1 00:00:04,120 --> 00:00:06,880 Speaker 1: Hi, I'm Ritney Saunders and welcome to Big Business, the 2 00:00:06,920 --> 00:00:09,520 Speaker 1: place where business is far from boring. And today I'm 3 00:00:09,560 --> 00:00:12,800 Speaker 1: recording on gaddigul Land. Now, I somehow managed to build 4 00:00:12,800 --> 00:00:15,240 Speaker 1: an empire from the garage underneath my house, and I'm 5 00:00:15,240 --> 00:00:17,119 Speaker 1: here to share it all with you, from the winds, 6 00:00:17,280 --> 00:00:21,439 Speaker 1: the mistakes, the challenging times, and the funny moments in between. So, 7 00:00:21,480 --> 00:00:24,000 Speaker 1: whether you're in business already, perhaps you're not in the 8 00:00:24,000 --> 00:00:26,560 Speaker 1: game at all, Maybe you're looking for some inspiration, or 9 00:00:26,600 --> 00:00:28,920 Speaker 1: you just simply want to hear the tea, this is 10 00:00:28,920 --> 00:00:31,680 Speaker 1: a podcast for you. Coming up on today's episode, I 11 00:00:31,720 --> 00:00:36,360 Speaker 1: am spilling the tea. I'm talking about people stealing from 12 00:00:36,520 --> 00:00:37,800 Speaker 1: my fucking shops. 13 00:00:38,320 --> 00:00:40,080 Speaker 2: Sorry for swearing straight away. 14 00:00:40,880 --> 00:00:44,200 Speaker 3: Sorry, I'm here, hi in the building. 15 00:00:44,440 --> 00:00:47,280 Speaker 1: We are talking about people stealing from fate stores, but 16 00:00:47,360 --> 00:00:49,520 Speaker 1: also just about thieves in. 17 00:00:49,479 --> 00:00:52,880 Speaker 2: General and people just stealing from businesses. 18 00:00:52,960 --> 00:00:55,560 Speaker 1: Oh, this is such a gray area and I've got 19 00:00:55,600 --> 00:00:58,160 Speaker 1: a lot of thoughts to share. So without further ado, 20 00:00:58,480 --> 00:01:05,840 Speaker 1: let's just get straight down to business. Can people stop 21 00:01:06,120 --> 00:01:10,640 Speaker 1: stealing from stores, especially smaller businesses. 22 00:01:11,360 --> 00:01:12,960 Speaker 2: You always hear. 23 00:01:13,000 --> 00:01:16,440 Speaker 1: About people stealing, especially from big corporations. 24 00:01:16,480 --> 00:01:17,640 Speaker 2: You know how they say. 25 00:01:17,640 --> 00:01:20,120 Speaker 1: Oh fuck them, like they've got enough money anyway. Let's 26 00:01:20,120 --> 00:01:22,840 Speaker 1: steal from the big supermarkets and whatever. But as a 27 00:01:22,880 --> 00:01:26,080 Speaker 1: business owner, I just want to say, being stolen from 28 00:01:26,280 --> 00:01:27,520 Speaker 1: really fucking hurts. 29 00:01:28,120 --> 00:01:31,679 Speaker 3: Look, if we're talking about big supermarkets, I'm gonna not 30 00:01:31,720 --> 00:01:34,840 Speaker 3: comment on that, but yeah. 31 00:01:33,959 --> 00:01:36,760 Speaker 2: But when it comes to the littler guys, come on, 32 00:01:39,640 --> 00:01:42,160 Speaker 2: stop self made, what are you doing? 33 00:01:42,760 --> 00:01:43,679 Speaker 3: I agree with that. 34 00:01:44,200 --> 00:01:48,520 Speaker 1: Being stolen from when you own a physical business. Now, 35 00:01:48,560 --> 00:01:51,520 Speaker 1: I've got five retail stores and I also have a 36 00:01:51,560 --> 00:01:55,559 Speaker 1: cafe in Newcastle, all of which have been stolen from 37 00:01:55,600 --> 00:01:58,960 Speaker 1: and fucking broken into and smashed. Not all of them, 38 00:01:59,080 --> 00:02:03,600 Speaker 1: but our cafe has been broken into and our store 39 00:02:03,640 --> 00:02:06,600 Speaker 1: has been broken into one of them. So I've experienced 40 00:02:06,600 --> 00:02:09,000 Speaker 1: it in both of my businesses, at Outdo and Fate, 41 00:02:09,440 --> 00:02:10,800 Speaker 1: and it's not nice. 42 00:02:12,000 --> 00:02:12,320 Speaker 2: Now. 43 00:02:12,840 --> 00:02:15,440 Speaker 1: When I first opened my first physical retail store back 44 00:02:15,480 --> 00:02:19,440 Speaker 1: in twenty nineteen, I don't want to say that it 45 00:02:19,560 --> 00:02:21,840 Speaker 1: was like one of the biggest concerns for me when 46 00:02:21,919 --> 00:02:25,400 Speaker 1: I first opened Fate Newcastle. You've heard me say this 47 00:02:25,440 --> 00:02:27,600 Speaker 1: a million times on the podcast, but I had no 48 00:02:27,720 --> 00:02:31,160 Speaker 1: idea what I was doing. When I first opened Fate 49 00:02:31,200 --> 00:02:34,959 Speaker 1: Newcastle in twenty nineteen. It was in the little showroom downstairs. 50 00:02:34,960 --> 00:02:37,399 Speaker 1: We had our office upstairs and our warehouse just out 51 00:02:37,400 --> 00:02:40,800 Speaker 1: the back. I was there every single day. But I 52 00:02:40,840 --> 00:02:44,560 Speaker 1: do remember having those conversations with aj and with my 53 00:02:44,600 --> 00:02:45,960 Speaker 1: staff at the time, saying, what. 54 00:02:45,919 --> 00:02:47,880 Speaker 2: Are you going to do if people steal? Like, what 55 00:02:47,919 --> 00:02:48,600 Speaker 2: are we going to do? 56 00:02:49,080 --> 00:02:50,360 Speaker 1: And do you want to know one of the most 57 00:02:50,440 --> 00:02:53,320 Speaker 1: fucked up things about at Xander. There's nothing you can do. 58 00:02:53,880 --> 00:02:56,880 Speaker 3: There must be some things you can do, yeah, okay, 59 00:02:57,000 --> 00:03:00,399 Speaker 3: Like if they're going to decide to steal short, they're 60 00:03:00,440 --> 00:03:00,799 Speaker 3: going to. 61 00:03:00,760 --> 00:03:03,519 Speaker 1: Decide whether people like if people are going to steal, 62 00:03:03,840 --> 00:03:06,919 Speaker 1: they're going to steal no matter what. There's nothing that 63 00:03:07,040 --> 00:03:11,000 Speaker 1: you can physically do, okay. And again I'm kind of 64 00:03:11,040 --> 00:03:13,080 Speaker 1: scared of doing this episode because I'm worried people are 65 00:03:13,120 --> 00:03:15,160 Speaker 1: just going to go start fucking stealing from my shops. 