WEBVTT - Is there a right credit card for you?

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<v Speaker 1>You're listening to AC N A podcast.

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<v Speaker 1>Hello, I'm Andrea Heng. Welcome back to the Money Talks podcast.

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<v Speaker 1>I hope you've been enjoying the topics we've put out

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<v Speaker 1>on this podcast so far. If you haven't listened, we

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<v Speaker 1>highly recommend a limited series called This or that where

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<v Speaker 1>we got our guests to pick one financial option over

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<v Speaker 1>another from housing to cars to lifestyle packages. We also

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<v Speaker 1>took a look at

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<v Speaker 1>alternative investments that people are really getting into, namely find

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<v Speaker 1>watches and find wine. Today, we want to talk about

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<v Speaker 1>credit cards. Now, if you are not careful, they can

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<v Speaker 1>be a double edged sword and the debt can build up,

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<v Speaker 1>but they also provide convenience and a fuss free way

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<v Speaker 1>to even save money

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<v Speaker 1>quite the conundrum, right? So I know a lot of

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<v Speaker 1>people who have applied for the best credit cards out

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<v Speaker 1>there in the market want to rack up miles another

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<v Speaker 1>one for cash back redemptions. Even a third card for

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<v Speaker 1>extra perks like being a woman and being in a

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<v Speaker 1>certain salary bracket, maybe even 1/4 because its sexy color

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<v Speaker 1>represents exclusivity. But what I'm really wondering is, is this

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<v Speaker 1>all even necessary

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<v Speaker 1>to answer these questions I have with me a lie.

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<v Speaker 1>He is General Manager for Singapore at Money Smart Group.

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<v Speaker 1>Welcome to Money Talks. Thanks

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<v Speaker 2>Andrea. Ok, thanks for having me

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<v Speaker 1>first. I must ask you how many credit cards do

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<v Speaker 1>you own

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<v Speaker 2>personally? Just one? Wow, just

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<v Speaker 1>one. Ok. What kind of credit card is this one

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<v Speaker 1>credit card? I

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<v Speaker 2>particularly like the cash back category. So

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<v Speaker 2>credit card. Ok.

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<v Speaker 1>So you think that that's like the best for your lifestyle,

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<v Speaker 1>your preferred spending habit, correct? What is your spending habit

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<v Speaker 1>on that card? And how do you then divide your

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<v Speaker 1>spending between cash and

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<v Speaker 2>credit? I have quite consistent spend every month and typically

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<v Speaker 2>it's around like necessities. Secondly, I'm a hassle free person

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<v Speaker 2>not to

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<v Speaker 1>be that kind of

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<v Speaker 2>person

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<v Speaker 2>and being hassle free. I just prefer my rewards to

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<v Speaker 2>be a cash back, which is a cash rebate and

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<v Speaker 2>I don't have to be worried that I don't redeem

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<v Speaker 2>the cash rebate because it's automatically offset. Whereas certain categories

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<v Speaker 2>like air miles or reward points, you have to remember

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<v Speaker 2>to redeem it. Imagine doing all that work and forgetting

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<v Speaker 2>to redeem

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<v Speaker 1>it. Yeah, it sounds like a very simple task and

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<v Speaker 1>that's how they sell it to you as well,

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<v Speaker 1>but it actually is a lot of work and you

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<v Speaker 1>miss the deadline. That's it. Exactly. You lose all your

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<v Speaker 1>accumulated points in miles.

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<v Speaker 2>I know personally of people who would build their own

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<v Speaker 2>kind of like spreadsheets to calculate how many rewards from, like,

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<v Speaker 2>4 to 5 different credit cards.

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<v Speaker 2>But that's not me.

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<v Speaker 1>I don't, yeah, I don't have time to update my

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<v Speaker 1>personal spreadsheet, let alone for four credit

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<v Speaker 2>cards. Exactly. But I think to be fair from the

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<v Speaker 2>stories and experiences of my friends in the initial years

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<v Speaker 2>is to get into the habit, you may miss one

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<v Speaker 2>or two rewards and everything. But

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<v Speaker 2>what I heard from my friend's personal account is they

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<v Speaker 2>took like maybe a year and year and a half

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<v Speaker 2>to build up their habit. But once it becomes a

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<v Speaker 2>bit of a muscle memory, I heard that on a

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<v Speaker 2>weekly basis it doesn't take too much time.

