WEBVTT - Age verification checks online are on the rise - why experts are concerned for our privacy

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<v Speaker 1>Kiyota.

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<v Speaker 2>I'm Chelsea Daniels and This is the Front Page, a

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<v Speaker 2>daily podcast.

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<v Speaker 1>Presented by The New Zealand Herald.

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<v Speaker 2>The days of simply ticking a box to confirm your

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<v Speaker 2>age online are over. The UK has become one of

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<v Speaker 2>the first countries to make it harder for Internet users

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<v Speaker 2>to consume pornography by requiring age of verification measures in

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<v Speaker 2>an effort to prevent under eighteens from viewing explicit content.

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<v Speaker 2>The move has sparked concern though, about users giving even

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<v Speaker 2>more data and personal information to tech companies, and has

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<v Speaker 2>raised questions.

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<v Speaker 1>About whether the process actually works.

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<v Speaker 2>So, with these new laws gaining popularity overseas, could it

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<v Speaker 2>happen here in New Zealand and how do we do

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<v Speaker 2>it properly?

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<v Speaker 1>Today?

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<v Speaker 2>On the Front Technology Users Association of New Zealand CEO

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<v Speaker 2>Craig Young is with us to discuss how to balance

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<v Speaker 2>safety with privacy online. First off, Craig, we're talking about

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<v Speaker 2>this after the UK announced new laws around accessing porn

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<v Speaker 2>last month. Now, for those who may not have seen this,

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<v Speaker 2>can you explain what they actually are?

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<v Speaker 3>So the number of jurisdictions around the world are concerned

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<v Speaker 3>about you know how children getting access to parts of

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<v Speaker 3>the Internet that perhaps their parents and guardians aren't that

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<v Speaker 3>happy about. And so in the UK they pass the

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<v Speaker 3>Online Safety Act, and in this Act it is all

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<v Speaker 3>around access to content on the web, and so the

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<v Speaker 3>rules came into place on the twenty fifth of July,

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<v Speaker 3>particular on pornography, although that's not actually defined in the Act.

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<v Speaker 3>What's happened is that they have put in place or

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<v Speaker 3>anybody that's pining information that could harm could be harmful,

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<v Speaker 3>or could be content that parents don't want their children

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<v Speaker 3>to see, they're put in place age verification. So basically,

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<v Speaker 3>when you log into a website, it's going to ask

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<v Speaker 3>you to verify your age. And no longer will it

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<v Speaker 3>be enough just to tick a box to say I'm

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<v Speaker 3>over eighteen, because as we know, it's one of the

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<v Speaker 3>easiest things to get around. It will have to be

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<v Speaker 3>some formal way of certifying your age. So that's what

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<v Speaker 3>they've put in place.

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<v Speaker 2>So what kind of technology is being used by these

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<v Speaker 2>sites to try and at least get some age verification.

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<v Speaker 3>Well, there's a variety of ways that you can do this.

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<v Speaker 3>I mean, let's start off by just saying age is

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<v Speaker 3>a very blunt tool, particularly if you have sites that

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<v Speaker 3>might have information on it that you want young people

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<v Speaker 3>to get to, but might be a little bit out

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<v Speaker 3>there that some parents aren't overly happy with. But perhaps

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<v Speaker 3>there are some parents who want their kids to see

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<v Speaker 3>and we're not talking pornography here, we're talking about you know, sex,

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<v Speaker 3>sex education, sexualize, you know, learning about sexuality, etc. They

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<v Speaker 3>would be caught by this if by a blunt tool,

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<v Speaker 3>which is age and there are a number of ways

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<v Speaker 3>of doing this. Perhaps the scariest one is facial recognition.

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<v Speaker 2>So that is.

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<v Speaker 3>Where you have to allow the site or the or

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<v Speaker 3>the age verification tool to see your face. There are

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<v Speaker 3>people that you know can full that sort of technology

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<v Speaker 3>because you might look young. But also, you know, do

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<v Speaker 3>you really want some device or some site on the

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<v Speaker 3>internet actually getting a look at your child's face or

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<v Speaker 3>your own face for someone like me and for yourself.

