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Speaker 1: You're listening to a Muma Mia podcast. Mumma Mea acknowledges

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Speaker 1: the traditional owners of land and waters that this podcast

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Speaker 1: is recorded on Hi. I'm Claire Murphy. This is Mumma

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Speaker 1: MIA's twice daily news podcast, The Quickie. A dodgy firewall

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Speaker 1: upgrade is reportedly behind an Opt to S outage that

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Speaker 1: led to their customers across four states last week being

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Speaker 1: unable to access emergency services on Triple O. It's a

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Speaker 1: story we're hearing more often that an upgrade has taken

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Speaker 1: out a major telco or web service, leaving a strandd

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Speaker 1: But can you actually outage proof yourself in twenty twenty five,

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Speaker 1: That's the question we're asking today and later. Americans think

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Speaker 1: that the rapture is coming. Alaria Brophy finds out what's

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Speaker 1: led to the end of days again. But before we

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Speaker 1: get into that, here's the latest from the Quickie newsroom. Tuesday,

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Speaker 1: September twenty three, officials from ABC in the US say

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Speaker 1: they have now reinstated Jimmy Kimmel and his late night show.

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Speaker 1: In a statement, the network wrote, We've spent the last

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Speaker 1: day's having thoughtful conversations with Jimmy, and after those conversations,

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Speaker 1: we reached the decision to return the show on Tuesday.

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Speaker 1: They had suspended him indefinitely after Kimmel made comments about

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Speaker 1: the assassination of right wing activist Charlie Kirk, saying the

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Speaker 1: magagang was desperately trying to characterize the kid who allegedly

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Speaker 1: murdered Kirk as anything other than one of their own.

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Speaker 1: The suspension comes after the Trump administration has followed through

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Speaker 1: on threats to hold media companies accountable for commentary against

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Speaker 1: the President. Trump himself settling court cases against both the

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Speaker 1: ABC and CBS over their coverage. He's also filed lawsuits

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Speaker 1: against The Wall Street Journal and The New York Times

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Speaker 1: while Congress stripped funding from networks PBS and NPR. The

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Speaker 1: federal government has been accused of failing Australians by not

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Speaker 1: implementing a triple O custodian before the recent OPTAs outage.

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Speaker 1: Thursday's service interruption was the second time in two years

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Speaker 1: that an optust network issue meant Australians couldn't access the

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Speaker 1: emergency line. After the twenty twenty three outage, a review

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Speaker 1: recommended the government implement to triple zero custodian with oversight

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Speaker 1: and responsibility for the emergency network, including monitoring its end

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Speaker 1: to end performance. Communications Minister Annaka Wells considered that while

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Speaker 1: the role has been established, it was not yet fully implemented,

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Speaker 1: explaining that giving the custodian power requires a legal change

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Speaker 1: which the government has not yet legislated. Opposition Communication spokesperson

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Speaker 1: Melissa Macintosh noted the government had more than eighteen months

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Speaker 1: to implement the recommendations, saying it's beyond frustrating that it's

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Speaker 1: taken another triple zero network outage to find out those

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Speaker 1: urgent recommendations have not been implemented in full. Investigators locked

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Speaker 1: in a four week manhunt for alleged police killer Desi

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Speaker 1: Freeman could soon face the prospect of having to draw

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Speaker 1: a line in the sand as resource restraints and costs

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Speaker 1: pile up. Freeman allegedly fatally shot Neil Thompson and Vadim

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Speaker 1: de vaud Hottat at Poorpunker on August twenty six. The

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Speaker 1: fifty six year old has been on the run ever since,

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Speaker 1: fleeing into dense bushland. About four hundred and fifty per

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Speaker 1: police personnel have been scouring harsh and challenging bushland caves,

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Speaker 1: mine shafts, huts and properties by air and land in

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Speaker 1: the hope of finding the alleged culprit. But as the

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Speaker 1: manhunt continues with yet no confirmed sightings of the trained

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Speaker 1: bush survivalist, police must balance the search with budgetary constraints.

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Speaker 1: Police resourcing for travel, accommodation and meals for officers redirected

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Speaker 1: from other teams to Poorpunker, and the cost of operating

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Speaker 1: equipment has put a huge dent in the force's bottom line.

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Speaker 1: Retired Victorian Police detective Senior Sergeant Charlie Bazina told AAP

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Speaker 1: that costs are well within the hundreds of thousands of dollars,

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Speaker 1: if not by the time this is completed into the millions.

