WEBVTT - The Princess Test & Trump's Bruised Hand 0:00:10.622 --> 0:00:13.342 You're listening to a MoMA Mia podcast. 0:00:13.822 --> 0:00:17.182 Mamma Mia acknowledges the traditional owners of land and waters 0:00:17.222 --> 0:00:18.901 that this podcast is recorded on. 0:00:20.902 --> 0:00:23.662 Hello and welcome to Mama Mia out Loud. It's what 0:00:23.741 --> 0:00:27.422 women are actually talking about on Wednesday, the third of September. 0:00:27.582 --> 0:00:28.542 I'm Holly Wainwright. 0:00:28.822 --> 0:00:33.942 I'm Jesse Stevens, I'm Amelia Lester, and yesterday I forced 0:00:34.062 --> 0:00:37.221 you to to sit down with me and a Terra 0:00:37.302 --> 0:00:41.581 card reader. Yes you did, Stephens for a special upcoming 0:00:41.742 --> 0:00:44.462 out Loud episode, and I think we're going to put 0:00:44.622 --> 0:00:47.781 some of it as a subscriber episode because yeah, there's 0:00:47.782 --> 0:00:48.822 a lot of content. 0:00:48.542 --> 0:00:51.182 A bit private. I'm feeling very relaxed today because I 0:00:51.222 --> 0:00:54.862 sort of feel like my future future, Holly, like it's 0:00:54.902 --> 0:00:56.742 all set, it's all take care of. I don't need 0:00:56.782 --> 0:00:59.182 to worry anymore. Like the good things, the bad things, 0:00:59.262 --> 0:01:00.142 it's just going to happen. 0:01:00.462 --> 0:01:04.142 I can just sit back the opposite. Really, I had 0:01:04.182 --> 0:01:06.942 a really strong reaction to it, which I unparck with 0:01:06.982 --> 0:01:07.422 you guys. 0:01:07.742 --> 0:01:11.262 She said some really interesting things about Maya, some really 0:01:11.301 --> 0:01:12.822 accurate things. I can't stop thinking about it. 0:01:12.902 --> 0:01:15.502 Yes, so that's next week's excitement. But here's what's on 0:01:15.542 --> 0:01:16.702 our agenda for today. 0:01:17.022 --> 0:01:19.342 There was a brief period this weekend where a lot 0:01:19.382 --> 0:01:22.702 of the world thought that Donald Trump had died. Now 0:01:22.742 --> 0:01:25.182 he hasn't died, but the rumors around his health have 0:01:25.302 --> 0:01:27.422 not gone away. And I'm going to give you three 0:01:27.462 --> 0:01:28.182 reasons why. 0:01:28.502 --> 0:01:32.942 And a sudden rise in rudeness. New research indicates retail 0:01:32.982 --> 0:01:35.342 workers are in the firing line and we want to 0:01:35.382 --> 0:01:36.142 work out why. 0:01:36.462 --> 0:01:40.182 And another royal fiance is about to take the infamous 0:01:40.262 --> 0:01:41.302 battle moral test. 0:01:41.662 --> 0:01:42.542 Would you pass it? 0:01:42.622 --> 0:01:43.422 Spoiler alert? 0:01:43.662 --> 0:01:47.382 No? But first, in case you missed it, the compliment 0:01:47.542 --> 0:01:49.062 sandwich is stale. 0:01:49.822 --> 0:01:50.462 Oh. 0:01:50.502 --> 0:01:53.222 This was a management technique that was developed in the eighties. 0:01:53.262 --> 0:01:55.542 It was meant to soften the blow of negative feedback. 0:01:55.582 --> 0:01:57.902 It's kind of like the one thing everyone knows about 0:01:57.902 --> 0:02:01.742 managing people. Yes, or maybe it's just be Let me 0:02:01.782 --> 0:02:03.542 give you an example of how it plays out. This 0:02:03.582 --> 0:02:06.502 is from an article on fizz dot org. The compliment 0:02:06.622 --> 0:02:09.502 is the bread roger. Your input at the client meeting 0:02:09.702 --> 0:02:14.382 was invaluable. The feedback is the meat. You've been showing 0:02:14.462 --> 0:02:18.222 up late and leaving early. It's impacting your deliverables. And 0:02:18.262 --> 0:02:20.621 then the bread again the compliment, but that last report 0:02:20.662 --> 0:02:22.621 you created excellent work. 0:02:22.582 --> 0:02:26.502 And I don't, as Roger, I feel manipulated. I feel 0:02:26.502 --> 0:02:28.862 as though I've not even heard either of the compliments. 