WEBVTT - Consumer Talk: How to read food labels

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<v Speaker 1>Gape took Capsalk Consumer Talk WhatsApp on seven to two

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<v Speaker 1>five six seven one five six seven Time for Consumer Talk,

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<v Speaker 1>and Wendy Nola is occupied elsewhere today, so we are

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<v Speaker 1>taking the gap to bring in some expert guests who

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<v Speaker 1>want to talk to us about something we all engage

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<v Speaker 1>with almost every single day but really don't pay enough

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<v Speaker 1>attention to. I'm talking about the labels on our food.

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<v Speaker 1>Whether you are picking up a loaf of bread, reaching

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<v Speaker 1>for that tuber yogurt in the fridge, or even looking

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<v Speaker 1>at a box of cereal, the label has clues contained

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<v Speaker 1>there in It tells you not only what is inside

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<v Speaker 1>that box, but it also offers clues as to the

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<v Speaker 1>nutritional content and the percentage of recommended daily allowances, and

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<v Speaker 1>lots of things like that that we don't always fully

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<v Speaker 1>understand or know how to interpret. They are there to

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<v Speaker 1>help us make supposedly informed nutritional choices for ourselves and

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<v Speaker 1>our families, but if we don't know what we're looking

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<v Speaker 1>at or how to make sense of what we're reading,

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<v Speaker 1>it doesn't really help. And then, as my producer Max

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<v Speaker 1>pointed out this morning, of course you add in the

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<v Speaker 1>added complication that as we get older, those labels seem

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<v Speaker 1>to get smaller and smaller and more impossible to read.

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<v Speaker 1>Most of us end up ignoring them a lot of

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<v Speaker 1>the time. I have two guests joining us today who

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<v Speaker 1>are going to tell us about the importance of reading

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<v Speaker 1>them and what clues they give us as to what

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<v Speaker 1>is contained in our food and how we make sense

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<v Speaker 1>and interpret what is contained on that label. With me

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<v Speaker 1>in studio is Roxanne McCaffrey, who is a registered dietitian.

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<v Speaker 1>It's great to have you with us.

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<v Speaker 2>Welcome, thank you, afternoon, Ryan.

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<v Speaker 1>Thanks. And on the line via zoom is le Cerro Maroule,

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<v Speaker 1>who is a lecturer in the Department of Consumer and

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<v Speaker 1>Food Sciences at the University of Pretoria and Leseco. It's

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<v Speaker 1>great to have you joining us as well. Welcome to

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<v Speaker 1>the show.

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<v Speaker 3>Good afternoon, Popa, thank you so much, and greetings to

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<v Speaker 3>the listeners.

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<v Speaker 1>Let's start at the very beginning, as they say, le Cercro,

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<v Speaker 1>what are the absolute basics that a food label has

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<v Speaker 1>to contain by law in South Africa?

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<v Speaker 3>So I think taking a bit of a step back.

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<v Speaker 3>Sometimes you're to look at food and say, okay, this

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<v Speaker 3>is an apple, this is an orange. But when we

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<v Speaker 3>come to more developed products that have certain ingredients, it's

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<v Speaker 3>not easy to see what they will contain, and hence

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<v Speaker 3>we focus on ingredient lists.

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<v Speaker 4>We have information.

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<v Speaker 3>About where the product comes from, who the manufacturer is,

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<v Speaker 3>and that is just some of the information that I

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<v Speaker 3>will highlight. So first and foremost, what's the name of

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<v Speaker 3>the product. We need to know what it is, what

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<v Speaker 3>it's called. Sometimes you might get a very complex name,

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<v Speaker 3>perhaps accord in blue, and to somebody else they might

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<v Speaker 3>not know what that is. But then some of these

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<v Speaker 3>products have descriptions under them and that allows a consumer

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<v Speaker 3>to make a decision that Okay, this is a chicken product,

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<v Speaker 3>it's got pork in it.

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<v Speaker 4>Is that what I want to consume.

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<v Speaker 3>Then we get the manufacturer details, So at a worst

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<v Speaker 3>case scenario, if you buy a product and there's a

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<v Speaker 3>product recall, you need to know where that product is

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<v Speaker 3>manufactured so that it can return to that vendor or

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<v Speaker 3>that manufacturer. Often you'll also see the contact details and

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<v Speaker 3>the address, even information as to is it a local product?

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<v Speaker 3>Is it made in South Africa? So that is quite

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<v Speaker 3>important in terms of traceability. Next we look at the

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<v Speaker 3>badge number also linked to the manufacturer, so that they're

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<v Speaker 3>able to say when this product was made, and if

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<v Speaker 3>they have to do any type of testing, they will

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<v Speaker 3>then get that sample of products and know that they

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<v Speaker 3>need to look into that. I know we'll talk about

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<v Speaker 3>the nutritional information, but yes, ultimately that is important. We

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<v Speaker 3>all might be following certain eating preferences, whether it's for health,

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<v Speaker 3>whether that's for intolerances, So even that nutritional information will

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<v Speaker 3>guide us.

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<v Speaker 4>Then the quantity.

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<v Speaker 3>If you're buying five hundred grams, you are entitled to

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<v Speaker 3>five hundred grams of that product, So you need to

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<v Speaker 3>look at the quantity. And you know, sometimes we do

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<v Speaker 3>feel like we get tricked when we buy a packet

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<v Speaker 3>of chips and it says one hundred and twenty five

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<v Speaker 3>grams and inside it looks like there's only a hand

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<v Speaker 3>for But ultimately that is the quantity that they would

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<v Speaker 3>have put in that packet.

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<v Speaker 4>What is very important.

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<v Speaker 3>Now, and I think this helps a consumer in terms

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<v Speaker 3>of keeping themselves safe, is your storage instructions.

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<v Speaker 4>And we often take that for granted.

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<v Speaker 3>But if something says keep in dry store, keep it

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<v Speaker 3>in dry store, then often we see it says once open,

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<v Speaker 3>keep it in the refrigerator for a certain amount of time.

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<v Speaker 3>So in doing that, we're able to know that our

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<v Speaker 3>food remains safe for consumption, and if it is kept

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<v Speaker 3>for ten days later, you shouldn't think you'll still avert

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<v Speaker 3>any food born illnesses, which we really don't want the

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<v Speaker 3>consumer to experience. So how to store your product is

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<v Speaker 3>ultimately very important, whether it's frozen, refrigerated, or kept in

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<v Speaker 3>your or covert. The next important one of the dates,

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<v Speaker 3>and it's a big one because sometimes we look at

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<v Speaker 3>the sell buy or expiration date or the best before

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<v Speaker 3>date and we think that's information for us as a consumer.

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<v Speaker 4>The truth is it has nothing to do with us.

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<v Speaker 3>Based before dates is a promise by the manufacturer or

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<v Speaker 3>whoever provides that product, to say this product is at

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<v Speaker 3>its best before this date. It's a quality promise, and

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<v Speaker 3>that's why it is more for the retailer. Then we

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<v Speaker 3>often get manufactured dates, also more linked to the retailer

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<v Speaker 3>for traceability, to say this is when this product was made.

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<v Speaker 4>Then another one that we get is the sell by date.