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<v Speaker 3>You know, we are semi public figures. We are on

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<v Speaker 3>the internet, you know, we have LinkedIn pages. But there

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<v Speaker 3>will be adults that really do not want to share

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<v Speaker 3>their their face. There are parents who do not want

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<v Speaker 3>to have their kids on the internet or to be

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<v Speaker 3>captured by these sorts of things. So look, that's probably

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<v Speaker 3>one extreme and then there are a range of others,

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<v Speaker 3>and certainly in the UK they've sort of identified six

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<v Speaker 3>or seven different ways in which you can do this.

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<v Speaker 3>Some of those are things like, you know, using the

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<v Speaker 3>mobile number that you're using on the device. So the

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<v Speaker 3>device you go onto website, the site asks your mobile

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<v Speaker 3>carrier says, this phone number is trying to get onto

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<v Speaker 3>my site? Are they eighteen or under? And so that

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<v Speaker 3>puts the onus on the mobile company, for example. That's

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<v Speaker 3>one way of doing it.

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<v Speaker 2>But another kids have phones under their parents' plans though

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<v Speaker 2>these days.

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<v Speaker 1>Right, that is right?

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<v Speaker 3>And so do you have to find a way around that?

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<v Speaker 3>And so does that mean that the mobile company has

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<v Speaker 3>to ask you when you're putting it in you know,

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<v Speaker 3>what is the age of the person using this phone?

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<v Speaker 3>What is the birth that Look, i haven't signed up

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<v Speaker 3>for a mobile service for a long time, so I'm

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<v Speaker 3>really not sure whether whether I've said that, but they've

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<v Speaker 3>probably got my birth date somewhere.

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<v Speaker 1>We're not sadenesstoring anyone. We've got some measures which are

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<v Speaker 1>there to protect children's I don't see that as a

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<v Speaker 1>free speech issue.

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<v Speaker 3>I see that as a child protection.

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<v Speaker 4>We actually passed the bill in Congress head it up

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<v Speaker 4>by my wife actually, which was to pull bad stuff

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<v Speaker 4>out having to do with children because it is a problem.

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<v Speaker 4>But I cannot imagine how's answering truth social this war

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<v Speaker 4>of a very political and you know, it's been a

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<v Speaker 4>very big success.

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<v Speaker 3>So yeah, So that sort of information that you're now

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<v Speaker 3>having to hand over to a third party around that

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<v Speaker 3>sort of data about you. You know, we all know

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<v Speaker 3>that the way people get access to our data is

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<v Speaker 3>by knowing certain things about us, So like our name,

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<v Speaker 3>maybe a passport number, maybe a birth dated birth. You know,

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<v Speaker 3>a lot of the time it particularly early on, you know,

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<v Speaker 3>to date a birth that you use to validate yourself

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<v Speaker 3>on a site that's been hacked, you know, if you're

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<v Speaker 3>giving it over, So there has to be new and

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<v Speaker 3>different ways of doing it. So that's another way. Another

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<v Speaker 3>way that could be done is through adult filters, where

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<v Speaker 3>you're doing it through your internet connection, or it could

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<v Speaker 3>be using an age verification tool, which is a completely

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<v Speaker 3>different website or app that you validate your age. So

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<v Speaker 3>you might have to insert you might have to send

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<v Speaker 3>them a picture of your passport or a birth certificate,

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<v Speaker 3>some really critical piece of information which they can then

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<v Speaker 3>certify so that when you go to a site, the

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<v Speaker 3>site can then query the third party. And basically what

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<v Speaker 3>they do is they go is this person eating or over?

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<v Speaker 3>They're not asking who is this person? What's their birthdate

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<v Speaker 3>or any like that. They're just saying is this person

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<v Speaker 3>And if the age certification goes yes, then you let it.

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<v Speaker 3>If it says no, you're not. So it's a pretty

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<v Speaker 3>binary answer, right. The question is that third party holding

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<v Speaker 3>on to your data? Are they keeping hold of your

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<v Speaker 3>passport copy? Are they keeping hold your best are they

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<v Speaker 3>holding your birth date for example? And there is a

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<v Speaker 3>variety of these. Some of them we don't know, and

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<v Speaker 3>some of them they're saying, yes, we're only going to

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<v Speaker 3>look at that data once set it up in our

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<v Speaker 3>system and then delete it. I don't know about you.

