1
00:00:00,600 --> 00:00:03,400
Speaker 1: You with Clement MANYATELA seven two.

2
00:00:03,640 --> 00:00:09,039
Speaker 2: Right now we start our conversation with Fundi Cebe, who

3
00:00:09,160 --> 00:00:12,600
Speaker 2: is the chief operating officer at Size Kaiah Holdings. This

4
00:00:12,760 --> 00:00:16,400
Speaker 2: is the new operator for the National Lottery and she's

5
00:00:16,480 --> 00:00:17,840
Speaker 2: joining us in studio.

6
00:00:18,280 --> 00:00:21,080
Speaker 1: As you know, they will be.

7
00:00:21,280 --> 00:00:24,240
Speaker 2: What I think the fourth if I'm not mistaken, operator

8
00:00:24,280 --> 00:00:26,560
Speaker 2: of the South Africa National Lottery. It will be an

9
00:00:26,720 --> 00:00:32,640
Speaker 2: enormous responsibility to run what we really consider a national treasure.

10
00:00:32,720 --> 00:00:35,240
Speaker 2: So how do they plan to do things? What changes

11
00:00:35,240 --> 00:00:37,520
Speaker 2: are they thinking about? And I want to know from

12
00:00:37,560 --> 00:00:39,559
Speaker 2: you as well, and I'm sure they would also want

13
00:00:39,600 --> 00:00:42,440
Speaker 2: to hear from you what you think has worked and

14
00:00:42,479 --> 00:00:46,240
Speaker 2: what you think could be changed. How can they improve

15
00:00:46,920 --> 00:00:49,640
Speaker 2: the National Lottery. You can join this conversation by calling

16
00:00:49,720 --> 00:00:52,040
Speaker 2: us on OH one one eight eight three oh seven

17
00:00:52,040 --> 00:00:53,599
Speaker 2: oh two or send us a what's up on oh

18
00:00:53,600 --> 00:00:55,440
Speaker 2: seven two seven oh two one seven oh two.

19
00:00:55,480 --> 00:00:56,760
Speaker 1: Fundi, welcome to the show.

20
00:00:56,840 --> 00:00:59,160
Speaker 3: Good morning of the morning, Kevin, thank you for having me.

21
00:00:59,240 --> 00:01:01,200
Speaker 1: Have you guys been I mean, the first of June

22
00:01:01,280 --> 00:01:02,320
Speaker 1: is slowly approaching.

23
00:01:02,640 --> 00:01:04,840
Speaker 4: It's not slowly, it's eighty two days away come and

24
00:01:04,959 --> 00:01:08,319
Speaker 4: so sleep is overrated at this point in time. Because

25
00:01:08,360 --> 00:01:12,399
Speaker 4: there are literally so many moving parts to ensuring a

26
00:01:12,480 --> 00:01:16,000
Speaker 4: very successful and seamless transact transition on the first of

27
00:01:16,080 --> 00:01:19,000
Speaker 4: June from a system's process. As people, we've been busy,

28
00:01:19,040 --> 00:01:21,880
Speaker 4: we continue to be busy up until that last day.

29
00:01:22,040 --> 00:01:24,240
Speaker 1: Okay, let's just start from the beginning.

30
00:01:24,640 --> 00:01:28,759
Speaker 2: For listeners who may not be aware how Cizekaiah came about,

31
00:01:29,000 --> 00:01:32,199
Speaker 2: just walk us through how the consortium was put together

32
00:01:32,319 --> 00:01:36,039
Speaker 2: and what gave you the confidence to go after a

33
00:01:36,120 --> 00:01:37,920
Speaker 2: contract of this magnitude.

34
00:01:38,600 --> 00:01:41,679
Speaker 4: So I think maybe the story probably began about three

35
00:01:41,800 --> 00:01:46,400
Speaker 4: four years ago. So obviously a tender of this magnitude

36
00:01:46,600 --> 00:01:51,360
Speaker 4: requires time and it requires a considered effort by the

37
00:01:51,480 --> 00:01:54,280
Speaker 4: NLC to put it down into payper and to really

38
00:01:54,280 --> 00:01:57,080
Speaker 4: put down what the requirements are for people to respond to.

39
00:01:57,880 --> 00:02:03,200
Speaker 4: So the console led by gold Rush Holdings or gold

40
00:02:03,280 --> 00:02:06,040
Speaker 4: Rush Group, which is a listed entity that has been

41
00:02:06,080 --> 00:02:08,760
Speaker 4: in the gaming sector in South Africa for many, many years.

42
00:02:09,560 --> 00:02:13,200
Speaker 4: So they led the consortium bringing in the different elements.

43
00:02:13,200 --> 00:02:16,320
Speaker 4: And I think what's important is when gold Rush was

44
00:02:16,440 --> 00:02:20,880
Speaker 4: at the status of in you know, putting this bit together,

45
00:02:21,000 --> 00:02:24,000
Speaker 4: it was very important for them, apart from obviously putting

46
00:02:24,040 --> 00:02:27,480
Speaker 4: to a value proposition that is compelling, but really put

47
00:02:27,520 --> 00:02:30,400
Speaker 4: together the strongest team possible. So in terms of the

48
00:02:30,440 --> 00:02:34,320
Speaker 4: shareholding of Sizaka, in terms of the consortium, fifty percent

49
00:02:34,600 --> 00:02:38,040
Speaker 4: is gold Rush, and then there's a couple of you know,

50
00:02:38,120 --> 00:02:41,560
Speaker 4: smaller entities or you know other shareholders that range between

51
00:02:41,560 --> 00:02:44,359
Speaker 4: ten percent seven percent. But I think what's also incredibly

52
00:02:44,400 --> 00:02:49,480
Speaker 4: important element was there was a concerted effort to ensure

53
00:02:49,480 --> 00:02:53,400
Speaker 4: that we're also including shareholders that have never been in

54
00:02:53,639 --> 00:02:56,560
Speaker 4: you know, in in in the space before, but they

55
00:02:56,600 --> 00:02:58,960
Speaker 4: bring different aspects. So we've got charge of countings, we've

56
00:02:58,960 --> 00:03:02,000
Speaker 4: got young black profession knows as some of these shareholders

57
00:03:02,320 --> 00:03:06,120
Speaker 4: within Sizakaia, and collectively, we really believe that the strengths

58
00:03:06,120 --> 00:03:09,040
Speaker 4: that everybody puts together and brings to the table are

59
00:03:09,080 --> 00:03:12,400
Speaker 4: what really made us a compelling choice for the NLC

60
00:03:12,480 --> 00:03:14,679
Speaker 4: as Zakaia it self. We'll still get into the products

61
00:03:14,680 --> 00:03:17,000
Speaker 4: and some of the innovations, but at the core, it

62
00:03:17,080 --> 00:03:19,800
Speaker 4: had to be the right people at the right time

63
00:03:19,880 --> 00:03:22,400
Speaker 4: putting together the right of value proposition, the right product

64
00:03:22,480 --> 00:03:23,360
Speaker 4: for South Africa.

65
00:03:23,400 --> 00:03:26,320
Speaker 2: So what can you maybe also help us understand, like

66
00:03:26,400 --> 00:03:32,119
Speaker 2: the operational checklist if you will. I mean, I imagine there's

67
00:03:32,240 --> 00:03:36,160
Speaker 2: legislation you need to be aligned with. You spoke about

68
00:03:36,200 --> 00:03:39,440
Speaker 2: other systems mischines that I think I read somewhere that

69
00:03:39,480 --> 00:03:42,120
Speaker 2: you have you worked with a Chinese company to help with.

70
00:03:42,480 --> 00:03:43,920
Speaker 1: So there's a lot that's going on.

71
00:03:44,600 --> 00:03:47,800
Speaker 2: What's the operational checklist before we get to the first

72
00:03:47,840 --> 00:03:48,440
Speaker 2: of June.

73
00:03:48,760 --> 00:03:51,600
Speaker 4: So the operational checklist cam In essentially started when the

74
00:03:51,640 --> 00:03:56,560
Speaker 4: award was given to us, and that is because the

75
00:03:56,720 --> 00:04:01,360
Speaker 4: NLC being the regulator and the NLC are the ones

76
00:04:01,360 --> 00:04:04,320
Speaker 4: who hold us accountable to those licensed conditions.

77
00:04:04,800 --> 00:04:05,880
Speaker 3: We had to have, you.

78
00:04:05,840 --> 00:04:10,400
Speaker 4: Know, project milestones that gave them the comfort that come

79
00:04:10,560 --> 00:04:12,560
Speaker 4: one June. As I said, it's not as if you

80
00:04:12,640 --> 00:04:14,840
Speaker 4: just switch on the lights on one June. You know,

81
00:04:14,880 --> 00:04:17,120
Speaker 4: there's a whole lot of things that go into the background,

82
00:04:17,440 --> 00:04:20,560
Speaker 4: into the background. So we had those licensed conditions that

83
00:04:20,600 --> 00:04:24,080
Speaker 4: we had to adhere to non negotiables. So at a

84
00:04:24,279 --> 00:04:27,600
Speaker 4: very very kind of high level, we had to obviously

85
00:04:27,680 --> 00:04:30,320
Speaker 4: speak to the systems they were already in the tender

86
00:04:30,440 --> 00:04:34,760
Speaker 4: in our bit process, but the NLC needed, you know,

87
00:04:34,880 --> 00:04:38,840
Speaker 4: confirmation and comfort around the fact that you know, our

88
00:04:38,880 --> 00:04:42,480
Speaker 4: partner with gen Lot in China, which is the biggest

89
00:04:43,240 --> 00:04:48,360
Speaker 4: sort of technology partner for the largest lottery in China, right,

90
00:04:48,400 --> 00:04:48,840
Speaker 4: So it's no.

91
00:04:48,880 --> 00:04:51,160
Speaker 3: Small player in the system.

92
00:04:51,240 --> 00:04:55,120
Speaker 4: So that's who's doing our back end, our systems side

93
00:04:55,160 --> 00:04:57,200
Speaker 4: of it. So what they are running is what's called

94
00:04:57,240 --> 00:05:01,359
Speaker 4: the CGS, the central gaming system where all you know,

95
00:05:01,400 --> 00:05:04,320
Speaker 4: your numbers are kind of generated and re youplay as

96
00:05:04,360 --> 00:05:05,080
Speaker 4: a as a player.

97
00:05:05,080 --> 00:05:07,120
Speaker 3: That's there's the system you interact with.

