1 00:00:00,040 --> 00:00:02,320 Speaker 1: Credit cards sur charges, no one likes them. The Commerce 2 00:00:02,320 --> 00:00:06,040 Speaker 1: Commission has decided to lower the cost of interchange fees 3 00:00:06,080 --> 00:00:09,039 Speaker 1: for Visa and Master cards. They reckon this will save 4 00:00:09,200 --> 00:00:13,480 Speaker 1: businesses around ninety million bucks a year, and that could 5 00:00:13,520 --> 00:00:17,079 Speaker 1: save each business five hundred dollars on average. Carolyn Young 6 00:00:17,200 --> 00:00:19,480 Speaker 1: is Retail and Z chief executive with me this afternoon. 7 00:00:19,560 --> 00:00:22,520 Speaker 2: Hi, Carolyn kider Ran, Thanks for having me on board. 8 00:00:22,680 --> 00:00:26,200 Speaker 1: So is this going to make a major difference to businesses? 9 00:00:27,720 --> 00:00:29,360 Speaker 2: Look, it's kind of too really to tailers and it 10 00:00:29,480 --> 00:00:32,519 Speaker 2: you know, what we really want to make sure that 11 00:00:32,560 --> 00:00:34,960 Speaker 2: we see is that we do see those lower fees 12 00:00:35,000 --> 00:00:38,240 Speaker 2: come through in the bank statements for retailers, and then 13 00:00:38,720 --> 00:00:40,559 Speaker 2: what consumers are going to want to see is that 14 00:00:40,680 --> 00:00:44,960 Speaker 2: we'll see lower surcharging to reflect that. So that would 15 00:00:45,000 --> 00:00:47,400 Speaker 2: be the one one opportunity for everyone. And the key 16 00:00:47,440 --> 00:00:49,120 Speaker 2: thing is how do we make sure that that's happening. 17 00:00:49,159 --> 00:00:50,360 Speaker 2: That's going to be the critical. 18 00:00:50,080 --> 00:00:52,800 Speaker 1: Factor, and we won't know. I guess the proof will 19 00:00:52,800 --> 00:00:55,160 Speaker 1: be in the pudding. But the fact that the ComCom 20 00:00:55,200 --> 00:00:57,680 Speaker 1: has already stepped back from because remember the last time 21 00:00:57,680 --> 00:00:59,680 Speaker 1: we spoke, it was two hundred and sixty million dollars 22 00:00:59,680 --> 00:01:03,200 Speaker 1: and save things. They were thinking, now we're at ninety 23 00:01:03,520 --> 00:01:06,000 Speaker 1: that presumably that's pressure from the industry. 24 00:01:07,640 --> 00:01:11,760 Speaker 2: Look when you look at the report they put out today, 25 00:01:12,040 --> 00:01:16,600 Speaker 2: there are some differences between what they had proposed in 26 00:01:16,640 --> 00:01:20,360 Speaker 2: their draft decision to where their final places position, and 27 00:01:20,400 --> 00:01:23,160 Speaker 2: so that's part of it. So they haven't addressed any 28 00:01:23,160 --> 00:01:27,160 Speaker 2: of the commercial credit card fees that's left uncapped and 29 00:01:27,240 --> 00:01:30,720 Speaker 2: that could be in that quite a high percentage of things. 30 00:01:30,760 --> 00:01:36,640 Speaker 2: And the international cards they some of those cards, the 31 00:01:36,720 --> 00:01:39,920 Speaker 2: debit cards for international fees they are still quite high. 32 00:01:40,080 --> 00:01:43,640 Speaker 2: So overall there's been a little bit of movement up, 33 00:01:43,720 --> 00:01:48,040 Speaker 2: so you know, less savings for the whole economy, so 34 00:01:48,120 --> 00:01:52,320 Speaker 2: for retailers and for consumers. And what we do need 35 00:01:52,360 --> 00:01:55,680 Speaker 2: to make sure is that this is one part of 36 00:01:55,720 --> 00:01:58,840 Speaker 2: the merchancy the fee. There's about five or six fees, 37 00:01:58,880 --> 00:02:02,520 Speaker 2: depending on how you've struck your payment portfolio, that make 38 00:02:02,600 --> 00:02:05,720 Speaker 2: up the merchant service fee. The COMMICS commissioners said they 39 00:02:05,760 --> 00:02:08,720 Speaker 2: want to get that fee down to one percent maximum. 