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Speaker 1: Welcome to Shared Lunch, brought to you by chairs Eas

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Speaker 1: at Chareza's are on a mission to create financial empowerment

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Speaker 1: for everyone. I'm Sonya Williams, Coco and co founder at

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Speaker 1: chairs EA's, and today we are diving into the business

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Speaker 1: of travel. Talking to CEO of Webjet Group, Katrina Barry.

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Speaker 2: Travel as a percentage of discretionary spend is that its

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Speaker 2: highest ever percentage of all time.

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Speaker 1: To talk about the future of Webjet and the future.

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Speaker 2: Of travel, Generation Y, Generation Z they will plan and

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Speaker 2: tire trips off TikTok. I think we use AI very well.

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Speaker 2: As you say, do you build it, buy it or

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Speaker 2: borrow it? Now it's built it by borrow.

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Speaker 3: Or bot it.

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Speaker 1: Webjet has also been in the spotlight lately following its

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Speaker 1: recent takeover. Bit Before we get started, there's important information

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Speaker 1: you should always consider.

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Speaker 4: Investing involves the risk you might lose the money you

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Speaker 4: start with. We recommend talking to a licensed financial advisor.

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Speaker 4: We also recommend reading product disclosure documents before deciding to invest.

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Speaker 4: Everything you're about to see and hear is current at

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Speaker 4: the time of recording.

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Speaker 1: We'd like to acknowledge the gadagaul people of the or

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Speaker 1: nation where we're recording from today and pay respects to

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Speaker 1: elders past and present. Welcome Katrina, Hello son, You're lovely

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Speaker 1: to be here, Lovely to have you back.

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Speaker 3: Yeah, I know, it's been a while.

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Speaker 1: I know, And so we spoke last September and was

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Speaker 1: just going through the d merger. What's been happening since then?

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Speaker 3: Oh, well, I haven't been bored, let me tell you that.

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Speaker 2: So on the first of October we got the final

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Speaker 2: sign through of the merger and I guess what we've

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Speaker 2: been up to as a team since then is we

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Speaker 2: decided to take a big, hard, honest, clear.

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Speaker 3: Eyed look at ourselves.

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Speaker 2: So we did a big strategy piece working through I

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Speaker 2: guess where is everything going and travel with everything going

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Speaker 2: in tech agentic AI, where is it all leading us to?

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Speaker 2: So that included a lot of numerical stuff but also

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Speaker 2: really exciting brand research and coming off the back of that,

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Speaker 2: we've laid out our plan now. So now we have

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Speaker 2: a very clear and robust strategy to double our ttv

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Speaker 2: SO from one point six to three point two billion

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Speaker 2: over the next five years.

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Speaker 1: And last time we talked about I mean, you're from

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Speaker 1: an amazing retail background. We talked about the brand maybe

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Speaker 1: getting a bit of a glow up. How's that eventuated?

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Speaker 3: So look is going really well. So we did the

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Speaker 3: brand research.

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Speaker 2: We spoke about three and a half thousand Strands and

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Speaker 2: Kiwis and you know, wanted to get their take on

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Speaker 2: the entire travel landscape from not just our brand, but

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Speaker 2: all of our competitive brands. And we looked into and

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Speaker 2: you know, really went deep on the data and their

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Speaker 2: preferences in their thinking on each of those three and

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Speaker 2: a half thousand customers their last three transaction. So that's

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Speaker 2: a big body of data and understanding of the industry.

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Speaker 2: So we took that the keiso what's from us?

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Speaker 3: For us?

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Speaker 2: From that was seventy three percent of strands and Keywi's

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Speaker 2: no and love and trust Webjet. So I think that

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Speaker 2: was our hypothesis, but it's great to have that confirmed.

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Speaker 2: And they said to us, you know, key insights such

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Speaker 2: as you know what I know you guys for flights.