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<v Speaker 3>Some people I might really might be happy about having

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<v Speaker 3>my data, perhaps my airline, but not sure about some

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<v Speaker 3>of these other organizations that are doing this. So you know,

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<v Speaker 3>there's a trust level you have to find. And so

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<v Speaker 3>what the UKB said is off comm have said, which

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<v Speaker 3>is the regulator in the UK, here's seven such or

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<v Speaker 3>seven ways that you can use. And then the user,

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<v Speaker 3>which is some like US can decide when we go

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<v Speaker 3>to a site, if they ask us for something, we

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<v Speaker 3>can go no, I'm not prepared to give you that information,

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<v Speaker 3>so you won't have access. Or it might be they

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<v Speaker 3>use a different certain way of certifying your age. You go, yep,

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<v Speaker 3>I'm happy with that. I'll get access to it. So yeah,

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<v Speaker 3>there's a range of ways of doing it.

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<v Speaker 2>The UK isn't the only country talking about this though and.

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<v Speaker 1>Implementing laws like this. Half of the US.

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<v Speaker 2>States now require age verification, and the EU is also

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<v Speaker 2>rolling out laws across the block.

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<v Speaker 1>Why is this suddenly trending?

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<v Speaker 3>I think what we're seeing is a recognition that the

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<v Speaker 3>way our kids, in particular those that have grown up

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<v Speaker 3>in the in the time of smartphones, the way they're

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<v Speaker 3>accessing the Internet, and the way the sites, particularly you know,

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<v Speaker 3>social media sites are controlling using algorithms, you know, the

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<v Speaker 3>way they hook people in and keep them in. I mean,

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<v Speaker 3>who of us, even at my advanced age, hasn't got

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<v Speaker 3>stuck at some point going down rabbit holes or scrolling reels.

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<v Speaker 3>You know, as much as we think we're in control,

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<v Speaker 3>you know, there are things that all this looks interesting,

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<v Speaker 3>This looks interesting, This looks interesting and it just hooks

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<v Speaker 3>you in. And so what we're saying is this is

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<v Speaker 3>not working for our kids. This is not a positive

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<v Speaker 3>influence on them. And it's that's I think, you know,

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<v Speaker 3>we are starting to think we've got to do something,

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<v Speaker 3>and I think that's where it really comes down to politicians, right,

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<v Speaker 3>So we do we advocate the politicians. Politicians like to

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<v Speaker 3>see things in black and white. You know, we want

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<v Speaker 3>to do something, so we want to be seen to

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<v Speaker 3>be doing something. What can we do all the easiest

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<v Speaker 3>thing we can do is put an age limit on it.

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<v Speaker 3>And obviously in the States, in the US, you know,

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<v Speaker 3>there is also a geopolitical move to less state control

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<v Speaker 3>and more parental control. So you start to see that

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<v Speaker 3>flow through the European unions different they are allowing each

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<v Speaker 3>of their countries to implement their own national bands, but

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<v Speaker 3>they're also working together to come up with an EU

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<v Speaker 3>age verification app, so their own app, so that has

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<v Speaker 3>all sorts of implications with it. And then of course

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<v Speaker 3>a cross in Australia, this is probably the one that's

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<v Speaker 3>closest to us. They are probably putting in the world's

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<v Speaker 3>strictest laws around media, around age restrictions, so from December,

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<v Speaker 3>social media platforms that they designate the government designates age

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<v Speaker 3>restricted must take reasonable steps to prevent children under sixteen

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<v Speaker 3>from creating accounts on their services. So it is a

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<v Speaker 3>you know, a broad band. They've defined it as Facebook, Instagram, Snapchat,

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<v Speaker 3>x TikTok. They weren't going to do YouTube, but they

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<v Speaker 3>are now they've brought that into that. So basically it

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<v Speaker 3>doesn't prevent children from sixteen under sixteen viewing it, but

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<v Speaker 3>they won't be able to have their own accounts. So

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<v Speaker 3>that's the way they're doing it. But that's pretty tough

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<v Speaker 3>and you can be fined up to fifty million Australian

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<v Speaker 3>dollars for not complying with the new rule, so you know,

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<v Speaker 3>they are pretty stiff penalties.

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<v Speaker 2>What I mean when I see these debates going on,

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<v Speaker 2>I mean I don't have children, and my friends don't

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<v Speaker 2>have children of the age to be able to access

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<v Speaker 2>these things, right, But I think where is the level

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<v Speaker 2>of parental responsibility when it comes to kids on social media,

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<v Speaker 2>kids being able to get access to a computer, kids

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<v Speaker 2>seeing porn.