40 00:02:09,400 --> 00:02:11,960 Speaker 2: Our recommendation to the COMMICS commission and our submissions was 41 00:02:12,000 --> 00:02:14,920 Speaker 2: that regulate the total fee, make it one percent, make 42 00:02:14,960 --> 00:02:17,280 Speaker 2: it really flat and easy for everyone. Then you can 43 00:02:17,320 --> 00:02:20,120 Speaker 2: just implement a standard to charge for it be a 44 00:02:20,160 --> 00:02:23,079 Speaker 2: maximum of one percent, and you know, everyone knows where 45 00:02:23,080 --> 00:02:25,880 Speaker 2: they stand because it's really really complicated. 46 00:02:25,400 --> 00:02:27,120 Speaker 1: And we would get that too, because at the moment, 47 00:02:27,160 --> 00:02:29,280 Speaker 1: some retailers are charging two and a half percent of 48 00:02:29,600 --> 00:02:32,280 Speaker 1: charges and more for what the ComCom has said that 49 00:02:32,320 --> 00:02:34,760 Speaker 1: should be a maximum of point zero point seven percent 50 00:02:34,800 --> 00:02:37,720 Speaker 1: debit card to charge retailers clipping the. 51 00:02:37,639 --> 00:02:40,840 Speaker 2: Ticket here or what. No, you're just talking about the 52 00:02:40,960 --> 00:02:43,640 Speaker 2: interchange fee, which is only one part of the merchant 53 00:02:43,720 --> 00:02:48,280 Speaker 2: service fee. So depending on the type of card that 54 00:02:48,360 --> 00:02:51,240 Speaker 2: you're that the customer is paying with, the bank that 55 00:02:51,280 --> 00:02:56,720 Speaker 2: they come from, who your payment system runs through, you know, 56 00:02:57,040 --> 00:02:59,079 Speaker 2: is it a master Card, is it a Visa? Is 57 00:02:59,120 --> 00:03:02,560 Speaker 2: it an NX overseas card? You know, all of those 58 00:03:02,560 --> 00:03:04,520 Speaker 2: factors all mean that it can be a different fee 59 00:03:04,960 --> 00:03:07,760 Speaker 2: that's supplied through. So debit is different to credit, and 60 00:03:07,800 --> 00:03:11,320 Speaker 2: it's different if it's MX versus master Card or Visa, 61 00:03:11,360 --> 00:03:13,799 Speaker 2: and it's different if it's an overseas card. So there's 62 00:03:13,880 --> 00:03:19,440 Speaker 2: lots of permeations that roll through. So understanding that whole 63 00:03:19,480 --> 00:03:23,480 Speaker 2: piece is super complicated, and what retailers and merchants really 64 00:03:23,520 --> 00:03:26,720 Speaker 2: want is a simplified system that everyone can understand. So 65 00:03:27,160 --> 00:03:31,520 Speaker 2: great clarity you reckon all will that'd be great, Like 66 00:03:31,560 --> 00:03:33,840 Speaker 2: we would all know that the total fee you might 67 00:03:33,880 --> 00:03:36,720 Speaker 2: be charged on average would be one percent. And therefore, 68 00:03:36,800 --> 00:03:39,400 Speaker 2: if a business wanted to put in place a surcharge, 69 00:03:39,720 --> 00:03:41,360 Speaker 2: they would know that was a seur charge that they 70 00:03:41,360 --> 00:03:44,680 Speaker 2: could put in place. Consumers would also they know that 71 00:03:44,680 --> 00:03:46,080 Speaker 2: that's all that they could be charged. 72 00:03:46,200 --> 00:03:49,440 Speaker 1: Appreciate your time. Carol and Young Retailing is the chief executive. 73 00:03:49,520 --> 00:03:52,680 Speaker 2: For more from Hither Duplessy Alan Drive. Listen live to 74 00:03:52,800 --> 00:03:53,320 Speaker 2: news talks. 75 00:03:53,320 --> 00:03:56,560 Speaker 1: It'd be from four pm weekdays, or follow the podcast 76 00:03:56,640 --> 00:03:57,640 Speaker 1: on iHeartRadio