WEBVTT - #1941 Adaptability Quotient - Dr. Carlos Davidovich 0:00:01.200 --> 0:00:04.600 I get a team. It's Craig Anthony Harpret's the You Project. 0:00:04.800 --> 0:00:08.960 I hope you're bloody fantastic. It's six o five in 0:00:09.039 --> 0:00:12.480 the PM in the thriving metropolis of Melbourne, down the 0:00:12.480 --> 0:00:16.639 bottom of Australia. And as you know we have this 0:00:16.760 --> 0:00:19.560 show goes now into are you sitting down? Are you ready? 0:00:19.560 --> 0:00:22.520 This show goes into about ninety countries and we have 0:00:22.600 --> 0:00:25.320 people from all over the world who, for whatever reason, 0:00:25.400 --> 0:00:28.520 choose to tune in. So thank you to all you people. 0:00:28.680 --> 0:00:32.760 And I chat. I would say at least three or 0:00:32.760 --> 0:00:35.320 four times a week I chat to someone who isn't 0:00:35.440 --> 0:00:39.000 in Australia, and today I'm doing exactly that. His name 0:00:39.200 --> 0:00:42.520 is doctor Carlos Davidovich. Did I get that right? 0:00:42.600 --> 0:00:44.199 Doc? P perfect? 0:00:45.400 --> 0:00:48.040 And where are you? Tell my audience where you are? 0:00:48.880 --> 0:00:51.479 I'm in Madrid, Spain right now? 0:00:52.159 --> 0:00:54.800 You're in Madrid. I thought you said I'm in my dream, 0:00:54.920 --> 0:00:56.960 so I said, what a great place to be. 0:00:58.080 --> 0:00:59.680 Well, that happens all the time. 0:01:01.920 --> 0:01:06.240 Now, could you tell my crew? I'll try to speak slowly. 0:01:06.360 --> 0:01:08.160 Is the Australian accent hard for you? 0:01:09.880 --> 0:01:11.800 Depends? No, I can't understand you. 0:01:12.880 --> 0:01:16.160 I'll try it well, that's we're probably about equal in 0:01:16.240 --> 0:01:18.920 terms of understanding each other, although you, I think you're 0:01:18.959 --> 0:01:22.120 probably easier to understand the me. Tell my audience a 0:01:22.160 --> 0:01:24.880 little bit about your background and who you are, doc, 0:01:25.000 --> 0:01:26.560 if you would, and what you do. 0:01:27.760 --> 0:01:30.520 Okay, Jess in a nutshell, I mean born and raised 0:01:30.520 --> 0:01:35.279 in Argentina. I'm originally from Argentina. I'm MD, medical doctor. 0:01:35.319 --> 0:01:37.400 I work as medical doctor and also I was an 0:01:37.440 --> 0:01:42.520 executive in business in pharmaceutical, mainly in biotech, so quiet 0:01:42.680 --> 0:01:46.319 niche area. In one moment, I decided to move to 0:01:46.360 --> 0:01:50.240 Europe for personal reasons, not for work, and I had 0:01:50.280 --> 0:01:54.800 to reinvent it myself absolutely and I ended doing what 0:01:54.880 --> 0:01:55.720 I'm doing today. 0:01:56.360 --> 0:01:57.560 I'm executive coach. 0:01:57.880 --> 0:02:02.320 I work with companies very practical way, and what I 0:02:02.400 --> 0:02:06.680 do is to bring I would say practical tips coming 0:02:06.760 --> 0:02:07.840 from neuroscience. 0:02:08.040 --> 0:02:09.320 I don't talk about science. 0:02:09.400 --> 0:02:12.360 I talk about I would say human behavior with the 0:02:12.400 --> 0:02:18.120 support of neuroscience and that how that works in organizations 0:02:18.160 --> 0:02:19.040 and business. 0:02:19.360 --> 0:02:22.480 So what I do is try to bring common topics. 0:02:22.520 --> 0:02:25.000 Could be feedback, could be a growth mindset, could be 0:02:25.320 --> 0:02:28.639 the process of changing the brain. And then to share 0:02:30.120 --> 0:02:36.560 I would say the most accurate and possible practical tips 0:02:36.600 --> 0:02:40.440 on how to deal with that in an organization. As 0:02:40.480 --> 0:02:44.320 you know, Craig, the issues in organization is not about 0:02:44.360 --> 0:02:47.720 the technicality, it's not about the products. It's about how 0:02:47.760 --> 0:02:51.080 people relates with people could be your team, or could 0:02:51.080 --> 0:02:54.160 be your clients or customers. But in the end, it's 0:02:54.160 --> 0:02:56.960 about human behavior and that is what happened. That's my 0:02:57.080 --> 0:03:00.440 specialization to say, to say it in a way, and 0:03:00.480 --> 0:03:03.720 I work now here, but I was living seven years 0:03:03.720 --> 0:03:07.560 in Canada. I work with the rest of Europe Asia 0:03:08.040 --> 0:03:11.079 now from my home, and that is another I would. 