1 00:00:00,880 --> 00:00:04,880 Speaker 1: Seven notes, you will listening to The Money Show's Best Bits. 2 00:00:05,360 --> 00:00:07,680 Speaker 2: Welcome to the Best Bits of The Money Show, a 3 00:00:07,760 --> 00:00:11,520 Speaker 2: digestive some of the most important thoughts, insights, and comments 4 00:00:11,560 --> 00:00:13,880 Speaker 2: from the show this week. If you'd like to hear more, 5 00:00:13,920 --> 00:00:16,400 Speaker 2: please go to our websites or go to your podcast 6 00:00:16,400 --> 00:00:20,120 Speaker 2: app and search for The Money Show. As always, there 7 00:00:20,200 --> 00:00:22,720 Speaker 2: might be a comment or a thought that someone has 8 00:00:22,960 --> 00:00:24,880 Speaker 2: that someone shares on the show that maybe you think 9 00:00:24,920 --> 00:00:27,040 Speaker 2: needs to be shared with a friend or a colleague 10 00:00:27,120 --> 00:00:29,319 Speaker 2: or someone in your family. So always a good idea 11 00:00:29,360 --> 00:00:31,480 Speaker 2: to just pass it along. To start. Some of the 12 00:00:31,520 --> 00:00:33,800 Speaker 2: news stories that we thought were important this week, our 13 00:00:33,800 --> 00:00:37,360 Speaker 2: finance minster Inoana. He was in London this week selling 14 00:00:37,360 --> 00:00:41,279 Speaker 2: South Africa to investors. He spoke to Bloomberg Television. He 15 00:00:41,320 --> 00:00:45,000 Speaker 2: said that sustained higher oil prices because of the conflict 16 00:00:45,080 --> 00:00:49,239 Speaker 2: around Iran may fuel inflation in South Africa, especially if 17 00:00:49,240 --> 00:00:51,120 Speaker 2: the war goes on for longer than a month, and 18 00:00:51,200 --> 00:00:54,480 Speaker 2: that's becoming more and more. The major concern that people 19 00:00:54,480 --> 00:00:58,160 Speaker 2: are actually worried about Multi Choice and of course being 20 00:00:58,200 --> 00:01:01,760 Speaker 2: owned now by Canoel Plus, they'll shut down their SHOWMAC 21 00:01:01,840 --> 00:01:05,479 Speaker 2: streaming service. They've been trying to cut loss making units 22 00:01:05,520 --> 00:01:07,360 Speaker 2: been making a loss for quite a long time. They 23 00:01:07,440 --> 00:01:10,000 Speaker 2: spent a lot of money three billion rand on all 24 00:01:10,040 --> 00:01:12,800 Speaker 2: of it. The question, of course, is what happens next, 25 00:01:13,760 --> 00:01:16,160 Speaker 2: what they will replace it with, how they'll make sure 26 00:01:16,200 --> 00:01:18,680 Speaker 2: that they're in the streaming app space, and what still 27 00:01:18,720 --> 00:01:21,160 Speaker 2: needs to happen. And then the other big story of 28 00:01:21,200 --> 00:01:24,360 Speaker 2: courses about what's been happening in the Middle East, global 29 00:01:24,360 --> 00:01:27,600 Speaker 2: stock markets reacting, people very concerned about what to do, 30 00:01:27,720 --> 00:01:32,640 Speaker 2: airlines under pressure, and oil prices really still the major 31 00:01:32,680 --> 00:01:34,959 Speaker 2: issue that's coming out of that from a market point 32 00:01:34,959 --> 00:01:37,080 Speaker 2: of view. Tonight, if we bring you a mixture of 33 00:01:37,120 --> 00:01:39,600 Speaker 2: stories from the world of money from the week. That 34 00:01:39,840 --> 00:01:42,720 Speaker 2: was your shape shift of this week. A corner Conk 35 00:01:43,040 --> 00:01:47,000 Speaker 2: the general manager of KFC Africa. She has a fascinating 36 00:01:47,040 --> 00:01:52,040 Speaker 2: journey and a fascinating understanding of how companies work. I 37 00:01:52,040 --> 00:01:55,440 Speaker 2: think also a strong sense of curiosity and really interesting 38 00:01:55,480 --> 00:01:58,920 Speaker 2: to hear how she ended up managing KFC across the continent. 39 00:01:59,040 --> 00:02:01,360 Speaker 3: Good evening, step and thank you for having me today. 40 00:02:01,920 --> 00:02:04,600 Speaker 2: I saw I was sort of looking around and you know, 41 00:02:04,800 --> 00:02:06,919 Speaker 2: having a look at what you had said in the past, 42 00:02:07,000 --> 00:02:10,320 Speaker 2: and I saw a note that suggested you did accounting 43 00:02:10,360 --> 00:02:14,120 Speaker 2: at school. But you weren't actually that keen on the numbers. 44 00:02:14,400 --> 00:02:16,800 Speaker 2: I mean, was that accurate? That does that sort of 45 00:02:17,720 --> 00:02:20,160 Speaker 2: you know, describe you where you were at sort of 46 00:02:20,200 --> 00:02:21,480 Speaker 2: seventeen eighteen nineteen. 47 00:02:22,680 --> 00:02:25,080 Speaker 3: Yeah, it did. It happened exactly like that. 48 00:02:25,240 --> 00:02:28,480 Speaker 4: So I ended up registering for a bigum in chattered 49 00:02:28,520 --> 00:02:32,360 Speaker 4: accounting at UCITY, And it was entirely my dad's decision, 50 00:02:32,400 --> 00:02:35,520 Speaker 4: to be honest. He looked at my metric marks and 51 00:02:35,560 --> 00:02:37,040 Speaker 4: he said to me, oh my gosh, you've got an 52 00:02:37,080 --> 00:02:39,560 Speaker 4: accountant in the making. And he said to me, you know, 53 00:02:39,600 --> 00:02:42,320 Speaker 4: as a CAA, you will probably be amongst you know, 54 00:02:42,400 --> 00:02:44,760 Speaker 4: one of the first black sas in this country. 55 00:02:44,800 --> 00:02:48,600 Speaker 3: Yes, you appreciate this. Back then, this was about twenty. 56 00:02:48,320 --> 00:02:51,000 Speaker 4: Five years ago, there weren't a lot of black sas, 57 00:02:51,120 --> 00:02:54,519 Speaker 4: especially female CAAs. And he said, as a result, you'll 58 00:02:54,560 --> 00:02:57,960 Speaker 4: never have to look for a job in your life, which, 59 00:02:58,000 --> 00:03:01,160 Speaker 4: strangely enough, I found myself being a female first in 60 00:03:01,200 --> 00:03:03,919 Speaker 4: many things, I've also found myself never having to look 61 00:03:03,960 --> 00:03:05,480 Speaker 4: for a job, even though I never did end up 62 00:03:05,480 --> 00:03:08,320 Speaker 4: being a CAA. So in a weird way, he was 63 00:03:08,360 --> 00:03:11,000 Speaker 4: being prophetic and what he said, But yeah, I did. 64 00:03:11,040 --> 00:03:13,239 Speaker 4: I registered for a CA degree, and then I quickly 65 00:03:13,280 --> 00:03:15,800 Speaker 4: dropped out of that stream because I realized, you know, 66 00:03:15,919 --> 00:03:20,000 Speaker 4: looking at financial statements all day, every day, doing audits 67 00:03:20,040 --> 00:03:22,800 Speaker 4: on different companies wasn't exactly my cup of tea. 68 00:03:23,360 --> 00:03:25,400 Speaker 2: Mm, well, I think you and I would have that 69 00:03:25,440 --> 00:03:28,480 Speaker 2: in common. You did a bit common. In fact, I 70 00:03:28,520 --> 00:03:31,359 Speaker 2: think you did a politics, philosophy and economics degree through 71 00:03:31,360 --> 00:03:34,680 Speaker 2: a b comp Yeah, I mean a PPE. I look around, 72 00:03:34,720 --> 00:03:36,680 Speaker 2: I think so many young people don't know what to do. Now. 73 00:03:36,720 --> 00:03:38,840 Speaker 2: Is that something you would still recommend. 74 00:03:40,160 --> 00:03:42,840 Speaker 4: Highly recommend, And you know what the benefit of that 75 00:03:42,960 --> 00:03:45,520 Speaker 4: degree is, And the reason why I chose it is 76 00:03:45,920 --> 00:03:48,240 Speaker 4: I still got to stay within the commercial stream because 77 00:03:48,240 --> 00:03:51,080 Speaker 4: I knew I wanted to be in business, but also 78 00:03:51,160 --> 00:03:55,520 Speaker 4: I'm quite passionate about all things politics and philosophy and 79 00:03:55,600 --> 00:03:59,920 Speaker 4: just understanding how the world works, how you know, macroeconomic 80 00:04:00,080 --> 00:04:03,520 Speaker 4: policies work in all of those of those elements. And 81 00:04:03,560 --> 00:04:05,920 Speaker 4: for anyone wanting to be in business, I think it's 82 00:04:05,960 --> 00:04:08,480 Speaker 4: quite a broad degree. So it gives you a breath 83 00:04:08,520 --> 00:04:12,760 Speaker 4: of business, but also looks beyond just business. It actually 84 00:04:12,760 --> 00:04:16,280 Speaker 4: looks at the factors that impact how economies operate, how 85 00:04:16,320 --> 00:04:20,119 Speaker 4: policies are shaped, how you know, philosophers of old thought 86 00:04:20,160 --> 00:04:23,840 Speaker 4: about the world, and so it almost brings together a 87 00:04:23,880 --> 00:04:27,400 Speaker 4: lot of the skills and experiences that you need if 88 00:04:27,480 --> 00:04:29,280 Speaker 4: you are going to be in business and you're going 89 00:04:29,320 --> 00:04:32,200 Speaker 4: to be having to make big decisions. And I've found 90 00:04:32,240 --> 00:04:35,480 Speaker 4: even now actually in my current role, that my exposure 91 00:04:35,600 --> 00:04:37,920 Speaker 4: early on in life to that sort of thinking has 92 00:04:38,000 --> 00:04:40,719 Speaker 4: really helped me navigate some really really difficult times of 93 00:04:41,000 --> 00:04:43,760 Speaker 4: anyone's wondering you know, what, what degree do I want 94 00:04:43,800 --> 00:04:46,440 Speaker 4: to go into? That still gives me, you know, breath 95 00:04:46,760 --> 00:04:48,840 Speaker 4: and allows me to still be in business. I would 96 00:04:48,839 --> 00:04:50,479 Speaker 4: definitely recommend something like that. 97 00:04:50,680 --> 00:04:53,560 Speaker 2: I mean, I have do teenagers in my house and 98 00:04:55,040 --> 00:04:57,440 Speaker 2: when they're a little younger, the question why do you 99 00:04:57,480 --> 00:05:00,919 Speaker 2: go to university? And the response, and it's such a 100 00:05:00,960 --> 00:05:04,600 Speaker 2: funny response is to learn how to think? You can 101 00:05:04,680 --> 00:05:10,480 Speaker 2: just absolutely response, but I mean that is exactly that. Yeah. 102 00:05:11,000 --> 00:05:13,159 Speaker 4: Yeah, it teaches you how to think about the world, 103 00:05:13,480 --> 00:05:15,800 Speaker 4: how to be you know, how to ask the right 104 00:05:15,920 --> 00:05:20,000 Speaker 4: questions also and how to go about finding solutions. But also, 105 00:05:20,480 --> 00:05:22,840 Speaker 4: you know, helps you become a bit more comfortable with 106 00:05:22,880 --> 00:05:25,560 Speaker 4: ambiguity and knowing that you may not have all the 107 00:05:25,600 --> 00:05:27,760 Speaker 4: answers and sometimes you have to make decisions in the 108 00:05:27,800 --> 00:05:32,400 Speaker 4: absence of you know, perfect answers and certainty, and that's 109 00:05:32,440 --> 00:05:35,160 Speaker 4: that's definitely what you learn in university. I don't think 110 00:05:35,200 --> 00:05:37,279 Speaker 4: it's the you know, figuring out how to do a 111 00:05:37,320 --> 00:05:39,880 Speaker 4: graph to be to be honest, but it's how to 112 00:05:39,920 --> 00:05:40,880 Speaker 4: reason with the world. 113 00:05:41,200 --> 00:05:44,559 Speaker 2: I can't imagine a ca being comfortable with ambiguity. 114 00:05:44,120 --> 00:05:44,280 Speaker 5: So. 115 00:05:45,920 --> 00:05:48,560 Speaker 4: Absolutely not, which is why I quickly dropped out of 116 00:05:48,600 --> 00:05:49,160 Speaker 4: that degree. 117 00:05:50,040 --> 00:05:52,080 Speaker 2: One of the things that seems to make you tech 118 00:05:52,160 --> 00:05:55,880 Speaker 2: is understanding how a company works and what it's really doing. 119 00:05:55,920 --> 00:05:57,719 Speaker 2: And I think one of your first jobs at an 120 00:05:57,720 --> 00:06:00,640 Speaker 2: oil company was sort of as an analyst. I mean, 121 00:06:00,760 --> 00:06:03,560 Speaker 2: companies are fascinating and it's the joy of, you know, 122 00:06:03,600 --> 00:06:06,040 Speaker 2: doing this job is sort of trying to understand what's 123 00:06:06,040 --> 00:06:10,520 Speaker 2: happening in companies. What do you find so interesting about them? 124 00:06:11,040 --> 00:06:14,160 Speaker 4: You know what I find interesting is most companies have 125 00:06:14,600 --> 00:06:18,039 Speaker 4: very similar missions and visions. If you go to any 126 00:06:18,040 --> 00:06:20,440 Speaker 4: one of their websites and you read about what they 127 00:06:20,520 --> 00:06:23,320 Speaker 4: value the most, they'll tell you people are our greatest asset. 128 00:06:24,200 --> 00:06:27,240 Speaker 4: We value integrity, honestly and all of these wonderful things. 