1 00:00:04,120 --> 00:00:06,880 Speaker 1: Hi, I'm Britney Saunders and welcome to Big Business, the 2 00:00:06,880 --> 00:00:09,520 Speaker 1: place where business is far from boring. And today I'm 3 00:00:09,560 --> 00:00:12,880 Speaker 1: recording on gadigul Land. Now, I somehow managed to build 4 00:00:12,880 --> 00:00:15,920 Speaker 1: an empire from the garage underneath my house and I'm 5 00:00:15,960 --> 00:00:18,000 Speaker 1: here to share it all with you, from the wins, 6 00:00:18,239 --> 00:00:22,560 Speaker 1: the mistakes, the challenging times and the funny moments in between. So, 7 00:00:22,600 --> 00:00:25,520 Speaker 1: whether you're in business yourself, perhaps you're not in the 8 00:00:25,520 --> 00:00:28,280 Speaker 1: game at all, Maybe you're looking for some inspo, or 9 00:00:28,320 --> 00:00:30,639 Speaker 1: you simply just want to hear the tea, this is 10 00:00:30,680 --> 00:00:33,720 Speaker 1: the podcast for you. Coming up on today's episode, I'm 11 00:00:33,800 --> 00:00:37,080 Speaker 1: joined by a very special guest and I'm equally as 12 00:00:37,120 --> 00:00:40,519 Speaker 1: excited and nervous For today's episode, I am joined by 13 00:00:40,560 --> 00:00:44,680 Speaker 1: the amazing Susie Plush. Susie Plush is a psychologist and 14 00:00:44,800 --> 00:00:48,320 Speaker 1: careers expert dedicated to helping you create a life and 15 00:00:48,440 --> 00:00:49,640 Speaker 1: a career that you'll love. 16 00:00:50,000 --> 00:00:51,720 Speaker 2: As one of Australia's. 17 00:00:51,080 --> 00:00:55,360 Speaker 1: Most profiled career experts, Suzie has helped thousands of individuals. 18 00:00:55,640 --> 00:00:58,760 Speaker 1: She has connected with over two million people through television, 19 00:00:58,880 --> 00:01:04,480 Speaker 1: online and print media, consulting, podcasts and keynote speaking. Susie 20 00:01:04,520 --> 00:01:07,920 Speaker 1: is also the co CEO and co founder of Villi, 21 00:01:08,319 --> 00:01:10,960 Speaker 1: a pioneering two sided tech platform. 22 00:01:11,480 --> 00:01:13,320 Speaker 2: With a wealth of experience. 23 00:01:12,800 --> 00:01:15,920 Speaker 1: Spanning over a decade, Susie has had the privilege of 24 00:01:15,959 --> 00:01:20,000 Speaker 1: working with some world class brands like Sony, Westpac, National 25 00:01:20,000 --> 00:01:22,960 Speaker 1: Australia Bank, Open Universities Australia. 26 00:01:22,560 --> 00:01:24,720 Speaker 2: And the BBC, just to name drop a few. 27 00:01:25,120 --> 00:01:27,640 Speaker 1: I'm so excited to be chatting to Susie today and 28 00:01:27,680 --> 00:01:29,840 Speaker 1: I'm hoping that I can learn a little about myself 29 00:01:29,840 --> 00:01:33,600 Speaker 1: as well. So, without further ado, Susie, welcome to big Business. 30 00:01:33,760 --> 00:01:34,600 Speaker 3: Thanks for having me. 31 00:01:34,880 --> 00:01:37,280 Speaker 1: Well, I thought, before we get into whatever we're going 32 00:01:37,319 --> 00:01:39,920 Speaker 1: to be getting into, which I'm very excited about, I've 33 00:01:39,959 --> 00:01:42,080 Speaker 1: obviously done a little pitch for you at the beginning 34 00:01:42,120 --> 00:01:44,360 Speaker 1: of this episode, but why don't you tell us a 35 00:01:44,360 --> 00:01:47,640 Speaker 1: little more about who you are, what you do, and 36 00:01:47,640 --> 00:01:48,600 Speaker 1: what you're going to do today. 37 00:01:49,200 --> 00:01:52,680 Speaker 3: Sure. So, I'm a psychologist by background and also a 38 00:01:52,720 --> 00:01:55,720 Speaker 3: career is expert. I'm a mama, got two small kiddos, 39 00:01:56,240 --> 00:01:59,520 Speaker 3: and most recently I've been working on a tech platform 40 00:01:59,560 --> 00:02:02,560 Speaker 3: called Villa. So for the last two years kind of 41 00:02:02,600 --> 00:02:06,120 Speaker 3: pivoted from being a psychologist more to being a tech founder. 