1 00:00:00,000 --> 00:00:03,200 Speaker 1: But let me go to the lines now when we 2 00:00:03,240 --> 00:00:07,720 Speaker 1: talk about the people who've been impacted by a mercy services. 3 00:00:07,840 --> 00:00:11,399 Speaker 1: Nicki Heiberg and Neil Dallas in twenty twenty four, they 4 00:00:11,440 --> 00:00:15,760 Speaker 1: were a couple on motorcycle trip in the tankwak Karoo, 5 00:00:16,239 --> 00:00:20,400 Speaker 1: had an accident and they found himself in trouble. They 6 00:00:20,560 --> 00:00:22,480 Speaker 1: joined me now on the line. Good morning Nikki, Good 7 00:00:22,480 --> 00:00:27,280 Speaker 1: morning Neil. Hi, Hello, Hello, how are you doing? 8 00:00:29,720 --> 00:00:29,880 Speaker 2: Oh? 9 00:00:29,920 --> 00:00:34,920 Speaker 3: We will the actually interest in the carew for the 10 00:00:34,960 --> 00:00:38,200 Speaker 3: favorite part of our world. So yeah, it's quite poigted 11 00:00:38,280 --> 00:00:40,760 Speaker 3: that we're speaking to you from the place that we 12 00:00:40,840 --> 00:00:41,440 Speaker 3: love the most. 13 00:00:41,720 --> 00:00:42,000 Speaker 2: Wow. 14 00:00:43,040 --> 00:00:47,640 Speaker 1: So why are your story is so inextricably linked to 15 00:00:47,720 --> 00:00:50,199 Speaker 1: the work that the ams have been doing for the 16 00:00:50,240 --> 00:00:52,400 Speaker 1: last sixty years. 17 00:00:52,600 --> 00:00:56,280 Speaker 4: Yeah, you know, we meticulously planned this trip. 18 00:00:57,520 --> 00:00:59,800 Speaker 3: And it was meant to be, you know, well over 19 00:01:00,640 --> 00:01:06,240 Speaker 3: traveling around our beautiful country. And about two years before that, 20 00:01:06,319 --> 00:01:10,840 Speaker 3: I bought a garment subtllite communicated just because I thought, 21 00:01:11,080 --> 00:01:12,760 Speaker 3: you know, it's one of those things that probably is 22 00:01:12,800 --> 00:01:14,679 Speaker 3: a good idea to have. They're quite expensive and I 23 00:01:14,720 --> 00:01:17,920 Speaker 3: never thought we'd actually use it. And yeah, day one 24 00:01:18,240 --> 00:01:21,160 Speaker 3: of the trip, super excited and left early and six 25 00:01:21,240 --> 00:01:24,680 Speaker 3: hours into the trip, just a complete freak accident. And 26 00:01:25,520 --> 00:01:29,280 Speaker 3: within minutes of that accident happening, I just realized that this, 27 00:01:29,760 --> 00:01:32,280 Speaker 3: you know, the trip was over, and Nicky was in 28 00:01:32,280 --> 00:01:34,679 Speaker 3: an incredible pain and she was sort of in and 29 00:01:34,720 --> 00:01:37,760 Speaker 3: out of consciousness, and I wasn't too sure what the 30 00:01:37,840 --> 00:01:40,720 Speaker 3: injuries were, but I knew it wasn't something that we 31 00:01:40,760 --> 00:01:43,120 Speaker 3: could continue with, even though Nicky was saying she just 32 00:01:43,160 --> 00:01:44,280 Speaker 3: needed a few minutes. 33 00:01:44,080 --> 00:01:46,759 Speaker 4: To get back on her bike. 34 00:01:46,800 --> 00:01:48,600 Speaker 3: And I'm looking at a bike thinking, well, that's not 35 00:01:48,720 --> 00:01:52,040 Speaker 3: going anywhere because it's complete wreck. And yeah, so we 36 00:01:52,080 --> 00:01:54,440 Speaker 3: pushed the button and I had no idea what would happen. 