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Speaker 1: Now charity shops. Charity shops are facing massive bills, they say,

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Speaker 1: because of all the stuff that people are donating that's

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Speaker 1: having to go in the trash. There's one in kai

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Speaker 1: Koi up north that's complained that it's getting so many

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Speaker 1: donations of stained underwear and wholly underwear gross that their

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Speaker 1: skippin is filling up every couple of weeks. Now, Kathy

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Speaker 1: Criton is the SPCA General manager of Retail and with us. Now, Hey, Kathy, Hi,

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Speaker 1: have you guys got the same problem?

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Speaker 2: Generally speaking, yes, I'd say that's part of the challenge.

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Speaker 2: But look, predominantly we get some very quality donations and

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Speaker 2: we're extremely grateful for them. The challenge is the dumping

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Speaker 2: piece and when we're donated items that are not sellable.

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Speaker 2: When you know, I think in the process of assessing donations,

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Speaker 2: the thought process being you know, is it sellable, is

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Speaker 2: it safe? And is it hygienic? And your example just.

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Speaker 1: Then okay, so have you had the holy undies.

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Speaker 2: Look, that would come through time to time. I don't

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Speaker 2: think it's a regular and you wouldn't want that, you know,

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Speaker 2: primarily it would be unsellable clothing, so not of the

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Speaker 2: quality that you could on sell.

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Speaker 1: This is the question that Kathy I do. I am

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Speaker 1: confused by this, okay, because I have been clearing out

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Speaker 1: the closets and stuff lately. I've had a massive surge

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Speaker 1: of Paulmones making me do that, and then I didn't

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Speaker 1: know I would take it to the charity bin things,

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Speaker 1: you know, but I didn't know what the standard was

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Speaker 1: for what you people want? How do you know?

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Speaker 2: Yeah, I would say, you know, if you think that

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Speaker 2: someone else would benefit from that product or be happy

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Speaker 2: to pay for it, that's where it definitely is, you know,

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Speaker 2: a sellable donation and gratefully received. I think when you think,

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Speaker 2: oh it's kind of on the edge, maybe it's hold

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Speaker 2: or you know, needing mending, that's where I would suggest

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Speaker 2: that you know, some customers coming through aren't looking for

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Speaker 2: that type of product. The hygiene issues that you've highlighted,

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Speaker 2: you know, they're serious. Definitely wouldn't make it to the

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Speaker 2: shop floor, but you'd think that people would consider that

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Speaker 2: along the way.

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Speaker 1: That's a slam dunkers and if the undies have performed

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Speaker 1: in it, okay, Yeah, So what you're saying to me

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Speaker 1: is if it needs any mending, been it don't put

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Speaker 1: it in the charity bin.

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Speaker 2: Generally speaking, yes, there could always be a customer for that,

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Speaker 2: but what we find is those are the pieces that

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Speaker 2: aren't picked up by customers.

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Speaker 1: Is it true that you guys have had a two

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Speaker 1: hundred and fifty thousand dollars bill for the last year

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Speaker 1: across all your shops just to get rid of stuff

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Speaker 1: that people dump on you that you don't need.

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Speaker 2: Yes, that's a combination of wastage as well as recycling,

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Speaker 2: because there is a conscious effort obviously to recycle in

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Speaker 2: the process. But if you think about things that you

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Speaker 2: might have seen outside op shops that are dumped overnight,

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Speaker 2: things like mattresses, you know, quite sizeable articles and quite

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Speaker 2: sizable cost of dumping that's assumed by a charity. You

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Speaker 2: know that in itself is eroding from the good work

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Speaker 2: that our volunteers and team members are doing and building fundraising.

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Speaker 2: And that's the challenge, the commercial challenge. Yeah.

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Speaker 1: Interesting, Hey, thank you very much, Kathy appreciated. Kathy crist

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Speaker 1: and SPCA General manager of Retail. For more from Heather

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Speaker 1: Duplessy Allen Drive, listen live to news talks. It'd be

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