WEBVTT - The Wellness Hour - Hana Dolly 0:00:05.030 --> 0:00:07.860 Welcome to the Wellness hour here on CNA 938. You're 0:00:07.860 --> 0:00:12.539 with me, Cheryl Goh. Now today's chat focuses on outer 0:00:12.539 --> 0:00:16.340 beauty because as the saying goes, if you look good, well, 0:00:16.379 --> 0:00:19.379 you feel good and for many women, makeup is a 0:00:19.379 --> 0:00:20.059 powerful 0:00:20.159 --> 0:00:23.349 tool to help us give us that confidence boost and 0:00:23.350 --> 0:00:27.620 in recent years, the trend of eyelash extensions, especially done 0:00:27.620 --> 0:00:31.260 in a salon, has helped many women to brighten their 0:00:31.260 --> 0:00:35.089 eyes and being semi-permanent also means saving a lot of time. 0:00:35.509 --> 0:00:38.229 getting ready in the morning, um, I would know I've 0:00:38.229 --> 0:00:41.470 fallen down the rabbit hole and my eyes do feel 0:00:41.470 --> 0:00:45.630 naked without eyelash extensions or when I'm in between my 0:00:45.630 --> 0:00:47.790 lash appointments, I feel like I have to put extra 0:00:47.790 --> 0:00:50.709 effort to do my eye makeup, so the whole gamut, right, shadow, eyeliner, 0:00:50.790 --> 0:00:54.509 mascara if I don't have my extensions. Uh, well, the 0:00:54.509 --> 0:00:57.270 thing is one company here in Singapore is looking to 0:00:57.270 --> 0:01:02.290 help women like me wean off our addiction to eyelash extensions. 0:01:02.430 --> 0:01:03.790 Hannah Dolly is a Singapore. 0:01:03.886 --> 0:01:07.955 Based lifestyle beauty brand with a focus on intentional beauty. 0:01:07.996 --> 0:01:11.625 I love that. They aim to craft positive functional solutions 0:01:11.875 --> 0:01:15.036 to empower the modern woman by taking back control of 0:01:15.036 --> 0:01:19.115 one's beauty style and inner well-being. So let's welcome to 0:01:19.115 --> 0:01:22.875 the studio Shermaine Tan, who is founder of Hannah Dolly Shermaine. 0:01:22.916 --> 0:01:24.685 It's really nice to have you in the studio. Hi, 0:01:25.026 --> 0:01:26.875 I'm so excited that you invited 0:01:26.875 --> 0:01:29.795 me here. Yeah, and you look beautiful with your uh 0:01:29.795 --> 0:01:32.066 your Hannah Dolly extensions on as well. 0:01:32.842 --> 0:01:34.671 Tell us, you know, I mean, I think you and I, 0:01:34.681 --> 0:01:36.560 we know, but for our listeners who may not be familiar, 0:01:36.601 --> 0:01:39.751 maybe our male listeners or so, I like extensions. Why, 0:01:39.762 --> 0:01:43.122 why are they such a must have beauty tool for 0:01:43.122 --> 0:01:44.402 many women nowadays? 0:01:44.482 --> 0:01:47.402 I think the first thing that you see people when 0:01:47.402 --> 0:01:49.921 you meet them for the first time is actually how 0:01:49.921 --> 0:01:53.882 your eyes speak to them. So having eyelashes makes a 0:01:53.882 --> 0:01:56.241 whole lot of difference because you know when you look 0:01:56.241 --> 0:02:00.152 at somebody and then their eyes sparkle, you are like, oh, 0:02:00.202 --> 0:02:00.921 this person is like. 0:02:01.017 --> 0:02:01.678 Really friendly. 0:02:02.917 --> 0:02:03.017 It's 0:02:03.017 --> 0:02:04.027 a bit of a kinder look 0:02:04.027 --> 0:02:08.098 and then it's really the first impression counts and eyelashes 0:02:08.098 --> 0:02:12.077 can bring the whole look together of course eyebrows as well, 0:02:12.207 --> 0:02:13.968 but eyelashes I really don't want to make 0:02:13.968 --> 0:02:17.556 you pop, right? And the thing with Asian eyelashes, most 0:02:17.556 --> 0:02:20.407 of our eyelashes are very thin and not as voluminous, 0:02:20.488 --> 0:02:23.617 so we need some extra help to make it nicer, 0:02:23.688 --> 0:02:23.927 isn't 0:02:23.927 --> 0:02:27.878 it? Yes, that's why we are here to help people 0:02:27.877 --> 0:02:29.447 simplify the idea of putting. 