1 00:00:10,705 --> 00:00:13,425 Speaker 1: You're listening to a MoMA Mia podcast. 2 00:00:13,945 --> 00:00:17,465 Speaker 2: Mama Mia acknowledges the traditional owners of land and waters 3 00:00:17,505 --> 00:00:19,305 Speaker 2: that this podcast is recorded on. 4 00:00:20,585 --> 00:00:22,105 Speaker 1: Makeup is My Therapy. 5 00:00:22,305 --> 00:00:25,305 Speaker 2: I'm in love, I'm obsessed, and I don't even feel 6 00:00:25,345 --> 00:00:26,105 Speaker 2: guilty a body. 7 00:00:29,225 --> 00:00:31,025 Speaker 1: Hello, and welcome to you beauty. 8 00:00:31,065 --> 00:00:33,425 Speaker 3: This is the daily podcast for your Face. I'm Keilly 9 00:00:33,465 --> 00:00:37,505 Speaker 3: McCarron and welcome to the formula. I am loving taking 10 00:00:37,505 --> 00:00:40,185 Speaker 3: over this seat to chat to all sorts of celebs 11 00:00:40,225 --> 00:00:43,065 Speaker 3: and experts and the biggest names in beauty. 12 00:00:42,865 --> 00:00:44,505 Speaker 1: To take a sneak peek at their. 13 00:00:44,385 --> 00:00:48,065 Speaker 3: Skincare routines and what's hot and the beauty industry right 14 00:00:48,105 --> 00:00:52,225 Speaker 3: now now. If you're a busy human like everyone, especially women, 15 00:00:52,905 --> 00:00:55,905 Speaker 3: you're probably dreaming of a session in a day spa. 16 00:00:55,985 --> 00:00:58,305 Speaker 3: Oh my goodness, it is my favorite thing to do. 17 00:00:58,345 --> 00:01:01,625 Speaker 3: And as someone who notoriously cannot relax for some reason, 18 00:01:01,665 --> 00:01:03,265 Speaker 3: I really can when I. 19 00:01:03,225 --> 00:01:04,185 Speaker 1: Am at a spa. 20 00:01:04,425 --> 00:01:07,265 Speaker 3: My guest today will assure us that we don't necessarily 21 00:01:07,385 --> 00:01:09,945 Speaker 3: need to block out hours to get day spy like 22 00:01:09,985 --> 00:01:12,505 Speaker 3: results with our skin. All we need to do is 23 00:01:12,545 --> 00:01:14,865 Speaker 3: take the advice of the experts who are suggesting the 24 00:01:14,905 --> 00:01:16,945 Speaker 3: products that will give us those results at home. 25 00:01:17,385 --> 00:01:19,345 Speaker 4: You have such beautiful skill. 26 00:01:19,465 --> 00:01:22,225 Speaker 1: But how. 27 00:01:22,905 --> 00:01:27,145 Speaker 3: Today I am joined by the glowing Carla, founder and 28 00:01:27,145 --> 00:01:29,785 Speaker 3: owner of the award winning skin clinic and medical spa, 29 00:01:30,345 --> 00:01:33,625 Speaker 3: Macquarie Medispa. Carla has been in the beauty industry for 30 00:01:33,705 --> 00:01:37,865 Speaker 3: twenty six years and owner of her own Metaspa for twenty. 31 00:01:37,545 --> 00:01:38,705 Speaker 1: Three years plus. 32 00:01:39,065 --> 00:01:43,945 Speaker 3: She's most recently won the twenty twenty four World Luxury 33 00:01:43,985 --> 00:01:47,785 Speaker 3: Spa Award for the best Luxury skincare clinic globally. 34 00:01:48,105 --> 00:01:49,385 Speaker 1: That is incredible. 35 00:01:49,425 --> 00:01:52,785 Speaker 3: Plus she's the current Bathist Citizen of the Year and 36 00:01:52,865 --> 00:01:55,385 Speaker 3: has so many other awards under her belt, so she 37 00:01:55,465 --> 00:01:58,505 Speaker 3: does know a thing or two about how to get results. 38 00:01:59,025 --> 00:02:01,505 Speaker 1: So Carla, thank you so much for joining me today. 39 00:02:01,585 --> 00:02:04,585 Speaker 3: We're going to chat about why the Metispa experience can 40 00:02:04,625 --> 00:02:08,265 Speaker 3: be transformative for skin concerns and more importantly, how to 41 00:02:08,305 --> 00:02:10,945 Speaker 3: extend those results from te treatment into your at home 42 00:02:10,985 --> 00:02:14,545 Speaker 3: skincare results. Firstly, can you talk to us You've been 43 00:02:14,665 --> 00:02:18,665 Speaker 3: in the beauty industry for twenty six years. How much 44 00:02:18,945 --> 00:02:21,345 Speaker 3: have things changed in the industry in that time? 45 00:02:21,785 --> 00:02:25,505 Speaker 2: It has changed incredibly, Like you know, I'm thinking back 46 00:02:25,545 --> 00:02:29,665 Speaker 2: to Fax machines. Was how I communicated with businesses so 47 00:02:30,225 --> 00:02:33,145 Speaker 2: you know, we didn't have websites back then. So looking 48 00:02:33,185 --> 00:02:36,945 Speaker 2: at the technology now linked to equipment and skin care 49 00:02:37,105 --> 00:02:41,625 Speaker 2: and treatments and led skin needling, like, it's incredible to 50 00:02:41,625 --> 00:02:43,665 Speaker 2: think we've come from fax machines to that far in 51 00:02:43,705 --> 00:02:44,225 Speaker 2: my time. 52 00:02:44,585 --> 00:02:47,465 Speaker 3: Can you explain what a medi spa is for anyone 53 00:02:47,505 --> 00:02:49,465 Speaker 3: playing long at home? That's like, I've got no idea 54 00:02:49,505 --> 00:02:50,065 Speaker 3: what that is. 55 00:02:50,465 --> 00:02:50,985 Speaker 4: Definitely. 56 00:02:51,025 --> 00:02:53,385 Speaker 2: So I used to have my business was the Macquari 57 00:02:53,505 --> 00:02:55,985 Speaker 2: day Spa, but you know, the times were changing where 58 00:02:56,065 --> 00:02:59,745 Speaker 2: people now needed results fast quick. We didn't have a 59 00:02:59,825 --> 00:03:01,705 Speaker 2: data spend at the spa like we used to. You know, 60 00:03:01,665 --> 00:03:03,385 Speaker 2: I used to going for lunch and you had, you know, 61 00:03:03,425 --> 00:03:06,625 Speaker 2: six hours of pampering. It then started changing to people 62 00:03:06,625 --> 00:03:10,265 Speaker 2: when it results fast lunch time in our and that's 63 00:03:10,265 --> 00:03:14,265 Speaker 2: where the medical spa began. So I transformed our business 64 00:03:14,265 --> 00:03:16,345 Speaker 2: probably eleven years ago and it's probably twelve ish that 65 00:03:16,385 --> 00:03:18,545 Speaker 2: it was starting twelve years ago, and now it's really 66 00:03:18,985 --> 00:03:21,745 Speaker 2: taken over. But I'm actually seeing a swing now to 67 00:03:21,745 --> 00:03:24,465 Speaker 2: people wanting that bit more of relaxation and more v 68 00:03:24,585 --> 00:03:27,105 Speaker 2: stress time added into their results driven treatment. 69 00:03:27,145 --> 00:03:28,545 Speaker 4: So it's doing a full turn again. 70 00:03:28,865 --> 00:03:31,505 Speaker 3: I wonder if that has anything to do with the 71 00:03:31,905 --> 00:03:34,865 Speaker 3: shift in like being in an office to having more 72 00:03:34,905 --> 00:03:37,585 Speaker 3: flexibility and working from home. So say, if someone's sort 73 00:03:37,625 --> 00:03:40,585 Speaker 3: of working within their own hours to get something done, 74 00:03:40,585 --> 00:03:43,545 Speaker 3: they might actually have two hours at lunchtime. 