1 00:00:00,320 --> 00:00:03,280 Speaker 1: Ten after five, Ryan Bridge, are we seeing a bit 2 00:00:03,320 --> 00:00:06,280 Speaker 1: of a turnaround for the warehouse? They've reported eleven point 3 00:00:06,360 --> 00:00:08,920 Speaker 1: eight million and a half year net profit. This is 4 00:00:08,960 --> 00:00:13,480 Speaker 1: after tax, but sales did decline. They're still expecting to 5 00:00:13,520 --> 00:00:17,319 Speaker 1: make a loss over the entire year. John Janay is 6 00:00:17,560 --> 00:00:21,920 Speaker 1: the interim CEO. He's with me now, good evening, all right, 7 00:00:22,079 --> 00:00:23,560 Speaker 1: So what do you make of this? Because you've got 8 00:00:23,560 --> 00:00:28,120 Speaker 1: warehouse revenue down two percent, Stationary down seven, no lemming 9 00:00:28,200 --> 00:00:29,480 Speaker 1: up one. What's it telling you? 10 00:00:30,920 --> 00:00:33,720 Speaker 2: Definitely it's a work in progress, Ryan, would be the summary. 11 00:00:33,760 --> 00:00:36,880 Speaker 2: But we're very encouraged with the momentum we're seeing across 12 00:00:36,880 --> 00:00:37,519 Speaker 2: the business now. 13 00:00:38,520 --> 00:00:41,320 Speaker 1: And what from what base did you come give us 14 00:00:41,320 --> 00:00:42,880 Speaker 1: an idea of how bad things were? 15 00:00:44,360 --> 00:00:48,120 Speaker 2: Well, we were basically, as you might recall, we were 16 00:00:48,120 --> 00:00:51,120 Speaker 2: in a strategy that wasn't working with our customers last year. 17 00:00:51,640 --> 00:00:55,080 Speaker 2: We've done some work to change that, repoint, refocus our 18 00:00:55,080 --> 00:00:58,480 Speaker 2: business on our retail brands, which absolutely critical in particular 19 00:00:58,720 --> 00:01:01,920 Speaker 2: the warehouse, and actually get us back on what our 20 00:01:01,960 --> 00:01:04,760 Speaker 2: customers want. Focused on that and that's what our teams 21 00:01:04,760 --> 00:01:08,200 Speaker 2: have been doing, and that's starting to show fruit, and 22 00:01:08,280 --> 00:01:12,240 Speaker 2: that's turning up in product that is better pricing, much 23 00:01:12,280 --> 00:01:16,520 Speaker 2: lower pricing, and much more exciting and engaging. Our customers 24 00:01:16,560 --> 00:01:18,920 Speaker 2: are loving the new products that were coming into store 25 00:01:18,959 --> 00:01:20,240 Speaker 2: and they're responding really well. 26 00:01:20,520 --> 00:01:25,080 Speaker 1: First Union says that your strategy is basically understaffing and 27 00:01:25,120 --> 00:01:26,759 Speaker 1: not replacing people when they're sick. 28 00:01:28,720 --> 00:01:31,120 Speaker 2: Yeah, bit confused as to the lines he was drawing. 29 00:01:31,160 --> 00:01:33,760 Speaker 2: There are the same as we're making predominantly coming from 30 00:01:33,760 --> 00:01:38,560 Speaker 2: reduction and it costs and our project costs, and basically 31 00:01:38,600 --> 00:01:43,200 Speaker 2: our green shoets are coming from our product successes and 32 00:01:43,280 --> 00:01:46,440 Speaker 2: the engagement with our customer. So a little bit confused 33 00:01:46,480 --> 00:01:50,840 Speaker 2: with where he's coming from. Over ten thousand team members 34 00:01:50,880 --> 00:01:53,320 Speaker 2: up and down the country. They're a critical part of 35 00:01:53,320 --> 00:01:54,840 Speaker 2: our operation and a success. 36 00:01:55,040 --> 00:01:57,920 Speaker 1: So there's been no I mean, this is Rud Hughes, 37 00:01:58,000 --> 00:02:01,760 Speaker 1: the First Workers Union and representative. He says they've received 38 00:02:01,800 --> 00:02:05,600 Speaker 1: seventy five understaffing complaints and six staff not being replaced. 39 00:02:05,600 --> 00:02:07,720 Speaker 1: He said, this is your strategy is cutting costs to 40 00:02:07,720 --> 00:02:09,480 Speaker 1: make profit. Yeah, you're saying he's wrong. 41 00:02:10,600 --> 00:02:12,799 Speaker 2: Yeah, I'm not sure. Six staff out of ten thousand 42 00:02:13,160 --> 00:02:15,960 Speaker 2: as a particular and strong fact point to be leaning 43 00:02:15,960 --> 00:02:18,680 Speaker 2: in terms set Again, we're seeing different things and you 44 00:02:18,720 --> 00:02:20,280 Speaker 2: know we know what we're focused on and what our 45 00:02:20,280 --> 00:02:22,720 Speaker 2: teams are supporting with us, and we're very appreciative of 46 00:02:22,800 --> 00:02:25,399 Speaker 2: what they're doing. They are working hard. I think everybody 47 00:02:25,400 --> 00:02:28,000 Speaker 2: today is working hard, and we appreciate them for that, 48 00:02:28,760 --> 00:02:30,919 Speaker 2: and they're passionate about serving our customers and that's what 49 00:02:30,960 --> 00:02:31,560 Speaker 2: we love them for. 50 00:02:31,760 --> 00:02:33,880 Speaker 1: All Right, good on, John, thanks for coming on the show. 51 00:02:33,960 --> 00:02:36,880 Speaker 1: Really appreciate it. That's John June is the intermschief executive 52 00:02:36,880 --> 00:02:40,600 Speaker 1: at the Warehouse. For more from Hither Duplessy Allen Drive, 53 00:02:40,760 --> 00:02:44,120 Speaker 1: listen live to news talks. It'd be from four pm weekdays, 54 00:02:44,280 --> 00:02:46,480 Speaker 1: or follow the podcast on iHeartRadio.