66 00:03:15,760 --> 00:03:17,200 Speaker 2: Don't fucking do that, please. 67 00:03:18,160 --> 00:03:23,320 Speaker 1: But let's say Today'sander, you walked in to Fate and 68 00:03:23,400 --> 00:03:26,200 Speaker 1: you just in the middle of the day, walked up 69 00:03:26,200 --> 00:03:28,720 Speaker 1: to a rack, grabbed a pair of jeans, and started 70 00:03:28,760 --> 00:03:31,200 Speaker 1: walking out the store. There is nothing that my staff 71 00:03:31,240 --> 00:03:32,440 Speaker 1: can physically do to stop you. 72 00:03:33,040 --> 00:03:36,840 Speaker 3: Is that legally or is that a company like at 73 00:03:36,840 --> 00:03:37,320 Speaker 3: a shoe. 74 00:03:37,320 --> 00:03:40,360 Speaker 1: I have a feeling it's legally. I've never like, I 75 00:03:40,400 --> 00:03:42,839 Speaker 1: wouldn't even know who to contact. But from as far 76 00:03:42,920 --> 00:03:46,360 Speaker 1: as I'm aware, and from like the research that I've done, like, 77 00:03:46,640 --> 00:03:48,880 Speaker 1: we can't go up to someone and grab them and 78 00:03:48,960 --> 00:03:50,040 Speaker 1: say give that back. 79 00:03:50,080 --> 00:03:53,160 Speaker 3: Can you lock the doors? I don't know, but I 80 00:03:53,200 --> 00:03:54,600 Speaker 3: looked that up while you can talk. 81 00:03:54,800 --> 00:03:57,320 Speaker 1: I wouldn't want to put my staff in a situation 82 00:03:57,400 --> 00:04:00,000 Speaker 1: where they lock the door with a thief in the store, 83 00:04:00,120 --> 00:04:03,200 Speaker 1: or I would be extremely worried about then what would happen. 84 00:04:03,560 --> 00:04:06,360 Speaker 1: But basically, if you own a store and someone comes 85 00:04:06,360 --> 00:04:09,480 Speaker 1: in and grabs shit and walks out, you can't chase 86 00:04:09,520 --> 00:04:10,440 Speaker 1: them down the street. 87 00:04:10,600 --> 00:04:11,680 Speaker 2: You can't grab them. 88 00:04:12,120 --> 00:04:14,840 Speaker 1: I definitely wouldn't lock the door because I don't want 89 00:04:14,920 --> 00:04:17,560 Speaker 1: to put my staff in any type of situation where 90 00:04:17,600 --> 00:04:20,480 Speaker 1: something worse could happen or where someone could get physical. 91 00:04:21,040 --> 00:04:23,240 Speaker 1: But at the end of the day, if people are 92 00:04:23,240 --> 00:04:26,240 Speaker 1: going to steal, they are going to steal. And if 93 00:04:26,279 --> 00:04:28,920 Speaker 1: you are going to make the decision to open a 94 00:04:28,920 --> 00:04:31,760 Speaker 1: physical retail store or any kind of store where people 95 00:04:31,760 --> 00:04:35,479 Speaker 1: can walk in and take stuff like however they like, 96 00:04:36,160 --> 00:04:38,520 Speaker 1: it's just like one of the risks that you take 97 00:04:38,640 --> 00:04:40,919 Speaker 1: and it's almost just a part of your business. 98 00:04:41,160 --> 00:04:42,240 Speaker 2: What have you found, Xander? 99 00:04:42,480 --> 00:04:45,480 Speaker 3: In Australia, if someone is stealing from a retail store, 100 00:04:46,240 --> 00:04:49,040 Speaker 3: what are the legalities involved in this? Can you physically 101 00:04:49,080 --> 00:04:51,520 Speaker 3: keep them in the store while you call the police? 102 00:04:52,320 --> 00:04:54,880 Speaker 2: God, I wouldn't want to do that if they, like 103 00:04:55,000 --> 00:04:55,760 Speaker 2: when violent. 104 00:04:55,839 --> 00:04:58,000 Speaker 3: But let's just you know, maybe they're not violent. 105 00:04:58,040 --> 00:05:01,080 Speaker 2: Maybe like oh. 106 00:05:01,240 --> 00:05:04,920 Speaker 3: In Australia, shoplifting is considered theft under criminal law, and 107 00:05:05,000 --> 00:05:08,039 Speaker 3: store owners or staff do have certain legal rights, but 108 00:05:08,080 --> 00:05:11,080 Speaker 3: they must act within the law to avoid liability. What 109 00:05:11,120 --> 00:05:14,159 Speaker 3: the law says, if someone is caught stealing from a 110 00:05:14,200 --> 00:05:17,760 Speaker 3: retail store, the store owner or staff can make a 111 00:05:17,800 --> 00:05:18,680 Speaker 3: citizens arrest. 112 00:05:20,080 --> 00:05:22,080 Speaker 2: What I did not think this was legal? 113 00:05:22,279 --> 00:05:25,440 Speaker 3: They reason if they reasonably Oh my god, guys, I'm 114 00:05:25,480 --> 00:05:29,599 Speaker 3: so sorry. I have these bloody and visilins in my mouth. 115 00:05:29,760 --> 00:05:30,240 Speaker 2: In viz. 116 00:05:32,880 --> 00:05:40,480 Speaker 3: God talk today in Vizan, it says they reasonably believe 117 00:05:40,560 --> 00:05:43,120 Speaker 3: a crime like theft has been committed and it's necessary 118 00:05:43,120 --> 00:05:45,880 Speaker 3: to prevent the person from escaping or committing further offenses. 119 00:05:46,839 --> 00:05:51,000 Speaker 3: Citizens arrest, be careful. It says, you can detain someone 120 00:05:51,080 --> 00:05:55,960 Speaker 3: until police arrive, but use only reasonable force. Anything obsessive 121 00:05:56,040 --> 00:05:57,120 Speaker 3: could lead to charges like. 122 00:05:57,120 --> 00:05:59,760 Speaker 2: A gray area of false prison. 