1 00:00:04,200 --> 00:00:06,920 Speaker 1: Hi, I'm Britney Saunders and welcome to Big Business, the 2 00:00:06,960 --> 00:00:09,800 Speaker 1: place where business is far from boring. And today I'm 3 00:00:09,840 --> 00:00:13,520 Speaker 1: recording on gaddigal Land. Now I somehow managed to build 4 00:00:13,520 --> 00:00:16,279 Speaker 1: an empire from the garage underneath my house and on 5 00:00:16,440 --> 00:00:18,680 Speaker 1: Big Business, I'm here to share it all with you, 6 00:00:18,920 --> 00:00:22,760 Speaker 1: from the winds, the mistakes, the challenging times and the 7 00:00:22,800 --> 00:00:26,520 Speaker 1: funny moments in between. So, whether you're in business yourself, 8 00:00:26,560 --> 00:00:28,440 Speaker 1: you're not in the game at all, maybe you just 9 00:00:28,440 --> 00:00:31,120 Speaker 1: want to hear an inspiring story or you simply just 10 00:00:31,160 --> 00:00:32,960 Speaker 1: want to hear the tea when it comes to being 11 00:00:32,960 --> 00:00:36,360 Speaker 1: in business, this is a podcast for you. Coming up 12 00:00:36,400 --> 00:00:39,040 Speaker 1: in today's episode, I'm going to be getting real with you. 13 00:00:39,200 --> 00:00:43,080 Speaker 1: I'm going to be sharing my biggest fears in business. 14 00:00:43,680 --> 00:00:46,880 Speaker 1: There's a lot. I've compiled it into a list and 15 00:00:46,920 --> 00:00:48,440 Speaker 1: so I'm just going to get straight into it and 16 00:00:48,440 --> 00:00:50,479 Speaker 1: tell you what my fears are. Because, believe it or not, 17 00:00:51,000 --> 00:00:54,480 Speaker 1: as fearless as I may seem on social media, which 18 00:00:54,520 --> 00:00:56,600 Speaker 1: I am, I do want to say, mind you, I 19 00:00:56,640 --> 00:01:00,160 Speaker 1: do think I'm fearless and brave. No matter how are 20 00:01:00,200 --> 00:01:03,360 Speaker 1: successful you become in your business journey, whether you're at 21 00:01:03,360 --> 00:01:05,760 Speaker 1: the beginning, or you're six years in like me and 22 00:01:05,800 --> 00:01:09,360 Speaker 1: everything's going really well, you are never not gonna have fears. 23 00:01:09,400 --> 00:01:13,240 Speaker 1: If anything, I personally believe the bigger your business gets, 24 00:01:13,520 --> 00:01:16,600 Speaker 1: the bigger the fears get, because you've essentially got more 25 00:01:16,720 --> 00:01:19,560 Speaker 1: to lose. So what are some of my fears. Let's 26 00:01:19,560 --> 00:01:25,800 Speaker 1: get into it all right. Fear number one of three, 27 00:01:26,360 --> 00:01:30,600 Speaker 1: five hundred and forty two. One of my biggest fears 28 00:01:30,640 --> 00:01:33,880 Speaker 1: that I think any business owner will have, but you 29 00:01:33,920 --> 00:01:36,880 Speaker 1: can't let it get in the way. Is my business 30 00:01:37,040 --> 00:01:41,039 Speaker 1: becoming irrelevant and no one wants to shop with me 31 00:01:41,319 --> 00:01:44,919 Speaker 1: anymore now. I think this is a fear that every 32 00:01:45,000 --> 00:01:49,520 Speaker 1: single owner, no matter the category that your business is in, 33 00:01:50,000 --> 00:01:53,920 Speaker 1: they're gonna have this fear. And I often think, usually 34 00:01:54,000 --> 00:01:55,560 Speaker 1: late at night, when I'm laying in bed or when 35 00:01:55,560 --> 00:01:59,520 Speaker 1: I'm in the shower, I think, imagine if all of 36 00:01:59,520 --> 00:02:04,000 Speaker 1: a sudden, I just became irrelevant, And I think that's 37 00:02:04,040 --> 00:02:07,200 Speaker 1: a fear that I will always have, as I'm sure 38 00:02:07,240 --> 00:02:09,320 Speaker 1: a lot of you know, a lot of businesses don't 39 00:02:09,320 --> 00:02:12,680 Speaker 1: make it past the five year mark. I feel lucky 40 00:02:12,720 --> 00:02:15,359 Speaker 1: that I'm now in year six. I feel like I've 41 00:02:15,400 --> 00:02:19,920 Speaker 1: gotten over that five year milestone in my business. But 42 00:02:20,560 --> 00:02:23,519 Speaker 1: one of the realities of owning a business and running 43 00:02:23,560 --> 00:02:26,600 Speaker 1: it is essentially every single business is going to end 44 00:02:26,639 --> 00:02:30,080 Speaker 1: one day. There aren't that many businesses and brands that 45 00:02:30,120 --> 00:02:32,880 Speaker 1: have been around for a lifetime or let's say, over 46 00:02:32,919 --> 00:02:36,480 Speaker 1: a hundred years, and so it's just scary to think, oh, 47 00:02:36,480 --> 00:02:39,400 Speaker 1: my goodness, like, one day, Fate very well may end, 48 00:02:39,440 --> 00:02:42,400 Speaker 1: and that may very well or most likely be within 49 00:02:42,520 --> 00:02:46,520 Speaker 1: my lifetime. And that's scary as fuck to think. And 50 00:02:46,600 --> 00:02:50,440 Speaker 1: I think that thought alone could be a reason why 51 00:02:50,560 --> 00:02:53,920 Speaker 1: people would hold themselves back in their business journey or 52 00:02:53,919 --> 00:02:57,119 Speaker 1: not start in the first place, because what if it fails. 53 00:02:57,480 --> 00:03:01,120 Speaker 1: I think it's a fear of failure. I manage that thought. 