1 00:00:04,120 --> 00:00:06,920 Speaker 1: Hi, I'm Britney Saunders and welcome to Big Business, the 2 00:00:06,960 --> 00:00:08,920 Speaker 1: place where business is far from boring. 3 00:00:08,960 --> 00:00:11,119 Speaker 2: And today I'm recording on gadigor Land. 4 00:00:11,560 --> 00:00:14,080 Speaker 1: Now I somehow manage to build an empire from the 5 00:00:14,120 --> 00:00:16,720 Speaker 1: garage underneath my house, and I'm here to share it 6 00:00:16,800 --> 00:00:20,680 Speaker 1: all with you, from the wins, the mistakes, the challenging times, 7 00:00:20,720 --> 00:00:23,440 Speaker 1: and the funny moments in between. So, whether you're in 8 00:00:23,480 --> 00:00:26,200 Speaker 1: business already, perhaps you're not in the game at all, 9 00:00:26,360 --> 00:00:29,040 Speaker 1: Maybe you're just looking for some inspo, or you simply. 10 00:00:28,720 --> 00:00:31,000 Speaker 2: Just want to hear the tea, this is the podcast 11 00:00:31,080 --> 00:00:31,319 Speaker 2: for you. 12 00:00:31,800 --> 00:00:35,360 Speaker 1: Coming up on today's episode, I'm joined by two special guests. 13 00:00:35,400 --> 00:00:38,159 Speaker 1: Their names are Emma and Sarah. They are an ossie 14 00:00:38,159 --> 00:00:42,600 Speaker 1: sister duo behind the podcast Interview Boss. Their mission is 15 00:00:42,600 --> 00:00:46,920 Speaker 1: to empower job seekers with the advice, inspiration, and insider 16 00:00:46,960 --> 00:00:49,839 Speaker 1: knowledge they need to take charge of their careers, from 17 00:00:49,960 --> 00:00:53,480 Speaker 1: nailing interviews to landing dream jobs. These two are here 18 00:00:53,520 --> 00:00:56,440 Speaker 1: to help you become the boss of your career. I'm 19 00:00:56,520 --> 00:00:59,000 Speaker 1: especially excited to be having these two on the pod 20 00:00:59,000 --> 00:01:01,280 Speaker 1: today because i feel like I'm going to be able 21 00:01:01,320 --> 00:01:05,520 Speaker 1: to share my insights from a hiring perspective and also 22 00:01:05,680 --> 00:01:07,319 Speaker 1: maybe I'm going to learn a thing or two from 23 00:01:07,319 --> 00:01:11,240 Speaker 1: them as well. So Sarah and Emma, welcome to big Business. 24 00:01:11,600 --> 00:01:12,959 Speaker 3: Thank you, thank you so much. 25 00:01:13,000 --> 00:01:15,560 Speaker 4: We're happy to be here. I've actually followed you for 26 00:01:15,560 --> 00:01:18,200 Speaker 4: a very long time. Al really dug up the data 27 00:01:18,240 --> 00:01:20,800 Speaker 4: the other day on YouTube. It was twenty thirteen in 28 00:01:20,920 --> 00:01:22,399 Speaker 4: June or something that I followed you on. 29 00:01:22,360 --> 00:01:23,520 Speaker 2: You Oh my goodness. 30 00:01:24,360 --> 00:01:26,960 Speaker 1: And now I'm back on YouTube Agan, so this is 31 00:01:27,520 --> 00:01:32,360 Speaker 1: full circle. And also, I have been obsessed with mac 32 00:01:32,480 --> 00:01:35,080 Speaker 1: Velvet Teddy for so many years and I feel like 33 00:01:35,240 --> 00:01:37,480 Speaker 1: it was you that got me onto that over day. 34 00:01:37,560 --> 00:01:39,000 Speaker 2: Yeah, I still wear that every now and then. 35 00:01:39,040 --> 00:01:42,640 Speaker 1: O beauty Superialistic it is every day where. Oh well, 36 00:01:42,680 --> 00:01:44,960 Speaker 1: I'm so excited to chat with you both. Obviously, I've 37 00:01:45,000 --> 00:01:47,080 Speaker 1: done a little bit of research on what both of 38 00:01:47,080 --> 00:01:50,560 Speaker 1: you do, and I feel like you speak my language 39 00:01:50,600 --> 00:01:52,440 Speaker 1: with everything that you talk about. So I feel like 40 00:01:52,480 --> 00:01:54,520 Speaker 1: this pod could go for hours, but we won't do 41 00:01:54,520 --> 00:01:56,840 Speaker 1: that to pau Zander because you'll have to edit for hours. 42 00:01:57,160 --> 00:01:58,560 Speaker 2: But let's just jump straight into it. 43 00:01:58,600 --> 00:02:00,880 Speaker 1: We did send over like a few sessions before you 44 00:02:00,960 --> 00:02:03,280 Speaker 1: both came into the studio today, and one thing that 45 00:02:03,360 --> 00:02:05,160 Speaker 1: stood out to me in your notes that you sent 46 00:02:05,200 --> 00:02:09,399 Speaker 1: to us was why you shouldn't try and be what 47 00:02:09,440 --> 00:02:11,720 Speaker 1: you think they want to hire. 48 00:02:12,160 --> 00:02:14,440 Speaker 3: Yeah, yes, this is huge. 49 00:02:14,520 --> 00:02:18,480 Speaker 5: So it's really hard when people are going through interviews, 50 00:02:18,520 --> 00:02:20,920 Speaker 5: maybe getting knocked back, and they want to ask for 51 00:02:20,960 --> 00:02:22,760 Speaker 5: feedback because they want to know if there's something they 52 00:02:22,760 --> 00:02:25,160 Speaker 5: can improve on, But a lot of the time. 53 00:02:25,160 --> 00:02:27,639 Speaker 3: It's there's not something specific they can give. 54 00:02:27,639 --> 00:02:30,000 Speaker 5: It could just be a vibe that someone else just 55 00:02:30,040 --> 00:02:33,000 Speaker 5: had that little bit more experience. So if you take 56 00:02:33,080 --> 00:02:35,919 Speaker 5: a little piece of feedback that you're given and make 57 00:02:35,960 --> 00:02:40,280 Speaker 5: that your entire new personality, take it completely on, you're 58 00:02:40,280 --> 00:02:43,120 Speaker 5: doing yourself a disservice because then you're going to the 59 00:02:43,160 --> 00:02:46,120 Speaker 5: next interview and maybe what you've just morphed yourself into 60 00:02:46,840 --> 00:02:47,560 Speaker 5: there looking. 61 00:02:47,440 --> 00:02:50,480 Speaker 4: Right, and the original you would have been better. Like 62 00:02:50,560 --> 00:02:52,920 Speaker 4: imagine you get feedback that you were too enthusiastic in 63 00:02:52,960 --> 00:02:53,800 Speaker 4: the interview. 64 00:02:53,480 --> 00:02:55,520 Speaker 1: And then you're going to take that and go, oh, 65 00:02:55,520 --> 00:02:57,959 Speaker 1: I'm going to dial it down for the next one, Dahl, 66 00:02:58,040 --> 00:02:58,560 Speaker 1: and they're like. 67 00:02:58,680 --> 00:02:59,880 Speaker 3: They didn't have enough passion. 68 00:03:00,240 --> 00:03:04,200 Speaker 5: It's an endless pursuit of just morphing yourself into the 69 00:03:04,200 --> 00:03:04,960 Speaker 5: wrong person. 70 00:03:05,280 --> 00:03:08,240 Speaker 4: So and we just think you want to get a 71 00:03:08,320 --> 00:03:11,040 Speaker 4: job for who you really are and the way that 72 00:03:11,040 --> 00:03:12,919 Speaker 4: you normally show up. People are trying to get a 73 00:03:12,960 --> 00:03:14,800 Speaker 4: sense of what you're going to be like to actually 74 00:03:14,880 --> 00:03:17,799 Speaker 4: work with. I'm sure you can kind of relate doing 75 00:03:17,840 --> 00:03:20,320 Speaker 4: interviews yourself. You're going to be spending a lot of 76 00:03:20,320 --> 00:03:22,480 Speaker 4: time with this person. Oh yeah, you want to actually 77 00:03:22,520 --> 00:03:24,800 Speaker 4: know are they going to get along in this role 78 00:03:24,840 --> 00:03:26,480 Speaker 4: with all the people that they have to deal with? 79 00:03:27,320 --> 00:03:28,880 Speaker 4: Is that going to be a fit. And if they're 80 00:03:28,919 --> 00:03:31,840 Speaker 4: acting really differently in the interview to how they are normally, 81 00:03:32,440 --> 00:03:33,880 Speaker 4: that's not going to give you a really good idea. 82 00:03:34,000 --> 00:03:35,720 Speaker 2: Yeah, I think from my experience. 83 00:03:35,760 --> 00:03:38,040 Speaker 1: And one thing that like I guess business owners probably 84 00:03:38,040 --> 00:03:42,040 Speaker 1: don't talk about enough, but it's real and it happens, 85 00:03:42,160 --> 00:03:44,960 Speaker 1: is how many people actually just lie their way through 86 00:03:45,000 --> 00:03:48,440 Speaker 1: the entire interview process. Yes, and I get people want 87 00:03:48,440 --> 00:03:51,120 Speaker 1: to make a great impression and like you're showing up 88 00:03:51,160 --> 00:03:55,440 Speaker 1: as your best self and like people very much always 89 00:03:55,520 --> 00:03:58,400 Speaker 1: say exactly what you want to hear, and then when 90 00:03:58,440 --> 00:04:00,480 Speaker 1: you're in that interview, you've got to take that for 91 00:04:00,560 --> 00:04:02,560 Speaker 1: exactly what it is, like if they're just saying everything 92 00:04:02,600 --> 00:04:05,520 Speaker 1: you want to hear. But we like admittedly have had 93 00:04:05,560 --> 00:04:08,520 Speaker 1: people lie their way through the entire interview process, and 94 00:04:08,560 --> 00:04:12,120 Speaker 1: then when they start working for us, you've been catfished, No, genuinely, 95 00:04:12,280 --> 00:04:17,120 Speaker 1: unlike this person is not like anything like they interviewed, 96 00:04:17,160 --> 00:04:19,400 Speaker 1: and then you're stuck with this person and you've got 97 00:04:19,400 --> 00:04:23,120 Speaker 1: to figure out how the fuck everyone's And I get 98 00:04:23,120 --> 00:04:26,440 Speaker 1: it from a sense where if people are like really 99 00:04:26,440 --> 00:04:28,600 Speaker 1: desperate to get the job and they want to land it, 100 00:04:28,600 --> 00:04:31,160 Speaker 1: it's the they want their dream role or whatever, like 101 00:04:31,200 --> 00:04:34,160 Speaker 1: they're gonna say all the right things, but in the 102 00:04:34,200 --> 00:04:34,960 Speaker 1: long run. 103 00:04:34,800 --> 00:04:37,000 Speaker 2: Like sometimes that doesn't work out. 104 00:04:37,200 --> 00:04:39,719 Speaker 4: They they've also had a bad experience then too of 105 00:04:39,800 --> 00:04:43,000 Speaker 4: starting who wants to start and disappoint everyone in your 106 00:04:43,000 --> 00:04:45,640 Speaker 4: brand new job and then potentially have that role end 107 00:04:45,720 --> 00:04:47,240 Speaker 4: sooner than it was meant to. Then you've got to 108 00:04:47,240 --> 00:04:49,719 Speaker 4: explain that in your next interview, maybe lie about it again, 109 00:04:49,839 --> 00:04:51,720 Speaker 4: Like it becomes a snowball. 110 00:04:51,839 --> 00:04:54,000 Speaker 1: It's a slippery slope, honestly, because yeah, you want to 111 00:04:54,040 --> 00:04:57,320 Speaker 1: impress the person that's interviewing you, but man, I'm just like, 112 00:04:57,400 --> 00:05:00,839 Speaker 1: don't fucking lie because we I've dealt with that so 113 00:05:00,960 --> 00:05:04,560 Speaker 1: many times, and then it's really sticky when when you 114 00:05:04,760 --> 00:05:07,440 Speaker 1: come to that realization as the employer, Holy shit, this 115 00:05:07,480 --> 00:05:09,360 Speaker 1: person is not who we thought they were. 116 00:05:09,560 --> 00:05:13,039 Speaker 4: Is it skill things that people are kind of overplaying 117 00:05:13,360 --> 00:05:15,440 Speaker 4: or I would just say. 118 00:05:15,080 --> 00:05:18,560 Speaker 2: Not so much skill, more so like personality, I want to. 119 00:05:18,560 --> 00:05:21,320 Speaker 1: Say, or like yeah, or just the way that they 120 00:05:21,920 --> 00:05:24,800 Speaker 1: claim to work and then they get the job and 121 00:05:24,880 --> 00:05:27,440 Speaker 1: they're not doing the job the way that they said 122 00:05:27,480 --> 00:05:30,400 Speaker 1: that they work, and it's just a really that's like 123 00:05:30,440 --> 00:05:32,440 Speaker 1: one of the hardest parts of I think the hardest 124 00:05:32,440 --> 00:05:35,680 Speaker 1: part of business is staffing, Like that's my hardest challenge. 125 00:05:35,760 --> 00:05:38,719 Speaker 1: I'll take anything else, like logistics, finance, whatever. 126 00:05:38,800 --> 00:05:40,160 Speaker 2: Staffing is the hardest part. 127 00:05:40,200 --> 00:05:42,000 Speaker 1: And I'm sure a lot of owners would agree with me, 128 00:05:42,680 --> 00:05:46,320 Speaker 1: But just dealing with people lying in interviews. 