98
00:05:07,720 --> 00:05:10,880
Speaker 4: Equally, they also helped us with the lottery terminals. We've

99
00:05:10,920 --> 00:05:15,960
Speaker 4: got a number of new terminals you know that are uh,

100
00:05:16,200 --> 00:05:19,920
Speaker 4: what's the word, kind of aimed at ensuring that what

101
00:05:20,040 --> 00:05:24,400
Speaker 4: we aimed to deliver from an innovation from a games perspective,

102
00:05:24,839 --> 00:05:28,000
Speaker 4: that is the right machines, that's the right terminals, and obviously,

103
00:05:28,040 --> 00:05:30,080
Speaker 4: you know, with the passage of time, they have to

104
00:05:30,120 --> 00:05:33,520
Speaker 4: be relevant and extremely user friendly. So they helped us

105
00:05:33,520 --> 00:05:35,800
Speaker 4: with that. But over and above that, you know, you've

106
00:05:35,839 --> 00:05:39,160
Speaker 4: got responsible gaming that you have to adhere to, You've

107
00:05:39,200 --> 00:05:41,640
Speaker 4: got the codes of good practice. You have to go

108
00:05:41,640 --> 00:05:44,120
Speaker 4: out and start to interact with the retailers. And here

109
00:05:44,360 --> 00:05:47,839
Speaker 4: the tricky part Liament is the retailers are currently obviously

110
00:05:47,880 --> 00:05:51,600
Speaker 4: dealing with the current incumbent, the operator, So you're almost

111
00:05:51,640 --> 00:05:55,080
Speaker 4: running a parallel system where the retailers are saying, guys,

112
00:05:55,160 --> 00:05:57,520
Speaker 4: we're still running the system and we're still running the

113
00:05:57,520 --> 00:06:00,000
Speaker 4: lottery to the best of our abilities with the operator

114
00:06:00,160 --> 00:06:03,320
Speaker 4: at hand now. But then we come missaying, hang on,

115
00:06:03,480 --> 00:06:05,320
Speaker 4: there will be this change. So we need to start

116
00:06:05,320 --> 00:06:08,760
Speaker 4: thinking about a very smooth, parallel process in which we

117
00:06:08,800 --> 00:06:12,039
Speaker 4: walk this journey through with you, start to implement some

118
00:06:12,120 --> 00:06:14,320
Speaker 4: of the systems, start to train you so that you

119
00:06:14,360 --> 00:06:16,600
Speaker 4: have an understanding of what's going to be different. So,

120
00:06:16,680 --> 00:06:20,120
Speaker 4: like I say, multifacets of things that have been happening,

121
00:06:20,120 --> 00:06:23,120
Speaker 4: the cogs in the wheel, but a very very interesting

122
00:06:23,160 --> 00:06:23,960
Speaker 4: piece of machinery.

123
00:06:24,040 --> 00:06:27,160
Speaker 2: Okay, And the big question in our listeners' minds is

124
00:06:27,600 --> 00:06:30,560
Speaker 2: how are you going to be different to how it

125
00:06:30,680 --> 00:06:34,680
Speaker 2: Tuba has been running the National Lottery. I know, as Sizikaiah,

126
00:06:34,720 --> 00:06:41,280
Speaker 2: you've spoken about expanding the accessibility through banking apps, retail terminals,

127
00:06:41,800 --> 00:06:45,560
Speaker 2: handheld devices. You're promising more frequent jackpots. How will the

128
00:06:45,720 --> 00:06:51,960
Speaker 2: day to day lottery experience actually change for ordinary South Africans.

129
00:06:52,240 --> 00:06:54,839
Speaker 4: So let me break it down into two categories. There's

130
00:06:54,880 --> 00:06:59,320
Speaker 4: obviously the channels in terms of how each player will

131
00:06:59,360 --> 00:07:02,120
Speaker 4: interact with the product. And as you rightly say, we

132
00:07:02,360 --> 00:07:06,960
Speaker 4: have signed up a lot more retailers than we had before,

133
00:07:07,240 --> 00:07:11,240
Speaker 4: so already that typical bricks and mortar model is expanding.

134
00:07:11,320 --> 00:07:14,760
Speaker 4: You'll start to see more lottery terminals in a lot

135
00:07:14,800 --> 00:07:18,000
Speaker 4: more retail stores, whether it's the big chains or some

136
00:07:18,040 --> 00:07:20,600
Speaker 4: of the independent or some of the smaller staws. So

137
00:07:20,640 --> 00:07:22,880
Speaker 4: I think that's that's the first thing that's important, so

138
00:07:23,240 --> 00:07:24,600
Speaker 4: greater accessibility.

139
00:07:25,040 --> 00:07:26,400
Speaker 3: But I think what's also important.

140
00:07:26,400 --> 00:07:28,360
Speaker 4: You've mentioned that, you know, we call it the B

141
00:07:28,440 --> 00:07:32,520
Speaker 4: two B channels on the banking app. We have brought

142
00:07:32,640 --> 00:07:35,960
Speaker 4: in more bank banks that we partnered with. You know,

143
00:07:36,000 --> 00:07:38,920
Speaker 4: there was an x amount currently, but now we've increased

144
00:07:38,920 --> 00:07:41,480
Speaker 4: that number of banks that will be carrying the lottery

145
00:07:41,480 --> 00:07:44,800
Speaker 4: product on their platform or on their app, so that's

146
00:07:44,800 --> 00:07:45,760
Speaker 4: incredibly exciting.

147
00:07:45,840 --> 00:07:47,880
Speaker 3: As well, we have handheld.

148
00:07:47,360 --> 00:07:51,920
Speaker 4: Devices that as part of our partnership with genlot in China,

149
00:07:52,120 --> 00:07:54,920
Speaker 4: who have a subsidiary Gen lot Essay, and that was

150
00:07:54,960 --> 00:07:57,720
Speaker 4: by the way, I pause on that. That was also

151
00:07:57,760 --> 00:08:00,920
Speaker 4: deliberate that the money that is generating within South Afkaka

152
00:08:00,960 --> 00:08:03,120
Speaker 4: stays within South Africa, so that was a big part

153
00:08:03,400 --> 00:08:06,400
Speaker 4: of our strategy of localization. So whilst we use gen

154
00:08:06,480 --> 00:08:10,040
Speaker 4: loot China, there's a gen lot Essay and everything then

155
00:08:10,280 --> 00:08:12,520
Speaker 4: is kind of operat and that's a first in South

156
00:08:12,520 --> 00:08:15,280
Speaker 4: Afkan history because all along a lot of the technology partners,

157
00:08:15,520 --> 00:08:19,040
Speaker 4: we're taking money out of the country and going into

158
00:08:19,120 --> 00:08:21,200
Speaker 4: kind of let's say the host country. So from a

159
00:08:21,280 --> 00:08:24,280
Speaker 4: channel perspective, we have these handheld devices that are going

160
00:08:24,320 --> 00:08:27,520
Speaker 4: to be available in you know, the raw areas, the

161
00:08:27,520 --> 00:08:30,320
Speaker 4: township areas, because some of the stores might not necessarily

162
00:08:30,320 --> 00:08:33,280
Speaker 4: have the space to put in a big terminal. So

163
00:08:33,480 --> 00:08:36,920
Speaker 4: we've definitely made it a lot more accessible and a

164
00:08:36,920 --> 00:08:39,480
Speaker 4: lot more easier for people to access.

165
00:08:39,520 --> 00:08:40,679
Speaker 3: So that's on the channel.

166
00:08:40,400 --> 00:08:43,199
Speaker 4: Franch Then, obviously from a product perspective, I mean, I

167
00:08:43,200 --> 00:08:45,800
Speaker 4: think we're going to need another hour some really really

168
00:08:45,840 --> 00:08:48,960
Speaker 4: amazing innovations around that clement. But what I can say

169
00:08:49,200 --> 00:08:53,160
Speaker 4: is previously you'd see a lot long queues.

170
00:08:52,880 --> 00:08:55,560
Speaker 3: In the retail stores. People are their numbers, etc.

171
00:08:56,040 --> 00:08:57,719
Speaker 4: So what we've done is we've bought in a new

172
00:08:57,760 --> 00:09:00,600
Speaker 4: innovation with a QR coat of a data free sight.

173
00:09:01,160 --> 00:09:04,840
Speaker 4: So if you experment want to either pick your numbers

174
00:09:04,840 --> 00:09:06,600
Speaker 4: and then just go and scan and then get your

175
00:09:06,640 --> 00:09:09,240
Speaker 4: coupon generated, you can now you don't have to be

176
00:09:09,280 --> 00:09:11,960
Speaker 4: standing at the tel. And second, if you want to

177
00:09:12,080 --> 00:09:14,040
Speaker 4: check your numbers, because that also takes time. You have

178
00:09:14,040 --> 00:09:16,520
Speaker 4: a ticket, you're not sure if you've won, you're not sure,

179
00:09:16,600 --> 00:09:17,760
Speaker 4: you know these are the numbers.

180
00:09:17,960 --> 00:09:20,800
Speaker 3: Instead of giving the ticket, you still can to the teller.

181
00:09:21,160 --> 00:09:24,360
Speaker 4: We've also made it easily available and the journey now

182
00:09:24,400 --> 00:09:25,840
Speaker 4: sits a lot with the consumer.

183
00:09:25,880 --> 00:09:26,480
Speaker 3: With the player.

184
00:09:26,720 --> 00:09:29,400
Speaker 4: You can now scan your ticket on a cure code

185
00:09:29,400 --> 00:09:31,880
Speaker 4: and immediately you'll know if you've got a winner or.

186
00:09:31,880 --> 00:09:32,720
Speaker 3: You don't have a winner.

187
00:09:32,960 --> 00:09:35,680
Speaker 4: So we're starting to just deal with some of those

188
00:09:35,720 --> 00:09:38,240
Speaker 4: headaches in terms of traffic, in terms of you know,

189
00:09:38,360 --> 00:09:41,400
Speaker 4: long queues and over and above that. Yes, I think

190
00:09:41,400 --> 00:09:44,960
Speaker 4: the jackpot is a very, very very important part of

191
00:09:44,960 --> 00:09:48,440
Speaker 4: this because we play to win the jackpot, and currently

192
00:09:48,559 --> 00:09:51,480
Speaker 4: at this point in time, you see what's called jackpot fatigue.

193
00:09:51,559 --> 00:09:54,480
Speaker 4: You know, we're gone for weeks. The jackpot gets bigger,

194
00:09:54,720 --> 00:09:57,000
Speaker 4: but it just keeps on rolling over and rolling over.

195
00:09:57,360 --> 00:10:00,440
Speaker 4: Some of the innovations that we've put forward is skating

196
00:10:00,480 --> 00:10:03,760
Speaker 4: that jackpot so that we start to make it more meaningful,

197
00:10:04,040 --> 00:10:07,680
Speaker 4: more frequently and and players can start to feel that

198
00:10:07,760 --> 00:10:11,000
Speaker 4: this is actually attainable. We've also played around and some

199
00:10:11,080 --> 00:10:12,920
Speaker 4: of the arts can't go into the details around that,

200
00:10:13,320 --> 00:10:18,120
Speaker 4: but we've i mean decreased the odds and making sure

201
00:10:18,160 --> 00:10:20,920
Speaker 4: that it is a little bit more attainable than it was.

202
00:10:21,000 --> 00:10:23,800
Speaker 4: And that's the mechanism of the game design that we

203
00:10:23,920 --> 00:10:27,920
Speaker 4: truly took time in putting in putting together. So channel

204
00:10:28,280 --> 00:10:31,360
Speaker 4: product exciting and of course, last but not east, the

205
00:10:31,400 --> 00:10:34,400
Speaker 4: live lotto draws coming back on screen. It was important

206
00:10:34,400 --> 00:10:37,120
Speaker 4: for us to bring that just to show the transparency

207
00:10:37,160 --> 00:10:39,080
Speaker 4: apart from the fact that it's such a you know,

208
00:10:39,240 --> 00:10:41,959
Speaker 4: South African tradition sitting around you know.

209
00:10:41,920 --> 00:10:45,560
Speaker 1: That that it hasn't been around. It's been quite a while.

210
00:10:45,720 --> 00:10:48,720
Speaker 4: I think even before COVID, right and what that dead

211
00:10:48,760 --> 00:10:51,680
Speaker 4: tenment was, I guess consumers started doubting to a certain

212
00:10:51,679 --> 00:10:55,600
Speaker 4: extent the transparency. Are the people sitting in some dark

213
00:10:55,720 --> 00:10:59,280
Speaker 4: corner spewing out numbers and we're saying that's actually not

214
00:10:59,600 --> 00:11:01,960
Speaker 4: the case. You know, there's a number of systems and

215
00:11:02,000 --> 00:11:04,559
Speaker 4: we're bringing back that live lottery draw for the excitement,

216
00:11:04,600 --> 00:11:09,560
Speaker 4: but most importantly education and transparency to show the South

217
00:11:09,559 --> 00:11:11,960
Speaker 4: African players that you know, this is something that's very

218
00:11:12,040 --> 00:11:15,080
Speaker 4: attainable and it you know, it's a system with checks

219
00:11:15,080 --> 00:11:17,440
Speaker 4: and balances that is for the South African play.