0:02:29.774 --> 0:02:33.573 eyelashes and also because I've always been doing salon extensions 0:02:33.574 --> 0:02:37.923 in the past. So I kind of also experienced all the, 0:02:37.973 --> 0:02:40.973 you know, like downsides to it. So that is why 0:02:40.973 --> 0:02:42.244 Hannah Dolly was born. 0:02:42.752 --> 0:02:45.202 Yeah, so I love um the meaning of your name, 0:02:45.214 --> 0:02:49.133 Hannah Dolly. Hannah means one in Korean, right? So uh 0:02:49.133 --> 0:02:52.354 I see from your website that's a reminder to your 0:02:52.354 --> 0:02:55.563 reminder to women to put themselves first. I really love that, 0:02:55.654 --> 0:02:57.453 but tell us a bit more about how you came 0:02:57.453 --> 0:02:58.054 to start. 0:02:58.440 --> 0:02:59.199 Uh, the business of 0:02:59.199 --> 0:02:59.899 Hanna Dolly. 0:03:00.279 --> 0:03:02.970 OK, so I think having to put yourself first is very, 0:03:02.990 --> 0:03:05.279 very important. That's one thing that you highlighted. I have 0:03:05.279 --> 0:03:08.589 not reflected on this for quite some time, but also 0:03:08.589 --> 0:03:11.520 when we are actually always going for salon appointments for 0:03:11.520 --> 0:03:15.049 the eyelashes, right? So most of the time you feel like, oh, I, 0:03:15.160 --> 0:03:17.399 I don't have time to go down for this appointment 0:03:17.399 --> 0:03:19.149 and then they try to slot you into another slot 0:03:19.149 --> 0:03:21.839 and then it's a little bit upsetting because you want 0:03:21.839 --> 0:03:22.279 to get it done. 0:03:22.423 --> 0:03:24.973 By a certain thing, but you can't. So then you 0:03:24.973 --> 0:03:28.373 lose all control of when you can, you know, look 0:03:28.373 --> 0:03:29.492 your best and very 0:03:29.492 --> 0:03:31.712 often it's a two hour commitment, right? 0:03:31.813 --> 0:03:33.852 So then it's very disappointing because if I really need 0:03:33.852 --> 0:03:35.733 it by this date, but then there's no more slots, 0:03:35.813 --> 0:03:38.932 then who can I look for? So that was why 0:03:38.932 --> 0:03:41.453 the whole idea of, you know, doing it yourself is 0:03:41.453 --> 0:03:43.873 born and this is how Hannah Dolly came into the picture. 0:03:44.492 --> 0:03:46.453 So it's a very practical reason that uh. 0:03:46.555 --> 0:03:48.505 Yeah that led to the birth of Anna Dolly. 0:03:48.746 --> 0:03:50.666 And on top of that, it was also because I 0:03:50.666 --> 0:03:53.906 was experiencing a lot of lash breakage and weak lashes. 0:03:54.186 --> 0:03:57.985 So when I removed the extensions and I want to 0:03:57.985 --> 0:04:00.985 feel myself again, it's always very depressing when I put 0:04:00.985 --> 0:04:03.026 the eyelash curler onto my eyes and then I go 0:04:03.026 --> 0:04:03.666 and then nothing. 0:04:07.746 --> 0:04:08.546 I'm sure you know how that feels, it's like, oh dear, 0:04:08.666 --> 0:04:10.455 my own lashes are so sad. 0:04:11.869 --> 0:04:15.110 OK, um, so we obviously know that you can get 0:04:15.110 --> 0:04:17.549 it done professionally in a salon where it requires you 0:04:17.549 --> 0:04:19.279 to lie down for about 1 hour or 1 hour 0:04:19.279 --> 0:04:20.988 and a half and then they will put the lashes 0:04:20.988 --> 0:04:23.989 on lash by lash. But for Hannah Dolly, tell us 0:04:23.988 --> 0:04:28.899 how your DIY do it-yourself lash extensions work because you, 0:04:28.988 --> 0:04:32.029 you have this 7 minute lash routine that you've kind 0:04:32.029 --> 0:04:34.059 of put together to help women, right? Tell us more. 0:04:34.269 --> 0:04:36.070 Yes, so we begin with the end in mind. So 0:04:36.070 --> 0:04:38.510 usually when you're going into the salon, you tell, we 0:04:38.510 --> 0:04:40.070 also try to begin with the end in mind, we 0:04:40.070 --> 0:04:40.640 tell this uh 0:04:40.687 --> 0:04:43.157 The artist that, oh, we want this look, but then 0:04:43.157 --> 0:04:44.678 you keep your eyes closed for the next 2 hours 0:04:44.678 --> 0:04:45.597 and you open your eyes and 0:04:45.597 --> 0:04:47.678 like it might not be what you envisioned, right? 