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Speaker 1: You're listening tea a Mumma mea podcast.

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Speaker 2: Hey, I'm Taylor Strano. This is Muma MIA's twice daily

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Speaker 2: news podcast, The Quickie. Can Chat GPT really help with

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Speaker 2: your Mental health? GPT's parent company, open Ai claims it's

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Speaker 2: new update will better respond to the million plus users

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Speaker 2: who message about mental health emergencies, including suicidal thoughts and psychosis.

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Speaker 2: But is ai actually equipped to catch the signals and

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Speaker 2: what happens if the bots miss something serious? Plus, it's

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Speaker 2: only the first week of November and my email inbox

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Speaker 2: is completely flooded with deals, promos and discounts for the

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Speaker 2: best sale ever? Has Black Friday just blown out to

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Speaker 2: a whole month of bargain shopping? And if so, how

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Speaker 2: do I off I'm actually getting a good deal? Before

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Speaker 2: we get there, Here's Clare Murphy with the latest from

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Speaker 2: the Quickie newsroom for Tuesday, November four.

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Speaker 1: Thanks Taylor. Convicted murderer Aaron Patterson has filed her appeal

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Speaker 1: documents with the court, but her lawyers have not revealed

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Speaker 1: on what grounds they're appealing. Patterson was found guilty of

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Speaker 1: killing her former in laws Don and Gale Patterson, and

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Speaker 1: Gail's sister Heather after serving them Beef Wellington lace with

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Speaker 1: death cap mushrooms. In twenty twenty three, Heather's husband, Ian survived.

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Speaker 1: Patterson also found guilty of his attempted murder. She was

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Speaker 1: sentenced to a minimum of thirty three years behind bars,

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Speaker 1: making her eligible for parole in twenty fifty six. A

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Speaker 1: judge in the US has formally ended Justin Baldoni's four

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Speaker 1: hundred million dollar defamation lawsuit against Blake Lively. Judge Lewis

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Speaker 1: Lyman signed an order stating that Baldonian his co plaintiffs

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Speaker 1: had failed to fire their amended complaint by the deadline

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Speaker 1: after the court dismissed their case back in June. The

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Speaker 1: judge said all parties had been contacted to warn them

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Speaker 1: the deadline was approaching and that a final judgment would

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Speaker 1: be entered if it was missed. Lively was the only

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Speaker 1: one to respond, asking for the case to receive the

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Speaker 1: final judgment, but for her request for legal fees to

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Speaker 1: remain active. Original lawsuit, where she's suing Baldoni for misconduct

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Speaker 1: while working with him on the set of It ends

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Speaker 1: with Us, and a retaliatory smear campaign that overshadowed the

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Speaker 1: movie's release. And pressed to it remains ongoing. The Liberals

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Speaker 1: and the Nationals could be breaking up again after the

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Speaker 1: National's decision to ditch net zero. Moderate Liberal MPs are

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Speaker 1: discussing splitting from the Nationals again after the Rural Party

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Speaker 1: voted to dump their commitment to net zero emissions by

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Speaker 1: twenty fifty at a meeting on Sunday. It places additional

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Speaker 1: pressure on Susan Lee's leadership as her inner circle also

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Speaker 1: mulds ditching the climate target. The opposition leader said the

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Speaker 1: Nationals were entitled to take their own position on the issue.

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Speaker 1: While some within the Liberals are open to a relationship break,

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Speaker 1: others hold a view. The longer the two parties are separate,

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Speaker 1: the harder it will be to get back together, with

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Speaker 1: a risk of greater divergence in other policy areas. A

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Speaker 1: man accused of carrying out a mass stabbing aboard a

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Speaker 1: UK train has been charged with eleven counts of attempted murder,

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Speaker 1: including over a separate incident earlier the same day at

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Speaker 1: a train station in East London. Two year old Anthony

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Speaker 1: Williams appeared at Peterborough Magistrate's Court on Monday and was

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Speaker 1: reminded in custody until his next court hearing on December one.

