1 00:00:06,120 --> 00:00:07,920 Speaker 1: Welcome to Fear and Greed Q and A where we 2 00:00:08,000 --> 00:00:12,160 Speaker 1: ask and answer questions about business, investing, economics, politics and more. 3 00:00:12,240 --> 00:00:15,480 Speaker 1: I'm Sean Aylmer. Today we're talking about AI, but we're 4 00:00:15,480 --> 00:00:19,720 Speaker 1: going beyond the surface level improvements to productivity. I'm joined 5 00:00:19,720 --> 00:00:21,759 Speaker 1: in the studio by two leaders in this space who 6 00:00:21,800 --> 00:00:24,639 Speaker 1: together can develop a blueprint on how the public and 7 00:00:24,720 --> 00:00:27,440 Speaker 1: private sectors can collaborate to make the most of the 8 00:00:27,480 --> 00:00:31,760 Speaker 1: AI opportunity. Victor Dominello is the CEO of the Future 9 00:00:31,800 --> 00:00:34,680 Speaker 1: Government Institute. He was previously the New South Wales Minister 10 00:00:34,960 --> 00:00:37,479 Speaker 1: for Customer Service and Digital Government and an expert in 11 00:00:37,520 --> 00:00:40,800 Speaker 1: government and technology reform. Victor, Welcome to Fear and Greed. 12 00:00:41,920 --> 00:00:45,080 Speaker 1: We're also joined by Ivan Zau. Ivan is the founder 13 00:00:45,120 --> 00:00:48,680 Speaker 1: and CEO of AI company Notion, a product that I 14 00:00:48,800 --> 00:00:51,080 Speaker 1: use in fact in another business. He's visiting Australia at 15 00:00:51,120 --> 00:00:53,640 Speaker 1: the moment and joins us in the studio. Ivan, Welcome 16 00:00:53,680 --> 00:00:54,320 Speaker 1: to the podcast. 17 00:00:54,360 --> 00:00:55,240 Speaker 2: Thank you for having me. 18 00:00:55,440 --> 00:00:57,760 Speaker 1: Starting with you tell me the Notion's story, where it 19 00:00:57,800 --> 00:01:00,000 Speaker 1: came from, what you do, how it works. 20 00:01:00,240 --> 00:01:03,920 Speaker 2: We are a companies started in San Francisco. That's the 21 00:01:04,000 --> 00:01:07,240 Speaker 2: idea de kay Ago where the last seven years where 22 00:01:07,240 --> 00:01:09,720 Speaker 2: a product market fit. The problem we're trying to solve 23 00:01:09,760 --> 00:01:12,560 Speaker 2: that people have too many tools for doing work, doing 24 00:01:12,600 --> 00:01:16,240 Speaker 2: office work, knowledge work. There's document there's notes taking in 25 00:01:16,280 --> 00:01:19,600 Speaker 2: their project management. They're scattered all over the places. And 26 00:01:19,680 --> 00:01:22,160 Speaker 2: right now there's even more AI tool coming to the market. 27 00:01:22,440 --> 00:01:24,800 Speaker 2: So our goal is to consolidate into one place and 28 00:01:24,840 --> 00:01:26,760 Speaker 2: make it very easy for you to do work and 29 00:01:26,800 --> 00:01:29,200 Speaker 2: make it safe for AI to unlock the power of 30 00:01:29,240 --> 00:01:29,760 Speaker 2: AI for you. 31 00:01:30,120 --> 00:01:34,360 Speaker 1: Is that the ultimate goal of II because at the moment, 32 00:01:34,400 --> 00:01:37,000 Speaker 1: I mean, I suppose pre II one had apps that 33 00:01:37,080 --> 00:01:39,840 Speaker 1: you'd use for different things. With II, there are different 34 00:01:39,840 --> 00:01:43,600 Speaker 1: ways that you access It is the sort of the 35 00:01:43,640 --> 00:01:47,440 Speaker 1: Holy Griial, the ability to have one app or one 36 00:01:47,520 --> 00:01:50,200 Speaker 1: software that actually allows you to do it all. 37 00:01:51,320 --> 00:01:55,560 Speaker 2: Usually fewer. The better points solution has this place because 38 00:01:55,560 --> 00:01:58,000 Speaker 