0:03:10.880 --> 0:03:15.760 Say positive side effect of the pandemic. I mean now 0:03:15.800 --> 0:03:18.760 we can work from home and all over the world 0:03:18.800 --> 0:03:19.800 and people accept it. 0:03:20.120 --> 0:03:22.400 So that's what I do coaching, and I give a 0:03:22.400 --> 0:03:25.519 lot of talk and lectures. I would say, more of 0:03:25.520 --> 0:03:31.280 the election workshops or different topics applying neuroscience in organization. 0:03:31.680 --> 0:03:32.240 That's what I do. 0:03:33.680 --> 0:03:35.600 What do you think? I mean? I think one of 0:03:35.640 --> 0:03:39.240 the things that everyone has in common, whether it's at 0:03:39.280 --> 0:03:42.360 work or at home, whether it's personal or professional doc 0:03:42.600 --> 0:03:46.560 is that if not everyone, nearly everyone wants to be 0:03:46.600 --> 0:03:52.000 a better version of themselves. You know, whether that's mentally, emotionally, physiologically, 0:03:52.520 --> 0:03:56.080 you know, health, business, career. What do you think some 0:03:56.160 --> 0:03:58.960 of the and I know there's a diverse cross section 0:03:59.080 --> 0:04:02.880 of reasons, but what are some of the bigger barriers 0:04:02.920 --> 0:04:07.839 that get in the way of us and our possibilities, 0:04:08.240 --> 0:04:12.800 us and our potential us and the hard performance version 0:04:12.840 --> 0:04:13.520 of us. 0:04:14.920 --> 0:04:16.040 It's an excellent question. 0:04:16.160 --> 0:04:19.160 And Okay, in the next four hours I will expell you. 0:04:21.360 --> 0:04:24.440 Okay, everybody, get comfortable. This could take a while. 0:04:26.760 --> 0:04:31.240 So let me think just a few seconds. 0:04:31.440 --> 0:04:34.520 I will say that the main barrier and I will 0:04:34.640 --> 0:04:39.760 go I will say cliche is the main barrier is ourselves. 0:04:39.560 --> 0:04:42.920 It's I coach many, many, many, many people, and where 0:04:42.960 --> 0:04:46.360 you can find is this. I like to use the 0:04:46.440 --> 0:04:50.559 metaphor many of us due to the way we deal 0:04:50.760 --> 0:04:56.200 with ourselves, the way we criticize ourselves so much. 0:04:57.360 --> 0:05:01.720 We go through life at the end doing what we 0:05:01.839 --> 0:05:02.520 want to do. 0:05:03.320 --> 0:05:06.479 But it's like the metaphor is like walking with a 0:05:06.560 --> 0:05:12.080 backpack full of stones, so it takes so much energy. 0:05:12.720 --> 0:05:15.320 And my work always is to help people to at 0:05:15.400 --> 0:05:19.160 least to take some stones out of the backpack. And 0:05:19.720 --> 0:05:24.040 going back to your question, the key point is again 0:05:24.120 --> 0:05:27.000 I will say another cliche is how much do you 0:05:27.120 --> 0:05:31.520 understand yourself, how much you listen to your inner narrative 0:05:32.000 --> 0:05:37.080 and you can identify the different characters that we have inside. 0:05:37.720 --> 0:05:41.799 I like to present this. I have a metaphor of multiple. 0:05:41.360 --> 0:05:45.680 Brains, so different brains. In the end we will work 0:05:45.720 --> 0:05:49.920 as one. Okay, I mean they are all intertwined. But 0:05:50.360 --> 0:05:55.360 it's about we have different voices inside all of us, 0:05:55.560 --> 0:05:56.320 and we are healthy. 