1
00:00:00,080 --> 00:00:03,240
Speaker 1: Well, it's very clear from sales that the DIY home

2
00:00:03,279 --> 00:00:08,920
Speaker 1: improvement what's the word, the people's passion for that is

3
00:00:08,960 --> 00:00:11,959
Speaker 1: growing all the time. The retail market was valued at

4
00:00:12,000 --> 00:00:15,120
Speaker 1: over ten billion round in twenty twenty four, its forecast

5
00:00:15,240 --> 00:00:18,080
Speaker 1: to grow and grow and grow over the next seven

6
00:00:18,280 --> 00:00:21,919
Speaker 1: or eight years. Lots of South Africans for economic reasons.

7
00:00:21,960 --> 00:00:25,000
Speaker 1: I'm sure there was, of course that boom in DIY

8
00:00:25,120 --> 00:00:29,280
Speaker 1: during COVID for obvious reasons. And then there are people

9
00:00:29,320 --> 00:00:31,560
Speaker 1: who start out saying I'm going to do this myself

10
00:00:31,600 --> 00:00:33,720
Speaker 1: because it's going to be cheaper, end up finding that

11
00:00:33,800 --> 00:00:38,599
Speaker 1: they really enjoy it. But there are DIY projects that

12
00:00:38,680 --> 00:00:42,440
Speaker 1: do carry a greater level of risk, particularly when electrical

13
00:00:42,560 --> 00:00:45,720
Speaker 1: work is involved. And to talk about this we joined

14
00:00:45,760 --> 00:00:49,760
Speaker 1: now by Connie Yonker, who is the technical lead at

15
00:00:50,159 --> 00:00:53,600
Speaker 1: the company's safehouse. Mister Yonker, welcome, is good to have

16
00:00:53,680 --> 00:00:56,920
Speaker 1: you with us on the show. You're pointing out quite

17
00:00:57,000 --> 00:01:00,600
Speaker 1: clearly that you know, air bubbles in wallpayer or a

18
00:01:00,600 --> 00:01:05,600
Speaker 1: crooked picture or a slightly squiff bookshelf is one thing,

19
00:01:05,959 --> 00:01:10,080
Speaker 1: but a mistake when you're doing electricals is a matter

20
00:01:10,240 --> 00:01:15,679
Speaker 1: of safety and possibly has insurance implications as well. What's

21
00:01:15,720 --> 00:01:18,399
Speaker 1: your advice to people, because I'm sure not saying to

22
00:01:18,400 --> 00:01:22,160
Speaker 1: people don't do any electricals, but what are the guidelines?

23
00:01:22,200 --> 00:01:25,039
Speaker 1: What are the key don'ts follow?

24
00:01:25,120 --> 00:01:30,160
Speaker 2: John Ya, thanks for having me on. I represent Safehouse.

25
00:01:30,400 --> 00:01:37,080
Speaker 2: It's an association of a lot of electrical goods suppliers

26
00:01:37,120 --> 00:01:42,039
Speaker 2: whole sale as manufacturers. Okay, Now, doing a DIY job

27
00:01:42,240 --> 00:01:48,320
Speaker 2: obviously is very rewardant. But there are compulsory safety specifications

28
00:01:48,360 --> 00:01:52,720
Speaker 2: for virtually all electrical goods that you use in your house.

29
00:01:54,240 --> 00:01:59,360
Speaker 2: So if you if you buy substandard products, there is

30
00:01:59,440 --> 00:02:02,640
Speaker 2: always some safety risk through that. It could either be

31
00:02:03,200 --> 00:02:07,520
Speaker 2: burning or fire or electric shock. But all these products

32
00:02:07,520 --> 00:02:13,080
Speaker 2: have to comply with compulsory specifications, and Safehouse has found

33
00:02:13,160 --> 00:02:17,960
Speaker 2: that a large proportion of products on the market are

34
00:02:18,000 --> 00:02:22,320
Speaker 2: non compliant and pose some safety risk. So when you

35
00:02:22,440 --> 00:02:27,960
Speaker 2: buy cheap you could run into problems as far as

36
00:02:28,000 --> 00:02:32,280
Speaker 2: safety risk, but also claims for insurance if things.

37
00:02:32,080 --> 00:02:37,639
Speaker 1: Go wrong in terms of the installation. I'll come back

38
00:02:37,680 --> 00:02:40,360
Speaker 1: to the nature of the goods and and and why

39
00:02:40,360 --> 00:02:44,280
Speaker 1: there's a prominent in the market at the moment in

40
00:02:44,320 --> 00:02:47,440
Speaker 1: a moment, but I want to get a sense from you.

41
00:02:47,520 --> 00:02:52,760
Speaker 1: I mean, when when somebody is selling me an electrical parts.