0:02:28.862 --> 0:02:30.662 Now know, you just wanted to give me feedback and 0:02:30.702 --> 0:02:32.422 the other stuff was just decorative. 0:02:32.702 --> 0:02:36.542 All Roger heard from that is you're leaving work early 0:02:36.622 --> 0:02:39.342 and it's impacting your deliverables. And he ends up more 0:02:39.382 --> 0:02:41.702 resentful than if you hadn't pushed it, because you can 0:02:41.742 --> 0:02:43.022 tell that you're patronizing him. 0:02:43.102 --> 0:02:45.462 Yeah, and don't get me wrong Roger's problem. I mean, 0:02:45.542 --> 0:02:46.661 Roger's doing a shit job. 0:02:47.942 --> 0:02:50.542 He's doing a good job, sometimes not such a great job. 0:02:50.582 --> 0:02:51.262 And a good job. 0:02:51.302 --> 0:02:53.422 No, but the way the compliment sandwich works like you're 0:02:53.462 --> 0:02:55.422 told to do it regardless. So this is what I mean, 0:02:55.542 --> 0:02:58.381 is that when people give me compliments either like they're 0:02:58.422 --> 0:03:00.742 not real, they just want to give you bad feedback. 0:03:01.022 --> 0:03:03.901 No, this is the research, Holli. There is research here, 0:03:03.942 --> 0:03:05.942 and it shows that when you hear a compliment in 0:03:05.982 --> 0:03:09.742 this way, you're already bracing for the negative feedback. So 0:03:09.782 --> 0:03:11.982 you hear the first nice bit and you're like, what 0:03:12.022 --> 0:03:14.622 are you about to tell me? And then this makes 0:03:14.662 --> 0:03:17.502 employees feel more aggrieved than if you just delivered it 0:03:17.502 --> 0:03:18.862 to them straight. So shall I tell you what to 0:03:18.902 --> 0:03:21.622 do instead? Yes? Please. What you're meant to do instead 0:03:21.782 --> 0:03:24.622 is aim for candor. Now, this is a hard word. 0:03:24.742 --> 0:03:27.181 It's hard to even really know how to get there. 0:03:27.222 --> 0:03:28.862 But I'm going to give you a couple of tips 0:03:28.942 --> 0:03:31.621 in how to be more straightforward at work. The first 0:03:31.662 --> 0:03:33.942 is practice your first line when you're going to deliver 0:03:34.022 --> 0:03:36.462 some tough news. So someone just actually get a first 0:03:36.502 --> 0:03:38.462 line in your head, because it really sets the tone. 0:03:38.502 --> 0:03:41.142 This is my first line for Roger. Nice of you 0:03:41.182 --> 0:03:44.622 to show up today. 0:03:44.742 --> 0:03:48.182 It's very candid, very candid. Secondly, show you care about 0:03:48.222 --> 0:03:51.022 the person. Do you care about Roger probably not? Do 0:03:51.062 --> 0:03:53.982 you care about his deliverables? Yes? And end with an 0:03:53.982 --> 0:03:56.102 agreement a plan on the way forward. 0:03:56.422 --> 0:03:58.702 It's definitely a lot more honest. And in the past 0:03:58.742 --> 0:04:01.662 when I've been hurt by feedback, it's because I have 0:04:01.862 --> 0:04:04.942 felt that that person has been holding onto the feedback 0:04:04.942 --> 0:04:05.582 for a while. 0:04:06.142 --> 0:04:07.062 That's a big mistake. 0:04:07.142 --> 0:04:09.182 Yeah, and you just think, well, now I'm embarrassed. If 0:04:09.182 --> 0:04:12.662 you just said it, then I would have just addressed 0:04:12.662 --> 0:04:14.102 it and it would have hurt at the time, but 0:04:14.142 --> 0:04:15.102 I would have moved on. 0:04:15.342 --> 0:04:18.462 Right. I'm playing a tiny violin here for managers, because 0:04:18.502 --> 0:04:20.501 I've been one, I was one for a lot of years. 0:04:20.541 --> 0:04:22.621 Did you use compliment Sandwiches sometimes? 