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Speaker 2: I didn't realize you did other stuff, but it'd be

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Speaker 2: great if I could do all of my travel planning

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Speaker 2: with you. So that's led to a corporal of our

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Speaker 2: strategy in terms of us really starting to re emphasize

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Speaker 2: our solutions around hotels, around stays, around tours and packages,

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Speaker 2: et cetera that we're now sort of leaning into. So

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Speaker 2: it was really a deep piece of work. Off the

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Speaker 2: back of that, it's also informed the aesthetic, so the

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Speaker 2: look and the feel and how that translates into user experience.

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Speaker 2: So the glow ups coming along very nicely and we're

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Speaker 2: really looking forward to launching that to the Aussie and

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Speaker 2: Keywi public and the second half of this year.

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Speaker 1: Any kind of hints at what that might be taking

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Speaker 1: shape into or the Zene the secrets.

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Speaker 2: The thing that came back to us really strongly was

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Speaker 2: this is the brand that Astraans and New Zealanders resonate

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Speaker 2: with and they trust it. And what we don't want

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Speaker 2: to change that, don't want to revolutionize it.

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Speaker 3: It's about evolution.

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Speaker 2: So I think the key thing is just spanking it

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Speaker 2: really fresh, contemporary and irrelevant and that's what you'll see.

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Speaker 1: Yeah, and you've also had some interesting stuff happen that

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Speaker 1: has been in the headlines with BGH Capital recently trying

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Speaker 1: to make a takeover bid. What can you tell us

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Speaker 1: about this?

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Speaker 2: Sure, Well, there's not much I can I can share

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Speaker 2: with you, To be honest, you know, with subject to

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Speaker 2: Act disclosures on this, but what I can tell you is,

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Speaker 2: you know.

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Speaker 3: I think this is not unexpected in my view.

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Speaker 2: I think people are waking up to what ourselves at

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Speaker 2: Webjet and our board have known for a long time,

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Speaker 2: which is this this stock w j L is training

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Speaker 2: at a significant discount to its potential and to the

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Speaker 2: fact that it prints off a very very strong IBIDA

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Speaker 2: every year. We just closed out our annual results and.

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Speaker 3: We delivered.

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Speaker 2: EBITDA for the whole group of thirty nine point four

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Speaker 2: million dollars with no debt and a very strong balance

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Speaker 2: shed one hundred and eighteen million dollars. So I think

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Speaker 2: people are looking at that. They see a consistent business

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Speaker 2: that you know, princes of Ebida every year, that is

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Speaker 2: the leader in online travel space. And I think they're

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Speaker 2: going to see what we think, which is a significant

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Speaker 2: potential in this business and we're only just getting started.

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Speaker 2: The point of the merger was to allow the former

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Speaker 2: Webjet Limited business to split into a B to B

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Speaker 2: division and a B two C division, and the objective

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Speaker 2: of that was to allow both businesses to focus on

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Speaker 2: their unique customers and challenges. And this is a business

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Speaker 2: that you only have to believe in two things if

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Speaker 2: you think it's it's got the right to win. The

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Speaker 2: first one is do you think people are going to

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Speaker 2: continue to travel? I think there's an obvious answer to that.

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Speaker 2: For Austraands in New Zealanders, we are intrepid folk and

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Speaker 2: we're always going to go and see the world. And

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Speaker 2: the next piece you need to believe is do you

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Speaker 2: believe that every retail category is going to continue to

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Speaker 2: go online and that tech and AI is going to

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Speaker 2: enable that. You know, for me, I'm being focused most

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Speaker 2: of my career on e commerce, so I believe that's

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Speaker 2: a strong yes to that. We're significantly underpenetrated for the

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Speaker 2: sale of travel online in Australia New Zealand than we

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Speaker 2: are overseas, so there's a nice little tail in there.

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Speaker 3: That we've got in built growth to go.

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Speaker 2: So I think what the market is doing is realizing

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Speaker 2: business with significant potential. The fundamentals are there in terms

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Speaker 2: of this is a well known brand, strong awareness, strong trust.