54 00:03:01,200 --> 00:03:04,919 Speaker 1: I think it's something that you definitely can't think about 55 00:03:04,960 --> 00:03:08,080 Speaker 1: too much, but I do think it's sometimes like, oh, 56 00:03:08,080 --> 00:03:09,919 Speaker 1: what if in two years time no one wants to 57 00:03:09,960 --> 00:03:12,799 Speaker 1: shop at Fate anymore. But it's just one of the 58 00:03:12,840 --> 00:03:15,880 Speaker 1: real thoughts that you have as a business owner. The 59 00:03:15,919 --> 00:03:18,400 Speaker 1: second fear, which kind of goes off the back of 60 00:03:18,440 --> 00:03:22,280 Speaker 1: the first one, is how scary it is to open 61 00:03:22,480 --> 00:03:27,000 Speaker 1: more retail stores. It is so much more scary than 62 00:03:27,280 --> 00:03:31,960 Speaker 1: just being an online brand. And I recently spoke with Kirsten, 63 00:03:32,040 --> 00:03:35,840 Speaker 1: who owns Lanno Lips, and as she walked into the studio, 64 00:03:36,280 --> 00:03:39,160 Speaker 1: we were just having a candid kind of conversation and 65 00:03:39,720 --> 00:03:42,240 Speaker 1: I talked a little bit about fate and the fact 66 00:03:42,240 --> 00:03:44,160 Speaker 1: that I have four stores and I've mentioned to her 67 00:03:44,240 --> 00:03:47,160 Speaker 1: that we are opening the fifth one and she was 68 00:03:47,240 --> 00:03:50,920 Speaker 1: like wow. She was like, that is scary. And I 69 00:03:50,960 --> 00:03:53,360 Speaker 1: think a lot of people will have that same reaction 70 00:03:53,400 --> 00:03:56,600 Speaker 1: if they are in business, but not in retail. It's 71 00:03:56,640 --> 00:04:00,080 Speaker 1: one thing to run an online store, and it's a 72 00:04:00,120 --> 00:04:05,240 Speaker 1: whole other thing to run retail stores, physical stores. Being 73 00:04:05,280 --> 00:04:08,480 Speaker 1: out there in the real world, you're I know I've 74 00:04:08,480 --> 00:04:11,040 Speaker 1: said this a million times before, but you're opening yourself 75 00:04:11,120 --> 00:04:14,640 Speaker 1: up to so many more problems and you're putting a 76 00:04:14,680 --> 00:04:17,960 Speaker 1: lot more on the line by opening retail stores. So 77 00:04:18,320 --> 00:04:21,279 Speaker 1: it's really quite scary, I guess to be in the 78 00:04:21,279 --> 00:04:25,400 Speaker 1: position that I'm in where we have four stores, where 79 00:04:25,520 --> 00:04:27,800 Speaker 1: building our fifth one at the moment, and I have 80 00:04:27,960 --> 00:04:32,520 Speaker 1: a community, a wonderful community at that, who are hounding 81 00:04:32,560 --> 00:04:37,400 Speaker 1: me to open more stores, It's like, so fucking scary. 82 00:04:37,400 --> 00:04:41,760 Speaker 1: And why is it scary? Well, when you open a store, 83 00:04:42,080 --> 00:04:46,360 Speaker 1: you're essentially committing to opening another business. They're essentially all 84 00:04:46,400 --> 00:04:49,360 Speaker 1: like their own little businesses. It's not just like an 85 00:04:49,400 --> 00:04:52,159 Speaker 1: extra little job that's, you know, a little thing on 86 00:04:52,240 --> 00:04:55,600 Speaker 1: the side. It's an entire thing of its own. When 87 00:04:55,600 --> 00:04:57,560 Speaker 1: you look at our stores like they are their own 88 00:04:57,600 --> 00:05:03,320 Speaker 1: little businesses, and it'smultiple full time jobs to run that store. 89 00:05:03,360 --> 00:05:05,680 Speaker 1: We can't just open one and it's just there and 90 00:05:05,720 --> 00:05:10,320 Speaker 1: it exists. It's so much work and it's also a 91 00:05:10,360 --> 00:05:14,360 Speaker 1: long term commitment. So when you sign a commercial lease 92 00:05:14,400 --> 00:05:16,840 Speaker 1: and I know I've done an entire episode on this 93 00:05:16,920 --> 00:05:19,440 Speaker 1: if you haven't listened to it already about opening retail 94 00:05:19,480 --> 00:05:21,560 Speaker 1: stores and how much it costs and all the shit 95 00:05:21,600 --> 00:05:24,799 Speaker 1: that goes into it. But it's a five year commitment. 96 00:05:25,279 --> 00:05:28,719 Speaker 1: So every time I make that decision to open another store, 97 00:05:28,839 --> 00:05:33,920 Speaker 1: I'm committing to the next five years. And that's crazy 98 00:05:34,000 --> 00:05:36,919 Speaker 1: in itself to think about, because I don't know what 99 00:05:36,960 --> 00:05:40,279 Speaker 1: I'm doing in two weeks from now, let alone in 100 00:05:40,360 --> 00:05:42,159 Speaker 1: five years. And I guess this goes back into my 101 00:05:42,240 --> 00:05:45,960 Speaker 1: first fear. Holy shit, what if my brand becomes irrelevant 102 00:05:46,040 --> 00:05:49,039 Speaker 1: and I've got all these stores all with five year leases. 103 00:05:50,080 --> 00:05:53,599 Speaker 1: What do you do? Then You've got all this rent 104 00:05:53,600 --> 00:05:56,599 Speaker 1: to pay, and if your business fails. The landlords don't 105 00:05:56,600 --> 00:05:58,520 Speaker 1: give a shit that your business has failed, Like they're 106 00:05:58,520 --> 00:06:00,279 Speaker 1: not there to go, oh it's all right, Like you 107 00:06:00,279 --> 00:06:04,040 Speaker 1: can just go Like you're signing these really lengthy contracts, 108 00:06:04,400 --> 00:06:08,000 Speaker 1: and it's bloody scary, and especially with you know, the 109 00:06:08,040 --> 00:06:12,400 Speaker 1: way the world is and fucking interest rates and the 110 00:06:12,520 --> 00:06:15,400 Speaker 1: rise of the cost of living, Like it is a 111 00:06:15,440 --> 00:06:18,400 Speaker 1: scary position to be in in business where I am 112 00:06:18,480 --> 00:06:22,640 Speaker 1: making these scary decisions and opening these stores and making 113 00:06:22,680 --> 00:06:27,159 Speaker 1: these five year lease commitments when you're not promised anything 114 00:06:27,240 --> 00:06:31,919 Speaker 1: like there's no guarantees, And yeah, that is definitely a 115 00:06:31,960 --> 00:06:34,040 Speaker 1: fear of mine. But again, am I gonna let it 116 00:06:34,080 --> 00:06:36,000 Speaker 1: stop me from doing what I want to do now? 117 00:06:36,440 --> 00:06:39,479 Speaker 1: Absolutely not. If shit hits a fan in three years 118 00:06:39,520 --> 00:06:43,760 Speaker 1: from now, I'll deal with it in that moment. Until then, 119 00:06:43,880 --> 00:06:51,279 Speaker 1: wish me luck. Fear number three out of three million. 