0:04:22.662 --> 0:04:25.981 Definitely. Yes. Humans are messy and annoying, right, all of 0:04:26.061 --> 0:04:28.382 us are. So the problem with what exactly what you 0:04:28.462 --> 0:04:30.981 just expressed, Jesse, is that you only hear the negative 0:04:31.821 --> 0:04:35.342 not the positive. Is really annoying for managers because the 0:04:35.342 --> 0:04:37.782 thing about all of you and me and everybody is 0:04:37.782 --> 0:04:39.981 that sometimes we're good and sometimes we're not, and we're 0:04:39.981 --> 0:04:41.741 good at some things, and so all of it's true. 0:04:41.782 --> 0:04:44.541 The compliment's true, the negative bit's true, and the other 0:04:44.582 --> 0:04:47.822 compliment's true as well. But it's smart to get rid 0:04:47.861 --> 0:04:49.822 of the compliment Sandwich for the reasons you've already said 0:04:49.821 --> 0:04:52.222 that people only hear the negative ones. And they say 0:04:52.262 --> 0:04:53.821 that what you should do is you should just give 0:04:54.061 --> 0:04:56.742 real time feedback all all the time. Yeah, but that 0:04:56.902 --> 0:05:00.621 is really exhausting because you're the managers usually in most 0:05:00.741 --> 0:05:03.381 organizations also have a job to do. It's rare that 0:05:03.421 --> 0:05:06.342 they're only managing, so they've got to be like doing 0:05:06.381 --> 0:05:08.621 their job and constantly for giving you the feedback. And 0:05:08.662 --> 0:05:11.142 then we all know, working in a big group of 0:05:11.421 --> 0:05:13.421 young women that if you're a manager and you ever 0:05:13.501 --> 0:05:15.422 say to anyone I need to have a word with. 0:05:15.381 --> 0:05:18.541 You, oh my goodness, then everybody. 0:05:17.861 --> 0:05:20.062 Freaks out and everybody gets upset. If you put a 0:05:20.101 --> 0:05:22.501 meeting in someone's calendar, everybody, So what are you supposed 0:05:22.541 --> 0:05:25.942 to do? But it's a note unwinnable situation. When I 0:05:25.981 --> 0:05:29.141 was coming up in management, all that psychometric testing stuff 0:05:29.222 --> 0:05:31.662 was really hot. You know, are you an inter? Are 0:05:31.702 --> 0:05:33.541 you an extrovert? Are you an X Y Z, blue, 0:05:33.621 --> 0:05:36.341 yellow pink? And the theory was you can't manage everyone 0:05:36.381 --> 0:05:39.342 the same. You have to manage people differently because some 0:05:39.381 --> 0:05:42.061 people respond really well to direct feedback and it shuts 0:05:42.101 --> 0:05:44.942 some people down. This is all very tiring. 0:05:45.582 --> 0:05:48.382 I'm going to make a proposal. Okay, So we can't 0:05:48.421 --> 0:05:52.061 do the compliment sandwich. What about the open faced feedback 0:05:52.541 --> 0:05:55.941 where you pair a difficult piece of feedback with a 0:05:56.022 --> 0:05:58.621 nice thing. That's all they think of, a chabato with 0:05:58.702 --> 0:06:01.141 some tuna on top. Maybe in some papers. 0:06:01.061 --> 0:06:02.141 Like what kind of nice thing? 0:06:02.462 --> 0:06:04.941 Like hey, I really like that shirt, Jesse, But what's 0:06:05.022 --> 0:06:05.941 up with your deliverable? 0:06:06.582 --> 0:06:10.501 Exactly? That's just a shit sep with It's a melt. 0:06:10.541 --> 0:06:11.181 It's a toast. 0:06:11.421 --> 0:06:13.662 It's a toasty I like that, that's a smash burger, 0:06:13.702 --> 0:06:17.222 which is just like Roger. For sake, it's eleven o'clock, 0:06:18.061 --> 0:06:18.662 So really. 0:06:18.541 --> 0:06:23.941 Pretty aggressive chatter tonight on on acts that President Trump 0:06:24.061 --> 0:06:24.821 might be gone. 0:06:25.421 --> 0:06:28.662 Many have predicted that a Donald Trump twenty twenty five 0:06:28.741 --> 0:06:32.342 health event would be the defining story of this year. 0:06:32.582 --> 0:06:33.942 Donald Trump's death. 0:06:34.022 --> 0:06:37.261 We're going to find out once and for all informedutes, Amelia. 0:06:37.342 --> 0:06:40.181 I only have one question today, because it's on every 0:06:40.222 --> 0:06:42.782 screen I look at. Is Donald Trump dying? 0:06:43.421 --> 0:06:48.222 Well, we're all dying, Holly. Was that not enough of 0:06:48.222 --> 0:06:48.822 a compliment? 0:06:48.902 --> 0:06:49.301 Sandwich? 