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Speaker 2: This category, like most retail categories, is going to continue

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Speaker 2: to grow online. So it's got a very nice set

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Speaker 2: of sundamentals and I think that's why we're getting a

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Speaker 2: bit of attention.

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Speaker 1: And speaking of that attention, Hello World, which aren't they

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Speaker 1: competed of yours have bought a steak and Webjet group.

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Speaker 2: You know, the travel industry is famous for understanding travel

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Speaker 2: and value amongst its peer group, and Hello World is

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Speaker 2: you know one of our competitors. There are bricks and

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Speaker 2: mortar or a storefront form of distributing travel. We're an

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Speaker 2: online one, so I'm sure they see us as a competitor,

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Speaker 2: but I also think, like most businesses, we may be

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Speaker 2: an interesting investment.

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Speaker 1: So you're competing with travel agents. Why would someone choose

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Speaker 1: webjet over a travel agent?

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Speaker 2: Well, webjet is a travel agent. We're just an online

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Speaker 2: travel agent. And I think where people are going to

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Speaker 2: is why would I drive for twelve kilometers and then

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Speaker 2: find a park, and then wander through the moor to

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Speaker 2: find that store, and then the queue whilst there's no

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Speaker 2: one available, and then wait for a twenty two year

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Speaker 2: old to give my life savings for for this big

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Speaker 2: trip that I want to do.

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Speaker 3: I don't see.

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Speaker 2: Why anyone should be doing that, Like we should all

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Speaker 2: be able to do this beautifully online in our track

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Speaker 2: your decks, sitting on our couch and curate that and

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Speaker 2: all be delivered to you automatically within five minutes rather

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Speaker 2: than sitting there waiting.

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Speaker 3: For two hours for it to be curated.

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Speaker 1: So the way that.

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Speaker 2: Technology is going, in the way that AI is being

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Speaker 2: used within that, it's just going to be the most

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Speaker 2: easiest thing to do it with your thumbs sitting on

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Speaker 2: your couch.

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Speaker 1: So let's chat about travel. It was one of the

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Speaker 1: beliefs that people are going to continue to travel. How

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Speaker 1: are you saying that at the moment. What are the

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Speaker 1: trends happening in travel?

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Speaker 2: So it's proven to be very resilient even in this

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Speaker 2: environment where there's such a strong cost of living crisis

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Speaker 2: that's continuing amongst you know, both Australia and New Zealand

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Speaker 2: in terms of their domestic economies, and the macroeconomy certainly

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Speaker 2: isn't helping. I think the entire market is seeing a

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Speaker 2: bit of softening around retail and travels. You know, we're

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Speaker 2: not immune, and I think that's really starting to come

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Speaker 2: through since January this year.

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Speaker 3: But what I like, what.

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Speaker 2: I can you know, what amazes me and when I

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Speaker 2: think about is when you look at the ABS stats

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Speaker 2: in terms of another people returning from outbound if you will,

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Speaker 2: or international trips. You know, that figure is still really

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Speaker 2: really strong. It might be softening a bit, but travel

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Speaker 2: as a percentage of discretionary spend is that its highest

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Speaker 2: ever percentage of all time. So you know, that's a

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Speaker 2: fascinating thing if you think about it, given we're in

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Speaker 2: a cost of living crisis. That says to me, culturally,

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Speaker 2: it's one of those shifts that's come out of COVID.

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Speaker 2: You know the old saying, you know, if it you

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Speaker 2: always want some what you can't have. I think that's

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Speaker 2: how people are thinking about travel now. These are experiences,

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Speaker 2: This is joy and they got taken away from you

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Speaker 2: and so people want to really really hold on too that,

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Speaker 2: you know, same as I think working from home is.

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Speaker 2: You know, it's an end built change. Now it's a

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Speaker 2: cultural change that was seeing come out of COVID. I

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Speaker 2: think prioriti travel and travel experiences is a similar long

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Speaker 2: term change.

