WEBVTT - Read This: Thank God for Rick Morton

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<v Speaker 1>Hey there, it's Ruby Jones and I'm back to introduce

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<v Speaker 1>another episode of Read This, Schwartz Media's books podcast, hosted

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<v Speaker 1>by Editor of the Monthly Michael Williams. It features conversations

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<v Speaker 1>with some of our most talented writers. In this episode,

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<v Speaker 1>we're going to hear from our very own Rick Morton,

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<v Speaker 1>the Saturday Paper seenior reporter, won a Walkley Award for

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<v Speaker 1>his seven AM special series about Robodet. He covers the

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<v Speaker 1>scandal and its effects in his new book Meanstreak. As always,

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<v Speaker 1>I'm joined by host Michael Williams to tell me a

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<v Speaker 1>little bit more about the episodes.

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<v Speaker 2>Hi Michael, Hi Ruby.

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<v Speaker 1>So Michael, we've covered the robodette scheme and it's devastating

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<v Speaker 1>consequences on seven Am extensively, including in that special series

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<v Speaker 1>with Rick. But for anyone who might need a bit

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<v Speaker 1>of a reminder about what happened, can you tell me

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<v Speaker 1>about the scandal?

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<v Speaker 3>Yeah, Roby, it does feel a bit like explaining Rick

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<v Speaker 3>Morton Robotette to a seven AM audience is like explaining.

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<v Speaker 4>Water to a fish.

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<v Speaker 3>But for those who missed it entirely, I'm going to

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<v Speaker 3>give the briefest of summaries. It was back in twenty

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<v Speaker 3>sixteen and the coalition government used an automated system that

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<v Speaker 3>was nicknamed robodad to ostensibly recover overpaid welfare payments from people.

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<v Speaker 3>And the program relied on this algorithm that would match

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<v Speaker 3>data from the ATO with income reporting from welfare recipients.

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<v Speaker 3>But the crucial bit is that it relied on income averaging.

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<v Speaker 3>It was a process that lawyers had already flagged concerns

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<v Speaker 3>with and it was neither fair nor accurate. The maths

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<v Speaker 3>was bogus, the morality behind it was bogus. The legal

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<v Speaker 3>advice said it wouldn't work, and despite this, it became

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<v Speaker 3>the basis of the ways in which they tried to

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<v Speaker 3>get money back from deeply vulnerable people. It was a

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<v Speaker 3>shit show, not to put too fine a point on it,

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<v Speaker 3>and Rick has captured that beautifully in his book Mainstream.

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<v Speaker 1>And writing a book is notoriously challenging for journalists who

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<v Speaker 1>tend to be used to daily or weekly deadlines. So

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<v Speaker 1>what is it about mainStreet that you think really sets

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<v Speaker 1>it apart from other books like this?

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<v Speaker 3>Yeah, I mean it's a really interesting question. Is are

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<v Speaker 3>you writing a book for people who have been covering

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<v Speaker 3>the journalism as it goes along, So the book ends

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<v Speaker 3>up being a kind of summary and a long view

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<v Speaker 3>reaching conclusions, or are you writing it for the people who,

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<v Speaker 3>when it was coming in a kind of day to

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<v Speaker 3>day newsy basis couldn't quite absorb it. Need the kind

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<v Speaker 3>of refresher in the back to basics. And what Rick

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<v Speaker 3>does so well is navigate those two things. You know,

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<v Speaker 3>this is a story that, on the one hand, is

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<v Speaker 3>incredibly technical. It requires understanding of maths and the minutia

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<v Speaker 3>of welfare policy. But it's also a deeply human story.

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<v Speaker 3>It's about understanding the consequences when vulnerable people have taken

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<v Speaker 3>advantage of when they're demonized, and when shame is weaponized

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<v Speaker 3>against the Australian public by its own government. And Rick

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<v Speaker 3>manages to do all those things at once while at

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<v Speaker 3>the same time being funny, engaging, entertaining. It's a terrific

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<v Speaker 3>read and I was really excited to talk to.

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<v Speaker 2>Him about it.

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<v Speaker 1>Sounds like Rick Morton at his finest coming up in

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<v Speaker 1>just a moment. Thank god for Rick Morton.

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<v Speaker 3>I sat down with Rick at Canberra Writers' Festival last

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<v Speaker 3>month to discuss meanstrec I suspect I'm not alone in

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<v Speaker 3>this room in that many times over the past few years,

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<v Speaker 3>in any given week, I find myself uttering the words

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<v Speaker 3>thank God for Rick Morton.

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<v Speaker 2>That's yeah. Let's face it.

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<v Speaker 3>There are so few people in public life, in the

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<v Speaker 3>cultural and intellectual life of this country about whom we

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<v Speaker 3>feel that kind of trust, And the conversation today is

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<v Speaker 3>going to be no small part about trust, about failures

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<v Speaker 3>of it, about failures of people in public life and

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<v Speaker 3>their idea of what they owe to one another, what

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<v Speaker 3>we all owe to one another. Mainstreak is the culmination

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<v Speaker 3>of years of work. It's the culmination of at times

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<v Speaker 3>I'm sure painful work. But I wanted to kick off

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<v Speaker 3>by asking you to reflect on our attitude towards welfare

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<v Speaker 3>recipients in this country more generally, not just in the

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<v Speaker 3>context of this as a society, as a culture, how

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<v Speaker 3>do we regard those who require assistance?

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<v Speaker 4>Not well? Is breaking news? Not well at all?

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<v Speaker 5>You know. I grew up in Queensland and my mum

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<v Speaker 5>was on the single parent pension and I noticed, particularly

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<v Speaker 5>even within welfare groups, there is a lot of that

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<v Speaker 5>kind of They've imbibed the cultural narrative, which is that

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<v Speaker 5>there are dull bludges and lazy people on welfare out there,

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<v Speaker 5>and if you're on welfare and it's not you, it

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<v Speaker 5>must be someone else. And so there's a lot of

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<v Speaker 5>that kind of cross finger pointing. And of course the

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<v Speaker 5>further up you go, particularly into the middle classes, it's

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<v Speaker 5>all people talk about because they're paying tax. Session on

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<v Speaker 5>robodet this week, and a guy came up to me

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<v Speaker 5>at the end and he said how many people still

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<v Speaker 5>owed money? And then he started talking to me about

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<v Speaker 5>how he paid a lot of taxes as a small

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<v Speaker 5>business owner. Even when he bought his Mercedes, he had

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<v Speaker 5>to pay a lot of tax on it. And I

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<v Speaker 5>felt very sorry for him and all that he's been through.