0:06:49.902 --> 0:06:55.022 Brutal feedback, But there is some evidence that Donald Trump 0:06:55.222 --> 0:06:58.821 is maybe dying quite fast or is not in good health. 0:06:58.861 --> 0:07:01.782 And before anyone comes at me for speculating about the 0:07:01.821 --> 0:07:04.182 health of a poor old man, I want to lay 0:07:04.222 --> 0:07:06.901 on the table that in twenty twenty Donald Trump posted 0:07:06.941 --> 0:07:09.821 on social media that Joe Biden had been executed and 0:07:09.862 --> 0:07:13.822 replaced by robots. So I think he's fair game to discuss. 0:07:14.022 --> 0:07:16.422 I want to point out that he's the most powerful 0:07:16.542 --> 0:07:19.622 person in the world by many metrics. We know less 0:07:19.662 --> 0:07:22.342 about his health than just about any other president in 0:07:22.381 --> 0:07:23.222 recent history. 0:07:23.542 --> 0:07:25.261 When we did speak to the Caracard reader and this 0:07:25.381 --> 0:07:28.101 was off Mike. She said that, yes, while we're all dying, 0:07:28.142 --> 0:07:30.622 she said, it is not imminent. So there's our prediction 0:07:30.821 --> 0:07:31.262 for the day. 0:07:31.381 --> 0:07:34.742 Okay, that's great. I have some more actual reasons, so 0:07:34.902 --> 0:07:36.862 let me explain first why people thought he was dying. 0:07:36.862 --> 0:07:39.461 This past weekend. I was actually getting my nails done, 0:07:39.622 --> 0:07:42.901 and then I was browsing the internet, and all of 0:07:42.941 --> 0:07:45.382 a sudden, I noticed that everyone who I know in Washington, 0:07:45.462 --> 0:07:47.701 DC was saying that there was a rumor going around 0:07:47.742 --> 0:07:48.342 that he was dead. 0:07:48.502 --> 0:07:52.661 Oh my gosh, and really like legitimate, like you're smart 0:07:52.742 --> 0:07:53.502 journalist friends. 0:07:53.582 --> 0:07:56.701 Yes, everyone was convinced. So here are the reasons why 0:07:57.062 --> 0:07:59.782 he wasn't seen for three days, which is unusual for. 0:07:59.821 --> 0:08:01.302 Him always on presidency. 0:08:01.502 --> 0:08:03.502 He didn't have plans to go away to one of 0:08:03.502 --> 0:08:05.941 his golf courses for the long weekend which the US 0:08:06.022 --> 0:08:09.462 just had, which is again very unusual for him. And then, 0:08:09.542 --> 0:08:13.022 and my favorite of the reasons is his vice president JD. Vance. 0:08:13.262 --> 0:08:16.422 He gave this really weird interview last week where he 0:08:16.582 --> 0:08:19.982 said that if a terrible tragedy were to befall his boss, 0:08:20.142 --> 0:08:23.542 he JD. Vance was ready to step in It was 0:08:23.622 --> 0:08:25.581 kind of like that internet meme where it's like no 0:08:25.702 --> 0:08:27.462 one colon JD Van. 0:08:29.142 --> 0:08:31.182 I reckon Trump's got a shits out of which coming 0:08:31.222 --> 0:08:32.542 from JD pretty quickly. 0:08:32.782 --> 0:08:37.062 Yeah, So overnight Australia time, we got a press conference 0:08:37.102 --> 0:08:39.302 from Trump, so we know he's not dead. He was 0:08:39.342 --> 0:08:42.622 talking about space force and it was clearly a proof 0:08:42.662 --> 0:08:45.062 of life conference because no one cares about space force, 0:08:45.142 --> 0:08:46.982 least of all Donald Trump. But he had to show 0:08:47.062 --> 0:08:49.902 us that he was in fact still alive. So he 0:08:50.022 --> 0:08:53.302 isn't dead. But here are three reasons why Trump is 0:08:53.302 --> 0:08:55.782 still on death watch. The first, his hands have been 0:08:55.822 --> 0:08:56.902 really bruised for months. 0:08:57.382 --> 0:09:01.302 I keep seeing this and then articles about what foundation 0:09:01.422 --> 0:09:02.622 he's using to cover them. 0:09:02.782 --> 0:09:04.942 The wrong shade, the wrong shade. 0:09:04.982 --> 0:09:07.982 He's never worn the right shade of foundation in his life, Amelia. 0:09:08.022 --> 0:09:09.622 Why would he start now with the han. 0:09:09.622 --> 0:09:11.342 You're not meant to test fundation on your hand anyway. 