123 00:06:00,279 --> 00:06:03,839 Speaker 3: Yes, do not chase or restrain someone in a dangerous 124 00:06:03,880 --> 00:06:10,240 Speaker 3: or aggressive way, eg. Tackling locking doors. This could backfire legally, exactly, 125 00:06:10,480 --> 00:06:14,800 Speaker 3: call the police immediately. What you can't do. You can't 126 00:06:14,839 --> 00:06:18,800 Speaker 3: search the person unless they give permission. You can't detain 127 00:06:18,920 --> 00:06:22,760 Speaker 3: someone just on a hunch. There must be reasonable belief 128 00:06:22,800 --> 00:06:27,000 Speaker 3: a crime was committed. You cannot use violence best practice, 129 00:06:27,360 --> 00:06:31,719 Speaker 3: observe and record security footage, YadA, YadA, YadA. Call the police. 130 00:06:32,000 --> 00:06:34,240 Speaker 3: Politely asked a person to wait until the police arrive, 131 00:06:34,320 --> 00:06:38,240 Speaker 3: but don't block exits or physically restrain unless absolutely necessary 132 00:06:38,240 --> 00:06:42,680 Speaker 3: and safe. So really, I'm right, they could just walk out. 133 00:06:42,560 --> 00:06:45,159 Speaker 2: Yes, And we have had that happen. 134 00:06:45,360 --> 00:06:48,520 Speaker 1: We have had people in broad daylight walk into the store, 135 00:06:48,520 --> 00:06:51,200 Speaker 1: grabshit and walk out in front of our staff, and 136 00:06:51,200 --> 00:06:54,560 Speaker 1: then our staff contact us immediately to let us know 137 00:06:54,600 --> 00:06:56,440 Speaker 1: that it happened, and we watch it back on the cameras. 138 00:06:57,160 --> 00:07:00,280 Speaker 1: But honestly, there's nothing anyone can do. And I think 139 00:07:00,279 --> 00:07:03,159 Speaker 1: it would be a different scenario. Let's say if I 140 00:07:03,680 --> 00:07:06,520 Speaker 1: was the one on the shop floor, if that fucking 141 00:07:06,560 --> 00:07:09,159 Speaker 1: happened in front of me, like I would definitely be 142 00:07:09,240 --> 00:07:11,560 Speaker 1: tempted to fucking chase after them or whatever, but I 143 00:07:11,680 --> 00:07:16,000 Speaker 1: know that you're not allowed. There is too many things 144 00:07:16,040 --> 00:07:18,800 Speaker 1: that can go wrong if you choose to lock someone 145 00:07:18,880 --> 00:07:21,560 Speaker 1: in or if you chase someone down the street. So 146 00:07:21,640 --> 00:07:24,680 Speaker 1: many things can go wrong, and it's really unfortunate that 147 00:07:24,720 --> 00:07:26,480 Speaker 1: people can just so easily steal. 148 00:07:26,960 --> 00:07:31,320 Speaker 3: You can actually if hypothetically you lock someone I'm reading 149 00:07:31,360 --> 00:07:33,360 Speaker 3: all this now as you're talking. Still, if you lock 150 00:07:33,440 --> 00:07:36,720 Speaker 3: someone in there and then that person actually hurt your staff, 151 00:07:36,760 --> 00:07:39,920 Speaker 3: you could actually be liable for the staff being hurt. 152 00:07:40,280 --> 00:07:41,040 Speaker 3: I'm pretty sure. 153 00:07:41,160 --> 00:07:43,760 Speaker 2: Yeah, I would not ever lock someone in. 154 00:07:44,320 --> 00:07:46,720 Speaker 1: I think it takes a certain type of person to steal, 155 00:07:47,040 --> 00:07:49,320 Speaker 1: and I wouldn't want to be fucking alone in the 156 00:07:49,440 --> 00:07:52,680 Speaker 1: room or in my shop with someone locked in there 157 00:07:52,720 --> 00:07:55,960 Speaker 1: who was willing enough to just steal from a I'm 158 00:07:56,000 --> 00:07:57,800 Speaker 1: not a small business, but you know, like a business 159 00:07:57,840 --> 00:07:58,280 Speaker 1: like mine. 160 00:07:58,400 --> 00:08:02,720 Speaker 3: Yeah, but you're not Jean's West shutting down ninety stores. 161 00:08:03,360 --> 00:08:06,360 Speaker 1: But people don't give a fuck when it comes to stealing, 162 00:08:06,480 --> 00:08:08,520 Speaker 1: Like if someone's got the motive of stealing, they don't 163 00:08:08,560 --> 00:08:09,840 Speaker 1: give a fuck about who the. 164 00:08:09,800 --> 00:08:11,720 Speaker 2: Business is, how hard the person's worked. 165 00:08:11,920 --> 00:08:14,440 Speaker 1: And that's one of the really disheartening things about being 166 00:08:14,480 --> 00:08:17,560 Speaker 1: stolen from and it really does feel personal, But those 167 00:08:17,600 --> 00:08:18,960 Speaker 1: people don't give a fuck. 168 00:08:19,600 --> 00:08:24,400 Speaker 3: And another way of viewing this is you have no 169 00:08:24,560 --> 00:08:27,720 Speaker 3: idea what circumstances that person is stealing under. 170 00:08:27,920 --> 00:08:28,960 Speaker 2: That's very true as well. 171 00:08:29,080 --> 00:08:32,679 Speaker 3: I always think like people are so quick to condemn 172 00:08:32,720 --> 00:08:36,320 Speaker 3: people who steal, but you have no idea the financial 173 00:08:36,480 --> 00:08:41,240 Speaker 3: position they're in. You have no idea if they're a 174 00:08:41,280 --> 00:08:44,800 Speaker 3: young person being forced and they're being provided for, yeah, 175 00:08:44,880 --> 00:08:46,640 Speaker 3: or yeah, they're being forced to by someone else. 176 00:08:46,679 --> 00:08:48,760 Speaker 1: So many factors at the end of the day, like 177 00:08:48,880 --> 00:08:52,280 Speaker 1: as a business owner and a business, someone else's personal 178 00:08:54,440 --> 00:08:57,920 Speaker 1: standpoint in life, financial or whatever doesn't really have anything 179 00:08:57,920 --> 00:08:59,640 Speaker 1: to do with me or us as a business. If 180 00:08:59,640 --> 00:09:02,120 Speaker 1: you're still from my business, you're stealing from my business. 