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<v Speaker 3>It's a really good question because it pulls into a

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<v Speaker 3>question a couple of things. One is, you know how

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<v Speaker 3>much control parents can have. There are questions that you

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<v Speaker 3>have to ask around at, particularly once they get into

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<v Speaker 3>that teenage stage. You know, as a blanket ban on

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<v Speaker 3>anything somebody thinks is harmful, and that's the problem. Someone

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<v Speaker 3>has to definitely define harmful. Is that a good way

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<v Speaker 3>of helping our young people understand their own selves and

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<v Speaker 3>their lives and how to live in this current world?

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<v Speaker 2>Now?

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<v Speaker 3>I think you you know, somewhere in their parental control

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<v Speaker 3>is really important, and the relationship between parents and their

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<v Speaker 3>kids is critical. Unfortunately, we know not everybody has a

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<v Speaker 3>parent who's engaged, who's involved, or even who is present.

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<v Speaker 3>So you know, it's a really tricky one. And how

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<v Speaker 3>can we you know, particularly if those teenagers in those

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<v Speaker 3>formative years need information as they try and find their

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<v Speaker 3>sense in the world and the only place they can

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<v Speaker 3>go is the internet, or if they're unsafe and they

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<v Speaker 3>need to make connection somewhere people know they're unsafe. By

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<v Speaker 3>putting an age ban on, we take away a whole

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<v Speaker 3>lot of material and information and good stuff that they

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<v Speaker 3>might need. So, yeah, it's such a difficult one and

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<v Speaker 3>obviously we're not I'm not in favor of blanket ban

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<v Speaker 3>by age even though I understand that it's such a

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<v Speaker 3>simple thing as parents and as adults to understand just

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<v Speaker 3>do it, you know.

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<v Speaker 1>But it's not simple. It's a simple solution.

0:13:34.000 --> 0:13:36.120
<v Speaker 2>Yeah, And I mean I'm thinking back, if you tell

0:13:36.640 --> 0:13:39.080
<v Speaker 2>sixteen year old Chelsea she's not allowed to do.

0:13:39.000 --> 0:13:41.079
<v Speaker 1>Something, that's all she's gonna want to do.

0:13:43.640 --> 0:13:47.280
<v Speaker 5>The UK recently rolled out strictly age verification rules, making

0:13:47.280 --> 0:13:51.320
<v Speaker 5>people snap real time selfies to access adult sites. Understandably,

0:13:51.400 --> 0:13:53.400
<v Speaker 5>a lot of people aren't thrilled about having to scan

0:13:53.520 --> 0:13:57.040
<v Speaker 5>their face every time they want to browse something eighteen plus. Now,

0:13:57.120 --> 0:13:59.960
<v Speaker 5>in classic Internet fashion, some teams have found a work

0:14:00.040 --> 0:14:04.360
<v Speaker 5>around using Death Stranding's ultra realistic photo mode. Samport of

0:14:04.360 --> 0:14:07.560
<v Speaker 5>Bridges aka Norman Readers looks real enough in the game

0:14:07.679 --> 0:14:11.120
<v Speaker 5>to trick facial recognition software into letting people through. Players

0:14:11.120 --> 0:14:13.760
<v Speaker 5>have even been switching up his facial expressions to dodge

0:14:13.840 --> 0:14:15.000
<v Speaker 5>anti spoofing chats.

0:14:17.840 --> 0:14:20.760
<v Speaker 1>And I mean, I see that there are already ways

0:14:20.800 --> 0:14:21.440
<v Speaker 1>around it, right.

0:14:21.480 --> 0:14:24.560
<v Speaker 2>So in the UK there's been a huge surgeon what's

0:14:24.560 --> 0:14:28.160
<v Speaker 2>called VPN app downloads. So that's the thing where you

0:14:28.240 --> 0:14:31.080
<v Speaker 2>kind of can trick the Internet into thinking you're logging

0:14:31.160 --> 0:14:36.240
<v Speaker 2>on from somewhere else. Right on day one day last week,

0:14:36.640 --> 0:14:41.440
<v Speaker 2>half of the top ten free applications in Apple's charts

0:14:41.480 --> 0:14:46.120
<v Speaker 2>in the UK were for these services VPN services, and

0:14:46.200 --> 0:14:49.440
<v Speaker 2>one app maker told the BBC it had seen a

0:14:49.600 --> 0:14:53.920
<v Speaker 2>one thousand, eight hundred percent spike in downloads.