0:04:47.838 --> 0:04:50.928 Yes, but with Hannah Dolly, you choose your look and 0:04:50.928 --> 0:04:54.947 then you are actually keeping your eyes open intentionally putting 0:04:54.947 --> 0:04:57.717 it on, so you know how you can look like 0:04:57.717 --> 0:05:00.877 and you can make adjustments along the way. So you 0:05:00.877 --> 0:05:04.717 actually apply cluster by cluster and why clusters because it's 0:05:04.717 --> 0:05:08.618 much more easier than the entire strip. So in the past, 0:05:08.757 --> 0:05:10.197 we always use the traditional food. 0:05:10.365 --> 0:05:14.006 strip lashes lashes. So those are might be a little 0:05:14.005 --> 0:05:16.405 bit harder to navigate because it might, you know, poke 0:05:16.406 --> 0:05:19.675 out from one side or the other. Whereas clusters actually 0:05:19.675 --> 0:05:21.885 like maneuver around the eyes a little bit. 0:05:21.966 --> 0:05:22.505 It follows 0:05:22.505 --> 0:05:25.605 the shape of each individual eye which is different from 0:05:25.605 --> 0:05:26.335 woman to woman. 0:05:26.665 --> 0:05:29.605 Correct. And then the clusters that we give are actually 0:05:29.605 --> 0:05:32.906 more than the, I mean more more clusters so you 0:05:32.906 --> 0:05:35.605 don't have to use everything. You can actually choose to 0:05:35.605 --> 0:05:37.966 use two or three pieces, which is most of the 0:05:37.966 --> 0:05:39.794 time what our customers are using. 0:05:40.174 --> 0:05:42.174 Because of our eye type and eye shape, so we 0:05:42.174 --> 0:05:44.343 don't want it to droop down. We use two or 0:05:44.343 --> 0:05:47.454 three pieces, we're able to make it more uplifted in 0:05:47.454 --> 0:05:48.092 terms of the 0:05:48.093 --> 0:05:48.493 application 0:05:48.493 --> 0:05:52.894 and um Hannah Dolly's eyelash extensions are different from the 0:05:52.894 --> 0:05:55.493 falsies that we tend to put on the strip ones 0:05:55.493 --> 0:05:58.954 that you say because yours last can last beyond a day, right? Yeah, 0:05:59.894 --> 0:06:01.014 how does that work? 0:06:01.294 --> 0:06:04.514 So basically instead of traditional falsies where you just put 0:06:04.514 --> 0:06:06.683 on for a DNA you take it off, yeah, yeah. 0:06:06.694 --> 0:06:09.533 Hannah Dolly's lashes can also last you through. 0:06:09.630 --> 0:06:12.902 A week. Wow. Usually we we say that sometimes when 0:06:12.902 --> 0:06:14.782 you go to colder countries it can last you 2 0:06:14.782 --> 0:06:19.861 weeks because that's what I do. Yes, yeah, but we 0:06:19.861 --> 0:06:23.141 encourage you to actually remove them after a week because 0:06:23.141 --> 0:06:25.782 it is to respect the lash growth cycle so that 0:06:25.782 --> 0:06:29.742 you can let your lash rests, recover and also make 0:06:29.742 --> 0:06:32.421 sure there's no strain on your lashes. And the best 0:06:32.421 --> 0:06:36.302 part is that we want to advocate this damage-free lashes 0:06:36.302 --> 0:06:39.131 so that you can not only enjoy good like, nice. 0:06:39.470 --> 0:06:43.429 lashes but also help to nurture your own natural lashes. 