120 00:06:52,600 --> 00:06:54,560 Speaker 1: Accepting the fact that you're never going to be able 121 00:06:54,560 --> 00:06:58,760 Speaker 1: to make everyone happy and the fact that people are 122 00:06:58,800 --> 00:07:02,880 Speaker 1: going to dislike you. Knowing that people dislike us is 123 00:07:02,880 --> 00:07:05,680 Speaker 1: a hard thing to accept, just even in real life. 124 00:07:05,720 --> 00:07:08,200 Speaker 1: You know, if you know someone a friend of a 125 00:07:08,200 --> 00:07:10,320 Speaker 1: friend or whatever, and you know that they don't like 126 00:07:10,360 --> 00:07:12,680 Speaker 1: you for whatever reason. It's hard to come to terms 127 00:07:12,720 --> 00:07:15,560 Speaker 1: with that, to think that person doesn't like me or 128 00:07:15,600 --> 00:07:17,800 Speaker 1: they think I'm a bad person. Like we all have 129 00:07:17,920 --> 00:07:22,240 Speaker 1: this fear of people not liking us and people rejecting us. 130 00:07:22,600 --> 00:07:26,400 Speaker 1: No one wants to be disliked, But if you're going 131 00:07:26,480 --> 00:07:30,080 Speaker 1: to be in business, you are going to, hands down 132 00:07:30,280 --> 00:07:32,160 Speaker 1: one hundred percent going to have to accept the fact 133 00:07:32,160 --> 00:07:35,640 Speaker 1: that people are not going to like you, whether that's customers, 134 00:07:35,920 --> 00:07:38,720 Speaker 1: whether that's people that were customers and are no longer 135 00:07:38,760 --> 00:07:42,040 Speaker 1: because they don't like you for whatever reason. And staff. 136 00:07:42,280 --> 00:07:45,080 Speaker 1: I think that's something that is a fear of mine, 137 00:07:45,240 --> 00:07:48,440 Speaker 1: that people are not going to like me for whatever reason. 138 00:07:48,640 --> 00:07:52,200 Speaker 1: Or on that same topic, the fact that I know 139 00:07:52,280 --> 00:07:54,080 Speaker 1: I'm not going to be able to make every single 140 00:07:54,120 --> 00:07:57,440 Speaker 1: person that works for me one hundred percent happy no 141 00:07:57,440 --> 00:08:00,960 Speaker 1: matter how fucking hard you try to be the best boss. 142 00:08:01,400 --> 00:08:05,440 Speaker 1: You can't like someone's always not gonna like you or 143 00:08:05,480 --> 00:08:07,760 Speaker 1: the way that you do things or the way that 144 00:08:07,800 --> 00:08:11,960 Speaker 1: you said something to them. It's inevitable. Like there's no 145 00:08:12,160 --> 00:08:16,920 Speaker 1: world that exists where everyone likes you in like reality. 146 00:08:17,200 --> 00:08:20,360 Speaker 1: So of course in business, that same sort of thing applies. 147 00:08:20,720 --> 00:08:22,840 Speaker 1: There's always going to be people that don't like you, 148 00:08:22,920 --> 00:08:26,680 Speaker 1: and that's like a really hard pill to swallow. I'm 149 00:08:26,680 --> 00:08:29,760 Speaker 1: sure that there's people that work for me now that 150 00:08:29,880 --> 00:08:33,040 Speaker 1: would say she's the best boss I've ever had kind 151 00:08:33,080 --> 00:08:35,439 Speaker 1: of thing, you know, and that's wonderful, and I would 152 00:08:35,440 --> 00:08:37,559 Speaker 1: hope that everyone would feel that way, But there might 153 00:08:37,600 --> 00:08:39,480 Speaker 1: be people that fuck. There might even be people that 154 00:08:39,520 --> 00:08:43,400 Speaker 1: work for me now that don't like me, or they 155 00:08:43,480 --> 00:08:46,560 Speaker 1: might find me annoying or irritating. They might not like 156 00:08:47,160 --> 00:08:49,000 Speaker 1: the person that I am, or there might be some 157 00:08:49,080 --> 00:08:51,319 Speaker 1: people that maybe don't work for me now that'll tell 158 00:08:51,320 --> 00:08:53,320 Speaker 1: you I'm the most horrible person that they've ever met. 159 00:08:53,640 --> 00:08:56,240 Speaker 1: And that's a really I know I keep saying, but 160 00:08:56,240 --> 00:08:59,120 Speaker 1: it's a hard pill to swallow that in business, you're 161 00:08:59,160 --> 00:09:01,960 Speaker 1: never gonna be able to make everyone happy. Someone's always 162 00:09:02,000 --> 00:09:04,080 Speaker 1: gonna dislike you. There is people that have worked for 163 00:09:04,120 --> 00:09:05,440 Speaker 1: me in the past that probably think I'm the most 164 00:09:05,480 --> 00:09:07,840 Speaker 1: horrible person in the world and that I suck and 165 00:09:07,920 --> 00:09:11,600 Speaker 1: fate sucks. You know. Like I can't say much on 166 00:09:11,640 --> 00:09:14,520 Speaker 1: this podcast, but I've had people go, yeah, toxic workplace. 167 00:09:14,840 --> 00:09:16,920 Speaker 1: I'm like, it's not toxic workplace, it's the people in 168 00:09:16,960 --> 00:09:19,000 Speaker 1: it that make it toxic. And you're one of them, 169 00:09:19,320 --> 00:09:23,200 Speaker 1: you know. But yeah, you really do have to just 170 00:09:23,280 --> 00:09:26,640 Speaker 1: accept that no matter how hard you try, you cannot 171 00:09:26,640 --> 00:09:31,160 Speaker 1: be everyone's perfect boss, and you cannot be everyone's perfect business. 172 00:09:31,440 --> 00:09:34,400 Speaker 1: I cannot make the perfect piece of clothing for every 173 00:09:34,440 --> 00:09:38,559 Speaker 1: single person. Some people are gonna hate my clothing. Some 174 00:09:38,600 --> 00:09:41,400 Speaker 1: people are gonna hate me. It's just one of these 175 00:09:41,440 --> 00:09:44,200 Speaker 1: weird realities that you have to accept. But because we 176 00:09:44,240 --> 00:09:48,200 Speaker 1: are all naturally people pleasers, you just hate that thought. 