129 00:06:27,720 --> 00:06:30,520 Speaker 4: But the experience that you get can be very different 130 00:06:30,600 --> 00:06:34,440 Speaker 4: from what's written on their websites and you know, company statements, 131 00:06:34,839 --> 00:06:37,200 Speaker 4: and I find that fascinating. And I've always asked myself 132 00:06:37,200 --> 00:06:41,080 Speaker 4: what differentiates company A from company B. Especially when you 133 00:06:41,120 --> 00:06:44,560 Speaker 4: look at companies within similar sectors, They're doing similar pieces 134 00:06:44,560 --> 00:06:47,400 Speaker 4: of work, why would one be more successful over the 135 00:06:47,440 --> 00:06:49,760 Speaker 4: other one? And what I've come to realize in my 136 00:06:50,279 --> 00:06:54,120 Speaker 4: in my twenty years working experience is culture is actually 137 00:06:54,120 --> 00:06:57,080 Speaker 4: the biggest differentiator. You may write all the things you 138 00:06:57,120 --> 00:06:59,479 Speaker 4: want to write around what the company you know, wishes 139 00:06:59,800 --> 00:07:02,880 Speaker 4: they they show up for their people and their customers, 140 00:07:03,120 --> 00:07:06,560 Speaker 4: but ultimately it boils down to what the company allows 141 00:07:06,600 --> 00:07:09,680 Speaker 4: to happen and what the company does not tolerate to happen. 142 00:07:09,880 --> 00:07:12,840 Speaker 4: And that essentially sums up what culture is and then 143 00:07:12,960 --> 00:07:17,000 Speaker 4: how culture actually informs the performance of the organization. So 144 00:07:17,080 --> 00:07:19,400 Speaker 4: the environment that you create and the things that you 145 00:07:19,440 --> 00:07:22,160 Speaker 4: allow and the things that you tolerate, and how those 146 00:07:22,200 --> 00:07:26,400 Speaker 4: then start to drive performance within the teams. And normally 147 00:07:26,400 --> 00:07:29,640 Speaker 4: when people say I'm leaving an organization because the culture 148 00:07:29,720 --> 00:07:32,640 Speaker 4: was not conducive, what they're really talking about is the 149 00:07:32,720 --> 00:07:35,800 Speaker 4: leadership of that organization was not creating an environment where 150 00:07:35,840 --> 00:07:38,960 Speaker 4: I felt I could perform at my optimum and so 151 00:07:39,240 --> 00:07:41,600 Speaker 4: that for me, I've always found in triggering and I 152 00:07:41,600 --> 00:07:43,920 Speaker 4: do think, you know, the biggest responsibility for us as 153 00:07:44,040 --> 00:07:46,240 Speaker 4: leaders is to make sure that the cultures that were 154 00:07:46,480 --> 00:07:49,840 Speaker 4: who were building are not just based on nice words 155 00:07:49,880 --> 00:07:53,120 Speaker 4: and nice things to say, but they're really deeply entrenched 156 00:07:53,160 --> 00:07:57,160 Speaker 4: in creating environments that allow our people to be their 157 00:07:57,200 --> 00:08:01,400 Speaker 4: best self, to fully thrive and to how companies are performed, 158 00:08:01,400 --> 00:08:03,640 Speaker 4: because that's really you know, it's become quite competitive now 159 00:08:03,880 --> 00:08:06,320 Speaker 4: across different sector so we have to have to make 160 00:08:06,360 --> 00:08:08,760 Speaker 4: sure that our environments are conducing for our people to 161 00:08:08,840 --> 00:08:09,840 Speaker 4: be their best. 162 00:08:11,000 --> 00:08:12,840 Speaker 2: I mean, this is a strange question, how do you 163 00:08:12,880 --> 00:08:15,000 Speaker 2: make a company culture? And I say that because I 164 00:08:15,000 --> 00:08:17,640 Speaker 2: think that the I mean, obviously, as you say, the 165 00:08:17,680 --> 00:08:20,880 Speaker 2: example of the top leaders matters. I think the example 166 00:08:20,920 --> 00:08:23,679 Speaker 2: of each leader, you know, through all of the different 167 00:08:23,720 --> 00:08:27,880 Speaker 2: divisions and management levels might matter more. Is it actually 168 00:08:27,960 --> 00:08:30,160 Speaker 2: possible for a big company, I mean something the size 169 00:08:30,160 --> 00:08:34,680 Speaker 2: of KFC to kind of manage or control or develop 170 00:08:34,720 --> 00:08:38,880 Speaker 2: its own culture and keep that productive for a long time. 171 00:08:38,920 --> 00:08:40,520 Speaker 2: I think some companies battle with that. 172 00:08:41,960 --> 00:08:45,120 Speaker 4: Yeah, and honestly we have, you know, you don't get 173 00:08:45,160 --> 00:08:47,280 Speaker 4: to the size that we are. 174 00:08:47,120 --> 00:08:49,920 Speaker 3: With the fastest growing, largest years are a. 175 00:08:50,000 --> 00:08:53,120 Speaker 4: Fast food or just are in the continent in Sub 176 00:08:53,120 --> 00:08:55,600 Speaker 4: South Africa at least, And you don't get to those 177 00:08:55,640 --> 00:08:59,880 Speaker 4: sort of numbers just by sheer luck. It is by designs, 178 00:09:00,000 --> 00:09:02,000 Speaker 4: because we're very deliberate in the type of culture that 179 00:09:02,000 --> 00:09:03,800 Speaker 4: we create to call it a heart led high performance 180 00:09:03,840 --> 00:09:05,840 Speaker 4: culture and be very clear in terms of what it 181 00:09:05,880 --> 00:09:08,360 Speaker 4: actually means. What does high performance mean? And we hold 182 00:09:08,440 --> 00:09:12,280 Speaker 4: every single person to the same standard. Anyone who falls 183 00:09:12,280 --> 00:09:14,920 Speaker 4: outside of that it's a you know, it's it's honest 184 00:09:14,960 --> 00:09:19,000 Speaker 4: conversations and quite quickly people are able to align. And 185 00:09:19,040 --> 00:09:21,480 Speaker 4: it's not because we force people into culture or we 186 00:09:21,520 --> 00:09:24,640 Speaker 4: control them, but we create an environment that actually wants 187 00:09:24,920 --> 00:09:27,960 Speaker 4: it makes people want to show up in a particular way. 188 00:09:28,160 --> 00:09:31,199 Speaker 4: We celebrate success, so obviously you want to be successful 189 00:09:31,200 --> 00:09:32,679 Speaker 4: because you know you'll get celebrated. 190 00:09:32,960 --> 00:09:34,800 Speaker 3: We rewarded highly. We create a. 191 00:09:34,760 --> 00:09:38,120 Speaker 4: Space where people can be innovative, they can bring about 192 00:09:38,160 --> 00:09:41,840 Speaker 4: new ideas. We also create autonomy for teams. Right is 193 00:09:42,080 --> 00:09:44,520 Speaker 4: people don't always have to report upwards in terms of 194 00:09:44,520 --> 00:09:46,640 Speaker 4: what they do. There's a lot of independence, there's a 195 00:09:46,640 --> 00:09:48,920 Speaker 4: lot of ownership. People want that they want to feel 196 00:09:48,920 --> 00:09:51,080 Speaker 4: that the work that I'm doing. I fully own I 197 00:09:51,200 --> 00:09:55,040 Speaker 4: own the you know, the results of my work, and so. 198 00:09:55,040 --> 00:09:55,880 Speaker 3: We create that. 199 00:09:56,000 --> 00:09:59,160 Speaker 4: And what we're actually doing is we're building a culture 200 00:09:59,559 --> 00:10:02,800 Speaker 4: that just drives high performance. But it's not in the 201 00:10:02,840 --> 00:10:04,720 Speaker 4: way that people would imagine it that we're forcing it 202 00:10:04,760 --> 00:10:07,920 Speaker 4: down people's throats. It's just by creating an enabling environment. 203 00:10:07,960 --> 00:10:10,079 Speaker 4: And I think that's the work that the leaders need 204 00:10:10,120 --> 00:10:10,360 Speaker 4: to do. 205 00:10:11,120 --> 00:10:13,920 Speaker 2: How important is it to maintain that from one division 206 00:10:13,920 --> 00:10:16,360 Speaker 2: to another. I mean I've spoken to people who tell 207 00:10:16,360 --> 00:10:18,240 Speaker 2: me they've stayed in big companies for years and years 208 00:10:18,280 --> 00:10:21,240 Speaker 2: and years because you know, they moved around the world, 209 00:10:21,320 --> 00:10:24,160 Speaker 2: but the culture was the same and that really mattered 210 00:10:24,160 --> 00:10:26,440 Speaker 2: to them, you know. And I mean they're moving their 211 00:10:26,480 --> 00:10:29,040 Speaker 2: families halfway across the world because they like the culture. 212 00:10:29,200 --> 00:10:30,200 Speaker 2: I mean, that's a big thing. 213 00:10:31,800 --> 00:10:34,319 Speaker 4: Yeah, And it's finally you asked me this question today 214 00:10:34,400 --> 00:10:36,800 Speaker 4: because we just came out of a leadership emersion with 215 00:10:36,880 --> 00:10:39,640 Speaker 4: my leadership team, and this is exactly the conversation we're 216 00:10:39,640 --> 00:10:42,599 Speaker 4: having around how do we create a consistent experience for 217 00:10:42,640 --> 00:10:46,040 Speaker 4: all our teams, regardless of which our functions they belong to. 218 00:10:46,120 --> 00:10:48,560 Speaker 4: Because what we also recognize this in as much as 219 00:10:48,559 --> 00:10:51,719 Speaker 4: we've got this broad organizational culture within each function, it 220 00:10:51,760 --> 00:10:54,160 Speaker 4: may show up differently based on the leader, and so 221 00:10:54,280 --> 00:10:57,360 Speaker 4: we're wanting to detach the leader from the culture in 222 00:10:57,440 --> 00:11:01,120 Speaker 4: the teams and rather have people experienced organization in a 223 00:11:01,200 --> 00:11:04,320 Speaker 4: very consistent manner, regardless of what their leader is that 224 00:11:04,360 --> 00:11:06,720 Speaker 4: they report to. So it is definitely something that's top 225 00:11:06,720 --> 00:11:09,000 Speaker 4: of mind. We always having conversations around it to hold 226 00:11:09,160 --> 00:11:13,480 Speaker 4: ourselves accountable actually to ensuring that whether you're in marketing 227 00:11:13,600 --> 00:11:16,480 Speaker 4: or in supply chain or operations, that you experience the 228 00:11:16,559 --> 00:11:21,680 Speaker 4: CAFC culture exactly as it is consistently in across all functions. 229 00:11:23,240 --> 00:11:24,960 Speaker 2: One of the things that happened when you were young, 230 00:11:25,160 --> 00:11:27,480 Speaker 2: I think, is that you've got a chance to sit 231 00:11:27,559 --> 00:11:30,520 Speaker 2: an executive committee meetings at quite a young age. And 232 00:11:30,559 --> 00:11:32,360 Speaker 2: one of the reasons I find that interesting is I 233 00:11:32,360 --> 00:11:36,080 Speaker 2: think when young people move into a company or a business, 234 00:11:36,120 --> 00:11:38,400 Speaker 2: or even if someone's just relatively new at a business, 235 00:11:38,720 --> 00:11:41,040 Speaker 2: they sort of see the people who lead it very 236 00:11:41,160 --> 00:11:43,840 Speaker 2: much at a distance, and that makes them, you know, 237 00:11:43,880 --> 00:11:46,760 Speaker 2: almost not human. You know, they're they're sort of you know, 238 00:11:46,800 --> 00:11:51,960 Speaker 2: in an ivory tower. I don't matter to them. Were 239 00:11:52,000 --> 00:11:54,920 Speaker 2: you was it a big advantage to you that actually 240 00:11:55,000 --> 00:11:57,880 Speaker 2: quite young, you were able to, if not take part 241 00:11:57,880 --> 00:12:00,560 Speaker 2: in the conversations or make the decisions at you see 242 00:12:00,600 --> 00:12:03,720 Speaker 2: the people who didn't see how decisions were made. 243 00:12:04,960 --> 00:12:05,520 Speaker 3: It did. 244 00:12:05,679 --> 00:12:10,680 Speaker 4: I mean, I was exposed to exco conversations in my 245 00:12:10,760 --> 00:12:14,679 Speaker 4: first job as an analyst fresh out of varsity, and 246 00:12:15,120 --> 00:12:17,680 Speaker 4: the general manager at the time, you know, started roping 247 00:12:17,679 --> 00:12:21,320 Speaker 4: me into those conversations, primarily as an observer, but also 248 00:12:21,480 --> 00:12:23,440 Speaker 4: to kind of be a minute taker, to be to 249 00:12:23,440 --> 00:12:26,360 Speaker 4: be quite honest. But what it did, is it because 250 00:12:26,360 --> 00:12:29,800 Speaker 4: it created such close proximity between myself and the leadership team, 251 00:12:30,240 --> 00:12:33,440 Speaker 4: is I never felt they were not human and they 252 00:12:33,440 --> 00:12:36,640 Speaker 4: were not approachable, and in fact, quite quickly made me 253 00:12:37,040 --> 00:12:39,679 Speaker 4: relate very well with power. From a very young age, 254 00:12:39,920 --> 00:12:42,360 Speaker 4: I was able to relate with leaders that were higher 255 00:12:42,440 --> 00:12:44,439 Speaker 4: up from where I was. I was able to look 256 00:12:44,440 --> 00:12:46,920 Speaker 4: at the different leaders and say, actually, I'd like to 257 00:12:46,920 --> 00:12:49,679 Speaker 4: be this type of leader. There's other you know, attributes 258 00:12:49,679 --> 00:12:51,920 Speaker 4: I'm taking from this one as I'm building my own 259 00:12:52,000 --> 00:12:54,200 Speaker 4: leadership journey. This is how I'd like to show up. 260 00:12:54,520 --> 00:12:57,920 Speaker 4: I'd observed them having big debates in the boardroom, and 261 00:12:57,960 --> 00:12:59,560 Speaker 4: I'd say, oh, one day when I'm in a boardroom 262 00:12:59,559 --> 00:13:02,040 Speaker 4: and I'm having meaningful conversations. I think this is a 263 00:13:02,040 --> 00:13:05,280 Speaker 4: healthy way of debating. I think that's unhealthy. So already, 264 00:13:05,400 --> 00:13:08,120 Speaker 4: from that, you know, from that time, I almost started 265 00:13:08,400 --> 00:13:11,360 Speaker 4: building this ideal leadership profile for myself to go, this 266 00:13:11,440 --> 00:13:13,559 Speaker 4: is how I would like to lead, and this is 267 00:13:13,600 --> 00:13:14,959 Speaker 4: who I would like to be when I get the 268 00:13:14,960 --> 00:13:16,920 Speaker 4: opportunity to sit around the table. 