0:06:43.570 --> 0:06:44.269 Yeah. So 0:06:44.269 --> 0:06:47.350 I, I remember part of your, your process is there's 0:06:47.350 --> 0:06:51.019 a lash serum that you encourage your users to put 0:06:51.019 --> 0:06:54.308 on that also protects the natural lash, is that 0:06:54.309 --> 0:06:57.429 right? It's to complement the lash growth cycle. So on top, 0:06:57.549 --> 0:06:59.549 you know, the lash growth cycle there's like about 30 0:06:59.549 --> 0:07:01.750 days or so but they will share. So at the 0:07:01.750 --> 0:07:03.820 same time while putting on your lash, you don't want 0:07:03.820 --> 0:07:06.910 to miss um putting on the serum. So that's why 0:07:06.910 --> 0:07:08.820 we make sure that the serum is compatible. 0:07:09.238 --> 0:07:10.997 With using the bond and C as well. 0:07:11.078 --> 0:07:14.398 OK, um, so my other colleague, uh, Andrea from the 0:07:14.398 --> 0:07:16.638 morning show, she's also tried your lashes because I've talked 0:07:16.638 --> 0:07:19.678 about it, but she had the issue she had was 0:07:19.678 --> 0:07:22.078 that because she also put on other eye makeup like 0:07:22.558 --> 0:07:24.738 eye shadow and all that. So when she tried to 0:07:24.798 --> 0:07:26.798 clean it off at the end of the day, she 0:07:26.798 --> 0:07:29.197 found that the lashes also came off. So how do 0:07:29.197 --> 0:07:31.358 we navigate, you know, a situation where we need to 0:07:31.358 --> 0:07:33.398 clean off the other eye makeup, but we still want 0:07:33.398 --> 0:07:34.888 the lashes to stay on. OK, 0:07:34.988 --> 0:07:35.958 so like you can see from 0:07:35.958 --> 0:07:38.058 you've got eye shadow on as well now, right? 0:07:38.067 --> 0:07:38.247 Yeah. 0:07:38.726 --> 0:07:42.006 right for the crease part, um, you just apply an 0:07:42.006 --> 0:07:45.006 eye shadow above the crease area that would help because 0:07:45.006 --> 0:07:47.756 when you open the eyes, right, for most Asian eyes, um, 0:07:47.925 --> 0:07:50.325 you don't really need to apply the insights unless you 0:07:50.325 --> 0:07:53.165 are a professional and you want like super nice makeup 0:07:53.165 --> 0:07:55.605 and you look down. Yeah. If not, there are some 0:07:55.605 --> 0:07:58.446 modifications you can make which is doing teal and eyeliner, 0:07:58.526 --> 0:08:00.966 which means you don't line your eyes, just a little 0:08:00.966 --> 0:08:04.364 flick at the end or above the crease eye shadow 0:08:04.365 --> 0:08:07.286 that would help because any eyes that come into contact 0:08:07.286 --> 0:08:08.126 with the bond will. 0:08:08.223 --> 0:08:11.373 Definitely dissolve it because we want it to be a 0:08:11.373 --> 0:08:14.373 simple solution where you can do at home. That is 0:08:14.373 --> 0:08:18.093 why oils are actually the culprit to making the lash 0:08:18.093 --> 0:08:19.373 extensions 0:08:19.373 --> 0:08:21.373 not yeah and how and the way the best way 0:08:21.373 --> 0:08:23.653 to clean it would I guess be water-based cleaners as 0:08:23.653 --> 0:08:27.334 opposed to oil cleaners, right? Yeah. OK, tell us about 0:08:27.334 --> 0:08:31.933 the how your extensions differ from the salon ones besides 0:08:31.933 --> 0:08:35.254 the fact that it's a cluster lash compared to salons 0:08:35.254 --> 0:08:37.773 where they do it individually. How how is it different? 0:08:38.239 --> 0:08:41.088 Um, how else it's different. I feel like you get 0:08:41.088 --> 0:08:43.658 to have more control over the kind of look that 0:08:43.658 --> 0:08:44.138 you want. 0:08:44.469 --> 0:08:47.429 That's, that's the most important part for me because I 0:08:47.429 --> 0:08:50.099 want to to change up my styles anytime I want 0:08:50.099 --> 0:08:52.239 to and I don't want to be bounded by like 0:08:52.239 --> 0:08:55.669 the the the salon appointment timings. And another thing is 0:08:55.669 --> 0:08:58.299 of course cost lah. It can be quite costly to 0:08:58.299 --> 0:09:02.869 buy like packages at salons. So for Hannah Dolly, each lash, 0:09:03.030 --> 0:09:05.468 let's say for the put it on yourself one, the 0:09:05.570 --> 0:09:10.608 Agile series, it's only about 2390. So that's really affordable, yeah, 0:09:10.710 --> 0:09:12.280 for most people, so you can actually. 