1 00:00:00,760 --> 00:00:03,880 Speaker 1: The money shows small business focus. 2 00:00:04,080 --> 00:00:06,720 Speaker 2: Well, when you're going out there as an entrepreneur and 3 00:00:06,760 --> 00:00:09,520 Speaker 2: you're trying to sell your business, you're trying to sell 4 00:00:09,560 --> 00:00:12,120 Speaker 2: your product, you're trying to get it into various places, 5 00:00:12,119 --> 00:00:14,560 Speaker 2: you're trying to get people to actually do business with you, 6 00:00:15,320 --> 00:00:19,360 Speaker 2: it seems there's probably nothing better actually than doing it 7 00:00:19,400 --> 00:00:23,080 Speaker 2: face to face, not on zoom. I mean face to face. 8 00:00:23,480 --> 00:00:27,280 Speaker 2: Jeremy lang Is, a managing director of Business Partners Limited. Jeremy, 9 00:00:27,480 --> 00:00:29,440 Speaker 2: A good evening, Am I right here? I mean it's 10 00:00:29,480 --> 00:00:32,159 Speaker 2: face to face interaction. You know that the feel of 11 00:00:32,200 --> 00:00:35,200 Speaker 2: someone's hand as you shake it still really the most 12 00:00:35,200 --> 00:00:37,720 Speaker 2: effective way for a business owner to get someone a 13 00:00:37,720 --> 00:00:40,120 Speaker 2: potential client, to build that trust relationship. 14 00:00:42,440 --> 00:00:45,240 Speaker 1: Hey, good evening, Stephen, And also to your listeners, yes, yes, 15 00:00:45,280 --> 00:00:49,440 Speaker 1: indeed continue to where the wall's goin from a technology evolution, 16 00:00:50,440 --> 00:00:53,600 Speaker 1: the networking events get togethers that are still intend still 17 00:00:53,760 --> 00:00:56,720 Speaker 1: very very well attended, and it seems to be and 18 00:00:56,760 --> 00:00:58,920 Speaker 1: maybe it's just the way we are wired as human beings. 19 00:00:58,920 --> 00:01:01,960 Speaker 1: A desire to want to to act in person, shake 20 00:01:02,040 --> 00:01:04,800 Speaker 1: the warm end of someone else, greet them with a smile, 21 00:01:05,200 --> 00:01:09,200 Speaker 1: welcome them to the event, and interact with people in person. 22 00:01:09,520 --> 00:01:13,240 Speaker 2: So I mean an in person network event you know 23 00:01:13,280 --> 00:01:15,200 Speaker 2: you have it's not easy to get You have to 24 00:01:15,200 --> 00:01:16,720 Speaker 2: get a new car, you have to pay for petrol, 25 00:01:16,760 --> 00:01:20,240 Speaker 2: you have to go there. You could someone could say, oh, 26 00:01:20,240 --> 00:01:22,480 Speaker 2: you could do this on zoom. I mean, I'm just 27 00:01:22,480 --> 00:01:24,039 Speaker 2: trying to think of a zoom meeting with one hundred 28 00:01:24,080 --> 00:01:27,680 Speaker 2: people on it. How does those sort of in person environments, 29 00:01:27,720 --> 00:01:29,559 Speaker 2: I mean, what sort of opportunities do they create? 30 00:01:32,120 --> 00:01:35,320 Speaker 1: I think, firstly, if you compare whilst online is very 31 00:01:35,400 --> 00:01:39,280 Speaker 1: very convenient, it's maybe limited to one person speaking at 32 00:01:39,319 --> 00:01:42,280 Speaker 1: a time, versus going to any event where it's absolute 33 00:01:42,360 --> 00:01:45,039 Speaker 1: chaos in terms of noise in the room, lots of 34 00:01:45,120 --> 00:01:48,520 Speaker 1: multiple conversations happening at the same time, and your ability 35 00:01:48,560 --> 00:01:51,480 Speaker 1: to move between one conversation to the next is much 36 00:01:51,560 --> 00:01:55,000 Speaker 1: easier in person, where online you somewhat restricted in terms 37 