0:09:11.342 --> 0:09:13.702 You went to the side of your faceline. Maybe he 0:09:13.782 --> 0:09:16.702 went to Sephora, who knows. But the reason his press 0:09:16.742 --> 0:09:19.582 secretary is given for the bruising is that he shakes 0:09:19.582 --> 0:09:22.462 a lot of hands, and he's shaken more hands than 0:09:22.462 --> 0:09:25.142 any other president. She said, And that has led to 0:09:25.222 --> 0:09:25.822 some bruising. 0:09:26.062 --> 0:09:28.502 Look, there's a tiny bit of legitimacy in that, because 0:09:28.542 --> 0:09:31.142 Trump would definitely be one of those dudes who prided 0:09:31.222 --> 0:09:33.702 himself on a hat shake, and he'd be like, I 0:09:33.782 --> 0:09:35.702 judge a man by a handshake, one of those guys, 0:09:35.822 --> 0:09:37.862 So now they'd be like a competitive. 0:09:37.462 --> 0:09:42.062 Dealreak his hands. The bruises are covering that hands. 0:09:42.182 --> 0:09:44.982 Doesn't seem real to me, Scar Ivy, don't you think 0:09:45.062 --> 0:09:47.582 like ivy import that's what doctors. But that could also 0:09:47.702 --> 0:09:52.222 be fittermin feet like it could be dying like you 0:09:52.262 --> 0:09:52.862 know anyway. 0:09:53.502 --> 0:09:56.902 Second reason, his ancles are very swollen, very swollen. 0:09:57.102 --> 0:09:58.862 When have we seen his ankles. 0:09:58.662 --> 0:09:59.382 All the time. 0:09:59.542 --> 0:10:05.222 Maybe he's pregnant with the girl, really really swollen at 0:10:05.222 --> 0:10:06.542 the end of my pregnancy. 0:10:06.662 --> 0:10:10.102 His official doctor says this is because he has basically 0:10:10.182 --> 0:10:13.582 benign leg vein issue. But also, I do need to 0:10:13.662 --> 0:10:15.742 mention that people in the Trump White House have a 0:10:15.862 --> 0:10:17.782 history of lying. Remember when we were told he had 0:10:17.782 --> 0:10:20.902 the biggest inauguration crowd of all time. Yeah, that's the 0:10:20.942 --> 0:10:24.302 second reason. Third reason, this is a man who loves 0:10:24.342 --> 0:10:27.902 a routine. He does everything according to habit, and lately 0:10:27.942 --> 0:10:30.702 his routine has really been off running through a few things. 0:10:30.702 --> 0:10:33.462 He hasn't been wearing his trademark big red tie, you know, 0:10:33.502 --> 0:10:36.262 the big red tie. He's been wearing his big red 0:10:36.302 --> 0:10:38.662 hats in the Oval Office in the White House. And 0:10:38.702 --> 0:10:40.782 we all know that he feels very strongly about the 0:10:40.862 --> 0:10:43.742 dress code in the Oval office. That's right, as Ukrainian 0:10:43.742 --> 0:10:46.382 President Zelenski discovered when he did not wear a suit there. 0:10:46.942 --> 0:10:49.742 And Trump has been avoiding the press, which is really 0:10:49.822 --> 0:10:53.742 unlike him. He loves talking. Maybe the weirdest thing of all, 0:10:54.342 --> 0:10:58.182 there was footage this weekend of some giant black rubbish 0:10:58.222 --> 0:11:00.902 bags being thrown out of a second floor window at 0:11:00.902 --> 0:11:04.662 the White House. Really weird because those windows famously don't 0:11:04.702 --> 0:11:08.142 open for security reasons. Michelle Obama has complained that when 0:11:08.142 --> 0:11:10.022 she lived in the White House she couldn't open the 0:11:10.062 --> 0:11:13.142 windows for security reasons, and now we're seeing these giant 0:11:13.222 --> 0:11:16.662 black rubbish bags being thrown out. So he was asked 0:11:16.702 --> 0:11:18.862 about this at the press conference, and he just lied. 0:11:18.942 --> 0:11:21.222 He said that this video was AI. It's not AI. 0:11:21.342 --> 0:11:25.182 It was taken on like multiple people's phones, So we 0:11:25.262 --> 0:11:27.582 don't know what that's about, and I don't have answers 0:11:27.582 --> 0:11:29.302 on it all but I do want to say that 0:11:29.302 --> 0:11:31.822 he's the oldest person to ever be sworn in as president. 