WEBVTT - This or That: Packages or per-pay-visit for beauty and wellness services?

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<v Speaker 1>This is AC N A podcast.

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<v Speaker 1>Hey, welcome back to Money Talks. I'm your host, Andrea Heng.

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<v Speaker 1>Now on this series, this or that which you've been following.

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<v Speaker 1>I'm sure my guest weighs the pros and cons of

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<v Speaker 1>two options. Now, here's a familiar scenario for some including myself. Ok,

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<v Speaker 1>you've bought a voucher to a new spa or a

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<v Speaker 1>salon and you're looking forward to a relaxing time.

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<v Speaker 1>A courteous receptionist greets you and guides you to a

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<v Speaker 1>treatment chair or room and hands you over to a

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<v Speaker 1>smiling therapist. Picture this as you close your eyes and

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<v Speaker 1>start to unwind the therapist explains the service you are

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<v Speaker 1>about to receive and then comes the sales pitch. Would

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<v Speaker 1>you like to purchase a package?

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<v Speaker 1>She says a one off massage of facial treatment is

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<v Speaker 1>not going to deliver overnight results. Sound familiar. Plus she

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<v Speaker 1>says you'll get a better deal in the long run

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<v Speaker 1>and guess what? The selling does not stop there because

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<v Speaker 1>even after fobbing off the therapist, you still have to

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<v Speaker 1>deal with the receptionist who is now going through her

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<v Speaker 1>sales pitch and it's a package to cater to every budget.

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<v Speaker 1>This package model is practiced by most wellness and beauty

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<v Speaker 1>establishments with the promise of being more cost effective than

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<v Speaker 1>buying single purchases or a la carte. What I want

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<v Speaker 1>to know is do packages always make better financial sense

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<v Speaker 1>or should people be careful and stick to pay per

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<v Speaker 1>visit in case the business shuts to help me solve this.

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<v Speaker 1>I now have Xiao Kalo. Kalo is the managing editor

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<v Speaker 1>of personal finance website. The simple sum.

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<v Speaker 1>Hey Kay, welcome to Money Talk. Thank you for having me. Alright.

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<v Speaker 1>So Kaylon, have you bought a beauty package before? I

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<v Speaker 1>would say as 60% or maybe a higher percentage of

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<v Speaker 1>women in Singapore would answer. Yes, it's a very resounding. Yes. Ok.

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<v Speaker 1>So what services were these for? I've mainly done massage packages.

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<v Speaker 1>Thankfully it's just kept like that. But of course I

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<v Speaker 1>have many friends who have done new packages, waxing packages. Ok.

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<v Speaker 1>Ok. I was one of those IP L packages IP

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<v Speaker 1>L packages, hair salon packages even, right? As long as

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<v Speaker 1>it has to do with a woman's appearance, you can

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<v Speaker 1>probably find a package for it somewhere for sure. You'd

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<v Speaker 1>be hard pressed to find none in my opinion. And

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<v Speaker 1>IP L in case you didn't know it's intense pulse light.

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<v Speaker 1>So it's a form of hair removal treatment that women

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<v Speaker 1>but also men sign up for and they tend to

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<v Speaker 1>tell you oh, you need a minimum of six sessions

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<v Speaker 1>for the

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<v Speaker 1>effect and all that stuff. But we'll get into that later.

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<v Speaker 1>I want to ask you. Now, Kaylon, did you regret

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<v Speaker 1>any of these package purchases? So, not so much for

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<v Speaker 1>the salon ones. I have thankfully been very diligent and

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<v Speaker 1>I completed all of it. Ok. However, that's not the

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<v Speaker 1>case when it comes to my class pass packages, my

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<v Speaker 1>class pass credits rather. Ok. So this is the exercise

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<v Speaker 1>and Wellness app that we're talking about. Right. Yes, I'm

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<v Speaker 1>sure like

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<v Speaker 1>most Singaporeans would be familiar with class pass by now.