0:05:56.320 --> 0:05:58.520 It's not schizophrenia, so this is normal. 0:06:00.160 --> 0:06:05.400 Question always with my clients is hey, let's identify which 0:06:05.520 --> 0:06:09.320 of your inner voice are you giving too much power? 0:06:09.720 --> 0:06:14.040 For instance, is the one that is criticized your inner critic? 0:06:14.080 --> 0:06:16.080 How much power will you give to your inner critic, 0:06:16.440 --> 0:06:17.400 because a little bit. 0:06:17.360 --> 0:06:19.560 Is okay, because we'll push you to move forward when 0:06:19.640 --> 0:06:23.320 what is too much will frize you and you will 0:06:23.360 --> 0:06:24.080 stop doing. 0:06:25.080 --> 0:06:27.880 So. What is your level of feeling of guilt? 0:06:28.160 --> 0:06:30.919 Because I like to explain that, for instance, guilt and 0:06:31.000 --> 0:06:33.560 responsibility is a polarity. 0:06:34.120 --> 0:06:36.200 They are the two extreams of the same line. 0:06:36.880 --> 0:06:39.040 What I want to say is what you want to 0:06:39.080 --> 0:06:43.320 say is, hey, man, if you feel guilt, I cannot 0:06:43.360 --> 0:06:43.880 avoid that. 0:06:43.960 --> 0:06:46.240 You will feel guilt if your level of guiltness is. 0:06:46.200 --> 0:06:50.320 Too high, But move as soon as possible to the 0:06:50.440 --> 0:06:57.320 responsibility side. Most of them, they have a completely opposite 0:06:57.560 --> 0:07:02.320 emotional impact. I feel guilt is a negative emotion. I 0:07:02.320 --> 0:07:04.000 don't want to move I don't want to make a 0:07:04.040 --> 0:07:07.920 mistake again. If I feel responsible means I can do it, 0:07:08.360 --> 0:07:11.680 and definitely I will be more productive. 0:07:12.120 --> 0:07:18.040 Makes sense, correct, Yeah, hundred percent. I feel like sometimes, Doc, 0:07:19.280 --> 0:07:23.040 there's a bit of space between self loathing and self awareness. 0:07:23.440 --> 0:07:27.120 You know, self awareness is I could do better, I 0:07:27.160 --> 0:07:30.320 got that wrong. I know what I did wrong. I'm 0:07:30.320 --> 0:07:32.760 going to make a different decision or take a different path, 0:07:33.200 --> 0:07:38.040 embrace the new behavior, ask a better question, whatever, Whereas 0:07:38.040 --> 0:07:41.120 self loathing is I'm an idiot, I always get this wrong. 0:07:42.000 --> 0:07:45.880 I'm always you know that, blah blah. I think the 0:07:46.000 --> 0:07:49.120 difference for me, the challenge over the years, because I 0:07:49.840 --> 0:07:53.160 can have a tendency to beat myself up, right, is 0:07:53.200 --> 0:07:57.760 to recognize what I did wrong, acknowledge it, but not 0:07:57.840 --> 0:07:59.800 immerse myself in self loathing. 0:08:00.080 --> 0:08:03.880 You know, absolutely, But this is the way to hold 0:08:04.000 --> 0:08:08.000 yourself back. And like I told you before, if you can, 0:08:08.920 --> 0:08:14.000 I like to say, can we delete this inner critic voice? 0:08:14.200 --> 0:08:14.600 Maybe not? 0:08:15.680 --> 0:08:20.119 Can we control and manage that voice? The answer is yes, 0:08:20.360 --> 0:08:24.160 it's huge. Yes, Yes, in my personal experience, because I 0:08:24.240 --> 0:08:28.040 also have that voice inside. I learned through years, through years, 0:08:28.120 --> 0:08:29.880 I learned how to deal with it. First of all, 0:08:29.880 --> 0:08:34.120 conclusion number one, that inner critic voice that you call 0:08:34.280 --> 0:08:39.880 self loading is not your friend, is not playing at 0:08:39.920 --> 0:08:40.560 your side. 0:08:41.160 --> 0:08:43.800 Yeah, it's pulling you down. 0:08:44.520 --> 0:08:48.280 Yes, So at the moment you can second concept, this 0:08:48.600 --> 0:08:50.880 inner critic voice is not you. 0:08:53.200 --> 0:08:55.960 I like to define it's a virus that got into 0:08:56.000 --> 0:08:59.000 you when you were very young, when you're very very, 0:08:59.280 --> 0:09:02.720 very very young. This is this is a relationship, the. 0:09:02.600 --> 0:09:08.480 Combination of family environment plus your own personality. It's a combination. 