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<v Speaker 3>Again, sal buy doesn't mean if I eat it the

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<v Speaker 3>day after, something is going to go wrong. But you

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<v Speaker 3>often will find that retailers will either take that product

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<v Speaker 3>off the shelf or we also see these products these

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<v Speaker 3>days being marked down and sold at a lower price. Yeah,

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<v Speaker 3>and that ultimately should help us with not wasting food, right,

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<v Speaker 3>especially if that is an initiative from the retailer. But ultimately,

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<v Speaker 3>with these dates, it's quality more. It's more about quality,

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<v Speaker 3>and it's also just for the manufacturers with therefore casting

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<v Speaker 3>to know how to rotate those commodities in their stores.

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<v Speaker 4>Okay, I'm almost that the.

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<v Speaker 3>Bigger one, and I think the core as.

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<v Speaker 4>It would be the ingredients.

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<v Speaker 3>So, like I said, we all purchase and consume for

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<v Speaker 3>different reasons, and the ingredients, which is usually on the

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<v Speaker 3>back of pack label, allows us to see what is

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<v Speaker 3>there and in what quantities. The ingredients are listed in

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<v Speaker 3>descending order. So if you have something that is listed

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<v Speaker 3>first that product and that ingredient has a higher composition

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<v Speaker 3>first in that particular product, and then thereafter it's all

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<v Speaker 3>the other ingredients and in the lesser quantities. Why this

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<v Speaker 3>is important, and I think I'll give an example closer

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<v Speaker 3>to home.

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<v Speaker 4>My father doesn't drink cool drink anymore.

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<v Speaker 3>Yeah, that are too matter when he was young, so

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<v Speaker 3>now he's on juice, but he insists on one hundred

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<v Speaker 3>percent of orange juice. Now with certain products we know

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<v Speaker 3>or certain brands, we can trust that it's one hundred

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<v Speaker 3>percent orange juice.

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<v Speaker 4>But now some products will say.

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<v Speaker 3>Orange food juice, and what that means is that there

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<v Speaker 3>might be other types of fruit juice in that product.

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<v Speaker 3>But looking at the bad label, we'll tell you that

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<v Speaker 3>sixty seventy eighty percent is truly orange juice, and then

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<v Speaker 3>the other components will also be there. This is not

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<v Speaker 3>meant to mislead the consumer, because ultimately we're looking for

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<v Speaker 3>good quality, tasty products and those other ingredients might just enhance.

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<v Speaker 4>The orange juice. But if you are.

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<v Speaker 3>Strictly looking for something that is one hundred percent of something,

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<v Speaker 3>that should be listed first, and often it's in brackets

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<v Speaker 3>with the percentage of how much it is within that

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<v Speaker 3>particular product. So that's quite an important thing to be

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<v Speaker 3>able to see what ingredients are in what you might

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<v Speaker 3>be avoiding based on even how comes. So some people

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<v Speaker 3>will be avoiding chili if you have perhaps ulcers, you

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<v Speaker 3>can see that from the back of pack label. If

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<v Speaker 3>you are glutant, intolerant, or experienced ciliac disease, you will

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<v Speaker 3>see that from the back of pack label. Some of

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<v Speaker 3>the symbols I think we'll just touch on that too,

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<v Speaker 3>that most manufacturers should if not symbols rather, but the

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<v Speaker 3>words that should be on packages will tell you about

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<v Speaker 3>the allergies. So common allergies peanuts, te nuts, eggs. Some

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<v Speaker 3>people are allergic to eggs. There are sulfites in products

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<v Speaker 3>which will play the role of being preservatives. Shellfish a

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<v Speaker 3>big allergy, soy and often will see that there is

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<v Speaker 3>cow's milk or any dairy in a product, So that

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<v Speaker 3>will be for various reasons, but ultimately that information is

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<v Speaker 3>there to protect the consumer because at a worst case scenario,

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<v Speaker 3>if there is a true allergy, it is threatening to

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<v Speaker 3>the health. Sometimes it's an intolerance like lactose. You don't

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<v Speaker 3>want to be uncomfortable for having consumed something, yet you

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<v Speaker 3>are lactose intolerant. And then a little bit with the

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<v Speaker 3>other labeling has to do with religious consumption dietary laws.

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<v Speaker 3>So if you think of the Jewish dietary laws, you

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<v Speaker 3>will find a symbol that says this is safe to

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<v Speaker 3>consume and is regarded as kosher. Same with the Islamic

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<v Speaker 3>dietary laws. If something has been produced and in the

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<v Speaker 3>right manufacturing plant, you will you will see a symbol

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<v Speaker 3>that says it is allowed certified. Yeah, so that will

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<v Speaker 3>help consumer say, Okay, this is not this is not

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<v Speaker 3>aligned to what I believe in. I shouldn't be consuming

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<v Speaker 3>pork or dairy and meat at the same time, and

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<v Speaker 3>any other religious laws that we tend to follow. And

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<v Speaker 3>then you'll know from looking at the ingredient list at

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<v Speaker 3>the back not to purchase that product. But now that's

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<v Speaker 3>the majority.

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<v Speaker 1>Thanks, and that's a really comprehensive list. Thank you, Lisho,

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<v Speaker 1>and please stay with us, don't go away. We're going

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<v Speaker 1>to take a very short break and then come back

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<v Speaker 1>with some listener follow up questions and then a dietitian's

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<v Speaker 1>perspective on interpretation of all of those symbols and lists,

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<v Speaker 1>et cetera that you've explained to us so well. So

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<v Speaker 1>please stay with us, and if you'd like to ask

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<v Speaker 1>a question, as many are already doing, send a WhatsApp

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<v Speaker 1>to seven two five sixty seven one five six seven.

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<v Speaker 4>Join the conversation. Join the conversation you're with Kate talk.

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<v Speaker 1>We continue to the far more serious topic of food labels,

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<v Speaker 1>and it is a serious topic. We don't do enough

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<v Speaker 1>reading of them, and Keith I absolutely agree with you

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<v Speaker 1>a lot of the time the font size on the

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<v Speaker 1>package is so small you can't read it.

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<v Speaker 4>You get to a.

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<v Speaker 1>Certain age and you either permanently have the glasses on,

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<v Speaker 1>or like me, you've permanently reaching you for your phone

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<v Speaker 1>to take a photograph and magnify the label so you

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<v Speaker 1>can actually read it. Dennis thinks food manufacturers should just

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<v Speaker 1>have a QR code instead of all that fine prints,

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<v Speaker 1>and then it can just be read from your phone. Dennis,

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<v Speaker 1>I think if we did that, nobody would read any

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<v Speaker 1>of it. Ever, I suspect, so I don't know that

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<v Speaker 1>I agree with you. I don't think I would be

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<v Speaker 1>engaged enough to take up my phone, scan a QR

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<v Speaker 1>code and then read the fine print. I suspect I

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<v Speaker 1>probably wouldn't. Maybe that's a sign that I'm lazy.

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<v Speaker 4>But there we go.