0:14:54.560 --> 0:14:57.440
<v Speaker 1>Would this actually work? Is this a workaround?

0:14:58.320 --> 0:14:58.600
<v Speaker 4>Yeah?

0:14:58.640 --> 0:15:01.000
<v Speaker 3>Well, I mean some of their research has come out

0:15:01.000 --> 0:15:03.920
<v Speaker 3>of the UK said that, you know, sixty eight percent

0:15:04.000 --> 0:15:07.680
<v Speaker 3>of UK teens have actually used a VPN to bypass

0:15:07.800 --> 0:15:12.120
<v Speaker 3>age gates. So VPN or virtual Private network is where

0:15:12.200 --> 0:15:16.560
<v Speaker 3>you sign up to service and it basically anonymizes you

0:15:17.440 --> 0:15:19.760
<v Speaker 3>to the Internet. And now look, they have valid uses,

0:15:19.840 --> 0:15:23.240
<v Speaker 3>so like if you're sitting you're sitting in a cafe

0:15:23.920 --> 0:15:29.840
<v Speaker 3>in somewhere that's perhaps not overly friendly to Western or

0:15:29.880 --> 0:15:32.160
<v Speaker 3>where you're from, or you just trying to get on

0:15:32.200 --> 0:15:35.240
<v Speaker 3>your bank or something back home. You know, VPN is

0:15:35.320 --> 0:15:39.600
<v Speaker 3>a great way of keeping yourself secure and safe, but

0:15:39.680 --> 0:15:42.280
<v Speaker 3>it is also able to be used to bypass these

0:15:42.280 --> 0:15:44.360
<v Speaker 3>sorts of things. So you're right, and that's just a

0:15:44.480 --> 0:15:49.400
<v Speaker 3>very simple way around it. There are any number of

0:15:49.440 --> 0:15:52.240
<v Speaker 3>ways that you know, a clever person will work out

0:15:52.640 --> 0:15:56.440
<v Speaker 3>how to get around it. And let's be honest, sixteen

0:15:56.520 --> 0:16:00.120
<v Speaker 3>year old Chelsea would have been incredibly smart and she

0:16:00.200 --> 0:16:03.080
<v Speaker 3>would have worked it out or found somebody in her

0:16:03.120 --> 0:16:05.400
<v Speaker 3>circle of friends that's done it right and going well,

0:16:05.400 --> 0:16:07.600
<v Speaker 3>how do I do this? And you would have all

0:16:07.640 --> 0:16:10.040
<v Speaker 3>worked it out. That's an example of I mean, we

0:16:10.080 --> 0:16:13.360
<v Speaker 3>don't know whether they're using the VPN to access material

0:16:13.400 --> 0:16:16.600
<v Speaker 3>that they shouldn't or access material that they should have

0:16:16.640 --> 0:16:19.600
<v Speaker 3>accessed to but can't, so you know, you can't you

0:16:19.600 --> 0:16:20.040
<v Speaker 3>can't make that.

0:16:20.160 --> 0:16:23.800
<v Speaker 2>It could also be adults just not wanting to their

0:16:23.880 --> 0:16:27.360
<v Speaker 2>face on their I mean kinky interests online if it

0:16:27.480 --> 0:16:29.000
<v Speaker 2>structs as well.

0:16:28.800 --> 0:16:30.800
<v Speaker 3>That's absolutely right, and maybe they want to use their

0:16:30.800 --> 0:16:33.840
<v Speaker 3>real name on a site somewhere, so yeah, you've got

0:16:33.840 --> 0:16:36.680
<v Speaker 3>that thing as well. But certainly, you know, it's just

0:16:36.720 --> 0:16:39.480
<v Speaker 3>a very simple way of you know, working out how

0:16:39.480 --> 0:16:41.840
<v Speaker 3>to get around it. And I think that is the

0:16:41.880 --> 0:16:45.760
<v Speaker 3>big problem when you look at these types of things

0:16:45.880 --> 0:16:50.040
<v Speaker 3>is how easy is it to circumvent? And if you

0:16:50.120 --> 0:16:53.760
<v Speaker 3>are removing information and making this blanket band, you are

0:16:53.880 --> 0:16:59.520
<v Speaker 3>almost encouraging people to find ways around it rather than

0:16:59.640 --> 0:17:01.520
<v Speaker 3>educating them on why.