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<v Speaker 1>So how they work is that you buy a certain

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<v Speaker 1>amount of credits every month and you have to use

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<v Speaker 1>them up within the month. There is a plethora of

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<v Speaker 1>services that you can use from going to the gym

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<v Speaker 1>to exercise classes and lately even massage packages or facials.

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<v Speaker 1>I've seen haircuts on that app as well. Right? Ok.

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<v Speaker 1>That one, aside when it came to your massage package,

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<v Speaker 1>were you pressured in any way to buy it? Not

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<v Speaker 1>gonna lie. The

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<v Speaker 1>town was attractive, I think with anything that you buy,

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<v Speaker 1>there are several things that you should necessarily think about

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<v Speaker 1>before you do it. So that includes firstly how frequently

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<v Speaker 1>you can envision yourself going for the service, right? That's

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<v Speaker 1>one and the other one that sometimes in the heat

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<v Speaker 1>of the moment we forget is how convenient the location

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<v Speaker 1>actually is. Yeah, that's a huge one. So another incident

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<v Speaker 1>recently I was tempted to buy a package for was

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<v Speaker 1>actually for a Pilates Reformer class. So, if you have

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<v Speaker 1>ever done Pilates Reformer classes,

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<v Speaker 1>do you know how expensive they are? They are very expensive.

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<v Speaker 1>The industry standard is about 40 to $50 without signing

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<v Speaker 1>any package. And even if you sign a package, if

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<v Speaker 1>it's not a special discount, the cheapest I've ever seen

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<v Speaker 1>maybe 30 so recently I've chanced upon a social media

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<v Speaker 1>ad that actually said that, oh, you could get 15

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<v Speaker 1>classes for $299. That's not too bad. Yeah, that drops

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<v Speaker 1>each class to $20 which is unheard of in Pilates. Yeah,

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<v Speaker 1>exactly. If you are in the practice, you know, and

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<v Speaker 1>so it's very tempting. But then in the terms and

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<v Speaker 1>conditions are firstly, you have to finish it within the month,

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<v Speaker 1>15 classes in a month. Ok. Strictly speaking, still possible

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<v Speaker 1>you even get a day's rest in between. So you

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<v Speaker 1>can like do two days and one day. Very optimistic. Yeah.

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<v Speaker 1>But then the other thing was the location. So the

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<v Speaker 1>location of this particular studio was not near any M

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<v Speaker 1>RT station or even a bus stop. So it would

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<v Speaker 1>take

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<v Speaker 1>extra effort to go all the way there. So even

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<v Speaker 1>if I wanted to, it didn't seem to make a

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<v Speaker 1>lot of sense. The likelihood that I was not going

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<v Speaker 1>to finish my package would be very, very high. You

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<v Speaker 1>are a very practical woman so safe to say you

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<v Speaker 1>did not sign up for this reform package, even though

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<v Speaker 1>it was a very, very good deal. If you think

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<v Speaker 1>about it mathematically, it makes so much sense. $20. It does,

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<v Speaker 1>it does. Even if you were super disciplined, you're like, ok,

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<v Speaker 1>I'm super charged to lose weight to get into exercise.

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<v Speaker 1>This is going to be my kickstart.

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<v Speaker 1>It's just, there were so many other elements that discouraged

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<v Speaker 1>you from signing up in the end. It was more

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<v Speaker 1>of being practical that it would result in myself not

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<v Speaker 1>being able to go for the classes. And I think

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<v Speaker 1>that would be a thing that you should really think

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<v Speaker 1>about when you are signing up for a package, your

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<v Speaker 1>commitment level. Yeah. So we are talking about this or that.

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<v Speaker 1>Do we sign up for single or should we sign

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<v Speaker 1>up for a package? Because it makes more sense. So

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<v Speaker 1>strictly speaking, I advocate for paper use. Ok, especially when

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<v Speaker 1>you first start. Yeah, so there are several reasons behind

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<v Speaker 1>this. So that lovely scenario that you painted at the

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<v Speaker 1>start that many people are quite familiar with the scenario changes.