0:09:12.650 --> 0:09:15.530 change up your lash style and they are also reusable. 0:09:15.570 --> 0:09:19.159 You can wash and rewear them for 10 to 15 times. 0:09:19.409 --> 0:09:22.690 So that is a lot of bang for $23 a 0:09:22.690 --> 0:09:25.049 lot of bang for your buck. If you of course 0:09:25.049 --> 0:09:26.968 you have to take care and you have to maintain 0:09:26.969 --> 0:09:31.169 them properly like you have to put some effort into that, right? Yeah, OK, 0:09:31.250 --> 0:09:33.770 and can you tell us about the different styles that 0:09:33.770 --> 0:09:36.369 you have at Hannah Dolly? I mean, you have all 0:09:36.369 --> 0:09:38.280 to suit all sorts of eye shapes, isn't it? 0:09:38.489 --> 0:09:40.409 Yes, so we have many different styles. 0:09:40.869 --> 0:09:43.549 But at the same time, right, the clusters are designed 0:09:43.549 --> 0:09:45.849 in the way where you can actually change it up. 0:09:46.229 --> 0:09:49.400 So for example, the most popular style is called natural. 0:09:50.070 --> 0:09:52.979 we have lined it up into a baby doll style 0:09:52.979 --> 0:09:56.039 where the longest strands are actually in the middle, but 0:09:56.039 --> 0:09:59.070 you can actually rearrange them to place the longest strands 0:09:59.070 --> 0:10:01.669 at the end for the cat eye look. Yeah, so 0:10:01.669 --> 0:10:03.738 there's like many different ways to play around with them 0:10:03.739 --> 0:10:06.869 and we have already made sure that no matter how 0:10:06.869 --> 0:10:08.419 you arrange them, they won't look weird. 0:10:08.659 --> 0:10:11.409 So even if you are a beginner, who have no 0:10:11.409 --> 0:10:13.130 idea how to put on lash, you don't have to 0:10:13.130 --> 0:10:15.250 worry whether or not, oh, this is a wrong or right. 0:10:15.330 --> 0:10:17.890 There's no right or wrong way just like makeup. It's 0:10:17.890 --> 0:10:20.478 really how you want to play around with your lash 0:10:20.479 --> 0:10:22.770 because yeah it's really taking back control, it's like 0:10:22.770 --> 0:10:23.089 up to 0:10:23.090 --> 0:10:23.570 you 0:10:23.570 --> 0:10:26.049 and I like that it gives women the freedom to 0:10:26.049 --> 0:10:28.939 experiment as well, right? I got to ask what you're 0:10:28.940 --> 0:10:30.380 wearing now, it's beautiful. 0:10:30.729 --> 0:10:33.640 This is another top crowd favorite is a baby doll 0:10:33.640 --> 0:10:36.650 and many of our makeup artists, right, they use baby doll. 0:10:36.760 --> 0:10:39.710 For their brides as well because it's more visible 0:10:39.710 --> 0:10:40.539 fantastic. 0:10:41.109 --> 0:10:43.349 I mean it's really, really um it's it's really a 0:10:43.349 --> 0:10:45.750 game changer I feel in the industry, but it's just 0:10:45.750 --> 0:10:48.020 that I think for a lot of people it's like 0:10:48.020 --> 0:10:50.109 getting it, getting it done right because you're so used 0:10:50.109 --> 0:10:52.349 to having someone do it for you. So the the 0:10:52.349 --> 0:10:54.549 do it-yourself element, at least for me, maybe I have 0:10:54.549 --> 0:10:57.229 no skill, but it just doesn't, it feels like maybe 0:10:57.229 --> 0:11:00.150 I'm not confident in myself. I know you've got tutorials 0:11:00.150 --> 0:11:02.880 and step by step guides, but what's the feedback been like? 0:11:03.109 --> 0:11:04.789 Have people managed to get the hang of it? 0:11:05.020 --> 0:11:07.409 Yeah, there are many customers who feel like, oh, this 0:11:07.409 --> 0:11:10.169 has been like a life changing, like, you know, solution 0:11:10.169 --> 0:11:14.799 for me, especially those who go for salon extensions and 0:11:14.969 --> 0:11:17.689 are sensitive to them and they cannot do salon extensions. 