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<v Speaker 1>Just to remind of our guests with us on zoom

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<v Speaker 1>Le Serra Maroule, who is a lecturer in the Department

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<v Speaker 1>of Consumer and Food Sciences at the University of Pretoria

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<v Speaker 1>and before the news BREAKSECU did a very good job

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<v Speaker 1>outlining for us what has to appear on our food

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<v Speaker 1>labels in South Africa. Listening in in studio was Roxanne McCaffrey,

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<v Speaker 1>who is a registered dietitian, and I want to pick

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<v Speaker 1>her brain a little bit about interpreting what all of

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<v Speaker 1>that information tells us and making better choices when we

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<v Speaker 1>make choices. As Parlo correctly says, the more unprocessed food

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<v Speaker 1>we buy, the less we need to worry about any

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<v Speaker 1>of the labels. A clove of garlic doesn't need a

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<v Speaker 1>contents label, says Parlo and Bakov And he's absolutely right,

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<v Speaker 1>isn't he love you to have you with us, and

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<v Speaker 1>thank you so much for joining us this afternoon. A

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<v Speaker 1>lot of people would deliberately try to avoid the overprocessed,

0:12:04.800 --> 0:12:08.320
<v Speaker 1>the over salted, over sugared, high fat content foods et

0:12:08.320 --> 0:12:11.760
<v Speaker 1>cet trend. For them, reading these labels is absolutely essential information.

0:12:11.880 --> 0:12:13.280
<v Speaker 1>Do you want to tell us a little bit about

0:12:13.280 --> 0:12:16.080
<v Speaker 1>the kind of red flags nutritionally that we should be

0:12:16.120 --> 0:12:16.760
<v Speaker 1>looking out for.

0:12:17.360 --> 0:12:21.880
<v Speaker 2>Yes, thank you, Papa, So red flags. Obviously we all

0:12:21.960 --> 0:12:25.320
<v Speaker 2>choose food for different types of reasons, but from a

0:12:25.320 --> 0:12:27.319
<v Speaker 2>health point of view, obviously we want to have a

0:12:27.320 --> 0:12:30.840
<v Speaker 2>look at your nutritional table. So most products will have

0:12:30.880 --> 0:12:34.920
<v Speaker 2>a nutritional table on fun facts. It's actually not mandatory

0:12:35.080 --> 0:12:38.000
<v Speaker 2>by the law. It is only mandatory if you make

0:12:38.040 --> 0:12:41.880
<v Speaker 2>a nutrition related claim. So if you are saying loan

0:12:42.000 --> 0:12:44.840
<v Speaker 2>fat high in fiber, then you have to put the

0:12:44.880 --> 0:12:48.560
<v Speaker 2>nutritional table on. Otherwise you can include it voluntarily, which

0:12:48.640 --> 0:12:53.720
<v Speaker 2>most people or companies do for consumer knowledge. So we

0:12:53.760 --> 0:12:56.800
<v Speaker 2>want to know what we buying from the nutritional table.

0:12:57.320 --> 0:12:59.840
<v Speaker 2>We want to have a look at the recommended serving

0:13:00.440 --> 0:13:02.760
<v Speaker 2>I would say is very important how much of this

0:13:02.840 --> 0:13:06.840
<v Speaker 2>food should we be eating. If your serving size is

0:13:07.240 --> 0:13:09.520
<v Speaker 2>really small for the amount that you plan on eating,

0:13:09.559 --> 0:13:13.679
<v Speaker 2>then it's probably not the best food to eat all

0:13:13.720 --> 0:13:17.440
<v Speaker 2>the time, because your serving size is chosen on what

0:13:17.520 --> 0:13:22.400
<v Speaker 2>is nutritionally appropriate, Okay. And then secondly, the ingredient list

0:13:22.440 --> 0:13:25.559
<v Speaker 2>like less sacramention is very important, not only for allergies

0:13:25.600 --> 0:13:28.440
<v Speaker 2>and tolerances those types of things, but if sugar is

0:13:28.440 --> 0:13:31.599
<v Speaker 2>your verse, second or third ingredient, you know it's in

0:13:31.640 --> 0:13:34.640
<v Speaker 2>the highest quantity, you know, So having a look at

0:13:34.800 --> 0:13:37.360
<v Speaker 2>what is first an ingredient is going to be the

0:13:37.400 --> 0:13:39.439
<v Speaker 2>majority of what is in that food.

0:13:39.800 --> 0:13:41.920
<v Speaker 1>I'm so glad you mentioned the serving size issue. So

0:13:42.440 --> 0:13:45.320
<v Speaker 1>the giant bag of hurryboor jelly bears, which I'll probably

0:13:45.320 --> 0:13:47.160
<v Speaker 1>find if you only have the four, five, six or

0:13:47.200 --> 0:13:50.959
<v Speaker 1>seven bears, that are actually the recommended serving portion. It's

0:13:50.960 --> 0:13:52.760
<v Speaker 1>going to be a completely different story if you're eating

0:13:52.760 --> 0:13:54.960
<v Speaker 1>twenty seven, twenty eight, twenty nine of them in one go,

0:13:55.080 --> 0:13:57.960
<v Speaker 1>as some of us would do if we allowed ourselves to.

0:13:58.679 --> 0:14:00.840
<v Speaker 1>I mean, and that's something people own. Look, I mean,

0:14:00.960 --> 0:14:03.720
<v Speaker 1>quite often that information is given in a serving size

0:14:04.080 --> 0:14:07.120
<v Speaker 1>and in a grams per hundred grams sort of format.

0:14:07.720 --> 0:14:09.760
<v Speaker 1>Is it important to take notes of both of those?

0:14:09.840 --> 0:14:11.720
<v Speaker 1>I think a lot of people get overwhelmed and don't

0:14:11.800 --> 0:14:13.480
<v Speaker 1>really know which one they should pay heed to.

0:14:14.120 --> 0:14:16.600
<v Speaker 2>Yes, so all tables at least need to have per

0:14:16.679 --> 0:14:19.640
<v Speaker 2>hundred grams and per serving. So one hundred grams is

0:14:19.720 --> 0:14:22.440
<v Speaker 2>nice when you're comparing two of the same food stuffs.

0:14:22.600 --> 0:14:24.920
<v Speaker 2>If you're comparing two different cereals, it's nice to look

0:14:24.920 --> 0:14:28.960
<v Speaker 2>at per hundred grams differences between them, which one's higher

0:14:28.960 --> 0:14:31.280
<v Speaker 2>in fiber, which one's higher in protein. But then it's

0:14:31.320 --> 0:14:34.680
<v Speaker 2>also important to take into consideration you're recommended serving size.

0:14:34.680 --> 0:14:37.360
<v Speaker 2>If you're going to eat more of the one or

0:14:37.920 --> 0:14:41.560
<v Speaker 2>the other serving size is lower, then you know it's

0:14:41.600 --> 0:14:44.760
<v Speaker 2>important to take that into consideration when you're comparing them.

0:14:45.120 --> 0:14:48.680
<v Speaker 1>Okay, you've mentioned sugar, you've mentioned salt, you've mentioned fat.

0:14:49.160 --> 0:14:51.720
<v Speaker 1>The one sort of hidden thing that people tend to

0:14:51.720 --> 0:14:53.720
<v Speaker 1>gloss over because they don't really understand it is when

0:14:53.720 --> 0:14:56.680
<v Speaker 1>they see a label that's got a long chemical compound name.