177 00:09:48,600 --> 00:09:50,679 Speaker 1: But it's something that you really do have to accept. 178 00:09:50,679 --> 00:09:53,400 Speaker 1: But also it's a fear that I'm gonna upset someone 179 00:09:53,440 --> 00:09:57,520 Speaker 1: one day. You know. Another fear of mine is with 180 00:09:58,080 --> 00:10:02,240 Speaker 1: a growing company, your teams are going to grow. We've 181 00:10:02,280 --> 00:10:06,360 Speaker 1: gone from no employees to one, to three, to ten, 182 00:10:06,600 --> 00:10:11,559 Speaker 1: to twenty thirty, forty fifty sixty and it just keeps growing. 183 00:10:11,640 --> 00:10:13,680 Speaker 1: If you want to have a business that is going 184 00:10:13,720 --> 00:10:16,400 Speaker 1: to continue to grow, you're going to bring more people 185 00:10:16,640 --> 00:10:20,160 Speaker 1: into your company. And man, if you find it hard 186 00:10:20,200 --> 00:10:24,400 Speaker 1: to trust people, I do not suggest getting into business. 187 00:10:24,679 --> 00:10:25,880 Speaker 1: You know how There's some people that are like, oh, 188 00:10:25,920 --> 00:10:29,040 Speaker 1: I don't trust anyone. Like if you have that mindset, 189 00:10:29,120 --> 00:10:32,400 Speaker 1: business is not for you. If you have the mindset 190 00:10:32,520 --> 00:10:36,120 Speaker 1: of I hate people. I hate dealing with people. I 191 00:10:36,160 --> 00:10:41,360 Speaker 1: hate talking to people. Never get into business because business 192 00:10:41,640 --> 00:10:44,600 Speaker 1: is people. Like that's quite literally what business is. And 193 00:10:44,640 --> 00:10:47,400 Speaker 1: I know surely Exander's over there laughing because he's like, 194 00:10:47,400 --> 00:10:51,200 Speaker 1: that's me. I hate people. And if you want to 195 00:10:51,480 --> 00:10:55,280 Speaker 1: have a business, you've got to embrace people. You're working 196 00:10:55,280 --> 00:10:58,760 Speaker 1: with people every single day, and if your business is growing, 197 00:10:59,400 --> 00:11:02,040 Speaker 1: you're going to have new people joining all the time. 198 00:11:02,160 --> 00:11:04,960 Speaker 1: And that's currently the phase that we're in a fate. 199 00:11:05,240 --> 00:11:08,520 Speaker 1: We are never not hiring for something. There is always 200 00:11:08,520 --> 00:11:13,400 Speaker 1: someone new joining our team, and the fear surrounding that, 201 00:11:13,480 --> 00:11:18,720 Speaker 1: for me is someone coming in and causing a whole 202 00:11:18,760 --> 00:11:22,800 Speaker 1: lot of trouble. One thing that I have learned over 203 00:11:23,200 --> 00:11:27,160 Speaker 1: my six years in business is how much trouble one 204 00:11:27,240 --> 00:11:30,840 Speaker 1: single person can cause in a company. And to all 205 00:11:30,880 --> 00:11:33,760 Speaker 1: of your employees out there, like, I just want to say, like, 206 00:11:33,800 --> 00:11:36,920 Speaker 1: you don't realize the power that you have in a workplace. 207 00:11:36,960 --> 00:11:39,240 Speaker 1: I don't know if I should say that, not that 208 00:11:39,320 --> 00:11:41,600 Speaker 1: you should go out and do something evil, but people 209 00:11:41,720 --> 00:11:45,440 Speaker 1: can very well do evil things in workplaces and horrible 210 00:11:45,480 --> 00:11:49,640 Speaker 1: things and can cause drama and stir the pot or 211 00:11:50,000 --> 00:11:53,520 Speaker 1: steal or try to get you in trouble for something. 212 00:11:53,679 --> 00:11:57,120 Speaker 1: You know, like people can really cause a lot in 213 00:11:57,160 --> 00:11:59,640 Speaker 1: a workplace. They can also be the best thing in 214 00:11:59,640 --> 00:12:02,320 Speaker 1: the world, and that's what we want. But it's crazy 215 00:12:03,080 --> 00:12:06,480 Speaker 1: having one bad person come into your company can do. 216 00:12:06,960 --> 00:12:09,160 Speaker 1: And I guess that's just a fear of mind. With 217 00:12:09,240 --> 00:12:12,320 Speaker 1: how much we're growing and we're becoming this huge company, 218 00:12:12,840 --> 00:12:14,760 Speaker 1: you know, I guess this all comes down to our 219 00:12:14,800 --> 00:12:18,120 Speaker 1: workplace culture and our hiring process and making sure we're 220 00:12:18,120 --> 00:12:21,400 Speaker 1: getting those right people in our company. But I just 221 00:12:21,520 --> 00:12:23,839 Speaker 1: guess I have this underlying fear of like what if 222 00:12:23,880 --> 00:12:26,880 Speaker 1: one time we make the incorrect higher and we don't 223 00:12:26,920 --> 00:12:30,000 Speaker 1: know it at the time, and then something terrible happens. 224 00:12:30,520 --> 00:12:33,559 Speaker 1: Because it's just like a domino effect. If you bring 225 00:12:33,600 --> 00:12:35,400 Speaker 1: someone in and just say they cause a lot of 226 00:12:35,440 --> 00:12:39,200 Speaker 1: troubles or whatever, it can cause you months and months 227 00:12:39,280 --> 00:12:44,480 Speaker 1: of stress and you know, fucking shit, And not only that, 228 00:12:44,720 --> 00:12:48,000 Speaker 1: it can then cause a domino effect through the rest 229 00:12:48,040 --> 00:12:51,559 Speaker 1: of the team, Like it can just create so much trouble. 230 00:12:51,960 --> 00:12:55,160 Speaker 1: So I guess as much as I am so willing 231 00:12:55,280 --> 00:12:57,480 Speaker 1: to trust people, you have to be able to trust 232 00:12:57,520 --> 00:13:00,240 Speaker 1: people in business. You have to allow new people to 233 00:13:00,280 --> 00:13:03,320 Speaker 1: come in and put one hundred percent of your trust 234 00:13:03,400 --> 00:13:07,040 Speaker 1: into them that they're gonna do amazing things for your company. 