181 00:09:02,200 --> 00:09:05,280 Speaker 1: But I do understand, like everything comes down to circumstance. 182 00:09:05,360 --> 00:09:08,960 Speaker 2: But I don't know. I don't have. 183 00:09:08,920 --> 00:09:13,679 Speaker 1: Any positive feelings about people who steal, no matter their circumstances. 184 00:09:14,280 --> 00:09:15,600 Speaker 2: Again, like, but. 185 00:09:15,559 --> 00:09:17,480 Speaker 1: This is just from me and my business, you know, 186 00:09:17,559 --> 00:09:19,880 Speaker 1: Like if you're walking into fat and you're stealing my clothes, 187 00:09:19,920 --> 00:09:21,120 Speaker 1: I'm like, fucking come on. 188 00:09:21,520 --> 00:09:23,600 Speaker 2: But then it's a whole other ballpark. 189 00:09:23,640 --> 00:09:26,040 Speaker 1: If someone is stealing food because maybe they don't have 190 00:09:26,080 --> 00:09:28,040 Speaker 1: any food on the table at home. And I'm not 191 00:09:28,120 --> 00:09:30,400 Speaker 1: want to comment on that whatsoever, and I don't want 192 00:09:30,400 --> 00:09:32,760 Speaker 1: what I'm saying to be taken in any type of way, 193 00:09:33,080 --> 00:09:36,120 Speaker 1: But in the times that we have been stolen from 194 00:09:36,520 --> 00:09:40,360 Speaker 1: it is really upsetting. But at the end of the day, 195 00:09:40,400 --> 00:09:44,520 Speaker 1: what matters the most is my staff and their safety 196 00:09:44,800 --> 00:09:45,959 Speaker 1: above anything else. 197 00:09:46,520 --> 00:09:47,760 Speaker 2: Like I don't want to. 198 00:09:47,800 --> 00:09:51,959 Speaker 1: Encourage theft on this podcast, but like, take the fucking genes. 199 00:09:52,000 --> 00:09:54,040 Speaker 1: As long as my staff are safe, that's what matters 200 00:09:54,080 --> 00:09:54,320 Speaker 1: to me. 201 00:09:54,760 --> 00:09:57,760 Speaker 3: Has there been like how many times can you count 202 00:09:57,800 --> 00:10:00,320 Speaker 3: on your hand that this has occurred and you known 203 00:10:00,360 --> 00:10:00,760 Speaker 3: about it? 204 00:10:01,400 --> 00:10:03,520 Speaker 2: Like four times? 205 00:10:03,679 --> 00:10:05,839 Speaker 1: Yeah, But that's what I'm aware of, you know, I'm 206 00:10:05,880 --> 00:10:08,760 Speaker 1: sure it happens a lot more. And I think when 207 00:10:08,760 --> 00:10:11,160 Speaker 1: you're opening a physical store with physical stuff in it 208 00:10:11,200 --> 00:10:13,280 Speaker 1: that people can steal, it's just like a part of 209 00:10:13,280 --> 00:10:15,160 Speaker 1: it that you just have to come to accept. 210 00:10:15,280 --> 00:10:17,320 Speaker 3: Have your staff in those moments said something. 211 00:10:18,160 --> 00:10:21,480 Speaker 1: We've never had staff say anything to people stealing on 212 00:10:21,520 --> 00:10:24,400 Speaker 1: the spot, maybe because they didn't notice at the time 213 00:10:24,520 --> 00:10:27,480 Speaker 1: or it happened so quickly, but I would never expect 214 00:10:27,520 --> 00:10:28,880 Speaker 1: my staff to say something. 215 00:10:28,720 --> 00:10:33,000 Speaker 3: No, but has it always been known to the fact? 216 00:10:33,160 --> 00:10:35,160 Speaker 2: Yeah? Notice always after the fact, and. 217 00:10:35,040 --> 00:10:36,680 Speaker 3: How do you how do you find that out? Is 218 00:10:36,679 --> 00:10:38,680 Speaker 3: someone looking back on the cameras. 219 00:10:38,320 --> 00:10:40,040 Speaker 1: Or or they noticed it at the last minute when 220 00:10:40,040 --> 00:10:41,719 Speaker 1: they see someone walking out the door and they've got 221 00:10:41,760 --> 00:10:43,959 Speaker 1: like clothes in their hands kind of thing, or if 222 00:10:43,960 --> 00:10:46,439 Speaker 1: something's gone missing that they knew was definitely there, then 223 00:10:46,440 --> 00:10:49,439 Speaker 1: we like watch it back kind of thing. And the 224 00:10:49,520 --> 00:10:52,280 Speaker 1: sad thing is like someone stealing from a business like mine, 225 00:10:52,320 --> 00:10:54,559 Speaker 1: Like the police don't give a shit about that kind 226 00:10:54,559 --> 00:10:57,840 Speaker 1: of stuff. No, like when our paramount of store got 227 00:10:57,880 --> 00:10:59,880 Speaker 1: broken into, Like I've heard nothing from. 228 00:10:59,679 --> 00:11:01,600 Speaker 3: That, Yeah, because how do you identity? Like you can 229 00:11:01,600 --> 00:11:03,200 Speaker 3: see them on the camera, but how do you track 230 00:11:03,280 --> 00:11:03,680 Speaker 3: them down? 231 00:11:03,720 --> 00:11:06,960 Speaker 1: Well, they had our iPad that they stole, and the 232 00:11:07,040 --> 00:11:11,880 Speaker 1: iPad find my iPhone was at the house of the person. 233 00:11:12,320 --> 00:11:14,520 Speaker 1: But the police said to me, oh, we know that 234 00:11:14,800 --> 00:11:17,520 Speaker 1: area and we know that block of units, like there's 235 00:11:17,520 --> 00:11:19,160 Speaker 1: a lot of problems that happen there. But like I 236 00:11:19,160 --> 00:11:21,640 Speaker 1: wouldn't know what door it is, so like whatever, like, 237 00:11:21,679 --> 00:11:24,800 Speaker 1: and the iPad is just fucking there. I still need 238 00:11:24,800 --> 00:11:25,959 Speaker 1: I need to look it up and see if it's 239 00:11:25,960 --> 00:11:28,800 Speaker 1: still there. Like that there's nothing that they can do. 240 00:11:28,880 --> 00:11:32,360 Speaker 1: And even still like people could steal from a business 241 00:11:32,600 --> 00:11:35,040 Speaker 1: and like they'll just get a slap on the wrist. Yeah, 242 00:11:35,080 --> 00:11:36,880 Speaker 1: it'd be like give the stuff back and a slap 243 00:11:36,880 --> 00:11:39,400 Speaker 1: on the wrist, Like it's actually fucked. 