0:14:57.440 --> 0:14:59.800
<v Speaker 1>I mean, it's sort of kind of nonsensically a way

0:14:59.800 --> 0:15:01.520
<v Speaker 1>to put that on there, because not all of us

0:15:01.600 --> 0:15:07.080
<v Speaker 1>know what triglamorophosphide, you know, BC fifteen represents, and making

0:15:07.120 --> 0:15:09.280
<v Speaker 1>that up by the way, but anything you'd like to

0:15:09.320 --> 0:15:12.000
<v Speaker 1>say about that. Are there particular ones that we should

0:15:12.080 --> 0:15:14.200
<v Speaker 1>be alert to that are sort of hiding in plain

0:15:14.360 --> 0:15:16.600
<v Speaker 1>sight that are actually not the greatest thing to be

0:15:16.680 --> 0:15:17.560
<v Speaker 1>putting into your body.

0:15:18.040 --> 0:15:21.240
<v Speaker 2>Yes, So, actually the regulations do try help consumers a

0:15:21.280 --> 0:15:25.160
<v Speaker 2>little bit. So they do say that additives, certain additives

0:15:25.200 --> 0:15:27.600
<v Speaker 2>can be listed by their category names, so what they

0:15:27.600 --> 0:15:30.320
<v Speaker 2>are used for. So instead of that long chemical name,

0:15:30.360 --> 0:15:34.040
<v Speaker 2>they can just call it emulsifier or anti caking agents,

0:15:34.320 --> 0:15:37.880
<v Speaker 2>raising agents, which helps the consumer understand why that compound

0:15:37.920 --> 0:15:40.760
<v Speaker 2>is being put into the food. And then there is

0:15:40.800 --> 0:15:45.240
<v Speaker 2>a misconception about processed the word process. Yeah, agreed, we

0:15:45.240 --> 0:15:49.320
<v Speaker 2>should all be eating more whole foods, fruits, vegetables, but

0:15:49.640 --> 0:15:53.040
<v Speaker 2>there is a place for processed food where it needs

0:15:53.040 --> 0:15:55.960
<v Speaker 2>to be processed in order to last long, to feed

0:15:55.960 --> 0:15:58.960
<v Speaker 2>the planet, and then also for its properties.

0:15:59.000 --> 0:15:59.280
<v Speaker 4>You know.

0:16:00.960 --> 0:16:04.920
<v Speaker 2>Those E numbers as well, they are just the compound name,

0:16:05.320 --> 0:16:09.160
<v Speaker 2>and actually you have thirty something E numbers in a

0:16:09.200 --> 0:16:13.440
<v Speaker 2>tomato or banana. They're actually organic compounds that are named

0:16:13.440 --> 0:16:17.640
<v Speaker 2>with an E. They are not necessarily harmful or are

0:16:17.680 --> 0:16:19.280
<v Speaker 2>to hurt you, you know.

0:16:19.520 --> 0:16:22.280
<v Speaker 1>Yes, it's important to know eat them all the time.

0:16:22.480 --> 0:16:27.600
<v Speaker 2>No, but they are not necessarily the worst thing.

0:16:27.840 --> 0:16:28.120
<v Speaker 4>You know.

0:16:28.400 --> 0:16:33.120
<v Speaker 2>They actually are added for a specific sensory reason into

0:16:33.160 --> 0:16:33.840
<v Speaker 2>the food.

0:16:34.040 --> 0:16:36.200
<v Speaker 1>Now, Stephen asking if you could please, are the one

0:16:36.200 --> 0:16:38.720
<v Speaker 1>thing he sees on a label and doesn't really understand.

0:16:39.200 --> 0:16:41.040
<v Speaker 1>It's the two part questions. But the first part is this,

0:16:41.320 --> 0:16:44.680
<v Speaker 1>what is meant by reconstituted food? How would you interpret

0:16:44.720 --> 0:16:45.240
<v Speaker 1>that phrase?

0:16:45.720 --> 0:16:48.040
<v Speaker 2>Yes, so, actually the regulations say that you have to

0:16:48.080 --> 0:16:53.120
<v Speaker 2>indicate if a ingredient is reconstituted, and that just basically

0:16:53.200 --> 0:16:55.680
<v Speaker 2>means mixed with water. So if you are adding milk

0:16:55.760 --> 0:16:59.600
<v Speaker 2>powder and it's reconstituted, it's milk powder made into milk

0:16:59.640 --> 0:17:06.119
<v Speaker 2>again and then added into the product reconstituted fruit juice.

0:17:06.200 --> 0:17:10.520
<v Speaker 2>They taking fruit concentrate and then reconstituting till to its

0:17:11.200 --> 0:17:12.879
<v Speaker 2>desired sweetness again.

0:17:13.080 --> 0:17:16.200
<v Speaker 1>Okay, okay, So remember the conversation we had on Friday

0:17:16.200 --> 0:17:18.840
<v Speaker 1>about freeze dried breast milk that comes out as powdered

0:17:18.840 --> 0:17:20.600
<v Speaker 1>at the end of that process. It's then mixed back

0:17:20.640 --> 0:17:25.560
<v Speaker 1>with water to make reconstituted breast milk effectively same process, Steve,

0:17:25.640 --> 0:17:28.840
<v Speaker 1>and I hope that's clarified for you. Andre says, use

0:17:28.840 --> 0:17:31.280
<v Speaker 1>the Magnifier app. Yes, I do, Andre on my phone.

0:17:31.320 --> 0:17:34.200
<v Speaker 1>It's brilliant. It does help you read a food label

0:17:34.240 --> 0:17:36.760
<v Speaker 1>and as cooking instructions. As you mentioned, those are two

0:17:36.760 --> 0:17:39.560
<v Speaker 1>things I'm struggling with these days. If I'm using a

0:17:39.600 --> 0:17:41.359
<v Speaker 1>spice mix or something like that and I need to

0:17:41.359 --> 0:17:44.280
<v Speaker 1>be able to read a very tiny label. The Magnifier app,

0:17:44.280 --> 0:17:47.240
<v Speaker 1>which you can download on your phone, is a huge help. Andre.

0:17:47.920 --> 0:17:48.199
<v Speaker 2>You know what.

0:17:48.280 --> 0:17:49.879
<v Speaker 1>My glasses are a huge help. I just have to

0:17:49.880 --> 0:17:51.280
<v Speaker 1>make peace of the fact that I need to be

0:17:51.280 --> 0:17:55.200
<v Speaker 1>wearing them more than I used to these days. Okay,

0:17:55.280 --> 0:17:56.960
<v Speaker 1>So a comment on the WhatsApp here from one of

0:17:56.960 --> 0:18:00.000
<v Speaker 1>our listeners saying burivors used to be a casing meat

0:18:00.200 --> 0:18:03.119
<v Speaker 1>and fat with some herbs and spices. These days, it

0:18:03.160 --> 0:18:07.320
<v Speaker 1>seems it's all sulfates phosphates, colorant, flavorance, and a host

0:18:07.400 --> 0:18:10.119
<v Speaker 1>of other unknowns. Would you like to respond to that comment.

0:18:10.680 --> 0:18:14.560
<v Speaker 2>Yes, So burrovors is actually under our raw processed meat

0:18:14.600 --> 0:18:17.879
<v Speaker 2>regulations under the Department of Agriculture, and there are actually

0:18:17.920 --> 0:18:22.040
<v Speaker 2>strict guidelines that you have to follow. For example, colorance

0:18:22.480 --> 0:18:25.679
<v Speaker 2>legally cannot be added to borovorce. They may be added

0:18:25.720 --> 0:18:30.840
<v Speaker 2>to other types of straw sausages, but to call something

0:18:30.880 --> 0:18:33.959
<v Speaker 2>a burrivorse, you actually legally cannot put colorance in it.