2: they can find product market fit easier, easier to find 39 00:01:58,000 --> 00:02:01,560 Speaker 2: a target audience through the Internet. The downside of too 40 00:02:01,560 --> 00:02:04,880 Speaker 2: many fragmented points solutions. It's number one for humans. You 41 00:02:04,920 --> 00:02:07,440 Speaker 2: need to jump between different apps, so you're a tentional 42 00:02:07,520 --> 00:02:12,440 Speaker 2: spread different software tools and more recently with AI likes 43 00:02:12,480 --> 00:02:15,160 Speaker 2: all the context to be together, so you probably heard 44 00:02:15,200 --> 00:02:18,440 Speaker 2: the term context window air like the context. Just another 45 00:02:18,480 --> 00:02:21,560 Speaker 2: fancy were to say data, all the data to be together, 46 00:02:21,600 --> 00:02:23,000 Speaker 2: so yeah, I can make sense of it and do 47 00:02:23,080 --> 00:02:23,560 Speaker 2: work for you. 48 00:02:24,280 --> 00:02:26,160 Speaker 1: Is there a way of getting the size of the prize? 49 00:02:26,200 --> 00:02:26,560 Speaker 1: In II? 50 00:02:27,360 --> 00:02:31,720 Speaker 2: It's think about Industrial revolution? What's the size of industrial revolution? 51 00:02:31,840 --> 00:02:35,200 Speaker 2: It's everything that modern world is made of. So in 52 00:02:35,240 --> 00:02:37,959 Speaker 2: some sense we're in the third Industrial revolution with information 53 00:02:38,040 --> 00:02:42,040 Speaker 2: with AI. Right, So it's hard to gauge how large 54 00:02:42,080 --> 00:02:44,959 Speaker 2: the size of the price is, but it's going to 55 00:02:45,000 --> 00:02:45,640 Speaker 2: be gigantic. 56 00:02:46,000 --> 00:02:48,880 Speaker 1: Okay, Victor, you have had a lot of experience, particularly 57 00:02:48,880 --> 00:02:55,360 Speaker 1: digitalization technology, streamlining the way government works. What is the 58 00:02:55,400 --> 00:02:58,320 Speaker 1: size of the prize, but also what's the cost of AI? 59 00:02:59,360 --> 00:03:04,400 Speaker 3: Oh? In terms of the size of the prize, AI 60 00:03:04,720 --> 00:03:08,120 Speaker 3: is basically uning to disrupt pretty much everything in the 61 00:03:08,240 --> 00:03:12,920 Speaker 3: knowledge economy, and that is you know, as a very 62 00:03:12,960 --> 00:03:17,200 Speaker 3: big horizontal, but then you put robotics on top of 63 00:03:17,200 --> 00:03:20,040 Speaker 3: that in the next decade in particular, and then you're 64 00:03:20,040 --> 00:03:22,440 Speaker 3: going to go into some deep verticals as well. Like 65 00:03:22,720 --> 00:03:28,160 Speaker 3: it's significant. I was at the productivity roundtable with the 66 00:03:28,200 --> 00:03:32,040 Speaker 3: federal government recently, and you know, the federal government, to 67 00:03:32,080 --> 00:03:33,960 Speaker 3: their credit, they said, we're not going to get any 68 00:03:34,000 --> 00:03:37,160 Speaker 3: more productivity gains with more pen and paper, We're going 69 00:03:37,200 --> 00:03:42,320 Speaker 3: to have to use tech, and again, AI is the 70 00:03:42,360 --> 00:03:45,320 Speaker 3: greater enable if we use it safely in a trustworthy way. 71 00:03:45,840 --> 00:03:48,720 Speaker 3: The price is huge. Every day I'm waking up and 72 00:03:48,760 --> 00:03:53,920 Speaker 3: I'm seeing new advancements in medicine. You know Huntington's disease, 73 00:03:53,960 --> 00:03:57,960 Speaker 3: for example, they're using AI now to break through that 74 00:03:58,240 --> 00:04:03,320 Speaker 3: via Crispa. These things were not even conceivable four or 75 00:04:03,360 --> 00:04:06,360 Speaker 