0:09:08.880 --> 0:09:13.240 So it's not blaming the outside. It's a combination. That 0:09:13.360 --> 0:09:17.720 combination allows you to let these virus to get into you, 0:09:17.920 --> 0:09:21.840 this inner critic and will stay with you the rest 0:09:21.880 --> 0:09:24.760 of your life in post or syndrome. Call it whatever 0:09:24.800 --> 0:09:28.079 you want. At the moment you understand that is not 0:09:28.559 --> 0:09:34.480 helping you, then you can start doing something. In my 0:09:34.640 --> 0:09:38.040 personal right, I will say, what I learned is how 0:09:38.080 --> 0:09:40.200 to download. 0:09:39.640 --> 0:09:41.200 The volume of this voice. 0:09:41.440 --> 0:09:45.560 Number one, so don't and I like to use the 0:09:45.640 --> 0:09:49.680 image is take the power away from this voice. 0:09:50.040 --> 0:09:52.280 Don't use so much puck. We give the power to 0:09:52.360 --> 0:09:52.840 this voice. 0:09:52.920 --> 0:09:53.840 Yeah, yea. 0:09:55.000 --> 0:09:59.720 And the second thing is, okay, I will I will confess. 0:10:00.080 --> 0:10:06.840 I will do a confession. My technique with myself that 0:10:07.000 --> 0:10:09.240 I share with my clients is. 0:10:10.720 --> 0:10:12.040 By the fault. 0:10:12.280 --> 0:10:17.080 When I hear that inner voice criticizing me and pull 0:10:17.160 --> 0:10:21.360 me myself, I do exactly the opposite of my voice 0:10:21.400 --> 0:10:25.079 is saying, by the fault, I not even think about it. 0:10:25.160 --> 0:10:27.840 When the voice says, don't do it, I do it. 0:10:27.920 --> 0:10:30.199 When the voice says go that direction, I go. 0:10:30.280 --> 0:10:33.320 The opposite direction. And so far it's working. 0:10:33.400 --> 0:10:38.200 What I mean is, let's get away of what Kaneman 0:10:38.280 --> 0:10:39.200 called the system one. 0:10:39.320 --> 0:10:40.240 I don't know if you remember. 0:10:40.360 --> 0:10:46.520 System one is about instinctual reactions. It's about survival reactions. 0:10:47.160 --> 0:10:52.760 And that is full of stereotype, full of assumption, full 0:10:52.800 --> 0:10:53.679 of biases. 0:10:54.160 --> 0:10:59.600 Yes, that inner critic voice loves these kind of things 0:11:00.160 --> 0:11:06.280 because it's leveraging the power of those biases. Yeah, to 0:11:06.480 --> 0:11:10.360 hold ourselves back, and that is what we need to 0:11:10.760 --> 0:11:15.200 work against. So again, all of us, we did in 0:11:15.280 --> 0:11:18.440 the end many things in life, but the effort was 0:11:18.559 --> 0:11:21.960 too high, too much effort. And that's why I use 0:11:22.040 --> 0:11:26.800 a metaphor, all the backpack full of stones. 0:11:25.080 --> 0:11:28.400 Yes, yes, yeah, and what is I mean. I love 0:11:28.440 --> 0:11:35.040 this whole kind of metacognitive journey of thinking about how 0:11:35.080 --> 0:11:39.320 we think and thinking about you know, even for me, 0:11:39.760 --> 0:11:42.440 like I was a morbidly obse kid, right, So I 0:11:42.480 --> 0:11:45.280 was a fat kid at school and had some good 0:11:45.320 --> 0:11:49.240 experiences and bad experiences, and I grew up in rural 0:11:49.320 --> 0:11:53.040 Australia in the country, I was an any child. I 0:11:53.120 --> 0:11:57.280 had all of these mostly good experiences, right, But in 0:11:57.320 --> 0:12:00.040 a large way, how I think and how I s 0:12:00.240 --> 0:12:03.400 the world and even my beliefs and my values, and 0:12:04.080 --> 0:12:06.320 a lot of that is at least in part a 0:12:06.400 --> 0:12:09.560 byproduct