269 00:13:17,559 --> 00:13:20,320 Speaker 2: It must have been really interesting. I mean because you, 270 00:13:21,040 --> 00:13:23,360 Speaker 2: I mean you had the ability to think because you'd 271 00:13:23,400 --> 00:13:27,720 Speaker 2: done the app and then you see that, and those 272 00:13:27,760 --> 00:13:31,520 Speaker 2: two instances happening quite soon after each other. I mean 273 00:13:31,520 --> 00:13:34,000 Speaker 2: that must have I mean, when you were young, you 274 00:13:34,080 --> 00:13:36,480 Speaker 2: must have felt at a young age, I'm hoping you 275 00:13:36,600 --> 00:13:39,319 Speaker 2: felt quite empowered. Don't know, there would still have been 276 00:13:39,320 --> 00:13:41,120 Speaker 2: things against you. It was a very different time. But 277 00:13:42,800 --> 00:13:45,079 Speaker 2: in a way, I'm kind of wondering what I mean, 278 00:13:45,120 --> 00:13:46,760 Speaker 2: I'm kind of wondering what you would have been liked 279 00:13:46,760 --> 00:13:48,920 Speaker 2: to employ by the age you were thirty, because clearly 280 00:13:48,920 --> 00:13:50,199 Speaker 2: you were going places already. 281 00:13:52,559 --> 00:13:56,360 Speaker 3: Yeah, I mean I never funny enough. I never felt 282 00:13:56,640 --> 00:13:58,360 Speaker 3: young in my career at all. 283 00:13:59,240 --> 00:14:04,680 Speaker 4: I always fel well, yes, things happened quickly, but I 284 00:14:05,080 --> 00:14:07,600 Speaker 4: and because they happened so quickly, people never treated me 285 00:14:07,679 --> 00:14:10,800 Speaker 4: like I was my age. You know, I don't remember 286 00:14:10,840 --> 00:14:13,280 Speaker 4: being twenty two when being told I'm young and I'm 287 00:14:13,320 --> 00:14:16,199 Speaker 4: allowed to make mistakes because I'm young. I remember being 288 00:14:16,240 --> 00:14:20,280 Speaker 4: treated like I was an experience, you know, professional already. 289 00:14:20,640 --> 00:14:23,720 Speaker 4: And it actually taught me, as I grained my career 290 00:14:24,080 --> 00:14:25,320 Speaker 4: that age should not. 291 00:14:25,400 --> 00:14:27,320 Speaker 3: Be defining for me. 292 00:14:27,840 --> 00:14:30,880 Speaker 4: I can't make mistakes and blame it on age, And 293 00:14:30,920 --> 00:14:32,960 Speaker 4: it forced me to learn as quickly as I could, 294 00:14:33,080 --> 00:14:35,920 Speaker 4: and I moved around different functions. I've done many, many 295 00:14:35,920 --> 00:14:38,360 Speaker 4: different things in my career, and what it helped me 296 00:14:38,400 --> 00:14:40,160 Speaker 4: to do is every time I got into a new role, 297 00:14:40,440 --> 00:14:43,200 Speaker 4: I would make sure that I outperform, that I bring 298 00:14:43,240 --> 00:14:45,720 Speaker 4: my best, that I learn everything that I can about 299 00:14:45,720 --> 00:14:48,440 Speaker 4: the space, because I never wanted, you know, for people 300 00:14:48,480 --> 00:14:50,360 Speaker 4: to look at me and say, oh, well, she's young, 301 00:14:50,440 --> 00:14:52,440 Speaker 4: that's why she's behaving the way that she's and people 302 00:14:52,480 --> 00:14:55,360 Speaker 4: never treated me that way anyway. So I was forced 303 00:14:55,400 --> 00:14:56,880 Speaker 4: to grow up very very quickly. 304 00:14:57,800 --> 00:15:03,680 Speaker 2: Were speaking to Quet, the general manager of KFC Africa. Connor. 305 00:15:03,840 --> 00:15:07,800 Speaker 2: When I think of KFC, your role in KFC at 306 00:15:07,880 --> 00:15:10,440 Speaker 2: KFC Africa, well, I think that there are two big 307 00:15:10,480 --> 00:15:12,760 Speaker 2: things that I imagine you have to kind of keep 308 00:15:12,760 --> 00:15:14,160 Speaker 2: in your head at the same time. The one is 309 00:15:14,200 --> 00:15:18,080 Speaker 2: obviously just keeping you know, the business going, supply chains, 310 00:15:18,160 --> 00:15:22,720 Speaker 2: customers happy, advertising, kitchens, all of that stuff, and the other, 311 00:15:23,360 --> 00:15:26,040 Speaker 2: which is maybe a bit more interesting, is what will 312 00:15:26,240 --> 00:15:29,200 Speaker 2: look like in the future. Do you have any idea 313 00:15:30,120 --> 00:15:32,600 Speaker 2: if KFC will be that different in the future. I mean, 314 00:15:33,560 --> 00:15:35,680 Speaker 2: I would presume it's going to focus heavily on fried 315 00:15:35,720 --> 00:15:38,800 Speaker 2: chicken because that's worked so well for a very long time. 316 00:15:41,200 --> 00:15:46,920 Speaker 4: Yeah, so that's probably what we thought about KFC in 317 00:15:46,960 --> 00:15:51,440 Speaker 4: the US twenty five years ago. We thought, well, we're 318 00:15:51,480 --> 00:15:53,880 Speaker 4: big on you know, fried chicken, chicken on the bone, 319 00:15:53,920 --> 00:15:56,160 Speaker 4: that's what we sell. So that's what pop will continue 320 00:15:56,200 --> 00:15:57,920 Speaker 4: to sell. If I look at how the business has 321 00:15:58,000 --> 00:16:02,680 Speaker 4: changed over the years into more boneless category, just driven 322 00:16:02,680 --> 00:16:06,840 Speaker 4: by consumer preferences, I can almost extrapulate and say in 323 00:16:06,920 --> 00:16:11,160 Speaker 4: South Africa, in Africa in general, we will probably start 324 00:16:11,200 --> 00:16:14,080 Speaker 4: to see a very similar trend. So part of my 325 00:16:14,240 --> 00:16:17,080 Speaker 4: role is to make sure that not only are we 326 00:16:17,920 --> 00:16:21,400 Speaker 4: getting ready for the trends as they evolve, but that 327 00:16:21,480 --> 00:16:25,440 Speaker 4: we're actually part and puzzle of informing how the trends evolve. 328 00:16:26,680 --> 00:16:29,040 Speaker 4: So I spend less time on the operational side of 329 00:16:29,040 --> 00:16:31,760 Speaker 4: the business and the day to day runnings, and I'd 330 00:16:31,840 --> 00:16:34,880 Speaker 4: rather spend more time on how are we redefining not 331 00:16:35,000 --> 00:16:38,120 Speaker 4: just KFC the brand, but how are we redefining the category. 332 00:16:38,240 --> 00:16:40,240 Speaker 4: I think our size allows us to do that. Our 333 00:16:40,280 --> 00:16:43,920 Speaker 4: scale allows us to do that. So we currently going 334 00:16:43,960 --> 00:16:46,920 Speaker 4: through a whole menu refresh across some of our stores. 335 00:16:46,960 --> 00:16:49,320 Speaker 4: We're starting to bring in new items, and all of 336 00:16:49,320 --> 00:16:51,280 Speaker 4: this are driven by consumer demand, right. 337 00:16:51,280 --> 00:16:53,080 Speaker 3: I think as a brand that. 338 00:16:53,080 --> 00:16:56,960 Speaker 4: Is steeped in culture, steeped in consumer insights, we have 339 00:16:57,080 --> 00:16:59,360 Speaker 4: to go the direction that our consumers are wanting us 340 00:16:59,360 --> 00:16:59,560 Speaker 4: to go. 341 00:17:00,000 --> 00:17:00,160 Speaker 6: Think. 342 00:17:00,200 --> 00:17:03,680 Speaker 4: Secondly, Africa is the largest, is the youngest continent, with 343 00:17:03,800 --> 00:17:07,080 Speaker 4: the average age of nineteen. We have to follow what 344 00:17:07,119 --> 00:17:09,879 Speaker 4: the youthful consumers are looking for, and so that's what 345 00:17:10,040 --> 00:17:12,480 Speaker 4: I obsess over. It's to what extent are we're able 346 00:17:12,520 --> 00:17:14,200 Speaker 4: to meet the needs of our customers. We've been on 347 00:17:14,240 --> 00:17:16,679 Speaker 4: the continent for fifty five years now, I need to 348 00:17:16,720 --> 00:17:19,600 Speaker 4: make sure that we're still here, you know, another fifty 349 00:17:19,680 --> 00:17:21,359 Speaker 4: years and another one hundred years, et cetera. And the 350 00:17:21,359 --> 00:17:24,200 Speaker 4: only way to do that is to remain relevant. Fried 351 00:17:24,280 --> 00:17:27,120 Speaker 4: Chicken has been relevant for us for fifty five years. 352 00:17:27,359 --> 00:17:29,320 Speaker 4: I can't say to your hand on heart that it 353 00:17:29,359 --> 00:17:31,200 Speaker 4: will still continue to be relevant in the. 354 00:17:31,160 --> 00:17:32,040 Speaker 3: Next fifty years. 355 00:17:32,119 --> 00:17:34,840 Speaker 4: But our role is to make sure that whatever the 356 00:17:34,840 --> 00:17:37,720 Speaker 4: meat block of the time is, that we are leading 357 00:17:38,080 --> 00:17:38,760 Speaker 4: in that space. 358 00:17:40,960 --> 00:17:44,040 Speaker 2: Do you I mean, KFC, I presume at some point 359 00:17:44,119 --> 00:17:45,919 Speaker 2: it's going to have to respond to the kind of 360 00:17:45,960 --> 00:17:49,360 Speaker 2: weight loss drug phenomenon. What I think over the next 361 00:17:49,359 --> 00:17:51,320 Speaker 2: fifty years will be quite a big change in how 362 00:17:51,400 --> 00:17:54,440 Speaker 2: humans exist and to an extent, how they eat and live. 363 00:17:56,680 --> 00:17:59,800 Speaker 4: Yeah, we have too, and when I talk about relevance, 364 00:17:59,840 --> 00:18:02,680 Speaker 4: that's one of those elements that we do have to address. 365 00:18:02,960 --> 00:18:06,320 Speaker 4: We are Kentucky Fried Chicken, but I do think we 366 00:18:06,359 --> 00:18:09,720 Speaker 4: still have an opportunity to cater to obviously a more 367 00:18:09,760 --> 00:18:13,080 Speaker 4: health conscious consumer. We do have an opportunity to also 368 00:18:13,160 --> 00:18:15,199 Speaker 4: just pivot our menu to make sure that we're not 369 00:18:15,280 --> 00:18:18,360 Speaker 4: leaving anyone behind. We have a responsibility to make sure 370 00:18:18,359 --> 00:18:22,560 Speaker 4: that our ingredients are obviously talking have high quality credentials 371 00:18:22,560 --> 00:18:24,960 Speaker 4: as well. And that's the work that we continue to do, 372 00:18:25,400 --> 00:18:27,040 Speaker 4: and that's the work that we will continue to do 373 00:18:27,080 --> 00:18:29,919 Speaker 4: for us to remain relevant in the market. 374 00:18:30,600 --> 00:18:33,560 Speaker 2: A corner Quincy offering a thoughtful look back on her 375 00:18:33,640 --> 00:18:38,000 Speaker 2: experiences and decisions, education and leadership lessons that really helped 376 00:18:38,000 --> 00:18:41,720 Speaker 2: her on her rise to the top of KFC Africa seven. 377 00:18:42,640 --> 00:18:45,359 Speaker 1: You're listening to the best of The Money Show. 378 00:18:45,560 --> 00:18:49,280 Speaker 2: The Money Show business book review this week. Ian Man 379 00:18:49,280 --> 00:18:52,000 Speaker 2: the managing director of Gateways Business Consultants. The book he 380 00:18:52,119 --> 00:18:55,960 Speaker 2: reviewed was Principles for Dealing with the Changing World Order 381 00:18:56,000 --> 00:18:59,480 Speaker 2: by Ray Dalio, and he looked at shifting global dynamics. 382 00:18:59,520 --> 00:19:01,879 Speaker 2: The book still holds, by the way, looking at rising 383 00:19:01,960 --> 00:19:05,280 Speaker 2: debt levels, deepening political divisions and how they signal a 384 00:19:05,320 --> 00:19:10,439 Speaker 2: sort of transformative period that does have echoes in previous history. 