75 00:03:43,225 --> 00:03:46,065 Speaker 2: Definitely, And I think their workplace things. They're at work, 76 00:03:47,025 --> 00:03:48,785 Speaker 2: they're in the spa. 77 00:03:48,265 --> 00:03:50,265 Speaker 3: The amount of times that I'm getting my hair done 78 00:03:50,305 --> 00:03:51,985 Speaker 3: and people are just like logged in. 79 00:03:52,265 --> 00:03:54,665 Speaker 1: And the thing is, though they're getting their job done, 80 00:03:54,825 --> 00:03:56,905 Speaker 1: doesn't maunt better they're getting it done. 81 00:03:57,225 --> 00:04:00,145 Speaker 3: There has been a surge in people turning their attention 82 00:04:00,225 --> 00:04:03,145 Speaker 3: to non invasive skincare treatments, which I always think is 83 00:04:03,225 --> 00:04:06,945 Speaker 3: quite funny because I've had some non invasive skincare treatments 84 00:04:06,985 --> 00:04:10,625 Speaker 3: that feel a lot more invasive than invasive skincare treatments. 85 00:04:10,665 --> 00:04:14,185 Speaker 3: So what are the benefit of these treatments compared to 86 00:04:14,745 --> 00:04:17,265 Speaker 3: something a little bit more in the skin. 87 00:04:17,465 --> 00:04:19,945 Speaker 2: I find a little bit of balance in everything probably 88 00:04:19,985 --> 00:04:22,585 Speaker 2: gets you the best result. But some people are obviously 89 00:04:22,665 --> 00:04:26,545 Speaker 2: anti lasers or anti injectibles, and there is so much 90 00:04:26,585 --> 00:04:29,665 Speaker 2: for just a beautiful, hydrating, nourishing facial, Like I see 91 00:04:29,665 --> 00:04:31,825 Speaker 2: a lot of skins they're pummeling away at all the 92 00:04:31,865 --> 00:04:37,105 Speaker 2: intensive technology driven equipment, but they actually have really severely 93 00:04:37,145 --> 00:04:39,785 Speaker 2: dehydrated and dry skin. So I see a lot of 94 00:04:39,825 --> 00:04:42,745 Speaker 2: people coming back to and probably I'll chat about it 95 00:04:42,745 --> 00:04:46,665 Speaker 2: a lot today, the inner health movement of looking after internals, 96 00:04:46,705 --> 00:04:48,825 Speaker 2: like you know, what you're ingesting is going to help 97 00:04:48,825 --> 00:04:50,665 Speaker 2: your skin a lot more than probably what you're. 98 00:04:50,585 --> 00:04:51,705 Speaker 4: Pummeling and needling. 99 00:04:52,265 --> 00:04:55,785 Speaker 2: Just coming back to basics sometimes, and there is amigas 100 00:04:55,825 --> 00:04:58,625 Speaker 2: are so important, so you've got a balance. You sort 101 00:04:58,625 --> 00:05:00,665 Speaker 2: of can't pick up on what the trend is because 102 00:05:00,865 --> 00:05:03,465 Speaker 2: so many people want injectibles right now, but then so 103 00:05:03,545 --> 00:05:07,785 Speaker 2: many people just want a beautiful hydration facial with lots 104 00:05:07,825 --> 00:05:13,265 Speaker 2: of massage. That's also what's resurfacing, is how beneficial massage 105 00:05:13,345 --> 00:05:14,425 Speaker 2: is for the face and skin. 106 00:05:14,745 --> 00:05:17,825 Speaker 3: I guess it's also what you sort of have coming up. 107 00:05:17,985 --> 00:05:20,185 Speaker 3: Like if I was a fancy lady who had a big, 108 00:05:20,225 --> 00:05:24,745 Speaker 3: fancy event on, I would probably want my injectibles done, 109 00:05:25,665 --> 00:05:27,985 Speaker 3: you know, two months in advance so I could see 110 00:05:28,025 --> 00:05:29,905 Speaker 3: the full effects. But then you know, a couple of 111 00:05:29,945 --> 00:05:32,705 Speaker 3: days prior, I would want that beautiful hydrating facial with 112 00:05:32,745 --> 00:05:35,105 Speaker 3: a lot of facial massage so that my skin was 113 00:05:35,385 --> 00:05:38,305 Speaker 3: the best it could possibly be at the fancy event. 114 00:05:38,385 --> 00:05:41,705 Speaker 2: Definitely, and even like before those big events and weddings, 115 00:05:41,745 --> 00:05:44,425 Speaker 2: like just starting that, you know, a year ahead. Some 116 00:05:44,465 --> 00:05:46,265 Speaker 2: people leave it to the month ahead and they go 117 00:05:46,345 --> 00:05:49,065 Speaker 2: for this full face of laser and injectables and then 118 00:05:49,105 --> 00:05:51,745 Speaker 2: you don't actually look like you. So it is about 119 00:05:51,945 --> 00:05:54,145 Speaker 2: nice and natural easing into it. 120 00:05:54,225 --> 00:05:55,585 Speaker 4: Slow and steady will win the race. 121 00:05:55,985 --> 00:05:59,945 Speaker 3: So if someone has a skin condition like acne, rhoseatia 122 00:06:00,425 --> 00:06:04,865 Speaker 3: or dull skin pigmentation, how could a medi SPA treatment help. 123 00:06:05,025 --> 00:06:08,145 Speaker 3: Is there a specific type of treatment that you would recommend. 124 00:06:07,985 --> 00:06:10,025 Speaker 2: I gonna leave you'll need a combination of quite a 125 00:06:10,025 --> 00:06:13,385 Speaker 2: few modalities, but I also think you're probably going to 126 00:06:13,385 --> 00:06:15,065 Speaker 2: get the best results with what you're doing at home 127 00:06:15,105 --> 00:06:18,025 Speaker 2: as well, because we see this every day the client. 128 00:06:18,065 --> 00:06:20,585 Speaker 2: I just spoke to them yesterday. I had three clients 129 00:06:20,625 --> 00:06:23,625 Speaker 2: with the same thing. It's their gut health that is 130 00:06:24,025 --> 00:06:26,985 Speaker 2: dictating what's happening on their skin. And the last lady 131 00:06:26,985 --> 00:06:29,545 Speaker 2: wasn't using a sunscreen and so much sun damage. So 132 00:06:30,185 --> 00:06:33,345 Speaker 2: we really like to start with basics and no false promises, 133 00:06:33,385 --> 00:06:36,305 Speaker 2: because if you're not looking after yourself at home, you know, 134 00:06:36,345 --> 00:06:39,465 Speaker 2: your stress, your sleep, your diet, all these MEATI SPA 135 00:06:39,465 --> 00:06:41,785 Speaker 2: treatments might not help you too much. You know, you've 136 00:06:41,825 --> 00:06:42,985 Speaker 2: got to do the full. 137 00:06:42,825 --> 00:06:43,865 Speaker 4: Three sixty approps. 138 00:06:43,945 --> 00:06:45,345 Speaker 1: Yeah, it's not just one thing. 