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<v Speaker 5>But then I woke up from my comra and I

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<v Speaker 5>realized what an idiot he kind of embodied and embodies

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<v Speaker 5>that kind of theory that these people can't be getting

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<v Speaker 5>something for nothing, and we still do it with mutual obligations.

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<v Speaker 5>You know, they must be forced to dance for their money,

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<v Speaker 5>to look for jobs that don't always exist, to stay

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<v Speaker 5>in jobs that might be harassing and bullying them. And

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<v Speaker 5>it's all because we can't handle the idea, and it's

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<v Speaker 5>not a new idea. Bertwind Russell was writing about this

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<v Speaker 5>a long time ago, that the poor can't have leisure,

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<v Speaker 5>they can't do nothing, because that's what rich people do,

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<v Speaker 5>and they spend it fighting, fucking, and feasting. So this

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<v Speaker 5>idea that people must be forced to perform their poverty

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<v Speaker 5>and be judged for it is not new, and it

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<v Speaker 5>is the reason.

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<v Speaker 3>We have robot at really, so rather than have compassion

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<v Speaker 3>for other people who are struggling, rather than recognizing their

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<v Speaker 3>own struggle and looking to government to have a role

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<v Speaker 3>in it. Instead, there is this kind of embedded attitude

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<v Speaker 3>that says there's something shameful about needing help. The shame

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<v Speaker 3>is the kind of beating heart of the way we

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<v Speaker 3>regard welfare recipients.

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<v Speaker 5>Shame is an important evolutionary function in the human psyche.

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<v Speaker 5>It's just that most of the people who should feel

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<v Speaker 5>shame don't, and it's always just everyone.

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<v Speaker 4>Else that feels it.

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<v Speaker 5>It's like I look at a lot of people at

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<v Speaker 5>the top and I'm like, you could do with a

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<v Speaker 5>little bit more shame. And you see that kind of that,

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<v Speaker 5>you know, this idea that we vote against our own interests.

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<v Speaker 4>It goes all the way up to the top.

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<v Speaker 5>When you eventually see the people making decisions and they

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<v Speaker 5>still vote against what is right or in all of

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<v Speaker 5>our interests because they think that, you know, for example,

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<v Speaker 5>just to use the National Anti Coruption Commission or you know,

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<v Speaker 5>an accountability body where they will legislate something that doesn't

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<v Speaker 5>actually do anything because they might be the ones that

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<v Speaker 5>are in power one day, or might be the ones

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<v Speaker 5>doing something that is found to be corup. So we

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<v Speaker 5>don't want all these checks and balances, and so you know,

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<v Speaker 5>the whole system is rife with it, I think, and

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<v Speaker 5>we're poorer for it.

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<v Speaker 3>I mean, I remember you wrote a piece for me

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<v Speaker 3>in the Monthly during the period of the Royal Commission,

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<v Speaker 3>and when we're going back and forth talking about it,

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<v Speaker 3>part of your kind of summation of the point you

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<v Speaker 3>wanted to make is this is the utterly shameless weaponizing

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<v Speaker 3>shame against others, that that's the dynamic.

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<v Speaker 2>Yeah.

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<v Speaker 5>I was happy with that piece because it had I

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<v Speaker 5>was thinking about this idea for a long time anyway,

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<v Speaker 5>because you know, we saw some of the very most

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<v Speaker 5>senior people who came up with this idea and who

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<v Speaker 5>perpetuated this idea, which is just.

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<v Speaker 4>A reminder for those who don't know.

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<v Speaker 5>I'm sure you do an algorithm that falsely attributed debts

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<v Speaker 5>to people, or falsely inflated the value of debts to

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<v Speaker 5>people that weren't there, or told them they owed more

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<v Speaker 5>than they actually did, based on a mathematical fiction that

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<v Speaker 5>many people knew was illegal from the very beginning. And

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<v Speaker 5>so you know, in propagating this, you look at them

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<v Speaker 5>and you see them trying to explain their behavior on

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<v Speaker 5>the stand. It's very hard to explain human foibles when

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<v Speaker 5>they're yours, but also when you're not willing to be

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<v Speaker 5>self reflective about it. And there was no one apart

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<v Speaker 5>from maybe Serena Wilson who got close as the Deputy

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<v Speaker 5>Secretary of DSS, close not fully there, who actually seemed

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<v Speaker 5>to be overly perturbed about what they did, as opposed

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<v Speaker 5>to the fact that they were now being called to

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<v Speaker 5>account for it. That's what injured a lot of people,

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<v Speaker 5>not so much they felt bad.

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<v Speaker 2>Well.

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<v Speaker 5>In fact, some of them wrote in after the Royal

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<v Speaker 5>Commission as their final statement saying, you know, we still

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<v Speaker 5>think Roba was a good idea which I think was

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<v Speaker 5>implemented badly, which is just insane to me.

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<v Speaker 3>Whereas the truth of it is it's a monstrous idea

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<v Speaker 3>implemented badly.

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<v Speaker 4>They were wrong twice.

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<v Speaker 5>The idea was faulty in every concept givable way, and

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<v Speaker 5>they implemented it in possibly the worst possible way by

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<v Speaker 5>not testing the computer properly, by ramping up to targets,

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<v Speaker 5>and literally by the time they turn the computer, you know,

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<v Speaker 5>automated part of Robodet's a bit of a misnomer by

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<v Speaker 5>the time they turn that on in September twenty sixteen,

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<v Speaker 5>because they wanted to get to these targets faster, you know,

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<v Speaker 5>half a billion dollars and then a billion dollars. This

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<v Speaker 5>computer was all you could almost see it just spinning

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<v Speaker 5>out of control and flinging off bits of fucking metal

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<v Speaker 5>and code into the ceiling fan. And they're all going, oh,

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<v Speaker 5>don't know what happened. What happened was you didn't do

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<v Speaker 5>your homework because people were just whipping you and telling

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<v Speaker 5>you to produce this thing. And it's like it was

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<v Speaker 5>implemented badly. But the idea was horrendous. And when you

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<v Speaker 5>get those two things in concert, and people still look

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<v Speaker 5>back and go, I don't know where it all went

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<v Speaker 5>so wrong. I do just have to read some.

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<v Speaker 4>Of the evidence.

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<v Speaker 3>I mean, the question with forever asked when things are

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<v Speaker 3>monstrous or fraught in public life is do we assume

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<v Speaker 3>conspiracy or do we assume incompetence? And I have to

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<v Speaker 3>confess that I would habitually assuming competence over conspiracy. That

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<v Speaker 3>my impulse is someone's bad at their job, Sun's asleep

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<v Speaker 3>at the wheel. But part of what's so horrifying reading

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<v Speaker 3>your reporting laid out in book form, this whole story

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<v Speaker 3>from Go to Woe, is that it's better understood as

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<v Speaker 3>conspiracy than it is as incompetence. It's better understood at

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<v Speaker 3>least as not necessarily an individual failure, but a broader

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<v Speaker 3>failure of compassion, of the empathy, of focus rather than execution.

