Speaker 1: Apodjeke Production. Welcome back to another episode of Am I
Speaker 1: A Bad Mum?
Speaker 2: Podcast?
Speaker 1: So I was thinking about the other day. We've talked
Speaker 1: about this as well. We should do like T shirts
Speaker 1: with slogans for moms, like, for example, why so when
Speaker 1: you can use a state pler like just like you
Speaker 1: know how people have like inspirational T shirts really good
Speaker 1: quotes on we could do some like really shit ones
Speaker 1: like some of our really.
Speaker 2: Shick Where do people wear these shirts?
Speaker 1: Yours would be like no one remembers second place.
Speaker 3: Stuff like that, Like I genuinely I think that will
Speaker 3: probably be on my grave.
Speaker 2: No one remembers second place? What are you teaching your kids?
Speaker 2: But that's okay. I'm all right with it. I'm all
Speaker 2: about like, yep, this year, I'm turning forty.
Speaker 3: I'm absolutely owning who I am, why I am. There's
Speaker 3: no holes bar this one. I'm going straight in. So, yes,
Speaker 3: I am a competitive parent. Yeah, I'm not competitive with
Speaker 3: my kids. Well, I'm just competitive on the sideline of
Speaker 3: watching my kids, Like if I know that they can
Speaker 3: do better, maybe I'll just push a little bit more.
Speaker 1: Yeah, but didn't you tell a story once though about
Speaker 1: how you were on I think it was like some
Speaker 1: outdoor exercise activity, like you know, the outdoor exercise.
Speaker 2: Things in parks and stuff.
Speaker 3: Yeah.
Speaker 1: Yeah, wasn't it some kind of obstacle course that you did,
Speaker 1: but then you wanted to win?
Speaker 2: Yeah? Yeah, of course, Yeah, yeah that was me.
Speaker 3: Yeah, probably with Elsie when you start to like look
Speaker 3: at your kids and you go, wow, that traits definitely
Speaker 3: from me. Elsie definitely has probably taken a non majority
Speaker 3: of my competitive traits. And then if we're doing it together,
Speaker 3: it's all on her and I Gracie will like hahha
Speaker 3: competitive competitive, I'll try, but if you start to beat her,
Speaker 3: she's like just falls apart. You're the bad person. You tried,
Speaker 3: too hot, yo, like all that stuff.
Speaker 2: So I go, nah, I'm not interested.
Speaker 1: You're not gonna let them win kind of a no.
Speaker 3: Not when it comes to physical activity, when it becomes
Speaker 3: like a card game which I can't stand.
Speaker 2: I always lose. Yeah, Okay, they're quite good at it.
Speaker 1: Yeah, and you're fine with that, Fine with that, Just
Speaker 1: on that real quickly. This is not to do with parenting.
Speaker 1: But when I first met Jay, don't know why, we
Speaker 1: were playing monopoly, but we were playing Monopoly and I
Speaker 1: was winning, and when I went to the toilet, he
Speaker 1: packed the game up.
Speaker 4: And that's where love starts from.
Speaker 1: Am I a bad mum for saying do as I say,
Speaker 1: not as I do? This is a really bad parenting moment,
Speaker 1: Like I definitely behaved in a way.
Speaker 2: That I wasn't proud of.
Speaker 1: We talked about the cyclone in Brisbane and the fact
Speaker 1: that I was supposed to go to Fiji and canceled,
Speaker 1: and I actually had to cancel as soon as I
Speaker 1: kind of realized that the girl's plans were canceled. So
Speaker 1: they had a school thing on. They were supposed to
Speaker 1: be going on this like school trip and that was canceled,
Speaker 1: and I was like, oh shit. And we booked Fiji
Speaker 1: because we knew the girls were going to be away
Speaker 1: and taken care of, And so as soon as that happened,
Speaker 1: it was like, Okay, that's canceled. So the reason for
Speaker 1: us going in the first place was now not.
Speaker 2: As it was.
Speaker 1: I then didn't really want the stress of leaving them
Speaker 1: home by themselves whilst we were on holiday, I mean
Speaker 1: also during at oh so during a cyclone.
Speaker 2: Yeah, that was the biggest thing, was a big part.
Speaker 1: So yeah, I forgot about the care of the kids,
Speaker 1: and it genuinely was leaving them in a cyclone potentially
Speaker 1: without power. Was my main.
Speaker 3: Concern when you think about it now, like just imagine right,
Speaker 3: because we did talk about this on a podcast, was
Speaker 3: the fact that imagine if you did go. I think
Speaker 3: the flights were still going, weren't they anyway, But imagine
Speaker 3: if you did go, you got out, you got Fiji
Speaker 3: and it all unraveled as it did. Girls are at
Speaker 3: home and that ceiling just starts belting out water. Yeah,
Speaker 3: like you would have been losing it. You've been losing
Speaker 3: your mind. You would have been like, I got to
Speaker 3: get home, I've got to like to do it all.
Speaker 3: So luckily you went with it and you were like, no,
Speaker 3: we're not going.
Speaker 2: Yeah.
Speaker 1: So I made the call and so here's what we did.