00:01:55,000 --> 00:01:57,880 Speaker 1: of how many people can speak at a time, potentially 38 00:01:57,880 --> 00:02:00,600 Speaker 1: how many people you are limited to access within a 39 00:02:01,120 --> 00:02:04,120 Speaker 1: fifty minute sixty minute period. So I think the energy 40 00:02:04,160 --> 00:02:06,000 Speaker 1: that you feel in the room, you get a sense 41 00:02:06,040 --> 00:02:09,000 Speaker 1: of where the circles of influence are, where you need 42 00:02:09,040 --> 00:02:12,480 Speaker 1: to move towards or always close more closely aligned to 43 00:02:12,560 --> 00:02:16,000 Speaker 1: your objectives in attending the event. So in person for 44 00:02:16,080 --> 00:02:19,720 Speaker 1: me still offers lots of benefit. You meet people across multiple, 45 00:02:20,480 --> 00:02:24,680 Speaker 1: multiple industries, and Stephen did I say, sometimes it's the 46 00:02:24,720 --> 00:02:29,000 Speaker 1: odd conversation at the beverage table or in the bathroom 47 00:02:29,080 --> 00:02:32,640 Speaker 1: waiting to go into the bathroom. So unintentional opportunities also 48 00:02:32,720 --> 00:02:35,000 Speaker 1: presents itself from that perspective. 49 00:02:35,280 --> 00:02:36,640 Speaker 2: So I was going to bring that up. I mean, 50 00:02:36,680 --> 00:02:40,720 Speaker 2: it's the element of chance, which I think actually plays 51 00:02:40,720 --> 00:02:42,840 Speaker 2: a much bigger role in business than we want to admit. 52 00:02:42,919 --> 00:02:45,400 Speaker 2: Where you bump into a person. I mean so often 53 00:02:45,400 --> 00:02:48,160 Speaker 2: someone will say, well this happened, or I bumped into 54 00:02:48,240 --> 00:02:50,919 Speaker 2: this person, or they have the same problem, or they'd 55 00:02:50,960 --> 00:02:54,280 Speaker 2: lost their their parking card, and so I you know, 56 00:02:54,400 --> 00:02:56,680 Speaker 2: things like that. I mean that element of chance. Will 57 00:02:56,720 --> 00:02:59,320 Speaker 2: you bump into someone who actually suddenly you strike up 58 00:02:59,320 --> 00:03:02,000 Speaker 2: a conversation and two weeks later you know you're signing 59 00:03:02,000 --> 00:03:02,320 Speaker 2: a deal. 60 00:03:04,160 --> 00:03:07,400 Speaker 1: Yeah, that's happened to me on several occasions, even to 61 00:03:07,440 --> 00:03:09,720 Speaker 1: the extent of, oh this is what you do. You 62 00:03:09,760 --> 00:03:11,840 Speaker 1: should speak to that guy with the gray suit or 63 00:03:11,840 --> 00:03:15,520 Speaker 1: this woman with the blue shirt. She's looking for exactly 64 00:03:15,560 --> 00:03:20,079 Speaker 1: what you're offering. So that kind of interconnectedness within an 65 00:03:20,200 --> 00:03:24,320 Speaker 1: environment of an in person event is really strong. And 66 00:03:24,400 --> 00:03:27,760 Speaker 1: also it creates an impression right people. I think the 67 00:03:27,840 --> 00:03:30,840 Speaker 1: memory it creates is much stronger. People remember a location, 68 00:03:31,040 --> 00:03:33,959 Speaker 1: they remember remember an event, they remember the way in 69 00:03:34,000 --> 00:03:39,040 Speaker 1: which you interacted with him, gestures, posture responses, those for me, 70 00:03:39,160 --> 00:03:44,119 Speaker 1: the multi sensory encoding I think strengthens memory and experiences 71 00:03:44,160 --> 00:03:44,520 Speaker 1: like that. 72 00:03:45,160 --> 00:03:47,920 Speaker 2: So if you go to a networking event that has 73 00:03:48,160 --> 00:03:50,240 Speaker 2: has people from different industries, so if you go to 74 00:03:50,280 --> 00:03:53,640 Speaker 2: people from your industry, that's one thing different industries. Is 75 00:03:53,640 --> 00:03:57,240 Speaker 2: that better? I mean you can there'll be a very 76 00:03:57,280 --> 00:03:59,560 Speaker 2: different vibe, a very different flow of ideas. 