385 00:19:10,560 --> 00:19:12,399 Speaker 2: I need to start by saying, this book written in 386 00:19:12,400 --> 00:19:15,600 Speaker 2: twenty twenty one. Yes, a lots changed since then. Do 387 00:19:15,680 --> 00:19:16,639 Speaker 2: the principles hold? 388 00:19:17,119 --> 00:19:20,160 Speaker 6: That's the point He's not. They're not principles for now. 389 00:19:20,600 --> 00:19:23,320 Speaker 6: What he's managed to do, and he's done extraordinarily well. 390 00:19:23,320 --> 00:19:26,200 Speaker 6: And why he did this exercise in the first place, 391 00:19:26,560 --> 00:19:29,120 Speaker 6: He's been running a hedge fund, probably the biggest hedge 392 00:19:29,119 --> 00:19:32,400 Speaker 6: fund on the planet. Because of that, it's always been 393 00:19:32,520 --> 00:19:36,680 Speaker 6: terribly important that he understands global movements. What he's done 394 00:19:36,680 --> 00:19:39,040 Speaker 6: of late has been trying to understand better and better, 395 00:19:39,040 --> 00:19:43,040 Speaker 6: and he came to conclusion that there are that from 396 00:19:43,080 --> 00:19:45,520 Speaker 6: his work that there are cycles. What he got what 397 00:19:45,560 --> 00:19:47,480 Speaker 6: he started doing was he looked at all he is 398 00:19:47,520 --> 00:19:49,639 Speaker 6: a massive team, so he've got his team to do 399 00:19:49,680 --> 00:19:51,879 Speaker 6: a whole lot of research. He then passed all his 400 00:19:51,960 --> 00:19:56,080 Speaker 6: research onto experts. Then he would come back to the team, revise, 401 00:19:56,640 --> 00:19:59,000 Speaker 6: send back to experts. But he's really using the best, 402 00:19:59,040 --> 00:20:01,480 Speaker 6: the best on the planet. I mean that he's available 403 00:20:01,480 --> 00:20:03,560 Speaker 6: to him when you're a billionaire and when you've got 404 00:20:03,600 --> 00:20:08,239 Speaker 6: one hundred and thirty six billion under management. Anyway, So 405 00:20:08,760 --> 00:20:10,840 Speaker 6: what he came up with he came to the conclusion 406 00:20:11,040 --> 00:20:14,760 Speaker 6: that there are cycles. And by looking at the rise 407 00:20:14,800 --> 00:20:20,680 Speaker 6: and fall of empires over one hundred hundreds of years, 408 00:20:21,160 --> 00:20:23,600 Speaker 6: the ones he's focused on obviously only about five hundred 409 00:20:23,680 --> 00:20:26,000 Speaker 6: years old, but it goes back to the Chinese as well. 410 00:20:26,920 --> 00:20:30,280 Speaker 6: He said that there are cycles that repeat themselves, and 411 00:20:30,400 --> 00:20:35,160 Speaker 6: why they repeat themselves is not because the world, because 412 00:20:35,200 --> 00:20:37,720 Speaker 6: the world's made up of human beings, and human beings 413 00:20:37,760 --> 00:20:40,840 Speaker 6: have the same attitudes. And so what happens is that 414 00:20:41,160 --> 00:20:43,840 Speaker 6: he identified big cycles and I think that word I 415 00:20:43,840 --> 00:20:46,280 Speaker 6: can share with you know, it's the big cycles. And 416 00:20:46,320 --> 00:20:49,320 Speaker 6: then in his book, which is very detailed, he takes. 417 00:20:49,520 --> 00:20:51,600 Speaker 6: Once he's gone through the big cycles, he goes and says, 418 00:20:51,680 --> 00:20:54,520 Speaker 6: let's have a look at what supports the cycles. He 419 00:20:54,600 --> 00:20:59,959 Speaker 6: gets into really granular information which proves that the support 420 00:21:00,880 --> 00:21:02,639 Speaker 6: the notion that he has. But go something like this, 421 00:21:04,400 --> 00:21:07,280 Speaker 6: He studied the ones that are most important for us 422 00:21:07,280 --> 00:21:10,159 Speaker 6: are the British, the Dutch, the British, and the Americans. 423 00:21:10,760 --> 00:21:12,040 Speaker 1: All of those of the. 424 00:21:12,800 --> 00:21:17,560 Speaker 6: World's reserve current were the world's reserve currencies. And by 425 00:21:17,600 --> 00:21:21,360 Speaker 6: the way, the America will remain the world's reserve currency 426 00:21:21,880 --> 00:21:24,679 Speaker 6: for a good twenty years after they stopped being the 427 00:21:24,720 --> 00:21:28,800 Speaker 6: world's greatest and wealthiest country, only because in the same 428 00:21:28,840 --> 00:21:30,840 Speaker 6: way as language, if we used to speak to each 429 00:21:30,840 --> 00:21:34,040 Speaker 6: other in English, unlikely to change to another language quickly. 430 00:21:34,119 --> 00:21:36,240 Speaker 6: So that's going to be around for a while. The 431 00:21:36,840 --> 00:21:40,199 Speaker 6: big cycles are driven by the success and failures of 432 00:21:40,320 --> 00:21:44,520 Speaker 6: major countries throughout the ages. And he proves that one 433 00:21:44,520 --> 00:21:46,720 Speaker 6: of the things that why this is going to work, 434 00:21:46,760 --> 00:21:50,680 Speaker 6: these big cycles work is because the country is rise 435 00:21:51,320 --> 00:21:54,040 Speaker 6: and then they get to a stage where because they're human, 436 00:21:55,000 --> 00:22:00,400 Speaker 6: they start imploding internally, and because structures make them implode internally. Example, 437 00:22:00,400 --> 00:22:03,200 Speaker 6: if you look at the rise of a power, they 438 00:22:03,240 --> 00:22:07,000 Speaker 6: grow strong when they develop productive economies. They have strong education, 439 00:22:07,400 --> 00:22:11,199 Speaker 6: they have good systems, they have they have innovation, and 440 00:22:11,240 --> 00:22:14,160 Speaker 6: they have military power. Military power is always important because 441 00:22:14,280 --> 00:22:17,639 Speaker 6: changes happened a lot around wars and military power, but 442 00:22:17,680 --> 00:22:21,440 Speaker 6: not exclusively. Once they get to once they've been doing 443 00:22:21,440 --> 00:22:24,040 Speaker 6: this for a while there and they get to their peak, 444 00:22:24,600 --> 00:22:29,440 Speaker 6: the peak goes down only because the the you dominate 445 00:22:29,520 --> 00:22:34,119 Speaker 6: world trade and finance and and and and geographies and geopolitics. 446 00:22:34,560 --> 00:22:37,280 Speaker 6: But you and your currency becomes the world currency. But 447 00:22:37,320 --> 00:22:41,840 Speaker 6: what happens internally is that you extend yourself far too far, 448 00:22:42,400 --> 00:22:47,240 Speaker 6: and then what happens is success reads complacency. The complacency 449 00:22:47,600 --> 00:22:51,600 Speaker 6: allows you to have debts, debt that rises, your productivity 450 00:22:51,680 --> 00:22:55,480 Speaker 6: slows because you don't have to work that hard. We're 451 00:22:55,480 --> 00:23:00,359 Speaker 6: all wealthy now and inequality, but internally and it'sournal is 452 00:23:00,400 --> 00:23:03,800 Speaker 6: one of the major forces change with its internal revolutions 453 00:23:04,160 --> 00:23:07,880 Speaker 6: or wars, those things change. But when you have countries 454 00:23:07,880 --> 00:23:11,720 Speaker 6: that become rich and flabby, they tend not to work 455 00:23:11,720 --> 00:23:14,680 Speaker 6: as hard, and then you have the countries taking over 456 00:23:14,800 --> 00:23:16,640 Speaker 6: them later prepared to work much hard. 457 00:23:16,960 --> 00:23:20,000 Speaker 2: So just to sort of look at at at at 458 00:23:20,119 --> 00:23:22,879 Speaker 2: at I mean, you could go back to the Romans, 459 00:23:23,040 --> 00:23:26,840 Speaker 2: plenty of examples from Chinese history, and then you would 460 00:23:26,880 --> 00:23:30,720 Speaker 2: also sort of look at at how things have changed 461 00:23:30,760 --> 00:23:32,680 Speaker 2: even in our time. I mean America seems to be 462 00:23:32,720 --> 00:23:34,840 Speaker 2: in the middle of that. You know, listen, rich and flabby. 463 00:23:34,840 --> 00:23:39,159 Speaker 6: If indeed, and what tends happened when you if you 464 00:23:39,280 --> 00:23:43,399 Speaker 6: just look at at the Dutch. Dutch were incredibly innovative. 465 00:23:43,760 --> 00:23:47,680 Speaker 6: They're good systems, everything's working really really well. But then 466 00:23:47,720 --> 00:23:50,879 Speaker 6: they invented they invented someone which was game changing, and 467 00:23:50,920 --> 00:23:54,360 Speaker 6: that was the ship. Because that they dominated world trade. 468 00:23:55,000 --> 00:23:57,840 Speaker 6: What happened afterwards, the country that took over from them 469 00:23:58,240 --> 00:24:03,280 Speaker 6: took over ship building and he did it cheaper. They 470 00:24:03,359 --> 00:24:06,359 Speaker 6: got British people to build the ships, which that should 471 00:24:06,440 --> 00:24:10,040 Speaker 6: develop the technology for And now once you've done all 472 00:24:10,040 --> 00:24:12,639 Speaker 6: that stuff, we can reproduce. And that's what's happening all 473 00:24:12,680 --> 00:24:16,040 Speaker 6: over the world. So that cycle repeats itself. And I 474 00:24:16,080 --> 00:24:19,320 Speaker 6: think that the idea of cycles repeating themselves is because humans. 475 00:24:19,880 --> 00:24:24,520 Speaker 6: Human beings remain the same forever. And one example, if 476 00:24:24,560 --> 00:24:28,000 Speaker 6: you've got great wealth, you will always ensure that the 477 00:24:28,040 --> 00:24:31,680 Speaker 6: politics of your country favors your great great wealth to continue. 478 00:24:31,840 --> 00:24:34,919 Speaker 6: That isn't something new It's happened throughout human history. So 479 00:24:34,960 --> 00:24:38,719 Speaker 6: you have these cycles repeating themselves again and again. What 480 00:24:38,800 --> 00:24:41,560 Speaker 6: he does do very nicely is he identifies what are 481 00:24:41,560 --> 00:24:47,200 Speaker 6: the criteria for determining wealth and power? And I think 482 00:24:47,240 --> 00:24:50,359 Speaker 6: that if we look firstly internally, you can see what 483 00:24:50,400 --> 00:24:53,720 Speaker 6: are the issues that we have to worry about and 484 00:24:53,160 --> 00:24:57,119 Speaker 6: why we are The science doesn't have to do it, 485 00:24:57,520 --> 00:25:01,800 Speaker 6: doesn't have to make you a non important Holland was 486 00:25:02,000 --> 00:25:04,320 Speaker 6: that that that were very small and they mentioned to 487 00:25:04,320 --> 00:25:06,119 Speaker 6: do it. But the keys to be able to do 488 00:25:06,160 --> 00:25:08,760 Speaker 6: it is this. You have to have well educated people. 489 00:25:09,480 --> 00:25:12,119 Speaker 6: You have to have people operate civilly towards each other. 490 00:25:12,320 --> 00:25:12,720 Speaker 7: That is no. 491 00:25:13,720 --> 00:25:16,200 Speaker 6: You need to see that they come up with innovations 492 00:25:16,480 --> 00:25:18,720 Speaker 6: and then once they've got innovations, they can find the 493 00:25:18,760 --> 00:25:22,399 Speaker 6: capital in the system which they can borrow against they 494 00:25:22,440 --> 00:25:26,520 Speaker 6: should put the innovations to intermarket and that they're allowed 495 00:25:26,560 --> 00:25:29,480 Speaker 6: to control what happens to money once they stopped making it. 496 00:25:29,680 --> 00:25:33,000 Speaker 2: So that's very similar to the y nations fail and 497 00:25:33,040 --> 00:25:36,239 Speaker 2: the narrow corridor hypothesis of development, where sure it is 498 00:25:36,280 --> 00:25:38,360 Speaker 2: where those things come through. Yeah, I have to ask 499 00:25:38,400 --> 00:25:39,960 Speaker 2: and I don't want to put a spanner in the works, 500 00:25:40,000 --> 00:25:42,800 Speaker 2: but all of this was written so twenty twenty one, 501 00:25:42,880 --> 00:25:46,439 Speaker 2: I think it came out and I said, it's very timely. 502 00:25:46,480 --> 00:25:49,720 Speaker 2: Now does AI change anything? And I mean, as I 503 00:25:49,760 --> 00:25:52,760 Speaker 2: hear you talk, I'm thinking, well, arguably, you know, the 504 00:25:52,760 --> 00:25:54,760 Speaker 2: first sort of AI most of us heard of was 505 00:25:54,800 --> 00:25:58,720 Speaker 2: Chat Gibt, which was American, but Deep Sea was Chinese 506 00:25:58,800 --> 00:26:01,040 Speaker 2: for kind of you know, a price success. 