0:17:01.320 --> 0:17:02.000
<v Speaker 2>Is this the case?

0:17:02.120 --> 0:17:04.639
<v Speaker 1>Yeah, what should we be doing instead?

0:17:04.800 --> 0:17:08.000
<v Speaker 2>And do you do you see New Zealand going down

0:17:08.040 --> 0:17:09.960
<v Speaker 2>the same path or do you reckon that?

0:17:10.000 --> 0:17:12.200
<v Speaker 1>We're we'll come up with something better.

0:17:12.400 --> 0:17:15.960
<v Speaker 3>New Zealand, there is I mean, we already have Harmful

0:17:16.160 --> 0:17:22.680
<v Speaker 3>Communications Regulation and Act. We don't have a digital safety regulator.

0:17:22.840 --> 0:17:26.639
<v Speaker 3>We don't have We rely heavily on the Privacy Commission

0:17:27.000 --> 0:17:29.560
<v Speaker 3>and the Privacy Commission. They do amazing stuff, amazing work,

0:17:29.960 --> 0:17:31.600
<v Speaker 3>but they don't have a lot of teeth when it

0:17:31.640 --> 0:17:35.119
<v Speaker 3>comes to some of these things. I am often asked

0:17:35.160 --> 0:17:38.040
<v Speaker 3>by parents, you know, what can I do? And also

0:17:38.119 --> 0:17:41.600
<v Speaker 3>what's your perspective on this? And as someone in the

0:17:41.640 --> 0:17:44.119
<v Speaker 3>tech industry, you know, I understand the difficulty and the

0:17:44.119 --> 0:17:48.400
<v Speaker 3>complexity of the issue. As an organization, the Tech Users Association,

0:17:48.840 --> 0:17:52.040
<v Speaker 3>we want people to use digital technology. We want young

0:17:52.080 --> 0:17:56.040
<v Speaker 3>people to understand this. We need more women Maori Pakiha,

0:17:57.040 --> 0:17:59.439
<v Speaker 3>you know, Pacifica. We need more people in tech so

0:17:59.440 --> 0:18:01.600
<v Speaker 3>they've got our stand how to use this stuff and

0:18:01.680 --> 0:18:04.760
<v Speaker 3>live well with it. So putting a blanket band doesn't

0:18:04.760 --> 0:18:07.640
<v Speaker 3>help that either. There are things that you could do,

0:18:07.960 --> 0:18:09.840
<v Speaker 3>but I think what we want to do is we're

0:18:09.880 --> 0:18:13.119
<v Speaker 3>going to do a technological way around this. We need

0:18:13.160 --> 0:18:16.840
<v Speaker 3>to do it here in New Zealand. And bring it

0:18:16.880 --> 0:18:20.280
<v Speaker 3>as close as possible, rather than relying on these big

0:18:20.800 --> 0:18:26.000
<v Speaker 3>companies that are trying to drive interaction and engagement through

0:18:26.040 --> 0:18:26.800
<v Speaker 3>their algorithms.

0:18:27.240 --> 0:18:29.040
<v Speaker 1>Thanks for joining us, Craig, no.

0:18:29.040 --> 0:18:31.520
<v Speaker 3>Problems, Chelsea.

0:18:32.760 --> 0:18:35.959
<v Speaker 2>That's it for this episode of the Front Page. You

0:18:36.000 --> 0:18:39.920
<v Speaker 2>can read more about today's stories and extensive news coverage

0:18:40.160 --> 0:18:44.000
<v Speaker 2>at enziherld dot co dot MZ. The Front Page is

0:18:44.040 --> 0:18:47.800
<v Speaker 2>produced by Ethan Sills and Richard Martin, who is also

0:18:48.000 --> 0:18:48.679
<v Speaker 2>our editor.

0:18:49.160 --> 0:18:50.719
<v Speaker 1>I'm Chelsea Daniels.

0:18:51.119 --> 0:18:54.320
<v Speaker 2>Subscribe to the Front Page on iHeartRadio or wherever you

0:18:54.320 --> 0:18:58.000
<v Speaker 2>get your podcasts, and tune in tomorrow for another look

0:18:58.080 --> 0:18:59.520
<v Speaker 2>behind the headlines.