244 00:11:40,480 --> 00:11:45,120 Speaker 3: Now. You see a lot of like clothing stores and 245 00:11:45,200 --> 00:11:47,439 Speaker 3: like places like actually I don't even know they do 246 00:11:47,520 --> 00:11:49,439 Speaker 3: it anymore, but like places like came out a target 247 00:11:49,440 --> 00:11:51,320 Speaker 3: and that they used to always have the security tags 248 00:11:51,320 --> 00:11:53,640 Speaker 3: like pinned on. Do a lot of places still do that? 249 00:11:53,840 --> 00:11:54,959 Speaker 3: And do you do that? 250 00:11:55,240 --> 00:11:56,200 Speaker 2: No? I don't do that. 251 00:11:57,240 --> 00:12:00,959 Speaker 1: We figure and again, like I still have moments where 252 00:12:01,000 --> 00:12:03,440 Speaker 1: I think should we security tag all of our things? 253 00:12:04,280 --> 00:12:07,160 Speaker 1: We figure, if someone's going to steal, they don't give 254 00:12:07,200 --> 00:12:09,040 Speaker 1: a shit if it's got that little plastic thing on. 255 00:12:08,960 --> 00:12:10,760 Speaker 3: It because they could run anyway once it goes off. 256 00:12:11,040 --> 00:12:11,319 Speaker 2: Yeah. 257 00:12:11,440 --> 00:12:14,200 Speaker 1: Yeah, And also there's probably devices that you can buy 258 00:12:14,200 --> 00:12:17,160 Speaker 1: on Amazon that easily clip those things off. Like if 259 00:12:17,200 --> 00:12:20,840 Speaker 1: someone's gonna steal, they're gonna steal no matter what. So 260 00:12:21,160 --> 00:12:24,760 Speaker 1: security tagging every single thing we have done the maths 261 00:12:24,840 --> 00:12:28,520 Speaker 1: on like just how much work that takes of physically 262 00:12:28,559 --> 00:12:30,920 Speaker 1: putting it on every single one, and then also how 263 00:12:30,920 --> 00:12:32,440 Speaker 1: many times have you been to a store and bought 264 00:12:32,480 --> 00:12:34,600 Speaker 1: something and got home and it still has the fucking 265 00:12:34,640 --> 00:12:37,040 Speaker 1: tag on it and the staff forgot to take it off. 266 00:12:37,480 --> 00:12:42,240 Speaker 1: And we've weighed up the disappointment of that happening, because 267 00:12:42,240 --> 00:12:43,640 Speaker 1: when you're talking at the counter, like you can just 268 00:12:43,640 --> 00:12:45,520 Speaker 1: forget or whatever and put the item in the bag 269 00:12:45,520 --> 00:12:46,040 Speaker 1: with the security. 270 00:12:46,640 --> 00:12:48,480 Speaker 3: To me, I've had to like pry it off with 271 00:12:48,559 --> 00:12:51,360 Speaker 3: all the strength in the world. Yeah, with every gadget at. 272 00:12:51,240 --> 00:12:54,040 Speaker 1: Home, and the amount of times that would probably accidentally happen, 273 00:12:54,080 --> 00:12:57,240 Speaker 1: and then customers would be disappointed, maybe they would come 274 00:12:57,280 --> 00:12:59,160 Speaker 1: to us with a scathing email or leave us a 275 00:12:59,160 --> 00:13:01,080 Speaker 1: bad review because they had an event that night and 276 00:13:01,120 --> 00:13:03,280 Speaker 1: they had to wear it, but then they couldn't wear it. Like, 277 00:13:03,320 --> 00:13:05,400 Speaker 1: We've weighed this up so many times, and then I've thought, oh, 278 00:13:05,400 --> 00:13:07,640 Speaker 1: we could even just have it on certain items, you know, 279 00:13:07,720 --> 00:13:10,280 Speaker 1: like maybe our more premium items or our more expensive items. 280 00:13:10,440 --> 00:13:14,720 Speaker 1: But people are going to steal regardless of that. Like 281 00:13:14,800 --> 00:13:17,199 Speaker 1: someone with the mentality of I'm going to go shop 282 00:13:17,200 --> 00:13:19,640 Speaker 1: lift today, they don't give a fuck, Like they're going 283 00:13:19,679 --> 00:13:21,679 Speaker 1: to steal no matter what. Just because it has a 284 00:13:21,679 --> 00:13:23,520 Speaker 1: little plastic tag on it doesn't mean, oh, I'm not 285 00:13:23,520 --> 00:13:26,760 Speaker 1: going to steal that because they don't care. I think 286 00:13:26,840 --> 00:13:30,160 Speaker 1: what we can do as business owners is obviously equip 287 00:13:30,240 --> 00:13:33,600 Speaker 1: our staff make them aware that stealing does happen every 288 00:13:33,600 --> 00:13:36,280 Speaker 1: single day in businesses all around the world and all 289 00:13:36,320 --> 00:13:39,800 Speaker 1: around Australia, and it's all about your staff just being 290 00:13:39,840 --> 00:13:43,720 Speaker 1: super attentive. But even then, if someone comes in and 291 00:13:43,800 --> 00:13:46,559 Speaker 1: our staff is following them around, if people want, they 292 00:13:46,559 --> 00:13:48,520 Speaker 1: can just grab something in front of our staff and 293 00:13:48,600 --> 00:13:51,320 Speaker 1: run for the door. It doesn't make a difference. But 294 00:13:51,679 --> 00:13:54,440 Speaker 1: I guess you can, to a certain extent, try to 295 00:13:55,120 --> 00:14:00,400 Speaker 1: make a thief feel a little bit more uncomfortable, to say, like, 296 00:14:00,400 --> 00:14:02,000 Speaker 1: I'm watching you, and I can see what you're doing, 297 00:14:02,000 --> 00:14:04,560 Speaker 1: and you can hope