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<v Speaker 1>Once you sign a package sometimes, yeah, sometimes even the

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<v Speaker 1>service changes you sign up. That's what I mean. That's

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<v Speaker 1>what I'm getting into. There have been stories where, ok,

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<v Speaker 1>you get this wonderful experience when you first go and

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<v Speaker 1>the second time you go, sure they still give you

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<v Speaker 1>the facial but somehow it's not as soothing, not as

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<v Speaker 1>comfortable anymore. Even the bed is, the room is not

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<v Speaker 1>what I paid for.

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<v Speaker 1>Yeah. So that would be one thing to consider. And

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<v Speaker 1>that's something that you will only find out if you

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<v Speaker 1>actually visit the place a bit more. I think the

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<v Speaker 1>second thing also that you will only find out more

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<v Speaker 1>after experiencing it more would be how easy it is

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<v Speaker 1>to book the place as well. So, I've had friends

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<v Speaker 1>who have had packages and every single time they call it, oh,

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<v Speaker 1>I'm full, I'm full and it's impossible to finish using

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<v Speaker 1>the packages

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<v Speaker 1>because of this as well, right? Which is something that

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<v Speaker 1>you won't know if you sign up for a package upfront, right?

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<v Speaker 1>I did notice that as well when I did have

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<v Speaker 1>a package, but I didn't put the two and two together.

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<v Speaker 1>So beauty establishments usually cite cost as the main reason

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<v Speaker 1>for pushing packages to us as customers, right? They claim

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<v Speaker 1>it's much cheaper per session compared to a

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<v Speaker 1>per visit. Is that always the case? How does the

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<v Speaker 1>math add up here? The math is not wrong. Ok,

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<v Speaker 1>definitely it's not wrong, but that's the problem. It's not

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<v Speaker 1>just about the math a lot of the time. So

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<v Speaker 1>the three things that I mentioned just now. So firstly, location,

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<v Speaker 1>how often you are exactly going to use it. And

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<v Speaker 1>the third one being that whether the service hold up

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<v Speaker 1>over time

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<v Speaker 1>and these I think are just as important if not

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<v Speaker 1>more important than the cost alone. It's a bit of

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<v Speaker 1>a paradox though, not knowing, especially the quality bit that

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<v Speaker 1>you mentioned, right? The quality of the treatment you won't

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<v Speaker 1>know until you sign up. You can always go back

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<v Speaker 1>for a 2nd, 3rd visit and pay per use. So

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<v Speaker 1>I don't think that any salon is going to tell

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<v Speaker 1>you that. Oh, we are not going to entertain you

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<v Speaker 1>if you don't sign up a package. That's true. That's true.

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<v Speaker 1>And you, and you pay more per visit if you

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<v Speaker 1>don't sign up a package.

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<v Speaker 1>So there's no reason for it. Firstly, you are more

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<v Speaker 1>realistic about how often you can go back. And also

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<v Speaker 1>you get a better idea of the type of therapists

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<v Speaker 1>that they have there. So, not all salons. Can you

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<v Speaker 1>always get the same therapist or spas? Can you get

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<v Speaker 1>the same therapist as well? And you might want to

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<v Speaker 1>feel your way around and see if the different people

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<v Speaker 1>that you can alternate to make your package usable within

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<v Speaker 1>whatever time period that you have to finish it by. Yeah,

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<v Speaker 1>that's true. That's true.