139 00:06:45,785 --> 00:06:49,105 Speaker 2: Yeah, so definitely it depends. Obviously, we've got to work 140 00:06:49,105 --> 00:06:51,905 Speaker 2: out what triggered the acne, what's the trigger of the pigmentation, 141 00:06:52,465 --> 00:06:54,385 Speaker 2: work that out first. So we sort of feel we're 142 00:06:54,385 --> 00:06:57,465 Speaker 2: like detectives. I love being a skincare detective trying to 143 00:06:57,465 --> 00:07:00,065 Speaker 2: fit the puzzle together because I don't want to take 144 00:07:00,105 --> 00:07:02,705 Speaker 2: somebody's money for a treatment that's not going to work. 145 00:07:03,305 --> 00:07:06,585 Speaker 2: And I think most people think that the treatment's going 146 00:07:06,625 --> 00:07:08,825 Speaker 2: to fix all their problems, and it's like, no, I 147 00:07:08,865 --> 00:07:11,905 Speaker 2: need you to help me most at home. The gut 148 00:07:11,945 --> 00:07:14,545 Speaker 2: health right now is huge, and we're seeing that with 149 00:07:14,585 --> 00:07:19,105 Speaker 2: pigmentation rose show in particular and acne Like acne is 150 00:07:19,145 --> 00:07:21,665 Speaker 2: out of control and it's all probably coming back to 151 00:07:21,665 --> 00:07:23,025 Speaker 2: what we eat and stress. 152 00:07:23,265 --> 00:07:25,785 Speaker 3: It's funny as well that I'm not funny, but I 153 00:07:25,865 --> 00:07:28,905 Speaker 3: always when people ask me about what treatments I think 154 00:07:28,945 --> 00:07:31,425 Speaker 3: will help them the most, it's just a little treat 155 00:07:31,505 --> 00:07:34,985 Speaker 3: to go get one nice relaxing treatment. There is absolutely 156 00:07:35,025 --> 00:07:37,505 Speaker 3: no point to just going and getting one. It's kind 157 00:07:37,545 --> 00:07:40,465 Speaker 3: of like making an appointment with a personal trainer, one 158 00:07:40,505 --> 00:07:43,425 Speaker 3: time at the gym and expecting to have abs, Like 159 00:07:43,465 --> 00:07:45,905 Speaker 3: you can't go and get one treatment. I wish the 160 00:07:45,985 --> 00:07:48,625 Speaker 3: way things going one day there probably will be some 161 00:07:48,665 --> 00:07:51,705 Speaker 3: sort of magical robot that does that. But at the moment, 162 00:07:51,785 --> 00:07:55,625 Speaker 3: you need to commit to a bunch of treatments and 163 00:07:55,625 --> 00:07:58,345 Speaker 3: then also make sure that you are doing the aftercare 164 00:07:58,465 --> 00:08:01,745 Speaker 3: having good products at home. But on that note, like, yes, 165 00:08:01,825 --> 00:08:05,185 Speaker 3: it is so important to use the right products at home, 166 00:08:05,225 --> 00:08:08,865 Speaker 3: but how do you toe the line, like, obviously you 167 00:08:09,105 --> 00:08:12,665 Speaker 3: have a very successful business. One of the things that 168 00:08:12,745 --> 00:08:14,905 Speaker 3: I hear from women the most about when they go 169 00:08:15,145 --> 00:08:19,385 Speaker 3: to get a facial is they're scared about at the 170 00:08:19,545 --> 00:08:23,625 Speaker 3: very end, and the facialist is like, you've just treated 171 00:08:23,665 --> 00:08:27,505 Speaker 3: yourself to this nice, beautiful facial and that was your 172 00:08:27,505 --> 00:08:29,905 Speaker 3: treat for the month. But also at the end here, 173 00:08:29,985 --> 00:08:32,265 Speaker 3: I'm going to recommend one thousand dollars worth of product 174 00:08:32,305 --> 00:08:34,745 Speaker 3: that you have to take otherwise there's no point, like, 175 00:08:34,785 --> 00:08:37,145 Speaker 3: how do you toe the line? And what's your advice 176 00:08:37,225 --> 00:08:41,385 Speaker 3: to someone that doesn't want that? Basically when they go in. 177 00:08:41,585 --> 00:08:44,025 Speaker 2: I think you've got to remember that when we're train 178 00:08:44,105 --> 00:08:46,625 Speaker 2: to be skin therapist, that's our job to help you. 179 00:08:47,225 --> 00:08:49,265 Speaker 2: And like you said, you can't get it with one 180 00:08:49,265 --> 00:08:51,945 Speaker 2: off treatment, so you need the home care. I know 181 00:08:51,985 --> 00:08:54,225 Speaker 2: when we have our consultation cards, it's to find out 182 00:08:54,225 --> 00:08:56,665 Speaker 2: what your concerns are. So to me, it's about helping 183 00:08:56,665 --> 00:08:59,265 Speaker 2: them with their concerns when they go home. And if 184 00:08:59,265 --> 00:09:01,985 Speaker 2: I did my job properly, they trust me. They can 185 00:09:01,985 --> 00:09:04,225 Speaker 2: see that I'm an expert. I'm trained. I do lots 186 00:09:04,225 --> 00:09:06,945 Speaker 2: of postgraduate training, and I believe that's how our business 187 00:09:06,945 --> 00:09:10,305 Speaker 2: became so so big and popular in our area. But 188 00:09:10,465 --> 00:09:13,265 Speaker 2: there is sometimes I suppose that feeling of I've had 189 00:09:13,265 --> 00:09:14,985 Speaker 2: it happen to me too. You're like, hang on, she 190 00:09:14,985 --> 00:09:16,505 Speaker 2: didn't talk to me the whole treatment, and now she 191 00:09:16,545 --> 00:09:17,665 Speaker 2: wants to sell me ten products. 192 00:09:17,745 --> 00:09:20,105 Speaker 4: Yes, so there has to be. 193 00:09:20,105 --> 00:09:23,945 Speaker 2: Communication, but also knowing that as a guest and a client, 194 00:09:24,225 --> 00:09:26,905 Speaker 2: that is part of that employee's role in a job. 195 00:09:27,345 --> 00:09:30,665 Speaker 2: Because for my business, we're fifty percent retail, fifty percent skin. 196 00:09:31,145 --> 00:09:33,025 Speaker 2: But we just have like the lady then that I 197 00:09:33,105 --> 00:09:35,345 Speaker 2: just said, she walked in, she goes color, I need 198 00:09:35,345 --> 00:09:35,865 Speaker 2: my whole kit. 199 00:09:35,905 --> 00:09:36,905 Speaker 4: I need the routine. 200 00:09:37,505 --> 00:09:39,385 Speaker 2: So people come to us because they know we know 201 00:09:39,425 --> 00:09:41,745 Speaker 2: what we're talking about and I think if you're picking 202 00:09:41,785 --> 00:09:44,025 Speaker 2: a skin clinic, make sure it is someone who does 203 00:09:44,065 --> 00:09:47,025 Speaker 2: invest in training, education, and then you know that you're 204 00:09:47,025 --> 00:09:49,385 Speaker 2: going to the right place for that knowledge and what 205 00:09:49,545 --> 00:09:50,505 Speaker 2: products they're selling. 206 00:09:50,705 --> 00:09:53,425 Speaker 4: You know, obviously professional driven, but it is hard. 207 00:09:53,425 --> 00:09:56,105 Speaker 2: I've had it happened to me too, and I'm like, no, like, 208 00:09:56,225 --> 00:09:57,785 Speaker 2: you know you need to have that consultation. 209 00:09:58,265 --> 00:09:59,745 Speaker 1: Yeah, you're so right, though. 