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Speaker 1: Sarah Ferguson, the Duchess of York, has been dumped as

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Speaker 1: patron from several children's charities over an email she's sent

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Speaker 1: to disgraced financier Jeffrey Epstein. In the correspondence, the Duchess

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Speaker 1: was explaining to Epstein that she'd been forced to give

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Speaker 1: an interview being critical of him. In order to protect

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Speaker 1: her career as a children's book author and philanthropist, she'd

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Speaker 1: promise never to have anything to do with Epstein. Ever

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Speaker 1: again calling alone she'd taken from him a gigantic error

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Speaker 1: of judgment. However, in the email, she said that she

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Speaker 1: considered Epstein a steadfast, generous and supreme friend. Epstein had

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Speaker 1: long been linked to Prince Andrew, Sarah Ferguson's ex husband,

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Speaker 1: who she still lives with in a home on the

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Speaker 1: royal estate. Andrew settled a civil lawsuit against one of

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Speaker 1: Epstein's accusers, Virginia Giffrey, and was stood down from royal duties.

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Speaker 1: That's what's happening in the world today.

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Speaker 2: Next.

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Speaker 1: Optus failures have put ossies at risk, But is there

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Speaker 1: anything we can do to avoid being at the mercy

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Speaker 1: of our tech? On Thursday, the grandmother of an eight

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Speaker 1: week old baby boy called Tripolo when she found him

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Speaker 1: not breathing. The call failed, so she tried again. When

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Speaker 1: it still didn't go through, she grabbed another phone in

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Speaker 1: the house that wasn't on the same network as hers,

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Speaker 1: and finally she connected. While it's since been decided that

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Speaker 1: the passing of that little boy was not a direct

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Speaker 1: result of that call not connecting, there were four other

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Speaker 1: people whose lives ended that day where an Optus outage

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Speaker 1: was literally the difference between life and death. OPTA CEO

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Speaker 1: Stephen Rule said the outage was caused by established processes

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Speaker 1: not being followed, that they were speaking to the individuals involved,

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Speaker 1: that the full technical details of the network failures were

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Speaker 1: still being investigated. He said in the short term, Optus

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Speaker 1: would be halting any further changes to the network system

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Speaker 1: until they have a better understanding of what happened. But

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Speaker 1: of course this isn't the first outage to have a

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Speaker 1: major impact on Australians. It's not even Optuses first. Back

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Speaker 1: in twenty twenty three, all of their Internet, mobile and

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Speaker 1: fixed services went down directly affecting more than ten million

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Speaker 1: people and four hundred thousand businesses. The crowd strike outage

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Speaker 1: in July twenty twenty four caused Windows systems to crash,

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Speaker 1: affecting banks, airlines, government services, supermarkets, the postal service and

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Speaker 1: many others. In that instance, we saw people abandoning their

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Speaker 1: shopping trolleys of the checkout as the greens blanked out

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Speaker 1: with an error message. So is there anything we can

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Speaker 1: do to try and ensure we're covered when something like

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Speaker 1: this happens. Do we just go back to having a

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Speaker 1: landline always keeping cash on hand? Technology journalist and host

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Speaker 1: of the Two Guys Talking Tech podcast, Trevor Loong has

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Speaker 1: some tips for that. So Trevor, first up, I think

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Speaker 1: I would like to address why these outages happen. We

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Speaker 1: seem to be told every time that it's due to

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Speaker 1: an upgrade that's gone wrong. Why is that?

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Speaker 3: Because things go wrong? I mean it's technology. Unfortunately, things

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Speaker 3: go wrong. The bizarre thing for Optice is their major

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Speaker 3: network outage in twenty twenty three was essentially very similar.

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Speaker 3: Was a upgrade to some hardware. In that case, it

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Speaker 3: was routers, which are things that connect all the Internet together.

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Speaker 3: In this case it was what they call a firewall,

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Speaker 3: which is a thing that kind of protects different parts

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Speaker 3: of the network, but they're essentially the same. They did

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Speaker 3: an update and it caused this issue. Now, an update

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Speaker 3: might be because they've got a new piece of equipment

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Speaker 3: equipment pages and you need to put new ones in.

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Speaker 3: It might be because they did a software update on it,

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Speaker 3: just like we all do software updates on our phones

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Speaker 3: and computers. The issue is that when they did the update,

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Speaker 3: they did some tests. It all looked okay, but they

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Speaker 3: didn't check triple zero and as the CEO confirmed on

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Speaker 3: the weekend. The issue was caused by normal processes not

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Speaker 3: being followed. So someone made this error and that's something

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Speaker 3: they're going to have to live with.