of just where I've been and what I've seen. 0:12:10.240 --> 0:12:13.680 And then I think most of us don't actually do 0:12:15.320 --> 0:12:18.840 a deep dive into our own thinking where we ask 0:12:18.920 --> 0:12:22.920 ourselves where where did that belief come from? I didn't 0:12:23.000 --> 0:12:25.760 choose that belief? Why do I? 0:12:25.800 --> 0:12:26.080 You know? 0:12:26.160 --> 0:12:30.679 And even that whole self awareness piece doc of realizing 0:12:30.720 --> 0:12:33.840 that I'm looking at the world through my own lens, 0:12:34.160 --> 0:12:36.840 so what I'm seeing is my version of the world. 0:12:38.440 --> 0:12:40.800 It's like you and I are in the same conversation 0:12:41.600 --> 0:12:45.480 right now, but we're not in the same experience because 0:12:45.520 --> 0:12:48.200 you're the yeah, And it's like if we have twenty 0:12:48.240 --> 0:12:51.840 thousand people listen to this. Probably nobody is going to 0:12:51.960 --> 0:12:55.840 have for the entirety of the show an identical experience. 0:12:56.440 --> 0:12:58.920 You know, you and I are the stimulus or the stimuli. 0:12:59.640 --> 0:13:02.000 And then they're going to process the data and some 0:13:02.080 --> 0:13:03.959 of them will say that was great, and some of 0:13:04.000 --> 0:13:05.320 them will say that was crap. 0:13:06.200 --> 0:13:10.080 Absolutely, and that is correct. This is normal, and we 0:13:10.120 --> 0:13:12.960 need to accept this normality. I like to call it 0:13:13.000 --> 0:13:17.280 the ripple effect, you know, so because we can say 0:13:17.320 --> 0:13:20.240 whatever we believe or we want to say, but we 0:13:20.320 --> 0:13:24.960 need to be I will say, humble enough and open 0:13:25.120 --> 0:13:27.079 and flexible enough to. 0:13:27.200 --> 0:13:29.920 Respect other people's perceptions. 0:13:30.760 --> 0:13:34.400 So and stop saying you see it like me, right, 0:13:34.559 --> 0:13:37.560 No you don't, yes, and I will know. I will 0:13:37.559 --> 0:13:40.000 bring another thing that's very known. Right, we don't see 0:13:40.000 --> 0:13:41.880 the world as it is. We see it as we are, 0:13:42.559 --> 0:13:45.720 so all of us we have different components of our lens. 0:13:46.200 --> 0:13:50.200 This is normal. At the moment that we accept the 0:13:50.280 --> 0:13:53.400 normality of these things, then we can deal with them. 0:13:53.720 --> 0:13:58.760 At the moment we fight with those facts that are 0:13:58.800 --> 0:14:03.959 around us all the time, we are generating the problem ourselves. 0:14:04.880 --> 0:14:06.320 You mentioned one. 0:14:06.120 --> 0:14:10.079 Word, Craig that I would say is essential on the 0:14:10.120 --> 0:14:14.040 whole story called metacognition. I didn't want to bring the concept, 0:14:14.040 --> 0:14:17.480 but not to make a complicated Metacognition is thinking about thinking. 0:14:17.600 --> 0:14:20.120 Another word, is the typical situation that. 0:14:20.200 --> 0:14:22.720 I'm doing something and in one moment I ask myself 0:14:22.760 --> 0:14:26.480 what am I doing? That is metacognition that is observed 0:14:26.520 --> 0:14:30.680 myself at the moment I can observe myself. This is 0:14:30.720 --> 0:14:35.160 a fantastic I will say, sign that I can control 0:14:35.240 --> 0:14:38.920 myself in a positive way. Yes, I'm going back to 0:14:38.960 --> 0:14:43.640 the different inner voices that plays inside of us. If 0:14:43.680 --> 0:14:47.760 I let my reptilian brain very primitive, very survival, very 0:14:47.760 --> 0:14:49.080 is zero sum game. 0:14:50.400 --> 0:14:54.360 Give the power to that voice. My life will. 0:14:54.200 --> 0:14:58.680 Be quite miserable just to say me one way. But 0:14:58.800 --> 0:15:04.640 if I'm in control, I will try to highlight positive emotions. 