'd better
Speaker 1: come with a new term, pleasure. Have you heard of pleasure? Pleasure.
Speaker 3: You know what I've heard about pleasure. I wish I'd
Speaker 3: spent more of my life focusing on pleasure.
Speaker 2: I was that nerdy did the business trips and just
Speaker 2: went there and back, you know, to dedicated, and I
Speaker 2: really think there needs to be more pleasure in life. Yeah,
Speaker 2: I mean it's a very I think definitely post COVID,
Speaker 2: a real opportunity and I think with more flexible working
Speaker 2: mindsets that employeers have, we're seeing a lot of people,
Speaker 2: you know, book for their work trip and then take
Speaker 2: a few days either side, or you know, at least
Speaker 2: a week either side to have a holiday experience. So
Speaker 2: definitely on the rise. I think, definitely more on the
Speaker 2: rise coming out of COVID, and a note to self
Speaker 2: that as an overly dedicated professional women, we should probably
Speaker 2: put more pleasure in our lives.
Speaker 1: I don't mind a bit of pleasure, which is when
Speaker 1: you merge business and leisure. Have you seen it dropping
Speaker 1: off with more people returning to the office.
Speaker 3: Or we haven't really noticed that as a change.
Speaker 2: I mean, business travel is extremely resilient and despite you know,
Speaker 2: escalating airline pricing around Australia and New Zealand, domestically, business
Speaker 2: travel is softer, but it's just all very, very resilient.
Speaker 1: So what's next for the travel industry. I think you
Speaker 1: touched on AI before. I know, last time we caught up,
Speaker 1: you were talking about how, you know, the multi destination
Speaker 1: stops it was being you know, you were using some
Speaker 1: AI to harness optimization there. Do you want to talk
Speaker 1: about those kinds of trends and what's been going on
Speaker 1: at Webjet?
Speaker 3: Yeah? Sure, So.
Speaker 2: I think our belief system is that AI is no
Speaker 2: longer a future trend.
Speaker 3: It is here and it is real.
Speaker 2: And you know, I task my team with Okay, I
Speaker 2: want you to just think critically of every single thing
Speaker 2: in this business that we do and see where AI
Speaker 2: can't help on an operational basis, and I think we
Speaker 2: use AI very well on that level. A great example
Speaker 2: is QA or quality assurance. So with all course into agents,
Speaker 2: you'd have someone you know, logging in and listening to
Speaker 2: your cause and going, oh, sonya, that was really great.
Speaker 3: I loved it.
Speaker 2: How when you spoke with that customer you said, X,
Speaker 2: Y and Z next time. I think you can really
Speaker 2: help them out a little bit more by doing ABC
Speaker 2: so as a coaching formula. So now we just have
Speaker 2: AI listen to it processes and summarize it up and
Speaker 2: send that to the agent.
Speaker 3: So operationally we use it really well.
Speaker 2: Where we're doing lots of thinking right now is how
Speaker 2: do we take it to that next level? You know,
Speaker 2: I always used to say do you build it, buy
Speaker 2: it or borrow it? Now it's built it by borrow
Speaker 2: or bot it, So you know, really thinking about how
Speaker 2: we use it within our strategy. And I think how
Speaker 2: people curate any aspect of their life and any purchasing
Speaker 2: decision is going to be fully informed by AI in
Speaker 2: the future. And what AI does need though is brands.
Speaker 2: So if we can put the bot and the brand together,
Speaker 2: I think that is really a secure future for businesses
Speaker 2: that could be dismediated by any amount of sort of
Speaker 2: AI technology that's being developed right now.
Speaker 1: How are you finding that kind of transition or change
Speaker 1: as you lead the company?
Speaker 2: Look, I think any transformation is really difficult. Change is difficult.
Speaker 2: As humans, we don't actually like it. We're naturally creatures
Speaker 2: of repeat, So change in transformation is really difficult. And
Speaker 2: I think we're walking along a strong line of transformation
Speaker 2: and Webjet. You know, we're twenty seven years young, and
Speaker 2: as part of the broader group, it was a consistent
Speaker 2: performer that didn't have a heap of investment. Now where
Speaker 2: we've pulled that out, we've got of its own dedicated board,
Speaker 2: its own dedicated balance sheet, and you know, some stronger
Speaker 2: I guess additions coming into the business in terms of transformation,
Speaker 2: and we're asking a lot of the business and that's
Speaker 2: to you know, really go on a process of evolution.
Speaker 2: But you know, please to say my business is you know,
Speaker 2: really starting to evolve and adapt really really well.
Speaker 1: When you think for the next five years, you know,
Speaker 1: any other challenges or opportunities impacting your industry.
Speaker 2: I think, you know, one key challenge will be level
Speaker 2: of competition domestically for airlines. I'll be really interested to
Speaker 2: see where that evolves to given we've lost Tiger, bondser
Speaker 2: and Rex in the last you know, a couple of years.
Speaker 2: So I think that'll be interesting to see how that evolves.
Speaker 2: And I think AI and how it evolves in terms
Speaker 2: of how it helps people curate plan book is the
Speaker 2: sort of key trend that we're really watching. But for us,
Speaker 2: specifically for Webjit for the next five years, we've outlaid
Speaker 2: our plan now It's a very clear and robust strategy
Speaker 2: and now we are one hundred percent focused on executing it.
Speaker 3: There's a lot of other noise, but the most.
Speaker 2: Important thing I have seen in my time in terms
Speaker 2: of delivering value for your shareholders, whoever they are, is
Speaker 2: about really focusing on your strategy and just delivering that.