129 00:05:45,960 --> 00:05:49,719 Speaker 2: Is like a part of business that is so prevalent, 130 00:05:49,760 --> 00:05:51,039 Speaker 2: but no one talks about it. 131 00:05:51,520 --> 00:05:53,480 Speaker 4: What we get a real sense of is the other 132 00:05:53,560 --> 00:05:56,279 Speaker 4: side of when people are applying for jobs and there's 133 00:05:56,279 --> 00:05:58,400 Speaker 4: someone who is so talented and so good at what 134 00:05:58,440 --> 00:06:01,080 Speaker 4: they do, and how they can slowly get sucked a 135 00:06:01,080 --> 00:06:04,599 Speaker 4: little bit into starting to lie or starting to pretend, 136 00:06:04,720 --> 00:06:07,279 Speaker 4: or starting to cover something up or hide something because 137 00:06:07,320 --> 00:06:10,479 Speaker 4: they see bad advice and they hear bad things, or 138 00:06:10,720 --> 00:06:14,440 Speaker 4: they're thinking, Okay, so this job finished up earlier than 139 00:06:14,440 --> 00:06:16,240 Speaker 4: I thought it was going to. I don't want to 140 00:06:16,279 --> 00:06:19,120 Speaker 4: tell them that, so I'm going to pretend that I'm 141 00:06:19,120 --> 00:06:21,880 Speaker 4: still there. And then when you find out that they're 142 00:06:21,880 --> 00:06:23,720 Speaker 4: not there anymore, they like, oh, I don't know what 143 00:06:23,760 --> 00:06:25,920 Speaker 4: to do. They haven't thought ahead. So what we talk 144 00:06:25,960 --> 00:06:28,880 Speaker 4: about is talking about the elephant in the room in 145 00:06:28,960 --> 00:06:31,800 Speaker 4: your intro when you first go into the interview. Talk 146 00:06:31,839 --> 00:06:34,720 Speaker 4: about that thing that you were tempted to hide, because 147 00:06:34,760 --> 00:06:37,040 Speaker 4: if you don't, it can then tie you up. You've 148 00:06:37,040 --> 00:06:39,000 Speaker 4: got to make up stories. You've got to talk about 149 00:06:39,000 --> 00:06:40,840 Speaker 4: other things. You've got to explain suddenly why you can't 150 00:06:40,880 --> 00:06:43,320 Speaker 4: get a reference from that job. You've got to explain 151 00:06:43,640 --> 00:06:44,760 Speaker 4: your whole scenario. 152 00:06:44,520 --> 00:06:46,920 Speaker 5: Pass the time, the reasons that people are so nervous 153 00:06:46,960 --> 00:06:47,719 Speaker 5: about something. 154 00:06:47,720 --> 00:06:49,000 Speaker 3: It might be like a career. 155 00:06:48,720 --> 00:06:51,680 Speaker 5: Gap on their resume or getting let go because it 156 00:06:51,720 --> 00:06:53,919 Speaker 5: just wasn't a good fit. They're so stressed about it. 157 00:06:54,000 --> 00:06:56,080 Speaker 5: But if you say it in the right way, it's 158 00:06:56,120 --> 00:06:58,440 Speaker 5: so not a big deal. Whether that's like, hey, I 159 00:06:58,520 --> 00:07:02,120 Speaker 5: actually had a career break because I went traveling, or 160 00:07:02,200 --> 00:07:03,720 Speaker 5: I needed to look after a fans. 161 00:07:03,560 --> 00:07:05,560 Speaker 1: Better to be honest, and I think as well, they 162 00:07:05,839 --> 00:07:08,400 Speaker 1: don't have to give like all of the personal details. 163 00:07:09,720 --> 00:07:11,800 Speaker 1: Just keep it simple, and then once you get the job, 164 00:07:11,840 --> 00:07:13,800 Speaker 1: then later we can find out the team what happened 165 00:07:13,800 --> 00:07:14,080 Speaker 1: at your. 166 00:07:15,800 --> 00:07:18,400 Speaker 4: Imagine like in a world where you're having people lie 167 00:07:18,480 --> 00:07:20,640 Speaker 4: and saying all the things you want to hear, someone 168 00:07:20,640 --> 00:07:23,480 Speaker 4: shows up and says, yeah, I started this job. I 169 00:07:23,480 --> 00:07:25,520 Speaker 4: thought it was going to be this and it really wasn't. 170 00:07:25,520 --> 00:07:27,320 Speaker 4: So I decided to leave there, and I'm looking for 171 00:07:27,320 --> 00:07:28,000 Speaker 4: something like this. 172 00:07:27,960 --> 00:07:29,440 Speaker 2: Now done, Like how refreshing. 173 00:07:29,640 --> 00:07:32,280 Speaker 1: That's just simple, Like instead someone might be like, ah, 174 00:07:32,360 --> 00:07:34,400 Speaker 1: this and that happened, and like some of the stuff 175 00:07:34,400 --> 00:07:37,240 Speaker 1: that we've heard, it's just like mind flowing. And I 176 00:07:37,400 --> 00:07:41,200 Speaker 1: even fear with you know, references as well, like people 177 00:07:41,240 --> 00:07:43,960 Speaker 1: can lie with who their references are like and I 178 00:07:43,960 --> 00:07:47,240 Speaker 1: think this happens all the time. We've probably experienced it ourselves, 179 00:07:47,560 --> 00:07:49,320 Speaker 1: like just putting like yeah, this was my old manager 180 00:07:49,360 --> 00:07:53,280 Speaker 1: at XY but it's yeah, or like they're bestie at 181 00:07:53,320 --> 00:07:55,360 Speaker 1: work and they just So you've got to be so 182 00:07:55,480 --> 00:07:58,360 Speaker 1: careful when you're hiring to ask the right questions to 183 00:07:58,440 --> 00:08:01,560 Speaker 1: references as well, because people can be like yeah she 184 00:08:01,680 --> 00:08:04,120 Speaker 1: was great, we loved her, but I want to be 185 00:08:04,160 --> 00:08:07,240 Speaker 1: specific and ask about the role because then you will 186 00:08:07,280 --> 00:08:09,640 Speaker 1: cut you will cutch out if someone is just a 187 00:08:09,640 --> 00:08:15,120 Speaker 1: fake reference. But it's genuinely petrifying, like being an employer 188 00:08:15,240 --> 00:08:18,640 Speaker 1: and hiring, like hiring a new employee is scary. 189 00:08:18,800 --> 00:08:20,000 Speaker 4: So much trust, so. 190 00:08:20,000 --> 00:08:23,240 Speaker 1: Much trust, And it blows my mind, honestly how much 191 00:08:23,280 --> 00:08:26,840 Speaker 1: people can just fuck things up if they have lied 192 00:08:26,880 --> 00:08:29,600 Speaker 1: through their interview and it's not spoken about. 193 00:08:29,480 --> 00:08:32,040 Speaker 4: Enough, and the impact that has on the rest of 194 00:08:32,080 --> 00:08:34,360 Speaker 4: the team as well. To train the. 195 00:08:34,440 --> 00:08:37,640 Speaker 1: Story so I have, but I refrain from telling them. 196 00:08:37,640 --> 00:08:39,520 Speaker 1: But like, one person can come in and fuck up 197 00:08:39,559 --> 00:08:40,760 Speaker 1: the whole workplace. 198 00:08:40,920 --> 00:08:43,679 Speaker 4: Change the whole culture. Suddenly people are creating little clicks 199 00:08:43,720 --> 00:08:44,800 Speaker 4: to talk about each other. 200 00:08:44,800 --> 00:08:47,840 Speaker 1: Oh hostility, and it can just be one person and 201 00:08:47,880 --> 00:08:49,920 Speaker 1: then you've got to go in and do damage control. 202 00:08:50,360 --> 00:08:52,440 Speaker 2: Like it's just the unspoken part of business. 203 00:08:52,559 --> 00:08:56,160 Speaker 4: Although what's worse from HR perspective is when someone comes 204 00:08:56,200 --> 00:08:59,040 Speaker 4: in and it's not working and nobody does anything about it. 205 00:08:59,120 --> 00:09:02,600 Speaker 4: Oh yeah, that is so damaging to the culture. Is 206 00:09:02,600 --> 00:09:04,520 Speaker 4: the rest of your team who are doing really well 207 00:09:04,520 --> 00:09:05,160 Speaker 4: at their role. 208 00:09:05,040 --> 00:09:08,120 Speaker 5: They're taking time bombs, They're like, go on out because 209 00:09:08,840 --> 00:09:09,840 Speaker 5: is not doing her job. 210 00:09:09,960 --> 00:09:12,800 Speaker 2: Yeah, come on, Lisa, But this is the thing as well. 211 00:09:12,880 --> 00:09:16,760 Speaker 1: So I like Fate isn't a small business anymore. Like 212 00:09:16,840 --> 00:09:19,800 Speaker 1: I still feel small in the sense that like we've 213 00:09:19,840 --> 00:09:22,360 Speaker 1: got our eyes on everything, you know, we haven't become 214 00:09:22,440 --> 00:09:25,200 Speaker 1: so big that we don't know what's going on, and 215 00:09:25,240 --> 00:09:28,840 Speaker 1: we're massive on if something happens, like we need to 216 00:09:29,000 --> 00:09:32,600 Speaker 1: be able to identify it immediately and take action immediately 217 00:09:32,679 --> 00:09:36,680 Speaker 1: and start talking about it and get involved. And I 218 00:09:36,720 --> 00:09:39,560 Speaker 1: often wonder and I think of like bigger especially like 219 00:09:39,600 --> 00:09:42,720 Speaker 1: in retail. I think of bigger companies and just some 220 00:09:42,760 --> 00:09:44,280 Speaker 1: of the stuff that we've had to deal with, and 221 00:09:44,360 --> 00:09:47,160 Speaker 1: we deal with things like really swiftly when there's like 222 00:09:47,240 --> 00:09:50,400 Speaker 1: conflict or hostility or whatever. Touch would we don't ever 223 00:09:50,400 --> 00:09:51,960 Speaker 1: want to have to experience that, But that's a part 224 00:09:51,960 --> 00:09:53,400 Speaker 1: of business, Like you can't avoid it. 225 00:09:53,400 --> 00:09:54,520 Speaker 4: It's humans working together. 226 00:09:54,760 --> 00:09:57,319 Speaker 1: Yeah, I often think, you know, when we've had these 227 00:09:57,360 --> 00:10:00,240 Speaker 1: scenarios happen and we're in there straight away and we 228 00:10:00,280 --> 00:10:03,880 Speaker 1: resolve it in two weeks kind of thing I wonder about, 229 00:10:04,040 --> 00:10:07,600 Speaker 1: you know, bigger companies, Like no wonder you hear horror 230 00:10:07,640 --> 00:10:11,800 Speaker 1: stories about you know, huge retailers, because when a company 231 00:10:11,880 --> 00:10:14,960 Speaker 1: is so big, like things can go unnoticed. I'm really 232 00:10:15,000 --> 00:10:17,600 Speaker 1: grateful that fate is at the size that it is 233 00:10:17,679 --> 00:10:21,600 Speaker 1: where we are still so involved, like in in everything, 234 00:10:21,640 --> 00:10:23,520 Speaker 1: and if something is happening in one of our stores, 235 00:10:23,520 --> 00:10:25,599 Speaker 1: like we know about it immediately. 236 00:10:25,120 --> 00:10:27,000 Speaker 4: People feel like they can reach out to you. I've 237 00:10:27,040 --> 00:10:30,199 Speaker 4: been in HR in head office four large retailers and 238 00:10:31,480 --> 00:10:33,960 Speaker 4: that often you'll hear people say, oh, but this has 239 00:10:34,000 --> 00:10:37,000 Speaker 4: been happening and they haven't done anything they like as 240 00:10:37,000 --> 00:10:38,959 Speaker 4: in the company hasn't done anything the powers and I'm 241 00:10:39,000 --> 00:10:41,520 Speaker 4: going this is literally the first I've ever heard about 242 00:10:41,520 --> 00:10:41,920 Speaker 4: this issue. 243 00:10:41,960 --> 00:10:42,760 Speaker 2: And that's the tricky thing. 244 00:10:42,800 --> 00:10:45,360 Speaker 1: I think, like you hear so many nightmare stories like 245 00:10:45,440 --> 00:10:49,120 Speaker 1: work and hears fucked and working there it's toxic. But 246 00:10:49,400 --> 00:10:51,800 Speaker 1: like I know for a fact, with like issues that 247 00:10:51,800 --> 00:10:54,280 Speaker 1: we've dealt with, our staff have felt really off, like 248 00:10:54,360 --> 00:10:56,960 Speaker 1: caught off guard that we have jumped onto it straight 249 00:10:57,000 --> 00:10:58,920 Speaker 1: away and been like, look, we know this is happening 250 00:10:58,920 --> 00:11:01,959 Speaker 1: because maybe they've come from working retailers where they could 251 00:11:02,000 --> 00:11:04,360 Speaker 1: get away with taking the pierce being late and no 252 00:11:04,400 --> 00:11:06,480 Speaker 1: one would notice, and so it kind of throws them 253 00:11:06,480 --> 00:11:08,200 Speaker 1: off and they're like, well, why am I getting in trouble? 254 00:11:08,360 --> 00:11:10,960 Speaker 4: Their regional manager visited once every three months. 255 00:11:10,720 --> 00:11:13,280 Speaker 1: Exactly, whereas you know, our national manager Grace is so 256 00:11:13,320 --> 00:11:15,400 Speaker 1: involved because we've only got the five stores, so she's 257 00:11:15,480 --> 00:11:16,640 Speaker 1: just there all the time. 258 00:11:16,559 --> 00:11:17,480 Speaker 2: And gets past Grace. 259 00:11:17,679 --> 00:11:21,280 Speaker 1: No Grace is coming in hot, you know. And that's 260 00:11:21,320 --> 00:11:25,040 Speaker 1: the difference. And I think, yeah, it just actually. 261 00:11:24,679 --> 00:11:26,559 Speaker 2: Makes me not scared. 