507 00:26:01,359 --> 00:26:03,520 Speaker 6: Yeah, I think that. I think that AI is going 508 00:26:03,520 --> 00:26:05,960 Speaker 6: to be is a contributor. AI is just and he 509 00:26:06,040 --> 00:26:09,560 Speaker 6: talks about AI is something which is going to help 510 00:26:09,640 --> 00:26:11,440 Speaker 6: us a great deal. We're going to be thinking in 511 00:26:11,520 --> 00:26:14,000 Speaker 6: ways we've never ever thought before, with capacities we've never 512 00:26:14,040 --> 00:26:17,520 Speaker 6: thought before. But even if, as you say, if if 513 00:26:17,800 --> 00:26:20,679 Speaker 6: we've come up with something, sorry, if America has come 514 00:26:20,760 --> 00:26:23,520 Speaker 6: up with something really incredible, the Chinese are going to 515 00:26:23,520 --> 00:26:26,639 Speaker 6: pick up on it and they the Chinese have a 516 00:26:26,880 --> 00:26:30,560 Speaker 6: very strong chance of becoming the next dominant power. And 517 00:26:30,680 --> 00:26:34,360 Speaker 6: there's a lot of indications that the great powers do 518 00:26:34,800 --> 00:26:38,000 Speaker 6: rise and then then they decline, and simply the nature 519 00:26:38,040 --> 00:26:40,280 Speaker 6: of the world and there's a lot of things. How 520 00:26:40,320 --> 00:26:44,760 Speaker 6: long you can extend the the the your rise for 521 00:26:44,920 --> 00:26:47,880 Speaker 6: and your your dominance for is based on the quality 522 00:26:47,920 --> 00:26:52,000 Speaker 6: of education, which we're seeing better in It's better in 523 00:26:52,000 --> 00:26:54,399 Speaker 6: the United States, sorry, and in China and is in 524 00:26:54,480 --> 00:26:57,200 Speaker 6: the United States Harvard has dropped, i think to number four, 525 00:26:57,640 --> 00:27:01,520 Speaker 6: with the one and two being Chinese. So we're seeing 526 00:27:01,840 --> 00:27:03,879 Speaker 6: those sort of changes and it is good reason to 527 00:27:03,920 --> 00:27:08,239 Speaker 6: believe that that we must take China very seriously as 528 00:27:08,280 --> 00:27:11,880 Speaker 6: a as a contender to being the next dominant the dominant. 529 00:27:11,480 --> 00:27:14,480 Speaker 2: Power Ian Man. They're unpacking the themes in the book 530 00:27:14,560 --> 00:27:18,320 Speaker 2: Principles for Dealing with the Changing World Order by Ray Dalio, 531 00:27:18,320 --> 00:27:20,639 Speaker 2: and just looking at some of the historical patterns that 532 00:27:20,640 --> 00:27:22,440 Speaker 2: we've seen that are having such a big impact. 533 00:27:22,800 --> 00:27:24,760 Speaker 1: The Best of the Money show on. 534 00:27:26,960 --> 00:27:30,320 Speaker 2: Tech Thursday this week Your Ticket Expertsy for Malela Zondi 535 00:27:30,640 --> 00:27:34,320 Speaker 2: unpacking how the collapse of some major local streaming platforms 536 00:27:34,320 --> 00:27:38,040 Speaker 2: and the consolidation of global services and then the massive 537 00:27:38,119 --> 00:27:41,520 Speaker 2: massive growth and YouTube, how they're reshaping where audiences are 538 00:27:41,520 --> 00:27:44,280 Speaker 2: turning for entertainment and you look at how these shifts 539 00:27:44,280 --> 00:27:47,440 Speaker 2: have started to redefine what we're watching, where we're watching, 540 00:27:47,600 --> 00:27:50,640 Speaker 2: and what they mean for the future of content creation 541 00:27:50,880 --> 00:27:54,280 Speaker 2: in South Africa. So we've been hearing about show Max 542 00:27:54,320 --> 00:27:57,600 Speaker 2: and we understand the competition they were under But similar 543 00:27:57,640 --> 00:27:59,760 Speaker 2: things are happening in other places. So in the years 544 00:27:59,760 --> 00:28:02,840 Speaker 2: you got Paramount Plus and HBO Max the emerging into 545 00:28:02,840 --> 00:28:04,640 Speaker 2: one platform, is it the same thing? 546 00:28:06,320 --> 00:28:09,639 Speaker 7: Well, hello, Stephen, and yes, totally it would be similar 547 00:28:09,680 --> 00:28:12,600 Speaker 7: things because what you're realizing in the United States of 548 00:28:12,640 --> 00:28:16,560 Speaker 7: America is that uh A, Paramount has gone and done 549 00:28:16,600 --> 00:28:20,000 Speaker 7: a takeover of Warner Brothers, which used to make movies 550 00:28:20,080 --> 00:28:24,480 Speaker 7: for a very long time, so they dominated in that 551 00:28:24,640 --> 00:28:28,320 Speaker 7: in that sector. So because of that takeover, you would 552 00:28:28,320 --> 00:28:30,119 Speaker 7: think that in the way that it's happening here in 553 00:28:30,160 --> 00:28:34,040 Speaker 7: South Africa with Canal Plus having done a takeover of 554 00:28:34,160 --> 00:28:37,399 Speaker 7: Multi Choice, that there would be restructuring. And part of 555 00:28:37,400 --> 00:28:40,520 Speaker 7: that restructure is that you can't have two streaming services 556 00:28:40,720 --> 00:28:43,720 Speaker 7: done by what is now one company. So a merger 557 00:28:44,040 --> 00:28:47,880 Speaker 7: then would be expected in that particular area as well. 558 00:28:47,880 --> 00:28:50,680 Speaker 7: And it's quite interesting that it's it's pretty it's all 559 00:28:50,760 --> 00:28:53,440 Speaker 7: across the world in what used to be and still 560 00:28:53,480 --> 00:28:57,640 Speaker 7: probably is the biggest the film sector in the world. 561 00:28:58,280 --> 00:29:01,280 Speaker 7: But yet their issues are pretty much similar to ours. 562 00:29:01,600 --> 00:29:04,360 Speaker 2: I mean, other services have closed recently. I mean there 563 00:29:04,400 --> 00:29:07,360 Speaker 2: was ques, so, there was Telcom one, remember that, there 564 00:29:07,440 --> 00:29:10,480 Speaker 2: was Vodacom, had one, Where are the audiences going? 565 00:29:11,960 --> 00:29:16,080 Speaker 7: What audiences seemed to be the clip that you played. 566 00:29:16,440 --> 00:29:19,680 Speaker 7: It's the fragmentation because there are a lot of these 567 00:29:19,680 --> 00:29:23,400 Speaker 7: streaming services. But we also need to realize that it's 568 00:29:23,480 --> 00:29:29,480 Speaker 7: not the traditional film or the traditional TV players that 569 00:29:29,720 --> 00:29:33,560 Speaker 7: are now enabling people to consume content. There are other 570 00:29:33,600 --> 00:29:38,560 Speaker 7: platforms and they're available all over online spaces that have 571 00:29:38,720 --> 00:29:42,000 Speaker 7: not been in this traditional TV space that are now 572 00:29:42,040 --> 00:29:46,360 Speaker 7: available on making contents available. Think social media, for example, 573 00:29:46,400 --> 00:29:48,920 Speaker 7: which is where a lot of people spend their time. 574 00:29:48,960 --> 00:29:52,320 Speaker 7: We're even here that South Africans spent probably the most 575 00:29:52,360 --> 00:29:55,840 Speaker 7: amount of time on social media when you compare to 576 00:29:56,600 --> 00:30:02,280 Speaker 7: many as a nations. And so they've also enabled a 577 00:30:02,360 --> 00:30:05,800 Speaker 7: video as well and shorts videos as well, which have 578 00:30:05,960 --> 00:30:10,360 Speaker 7: also even changed how movies are produced because movies are 579 00:30:10,400 --> 00:30:14,440 Speaker 7: now or movie producers have realized this concentration is taken away. 580 00:30:14,680 --> 00:30:17,440 Speaker 7: People don't have time to try and figure out complex 581 00:30:17,480 --> 00:30:21,560 Speaker 7: storylines anymore because the time is taken away by the 582 00:30:21,680 --> 00:30:24,320 Speaker 7: small screens and shorts videos, and they have to cater 583 00:30:24,440 --> 00:30:26,760 Speaker 7: to that in how they produce movies as well. 584 00:30:27,200 --> 00:30:30,840 Speaker 2: So, I mean, what I've been fascinated by is the 585 00:30:30,880 --> 00:30:34,400 Speaker 2: more and more evidence that more people are watching YouTube 586 00:30:34,760 --> 00:30:38,080 Speaker 2: on their couch, they're sitting at home and watching it 587 00:30:38,120 --> 00:30:42,240 Speaker 2: on their big screen TV. What is YouTube doing so well? 588 00:30:42,240 --> 00:30:44,600 Speaker 2: And I realized the shorts is a big thing, but 589 00:30:44,720 --> 00:30:45,160 Speaker 2: is it just. 590 00:30:46,800 --> 00:30:50,520 Speaker 7: It's a multiple things right, because multiple research that's been done. 591 00:30:50,720 --> 00:30:54,400 Speaker 7: Is that gen Z, for example, that's consumed documentaries. You 592 00:30:54,400 --> 00:30:57,640 Speaker 7: would have thought to that younger generations and interested in documentaries, 593 00:30:57,800 --> 00:31:02,600 Speaker 7: but they consume these documentaries on YouTube. And you mentioned 594 00:31:02,680 --> 00:31:05,400 Speaker 7: short just now, so that's also they got that from 595 00:31:05,440 --> 00:31:08,840 Speaker 7: TikTok because TikTok came with short videos and they also 596 00:31:08,880 --> 00:31:12,760 Speaker 7: then started producing short videos who and you would think 597 00:31:12,800 --> 00:31:15,640 Speaker 7: of podcasts as well, because they have also said that 598 00:31:16,160 --> 00:31:21,120 Speaker 7: podcasts are their best performers, so podcasts are also so 599 00:31:21,200 --> 00:31:24,160 Speaker 7: I suppose. Because it's a one stop shop for multiple things, 600 00:31:24,440 --> 00:31:29,640 Speaker 7: it also enables people who haven't traditionally produced contents because 601 00:31:29,680 --> 00:31:33,840 Speaker 7: these traditional platforms that are some of which are shutting 602 00:31:33,880 --> 00:31:39,040 Speaker 7: down now come from a big TV players who probably 603 00:31:39,080 --> 00:31:43,600 Speaker 7: still use methods that are in a way archaic now 604 00:31:43,800 --> 00:31:46,920 Speaker 7: because of how TV used to function when it had 605 00:31:47,040 --> 00:31:51,239 Speaker 7: no competition, when they would have expectations of what a 606 00:31:51,320 --> 00:31:55,600 Speaker 7: production company is, what content must look like, whereas if 607 00:31:55,640 --> 00:31:59,160 Speaker 7: you find a platform like YouTube, yes you'd find TV 608 00:31:59,280 --> 00:32:04,280 Speaker 7: producers go going into that space. You'd find news producers 609 00:32:04,720 --> 00:32:08,840 Speaker 7: uploading their content on those platforms too, But you'd also 610 00:32:09,040 --> 00:32:12,920 Speaker 7: find an ordinary Stephen Whots who was out at the 611 00:32:12,960 --> 00:32:15,560 Speaker 7: beach and spot at something and decided to upload it 612 00:32:16,120 --> 00:32:19,040 Speaker 7: on YouTube. You'd find a surfer, for example, who comes 613 00:32:19,080 --> 00:32:22,280 Speaker 7: in from a different territory, comes to South Africa and 614 00:32:22,360 --> 00:32:26,800 Speaker 7: documents his experience when he was exploring South Africa. So 615 00:32:26,840 --> 00:32:30,320 Speaker 7: it's because you can get multiple types of content of 616 00:32:30,360 --> 00:32:33,720 Speaker 7: the professional kind as well as the type that's done 617 00:32:33,720 --> 00:32:36,880 Speaker 7: by the ordinary person on a single platform. 618 00:32:37,200 --> 00:32:39,440 Speaker 2: Okay, okay, So that makes a lot of sense. And 619 00:32:39,560 --> 00:32:41,040 Speaker 2: I think a lot of people also just go through 620 00:32:41,040 --> 00:32:45,240 Speaker 2: sort of old movie clips because it's fun. So now 621 00:32:45,280 --> 00:32:47,640 Speaker 2: you have people they produce content, right, and they produce 622 00:32:47,720 --> 00:32:49,920 Speaker 2: it for TV and that to move away from TV. 623 00:32:50,640 --> 00:32:53,880 Speaker 2: Now streaming platforms are merging or shutting down. I mean 624 00:32:53,920 --> 00:32:56,760 Speaker 2: the producers and at one point we had quite a 625 00:32:56,760 --> 00:32:59,800 Speaker 2: big TV production industry in South Africa, I mean the. 626 00:33:01,320 --> 00:33:04,680 Speaker 7: HMM. And it does seem like it's going to be 627 00:33:04,760 --> 00:33:09,120 Speaker 7: a continuous battle because there's also the next point in 628 00:33:09,200 --> 00:33:12,120 Speaker 7: all in all these battles that are so there now 629 00:33:12,480 --> 00:33:16,680 Speaker 7: fewer spaces where their content can be. And also there's 630 00:33:16,720 --> 00:33:21,000 Speaker 7: AI also now that's also taking some eyes away and 631 00:33:21,040 --> 00:33:25,280 Speaker 7: social media which has also taken either away. Changes. It 632 00:33:25,640 --> 00:33:28,960 Speaker 7: will change the nature of the film industry and the 633 00:33:29,000 --> 00:33:32,760 Speaker 7: TV industry in South Africa because it doesn't seem like 634 00:33:33,600 --> 00:33:37,680 Speaker 7: we know the one place so that audiences are because 635 00:33:37,800 --> 00:33:40,680 Speaker 7: when we thought we did know where audiences were, we're 636 00:33:40,880 --> 00:33:44,840 Speaker 7: transitioning to it seems like audiences either are no longer 637 00:33:44,880 --> 00:33:46,960 Speaker 7: there or we're overestimated that. 638 00:33:47,760 --> 00:33:50,680 Speaker 2: Yeah, it's so interesting to see how there's all changes 639 00:33:51,000 --> 00:33:53,640 Speaker 2: and you still need more content. I mean I realized AI, 640 00:33:53,760 --> 00:33:57,959 Speaker 2: but also AI slop. I mean audiences could be more 641 00:33:58,000 --> 00:34:01,120 Speaker 2: discerning or just more distracted. I know Matt Damon was 642 00:34:01,120 --> 00:34:03,600 Speaker 2: talking about how films have to change with people on 643 00:34:03,680 --> 00:34:06,440 Speaker 2: following as you say, a storyline and then kind of 644 00:34:06,440 --> 00:34:07,280 Speaker 2: what's the point. 