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<v Speaker 4>I think you're right.

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<v Speaker 5>I mean I always assuming competence based on personal experience,

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<v Speaker 5>if nothing else. You know, we are incredibly flawed individuals.

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<v Speaker 5>Robinet was a conspiracy, certainly according to the Royal Commission

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<v Speaker 5>at the beginning, it was born in conspiratorial kind of

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<v Speaker 5>you know, it was covered up. The new policy proposal

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<v Speaker 5>was changed to remove any reference to this new legal

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<v Speaker 5>advice they had you can't do this and DSS saying

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<v Speaker 5>you can't do this. It needs legislation, and so they

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<v Speaker 5>just decided to take out the words, which is like

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<v Speaker 5>taking off the dietary in takeing information on a meat

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<v Speaker 5>pie and pretending you can still lose weight like it

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<v Speaker 5>just they didn't change the policy or still a meat pie.

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<v Speaker 4>So there's that.

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<v Speaker 5>But then you get that conspiracy relied on weaponizing laziness

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<v Speaker 5>and incompetence elsewhere, and so they worked in concert. And

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<v Speaker 5>then again you get a second kind of round of

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<v Speaker 5>this in twenty seventeen when the DSS people who realize

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<v Speaker 5>they might have made a few errors in allowing this

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<v Speaker 5>thing to get as far as it did. They didn't

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<v Speaker 5>come up with the idea, but they probably didn't fly

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<v Speaker 5>it hard enough or do their own checks and balances.

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<v Speaker 5>There's another conspiracy where they then seek to actively mislead

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<v Speaker 5>they come with with ombudsman by disappearing legal advice.

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<v Speaker 4>First they try to hide the twenty fourteen advice.

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<v Speaker 5>Then when they realized that DHS is given the executive

0:11:53.840 --> 0:11:56.680
<v Speaker 5>minute over that says there was probably advice kicking around,

0:11:56.679 --> 0:11:58.360
<v Speaker 5>and the ombudsman comes back and says, I think you've

0:11:58.360 --> 0:12:03.560
<v Speaker 5>been withholding stuff DSS. Then concox twenty seventeen advice that

0:12:03.679 --> 0:12:07.440
<v Speaker 5>says something slightly different but also defensible, and gives that

0:12:07.480 --> 0:12:10.160
<v Speaker 5>to the ombardsman, but without the contextual information that was

0:12:10.200 --> 0:12:12.480
<v Speaker 5>asked to the lawyers, which would have given the ombardsmen

0:12:12.559 --> 0:12:14.880
<v Speaker 5>the exact information that they were asking the same question

0:12:15.440 --> 0:12:17.400
<v Speaker 5>both times and suddenly got to different answers.

0:12:17.720 --> 0:12:18.600
<v Speaker 4>How is that possible?

0:12:18.640 --> 0:12:21.520
<v Speaker 5>So you know, this thing was so bad that not

0:12:21.520 --> 0:12:24.280
<v Speaker 5>even the class action judge they didn't get all the

0:12:24.280 --> 0:12:26.760
<v Speaker 5>documents they needed, And even in his judgment he said,

0:12:26.800 --> 0:12:29.560
<v Speaker 5>you know, I'm inclined. When there's a toss up between

0:12:29.559 --> 0:12:32.360
<v Speaker 5>conspiracy or fuck up, you go with stuff up.

0:12:32.800 --> 0:12:34.440
<v Speaker 4>And we would never have got.

0:12:34.280 --> 0:12:35.960
<v Speaker 5>These answers were it not for the Royal Commission.

0:12:37.679 --> 0:12:41.800
<v Speaker 3>I'm glad you mentioned the twenty fourteen statements because I

0:12:41.800 --> 0:12:45.520
<v Speaker 3>think maybe for our discussion today, it's worth going back

0:12:45.559 --> 0:12:49.079
<v Speaker 3>to that period and back to in particular the budget

0:12:49.120 --> 0:12:52.560
<v Speaker 3>that year and what it tells us about the political

0:12:53.040 --> 0:12:54.880
<v Speaker 3>environment at that time.

0:12:55.480 --> 0:12:57.199
<v Speaker 5>It feels like a fever dream to remember back to

0:12:57.240 --> 0:13:01.320
<v Speaker 5>twenty fourteen, doesn't it. And in many respects I will

0:13:01.320 --> 0:13:03.440
<v Speaker 5>take Tony Abbit over Scott Morrison any day of the week.

0:13:03.880 --> 0:13:07.760
<v Speaker 4>If I had to choose, I would choose Tony Abbot.

0:13:07.800 --> 0:13:08.920
<v Speaker 2>What about it in a bike race.

0:13:09.120 --> 0:13:16.640
<v Speaker 4>Well, definitely, Scott Morrison.

0:13:16.840 --> 0:13:21.640
<v Speaker 5>I brought that up because Tony Abbott, you knew what

0:13:21.679 --> 0:13:23.319
<v Speaker 5>you were getting with Tony Abbit, except for the part

0:13:23.360 --> 0:13:26.280
<v Speaker 5>where he lied explicitly throughout his election campaign where he

0:13:26.320 --> 0:13:28.080
<v Speaker 5>said no cuts to this, no cuts to that, and

0:13:28.120 --> 0:13:31.200
<v Speaker 5>then once he got into government cut everything. And that

0:13:31.240 --> 0:13:34.839
<v Speaker 5>twenty fourteen budget was horrendous, and I write about it

0:13:34.840 --> 0:13:36.200
<v Speaker 5>in the book. I was in that budget lock up

0:13:36.200 --> 0:13:37.960
<v Speaker 5>and I remember one of my colleagues turned to my

0:13:38.040 --> 0:13:40.679
<v Speaker 5>editor and said, having looked at the policy where they

0:13:40.679 --> 0:13:42.760
<v Speaker 5>want to kick young people off the doll for six

0:13:42.800 --> 0:13:45.880
<v Speaker 5>months every year, and she turned to the editor she said, Clive,

0:13:45.960 --> 0:13:46.720
<v Speaker 5>this is horrendous.

0:13:46.720 --> 0:13:47.600
<v Speaker 4>People are going to die.

0:13:48.600 --> 0:13:50.760
<v Speaker 5>And she was right, but just not about that policy,

0:13:51.080 --> 0:13:53.040
<v Speaker 5>because that policy was so bad that it couldn't even

0:13:53.080 --> 0:13:53.720
<v Speaker 5>get through the Senate.