220
00:11:17,600 --> 00:11:18,320
Speaker 1: That's exciting.

221
00:11:18,360 --> 00:11:21,040
Speaker 2: I know there was a lot of debate in recent

222
00:11:21,160 --> 00:11:25,400
Speaker 2: years from people who play the LOTO, especially on social media,

223
00:11:25,440 --> 00:11:28,600
Speaker 2: who've been calling for those live broadcasts to come back to,

224
00:11:29,080 --> 00:11:32,480
Speaker 2: as you say, increase that issue of transparency.

225
00:11:32,760 --> 00:11:35,080
Speaker 1: Let's talk about responsible play.

226
00:11:35,240 --> 00:11:38,480
Speaker 2: I mean, you know about the proliferation of online gambling

227
00:11:39,440 --> 00:11:41,439
Speaker 2: and how that has wrecked societies.

228
00:11:42,760 --> 00:11:45,720
Speaker 1: As Sizekiah, I mean, how much.

229
00:11:45,520 --> 00:11:48,840
Speaker 2: Of what you do is also influenced by the need

230
00:11:49,000 --> 00:11:52,000
Speaker 2: to ensure there is a responsible play and you take

231
00:11:52,040 --> 00:11:53,560
Speaker 2: that responsibility seriously.

232
00:11:54,320 --> 00:11:57,319
Speaker 4: And I guess in the context of where we are

233
00:11:57,480 --> 00:12:02,679
Speaker 4: South Africans, Clement, it's such a pivotal perspective, right responsible

234
00:12:03,280 --> 00:12:06,959
Speaker 4: play and ensuring that people are not over and debted

235
00:12:07,000 --> 00:12:10,400
Speaker 4: and people are just not getting into trouble. So from

236
00:12:10,480 --> 00:12:15,800
Speaker 4: our perspective, I think from responsible play is embedded in operations.

237
00:12:16,200 --> 00:12:18,199
Speaker 3: So the typical standard you.

238
00:12:18,160 --> 00:12:20,840
Speaker 4: Know, not for not for sale, to pay you know,

239
00:12:20,920 --> 00:12:23,600
Speaker 4: persons under the age of eighteen. So we really work

240
00:12:23,640 --> 00:12:26,160
Speaker 4: with our retailers and making sure that when somebody comes

241
00:12:26,160 --> 00:12:29,320
Speaker 4: to the counter retailer or the teller, you have the

242
00:12:29,400 --> 00:12:32,880
Speaker 4: right to ask for age, you have age verification, et cetera.

243
00:12:33,400 --> 00:12:35,480
Speaker 3: But I think also over.

244
00:12:35,400 --> 00:12:38,480
Speaker 4: And above that we've got, you know, the support channels

245
00:12:38,480 --> 00:12:40,160
Speaker 4: that have to be in place. If you feel that

246
00:12:40,200 --> 00:12:43,000
Speaker 4: you have a problem, you know, we have that responsible

247
00:12:43,080 --> 00:12:46,200
Speaker 4: play help planned that you can reach out to. But

248
00:12:46,240 --> 00:12:51,960
Speaker 4: I think what's important because we are also emphasizing on omnichannels.

249
00:12:51,960 --> 00:12:55,719
Speaker 4: So part of what we're building is a value proposition

250
00:12:56,120 --> 00:12:59,160
Speaker 4: digital value proposition right to say that you can also

251
00:12:59,160 --> 00:13:02,920
Speaker 4: play on the app that the lottery app that we're

252
00:13:02,960 --> 00:13:05,760
Speaker 4: going to have, and inside there as well, there's checks

253
00:13:05,760 --> 00:13:08,520
Speaker 4: and balances for example, right now by you know, when

254
00:13:08,559 --> 00:13:11,760
Speaker 4: you try and play the lottery on a banking app,

255
00:13:11,760 --> 00:13:14,160
Speaker 4: this cut off times right, and that's I think we're

256
00:13:14,160 --> 00:13:18,200
Speaker 4: the only ones as the Lottery that have that that

257
00:13:18,320 --> 00:13:19,760
Speaker 4: have those checks and balances.

258
00:13:19,760 --> 00:13:20,880
Speaker 3: So we're going to continue with that.

259
00:13:21,400 --> 00:13:23,760
Speaker 4: Over and above that, even with our own app, we're

260
00:13:23,800 --> 00:13:27,120
Speaker 4: putting in checks and balances that say, hang on, Clement

261
00:13:27,200 --> 00:13:29,679
Speaker 4: has been playing for five hours non stop. You know,

262
00:13:30,040 --> 00:13:33,600
Speaker 4: let's put in a mechanism that warns him and that

263
00:13:33,679 --> 00:13:37,559
Speaker 4: then starts to make him aware that continuously you could

264
00:13:37,600 --> 00:13:41,160
Speaker 4: be finding yourself in a problem. So there are a

265
00:13:41,280 --> 00:13:43,800
Speaker 4: number of those, but over and above that, we have

266
00:13:44,000 --> 00:13:47,680
Speaker 4: to subscribe to the National Lotteries Act, and as the

267
00:13:47,840 --> 00:13:50,920
Speaker 4: NLC being the custodian of that, like I say, checks

268
00:13:50,920 --> 00:13:54,319
Speaker 4: and balances, they'll equally hold us accountable in terms of

269
00:13:54,360 --> 00:13:57,320
Speaker 4: those stats and making sure that the health of the

270
00:13:57,360 --> 00:14:00,319
Speaker 4: player is always at the core of what we offer.

271
00:14:00,440 --> 00:14:02,240
Speaker 2: I want to and by the way I see your

272
00:14:02,280 --> 00:14:05,520
Speaker 2: questions coming through, we'll get to them after the headlines,

273
00:14:05,559 --> 00:14:07,360
Speaker 2: I promise. I just want to take out some of

274
00:14:07,360 --> 00:14:10,600
Speaker 2: the key questions I have for Fundy and then she's

275
00:14:10,679 --> 00:14:13,920
Speaker 2: all yours. So you can call us an oh and

276
00:14:14,000 --> 00:14:16,199
Speaker 2: one eighty three h seven oh two if you've got

277
00:14:16,280 --> 00:14:22,120
Speaker 2: questions or some inputs or some suggestions for the you know,

278
00:14:22,200 --> 00:14:24,280
Speaker 2: then you operate of the National Lottery. You can also

279
00:14:24,320 --> 00:14:26,400
Speaker 2: send your whatsaps on seven two seven oh two one

280
00:14:26,480 --> 00:14:28,440
Speaker 2: seven oh two. I want to talk a little bit

281
00:14:28,480 --> 00:14:33,560
Speaker 2: about the contributions to the National the National Lottery Distribution

282
00:14:33,680 --> 00:14:38,800
Speaker 2: Trust Fund. What is your thinking as size KaiA around there,

283
00:14:38,960 --> 00:14:44,000
Speaker 2: especially because there's been a lot of reports disturbing ones

284
00:14:44,040 --> 00:14:49,000
Speaker 2: about how money that was intended to benefit communities didn't

285
00:14:49,120 --> 00:14:52,720
Speaker 2: end up benefiting communities. What checks and balances, then, do

286
00:14:52,760 --> 00:14:54,920
Speaker 2: you put in place so that people who are playing

287
00:14:54,960 --> 00:14:58,040
Speaker 2: the lotto know that actually that money goes to like

288
00:14:58,160 --> 00:15:01,280
Speaker 2: good causes, they're changing life, and it's not going to

289
00:15:01,360 --> 00:15:04,480
Speaker 2: people that are politically connected or connected to people who

290
00:15:04,520 --> 00:15:05,600
Speaker 2: are running the foundation.

291
00:15:06,760 --> 00:15:10,600
Speaker 4: So maybe let me also answer it on two facets. Right,

292
00:15:11,320 --> 00:15:14,000
Speaker 4: let me just start with the pure numbers. So if you,

293
00:15:14,080 --> 00:15:16,680
Speaker 4: as a as a player, purchase a ticket of one

294
00:15:16,720 --> 00:15:19,600
Speaker 4: hundred rants, we must break down how that hundred rants

295
00:15:19,600 --> 00:15:20,920
Speaker 4: are spent or distributed.

296
00:15:21,120 --> 00:15:23,040
Speaker 3: Right, So already.

297
00:15:22,800 --> 00:15:25,200
Speaker 4: Of that one hundred grands, twenty five percent is ring

298
00:15:25,240 --> 00:15:27,560
Speaker 4: fenced and already goes into the good causes, and I'll

299
00:15:27,560 --> 00:15:30,960
Speaker 4: get into the distribution of that. Of that, we then

300
00:15:31,040 --> 00:15:33,840
Speaker 4: take fifty to fifty three percent, so fifty ruands, So

301
00:15:33,880 --> 00:15:36,400
Speaker 4: fifty three runds of that has to go into a pool,

302
00:15:36,520 --> 00:15:39,200
Speaker 4: because that's how the jackpot is made up of, right,

303
00:15:39,640 --> 00:15:42,360
Speaker 4: so we put that into let's.

304
00:15:42,120 --> 00:15:43,160
Speaker 3: Call it the jackpot poll.

305
00:15:43,600 --> 00:15:47,360
Speaker 4: The retailers that are currently selling our lottery products are

306
00:15:47,480 --> 00:15:50,360
Speaker 4: entitled to a six percent commission, so six runds of

307
00:15:50,400 --> 00:15:53,920
Speaker 4: that must go into the retailers for their effort, for

308
00:15:54,000 --> 00:15:58,200
Speaker 4: their space, et cetera. And then lastly, operating costs, which

309
00:15:58,240 --> 00:16:01,600
Speaker 4: are between fifteen to eighteen percent that go to Sizaka

310
00:16:01,680 --> 00:16:04,640
Speaker 4: to ensure that the systems are in place that the

311
00:16:04,680 --> 00:16:10,160
Speaker 4: lottery continuously is running transparently, efficiently, et cetera. Like any

312
00:16:10,200 --> 00:16:13,200
Speaker 4: business has an operating cost, so fifteen to eighteen rands

313
00:16:13,200 --> 00:16:15,880
Speaker 4: of that then comes through to us and then obviously

314
00:16:15,960 --> 00:16:18,440
Speaker 4: tax B one percent. So really that gives you a

315
00:16:18,480 --> 00:16:21,840
Speaker 4: feel of how that's broken up. And I needed to

316
00:16:22,040 --> 00:16:24,440
Speaker 4: just take us through that breakdown because then the end

317
00:16:24,440 --> 00:16:26,480
Speaker 4: of the day, then it then becomes well, what then

318
00:16:26,520 --> 00:16:28,840
Speaker 4: happens of the twenty five rands fuenty that you've mentioned

319
00:16:28,880 --> 00:16:29,760
Speaker 4: of the good causes?

320
00:16:30,080 --> 00:16:31,040
Speaker 3: So what then happens?

321
00:16:31,080 --> 00:16:35,240
Speaker 4: We as an operator, legislatively are required to take that

322
00:16:35,320 --> 00:16:39,080
Speaker 4: through to the NLC and then to the NLDTF. The

323
00:16:39,200 --> 00:16:44,400
Speaker 4: NLDTF and the NLC are constructed or are the ambit

324
00:16:44,760 --> 00:16:47,560
Speaker 4: of the Minister of Trade and Industry, so he or

325
00:16:47,800 --> 00:16:51,640
Speaker 4: you know, is the one that appoints and within that

326
00:16:51,760 --> 00:16:55,080
Speaker 4: constitution of that board and the trust and the NLC,

327
00:16:55,440 --> 00:17:00,600
Speaker 4: the good causes are therefore distributed from there. Right now,

328
00:17:00,600 --> 00:17:06,400
Speaker 4: we know that the lottery is South Africa's largest philanthropic contributor.