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<v Speaker 1>They must have a different brain function that I don't

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<v Speaker 1>have so different cards have different rewards and there are

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<v Speaker 1>just so many to choose from it. Boggles my mind.

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<v Speaker 1>Am I really losing out if I don't own a

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<v Speaker 1>credit card with some kind of reward pack to it?

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<v Speaker 2>If you're going to spend on something anyway, you should

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<v Speaker 2>definitely have at least one credit card. Lah. Because you're

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<v Speaker 2>going to spend, you might as well maximize your spending right?

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<v Speaker 2>And spend more effectively

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<v Speaker 1>reward yourself with that spending.

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<v Speaker 2>Yeah, if you're going to spend on like necessities, you

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<v Speaker 2>might as well have one credit card. But if, let's

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<v Speaker 2>say on the other spectrum, if you're only going to

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<v Speaker 2>spend the X amount and because you're looking at all

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<v Speaker 2>the different credit card points and you end up having

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<v Speaker 2>like four or five credit cards and you end up

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<v Speaker 2>racking up like maybe two or three what you actually

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<v Speaker 2>wanted to spend

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<v Speaker 2>then as you said, you know, it's a double edged sword,

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<v Speaker 2>not so good.

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<v Speaker 1>Ok, so say I'm shopping around for a credit card,

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<v Speaker 1>so many out there, right? And to help me choose one,

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<v Speaker 1>a big reference point tends to be without a doubt

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<v Speaker 1>the benefits, the perks, the rewards, right? So in your experience,

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<v Speaker 1>how do people choose a card? So for instance, I

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<v Speaker 1>have one that has say my mortgage loan on it

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<v Speaker 1>with the bank or I open a fixed deposit account

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<v Speaker 1>with them.

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<v Speaker 1>Should I do more work and find out about the

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<v Speaker 1>benefits and perks and making sure that everything sort of

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<v Speaker 1>harmonizes in my sort of credit card ecosystem.

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<v Speaker 2>I think that's the ideal case, but in reality, like

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<v Speaker 2>we said, it takes a lot of work to get there.

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<v Speaker 2>I think we can follow a very simple like just

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<v Speaker 2>three steps first, evaluating spending habits and amount. Secondly, ask

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<v Speaker 2>ourselves a very honest question, right? Everyone likes to be rewarded,

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<v Speaker 2>ascertain what kind of rewards that you like?

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<v Speaker 2>I think a lot of Singaporeans, they love to travel.

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<v Speaker 2>It's nothing wrong to, to rack up air miles and

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<v Speaker 2>to fly for free. Some people even have like goals

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<v Speaker 2>to fly business class to a certain destination. Yeah, I

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<v Speaker 1>know someone who has actually written a guide book on

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<v Speaker 1>how to chase air miles on credit

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<v Speaker 2>cards. I probably know that person too. But and once

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<v Speaker 2>you ascertain these two things, then you go into comparing

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<v Speaker 2>what kind of card. So for example, if it's cash

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<v Speaker 2>back air miles or say rewards within that category go

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<v Speaker 2>and compare and

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<v Speaker 2>I think simply put to compare, just take note of

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<v Speaker 2>three things. One is the reward terms and conditions. So

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<v Speaker 2>this first bucket is where we have to open our

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<v Speaker 2>eyes a little bit more to look at the best

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<v Speaker 2>kind of reward currency. For example, if you are in

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<v Speaker 2>for cash back, right? I'm looking at $1 spend equals

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<v Speaker 2>to how many percent cash back, right? That reward currency. Secondly,

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<v Speaker 2>there are maximum caps and minimum spending. So for example,

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<v Speaker 2>if I only

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<v Speaker 2>spend $500 right? But the minimum spend is $1000 right?

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<v Speaker 2>Then I don't, yeah, I lose out thirdly it's expiry

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<v Speaker 2>of points, right? Some have no expiry date, others have.