77 00:03:59,600 --> 00:04:06,920 Speaker 1: Perhaps, yes, And I've been too many of both. Industry 78 00:04:07,400 --> 00:04:11,520 Speaker 1: specific tends to the similar narratives tend to come up, 79 00:04:11,560 --> 00:04:15,440 Speaker 1: similar challenges tend to come up, similar solutions tend to 80 00:04:15,440 --> 00:04:18,760 Speaker 1: come up. The multi industry, for one, is quite dynamic 81 00:04:18,800 --> 00:04:23,839 Speaker 1: because although we share universal challenges sometimes in business, the 82 00:04:24,120 --> 00:04:27,920 Speaker 1: way in which different industries solve them is different, and 83 00:04:27,960 --> 00:04:30,479 Speaker 1: you can actually learn from that from that, the way 84 00:04:30,480 --> 00:04:32,719 Speaker 1: in which they think, the way in which they approach 85 00:04:32,720 --> 00:04:36,240 Speaker 1: a challenge. Although the problems are universal, from HR to 86 00:04:36,320 --> 00:04:39,880 Speaker 1: access to capital and so on. So both have their 87 00:04:39,880 --> 00:04:43,880 Speaker 1: place for sure, but the multi industry for me is 88 00:04:44,240 --> 00:04:47,000 Speaker 1: where I tend to learn more. And if you look 89 00:04:47,000 --> 00:04:51,960 Speaker 1: at the reports like Freemen Who's the global leading events releases, 90 00:04:52,720 --> 00:04:55,880 Speaker 1: still more than after people attend events actually to learn, 91 00:04:56,000 --> 00:04:58,720 Speaker 1: not to buy, not to solve, but actually to learn. 92 00:04:58,760 --> 00:05:03,520 Speaker 1: They want to come back enriched, knowing more, knowing more people, 93 00:05:03,920 --> 00:05:05,400 Speaker 1: and increasing their knowledge base. 94 00:05:06,080 --> 00:05:09,719 Speaker 2: I mean, everyone talks about a digital first world, which 95 00:05:10,000 --> 00:05:12,840 Speaker 2: I can't stand the thought of it. How do you 96 00:05:12,880 --> 00:05:17,040 Speaker 2: manage your sort of online networking with actually in person 97 00:05:17,080 --> 00:05:20,159 Speaker 2: connections because you can't be everywhere at the same time, 98 00:05:20,600 --> 00:05:21,920 Speaker 2: even in the digital world. 99 00:05:24,320 --> 00:05:26,719 Speaker 1: So I think there's a place for both. On the 100 00:05:26,760 --> 00:05:30,320 Speaker 1: digital side, you have the opportunity to get reach so 101 00:05:30,400 --> 00:05:33,600 Speaker 1: you can have conversations with people on the other side 102 00:05:33,600 --> 00:05:36,599 Speaker 1: of the world, for example. I found that very useful. 103 00:05:37,600 --> 00:05:41,600 Speaker 1: Or the geographic location is quite fast, so you can't 104 00:05:41,640 --> 00:05:44,400 Speaker 1: get there locally, but you can still dial in. But 105 00:05:44,480 --> 00:05:46,680 Speaker 1: like I said earlier, it has its limitations in terms 106 00:05:46,680 --> 00:05:49,160 Speaker 1: of access to the number of people, how many can 107 00:05:49,200 --> 00:05:51,359 Speaker 1: speak every time, and so on, but they're still a 108 00:05:51,360 --> 00:05:54,280 Speaker 1: place for it. I must say, I prefer the in 109 00:05:54,320 --> 00:05:57,560 Speaker 1: person I like to interact with people human