645 00:34:07,080 --> 00:34:11,200 Speaker 7: Really, Well, that's the thing. So it also tests creativity, 646 00:34:11,280 --> 00:34:14,680 Speaker 7: right and what a feature film actually is because if 647 00:34:14,680 --> 00:34:16,680 Speaker 7: you're going to sit for an hour and a half. 648 00:34:16,680 --> 00:34:18,560 Speaker 7: Thing about for example, when you're sitting with the kids 649 00:34:18,560 --> 00:34:20,359 Speaker 7: and watching a film for an hour and a half 650 00:34:20,360 --> 00:34:23,240 Speaker 7: and whether they can concentrate as much as we would 651 00:34:23,280 --> 00:34:24,960 Speaker 7: back in the day when you're watching the films we 652 00:34:25,080 --> 00:34:29,120 Speaker 7: loved when you're growing up. So and also the repetition 653 00:34:29,560 --> 00:34:32,800 Speaker 7: in the storylines because they know that there are multiple 654 00:34:32,840 --> 00:34:36,160 Speaker 7: screens that they are contending with. They're not just focusing 655 00:34:36,200 --> 00:34:39,400 Speaker 7: on the one big screen or as they're focusing on 656 00:34:39,440 --> 00:34:42,080 Speaker 7: the one big screen, but the mind might also be 657 00:34:42,160 --> 00:34:45,080 Speaker 7: thinking about the small screen that they might also go 658 00:34:45,160 --> 00:34:49,000 Speaker 7: and pick up and fetch and it's taking their eyes away. 659 00:34:49,239 --> 00:34:52,440 Speaker 7: So it needs to I suppose some new type of 660 00:34:52,520 --> 00:34:57,759 Speaker 7: creativity that's constantly going to get the ice back on 661 00:34:57,800 --> 00:35:00,880 Speaker 7: the primary screen or maybe so the primary screen is 662 00:35:00,880 --> 00:35:02,759 Speaker 7: no longer the big screen, and that's what we also 663 00:35:02,800 --> 00:35:05,320 Speaker 7: need to understand, that the primary screen has become the 664 00:35:05,400 --> 00:35:09,560 Speaker 7: small screen and maybe content including film maybe also needs 665 00:35:09,560 --> 00:35:12,480 Speaker 7: to be produced for the primary screen now, which is 666 00:35:12,480 --> 00:35:13,200 Speaker 7: the small screen. 667 00:35:13,719 --> 00:35:17,640 Speaker 2: Sure Super malele Zondie breaking down shifts in the streaming 668 00:35:17,719 --> 00:35:20,360 Speaker 2: landscape and how they're reshaping audience behavior in the future 669 00:35:20,400 --> 00:35:21,640 Speaker 2: of content creation. 670 00:35:22,480 --> 00:35:26,800 Speaker 1: Sees the best of the Money Show from this week. 671 00:35:26,600 --> 00:35:29,200 Speaker 2: And How I Make My Money. This week, we had 672 00:35:29,200 --> 00:35:33,080 Speaker 2: an interesting look at South Africa's vinyl and physical music market. 673 00:35:33,320 --> 00:35:35,520 Speaker 2: Brett Dagmore is the CEO of SAMP Records and the 674 00:35:35,520 --> 00:35:38,920 Speaker 2: owner and founder of mister Vinyl. I mean, audio streaming 675 00:35:38,960 --> 00:35:43,000 Speaker 2: sort of dominates the market, but mister Vinyl still carving 676 00:35:43,080 --> 00:35:46,200 Speaker 2: out a devoted niche for collectors, audio files, music lovers 677 00:35:46,200 --> 00:35:49,400 Speaker 2: who love the idea, the thought of a record, of 678 00:35:49,520 --> 00:35:53,400 Speaker 2: a needle, of the sort of histicultural nosceldia of it, 679 00:35:53,480 --> 00:35:57,200 Speaker 2: the difference of sound that Vinyl gives you. He spoke 680 00:35:57,239 --> 00:35:59,759 Speaker 2: about why there's still some issues, what the challenges are, 681 00:36:00,080 --> 00:36:02,719 Speaker 2: but also why people still in this day and age 682 00:36:02,800 --> 00:36:03,840 Speaker 2: like to listen to a record. 683 00:36:04,120 --> 00:36:06,120 Speaker 5: And I think it's always been my passion. It was 684 00:36:06,200 --> 00:36:08,879 Speaker 5: my lifeline when I was a kid. Like so many 685 00:36:08,920 --> 00:36:12,120 Speaker 5: others around South Africa, I grew up with my parents 686 00:36:12,160 --> 00:36:16,200 Speaker 5: listening to Vinyl records and I would later as a teenager, 687 00:36:16,360 --> 00:36:19,440 Speaker 5: play in bands and get involved in writing about music. 688 00:36:19,440 --> 00:36:21,280 Speaker 5: And it was always an escape for me and always 689 00:36:21,280 --> 00:36:23,960 Speaker 5: something that I really wanted to work hard in. I 690 00:36:24,040 --> 00:36:27,480 Speaker 5: was very lucky that I've managed to pursue music throughout 691 00:36:27,520 --> 00:36:30,040 Speaker 5: my life. I did go to university to go and 692 00:36:30,040 --> 00:36:34,440 Speaker 5: study at BA in politics, philosophy and economics, but I 693 00:36:34,480 --> 00:36:36,640 Speaker 5: was lucky at the same time that I could sort 694 00:36:36,640 --> 00:36:39,120 Speaker 5: of step away from that after having finished it and 695 00:36:39,200 --> 00:36:42,319 Speaker 5: pursue music. The vinyl record thing is a very very 696 00:36:42,360 --> 00:36:45,080 Speaker 5: interesting one and it started off in South Africa around 697 00:36:45,160 --> 00:36:48,760 Speaker 5: twenty twelve. The rest of the world, the vinyl revival 698 00:36:48,760 --> 00:36:52,080 Speaker 5: started around two thousand and nine towards twenty ten, but 699 00:36:52,160 --> 00:36:54,880 Speaker 5: pretty much around twenty twelve people started getting interested in 700 00:36:54,960 --> 00:36:57,360 Speaker 5: vinyl records again, which was a real surprise to a 701 00:36:57,360 --> 00:37:00,239 Speaker 5: lot of us. So there are a couple of reason 702 00:37:00,400 --> 00:37:02,279 Speaker 5: as to why it sort of started to take off. 703 00:37:02,440 --> 00:37:05,520 Speaker 5: One was that a whole generation, that being the younger 704 00:37:05,560 --> 00:37:08,920 Speaker 5: generation now, was really surprised to hear just how good 705 00:37:09,040 --> 00:37:11,520 Speaker 5: vinyl records sound. You know, we've all heard our parents 706 00:37:11,560 --> 00:37:13,279 Speaker 5: talk about how great it is to listen to an 707 00:37:13,320 --> 00:37:16,360 Speaker 5: old record and how the quality just seems and feels different. 708 00:37:16,680 --> 00:37:18,440 Speaker 5: But there is some truth in that, and there's some 709 00:37:18,520 --> 00:37:21,720 Speaker 5: truth in the whole concept of listening to an analog recording. 710 00:37:22,160 --> 00:37:24,439 Speaker 5: So we saw that start to sort of take off. 711 00:37:24,640 --> 00:37:27,839 Speaker 5: And the other thing is people love collecting things. If 712 00:37:27,880 --> 00:37:30,680 Speaker 5: you like something and you want to give it a 713 00:37:30,719 --> 00:37:33,520 Speaker 5: space in your world, So you know, you want to 714 00:37:33,520 --> 00:37:35,200 Speaker 5: have a vinyl record that you can put on your 715 00:37:35,239 --> 00:37:37,399 Speaker 5: shelf and you can see it and you can think 716 00:37:37,400 --> 00:37:39,239 Speaker 5: of the artist and you can really feel a lot 717 00:37:39,320 --> 00:37:42,120 Speaker 5: closer to the artist by having a big toll Inch 718 00:37:42,120 --> 00:37:46,200 Speaker 5: by tollve Inch effectively art cover which you can look 719 00:37:46,239 --> 00:37:48,600 Speaker 5: at and give a space in your world too. So 720 00:37:48,680 --> 00:37:51,600 Speaker 5: those were the big driving forces. But I'm seeing a 721 00:37:51,640 --> 00:37:54,000 Speaker 5: really exciting one at the moment, Stephen, which I wanted 722 00:37:54,040 --> 00:37:54,800 Speaker 5: to tell you about. 723 00:37:55,400 --> 00:37:57,200 Speaker 2: Okay, I'm going to come to that in the moment. 724 00:37:57,520 --> 00:38:00,160 Speaker 2: I just want to talk a little bit about. They're 725 00:38:00,160 --> 00:38:02,480 Speaker 2: playing off a record. So when I go home tonight, 726 00:38:02,600 --> 00:38:04,640 Speaker 2: I'll listen to Aubrey and if I feel I need to, 727 00:38:05,120 --> 00:38:08,400 Speaker 2: I will, you know, look at a something on my 728 00:38:08,719 --> 00:38:11,280 Speaker 2: streaming service on my phone. Is very easy and it's simple. 729 00:38:11,920 --> 00:38:14,640 Speaker 2: But I remember when I first got an LP and 730 00:38:14,680 --> 00:38:17,200 Speaker 2: in fact, I was listening to music right at the 731 00:38:17,280 --> 00:38:19,080 Speaker 2: end of the LP era, so I was just sort 732 00:38:19,080 --> 00:38:22,319 Speaker 2: of getting interested in music then. And it was a 733 00:38:22,360 --> 00:38:25,799 Speaker 2: pink record was called That's Now, That's what I call music. 734 00:38:25,880 --> 00:38:30,799 Speaker 2: Six started off with derand Aura I think had Grace 735 00:38:30,880 --> 00:38:34,279 Speaker 2: Jogs on it, and there was something about getting home 736 00:38:34,360 --> 00:38:37,840 Speaker 2: with this thing, telling my brothers not to jump on 737 00:38:37,880 --> 00:38:40,479 Speaker 2: the wooden floor of the lounge, which obviously they did, 738 00:38:41,920 --> 00:38:44,799 Speaker 2: putting the record onto the record player, and then I 739 00:38:44,840 --> 00:38:48,080 Speaker 2: was absolutely petrified of this part, putting the needle on 740 00:38:48,280 --> 00:38:50,960 Speaker 2: in a way quite clumsy then and now, and not 741 00:38:51,040 --> 00:38:54,880 Speaker 2: wanting to damage the record, damage my parents needle. And 742 00:38:54,920 --> 00:38:57,239 Speaker 2: then when you got the volume out, when you got 743 00:38:57,239 --> 00:39:02,279 Speaker 2: the music out, there was a kind of magic there 744 00:39:02,320 --> 00:39:06,400 Speaker 2: that I just don't feel comes from anything to do 745 00:39:06,440 --> 00:39:07,000 Speaker 2: with my phone. 746 00:39:09,320 --> 00:39:12,959 Speaker 5: You're exactly spot on. I mean, the big thing is, Look, 747 00:39:13,200 --> 00:39:16,560 Speaker 5: you cannot beat the convenience of earning and having access 748 00:39:16,560 --> 00:39:19,640 Speaker 5: to a streaming service, but nobody ever remembers what the 749 00:39:19,640 --> 00:39:21,959 Speaker 5: first song they ever streamed was, or what the first 750 00:39:21,960 --> 00:39:25,040 Speaker 5: song they ever downloaded was. You can't connect with the 751 00:39:25,080 --> 00:39:27,160 Speaker 5: album cover on your phone. It's too small, and it's 752 00:39:27,200 --> 00:39:29,920 Speaker 5: a digital file, and you tend to drown in us 753 00:39:29,960 --> 00:39:31,920 Speaker 5: as well. There's just too much going on. It's just 754 00:39:32,040 --> 00:39:35,920 Speaker 5: this insanity of it all. Whereas everybody can remember the 755 00:39:35,920 --> 00:39:39,080 Speaker 5: first vinyl record they listened to, and as you've just described, 756 00:39:39,120 --> 00:39:42,279 Speaker 5: there were some really really great ones made at that 757 00:39:42,400 --> 00:39:46,000 Speaker 5: now compilation, especially being pressed on Pink Final. What you're 758 00:39:46,000 --> 00:39:48,160 Speaker 5: also talking about there is the ritual of it all, 759 00:39:48,400 --> 00:39:50,680 Speaker 5: or what the big buzzword would be for today would 760 00:39:50,719 --> 00:39:55,440 Speaker 5: be mindfulness, right, this has always been a mindful pastime 761 00:39:55,520 --> 00:39:57,960 Speaker 5: and way to listen to music. You really have to 762 00:39:58,000 --> 00:39:59,880 Speaker 5: think about what you're going to play. You can't skip 763 00:39:59,880 --> 00:40:02,319 Speaker 5: the between songs easily. You have to lift up the 764 00:40:02,360 --> 00:40:04,680 Speaker 5: stylus and be careful about it. You have to take 765 00:40:04,719 --> 00:40:07,000 Speaker 5: good care of your records and make sure that they're clean. 