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<v Speaker 2>Hey, everyone. My name is Steven Xia and I'm host

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<v Speaker 2>of C N A S weekly news podcast. Heart of

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<v Speaker 2>the matter. Now, each week my job is to ask

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<v Speaker 2>questions you have like, why is the C O E

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<v Speaker 2>so high? Why aren't singles dating or what is going

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<v Speaker 2>on with the red hot

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<v Speaker 2>market in Singapore? If you want the views behind the news,

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<v Speaker 1>Ok. So a problem with buying these packages is that

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<v Speaker 1>the amount is not usually small. I mean, we're talking

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<v Speaker 1>about four figures running in the four figures upwards. I

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<v Speaker 1>remember paying thousands for an IP L package. That was

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<v Speaker 1>very painful. Did you finish using it? I did thankfully,

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<v Speaker 1>I did, but it took a painful two years to finish.

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<v Speaker 1>I finished it. I finished it. Ok. So aside from

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<v Speaker 1>struggling to use up the services, like you said it,

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<v Speaker 1>one of the key things to remember when you're signing

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<v Speaker 1>up for packages, right? There's also the danger of the

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<v Speaker 1>establishment closing down. Now, we've seen so many reports of

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<v Speaker 1>spas and beauty parlors shutting down leaving these customers in

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<v Speaker 1>the lurch. The Consumers Association of Singapore case reported that

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<v Speaker 1>consumers lost $285,000 last year alone in

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<v Speaker 1>repayments due to business closure. So do you think then

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<v Speaker 1>that the package model needs to change? So I'm not

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<v Speaker 1>too sure whether needing to change will be a thing.

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<v Speaker 1>So actually has this thing called case trust Mark. If

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<v Speaker 1>you sign up with a package with a salon or

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<v Speaker 1>spa that actually has a case trust mark, they are

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<v Speaker 1>obligated to buy insurance for you for it. What that

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<v Speaker 1>means is that if that establishment

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<v Speaker 1>shut down, the insurance will actually make payouts to you.

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<v Speaker 1>So your advice is if you do decide to sign

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<v Speaker 1>up for a package at a beauty parlor or a spa,

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<v Speaker 1>look for the case trust mark, that's one way to

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<v Speaker 1>safeguard your money. And interestingly enough from 2017 to 2022

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<v Speaker 1>there's actually 100 and 69,000 worth of insurance payouts that

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<v Speaker 1>have been unclaimed by people because I don't think a

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<v Speaker 1>lot of people in Singapore know about this. Wow,

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<v Speaker 1>unclaimed 100 and $69,000. It's a lot of money. Yeah.

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<v Speaker 1>So I think it's one of the efforts that case

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<v Speaker 1>has made within the industry to give it a better reputation,

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<v Speaker 1>especially in the aftermath of lots of salons closing down

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<v Speaker 1>and people being left in the lurch. So in order

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<v Speaker 1>to be case trust accredited, you do have to provide

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<v Speaker 1>this service. So one thing that you can do is

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<v Speaker 1>to look up for the case trust accreditation.

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<v Speaker 1>So you are more assured of where your money is

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<v Speaker 1>going or rather that your money is coming back. Should

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<v Speaker 1>the salon or the spa shut down? Ok. Let it

0:11:23.099 --> 0:11:26.460
<v Speaker 1>be known. You are hearing it here on money talks. Ok.

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<v Speaker 1>Look for the case Trust accreditation and that's how you're

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<v Speaker 1>going to safeguard or ensure that the money you've lost

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<v Speaker 1>to a spa closure comes back to you.

0:11:38.090 --> 0:11:41.979
<v Speaker 1>Ok. So when it comes to stuff like the gym

0:11:42.140 --> 0:11:46.099
<v Speaker 1>or a yoga studio, it does make sense to buy packages, right?