0:15:05.200 --> 0:15:09.520 I will try that my positive emotions will hijack in 0:15:09.600 --> 0:15:12.000 a positive way in my rational brain. Let's put it 0:15:12.120 --> 0:15:17.240 like this, and I will leave my survival brain or 0:15:17.400 --> 0:15:23.040 voice just for emergency when really I'm in danger and 0:15:23.120 --> 0:15:27.360 I need to survive and I cannot think. But please today, 0:15:28.760 --> 0:15:32.000 based on what happened in certain part of the world, 0:15:32.480 --> 0:15:38.320 and mainly based on the news, the news knows very clearly, 0:15:39.360 --> 0:15:43.640 if I can aim the reptilian brain or survival mode, 0:15:43.720 --> 0:15:46.400 we will sell more newspapers. 0:15:47.080 --> 0:15:47.920 It's very simple. 0:15:48.920 --> 0:15:56.000 Active activating the survival mechanism of people means I'm the 0:15:56.240 --> 0:16:01.240 owner of their will and I can decide what I 0:16:01.360 --> 0:16:06.160 want and they cannot escape from my power. 0:16:06.440 --> 0:16:08.160 Makes sense what I'm saying. I don't want to make 0:16:08.200 --> 0:16:09.040 it complicated. 0:16:09.560 --> 0:16:13.440 No, No, it's great, it's great. You know what fascinates 0:16:13.480 --> 0:16:20.920 me doc that people are drawn to attracted to watching 0:16:22.400 --> 0:16:28.480 bad news or sad news or like And I don't know, 0:16:28.560 --> 0:16:31.760 I'm sure you know this, but a few times around 0:16:31.800 --> 0:16:35.440 the world they've tried to run news services like thirty 0:16:35.440 --> 0:16:38.880 minutes News that only presented good news. It was all news, 0:16:39.440 --> 0:16:41.960 but it was only good news. And they all failed 0:16:41.960 --> 0:16:43.640 because no one wanted to watch it. 0:16:44.600 --> 0:16:47.160 No I wanted to watch it. This is a very 0:16:47.240 --> 0:16:49.720 basic understanding of human behavior. 0:16:50.280 --> 0:16:55.680 Yeah, so remember that the brain has many basic rules. 0:16:56.000 --> 0:17:00.600 Now that one of them is the brain needs to needs. 0:17:00.400 --> 0:17:04.400 To have a plan about the future. It's creating plan 0:17:04.520 --> 0:17:08.399 of the future all the time. The brain doesn't care 0:17:08.800 --> 0:17:11.280 that the plan is going to happen. What the brain 0:17:11.400 --> 0:17:16.200 cares that has a plan. The reason number why that's 0:17:16.200 --> 0:17:16.639 the question. 0:17:16.760 --> 0:17:18.840 The why is because. 0:17:18.560 --> 0:17:23.359 Then the brain feels that can do some kind of prevention, 0:17:23.880 --> 0:17:30.840 can be prepared for that future. Okay, negative news is 0:17:30.880 --> 0:17:35.760 the one that will activate faster, sooner and a more 0:17:35.880 --> 0:17:40.040 powerful way my brain because my brain will sense will 0:17:40.040 --> 0:17:42.520 not go to the details of them, that doesn't matter, 0:17:42.880 --> 0:17:45.520 but the brain will feel, hey, there is a danger. 0:17:45.560 --> 0:17:49.880 It's a threat around me. Then I need to activate 0:17:50.000 --> 0:17:54.280 all my protection of my defensive mode or survival mode 0:17:54.400 --> 0:17:57.840 to be prepared. That's the only reason. And I will 0:17:57.880 --> 0:18:00.280 say a joke now that people. 0:18:00.160 --> 0:18:04.159 Love the Weather channel. Tell me why people will like 0:18:04.200 --> 0:18:04.840 the Weather. 0:18:04.760 --> 0:18:08.159 Channel complaining. 0:18:09.800 --> 0:18:12.440 Because no, no, because the weather is telling you about 0:18:12.440 --> 0:18:15.879 what's going to come, what is going to happen, telling 0:18:15.920 --> 0:18:18.280 you about the future, then it can be prepared. 0:18:19.400 --> 0:18:22.760 So remember, we love certain We love certainty, don't we. 0:18:22.760 --> 0:18:25.800 We love predictability. We love to know what's coming. 