766 00:40:07,520 --> 00:40:10,480 Speaker 5: All of these kinds of processes create a little bit 767 00:40:10,480 --> 00:40:12,400 Speaker 5: of a barrier where it's not so simple. It just 768 00:40:12,400 --> 00:40:14,840 Speaker 5: doesn't it doesn't disappear to the background of your mind, 769 00:40:15,160 --> 00:40:17,960 Speaker 5: and as a result, does this mindful experience starts to 770 00:40:17,960 --> 00:40:21,200 Speaker 5: become really really rewarding. And as a result that is 771 00:40:21,280 --> 00:40:22,520 Speaker 5: that has been a big driver for this. 772 00:40:23,200 --> 00:40:28,279 Speaker 2: So so the equipment that your customers are listening to 773 00:40:28,320 --> 00:40:30,600 Speaker 2: this on. And I can see two ways of doing this. 774 00:40:30,640 --> 00:40:33,240 Speaker 2: So one is and I can be sort of slightly 775 00:40:33,280 --> 00:40:36,440 Speaker 2: boring on this and would be the latest, the newest, 776 00:40:36,480 --> 00:40:39,000 Speaker 2: the most interesting, the most up to date way to 777 00:40:39,239 --> 00:40:42,839 Speaker 2: play a record, And the other would be to go 778 00:40:42,880 --> 00:40:45,640 Speaker 2: and find a nice old deck, you know, from the eighties, 779 00:40:45,680 --> 00:40:47,719 Speaker 2: maybe a Techniques I don't even know if the Technique's 780 00:40:47,719 --> 00:40:51,799 Speaker 2: brand exists anymore, and go and buy something like that, 781 00:40:52,080 --> 00:40:54,160 Speaker 2: or you know, go and sort of put that together, 782 00:40:54,200 --> 00:40:57,399 Speaker 2: and plenty of people have friends who do that. How 783 00:40:57,400 --> 00:41:00,760 Speaker 2: are people listening to records? Is it a good old system, 784 00:41:01,360 --> 00:41:03,880 Speaker 2: is it something maybe then inherited from someone in the family, 785 00:41:03,960 --> 00:41:06,120 Speaker 2: or have they actually spent money on something new. 786 00:41:07,480 --> 00:41:10,719 Speaker 5: So about five or ten years ago, I would have said, absolutely, 787 00:41:10,760 --> 00:41:12,920 Speaker 5: find a good old system and ask around, you know, 788 00:41:12,920 --> 00:41:14,960 Speaker 5: speak to your family or your uncle, your aunt, who 789 00:41:14,960 --> 00:41:18,040 Speaker 5: knows somebody still has their turntable sitting around and it 790 00:41:18,040 --> 00:41:20,520 Speaker 5: would be a great idea to get it and to 791 00:41:20,560 --> 00:41:23,360 Speaker 5: service it and to to get it up and running. 792 00:41:24,080 --> 00:41:27,160 Speaker 5: What has happened we have noticed since since about the 793 00:41:27,200 --> 00:41:30,480 Speaker 5: COVID time is it's become quite difficult to get spare 794 00:41:30,520 --> 00:41:34,960 Speaker 5: parts unfortunately. So certain certain brands you can find, like 795 00:41:35,080 --> 00:41:38,200 Speaker 5: Pioneer or Technics, and you can still get spare parts 796 00:41:38,239 --> 00:41:40,960 Speaker 5: for those, but many others have sort of fallen away. 797 00:41:41,560 --> 00:41:44,040 Speaker 5: What's happened in the instagram is that there are some 798 00:41:44,200 --> 00:41:49,160 Speaker 5: fantastic brands that are meant manufacturing turntables and they are 799 00:41:49,440 --> 00:41:52,680 Speaker 5: very very good. They're well serviced in South Africa, and 800 00:41:53,120 --> 00:41:56,120 Speaker 5: they've become more cost effective, let me put it that way. 801 00:41:56,480 --> 00:41:59,640 Speaker 5: So we tend to see people picking up new turntables nowadays. 802 00:42:00,080 --> 00:42:03,480 Speaker 5: But if you do have access to a turntable in 803 00:42:03,480 --> 00:42:05,920 Speaker 5: your family, and it's a big brand like a Pioneer 804 00:42:06,280 --> 00:42:08,840 Speaker 5: or a Technique, it's highly recommended that you try and 805 00:42:08,880 --> 00:42:11,040 Speaker 5: get that up and running again, and. 806 00:42:11,040 --> 00:42:13,440 Speaker 2: You have to play it through something. Now, again a 807 00:42:13,480 --> 00:42:16,359 Speaker 2: boring alert, but you need a pre amp, right, it 808 00:42:16,400 --> 00:42:21,399 Speaker 2: doesn't because the record player puts out a volume that's 809 00:42:21,440 --> 00:42:23,799 Speaker 2: one tenth of you know, what a CD player or 810 00:42:23,840 --> 00:42:26,560 Speaker 2: your streamer does. So you do do you need a 811 00:42:26,600 --> 00:42:28,240 Speaker 2: little bit more than just the record player? 812 00:42:29,400 --> 00:42:32,120 Speaker 5: You're exactly right, And these are all barriers to entry, 813 00:42:32,160 --> 00:42:34,960 Speaker 5: which kind of sucks a bit, but look, it's it 814 00:42:35,200 --> 00:42:37,480 Speaker 5: just adds to the experience when you are up and running. 815 00:42:38,120 --> 00:42:40,800 Speaker 5: What's very interesting about a vinyl record is you're listening 816 00:42:40,880 --> 00:42:45,000 Speaker 5: to an analogue audio format. So what it is is 817 00:42:45,280 --> 00:42:48,319 Speaker 5: it's literally just the sound of the vibration of a 818 00:42:48,400 --> 00:42:51,200 Speaker 5: diamond tipped stylus or what people would call a needle, 819 00:42:51,520 --> 00:42:53,960 Speaker 5: which is just vibrating in a groove as this record 820 00:42:54,040 --> 00:42:56,719 Speaker 5: turns round and round. You can actually even put your 821 00:42:56,800 --> 00:42:59,560 Speaker 5: ear close to where that stylus is touching the record 822 00:42:59,560 --> 00:43:01,880 Speaker 5: and you can the music coming out of it. So 823 00:43:02,920 --> 00:43:06,960 Speaker 5: that simple technology which has been sort of perfected over decades. 824 00:43:07,840 --> 00:43:10,600 Speaker 5: That technology then has to be amplified in such a way, 825 00:43:11,040 --> 00:43:14,920 Speaker 5: which is why then we require these phono preamps to 826 00:43:14,960 --> 00:43:17,160 Speaker 5: be able to get that very very quiet sound and 827 00:43:17,200 --> 00:43:22,240 Speaker 5: amplify it even further than modern technology would have needed recently, Who. 828 00:43:22,080 --> 00:43:25,400 Speaker 2: Is buying your records? Who's coming into the store of 829 00:43:25,520 --> 00:43:29,279 Speaker 2: a sort of Saturday morning, Saturday afternoons spending some time 830 00:43:29,360 --> 00:43:33,360 Speaker 2: hanging out looking through Is it people my age a 831 00:43:33,400 --> 00:43:35,799 Speaker 2: bit more mature than you know, a Brett, or is 832 00:43:35,840 --> 00:43:39,600 Speaker 2: it people who are a little younger you know? 833 00:43:39,800 --> 00:43:42,960 Speaker 5: I love this question because it really is across the spectrum. 834 00:43:43,000 --> 00:43:45,879 Speaker 5: I mean, our youngest customers are nine ten years old 835 00:43:45,920 --> 00:43:47,799 Speaker 5: and they will come with their parents and buy some 836 00:43:47,800 --> 00:43:50,920 Speaker 5: pop records. Some of our oldest customers will be in 837 00:43:50,920 --> 00:43:53,200 Speaker 5: their eighties. We've had people in their nineties come to 838 00:43:53,200 --> 00:43:57,640 Speaker 5: buy records from us. It's really whoever is passionate and 839 00:43:57,840 --> 00:44:01,040 Speaker 5: very very interested and dedicated to me music. So we 840 00:44:01,120 --> 00:44:06,560 Speaker 5: find that that's multi generations across all demographics. It really 841 00:44:06,560 --> 00:44:09,960 Speaker 5: does appeal to people from all walks of life, so 842 00:44:10,160 --> 00:44:12,479 Speaker 5: it really is across the board. The one thing about 843 00:44:12,520 --> 00:44:15,279 Speaker 5: vinyl records, though they are a bit expensive, and this 844 00:44:16,120 --> 00:44:19,759 Speaker 5: mostly has to do with the complexities around manufacturing overseas 845 00:44:20,080 --> 00:44:22,120 Speaker 5: and having to ship them all the way to South Africa. 846 00:44:22,880 --> 00:44:25,399 Speaker 5: You know, sadly, if you looked at a globe, South 847 00:44:25,440 --> 00:44:28,160 Speaker 5: Africa is probably the furthest away from any pressing plant 848 00:44:28,239 --> 00:44:30,719 Speaker 5: on earth, and as a result, that can make it 849 00:44:30,760 --> 00:44:34,799 Speaker 5: quite expensive. But you know, if it's something that you're 850 00:44:34,840 --> 00:44:37,319 Speaker 5: really passionate about and it's something that's for you, it 851 00:44:37,320 --> 00:44:40,320 Speaker 5: can be well worth the investment. And speaking of investment, 852 00:44:40,760 --> 00:44:43,920 Speaker 5: it's really really important that all of us go through 853 00:44:44,000 --> 00:44:47,840 Speaker 5: our family family collections and find out if our family 854 00:44:47,840 --> 00:44:50,480 Speaker 5: has any vinyl records left over. There are a lot 855 00:44:50,520 --> 00:44:54,560 Speaker 5: of very rare, valuable and sought after vinyl records that 856 00:44:54,680 --> 00:44:57,840 Speaker 5: were manufactured in South Africa that are very collectible around 857 00:44:57,840 --> 00:45:01,319 Speaker 5: the world, and we have seen some. 858 00:45:01,880 --> 00:45:03,520 Speaker 2: Yeah, yeah, I'm going to I'm going to come back 859 00:45:03,560 --> 00:45:06,200 Speaker 2: to that in a second, because I understand some South 860 00:45:06,200 --> 00:45:08,920 Speaker 2: African artists they want to be on vinyl. They find it, 861 00:45:08,960 --> 00:45:10,719 Speaker 2: I know, you try to help you, they find it 862 00:45:10,760 --> 00:45:14,320 Speaker 2: quite difficult to actually to actually get that done because 863 00:45:14,360 --> 00:45:15,880 Speaker 2: it's so expensive. 864 00:45:16,520 --> 00:45:20,080 Speaker 5: It is, and it's an incredibly expensive thing. We've tried 865 00:45:20,120 --> 00:45:22,160 Speaker 5: to sort of step in and help and create a 866 00:45:22,760 --> 00:45:27,319 Speaker 5: very forward thinking record label which licenses music, pays the 867 00:45:27,400 --> 00:45:30,680 Speaker 5: artists one hundred percent royalties upfront, and tries to sort 868 00:45:30,680 --> 00:45:33,239 Speaker 5: of set up an ethical structure like that which then 869 00:45:33,280 --> 00:45:36,279 Speaker 5: goes and manufactures these records overseas and brings them down. 870 00:45:36,840 --> 00:45:39,239 Speaker 5: There is a huge cost involved. You tend to be 871 00:45:39,320 --> 00:45:41,680 Speaker 5: looking at a minimum order of about five hundred units 872 00:45:41,680 --> 00:45:43,919 Speaker 5: at a time, and it is quite difficult to sell 873 00:45:43,960 --> 00:45:46,520 Speaker 5: five hundred units of a particular title in South Africa. 874 00:45:46,800 --> 00:45:49,759 Speaker 5: The market itself is still quite small, but the great 875 00:45:49,800 --> 00:45:52,800 Speaker 5: difficulty actually comes in the knowledge of how you actually 876 00:45:52,800 --> 00:45:55,759 Speaker 5: go about this. Whenever we manufacture a vinyl record, it 877 00:45:56,120 --> 00:45:59,400 Speaker 5: actually involves people in three different countries will do the 878 00:45:59,440 --> 00:46:03,720 Speaker 5: best we can and locally with some excellent at sound 879 00:46:03,719 --> 00:46:07,000 Speaker 5: engineers who will remaster the music for us. But we 880 00:46:07,120 --> 00:46:09,040 Speaker 5: have to use a cutting engineer who's based in the 881 00:46:09,120 --> 00:46:11,880 Speaker 5: UK and a pressing plant that's based in the Czech Republic. 882 00:46:12,200 --> 00:46:16,239 Speaker 5: So it becomes quite a difficult thing to sort of organize, 883 00:46:16,280 --> 00:46:19,360 Speaker 5: and we're doing what we can to help out. You know, 884 00:46:19,400 --> 00:46:21,719 Speaker 5: we've been working a lot with Gallo Music recently, which 885 00:46:21,719 --> 00:46:23,839 Speaker 5: has turned one hundred years old this year. Which is 886 00:46:23,920 --> 00:46:27,759 Speaker 5: which is really fascinating. But there is a lot that 887 00:46:27,800 --> 00:46:29,719 Speaker 5: could still be done for this, and eventually, at some 888 00:46:29,800 --> 00:46:31,680 Speaker 5: point I'm hoping that there will be a pressing plant 889 00:46:31,760 --> 00:46:32,880 Speaker 5: set up in South Africa. 890 00:46:33,160 --> 00:46:36,000 Speaker 2: We're speaking to Brett Dagmore, the CEO of SAMP Records 891 00:46:36,040 --> 00:46:38,680 Speaker 2: and the owner and founder of Mister Vinyl. He's our 892 00:46:38,719 --> 00:46:41,800 Speaker 2: guest on how I make my money. Tonight, we actually 893 00:46:41,800 --> 00:46:47,160 Speaker 2: have a voice note on seven seven two, Good. 894 00:46:47,000 --> 00:46:50,319 Speaker 8: Evening, Steven. This is Selma from Rudpoot. I still have 895 00:46:50,360 --> 00:46:53,760 Speaker 8: a turn table that works quite nicely, and I even 896 00:46:53,840 --> 00:46:57,280 Speaker 8: have some old records dating back to the nineteen fifties, 897 00:46:58,840 --> 00:47:03,319 Speaker 8: the old forty four revolutions, but unfortunately I don't have 898 00:47:03,800 --> 00:47:06,520 Speaker 8: a turn table that didn't play those anymore. But they 899 00:47:06,560 --> 00:47:09,120 Speaker 8: belong to my dad and that Mariol and all those 900 00:47:09,160 --> 00:47:13,840 Speaker 8: great names on it. So I'm keeping it just for well, 901 00:47:14,320 --> 00:47:17,800 Speaker 8: you never know, maybe one day it'll become a collector's item. 902 00:47:18,000 --> 00:47:19,280 Speaker 8: Thanks you a lovely show. 903 00:47:19,120 --> 00:47:22,400 Speaker 2: By Thanks Somy exactly what Brett was talking about, and 904 00:47:22,480 --> 00:47:27,040 Speaker 2: Tim says Stephen, I'm quietly enduring my own little disappointment, 905 00:47:27,120 --> 00:47:30,360 Speaker 2: remembering how I burned Golden records in the nineties, thinking 906 00:47:30,480 --> 00:47:32,600 Speaker 2: vinyl records would be a thing of the past, since 907 00:47:32,640 --> 00:47:34,560 Speaker 2: we didn't even have a vinyl player back there. Now 908 00:47:34,560 --> 00:47:37,200 Speaker 2: I've started collecting vinyl from the scratch Brett. It all 909 00:47:37,239 --> 00:47:40,319 Speaker 2: goes to your point, you've got to look after your records. 