0:11:46.109 --> 0:11:49.039
<v Speaker 1>Because so in my case, I've just recently signed up

0:11:49.049 --> 0:11:52.190
<v Speaker 1>for a Pilates package, I've also signed up for a

0:11:52.200 --> 0:11:55.988
<v Speaker 1>yoga package and I like what some of these studios

0:11:56.000 --> 0:11:58.809
<v Speaker 1>have done so far. There's a lot of flexibility. So

0:11:58.820 --> 0:12:04.450
<v Speaker 1>they offer different categories, different tiers of pricing per class

0:12:04.460 --> 0:12:07.700
<v Speaker 1>because it helps you decide what your commitment level is

0:12:07.710 --> 0:12:07.880
<v Speaker 1>going

0:12:07.974 --> 0:12:09.265
<v Speaker 1>to be, which is one of the things that we

0:12:09.275 --> 0:12:12.483
<v Speaker 1>talked about. So, is it a question then of identifying

0:12:12.684 --> 0:12:17.354
<v Speaker 1>your lifestyle habits and then deciding the best payment method? Yeah.

0:12:17.364 --> 0:12:19.564
<v Speaker 1>So it's a mixture of a couple of things if

0:12:19.575 --> 0:12:21.223
<v Speaker 1>this is the first time you are signing a package

0:12:21.234 --> 0:12:23.734
<v Speaker 1>and there are options to actually go smaller. I would

0:12:23.744 --> 0:12:27.265
<v Speaker 1>recommend doing that first. No one starts off with bad intentions,

0:12:27.275 --> 0:12:29.375
<v Speaker 1>especially at the start of the year when it comes

0:12:29.385 --> 0:12:32.395
<v Speaker 1>to fitness stats have shown that in January, the gyms

0:12:32.405 --> 0:12:35.664
<v Speaker 1>are full always and they are always full on Mondays too. Yeah,

0:12:35.674 --> 0:12:37.664
<v Speaker 1>but by February it starts emptying out

0:12:39.020 --> 0:12:40.789
<v Speaker 1>but don't tell everyone secret.

0:12:42.130 --> 0:12:44.539
<v Speaker 1>But I mean, that is the reality. So while wanting

0:12:44.549 --> 0:12:47.130
<v Speaker 1>to commit to something is great, I think being realistic

0:12:47.140 --> 0:12:51.059
<v Speaker 1>or testing out in smaller batches would be to your advantage.

0:12:51.280 --> 0:12:53.449
<v Speaker 1>So I would say sign up for a smaller package.

0:12:53.460 --> 0:12:56.968
<v Speaker 1>First and if you really enjoy, see yourself enjoying the groove,

0:12:57.030 --> 0:13:00.099
<v Speaker 1>enjoying the facilities, then you commit to a bigger package.

0:13:00.219 --> 0:13:03.549
<v Speaker 1>Yeah, I think that's fantastic advice and that's exactly what

0:13:03.559 --> 0:13:05.640
<v Speaker 1>I did with my yoga package recently. I went for

0:13:05.650 --> 0:13:08.869
<v Speaker 1>a five class pack because I'm new to the studio.

0:13:08.880 --> 0:13:10.809
<v Speaker 1>I don't know if I like the studio. I don't

0:13:10.820 --> 0:13:15.130
<v Speaker 1>know if I like the location, the teachers, the practitioners

0:13:15.140 --> 0:13:17.909
<v Speaker 1>and the facilities and whatnot. So that's really great advice.

0:13:18.619 --> 0:13:21.729
<v Speaker 1>So we're seeing some companies whose business model is pay

0:13:21.739 --> 0:13:24.479
<v Speaker 1>per visit. The other way is also you can book

0:13:24.489 --> 0:13:27.409
<v Speaker 1>a home therapist and pay per use. So do you

0:13:27.419 --> 0:13:31.210
<v Speaker 1>see this as a trend that's happening? It definitely is

0:13:31.219 --> 0:13:34.450
<v Speaker 1>a pin point for some consumers to have to commit

0:13:34.460 --> 0:13:37.929
<v Speaker 1>to a package. So this becomes attractive. It's a market gap.

0:13:37.940 --> 0:13:40.679
<v Speaker 1>So these businesses in my opinion have been really smart

0:13:40.820 --> 0:13:42.010
<v Speaker 1>to be able to find,

0:13:42.111 --> 0:13:46.160
<v Speaker 1>find something to cater to this particular market segment and

0:13:46.280 --> 0:13:49.031
<v Speaker 1>off it. Yeah, that it's a smart move on their part.