0:13:54.400 --> 0:13:58.280
<v Speaker 4>That was the nice option. They had actually privately.

0:13:57.760 --> 0:13:59.680
<v Speaker 5>Been trying to come up with ideas to kick people

0:13:59.679 --> 0:14:03.000
<v Speaker 5>off the dole permanently until they turned thirty, so like

0:14:03.240 --> 0:14:07.080
<v Speaker 5>no income support at all, and it was so bad

0:14:07.679 --> 0:14:11.199
<v Speaker 5>that Ericabets and Kevin Andrews killed it. Like they were

0:14:11.200 --> 0:14:14.400
<v Speaker 5>the ones who were like, They're like, Tony Abbot, have

0:14:14.400 --> 0:14:15.679
<v Speaker 5>a heart.

0:14:15.920 --> 0:14:18.400
<v Speaker 3>Let's take a moment to pay our respects to those

0:14:18.440 --> 0:14:22.680
<v Speaker 3>great humanitarians.

0:14:22.880 --> 0:14:24.960
<v Speaker 5>It would never cease to amaze me that they were

0:14:24.960 --> 0:14:27.240
<v Speaker 5>the ones who were like, you've gone too far, mister rabbit.

0:14:28.280 --> 0:14:30.400
<v Speaker 5>And so they killed it off behind the scenes, and

0:14:30.440 --> 0:14:34.000
<v Speaker 5>of course the Abbot government was embarrassed it got stuck

0:14:34.000 --> 0:14:36.720
<v Speaker 5>in the Senate. And then he also, you'll remember, ran

0:14:36.760 --> 0:14:40.200
<v Speaker 5>on a regulatory agenda and they had those stupid, stupid

0:14:40.200 --> 0:14:45.480
<v Speaker 5>red tape repeal reduction days, just like, oh, everyone burn

0:14:45.480 --> 0:14:47.480
<v Speaker 5>a rule, everyone burn a rule. It's like a pagan

0:14:47.520 --> 0:14:51.400
<v Speaker 5>equinox festival. The least Catholic thing about him was this

0:14:51.480 --> 0:14:54.760
<v Speaker 5>idea that you could have a spiritual experience around cutting

0:14:54.960 --> 0:14:59.000
<v Speaker 5>rules and regulations. And because of those two things, there

0:14:59.120 --> 0:15:01.480
<v Speaker 5>was a new budget process rules that said you can't

0:15:01.520 --> 0:15:04.000
<v Speaker 5>have new spending without a saving, and a saving doesn't

0:15:04.040 --> 0:15:05.920
<v Speaker 5>count if it's likely to get stuck in the Senate

0:15:06.440 --> 0:15:09.520
<v Speaker 5>or if it needs legislation. So that is a reason

0:15:09.520 --> 0:15:12.760
<v Speaker 5>why when it does become obvious that Robodet needs legislation,

0:15:12.800 --> 0:15:15.600
<v Speaker 5>and there is legal advice in December twenty fourteen that

0:15:15.640 --> 0:15:19.080
<v Speaker 5>says that the new budgets underway already, if someone had

0:15:19.080 --> 0:15:21.640
<v Speaker 5>briefed that to Scott Morrison and didn't realize that at

0:15:21.640 --> 0:15:23.280
<v Speaker 5>the time, and then had to turn around and go

0:15:23.280 --> 0:15:25.920
<v Speaker 5>back to Scott Morrison and say, actually, that thing I

0:15:26.000 --> 0:15:27.840
<v Speaker 5>said that was going to save one point two billion

0:15:27.880 --> 0:15:31.760
<v Speaker 5>dollars needs legislation. I don't want to be that person.

0:15:32.680 --> 0:15:35.320
<v Speaker 5>And the secondly, the people, the boffins that came up

0:15:35.320 --> 0:15:38.840
<v Speaker 5>with it in the compliance unit, literally piggybacked on the

0:15:38.840 --> 0:15:41.520
<v Speaker 5>back of the deregulatory agenda and they said, here is

0:15:41.560 --> 0:15:43.640
<v Speaker 5>a way that we can do something cool for us

0:15:44.120 --> 0:15:46.280
<v Speaker 5>in compliance, which is we've got to need to spend

0:15:46.280 --> 0:15:49.400
<v Speaker 5>some money to update our computer systems, but here's all

0:15:49.440 --> 0:15:52.560
<v Speaker 5>this amazing whiz bang stuff we can do as long

0:15:52.600 --> 0:15:55.440
<v Speaker 5>as we tell Tony Abbot that we're reducing rent tape.

0:15:55.560 --> 0:15:57.440
<v Speaker 5>And to do that, they were basically saying, we're going

0:15:57.440 --> 0:16:00.760
<v Speaker 5>to stop relying on small businesses to revite payslips when

0:16:00.800 --> 0:16:04.520
<v Speaker 5>we coercively ask them using our vast powers of government,

0:16:05.080 --> 0:16:06.840
<v Speaker 5>and we're just going to tell people to tell us

0:16:06.880 --> 0:16:09.120
<v Speaker 5>instead to go back and get their pay slips, and

0:16:09.120 --> 0:16:10.400
<v Speaker 5>if the business doesn't want to give it to them,

0:16:10.400 --> 0:16:12.880
<v Speaker 5>it's not our problem. And so you've got these twin

0:16:13.000 --> 0:16:16.200
<v Speaker 5>kind of horrors merging to create the perfect storm for Robodette,

0:16:16.480 --> 0:16:17.480
<v Speaker 5>and Robotette is born.

0:16:19.920 --> 0:16:24.760
<v Speaker 3>When we return, Rick explains how bureaucratic ineptitude revealed Robotette

0:16:24.760 --> 0:16:27.280
<v Speaker 3>to be the scandal the government was trying to hide.

0:16:27.600 --> 0:16:28.520
<v Speaker 4>We'll be right back.