262 00:11:26,679 --> 00:11:29,280 Speaker 1: But you know, I never want fate to become that 263 00:11:29,400 --> 00:11:31,880 Speaker 1: big of a company that we become like that where 264 00:11:31,920 --> 00:11:34,679 Speaker 1: things can happen so easily and I wouldn't be aware 265 00:11:34,800 --> 00:11:35,280 Speaker 1: kind of thing. 266 00:11:35,360 --> 00:11:38,000 Speaker 2: So I guess it's good for me to be. 267 00:11:38,200 --> 00:11:40,960 Speaker 1: I guess building these foundations now that we're at this 268 00:11:41,080 --> 00:11:43,480 Speaker 1: size and hopefully we can continue this, whereas these other 269 00:11:43,520 --> 00:11:46,360 Speaker 1: big companies have been around for decades or you know, 270 00:11:46,520 --> 00:11:49,040 Speaker 1: so it's like too late to turn it back, is Yeah. 271 00:11:49,600 --> 00:11:52,520 Speaker 4: I think a lot of it comes down to management, leadership, 272 00:11:53,240 --> 00:11:55,200 Speaker 4: the team that you've got in your store, leadership, and 273 00:11:55,240 --> 00:11:59,000 Speaker 4: who else is around that. The vast majority of leaders, 274 00:11:59,160 --> 00:12:02,520 Speaker 4: particularly in retail but also every industry, honestly, like some 275 00:12:02,679 --> 00:12:06,239 Speaker 4: places where they've had plenty of training, everybody is terrified 276 00:12:06,720 --> 00:12:09,079 Speaker 4: of any tiny little conflict. They don't want to talk 277 00:12:09,080 --> 00:12:10,719 Speaker 4: about it. It's too hard, they don't know how to 278 00:12:10,720 --> 00:12:11,240 Speaker 4: bring it up. 279 00:12:11,640 --> 00:12:13,960 Speaker 2: They're terrified hard conversations. Easy life. 280 00:12:14,280 --> 00:12:18,640 Speaker 1: Ye it's my motto. Easy conversation's hard life totally. And 281 00:12:19,040 --> 00:12:22,360 Speaker 1: that's honestly my reason for existing as HR. When you 282 00:12:22,400 --> 00:12:24,040 Speaker 1: come into a business is trying to work with a 283 00:12:24,080 --> 00:12:26,520 Speaker 1: manager and say, Okay, have you thought about phrasing it 284 00:12:26,600 --> 00:12:26,840 Speaker 1: like this? 285 00:12:27,360 --> 00:12:28,400 Speaker 4: Oh? I just I don't know. 286 00:12:28,559 --> 00:12:29,600 Speaker 2: I don't want to upset her. 287 00:12:30,520 --> 00:12:30,920 Speaker 4: Do nothing. 288 00:12:31,040 --> 00:12:31,559 Speaker 2: Yeah, you can. 289 00:12:31,559 --> 00:12:33,760 Speaker 4: Model the conversation. What about if you approached it this way? 290 00:12:33,760 --> 00:12:35,959 Speaker 4: What about if you said this, Oh, well that doesn't 291 00:12:35,960 --> 00:12:37,439 Speaker 4: sound too bad. Okay, do you want me to sit 292 00:12:37,480 --> 00:12:40,040 Speaker 4: in with you? Like, yeah, really holding their hand. I 293 00:12:40,080 --> 00:12:42,800 Speaker 4: think that's the way to overcome it is you've got 294 00:12:42,800 --> 00:12:44,560 Speaker 4: to have managers and leaders who are happy to have 295 00:12:44,600 --> 00:12:48,160 Speaker 4: those conversations up front, because that's not the norm unfortunately. 296 00:12:48,600 --> 00:12:50,400 Speaker 2: And I know because everyone doesn't want to upset someone. 297 00:12:50,440 --> 00:12:51,600 Speaker 2: I don't want to throw under the bar. 298 00:12:51,800 --> 00:12:53,160 Speaker 1: Or they come to you and they're like, this has happened, 299 00:12:53,200 --> 00:12:55,559 Speaker 1: but don't say my name, and I'm like, okay, we've 300 00:12:55,559 --> 00:12:57,559 Speaker 1: got to say the name, like, because we need to 301 00:12:57,600 --> 00:12:59,240 Speaker 1: fix this so that you can all be happy. 302 00:13:00,440 --> 00:13:04,800 Speaker 6: Hello as producers and a back on the mic, I 303 00:13:04,840 --> 00:13:07,280 Speaker 6: wanted to touch on what you just spoke about because 304 00:13:07,320 --> 00:13:10,679 Speaker 6: I've been through a process in a previous workplace where 305 00:13:11,360 --> 00:13:14,079 Speaker 6: I've had to deal with HR and conflict and that 306 00:13:14,120 --> 00:13:17,520 Speaker 6: sort of thing. But like, I find an interesting perspective 307 00:13:18,000 --> 00:13:20,520 Speaker 6: is that as someone who is kind of like a 308 00:13:20,600 --> 00:13:24,800 Speaker 6: victim of bad behavior, I certainly felt a fear of 309 00:13:24,840 --> 00:13:27,400 Speaker 6: approaching HR because you don't want to be the problem. 310 00:13:27,400 --> 00:13:28,680 Speaker 4: So I think a lot of the time that. 311 00:13:28,640 --> 00:13:32,240 Speaker 6: When there's issues, they're not being sold because people are 312 00:13:32,240 --> 00:13:36,280 Speaker 6: so kind of petrified on looking like they're the drama. 313 00:13:36,840 --> 00:13:39,920 Speaker 1: From my standpoint, and again I can only speak from 314 00:13:39,960 --> 00:13:42,679 Speaker 1: like fate and the way our company is, Like, I 315 00:13:42,760 --> 00:13:45,120 Speaker 1: want our staff to know it doesn't matter how big 316 00:13:45,200 --> 00:13:47,120 Speaker 1: or small the problem is. Even if you're coming to 317 00:13:47,240 --> 00:13:49,120 Speaker 1: us and you feel like, oh god, I'm going to 318 00:13:49,160 --> 00:13:52,200 Speaker 1: start all this drama, Like I'm going to love the 319 00:13:52,200 --> 00:13:55,280 Speaker 1: fact that you reached out to us because we want 320 00:13:55,320 --> 00:13:57,600 Speaker 1: to resolve it and have everyone getting along. But again, 321 00:13:57,640 --> 00:14:00,840 Speaker 1: it might be different for bigger companies where you know 322 00:14:00,920 --> 00:14:03,199 Speaker 1: the HR might not care as much. 323 00:14:03,360 --> 00:14:04,240 Speaker 2: I don't know if you have. 324 00:14:04,200 --> 00:14:05,880 Speaker 4: To you have to know the culture a little bit. 325 00:14:05,920 --> 00:14:07,760 Speaker 4: That's what I would say. You have to kind of 326 00:14:07,800 --> 00:14:09,880 Speaker 4: work out whether you ask someone whether you kind of 327 00:14:09,920 --> 00:14:12,200 Speaker 4: pay attention to the way that things work, what are 328 00:14:12,240 --> 00:14:14,280 Speaker 4: the kind of things that they're talking about, saying about 329 00:14:14,280 --> 00:14:18,000 Speaker 4: doing training on Because HR is often led by the 330 00:14:18,080 --> 00:14:21,800 Speaker 4: leaders above, so we get such a bad rap. Any 331 00:14:21,920 --> 00:14:24,680 Speaker 4: like social media post about HR. Everybody always jumps in 332 00:14:24,880 --> 00:14:26,200 Speaker 4: HR's for the business, not for you. 333 00:14:26,240 --> 00:14:27,040 Speaker 2: They're out to get you. 334 00:14:27,080 --> 00:14:29,400 Speaker 4: And I'm like, I don't know what that's like to 335 00:14:29,920 --> 00:14:33,400 Speaker 4: like work so hard, to care about the employees and 336 00:14:33,400 --> 00:14:35,840 Speaker 4: you're the one fighting, going you can't do that. We 337 00:14:35,920 --> 00:14:38,080 Speaker 4: have to do this for them, And then everyone in 338 00:14:38,120 --> 00:14:39,920 Speaker 4: the comments of every post is like, you're evil. 339 00:14:40,680 --> 00:14:42,520 Speaker 3: It's kind of crawl you like a plague at the 340 00:14:42,560 --> 00:14:43,560 Speaker 3: Christmas party. 341 00:14:43,280 --> 00:14:45,120 Speaker 4: CEO, Like, it's not me. 342 00:14:45,240 --> 00:14:45,640 Speaker 3: I'm trying. 343 00:14:45,640 --> 00:14:47,840 Speaker 4: I'm arguing against him to get the right thing done. 344 00:14:48,040 --> 00:14:51,720 Speaker 6: I think it's also like a few bad eggs in HR. 345 00:14:51,800 --> 00:14:53,840 Speaker 2: Oh yeah, it just depends on the company and who 346 00:14:53,880 --> 00:14:54,480 Speaker 2: is in HR. 347 00:14:54,840 --> 00:14:57,480 Speaker 4: Shoot the messenger too, because I've had to do stuff 348 00:14:57,480 --> 00:15:00,920 Speaker 4: where I'm like, like, this is a horrible situation that 349 00:15:00,960 --> 00:15:03,400 Speaker 4: I'm having to put this person through and go through 350 00:15:03,400 --> 00:15:06,800 Speaker 4: a restructure or a performance situation or whatever. I'm not 351 00:15:06,840 --> 00:15:09,000 Speaker 4: the one who's made the call. I just have been 352 00:15:09,040 --> 00:15:10,960 Speaker 4: told this is what you have to deliver. I get 353 00:15:11,000 --> 00:15:13,960 Speaker 4: to do it in the nicest way I can. But 354 00:15:14,040 --> 00:15:15,920 Speaker 4: I'd say if you read the room of what the 355 00:15:16,040 --> 00:15:18,160 Speaker 4: vibe is like a lot of time you can go 356 00:15:18,240 --> 00:15:20,920 Speaker 4: to HR and say, Hey, I don't necessarily need to 357 00:15:21,040 --> 00:15:23,120 Speaker 4: make a formal complaint or do anything. I just wanted 358 00:15:23,120 --> 00:15:25,640 Speaker 4: some advice on this is going on. What do you 359 00:15:25,680 --> 00:15:27,560 Speaker 4: think I should do? Should I talk to my manager? 360 00:15:27,640 --> 00:15:30,040 Speaker 4: Should I talk to this person? Like how should I 361 00:15:30,120 --> 00:15:33,120 Speaker 4: kind of go about this myself to begin with? And 362 00:15:33,160 --> 00:15:35,600 Speaker 4: if you're talking to them at that early point, I 363 00:15:35,600 --> 00:15:37,880 Speaker 4: think that can be really beneficial because it gets you 364 00:15:37,920 --> 00:15:40,400 Speaker 4: the benefit of like actually getting an outside perspective. 365 00:15:40,560 --> 00:15:40,760 Speaker 2: Yep. 366 00:15:40,880 --> 00:15:43,120 Speaker 4: And I'm often able to say, oh, have you talked 367 00:15:43,160 --> 00:15:45,720 Speaker 4: to this manager? Oh, I hadn't thought about that. Do 368 00:15:45,760 --> 00:15:47,280 Speaker 4: you think that Oh I didn't know. I didn't think 369 00:15:47,280 --> 00:15:49,320 Speaker 4: that they would care or whatever. No, No, you should 370 00:15:49,320 --> 00:15:51,680 Speaker 4: definitely talk to them about it. That can be really 371 00:15:51,720 --> 00:15:53,720 Speaker 4: helpful as like a before it gets to that point 372 00:15:53,720 --> 00:15:56,480 Speaker 4: where you're having to make it more formal. Yeah, you 373 00:15:56,480 --> 00:15:57,440 Speaker 4: can kind of just check in. 374 00:15:57,680 --> 00:15:58,480 Speaker 3: I get what you means. 375 00:15:58,480 --> 00:16:00,480 Speaker 5: And though it's does sometimes feel like there's a bit 376 00:16:00,480 --> 00:16:03,920 Speaker 5: of a Dibberdoba culture, like one that rated out that, 377 00:16:04,280 --> 00:16:06,960 Speaker 5: oh you're a bit sensitive and something happened at work. 378 00:16:07,080 --> 00:16:09,720 Speaker 3: Not that that's the case, but that's the culture. 379 00:16:10,080 --> 00:16:11,720 Speaker 4: That's what I would tell a friend is to go 380 00:16:11,800 --> 00:16:14,880 Speaker 4: about it like, hey, I've got this situation. I just 381 00:16:14,920 --> 00:16:18,000 Speaker 4: wanted to tell you as a sound Yeah, yeah, I 382 00:16:18,000 --> 00:16:19,640 Speaker 4: think that's a really great way to go about it. 383 00:16:19,680 --> 00:16:22,040 Speaker 4: And you get a vibe from them then of like 384 00:16:22,280 --> 00:16:24,040 Speaker 4: was that helpful or was it not, and then you 385 00:16:24,160 --> 00:16:26,880 Speaker 4: know whether you continue to use that support or not. 386 00:16:31,480 --> 00:16:34,120 Speaker 4: At the start of each year, I sit down with 387 00:16:34,200 --> 00:16:36,960 Speaker 4: our head office team and do like a big presentation 388 00:16:37,320 --> 00:16:38,400 Speaker 4: and all that kind of stuff. 389 00:16:38,760 --> 00:16:40,680 Speaker 2: And one thing that I put to. 390 00:16:40,640 --> 00:16:43,440 Speaker 1: My team this year, well, our word of the year 391 00:16:43,480 --> 00:16:44,480 Speaker 1: is actually pioneer. 392 00:16:44,840 --> 00:16:48,280 Speaker 2: Oh you know, be a pioneer. 