910 00:47:40,320 --> 00:47:42,600 Speaker 5: You do. They have to be stored upright, You've got 911 00:47:42,600 --> 00:47:44,240 Speaker 5: to take great care of them. You've got to remove 912 00:47:44,239 --> 00:47:47,560 Speaker 5: the dust. If you're based in the Grace of Johannesburg region, 913 00:47:47,560 --> 00:47:50,080 Speaker 5: it's also very static. You've got to take the static 914 00:47:50,120 --> 00:47:52,440 Speaker 5: out of your records, and yeah, make sure they're in 915 00:47:52,520 --> 00:47:56,400 Speaker 5: sleeves and protected. But we're literally there are so many 916 00:47:56,640 --> 00:47:59,879 Speaker 5: valuable records floating around South Africa that it's really really 917 00:48:00,080 --> 00:48:01,680 Speaker 5: pautant at all of us to a little bit of 918 00:48:01,719 --> 00:48:03,960 Speaker 5: research and try and figure out if we might be 919 00:48:04,000 --> 00:48:06,080 Speaker 5: sitting with something. I mean, I really love that voice 920 00:48:06,080 --> 00:48:09,440 Speaker 5: note it's it's there's something very sentimental about the records 921 00:48:09,440 --> 00:48:11,399 Speaker 5: which we come across. But you never know, they could 922 00:48:11,400 --> 00:48:13,920 Speaker 5: also dramatically increase in value. And we have seen that 923 00:48:14,719 --> 00:48:17,120 Speaker 5: there's certain records which I have found locally which I've 924 00:48:17,120 --> 00:48:20,839 Speaker 5: sold for over twenty five thousand round and you know 925 00:48:20,920 --> 00:48:24,920 Speaker 5: that there is a demand or international demand for quite 926 00:48:24,960 --> 00:48:27,960 Speaker 5: a few of the South African artists, which you know 927 00:48:28,000 --> 00:48:31,160 Speaker 5: it can actually be quite a pretty penny, so definitely 928 00:48:31,160 --> 00:48:31,920 Speaker 5: have a look around. 929 00:48:32,239 --> 00:48:36,640 Speaker 2: Sure, so interesting. I'm presuming you've seen the movie High Fidelity. 930 00:48:37,880 --> 00:48:40,520 Speaker 5: I've seen bit some bit funny enough, we keep delaying it. 931 00:48:40,520 --> 00:48:42,920 Speaker 5: There's some really funny moments of Jack back there. We 932 00:48:42,920 --> 00:48:44,680 Speaker 5: always say as a store, we all need to sit 933 00:48:44,680 --> 00:48:46,600 Speaker 5: down and watch it together at the cinema at forty 934 00:48:46,600 --> 00:48:49,440 Speaker 5: four Stanley, So we are planning that at some stage. 935 00:48:49,480 --> 00:48:52,560 Speaker 5: But yeah, there's a lot of special culture around vinyl records. 936 00:48:52,680 --> 00:48:55,400 Speaker 2: Yeah, so I mean I have an image and the 937 00:48:55,480 --> 00:48:58,240 Speaker 2: High Fidelity is a sort of famous movie about people 938 00:48:58,239 --> 00:49:01,279 Speaker 2: in a record store in the nineties, based on a 939 00:49:01,320 --> 00:49:04,320 Speaker 2: British book. The movie was good, the book was very good. 940 00:49:05,560 --> 00:49:07,840 Speaker 2: You're in a store, so you're still in the business 941 00:49:07,840 --> 00:49:10,600 Speaker 2: of retail. It's a very specific retail. There's a lot 942 00:49:10,600 --> 00:49:12,920 Speaker 2: of business you have to manage. You're sort of in 943 00:49:12,960 --> 00:49:15,719 Speaker 2: the right place. How important is it to be with 944 00:49:15,920 --> 00:49:18,319 Speaker 2: kind of shops that are similar to you. It must, 945 00:49:18,400 --> 00:49:20,719 Speaker 2: i mean forty four Stanley must bring people to you, 946 00:49:21,000 --> 00:49:23,560 Speaker 2: and particularly that place in Joeburg at. 947 00:49:23,480 --> 00:49:29,200 Speaker 5: This time, completely mission critical. Retail is a very very 948 00:49:29,239 --> 00:49:31,680 Speaker 5: scary space to be in. I mean, we started as 949 00:49:31,680 --> 00:49:35,439 Speaker 5: an I started basically as an online hobby store, which 950 00:49:35,440 --> 00:49:37,640 Speaker 5: got bigger and bigger, and eventually it got to the 951 00:49:37,680 --> 00:49:39,719 Speaker 5: point where we could go from clicks to bricks they 952 00:49:39,760 --> 00:49:41,799 Speaker 5: call it, where we could you start to look at 953 00:49:41,800 --> 00:49:45,160 Speaker 5: getting into a retail store. Maybe I was too obsessive 954 00:49:45,400 --> 00:49:47,560 Speaker 5: and too nervous, but I did land up looking I'm 955 00:49:47,600 --> 00:49:50,400 Speaker 5: not joking at sort of nearly forty different locations to 956 00:49:50,440 --> 00:49:54,200 Speaker 5: open the store. The space of forty four Stanley opened up, 957 00:49:54,280 --> 00:49:56,759 Speaker 5: and luckily for us, the stars did a line and 958 00:49:56,800 --> 00:49:59,440 Speaker 5: it was the right space to get into. But when 959 00:49:59,440 --> 00:50:01,560 Speaker 5: it comes to read, tell that the tenant mix is 960 00:50:01,640 --> 00:50:05,560 Speaker 5: absolutely critical, the vibe and feel of foody for Stanley, 961 00:50:06,160 --> 00:50:09,520 Speaker 5: they're no big chain stores. It's it's very much a community. 962 00:50:09,719 --> 00:50:13,520 Speaker 5: It's it's all best around design and being the best 963 00:50:13,520 --> 00:50:15,560 Speaker 5: of small business you can be. And that is that 964 00:50:15,600 --> 00:50:18,080 Speaker 5: has really accelerated our growth over the years as well. 965 00:50:18,480 --> 00:50:20,759 Speaker 5: So you know, I consider myself really blessed to have 966 00:50:20,880 --> 00:50:23,680 Speaker 5: have found that space and it is very much our home. 967 00:50:24,800 --> 00:50:28,839 Speaker 2: When CDs first came in, Brett and I'm smold enough 968 00:50:28,840 --> 00:50:31,160 Speaker 2: to remember that, I thought records would be toast. I 969 00:50:31,200 --> 00:50:35,000 Speaker 2: mean tapes that already had a big impact. Yeah, and 970 00:50:35,000 --> 00:50:38,359 Speaker 2: and and and records survived CDs, and in the streaming era, 971 00:50:38,480 --> 00:50:43,480 Speaker 2: it's actually CDs that have disappeared, yes, completely, And I 972 00:50:43,520 --> 00:50:47,080 Speaker 2: don't think anyone would have predicted that in the nineties. 973 00:50:47,200 --> 00:50:50,760 Speaker 2: What's so special about vinyl that they've outlived CDs? 974 00:50:52,160 --> 00:50:54,080 Speaker 5: So I think with music that there are two different 975 00:50:54,360 --> 00:50:57,279 Speaker 5: there are two different avenues here. One is quality and 976 00:50:57,320 --> 00:51:01,880 Speaker 5: the other is convenience. So that were well, they presented 977 00:51:02,400 --> 00:51:04,759 Speaker 5: a more convenient way of listening to music. They were small, 978 00:51:04,800 --> 00:51:06,239 Speaker 5: you could put them in your car, you could play 979 00:51:06,280 --> 00:51:09,960 Speaker 5: them anywhere, you could record your own cassettes. Then CDs 980 00:51:10,000 --> 00:51:12,600 Speaker 5: came along and they were a better version of this convenience. 981 00:51:12,960 --> 00:51:16,759 Speaker 5: But just as CDs came and replaced cassettes, it was 982 00:51:16,800 --> 00:51:19,040 Speaker 5: it went straight to downloading and streaming, which would just 983 00:51:19,080 --> 00:51:21,560 Speaker 5: replace CDs as being the most convenient way to listen 984 00:51:21,600 --> 00:51:24,960 Speaker 5: to music. The whole Vinyl thing is it's it's made 985 00:51:25,000 --> 00:51:27,880 Speaker 5: with such care and so many processes are involved to 986 00:51:27,960 --> 00:51:32,200 Speaker 5: manufacture these analog discs that the sound itself does It 987 00:51:32,239 --> 00:51:34,839 Speaker 5: does sound better depending on whether or not your your 988 00:51:34,840 --> 00:51:37,880 Speaker 5: system can handle it or not. But it's also fantastic 989 00:51:37,960 --> 00:51:39,720 Speaker 5: to just give it a space to collect, a space 990 00:51:39,760 --> 00:51:43,399 Speaker 5: in your world. What I'm finding particularly fascinating at the moment, 991 00:51:43,680 --> 00:51:46,400 Speaker 5: and I'm seeing this almost as like a third driver 992 00:51:46,520 --> 00:51:49,560 Speaker 5: towards Finyl Records. Right now, we're seeing a lot of 993 00:51:49,600 --> 00:51:53,000 Speaker 5: people who are very anti AI and who are looking 994 00:51:53,040 --> 00:51:56,360 Speaker 5: for these analog spaces in their worlds. They're tired of 995 00:51:56,400 --> 00:51:59,600 Speaker 5: dealing with series and dealing with AI issues at work 996 00:51:59,600 --> 00:52:01,759 Speaker 5: in the st which that brings, and they're trying to 997 00:52:01,760 --> 00:52:04,680 Speaker 5: find these ways to almost escape from that. And it's 998 00:52:04,719 --> 00:52:07,120 Speaker 5: just been amazing to see how more and more people 999 00:52:07,160 --> 00:52:09,920 Speaker 5: are talking to us about trying to create almost an 1000 00:52:09,960 --> 00:52:13,359 Speaker 5: analogue safe space for themselves. You know, it's like, think 1001 00:52:13,400 --> 00:52:14,719 Speaker 5: about it. Back in the day, you would go to 1002 00:52:15,480 --> 00:52:17,279 Speaker 5: it's a Friday night, you put your kids in the car, 1003 00:52:17,560 --> 00:52:19,759 Speaker 5: and off you go to the DVD store. There was 1004 00:52:19,800 --> 00:52:23,040 Speaker 5: no algorithm telling you what DVD to buy, perhaps other 1005 00:52:23,120 --> 00:52:26,160 Speaker 5: than the posters at the door and the person behind 1006 00:52:26,160 --> 00:52:28,719 Speaker 5: the desk who could recommend what was going on. And 1007 00:52:29,040 --> 00:52:31,560 Speaker 5: it's a similar thing with Finyl Records. You know, there 1008 00:52:31,600 --> 00:52:34,040 Speaker 5: is no algorithm telling you what to listen to next, 1009 00:52:34,080 --> 00:52:37,360 Speaker 5: and it starts to become a very intentional, very rewarding 1010 00:52:37,800 --> 00:52:40,120 Speaker 5: escape and pursuit for music, and people are just falling 1011 00:52:40,160 --> 00:52:43,000 Speaker 5: in love with it. So we are seeing that that 1012 00:52:43,160 --> 00:52:46,279 Speaker 5: sort of anti AI movement really kicking off of the 1013 00:52:46,360 --> 00:52:49,280 Speaker 5: last i'd say six months or so, and it's fantastic 1014 00:52:49,360 --> 00:52:51,279 Speaker 5: to see it down here as well. I think we 1015 00:52:51,320 --> 00:52:55,120 Speaker 5: all need safe spaces from our technology, and Final Records 1016 00:52:55,160 --> 00:52:58,319 Speaker 5: can be one small component of that where you can 1017 00:52:58,360 --> 00:53:00,920 Speaker 5: engage and listen to music the way it was originally 1018 00:53:01,000 --> 00:53:02,640 Speaker 5: intended for by the artists. 1019 00:53:03,040 --> 00:53:05,759 Speaker 1: The best of The Money Show and seven. 1020 00:53:05,719 --> 00:53:09,560 Speaker 2: Two two Brett Dugmore there the SEO of SEMP Records, 1021 00:53:09,560 --> 00:53:12,080 Speaker 2: owner and founder of Mister Vinyl, giving us an insight. 1022 00:53:12,440 --> 00:53:15,239 Speaker 2: It's a really interesting market. You've been listening to the 1023 00:53:15,280 --> 00:53:17,279 Speaker 2: best bits of The Money Show. Just a digest of 1024 00:53:17,320 --> 00:53:19,720 Speaker 2: some of the most interesting thoughts and comments and interviews 1025 00:53:19,719 --> 00:53:21,839 Speaker 2: from the show this week. If you'd like to hear more, 1026 00:53:21,880 --> 00:53:24,120 Speaker 2: please go to our website or your podcast app and 1027 00:53:24,120 --> 00:53:26,480 Speaker 2: search for The Money Show. Thanks for being with us 1028 00:53:26,560 --> 00:53:28,960 Speaker 2: this week, Looking forward to chatting again The Money Show 1029 00:53:29,000 --> 00:53:31,160 Speaker 2: six o'clock on Monday. Have a good weekend.