0:16:38.440 --> 0:16:43.080
<v Speaker 3>The book opens with two particularly acute epigrams. The first

0:16:43.160 --> 0:16:48.840
<v Speaker 3>is from Australian saist writer Robert Skinner and says, imagine

0:16:48.880 --> 0:16:51.360
<v Speaker 3>having to prove for insurance purposes that your wife is

0:16:51.400 --> 0:16:54.080
<v Speaker 3>not a dolphin, and no matter how many photos of

0:16:54.120 --> 0:16:56.240
<v Speaker 3>her doing chin ups and playing video games with their

0:16:56.240 --> 0:16:59.840
<v Speaker 3>thumbs you provide, the insurance company keeps saying yes, But

0:17:00.080 --> 0:17:04.480
<v Speaker 3>why then did you visit SeaWorld. I'm keen to mention

0:17:04.600 --> 0:17:07.600
<v Speaker 3>that at this point because I don't know about any

0:17:07.640 --> 0:17:11.000
<v Speaker 3>of you, but the collective trauma of having to think

0:17:11.040 --> 0:17:13.959
<v Speaker 3>about these kind of failures in our name, of our

0:17:14.000 --> 0:17:17.240
<v Speaker 3>political system is pretty acute, and I know that for

0:17:17.400 --> 0:17:21.800
<v Speaker 3>Rick at this point it's profound. And the book is

0:17:22.720 --> 0:17:26.240
<v Speaker 3>against the odds Funny, it has to be said, because

0:17:26.240 --> 0:17:29.320
<v Speaker 3>the book does have an eye on the kind of

0:17:29.400 --> 0:17:34.199
<v Speaker 3>absurdity of self justification that is required to keep this

0:17:34.359 --> 0:17:40.800
<v Speaker 3>engine turning over at absolutely heartbreaking gut wrenching cost, but

0:17:41.119 --> 0:17:45.000
<v Speaker 3>the thing at the center of it, the bureaucratic self justification.

0:17:45.880 --> 0:17:48.400
<v Speaker 3>You almost have to laugh because there's no other possible response.

0:17:48.480 --> 0:17:53.000
<v Speaker 3>It's a very literary book at sites Borges and Hella

0:17:53.119 --> 0:17:58.520
<v Speaker 3>and Kafka and Elma Fad, you know, all these kind

0:17:58.560 --> 0:18:03.840
<v Speaker 3>of great figures of aptitude. Are there single moments for

0:18:03.960 --> 0:18:06.760
<v Speaker 3>you when you were kind of putting it together as

0:18:06.800 --> 0:18:09.159
<v Speaker 3>a book where you just stopped in your tracks at

0:18:09.160 --> 0:18:11.440
<v Speaker 3>the sheer audacity of the stupidity.

0:18:11.760 --> 0:18:15.199
<v Speaker 5>I mean, there are so many, but the things that

0:18:15.400 --> 0:18:20.560
<v Speaker 5>ended Robotat is the funniest example of bureaucratic inaptitude, I think.

0:18:20.680 --> 0:18:23.959
<v Speaker 5>Because they've got federal court cases and I don't want

0:18:23.960 --> 0:18:26.640
<v Speaker 5>to skip ahead, but I'll do it. It's been going

0:18:26.640 --> 0:18:29.600
<v Speaker 5>for four and a half years, and the lawyers finally

0:18:29.600 --> 0:18:32.560
<v Speaker 5>find a perfect victim in Madeline Masterton, who's a young

0:18:32.560 --> 0:18:35.000
<v Speaker 5>woman who had a debt raised against her. She didn't

0:18:35.000 --> 0:18:37.760
<v Speaker 5>owe a single cent of it, and they needed a

0:18:37.760 --> 0:18:40.240
<v Speaker 5>perfect victim who didn't have some like you know, rough

0:18:40.320 --> 0:18:42.000
<v Speaker 5>edges or you know, owed a little bit of money.

0:18:42.040 --> 0:18:43.679
<v Speaker 5>So she was perfect, and they took it to the

0:18:43.680 --> 0:18:46.600
<v Speaker 5>federal court and the Department of Human Services is like, ah, fuck,

0:18:47.000 --> 0:18:49.199
<v Speaker 5>what are we going to do? The thing that's been

0:18:49.240 --> 0:18:50.920
<v Speaker 5>running for four and a half years, we're pretty sure

0:18:50.920 --> 0:18:53.800
<v Speaker 5>is suspect. What we'll do is we'll get some for

0:18:53.840 --> 0:18:58.200
<v Speaker 5>the first time ever in the history of Robota in

0:18:58.240 --> 0:19:02.040
<v Speaker 5>March twenty nineteen. It started in twenty fifteen. For the

0:19:02.040 --> 0:19:05.000
<v Speaker 5>first time ever, they get actual external legal advice that

0:19:05.040 --> 0:19:07.680
<v Speaker 5>they don't leave in draft form from the Australian Government

0:19:07.720 --> 0:19:10.719
<v Speaker 5>solicitor that says, Medline Masterton's case and they've only had

0:19:10.880 --> 0:19:13.919
<v Speaker 5>a brief look at it is not hopeless, so we

0:19:13.960 --> 0:19:15.480
<v Speaker 5>need to find a way to get rid of the

0:19:15.520 --> 0:19:18.400
<v Speaker 5>case from court. And the way they go about doing

0:19:18.440 --> 0:19:22.440
<v Speaker 5>that is the funniest thing ever. They go to Madeline

0:19:22.440 --> 0:19:26.680
<v Speaker 5>Masterton and they say, pretty please, can you give us

0:19:26.760 --> 0:19:32.359
<v Speaker 5>your pacelets? And her lawyer says, are you for real?

0:19:33.920 --> 0:19:36.479
<v Speaker 5>You have raised four and a half thousand dollars against

0:19:36.520 --> 0:19:40.240
<v Speaker 5>my client and you are now saying through court could

0:19:40.280 --> 0:19:44.040
<v Speaker 5>we please have the evidence for it? You are insane?

0:19:44.760 --> 0:19:47.720
<v Speaker 5>And the department says, ah, damn, all right, we'll get

0:19:47.800 --> 0:19:50.280
<v Speaker 5>rid of that. So they move on to option two.

0:19:50.760 --> 0:19:52.879
<v Speaker 5>Option two is to devise a new policy for the

0:19:52.880 --> 0:19:55.560
<v Speaker 5>first time ever, the very first time, this policy has

0:19:55.560 --> 0:19:57.560
<v Speaker 5>ever been used. Is to go back through the lawyer's

0:19:57.560 --> 0:20:01.760
<v Speaker 5>affidavits for Maline Masterton and where the lawyer says, not

0:20:01.800 --> 0:20:04.240
<v Speaker 5>Madalin masters And the lawyer says, I have seen Madeline

0:20:04.320 --> 0:20:08.720
<v Speaker 5>Masterton has been updating sendaling about her income over the years,

0:20:09.080 --> 0:20:11.000
<v Speaker 5>and this is what Madeline Masterton tells.

0:20:10.800 --> 0:20:11.439
<v Speaker 4>Me she earned.

0:20:11.920 --> 0:20:14.199
<v Speaker 5>And the department says, they're fair enough, We'll accept it.

0:20:15.000 --> 0:20:17.800
<v Speaker 5>We believe that now they had this information, but now

0:20:17.880 --> 0:20:21.800
<v Speaker 5>we believe it zero the debt got rid of it. Hilarious.