37 00:01:54,520 --> 00:01:57,720 Speaker 3: I just kind of thought, okay, well let's see, and yeah, 38 00:01:57,840 --> 00:02:01,840 Speaker 3: within a couple of minutes we were in communication. Apparently 39 00:02:02,000 --> 00:02:04,400 Speaker 3: they were in Germany, and yeah, it was kind of 40 00:02:04,440 --> 00:02:08,320 Speaker 3: bounced around South Africa, and very quickly it was decided 41 00:02:08,360 --> 00:02:10,080 Speaker 3: that helicopter was the best option. 42 00:02:11,440 --> 00:02:14,840 Speaker 1: It was one of those those common garmon devices, the 43 00:02:15,320 --> 00:02:17,680 Speaker 1: panic button, and then they're getting gone. 44 00:02:17,160 --> 00:02:18,040 Speaker 4: Yeah, that's right, John. 45 00:02:18,000 --> 00:02:20,079 Speaker 3: It's got a massive, big red button on it and 46 00:02:20,600 --> 00:02:22,679 Speaker 3: you push it and you're not too sure, You're expecting 47 00:02:22,720 --> 00:02:25,799 Speaker 3: something to happen, and nothing happens, and then all of 48 00:02:25,840 --> 00:02:30,120 Speaker 3: a sudden, my phone was lighting up with messages. So yeah, 49 00:02:30,160 --> 00:02:34,680 Speaker 3: but it was incredibly scary, and obviously, you know, seeing 50 00:02:34,680 --> 00:02:38,839 Speaker 3: that helicopter coming over the mountain and kind of low 51 00:02:38,919 --> 00:02:41,760 Speaker 3: over us, it was just the best sight up I've 52 00:02:41,800 --> 00:02:42,160 Speaker 3: ever seen. 53 00:02:42,200 --> 00:02:44,679 Speaker 4: And I still get emotional when I think about it. 54 00:02:46,360 --> 00:02:48,679 Speaker 1: How long How was it from the point of accident 55 00:02:48,880 --> 00:02:52,160 Speaker 1: to eating the panic button to win up arrived? 56 00:02:52,160 --> 00:02:56,960 Speaker 3: I think it was literally about about two hours, and 57 00:02:56,960 --> 00:03:00,919 Speaker 3: obviously a good half an hour that was communicating, going 58 00:03:01,000 --> 00:03:04,200 Speaker 3: backwards and forwards, and yeah, and then obviously they actually 59 00:03:04,200 --> 00:03:07,280 Speaker 3: got a hold of my brother, and my brother was 60 00:03:07,280 --> 00:03:10,080 Speaker 3: messaging me as well, and so yeah, so it didn't 61 00:03:10,120 --> 00:03:11,440 Speaker 3: take them very long to get there all. 62 00:03:11,600 --> 00:03:16,959 Speaker 4: And yeah, the level of service was just mind blowing. 63 00:03:17,320 --> 00:03:19,000 Speaker 4: It really works. 64 00:03:19,720 --> 00:03:26,080 Speaker 2: Sure, he's very emotional, I'll cut in there. Yeah, So 65 00:03:26,160 --> 00:03:31,280 Speaker 2: I'm I was the injured passenger and a mercy services 66 00:03:31,320 --> 00:03:35,320 Speaker 2: is still embedded in my soul to this day. If 67 00:03:35,360 --> 00:03:37,880 Speaker 2: I see a call from Vanessa or any of the 68 00:03:37,920 --> 00:03:41,279 Speaker 2: other people, my heart just beats very loud and I 69 00:03:41,280 --> 00:03:45,080 Speaker 2: am taken back to that day purely because of one 70 00:03:45,120 --> 00:03:46,720 Speaker 2: particular person. 71 00:03:46,760 --> 00:03:48,960 Speaker 4: Her name is Ayisha. She was the rescuer. 