42
00:02:53,840 --> 00:02:56,160
Speaker 1: Things I'm buying clearly because I'm going to embark on

43
00:02:56,480 --> 00:03:00,760
Speaker 1: some di y. Does the hardware store, whoever it is,

44
00:03:00,919 --> 00:03:03,680
Speaker 1: have some kind of obligation just to kind of check

45
00:03:03,720 --> 00:03:06,800
Speaker 1: out whether I'm an absolutely rank amateur and at some

46
00:03:06,840 --> 00:03:09,480
Speaker 1: point say are you going to be doing this yourself?

47
00:03:09,520 --> 00:03:12,359
Speaker 1: Because you need to bear X, Y and Z in mind.

48
00:03:13,520 --> 00:03:16,760
Speaker 2: Well, first of all, John, the retailer is not allowed

49
00:03:16,800 --> 00:03:21,120
Speaker 2: to sell you a non compliant product, but in most cases,

50
00:03:21,440 --> 00:03:25,600
Speaker 2: many cases, the retailer does not even know, so he

51
00:03:25,760 --> 00:03:30,920
Speaker 2: relies on the manufacturer or the original supply importer to

52
00:03:31,120 --> 00:03:36,320
Speaker 2: have a letter of authority to sell that product. And

53
00:03:36,400 --> 00:03:42,320
Speaker 2: the NRCS, the national regulator or compulsory specification has to

54
00:03:42,400 --> 00:03:46,320
Speaker 2: approve all those products at issue letter of authority. So

55
00:03:46,440 --> 00:03:49,520
Speaker 2: if you can't get a letter of authority for the product,

56
00:03:50,160 --> 00:03:54,280
Speaker 2: then it is non compliant in terms of the NRCS

57
00:03:54,800 --> 00:03:56,520
Speaker 2: compulsory safety acts.

58
00:03:57,200 --> 00:04:03,320
Speaker 1: What about the people who start off with a plug

59
00:04:03,440 --> 00:04:06,880
Speaker 1: and then start off with fixing a couple of fittings

60
00:04:06,920 --> 00:04:11,280
Speaker 1: around the lighting in their house and are growing in confidence.

61
00:04:12,040 --> 00:04:16,599
Speaker 1: What's the point at which they should be saying to themselves, Okay,

62
00:04:16,960 --> 00:04:19,200
Speaker 1: I can do these things, but I can't do that.

63
00:04:21,279 --> 00:04:25,440
Speaker 2: John, it's very difficult to distinguish between compliant and non

64
00:04:25,440 --> 00:04:32,400
Speaker 2: compliant products. Often the price in itself could be a

65
00:04:32,440 --> 00:04:35,960
Speaker 2: warning to the public out there. When the price is

66
00:04:36,600 --> 00:04:42,080
Speaker 2: much cheaper than the competitors of selling branded products, well

67
00:04:42,120 --> 00:04:47,520
Speaker 2: known brands, then you should always be careful. So it's

68
00:04:47,560 --> 00:04:51,400
Speaker 2: a matter of selecting the correct product and if anything

69
00:04:51,480 --> 00:04:55,279
Speaker 2: goes wrong, take it back to the supplier because he

70
00:04:55,480 --> 00:05:00,719
Speaker 2: is committed to sell you only compliant products. That's the

71
00:05:00,800 --> 00:05:04,000
Speaker 2: only advice that we can really give you. If it's

72
00:05:04,040 --> 00:05:06,800
Speaker 2: too cheap, it's too good to be true.

73
00:05:07,200 --> 00:05:10,640
Speaker 1: Thank you very much. Corny Yonker is technical lead at

74
00:05:10,920 --> 00:05:14,160
Speaker 1: safe House, joining us on our weekly feature Your House

75
00:05:14,240 --> 00:05:17,240
Speaker 1: Your Home by the way. That feature covers all sorts

76
00:05:17,279 --> 00:05:20,560
Speaker 1: of aspects that are relevant to the place where you live.

77
00:05:20,680 --> 00:05:23,880
Speaker 1: Sometimes we go legal and look at rental issues or

78
00:05:24,400 --> 00:05:27,080
Speaker 1: things you need to look at in the sales or

79
00:05:27,120 --> 00:05:30,440
Speaker 1: purchase of houses, but we also look at decorating and

80
00:05:30,520 --> 00:05:34,040
Speaker 1: of course dey comes up as well. So if you've

81
00:05:34,040 --> 00:05:36,760
Speaker 1: got some suggestions things you'd like us to cover, please

82
00:05:36,760 --> 00:05:39,520
Speaker 1: get in touch on double one at three oh seven

83
00:05:39,600 --> 00:05:43,520
Speaker 1: oh two or seven two seven oh two one seven

84
00:05:43,839 --> 00:05:44,000
Speaker 1: two