0:20:22.119 --> 0:20:24.320
<v Speaker 5>It wouldn't be funny if it succeeded forever, but it's

0:20:24.400 --> 0:20:27.679
<v Speaker 5>hilarious because a few months later, Diana Romato comes along

0:20:28.200 --> 0:20:31.199
<v Speaker 5>and she's exactly the same as Madeline Marterton. They try

0:20:31.240 --> 0:20:32.920
<v Speaker 5>and get rid of her debt, and they do. They

0:20:33.040 --> 0:20:36.360
<v Speaker 5>zero it by using pretty much the same circumstances, except

0:20:36.359 --> 0:20:41.000
<v Speaker 5>that Marto's debt was raised after twenty eighteen, when the government,

0:20:41.040 --> 0:20:44.720
<v Speaker 5>in its infinite wisdom, decided to expand the general interest

0:20:44.800 --> 0:20:48.600
<v Speaker 5>charge to social security debts. And according to commwealth law

0:20:48.680 --> 0:20:50.560
<v Speaker 5>or prison I'm not entirely sure how to describe it,

0:20:50.760 --> 0:20:52.280
<v Speaker 5>a government can get rid of the debt if they

0:20:52.280 --> 0:20:54.280
<v Speaker 5>want to. They can wave a debt, but they can't

0:20:54.280 --> 0:20:58.840
<v Speaker 5>waive an interest charge, and they still required Diana Romato

0:20:58.920 --> 0:21:02.240
<v Speaker 5>to pay one hundred dollars in interest, and they couldn't

0:21:02.240 --> 0:21:03.879
<v Speaker 5>get that out of the federal court. And that is

0:21:03.920 --> 0:21:09.520
<v Speaker 5>the case that ended robodet their own greed. It wasn't

0:21:09.640 --> 0:21:11.639
<v Speaker 5>enough to raise a debt. They had to get the

0:21:11.680 --> 0:21:12.240
<v Speaker 5>money back.

0:21:12.680 --> 0:21:14.920
<v Speaker 3>I love that story and I wanted that in there

0:21:14.960 --> 0:21:20.080
<v Speaker 3>because I think part of what has characterized your reporting

0:21:20.080 --> 0:21:25.000
<v Speaker 3>on this right through has been an awareness of the

0:21:25.080 --> 0:21:27.439
<v Speaker 3>human costs. You started by talking about being raised by

0:21:27.480 --> 0:21:30.439
<v Speaker 3>a single mum, knowing what it is to be in

0:21:30.440 --> 0:21:33.960
<v Speaker 3>a Sentra Link office, and it struck me right through

0:21:34.000 --> 0:21:37.680
<v Speaker 3>your reporting that that understanding of the reality of being

0:21:37.680 --> 0:21:42.560
<v Speaker 3>a welfare recipient is missing largely from our journalists classes.

0:21:43.160 --> 0:21:45.119
<v Speaker 5>Is that a fair well, I mean, yeah, I think

0:21:45.119 --> 0:21:49.680
<v Speaker 5>it's missing. It used to probably be more prevalent because

0:21:49.920 --> 0:21:52.240
<v Speaker 5>journalism used to be a trade like anything else, but

0:21:52.880 --> 0:21:55.240
<v Speaker 5>it's now just if you've got money, you do journalism

0:21:55.280 --> 0:21:58.240
<v Speaker 5>because you can afford to fail. No, I mean journalism

0:21:58.280 --> 0:22:00.359
<v Speaker 5>has a problem ful stop because we know we like

0:22:00.440 --> 0:22:02.000
<v Speaker 5>to tell people how it is, and I'm sure there

0:22:02.000 --> 0:22:05.520
<v Speaker 5>are many things that I talk about vociferously that I'm

0:22:05.640 --> 0:22:08.639
<v Speaker 5>wrong on or you know, people disagree with me on.

0:22:09.240 --> 0:22:11.000
<v Speaker 5>The one thing I hope that I'm consistent on is

0:22:11.040 --> 0:22:12.920
<v Speaker 5>my values and principles and so the.

0:22:12.840 --> 0:22:14.960
<v Speaker 4>One thing I know and you know, I know. And

0:22:15.000 --> 0:22:15.880
<v Speaker 4>there's been a little bit.

0:22:15.760 --> 0:22:17.840
<v Speaker 5>Of a closing of the ranks post Royal Commission report

0:22:17.880 --> 0:22:19.920
<v Speaker 5>about from very senior people going well, you just don't

0:22:20.000 --> 0:22:21.800
<v Speaker 5>understand how hard it is to be a public servant.

0:22:21.800 --> 0:22:23.400
<v Speaker 5>And it's like, I don't and I know that it

0:22:23.480 --> 0:22:25.600
<v Speaker 5>is in the same way that it's hard to be

0:22:25.640 --> 0:22:28.760
<v Speaker 5>a good journalist in a system where our editors want

0:22:28.800 --> 0:22:30.639
<v Speaker 5>certain types of stories. And you know, I used to

0:22:30.640 --> 0:22:33.119
<v Speaker 5>work with the Australian I trust me, I know, so

0:22:33.200 --> 0:22:35.320
<v Speaker 5>I get that. But at the same time, you know,

0:22:35.440 --> 0:22:37.840
<v Speaker 5>some things ought to be inalienable, and one of them

0:22:38.040 --> 0:22:40.400
<v Speaker 5>is that you treat people, I think, with basic human

0:22:40.400 --> 0:22:45.159
<v Speaker 5>dignity and respect, and I think we saw it through

0:22:45.160 --> 0:22:48.280
<v Speaker 5>the Royal Commission. The hardest thing for some people seems

0:22:48.320 --> 0:22:51.520
<v Speaker 5>to have been to understand that it actually did hurt

0:22:52.880 --> 0:22:55.960
<v Speaker 5>physically and psychologically people to be told that they might

0:22:56.040 --> 0:22:56.520
<v Speaker 5>own money.

0:22:57.320 --> 0:23:03.080
<v Speaker 3>Tell us about some of the heroes who made it

0:23:03.160 --> 0:23:07.680
<v Speaker 3>better understood, better known, who kind of broke the back

0:23:08.000 --> 0:23:10.640
<v Speaker 3>of the collective willingness to go along with us.

0:23:10.840 --> 0:23:13.040
<v Speaker 5>I mean there are so many like you know, we're

0:23:13.040 --> 0:23:15.439
<v Speaker 5>talking about digital activists like Asha Wolf, who actually spotted

0:23:15.440 --> 0:23:19.439
<v Speaker 5>this thing in the wild, which is very hard to do.

