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Speaker 1: Got some numbers for you on how Air New Zealand

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Speaker 1: is performing globally with its on time performance. Aviation analytics

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Speaker 1: company Syrium ranks airlines and airports for punctuality. Air New

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Speaker 1: Zealand is the tenth best in the Asia Pacific region.

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Speaker 1: Auckland Airports nowhere to be seen. This is for last

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Speaker 1: month only. KATEE Boya is a New Zealand's General manager

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Speaker 1: of Airports and with us high Kate.

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Speaker 2: Good morning, Heather, thank you for having me.

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Speaker 1: Yeah, you're welcome. So you guys came in at seventy

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Speaker 1: eight point sixty one percent for punctuality, which is not bad,

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Speaker 1: but it is still one in five flights that are late.

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Speaker 2: Ah, it is Heather, And you know there's two things

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Speaker 2: I would say here. One is context really matters. So

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Speaker 2: our June performance is impacted by the fact that we

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Speaker 2: are in the middle of winter and what that means

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Speaker 2: is we're going to see d icing, significant fog days

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Speaker 2: and of course at the start of school holidays we

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Speaker 2: saw that massive storm which severely impacted the network all

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Speaker 2: over the country, but particularly the Tasmin and Marlboro regions.

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Speaker 2: We were third in May, we were top five in

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Speaker 2: jan and feb we are going to see some seasonality,

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Speaker 2: but that doesn't mean that we're happy with that performance.

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Speaker 1: Yeah, I see you. That second thing please, I.

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Speaker 2: Was just going to say. The second thing is we

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Speaker 2: are so focused on turning around our on time performance.

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Speaker 2: We've heard our customers on this. It is so critical

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Speaker 2: that we deliver them safely and on time to their destination.

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Speaker 2: So we've been throwing the kitchen sink at this. Over

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Speaker 2: the last six months, we've improved our performance by six

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Speaker 2: points versus the prior six months, reduced cancelations from four

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Speaker 2: percent to two point eight percent, So that's really good.

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Speaker 2: We're really happy with that, but we have to keep

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Speaker 2: after it. We have to keep delivering for our customers.

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Speaker 1: I see you guys had a little bit of fog

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Speaker 1: disruption just in the last few days in particular. Have

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Speaker 1: you managed to get your schedules back on track.

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Speaker 2: We are getting back on track. Yeah. We saw Monday

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Speaker 2: severe disruption in Auckland from the fog and yesterday christ

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Speaker 2: Church was heavily impacted and those hubports go down Heather.

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Speaker 2: As you can imagine, the ripple effect through the network

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Speaker 2: is massive. So we are rebooking where you think our

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Speaker 2: new automated rebooking tool to get people back on flights

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Speaker 2: and back in the air again.

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Speaker 1: Now does it surprise you at all that Auckland Airport

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Speaker 1: hasn't made this list of punctual outfits.

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Speaker 2: Well, what I would say is that Auckland is going

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Speaker 2: to have some of the same impacts that we have

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Speaker 2: in terms of those weather disruption and some of that fog.

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Speaker 2: They are also going through major infrastructure works and that

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Speaker 2: can cause disruption. And we can see that there's tarmac

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Speaker 2: changes and that we are going to be continuing to

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Speaker 2: work with them on how we navigate those changes over

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Speaker 2: the next few years.

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Speaker 1: That is very magnanimous of you. Thanks very much, enjoy

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Speaker 1: your time. That's Kboy who's in New Zealand's General manager

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Speaker 1: of airports out to that in Auckland Airport business. But

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Speaker 1: you know why they're not on the list because it's

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Speaker 1: a hellhole. Quite surprised to see went through the list.

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Speaker 1: Quite surprised to see actually the old South African airports

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Speaker 1: are not doing too badly. They're cropping up quite a lot.

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Speaker 1: Most the world's most on time medium airport Number five

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Speaker 1: is Joe Burgh Tambo International Airport, which actually when you

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Speaker 1: think about it. I don't know if you've flown through,

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Speaker 1: it is where you're gonna go. If you're gonna go

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Speaker 1: to Safari or anything like that, you're gonna go into

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Speaker 1: Joeburg's airport. It actually is quite efficient when you think

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Speaker 1: about it, and the most on time small airports Durban

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Speaker 1: comes in at number three and Cape Town comes in

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Speaker 1: at number five, so that's not half bad. Coma in Auckland,

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Speaker 1: you can't be beat Come on, Auckland, you can't be

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Speaker 1: beaten by South African airports. Have you seen this that

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Speaker 1: they don't even have power half the time in the country?

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Speaker 1: Sort it out. For more from the Mic Asking Breakfast,

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