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Speaker 1: Police said they were also investigating whether there were any

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Speaker 1: links between those incidents and a stabbing in the suspects

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Speaker 1: hometown of Peterborough the previous night, as well as two

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Speaker 1: other incidents there. Eleven people were injured in the mass

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Speaker 1: stabbing on the London bound train, including a member of

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Speaker 1: the train crew hurt while trying to stop the attack,

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Speaker 1: who was still in hospital and Monday in a critical

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Speaker 1: but stable condition. Jennifer Aniston has gone Instagram official with

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Speaker 1: her new man. The actress posted a black and white

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Speaker 1: pick of her hugging her new boyfriend, Jim Curtis, a hypnotherapist,

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Speaker 1: wellness coach and author. In the caption, she wrote, Happy birthday,

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Speaker 1: my love. The pair were first spotted together holidaying in

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Speaker 1: Spain back in July.

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Speaker 2: Thanks Claire. Next. Chat GPT's new safety update is it

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Speaker 2: enough for users in crisis? Open ai aka, the company

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Speaker 2: responsible for chat GPT, has just revealed that more than

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Speaker 2: a million people every week a chatting to GPT about

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Speaker 2: suicidal intent, a staggering number that's forced the company to

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Speaker 2: upgrade its AI response to mental health crises. GPT five

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Speaker 2: now claims to do better. It expands access to crisis hotlines, ads,

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Speaker 2: reminders to take breaks during long sessions, and enlist one

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Speaker 2: hundred and seventy clinicians to rate answers and help write

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Speaker 2: safe responses for serious mental health issues. But the big

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Speaker 2: problem remains. Chat gpt struggles to read subtle signals. It

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Speaker 2: can't consistently pick up on hidden clues of suicidal thinking,

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Speaker 2: and is designed to keep users engaged, even if that

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Speaker 2: means affirming decisions that could harm them. Experts worry those

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Speaker 2: looking for help might get advice that, while well meaning,

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Speaker 2: could actually encourage self harm ideation. In Australia, a third

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Speaker 2: of people who experience mental health istas shoes have started

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Speaker 2: using AI chatbots to fill the gap, escaping high costs

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Speaker 2: and long cues, but risking receiving off at information that

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Speaker 2: isn't always safe or sensitive. With recent lawsuits and international

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Speaker 2: probes into the impact of AI on mental health, open

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Speaker 2: ai is taking heat for what its products can and

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Speaker 2: can't do. Sam Oltman, open AI's founder recently posted that

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Speaker 2: chat gpt was initially restrictive to be careful with mental health,

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Speaker 2: but promises the company now has tools to safely relax

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Speaker 2: restrictions in most cases, But what to actual mental health

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Speaker 2: practitioners have to say. Sarah Bays is a clinical counselor

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Speaker 2: and psychotherapist. Sarah, what do you think of these recent

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Speaker 2: safety updates? Are they enough? Is it far enough that

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Speaker 2: chat GPT is going.

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Speaker 3: I think that chat GPT is making some good steps

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Speaker 3: to try and mitigate some of the risk of all

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Speaker 3: of these, you know, being inundated with all of these questions, concerns,

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Speaker 3: queries around suicidality and mental health.

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Speaker 4: I do think there's only.

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Speaker 3: So far that AI can go with this though, and

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Speaker 3: that's where I think the real issue.

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Speaker 2: Is what do you make of open AI saying that

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Speaker 2: they've consulted professionals like yourself to help formulate these responses

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Speaker 2: and essentially teach chat GPT how best to respond to people.

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Speaker 3: I think it's great in terms of people who can't

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Speaker 3: access therapy, can't access therapy in that moment, or maybe

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Speaker 3: worried about actually going to therapy. I think this is

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Speaker 3: really good to make it more accessible. However, I don't

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Speaker 3: think it can replace when we're talking about more complex

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Speaker 3: mental health or really high end risk. I don't think

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Speaker 3: it can replace actually speaking to a real life person.