393 00:16:48,000 --> 00:16:50,640 Speaker 1: Because a lot of our staff they're in creative roles 394 00:16:51,200 --> 00:16:54,800 Speaker 1: and I really want to foster a workplace that isn't 395 00:16:54,920 --> 00:16:56,800 Speaker 1: just me saying this is what we're doing, off you 396 00:16:56,840 --> 00:16:59,720 Speaker 1: go everyone, Like, I want people to be decision makers 397 00:16:59,840 --> 00:17:03,840 Speaker 1: and be innovative and pioneer. But one thing that I 398 00:17:03,920 --> 00:17:06,119 Speaker 1: like really want to see from my team and that 399 00:17:06,160 --> 00:17:10,040 Speaker 1: I wish like a lot of employees would kind of 400 00:17:10,320 --> 00:17:13,520 Speaker 1: open their eyes to is like how much potential you 401 00:17:13,560 --> 00:17:16,440 Speaker 1: do have, especially if you are working in a smaller 402 00:17:16,760 --> 00:17:19,119 Speaker 1: business where the owner is super involved. 403 00:17:19,560 --> 00:17:21,359 Speaker 2: And I remember, like speaking with my team at the 404 00:17:21,400 --> 00:17:24,240 Speaker 2: start of this year, and especially for those in our 405 00:17:24,280 --> 00:17:27,000 Speaker 2: marketing team who have their more creative roles, and I 406 00:17:27,040 --> 00:17:29,960 Speaker 2: was just basically saying, like, girls, knock the fucking. 407 00:17:29,760 --> 00:17:32,560 Speaker 1: Socks off this year, like someone do something, like they 408 00:17:32,640 --> 00:17:36,199 Speaker 1: all do a great job, but just like unlocking that, 409 00:17:37,480 --> 00:17:39,639 Speaker 1: like your own potential when you're working in a business. 410 00:17:39,720 --> 00:17:41,920 Speaker 4: I think there's two frames of mind. If you don't 411 00:17:41,960 --> 00:17:45,439 Speaker 4: want more out of your career exactly, then none of 412 00:17:45,440 --> 00:17:47,679 Speaker 4: them's fine. Yeah, you probably not listening to this podcast, 413 00:17:47,760 --> 00:17:51,600 Speaker 4: to be honest. Yeah, but if you do, you don't 414 00:17:51,600 --> 00:17:53,000 Speaker 4: have to wait for someone else to give you that 415 00:17:53,119 --> 00:17:55,000 Speaker 4: much you exactly. You don't have to wait for you 416 00:17:55,520 --> 00:17:57,240 Speaker 4: to have a good boss because, as we kind of 417 00:17:57,240 --> 00:17:59,320 Speaker 4: said before, a lot of people, a lot of managers, 418 00:17:59,359 --> 00:18:02,080 Speaker 4: a lot of bosses don't have those skills. They don't 419 00:18:02,119 --> 00:18:04,040 Speaker 4: know what to do, they're not thinking about this stuff. 420 00:18:04,720 --> 00:18:07,920 Speaker 4: Be that good boss for yourself, like you said, and 421 00:18:08,280 --> 00:18:09,960 Speaker 4: booking that meeting and go hey, I'd love to talk 422 00:18:09,960 --> 00:18:12,000 Speaker 4: about our goals for the year. Do you want to 423 00:18:12,040 --> 00:18:13,560 Speaker 4: think about some of yours. I want to have a 424 00:18:13,600 --> 00:18:17,600 Speaker 4: meeting with the whole team, here's my ideas and create 425 00:18:17,680 --> 00:18:20,639 Speaker 4: that from you. And now suddenly the whole team's involved 426 00:18:20,640 --> 00:18:21,640 Speaker 4: and you've got goals and. 427 00:18:21,840 --> 00:18:26,000 Speaker 1: Exactly, I just don't think like staff like as a 428 00:18:26,040 --> 00:18:29,679 Speaker 1: whole realize like if you just do even little things 429 00:18:29,880 --> 00:18:32,560 Speaker 1: and putting your hand up and showing that initiative, like 430 00:18:32,720 --> 00:18:35,520 Speaker 1: just how far doing that can take you? And again, 431 00:18:35,600 --> 00:18:38,080 Speaker 1: like we can't speak for every business, but I know 432 00:18:38,119 --> 00:18:40,199 Speaker 1: for me personally, if someone's like putting their hand up 433 00:18:40,280 --> 00:18:42,719 Speaker 1: or always coming up with ideas or just showing that 434 00:18:42,800 --> 00:18:45,040 Speaker 1: extra bit of initiative, yeah you want to go to them. 435 00:18:45,200 --> 00:18:47,239 Speaker 2: Yeah, I'm going to take them under my wing and say, 436 00:18:47,320 --> 00:18:48,199 Speaker 2: let's can do this. 437 00:18:48,520 --> 00:18:51,639 Speaker 5: Our whole model motto of interview boss is shoot your shot, 438 00:18:51,720 --> 00:18:54,480 Speaker 5: and this is perfect for that. You have no idea 439 00:18:54,680 --> 00:18:55,919 Speaker 5: what the outcome is going to be. What do you 440 00:18:55,960 --> 00:18:57,920 Speaker 5: have to lose for saying, hey, I've been thinking about 441 00:18:57,960 --> 00:19:01,200 Speaker 5: this ideally great idea or thinking about in my role, 442 00:19:01,240 --> 00:19:04,119 Speaker 5: maybe I could take on this extra task. What do 443 00:19:04,200 --> 00:19:07,159 Speaker 5: you think get them on board and get them thinking 444 00:19:07,160 --> 00:19:09,359 Speaker 5: about the goals. Yeah, I think one of the things 445 00:19:09,400 --> 00:19:11,960 Speaker 5: that has really helped me have that kind of mindset 446 00:19:11,960 --> 00:19:14,200 Speaker 5: and innovate. And something that people can think about, whether 447 00:19:14,200 --> 00:19:17,239 Speaker 5: you're a business owner or working for a business, is 448 00:19:17,320 --> 00:19:20,520 Speaker 5: to connect yourself with the industry outside of your company. 449 00:19:21,200 --> 00:19:24,760 Speaker 5: Like there's so many free webinars or learnings or trainings 450 00:19:24,880 --> 00:19:28,639 Speaker 5: or things. Get on LinkedIn, start following some companies, start 451 00:19:28,720 --> 00:19:31,040 Speaker 5: going to stuff and hearing about things. Ask if you 452 00:19:31,040 --> 00:19:33,080 Speaker 5: can go to a one day conference, even if it's 453 00:19:33,119 --> 00:19:35,280 Speaker 5: like an online pass that you get and you watch. 454 00:19:35,040 --> 00:19:37,479 Speaker 4: All the stuff. You get ideas from what other companies 455 00:19:37,520 --> 00:19:39,040 Speaker 4: are doing, and you think, oh, we could do that here, 456 00:19:39,080 --> 00:19:41,359 Speaker 4: we could add this here, and then suddenly you've got 457 00:19:41,400 --> 00:19:43,000 Speaker 4: a really cool idea that you can present to your 458 00:19:43,000 --> 00:19:45,719 Speaker 4: boss and where you are going, Hey, I'm stepping up, 459 00:19:45,720 --> 00:19:48,720 Speaker 4: I'm doing more. Those are the things that then get 460 00:19:48,760 --> 00:19:50,680 Speaker 4: you something to put on your resume, something to talk 461 00:19:50,680 --> 00:19:52,800 Speaker 4: about in an interview, or something to go to your 462 00:19:52,800 --> 00:19:54,920 Speaker 4: boss with and go, hey, my role is now bigger 463 00:19:54,920 --> 00:19:57,159 Speaker 4: than what it was a year ago. I want to 464 00:19:57,280 --> 00:19:59,399 Speaker 4: change of title and a promotion and here's where I 465 00:19:59,400 --> 00:20:00,560 Speaker 4: want to go in my career. 466 00:20:00,359 --> 00:20:01,040 Speaker 3: And to pay rise. 467 00:20:01,080 --> 00:20:04,240 Speaker 1: Thank you, Yeah, totally, Yeah, like it's just the ball 468 00:20:04,960 --> 00:20:08,600 Speaker 1: again for fate, Like the ball is in my staff's court. Yeah, Like, 469 00:20:08,640 --> 00:20:10,920 Speaker 1: and I really try and stress that to them because 470 00:20:10,920 --> 00:20:13,080 Speaker 1: I just feel like a lot of people play it 471 00:20:13,119 --> 00:20:15,480 Speaker 1: safe and they wait for me to say, Okay, this is. 472 00:20:15,480 --> 00:20:18,720 Speaker 2: The next thing that we're doing, Whereas like, especially with all. 473 00:20:18,640 --> 00:20:21,480 Speaker 1: These younger companies that we have now, like there's never 474 00:20:21,520 --> 00:20:25,119 Speaker 1: been more opportunities than now, I feel, especially like with 475 00:20:25,160 --> 00:20:26,320 Speaker 1: all the social media roles. 476 00:20:26,400 --> 00:20:28,159 Speaker 3: Yeah, it's the creative roles. 477 00:20:28,440 --> 00:20:31,080 Speaker 1: Like it's just the world is your oyster, we tell 478 00:20:31,080 --> 00:20:34,320 Speaker 1: our cadets and graduates, and this is good advice for anyone. 479 00:20:34,600 --> 00:20:37,720 Speaker 1: No one will ever care about your development as much 480 00:20:37,760 --> 00:20:40,720 Speaker 1: as you do. Ever, your boss is not going to 481 00:20:40,800 --> 00:20:42,880 Speaker 1: care as much about. 482 00:20:42,600 --> 00:20:44,560 Speaker 4: Your career as what you do. You've got to be 483 00:20:44,600 --> 00:20:46,840 Speaker 4: the one to say, hey, I want to do this course, 484 00:20:46,880 --> 00:20:48,520 Speaker 4: Hey I want to do this training. Hey I want 485 00:20:48,520 --> 00:20:50,840 Speaker 4: to learn from that person. I want to take some 486 00:20:50,880 --> 00:20:53,280 Speaker 4: time to can we use this software that I like, 487 00:20:53,280 --> 00:20:55,720 Speaker 4: Like all those different opportunities. You have to be the 488 00:20:55,720 --> 00:20:58,960 Speaker 4: one to present that idea and take it forward because 489 00:20:59,200 --> 00:21:01,400 Speaker 4: you're the one who's a benefit from that exactly. 490 00:21:01,400 --> 00:21:03,399 Speaker 1: And I think another thing that a lot of people 491 00:21:03,400 --> 00:21:06,199 Speaker 1: struggle with and just things that pop up in my dms, 492 00:21:06,280 --> 00:21:09,560 Speaker 1: especially since we've had this podcast, is people who want 493 00:21:09,600 --> 00:21:11,919 Speaker 1: to be like that but they're limited by having a 494 00:21:12,040 --> 00:21:15,880 Speaker 1: terrible CEO or manager and then them just being completely 495 00:21:15,920 --> 00:21:18,640 Speaker 1: stuck when they want to be passionate and they want 496 00:21:18,640 --> 00:21:20,120 Speaker 1: to grow, but the boss is like. 497 00:21:20,400 --> 00:21:21,679 Speaker 3: No, definitely not doing that. 498 00:21:21,920 --> 00:21:24,199 Speaker 1: Yeah, And then I think in that instance, you need 499 00:21:24,240 --> 00:21:26,880 Speaker 1: to get another job somewhere else if you, especially if 500 00:21:27,160 --> 00:21:29,399 Speaker 1: like the managers that way and the CEO is that way, like, 501 00:21:29,520 --> 00:21:31,199 Speaker 1: nothing's ever really going to change, and you're not going 502 00:21:31,240 --> 00:21:31,480 Speaker 1: to be. 503 00:21:31,400 --> 00:21:33,840 Speaker 4: Able to grow even if you did do it. They're 504 00:21:33,880 --> 00:21:36,280 Speaker 4: not going to be interested or excited about the results 505 00:21:36,280 --> 00:21:37,240 Speaker 4: that you just got or whatever. 506 00:21:37,280 --> 00:21:40,320 Speaker 1: And because a lot of business owners as well, especially 507 00:21:40,359 --> 00:21:43,080 Speaker 1: if they are like a little bit older, not to 508 00:21:43,160 --> 00:21:45,600 Speaker 1: shame people that are a little bit older, but they're 509 00:21:45,720 --> 00:21:48,520 Speaker 1: very stuck in their ways. And I think that's how 510 00:21:48,600 --> 00:21:51,520 Speaker 1: I feel a difference, Like being a millennial boss is 511 00:21:51,560 --> 00:21:55,119 Speaker 1: like I'm more open minded and I'm so eager for 512 00:21:55,280 --> 00:21:58,080 Speaker 1: change and growth like in any area of the business, 513 00:21:58,119 --> 00:22:02,000 Speaker 1: whereas like some more old school kind business owners middle age, Yeah, 514 00:22:02,000 --> 00:22:03,800 Speaker 1: they're like, no, this is the way we do things, 515 00:22:03,880 --> 00:22:04,439 Speaker 1: and that's it. 516 00:22:04,600 --> 00:22:08,440 Speaker 4: Yeah, I think that also really relates to something else. 517 00:22:08,480 --> 00:22:11,199 Speaker 4: We talk about a lot which I know em and 518 00:22:11,240 --> 00:22:14,840 Speaker 4: I've talked about a lot, which is knowing yourself and 519 00:22:14,880 --> 00:22:17,000 Speaker 4: knowing what you care about in a job and in 520 00:22:17,000 --> 00:22:19,800 Speaker 4: a business, because what I see a bit of is 521 00:22:19,840 --> 00:22:21,919 Speaker 4: people looking through job ads and looking for like a 522 00:22:22,000 --> 00:22:25,880 Speaker 4: cool job or something that sounds good. Right, it might 523 00:22:26,000 --> 00:22:28,360 Speaker 4: sound really good, but the culture is one of we've 524 00:22:28,400 --> 00:22:30,919 Speaker 4: already worked everything out. You don't need to innovate, Like 525 00:22:31,119 --> 00:22:34,480 Speaker 4: we're really innovative as a company, but someone else is 526 00:22:34,520 --> 00:22:36,400 Speaker 4: doing the innovating. You just need to do this thing 527 00:22:36,480 --> 00:22:39,760 Speaker 4: over here. And there's a big difference between working for 528 00:22:39,800 --> 00:22:41,800 Speaker 4: that kind of a company which sounds good, versus a 529 00:22:41,800 --> 00:22:44,399 Speaker 4: company which is maybe a bit unsexy on the job ad, 530 00:22:44,640 --> 00:22:46,240 Speaker 4: but they've got this culture of like. 531 00:22:46,280 --> 00:22:48,560 Speaker 3: Oh, cool idea, Yeah, go, let's go for it. 532 00:22:48,800 --> 00:22:52,400 Speaker 4: And the best jobs that I've ever had have been 533 00:22:52,440 --> 00:22:54,920 Speaker 4: the unsexy ones that I wouldn't have thought would be 534 00:22:54,960 --> 00:22:56,800 Speaker 4: so satisfying from the outside. 