that that will deter them, and 298 00:14:04,600 --> 00:14:06,680 Speaker 1: you can set up your store so that everything is 299 00:14:06,800 --> 00:14:09,240 Speaker 1: kind of in view. I think one of the reasons 300 00:14:09,280 --> 00:14:12,440 Speaker 1: why we probably see so much more shoplifting in massive 301 00:14:12,440 --> 00:14:15,640 Speaker 1: stores like Kmart and big w and Coals and Woolies 302 00:14:15,720 --> 00:14:18,320 Speaker 1: is because there's so many places to hide, you know, 303 00:14:18,400 --> 00:14:21,240 Speaker 1: behind little racks and everything the store is so big, 304 00:14:21,240 --> 00:14:24,240 Speaker 1: Whereas I think one of the advantages with having our stores, 305 00:14:24,280 --> 00:14:26,560 Speaker 1: which are more boutique, he is like there's no way 306 00:14:26,560 --> 00:14:28,960 Speaker 1: you can really hide in our stores, Like if you're 307 00:14:29,000 --> 00:14:31,280 Speaker 1: walking around the store, the staff can see you kind 308 00:14:31,320 --> 00:14:34,360 Speaker 1: of thing. So I think that would definitely eliminate some 309 00:14:34,600 --> 00:14:36,800 Speaker 1: theft because people think, oh, I can't shove this in 310 00:14:36,840 --> 00:14:39,360 Speaker 1: my bag because everyone's looking at me, you know. But 311 00:14:40,000 --> 00:14:42,480 Speaker 1: that's all you can really do is just be aware 312 00:14:42,720 --> 00:14:47,720 Speaker 1: that theft does happen. It's just a shitty, sucky part 313 00:14:47,760 --> 00:14:52,960 Speaker 1: of business that you cannot avoid and it's dumb. But 314 00:14:53,160 --> 00:14:55,440 Speaker 1: like you would hope that you would put faith in 315 00:14:55,600 --> 00:15:00,120 Speaker 1: humanity that people wouldn't steal, which you can't. Really they 316 00:15:00,160 --> 00:15:07,960 Speaker 1: put faith in humanity people still, no matter what, isn't. 317 00:15:07,720 --> 00:15:12,600 Speaker 3: It crazy that like only like one hundred and something 318 00:15:12,680 --> 00:15:15,200 Speaker 3: years ago, if you stole a loaf of bread, that'd 319 00:15:15,200 --> 00:15:18,960 Speaker 3: like deport you. Really, Yeah, that's how we got convicts here. 320 00:15:19,640 --> 00:15:21,360 Speaker 3: You stole a laf of bread, that send you to 321 00:15:21,440 --> 00:15:25,360 Speaker 3: Australia to work, yeah, in the colonies. And now you 322 00:15:25,480 --> 00:15:28,560 Speaker 3: steal a piece of clothing, like, well we just have 323 00:15:28,640 --> 00:15:29,280 Speaker 3: to let them go. 324 00:15:29,520 --> 00:15:31,960 Speaker 2: Yeah, like it's a crime, but it's not. 325 00:15:32,320 --> 00:15:36,160 Speaker 1: Yeah, like you would have to probably to actually get 326 00:15:36,200 --> 00:15:38,680 Speaker 1: in trouble, like really fuck up someone's whole store. 327 00:15:38,720 --> 00:15:40,280 Speaker 2: Smash shit and then be identical. 328 00:15:40,360 --> 00:15:42,680 Speaker 3: Even man, they've already done that to your store once, 329 00:15:42,800 --> 00:15:43,400 Speaker 3: you know what I mean. 330 00:15:43,520 --> 00:15:46,960 Speaker 1: Like, it's a really shitty and tough part of business. 331 00:15:47,360 --> 00:15:48,800 Speaker 1: It's one of those things that you just kind of 332 00:15:48,840 --> 00:15:51,320 Speaker 1: have to cop on the chin and just have your 333 00:15:51,320 --> 00:15:54,000 Speaker 1: staff be super attentive and aware of everything that's going 334 00:15:54,000 --> 00:15:55,840 Speaker 1: on in the store. But at the end of the day, 335 00:15:55,920 --> 00:15:58,480 Speaker 1: it is a really gray area and there's not much 336 00:15:58,520 --> 00:16:01,000 Speaker 1: that we can do from our point of view. I 337 00:16:01,040 --> 00:16:03,880 Speaker 1: wish we could have some sort of system that detects 338 00:16:03,880 --> 00:16:06,040 Speaker 1: when someone steals and metal bars go up and it 339 00:16:06,240 --> 00:16:08,360 Speaker 1: locks our staff in one little section and the thief 340 00:16:08,440 --> 00:16:10,560 Speaker 1: in another section, like on the Sims when you would 341 00:16:10,560 --> 00:16:13,400 Speaker 1: lock someone in the room door and then the police 342 00:16:13,400 --> 00:16:15,400 Speaker 1: would come and then they would get in trouble. But 343 00:16:15,600 --> 00:16:19,720 Speaker 1: that's not how the world works, and unfortunately the police 344 00:16:19,720 --> 00:16:23,120 Speaker 1: are dealing with situations a lot larger than someone's stealing 345 00:16:23,280 --> 00:16:26,280 Speaker 1: fucking genes from fate. It is something to be super 346 00:16:26,280 --> 00:16:28,240 Speaker 1: mindful of for all of you business owners out there. 347 00:16:28,240 --> 00:16:30,200 Speaker 1: If you do want to go into owning any kind 348 00:16:30,200 --> 00:16:35,000 Speaker 1: of physical space that theft may happen, what security measures 349 00:16:35,080 --> 00:16:38,680 Speaker 1: could you recommend to putting in place, because thievery doesn't 350 00:16:38,760 --> 00:16:39,240 Speaker 1: just happen. 351 00:16:39,640 --> 00:16:43,000 Speaker 2: Thievery that's a word I know, well, I like it. 352 00:16:43,320 --> 00:16:47,320 Speaker 3: Thievery doesn't just happen in the daytime when the stow's running, 353 00:16:47,760 --> 00:16:50,840 Speaker 3: as you know, it happens when the staw's closed. 