0:11:18.049 --> 0:11:20.569 I think, yeah, there are some people and for me 0:11:20.570 --> 0:11:23.169 as well when I do salon extensions, there are redness 0:11:23.169 --> 0:11:29.250 in the eyes or singing sensation. So I think these 0:11:29.250 --> 0:11:30.690 are some of the uh 0:11:31.489 --> 0:11:35.440 How do you say the pitfalls pitfalls extensions, so. 0:11:36.700 --> 0:11:41.090 This actually spurs me on to try DIY lashes lah, 0:11:41.260 --> 0:11:44.449 and those customers are the ones who are actually very 0:11:44.450 --> 0:11:45.859 sold by the brand as well. 0:11:46.179 --> 0:11:46.459 I'm 0:11:46.460 --> 0:11:49.419 gonna, I'm gonna I'm gonna try it again, uh Shemaine. 0:11:49.460 --> 0:11:52.299 I'm gonna, once I'm done with this current set of extensions, 0:11:52.340 --> 0:11:54.169 I'm gonna try and do it myself because I felt 0:11:54.169 --> 0:11:56.630 like maybe I didn't, I didn't have enough confidence and it, 0:11:56.640 --> 0:11:58.659 it didn't come out the way that I wanted, but 0:11:58.659 --> 0:11:59.939 of course we will always try. 0:12:00.349 --> 0:12:04.960 Again, uh, Shemaine, what, what do you think, um, you know, 0:12:05.070 --> 0:12:07.390 keeps your customers coming back? Is it, is it that 0:12:07.390 --> 0:12:08.729 control like you said about 0:12:08.919 --> 0:12:11.590 And the control and the time, is that what makes 0:12:11.590 --> 0:12:12.968 people keep coming back to 100 0:12:12.969 --> 0:12:12.979 dollars 0:12:12.979 --> 0:12:15.718 lashes. I think it's also the trust in the brand 0:12:15.719 --> 0:12:18.169 because like what you said earlier, there are so many 0:12:18.169 --> 0:12:21.348 brands that came in right after that and um many 0:12:21.349 --> 0:12:24.549 of them don't exist anymore. So right, you know, they 0:12:24.549 --> 0:12:26.390 come and they go and then you're not so sure 0:12:26.390 --> 0:12:28.549 whether the company is still gonna be there. So then 0:12:28.549 --> 0:12:31.099 they trust like Hannah Dolly to still be here and 0:12:31.099 --> 0:12:33.829 then they come back for all the new launches that 0:12:33.830 --> 0:12:36.919 we have, the new styles, and I feel like 0:12:36.968 --> 0:12:42.047 Not only the lashes, but also because we are continually innovating. 0:12:42.317 --> 0:12:44.796 We're always bringing in new products. We're always trying to 0:12:44.797 --> 0:12:48.677 see um what better way to improve the current, you know, 0:12:48.797 --> 0:12:51.687 offerings that we have and the latest one was actually 0:12:51.687 --> 0:12:52.387 the sticky lash 0:12:52.388 --> 0:12:54.958 pops. These are the press-on lashes 0:12:54.958 --> 0:12:59.528 the press-ons, we launched it last uh two years back 0:12:59.528 --> 0:13:00.987 in December. So 0:13:00.987 --> 0:13:02.127 this is another one even tell us how it works. 0:13:05.015 --> 0:13:08.955 So these are strips, right, that you can replace by yourself. 