535 00:22:56,840 --> 00:22:58,720 Speaker 1: Well, I think that's another thing that people can be 536 00:22:59,280 --> 00:23:02,119 Speaker 1: not misled by, but especially now in this like social 537 00:23:02,200 --> 00:23:04,400 Speaker 1: media world that we're living in where businesses. 538 00:23:03,960 --> 00:23:05,960 Speaker 2: Are online and their staff are online. 539 00:23:06,320 --> 00:23:09,280 Speaker 1: And I'm sure this has like happened for us as well, 540 00:23:09,800 --> 00:23:12,960 Speaker 1: is we have people applying for jobs because they want 541 00:23:12,960 --> 00:23:15,960 Speaker 1: to work at Fate. Yes, and this is I've spoken 542 00:23:15,960 --> 00:23:18,240 Speaker 1: about this like ages ago on the pod and people 543 00:23:18,320 --> 00:23:20,119 Speaker 1: kind of take it the wrong way. But you know, 544 00:23:20,160 --> 00:23:22,480 Speaker 1: we have people apply for jobs with us and they go, 545 00:23:22,520 --> 00:23:25,280 Speaker 1: I want to work at Fate. I love Britney and 546 00:23:25,320 --> 00:23:29,719 Speaker 1: we say you're an immediate no. Not because you know, 547 00:23:29,760 --> 00:23:32,280 Speaker 1: we don't love that. We want people to love the brand, 548 00:23:32,320 --> 00:23:34,160 Speaker 1: and if they just so happen to love me, that's fine. 549 00:23:34,160 --> 00:23:39,159 Speaker 7: But if that's their only reason, fore no, exactly, and 550 00:23:39,200 --> 00:23:43,119 Speaker 7: because they're going to be disappointed because I think you know, 551 00:23:43,160 --> 00:23:45,560 Speaker 7: we post all the fun shit on social media, but 552 00:23:45,600 --> 00:23:49,000 Speaker 7: that is a smither of our day and I think 553 00:23:49,040 --> 00:23:51,160 Speaker 7: people like, especially like coming to work in our warehouse 554 00:23:51,200 --> 00:23:53,840 Speaker 7: and stuff where they see like our crazy warehouse TikTok videos. 555 00:23:53,960 --> 00:23:56,879 Speaker 1: We do that once a week for five minutes. The 556 00:23:56,920 --> 00:23:59,840 Speaker 1: rest of the time we're sweating and working in the warehouse. 557 00:23:59,880 --> 00:24:02,119 Speaker 1: I think people have applied and got the job, and 558 00:24:02,160 --> 00:24:03,760 Speaker 1: then they work for two weeks they go, actually, this 559 00:24:03,760 --> 00:24:06,400 Speaker 1: isn't for me because it's actually like physical and you're 560 00:24:06,560 --> 00:24:09,240 Speaker 1: hard and lifting boxes and stuff. So that's another thing 561 00:24:09,560 --> 00:24:11,560 Speaker 1: I think everyone needs to be mindful of, Like when 562 00:24:11,560 --> 00:24:14,000 Speaker 1: you are seeing all these cool online businesses and yeah 563 00:24:14,000 --> 00:24:15,680 Speaker 1: we're a cool business and yeah we have fun and 564 00:24:15,720 --> 00:24:19,159 Speaker 1: all that, but it's not social media in real life. 565 00:24:19,520 --> 00:24:22,560 Speaker 1: And I think social media can make businesses look like 566 00:24:22,680 --> 00:24:23,400 Speaker 1: that's all you do. 567 00:24:23,560 --> 00:24:26,000 Speaker 4: Yeah, I think that's on business a bit to put 568 00:24:26,040 --> 00:24:28,080 Speaker 4: that stuff in the ad. Oh yeah, I think ads 569 00:24:28,080 --> 00:24:30,600 Speaker 4: should say here's why you might not like this job, 570 00:24:31,200 --> 00:24:35,320 Speaker 4: because transparency works both ways. Want to be putting off 571 00:24:35,480 --> 00:24:38,760 Speaker 4: the wrong kind of people from applying. Hey, if you 572 00:24:38,800 --> 00:24:41,280 Speaker 4: don't like getting sweaty, if you don't like working in 573 00:24:41,320 --> 00:24:44,920 Speaker 4: a dusty environment, if you don't like whatever the things are, 574 00:24:45,440 --> 00:24:46,919 Speaker 4: then you might not like this job exactly. 575 00:24:46,960 --> 00:24:50,160 Speaker 1: And we've had to be like so mindful of doing 576 00:24:50,160 --> 00:24:52,919 Speaker 1: that in our interviewing as well, especially when we're interviewing 577 00:24:52,920 --> 00:24:54,800 Speaker 1: for the warehouse, Like are you fine with being on 578 00:24:54,800 --> 00:24:56,360 Speaker 1: your feet for eight hours at a time? 579 00:24:56,440 --> 00:24:57,040 Speaker 2: Are you fine? 580 00:24:57,320 --> 00:24:59,560 Speaker 1: Like we asked all these questions because we don't want 581 00:24:59,560 --> 00:25:01,840 Speaker 1: someone to just be applying because they saw us dancing 582 00:25:01,880 --> 00:25:03,280 Speaker 1: in the warehouse on TikTok. 583 00:25:03,400 --> 00:25:05,560 Speaker 2: Yeah, because they'll come in and go where are they? 584 00:25:05,680 --> 00:25:09,320 Speaker 1: Like for five seconds to film the video and then 585 00:25:09,320 --> 00:25:11,640 Speaker 1: we're straight back on our do my hair. 586 00:25:11,440 --> 00:25:11,800 Speaker 2: For the day. 587 00:25:11,800 --> 00:25:12,400 Speaker 4: Where's the cat? 588 00:25:12,720 --> 00:25:14,200 Speaker 3: Yeah, where's the tripod? 589 00:25:15,000 --> 00:25:17,040 Speaker 1: And so I'm so with you on that, like, yeah, 590 00:25:17,040 --> 00:25:18,600 Speaker 1: you want to work at a cool place that you 591 00:25:18,760 --> 00:25:21,199 Speaker 1: love and admire, but it's not always going to be 592 00:25:21,480 --> 00:25:22,600 Speaker 1: yeah TikTok. 593 00:25:22,800 --> 00:25:22,960 Speaker 2: Yeah. 594 00:25:22,960 --> 00:25:24,960 Speaker 4: I think that's an example for you. And like working 595 00:25:24,960 --> 00:25:26,960 Speaker 4: in radio, people must think like, oh, that's going to 596 00:25:27,000 --> 00:25:28,240 Speaker 4: be this fun all the time. 597 00:25:28,520 --> 00:25:29,639 Speaker 3: Yeah, and like it is. 598 00:25:29,680 --> 00:25:34,280 Speaker 5: I love it, but definitely unglamorous elements like running from 599 00:25:34,320 --> 00:25:36,880 Speaker 5: my desk where I write the news into the studio 600 00:25:37,000 --> 00:25:42,120 Speaker 5: because I'm constantly late writing news at the last minute. Yeah, deadlines, stress, 601 00:25:42,520 --> 00:25:44,800 Speaker 5: burnout of like the kind of stories that I cover, 602 00:25:44,920 --> 00:25:46,119 Speaker 5: Like it's very unsexy. 603 00:25:46,119 --> 00:25:49,199 Speaker 1: Sometimes even fashion is completely unsexy, Like there is I 604 00:25:49,240 --> 00:25:51,000 Speaker 1: shared a meme on my story the other day. It's 605 00:25:51,000 --> 00:25:53,600 Speaker 1: like me when I'm making reels and the cartoon is 606 00:25:53,600 --> 00:25:56,000 Speaker 1: all glam. It's like me ninety nine percent of the 607 00:25:56,000 --> 00:25:59,440 Speaker 1: other time, and it's like just yeah, because it's not 608 00:25:59,680 --> 00:26:03,520 Speaker 1: glam and social media can make workplaces look like like 609 00:26:03,600 --> 00:26:06,400 Speaker 1: it's glam. Probably the first to say, like we all 610 00:26:06,440 --> 00:26:09,840 Speaker 1: know social media is like fake essentially not to wear 611 00:26:09,880 --> 00:26:13,520 Speaker 1: fake people, but like running a fashion business is far 612 00:26:13,600 --> 00:26:17,480 Speaker 1: from glamorous, Like it's hard work, it's stressful, Like it's 613 00:26:17,560 --> 00:26:18,359 Speaker 1: all the things. 614 00:26:18,960 --> 00:26:20,960 Speaker 4: I think there's something you touched on where people say 615 00:26:21,400 --> 00:26:23,040 Speaker 4: this is why I want to work here, it's because 616 00:26:23,080 --> 00:26:25,640 Speaker 4: of I love Fate and I love brit I think 617 00:26:25,640 --> 00:26:27,879 Speaker 4: that's something else for I've spoken to a lot of 618 00:26:27,920 --> 00:26:31,000 Speaker 4: people who have a genuine interest for some reason, but 619 00:26:31,040 --> 00:26:34,440 Speaker 4: then they feel the pressure to say this is my 620 00:26:34,520 --> 00:26:37,679 Speaker 4: dream job. They feel like that's what the person hiring 621 00:26:37,720 --> 00:26:40,200 Speaker 4: them wants them to say, Like that's the only answer 622 00:26:40,240 --> 00:26:41,600 Speaker 4: to why do you want to work here? Oh, I've 623 00:26:41,600 --> 00:26:44,480 Speaker 4: always wanted to work here. I've worked for some companies Again, 624 00:26:44,520 --> 00:26:46,680 Speaker 4: like I said, that are unsexy and you say, oh, 625 00:26:46,680 --> 00:26:48,520 Speaker 4: why are you interested in the job? I've always wanted 626 00:26:48,560 --> 00:26:49,000 Speaker 4: to work here. 627 00:26:49,320 --> 00:26:50,520 Speaker 3: Well that's just a lie. 628 00:26:50,720 --> 00:26:52,800 Speaker 1: But we don't really know what our dream job is 629 00:26:53,160 --> 00:26:55,560 Speaker 1: in our twenty thirties, Like really, if you want to 630 00:26:55,560 --> 00:26:56,960 Speaker 1: think about it, like, sure, you can think it's a 631 00:26:56,960 --> 00:26:59,480 Speaker 1: really cool job, but yeah, a lot of people do. 632 00:26:59,480 --> 00:27:00,800 Speaker 6: Say they want to work at all. 633 00:27:03,600 --> 00:27:07,800 Speaker 1: Dream of labor, so true, I dream of laying on 634 00:27:07,840 --> 00:27:09,080 Speaker 1: a beach. 635 00:27:09,359 --> 00:27:11,159 Speaker 5: I always say on our podcast, I'm like, it was 636 00:27:11,200 --> 00:27:13,159 Speaker 5: never meant to be this deep. We're meant to be 637 00:27:13,280 --> 00:27:16,480 Speaker 5: in a field picking berries like it certainly not that deep. 638 00:27:16,480 --> 00:27:17,560 Speaker 3: But anyway, here we are. 639 00:27:17,880 --> 00:27:21,840 Speaker 4: So it's helpful to keep in mind sometimes like it's 640 00:27:21,960 --> 00:27:23,240 Speaker 4: it's not that serious. 641 00:27:23,960 --> 00:27:25,600 Speaker 1: That's what I always say too, if we're dealing with 642 00:27:25,640 --> 00:27:27,680 Speaker 1: like any sort of like conflict or whatever. 643 00:27:27,720 --> 00:27:29,760 Speaker 2: I'm like, at the end of the day, we are 644 00:27:29,840 --> 00:27:33,920 Speaker 2: selling clothes like it is not that deep. It's all 645 00:27:33,960 --> 00:27:36,800 Speaker 2: just calm down and we sell a few less tops. 646 00:27:36,840 --> 00:27:37,800 Speaker 4: No one's gonna die. 647 00:27:38,000 --> 00:27:42,200 Speaker 1: It's all good, it's all right if the marketing mistaken. 648 00:27:43,440 --> 00:27:46,080 Speaker 4: Not that deep totally. I've said the same thing to 649 00:27:46,160 --> 00:27:49,560 Speaker 4: many people in many companies, in retail industries or things 650 00:27:49,560 --> 00:27:52,280 Speaker 4: like that. Were you like, we're selling this like it's 651 00:27:52,359 --> 00:27:55,720 Speaker 4: not that urgent. It's not an emergency. No one's going 652 00:27:55,800 --> 00:27:57,600 Speaker 4: to pass away if you don't answer your phone and 653 00:27:58,280 --> 00:27:59,400 Speaker 4: at night it's okay. 654 00:28:00,200 --> 00:28:06,240 Speaker 2: Percent I'm with you on that, Britt. 