329
00:17:06,920 --> 00:17:10,159
Speaker 4: So and I'm not going to city and the naive

330
00:17:10,200 --> 00:17:12,320
Speaker 4: and say it hasn't been a problem. It has been

331
00:17:12,359 --> 00:17:15,359
Speaker 4: a problem in South Africans have the right to feel

332
00:17:15,440 --> 00:17:18,280
Speaker 4: that they you know, that something was wrong with the system.

333
00:17:18,640 --> 00:17:21,280
Speaker 4: But having been involved in the lottery, you know, over

334
00:17:21,320 --> 00:17:23,680
Speaker 4: the last year or so, just kind of they've done

335
00:17:23,680 --> 00:17:27,520
Speaker 4: a lot of work, you know, the SIU, all that investigation,

336
00:17:28,080 --> 00:17:30,760
Speaker 4: I think is starting to clear a little bit some

337
00:17:30,880 --> 00:17:33,720
Speaker 4: of the processes and ensure that the checks and balances

338
00:17:33,720 --> 00:17:36,280
Speaker 4: are in place. There's you know, the commission at the

339
00:17:36,359 --> 00:17:39,840
Speaker 4: NLC has done a superb job with her team in

340
00:17:39,960 --> 00:17:42,920
Speaker 4: really ensuring that those trusts, you know, the trust is

341
00:17:42,960 --> 00:17:45,639
Speaker 4: Baltic and the checks and balances. But that is purely

342
00:17:45,680 --> 00:17:48,520
Speaker 4: the ambut of the NLC and the NLTT.

343
00:17:48,359 --> 00:17:49,360
Speaker 1: Which separates you.

344
00:17:50,840 --> 00:17:55,760
Speaker 2: As Szekaya just explain though, because now I'm getting confused.

345
00:17:55,920 --> 00:17:56,400
Speaker 1: NLC.

346
00:17:56,520 --> 00:18:00,960
Speaker 2: The difference between the NLC and nl DTF. Isn't that

347
00:18:01,040 --> 00:18:01,640
Speaker 2: the same thing?

348
00:18:02,359 --> 00:18:03,440
Speaker 3: It is, but it isn't.

349
00:18:03,560 --> 00:18:08,760
Speaker 4: Okay, So the NLC is an agency of the DTI, right,

350
00:18:09,240 --> 00:18:11,080
Speaker 4: so they are the ones that make sure that day

351
00:18:11,119 --> 00:18:14,840
Speaker 4: to day we are responsible, held accountable and make sure

352
00:18:15,160 --> 00:18:17,640
Speaker 4: you know that they aren't trusted as you know, part

353
00:18:17,680 --> 00:18:20,000
Speaker 4: of the country's mandate doing sure that we have a

354
00:18:20,080 --> 00:18:23,600
Speaker 4: care very very good lottery that's running. And then you've

355
00:18:23,600 --> 00:18:26,879
Speaker 4: got the NLDTF, which is the I forgot what the

356
00:18:26,960 --> 00:18:30,640
Speaker 4: acronym stands for, but they're the one they distribute. That's

357
00:18:30,680 --> 00:18:33,359
Speaker 4: the trust fund that distributes on behalf of the NLC.

358
00:18:33,480 --> 00:18:35,960
Speaker 4: So whilst the NLC, let's call it, to lack of

359
00:18:35,960 --> 00:18:38,880
Speaker 4: a better word, collects, they then pass on the money

360
00:18:38,920 --> 00:18:42,320
Speaker 4: to the NLDTF, and the NLDTF is then the ones

361
00:18:42,359 --> 00:18:46,720
Speaker 4: that then you know, contribute or distribute for sports, arts, culture,

362
00:18:47,119 --> 00:18:48,640
Speaker 4: et cetera, all those good courses.

363
00:18:48,760 --> 00:18:54,840
Speaker 1: Yeah, are there still any legal issues on your table?

364
00:18:54,960 --> 00:18:57,680
Speaker 2: I know that there was a cut ruling that came

365
00:18:57,760 --> 00:19:01,960
Speaker 2: up and said government can really stand YouTuber's contract by

366
00:19:02,000 --> 00:19:05,639
Speaker 2: another twelve months, but do you have any legal issues

367
00:19:05,640 --> 00:19:07,359
Speaker 2: to still sort out before the first of June or

368
00:19:07,400 --> 00:19:09,119
Speaker 2: that's been dealt with, it's out of the way.

369
00:19:09,359 --> 00:19:10,600
Speaker 3: It'll continue.

370
00:19:11,280 --> 00:19:13,440
Speaker 4: You know, as you started in your preamble to say

371
00:19:13,480 --> 00:19:17,399
Speaker 4: this is the fourth license, Every single license that's been

372
00:19:17,440 --> 00:19:20,399
Speaker 4: awarded has always gone into litigation. So I think it

373
00:19:20,400 --> 00:19:22,359
Speaker 4: would be naive of us to say that we didn't

374
00:19:22,400 --> 00:19:27,359
Speaker 4: expect it. But, like I say, really emboldened by the

375
00:19:27,400 --> 00:19:30,159
Speaker 4: fact that we know that our value proposition was a

376
00:19:30,200 --> 00:19:35,359
Speaker 4: good and excellent, you know value proposition. However, there is

377
00:19:35,400 --> 00:19:38,400
Speaker 4: a current court challenge that's before us and that we

378
00:19:38,560 --> 00:19:42,240
Speaker 4: are you know, kind of taking part in.

379
00:19:42,920 --> 00:19:45,120
Speaker 3: Ittuba obviously took.

380
00:19:44,840 --> 00:19:50,440
Speaker 4: The the whole process under review. So what said last

381
00:19:50,520 --> 00:19:54,119
Speaker 4: year in November was the urgency, the urgent part of

382
00:19:54,119 --> 00:19:59,760
Speaker 4: the application which didn't succeed and it was not awarded

383
00:19:59,800 --> 00:20:03,280
Speaker 4: to two in terms of urgency with costs by the way.

384
00:20:03,840 --> 00:20:06,399
Speaker 3: So now what remains.

385
00:20:06,040 --> 00:20:10,800
Speaker 4: Is the review application that is still to be set out.

386
00:20:11,080 --> 00:20:11,960
Speaker 3: We will continue.

387
00:20:12,080 --> 00:20:15,000
Speaker 4: We continue because like I say, eighty two days until

388
00:20:15,000 --> 00:20:18,480
Speaker 4: the first of June, we won't be deterred. And at

389
00:20:18,520 --> 00:20:21,359
Speaker 4: this point in time, you know, it's we have to

390
00:20:21,400 --> 00:20:24,920
Speaker 4: go through the motions. But we're comfortable and we're confident

391
00:20:24,960 --> 00:20:27,760
Speaker 4: on our case that it's it's business and.

392
00:20:27,680 --> 00:20:29,600
Speaker 3: It's all systems go for us on the first two June.

393
00:20:29,640 --> 00:20:31,399
Speaker 3: So that's a big one. I guess that's sitting in

394
00:20:31,400 --> 00:20:32,119
Speaker 3: front of us.

395
00:20:32,080 --> 00:20:34,440
Speaker 2: All right, Oh one one eight day three, oh seven

396
00:20:34,440 --> 00:20:36,520
Speaker 2: oh two, that's the number to dial. You can send

397
00:20:36,520 --> 00:20:39,240
Speaker 2: your whatsaps as well on oh seven two, seven oh

398
00:20:39,280 --> 00:20:43,080
Speaker 2: two one seven oh two. Have been in conversation this

399
00:20:43,320 --> 00:20:46,600
Speaker 2: hour with Fundi Citabe, who is the chief operating officer

400
00:20:46,760 --> 00:20:51,200
Speaker 2: of Sizekaiah Holdings, the new operator of the National Lottery.

401
00:20:51,200 --> 00:20:53,600
Speaker 2: What are your questions, what are your inputs? All of

402
00:20:53,640 --> 00:20:55,640
Speaker 2: that coming up after the headlines.

403
00:20:55,560 --> 00:20:59,960
Speaker 1: Seven into RECLEMENTO. Let's walk this all.

404
00:21:00,440 --> 00:21:03,879
Speaker 2: It's twenty five minutes before eleven outlaw from the first

405
00:21:04,080 --> 00:21:07,480
Speaker 2: of June. It's not going to be tubeer that operates

406
00:21:07,520 --> 00:21:11,040
Speaker 2: the National Lottery is going to be Sizekiah. And we're

407
00:21:11,040 --> 00:21:15,080
Speaker 2: speaking to the chief operating Officer fun dec Tabe this morning.

408
00:21:15,359 --> 00:21:18,199
Speaker 2: What questions do you have, what input do you have?

409
00:21:18,280 --> 00:21:21,040
Speaker 2: What changes would you like to see? I'm taking your

410
00:21:21,040 --> 00:21:23,880
Speaker 2: cause and you're what's a voice note? So let's start here.

411
00:21:25,000 --> 00:21:28,800
Speaker 5: The morning morning migration who asked her how are they

412
00:21:28,920 --> 00:21:32,320
Speaker 5: going to deal with this thing that the machines are offline?

413
00:21:32,600 --> 00:21:35,639
Speaker 6: Offline was often only go there the machines are of

414
00:21:36,160 --> 00:21:39,040
Speaker 6: So I'm asking the questionality to give you.

415
00:21:41,680 --> 00:21:41,840
Speaker 2: HI.

416
00:21:42,040 --> 00:21:42,560
Speaker 7: I'd like to know.

417
00:21:43,000 --> 00:21:48,520
Speaker 8: I'm working outside the country in Malawi. I'm a CAPITEC

418
00:21:48,800 --> 00:21:54,679
Speaker 8: banking a player lottery, but not outside of South Africa.

419
00:21:55,480 --> 00:21:59,440
Speaker 8: So if I tried it says sorry, I'm reber what

420
00:21:59,520 --> 00:22:03,000
Speaker 8: it says, but I can't play Africa and yet my

421
00:22:03,119 --> 00:22:05,840
Speaker 8: one colleague from so Athaska who's got an aside cats

422
00:22:06,960 --> 00:22:07,880
Speaker 8: a banking app.

423
00:22:08,000 --> 00:22:11,440
Speaker 1: He can play lotterly. So is that something to do

424
00:22:11,640 --> 00:22:12,119
Speaker 1: the banks?

425
00:22:14,000 --> 00:22:21,680
Speaker 9: Oh yeah, just wondering, High Clement, I'm anonymous. Ask the

426
00:22:21,760 --> 00:22:24,640
Speaker 9: lady if they're gonna bring the scratch tickets because people

427
00:22:24,800 --> 00:22:28,280
Speaker 9: used to win you know, breakfast money with the scratch tickets.

428
00:22:28,640 --> 00:22:28,840
Speaker 2: You know.

429
00:22:30,000 --> 00:22:34,080
Speaker 9: Yeah, because this rolling balls, it's not working for a

430
00:22:34,200 --> 00:22:37,840
Speaker 9: lot of people. So the scratch carts, you know, like overseas,

431
00:22:38,600 --> 00:22:42,679
Speaker 9: I think they can do better for some people, you.

432
00:22:42,720 --> 00:22:43,840
Speaker 3: Know who hasn't got money.

433
00:22:44,080 --> 00:22:46,600
Speaker 9: Maybe they can win two hundred trains five und you know,

434
00:22:47,160 --> 00:22:48,240
Speaker 9: from the scratch carts.