210 00:09:59,785 --> 00:10:02,985 Speaker 3: There is that huge difference between someone that's really trying 211 00:10:02,985 --> 00:10:04,745 Speaker 3: to figure out what's going on with your skin, asking 212 00:10:04,745 --> 00:10:08,225 Speaker 3: all the questions, having a look, and recommending certain things, 213 00:10:08,345 --> 00:10:10,825 Speaker 3: rather than someone that at the very and just goes. 214 00:10:10,745 --> 00:10:14,185 Speaker 1: By the way, would you like to pracice this entire 215 00:10:14,265 --> 00:10:16,705 Speaker 1: range and you're like, nine twenty products, Yeah. 216 00:10:16,585 --> 00:10:19,345 Speaker 2: That will actually have a silent facial on our menu. 217 00:10:19,505 --> 00:10:21,425 Speaker 2: For those people who don't want to be talked to 218 00:10:21,585 --> 00:10:24,065 Speaker 2: during the treatment, you might have so much going on 219 00:10:24,065 --> 00:10:26,265 Speaker 2: in life you just don't want anyone to say anything. 220 00:10:26,425 --> 00:10:29,705 Speaker 2: So I think it's important that all someone's and clinics 221 00:10:29,745 --> 00:10:31,625 Speaker 2: you might be a medi spa, but still offer that 222 00:10:31,745 --> 00:10:34,425 Speaker 2: because people do come in and they often maybe they 223 00:10:34,505 --> 00:10:35,705 Speaker 2: just want to be left alone for that day, but 224 00:10:35,705 --> 00:10:37,985 Speaker 2: they want the pampering. So we have that option, and 225 00:10:38,025 --> 00:10:39,465 Speaker 2: we tell people if you don't want to talk, you 226 00:10:39,545 --> 00:10:40,105 Speaker 2: just let us know. 227 00:10:40,545 --> 00:10:41,185 Speaker 1: That's lovely. 228 00:10:41,985 --> 00:10:45,025 Speaker 3: What do you think has been the most recent positive 229 00:10:45,105 --> 00:10:47,385 Speaker 3: change in the industry and how has that impacted the 230 00:10:47,425 --> 00:10:49,985 Speaker 3: consumer's experience in the METASPA. 231 00:10:50,065 --> 00:10:52,345 Speaker 2: Well, it hasn't completely happened yet, but we've got a 232 00:10:52,345 --> 00:10:54,785 Speaker 2: big revolution. We're trying to get those regulations through to 233 00:10:54,785 --> 00:10:57,705 Speaker 2: make the industry more regulated, and you're seeing that, especially 234 00:10:57,745 --> 00:11:01,465 Speaker 2: in the nursing industry. They're making it stricter, which can 235 00:11:01,545 --> 00:11:04,305 Speaker 2: be negative as well as positive. But I see if 236 00:11:04,305 --> 00:11:07,705 Speaker 2: they can regulate this skincare industry more because we've got 237 00:11:07,745 --> 00:11:10,545 Speaker 2: a lot of cowboys out here that aren't qualified. And 238 00:11:11,065 --> 00:11:13,425 Speaker 2: can I say, in my twenty six years of being 239 00:11:13,425 --> 00:11:15,825 Speaker 2: a skin and beauty therapist, not once has anyone asked 240 00:11:15,865 --> 00:11:20,065 Speaker 2: to see my qualification And that's scary. So it's like 241 00:11:20,185 --> 00:11:22,505 Speaker 2: who is qualified out there? So I think if we're 242 00:11:22,545 --> 00:11:24,625 Speaker 2: heading that way, we're getting there. We've got people on 243 00:11:24,665 --> 00:11:27,225 Speaker 2: the ground trying to help the skin industry. So I 244 00:11:27,265 --> 00:11:29,385 Speaker 2: think if we can get that happening, that will be 245 00:11:29,425 --> 00:11:32,225 Speaker 2: a really great positive for not only the employees in 246 00:11:32,265 --> 00:11:34,065 Speaker 2: the industry, but for the consumers. 247 00:11:34,425 --> 00:11:36,705 Speaker 3: You've actually just terrified me because I've realized that I 248 00:11:36,745 --> 00:11:39,785 Speaker 3: never once have asked someone to see their qualifications. However, 249 00:11:39,865 --> 00:11:42,385 Speaker 3: you do sometimes just want to give people the benefit 250 00:11:42,425 --> 00:11:44,705 Speaker 3: of the doubta and imagine that everyone's doing the right thing, 251 00:11:44,745 --> 00:11:47,705 Speaker 3: even though that absolutely isn't the case. Do you think 252 00:11:47,745 --> 00:11:50,825 Speaker 3: with these regulations, what are your thoughts on or has 253 00:11:50,865 --> 00:11:53,265 Speaker 3: it impacted your business that you can't put them before 254 00:11:53,305 --> 00:11:54,665 Speaker 3: and afters on Instagram? 255 00:11:54,825 --> 00:11:59,105 Speaker 2: Any that really impacts businesses and people are always asking 256 00:11:59,145 --> 00:12:02,385 Speaker 2: us for photos. The negative of being in a small 257 00:12:02,505 --> 00:12:05,625 Speaker 2: regional town is everybody knows everybody, so our clients aren't 258 00:12:05,665 --> 00:12:07,705 Speaker 2: big on having their photos on the internet because they 259 00:12:07,745 --> 00:12:10,785 Speaker 2: want to look subtly beautiful and natural. They don't want 260 00:12:10,345 --> 00:12:12,505 Speaker 2: to I want to know. But I noticed the city's 261 00:12:12,545 --> 00:12:14,305 Speaker 2: clinics seem to be able to do it a lot more. 262 00:12:14,905 --> 00:12:18,665 Speaker 2: But that really does impact people getting clients, And I 263 00:12:18,705 --> 00:12:20,785 Speaker 2: can't imagine if they started saying, well, you can't put 264 00:12:20,785 --> 00:12:23,185 Speaker 2: eyebrow before and afters, or lashlyft before and afters, or 265 00:12:23,225 --> 00:12:25,345 Speaker 2: make up before and afters like that would really affect 266 00:12:25,385 --> 00:12:29,545 Speaker 2: the beauty industry. So the skin clinics many spars, Oh, 267 00:12:29,785 --> 00:12:31,745 Speaker 2: it would be just really hurting quite a lot of 268 00:12:31,785 --> 00:12:33,025 Speaker 2: them because that's how they got their. 269 00:12:32,945 --> 00:12:36,785 Speaker 3: Customers exactly, because you just are scrolling on social media 270 00:12:36,825 --> 00:12:40,305 Speaker 3: and you see someone's incredible results, like you see pigmentation 271 00:12:40,385 --> 00:12:44,065 Speaker 3: as lifted or with injectables that they got a beautiful 272 00:12:44,505 --> 00:12:48,145 Speaker 3: slightly lifted cheek or whatnot. When you're spending a lot 273 00:12:48,145 --> 00:12:50,625 Speaker 3: of money and it's your face, you actually do want 274 00:12:50,625 --> 00:12:52,865 Speaker 3: to be really sure that you're making the right choice 275 00:12:52,905 --> 00:12:54,985 Speaker 3: with the clinic that you choose. 276 00:12:55,385 --> 00:12:58,105 Speaker 2: Definitely, and you know you see all the horror stories, 277 00:12:58,145 --> 00:12:59,705 Speaker 2: so you do want to be careful. 278 00:13:07,705 --> 00:13:09,505 Speaker 3: What are some of the concerns you have with the 279 00:13:10,185 --> 00:13:15,105 Speaker 3: of technology allowing anyone and everyone to make skincare. 