3: five years ago. They're alone ten years ago. So what's 76 00:04:06,360 --> 00:04:10,600 Speaker 3: the size of the prize? Profound productivity dividends, but more importantly, 77 00:04:12,040 --> 00:04:15,480 Speaker 3: profound reduction in suffering and improving in quality of life? 78 00:04:16,040 --> 00:04:18,600 Speaker 1: What about the cost? I'm not talking about jobs, because 79 00:04:18,600 --> 00:04:21,159 Speaker 1: I'm a great believer. We don't lose jobs. In fact, 80 00:04:21,160 --> 00:04:23,760 Speaker 1: technology tends to create jobs. They're just in different spaces. 81 00:04:24,360 --> 00:04:27,200 Speaker 1: Are they costs of societal costs? Yeah? 82 00:04:27,240 --> 00:04:31,520 Speaker 3: Like I'm an ultimate optimist, but look, I think there 83 00:04:31,640 --> 00:04:35,160 Speaker 3: is a there's a risk that it's going to be 84 00:04:35,279 --> 00:04:37,960 Speaker 3: very disruptive. So it's going to I think the waters 85 00:04:37,960 --> 00:04:41,240 Speaker 3: are going to be choppy, particularly over the next decade, 86 00:04:41,520 --> 00:04:46,400 Speaker 3: as waves and waves and waves of disruption coming place. 87 00:04:47,560 --> 00:04:50,640 Speaker 3: It's just question how resilient we are to bounce back 88 00:04:50,680 --> 00:04:53,320 Speaker 3: and to find the next groove to your point. Now, 89 00:04:53,400 --> 00:04:56,119 Speaker 3: ultimately I think we're end up in a much better place. 90 00:04:56,160 --> 00:04:59,680 Speaker 3: But how do we ride those waves of disruption in 91 00:04:59,720 --> 00:05:03,599 Speaker 3: a fair equitable way throughout society. Then there's obviously the 92 00:05:03,680 --> 00:05:08,320 Speaker 3: huge cost of energy. But again, as an optimist, I'm 93 00:05:08,360 --> 00:05:12,599 Speaker 3: thinking that AI will help us drive down or find 94 00:05:12,680 --> 00:05:15,400 Speaker 3: new ways to improve energy, whether it's so all the 95 00:05:15,480 --> 00:05:19,560 Speaker 3: panels or even fusion. In the next decade, I'm hoping 96 00:05:19,640 --> 00:05:20,600 Speaker 3: that we'll get there. 97 00:05:21,320 --> 00:05:24,360 Speaker 1: I haven't Australia as a country. What do we need 98 00:05:24,400 --> 00:05:27,599 Speaker 1: to do? And let's start with skills. What skills do 99 00:05:27,680 --> 00:05:30,919 Speaker 1: we need in the next ten years to be successful 100 00:05:30,960 --> 00:05:33,040 Speaker 1: in AI because it's going to be a very competitive 101 00:05:33,080 --> 00:05:35,359 Speaker 1: marketplace because every country is having this conversation. 102 00:05:35,680 --> 00:05:37,560 Speaker 2: Yeah, and I I agree with Victoria that will be 103 00:05:37,600 --> 00:05:40,320 Speaker 2: a bit choppy. So if you think about what AA does, 104 00:05:40,440 --> 00:05:46,160 Speaker 2: it's the classic software sort of remove some super repetitive work, 105 00:05:46,360 --> 00:05:48,880 Speaker 2: like you don't no longer need to run peril with envelopes, 106 00:05:49,279 --> 00:05:51,800 Speaker 2: press the button runs the peril. It can do some 107 00:05:51,839 --> 00:05:56,000 Speaker 2: of fuzzy repetitive work still busy work, right, So and 108 00:05:56,120 --> 00:05:59,560 Speaker 2: some people's job will be largely it's very busy work. 109 00:06:00,000 --> 00:06:02,160 Speaker 2: People job a little busy work, but a I can 110 00:06:02,200 --> 00:06:04,440 Speaker 2: do more of that, and those people need to adjust 111 00:06:05,720 --> 00:06:08,039 Speaker 2: the way we think about it. Inside notion is like 112 00:06:08,920 --> 00:06:13,920 Speaker 2: one person equal to their capabilities plus their taste and 113 00:06:13,960 --> 00:06:19,080 Speaker 2: plus their agency. So capability is what you can do, 114 00:06:19,200 --> 00:06:22,720 Speaker 2: mental calculus, how much knowledge you remember, how you got 115 00:06:22,720 --> 00:06:26,719 Speaker 2: a accounting especially in some simes, AI really level the 116 00:06:26,760 --> 00:06:30,599 Speaker 2: plane fail of capability, make everyone almost like a pseudo programmer. 