0:13:09.176 --> 0:13:12.236 So if you are not confident in using the the 0:13:12.236 --> 0:13:14.776 bond and seal, right, you can actually take the glue 0:13:14.776 --> 0:13:17.565 strips and place it on the lash. So it's like 0:13:17.565 --> 0:13:21.564 a one-step solution now, but then you can, you know, 0:13:21.645 --> 0:13:24.526 use it with the agile lashes which don't have the 0:13:24.526 --> 0:13:26.966 pre-bonded jelly bond on them. But 0:13:26.966 --> 0:13:29.395 these would, uh, I guess they won't last as long 0:13:29.395 --> 0:13:31.995 as you're born and seal ones, or can they last 0:13:32.166 --> 0:13:32.966 maybe more than a day. 0:13:33.064 --> 0:13:36.213 Yes, they they can they the ones with the jelly bond, right, 0:13:36.333 --> 0:13:38.653 they actually can also last up to a week. We 0:13:38.653 --> 0:13:41.653 have tested on people with um not so oily eyes, 0:13:41.773 --> 0:13:44.882 but for those with oily eyes, OK, maybe 3 to 0:13:44.883 --> 0:13:47.934 5 days, I think it's more realistic, especially in Singapore's weather. 0:13:48.333 --> 0:13:51.294 But um if you talk about like convenience, then that 0:13:51.294 --> 0:13:54.414 one step process is something that a lot of beginners 0:13:54.414 --> 0:13:54.963 look for, 0:13:55.083 --> 0:13:56.934 right? I think it's the ease of doing 0:13:56.934 --> 0:13:57.243 it. 0:13:58.213 --> 0:14:01.054 OK, can I ask where do you go because you 0:14:01.054 --> 0:14:01.064 put 0:14:01.111 --> 0:14:03.502 So much thought into the designs and the quality of 0:14:03.502 --> 0:14:05.101 your lashes. Where do you source yours 0:14:05.101 --> 0:14:05.492 from? 0:14:05.622 --> 0:14:08.132 Oh, we have so many different places where we saw 0:14:08.131 --> 0:14:11.812 um our products from, but we, we have like uh 0:14:11.812 --> 0:14:14.661 different suppliers for different parts of the process. So like 0:14:14.660 --> 0:14:19.541 boxes and lashes, um, they're all from different areas where 0:14:19.541 --> 0:14:21.861 we think produce the best in what they can. So 0:14:21.861 --> 0:14:22.181 it's a 0:14:22.182 --> 0:14:28.341 multinational multi-country sourcing experience for you which which means again 0:14:28.341 --> 0:14:29.012 like how 0:14:29.190 --> 0:14:31.679 Shows you shows how hard you work to make sure 0:14:31.679 --> 0:14:33.190 you give the best for your customers, 0:14:33.270 --> 0:14:36.590 isn't it? Yeah, and for business sense to safeguard so 0:14:36.590 --> 0:14:39.989 we can always, you know, control how we think of 0:14:39.989 --> 0:14:42.429 it that way. Yeah, because if you have everything with 0:14:42.429 --> 0:14:45.549 one company, then that's also another risk that you have 0:14:45.549 --> 0:14:46.210 to undertake. 0:14:46.359 --> 0:14:49.750 Yeah, so you're diversifying and you're spreading your risk as well, 0:14:49.799 --> 0:14:52.830 very smart, um, and on that note, I also want 0:14:52.830 --> 0:14:54.820 to ask if you faced any challenges when it comes 0:14:54.820 --> 0:14:57.030 to running a business like Hannah Dolly. 0:14:57.380 --> 0:15:00.169 I think um what you said earlier, having many competitors, 0:15:00.210 --> 0:15:04.039 that is always the case with any business out there. So, um, 0:15:04.289 --> 0:15:06.770 I would say the challenge is actually coming up with 0:15:06.770 --> 0:15:10.130 new innovations. So like for our agile lashes, um you 0:15:10.130 --> 0:15:14.049 have tried our lashes, right? Um, the, the reason why 0:15:14.049 --> 0:15:16.010 we have populated is that, you know, like it became 0:15:16.010 --> 0:15:18.729 so popular is because it's so lightweight and then there's this. 0:15:19.132 --> 0:15:23.333 hollow fiber technology. So it makes it ultra light when 0:15:23.333 --> 0:15:25.282 you put it on, you don't feel anything at all. 0:15:25.533 --> 0:15:28.172 So I think the challenge is how can we search 0:15:28.172 --> 0:15:32.172 for more innovative products that can disrupt the market or 0:15:32.172 --> 0:15:36.523 maybe you know, solve another problem that people have. So 0:15:36.692 --> 0:15:39.853 this is a challenge that we always try and reach 0:15:39.853 --> 0:15:40.213 out for. 0:15:40.346 --> 0:15:43.416 Or to conquer. I love that we can bring out 0:15:43.416 --> 0:15:45.135 more innovative solutions to our 0:15:45.135 --> 0:15:45.685 customers. 