Speaker 1: It was a little complicated, but we were able to
Speaker 1: book the trip with points right. So the flights were
Speaker 1: going to be flying from Brisbane to Fiji Quantus and
Speaker 1: then fly from Fiji back to Brisbane virgin Yeah, because
Speaker 1: we used up.
Speaker 2: Points that we have sites both sides. Now, I was.
Speaker 1: Able to cancel my Quantus flight and that was fine.
Speaker 1: I was also able to cancel my Virgin flight. However, Virgin,
Speaker 1: we're charging a cancelation fee, which I think was something
Speaker 1: like seventeen thousand points. I've got no idea what that
Speaker 1: is in money, Like, I've got no idea what that
Speaker 1: equates to. It was seventeen thousand points to cancel. Now
Speaker 1: at the time on the phone, I was like, yeah, okay, whatever,
Speaker 1: like I have to cancel these flights.
Speaker 2: I can't go.
Speaker 1: Then literally the next day, Virgin canceled all of their
Speaker 1: flights and nobody has to pay cancelation fees. So I
Speaker 1: was like, oh, well, that's not fair. I've just had
Speaker 1: to pay a cancelation fee. And so I'm on the phone. Now,
Speaker 1: I'm on the phone rate to this offshore person at
Speaker 1: Velocity for.
Speaker 2: An hour and a half.
Speaker 1: Now, in this time I have started the conversation really
Speaker 1: quite nicely. Okay, thanks so much for your help. Just
Speaker 1: explain the situation. I was charged to cancelation fee. No
Speaker 1: one else has been charged to cancelation fee. She's arguing
Speaker 1: with me about the fact that I agreed to the
Speaker 1: cancelation fee and that I canceled the flights before they
Speaker 1: canceled the flights, which was correct.
Speaker 2: However, I still.
Speaker 1: Felt like it wasn't fair because you canceled those flights.
Speaker 1: And actually what happened is the Quantus flight going from
Speaker 1: Brisbane to Fiji was canceled. And so my argument was
Speaker 1: I was never going to get back because I couldn't
Speaker 1: get to Fiji. So I was never going to be
Speaker 1: able to get on your flight home. My flight out
Speaker 1: there was canceled, So what did you want me to do?
Speaker 1: The more and more I was trying to reason with
Speaker 1: her and get her under stand, the more she was
Speaker 1: telling me no, the more angry I was getting, and
Speaker 1: I was getting worked up, and it was getting late,
Speaker 1: and then I had kids there, going where's dinner? And
Speaker 1: then I had like all this and I was like,
Speaker 1: I've just spent all of the time on the phone.
Speaker 1: I am not getting off this phone call. I ended
Speaker 1: up saying to her rage, I was like, put your
Speaker 1: manager on. I spoke to this manager. My flight to
Speaker 1: Fiji was canceled. There was no way of me getting
Speaker 1: on that flight from Fiji back to Brisbane because I
Speaker 1: never got to Fiji unless I swam out there, I
Speaker 1: was never going to be able to get on that
Speaker 1: fly back. I got so mad and my kids are
Speaker 1: there and they're hearing me get mad, and I'm shouting
Speaker 1: at this room.
Speaker 2: I'm shouting at her. You're not listening to me.
Speaker 1: Jay's turned around and went, Katie, stop shouting at her.
Speaker 1: They record the calls. I don't care if they record
Speaker 1: the calls. She went, okay, Ma'm like, I'm wearing I'm
Speaker 1: being not a nice person.
Speaker 2: I'm not not me I wanted to be.
Speaker 1: I was not being.
Speaker 2: Myself, and you were displaying this to your children. I
Speaker 2: was displaying this to my children.
Speaker 1: I was showing them exactly what not to be and
Speaker 1: what not to do, exactly what I tell them not
Speaker 1: to do. Be kind to people. You don't know what's
Speaker 1: going on for them in their lives. You know, she's
Speaker 1: probably working for five dollars an.
Speaker 2: Hour much she's seventeen thousand points. Didn't she did, didn't
Speaker 2: deserve me and what I was saying. I was so mad.
Speaker 1: And then she eventually came back, good news on this occasion,
Speaker 1: we've agreed to refund your cancelation fee. I instantly switch rage.
Speaker 1: I instantly went, thank you so much for your help.
Speaker 1: I'm really sorry for shouting at you. I was just
Speaker 1: so frustrated.
Speaker 2: She was like, that's okay, okay, I understand.
Speaker 1: I really wanted to help you, it was kind of
Speaker 1: out of my hands. I was like, I understand.
Speaker 2: I hope you have a lovely recip you day like this.
Speaker 2: Oh my god.
Speaker 3: If I was that lady on the other end of
Speaker 3: the line, I would have felt like going, oh, fuck you.
Speaker 2: You did not care about how I felt.
Speaker 3: But it's good that they gave it back to you,
Speaker 3: because I actually didn't think that was where the story
Speaker 3: was going to end.
Speaker 1: And then I got off the phone and both girls
Speaker 1: look at me and they go, what about all that
Speaker 1: stuff you tell us about being kind and treating people
Speaker 1: with respect.
Speaker 3: I was like, oh damn it, Oh, can we start
Speaker 3: from tomorrow.