117 00:06:31,120 --> 00:06:33,320 Speaker 2: Allow people to write pretty well now with the help 118 00:06:33,360 --> 00:06:37,160 Speaker 2: of AI, but AI doesn't quite do as much. It's 119 00:06:37,240 --> 00:06:39,360 Speaker 2: give you a taste, like what's your point of view 120 00:06:39,440 --> 00:06:41,760 Speaker 2: of the world, what would you like to do, what's 121 00:06:41,760 --> 00:06:45,120 Speaker 2: your opinion, what's the right architecture of something? And lastly 122 00:06:45,200 --> 00:06:49,159 Speaker 2: it's agency. Do you have the will and curiosity and 123 00:06:49,279 --> 00:06:52,320 Speaker 2: drive to make something happen? I would say, as AI 124 00:06:52,440 --> 00:06:55,560 Speaker 2: leveling a play fail of capability, that means there's more 125 00:06:55,640 --> 00:06:57,880 Speaker 2: requirement for people to dial up their tastes and diet 126 00:06:57,920 --> 00:07:01,520 Speaker 2: up their agency, and school doesn't teach those things as 127 00:07:01,600 --> 00:07:04,800 Speaker 2: much today. I wish they do, but I think the 128 00:07:04,920 --> 00:07:07,960 Speaker 2: younger generation that has naturally had more curiosity, more drive, 129 00:07:08,000 --> 00:07:10,000 Speaker 2: more agency, I think they will do fine. 130 00:07:10,560 --> 00:07:14,080 Speaker 1: Okay, I mean just following that through. So in some way, 131 00:07:14,200 --> 00:07:18,240 Speaker 1: you know creatives arts sort of thinking outside the box, 132 00:07:18,280 --> 00:07:22,800 Speaker 1: that whole kind of idea potentially could boom in an 133 00:07:22,880 --> 00:07:26,760 Speaker 1: AI world. The capability is matched in some ways. 134 00:07:26,800 --> 00:07:30,880 Speaker 2: Yes, I think I want to separate our creativity from 135 00:07:31,120 --> 00:07:36,240 Speaker 2: from taste. Creativity is kind of like people always think 136 00:07:36,320 --> 00:07:39,840 Speaker 2: drawing is creativity, but AI image model can draw better 137 00:07:39,880 --> 00:07:43,640 Speaker 2: than human can, right, I would say in my definition 138 00:07:43,800 --> 00:07:46,080 Speaker 2: is the point of view of the world, the one 139 00:07:46,160 --> 00:07:48,640 Speaker 2: direction you want. You want to create a piece of 140 00:07:48,760 --> 00:07:51,360 Speaker 2: r or piece of business that's unique in the world. 141 00:07:51,680 --> 00:07:55,360 Speaker 2: That's if you get something writing by Chagi can feel 142 00:07:55,440 --> 00:07:58,920 Speaker 2: like someone just round the mill written person written that. 143 00:07:59,240 --> 00:08:01,320 Speaker 2: But you have a new, unique idea that you want 144 00:08:01,320 --> 00:08:05,480 Speaker 2: pushed out. That's your taste. I think that will be valued. 145 00:08:06,080 --> 00:08:08,280 Speaker 2: And if you hold onto your tasts, then you need 146 00:08:08,320 --> 00:08:11,400 Speaker 2: your agency and drive to make that happen. That's innately 147 00:08:11,480 --> 00:08:14,680 Speaker 2: human and that AA cannot do that today. 