0:13:49.131 --> 0:13:52.030
<v Speaker 1>After that, if the customer decides to sign on for

0:13:52.041 --> 0:13:56.030
<v Speaker 1>a package, then it's an organic decision that ok, I

0:13:56.041 --> 0:13:58.231
<v Speaker 1>like the service. I like the company that's doing this.

0:13:58.242 --> 0:14:00.971
<v Speaker 1>They've not pushed me, why not support them and I'll

0:14:00.981 --> 0:14:04.030
<v Speaker 1>continue to use their services. It builds customer loyalty in

0:14:04.041 --> 0:14:05.502
<v Speaker 1>a very organic way, doesn't it?

0:14:05.604 --> 0:14:08.033
<v Speaker 1>Yes, especially if it's very convenient for them as well. Yeah,

0:14:08.044 --> 0:14:10.174
<v Speaker 1>I wouldn't mind a home therapist, maybe I should try

0:14:10.184 --> 0:14:14.223
<v Speaker 1>that myself. One last question for you. Any advice on

0:14:14.234 --> 0:14:17.833
<v Speaker 1>how to approach budgeting and keeping spending in check when

0:14:17.843 --> 0:14:21.244
<v Speaker 1>you're considering these packages? That's a great question. So I

0:14:21.254 --> 0:14:23.033
<v Speaker 1>think the first thing that you need to do is

0:14:23.044 --> 0:14:25.393
<v Speaker 1>to really ensure that space in your budget for it.

0:14:25.544 --> 0:14:28.124
<v Speaker 1>Your basic needs need to be met first. I don't

0:14:28.133 --> 0:14:28.994
<v Speaker 1>think it makes sense

0:14:29.096 --> 0:14:32.185
<v Speaker 1>going into debt just because you need to look good. Yeah,

0:14:32.195 --> 0:14:35.736
<v Speaker 1>the whole treat yourself thing has its limits. Yeah, it

0:14:35.745 --> 0:14:38.226
<v Speaker 1>should definitely not result in you going to debt or

0:14:38.236 --> 0:14:41.505
<v Speaker 1>even compromising your financial future. So I think the most

0:14:41.515 --> 0:14:44.255
<v Speaker 1>important thing first is to know what you're working your

0:14:44.265 --> 0:14:48.385
<v Speaker 1>goals towards and then planning accordingly. And for most Singaporeans,

0:14:48.395 --> 0:14:51.306
<v Speaker 1>I would say we will have enough to then comfortably

0:14:51.315 --> 0:14:52.526
<v Speaker 1>have that extra.

0:14:52.880 --> 0:14:55.770
<v Speaker 1>Then it becomes about prioritizing how you're going to spend

0:14:55.780 --> 0:14:58.979
<v Speaker 1>the extra for some people that might be gym memberships

0:14:58.989 --> 0:15:01.400
<v Speaker 1>for some people that might be beauty treatments. I think

0:15:01.409 --> 0:15:03.510
<v Speaker 1>there's no right or wrong answer. As long as you're

0:15:03.520 --> 0:15:07.030
<v Speaker 1>not compromising your financial future, I think that's good

0:15:07.330 --> 0:15:10.609
<v Speaker 1>and then coming back to the packages because this is

0:15:10.619 --> 0:15:13.099
<v Speaker 1>this or that after all, I would say that it's

0:15:13.109 --> 0:15:16.200
<v Speaker 1>better to pay a bit more each time now than

0:15:16.210 --> 0:15:19.039
<v Speaker 1>to sign away a huge amount and end up not

0:15:19.049 --> 0:15:21.359
<v Speaker 1>using it. The reality is that a lot of people

0:15:21.369 --> 0:15:23.510
<v Speaker 1>do sign up for packages and end up not using it.