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Speaker 2: Yeah, where are some of the areas that it might

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Speaker 2: fall down.

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Speaker 3: I think the areas where it falls down is when

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Speaker 3: there is active suicidality. So passive suicidality that's quite common,

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Speaker 3: thinking about it, not planning on acting on it, very common.

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Speaker 3: When we get into that active phase. This is where

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Speaker 3: we're really high risk and a real life person, someone

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Speaker 3: in the world needs to know that you're feeling this way,

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Speaker 3: and AI cannot really give other than directing people to

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Speaker 3: go to hospital, directing people to present at ED, they

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Speaker 3: really can't be providing much more support.

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Speaker 2: So as a professional, then are you concerned that there

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Speaker 2: are so many Aussies who are turning to chatbots for

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Speaker 2: mental health care? I think it is a concern.

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Speaker 3: I think the mental health status in this country is

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Speaker 3: quite a concern in general. I have had a lot

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Speaker 3: of worries about how Madycare only covers really limited amount

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Speaker 3: of sessions, and it doesn't cover counselors or psychotherapists, so

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Speaker 3: there's massive weight lists for psychology. So I do think

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Speaker 3: that open AI is filling a sort of gap, but

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Speaker 3: again only for the lower risk cases. Do I think

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Speaker 3: that it's helpful?

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Speaker 2: So then when should people lean in to chat GPT

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Speaker 2: and when should they seek that professional help.

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Speaker 4: I think the best time to lean into chat tipity is.

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Speaker 3: When you have quite a good level of self awareness.

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Speaker 3: So if you have your own therapy in the past,

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Speaker 3: or have your own understanding of some of your biases,

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Speaker 3: some of your defense mechanisms, then you know the right

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Speaker 3: type of questions to ask open AI, and you know

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Speaker 3: what is helpful, and you're able to look at and

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Speaker 3: discern information go that's not actually relevant to me. Whereas

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Speaker 3: people who are quite distressed or have low levels of

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Speaker 3: insight and self awareness, they're not able to process that

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Speaker 3: feedback and go that's not relevant to me or that's

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Speaker 3: not helpful. They can be quite vulnerable to just taking

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Speaker 3: all of that on whether it's helpful or not.

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Speaker 2: And so at that stage you should be looking for

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Speaker 2: professional help.

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Speaker 3: Essentially, if your level of distress is over a five

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Speaker 3: to six, I would say you should go to a

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Speaker 3: professional for help. If it's more exploratory or you know,

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Speaker 3: just kind of low level problem solving or just wanting

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Speaker 3: to kind of get a bit of a basic understanding

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Speaker 3: of something you're working through, fine, but if your level

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Speaker 3: of distress is high, seek actual professional help.

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Speaker 2: If this conversation has stirred up any feelings for you, you

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Speaker 2: can always contact Lifeline. On thirteen eleven, fourteen, Halloween is

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Speaker 2: barely over, Mariah Carey is starting to slowly defrost with

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Speaker 2: Christmas just around the corner, and yet my email inbox

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Speaker 2: is absolutely flooded with sales and deals what was once

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Speaker 2: reserved for the last week of November. It seems like

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Speaker 2: Black Friday, Cyber Monday, Click Frenzy, and even Boxing Day

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Speaker 2: sales have started to creep in earlier and earlier every year.

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Speaker 2: But who's really winning on Black Friday? According to research

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Speaker 2: from Amazon, more than half of us are waiting for

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Speaker 2: big shopping events to get the best deals, with nearly

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Speaker 2: sixty percent of shoppers starting their Christmas gift guying earlier

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Speaker 2: than ever before. Throwing the fact that three and four

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Speaker 2: assies are wa worried about staying within budget this Christmas,

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Speaker 2: it begs the question, how do we shop smarter, not harder,

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Speaker 2: and know the difference between a deal and dopamine hit

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Speaker 2: Muma MIA's lifestyle editor Amy Clark has been crunching the numbers. Amy,

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Speaker 2: it feels like Black Friday has blown out to this

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Speaker 2: whole month and a half of sales. How do we

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Speaker 2: make sure we're bargain hunting effectively?