280 00:13:15,745 --> 00:13:17,585 Speaker 2: Every single one of us could launch our own skin 281 00:13:17,625 --> 00:13:19,945 Speaker 2: care brand tomorrow and we can just have a different 282 00:13:19,985 --> 00:13:22,265 Speaker 2: label on the front. We have no idea what's in them, 283 00:13:22,625 --> 00:13:24,305 Speaker 2: no idea if it works or doesn't work, or if 284 00:13:24,305 --> 00:13:26,625 Speaker 2: it's going to make a reaction. We see a lot 285 00:13:26,665 --> 00:13:30,585 Speaker 2: of negative side effects from companies who aren't skincare. Companies 286 00:13:30,585 --> 00:13:33,505 Speaker 2: are launching their own beauty products, and you're like, why 287 00:13:33,705 --> 00:13:35,625 Speaker 2: why would they do that? And the young people seem 288 00:13:35,665 --> 00:13:38,065 Speaker 2: to be just the shiny bright lights. They're there they're 289 00:13:38,105 --> 00:13:40,905 Speaker 2: trying everything. If it's cheaper, if it's got an influencer attached, 290 00:13:41,305 --> 00:13:44,705 Speaker 2: they're buying it. So it's really scary what's happening for 291 00:13:44,785 --> 00:13:48,425 Speaker 2: the industry in that way, but also with technology because 292 00:13:48,545 --> 00:13:51,065 Speaker 2: people can do you know, you can buy things on 293 00:13:51,105 --> 00:13:54,305 Speaker 2: the internet that can dammage your skin quite quickly as well. 294 00:13:54,385 --> 00:13:59,065 Speaker 2: So people are just, yeah, technology is scary. What is happening. 295 00:13:59,345 --> 00:14:01,865 Speaker 3: And I don't think people realize that something can look 296 00:14:01,905 --> 00:14:04,025 Speaker 3: really fancy, but I might have whipped it up in 297 00:14:04,065 --> 00:14:06,545 Speaker 3: my own kitchen at home, which is we've seen that 298 00:14:06,585 --> 00:14:09,305 Speaker 3: a lot. Well, what are some of your favorite products 299 00:14:09,345 --> 00:14:12,305 Speaker 3: for really good results? Like you've got twenty six years 300 00:14:12,305 --> 00:14:14,225 Speaker 3: of experience, You've tried some real duds. 301 00:14:14,225 --> 00:14:16,185 Speaker 1: I'm sure what are your faves. 302 00:14:16,665 --> 00:14:18,745 Speaker 2: It's a combination. It's like going to the gym. You 303 00:14:18,745 --> 00:14:21,385 Speaker 2: can't just do this treadmill every time you go. So 304 00:14:21,505 --> 00:14:24,745 Speaker 2: definitely led which I think a lot of people are 305 00:14:24,745 --> 00:14:26,465 Speaker 2: into it, but it still goes under the radar and 306 00:14:26,545 --> 00:14:28,665 Speaker 2: a lot of people have never tried it, you know, 307 00:14:28,785 --> 00:14:31,985 Speaker 2: for waking up the skin cells and supercharging it all 308 00:14:31,985 --> 00:14:35,345 Speaker 2: and getting your better results. That's still amazing. Skin needling. 309 00:14:35,465 --> 00:14:38,425 Speaker 2: Everybody's talking about and you know, I always love one 310 00:14:38,465 --> 00:14:40,345 Speaker 2: of the nurses I worked with always likened it to 311 00:14:40,425 --> 00:14:44,345 Speaker 2: air raating the grass, and she'd actually needled only ever 312 00:14:44,425 --> 00:14:47,145 Speaker 2: one arm, and so she used to show clients how 313 00:14:47,225 --> 00:14:49,425 Speaker 2: good the skin was on one arm versus the other arm. 314 00:14:49,505 --> 00:14:51,945 Speaker 2: And I just love that skin needling really is powerful. 315 00:14:52,105 --> 00:14:56,225 Speaker 2: That analogy, Yes, it was great, and then to be 316 00:14:56,265 --> 00:14:58,465 Speaker 2: able to show people if you only needed one side 317 00:14:58,465 --> 00:15:00,425 Speaker 2: of your face versus the other and those sort of things. 318 00:15:00,825 --> 00:15:03,145 Speaker 2: But because it does take six plus months for new 319 00:15:03,145 --> 00:15:05,665 Speaker 2: collagen to be stimulated, that some people have turned off 320 00:15:05,705 --> 00:15:07,505 Speaker 2: that and then they forget what they look like. So 321 00:15:07,585 --> 00:15:11,345 Speaker 2: before and after photos are definite. Definitely just staying out 322 00:15:11,385 --> 00:15:14,265 Speaker 2: of that sun. It's that three sixty approach of everything 323 00:15:14,305 --> 00:15:18,145 Speaker 2: works together. Having a regular facial. Most people are depleted 324 00:15:18,145 --> 00:15:21,665 Speaker 2: in their amigas and their lipards are just missing. They 325 00:15:21,705 --> 00:15:24,105 Speaker 2: come in and they're so dry, and sometimes it's not 326 00:15:24,185 --> 00:15:29,185 Speaker 2: about having the lasers, it's just hydration. They're just really 327 00:15:29,305 --> 00:15:33,385 Speaker 2: dry on the inside and out. So other products that can't. 328 00:15:33,425 --> 00:15:35,905 Speaker 2: I have to have hyaluronic acid every day my skin care. 329 00:15:36,065 --> 00:15:39,305 Speaker 2: But I'm really big into the inner health wellness and 330 00:15:39,705 --> 00:15:43,585 Speaker 2: taking all your greens, your supplements doing your research, but 331 00:15:43,745 --> 00:15:46,985 Speaker 2: treatments and products, they're really popular for us at the moment. 332 00:15:47,145 --> 00:15:50,025 Speaker 2: And vitamin C retinal or your normal you see them, 333 00:15:50,065 --> 00:15:54,945 Speaker 2: the niacinamides, those ingredients. But just remembering, vitamin C isn't 334 00:15:55,025 --> 00:15:57,625 Speaker 2: vitamin C in every skin care company and it has 335 00:15:57,665 --> 00:16:01,225 Speaker 2: to be stabilized vitamin C and that is expensive for 336 00:16:01,305 --> 00:16:04,065 Speaker 2: companies to create. So if you're seeing a fifteen to 337 00:16:04,065 --> 00:16:06,545 Speaker 2: twenty dollars vitamin C, I'd be a bit hesitant on 338 00:16:06,745 --> 00:16:08,905 Speaker 2: is that going to do anything for your skin? Because 339 00:16:09,225 --> 00:16:11,545 Speaker 2: we know how expensive it is for the companies to 340 00:16:11,545 --> 00:16:12,825 Speaker 2: get these great ingredients. 341 00:16:13,065 --> 00:16:17,185 Speaker 3: That is so important because people are always asking what's 342 00:16:17,185 --> 00:16:20,345 Speaker 3: the really cheap or really affordable vitamin C? And there 343 00:16:20,385 --> 00:16:24,185 Speaker 3: are some more affordable than the most expensive ones that 344 00:16:24,225 --> 00:16:24,905 Speaker 3: are really good. 345 00:16:24,985 --> 00:16:27,705 Speaker 1: But yeah, you're so right, like there's a reason why. 346 00:16:27,825 --> 00:16:29,625 Speaker 4: Costs a lot to get the good ingredients. 347 00:16:29,665 --> 00:16:32,745 Speaker 2: Peptides cost so much for these companies, so if you 348 00:16:32,785 --> 00:16:34,625 Speaker 2: see peptides in a cream, you're going to have to 349 00:16:34,665 --> 00:16:35,985 Speaker 2: expect another zero on there. 