235 00:13:07,640 --> 00:13:09,520 Speaker 1: In the back of my mind, I also just have 236 00:13:09,640 --> 00:13:13,200 Speaker 1: that fear of shit, like what if this doesn't work 237 00:13:13,240 --> 00:13:15,559 Speaker 1: out and what if something goes really wrong? But again, 238 00:13:15,720 --> 00:13:20,319 Speaker 1: you just have to trust the process and not let 239 00:13:20,400 --> 00:13:22,680 Speaker 1: it scare you or stop you from growing. And I 240 00:13:22,679 --> 00:13:26,079 Speaker 1: think that's something I've become really good at, is putting 241 00:13:26,120 --> 00:13:28,720 Speaker 1: trust into people, and any of you business owners out there, 242 00:13:29,040 --> 00:13:31,280 Speaker 1: I know what it's like to feel like you have 243 00:13:31,320 --> 00:13:34,640 Speaker 1: to hold on to everything and do everything yourself, but 244 00:13:34,760 --> 00:13:36,480 Speaker 1: you really do. If you want to grow, you have 245 00:13:36,520 --> 00:13:39,280 Speaker 1: to learn to let go and put trust in people. 246 00:13:43,480 --> 00:13:46,960 Speaker 1: I'm kind of backtracking here, but another fear of mine 247 00:13:47,000 --> 00:13:49,960 Speaker 1: is back on the topic of opening new stores. And 248 00:13:50,000 --> 00:13:53,000 Speaker 1: then the last fear that I just spoke about trusting 249 00:13:53,040 --> 00:13:56,400 Speaker 1: people is it's so scary for us to open a 250 00:13:56,440 --> 00:13:59,800 Speaker 1: new store, which again is essentially like a business of 251 00:13:59,840 --> 00:14:03,160 Speaker 1: its own. It's its own little you know, it's its 252 00:14:03,160 --> 00:14:05,440 Speaker 1: own little business. It's not just there for us to 253 00:14:05,480 --> 00:14:08,520 Speaker 1: be at twenty four to seven. It's the fear of 254 00:14:08,720 --> 00:14:13,319 Speaker 1: trusting our brand new staff members to run this brand 255 00:14:13,360 --> 00:14:17,520 Speaker 1: new business. Like I can't even explain to you how 256 00:14:17,640 --> 00:14:20,120 Speaker 1: much trust and I keep talking about trust, but how 257 00:14:20,240 --> 00:14:23,880 Speaker 1: much trust we put in these brand new staff members 258 00:14:23,880 --> 00:14:26,840 Speaker 1: that we have just hired, Like they maybe started their 259 00:14:26,880 --> 00:14:29,840 Speaker 1: employment a couple of weeks, or for the managers, they 260 00:14:29,920 --> 00:14:32,920 Speaker 1: might start a month before the store opens. But for 261 00:14:33,080 --> 00:14:36,480 Speaker 1: us to step away and just go We've taught them 262 00:14:36,520 --> 00:14:39,600 Speaker 1: everything that we possibly can. You know, we've done all 263 00:14:39,640 --> 00:14:41,760 Speaker 1: the training that we think we can. We've worked with 264 00:14:41,800 --> 00:14:45,040 Speaker 1: them for weeks, and then to just simply step away 265 00:14:45,200 --> 00:14:48,120 Speaker 1: and hope that they're going to do the right thing. 266 00:14:48,840 --> 00:14:51,840 Speaker 1: It's it's an entire new fear of its own. And 267 00:14:51,880 --> 00:14:55,000 Speaker 1: I know I've spoken about this already in previous episodes, 268 00:14:55,720 --> 00:15:00,600 Speaker 1: but that also then applies to trusting them without community, 269 00:15:01,080 --> 00:15:03,920 Speaker 1: because I know how to serve our customers, and we've 270 00:15:03,960 --> 00:15:06,560 Speaker 1: trained these new people how to serve our customers, but 271 00:15:06,600 --> 00:15:09,000 Speaker 1: then us stepping away from it because we can't be 272 00:15:09,080 --> 00:15:12,000 Speaker 1: there every day. I actually a little story for you. 273 00:15:12,760 --> 00:15:15,600 Speaker 1: I had someone working in one of our retail teams 274 00:15:16,040 --> 00:15:19,720 Speaker 1: and they were complaining to the rest of the team 275 00:15:20,080 --> 00:15:23,760 Speaker 1: that I was never there. And I just remember like 276 00:15:24,280 --> 00:15:26,880 Speaker 1: scratching my head when I heard that they're not working 277 00:15:26,960 --> 00:15:30,400 Speaker 1: with us anymore. But that's one of the realities of 278 00:15:30,480 --> 00:15:34,120 Speaker 1: us opening stores, is that I can't be there every day, 279 00:15:34,280 --> 00:15:37,440 Speaker 1: and that's another guilt that I do deal with, and 280 00:15:37,520 --> 00:15:39,720 Speaker 1: I guess that could fall into this episode as well. 281 00:15:40,480 --> 00:15:43,200 Speaker 1: A fear of mine is the fact that I can't 282 00:15:43,240 --> 00:15:47,880 Speaker 1: be there everywhere at every given moment, and what my 283 00:15:48,040 --> 00:15:51,720 Speaker 1: staff may think of that, for example, that someone saying 284 00:15:51,760 --> 00:15:53,920 Speaker 1: she's never here, like you know, and then that makes 285 00:15:54,000 --> 00:15:58,880 Speaker 1: me feel guilty because as a founder, especially starting small 286 00:15:58,920 --> 00:16:00,760 Speaker 1: and working my way up, I do want to be 287 00:16:00,800 --> 00:16:05,040 Speaker 1: everywhere at every given moment and give the same amount 288 00:16:05,040 --> 00:16:07,720 Speaker 1: of time to every single employee so that they know 289 00:16:08,040 --> 00:16:10,440 Speaker 1: that I care about them. And I guess it's like 290 00:16:10,480 --> 00:16:12,720 Speaker 1: a guilt kind of fear that you deal with. 291 00:16:13,120 --> 00:16:16,200 Speaker 2: Hello, producer Xander stepping in to give his two cents. Hey, 292 00:16:16,480 --> 00:16:19,000 Speaker 2: to be honest, if you've got an employee who is 293 00:16:19,040 --> 00:16:21,640 Speaker 2: worried about where you are, they're not the right employee. 