0:23:18.880 --> 0:23:19.240
<v Speaker 4>I don't.

0:23:19.280 --> 0:23:21.440
<v Speaker 5>She got a tip off about a government gazette notice

0:23:21.680 --> 0:23:25.040
<v Speaker 5>with some data matching stuff, which you know always grabs

0:23:25.040 --> 0:23:27.480
<v Speaker 5>her attention, and then she saw Reddit forums talking about

0:23:27.480 --> 0:23:29.560
<v Speaker 5>these debts and you know, you have to see a

0:23:29.560 --> 0:23:32.520
<v Speaker 5>pattern there when you know so many people didn't and

0:23:32.640 --> 0:23:36.120
<v Speaker 5>Asher did, and then she starts whipping up this online campaign.

0:23:36.240 --> 0:23:38.399
<v Speaker 4>And the thing is there was a woman involved. She

0:23:38.400 --> 0:23:39.000
<v Speaker 4>took over as.

0:23:38.880 --> 0:23:42.280
<v Speaker 5>A national general manager of the robodette program after it

0:23:42.280 --> 0:23:45.679
<v Speaker 5>had begun, Karen Harfield. She's a former London cop and

0:23:46.600 --> 0:23:48.919
<v Speaker 5>you know, didn't cover herself in glory. But the one

0:23:48.960 --> 0:23:50.560
<v Speaker 5>funny thing she said at the Royal Commission was.

0:23:50.560 --> 0:23:52.240
<v Speaker 4>That because we had refused to.

0:23:52.200 --> 0:23:55.040
<v Speaker 5>Put a phone number on these letters and so that

0:23:55.080 --> 0:23:58.680
<v Speaker 5>people would go online to contact us, they also went

0:23:58.720 --> 0:24:02.879
<v Speaker 5>online to complain and again they shot themselves in the foot.

0:24:03.400 --> 0:24:05.920
<v Speaker 5>And so there was this Twitter storm. And Twitter was

0:24:05.960 --> 0:24:08.399
<v Speaker 5>actually good then because it wasn't owned by a fucking

0:24:08.440 --> 0:24:14.440
<v Speaker 5>moron and Ashall was whipping up the storm. Good journalists,

0:24:14.480 --> 0:24:17.320
<v Speaker 5>not me. Good journalists got involved. A Christopher Norse at

0:24:17.320 --> 0:24:20.080
<v Speaker 5>the Guard in Australia managed to get a whistleblower to

0:24:20.240 --> 0:24:22.480
<v Speaker 5>write the first real details of the fact that they

0:24:22.520 --> 0:24:25.960
<v Speaker 5>were using this weird mismatch and the debts were wrong

0:24:26.040 --> 0:24:28.399
<v Speaker 5>twenty percent of the time, which is a number that

0:24:28.440 --> 0:24:31.760
<v Speaker 5>the department was furious at because in their mind they

0:24:31.760 --> 0:24:34.399
<v Speaker 5>were saying, no, the debts weren't wrong twenty percent of

0:24:34.400 --> 0:24:37.360
<v Speaker 5>the time. In twenty percent of the cases when we

0:24:37.680 --> 0:24:41.480
<v Speaker 5>heard back from people, they were able to tell us

0:24:41.520 --> 0:24:44.199
<v Speaker 5>they didn't owe anything. So that's perfect, and it's like,

0:24:44.240 --> 0:24:46.680
<v Speaker 5>what is wrong with you? But that was so they

0:24:46.720 --> 0:24:49.280
<v Speaker 5>hated that figure because it wasn't a debt outcome and

0:24:49.280 --> 0:24:51.240
<v Speaker 5>it's like, none of this stuff matters. You were splitting

0:24:51.320 --> 0:24:53.520
<v Speaker 5>hairs And this is where I think it matters to

0:24:53.640 --> 0:24:56.560
<v Speaker 5>you have a practical understanding of how policy works in

0:24:56.600 --> 0:24:57.000
<v Speaker 5>the street.

0:24:57.440 --> 0:24:59.600
<v Speaker 4>Not that I think they didn't. That just didn't really care.

0:25:00.119 --> 0:25:02.199
<v Speaker 5>And then of course you've got people like Colleen Taylor,

0:25:02.520 --> 0:25:04.719
<v Speaker 5>who's my favorite person in the world, a public servant

0:25:05.680 --> 0:25:07.280
<v Speaker 5>and the very best public servant.

0:25:07.560 --> 0:25:12.640
<v Speaker 2>The Runov applause for Collin Taylor, who.

0:25:12.520 --> 0:25:15.919
<v Speaker 5>I personally think should be not just given a Public

0:25:15.960 --> 0:25:19.800
<v Speaker 5>Service Medal, but should be given Katherine Campbell's Public Service Medal.

0:25:21.920 --> 0:25:22.400
<v Speaker 4>Directly.

0:25:24.400 --> 0:25:26.840
<v Speaker 5>And oh yeah, and then at least nine hundred thousand dollars.

0:25:28.119 --> 0:25:30.280
<v Speaker 5>You know, Collein is such a stickler that even after

0:25:30.520 --> 0:25:31.840
<v Speaker 5>she read the book and she's like, oh my god,

0:25:31.840 --> 0:25:33.280
<v Speaker 5>this incredible. And then she gets towards the end and

0:25:33.320 --> 0:25:34.760
<v Speaker 5>I used the line where I said she was sneaking

0:25:34.800 --> 0:25:36.760
<v Speaker 5>into send link files, and she's like, oh my god, no,

0:25:37.359 --> 0:25:40.200
<v Speaker 5>I wasn't sneaking. I was in there for legitimate purposes

0:25:40.200 --> 0:25:42.159
<v Speaker 5>and I would never break a rule. I'm like, of course,

0:25:42.560 --> 0:25:46.200
<v Speaker 5>I'm like, was legitimately very sorry because the last thing

0:25:46.760 --> 0:25:49.240
<v Speaker 5>she's like, I'm not a hero. She's like, all I

0:25:49.280 --> 0:25:52.560
<v Speaker 5>was doing was asking my department to follow its own

0:25:52.800 --> 0:25:57.159
<v Speaker 5>procedures and listen to its own advice. And she was

0:25:57.200 --> 0:25:59.920
<v Speaker 5>the one that wrote to Katherine Campbell that's seventeen pages

0:26:00.160 --> 0:26:04.520
<v Speaker 5>of incredibly detailed technical information. When Campbell wrote to employees

0:26:04.520 --> 0:26:07.160
<v Speaker 5>in an all staff email and said, nothing has changed

0:26:07.560 --> 0:26:10.400
<v Speaker 5>in the way that we raised assessing come and raised debts.