354 00:16:50,920 --> 00:16:52,640 Speaker 1: Yeah, So the most that you can do there is 355 00:16:52,680 --> 00:16:55,440 Speaker 1: like make sure that you have like a strong, secure 356 00:16:55,520 --> 00:16:58,880 Speaker 1: door and locks and dead bolts and all that kind 357 00:16:58,880 --> 00:17:01,560 Speaker 1: of stuff, a good security system. The system that we 358 00:17:01,720 --> 00:17:03,960 Speaker 1: use in our home and all of our businesses is 359 00:17:04,359 --> 00:17:08,200 Speaker 1: hik hick Vision or hike Vision. They're the cameras that 360 00:17:08,240 --> 00:17:09,960 Speaker 1: we have. They're like the best ones that you can buy. 361 00:17:10,040 --> 00:17:14,800 Speaker 1: They're the highest quality an alarm system. And locking all 362 00:17:14,840 --> 00:17:19,200 Speaker 1: of your like valuable valuables away in the safe, including 363 00:17:19,280 --> 00:17:21,439 Speaker 1: like your cash register and stuff like that. Obviously, you 364 00:17:21,440 --> 00:17:23,240 Speaker 1: can't put all your stock away at the end of 365 00:17:23,240 --> 00:17:26,119 Speaker 1: the day, so that's always going to be out in 366 00:17:26,160 --> 00:17:29,160 Speaker 1: the open. But yeah, just locking everything up as securely 367 00:17:29,240 --> 00:17:31,960 Speaker 1: as you can. But again, like if someone has the 368 00:17:32,000 --> 00:17:35,119 Speaker 1: motive of smashing in a glass window, they're gonna fucking 369 00:17:35,200 --> 00:17:38,600 Speaker 1: do that, and it's really disappointing. But that's honestly just 370 00:17:38,840 --> 00:17:41,160 Speaker 1: life and the way the world works, and I get 371 00:17:41,160 --> 00:17:42,879 Speaker 1: asked this question all the time, like how do you 372 00:17:42,920 --> 00:17:45,879 Speaker 1: deal with people stealing, and like it's just one of 373 00:17:45,880 --> 00:17:49,240 Speaker 1: those things that you quite literally and sadly have to 374 00:17:49,359 --> 00:17:53,359 Speaker 1: cop on the chin. And no matter how many security 375 00:17:53,440 --> 00:17:55,480 Speaker 1: measures you take and all the things that you put 376 00:17:55,560 --> 00:17:59,520 Speaker 1: in place, if someone has the motive to steal, they're 377 00:17:59,520 --> 00:18:04,760 Speaker 1: going to a thief is a thief, and like, fucking 378 00:18:04,800 --> 00:18:06,400 Speaker 1: shame on them. 379 00:18:06,720 --> 00:18:08,480 Speaker 2: Don't steal from businesses. 380 00:18:09,440 --> 00:18:11,320 Speaker 1: It is really hard at the end of the day, 381 00:18:11,400 --> 00:18:14,679 Speaker 1: Like you said earlier, Xander that like everyone has a 382 00:18:14,680 --> 00:18:17,639 Speaker 1: different situation. We don't know the circumstance in which someone 383 00:18:17,800 --> 00:18:20,280 Speaker 1: is stealing, like they could be forced to be stealing 384 00:18:20,320 --> 00:18:23,159 Speaker 1: in I don't know, and I am mindful of that, 385 00:18:23,200 --> 00:18:26,000 Speaker 1: and I do feel kind of bad that people do 386 00:18:26,119 --> 00:18:28,800 Speaker 1: have to steal. And it's a whole different topic to 387 00:18:29,160 --> 00:18:32,879 Speaker 1: steal clothes compared to stealing food. And like you hear 388 00:18:32,920 --> 00:18:34,880 Speaker 1: people all the time like, fuck it, let's steal from 389 00:18:34,880 --> 00:18:37,200 Speaker 1: the big supermarkets, you know, like they make so much 390 00:18:37,240 --> 00:18:40,040 Speaker 1: money out of us. And I can't comment on that 391 00:18:40,400 --> 00:18:43,320 Speaker 1: because I don't own a supermarket, but I think I 392 00:18:43,359 --> 00:18:46,320 Speaker 1: am the voice to speak on behalf of all smaller 393 00:18:46,359 --> 00:18:48,560 Speaker 1: business owners out there. I know I'm not a small 394 00:18:48,600 --> 00:18:51,399 Speaker 1: business technically anymore, but I still like am a solo 395 00:18:51,600 --> 00:18:56,679 Speaker 1: owned business in Australia. Don't steal from these small businesses. 396 00:18:57,480 --> 00:19:01,000 Speaker 1: Like I know, things are fucking ex expensive and you 397 00:19:01,080 --> 00:19:04,679 Speaker 1: might really want something or I don't know, but like 398 00:19:04,720 --> 00:19:08,639 Speaker 1: a lot of hard work and sweat, blood, tears, everything 399 00:19:08,640 --> 00:19:12,000 Speaker 1: in between goes into owning businesses, as you would know, 400 00:19:12,200 --> 00:19:14,880 Speaker 1: and like owning stores, and it's just so expensive and 401 00:19:15,040 --> 00:19:16,600 Speaker 1: like you put your heart and soul into it, So 402 00:19:16,680 --> 00:19:20,679 Speaker 1: it really does hit personally and hard when someone steals 403 00:19:20,680 --> 00:19:23,679 Speaker 1: from you, and it feels like, you know, fuck, like 404 00:19:23,680 --> 00:19:25,280 Speaker 1: I've done all this work and someone just walk in 405 00:19:25,280 --> 00:19:27,800 Speaker 1: and fucking steal from me. Like it does hurt, but 406 00:19:28,600 --> 00:19:31,160 Speaker 1: it is unfortunately just a part of life and it's 407 00:19:31,160 --> 00:19:33,040 Speaker 1: a risk that we take when we choose to have 408 00:19:33,080 --> 00:19:34,480 Speaker 1: a physical retail store. 409 00:19:35,040 --> 00:19:38,960 Speaker 3: Watch your tip of the week for this episode, don't 410 00:19:39,000 --> 00:19:40,280 Speaker 3: steal lock them in. 411 00:19:42,000 --> 00:19:44,280 Speaker 1: I wish that we could, honestly, I'm just picturing the 412 00:19:44,320 --> 00:19:46,479 Speaker 1: Sims when I would make a house and remove all 413 00:19:46,520 --> 00:19:47,440 Speaker 1: the doors. 