655 00:28:06,280 --> 00:28:09,399 Speaker 4: I'm really curious, as someone who hires a lot, what 656 00:28:09,520 --> 00:28:11,040 Speaker 4: are the things that you notice that people do when 657 00:28:11,040 --> 00:28:13,959 Speaker 4: they're coming in for an interview that is something that 658 00:28:14,000 --> 00:28:16,280 Speaker 4: you go Oh that's not that's someone that I don't 659 00:28:16,280 --> 00:28:18,160 Speaker 4: want to hire, or that's not quite the right fit. 660 00:28:19,040 --> 00:28:19,960 Speaker 4: Oh says a lot. 661 00:28:21,760 --> 00:28:24,520 Speaker 1: I would say, back to what we were talking about 662 00:28:24,520 --> 00:28:26,680 Speaker 1: at the beginning of this episode, like people just going 663 00:28:26,720 --> 00:28:30,000 Speaker 1: way over the top and just giving you every single 664 00:28:30,080 --> 00:28:33,119 Speaker 1: answer in the most perfect way, and you can just 665 00:28:33,200 --> 00:28:36,240 Speaker 1: kind of tell like you're just saying, yeah, you're saying 666 00:28:36,280 --> 00:28:41,080 Speaker 1: exactly what I want to hear. Another one would probably be, like, 667 00:28:41,120 --> 00:28:43,560 Speaker 1: we do a lot of personality questions for our roles 668 00:28:43,600 --> 00:28:46,400 Speaker 1: at Fate, Like, again, we're looking for a good culture fit, 669 00:28:46,960 --> 00:28:49,760 Speaker 1: but when people go a bit too rogue with their answers, 670 00:28:50,400 --> 00:28:52,840 Speaker 1: an easy question that we ask is how would your 671 00:28:52,840 --> 00:28:54,640 Speaker 1: friends describe you in three words? 672 00:28:54,920 --> 00:28:57,080 Speaker 2: Because we just want to hear a bit about their personality. 673 00:28:57,160 --> 00:28:59,640 Speaker 1: And like with a question like that, I would say, 674 00:28:59,640 --> 00:29:02,320 Speaker 1: like be honest, but like also play it safe and 675 00:29:02,320 --> 00:29:04,400 Speaker 1: you'd be surprised, like some people say like. 676 00:29:06,800 --> 00:29:09,000 Speaker 2: A bit arrogant and like, you know. 677 00:29:09,000 --> 00:29:13,000 Speaker 1: They go really honest that I can't think of what 678 00:29:13,000 --> 00:29:14,080 Speaker 1: people have said, but do you know. 679 00:29:14,120 --> 00:29:17,120 Speaker 4: What I think in those situations though, I'm like, I'm 680 00:29:17,160 --> 00:29:18,480 Speaker 4: grateful that you said. 681 00:29:18,240 --> 00:29:22,080 Speaker 2: That exposed yourself because if people have said you know. 682 00:29:23,120 --> 00:29:25,800 Speaker 1: To say that, like you obviously think that that's true 683 00:29:25,960 --> 00:29:27,720 Speaker 1: and it's helpful. 684 00:29:27,400 --> 00:29:28,600 Speaker 4: Information for me to have. 685 00:29:29,800 --> 00:29:31,440 Speaker 3: They're like bit a grow you know. 686 00:29:31,720 --> 00:29:34,800 Speaker 1: Yeah, well I'll say like wild or you know, and 687 00:29:34,840 --> 00:29:36,680 Speaker 1: I'm like, oh, I don't think you should be saying 688 00:29:36,680 --> 00:29:39,560 Speaker 1: that to us right now, So be honest, but maybe 689 00:29:39,600 --> 00:29:43,680 Speaker 1: just refrain when it comes to those kind of questions. 690 00:29:44,360 --> 00:29:46,239 Speaker 1: And the other thing that I would say is a 691 00:29:46,240 --> 00:29:48,880 Speaker 1: bit of a not so much a red flag in interviewing, 692 00:29:48,920 --> 00:29:53,640 Speaker 1: but if someone is talking a lot terribly about their 693 00:29:53,640 --> 00:29:57,320 Speaker 1: current workplace or the past one, Oh, like I worked there, 694 00:29:57,320 --> 00:29:59,640 Speaker 1: it was so toxic, blah blah blah. Like again, you 695 00:29:59,640 --> 00:30:02,840 Speaker 1: can say something about why you're not working somewhere anymore, 696 00:30:03,080 --> 00:30:03,760 Speaker 1: but maybe. 697 00:30:03,560 --> 00:30:05,320 Speaker 3: Just keep its sentence, keep it light. 698 00:30:05,400 --> 00:30:07,640 Speaker 5: For the first to say to the trauma dump for 699 00:30:07,680 --> 00:30:10,160 Speaker 5: your bestie on the phone, exactly leave that at the door. 700 00:30:10,280 --> 00:30:13,240 Speaker 2: Yeah, what are things that you notice? 701 00:30:13,400 --> 00:30:15,600 Speaker 4: Well, we see that come up a bit a lot 702 00:30:15,720 --> 00:30:19,440 Speaker 4: when people are terrified to say anything bad about their 703 00:30:19,440 --> 00:30:22,600 Speaker 4: current workplace. Actually, and almost it goes the other way. 704 00:30:22,680 --> 00:30:25,160 Speaker 4: So the advice that you've just given, there's some people 705 00:30:25,200 --> 00:30:26,800 Speaker 4: that are listening to this right now, and they're going 706 00:30:26,840 --> 00:30:29,680 Speaker 4: to take that as I can't say a single even 707 00:30:29,800 --> 00:30:32,160 Speaker 4: mutual thing about their workplace, and so then they tie 708 00:30:32,200 --> 00:30:35,239 Speaker 4: themselves up in knots to say, oh, well, I just 709 00:30:35,280 --> 00:30:37,200 Speaker 4: need a new challenge, and it's like, oh, but you 710 00:30:37,320 --> 00:30:40,200 Speaker 4: left there with no other job, like are you sure? 711 00:30:40,240 --> 00:30:43,280 Speaker 4: And then you feel like I'm missing something like yeah, 712 00:30:43,320 --> 00:30:45,560 Speaker 4: there's a gap to this story. It doesn't make sense, 713 00:30:45,600 --> 00:30:47,000 Speaker 4: and you never want to let. 714 00:30:46,800 --> 00:30:50,000 Speaker 5: The interviewer fill in those gaps themselves and go, oh, 715 00:30:50,080 --> 00:30:53,640 Speaker 5: maybe they got fired for something really awful, like indecency 716 00:30:53,720 --> 00:30:56,040 Speaker 5: at work or something. You want to be honest so 717 00:30:56,080 --> 00:30:58,360 Speaker 5: that they don't have to run their mind of what 718 00:30:58,400 --> 00:30:58,840 Speaker 5: it could be. 719 00:30:59,000 --> 00:31:01,160 Speaker 4: Yeah, and tying them selves up in knots, then not 720 00:31:01,200 --> 00:31:03,920 Speaker 4: being able to tell their story or having a gap 721 00:31:04,160 --> 00:31:08,440 Speaker 4: or not giving enough detail. There's so many things that 722 00:31:08,440 --> 00:31:10,240 Speaker 4: people kind of get tied up with with that intro 723 00:31:10,360 --> 00:31:12,480 Speaker 4: thing about where they're at at the moment. But I 724 00:31:12,520 --> 00:31:15,280 Speaker 4: think the biggest thing for us is that people prepare 725 00:31:15,320 --> 00:31:18,680 Speaker 4: for job interviews completely backwards, completely the wrong way. And 726 00:31:18,840 --> 00:31:21,120 Speaker 4: what do we hear the most often where people say 727 00:31:21,120 --> 00:31:22,400 Speaker 4: how they've done their prep. 728 00:31:22,400 --> 00:31:23,840 Speaker 3: Every single person without fail. 729 00:31:24,040 --> 00:31:29,800 Speaker 5: Google's common interview I know ten interview questions and they're always. 730 00:31:29,640 --> 00:31:31,640 Speaker 2: What are your strengths weaknesses? 731 00:31:32,840 --> 00:31:33,560 Speaker 4: It's the worst. 732 00:31:33,600 --> 00:31:35,959 Speaker 2: So we don't ask any of those kinds of questions. 733 00:31:35,760 --> 00:31:39,200 Speaker 4: And I feel like that's the most don't And every 734 00:31:39,840 --> 00:31:42,800 Speaker 4: interview coaching session I do, people will say, oh, but 735 00:31:42,840 --> 00:31:44,640 Speaker 4: what do I say for weaknesses? And I'm like, or 736 00:31:44,680 --> 00:31:46,120 Speaker 4: do you have something in mind? And they're like, oh, yeah, 737 00:31:46,120 --> 00:31:47,480 Speaker 4: I was going to say this, and I'm like, great, 738 00:31:47,960 --> 00:31:49,440 Speaker 4: I don't think it's actually going to come up. 739 00:31:49,640 --> 00:31:51,800 Speaker 2: No, I feel like no one asks the question now. 740 00:31:52,160 --> 00:31:53,560 Speaker 4: Sure you don't want to be put on the spot 741 00:31:53,600 --> 00:31:55,760 Speaker 4: and like I have, I have no idea, I've never 742 00:31:55,760 --> 00:31:58,240 Speaker 4: thought about this before, and then you panic, Like we 743 00:31:58,320 --> 00:32:01,160 Speaker 4: try and avoid that, like thinking on the spot because 744 00:32:01,280 --> 00:32:04,840 Speaker 4: under pressure of his brain works properly. So you want 745 00:32:04,840 --> 00:32:07,120 Speaker 4: to have something in mind. But who's going to hire 746 00:32:07,200 --> 00:32:08,960 Speaker 4: someone just based off of strengths and weaknesses? 747 00:32:09,080 --> 00:32:09,280 Speaker 2: Question? 748 00:32:09,280 --> 00:32:12,400 Speaker 1: I want, like, no one cares about your strengths and weaknesses, 749 00:32:12,480 --> 00:32:14,040 Speaker 1: And even if you're being asked, like I feel like 750 00:32:14,040 --> 00:32:15,920 Speaker 1: they're just asking that to tick boxes. 751 00:32:15,920 --> 00:32:18,040 Speaker 2: And I'd say on that as well. 752 00:32:18,720 --> 00:32:21,560 Speaker 1: Another thing that we notice in interviews, obviously people are 753 00:32:21,600 --> 00:32:25,920 Speaker 1: nervous when they're being interviewed, like everyone's nervous when they're interviewing, 754 00:32:26,400 --> 00:32:29,880 Speaker 1: and like in my experience, you'll notice that people will 755 00:32:29,920 --> 00:32:33,080 Speaker 1: try to like overcompensate that nervousness, and then you ask 756 00:32:33,120 --> 00:32:35,520 Speaker 1: them one question where it could be like a couple 757 00:32:35,560 --> 00:32:38,680 Speaker 1: of sentences for the answer, but then they'll like ramble 758 00:32:38,720 --> 00:32:41,239 Speaker 1: and go in circles and end up somewhere, you know, 759 00:32:41,320 --> 00:32:44,520 Speaker 1: two thousand kilometers away from the question. And so my 760 00:32:44,600 --> 00:32:47,680 Speaker 1: advice to people would be, like, take your time when 761 00:32:47,680 --> 00:32:50,280 Speaker 1: you're answering questions in an interview, like take a second 762 00:32:50,280 --> 00:32:51,240 Speaker 1: to breathe. 763 00:32:51,160 --> 00:32:53,520 Speaker 4: Ask them to repeat the question. Yeah, say, oh, do 764 00:32:53,520 --> 00:32:55,120 Speaker 4: you mind if I have a think about that? Hey, 765 00:32:55,160 --> 00:32:56,600 Speaker 4: I have a notebook. I'm just going to have a 766 00:32:56,600 --> 00:32:59,040 Speaker 4: look at my notes for a second. How much better 767 00:32:59,120 --> 00:32:59,840 Speaker 4: is that going to be? 768 00:33:00,120 --> 00:33:02,640 Speaker 1: Then they'm gone, and then all of a sudden, they're 769 00:33:02,640 --> 00:33:04,720 Speaker 1: telling your life story and you're like, wait, what did 770 00:33:04,760 --> 00:33:05,560 Speaker 1: we even ask them? 771 00:33:05,560 --> 00:33:06,800 Speaker 2: Like, how have we got to this point? 772 00:33:07,040 --> 00:33:09,880 Speaker 4: It's because they It's because they don't have a good 773 00:33:09,920 --> 00:33:12,760 Speaker 4: solid answer, and so then they say something and they 774 00:33:12,800 --> 00:33:14,880 Speaker 4: feel like it's not enough, so they add something else, 775 00:33:15,000 --> 00:33:16,520 Speaker 4: and then they didn't tell it right, so they now 776 00:33:16,520 --> 00:33:20,080 Speaker 4: they have to add context and they get themselves into 777 00:33:20,160 --> 00:33:21,200 Speaker 4: a real situation like. 778 00:33:21,200 --> 00:33:23,239 Speaker 1: A snowball, and it keeps getting bigger and they're like 779 00:33:23,320 --> 00:33:25,360 Speaker 1: some people even go, oh my god, sorry, like I'm rambling. 780 00:33:25,440 --> 00:33:26,920 Speaker 2: I don't even know what I'm saying anymore. 781 00:33:27,040 --> 00:33:29,720 Speaker 1: So my advice is just like, breathe, take your time, 782 00:33:30,080 --> 00:33:33,160 Speaker 1: ye Like it's they're so nervous, but you need to 783 00:33:33,200 --> 00:33:36,280 Speaker 1: know like us on the other end, like we're not yeah, 784 00:33:36,360 --> 00:33:39,400 Speaker 1: like we're just happy to chat. And another thing like 785 00:33:39,880 --> 00:33:42,160 Speaker 1: I would say, as well as ask questions, we always 786 00:33:42,280 --> 00:33:44,640 Speaker 1: finish our interviews with do you have any questions for us? 787 00:33:44,640 --> 00:33:44,960 Speaker 1: At all? 788 00:33:45,360 --> 00:33:48,040 Speaker 2: And that is always such a good sign if someone 789 00:33:48,080 --> 00:33:49,720 Speaker 2: has come prepared with questions. 