0:26:10.440 --> 0:26:13.560
<v Speaker 5>Nothing has changed, and Colein Taylor blessed her thought that

0:26:13.640 --> 0:26:16.240
<v Speaker 5>someone was misleading Campbell and.

0:26:16.240 --> 0:26:17.600
<v Speaker 4>Wrote to her to help her.

0:26:18.760 --> 0:26:21.280
<v Speaker 5>The first thing Campbell did was ford the email to

0:26:21.760 --> 0:26:24.320
<v Speaker 5>some other senior colleagues and said this is probably already

0:26:24.320 --> 0:26:28.959
<v Speaker 5>with the union, like just so dismissive and cause Colleen

0:26:29.000 --> 0:26:31.320
<v Speaker 5>Taylor then to say I've got your email, and Colin

0:26:31.400 --> 0:26:34.040
<v Speaker 5>Taylor thinks things are going to change, And of course

0:26:34.280 --> 0:26:37.920
<v Speaker 5>the lackeys are dispatched to talk to Colin for two hours,

0:26:38.600 --> 0:26:40.879
<v Speaker 5>and after Colin tells them everything, and she in her

0:26:40.920 --> 0:26:42.919
<v Speaker 5>letter to Campbell and she's right about this and has

0:26:42.960 --> 0:26:46.679
<v Speaker 5>been right at every detail down to the last comma.

0:26:47.320 --> 0:26:49.399
<v Speaker 5>She worked in the old system and she worked on

0:26:49.440 --> 0:26:52.080
<v Speaker 5>the new one checking, so she knew exactly what had changed.

0:26:52.359 --> 0:26:54.000
<v Speaker 5>And she told them all this in a two hour meeting,

0:26:54.040 --> 0:26:55.280
<v Speaker 5>and at the end of it they said, say, what

0:26:55.320 --> 0:26:57.320
<v Speaker 5>you're saying is that the old system was very slow.

0:26:58.359 --> 0:26:59.840
<v Speaker 4>And I was just like, oh my fucking go.

0:27:00.000 --> 0:27:03.119
<v Speaker 5>But they had to dispatch someone to talk to Colleen Taylor,

0:27:03.480 --> 0:27:05.719
<v Speaker 5>and they had to pretend that they'd listened, and they

0:27:05.720 --> 0:27:08.040
<v Speaker 5>had to send her a letter on letterhead saying thank

0:27:08.080 --> 0:27:11.000
<v Speaker 5>you for raising these concerns, but they didn't do anything

0:27:11.040 --> 0:27:14.680
<v Speaker 5>with it. And yeah, so Colleen is an absolute, absolute hero,

0:27:14.760 --> 0:27:15.840
<v Speaker 5>and I just adore her.

0:27:17.560 --> 0:27:22.560
<v Speaker 3>If justice is anywhere between elusive and impossible? Do you

0:27:22.600 --> 0:27:26.119
<v Speaker 3>have an idea of what repair might look like? At least.

0:27:29.280 --> 0:27:29.720
<v Speaker 4>I don't.

0:27:29.880 --> 0:27:31.960
<v Speaker 5>I mean, I think, you know, I'm obsessed with this

0:27:32.000 --> 0:27:34.280
<v Speaker 5>idea that you know, Robot. It's a mosaic of failure,

0:27:34.320 --> 0:27:37.640
<v Speaker 5>and then success is also a mosaic, and so little

0:27:37.640 --> 0:27:39.280
<v Speaker 5>bits of things that are happening, like I think there's

0:27:39.280 --> 0:27:43.800
<v Speaker 5>a new requirement to keep records. There's some new code

0:27:43.800 --> 0:27:47.040
<v Speaker 5>of conducty type things about you know, maybe don't mislead

0:27:47.040 --> 0:27:51.040
<v Speaker 5>the ombudsman again. Nice, nice to codify it a bit

0:27:51.040 --> 0:27:53.359
<v Speaker 5>more possibly, and so one of those little things. You know,

0:27:53.400 --> 0:27:55.600
<v Speaker 5>they will add up eventually. But at the same time,

0:27:55.640 --> 0:27:57.199
<v Speaker 5>we've got a government that just doesn't seem to have

0:27:57.240 --> 0:28:02.840
<v Speaker 5>a whomph about their stated terms for accountability or transparency.

0:28:03.000 --> 0:28:05.960
<v Speaker 5>Not only is there no but there's a certain love

0:28:06.240 --> 0:28:08.800
<v Speaker 5>of the opacity of it all, because that's the thing

0:28:08.800 --> 0:28:13.119
<v Speaker 5>that protects power, and everyone who has some access to

0:28:13.160 --> 0:28:16.239
<v Speaker 5>power knows that the first rule of keeping that is

0:28:16.280 --> 0:28:18.280
<v Speaker 5>to not let other people in on the secret.

0:28:20.880 --> 0:28:25.439
<v Speaker 3>Presumably the first counterpoint to that in the mosaic that

0:28:25.600 --> 0:28:29.359
<v Speaker 3>is repair is a tile very like Meanstreak. Please join

0:28:29.440 --> 0:28:33.560
<v Speaker 3>me in saying thank God for Rick More, Thank you, Michael,

0:28:34.320 --> 0:28:41.800
<v Speaker 3>You're very nice. Rick Martin's incredibly powerful account of the

0:28:41.880 --> 0:28:45.920
<v Speaker 3>Robotdeat scandal is called Meanstreak, and it's available at all

0:28:45.960 --> 0:28:49.000
<v Speaker 3>good bookstores now. And can I just say, as a

0:28:49.040 --> 0:28:51.840
<v Speaker 3>fan of puns in all their form, it took me

0:28:51.920 --> 0:28:55.280
<v Speaker 3>embarrassingly long to see the pun in the title Meanstreak.

0:28:55.560 --> 0:29:08.680
<v Speaker 3>But if you're talking averages, what better way to describe?

0:29:10.280 --> 0:29:12.960
<v Speaker 1>Thanks so much for listening to another special episode of

0:29:13.000 --> 0:29:15.959
<v Speaker 1>Read This. Join us each Sunday to hear our favorite

0:29:16.000 --> 0:29:19.000
<v Speaker 1>interviews from the show. Listen out for upcoming conversations with

0:29:19.160 --> 0:29:22.120
<v Speaker 1>John Safran, Claire Wright, and more. And if you don't

0:29:22.120 --> 0:29:24.000
<v Speaker 1>want to wait until next Sunday to dive in to

0:29:24.040 --> 0:29:26.400
<v Speaker 1>Read This, you can search for it wherever you listen

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<v Speaker 1>to podcasts. There are more than sixty episodes in the

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<v Speaker 1>archive for you to enjoy.