72 00:03:49,040 --> 00:03:52,440 Speaker 2: I'm in charge, and her voice was an angel voice 73 00:03:52,480 --> 00:03:53,840 Speaker 2: to me, because that's what I heard and all I 74 00:03:53,880 --> 00:03:56,520 Speaker 2: could see I was out of consciousness, and she just 75 00:03:57,040 --> 00:04:04,200 Speaker 2: led me through what was the most excruciatingly scary journey 76 00:04:04,200 --> 00:04:07,160 Speaker 2: I've ever been on, you know, being putting you into 77 00:04:07,240 --> 00:04:10,000 Speaker 2: drugs to try and take away the pain, put into 78 00:04:10,440 --> 00:04:13,840 Speaker 2: a steel flying air thing that I didn't know I 79 00:04:13,960 --> 00:04:16,679 Speaker 2: was in, and thought I was being taken to Mars, 80 00:04:16,800 --> 00:04:19,480 Speaker 2: and you know, they were there the whole time, and 81 00:04:20,160 --> 00:04:23,600 Speaker 2: you know, obviously at some point they left, but we 82 00:04:23,640 --> 00:04:26,520 Speaker 2: went back to it to say hello to them after 83 00:04:26,560 --> 00:04:30,760 Speaker 2: I'd recovered somewhat, and I heard her voice coming down 84 00:04:30,839 --> 00:04:34,560 Speaker 2: the passage and I started crying because that voice was 85 00:04:34,600 --> 00:04:38,160 Speaker 2: the voice that saved me, and it was a Mercy Services. 86 00:04:38,520 --> 00:04:41,719 Speaker 2: Aysha was the voice of Air Mercy Services. And I 87 00:04:41,760 --> 00:04:45,960 Speaker 2: will never ever ever forget how amazing every single person 88 00:04:46,000 --> 00:04:51,039 Speaker 2: who was key on that day, the helicopter pilot, the 89 00:04:51,160 --> 00:04:54,520 Speaker 2: team in full were just unbelievable, and their generosity and 90 00:04:54,600 --> 00:04:58,839 Speaker 2: kindness just went beyond that day to following up seeing 91 00:04:58,839 --> 00:05:02,560 Speaker 2: how we were, and you know, it's just that they 92 00:05:02,600 --> 00:05:06,920 Speaker 2: need to be honored, They need to be noted, they 93 00:05:06,960 --> 00:05:11,200 Speaker 2: need to be rejoiced, They need to be appreciated because 94 00:05:11,520 --> 00:05:14,839 Speaker 2: what they do is dangerous. They can kill themselves and 95 00:05:15,480 --> 00:05:17,600 Speaker 2: I just think about, you know, how they put their 96 00:05:17,640 --> 00:05:19,760 Speaker 2: lives on the line all the time. 97 00:05:20,600 --> 00:05:23,600 Speaker 1: Nikki Andiel really appreciate it. Thank you so much for 98 00:05:23,640 --> 00:05:27,640 Speaker 1: sharing your story and best a lot for very shortly 99 00:05:27,720 --> 00:05:33,040 Speaker 1: running up the news. How do you feel after hearing that? 100 00:05:33,400 --> 00:05:37,600 Speaker 5: It's so heart warming to hear that story. And that's 101 00:05:37,640 --> 00:05:42,120 Speaker 5: just one of thousands of stories Leicester. That's the work 102 00:05:42,120 --> 00:05:45,719 Speaker 5: that the AMAS does. We impact people's lives directly. Our 103 00:05:45,760 --> 00:05:49,440 Speaker 5: slogan changing life saving lives is real, it means something. 104 00:05:49,480 --> 00:05:53,200 Speaker 5: You can hear the testimony of having saved somebody's lives 105 00:05:53,560 --> 00:05:57,400 Speaker 5: life and how it has impacted them forever and ever. 106 00:05:58,040 --> 00:06:00,960 Speaker 5: So yeah, I am very grateful to the teams at 107 00:06:01,000 --> 00:06:04,440 Speaker 5: AMS so continue to do this life saving work every 108 00:06:04,480 --> 00:06:07,400 Speaker 5: single day. And you know now often say to my 109 00:06:07,480 --> 00:06:09,640 Speaker 5: teams we sit in our air conditioned officers, but we 110 00:06:09,720 --> 00:06:12,120 Speaker 5: must never forget the impact that we have on the 111 00:06:12,200 --> 00:06:16,599 Speaker 5: lives every day that the communities benefit from. 112 00:06:16,920 --> 00:06:19,240 Speaker 1: How did you really appreciate your time? Thank you so much.