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Speaker 1: Well, can we talk about how we outage proof ourselves,

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Speaker 1: because the only thing I can see that would have

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Speaker 1: been helpful for those people who tried to call Triplo

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Speaker 1: and couldn't connect is either having another phone in the

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Speaker 1: house on a different network or having a landline. Is

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Speaker 1: that the only way we could have gone about protecting

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Speaker 1: ourselves from not being able to reach emergency services in

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Speaker 1: that instance.

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Speaker 3: It's a good observation, but I think if you're worried

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Speaker 3: about this kind of thing, that you absolutely could broadly

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Speaker 3: outage proof yourself. Now, the example I'll give you is

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Speaker 3: when the Optus network outage happened in twenty twenty three.

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Speaker 3: I knew about that at four am, and it was

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Speaker 3: impossible to call anyone an Optis why because they were

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Speaker 3: all on Optus. In fact, none of the OPTS team

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Speaker 3: could communicate because they were all an Optis. Today, every

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Speaker 3: representative at management levels of all the telcos have multiple

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Speaker 3: SIM cards in their phones. So a Telstra executive would

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Speaker 3: have in their phone a votaphone or an Opta SIM card,

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Speaker 3: because then they've got the backup if anything goes wrong.

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Speaker 3: We can do that too. Now it sounds like an

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Speaker 3: expensive thing to say, oh, put another SIM card in

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Speaker 3: your phone, but two things. Modern smartphones and most people

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Speaker 3: have got a phone from the last three or four years,

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Speaker 3: have the capability of a thing called an e SIM,

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Speaker 3: which is an electronic sim card. You don't need to

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Speaker 3: physically put a plastic SIM in your phone. You can

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Speaker 3: just get it off the internet, so that means that

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Speaker 3: it's technically very easy to do. They can both be

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Speaker 3: running at the same time, so it can be turned

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Speaker 3: on and waiting to be used. But critically it doesn't

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Speaker 3: have to cost a lot of money. You could get

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Speaker 3: a Cogan Mobile SIM for one hundred and fifty dollars

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Speaker 3: a year, a little over ten dollars a month. That'll

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Speaker 3: give you a backup on the Votaphone network if you're

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Speaker 3: a Teltra customer. If you're an Opti's customer, you could

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Speaker 3: get a Telstra SIM card from ALDIMobile. They're only available

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Speaker 3: plastic sims at the moment, but next month they'll be

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Speaker 3: E sims. Five dollars will get you one year. Now

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Speaker 3: you can't make a lot of phone calls for that

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Speaker 3: five dollars, it'll very quickly run out. But you're only

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Speaker 3: using it for emergencies. So five dollars for three hundred

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Speaker 3: and sixty five days of back up coverage so that

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Speaker 3: if something does go wrong you can switch to that line.

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Speaker 3: I think it's really really handy to think about having

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Speaker 3: a second SIM on your existing phone and running them

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Speaker 3: both at the same time.

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Speaker 1: Okay, what about a broader outage though, when it comes

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Speaker 1: to things like remember CrowdStrike that took out almost everything

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Speaker 1: that was windows, and then we were stuck not being

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Speaker 1: able to get money out of the bank or not

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Speaker 1: being able to pay for groceries, Like, how do we

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Speaker 1: outage proof ourselves from things like that?

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Speaker 3: Look, at some point you have to accept these things

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Speaker 3: are going to happen, and another point you need to

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Speaker 3: err on the side of I'm going to prep for doomsday.

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Speaker 3: Like in our house, we've got a safe in the garage,

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Speaker 3: which is where we keep our wedding certificate, our birth certificates,

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Speaker 3: our passports, and there's a little bit of cash in there. No,

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Speaker 3: it's not going to pay this month's mortgage if needed.

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Speaker 3: But if I I need cash. It's there, and I

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Speaker 3: think in those emergency situations most of the times when

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Speaker 3: you can't pay for a coffee, well, you know what,

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Speaker 3: maybe just go half an hour without a coffee and

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Speaker 3: let's move on. But if something needs to be bought,

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Speaker 3: paid for, done, whatever, then having cash is not a

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Speaker 3: bad thing. Technology wise, it's impossible to say to someone

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Speaker 3: you should have a Windows computer a Mac computer, and

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Speaker 3: you have two Internet connections. We're getting to the point

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Speaker 3: of that's a bit of overkill for your average person.