148 00:08:14,960 --> 00:08:18,120 Speaker 1: It's interesting think that how does the government set itself 149 00:08:18,280 --> 00:08:20,680 Speaker 1: set us up for success in this How much is 150 00:08:20,720 --> 00:08:22,880 Speaker 1: it about public sector and how much is it about 151 00:08:22,920 --> 00:08:23,560 Speaker 1: private sector. 152 00:08:24,120 --> 00:08:27,240 Speaker 3: I think that collaboration is critical, Like if government does 153 00:08:27,280 --> 00:08:30,720 Speaker 3: it all, then you know we've seen what happens in 154 00:08:30,720 --> 00:08:34,640 Speaker 3: North Korea about that, Like, we need the engine room 155 00:08:34,640 --> 00:08:36,760 Speaker 3: of the economy is always going to be the private sector, 156 00:08:37,320 --> 00:08:40,240 Speaker 3: so we need that to be enabled. We need government 157 00:08:40,280 --> 00:08:42,880 Speaker 3: to be the good elephant in the room, the one 158 00:08:42,920 --> 00:08:45,840 Speaker 3: that's moving, rather than the slow or the rampant one. 159 00:08:46,679 --> 00:08:49,160 Speaker 3: And I think you know, the most important thing governments 160 00:08:49,200 --> 00:08:53,640 Speaker 3: can do is to create standards and structures. So it's 161 00:08:53,679 --> 00:08:58,760 Speaker 3: a genuine ecosystem play. So for example, as Ivan was explaining, 162 00:08:59,040 --> 00:09:01,800 Speaker 3: like what's the government's role in that journey? 163 00:09:01,840 --> 00:09:02,520 Speaker 1: Like in my. 164 00:09:03,240 --> 00:09:08,600 Speaker 3: Personal view, we're pupils at school, but we're students for life, 165 00:09:08,960 --> 00:09:11,960 Speaker 3: So you know, we get some credentials along the way, 166 00:09:12,240 --> 00:09:16,360 Speaker 3: Like I'm a lawyer, hard credential. I might pivot and 167 00:09:16,360 --> 00:09:20,320 Speaker 3: then become an engineer, a hard credential teacher. But there's 168 00:09:20,320 --> 00:09:25,040 Speaker 3: a lot of soft credentials and micro credentials that should 169 00:09:25,040 --> 00:09:28,080 Speaker 3: be part that you're put in your backpack as you're 170 00:09:28,280 --> 00:09:31,720 Speaker 3: becoming that student for life. So how does government create 171 00:09:31,800 --> 00:09:35,959 Speaker 3: that broad environment so that whatever the credentials I've got 172 00:09:36,000 --> 00:09:38,679 Speaker 3: in here, I can share to you, you accept them, 173 00:09:38,720 --> 00:09:41,199 Speaker 3: acknowledge them, and then can put some AI over the 174 00:09:41,240 --> 00:09:43,839 Speaker 3: top of them and say she's victor. You've got all 175 00:09:43,880 --> 00:09:49,160 Speaker 3: these skills hard soft micro You've just been disrupted because 176 00:09:49,160 --> 00:09:53,240 Speaker 3: of the choppy water. With two or three little courses, 177 00:09:53,520 --> 00:09:55,960 Speaker 3: we can put you into this area that's going to 178 00:09:55,960 --> 00:10:00,319 Speaker 3: be laden with jobs. So I think that's a big play. 179 00:10:00,360 --> 00:10:04,600 Speaker 3: The government can help put that architecture together, and I've 180 00:10:04,600 --> 00:10:07,839 Speaker 3: seen some governments do that, Singapore and Estonia or the 181 00:10:07,880 --> 00:10:09,560 Speaker 3: two sort of leading in that area. 182 00:10:10,080 --> 00:10:14,680 Speaker 1: Okay, what's the big challenge for a short term? So, 183 00:10:14,840 --> 00:10:17,199 Speaker 1: I mean I'm thinking of cyber crime or data sovereignty 184 00:10:17,320 --> 00:10:20,520 Speaker 1: or privacy, that sort of thing. Are they all just 185 00:10:20,559 --> 00:10:23,720 Speaker 1: sort of bumps in the road that will come to 186 00:10:23,840 --> 00:10:28,120 Speaker 1: terms with ultimately and appreciate the benefits. And I mean 187 00:10:28,280 --> 00:10:30,920 Speaker 1: they may not actually be negatives in the long run anyway, 188 00:10:30,960 --> 00:10:33,360 Speaker 1: because we may solve some of those issues. I'm just 189 00:10:33,480 --> 00:10:35,600 Speaker 1: interested in the next few years, what is the debate 190 00:10:35,640 --> 00:10:36,640 Speaker 1: going to be about. 