790 00:33:49,760 --> 00:33:51,840 Speaker 1: So I would say, even if you don't get asked, 791 00:33:52,200 --> 00:33:54,240 Speaker 1: you know, do you have any questions for usk? Have 792 00:33:54,320 --> 00:33:56,479 Speaker 1: something prepared that you want to ask for even if 793 00:33:56,480 --> 00:33:58,640 Speaker 1: they don't give you the opportunity, I would bring, say 794 00:33:58,640 --> 00:33:59,280 Speaker 1: a notebook. 795 00:33:59,480 --> 00:34:01,640 Speaker 4: I think people think to themselves, what's a good question 796 00:34:01,720 --> 00:34:03,920 Speaker 4: to ask? And they google again what's a good question 797 00:34:04,040 --> 00:34:07,360 Speaker 4: is and they get to most they're thinking, what's a 798 00:34:07,440 --> 00:34:09,400 Speaker 4: question that's going to sound good? And it's kind of 799 00:34:09,440 --> 00:34:11,040 Speaker 4: like they're not even listening to the answer. They just 800 00:34:11,400 --> 00:34:13,600 Speaker 4: asked it to look good and to ask the question. 801 00:34:14,160 --> 00:34:17,160 Speaker 4: The biggest thing our advice when it comes to picking 802 00:34:17,200 --> 00:34:18,640 Speaker 4: a question to ask at the end is you have 803 00:34:18,680 --> 00:34:21,000 Speaker 4: to be actually genuinely curious about it. What do you 804 00:34:21,040 --> 00:34:24,120 Speaker 4: actually want to know about this company? About this team? 805 00:34:24,360 --> 00:34:26,200 Speaker 4: If you've worked in an environment where they didn't love 806 00:34:26,239 --> 00:34:29,080 Speaker 4: your ideas and you're the kind of person that likes innovation, 807 00:34:29,440 --> 00:34:31,640 Speaker 4: ask them about that. Hey, when's the last time someone 808 00:34:31,680 --> 00:34:33,600 Speaker 4: had a cool idea and you ran with it? And 809 00:34:33,680 --> 00:34:34,600 Speaker 4: whose idea was it? 810 00:34:35,080 --> 00:34:37,480 Speaker 1: If you really like a boss who gives you feedback, hey, 811 00:34:37,480 --> 00:34:39,120 Speaker 1: how do you deliver feedback to your team? 812 00:34:39,239 --> 00:34:39,359 Speaker 2: Like? 813 00:34:39,640 --> 00:34:41,839 Speaker 4: You have to start from something that you actually want 814 00:34:41,840 --> 00:34:44,840 Speaker 4: to know. I think that's so game changer When the 815 00:34:44,920 --> 00:34:47,960 Speaker 4: question you can tell they actually care about it and 816 00:34:48,000 --> 00:34:50,279 Speaker 4: it's come from Hey, I like to do things like this, 817 00:34:50,480 --> 00:34:51,800 Speaker 4: what's your approach here? 818 00:34:52,080 --> 00:34:53,440 Speaker 3: And to help you get inspired? 819 00:34:53,520 --> 00:34:56,960 Speaker 5: Imagine if you were to start working there tomorrow, what 820 00:34:57,080 --> 00:34:59,440 Speaker 5: do you genuinely want to know? If you have If 821 00:34:59,440 --> 00:35:01,320 Speaker 5: you're going to start worked tow you have no questions, 822 00:35:01,400 --> 00:35:02,880 Speaker 5: you know everything, You're just going to rock up. 823 00:35:02,920 --> 00:35:03,960 Speaker 3: And that's insane. 824 00:35:04,000 --> 00:35:06,120 Speaker 5: Like, if you were actually going to start working there, 825 00:35:06,360 --> 00:35:08,239 Speaker 5: what do you want to know, maybe how do the 826 00:35:08,280 --> 00:35:10,920 Speaker 5: departments collaborate together? Like if you're in sales, how do 827 00:35:10,960 --> 00:35:14,200 Speaker 5: you work with promotions? Or what's that interconnecting link? 828 00:35:14,239 --> 00:35:16,720 Speaker 4: And we and we have actually like a free download 829 00:35:16,760 --> 00:35:18,960 Speaker 4: of like seventy plus questions you can ask at the 830 00:35:19,000 --> 00:35:21,640 Speaker 4: end as well for inspiration. But our caveat on that 831 00:35:21,800 --> 00:35:24,439 Speaker 4: is don't start there and be like, which one's sound hood? Yeah? 832 00:35:24,480 --> 00:35:26,120 Speaker 1: No, So you've got to find a question that you're 833 00:35:26,120 --> 00:35:28,359 Speaker 1: interested in. And I think even if at the end 834 00:35:28,360 --> 00:35:32,279 Speaker 1: of an interview you know there's no time or there's 835 00:35:32,280 --> 00:35:34,040 Speaker 1: no opportunity, they don't say, do you have any questions 836 00:35:34,040 --> 00:35:35,440 Speaker 1: for us? I think you need to be the one 837 00:35:35,440 --> 00:35:38,160 Speaker 1: to say before this wraps up, could I ask a question? 838 00:35:38,400 --> 00:35:42,880 Speaker 1: And one again, don't take this and use it because 839 00:35:42,960 --> 00:35:45,520 Speaker 1: it might not work for you. But one person that 840 00:35:45,560 --> 00:35:47,279 Speaker 1: really stood out to me. It was sometime last year. 841 00:35:47,280 --> 00:35:49,560 Speaker 1: I don't remember what role we were hiring for. I 842 00:35:49,600 --> 00:35:52,040 Speaker 1: wasn't doing the interviews, like two of our team members 843 00:35:52,040 --> 00:35:56,120 Speaker 1: were doing the interviews, but someone asked them what are 844 00:35:56,120 --> 00:35:59,000 Speaker 1: both of your roles exactly? And why do you love 845 00:35:59,040 --> 00:36:01,360 Speaker 1: what you do? And they were like they came and 846 00:36:01,400 --> 00:36:03,319 Speaker 1: told me after like someone asked us like what are 847 00:36:03,320 --> 00:36:05,759 Speaker 1: our roles and how long have we worked there? And 848 00:36:05,800 --> 00:36:07,920 Speaker 1: what is it that we love about the role? And 849 00:36:07,960 --> 00:36:10,200 Speaker 1: they wanted to know like exactly what their roles. 850 00:36:10,120 --> 00:36:13,080 Speaker 5: And people love talking about themselves, like if it gets 851 00:36:13,080 --> 00:36:15,240 Speaker 5: flipped to the interviewer and they get to talk about 852 00:36:15,640 --> 00:36:16,720 Speaker 5: cool things they've done. 853 00:36:16,560 --> 00:36:18,239 Speaker 3: And why they love it, like they love that. 854 00:36:18,320 --> 00:36:20,120 Speaker 2: So that was a really great question that someone asked 855 00:36:20,120 --> 00:36:21,560 Speaker 2: one type that stuck. 856 00:36:21,239 --> 00:36:23,160 Speaker 4: With me, And I think it's a much better question 857 00:36:23,239 --> 00:36:28,040 Speaker 4: than what's the culture like because like you, of course 858 00:36:28,080 --> 00:36:29,359 Speaker 4: you want to know about the culture. That's a good 859 00:36:29,400 --> 00:36:31,480 Speaker 4: thing to want to know about, but ask it in 860 00:36:31,520 --> 00:36:34,040 Speaker 4: a way that's like, well, what do you mean about 861 00:36:34,040 --> 00:36:35,920 Speaker 4: the culture? Do you mean do we have lunch together? 862 00:36:36,120 --> 00:36:39,160 Speaker 4: Or do you mean like do we care about feedback 863 00:36:39,200 --> 00:36:41,799 Speaker 4: and innovation and performance? Like what are you actually asking? Like, 864 00:36:42,120 --> 00:36:44,759 Speaker 4: come up with a deeper way of asking what you 865 00:36:44,800 --> 00:36:48,120 Speaker 4: want to know? Absolutely, And I think lastly back to 866 00:36:48,320 --> 00:36:52,440 Speaker 4: kind of preparing for interviews the wrong way. The advice 867 00:36:52,520 --> 00:36:54,799 Speaker 4: of take a breath and take a sec before you 868 00:36:54,880 --> 00:36:57,840 Speaker 4: answer excellent, But the other thing that people have to 869 00:36:57,880 --> 00:37:02,719 Speaker 4: do first is prepare their stories in advance. So you 870 00:37:02,800 --> 00:37:05,719 Speaker 4: have to go through your experience you don't know what 871 00:37:05,840 --> 00:37:07,759 Speaker 4: questions you're going to get asked. There's no way to 872 00:37:07,840 --> 00:37:10,120 Speaker 4: tell what an interview is going to ask you. And honestly, 873 00:37:10,320 --> 00:37:12,480 Speaker 4: when I'm preparing for an interview, I haven't decided yet. 874 00:37:12,480 --> 00:37:15,000 Speaker 4: I'm deciding the questions as I think of them in 875 00:37:15,040 --> 00:37:17,120 Speaker 4: the interview, sometimes based on what we're talking about. 876 00:37:17,239 --> 00:37:19,920 Speaker 1: Yeah, we go rogue sometimes and other questions, especially if 877 00:37:19,920 --> 00:37:21,680 Speaker 1: the interview is going well, and then you want to 878 00:37:21,719 --> 00:37:24,240 Speaker 1: keep finding out more about this person, You're like, well, also, 879 00:37:24,600 --> 00:37:26,799 Speaker 1: here's this question, So he need stories ready? 880 00:37:26,880 --> 00:37:29,399 Speaker 6: Yeah, half of my interview for Nova was talking about 881 00:37:29,400 --> 00:37:30,239 Speaker 6: the Real Housewives. 882 00:37:30,960 --> 00:37:33,080 Speaker 4: I love that. Who would have predicted that? Right? 883 00:37:33,120 --> 00:37:34,040 Speaker 6: I got me the job. 884 00:37:35,680 --> 00:37:37,799 Speaker 4: So you want to have your stories prepped. You want 885 00:37:37,800 --> 00:37:40,960 Speaker 4: to go through your experience because that's what we know. 886 00:37:41,040 --> 00:37:42,600 Speaker 4: The topic of the interview is going to be. We're 887 00:37:42,600 --> 00:37:44,520 Speaker 4: going to be talking about what you've done at work before. 888 00:37:44,880 --> 00:37:47,360 Speaker 4: That's not going to change between now in the interview. 889 00:37:47,760 --> 00:37:50,600 Speaker 4: So you can go through your memory, think about, Okay, 890 00:37:50,120 --> 00:37:52,440 Speaker 4: what are the things that I've done that I'm proud 891 00:37:52,480 --> 00:37:54,600 Speaker 4: of that I want to make sure that they get 892 00:37:54,600 --> 00:37:56,600 Speaker 4: to hear about. I want to walk out of that 893 00:37:56,680 --> 00:37:58,840 Speaker 4: interview making sure that they know about that big project 894 00:37:58,840 --> 00:38:01,040 Speaker 4: that I did because imagine you, oh, but I didn't 895 00:38:01,040 --> 00:38:01,680 Speaker 4: get asked a question. 896 00:38:01,680 --> 00:38:03,440 Speaker 3: It's just like the bad boss thing. You don't want 897 00:38:03,440 --> 00:38:05,319 Speaker 3: to wait until you get the perfect boss that's like, hey, 898 00:38:05,320 --> 00:38:06,600 Speaker 3: what are your goals? What do you want to do? 899 00:38:06,920 --> 00:38:08,719 Speaker 3: We're weaseling in. We're like, I don't care if you 900 00:38:08,719 --> 00:38:09,680 Speaker 3: don't ask me about this. 901 00:38:09,760 --> 00:38:11,000 Speaker 2: I'm going to find a way to. 902 00:38:10,920 --> 00:38:13,000 Speaker 4: Talk about I'm going to make sure that I mentioned this. 903 00:38:13,200 --> 00:38:15,279 Speaker 4: And so then you get a question about tell me 904 00:38:15,320 --> 00:38:18,080 Speaker 4: about a time you dealt with a difficult person or whatever. 905 00:38:18,239 --> 00:38:20,520 Speaker 4: Instead of picking that one random time that you had 906 00:38:20,520 --> 00:38:24,399 Speaker 4: a horrible client or whatever, talk about that really tough 907 00:38:24,400 --> 00:38:26,080 Speaker 4: project that you did that you really want them to 908 00:38:26,120 --> 00:38:28,360 Speaker 4: know about that also probably had a couple of difficult 909 00:38:28,360 --> 00:38:31,680 Speaker 4: stakeholders in it. Like use the questions as an opportunity 910 00:38:31,719 --> 00:38:35,239 Speaker 4: to talk about your pre prepared stories that avoids you 911 00:38:35,920 --> 00:38:39,840 Speaker 4: rambling because you've decided this is the story. I've prepped 912 00:38:39,840 --> 00:38:42,160 Speaker 4: it beforehand. You've got a whole bunch of them. Then 913 00:38:42,200 --> 00:38:44,279 Speaker 4: all you have to do in the interview is match them. 914 00:38:44,640 --> 00:38:47,560 Speaker 5: My favorite analogy to give is it's like throw back 915 00:38:47,560 --> 00:38:49,960 Speaker 5: to year twelve. H youc English exams. Yeah, you know 916 00:38:50,040 --> 00:38:52,600 Speaker 5: your set text. Set text is your experience. You know 917 00:38:52,640 --> 00:38:54,840 Speaker 5: it inside out. You pick out all your quotes beforehand. 