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<v Speaker 2>Um So in that ecosystem, I think when you're comparing

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<v Speaker 2>rewards terms and conditions, those are the few things they

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<v Speaker 2>have to look at. Second thing is around fees. So

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<v Speaker 2>there's very popular question people always ask, do I have

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<v Speaker 2>to pay annual fees for my credit card? And when

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<v Speaker 2>you compare

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<v Speaker 2>are cards that allow you for free waiver first two years,

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<v Speaker 2>if you are a kind of hassle free kind like myself.

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<v Speaker 2>I will go for these kind of cards, whereas there

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<v Speaker 2>are other cards that are annual fee compulsory, but nobody

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<v Speaker 2>really knows whether you can call the bank and get

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<v Speaker 2>them waived or not. A lot of them try.

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<v Speaker 1>I spoke with someone recently about using a credit card

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<v Speaker 1>for groceries for everyday spending. And this person told me

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<v Speaker 1>not to do that. It's a very slippery slope once

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<v Speaker 1>you do that.

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<v Speaker 1>But you're also coming from the camp of having the

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<v Speaker 1>cash back card. What do you say about that comment?

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<v Speaker 1>Is there

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<v Speaker 2>any reason why is it?

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<v Speaker 1>I think it was more to do with when you

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<v Speaker 1>use a credit card for everyday spending and you get

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<v Speaker 1>the cash back on that the reward versus the

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<v Speaker 1>actual spend didn't add up or something

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<v Speaker 2>like that. Ok. So I use my cash back credit

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<v Speaker 2>card for everyday spend. And I think what your friend

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<v Speaker 2>is saying is true, right? But that's on one spectrum

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<v Speaker 2>that you want to optimize to get the best kind

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<v Speaker 2>of cash back and the best kind of rewards in

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<v Speaker 2>that sense, maybe a cash back card is not so good.

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<v Speaker 2>Maybe a rewards points, credit card

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<v Speaker 2>which gives you actually more points that you have flexibility

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<v Speaker 2>to choose what kind of like products or vouchers to

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<v Speaker 2>redeem that might be better. So when I got into

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<v Speaker 2>a cash back credit card for everyday spend, I'm actually

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<v Speaker 2>not in the market for like the best currency. It's

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<v Speaker 2>more for the ease, right? As long as my cash

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<v Speaker 2>back is average, it's not the lousiest, it's not the

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<v Speaker 2>best that's suitable

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<v Speaker 1>for me. Ok, so you are. No man in the.

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<v Speaker 1>Hello, everyone. My name is Christina and I'm Adrian and

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<v Speaker 1>Ok. So let's go back a little bit to what

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<v Speaker 1>you were talking about that annual fee. You talked about

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<v Speaker 1>how some credit card companies offer, like a one year

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<v Speaker 1>or two year annual fee waiver. And then there are

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<v Speaker 1>some that don't. And then we try our luck as

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<v Speaker 1>customers are the annual fees even worth paying for in

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<v Speaker 1>the

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<v Speaker 2>first place. It depends. But I would say as a

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<v Speaker 2>blanket rule, the fee paying cards have better benefits than

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<v Speaker 2>the non fee pay. Oh, interesting. Right. The annual fee

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<v Speaker 2>is predominantly there.

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<v Speaker 2>The maintenance of the credit card benefits and some of

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<v Speaker 2>the operations around it also, it adds on to the

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<v Speaker 2>prestige of the credit card that's on one side. But

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<v Speaker 2>on the other side is if you have a fee

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<v Speaker 2>bank card and you don't utilize those benefits, it is

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<v Speaker 2>also wasted.

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<v Speaker 1>Of course, then you're paying upwards of 90 to 100

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<v Speaker 1>and $20 per year for something that's just going to

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<v Speaker 1>collect dust in your wallet. And

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<v Speaker 2>when you use it for a fancy meal meal, one

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<v Speaker 2>time purchase,

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<v Speaker 1>how many is too many when it comes to credit cards?

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<v Speaker 1>Because

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<v Speaker 1>I know of people who actually get a kick out

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<v Speaker 1>of maximizing the rewards of each credit card they own.

