1 00:00:00,080 --> 00:00:03,960 Speaker 1: So we have changes to Quantus's loyalty scheme. It's taking 2 00:00:03,960 --> 00:00:06,520 Speaker 1: off today. They're raiding the competition as part of it. 3 00:00:06,600 --> 00:00:08,280 Speaker 1: I mean it's a good deal for Quantus people, but 4 00:00:08,320 --> 00:00:11,440 Speaker 1: also they're raiding the competition with frequent flyers of other 5 00:00:11,480 --> 00:00:14,720 Speaker 1: airlines at Gold status or higher able to get Quantus 6 00:00:14,720 --> 00:00:17,200 Speaker 1: Gold by earning just one hundred credits just buy a 7 00:00:17,239 --> 00:00:20,080 Speaker 1: ticket and where you go, rather than the usual seven hundred. 8 00:00:20,400 --> 00:00:22,960 Speaker 1: Air New Zealand also updated its airpoints system last year. 9 00:00:23,000 --> 00:00:26,239 Speaker 1: So I'm joined by aviation commentator Irene King. Hello, Irene, 10 00:00:26,760 --> 00:00:28,240 Speaker 1: good morning. Is this a big deal? 11 00:00:31,280 --> 00:00:35,479 Speaker 2: I think that's hugely technical. And you know we're starting 12 00:00:35,479 --> 00:00:37,680 Speaker 2: to see more and more sales in the market and 13 00:00:37,760 --> 00:00:39,960 Speaker 2: this is just a different form of a sale. 14 00:00:40,560 --> 00:00:43,880 Speaker 1: Well, will this attract an Air New Zealand's frequent fire 15 00:00:43,960 --> 00:00:47,400 Speaker 1: to suddenly switch allegiance to Quantas Oh? 16 00:00:47,440 --> 00:00:50,080 Speaker 2: I think people now are pretty smart. They have allegiances 17 00:00:50,200 --> 00:00:52,400 Speaker 2: all over the place, and you know you just go 18 00:00:52,520 --> 00:00:53,320 Speaker 2: for the best sale. 19 00:00:54,440 --> 00:00:56,520 Speaker 1: Is the Air New Zealand competitive. We see Quantus making 20 00:00:56,520 --> 00:00:58,680 Speaker 1: these changes. Their New Zealand made some changes last year. 21 00:00:58,800 --> 00:00:59,560 Speaker 1: Are we keeping up? 22 00:01:01,080 --> 00:01:04,720 Speaker 2: Look? I think there's two things this Quantus announcement is 23 00:01:04,800 --> 00:01:09,880 Speaker 2: hugely technical. It's about cash flow in getting law engagement 24 00:01:10,040 --> 00:01:18,000 Speaker 2: from high spending, high ball customers. Any Zellans is more 25 00:01:18,080 --> 00:01:22,720 Speaker 2: about you know, brand refresh It's not as technical. It's 26 00:01:22,760 --> 00:01:29,920 Speaker 2: about setting a simple, smart responseive platform. And that's what 27 00:01:30,000 --> 00:01:33,680 Speaker 2: any Zealand does well. You know, it does things generally 28 00:01:34,160 --> 00:01:37,840 Speaker 2: very simply, very smart and can respond very quickly. 29 00:01:38,360 --> 00:01:40,320 Speaker 1: For those people who do like the quantus and are 30 00:01:40,400 --> 00:01:43,720 Speaker 1: frequent fliers and going through the tears, this new scheme 31 00:01:43,760 --> 00:01:46,000 Speaker 1: offers frequent fires. It has to step through those tears 32 00:01:46,040 --> 00:01:49,240 Speaker 1: faster and so you can then access better service or 33 00:01:49,720 --> 00:01:52,720 Speaker 1: you can use your points to buy flights. So what 34 00:01:52,880 --> 00:01:55,800 Speaker 1: do travelers prefer? Better lounges or bonus flights? 35 00:01:56,840 --> 00:02:00,480 Speaker 2: Bonus flights? You know, I think the lounge are all 36 00:02:00,560 --> 00:02:04,840 Speaker 2: pre much of a muchness now, but you get this 37 00:02:05,040 --> 00:02:09,880 Speaker 2: and centers around bonus sites or the ability to secure 38 00:02:10,000 --> 00:02:13,440 Speaker 2: your status for a longer period of time. You know, 39 00:02:13,760 --> 00:02:16,320 Speaker 2: those are the things that customers really respond to. 40 00:02:16,680 --> 00:02:18,600 Speaker 1: Irene, I thank you once again for waking up for us, 41 00:02:18,639 --> 00:02:22,600 Speaker 1: Irene and King the aviation commentator. So check out your 42 00:02:22,639 --> 00:02:24,679 Speaker 1: point scheme, particularly if your quantit so you can really 43 00:02:24,720 --> 00:02:28,480 Speaker 1: double your points very very quickly. Indeed. Now for more 44 00:02:28,520 --> 00:02:31,640 Speaker 1: from earlier edition with Ryan Bridge, listen live to news 45 00:02:31,680 --> 00:02:34,680 Speaker 1: Talks it'd be from five am weekdays, or follow the 46 00:02:34,720 --> 00:02:36,200 Speaker 1: podcast on iHeartRadio