0:18:27.480 --> 0:18:28.920 That goes in the same bucket. 0:18:29.240 --> 0:18:33.680 And I like to say that uncertainty is the kryptonite 0:18:33.760 --> 0:18:34.280 of the brain. 0:18:36.600 --> 0:18:37.480 Uncertainty. 0:18:37.680 --> 0:18:43.200 The brain hates uncertainty for one simple reason, cannot be prepared. 0:18:44.840 --> 0:18:52.320 The key negative impact of the pandemic besides the medical issue. 0:18:52.280 --> 0:18:54.560 We'll not go there and millions of people die. 0:18:55.240 --> 0:18:59.679 The main psychological and emotional impact was uncertainty. 0:19:00.359 --> 0:19:02.719 Yes, was that nobody knew what was coming. 0:19:03.200 --> 0:19:06.680 Nobody knew what's going to happen. Everybody was making stories 0:19:06.720 --> 0:19:09.239 about in a month, it's over to months whatever. So 0:19:09.280 --> 0:19:11.760 what I'm trying to say there was no way to 0:19:11.800 --> 0:19:16.320 be prepared, and that is that is very danger for 0:19:16.440 --> 0:19:22.600 our behavior and for our emotional stability. So when I 0:19:22.760 --> 0:19:25.760 coach people let's go, let's go, let's get away from 0:19:25.800 --> 0:19:28.760 the pandemic and go back to normal situation and company, 0:19:30.000 --> 0:19:33.120 the way that I can help them to come down 0:19:33.280 --> 0:19:38.720 and be in control is getting the right information. And 0:19:38.880 --> 0:19:43.119 because because information is what gives you the opportunity to 0:19:43.160 --> 0:19:46.560 do something, That's what I mean. So in another word, 0:19:46.920 --> 0:19:51.119 when I work a lot in how to neutralize uncertainty, 0:19:52.680 --> 0:19:58.240 because uncertainty is what plays absolutely against our behavior, our 0:19:58.560 --> 0:20:02.560 decision making process. And you know much better than me 0:20:02.720 --> 0:20:04.840 that we live in a Voca world, right, I mean 0:20:04.920 --> 0:20:09.520 the the Vuka acronym. You know, and and and and 0:20:09.760 --> 0:20:13.399 now even more I will say now that jump to 0:20:13.480 --> 0:20:17.159 the next level booka world. So at the moment that 0:20:17.200 --> 0:20:21.440 we accept that the Voca world is the normal, the 0:20:21.480 --> 0:20:22.520 new normal. 0:20:23.160 --> 0:20:25.240 Then we can start feeling differently. 0:20:26.040 --> 0:20:28.320 So what I'm trying to say is always there is 0:20:28.359 --> 0:20:31.720 a way to deal with the external world, but we 0:20:31.840 --> 0:20:36.720 need to try to define properly what's going on another thing. 0:20:37.040 --> 0:20:38.399 Sorry, go ahead, please correct. 0:20:39.080 --> 0:20:41.880 No, sorry, I was just gonna say. Also, I mean 0:20:41.920 --> 0:20:46.200 one of the the practical realities of the human experience too, 0:20:46.440 --> 0:20:51.160 is that a lot of what I need to deal with, 0:20:51.240 --> 0:20:53.080 you need to deal with, we all need to deal with, 0:20:53.359 --> 0:20:57.200 is that moving forward, there will be uncertainty, there will 0:20:57.240 --> 0:21:03.119 be discomfort, there will be you know, there will be challenges, 0:21:03.160 --> 0:21:05.720 and so like part of our survival is to be 0:21:05.800 --> 0:21:09.160 able to navigate all of the unknowns, the uncertain, the unfamiliar, 0:21:09.240 --> 0:21:13.119 the uncomfortable, you know, because without that capacity to be 0:21:13.119 --> 0:21:17.760 able to adapt, because the world is dynamic and things 0:21:17.760 --> 0:21:20.800 are not set in stone and we can't predict the future, 0:21:21.040 --> 0:21:26.920 it mostly Yeah. So while so while like uncertainty might 0:21:26.960 --> 0:21:30.320 be kryptonite for the brain, I feel like in another 0:21:30.359 --> 0:21:36.760 way oppositionally, it's almost a gift in that it