0:11:31.902 --> 0:11:34.982 He's seventy nine, and he eats four burgers and the 0:11:35.062 --> 0:11:37.502 chocolate milkshake a night. He eats two fi little fishes 0:11:37.582 --> 0:11:40.222 and two big macs. So I don't think this is 0:11:40.262 --> 0:11:41.622 a completely outlandish line. 0:11:41.662 --> 0:11:44.462 I think couldn't he just because I must say, even 0:11:44.502 --> 0:11:46.742 in the press conference, and there is something within me 0:11:46.782 --> 0:11:50.502 that feels uncomfortable speculating about death, not in this context 0:11:50.502 --> 0:11:53.902 because the headlines just were unavoidable over the weekend, but 0:11:53.942 --> 0:11:56.902 you can see the glee on social media of people 0:11:57.102 --> 0:11:58.662 almost championing someone's death. 0:11:58.702 --> 0:12:00.942 I want to stop you there for a second and say, 0:12:01.062 --> 0:12:03.622 what's interesting is that there weren't headlines in the big, 0:12:03.662 --> 0:12:07.102 reputable press outlets. So it's interesting to compare this to 0:12:07.182 --> 0:12:10.222 how the press covered Joe Biden's cognitive to that was 0:12:10.222 --> 0:12:12.422 something that we heard a lot about last year, a 0:12:12.462 --> 0:12:15.542 lot of speculation about his health. He was eventually sort 0:12:15.542 --> 0:12:18.102 of pushed to step down and not run again for 0:12:18.222 --> 0:12:21.302 president because people thought he wasn't healthy enough, And none 0:12:21.342 --> 0:12:24.702 of the big news outlets covered this whole weird death 0:12:24.782 --> 0:12:26.582 rumor that happened over the weekend. 0:12:27.102 --> 0:12:29.462 Surely because it is just conspiracy stuff. 0:12:29.502 --> 0:12:32.102 Yeah, but the Biden stuff was covered in a completely 0:12:32.142 --> 0:12:34.302 different way, and I don't know why that is. I 0:12:34.302 --> 0:12:38.222 think it's because we've come to expect erratic behavior from Trump. 0:12:38.262 --> 0:12:41.342 We've come to expect strangeness. The trash bags just feels 0:12:41.382 --> 0:12:44.302 like another chapter in the strangeness of this presidency. 0:12:44.662 --> 0:12:47.222 He did seem though, in that press conference that he 0:12:47.622 --> 0:12:50.662 did overnight. He seemed low energy. He just seemed a 0:12:50.662 --> 0:12:52.542 little bit off. And maybe that's because of what we've 0:12:52.542 --> 0:12:54.381 heard over the last few days. But could the man 0:12:54.502 --> 0:12:56.622 not just have the flu? That's what I kept thinking, 0:12:56.742 --> 0:13:00.622 is he's seventy nine years old, exactly, you can get 0:13:00.662 --> 0:13:03.222 knocked around by it. He's probably not one hundred percent, but. 0:13:03.462 --> 0:13:06.182 He called though, Jesse. The bruising has been happening for months, 0:13:06.502 --> 0:13:09.502 So yeah, the bruising and the swollen ankles have been 0:13:09.622 --> 0:13:12.462 happening since the start of the year as well. And 0:13:12.502 --> 0:13:14.422 the fact that he's not talking to the press and 0:13:14.462 --> 0:13:16.342 sort of dialing back his commitments. 0:13:16.422 --> 0:13:18.022 My main takeaway from this, I've got to change my 0:13:18.062 --> 0:13:19.662 Maca's order because I like a fill it of fish 0:13:19.702 --> 0:13:21.222 and I don't want to have anything in common with. 0:13:21.182 --> 0:13:25.342 Donald in a moment, the sudden rise in rudeness will 0:13:25.342 --> 0:13:28.222 tell you about the new research that proves you're not 0:13:28.262 --> 0:13:33.782 imagining it. In case you missed it, actor and rapper 0:13:34.062 --> 0:13:37.102 Will Smith is on a comeback tour and when he 0:13:37.182 --> 0:13:42.182 shared videos on Instagram from his recent performances, viewers noticed 0:13:42.262 --> 0:13:45.462 that