Speaker 2: So what is what's coming next, Well, there's the relaunch
Speaker 2: of the brand that'll be some time later in this year.
Speaker 2: At the same time, we'll relaunch our packages and tours offering.
Speaker 2: So we're partnering with some great organizations such as Intrepid
Speaker 2: and a travel corporation to add flights, package and tours
Speaker 2: together to create a unique content, unique package, so we'll
Speaker 2: be delivering that. We are looking at developing our own
Speaker 2: loyalty program to create that real stickiness with our customers,
Speaker 2: keep them coming back and reward them for doing so.
Speaker 2: So we're currently very early stages but developing out our
Speaker 2: loyalty strategy. And I guess the last piece is business travel.
Speaker 2: We talked about a little bit leisure, business and leisure.
Speaker 2: We talked a little bit about that before, but we
Speaker 2: are we learned in our big strategy search last year
Speaker 2: that we're actually by default a corporate travel advisor. People
Speaker 2: love webjit for really transparency around fees and transparency around
Speaker 2: that I'm getting the best price on that flight. And
Speaker 2: the third thing, they love our mix and match matrix
Speaker 2: where you can fly up with one airline and fly
Speaker 2: back with another, getting that on one ticket, and most
Speaker 2: airlines won't offer that, they won't offer their competition to you,
Speaker 2: and we put that together for people. So it turns
Speaker 2: out and smaller than medium sized businesses, they really appreciate
Speaker 2: that transparency and the ability to deliver great you know,
Speaker 2: ticket pricing and great travel expenses through.
Speaker 3: To their CFO.
Speaker 2: So we want to We've spoken to a lot of
Speaker 2: those customers understand what are their two other three three
Speaker 2: things that they really need to you know, sort of
Speaker 2: us to become their preferred corporate travel provider or for
Speaker 2: us to retract other customers in the small to medium
Speaker 2: sized enterprise area. So we've developed out that strategy and
Speaker 2: we look forward to sort of launching that as well.
Speaker 3: Well.
Speaker 1: And so is there anything you know You've obviously got
Speaker 1: shareholders through the shares these platform, what's one thing you'd
Speaker 1: like your shareholders to know?
Speaker 3: Wow?
Speaker 2: I think I said it at a on stage in
Speaker 2: an ASEX conference very recently. I think we're the best
Speaker 2: stock on the AX right now.
Speaker 3: Do you believe in travel? Yes? Do you believe everything's
Speaker 3: going to go online? Yes?
Speaker 2: And I think we're training at a significant discount to
Speaker 2: our potential. So that's one thing, And the second thing
Speaker 2: I'd say is thank you for those who are investing
Speaker 2: in us. We believe this is you know, this incredible
Speaker 2: value in this business, and myself and the team look
Speaker 2: forward to delivering it for you.
Speaker 1: Is there anything we haven't talked about today that you
Speaker 1: wanted to cover?
Speaker 2: We came out and we announced our dividend policy last week,
Speaker 2: so really pleased that will be delivering dividends from f
Speaker 2: I twenty six, will do a special at the half,
Speaker 2: so that's a pretty exciting. People have been after that
Speaker 2: for a while. And we'll continue to update in terms
Speaker 2: of the strategy is going and how we're moving forward
Speaker 2: and our ambitions to be to capture more of the
Speaker 2: travel wallet and to move into new customer basis like
Speaker 2: the business one. So we look forward to updating our
Speaker 2: shareholders on that journey.
Speaker 1: Do you have a favorite quote or piece of business
Speaker 1: advice that keeps you going as a leader, or that
Speaker 1: you really like.
Speaker 2: Yeah, I think one of them that I've always have
Speaker 2: in the back of my mind is like, don't take
Speaker 2: it personally. And where that comes from is a book
Speaker 2: that a mentor gave me really early on. Now I'm
Speaker 2: going to get the author's name right, but I think
Speaker 2: it's Don Miguel Ruiz or something. To look it up, everybody,
Speaker 2: And it's called the Four Agreements. It's like a bite sized,
Speaker 2: tiny book and it's just like rules for how to live.
Speaker 2: And the first one is don't take it personally. So
Speaker 2: so often you everyone thinks that things are all about
Speaker 2: them and it's not. The next one is don't make assumptions.
Speaker 2: So so often people fall into the trap of making
Speaker 2: assumptions or they assume negative or you know, just don't
Speaker 2: do those assumptions.
Speaker 3: Be impeccable with your word. How good is that for
Speaker 3: a rule than life?
Speaker 2: You know, so often today in a world of fake
Speaker 2: news and mere puffery and say whatever you can, there's
Speaker 2: no facts anymore. Being impeccable with your word, I think
Speaker 2: is you know, an old fashioned pillar that I love
Speaker 2: to subscribe to. And the last one is just do
Speaker 2: your best. Sounds like your mum's saying something to you.
Speaker 2: But I think you know, all we can hope for
Speaker 2: is do your best. So that's a book I give
Speaker 2: my team. So at the moment, I, you know, always
Speaker 2: like to have you draw on those four agreements if
Speaker 2: you will, four agreement with yourself whenever I whenever I need.
Speaker 3: It's like a little pocket full of wisdom.
Speaker 1: Thanks Heep for joining us today, Katrina. You are so welcome,
Speaker 1: so good to chat a year on or almost a
Speaker 1: year on indeed, and no shortage of things happening during
Speaker 1: that year. No, it's all excitement and thanks everyone for
Speaker 1: tuning in. You can what Shared Lunch on YouTube or
Speaker 1: any of your favorite podcast apps. Leave a comment about
Speaker 1: what you'd like to hear about next Catch you next time.
Speaker 1: A sustrans stands