350 00:16:36,145 --> 00:16:36,385 Speaker 4: Yeah. 351 00:16:36,545 --> 00:16:39,145 Speaker 3: Yes, and they're so huge at the moment, so everyone's 352 00:16:39,185 --> 00:16:41,465 Speaker 3: trying to just pump their products full of them, but 353 00:16:41,465 --> 00:16:44,425 Speaker 3: they're not actually because who knows what's in it. What 354 00:16:44,585 --> 00:16:48,065 Speaker 3: do you think that consumers need to know before buying 355 00:16:48,065 --> 00:16:51,185 Speaker 3: a product? So if they go in and they get 356 00:16:51,185 --> 00:16:53,745 Speaker 3: a facial, how do you think that the best way 357 00:16:53,745 --> 00:16:56,505 Speaker 3: to take the suggestions from the socialist is if. 358 00:16:56,345 --> 00:16:59,025 Speaker 2: It's your first visit to a clinic or spa. I 359 00:16:59,065 --> 00:17:01,985 Speaker 2: think I'm very big on try before you buy. I 360 00:17:02,025 --> 00:17:04,585 Speaker 2: see it that if a client likes these products, they 361 00:17:04,625 --> 00:17:07,865 Speaker 2: will come back. I want them to try the sample. 362 00:17:07,985 --> 00:17:10,145 Speaker 2: I want them to see forty eight hours after their 363 00:17:10,185 --> 00:17:12,585 Speaker 2: facial and how their skin is. I would rather be 364 00:17:12,665 --> 00:17:15,425 Speaker 2: happy and come back and purchase than purchase on the 365 00:17:15,505 --> 00:17:18,905 Speaker 2: day and never come back again. And I think we 366 00:17:19,185 --> 00:17:21,625 Speaker 2: are in an era where people are just buying everything 367 00:17:21,665 --> 00:17:25,745 Speaker 2: they see shiny light syndrome, and it's in our face online, 368 00:17:25,905 --> 00:17:28,385 Speaker 2: it's in the shops. There's so many brands right now. 369 00:17:28,425 --> 00:17:31,665 Speaker 2: It's colorful, it's bright. The retail marketing is superb in 370 00:17:31,705 --> 00:17:34,505 Speaker 2: their shops. And we're having all these people wasting their 371 00:17:34,505 --> 00:17:36,425 Speaker 2: money and they go, oh, that didn't work, Oh that 372 00:17:36,465 --> 00:17:39,545 Speaker 2: made me break out, that made this. And so yesterday 373 00:17:39,545 --> 00:17:41,585 Speaker 2: I was chatting to a client and it sounded like 374 00:17:41,625 --> 00:17:44,345 Speaker 2: she's bought fifty different brands in the last year, and 375 00:17:44,385 --> 00:17:46,185 Speaker 2: I said to her, you actually need to use this 376 00:17:46,225 --> 00:17:47,945 Speaker 2: for a good month to give it a good trial. 377 00:17:47,985 --> 00:17:49,225 Speaker 4: Your skin will purge. 378 00:17:49,745 --> 00:17:53,025 Speaker 2: And she'd bought every brand possible on the internet, I'm sure, 379 00:17:53,505 --> 00:17:55,705 Speaker 2: and still wasn't happy. And I said to her, I 380 00:17:55,745 --> 00:17:58,225 Speaker 2: actually think it's gut health for you. And then she 381 00:17:58,305 --> 00:18:01,145 Speaker 2: said to me, I eat crap, I am stressed, I'm 382 00:18:01,145 --> 00:18:02,585 Speaker 2: not sleeping, I'm everything else. 383 00:18:03,145 --> 00:18:04,665 Speaker 4: And so it's. 384 00:18:04,585 --> 00:18:08,505 Speaker 2: Coming back to that total body wellness and then trying 385 00:18:08,545 --> 00:18:11,585 Speaker 2: before you buy that your skin agrees with it, and 386 00:18:11,745 --> 00:18:13,745 Speaker 2: ask them for samples, and if they won't let you 387 00:18:13,785 --> 00:18:16,265 Speaker 2: try it first, don't buy it, Like we need our 388 00:18:16,265 --> 00:18:19,345 Speaker 2: money right now. So I think it's get the results 389 00:18:19,345 --> 00:18:21,825 Speaker 2: you're looking for and then build that relationship with the 390 00:18:21,865 --> 00:18:24,065 Speaker 2: therapist to make sure you're in the right hands for 391 00:18:24,225 --> 00:18:26,705 Speaker 2: future facials. And you'll just start your little program. You 392 00:18:26,705 --> 00:18:28,505 Speaker 2: don't have to buy ten at once. Just start a 393 00:18:28,545 --> 00:18:31,225 Speaker 2: couple of products pleans, moisturize, and yeah, adding your ex follion, 394 00:18:31,345 --> 00:18:32,785 Speaker 2: like just slowly build it. 395 00:18:32,905 --> 00:18:42,905 Speaker 1: I think that's such good advice. I had to find 396 00:18:42,945 --> 00:18:44,825 Speaker 1: the liner in my bag what's in? 397 00:18:48,505 --> 00:18:51,265 Speaker 3: And now I want to get into your personal routine 398 00:18:51,305 --> 00:18:53,825 Speaker 3: because you have got. I've got you sitting in a 399 00:18:53,865 --> 00:18:57,225 Speaker 3: screen in front of me. You have got such beautiful skin. 400 00:18:58,185 --> 00:19:00,945 Speaker 3: Can you walk us through your routine morning and night? 401 00:19:01,385 --> 00:19:02,945 Speaker 4: Yeah, I'm a bit of an addict. 402 00:19:03,225 --> 00:19:03,465 Speaker 1: Good. 403 00:19:03,585 --> 00:19:05,345 Speaker 3: I'm so pled that you're not, like I just use 404 00:19:05,425 --> 00:19:07,905 Speaker 3: two things, because this is my favorite thing to ask 405 00:19:07,985 --> 00:19:10,305 Speaker 3: someone like. I always just want to know everything about 406 00:19:10,345 --> 00:19:11,625 Speaker 3: everyone's routine. 407 00:19:11,825 --> 00:19:15,305 Speaker 2: My bathroom bench is actually just scattered with everything everywhere, 408 00:19:15,745 --> 00:19:18,705 Speaker 2: and I'm someone who I have emergency products, so when 409 00:19:18,705 --> 00:19:20,465 Speaker 2: there is breakouts, you pull that one out of the cup. 410 00:19:20,465 --> 00:19:22,385 Speaker 2: But if you're having a sensitive day, we bring out 411 00:19:22,425 --> 00:19:25,425 Speaker 2: the sensitive product and I use what my skin needs 412 00:19:25,425 --> 00:19:27,145 Speaker 2: on the day. But I'm obviously in a really great 413 00:19:27,625 --> 00:19:30,545 Speaker 2: position to use lots of different products, so I definitely 414 00:19:30,545 --> 00:19:32,545 Speaker 2: pre cleanse. Wear a lot of makeup, so I have 415 00:19:32,585 --> 00:19:34,665 Speaker 2: to pre cleanse, and I use a gel cleanser because 416 00:19:34,705 --> 00:19:38,465 Speaker 2: I'm actually an oil phobic. Had previously had acne. Putting 417 00:19:38,465 --> 00:19:40,385 Speaker 2: a milk cleanser on meat, I just hate it. So 418 00:19:40,465 --> 00:19:43,345 Speaker 2: I'm an oil folk even without oil. Now I know 419 00:19:43,385 --> 00:19:45,425 Speaker 2: I've got to change that, but I do love that 420 00:19:45,505 --> 00:19:48,505 Speaker 2: squeaky clean feel of a cleansing gel. I like to 421 00:19:48,505 --> 00:19:52,145 Speaker 2: exfoliate probably twice a week. I used to overexfoliate. You know, 422 00:19:52,145 --> 00:19:55,785 Speaker 2: we have breakout scarring pigment. We're like scrub more, do more, 423 00:19:55,865 --> 00:19:58,345 Speaker 2: and so it really is bring it back less, less 424 00:19:58,425 --> 00:20:02,905 Speaker 2: is more and checking what those ingredients are because I 425 00:20:02,985 --> 00:20:05,385 Speaker 2: really overscrubbed for years when I was in my twenties, 426 00:20:05,865 --> 00:20:08,625 Speaker 2: and we see that every day and you're causing sensitivity 427 00:20:08,625 --> 00:20:10,865 Speaker 2: on the skin, and especially if you suffer from breakouts, 428 00:20:10,865 --> 00:20:14,465 Speaker 2: you're spreading the bacteria to the next bore. So definitely 429 00:20:14,585 --> 00:20:18,185 Speaker 2: less is more when it comes to exfoliation, and I rotate. 