435
00:22:48,720 --> 00:22:51,200
Speaker 1: Thank you, bye bye, oh thank you. Let's start with

436
00:22:51,440 --> 00:22:55,080
Speaker 1: this group of questions FUNDI okay, let.

437
00:22:55,000 --> 00:22:57,400
Speaker 4: Me start with the last one, because that's an exciting one.

438
00:22:57,640 --> 00:23:00,639
Speaker 4: Of course, scratch cards are coming back. Part of the

439
00:23:00,720 --> 00:23:05,359
Speaker 4: reason we're realized that in terms of you know, different

440
00:23:05,400 --> 00:23:09,640
Speaker 4: player requirements, different personas of players, that the scratch card

441
00:23:09,720 --> 00:23:12,720
Speaker 4: was probably something that was missing because it's instantaneous and

442
00:23:12,800 --> 00:23:16,159
Speaker 4: it's low value but with potentially high winds and a

443
00:23:16,200 --> 00:23:18,480
Speaker 4: lot more regular than a jackpot. So those are definitely

444
00:23:18,560 --> 00:23:21,280
Speaker 4: coming back, and those will be offered both online and

445
00:23:21,400 --> 00:23:25,320
Speaker 4: within our retail environment as well, So yes, definitely coming back.

446
00:23:25,880 --> 00:23:28,880
Speaker 4: Then let me go to the gentlemen outside of the country,

447
00:23:29,119 --> 00:23:32,000
Speaker 4: so let me answer it from this perspective. The South

448
00:23:32,040 --> 00:23:35,760
Speaker 4: African Lottery is for people within South Africa, right, so

449
00:23:36,160 --> 00:23:38,960
Speaker 4: obviously there have to be checks and balances to ensure

450
00:23:39,040 --> 00:23:42,159
Speaker 4: that we don't have people they may be South African,

451
00:23:42,200 --> 00:23:44,440
Speaker 4: they may not be South African who are not inside

452
00:23:44,480 --> 00:23:45,679
Speaker 4: the borders of South Africa.

453
00:23:46,040 --> 00:23:47,760
Speaker 3: So there have to be those checks and balances to

454
00:23:47,880 --> 00:23:49,560
Speaker 3: be able to, you know, to play.

455
00:23:50,560 --> 00:23:52,840
Speaker 4: So I you know, I can sit here firmly and

456
00:23:52,960 --> 00:23:55,480
Speaker 4: say that you shouldn't be able to be playing the

457
00:23:55,560 --> 00:23:58,560
Speaker 4: lottery outside of the South African borders because now you're

458
00:23:58,600 --> 00:24:02,200
Speaker 4: starting on touching on different legislation other countries, so it

459
00:24:02,200 --> 00:24:02,960
Speaker 4: shouldn't be allowed.

460
00:24:03,880 --> 00:24:05,680
Speaker 3: But it may also just come down to a bank

461
00:24:05,800 --> 00:24:07,760
Speaker 3: to bank risk model.

462
00:24:07,920 --> 00:24:10,639
Speaker 4: So you know, if APPSA, I'm not sure if APPSA

463
00:24:10,760 --> 00:24:13,320
Speaker 4: versus Cappy taking you have to check with his bank

464
00:24:14,440 --> 00:24:18,560
Speaker 4: and then finally offline machines that Mightimeta raises very very

465
00:24:18,640 --> 00:24:22,040
Speaker 4: valid point because I think one because of the technology,

466
00:24:22,119 --> 00:24:27,199
Speaker 4: but also just the cell phone infrastructure and the network infrastructure.

467
00:24:26,560 --> 00:24:27,680
Speaker 3: There has been those problems.

468
00:24:27,760 --> 00:24:30,840
Speaker 4: But what we've done as part of offering with like

469
00:24:30,920 --> 00:24:33,919
Speaker 4: I said, general general essay and some of the partners

470
00:24:33,960 --> 00:24:37,960
Speaker 4: that we've got is we've got what we call next

471
00:24:38,040 --> 00:24:43,280
Speaker 4: generation multi network SIM technology. So within these machines we

472
00:24:43,400 --> 00:24:46,040
Speaker 4: put in in the routers, we put in SIM cards

473
00:24:46,080 --> 00:24:48,080
Speaker 4: that are able to just pick up the strongest network

474
00:24:48,119 --> 00:24:50,760
Speaker 4: at the time, so it's not necessarily confined to a

475
00:24:51,200 --> 00:24:55,159
Speaker 4: particular network provider, and if that network provider isn't strong,

476
00:24:56,000 --> 00:24:58,880
Speaker 4: then it's not working. So we've we've learned a lot

477
00:24:59,240 --> 00:25:02,960
Speaker 4: from you know, previous kind of learnings and we've instituted

478
00:25:03,000 --> 00:25:06,240
Speaker 4: into that. So there definitely will be that multi multi

479
00:25:06,320 --> 00:25:10,040
Speaker 4: dimensional SIM. But also think that the communications technology that

480
00:25:10,040 --> 00:25:12,040
Speaker 4: we're putting in from the get go is a lot

481
00:25:12,119 --> 00:25:14,159
Speaker 4: more modern, is a lot more agile, and speaks to

482
00:25:14,240 --> 00:25:18,639
Speaker 4: the South African context of different infrastructure, different availabilities. Like

483
00:25:18,720 --> 00:25:21,280
Speaker 4: I said earlier on, we want our rural customers to

484
00:25:21,359 --> 00:25:23,440
Speaker 4: be able to play, to be able to access. Those

485
00:25:23,480 --> 00:25:26,160
Speaker 4: handheld devices must be able to work, and of course

486
00:25:26,240 --> 00:25:28,600
Speaker 4: that means that we have to then boast that with

487
00:25:28,720 --> 00:25:30,800
Speaker 4: a very very reliable comms infrastructure.

488
00:25:31,160 --> 00:25:35,399
Speaker 1: Okay, here some more, what's a voice note, I haven't.

489
00:25:35,880 --> 00:25:39,320
Speaker 1: Can you ask the lady about.

490
00:25:40,560 --> 00:25:41,040
Speaker 9: Manuel?

491
00:25:42,000 --> 00:25:43,439
Speaker 1: Can they bring back Manuel?

492
00:25:43,520 --> 00:25:43,680
Speaker 5: Draw?

493
00:25:43,800 --> 00:25:44,119
Speaker 1: Please?

494
00:25:44,119 --> 00:25:49,600
Speaker 9: Side the theme of the tonic Tonic Dora, we don't

495
00:25:49,720 --> 00:25:51,680
Speaker 9: trust it? Can they bring Manuel?

496
00:25:52,800 --> 00:25:56,760
Speaker 1: So that is the fair morning claiment.

497
00:25:56,920 --> 00:26:01,280
Speaker 7: Ask your guests if they cannot put the the smaller amounts,

498
00:26:01,359 --> 00:26:03,840
Speaker 7: the one and the one in the powerboll, two in

499
00:26:03,920 --> 00:26:06,600
Speaker 7: the power ball or three numbers into a bit of

500
00:26:07,480 --> 00:26:10,480
Speaker 7: a bigger payout scale. At least if somebody plays a

501
00:26:10,520 --> 00:26:13,120
Speaker 7: fifteen or a twenty rand ticket they get their money

502
00:26:13,200 --> 00:26:15,359
Speaker 7: back instead of playing the thirty five end ticket and

503
00:26:15,400 --> 00:26:19,040
Speaker 7: getting back ten. And it will task people to play

504
00:26:19,840 --> 00:26:21,880
Speaker 7: a lot more just my point.

505
00:26:21,680 --> 00:26:24,960
Speaker 6: Of view, high ten than the team your guest is

506
00:26:25,040 --> 00:26:28,480
Speaker 6: say they will add more retail outlets. Don't you think

507
00:26:28,640 --> 00:26:35,040
Speaker 6: that a penetration strategy can end up promoting irresponsible gambling?

508
00:26:35,920 --> 00:26:37,920
Speaker 1: David, thank you so much.

509
00:26:39,440 --> 00:26:44,120
Speaker 4: Okay, so it's interesting if you do, dum if you don't,

510
00:26:44,560 --> 00:26:46,840
Speaker 4: you know the guests asked about a manual draw, and

511
00:26:47,480 --> 00:26:52,440
Speaker 4: we are saying that it's precisely that kind of perspective

512
00:26:52,480 --> 00:26:54,760
Speaker 4: that people felt that it wasn't fair that it was

513
00:26:55,000 --> 00:26:59,520
Speaker 4: a draw. Somewhere in the background that's happening so hence

514
00:26:59,640 --> 00:27:02,440
Speaker 4: i amphasize that the live lotterytoors are coming back. But

515
00:27:02,520 --> 00:27:05,840
Speaker 4: I think what we need to also note is there's

516
00:27:05,880 --> 00:27:09,440
Speaker 4: no lottery international best practice that runs manually, right, so

517
00:27:09,640 --> 00:27:13,399
Speaker 4: we are instituting our best practice. But I also need

518
00:27:13,680 --> 00:27:17,120
Speaker 4: to emphasize to him that there are checks and balances,

519
00:27:17,320 --> 00:27:19,800
Speaker 4: you know. So earlier on we spoke about the central

520
00:27:19,880 --> 00:27:22,560
Speaker 4: gaming system that's where you go and you choose your numbers.

521
00:27:22,920 --> 00:27:25,600
Speaker 3: Over and above that, the system that we use to

522
00:27:25,800 --> 00:27:26,680
Speaker 3: draw the numbers.

523
00:27:26,840 --> 00:27:30,720
Speaker 4: It's called an RANG system, random number generating system, that's

524
00:27:30,760 --> 00:27:35,200
Speaker 4: an independent system altogether that will then pull the winning numbers,

525
00:27:35,280 --> 00:27:37,520
Speaker 4: let's call it. And then on top of that, you've

526
00:27:37,560 --> 00:27:41,439
Speaker 4: got what's called an IVS Independent verification system that then

527
00:27:41,520 --> 00:27:45,119
Speaker 4: looks at these numbers did exist on our central gaming

528
00:27:45,160 --> 00:27:48,520
Speaker 4: system and this is what was chosen then through the

529
00:27:48,840 --> 00:27:52,879
Speaker 4: random number generation and therefore we can then verify that

530
00:27:53,040 --> 00:27:55,760
Speaker 4: it's you know, true and it's accurate. So there are

531
00:27:55,920 --> 00:27:58,080
Speaker 4: checks and balances, and we need to take the players

532
00:27:58,160 --> 00:28:01,560
Speaker 4: on us on this journey. Can definitely say to the

533
00:28:01,600 --> 00:28:03,520
Speaker 4: player there will be no manual draws. There are no

534
00:28:03,640 --> 00:28:06,399
Speaker 4: manual draws that are being done, and precisely because we

535
00:28:06,480 --> 00:28:09,480
Speaker 4: want to safeguard the you know, the integrity of the

536
00:28:09,560 --> 00:28:13,040
Speaker 4: lottery product because once you start having manual it's human interaction.

537
00:28:13,320 --> 00:28:15,920
Speaker 4: You know, it's human you know, where we're just human

538
00:28:15,960 --> 00:28:18,160
Speaker 4: beings and they could be mistakes or whatever the case

539
00:28:18,200 --> 00:28:21,639
Speaker 4: may be. So we're really wanting to move against that.

540
00:28:22,040 --> 00:28:25,800
Speaker 4: Hence the you know, the three systems that are critically important.

541
00:28:26,880 --> 00:28:29,400
Speaker 4: I think that was the question if I understood it correctly.

542
00:28:30,040 --> 00:28:32,480
Speaker 4: Term it is around the bigger pay you know, fixed payouts.