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Speaker 3: But this is what businesses do. Businesses have a redundancy.

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Speaker 3: So a big business will have a big Internet connection

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Speaker 3: to one company, but then if that fails, there'll be

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Speaker 3: a redundant one that they use. The same with all

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Speaker 3: of their systems. I think that people that should most

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Speaker 3: worry about that kind of thing are people that have

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Speaker 3: medical concerns. You know, my mother in law has pretty

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Speaker 3: serious medical and health concerns. I want to make sure

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Speaker 3: that they have a backup SIM card and that they

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Speaker 3: have back up ways of using the Internet, because they're

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Speaker 3: the most vulnerable. We need to think about the most

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Speaker 3: vulnerable among us, and the rest of us should probably

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Speaker 3: take a breath and just go. You know what, I

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Speaker 3: had a power outage the other day. I sat in

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Speaker 3: darkness and I just enjoyed some time with my thoughts.

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Speaker 1: Yeah, we don't do that very often, and all these

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Speaker 1: days do we? I guess, just finally, where do we

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Speaker 1: see this going? Do we see outages becoming more frequent?

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Speaker 1: Or are we getting better at them not becoming more frequent.

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Speaker 3: It's impossible to really be clear on that because the

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Speaker 3: fact is, no, you won't ring Telstra today and say hey,

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Speaker 3: you guys immune from this. They would never say that

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Speaker 3: because no one predicted this. I just couldn't have predicted this.

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Speaker 3: It's a tragic outcome of a crazy situation that should

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Speaker 3: never have happened. People make mistakes, Technology can and does fail,

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Speaker 3: and it takes time to recover from those failures. Sometimes

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Speaker 3: it's minutes, sometimes it's ours. We do need to accept

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Speaker 3: that they will exist in our lives.

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Speaker 1: Unfortunately, thanks Trevor putting an eSIM on the to do

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Speaker 1: list immediately. Okay, in case you missed it. Some think

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Speaker 1: the world is ending today. Alaria Brophy has more.

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Speaker 3: Raptor coming. That's when other Christians are gonna have just appair.

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Speaker 4: If you don't know you well be left behind.

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Speaker 1: Like my entire childhood is just rapture trauma.

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Speaker 4: It's the reason I can't plan ahead. It's the reason

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Speaker 4: I can't say money.

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Speaker 5: The rapture could come.

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Speaker 2: Just keep calm, take a deep breath, slowly release it

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Speaker 2: and keep your face looking upwards and pray you're not

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Speaker 2: on the toilet. Social media is utterly spiraling as apparently

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Speaker 2: the rapture is coming today. So it's pretty much the

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Speaker 2: belief that both the living and the dead will be

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Speaker 2: taken up raptured from earth to meet Jesus in the air.

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Speaker 2: It all kicked off after a South African pastor shared

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Speaker 2: his vision on sent Wins TV.

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Speaker 4: The rapture is a bonus whether you are radio or not.

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Speaker 4: Your God took me to see the future, and then

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Speaker 4: he brought to me in a drone room. I see

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Speaker 4: Jesus sitting on his tool, and I will give him

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Speaker 4: very loud and clear. I am coming soon, it says

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Speaker 4: to me.

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Speaker 6: On the twenty third and the twenty fourth, twenty twent

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Speaker 6: dy five, I will come to tig my church.

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Speaker 2: The rapture is often linked with end Times prophecy, the

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Speaker 2: second coming of Christ, and the Final Judgment, but let's

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Speaker 2: get an expert to explain. Associate Professor in the Sociology

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Speaker 2: of Religion at Deacon University, doctor Anna Halifoff breaks it down.

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Speaker 5: So, the Rapture is a Christian belief, but it's primarily

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Speaker 5: held by evangelicals, so it's not really one that's widely

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Speaker 5: held among the broader Christian population. There's multiple interpretations of

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Speaker 5: these events, the Rapture, the Last Judgment, the Second Coming,

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Speaker 5: the apocalypse, and in terms of the timing and the

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Speaker 5: precise kind of order of these events, there's a lot

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Speaker 5: of debate and diversity between the different traditions. So in

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Speaker 5: terms of the Rapture, it's said to be a time

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Speaker 5: where it precedes a period called the Great Tribulation, which

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Speaker 5: is a period of great hardship and Christian persecution on earth,

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Speaker 5: and that period is kind of time wise, relatively short,

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Speaker 5: and then it seemed to end in Christ's Second Coming,

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Speaker 5: and then that leading to a period of harmony, prosperity,

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Speaker 5: and of Christ's reign on Earth.