430 00:20:18,385 --> 00:20:20,785 Speaker 2: Sometimes it might be a gentle scrub in the shower. 431 00:20:21,385 --> 00:20:25,425 Speaker 2: Sometimes it's like a I still got them. They're discontinued 432 00:20:25,465 --> 00:20:27,785 Speaker 2: now from dermoalogic of it. They were those little resurface 433 00:20:27,825 --> 00:20:29,825 Speaker 2: PABs and I bought like ten boxes of them because 434 00:20:29,865 --> 00:20:33,105 Speaker 2: I love them and actually hydroxy acids that you massage 435 00:20:33,105 --> 00:20:36,025 Speaker 2: over on the little pad. So that's my favorite ever product. 436 00:20:36,025 --> 00:20:38,425 Speaker 2: If I could recreate, I would, And then you've got 437 00:20:38,505 --> 00:20:41,105 Speaker 2: gentle peel. So maybe once a week, just a gentle peel, 438 00:20:41,145 --> 00:20:44,025 Speaker 2: but always follow with a hydrating mask. I'm loving the 439 00:20:44,145 --> 00:20:46,865 Speaker 2: in skin coat sheep masks. There's thirty in a box 440 00:20:47,025 --> 00:20:50,305 Speaker 2: and a hydrate and plump it's called so we sell 441 00:20:50,345 --> 00:20:53,185 Speaker 2: those in they're a box. Yeah, they're great sheet masks 442 00:20:53,185 --> 00:20:54,785 Speaker 2: and you pull them out with the tweezers and you 443 00:20:54,825 --> 00:20:55,185 Speaker 2: put it on. 444 00:20:55,225 --> 00:20:55,985 Speaker 4: I'll have to send you some. 445 00:20:56,585 --> 00:20:57,505 Speaker 1: That's amazing. 446 00:20:57,905 --> 00:21:01,065 Speaker 2: They're going gangbusters for us. But after you exfoliate and 447 00:21:01,105 --> 00:21:02,625 Speaker 2: you just sit on the lounge with a little mask on, 448 00:21:02,705 --> 00:21:04,545 Speaker 2: and then you put the residue down here on your chest. 449 00:21:04,545 --> 00:21:08,385 Speaker 4: It's lovely. Always serum. I think the serum is the most. 450 00:21:08,225 --> 00:21:12,385 Speaker 2: Underrated product that people don't use, but it's the most intensive, 451 00:21:12,625 --> 00:21:14,945 Speaker 2: so it's interesting. Everyone will moisturize, but they never put 452 00:21:14,945 --> 00:21:17,025 Speaker 2: a serum on. Like you find fifty percent of population 453 00:21:17,065 --> 00:21:19,425 Speaker 2: aren't using a serum, and so a serum is a 454 00:21:19,505 --> 00:21:21,545 Speaker 2: must morning and night. And I just change it up 455 00:21:21,585 --> 00:21:25,625 Speaker 2: sometimes cant eye serum, love hyaluronic. If I'm getting breakouts, 456 00:21:25,625 --> 00:21:28,425 Speaker 2: it might be nine cinamide for pigment as well. 457 00:21:28,585 --> 00:21:29,385 Speaker 4: I change it up. 458 00:21:29,465 --> 00:21:32,265 Speaker 2: But I'm also in my forties, so peptides are big 459 00:21:32,425 --> 00:21:34,545 Speaker 2: collagen serums give me everything. 460 00:21:35,305 --> 00:21:38,625 Speaker 4: Sunscreen a must every day. I'm dermoalogica addict, and soatis. 461 00:21:39,105 --> 00:21:41,545 Speaker 2: If you live in a climate where we get every 462 00:21:41,625 --> 00:21:43,305 Speaker 2: season of the year, we get four seasons in a 463 00:21:43,385 --> 00:21:46,905 Speaker 2: day sometimes, but we get really cool winters and harsh 464 00:21:47,025 --> 00:21:49,025 Speaker 2: where we're in the heating and fires and then we're 465 00:21:49,025 --> 00:21:52,945 Speaker 2: outside in the freezing cold. Those European skincare brands you 466 00:21:53,145 --> 00:21:56,985 Speaker 2: cannot fold for that climate. And I've had this brand 467 00:21:56,985 --> 00:21:59,545 Speaker 2: the whole twenty three years of the business, So tis Paris. 468 00:21:59,545 --> 00:22:00,305 Speaker 4: I don't know if you've. 469 00:22:00,185 --> 00:22:03,465 Speaker 2: Used it, but the lipids and the moisture, the omegas 470 00:22:03,465 --> 00:22:06,225 Speaker 2: in that brand for our harsh climate is so amazing 471 00:22:06,265 --> 00:22:08,065 Speaker 2: because most people aren't getting enough moisture. 472 00:22:09,665 --> 00:22:11,385 Speaker 4: If you haven't tried a sodi Is facial, I would 473 00:22:11,385 --> 00:22:11,945 Speaker 4: recommend it. 474 00:22:12,305 --> 00:22:13,385 Speaker 1: I'm going to now. 475 00:22:13,825 --> 00:22:16,985 Speaker 3: Yeah, I definitely recognize the brand, but I don't think 476 00:22:17,025 --> 00:22:17,905 Speaker 3: I've tried anything. 477 00:22:18,345 --> 00:22:20,425 Speaker 2: People say to me, oh so tiers because I've got 478 00:22:20,465 --> 00:22:21,785 Speaker 2: any cosmeceutical ingredients. 479 00:22:21,825 --> 00:22:23,465 Speaker 4: It does. It's an incredible brand. 480 00:22:23,465 --> 00:22:26,465 Speaker 2: It's still family owned over seventy five years in France 481 00:22:27,265 --> 00:22:29,585 Speaker 2: and the same distributed here for over forty years. 482 00:22:30,145 --> 00:22:30,905 Speaker 4: It's incredible. 483 00:22:30,945 --> 00:22:32,625 Speaker 2: But it's a brand that goes under the radar that 484 00:22:32,665 --> 00:22:34,665 Speaker 2: I highly recommend for anyone with dry skin. 485 00:22:35,145 --> 00:22:38,585 Speaker 3: Yeah, probably because they don't spend teaps of money on marketing. 486 00:22:38,225 --> 00:22:38,865 Speaker 4: So they don't. 487 00:22:38,905 --> 00:22:42,745 Speaker 2: They don't use influences. It's all professional salons only like ours. 488 00:22:43,145 --> 00:22:45,185 Speaker 2: And it's one of the reasons we've been so successful, 489 00:22:45,265 --> 00:22:47,345 Speaker 2: is that brand, because our clients keep coming back for 490 00:22:47,385 --> 00:22:48,105 Speaker 2: those facials. 491 00:22:48,425 --> 00:22:49,145 Speaker 1: Yeah. 492 00:22:49,345 --> 00:22:51,985 Speaker 2: Yeah, so hidden gem for anyone looking for a brand 493 00:22:52,025 --> 00:22:52,945 Speaker 2: I haven't tried before. 