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Speaker 1: How do you see I guess social tourism, how does

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Speaker 1: that impact with jet and travel and how do you

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Speaker 1: how do you leverage that or do you leverage that?

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Speaker 2: I think different generations get their inspiration, you know what

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Speaker 2: I call content from different sort of places and Generation

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Speaker 2: Y and Generation Z you know who. They will plan

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Speaker 2: entire trips off TikTok. They will they will plan their weather,

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Speaker 2: going their hotels and obviously the food most important. Uh

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Speaker 2: you know, they'll plan all of that off TikTok. So

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Speaker 2: I think, you know, social commerce, if.

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Speaker 3: You will, is here to stay.

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Speaker 2: You know, it's really quite interesting our customers go across

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Speaker 2: all the generations. When I imaginally originally moved into the

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Speaker 2: role about a year ago, I was like, Oh, surely

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Speaker 2: it's more mature. We're quite even across all the age demographics.

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Speaker 2: But like every business, you need to be continuing to

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Speaker 2: grow that that those younger generations. So I see our

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Speaker 2: role as connecting with content providers social media and different

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Speaker 2: ways to you know, to interact with our customers across

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Speaker 2: social media, and that's our role, be there when they're

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Speaker 2: ready to execute.

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Speaker 1: Do you use influences as part of your strategy?

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Speaker 2: No, we haven't really, and it's again it's another area

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Speaker 2: that I think we will be investigating more and more

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Speaker 2: in the future. We've been highly transactional and I think

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Speaker 2: we need to move to be more relational, and that's

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Speaker 2: what our brand research told us. People know and they

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Speaker 2: love and they trust web jets. So whilst we're an

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Speaker 2: online business and everything we do is transacting online, we

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Speaker 2: have twenty four seven servicing, We have that that that

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Speaker 2: voice or you know, email chat, whatever you want to

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Speaker 2: do at the end of at the end of the

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Speaker 2: line when you get into trouble. And that's so much

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Speaker 2: better than something that's faceless and.

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Speaker 3: That you don't know or you know, somebody who's booked

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Speaker 3: it for you that you can't.

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Speaker 2: Get hold of because they've got weekends, you know, online

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Speaker 2: we don't have weekends.

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Speaker 3: We're always online.

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Speaker 1: How about competition, So globally you've got Booking dot Com, Expedia.

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Speaker 1: How does WE'BJE stand out from the global competition.

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Speaker 3: Yeah?

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Speaker 2: Sure, So with the global competition, most of the big behemoths,

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Speaker 2: so Booking dot Com and Expedia et cetera, they will

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Speaker 2: start out at hotel sites and they're doing very much

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Speaker 2: for our sturategy is too, which is selling across the

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Speaker 2: cell you know, the whole travel funnel now, so and

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Speaker 2: that is very much what we're we're trying to do

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Speaker 2: as well. The only difference is I don't have over

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Speaker 2: five billion dollars marketing budget and Tina fey, although I

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Speaker 2: would like to consider myself hilarious and maybe I'll step

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Speaker 2: into our own ad, but I don't think the marketing

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Speaker 2: partner is going to let that happen. But we're not

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Speaker 2: trying to be Booking dot Com or Expedia. We're not

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Speaker 2: trying to be a big global business. We are homegrown,

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Speaker 2: twenty seven nearly years young, and we are preferred for

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Speaker 2: a large section Australian as Ylanders who want to be

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Speaker 2: able to transact their travel all in one spot and

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Speaker 2: know that they've got Osie your Ki business at the

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Speaker 2: backup of that, you know, with servicing in our time

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Speaker 2: zone twenty four to seven. So I think that's you

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Speaker 2: know where we want to play. That said, though allegedly

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Speaker 2: there is a Tina Faith who lives in Adelaide. If

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Speaker 2: you're listening, please contact me because we can't afford the

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Speaker 2: other one, but we might be able to afford you.