0:15:23.520 --> 0:15:28.479
<v Speaker 1>Finder did say that Americans spend $397 million on unused

0:15:28.489 --> 0:15:29.159
<v Speaker 1>gym members.

0:15:29.729 --> 0:15:32.309
<v Speaker 1>Oh, wow. So that's the money that's wasted. Yeah. So

0:15:32.320 --> 0:15:35.619
<v Speaker 1>that translates to about 67% of full memberships that people

0:15:35.630 --> 0:15:39.309
<v Speaker 1>sign and never utilize at all. Yeah, I do think

0:15:39.320 --> 0:15:41.200
<v Speaker 1>that we are a bit better in this part of

0:15:41.210 --> 0:15:43.669
<v Speaker 1>the world because our parents taught us well to not

0:15:43.679 --> 0:15:46.880
<v Speaker 1>waste money. Fingers crossed. Yeah, but the reality is that

0:15:46.890 --> 0:15:49.789
<v Speaker 1>there are quite a number of people who have packages

0:15:49.799 --> 0:15:51.130
<v Speaker 1>that they don't complete.

0:15:51.619 --> 0:15:54.820
<v Speaker 1>So rather than putting yourself in such a situation, do

0:15:54.830 --> 0:15:57.320
<v Speaker 1>look at the location of the place, how realistically you're

0:15:57.330 --> 0:15:59.830
<v Speaker 1>going to use it and whether the service ends up

0:15:59.840 --> 0:16:01.150
<v Speaker 1>being what you like it to be,

0:16:01.440 --> 0:16:03.979
<v Speaker 1>it's more important to pay per use until you can

0:16:03.989 --> 0:16:06.609
<v Speaker 1>figure those things out and then sign up for the packages.

0:16:06.619 --> 0:16:10.390
<v Speaker 1>But gradually start with something small, know that you can commit.

0:16:10.400 --> 0:16:12.770
<v Speaker 1>And if you really like it, then sign on longer,

0:16:12.780 --> 0:16:16.609
<v Speaker 1>that is sage advice and certainly something that I would

0:16:16.619 --> 0:16:20.450
<v Speaker 1>personally subscribe to. So that promotional price on a beauty

0:16:20.460 --> 0:16:24.400
<v Speaker 1>package may seem alluring at first. But do consider if

0:16:24.409 --> 0:16:24.710
<v Speaker 1>you would

0:16:24.789 --> 0:16:28.419
<v Speaker 1>actually use all the services or if the upfront payment

0:16:28.429 --> 0:16:32.380
<v Speaker 1>is something you are comfortable with. I will gladly pay

0:16:32.390 --> 0:16:35.859
<v Speaker 1>a few $100 for treatment at a place that I

0:16:35.869 --> 0:16:39.580
<v Speaker 1>completely trust or have gone to for many, many years.

0:16:39.590 --> 0:16:43.080
<v Speaker 1>But I'm also mindful of the basics of financial common sense.

0:16:43.090 --> 0:16:48.059
<v Speaker 1>Don't over commit. Don't overstretch where you cannot reach. Thanks

0:16:48.140 --> 0:16:51.309
<v Speaker 1>Ken for helping us weigh the options on this or that.

0:16:51.419 --> 0:16:54.150
<v Speaker 1>And thanks to you, our listener, if you've enjoyed this

0:16:54.159 --> 0:16:57.260
<v Speaker 1>episode of Money Talks, there is more content for you

0:16:57.270 --> 0:17:00.950
<v Speaker 1>to enjoy. Always simply follow us on Apple podcasts or

0:17:00.960 --> 0:17:04.420
<v Speaker 1>Spotify and give us five stars or leave a review.

0:17:04.589 --> 0:17:07.920
<v Speaker 1>The team behind Money Talks is Joanne Chan, Jacqueline Chan

0:17:07.930 --> 0:17:11.069
<v Speaker 1>Christina Roberts and I'm Andrea. He.