0:15:45.796 --> 0:15:47.895 I love that and I mean like like I said, 0:15:47.935 --> 0:15:51.526 I think for a lot of women I like eyelash extensions, 0:15:51.536 --> 0:15:54.776 something we really just can't live without anymore. So having 0:15:54.776 --> 0:15:58.895 this alternative that is kinder to our lashes and also 0:15:58.895 --> 0:16:04.296 more suit requires less time is really a wonderful solution. 0:16:04.669 --> 0:16:07.950 Um, what are your plans, uh, Tremaine, for Hannah Dolly 0:16:07.950 --> 0:16:10.390 in 2025 and beyond, because I know you also just 0:16:10.390 --> 0:16:12.830 became a new mom, so you've got a lot on 0:16:12.830 --> 0:16:15.320 your plate. Uh, what can we look forward to? 0:16:15.789 --> 0:16:18.909 So we actually have um a few different new launches 0:16:18.909 --> 0:16:22.549 that are upcoming already, so stay tuned for that. But 0:16:22.549 --> 0:16:24.590 I think the most exciting one was the one that 0:16:24.590 --> 0:16:26.469 I shared with you, the sticky lash pops, which was 0:16:26.469 --> 0:16:29.229 really a hit because we were once again one the 0:16:29.229 --> 0:16:30.940 first in the market to bring in the sticky lash 0:16:30.940 --> 0:16:33.469 pops where you can replace any um 0:16:33.666 --> 0:16:36.546 Normal lash so it can be any existing lashes that 0:16:36.546 --> 0:16:39.135 you have at home. Yeah, any normal lash into a 0:16:39.135 --> 0:16:42.065 press on just by placing the sticky lash pop onto 0:16:42.065 --> 0:16:45.185 that lash. So the bond, the jelly bond that you 0:16:45.185 --> 0:16:47.916 so now they can just buy the jelly bond by itself. 0:16:48.106 --> 0:16:49.825 So I think that was a real hit because when 0:16:49.825 --> 0:16:52.315 we launched it, we were sold out in like less 0:16:52.315 --> 0:16:56.385 than one week or so fantastic. Yeah, we were out 0:16:56.385 --> 0:16:59.445 of stock for quite some time. Yeah, so I think 0:16:59.825 --> 0:17:02.426 coming up with this kind of innovations are what 0:17:02.471 --> 0:17:06.212 You can expect in 2025 we will continue to source 0:17:06.212 --> 0:17:09.342 for more innovations and can't wait to share with you 0:17:09.342 --> 0:17:11.621 guys as the year comes, I mean goes along. 0:17:12.222 --> 0:17:12.501 What would 0:17:12.501 --> 0:17:15.380 you say as like some final parting thoughts to any 0:17:15.381 --> 0:17:18.381 woman like me who still, you know, still cannot let 0:17:18.381 --> 0:17:21.302 go of eyelash extensions in the salon and you know, 0:17:21.381 --> 0:17:23.101 but you know, want to try this but just, you know, 0:17:23.182 --> 0:17:25.702 maybe a little bit apprehensive because you know they're just 0:17:25.702 --> 0:17:27.531 not sure of their own makeup skills. 0:17:28.021 --> 0:17:30.411 I, I would say that there is no, you know, 0:17:30.501 --> 0:17:31.341 like you, you have to. 0:17:31.427 --> 0:17:34.057 Give one up or the other, like while you have 0:17:34.057 --> 0:17:37.057 eyelash extensions, there are many customers who also use Hanna 0:17:37.057 --> 0:17:38.446 Dolly as an infill. 0:17:39.998 --> 0:17:42.468 Oh, when the lashes start to drop, then they they 0:17:42.468 --> 0:17:43.378 fill up the gaps, 0:17:43.498 --> 0:17:45.817 is it? Yeah, so if you're not that confident, you 0:17:45.817 --> 0:17:48.457 can actually start by using them as infills and then 0:17:48.458 --> 0:17:50.897 that would build your confidence as well. But you just 0:17:50.897 --> 0:17:53.618 have to remember Hanna Dolly is a brand that is 0:17:53.618 --> 0:17:58.217