0:18:34.320 --> 0:18:37.560
<v Speaker 2>So that is how they try and control. I just

0:18:37.600 --> 0:18:41.000
<v Speaker 2>do think that there is a gap for you know,

0:18:41.000 --> 0:18:44.520
<v Speaker 2>knowing exactly the name that you're buying versus what should

0:18:44.520 --> 0:18:45.320
<v Speaker 2>it shouldn't be in it.

0:18:45.840 --> 0:18:48.199
<v Speaker 1>We have discussed this is Wendy Nola before, the difference

0:18:48.200 --> 0:18:51.359
<v Speaker 1>between borivors and what's often marketed as brievorse. There's also

0:18:51.440 --> 0:18:55.680
<v Speaker 1>restrictions or limitations and requirements in terms of fat percentage

0:18:55.720 --> 0:18:58.119
<v Speaker 1>and how much can be added in terms of fillers

0:18:58.119 --> 0:19:00.480
<v Speaker 1>and that sort of thing. So really it is one

0:19:00.560 --> 0:19:03.040
<v Speaker 1>to watch very carefully. It's so tempting when you're rushing

0:19:03.080 --> 0:19:05.760
<v Speaker 1>into the store to grab what looks like burrivorce and

0:19:05.800 --> 0:19:08.760
<v Speaker 1>realize when you get home that you bought brivase or

0:19:08.800 --> 0:19:10.960
<v Speaker 1>sausage as it's sometimes labeled, and it's a different thing.

0:19:11.000 --> 0:19:13.680
<v Speaker 1>It's got lots more additives to it. So one thing

0:19:13.720 --> 0:19:16.320
<v Speaker 1>to be very aware of, Claire saying, one issue I

0:19:16.400 --> 0:19:20.000
<v Speaker 1>have is manufacturers over protecting themselves, for example with storage

0:19:20.000 --> 0:19:23.880
<v Speaker 1>instructions in the same way that many clothing labels will

0:19:23.880 --> 0:19:27.439
<v Speaker 1>sometimes say dry clean or cold wash only, which really

0:19:27.480 --> 0:19:32.119
<v Speaker 1>isn't necessary. Sometimes the food labels seem to me equally nannyish,

0:19:32.280 --> 0:19:35.159
<v Speaker 1>so they're often ignored. There's also some onus on the

0:19:35.200 --> 0:19:39.040
<v Speaker 1>labelers to post accurate and practical instructions that people trust

0:19:39.080 --> 0:19:42.080
<v Speaker 1>there are realistic. Would you like to respond to that comment.

0:19:42.119 --> 0:19:44.600
<v Speaker 1>Do you think that that maybe they're erring on the

0:19:44.640 --> 0:19:46.760
<v Speaker 1>side of being overly cautious because they don't want to

0:19:46.760 --> 0:19:50.320
<v Speaker 1>have lawsuit if somebody is a little bit too lazy

0:19:50.480 --> 0:19:52.080
<v Speaker 1>daisy with with how their store products.

0:19:52.359 --> 0:19:55.160
<v Speaker 2>Yes, definitely, But we also need to remember the Consumer

0:19:55.200 --> 0:19:59.080
<v Speaker 2>Protection Act that it needs to be understandable for all consumers.

0:19:59.080 --> 0:20:01.920
<v Speaker 2>So for some people it's obvious that this tomato source

0:20:01.960 --> 0:20:05.720
<v Speaker 2>goes in the fridge. Some people it's not that obvious. Yeah,

0:20:05.760 --> 0:20:09.719
<v Speaker 2>so you need to reach the whole market. In South Africa.

0:20:10.480 --> 0:20:12.320
<v Speaker 1>Okay, thanks An. If you would like to ask a

0:20:12.400 --> 0:20:15.359
<v Speaker 1>question or keep on commenting, please send WhatsApps to seven

0:20:15.480 --> 0:20:18.800
<v Speaker 1>two five six seven one five sixty seven. I wanted

0:20:18.760 --> 0:20:20.440
<v Speaker 1>to just bring La Ceco back in at this point,

0:20:20.480 --> 0:20:22.840
<v Speaker 1>Lea Cercro. We're hearing here about all the kinds of

0:20:22.840 --> 0:20:25.240
<v Speaker 1>ways in which products are described on our labeling and

0:20:25.240 --> 0:20:28.120
<v Speaker 1>the fact that there is certain terminology that can only

0:20:28.160 --> 0:20:31.600
<v Speaker 1>be used under very strict conditions and certain requirements being met.

0:20:32.040 --> 0:20:36.480
<v Speaker 1>In general, do you think that our food labeling laws

0:20:36.560 --> 0:20:41.359
<v Speaker 1>are strict enough, too strict, not strict enough? How does

0:20:41.400 --> 0:20:44.720
<v Speaker 1>South Africa compare to to other countries, and any comments

0:20:44.720 --> 0:20:46.600
<v Speaker 1>on where you think we're getting it right and where

0:20:46.600 --> 0:20:48.040
<v Speaker 1>perhaps there's room to improve.

0:20:51.560 --> 0:20:53.080
<v Speaker 4>I do think we're fairly strict.

0:20:53.440 --> 0:20:56.440
<v Speaker 3>Our food labeling is regulated by the Department of Health

0:20:56.440 --> 0:21:00.520
<v Speaker 3>and under specific regulation, and I mean going through the

0:21:00.560 --> 0:21:02.920
<v Speaker 3>lists of and understanding all the things that need to

0:21:02.960 --> 0:21:07.800
<v Speaker 3>be there. It definitely does mean that there are being

0:21:07.800 --> 0:21:12.480
<v Speaker 3>held accountable. So a food label, as much as it

0:21:12.560 --> 0:21:14.840
<v Speaker 3>is supposed to protect and communicate to us, it holes

0:21:14.840 --> 0:21:18.760
<v Speaker 3>the manufacturer liable for anything else, and you know they

0:21:18.880 --> 0:21:21.720
<v Speaker 3>there more answer to any misleading information.

0:21:22.280 --> 0:21:24.440
<v Speaker 4>If I touch on the borovous example you gave.

0:21:25.960 --> 0:21:28.240
<v Speaker 3>The regulation says for something to be called buravals, it

0:21:28.280 --> 0:21:32.080
<v Speaker 3>needs to be ninety eight percent meat. Anything else cannot

0:21:32.119 --> 0:21:34.639
<v Speaker 3>be called burovos, and that's one of our laws. It

0:21:34.680 --> 0:21:37.720
<v Speaker 3>doesn't mean there's crazy other things and the other types

0:21:37.720 --> 0:21:41.120
<v Speaker 3>of meat, but you find that there'll be more fillers,

0:21:41.200 --> 0:21:44.520
<v Speaker 3>more spices, some water. I think we've all experienced that

0:21:45.359 --> 0:21:48.840
<v Speaker 3>certain products when they shrink. So when it comes to

0:21:49.000 --> 0:21:52.600
<v Speaker 3>calling something correctly and putting the right description and labeling,

0:21:52.960 --> 0:21:57.080
<v Speaker 3>I do think our regulations hold up to that. Something

0:21:57.080 --> 0:22:00.520
<v Speaker 3>that happened I think two years ago with plant based items,

0:22:00.520 --> 0:22:03.640
<v Speaker 3>they had to change their labeling altogether because they would

0:22:03.640 --> 0:22:07.359
<v Speaker 3>say plant based beef sausage, for example, it is not

0:22:07.440 --> 0:22:08.359
<v Speaker 3>a beef sausage.