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Speaker 1: Last time, I think we talked about revenge travel, which

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Speaker 1: is you know what you were talking about before, when

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Speaker 1: you're told you can't do something and then you want

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Speaker 1: to go and do it. So we thought we'd better

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Speaker 1: come with a new term, pleasure. Have you heard of pleasure? Pleasure.

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Speaker 3: You know what I've heard about pleasure. I wish I'd

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Speaker 3: spent more of my life focusing on pleasure.

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Speaker 2: I was that nerdy did the business trips and just

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Speaker 2: went there and back, you know, to dedicated, and I

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Speaker 2: really think there needs to be more pleasure in life. Yeah,

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Speaker 2: I mean it's a very I think definitely post COVID,

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Speaker 2: a real opportunity and I think with more flexible working

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Speaker 2: mindsets that employeers have, we're seeing a lot of people,

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Speaker 2: you know, book for their work trip and then take

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Speaker 2: a few days either side, or you know, at least

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Speaker 2: a week either side to have a holiday experience. So

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Speaker 2: definitely on the rise. I think, definitely more on the

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Speaker 2: rise coming out of COVID, and a note to self

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Speaker 2: that as an overly dedicated professional women, we should probably

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Speaker 2: put more pleasure in our lives.

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Speaker 1: I don't mind a bit of pleasure, which is when

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Speaker 1: you merge business and leisure. Have you seen it dropping

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Speaker 1: off with more people returning to the office.

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Speaker 3: Or we haven't really noticed that as a change.

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Speaker 2: I mean, business travel is extremely resilient and despite you know,

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Speaker 2: escalating airline pricing around Australia and New Zealand, domestically, business

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Speaker 2: travel is softer, but it's just all very, very resilient.

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Speaker 1: So what's next for the travel industry. I think you

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Speaker 1: touched on AI before. I know, last time we caught up,

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Speaker 1: you were talking about how, you know, the multi destination

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Speaker 1: stops it was being you know, you were using some

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Speaker 1: AI to harness optimization there. Do you want to talk

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Speaker 1: about those kinds of trends and what's been going on

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Speaker 1: at Webjet?

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Speaker 3: Yeah? Sure, So.

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Speaker 2: I think our belief system is that AI is no

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Speaker 2: longer a future trend.

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Speaker 3: It is here and it is real.

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Speaker 2: And you know, I task my team with Okay, I

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Speaker 2: want you to just think critically of every single thing

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Speaker 2: in this business that we do and see where AI

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Speaker 2: can't help on an operational basis, and I think we

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Speaker 2: use AI very well on that level. A great example

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Speaker 2: is QA or quality assurance. So with all course into agents,

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Speaker 2: you'd have someone you know, logging in and listening to

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Speaker 2: your cause and going, oh, sonya, that was really great.

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Speaker 3: I loved it.

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Speaker 2: How when you spoke with that customer you said, X,

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Speaker 2: Y and Z next time. I think you can really

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Speaker 2: help them out a little bit more by doing ABC

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Speaker 2: so as a coaching formula. So now we just have

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Speaker 2: AI listen to it processes and summarize it up and

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Speaker 2: send that to the agent.

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Speaker 3: So operationally we use it really well.

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Speaker 2: Where we're doing lots of thinking right now is how

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Speaker 2: do we take it to that next level? You know,

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Speaker 2: I always used to say do you build it, buy

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Speaker 2: it or borrow it? Now it's built it by borrow

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Speaker 2: or bot it, So you know, really thinking about how

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Speaker 2: we use it within our strategy. And I think how

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Speaker 2: people curate any aspect of their life and any purchasing

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Speaker 2: decision is going to be fully informed by AI in

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Speaker 2: the future. And what AI does need though is brands.

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Speaker 2: So if we can put the bot and the brand together,

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Speaker 2: I think that is really a secure future for businesses

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Speaker 2: that could be dismediated by any amount of sort of

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Speaker 2: AI technology that's being developed right now.

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Speaker 1: How are you finding that kind of transition or change

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Speaker 1: as you lead the company?

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Speaker 2: Look, I think any transformation is really difficult. Change is difficult.