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<v Speaker 1>I know someone who has four. I know someone who

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<v Speaker 1>has six and then there's people like you and me,

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<v Speaker 1>we only have one. Where do you stand on

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<v Speaker 2>this? I think based on the data point that I

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<v Speaker 2>saw done by you gov in 2019, that research actually

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<v Speaker 2>says that more than three quarters of Singaporeans

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<v Speaker 2>have at least one credit card and slightly more than

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<v Speaker 2>half 50% of Singaporeans have two credit cards. Only about 10%

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<v Speaker 2>have six cards or more. So that kind of frames

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<v Speaker 2>your question. The deal hunters or what I call the power.

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<v Speaker 2>Users of credit cards are probably like 10 15%. It

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<v Speaker 2>really depends on your preference. Right? There's always an opportunity

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<v Speaker 2>cost between

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<v Speaker 2>maximizing the benefits and the time invested. I always like

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<v Speaker 2>to add one more aspect to consideration. Is,

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<v Speaker 2>is the credit card helping you spend effectively or is

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<v Speaker 2>it egging you to spend more? If it's egging you

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<v Speaker 2>to spend more, it could lead to unhealthy spending habits.

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<v Speaker 1>So your team want credit card, as I said earlier,

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<v Speaker 1>would you go for a second credit card? Do you

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<v Speaker 1>think in the

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<v Speaker 2>future? I think it's a good question. The answer is

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<v Speaker 2>likely to be yes reason because travel has reopened up. Right.

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<v Speaker 2>And being a cash back reward person, I'm only earning

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<v Speaker 2>cash back from my spend. Right. But if I'm planning,

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<v Speaker 2>let's say a big trip a couple of years later

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<v Speaker 2>and air miles credit card would be good. And I

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<v Speaker 2>know for a fact that most families have two or

0:11:00.979 --> 0:11:01.728
<v Speaker 2>three cards spread

0:11:01.739 --> 0:11:04.669
<v Speaker 1>across. Yeah, I was gonna ask about that as well. Yeah,

0:11:04.679 --> 0:11:07.950
<v Speaker 1>the families operate differently. So then they will have different

0:11:07.960 --> 0:11:09.969
<v Speaker 1>credit card for different types of expenses. It's very

0:11:09.979 --> 0:11:12.469
<v Speaker 2>fair to have one cash back card and maybe an

0:11:12.479 --> 0:11:15.330
<v Speaker 2>air miles or rewards card to actually rack up both

0:11:15.340 --> 0:11:16.690
<v Speaker 2>sides of the rewards.

0:11:16.719 --> 0:11:21.750
<v Speaker 1>Ok. Buy us aside if I were to have one

0:11:21.760 --> 0:11:23.919
<v Speaker 1>credit card to rule them all,

0:11:24.450 --> 0:11:27.099
<v Speaker 1>I kind of think I know the answer to this one.

0:11:27.109 --> 0:11:29.500
<v Speaker 1>Which kind should I go for in terms of the

0:11:29.510 --> 0:11:33.849
<v Speaker 1>overall reward, let's say I'm someone who shops quite a

0:11:33.859 --> 0:11:36.939
<v Speaker 1>fair bit. I like my fashion, but I also need

0:11:36.950 --> 0:11:40.640
<v Speaker 1>it for certain household expenditures. What would be the best

0:11:40.650 --> 0:11:45.130
<v Speaker 1>overall card for someone whose spending habits are similar to mine?

0:11:45.190 --> 0:11:45.320
<v Speaker 1>I

0:11:45.330 --> 0:11:48.189
<v Speaker 2>would think if there's only one card to rule them all,

0:11:48.200 --> 0:11:51.440
<v Speaker 2>probably a reward points card would be good

0:11:51.525 --> 0:11:54.405
<v Speaker 2>because the whole value proposition of a rewards points card

0:11:54.414 --> 0:11:57.505
<v Speaker 2>is it's flexible that reward points that you accumulate with

0:11:57.515 --> 0:12:01.895
<v Speaker 2>the bank's reward catalog allows you to get rebates or

0:12:01.905 --> 0:12:06.824
<v Speaker 2>vouchers or redeem products even transfer those points into air

0:12:06.835 --> 0:12:09.815
<v Speaker 2>miles if you want to travel. But just one thing

0:12:09.825 --> 0:12:14.044
<v Speaker 2>to take note how appealing the reward points is really

0:12:14.054 --> 0:12:16.414
<v Speaker 2>depending on how appealing the catalog is.