543
00:28:33,280 --> 00:28:35,960
Speaker 4: So part of what we have introduced, and we will

544
00:28:36,040 --> 00:28:41,480
Speaker 4: obviously start introducing the awareness probably within a month, so

545
00:28:41,560 --> 00:28:44,600
Speaker 4: the players are aware so I can guarantee that there

546
00:28:44,760 --> 00:28:48,080
Speaker 4: is a not only a cascading jackpot that we've got

547
00:28:48,240 --> 00:28:50,920
Speaker 4: so that when I said frequent jackpots, so if it

548
00:28:51,000 --> 00:28:53,320
Speaker 4: hasn't been one by a certain time, then we cascaded.

549
00:28:53,840 --> 00:28:56,720
Speaker 4: And you know, if you had played your six numbers

550
00:28:57,000 --> 00:29:00,360
Speaker 4: and the six numbers weren't one, we then forced down

551
00:29:00,480 --> 00:29:03,760
Speaker 4: five numbers, et cetera. So some of those things aren't play.

552
00:29:04,040 --> 00:29:06,600
Speaker 4: But over and above that, we've also played around with,

553
00:29:07,200 --> 00:29:10,080
Speaker 4: you know, how do we ensure that even with your

554
00:29:10,120 --> 00:29:12,840
Speaker 4: three numbers that you know, you can still potentially win

555
00:29:13,160 --> 00:29:15,440
Speaker 4: and that's part of some of the gaming innovation that

556
00:29:15,520 --> 00:29:18,400
Speaker 4: we've got, So I can confirm that that's definitely coming,

557
00:29:18,720 --> 00:29:20,880
Speaker 4: and then in time, we will then take time to

558
00:29:21,560 --> 00:29:23,200
Speaker 4: kind of take the players along that journey.

559
00:29:23,560 --> 00:29:28,440
Speaker 2: Yeah, and then someone else spoke about adding more retail outlets.

560
00:29:29,240 --> 00:29:33,800
Speaker 4: That that's already that's already done, So definitely read the

561
00:29:33,840 --> 00:29:37,480
Speaker 4: bigger retailer footprint, the banks that we've spoken about, et cetera.

562
00:29:37,720 --> 00:29:40,480
Speaker 4: But I think what he mentioned was this penetration strategy,

563
00:29:40,960 --> 00:29:43,440
Speaker 4: how do we avoid irresponsible gaming?

564
00:29:43,840 --> 00:29:44,000
Speaker 3: Right?

565
00:29:44,800 --> 00:29:47,400
Speaker 4: And we eluded it to We alluded to it earlier on.

566
00:29:47,640 --> 00:29:50,320
Speaker 4: So there are also limits within the system. So I

567
00:29:50,480 --> 00:29:53,040
Speaker 4: can't go and decide that I want to buy tickets

568
00:29:53,080 --> 00:29:55,280
Speaker 4: for two hundred thousand for the lottery.

569
00:29:55,440 --> 00:29:58,040
Speaker 3: You know, there's a system checks and balances that will

570
00:29:58,080 --> 00:29:59,000
Speaker 3: immediately stop you.

571
00:29:59,120 --> 00:30:02,000
Speaker 4: So the number of times and the number of the

572
00:30:02,000 --> 00:30:06,040
Speaker 4: amount is kept that a player can can obviously play.

573
00:30:06,400 --> 00:30:09,560
Speaker 4: And we're saying that, you know, over and about the

574
00:30:09,680 --> 00:30:12,760
Speaker 4: responsible gaming that we are here to the you know,

575
00:30:12,920 --> 00:30:15,040
Speaker 4: the codes of good practice that we are to adhere to.

576
00:30:15,840 --> 00:30:18,280
Speaker 4: You know, we we think that we've got it is

577
00:30:18,600 --> 00:30:23,640
Speaker 4: a really strong backbone to start to curb some of

578
00:30:23,720 --> 00:30:25,240
Speaker 4: that irresponsible gaming.

579
00:30:25,800 --> 00:30:31,360
Speaker 1: Pat, you're pulling us from Victoria good morning? No, yeah, sure,

580
00:30:31,440 --> 00:30:31,840
Speaker 1: go ahead.

581
00:30:34,280 --> 00:30:34,640
Speaker 2: What what.

582
00:30:37,720 --> 00:30:40,080
Speaker 5: Safety mentions are they're going to put into place to

583
00:30:40,240 --> 00:30:45,360
Speaker 5: ensure that big, big amount us like Jeff port Mila

584
00:30:46,000 --> 00:30:50,880
Speaker 5: if they don't claim right now, what's happening is if

585
00:30:52,680 --> 00:30:57,400
Speaker 5: Jack Portena doesn't clay, he's not aware that he's won,

586
00:30:58,320 --> 00:31:01,360
Speaker 5: Doctaris plays an address in from the winner to play.

587
00:31:03,040 --> 00:31:05,280
Speaker 5: That's not sae. I mean, we live in a country

588
00:31:05,320 --> 00:31:10,720
Speaker 5: where there's a lot of kidnapping elect portions. So what

589
00:31:11,160 --> 00:31:12,920
Speaker 5: what are they going to do to make sure that

590
00:31:13,440 --> 00:31:18,600
Speaker 5: it's automatic? If I play, I will a jackpot. The

591
00:31:18,720 --> 00:31:22,000
Speaker 5: message that I've one must come directly to me and

592
00:31:22,240 --> 00:31:25,760
Speaker 5: may alone wo to know that I've won because of

593
00:31:25,880 --> 00:31:30,760
Speaker 5: I've been allected by a particular application. So this is

594
00:31:30,840 --> 00:31:36,040
Speaker 5: meant to save guards the jack portuas. Right now, there's

595
00:31:36,080 --> 00:31:41,800
Speaker 5: this adverse that they play and secrets are easy to pass,

596
00:31:42,400 --> 00:31:46,360
Speaker 5: especially with with with within lotter itself. It hasn't done.

597
00:31:47,560 --> 00:31:50,640
Speaker 5: It sells a great deal of of of good because

598
00:31:50,680 --> 00:31:55,160
Speaker 5: of the corruption that ispening within the system of lotter.

599
00:31:55,600 --> 00:31:56,360
Speaker 5: Lotter is bought.

600
00:31:56,600 --> 00:31:59,800
Speaker 1: Yeah, got it, Pet in Victoria, thank you for for

601
00:32:00,040 --> 00:32:00,640
Speaker 1: for that question.

602
00:32:02,400 --> 00:32:07,280
Speaker 3: Yeah, So there definitely is a method if we break

603
00:32:07,320 --> 00:32:07,600
Speaker 3: it down.

604
00:32:07,800 --> 00:32:12,440
Speaker 4: So if if Pat, for example, plays online with his bank,

605
00:32:12,960 --> 00:32:15,680
Speaker 4: his bank will get in touch with him, all right,

606
00:32:15,800 --> 00:32:18,600
Speaker 4: They'll call him to say, mister Pat, you know you

607
00:32:18,840 --> 00:32:19,600
Speaker 4: you are a winner.

608
00:32:19,880 --> 00:32:26,080
Speaker 3: Please make your way to a a center. We're in

609
00:32:26,200 --> 00:32:26,640
Speaker 3: that center.

610
00:32:26,680 --> 00:32:31,840
Speaker 4: You're dealt with with anonymous and non nomenmity that word anonymous,

611
00:32:32,840 --> 00:32:33,520
Speaker 4: and you don't.

612
00:32:33,360 --> 00:32:34,600
Speaker 3: Have to disclose at all.

613
00:32:34,760 --> 00:32:37,720
Speaker 4: You as the person have the power and the right

614
00:32:37,920 --> 00:32:40,080
Speaker 4: to say I want to disclose. Well, I don't want

615
00:32:40,120 --> 00:32:43,640
Speaker 4: to disclose, and we cannot force you otherwise. So that's

616
00:32:43,680 --> 00:32:44,080
Speaker 4: the first.

617
00:32:44,560 --> 00:32:45,000
Speaker 3: Second thing.

618
00:32:45,080 --> 00:32:49,280
Speaker 4: Obviously online as well, if you as a player have

619
00:32:49,440 --> 00:32:52,480
Speaker 4: access to your online app and it's only you that

620
00:32:52,560 --> 00:32:55,040
Speaker 4: has access to it, there will be a notification and

621
00:32:55,160 --> 00:32:57,760
Speaker 4: a similar process kicks in that you know you won

622
00:32:57,840 --> 00:33:00,400
Speaker 4: an x amount and we will then be in touch

623
00:33:00,440 --> 00:33:02,760
Speaker 4: with you about how you then gage your winnings, but

624
00:33:03,040 --> 00:33:05,960
Speaker 4: never at any time to re announce that so and

625
00:33:06,120 --> 00:33:08,840
Speaker 4: so has one unless you decide that you want to announce.

626
00:33:08,840 --> 00:33:09,840
Speaker 3: It's not for us to announce.

627
00:33:10,280 --> 00:33:12,680
Speaker 4: And then lastly, I think the place where a lot

628
00:33:12,760 --> 00:33:14,480
Speaker 4: of this kind of sits, as you know, if you've

629
00:33:14,520 --> 00:33:18,360
Speaker 4: gone into a retail and you've bought a physical ticket, right,

630
00:33:18,680 --> 00:33:21,240
Speaker 4: we obviously have to announce the winning numbers because people

631
00:33:21,280 --> 00:33:23,440
Speaker 4: must know if they've won, well they haven't won. But

632
00:33:23,600 --> 00:33:27,600
Speaker 4: we never at any stage reveal that, you know, there's

633
00:33:27,600 --> 00:33:29,720
Speaker 4: a winner, there's two winners. We never at any state

634
00:33:29,800 --> 00:33:31,480
Speaker 4: say that this. You know, We just say there is

635
00:33:31,520 --> 00:33:34,840
Speaker 4: a winner, and it's incumbent on you to check your

636
00:33:34,920 --> 00:33:37,960
Speaker 4: ticket to say, okay, I potentially could be that winner.

637
00:33:38,000 --> 00:33:40,400
Speaker 4: Then you come into our offices and within our own

638
00:33:40,560 --> 00:33:45,560
Speaker 4: officers clement. We deal with winners in a very anonymous culture.

639
00:33:45,840 --> 00:33:48,160
Speaker 3: So you come in, we already put you.

640
00:33:48,360 --> 00:33:52,360
Speaker 4: Into you know, a winner's lounge where it is secure,

641
00:33:52,640 --> 00:33:56,440
Speaker 4: it is it is in confidence, and we then go

642
00:33:56,600 --> 00:33:58,440
Speaker 4: through the process with you because obviously we've got a

643
00:33:58,520 --> 00:34:01,440
Speaker 4: vet that that's a winning ticket, it's not fraudulent, and

644
00:34:01,520 --> 00:34:05,120
Speaker 4: there have to be some supporting services around that, you know,

645
00:34:05,440 --> 00:34:08,560
Speaker 4: around how you handle your many financial counseling. So that

646
00:34:08,680 --> 00:34:11,840
Speaker 4: whole process is also part of what we've put together.

647
00:34:12,000 --> 00:34:14,680
Speaker 4: But I can assure little listener that you know, there's

648
00:34:14,719 --> 00:34:18,520
Speaker 4: never been a time or we don't intend on putting

649
00:34:18,560 --> 00:34:19,520
Speaker 4: people's names out there.

650
00:34:19,600 --> 00:34:22,720
Speaker 3: We can't do that. It's simply not. It's not illegal.

651
00:34:23,000 --> 00:34:23,239
Speaker 1: Okay.

652
00:34:23,680 --> 00:34:26,279
Speaker 2: I've got some what's ups that have come through here

653
00:34:26,400 --> 00:34:31,040
Speaker 2: as well. Anonymous as High clement As just joined this conversation.