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Speaker 4: If it feels that way, that's because that is how

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Speaker 4: it actually is. Back in the day, you know, the

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Speaker 4: biggest sale period of the calendar was always Boxing Day,

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Speaker 4: so straight after Christmas you'd go and line up at

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Speaker 4: the shops. If you didn't live in town, you'd be

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Speaker 4: getting yourself there for eight am on Boxing Day. But

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Speaker 4: now November the entire month is essentially the replacement, and

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Speaker 4: it can be really confusing. And I think actually people

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Speaker 4: that working brands and retailers right now would also be

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Speaker 4: confused because they've probably gone, oh, whoa, when are we

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Speaker 4: meant to be on sale? How do we make sure

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Speaker 4: that we're competitive? So yeah, there's definitely a lot going

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Speaker 4: on in No Bead, But I think probably the best

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Speaker 4: strategy as a consumer is to stay really focused on

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Speaker 4: what you want and what you need out of this

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Speaker 4: sales period, rather than getting sucked into that kind of

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Speaker 4: the hype and oh I need to go over here

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Speaker 4: and all there's that shiny thing over there. You got

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Speaker 4: to kind of keep your blinders on.

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Speaker 2: Why are there so many sales now? Amy, I feel

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Speaker 2: like everybody loves a bargain, but this feels like almost

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Speaker 2: too much.

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Speaker 4: So traditionally, Black Friday Cyber Monday was just a small

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Speaker 4: moment in time. You know, we were talking about a

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Speaker 4: long weekend that typically fell after the American Thanksgiving holiday

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Speaker 4: and finished on the following Monday. So this year, typically

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Speaker 4: it should be November the twenty eighth, while Cyber Monday

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Speaker 4: should fall on December first. Then we have what's called

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Speaker 4: click Frenzy. There's all these kind of smaller retail moments

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Speaker 4: that have popped up you might be familiar with. After

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Speaker 4: paydays out, then there's click Frenzy, then there's end of

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Speaker 4: financial year, there's clearance sales, all of these things. Click

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Speaker 4: Frenzy was one of those shopping moments that typically falls

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Speaker 4: in the calendar start of November. However, and this actually

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Speaker 4: happens last year in twenty twenty four. The dates between

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Speaker 4: the end of click Frenzy, which was that first week

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Speaker 4: of November, and then Black Friday, starting typically end of November,

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Speaker 4: it gets shorter and shorter until wh're now in this

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Speaker 4: period of twenty twenty five when brands are just like, heck,

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Speaker 4: let's just make the entire month of November a sales

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Speaker 4: period and we'll call it whatever we want. So you'll

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Speaker 4: probably see that lots of brands and retailers are just

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Speaker 4: starting Black Friday from literally now.

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Speaker 2: Well, how do I know them that I'm actually going

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Speaker 2: to be getting a good deal, because if it's always

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Speaker 2: on sale, like what happens if I buy something and

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Speaker 2: it's thirty percent off, but then the next week it's

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Speaker 2: the super sale and it's thirty five percent off.

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Speaker 4: My typical advice, as someone who's worked at a retailer

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Speaker 4: and four brands in house as well, is that typically

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Speaker 4: speaking on a site wide sale and by site wide,

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Speaker 4: when you see that language that usually refers to everything

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Speaker 4: on this website is on sale this amount, typically you're

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Speaker 4: not going to see a site wide sale over thirty

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Speaker 4: percent off. I have to put everything in quotation marks

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Speaker 4: because as we know, it's more competitive each year and

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Speaker 4: so brands are having to go further deeper discounts than

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Speaker 4: they usually would before. But typically you're not going to

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Speaker 4: see more than thirty to forty percent off site wide,

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Speaker 4: And so if you see that at the start of November,

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Speaker 4: I wouldn't be waiting. If you really want something or

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Speaker 4: you have your eye set on a purchase, I wouldn't

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Speaker 4: then be waiting until the end of November for then

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Speaker 4: that particular item to go again at sixty percent off.