191 00:10:36,920 --> 00:10:39,880 Speaker 2: I think that near term, the hyper it's higher than 192 00:10:39,880 --> 00:10:42,920 Speaker 2: the reality, especially within companies. We talked with a lot 193 00:10:42,960 --> 00:10:46,280 Speaker 2: of customer In fact, this trick I'm here meeting many 194 00:10:46,280 --> 00:10:51,120 Speaker 2: customers actually reference something from Higher Business Review recently. Eighty 195 00:10:51,200 --> 00:10:53,720 Speaker 2: some percent that the executives think are going to drasticly 196 00:10:53,840 --> 00:10:56,480 Speaker 2: change their business, but only a few percent that actually 197 00:10:56,480 --> 00:10:59,280 Speaker 2: see it change today, even though we've been having AIR 198 00:10:59,280 --> 00:11:01,600 Speaker 2: for a couple of years. So there's a gap, and 199 00:11:01,679 --> 00:11:04,280 Speaker 2: the gap at least in the company settings in sometimes 200 00:11:04,400 --> 00:11:07,400 Speaker 2: maybe the government setting is the context and the data 201 00:11:07,480 --> 00:11:10,840 Speaker 2: is fragmented. Right, you don't have you don't have context 202 00:11:10,840 --> 00:11:14,920 Speaker 2: being one one together, one place together. Before with Human 203 00:11:14,960 --> 00:11:17,680 Speaker 2: you can copypaste from one app to another app. Human 204 00:11:17,720 --> 00:11:21,240 Speaker 2: are the glue workers. Now AI can do that as 205 00:11:21,320 --> 00:11:24,360 Speaker 2: easily as Human. I cannot jump between different apps. Therefore 206 00:11:24,600 --> 00:11:27,800 Speaker 2: I can do actually cannot do much yet, right, So 207 00:11:27,920 --> 00:11:31,160 Speaker 2: that's a near term challenge and in fact something notion 208 00:11:31,240 --> 00:11:32,280 Speaker 2: you're trying to work on in the. 209 00:11:32,200 --> 00:11:36,720 Speaker 1: Privacyere internation, because that's primarily what you're trying to do, 210 00:11:36,800 --> 00:11:37,199 Speaker 1: isn't it. 211 00:11:37,320 --> 00:11:39,240 Speaker 2: That's why we feel kind of lucky that all the 212 00:11:39,280 --> 00:11:41,640 Speaker 2: things we've been building before AI set up well, set 213 00:11:41,720 --> 00:11:45,040 Speaker 2: up really well for the AI world in terms of 214 00:11:45,120 --> 00:11:46,079 Speaker 2: the user side. 215 00:11:46,559 --> 00:11:46,800 Speaker 3: Well. 216 00:11:47,280 --> 00:11:49,080 Speaker 2: To learn how to use this kind of new type 217 00:11:49,120 --> 00:11:53,000 Speaker 2: of software requires training, right, So like you know, like 218 00:11:53,440 --> 00:11:55,160 Speaker 2: every time you interact with it you might get a 219 00:11:55,200 --> 00:11:57,679 Speaker 2: different answer. It just takes some times to get used to. 220 00:11:57,760 --> 00:11:59,960 Speaker 2: It's almost interact with the human on the other side, 221 00:12:00,080 --> 00:12:02,160 Speaker 2: take some time to know how to get the most 222 00:12:02,160 --> 00:12:05,120 Speaker 2: out of that. In fact, we think it's also on 223 00:12:05,200 --> 