294 00:16:22,200 --> 00:16:24,200 Speaker 1: I couldn't agree more, Like, what are. 295 00:16:24,120 --> 00:16:26,720 Speaker 2: You doing at work all day thinking where's the owner 296 00:16:26,760 --> 00:16:27,320 Speaker 2: of the business? 297 00:16:27,520 --> 00:16:31,160 Speaker 3: I mean, obviously running. 298 00:16:30,280 --> 00:16:32,120 Speaker 1: The business, I know, but this is one of the 299 00:16:32,160 --> 00:16:35,160 Speaker 1: things that I think of, And I think this all 300 00:16:35,200 --> 00:16:39,240 Speaker 1: comes back to us being this very online brand where 301 00:16:39,280 --> 00:16:42,640 Speaker 1: I am the face of the brand, and maybe to 302 00:16:42,880 --> 00:16:44,880 Speaker 1: like some of our staff, it looks like that's all 303 00:16:44,880 --> 00:16:47,920 Speaker 1: I do, Like I just do the fun shit and 304 00:16:47,960 --> 00:16:51,120 Speaker 1: they don't see all the hard work that go. I'm like, 305 00:16:51,360 --> 00:16:53,120 Speaker 1: how do you think the stock gets to your stores? 306 00:16:54,000 --> 00:16:57,320 Speaker 1: That's me like your delivery you get every week. 307 00:16:58,880 --> 00:17:02,200 Speaker 3: It just it sounds a bit more personal personal. 308 00:17:02,520 --> 00:17:05,919 Speaker 1: But that's a thing that I have struggled with a 309 00:17:05,920 --> 00:17:09,159 Speaker 1: little bit. I think over the years, with having so 310 00:17:09,240 --> 00:17:12,880 Speaker 1: many employees is maybe to some of them it does 311 00:17:12,920 --> 00:17:17,000 Speaker 1: feel personal because of the whole online social media thing, 312 00:17:17,720 --> 00:17:20,280 Speaker 1: Like they get a skewed perception, and look. 313 00:17:20,080 --> 00:17:23,800 Speaker 2: If they're joining your business for the wrong reasons as well, 314 00:17:23,840 --> 00:17:26,800 Speaker 2: like if they're not, if they're joining it because they 315 00:17:27,760 --> 00:17:29,680 Speaker 2: want to be around you, or they want to be 316 00:17:29,760 --> 00:17:31,719 Speaker 2: around the fun stuff. And then all of a sudden, 317 00:17:32,119 --> 00:17:34,840 Speaker 2: that reality isn't there anymore, because that's actually not what 318 00:17:34,960 --> 00:17:37,439 Speaker 2: running a business is. It so much more than what 319 00:17:37,480 --> 00:17:39,240 Speaker 2: they do see on the social media and what they 320 00:17:39,280 --> 00:17:44,480 Speaker 2: do see of you. I can understand why that would 321 00:17:44,560 --> 00:17:47,040 Speaker 2: rub people the wrong way, because life signed up for 322 00:17:47,080 --> 00:17:48,280 Speaker 2: something I didn't expect. 323 00:17:48,880 --> 00:17:51,479 Speaker 3: But also just be more intelligent, because that's not how 324 00:17:51,520 --> 00:17:52,159 Speaker 3: the world works. 325 00:17:52,400 --> 00:17:54,760 Speaker 1: I know, and I say that like I say that 326 00:17:54,800 --> 00:17:56,680 Speaker 1: on my socials, I say it here in the pod, 327 00:17:56,880 --> 00:17:59,280 Speaker 1: Like the fund shit that you see on social media 328 00:17:59,440 --> 00:18:03,400 Speaker 1: is not reality at all. And I would gladly say 329 00:18:03,400 --> 00:18:05,199 Speaker 1: that to any of my staff, and I think the 330 00:18:05,240 --> 00:18:07,320 Speaker 1: staff that I do see every day, like in our 331 00:18:07,359 --> 00:18:10,080 Speaker 1: office and warehouse, they know that that's not the reality, 332 00:18:10,119 --> 00:18:12,000 Speaker 1: because it's. 333 00:18:11,880 --> 00:18:14,639 Speaker 2: The reality in that moment, in that piece of time 334 00:18:14,720 --> 00:18:16,840 Speaker 2: that you're doing that fun stuff. It is fun, and 335 00:18:17,119 --> 00:18:20,320 Speaker 2: then straight away afterwards you turn back around, you're doing 336 00:18:20,359 --> 00:18:21,200 Speaker 2: the hard slog. 337 00:18:21,480 --> 00:18:24,240 Speaker 1: We're on our lives, like fucking on the phone, Like 338 00:18:24,840 --> 00:18:28,240 Speaker 1: it's not like that at all, But I think I do, 339 00:18:29,320 --> 00:18:33,639 Speaker 1: and any owner would. I deal with fear and guilt 340 00:18:33,960 --> 00:18:37,040 Speaker 1: around not being able to be the perfect boss that's 341 00:18:37,080 --> 00:18:39,680 Speaker 1: there every single time for every single person. And I'm 342 00:18:39,720 --> 00:18:42,720 Speaker 1: hard on myself about that. Not that AJ and I 343 00:18:42,760 --> 00:18:45,840 Speaker 1: have gone on any trips recently, but if I ever 344 00:18:45,920 --> 00:18:49,000 Speaker 1: do have a day off, not that I ever fucking do, 345 00:18:49,119 --> 00:18:51,680 Speaker 1: but like I deal with a lot of guilt around 346 00:18:51,760 --> 00:18:54,479 Speaker 1: that as well. And like when I spoke to Christian 347 00:18:54,480 --> 00:18:56,719 Speaker 1: Whole on our episode, he's like, go on holidays. 348 00:18:56,720 --> 00:18:59,760 Speaker 4: He's like fucking like you work all this so hard 349 00:19:00,200 --> 00:19:02,240 Speaker 4: and what are you doing? What do you say, like 350 00:19:02,280 --> 00:19:06,479 Speaker 4: get a Lamborghini or yeah I get ASTI I'm like, 351 00:19:06,520 --> 00:19:07,840 Speaker 4: what cruise around Newcastle? 352 00:19:07,920 --> 00:19:09,480 Speaker 3: That would make such a good social video. 353 00:19:09,760 --> 00:19:12,840 Speaker 1: Yeah, but I think it's a thing that all business 354 00:19:12,880 --> 00:19:17,680 Speaker 1: owners experience is just you have guilt and fear of 355 00:19:17,720 --> 00:19:20,800 Speaker 1: how your employees are going to perceive you. And you know, 356 00:19:21,119 --> 00:19:23,480 Speaker 1: if I was to take like I've never taken a 357 00:19:23,560 --> 00:19:28,119 Speaker 1: day off ever to just have a day off, like 358 00:19:28,160 --> 00:19:29,520 Speaker 1: and I never have a sick day. 359 00:19:29,800 --> 00:19:32,160 Speaker 3: They're great, so great. 