helps 0:21:36.800 --> 0:21:40.520 me become adaptable and resilient and capable, and it builds 0:21:40.520 --> 0:21:45.560 skill and understanding and confidence, you know, Like because for me, 0:21:45.720 --> 0:21:47.480 so much of what I've had to do over the 0:21:47.600 --> 0:21:50.400 last thirty years, developing businesses and all of the things 0:21:50.400 --> 0:21:54.400 I've done, it's been fraught with uncertainty. Like it's been, 0:21:54.440 --> 0:21:57.960 there's been more unknown than known. And in the middle 0:21:58.000 --> 0:22:00.240 of that, in the middle of all of that, you're like, well, 0:22:00.280 --> 0:22:02.280 I need to adapt, I need to learn, I need 0:22:02.320 --> 0:22:05.199 to evolve, I need to get better, I need to understand. 0:22:05.920 --> 0:22:10.480 So it's like this juxtaposition. While the brain's terrified of it, 0:22:11.000 --> 0:22:14.800 but in terms of our potential, it's almost necessary for development. 0:22:16.440 --> 0:22:19.080 You're so right, Craig, and I want to complete my 0:22:19.200 --> 0:22:23.119 previous idea. Uncertainty is kryptonite for the brain at the 0:22:23.200 --> 0:22:27.359 moment that the brain is not accepting uncertainty as the 0:22:27.480 --> 0:22:32.240 normal way of living. Right And based on your comment, 0:22:32.359 --> 0:22:35.560 and I love it so at the moment that the 0:22:35.600 --> 0:22:37.400 brain understands that. 0:22:38.080 --> 0:22:40.760 And again another applichie that change is the only thing 0:22:40.800 --> 0:22:41.800 that is stable. 0:22:43.240 --> 0:22:46.000 At the moment that we understand this, then we can 0:22:46.240 --> 0:22:48.520 deal We can deal with the external world in a 0:22:48.560 --> 0:22:49.120 different way. 0:22:49.160 --> 0:22:49.640 One of my. 0:22:50.480 --> 0:22:56.320 More requested workshop today is called the New Queue. I'm 0:22:56.359 --> 0:22:59.320 sure you heard about it. So it's not about the IQ, 0:22:59.840 --> 0:23:02.400 is not about the EQ. Now we talk about. 0:23:02.200 --> 0:23:04.879 The AQ or adaptability question. 0:23:05.560 --> 0:23:06.800 Yeah, I love it, I love it. 0:23:07.480 --> 0:23:09.840 Adaptability question is not about resilience. 0:23:09.960 --> 0:23:14.359 Resilience one component And and do you know what is 0:23:14.400 --> 0:23:20.240 the key factor of people with a high AQ or 0:23:20.320 --> 0:23:28.240 high adaptability question? The key component is the ability to unlearn. 0:23:30.440 --> 0:23:31.959 I love that, love that. 0:23:32.040 --> 0:23:36.480 How much am I prepared to give away knowledge that 0:23:36.640 --> 0:23:41.879 is not useful anymore? How much I can really accept 0:23:42.080 --> 0:23:45.600 that I need to study again? How much? How much 0:23:45.680 --> 0:23:48.159 I access? It's not studying again because it's not starting 0:23:48.160 --> 0:23:48.600 from zero. 0:23:48.640 --> 0:23:51.560 I mean we are, we have an experience, but that 0:23:51.680 --> 0:23:53.480 I need to learn something new. 0:23:53.520 --> 0:23:55.320 But to be able to learn. 0:23:56.240 --> 0:24:00.439 If I don't und learn, I cannot accept it. I 0:24:00.600 --> 0:24:05.760 like to quote one professor from Singularity University, and may 0:24:05.800 --> 0:24:09.680 you heard about it? A Singularity university is the one 0:24:09.680 --> 0:24:14.040 that they described is AQ. They say, don't let your 0:24:14.320 --> 0:24:19.800 past success will interfere in your future success. 0:24:20.320 --> 0:24:21.840 Yes, yeah, I love it. 0:24:22.920 --> 0:24:27.840 We realize so much in my past. And I will 0:24:27.840 --> 0:24:28.480 tell you why. 0:24:28.600 --> 0:24:31.280 I don't want to complicate a story, and tell me 0:24:31.359 --> 0:24:32.639 if my Spanglish is okay? 0:24:32.640 --> 0:24:35.760