00:12:07,880 Speaker 2: the side of product providers like Notion to make the 224 00:12:07,920 --> 00:12:11,600 Speaker 2: software as familiar as possible embedd in people's workflow, rather 225 00:12:11,640 --> 00:12:14,000 Speaker 2: than people have to retrain going through this. You imagine 226 00:12:14,000 --> 00:12:16,679 Speaker 2: you use Notion for writing, Well, we have AI right 227 00:12:16,720 --> 00:12:18,120 Speaker 2: where you do writing, so you don't have to use 228 00:12:18,160 --> 00:12:21,360 Speaker 2: a different product to copypaste between them. From me out 229 00:12:21,400 --> 00:12:26,560 Speaker 2: the society level, I think encouraging people to not just 230 00:12:26,720 --> 00:12:30,079 Speaker 2: to ask better, learn how to be more curious, ask 231 00:12:30,160 --> 00:12:32,520 Speaker 2: better questions because a I can give you a better 232 00:12:32,559 --> 00:12:35,600 Speaker 2: answer than Google can already you don't. We're not short 233 00:12:35,600 --> 00:12:39,079 Speaker 2: of capability, we're answered, we're short of asking the right questions. 234 00:12:39,480 --> 00:12:40,439 Speaker 2: Having a point of view, have. 235 00:12:40,400 --> 00:12:43,840 Speaker 1: A team, and I've had big arguments with Notion. I said, 236 00:12:43,840 --> 00:12:46,560 Speaker 1: hold on, that's you know, you're being a bit hard there, 237 00:12:46,800 --> 00:12:48,480 Speaker 1: and they said, oh, sorry about that. This is what 238 00:12:48,800 --> 00:12:50,760 Speaker 1: It is quite funny how you can actually have an 239 00:12:50,880 --> 00:12:54,240 Speaker 1: argument with the II provider famil it is nation and 240 00:12:54,800 --> 00:12:56,480 Speaker 1: I don't like the why you're doing that, and I 241 00:12:56,559 --> 00:12:59,160 Speaker 1: might apologize and do something different, but it is true. 242 00:12:59,200 --> 00:13:01,000 Speaker 1: The more you do that, the better outcome you get. 243 00:13:01,040 --> 00:13:03,760 Speaker 2: Well you you as a user, You've got a taste 244 00:13:03,760 --> 00:13:07,760 Speaker 2: of what this thing works like, right, and so oftentimes 245 00:13:07,840 --> 00:13:09,560 Speaker 2: it doesn't work the first time you ask, one more 246 00:13:09,640 --> 00:13:12,280 Speaker 2: time you works the second time. So you'll build your 247 00:13:12,280 --> 00:13:13,400 Speaker 2: intelationship with the product. 248 00:13:13,400 --> 00:13:15,800 Speaker 1: What I found, I mean it's not a human, right, 249 00:13:16,040 --> 00:13:18,600 Speaker 1: but actually thinking of it like a human I actually 250 00:13:18,640 --> 00:13:22,920 Speaker 1: find beneficial because then you enunciate. 251 00:13:22,600 --> 00:13:25,160 Speaker 2: It's the closest thank you to a human type of software. 252 00:13:24,840 --> 00:13:27,280 Speaker 1: We created fantastic. I'm a victim. Thank you for talking 253 00:13:27,320 --> 00:13:29,120 Speaker 1: to Fear and Greed Q and a thank you thanks 254 00:13:29,160 --> 00:13:32,200 Speaker 1: for that was Victor Domini, CEO of the Future Government 255 00:13:32,280 --> 00:13:35,880 Speaker 1: Institute and Ivan's our CEO of Notion. If you've got 256 00:13:35,880 --> 00:13:37,880 Speaker 1: something you'd like to know, then sayd through your question 257 00:13:37,920 --> 00:13:40,559 Speaker 1: on LinkedIn, Instagram, Facebook, or at feron greed dot com 258 00:13:40,559 --> 00:13:42,280 Speaker 1: dot you. I'm sure, I all my this is Bear 259 00:13:42,320 --> 00:13:42,680 Speaker 1: and Greed. 260 00:13:42,960 --> 00:13:43,360 Speaker 3: You and da