360 00:19:32,240 --> 00:19:34,760 Speaker 1: I never have a sick day. I never have a 361 00:19:34,840 --> 00:19:37,280 Speaker 1: day off just to have a mental health day or whatever. 362 00:19:37,600 --> 00:19:41,280 Speaker 1: Because I think us as business owners, we have that 363 00:19:41,440 --> 00:19:46,080 Speaker 1: deep fear of what our employees will think. 364 00:19:46,800 --> 00:19:51,119 Speaker 2: But also like you are fate, and fate is you you. 365 00:19:51,200 --> 00:19:55,000 Speaker 2: It is your concept, It is your baby. You understand 366 00:19:55,000 --> 00:19:57,520 Speaker 2: it the most, so you kind ever switch that off, 367 00:19:57,560 --> 00:20:00,840 Speaker 2: Like I can go home after recording this podcast you 368 00:20:00,880 --> 00:20:03,200 Speaker 2: today and I can switch off for the night because 369 00:20:03,280 --> 00:20:04,200 Speaker 2: I have never. 370 00:20:04,880 --> 00:20:07,160 Speaker 1: As a business owner, it's the thing that you struggle 371 00:20:07,200 --> 00:20:09,480 Speaker 1: with and you have to try to switch off. But yeah, 372 00:20:09,520 --> 00:20:11,720 Speaker 1: I feel extreme guilt if I ever take a day 373 00:20:11,720 --> 00:20:13,920 Speaker 1: off not that I take a day off, but that's 374 00:20:13,960 --> 00:20:16,880 Speaker 1: a really big thing for business owners, is feeling guilty 375 00:20:16,920 --> 00:20:19,680 Speaker 1: if you had ever like I'm going on a holiday 376 00:20:20,160 --> 00:20:21,800 Speaker 1: and I remember going, fuck, I'm only going to be 377 00:20:21,800 --> 00:20:24,040 Speaker 1: away for one working week, like Monday to Friday. That 378 00:20:24,160 --> 00:20:26,600 Speaker 1: was my rule, Like there's no way I could take 379 00:20:26,600 --> 00:20:28,440 Speaker 1: two weeks off, you know, because I have this guilt 380 00:20:28,720 --> 00:20:31,640 Speaker 1: that I'm leaving everyone behind to do all the work 381 00:20:31,800 --> 00:20:34,520 Speaker 1: while I'm away at my cousin's wedding, you know, Like 382 00:20:34,600 --> 00:20:36,040 Speaker 1: it's it's an extreme. 383 00:20:36,080 --> 00:20:39,600 Speaker 3: I run a business. I could handle it not selling 384 00:20:39,680 --> 00:20:42,680 Speaker 3: it to you, like I'd be great, Like. 385 00:20:42,960 --> 00:20:44,679 Speaker 2: I want to be passionate about something like that, but 386 00:20:44,680 --> 00:20:47,159 Speaker 2: I'm like, fucking hell, I don't want to feel the 387 00:20:47,200 --> 00:20:48,440 Speaker 2: guilts have gone on a holiday. 388 00:20:48,800 --> 00:20:51,600 Speaker 1: Well, I even feel guilty, like I work Monday to Friday, right, 389 00:20:51,600 --> 00:20:53,879 Speaker 1: but then of course I work fucking Saturday and Sunday 390 00:20:53,880 --> 00:20:56,679 Speaker 1: as well, just at home. But I feel guilty on 391 00:20:56,720 --> 00:20:59,320 Speaker 1: the weekends knowing all of our stores and our cafe 392 00:20:59,440 --> 00:21:02,560 Speaker 1: is open and people are there physically working, and then 393 00:21:02,640 --> 00:21:05,840 Speaker 1: I think they think I'm sitting at home doing nothing. 394 00:21:05,960 --> 00:21:08,439 Speaker 1: Like that's my fears that I have, and that guilt 395 00:21:08,480 --> 00:21:12,080 Speaker 1: in my head. I think they are thinking she's just 396 00:21:12,119 --> 00:21:12,600 Speaker 1: at home. 397 00:21:15,040 --> 00:21:17,280 Speaker 3: Money. 398 00:21:17,840 --> 00:21:20,240 Speaker 1: This is a real fear and guilt that you get, 399 00:21:20,400 --> 00:21:22,840 Speaker 1: is I should just go into the cafe today and 400 00:21:22,920 --> 00:21:24,800 Speaker 1: like help out, or like I want, I want to 401 00:21:24,840 --> 00:21:25,879 Speaker 1: be at the stores, you know. 402 00:21:26,440 --> 00:21:28,880 Speaker 2: But you know there's many business owners out there who 403 00:21:28,880 --> 00:21:31,240 Speaker 2: aren't like that, and who are just so happy to 404 00:21:31,240 --> 00:21:33,159 Speaker 2: take the days off and who are so happy to 405 00:21:33,880 --> 00:21:35,879 Speaker 2: you know, not even think about the employees that work 406 00:21:35,920 --> 00:21:38,000 Speaker 2: for them. So it actually is such a bluss that 407 00:21:38,080 --> 00:21:40,520 Speaker 2: you care so much, like such a good quality. 408 00:21:40,680 --> 00:21:44,000 Speaker 1: Yeah, Like I come to Sydney every Monday for the podcast, 409 00:21:44,080 --> 00:21:46,320 Speaker 1: and even then, like I say to them, all, I'm 410 00:21:46,359 --> 00:21:48,480 Speaker 1: on the road for four hours. Like call me whenever 411 00:21:48,520 --> 00:21:50,399 Speaker 1: you need me. I've got four hours of talking on 412 00:21:50,440 --> 00:21:50,800 Speaker 1: the phone. 