0:22:08.520 --> 0:22:09.720
<v Speaker 4>So they needed to read.

0:22:09.680 --> 0:22:12.480
<v Speaker 3>Buying the terminology to say, yes, this is a plant

0:22:12.520 --> 0:22:15.399
<v Speaker 3>based product, but you cannot equivolate it to something that

0:22:15.440 --> 0:22:17.480
<v Speaker 3>it isn't. And I think they had a couple of

0:22:17.480 --> 0:22:19.919
<v Speaker 3>months to switch it up, but that was holding them

0:22:19.960 --> 0:22:23.399
<v Speaker 3>accountable to communicate the right information to the consumer and

0:22:23.440 --> 0:22:28.200
<v Speaker 3>not to mislead them. In terms of other countries, I think,

0:22:28.480 --> 0:22:30.119
<v Speaker 3>and even when we see in South Africa a lot

0:22:30.160 --> 0:22:33.200
<v Speaker 3>of our products because we come from big FMCG companies

0:22:33.640 --> 0:22:37.200
<v Speaker 3>will have all the interpretive labels and other languages, so

0:22:37.240 --> 0:22:41.679
<v Speaker 3>we generally do share similar restrictions in terms of what

0:22:41.880 --> 0:22:43.480
<v Speaker 3>should be in our products.

0:22:43.480 --> 0:22:44.960
<v Speaker 4>And whether I'm here.

0:22:44.880 --> 0:22:47.560
<v Speaker 3>Or in the US or in Portugal, I can still

0:22:47.600 --> 0:22:49.800
<v Speaker 3>buy the same product. What will be different is where

0:22:49.880 --> 0:22:52.480
<v Speaker 3>was that product made? And I have access to that information.

0:22:53.560 --> 0:22:54.919
<v Speaker 3>So I do think we're pretty.

0:22:54.640 --> 0:22:58.440
<v Speaker 1>Strict now on that note, Christopher asking. Thanks for asking, Christopher,

0:22:58.440 --> 0:23:00.720
<v Speaker 1>because I wanted to know as well, where do you

0:23:00.840 --> 0:23:04.680
<v Speaker 1>go if you feel somebody is being stretching the truth

0:23:04.680 --> 0:23:07.320
<v Speaker 1>a little bit with their labeling, or being misleading or

0:23:07.359 --> 0:23:10.919
<v Speaker 1>being non compliant if, for example, they were marketing something

0:23:10.960 --> 0:23:13.280
<v Speaker 1>as revorce, but the label itself tells us that the

0:23:13.600 --> 0:23:16.240
<v Speaker 1>beef content is nowhere near the figure you've just quoted us,

0:23:16.560 --> 0:23:19.800
<v Speaker 1>Where does one reflag that? Do you report it to

0:23:20.760 --> 0:23:23.320
<v Speaker 1>the retailer, do you report it to some other body?

0:23:23.359 --> 0:23:26.600
<v Speaker 1>Where do you go if you suspect either accidental non

0:23:26.600 --> 0:23:29.040
<v Speaker 1>compliance or deliberate misleading of the consumer.

0:23:30.600 --> 0:23:33.080
<v Speaker 3>I think it touches on what was earlier I said

0:23:33.119 --> 0:23:37.639
<v Speaker 3>that one you do find customer complaint lines, and hopefully

0:23:37.720 --> 0:23:41.000
<v Speaker 3>that the manufacturer does respond to that, but definitely with

0:23:41.000 --> 0:23:44.240
<v Speaker 3>the Consumer Protection Act, we are able to go back

0:23:44.240 --> 0:23:45.919
<v Speaker 3>and say, this is what I bought, it is not

0:23:46.000 --> 0:23:49.320
<v Speaker 3>fulfilling its promises or saying what it is, and as

0:23:49.320 --> 0:23:53.560
<v Speaker 3>a consumer you are hold you are protected, and the

0:23:53.640 --> 0:23:56.679
<v Speaker 3>manufacturer will then be held accountable to address that.

0:23:57.359 --> 0:23:59.359
<v Speaker 1>And actually, just a couple of months ago, thank you

0:23:59.400 --> 0:24:01.760
<v Speaker 1>to the person finding this. Wendy Knoler actually looked at

0:24:01.800 --> 0:24:04.760
<v Speaker 1>a case of somebody who was marketing extra lean beef

0:24:04.800 --> 0:24:08.040
<v Speaker 1>well beef mins that was only lean, but it was

0:24:08.080 --> 0:24:11.080
<v Speaker 1>being labeled and priced as extra lean beef mins, and

0:24:11.119 --> 0:24:13.840
<v Speaker 1>she took it up with the retailer who was selling it,

0:24:13.880 --> 0:24:16.240
<v Speaker 1>and they did acknowledge the fact that there was far

0:24:16.280 --> 0:24:18.480
<v Speaker 1>too much fat in the so called extra leine mints,

0:24:18.680 --> 0:24:21.320
<v Speaker 1>and that the customer had been charged incorrectly and supplied

0:24:21.359 --> 0:24:23.879
<v Speaker 1>the wrong product, and they did make good on that

0:24:23.960 --> 0:24:26.920
<v Speaker 1>particular case and also sort of pledged themselves to doing

0:24:26.960 --> 0:24:30.639
<v Speaker 1>better on their labeling going forward. So that's at retailer level,

0:24:31.200 --> 0:24:33.679
<v Speaker 1>or if that hadn't worked, if you'd gone in and said, listen,

0:24:33.800 --> 0:24:36.600
<v Speaker 1>you sold me this mince and claimed it was extra lean.

0:24:36.960 --> 0:24:39.200
<v Speaker 1>But I've done my own measurements and with my naked eye,

0:24:39.200 --> 0:24:42.760
<v Speaker 1>I can see that it's seventy percent beef, not ninety something.

0:24:43.040 --> 0:24:45.480
<v Speaker 1>If they won't help, if they won't acknowledge that they've

0:24:45.480 --> 0:24:48.480
<v Speaker 1>made a mistake or misled, you do you go to

0:24:48.520 --> 0:24:51.600
<v Speaker 1>the National Consumer Commission as your next step? What's the

0:24:51.640 --> 0:24:55.720
<v Speaker 1>next sort of phase if the retailer themselves won't take accountability.