something was a little bit off. So he's promoting 0:13:45.542 --> 0:13:48.942 he's based on a true story tour and sharing footage 0:13:48.982 --> 0:13:52.182 with captions like, my favorite part of tour is seeing 0:13:52.182 --> 0:13:56.022 you all up close. The only problem is that when 0:13:56.062 --> 0:13:59.582 people zoomed in on this footage of the mass crowds, 0:14:00.062 --> 0:14:04.182 they found a number of unnatural elements. So we're talking 0:14:04.342 --> 0:14:09.862 people with extra fingers, distorted faces, inconsistent hand shapes, which 0:14:09.942 --> 0:14:13.702 are all hallmarks of AI generated content. Like even the 0:14:13.702 --> 0:14:16.822 thing that I noticed was just a blurring of faces 0:14:16.822 --> 0:14:20.942 almost into each other. It was really unusual. And there's 0:14:20.982 --> 0:14:24.022 one viral screenshot of a man holding a sign and 0:14:24.062 --> 0:14:26.942 the sign reads you can make it. That's a Will 0:14:26.942 --> 0:14:31.462 Smith song helped me survive cancer. Thanks Will. And what's 0:14:31.502 --> 0:14:35.702 weird is that this man's knuckles blur into the a 0:14:35.822 --> 0:14:37.822 four piece of papers holding even weird to hold an 0:14:37.862 --> 0:14:40.062 a four piece of paper. The woman in front, her 0:14:40.102 --> 0:14:42.742 hand is part of the sign, and her bracelet is 0:14:42.782 --> 0:14:46.022 also someone else's headband. Look, it's just all a bit off. 0:14:46.062 --> 0:14:48.302 It's Kate Middleton photoshop skills. 0:14:48.062 --> 0:14:52.222 It's really bad. And while Smith's team hasn't confirmed it, 0:14:52.342 --> 0:14:55.702 experts think this is a result of something called upscaling, 0:14:56.022 --> 0:14:59.862 which is a type of AI enhancement where you can 0:14:59.902 --> 0:15:02.742 make something look like they are sort of more humans 0:15:02.822 --> 0:15:05.302 in the shot, and you can even make people look 0:15:05.342 --> 0:15:10.622 more excited. Smith did eventually spawned a few days ago 0:15:10.822 --> 0:15:13.982 by sharing footage from a concert and when it pans 0:15:14.062 --> 0:15:16.182 to the crowd, they're just all cats. 0:15:17.062 --> 0:15:20.302 This is a dream, recurrent dream I have, Like when 0:15:20.342 --> 0:15:22.502 we were on the out Loud toy panned to the crowd, 0:15:22.502 --> 0:15:24.422 it's just all. 0:15:23.102 --> 0:15:26.582 Cats and clearly it's just like, oh, this is AI. 0:15:26.822 --> 0:15:27.022 Right. 0:15:27.542 --> 0:15:31.222 But Holly, you went back and watched the original videos, 0:15:31.422 --> 0:15:33.262 did you notice to the naked eye that it was 0:15:33.262 --> 0:15:35.782 a I know not the first time I was just 0:15:36.062 --> 0:15:37.582 in the like it was fun. 0:15:37.702 --> 0:15:39.862 I was like yeah, and then when it was pointed 0:15:39.862 --> 0:15:42.502 out to me, I was like, oh yeah, yeah. My 0:15:42.742 --> 0:15:45.062 generous take, if one should have a generous take about 0:15:45.062 --> 0:15:47.542 Will Smith because I look to see if ticket, because 0:15:47.542 --> 0:15:49.902 he's just on this really quite odd tour of England 0:15:49.982 --> 0:15:52.742 to strange places, like just a few dates but like 0:15:52.982 --> 0:15:55.702 yeah to Scarborough Beach, which is just not somewhere where 0:15:56.022 --> 0:15:59.142 generally speaking people play. But they did all sell out, 0:15:59.262 --> 0:16:02.502 so it's not like there was an embarrassing dearth of enthusiasm. 0:16:02.542 --> 0:16:07.222 But I relate maybe, like real people are very unsatisfying 0:16:07.262 --> 0:16:12.662 in their appearance enthusiasm, whether or not they're holding up 0:16:12.742 --> 0:16:14.782 signs and credit you were saving that life. 0:16:15.422 --> 0:16:19.782 So justin Timberlake really needed this for his Katy Perry. 