654
00:34:31,120 --> 00:34:34,120
Speaker 2: When you please ask Fundy why are we getting charged

655
00:34:34,200 --> 00:34:39,719
Speaker 2: a fee when we play through these banking apps while

656
00:34:39,800 --> 00:34:45,319
Speaker 2: it's free, for instance on the Ittuba app. So that's

657
00:34:45,360 --> 00:34:48,880
Speaker 2: a question about their bank fees. And then another person's

658
00:34:48,960 --> 00:34:52,240
Speaker 2: clamon are the lottery numbers are going to be increased?

659
00:34:52,239 --> 00:34:55,000
Speaker 2: I think it's something we touched on earlier on and

660
00:34:55,120 --> 00:34:57,440
Speaker 2: then another person's a cliament. I know the lottery is

661
00:34:57,600 --> 00:35:00,880
Speaker 2: in good hands because Fundi is there. She's a maverick.

662
00:35:01,480 --> 00:35:04,839
Speaker 2: A Marvel learned of her when she made horse racing

663
00:35:04,920 --> 00:35:07,360
Speaker 2: cool again in Johannes Big Happy for the new lottery

664
00:35:07,440 --> 00:35:09,120
Speaker 2: team get in there.

665
00:35:09,480 --> 00:35:10,719
Speaker 1: That's a message there from Land.

666
00:35:10,960 --> 00:35:12,960
Speaker 2: There's also a question we've been getting around and I

667
00:35:13,000 --> 00:35:16,279
Speaker 2: know you've dealt with this as an organization, the allegations

668
00:35:16,320 --> 00:35:21,360
Speaker 2: that came linking Sizekaiah to the deputy President Paul Mashatile.

669
00:35:23,239 --> 00:35:27,000
Speaker 2: Are you worried about how that somehow puts the credibility

670
00:35:27,080 --> 00:35:28,319
Speaker 2: of the organization at risk?

671
00:35:28,400 --> 00:35:29,360
Speaker 1: How have you dealt with it?

672
00:35:30,800 --> 00:35:33,399
Speaker 4: Once again, I think, within the context of everything that's

673
00:35:33,400 --> 00:35:37,560
Speaker 4: happening in South Africa, we can't be numb to the noise, right,

674
00:35:38,600 --> 00:35:42,279
Speaker 4: but I can confidently say that at the beginning, I said,

675
00:35:42,400 --> 00:35:46,840
Speaker 4: this took an incredible amount of time, energy, resource thinking,

676
00:35:47,680 --> 00:35:51,680
Speaker 4: and if we had any doubt about shareholding and about

677
00:35:52,560 --> 00:35:55,040
Speaker 4: any potential risk around that shareholding, I don't think that

678
00:35:55,080 --> 00:35:57,160
Speaker 4: we would have gotten to this point. So I can

679
00:35:57,200 --> 00:36:00,400
Speaker 4: definitely confirm that, you know, according to the National Lotteries

680
00:36:00,400 --> 00:36:03,720
Speaker 4: Act of nineteen ninety seven, which is very clear about

681
00:36:03,920 --> 00:36:10,440
Speaker 4: defining politically exposed political involvement, that we've we've crossed that.

682
00:36:10,920 --> 00:36:13,160
Speaker 4: You know, we've crossed that bridge and we've we've passed

683
00:36:13,320 --> 00:36:16,520
Speaker 4: that test, which is very important. So I can ensure

684
00:36:16,600 --> 00:36:19,319
Speaker 4: South Africans at large that we are in no way

685
00:36:20,440 --> 00:36:24,800
Speaker 4: politically tainted, are politically favored, and we truly believe that

686
00:36:25,640 --> 00:36:28,359
Speaker 4: this was at the back of a strong, very very

687
00:36:28,440 --> 00:36:29,680
Speaker 4: strong and excellent.

688
00:36:29,400 --> 00:36:30,880
Speaker 3: Value proposition that we put forward.

689
00:36:31,239 --> 00:36:33,520
Speaker 4: I've spoken about the team, I've spoken about the innovations,

690
00:36:33,520 --> 00:36:35,520
Speaker 4: I've spoken to you know, a lot of what we

691
00:36:35,640 --> 00:36:38,400
Speaker 4: put on paper, and that's what we fundamentally believe. So

692
00:36:38,920 --> 00:36:41,120
Speaker 4: we don't want for one second believe that there was

693
00:36:41,280 --> 00:36:45,080
Speaker 4: any favor from political favor. But more than more than that,

694
00:36:45,600 --> 00:36:47,880
Speaker 4: we stuck to the National Lotteries Act. We adhered to

695
00:36:48,040 --> 00:36:51,000
Speaker 4: it and we've passed that test. You know.

696
00:36:51,120 --> 00:36:52,239
Speaker 3: Clear on Squaret, there was.

697
00:36:52,239 --> 00:36:55,160
Speaker 1: A question about banking fees. You do you have control

698
00:36:55,200 --> 00:36:55,480
Speaker 1: over that?

699
00:36:55,760 --> 00:36:56,160
Speaker 3: We don't.

700
00:36:56,680 --> 00:37:00,359
Speaker 4: We don't unfortunately, and Andois I don't necessarily want to speaks.

701
00:37:00,640 --> 00:37:02,680
Speaker 4: I'm assuming that obviously banks need to have their own

702
00:37:02,760 --> 00:37:05,560
Speaker 4: processes and systems right to be able to integrate, to

703
00:37:05,640 --> 00:37:07,759
Speaker 4: be able to offer this. So I'm assuming that that

704
00:37:07,840 --> 00:37:10,640
Speaker 4: will be part of part of the cost. Like I

705
00:37:10,680 --> 00:37:13,640
Speaker 4: said earlier on remember, the retailers also charged us a

706
00:37:13,719 --> 00:37:16,600
Speaker 4: commission for selling the tickets. So whilst you may not

707
00:37:16,680 --> 00:37:19,240
Speaker 4: see it when you puie your ticket at the retailer,

708
00:37:19,560 --> 00:37:21,560
Speaker 4: but we are obviously at here and we have to

709
00:37:21,600 --> 00:37:23,560
Speaker 4: pay for that cost. So there definitely has to be

710
00:37:23,600 --> 00:37:26,200
Speaker 4: a cost that has to be encouraged, and I'm sure

711
00:37:26,200 --> 00:37:27,000
Speaker 4: that's what the bank's are doing.

712
00:37:27,120 --> 00:37:28,720
Speaker 1: Okay, Ryan, you are in Randberg.

713
00:37:28,760 --> 00:37:32,320
Speaker 10: Good morning, Yes, it's good morning Clements and your guest. Apologies,

714
00:37:32,360 --> 00:37:35,080
Speaker 10: I didn't get the name. Just joining the conversation a

715
00:37:35,120 --> 00:37:35,759
Speaker 10: few minutes to go.

716
00:37:35,840 --> 00:37:36,560
Speaker 1: High for DYEA.

717
00:37:36,680 --> 00:37:40,200
Speaker 10: Thanks so I was just wondering how you looking to

718
00:37:41,080 --> 00:37:45,200
Speaker 10: advise for winners going forward once you do become the

719
00:37:45,640 --> 00:37:49,239
Speaker 10: national operator. I'm a financial advisor, and I've always been

720
00:37:49,280 --> 00:37:54,880
Speaker 10: extremely concerned about, you know, the people who win hundreds

721
00:37:54,880 --> 00:37:57,279
Speaker 10: of millions or tens of millions of around who've never

722
00:37:57,400 --> 00:38:01,080
Speaker 10: had financial proper financial advice. I know that you're not

723
00:38:01,160 --> 00:38:04,000
Speaker 10: really able to force them to do that, but from

724
00:38:04,040 --> 00:38:07,439
Speaker 10: what I understand the current system, there are a list

725
00:38:07,600 --> 00:38:10,880
Speaker 10: of some sort of financial advisors that you know, your

726
00:38:11,239 --> 00:38:13,680
Speaker 10: winners are referred to, and I'm just wondering what your

727
00:38:13,680 --> 00:38:15,440
Speaker 10: guys the system is going to look like.

728
00:38:16,360 --> 00:38:17,520
Speaker 1: Thank you, Ryan, and run back.

729
00:38:18,239 --> 00:38:20,160
Speaker 3: Thanks very much. And Ryan is right.

730
00:38:20,360 --> 00:38:22,680
Speaker 4: You know, we always speak about the bad stories of

731
00:38:23,040 --> 00:38:25,080
Speaker 4: you know, somebody wins the lottery and then they end

732
00:38:25,200 --> 00:38:27,480
Speaker 4: up when I blew it, and really we want to

733
00:38:27,600 --> 00:38:29,560
Speaker 4: start to debunk some of those, you know.

734
00:38:30,040 --> 00:38:31,640
Speaker 3: And Ryan is absolutely spot on.

735
00:38:31,840 --> 00:38:37,080
Speaker 4: We cannot force somebody who's one to be bound to

736
00:38:37,960 --> 00:38:42,239
Speaker 4: financial advice and financial counseling, but we as part of

737
00:38:42,440 --> 00:38:45,960
Speaker 4: our licensed condition, we have to offer it. So I

738
00:38:46,120 --> 00:38:48,120
Speaker 4: mentioned earlier on that if you happen to be a

739
00:38:48,160 --> 00:38:51,680
Speaker 4: winner and you come in through to our office as

740
00:38:51,760 --> 00:38:54,120
Speaker 4: part of that process of confirming that you are the

741
00:38:54,160 --> 00:38:59,160
Speaker 4: winner legit ticket, there is automatic financial advice and financial

742
00:38:59,280 --> 00:39:01,920
Speaker 4: counseling that is given to you. We have to by law,

743
00:39:03,040 --> 00:39:06,680
Speaker 4: and and so we are comfortable that that baseline is there,

744
00:39:07,000 --> 00:39:09,640
Speaker 4: that that offering is there. But at the end of

745
00:39:09,680 --> 00:39:11,840
Speaker 4: the day, you know, we're human beings, we're adults, and

746
00:39:12,400 --> 00:39:14,919
Speaker 4: each each will decide how they want to spend their money.

747
00:39:15,200 --> 00:39:17,720
Speaker 4: But it's always unfortunate that, you know, we find ourselves

748
00:39:17,760 --> 00:39:20,040
Speaker 4: in those narratives of our bluid and part of what

749
00:39:20,160 --> 00:39:22,960
Speaker 4: we want to do is part of the education and

750
00:39:23,080 --> 00:39:25,800
Speaker 4: the journey is to start to you know, impact some

751
00:39:25,920 --> 00:39:29,200
Speaker 4: of those stories in in some way or some.

752
00:39:29,320 --> 00:39:33,120
Speaker 1: What's ups seven? Two and seven or two? Hi, good morning, Clement.

753
00:39:33,200 --> 00:39:37,200
Speaker 11: Please ask your tuest what guarantee do we have that

754
00:39:37,400 --> 00:39:39,960
Speaker 11: do we want to have a situation where the lottery

755
00:39:40,200 --> 00:39:43,520
Speaker 11: is rigged or said to be rigged in inverted commas

756
00:39:44,080 --> 00:39:49,880
Speaker 11: as we have seen with our previous or the current incumbent.

757
00:39:52,800 --> 00:39:55,560
Speaker 11: What guarantees do they have do we have that that

758
00:39:55,640 --> 00:39:57,040
Speaker 11: will not happen again with them?

759
00:39:57,800 --> 00:39:58,120
Speaker 1: Thanks?

760
00:40:01,160 --> 00:40:04,400
Speaker 9: Will they still be investing in the arts similar to

761
00:40:04,680 --> 00:40:09,399
Speaker 9: the UK lottery, like films, plays and that kind of thing.