494 00:22:53,065 --> 00:22:55,025 Speaker 1: And Dermologica, Yeah. 495 00:22:54,785 --> 00:22:57,865 Speaker 2: I actually studied at a dermological college back in nineteen 496 00:22:57,985 --> 00:23:01,865 Speaker 2: ninety eight when it was just kicking off really in Australia, 497 00:23:01,905 --> 00:23:03,785 Speaker 2: and I've worked for their head office and I've been 498 00:23:04,185 --> 00:23:07,585 Speaker 2: like their ambassador and I just I'm addicted. If you 499 00:23:07,705 --> 00:23:10,505 Speaker 2: watch that company, they're the leaders, right. You watch what 500 00:23:10,585 --> 00:23:13,905 Speaker 2: they launch. They've just launched their exoboosters. You watch all 501 00:23:13,945 --> 00:23:16,785 Speaker 2: the little companies now they launch next they will copy 502 00:23:16,865 --> 00:23:19,625 Speaker 2: within the next twelve months whatever domological launchers. You watch 503 00:23:19,665 --> 00:23:22,625 Speaker 2: the name of products and you watch what comes out, 504 00:23:22,705 --> 00:23:24,345 Speaker 2: and it's all copycat. 505 00:23:24,585 --> 00:23:26,585 Speaker 1: I got to try the exobooster treatment. 506 00:23:26,585 --> 00:23:30,345 Speaker 3: Actually it was outstanding and they sent at home care. 507 00:23:30,705 --> 00:23:32,825 Speaker 1: Yes good, the result really goes. 508 00:23:32,865 --> 00:23:35,385 Speaker 4: That's the next big thing to take off those exozones. 509 00:23:35,985 --> 00:23:39,105 Speaker 3: So what is one skincare technique or ingredient that you 510 00:23:39,345 --> 00:23:41,865 Speaker 3: love and recommend to everyone and you can't say sunscreen. 511 00:23:42,025 --> 00:23:43,105 Speaker 1: I'm making my own rule. 512 00:23:43,465 --> 00:23:47,145 Speaker 2: I'm going to go with facial massage because it's something 513 00:23:47,265 --> 00:23:50,025 Speaker 2: we are not doing enough of. We can walk and 514 00:23:50,065 --> 00:23:52,545 Speaker 2: we can exercise our body, but we don't apart from talking. 515 00:23:52,625 --> 00:23:56,385 Speaker 2: We can't get this all happening. And to stimulate the blood, 516 00:23:56,465 --> 00:23:59,905 Speaker 2: the lymph, the circulation as well as you've got pressure points, 517 00:23:59,985 --> 00:24:02,745 Speaker 2: you know, for de stress. Everybody's stressed and gone crazy 518 00:24:02,785 --> 00:24:06,385 Speaker 2: at the moment, so different things. I think bring facial 519 00:24:06,385 --> 00:24:08,745 Speaker 2: massage back because for too long we were skipping up 520 00:24:08,745 --> 00:24:12,465 Speaker 2: with keels, hydro facials, microdermagrasions, we would going the express 521 00:24:12,505 --> 00:24:16,425 Speaker 2: treatments and we've lost the art of a really beautiful 522 00:24:16,465 --> 00:24:19,065 Speaker 2: face massage. But also when you're massaging your products in 523 00:24:19,105 --> 00:24:22,145 Speaker 2: at home, make sure you're massaging it in and lifting. 524 00:24:22,265 --> 00:24:25,465 Speaker 2: It's all about lifting massages and at the moment Boogle 525 00:24:25,465 --> 00:24:28,425 Speaker 2: massages going berserk. If you take it before and afterphart 526 00:24:28,425 --> 00:24:31,025 Speaker 2: of Boogle message, you can see everything is lifted after. 527 00:24:31,305 --> 00:24:34,465 Speaker 3: It's amazing, so much less puffy. I've had a few 528 00:24:34,505 --> 00:24:37,465 Speaker 3: and they're incredible. And it's funny because a lot of 529 00:24:37,545 --> 00:24:40,665 Speaker 3: makeup artists that I've spoken to, a lot of them 530 00:24:41,145 --> 00:24:43,425 Speaker 3: actually do like as long as they can, whether it's 531 00:24:43,425 --> 00:24:45,985 Speaker 3: five or fifteen minute facial massage before they'll start on 532 00:24:46,505 --> 00:24:51,025 Speaker 3: talent's makeup because of how much better the makeup sits 533 00:24:51,025 --> 00:24:53,465 Speaker 3: and how much more like snatched. 534 00:24:53,505 --> 00:24:56,625 Speaker 4: I guess they're face especially for puffy eyes as you need. 535 00:24:56,465 --> 00:24:58,145 Speaker 3: It, or if you've had a few wines, are a 536 00:24:58,145 --> 00:25:01,065 Speaker 3: bit too much salt the night before. It just gets 537 00:25:01,145 --> 00:25:03,625 Speaker 3: rid of all of that. And on the flip side, 538 00:25:03,785 --> 00:25:06,185 Speaker 3: what is something that you think is absolutely not worth it? 539 00:25:06,585 --> 00:25:09,625 Speaker 2: I thought that whole slugging is interesting, but twenty five 540 00:25:09,905 --> 00:25:11,985 Speaker 2: product routines just too much. 541 00:25:12,305 --> 00:25:13,505 Speaker 4: I was like, please don't do that. 542 00:25:13,905 --> 00:25:17,265 Speaker 2: The time for that, and then there's always different crazy 543 00:25:17,305 --> 00:25:20,105 Speaker 2: brow trends and you know, different things. But with skin, 544 00:25:20,665 --> 00:25:22,665 Speaker 2: you know, just get that routine that's right for you. 545 00:25:22,665 --> 00:25:25,545 Speaker 2: You don't need twenty five products because it's going to 546 00:25:25,545 --> 00:25:28,105 Speaker 2: be a stage where those last ten layers aren't doing anything. 547 00:25:28,145 --> 00:25:28,905 Speaker 4: They're not getting through. 548 00:25:30,385 --> 00:25:32,385 Speaker 1: All right, Well, thank you so much. 549 00:25:32,465 --> 00:25:34,145 Speaker 3: That's all the time that we have for today, and 550 00:25:34,185 --> 00:25:36,785 Speaker 3: we really appreciate you sharing your wisdom. 551 00:25:37,145 --> 00:25:38,025 Speaker 4: Thank you for having me. 552 00:25:38,185 --> 00:25:40,825 Speaker 2: And if anybody has any skin questions or wants to 553 00:25:40,825 --> 00:25:42,465 Speaker 2: ask about treatments, I'm happy to answer them. 554 00:25:43,105 --> 00:25:45,545 Speaker 3: If you enjoyed this episode, don't forget to subscribe to 555 00:25:45,545 --> 00:25:49,065 Speaker 3: our Beauty newsletter for more skincare tips, product recommendations, and 556 00:25:49,225 --> 00:25:51,985 Speaker 3: exclusive beauty content delivered straight to your inbox. 557 00:25:52,585 --> 00:25:55,305 Speaker 1: You Beauty is produced by Steph McPhee. 558 00:25:54,865 --> 00:25:58,225 Speaker 3: And Molly Harwood, with audio production by Teag and Sudler 559 00:25:58,345 --> 00:26:01,465 Speaker 3: and video production by Malina Caciotti. Thanks for listening, and 560 00:26:01,505 --> 00:26:04,425 Speaker 3: don't forget to tune into Tried and Tested tomorrow. 561 00:26:04,545 --> 00:26:10,665 Speaker 1: Bye fo