0:16:19.982 --> 0:16:23.262 Katy Perry did, and I thought like, well, if this 0:16:23.422 --> 0:16:26.222 is possible, then I wonder if with our out loud tours, 0:16:26.262 --> 0:16:28.742 because you know, a big part of publicity is to 0:16:28.782 --> 0:16:31.462 communicate your bigness, like you need everyone to know how 0:16:31.622 --> 0:16:34.662 big and important and what a vibe you are. Like 0:16:34.742 --> 0:16:37.422 if we're in our theater and then you just zoom 0:16:37.462 --> 0:16:39.622 out as eras to her, like, can't we just mash 0:16:39.702 --> 0:16:42.942 in the eras to a stadium? And then even in 0:16:42.982 --> 0:16:46.582 a podcast context, it's like, Holly, sometimes you don't laugh 0:16:46.662 --> 0:16:48.702 enough for my jokes. I'm thinking that we just dial 0:16:48.742 --> 0:16:50.702 that up by forty fifty. 0:16:51.062 --> 0:16:54.902 My head is like it hatches open, like yeah yeah, 0:16:55.942 --> 0:16:56.502 and you've. 0:16:56.302 --> 0:16:58.902 Got eight fingers. Turn around and Melie as a cat. 0:16:59.102 --> 0:17:05.181 And this is actually terrifying. A piece in the Sydney 0:17:05.182 --> 0:17:09.222 Morning Herald over the weekend by Jacqueline Maylee asks retail 0:17:09.262 --> 0:17:14.142 work are copying more abuse, but why. Last week, Woolworth's 0:17:14.222 --> 0:17:17.662 reported a twenty six percent increase in violent incidents at 0:17:17.661 --> 0:17:21.581 its stores over the past year, and the Australian Retailers 0:17:21.621 --> 0:17:25.821 Association has released data that says eighty seven percent of 0:17:25.901 --> 0:17:31.021 retail workers report experiencing verbal abuse and fifty one percent 0:17:31.262 --> 0:17:35.581 report experiencing physical abuse. The reason this caught my attention 0:17:35.901 --> 0:17:40.462 is because I've definitely noticed this unusual thing lately, which 0:17:40.502 --> 0:17:43.341 is that every time I call my doctor or my 0:17:43.422 --> 0:17:47.341 phone provider or an airline, I get a sort of 0:17:47.381 --> 0:17:51.181 an automated message telling me to be respectful and courteous 0:17:51.222 --> 0:17:54.302 and basically if I'm not, then the call will be terminated. 0:17:54.502 --> 0:17:56.981 And that feels new. I don't feel like that was happening. 0:17:57.061 --> 0:17:59.982 And lots of actual signs and shops, yes, see that 0:18:00.061 --> 0:18:02.221 all the time now in Bunnings, in wherever you go 0:18:02.302 --> 0:18:05.742 that say police treat our stuff with respect, zero tolerance. 0:18:06.061 --> 0:18:07.222 That also feels new. 0:18:07.422 --> 0:18:09.661 It does feel new, and I always think like that 0:18:09.782 --> 0:18:11.621 happened in Money's the other day, and I thought, who's 0:18:11.702 --> 0:18:14.782 yelling at this woman behind the counter? Like, I've definitely 0:18:14.861 --> 0:18:19.222 noticed this as something that is suddenly everywhere. Mainly offers 0:18:19.581 --> 0:18:23.061 some theories in her article, Amelia, what do you think 0:18:23.141 --> 0:18:28.542 is behind this measurable increase in general rudeness but also 0:18:28.702 --> 0:18:30.941 towards retail workers? What's going on? 0:18:31.302 --> 0:18:34.821 Yeah, these stats are so startling to think about how 0:18:34.821 --> 0:18:37.302 widespread it is. I worked in retail for many years, 0:18:37.381 --> 0:18:40.221 many years ago, and I never endured this kind of abuse. 0:18:40.302 --> 0:18:42.302 Things have changed, and I think there's a couple of 0:18:42.341 --> 0:18:44.702 obvious reasons why. I mean, the world is darker now, 0:18:44.821 --> 0:18:47.701 it's scarier, We pick up our phones and estimated two 0:18:47.782 --> 0:18:50.581 hundred and five times a day, we're clearly always distracted 0:18:50.621 --> 0:18:54.662 and stressed, and there's obviously absolutely no excuse for rudeness. 0:18:54.782 --> 0:18:57.782 But I want to put on the table that maybe 0:18:57.821 --> 0:19:00.021