0:12:16.424 --> 0:12:18.515
<v Speaker 1>Of course, because if it's going to give me

0:12:18.739 --> 0:12:22.319
<v Speaker 1>brands or products that I don't typically use and what's

0:12:22.330 --> 0:12:25.570
<v Speaker 1>the point, right? Ok. So one thing that we've seen

0:12:25.580 --> 0:12:31.789
<v Speaker 1>an increase of is the number of alternative payment methods. Obviously,

0:12:31.799 --> 0:12:34.760
<v Speaker 1>I'm talking about buy now pay later schemes, right? These

0:12:34.770 --> 0:12:38.869
<v Speaker 1>are apps that allow you to break up large amounts

0:12:38.880 --> 0:12:43.239
<v Speaker 1>into smaller payments, more manageable payments usually in installments of

0:12:43.250 --> 0:12:44.090
<v Speaker 1>three months, right?

0:12:44.450 --> 0:12:48.770
<v Speaker 1>Are there any risks associated with these methods that could

0:12:48.780 --> 0:12:52.280
<v Speaker 1>actually put good old credit cards out of business?

0:12:52.590 --> 0:12:54.890
<v Speaker 2>I don't think buy now pay later would put the

0:12:54.900 --> 0:12:58.289
<v Speaker 2>traditional credit card players out of business simply because credit

0:12:58.299 --> 0:13:01.780
<v Speaker 2>cards also allow one to take an installment payment plan

0:13:01.789 --> 0:13:05.329
<v Speaker 2>for big purchases for much longer too. Exactly, for much

0:13:05.340 --> 0:13:08.150
<v Speaker 2>longer for buy. Now pay later, it's a different kind

0:13:08.159 --> 0:13:11.449
<v Speaker 2>of mechanism other than using credit cards. And not everyone

0:13:11.460 --> 0:13:15.400
<v Speaker 2>would get into the behavior of downloading something new to

0:13:15.409 --> 0:13:18.020
<v Speaker 2>split the payment into two or three. Even though I

0:13:18.030 --> 0:13:20.760
<v Speaker 2>think nowadays is very popular, there are a lot of incentives.

0:13:20.770 --> 0:13:22.020
<v Speaker 2>My fear is that

0:13:22.250 --> 0:13:24.059
<v Speaker 2>a lot of the people that they can buy now

0:13:24.070 --> 0:13:26.950
<v Speaker 2>pay later are maybe not the ones that have a

0:13:26.960 --> 0:13:31.450
<v Speaker 2>very high purchasing power. Right. So that facility actually is

0:13:31.460 --> 0:13:34.830
<v Speaker 2>more beneficial or speaks to people in that category slightly

0:13:34.840 --> 0:13:37.700
<v Speaker 2>better than credit cards, right? Whereas credit cards have a

0:13:37.710 --> 0:13:41.590
<v Speaker 2>more holistic benefit rewards are not just one of the benefits,

0:13:41.599 --> 0:13:45.809
<v Speaker 2>you know, miles card come with premier kind of travel loungers,

0:13:45.820 --> 0:13:48.780
<v Speaker 2>all these like auxiliary benefits which appeal to a lot

0:13:48.789 --> 0:13:49.469
<v Speaker 2>of people

0:13:50.090 --> 0:13:53.108
<v Speaker 1>French benefits. Of course, they count as well. Exactly is

0:13:53.119 --> 0:13:56.099
<v Speaker 1>not owning a credit card at all an option.

0:13:56.109 --> 0:13:59.319
<v Speaker 2>That's a good question. I've got some of these questions before.

0:13:59.330 --> 0:14:02.260
<v Speaker 2>I think it's practical to at least have one credit card.

0:14:02.270 --> 0:14:04.380
<v Speaker 2>And these are some of my reasons. Right. Firstly, we

0:14:04.390 --> 0:14:07.559
<v Speaker 2>go back to spending effectively. If you're going to spend,

0:14:07.570 --> 0:14:09.950
<v Speaker 2>you might as well get some rewards. Secondly, having a

0:14:09.960 --> 0:14:13.630
<v Speaker 2>credit card actually builds up your credit score. Right? Yes. Right.