918 00:38:54,840 --> 00:38:55,800 Speaker 5: You've got the memorized. 919 00:38:55,880 --> 00:38:57,440 Speaker 3: You go in. You don't know if they're going to 920 00:38:57,480 --> 00:38:59,520 Speaker 3: ask you about belonging or love. 921 00:38:59,719 --> 00:39:01,480 Speaker 2: Yeah, but you're ready long. 922 00:39:06,200 --> 00:39:08,319 Speaker 5: And you can adapt. It doesn't matter what the question is. 923 00:39:08,520 --> 00:39:10,719 Speaker 5: You stick your quotes in and you link them up 924 00:39:10,760 --> 00:39:12,200 Speaker 5: and make it work. 925 00:39:12,440 --> 00:39:14,640 Speaker 4: You don't know the exam question, but you've got all 926 00:39:14,680 --> 00:39:16,680 Speaker 4: your stuff prepped. It's the same concept. 927 00:39:16,760 --> 00:39:19,040 Speaker 1: Have your stories so you aren't gone, oh, I can't 928 00:39:19,040 --> 00:39:20,520 Speaker 1: really think off the top of my head. 929 00:39:20,360 --> 00:39:22,960 Speaker 4: And you don't want to be remembering on the spot. 930 00:39:23,040 --> 00:39:23,720 Speaker 4: That's really different. 931 00:39:23,760 --> 00:39:26,000 Speaker 3: That's when you turn into smooth brain, no thoughts. 932 00:39:25,800 --> 00:39:29,200 Speaker 4: Yeap, no one's and you're like panicking, and then it 933 00:39:29,200 --> 00:39:32,680 Speaker 4: gets worse and you're sweating, and then you also want 934 00:39:32,719 --> 00:39:34,200 Speaker 4: to just not think of them. But you want to 935 00:39:34,200 --> 00:39:36,480 Speaker 4: structure them as well. They need a beginning, a middle, 936 00:39:36,480 --> 00:39:38,879 Speaker 4: and an end. You can use star, you can use car. 937 00:39:38,960 --> 00:39:41,919 Speaker 4: They're all the same. We talk about situation, what I did, 938 00:39:42,000 --> 00:39:44,200 Speaker 4: and result. It's the same thing. If you've told a 939 00:39:44,239 --> 00:39:47,280 Speaker 4: story about like some tea, something that happened on the weekend. 940 00:39:47,360 --> 00:39:48,360 Speaker 4: You know how to tell a story. 941 00:39:48,400 --> 00:39:49,640 Speaker 3: This is a car breaking down. 942 00:39:49,840 --> 00:39:51,640 Speaker 4: It's not new to anyone. You're like, you set the 943 00:39:51,680 --> 00:39:54,640 Speaker 4: scene first, So I'm on the highway right and the 944 00:39:54,719 --> 00:39:57,640 Speaker 4: car cast flying and you're setting the scene. So that's 945 00:39:57,680 --> 00:40:01,120 Speaker 4: the situation. Then what happened and then my car starts 946 00:40:01,120 --> 00:40:03,320 Speaker 4: slowing down and so I'm pressing the accelerator. That's the 947 00:40:03,360 --> 00:40:05,680 Speaker 4: what I did. What happened, and then what was the 948 00:40:05,760 --> 00:40:07,600 Speaker 4: end result? You might talk about, Okay, then I called 949 00:40:07,640 --> 00:40:10,120 Speaker 4: this stranger ended up giving me a lift back to work, 950 00:40:10,200 --> 00:40:12,200 Speaker 4: and then so I made it to work on time. 951 00:40:12,280 --> 00:40:14,440 Speaker 4: Like that's your result, right, Like everybody knows how to 952 00:40:14,440 --> 00:40:16,680 Speaker 4: tell a story, Like hundred pc, we just go into 953 00:40:16,719 --> 00:40:19,680 Speaker 4: an interview and forget that we're human, and we forget 954 00:40:19,680 --> 00:40:21,799 Speaker 4: how to communicate, and we turn into like, oh I'm 955 00:40:21,840 --> 00:40:22,680 Speaker 4: an interview. 956 00:40:22,640 --> 00:40:26,560 Speaker 1: And funny the other end, it's like, especially us, it's 957 00:40:26,560 --> 00:40:27,520 Speaker 1: like where does cool girls? 958 00:40:27,840 --> 00:40:30,520 Speaker 2: You know, it's not that serious, you know, just trying 959 00:40:30,520 --> 00:40:31,520 Speaker 2: to tell us some stories. 960 00:40:31,560 --> 00:40:33,440 Speaker 5: And at the start you mentioned that people go to 961 00:40:33,760 --> 00:40:38,120 Speaker 5: like robotic and this screed to sound smart. 962 00:40:38,320 --> 00:40:40,160 Speaker 3: We are like, just speak like a human. 963 00:40:40,280 --> 00:40:42,680 Speaker 5: A lot of people tend to use heaps of buzzwords 964 00:40:42,680 --> 00:40:45,319 Speaker 5: because they think that it makes them sound intelligent. So 965 00:40:45,360 --> 00:40:49,640 Speaker 5: they're like, yeah, well I managed stakeholder relationships categorically to 966 00:40:49,719 --> 00:40:51,960 Speaker 5: overcome And you're like, what are you saying? 967 00:40:52,080 --> 00:40:54,000 Speaker 4: What mean you do? 968 00:40:54,320 --> 00:40:56,960 Speaker 3: Just speak in people terms, normal words. 969 00:40:57,200 --> 00:41:01,279 Speaker 1: You can actually perform worse the more you try. Yeah, 970 00:41:01,400 --> 00:41:03,359 Speaker 1: if you if you go that way, and it's your 971 00:41:03,440 --> 00:41:05,480 Speaker 1: dream job, and you put all this pressure on yourself 972 00:41:05,520 --> 00:41:08,359 Speaker 1: because you're so intimidated by amazing Brittany who you're in love. 973 00:41:10,360 --> 00:41:12,680 Speaker 1: That's why I don't do the interviews anymore. I've stepped 974 00:41:12,680 --> 00:41:14,880 Speaker 1: away from it. So people are not because they're nervous 975 00:41:14,920 --> 00:41:16,160 Speaker 1: already and they're distracted. 976 00:41:16,160 --> 00:41:17,760 Speaker 3: They're like, I'm in the room with Brittany. 977 00:41:17,840 --> 00:41:19,640 Speaker 1: Yeah, so I don't have anything to do without it 978 00:41:19,960 --> 00:41:23,319 Speaker 1: because on an earpiece, I like you. Sometimes if it's 979 00:41:23,360 --> 00:41:25,640 Speaker 1: like a role that I'm going to be like working 980 00:41:25,680 --> 00:41:28,600 Speaker 1: directly with, I'll sit behind the laptop so I'm listening. 981 00:41:28,680 --> 00:41:29,759 Speaker 2: But they don't think that I'm there. 982 00:41:29,800 --> 00:41:31,960 Speaker 1: There's like two other girls like on the screen, but 983 00:41:32,040 --> 00:41:33,719 Speaker 1: I still might want to like hear their answers and 984 00:41:33,840 --> 00:41:35,919 Speaker 1: give them like you're in our corn mode. 985 00:41:36,040 --> 00:41:37,000 Speaker 2: I am. 986 00:41:38,280 --> 00:41:38,759 Speaker 4: Them like. 987 00:41:40,440 --> 00:41:42,839 Speaker 1: And they're like fly on the wall, I've just had 988 00:41:42,880 --> 00:41:44,239 Speaker 1: a thought I need to ask you. 989 00:41:46,120 --> 00:41:47,640 Speaker 2: Yeah, well, this has been amazing. 990 00:41:47,680 --> 00:41:49,040 Speaker 1: I think we're going to keep you in the studio 991 00:41:49,040 --> 00:41:50,839 Speaker 1: a bit longer, and we're going to do another little 992 00:41:50,840 --> 00:41:53,040 Speaker 1: bonus episode because I come out with my bonus episodes 993 00:41:53,040 --> 00:41:56,200 Speaker 1: every week as well, So stay tuned for that because 994 00:41:56,200 --> 00:41:56,640 Speaker 1: that'll be. 995 00:41:56,560 --> 00:41:57,960 Speaker 2: Coming out after this episode. 996 00:41:58,200 --> 00:42:00,440 Speaker 1: But we're going to end today's episode, like I do 997 00:42:00,520 --> 00:42:02,840 Speaker 1: with everyone, I have a tip of the week that 998 00:42:02,880 --> 00:42:05,640 Speaker 1: I give to everyone. It doesn't have to be about 999 00:42:05,719 --> 00:42:07,920 Speaker 1: anything that we've spoken about. It could be just a 1000 00:42:07,960 --> 00:42:10,200 Speaker 1: life hack, or it could be something about interviewing, which 1001 00:42:10,239 --> 00:42:12,480 Speaker 1: I feel like might be really beneficial. Although I feel 1002 00:42:12,480 --> 00:42:15,240 Speaker 1: like we've given about five thousand tips in this episode 1003 00:42:15,280 --> 00:42:17,600 Speaker 1: so far, so to either or both of you, have 1004 00:42:17,680 --> 00:42:18,879 Speaker 1: a tip of the week that you can share. 1005 00:42:19,400 --> 00:42:23,360 Speaker 4: Oh, I've thought of one. This is a piece of 1006 00:42:23,400 --> 00:42:26,320 Speaker 4: advice that I give all the time. It particularly applies 1007 00:42:26,360 --> 00:42:30,920 Speaker 4: to workplaces. People will make decisions about your career in 1008 00:42:31,040 --> 00:42:33,799 Speaker 4: rooms that you're not in. They will be discussing you. 1009 00:42:33,880 --> 00:42:36,200 Speaker 4: They will be making decisions about you and what happens 1010 00:42:36,200 --> 00:42:38,799 Speaker 4: to you and what they think about you. Make sure 1011 00:42:38,880 --> 00:42:43,160 Speaker 4: you have advocates in that room. Don't underestimate the fact 1012 00:42:43,200 --> 00:42:46,319 Speaker 4: that someone like a manager you don't even report to, 1013 00:42:46,520 --> 00:42:49,080 Speaker 4: or a colleague who you sometimes interact with, are going 1014 00:42:49,120 --> 00:42:50,600 Speaker 4: to put the hand up and go yep. I back 1015 00:42:50,640 --> 00:42:54,600 Speaker 4: that I really like working with that person that goes 1016 00:42:54,760 --> 00:42:57,839 Speaker 4: so far. I've been in those rooms. I've seen those conversations. 1017 00:42:57,880 --> 00:42:58,719 Speaker 3: That's my big tip. 1018 00:42:59,160 --> 00:43:01,000 Speaker 2: I love that Xander sitting over there. 1019 00:43:00,840 --> 00:43:05,319 Speaker 6: With his mouth open, no, because I just think it's 1020 00:43:05,400 --> 00:43:06,560 Speaker 6: really good advice. 1021 00:43:06,920 --> 00:43:10,000 Speaker 4: And don't isolate yourself from the office somebody that is 1022 00:43:10,160 --> 00:43:12,520 Speaker 4: making a decision about your career and you're not there, 1023 00:43:12,640 --> 00:43:14,040 Speaker 4: and you want to make sure that someone in that 1024 00:43:14,120 --> 00:43:16,080 Speaker 4: room is going yep. I think that's a good decision. 1025 00:43:16,239 --> 00:43:16,640 Speaker 4: M hmm. 1026 00:43:16,719 --> 00:43:17,919 Speaker 2: I love that all right. 1027 00:43:18,040 --> 00:43:21,200 Speaker 5: My tip is not that exciting, But my partner said 1028 00:43:21,239 --> 00:43:22,879 Speaker 5: it to me recently and I just had a light 1029 00:43:22,920 --> 00:43:23,480 Speaker 5: bulb moment. 1030 00:43:23,760 --> 00:43:26,000 Speaker 3: He said, you don't owe a book anything. 1031 00:43:26,440 --> 00:43:29,000 Speaker 5: In the past year, I've been trying to force my 1032 00:43:29,040 --> 00:43:31,040 Speaker 5: way through books, like you know, when you're in it 1033 00:43:31,280 --> 00:43:33,040 Speaker 5: and you're not loving it, and you feel like you 1034 00:43:33,520 --> 00:43:35,960 Speaker 5: have to push through, so you don't need to finish 1035 00:43:36,000 --> 00:43:36,440 Speaker 5: the book. 1036 00:43:36,640 --> 00:43:37,319 Speaker 4: You don't need to. 1037 00:43:37,280 --> 00:43:41,160 Speaker 5: Finish I love it don't just abandon you already know 1038 00:43:41,200 --> 00:43:42,240 Speaker 5: in the first few chapters. 1039 00:43:42,280 --> 00:43:43,920 Speaker 3: If it's not you don't owe a book anything. 1040 00:43:44,200 --> 00:43:45,200 Speaker 2: I love it. End it. 1041 00:43:45,280 --> 00:43:47,239 Speaker 1: Everyone out there is gonna be like yeah, because they're 1042 00:43:47,239 --> 00:43:48,920 Speaker 1: like stuck in this right now. 1043 00:43:49,520 --> 00:43:51,759 Speaker 2: To the next one, Yeah, move on it. Oh well, 1044 00:43:51,760 --> 00:43:53,279 Speaker 2: this has been amazing chatting with you both. 1045 00:43:53,320 --> 00:43:54,560 Speaker 1: I feel like I could talk to you both for 1046 00:43:54,640 --> 00:43:57,200 Speaker 1: hours because I feel like we're just speaking the same language. 1047 00:43:57,640 --> 00:43:59,719 Speaker 1: So thank you so much for being on. Do you 1048 00:43:59,760 --> 00:44:02,160 Speaker 1: want to tell us where everyone can find you? 1049 00:44:02,239 --> 00:44:04,680 Speaker 4: Yeah, check us out at interviewboss dot com dot au 1050 00:44:04,880 --> 00:44:08,640 Speaker 4: or follow us on Instagram and go listen to the 1051 00:44:08,640 --> 00:44:09,719 Speaker 4: pod wherever you're listening. 1052 00:44:09,520 --> 00:44:21,640 Speaker 2: To this podcast. I love it. Slay Slay