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Speaker 2: As humans, we don't actually like it. We're naturally creatures

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Speaker 2: of repeat, So change in transformation is really difficult. And

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Speaker 2: I think we're walking along a strong line of transformation

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Speaker 2: and Webjet. You know, we're twenty seven years young, and

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Speaker 2: as part of the broader group, it was a consistent

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Speaker 2: performer that didn't have a heap of investment. Now where

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Speaker 2: we've pulled that out, we've got of its own dedicated board,

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Speaker 2: its own dedicated balance sheet, and you know, some stronger

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Speaker 2: I guess additions coming into the business in terms of transformation,

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Speaker 2: and we're asking a lot of the business and that's

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Speaker 2: to you know, really go on a process of evolution.

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Speaker 2: But you know, please to say my business is you know,

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Speaker 2: really starting to evolve and adapt really really well.

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Speaker 1: When you think for the next five years, you know,

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Speaker 1: any other challenges or opportunities impacting your industry.

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Speaker 2: I think, you know, one key challenge will be level

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Speaker 2: of competition domestically for airlines. I'll be really interested to

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Speaker 2: see where that evolves to given we've lost Tiger, bondser

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Speaker 2: and Rex in the last you know, a couple of years.

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Speaker 2: So I think that'll be interesting to see how that evolves.

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Speaker 2: And I think AI and how it evolves in terms

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Speaker 2: of how it helps people curate plan book is the

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Speaker 2: sort of key trend that we're really watching. But for us,

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Speaker 2: specifically for Webjit for the next five years, we've outlaid

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Speaker 2: our plan now It's a very clear and robust strategy

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Speaker 2: and now we are one hundred percent focused on executing it.

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Speaker 3: There's a lot of other noise, but the most.

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Speaker 2: Important thing I have seen in my time in terms

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Speaker 2: of delivering value for your shareholders, whoever they are, is

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Speaker 2: about really focusing on your strategy and just delivering that.

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Speaker 2: So what is what's coming next, Well, there's the relaunch

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Speaker 2: of the brand that'll be some time later in this year.

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Speaker 2: At the same time, we'll relaunch our packages and tours offering.

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Speaker 2: So we're partnering with some great organizations such as Intrepid

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Speaker 2: and a travel corporation to add flights, package and tours

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Speaker 2: together to create a unique content, unique package, so we'll

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Speaker 2: be delivering that. We are looking at developing our own

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Speaker 2: loyalty program to create that real stickiness with our customers,

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Speaker 2: keep them coming back and reward them for doing so.

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Speaker 2: So we're currently very early stages but developing out our

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Speaker 2: loyalty strategy. And I guess the last piece is business travel.

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Speaker 2: We talked about a little bit leisure, business and leisure.

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Speaker 2: We talked a little bit about that before, but we

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Speaker 2: are we learned in our big strategy search last year

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Speaker 2: that we're actually by default a corporate travel advisor. People

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Speaker 2: love webjit for really transparency around fees and transparency around

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Speaker 2: that I'm getting the best price on that flight. And

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Speaker 2: the third thing, they love our mix and match matrix

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Speaker 2: where you can fly up with one airline and fly

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Speaker 2: back with another, getting that on one ticket, and most

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Speaker 2: airlines won't offer that, they won't offer their competition to you,

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Speaker 2: and we put that together for people. So it turns

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Speaker 2: out and smaller than medium sized businesses, they really appreciate

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Speaker 2: that transparency and the ability to deliver great you know,

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Speaker 2: ticket pricing and great travel expenses through.

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Speaker 3: To their CFO.

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Speaker 2: So we want to We've spoken to a lot of

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Speaker 2: those customers understand what are their two other three three

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Speaker 2: things that they really need to you know, sort of

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Speaker 2: us to become their preferred corporate travel provider or for

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Speaker 2: us to retract other customers in the small to medium

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Speaker 2: sized enterprise area. So we've developed out that strategy and

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Speaker 2: we look forward to sort of launching that as well.