0:14:13.640 --> 0:14:17.229
<v Speaker 2>Especially for new to credit card users. And thirdly it

0:14:17.239 --> 0:14:17.738
<v Speaker 2>helps you

0:14:17.929 --> 0:14:19.690
<v Speaker 2>is your cash flow or it gives you a higher

0:14:19.700 --> 0:14:22.760
<v Speaker 2>purchasing power. Say for example, you bought a new place

0:14:22.770 --> 0:14:25.150
<v Speaker 2>and you need to buy a furniture and lastly it's

0:14:25.159 --> 0:14:27.659
<v Speaker 2>convenient and it's accessible. I mean, you can't do any

0:14:27.669 --> 0:14:31.460
<v Speaker 2>e-commerce shopping without a credit card much nowadays. Right. So

0:14:31.469 --> 0:14:34.830
<v Speaker 2>I think all these advantages warrant at least one in

0:14:34.840 --> 0:14:35.820
<v Speaker 2>my opinion. My final

0:14:35.830 --> 0:14:38.739
<v Speaker 1>question to you before I let you go. Is there

0:14:38.750 --> 0:14:42.099
<v Speaker 1>such a thing as a bad credit card to get?

0:14:42.169 --> 0:14:45.679
<v Speaker 2>Probably first time somebody has asked me that bad credit card.

0:14:45.909 --> 0:14:48.239
<v Speaker 2>I don't think there is a bad credit card per se,

0:14:48.250 --> 0:14:51.700
<v Speaker 2>but I think what is not a good use of

0:14:51.710 --> 0:14:54.469
<v Speaker 2>credit card is just to get it for the sign

0:14:54.479 --> 0:14:57.280
<v Speaker 2>up bonus. And let's say if you forget to make

0:14:57.289 --> 0:15:01.679
<v Speaker 2>certain payments and you end up incurring fees that you

0:15:01.690 --> 0:15:05.270
<v Speaker 2>can't waive off and you're just having that like thick

0:15:05.280 --> 0:15:09.270
<v Speaker 2>many plastics in the wallet, right? Which actually rack up

0:15:09.280 --> 0:15:12.250
<v Speaker 2>fees that you don't know of. I think that would

0:15:12.260 --> 0:15:14.440
<v Speaker 2>be a bad behavior. Not so much of a bad

0:15:14.450 --> 0:15:14.750
<v Speaker 2>credit

0:15:14.760 --> 0:15:15.760
<v Speaker 1>card. Right?

0:15:16.950 --> 0:15:20.460
<v Speaker 1>Didn't mom and dad warn you about the dangers of

0:15:20.469 --> 0:15:25.179
<v Speaker 1>credit cards? Mine certainly did. But if you're a rewards

0:15:25.190 --> 0:15:28.500
<v Speaker 1>king or queen and you're able to keep those credit

0:15:28.510 --> 0:15:31.479
<v Speaker 1>card bills in tip top shape, then go ahead and

0:15:31.489 --> 0:15:34.390
<v Speaker 1>burn that plastic. But if it's just too much of

0:15:34.400 --> 0:15:37.840
<v Speaker 1>a hassle know that there are singular options for you,

0:15:37.849 --> 0:15:42.059
<v Speaker 1>including not owning one at all. Thanks very much

0:15:42.474 --> 0:15:45.505
<v Speaker 1>for laying out all the cards on the table and

0:15:45.515 --> 0:15:49.265
<v Speaker 1>seeing which ones I was playing or in this case. Hey,

0:15:49.494 --> 0:15:52.094
<v Speaker 1>and thanks to you, our listener. If you've enjoyed this

0:15:52.104 --> 0:15:55.284
<v Speaker 1>episode of Money Talks, there's more content for you to enjoy.

0:15:55.294 --> 0:15:58.224
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0:15:58.234 --> 0:16:01.215
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0:16:01.224 --> 0:16:06.114
<v Speaker 1>Money Talks is Jacqueline Chan, Joanne Chan, Christina Robert and

0:16:06.125 --> 0:16:06.984
<v Speaker 1>I'm Andrea Ha.