414 00:19:47,520 --> 00:19:50,080 Speaker 3: Like a like a plastic dome comes down. 415 00:19:50,760 --> 00:19:52,120 Speaker 2: I wish that could be. 416 00:19:52,480 --> 00:19:53,800 Speaker 3: Could you do that on the Sims, Like when the 417 00:19:53,880 --> 00:19:56,200 Speaker 3: robber came in, you could pause, and you. 418 00:19:56,000 --> 00:19:58,800 Speaker 1: Used to be able to but then when like I 419 00:19:58,800 --> 00:20:00,680 Speaker 1: think you could in Sims one. I always used to 420 00:20:00,720 --> 00:20:02,159 Speaker 1: do that, but then I think, like Seems two and 421 00:20:02,200 --> 00:20:03,159 Speaker 1: three stop from you. 422 00:20:03,920 --> 00:20:06,320 Speaker 3: Yeah, I think because I was still young, I actually 423 00:20:06,359 --> 00:20:08,040 Speaker 3: used to cry because I don't know what it was. 424 00:20:08,080 --> 00:20:09,440 Speaker 3: It was just like scary, and I was. 425 00:20:09,359 --> 00:20:12,320 Speaker 4: Like, do you remember the Siems like the music when 426 00:20:12,359 --> 00:20:17,879 Speaker 4: the burglar war comes like it was scary. Yeah, But 427 00:20:18,000 --> 00:20:19,760 Speaker 4: I wish that we could do that because I would 428 00:20:19,840 --> 00:20:22,400 Speaker 4: love to fucking if someone's stealing from me, I would 429 00:20:22,440 --> 00:20:24,080 Speaker 4: love to trap them and give them a piece of 430 00:20:24,119 --> 00:20:27,040 Speaker 4: my mind from me personally as the store owner. 431 00:20:27,240 --> 00:20:28,920 Speaker 2: If someone was stealing in front of me, I don't 432 00:20:28,920 --> 00:20:32,679 Speaker 2: want to sit out of them, but you can't do that. 433 00:20:33,480 --> 00:20:35,480 Speaker 1: But personally, I would love to chase them down the 434 00:20:35,480 --> 00:20:41,240 Speaker 1: street and fucking deckham because that's my fucking stuff that 435 00:20:41,280 --> 00:20:43,840 Speaker 1: you're stealing, the same way if someone was stealing from 436 00:20:43,840 --> 00:20:45,920 Speaker 1: your house, you'd want to chase them down the street. 437 00:20:45,960 --> 00:20:48,399 Speaker 3: Oh, I'd be bloody if they give. 438 00:20:48,280 --> 00:20:49,080 Speaker 2: Me back my cat. 439 00:20:49,760 --> 00:20:52,000 Speaker 3: You know I'm not the cat. 440 00:20:52,119 --> 00:20:54,760 Speaker 2: Yeah, imagine someone's stealing your cat. 441 00:20:54,800 --> 00:20:58,439 Speaker 1: That's how I feel when someone steals my gene, but 442 00:20:58,800 --> 00:21:01,000 Speaker 1: you can't because you can get in trouble. 443 00:21:01,280 --> 00:21:04,520 Speaker 2: And I could end up in jail because I bash 444 00:21:04,640 --> 00:21:08,679 Speaker 2: someone for robbing my store. I don't really want to 445 00:21:08,680 --> 00:21:11,879 Speaker 2: do that. But yeah, be safe out there people. 446 00:21:12,800 --> 00:21:14,960 Speaker 1: At the end of the day, what matters the most 447 00:21:15,760 --> 00:21:19,320 Speaker 1: is the safety of your staff one hundred percent. And 448 00:21:19,359 --> 00:21:22,600 Speaker 1: I would rather my staff be safe than be worrying 449 00:21:22,640 --> 00:21:24,360 Speaker 1: about a pair of jeans I love. I'll just keep 450 00:21:24,400 --> 00:21:27,720 Speaker 1: referencing jeans like it's just a really hot item at fate. 451 00:21:29,440 --> 00:21:31,879 Speaker 1: And to any thieves out there, like, I'm sure people 452 00:21:31,880 --> 00:21:34,639 Speaker 1: that steal aren't fucking listening to this podcast. 453 00:21:34,920 --> 00:21:37,960 Speaker 3: They probably are, I hope they probably are. 454 00:21:38,040 --> 00:21:38,679 Speaker 2: I hope not. 455 00:21:38,960 --> 00:21:46,080 Speaker 1: But don't steal from business, please please don't. Anyway, that's 456 00:21:46,119 --> 00:21:48,760 Speaker 1: all for today's episode. Thank you so much for listening, 457 00:21:49,080 --> 00:21:52,840 Speaker 1: and thank you for not stealing from me or any 458 00:21:52,880 --> 00:21:55,080 Speaker 1: other business I don't want. I was really worried during 459 00:21:55,080 --> 00:21:56,520 Speaker 1: this episode that people are going to go steal. 460 00:21:56,600 --> 00:21:58,920 Speaker 3: Yeah. She kept like, you won't know this because I've 461 00:21:59,040 --> 00:22:01,560 Speaker 3: edited it. She kept pausing, being like, I really worried 462 00:22:01,760 --> 00:22:03,680 Speaker 3: about twenty this episode, and I was like. 463 00:22:03,840 --> 00:22:05,160 Speaker 2: I don't want people to be like, well, she said 464 00:22:05,160 --> 00:22:06,639 Speaker 2: that we can just steal, so fuck it, here we go. 465 00:22:06,720 --> 00:22:08,359 Speaker 1: Nobody didn't say that next minute there's gonna be a 466 00:22:08,440 --> 00:22:10,840 Speaker 1: rampage of people stealing because they said they hurt on 467 00:22:10,880 --> 00:22:11,720 Speaker 1: big business that you. 468 00:22:11,640 --> 00:22:12,120 Speaker 2: Can just dial. 469 00:22:12,400 --> 00:22:14,760 Speaker 3: Well, they'll have to deal with me and me. 470 00:22:14,760 --> 00:22:18,800 Speaker 1: Chasing you down the street anyway. That's all until my 471 00:22:18,920 --> 00:22:22,840 Speaker 1: next episode. And remember to chase after your dreams. As 472 00:22:22,840 --> 00:22:25,040 Speaker 1: if though I'm chasing you down the street, say and 473 00:22:25,040 --> 00:22:27,080 Speaker 1: give me back by Jeans and Xander's Cats