0:24:56.960 --> 0:24:59.840
<v Speaker 3>I think it definitely is a tricky one with going

0:25:00.040 --> 0:25:05.520
<v Speaker 3>to the consumer protection bodies. Another avenue if the because

0:25:06.200 --> 0:25:08.639
<v Speaker 3>and it isn't the nature of the product right, If

0:25:08.680 --> 0:25:11.159
<v Speaker 3>I'm bindments from a specific retailer and it's made on

0:25:11.200 --> 0:25:14.000
<v Speaker 3>that premises they are, they can push back and say

0:25:14.000 --> 0:25:16.320
<v Speaker 3>we're not going to do anything, and then it would

0:25:16.359 --> 0:25:18.359
<v Speaker 3>be different from a product that's made by a big

0:25:18.480 --> 0:25:21.719
<v Speaker 3>FMCG where you can report it. And because we have

0:25:21.840 --> 0:25:26.840
<v Speaker 3>big NPD new product development departments as well as food scientists,

0:25:27.080 --> 0:25:29.840
<v Speaker 3>they will test the product and have to report that

0:25:30.080 --> 0:25:33.080
<v Speaker 3>back to the consumer. So I fortunately you worked in

0:25:33.119 --> 0:25:35.760
<v Speaker 3>new product development and when we did get those complaints,

0:25:36.200 --> 0:25:39.200
<v Speaker 3>we had to go test the product and then communicate

0:25:39.240 --> 0:25:41.880
<v Speaker 3>back to the customer that you know what, you're right.

0:25:42.600 --> 0:25:45.040
<v Speaker 3>Maybe a voulu or so was given, but then it

0:25:45.160 --> 0:25:48.480
<v Speaker 3>goes back to labeling and checking the labeling to communicate correctly.

0:25:48.800 --> 0:25:52.160
<v Speaker 3>So yes, Unfortunately, when we do get our retailer saying

0:25:52.160 --> 0:25:54.720
<v Speaker 3>I'm not going to do anything about it, we ultimately

0:25:54.800 --> 0:25:56.879
<v Speaker 3>will make a change in our purchase decision never to

0:25:56.960 --> 0:26:00.800
<v Speaker 3>return there, but definitely where there are food sigeists and

0:26:01.400 --> 0:26:05.320
<v Speaker 3>research and development in place, that will be retested and

0:26:05.400 --> 0:26:09.200
<v Speaker 3>corrected and they will then you know, a judged accordingly.

0:26:09.520 --> 0:26:13.320
<v Speaker 1>Okay, Just to clarify the Burrivors, I think you said

0:26:13.400 --> 0:26:17.399
<v Speaker 1>ninety eight percent. It's ninety percent is the minimum meat

0:26:18.040 --> 0:26:20.439
<v Speaker 1>regulation I think. And because somebody immediately sent me a

0:26:20.480 --> 0:26:22.440
<v Speaker 1>copy of a copy of the label of their woolies

0:26:22.480 --> 0:26:25.239
<v Speaker 1>Forurrivors saying what did a quick google, I think that

0:26:25.359 --> 0:26:28.159
<v Speaker 1>was a miss, just a miss, miss speaking. They're ninety

0:26:28.200 --> 0:26:32.879
<v Speaker 1>percent minimum beef or pork, whatever the meat content is,

0:26:32.920 --> 0:26:36.040
<v Speaker 1>but it can't be any less than that and still

0:26:36.040 --> 0:26:39.520
<v Speaker 1>be marketed as Burrivors. So quick on the mark with

0:26:40.000 --> 0:26:42.160
<v Speaker 1>your WhatsApp to me, Thank you to the listener who

0:26:42.200 --> 0:26:44.879
<v Speaker 1>sent that through. What you have sent me is just

0:26:45.080 --> 0:26:48.119
<v Speaker 1>in line with the absolute minimum required to market something

0:26:48.160 --> 0:26:50.960
<v Speaker 1>as Burrivors. We're taking another short break. We'll be back

0:26:51.000 --> 0:26:55.320
<v Speaker 1>after this with our two guests Leer Maroule and Roxanne McCaffrey.

0:26:55.440 --> 0:26:57.480
<v Speaker 1>If you've got any last questions, do pop through a

0:26:57.520 --> 0:27:02.679
<v Speaker 1>WhatsApp to seven to five six seven one seven. This

0:27:03.040 --> 0:27:09.560
<v Speaker 1>is ketal right. Just to wrap up our conversation around

0:27:09.600 --> 0:27:14.359
<v Speaker 1>food labeling, thank you very much Stephen for another question,

0:27:14.520 --> 0:27:17.159
<v Speaker 1>and that that that maybe Roxanne would like to respond

0:27:17.160 --> 0:27:20.440
<v Speaker 1>to Stephen's wondering about how eggs are measured and categorized

0:27:20.480 --> 0:27:26.120
<v Speaker 1>into large, extra large, et cetera. Is it based on weight, Roxane? Sorry,

0:27:26.320 --> 0:27:28.080
<v Speaker 1>what's your name for a second there, Yes, it is.

0:27:28.240 --> 0:27:30.720
<v Speaker 2>It's based on weight. There is a specific regulation again,

0:27:30.760 --> 0:27:34.320
<v Speaker 2>it categorizes eggs according to certain conditions. That's how you

0:27:34.440 --> 0:27:37.440
<v Speaker 2>also get the grading of eggs. It's a very specific

0:27:37.480 --> 0:27:38.840
<v Speaker 2>criteria that they have to follow.

0:27:39.040 --> 0:27:42.040
<v Speaker 1>Okay, So based on the weight of the egg, Stephen,

0:27:42.119 --> 0:27:43.320
<v Speaker 1>is the short answer.

0:27:43.800 --> 0:27:44.200
<v Speaker 4>Okay.

0:27:44.720 --> 0:27:47.399
<v Speaker 1>Just in closing, Roxanne, we were just chatting during the

0:27:47.440 --> 0:27:49.600
<v Speaker 1>break and you pointed out to me that that there

0:27:49.600 --> 0:27:54.080
<v Speaker 1>are new proposed legislator laws on the table around front

0:27:54.080 --> 0:27:57.760
<v Speaker 1>of package labeling. This is all still very much sttle

0:27:57.800 --> 0:28:01.320
<v Speaker 1>in discussion. Point it's not legislated yet, but how significant

0:28:01.359 --> 0:28:02.760
<v Speaker 1>are those is going to be? What stands out for

0:28:02.800 --> 0:28:05.560
<v Speaker 1>you as as newsworthy and what is being proposed.

0:28:06.119 --> 0:28:09.680
<v Speaker 2>Yes, so there will well the draft proposers front of

0:28:09.800 --> 0:28:12.159
<v Speaker 2>pack warnings, so what it looks like, it's like a

0:28:12.160 --> 0:28:14.560
<v Speaker 2>little black triangle and will have to be on the

0:28:14.600 --> 0:28:18.200
<v Speaker 2>corner of certain packages that are over in sugar, salt,

0:28:18.600 --> 0:28:22.919
<v Speaker 2>contained sweetness, fat and you know, so that consumers can

0:28:22.920 --> 0:28:25.920
<v Speaker 2>be aware of that. There's a twofold to this. It

0:28:25.960 --> 0:28:28.840
<v Speaker 2>does have the goal of educating consumers that it's going

0:28:28.880 --> 0:28:32.639
<v Speaker 2>to be large. Front of pack catches your eye. Consumers

0:28:32.680 --> 0:28:35.440
<v Speaker 2>know exactly what they are actually purchasing. But I think

0:28:35.480 --> 0:28:39.080
<v Speaker 2>it oppositely it also, you know, we have the risk

0:28:39.280 --> 0:28:42.360
<v Speaker 2>of when you make something look so scary, consumers kind

0:28:42.360 --> 0:28:45.040
<v Speaker 2>of and everything has that warning on you kind of

0:28:45.080 --> 0:28:48.120
<v Speaker 2>become numb to it. So there is a twofold in

0:28:48.160 --> 0:28:50.680
<v Speaker 2>one fold, yes, consumers are going to be more aware.