beings. It 110 00:05:57,560 --> 00:05:59,960 Speaker 1: feels a little bit artificial for me through a screen, 111 00:06:00,680 --> 00:06:02,400 Speaker 1: but it's still a place for it, and you can 112 00:06:02,440 --> 00:06:05,800 Speaker 1: always follow up with an in person conversation, so that's 113 00:06:05,800 --> 00:06:10,679 Speaker 1: always the opportunity. But I really enjoy the reach because 114 00:06:10,680 --> 00:06:13,440 Speaker 1: I've reached people in different parts of the world where 115 00:06:13,480 --> 00:06:14,400 Speaker 1: otherwise would not have. 116 00:06:15,400 --> 00:06:17,200 Speaker 2: I mean, you also need to go into these things 117 00:06:17,200 --> 00:06:20,360 Speaker 2: with a kind of right attitude. Right whatever it is 118 00:06:20,440 --> 00:06:23,159 Speaker 2: I'm going to meet people today, you have to be 119 00:06:23,240 --> 00:06:27,080 Speaker 2: quite confident. People respond well to confidence. The way you 120 00:06:27,160 --> 00:06:30,679 Speaker 2: introduce yourself. I've always just find Hi, my name is Stephen. 121 00:06:31,040 --> 00:06:36,200 Speaker 2: What's your name? And going from there you're kind of okay, yes, 122 00:06:36,320 --> 00:06:37,440 Speaker 2: I mean Stephen. 123 00:06:37,520 --> 00:06:40,479 Speaker 1: Some some are better than others, And it's just having 124 00:06:40,560 --> 00:06:43,280 Speaker 1: the courage to step up to somebody. And the nice 125 00:06:43,279 --> 00:06:45,320 Speaker 1: thing is that that person is also there to want 126 00:06:45,360 --> 00:06:48,680 Speaker 1: to meet somebody new, somebody that can add value in 127 00:06:48,760 --> 00:06:51,920 Speaker 1: their life, in their network. Maybe it's not immediate, maybe 128 00:06:51,920 --> 00:06:54,760 Speaker 1: it's in much future, but the contact is really good 129 00:06:54,760 --> 00:06:58,400 Speaker 1: to add to your to your networks. So and it's 130 00:06:58,440 --> 00:07:00,760 Speaker 1: not off the cuffs. Even You've got to prepare well, 131 00:07:01,040 --> 00:07:02,960 Speaker 1: you've got to know why am I going there? Do 132 00:07:03,040 --> 00:07:06,200 Speaker 1: I one specific contacts or one specific contacts in this field, 133 00:07:06,600 --> 00:07:09,479 Speaker 1: who are the lead speakers, what is the profile audience 134 00:07:09,520 --> 00:07:11,320 Speaker 1: that will be there. So you've got to do your 135 00:07:11,320 --> 00:07:13,520 Speaker 1: homework and then I know we don't like it, Steven, 136 00:07:13,560 --> 00:07:16,560 Speaker 1: but practice practice at home, practice and a family member, 137 00:07:16,880 --> 00:07:20,360 Speaker 1: approaching somebody for the first time, introducing yourself and maybe 138 00:07:20,360 --> 00:07:22,360 Speaker 1: a want or two lineer about what you do. But 139 00:07:22,440 --> 00:07:26,440 Speaker 1: more importantly, tend to try and listen more than you speak, 140 00:07:26,560 --> 00:07:29,480 Speaker 1: because that's what people value. They want to be able 141 00:07:29,520 --> 00:07:32,440 Speaker 1: to tell you about themselves and if you are genuinely interested, 142 00:07:32,800 --> 00:07:36,600 Speaker 1: it also enhances the experience and creates a platform for 143 00:07:36,600 --> 00:07:39,920 Speaker 1: a better relationships. So I would say sell more, but 144 00:07:40,760 --> 00:07:42,920 Speaker 1: axell less, but bold more relationships. 145 00:07:43,120 --> 00:07:46,720 Speaker 2: Jeremy Lang, thanks so much, Managing director at Business Partners Limited,