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Speaker 2: So depending on whether you're a believer, this could just

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Speaker 2: be the end of how things have been or actually

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Speaker 2: the end of the world.

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Speaker 5: According to the evangelicals, the only people who get to

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Speaker 5: go up and be saved from this period of great tribulation.

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Speaker 5: It's the true believers, so it's people who really put

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Speaker 5: their faith in Jesus Christ. There's been a lot of

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Speaker 5: social media on this and some debate around whether it's

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Speaker 5: only relates to humans or whether it's also like non humans,

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Speaker 5: including people's beloved pets and animals. So I think, according

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Speaker 5: to the evangelical view, like if you're in a household

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Speaker 5: and you believe altogether in this, well maybe your pets

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Speaker 5: will go with you or maybe not. We don't really know.

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Speaker 2: And this is not the first time the rapture prophecy

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Speaker 2: has come and gone without incident, So why do some

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Speaker 2: of us keep believing?

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Speaker 5: I think people keep believing in events such as the

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Speaker 5: rapture or the other big one was, you know, the

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Speaker 5: twenty twelve Mayan prophecy of end times, but also another

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Speaker 5: interpretation of that was the sort of time of renewal.

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Speaker 5: So I think they're there in scriptures, they're there in

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Speaker 5: sacred texts, well at least there's kind of inference to them.

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Speaker 5: So I think as long as we have those texts,

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Speaker 5: we're going to keep believing in these narratives of end times,

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Speaker 5: and Buddhists call it, you know, a degenerative age, so

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Speaker 5: they're across a lot of different religions and spiritual traditions.

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Speaker 5: But I also think there's something in it about us

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Speaker 5: humans that we are really drawn always to these kind

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Speaker 5: of supernatural themes, like the big questions of who we are,

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Speaker 5: what are we doing here, how do we live a

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Speaker 5: good life for ourselves but also for others, how do

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Speaker 5: we address some of the ills that humanity has created

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Speaker 5: and violence against one another or in the world. We

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Speaker 5: tend to often go to these kind of spiritual narratives

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Speaker 5: for those types of answers. But I think at the

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Speaker 5: moment we are living in a time of what's been

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Speaker 5: described as poly crisis, where we are confronted with so

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Speaker 5: many things all at once, horrible wars, horrible violence in

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Speaker 5: Palestine and in Ukraine, and also environmental crisis closer to home,

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Speaker 5: just economic crisis that people are having to into your

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Speaker 5: health crisis. So I think it is a time we're

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Speaker 5: certainly seeing in the research, like, not just in Australia

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Speaker 5: but internationally, an uptake of interest in spirituality.

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Speaker 2: Whether you're a believer or not. The rapture has definitely

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Speaker 2: become one of the most talked about elements of modern

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Speaker 2: Christian prophecy, inspiring best selling novels like Left Behind films

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Speaker 2: and now rapture talk.

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Speaker 5: There was this show called The Leftovers. It's like one

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Speaker 5: of my favorite all time TV shows and it has

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Speaker 5: a crazy last season actually set in Australia, so definitely

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Speaker 5: have a look at that one. But even now, like

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Speaker 5: something like the popularity of the show Wednesday and earlier

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Speaker 5: forms of things like The Twilight or Buffy the Vampire Slayer,

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Speaker 5: these things really appeal to people, and especially I think,

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Speaker 5: you know, young people and teenagers.

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Speaker 2: So if you're starting to get some sweaty palms like myself,

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Speaker 2: how do we prepare for the rap.

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Speaker 5: I think regardless of when this raptor is coming or

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Speaker 5: when these end times am I. The really important thing

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Speaker 5: that I think all traditions, spiritual traditions and wisdom traditions

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Speaker 5: point to is to try to be as good a

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Speaker 5: person as possible, and not just for your own benefit,

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Speaker 5: but for the benefit of others. You know, so resist

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Speaker 5: harming others, try to be compassionate, try to be kind,

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Speaker 5: try to be loving, try to be of benefit to others.

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Speaker 1: Thanks for taking some time to feed your mind with

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Speaker 1: us today. The quickie is produced by myself, Claire Murphy

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Speaker 1: and Alaria Brophy, with audio production by Low Hill