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Speaker 4: It kind of just doesn't work that way. So the

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Speaker 4: best way to get the best deal, depending on what

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Speaker 4: you want, is to know what it is that you're

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Speaker 4: shopping for. Then find out where are those items on sale.

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Speaker 4: Is it direct from the brand itself, is it at

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Speaker 4: a retailer. Then make sure you are subscribed to that

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Speaker 4: brand or retailer's mailing list, so the newsletter they're edm

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Speaker 4: because you will be notified in your inbox, typically a

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Speaker 4: few days before that sale was about to start. Then

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Speaker 4: you can actually pot it out. I would say a

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Speaker 4: sure fire way to miss out on something is by

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Speaker 4: waiting for the discount to get better and better and better.

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Speaker 4: It's better to just shop what you want at the

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Speaker 4: time that it works best for you.

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Speaker 2: And then what about for people who are Christmas shopping?

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Speaker 2: We know that Christmas shopping gets earlier and earlier every year.

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Speaker 2: There's been some great data out from Amazon who say

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Speaker 2: that three and four Aussies are concerned about blowing the

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Speaker 2: budget this year. What advice do you have for those people?

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Speaker 4: Definitely do your Christmas shopping during November. Don't wait until

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Speaker 4: December to start your shopping. Those holiday gift sets, they

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Speaker 4: will be marked down again, but they won't be marked

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Speaker 4: down again until probably it's too late to actually buy

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Speaker 4: them for Christmas. You'll look at that big clearance offering

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Speaker 4: in what would have been Boxing Day before is usually

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Speaker 4: just all of the Christmas sets that didn't sell then

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Speaker 4: marked down after Boxing Day. But I would be purchasing

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Speaker 4: gift sets because again you've all already got a bit

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Speaker 4: of a discount on what's actually inside the set. Bundles

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Speaker 4: is also another way to get a really good deal.

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Speaker 4: So a lot of brands now are bundling up their

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Speaker 4: best sellers or bundling up two for one, three for one.

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Speaker 4: But I think the same shopping principles that apply all

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Speaker 4: year round apply them to your sales shopping. As we've said,

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Speaker 4: it's like the flashing lights, the neon signs the shop now,

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Speaker 4: don't miss out. It's the urgency language. There's so many

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Speaker 4: things that marketers and brands and retailers will use during

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Speaker 4: this period to really drive up the urgency and to

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Speaker 4: drive the volume while we are spending. So go back

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Speaker 4: to basics and go back to those questions that you

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Speaker 4: ask yourself before you make a purchase. Who is this for?

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Speaker 4: Is it what I really need? Slash want? If you're

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Speaker 4: gifting you know, is this something that the person that

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Speaker 4: you're gifting actually wants? Or are you just buying it

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Speaker 4: because it says amazing value Christmas pack.

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Speaker 2: Thanks for taking some time to feed your mind with

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Speaker 2: us today. Hey, before you go, if you want to

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Speaker 2: hear more from Sarah, make sure you're checking out This

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Speaker 2: is why we find It's a brand new podcast here

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Speaker 2: at Mamma Mia. It's not a podcast about therapy. It

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Speaker 2: is actually just real therapy. You're a fly on the

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Speaker 2: wall as couples and parents and siblings and children all

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Speaker 2: break down their relationships and get to the bottom of

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Speaker 2: their problems with Sarah. I'll drop a link in the

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Speaker 2: show notes. The Quickie is produced by me Taylor Strano,

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Speaker 2: Ilaria Brophy, and Clair Murphy, with audio production by Lou Hill.

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Speaker 1: Mamma Mea acknowledges the traditional owners of land and waters

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Speaker 1: that this podcast is recorded on