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Speaker 3: Well.

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Speaker 1: And so is there anything you know You've obviously got

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Speaker 1: shareholders through the shares these platform, what's one thing you'd

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Speaker 1: like your shareholders to know?

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Speaker 3: Wow?

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Speaker 2: I think I said it at a on stage in

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Speaker 2: an ASEX conference very recently. I think we're the best

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Speaker 2: stock on the AX right now.

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Speaker 3: Do you believe in travel? Yes? Do you believe everything's

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Speaker 3: going to go online? Yes?

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Speaker 2: And I think we're training at a significant discount to

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Speaker 2: our potential. So that's one thing, And the second thing

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Speaker 2: I'd say is thank you for those who are investing

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Speaker 2: in us. We believe this is you know, this incredible

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Speaker 2: value in this business, and myself and the team look

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Speaker 2: forward to delivering it for you.

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Speaker 1: Is there anything we haven't talked about today that you

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Speaker 1: wanted to cover?

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Speaker 2: We came out and we announced our dividend policy last week,

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Speaker 2: so really pleased that will be delivering dividends from f

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Speaker 2: I twenty six, will do a special at the half,

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Speaker 2: so that's a pretty exciting. People have been after that

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Speaker 2: for a while. And we'll continue to update in terms

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Speaker 2: of the strategy is going and how we're moving forward

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Speaker 2: and our ambitions to be to capture more of the

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Speaker 2: travel wallet and to move into new customer basis like

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Speaker 2: the business one. So we look forward to updating our

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Speaker 2: shareholders on that journey.

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Speaker 1: Do you have a favorite quote or piece of business

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Speaker 1: advice that keeps you going as a leader, or that

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Speaker 1: you really like.

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Speaker 2: Yeah, I think one of them that I've always have

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Speaker 2: in the back of my mind is like, don't take

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Speaker 2: it personally. And where that comes from is a book

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Speaker 2: that a mentor gave me really early on. Now I'm

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Speaker 2: going to get the author's name right, but I think

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Speaker 2: it's Don Miguel Ruiz or something. To look it up, everybody,

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Speaker 2: And it's called the Four Agreements. It's like a bite sized,

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Speaker 2: tiny book and it's just like rules for how to live.

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Speaker 2: And the first one is don't take it personally. So

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Speaker 2: so often you everyone thinks that things are all about

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Speaker 2: them and it's not. The next one is don't make assumptions.

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Speaker 2: So so often people fall into the trap of making

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Speaker 2: assumptions or they assume negative or you know, just don't

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Speaker 2: do those assumptions.

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Speaker 3: Be impeccable with your word. How good is that for

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Speaker 3: a rule than life?

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Speaker 2: You know, so often today in a world of fake

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Speaker 2: news and mere puffery and say whatever you can, there's

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Speaker 2: no facts anymore. Being impeccable with your word, I think

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Speaker 2: is you know, an old fashioned pillar that I love

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Speaker 2: to subscribe to. And the last one is just do

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Speaker 2: your best. Sounds like your mum's saying something to you.

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Speaker 2: But I think you know, all we can hope for

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Speaker 2: is do your best. So that's a book I give

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Speaker 2: my team. So at the moment, I, you know, always

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Speaker 2: like to have you draw on those four agreements if

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Speaker 2: you will, four agreement with yourself whenever I whenever I need.

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Speaker 3: It's like a little pocket full of wisdom.

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Speaker 1: Thanks Heep for joining us today, Katrina. You are so welcome,

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Speaker 1: so good to chat a year on or almost a

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Speaker 1: year on indeed, and no shortage of things happening during

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Speaker 1: that year. No, it's all excitement and thanks everyone for

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Speaker 1: tuning in. You can what Shared Lunch on YouTube or

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Speaker 1: any of your favorite podcast apps. Leave a comment about

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Speaker 1: what you'd like to hear about next Catch you next time.

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Speaker 1: A sustrans stands