413 00:21:50,800 --> 00:21:52,919 Speaker 3: Time she sends me, send me, send me the podcast 414 00:21:52,920 --> 00:21:53,200 Speaker 3: you d it. 415 00:21:53,240 --> 00:21:56,880 Speaker 1: I want to hear it because I just don't want. 416 00:21:57,040 --> 00:21:59,320 Speaker 1: I don't want anyone to ever think that I'm too 417 00:21:59,359 --> 00:22:01,440 Speaker 1: busy for them. 418 00:22:01,720 --> 00:22:03,240 Speaker 3: I don't think so what. 419 00:22:03,880 --> 00:22:06,760 Speaker 2: I think you do a buddy, great job, and would 420 00:22:07,000 --> 00:22:09,840 Speaker 2: I would never think you're too busy for I think 421 00:22:09,880 --> 00:22:11,600 Speaker 2: the qualities of time that you get to people and. 422 00:22:11,640 --> 00:22:13,680 Speaker 3: To the business are fine. 423 00:22:14,040 --> 00:22:16,919 Speaker 2: Okay, I think you probably overthink it because when you're 424 00:22:17,280 --> 00:22:19,160 Speaker 2: when you're here with me and we're doing this podcast, 425 00:22:19,359 --> 00:22:21,879 Speaker 2: you're invested. Yeah you know what I mean, Like me 426 00:22:21,960 --> 00:22:24,360 Speaker 2: personally as your producer and your friend, would never think 427 00:22:24,359 --> 00:22:25,439 Speaker 2: you're not getting anyone the. 428 00:22:25,440 --> 00:22:29,719 Speaker 3: Time of day. So Dan Sander, this is now the podcast, right, 429 00:22:29,760 --> 00:22:30,520 Speaker 3: build Brittany up. 430 00:22:32,560 --> 00:22:35,239 Speaker 1: I appreciate it well. I mean, I don't know how 431 00:22:35,240 --> 00:22:38,080 Speaker 1: many fears I just covered. They're like my fears in Guilts, 432 00:22:38,119 --> 00:22:42,400 Speaker 1: but there's probably three thousand more that I could rattle off, 433 00:22:42,440 --> 00:22:46,040 Speaker 1: you know, making the wrong product, something going wrong, launching 434 00:22:46,040 --> 00:22:49,679 Speaker 1: something and not being successful, something fucked up happening in 435 00:22:49,720 --> 00:22:52,919 Speaker 1: one of our stores one time, no one listening to 436 00:22:52,920 --> 00:22:57,360 Speaker 1: my podcast. Like, there's so many fears production being delayed 437 00:22:57,400 --> 00:23:00,320 Speaker 1: and missing a season, or not having enough stock sell 438 00:23:00,600 --> 00:23:05,520 Speaker 1: or fuck. Like everything almost in business can be a fear. 439 00:23:05,760 --> 00:23:09,679 Speaker 1: The whole thing is fucking scary as hell. But I 440 00:23:09,680 --> 00:23:13,040 Speaker 1: think you have to use that as your fuel instead 441 00:23:13,080 --> 00:23:16,879 Speaker 1: of sitting back or curling into a ball and being like, nah, 442 00:23:16,920 --> 00:23:20,440 Speaker 1: this is way too scary, because business is scary. If 443 00:23:20,480 --> 00:23:24,000 Speaker 1: business isn't scaring you, you're not doing it right. I 444 00:23:24,040 --> 00:23:26,880 Speaker 1: don't think like you need to be just living with 445 00:23:26,920 --> 00:23:29,320 Speaker 1: all these thoughts and fears and use that as your 446 00:23:29,359 --> 00:23:34,640 Speaker 1: fuel to go for it, I think anyway. But those 447 00:23:34,680 --> 00:23:37,239 Speaker 1: are some of my fears and that's kind of all 448 00:23:37,280 --> 00:23:39,880 Speaker 1: I wanted to chat about today. Again, I could say 449 00:23:39,880 --> 00:23:42,560 Speaker 1: a million more, but they're just some of my top 450 00:23:43,080 --> 00:23:47,359 Speaker 1: fears of fate and my life and my business. And 451 00:23:47,400 --> 00:23:50,440 Speaker 1: to leave you with my tip of the week, Yeah, 452 00:23:50,480 --> 00:23:52,119 Speaker 1: I feel like with the tip of the week, like 453 00:23:52,119 --> 00:23:54,960 Speaker 1: I'm always just basing it off what I've spoken about, 454 00:23:55,320 --> 00:23:57,199 Speaker 1: but yeah, my tip of the week is don't be 455 00:23:57,280 --> 00:24:01,200 Speaker 1: fucking scared. I always think if I'm doing something new 456 00:24:01,280 --> 00:24:04,440 Speaker 1: or something crazy or opening a store. I mean, that's 457 00:24:04,480 --> 00:24:06,960 Speaker 1: a big one, but I feel like we can often 458 00:24:07,040 --> 00:24:09,520 Speaker 1: get caught up on the tiny little things that aren't 459 00:24:09,560 --> 00:24:12,720 Speaker 1: that big of a deal. I always just think, what's 460 00:24:12,760 --> 00:24:14,960 Speaker 1: the worst thing that's going to happen from this? Like, 461 00:24:15,000 --> 00:24:16,760 Speaker 1: if you really want to think about it before you 462 00:24:16,800 --> 00:24:18,520 Speaker 1: make that commitment to whatever it is or do that 463 00:24:18,520 --> 00:24:21,160 Speaker 1: thing or speak to that person, sit down and think, 464 00:24:21,200 --> 00:24:22,800 Speaker 1: what are the worst things that are going to come 465 00:24:22,880 --> 00:24:25,760 Speaker 1: from this? For me doing this scary thing, if I'm scared, 466 00:24:26,040 --> 00:24:28,840 Speaker 1: I'm going to grow from it and I can personally 467 00:24:28,920 --> 00:24:32,600 Speaker 1: vouch for that, because every single thing that I've done 468 00:24:32,640 --> 00:24:36,119 Speaker 1: that has been majorly scary, and you all know what 469 00:24:36,160 --> 00:24:38,640 Speaker 1: those things are. Opening the stores, moving into bigger warehouses, 470 00:24:38,720 --> 00:24:41,679 Speaker 1: hiring more people. The best things have come out of 471 00:24:41,720 --> 00:24:44,280 Speaker 1: those scary things. And if you're on a business journey, 472 00:24:44,440 --> 00:24:46,600 Speaker 1: that's when the real shit starts to happen. When you 473 00:24:46,640 --> 00:24:51,199 Speaker 1: make those scary decisions, you'll most likely be surprised of 474 00:24:51,280 --> 00:24:54,960 Speaker 1: the outcome. You just have to back yourself and that's it. 475 00:24:55,400 --> 00:24:58,399 Speaker 1: Those are my fears. Hopefully none of them ever happen. 476 00:25:00,720 --> 00:25:04,080 Speaker 1: As always, if you haven't rated my podcast, I would 477 00:25:04,160 --> 00:25:06,640 Speaker 1: love for you to spend two seconds of your day 478 00:25:07,040 --> 00:25:14,920 Speaker 1: hitting five stars. And that's kind of it. Remember remember 479 00:25:15,560 --> 00:25:23,840 Speaker 1: to chase after your dreams as if they owe you money.