762
00:40:09,960 --> 00:40:12,359
Speaker 12: Good morning, Good morning Clement, and good money to your

763
00:40:12,400 --> 00:40:13,640
Speaker 12: seven or two listeners.

764
00:40:14,120 --> 00:40:16,840
Speaker 1: Can you just please ask your guests in the studio

765
00:40:17,000 --> 00:40:17,560
Speaker 1: if they.

766
00:40:17,560 --> 00:40:22,560
Speaker 12: Could put a QR code on their ticket that they

767
00:40:22,719 --> 00:40:25,359
Speaker 12: issue to us so that we can just use our

768
00:40:25,440 --> 00:40:28,520
Speaker 12: phones to just immediately scan the ticket and see the

769
00:40:28,640 --> 00:40:31,680
Speaker 12: results for ourselves them of having going to the shops

770
00:40:32,120 --> 00:40:35,480
Speaker 12: or logging onto the internet to check the results. It's

771
00:40:35,600 --> 00:40:39,360
Speaker 12: quite tedy as sometimes if they just include a QR

772
00:40:39,480 --> 00:40:43,360
Speaker 12: code on the tickets we scan, we win, then we

773
00:40:43,480 --> 00:40:44,720
Speaker 12: collect our ten million.

774
00:40:45,080 --> 00:40:48,800
Speaker 1: This is Eugene from Socian gourd Gene ten million.

775
00:40:48,920 --> 00:40:51,680
Speaker 2: Hey, okay, of course you've touched on some of these

776
00:40:51,760 --> 00:40:54,200
Speaker 2: issues and questions being asked for the benefit of our

777
00:40:54,239 --> 00:40:57,760
Speaker 2: listeners who may have just only joined the conversation, Please

778
00:40:57,880 --> 00:40:59,480
Speaker 2: if you can re emphasize.

779
00:40:59,040 --> 00:41:02,600
Speaker 4: Them absolutely the Eugene, we don't want to stand in

780
00:41:02,640 --> 00:41:04,640
Speaker 4: the way of you and your ten million rounds winnings.

781
00:41:05,040 --> 00:41:08,000
Speaker 4: So there definitely will be an opportunity for you to

782
00:41:08,080 --> 00:41:11,080
Speaker 4: scan your QR code once again. It brings back that

783
00:41:11,200 --> 00:41:14,040
Speaker 4: experience back into your hands, back into your control, and

784
00:41:14,160 --> 00:41:16,680
Speaker 4: you're able to check it as and when you know

785
00:41:16,840 --> 00:41:20,239
Speaker 4: you'd like to check on that. So that function is

786
00:41:20,320 --> 00:41:23,760
Speaker 4: definitely going to be enabled, a first in South Africa,

787
00:41:23,760 --> 00:41:25,719
Speaker 4: and I think it's actually a first even around the world.

788
00:41:25,800 --> 00:41:27,320
Speaker 3: So we're very proud of that innovation.

789
00:41:28,400 --> 00:41:31,040
Speaker 4: Then there was a question around the NLDTF or they

790
00:41:31,120 --> 00:41:35,680
Speaker 4: still be funding given to sports forms, et cetera. Like

791
00:41:35,760 --> 00:41:40,560
Speaker 4: I said, the NLDTF is a separate structure, and you know,

792
00:41:40,680 --> 00:41:44,279
Speaker 4: they go through a process of applications et cetera, where

793
00:41:44,320 --> 00:41:48,040
Speaker 4: they're vet and they are the final determinants of where

794
00:41:48,080 --> 00:41:52,000
Speaker 4: those funds are distributed to what I can tell with confidence,

795
00:41:52,080 --> 00:41:54,600
Speaker 4: like I said before that you know the twenty to

796
00:41:54,719 --> 00:41:59,319
Speaker 4: twenty five percent good cause allocation from Sizakayah is there.

797
00:41:59,800 --> 00:42:01,719
Speaker 3: And and part of what we think was.

798
00:42:01,719 --> 00:42:05,279
Speaker 4: A compelling value proposition was that increase from what it

799
00:42:05,360 --> 00:42:08,640
Speaker 4: currently is and what it's going to be, which means

800
00:42:08,800 --> 00:42:11,640
Speaker 4: that there should be more money going around for better causes,

801
00:42:12,000 --> 00:42:13,480
Speaker 4: et cetera. So at the end of the day, really

802
00:42:13,640 --> 00:42:17,000
Speaker 4: South Africa's lottery ensures that we keep on winning as

803
00:42:17,040 --> 00:42:19,960
Speaker 4: South Africans one way or the other. And then there

804
00:42:20,080 --> 00:42:24,320
Speaker 4: was a question around is it grid And like I

805
00:42:24,360 --> 00:42:27,000
Speaker 4: said earlier on, you know, there are three systems that

806
00:42:27,080 --> 00:42:30,600
Speaker 4: are independent of each other that make sure that the

807
00:42:30,760 --> 00:42:33,840
Speaker 4: checks and balances. So it's the central gaming system, random

808
00:42:33,920 --> 00:42:37,960
Speaker 4: number generation, and your IBS, your independent verification system.

809
00:42:38,360 --> 00:42:42,440
Speaker 3: So I sit in and I say, as Zekiah that.

810
00:42:42,680 --> 00:42:43,640
Speaker 1: The system is not rich.

811
00:42:44,080 --> 00:42:48,879
Speaker 4: The system is purely, purely designed to be so independent

812
00:42:49,520 --> 00:42:52,600
Speaker 4: that it's also audited by the NLC. We have to

813
00:42:52,719 --> 00:42:55,440
Speaker 4: keep our results for a certain amount of time that

814
00:42:55,560 --> 00:42:58,480
Speaker 4: can be you know, verified, re verified, et cetera. So

815
00:42:58,560 --> 00:43:01,480
Speaker 4: there's very very little room if any, for it to

816
00:43:01,600 --> 00:43:03,880
Speaker 4: be riched. And part of what we want to do

817
00:43:04,080 --> 00:43:07,359
Speaker 4: with the Lottery show is to bring that transparency back

818
00:43:07,400 --> 00:43:10,160
Speaker 4: where you see the numbers for yourselves and you see

819
00:43:10,239 --> 00:43:13,080
Speaker 4: that Okay, nobody is missing, nobody's sitting in a corner.

820
00:43:13,520 --> 00:43:15,680
Speaker 4: And part of that is really bringing the confidence back

821
00:43:15,719 --> 00:43:18,440
Speaker 4: in the lottery and the transparency. So those are the

822
00:43:18,520 --> 00:43:20,000
Speaker 4: methods that we've put in place.

823
00:43:20,200 --> 00:43:25,120
Speaker 2: Yeah, speaking of transparency and confidence, Cola says, no text Clement,

824
00:43:26,760 --> 00:43:28,960
Speaker 2: ask your guests if they are in any way considering

825
00:43:29,120 --> 00:43:32,000
Speaker 2: live games to restore the credibility and transparency of the

826
00:43:32,080 --> 00:43:35,800
Speaker 2: National Lottery or Kalela Fundy touched on that area that

827
00:43:36,160 --> 00:43:40,560
Speaker 2: is coming back the live lot of drawers and then

828
00:43:41,280 --> 00:43:44,040
Speaker 2: Missu is joking on Twitter, slimon ask her not to

829
00:43:44,120 --> 00:43:47,120
Speaker 2: give financial counseling to the winner so we can continue

830
00:43:47,160 --> 00:43:48,320
Speaker 2: to enjoy I blew it.

831
00:43:48,719 --> 00:43:51,040
Speaker 1: No no, no, no, Missu. We want them to grow it.

832
00:43:51,400 --> 00:43:52,640
Speaker 1: How about I grew it?

833
00:43:53,680 --> 00:43:56,600
Speaker 2: And then my treaders are lamon, uh this number called Lindy,

834
00:43:56,680 --> 00:43:59,080
Speaker 2: so slim and please ask them how are they going

835
00:43:59,160 --> 00:44:02,280
Speaker 2: to assure the public that the draws are not rigged?

836
00:44:02,320 --> 00:44:03,800
Speaker 1: How you've already answered that?

837
00:44:03,960 --> 00:44:06,960
Speaker 2: And then another question is how are the players are

838
00:44:07,000 --> 00:44:10,640
Speaker 2: going to be updated on the good causes that the

839
00:44:10,760 --> 00:44:13,840
Speaker 2: lottery is supposed to find? Is that the plan to

840
00:44:13,960 --> 00:44:16,600
Speaker 2: tell more of the stories of where this money ends up.

841
00:44:16,920 --> 00:44:17,840
Speaker 3: I think it's important.

842
00:44:18,200 --> 00:44:21,000
Speaker 4: I think it's a very important part because, like we say,

843
00:44:21,200 --> 00:44:25,000
Speaker 4: it restores the confidence again you know, to the South Africans,

844
00:44:25,360 --> 00:44:29,200
Speaker 4: but also to the NLTTF and part of what we

845
00:44:29,360 --> 00:44:31,640
Speaker 4: are aiming to do as Zakaiah, like I said, we're

846
00:44:31,680 --> 00:44:35,120
Speaker 4: the operator. The funds are distributed by the NLTTF. But

847
00:44:35,239 --> 00:44:39,280
Speaker 4: how do we work together to ensure that there's good stories?

848
00:44:39,360 --> 00:44:41,279
Speaker 4: You know, like you say, I love it, I grew it.

849
00:44:41,880 --> 00:44:44,960
Speaker 4: We must emphasize on those stories. We must emphasize that,

850
00:44:45,560 --> 00:44:47,919
Speaker 4: like I said, earlier on. You know, we really take

851
00:44:48,000 --> 00:44:52,200
Speaker 4: it for granted that the lottery is South Africa's largest philanthropicy,

852
00:44:52,600 --> 00:44:56,879
Speaker 4: you know, a provider. There is not other vehicle, there

853
00:44:57,080 --> 00:44:59,760
Speaker 4: is not other engine that gives back to South Africa

854
00:45:00,040 --> 00:45:02,279
Speaker 4: as much as the South African Lottery. So we must

855
00:45:02,480 --> 00:45:07,040
Speaker 4: take the player, the South Africans on this journey of understanding,

856
00:45:07,480 --> 00:45:10,000
Speaker 4: you know, what the funds are mean to do what

857
00:45:10,120 --> 00:45:12,760
Speaker 4: they're doing. So I think that the responsibility is equally

858
00:45:12,800 --> 00:45:15,640
Speaker 4: on us as an operator and some of the work

859
00:45:15,719 --> 00:45:18,239
Speaker 4: that we'll start to do and to start to showcase,

860
00:45:18,520 --> 00:45:22,080
Speaker 4: perhaps we'll be around those those you know, those good stories.

861
00:45:22,800 --> 00:45:25,440
Speaker 2: Feb. Thank you so much for making time for us.

862
00:45:25,520 --> 00:45:28,120
Speaker 2: All the best to you and the team at Zakaiah.

863
00:45:28,520 --> 00:45:31,040
Speaker 2: Hopefully we'll bring you in as soon as you guys

864
00:45:31,080 --> 00:45:31,600
Speaker 2: have started.

865
00:45:32,080 --> 00:45:32,320
Speaker 3: Thank you.

866
00:45:32,400 --> 00:45:35,400
Speaker 4: I hope I'm still awake once we started, because it

867
00:45:35,560 --> 00:45:37,080
Speaker 4: might just come like a brick wall.

868
00:45:37,120 --> 00:45:38,680
Speaker 3: But thank you so much for having me. There's a great,

869
00:45:38,960 --> 00:45:39,640
Speaker 3: great engagement.

870
00:45:39,760 --> 00:45:40,719
Speaker 1: I was insightful. Thank you.

871
00:45:41,120 --> 00:45:41,239
Speaker 2: Oh