0:28:50.800 --> 0:28:54.040
<v Speaker 1>In the other fold, it just becomes background noise.

0:28:54.040 --> 0:28:55.960
<v Speaker 2>It turns background noise. And some things might have to

0:28:55.960 --> 0:28:58.560
<v Speaker 2>carry a warning label that actually may be beneficial and

0:28:58.640 --> 0:29:01.719
<v Speaker 2>other nutrients. For example, something like a flavored milk that

0:29:02.280 --> 0:29:06.000
<v Speaker 2>child mat have as a snack. You know, it's got protein,

0:29:06.080 --> 0:29:08.920
<v Speaker 2>it's got calcium, it's got magnesium. Yes, it may have

0:29:08.960 --> 0:29:12.240
<v Speaker 2>the sugar and carry a sugar warning, but it is

0:29:12.320 --> 0:29:16.920
<v Speaker 2>beneficial in that person's diet for other reasons, so it

0:29:16.960 --> 0:29:18.480
<v Speaker 2>can be a little bit more.

0:29:18.320 --> 0:29:22.160
<v Speaker 1>Confusing, okay. If nothing else, though, it's a simple to say, hey,

0:29:22.200 --> 0:29:23.760
<v Speaker 1>you need to pay attention to what is in this

0:29:23.840 --> 0:29:27.080
<v Speaker 1>product and read the labels more carefully and take responsibility

0:29:27.080 --> 0:29:29.640
<v Speaker 1>for making those choices for yourself. So thank you very

0:29:29.720 --> 0:29:31.760
<v Speaker 1>much for pointing that out, Leseco. Let me put the

0:29:31.840 --> 0:29:34.920
<v Speaker 1>last question to you. I'm sure you're also acutely aware

0:29:34.920 --> 0:29:38.080
<v Speaker 1>of the new proposed the draft legislation around front of

0:29:38.360 --> 0:29:40.920
<v Speaker 1>package labeling. Do you want to share with us what

0:29:41.280 --> 0:29:43.560
<v Speaker 1>you think of the proposals or anything else that you'd

0:29:43.560 --> 0:29:46.280
<v Speaker 1>really like to flag for our listeners to take away

0:29:46.320 --> 0:29:48.960
<v Speaker 1>and think about when the next look at a piece

0:29:49.000 --> 0:29:50.040
<v Speaker 1>of packaging around food.

0:29:53.040 --> 0:29:56.320
<v Speaker 3>Yes, I do think you know a lot of the labeling,

0:29:56.720 --> 0:30:00.840
<v Speaker 3>as collected as it might look. Any initial to educate

0:30:00.840 --> 0:30:06.400
<v Speaker 3>the consumer more takes, you know, especially because literacy might

0:30:06.440 --> 0:30:09.120
<v Speaker 3>be an issue. You know, the reading the small letters,

0:30:09.160 --> 0:30:11.920
<v Speaker 3>but when there are those symbols and there are those

0:30:11.920 --> 0:30:14.880
<v Speaker 3>regulations to change the front, especially because the front is

0:30:14.920 --> 0:30:18.240
<v Speaker 3>your first where your eyes land, so that is a

0:30:18.280 --> 0:30:21.120
<v Speaker 3>good initiative, and I do think it's something worth investing in.

0:30:22.160 --> 0:30:24.080
<v Speaker 3>What I also would flag in terms of some of

0:30:24.120 --> 0:30:27.840
<v Speaker 3>the things that we're seeing is when people market the

0:30:28.000 --> 0:30:31.480
<v Speaker 3>organics and the free range products and understanding what that

0:30:31.600 --> 0:30:33.760
<v Speaker 3>means because they are very high prices.

0:30:33.880 --> 0:30:34.080
<v Speaker 4>Right.

0:30:34.240 --> 0:30:38.480
<v Speaker 3>Yeah, But like we're saying, you can't make certain claims,

0:30:38.560 --> 0:30:43.120
<v Speaker 3>especially nutritional claims, if certain guidelines have not been followed.

0:30:43.440 --> 0:30:46.400
<v Speaker 3>So getting the right wording on the front of pack

0:30:46.840 --> 0:30:49.280
<v Speaker 3>allows a consumer to make very informed decisions.

0:30:49.600 --> 0:30:51.800
<v Speaker 4>But at the same time, I think.

0:30:51.600 --> 0:30:54.320
<v Speaker 3>We also within our retail stores need to have that

0:30:54.400 --> 0:30:58.560
<v Speaker 3>information around us and have those cues around us, and

0:30:58.600 --> 0:31:02.080
<v Speaker 3>we often find it with the marketing material that we

0:31:02.120 --> 0:31:05.360
<v Speaker 3>find in our retail stores. If there wasn't anything, I'm thinking,

0:31:05.400 --> 0:31:09.640
<v Speaker 3>if there's anything else I wanted to flag. We did

0:31:09.680 --> 0:31:13.160
<v Speaker 3>speak a bit about the additives, and you did highlight that,

0:31:13.240 --> 0:31:15.000
<v Speaker 3>you know, it's not always the bad thing. Some things

0:31:15.080 --> 0:31:17.880
<v Speaker 3>our flavor, and some things are colorance. Some things are

0:31:17.920 --> 0:31:21.200
<v Speaker 3>there to enhance the product quantities and known as the mousifiers.

0:31:22.040 --> 0:31:25.920
<v Speaker 3>Sometimes you see something like gelatine as a thickener, and

0:31:26.080 --> 0:31:29.440
<v Speaker 3>gelatin is not always something that everybody should eat. But

0:31:29.560 --> 0:31:32.280
<v Speaker 3>if we now find ways of using symbols rather than

0:31:32.440 --> 0:31:35.280
<v Speaker 3>very long e numbers and words and being able to

0:31:35.560 --> 0:31:39.520
<v Speaker 3>you know, stimulate visually what the consumer can engage with.

0:31:39.840 --> 0:31:42.440
<v Speaker 3>Then one hundred percent I think it is an initiative

0:31:42.520 --> 0:31:43.680
<v Speaker 3>because that's what we look at.

0:31:43.680 --> 0:31:44.760
<v Speaker 4>First, we look at the front.

0:31:45.400 --> 0:31:48.080
<v Speaker 3>Not everybody has the time when you're buying your mind

0:31:48.160 --> 0:31:51.320
<v Speaker 3>then groceries to pick everything up and read, you know,

0:31:51.360 --> 0:31:53.960
<v Speaker 3>all the information. So front of pack is a very

0:31:53.960 --> 0:31:56.680
<v Speaker 3>important starting point for any legislation.

0:31:57.440 --> 0:31:59.360
<v Speaker 1>Oh I thank both of our guests so much for

0:31:59.440 --> 0:32:03.400
<v Speaker 1>their input this afternoon. Registered dietitian Roxanne McCaffrey, thank you

0:32:03.480 --> 0:32:06.000
<v Speaker 1>for joining us in studio and La Sercra Maroule with

0:32:06.120 --> 0:32:08.720
<v Speaker 1>us on Zoom Electorate in the Department of Consumer and

0:32:08.760 --> 0:32:11.280
<v Speaker 1>Food Sciences at the University of Pretoria