42 00:02:06,480 --> 00:02:09,440 Speaker 3: So We've built a platform that's specifically for women, so 43 00:02:09,600 --> 00:02:12,880 Speaker 3: really helping women reduce the mental and domestic load and 44 00:02:13,600 --> 00:02:16,760 Speaker 3: empowering other women with jobs to earn some extra money 45 00:02:16,760 --> 00:02:19,520 Speaker 3: as well. So I kind of do both roles tech 46 00:02:19,560 --> 00:02:22,360 Speaker 3: business and also help people as a psychologist and careers 47 00:02:22,400 --> 00:02:22,959 Speaker 3: coach as well. 48 00:02:23,000 --> 00:02:24,520 Speaker 2: You're doing a lot by the sounds of it. 49 00:02:24,680 --> 00:02:27,639 Speaker 3: Yeah, we've got a huge team helping. So it's helpful 50 00:02:27,639 --> 00:02:29,160 Speaker 3: when you've got a lot of people behind it as well. 51 00:02:29,280 --> 00:02:31,040 Speaker 1: I couldn't agree more. People always say to me, how 52 00:02:31,080 --> 00:02:32,760 Speaker 1: do you do everything that you do? I'm like, it's 53 00:02:32,760 --> 00:02:35,239 Speaker 1: not me, Like, it's a whole team totally. It takes 54 00:02:35,240 --> 00:02:37,959 Speaker 1: an army, which I think a lot of people don't understand, 55 00:02:38,080 --> 00:02:39,200 Speaker 1: especially being on social media. 56 00:02:39,240 --> 00:02:41,120 Speaker 2: They might think it's all me kind of thing. I'm like, no, 57 00:02:41,160 --> 00:02:42,320 Speaker 2: there's a whole team behind this. 58 00:02:42,520 --> 00:02:44,720 Speaker 3: Yeah, you're only as good as your team, exactly, right. 59 00:02:45,080 --> 00:02:48,040 Speaker 1: So obviously you're a psychologist and we've been wanting to 60 00:02:48,400 --> 00:02:50,639 Speaker 1: get you on here for a while, Like Ellie has 61 00:02:50,639 --> 00:02:52,120 Speaker 1: been saying, we need to get her in. We need 62 00:02:52,160 --> 00:02:54,919 Speaker 1: to get her in because I always say I don't 63 00:02:54,960 --> 00:02:56,680 Speaker 1: know if I brag about it or if it scares 64 00:02:56,720 --> 00:02:59,239 Speaker 1: me I always say like, I've never spoken to a psychologist, 65 00:02:59,400 --> 00:03:01,639 Speaker 1: like I've never spoke to anyone, and I don't know 66 00:03:01,680 --> 00:03:03,840 Speaker 1: how I feel about that. I like to think for 67 00:03:03,960 --> 00:03:07,200 Speaker 1: someone that has been through a lot in my life 68 00:03:07,280 --> 00:03:10,040 Speaker 1: and obviously been on a massive career journey, I like 69 00:03:10,120 --> 00:03:12,440 Speaker 1: to think that I'm really self aware of the reason 70 00:03:12,520 --> 00:03:15,720 Speaker 1: why I do what I do, And especially doing this podcast, 71 00:03:16,120 --> 00:03:18,280 Speaker 1: it's opened my eyes and I have conversations here in 72 00:03:18,280 --> 00:03:20,320 Speaker 1: the studio with Zander and and it kind of like 73 00:03:20,680 --> 00:03:24,440 Speaker 1: opens my eyes and makes me realize why us entrepreneurs 74 00:03:24,600 --> 00:03:28,160 Speaker 1: do certain things. And I truly do think that if 75 00:03:28,200 --> 00:03:30,480 Speaker 1: you are like an entrepreneur and you have that fire 76 00:03:30,480 --> 00:03:33,960 Speaker 1: in your belly, it all stems from something and I'm sure. 77 00:03:33,800 --> 00:03:34,880 Speaker 2: You can speak to that. 78 00:03:35,560 --> 00:03:38,040 Speaker 3: Yeah. Look, I'm amazed that you haven't done therapy. It's 79 00:03:38,120 --> 00:03:41,800 Speaker 3: wild to me because you've achieved so much, and even 80 00:03:41,840 --> 00:03:44,640 Speaker 3: though you might not have done traditional therapy, I imagine 81 00:03:44,720 --> 00:03:47,920 Speaker 3: you've done a lot of work internally on yourself so well. 82 00:03:47,960 --> 00:03:48,480 Speaker 2: I feel like. 83 00:03:48,440 --> 00:03:51,120 Speaker 1: Going through business is like therapy myself, Like it is 84 00:03:51,120 --> 00:03:54,200 Speaker 1: stuff that it throws at you. And it's like I've 85 00:03:54,280 --> 00:03:57,920 Speaker 1: learned more about myself in my business journey than I have, 86 00:03:58,080 --> 00:04:00,760 Speaker 1: like in any other stage of my life, just because 87 00:04:00,760 --> 00:04:02,560 Speaker 1: of the challenges that come your way and then how 88 00:04:02,600 --> 00:04:04,280 Speaker 1: you learn to deal with them, and then you learn 89 00:04:04,320 --> 00:04:08,640 Speaker 1: for next time, and then yourself reflect Like being someone's 90 00:04:08,640 --> 00:04:11,240 Speaker 1: boss has made me reflect on myself like I never 91 00:04:11,320 --> 00:04:13,080 Speaker 1: would have when I worked in like a nine to 92 00:04:13,160 --> 00:04:15,680 Speaker 1: five job kind of thing, because it literally makes you 93 00:04:15,800 --> 00:04:18,359 Speaker 1: question how do other people perceive me? 94 00:04:18,760 --> 00:04:22,240 Speaker 3: Yeah, one hundred percent, And you're constantly having to have 95 00:04:22,320 --> 00:04:24,320 Speaker 3: empathy for other people and then think how are they 96 00:04:24,400 --> 00:04:26,039 Speaker 3: going to feel? And how am I going to lead 97 00:04:26,080 --> 00:04:28,479 Speaker 3: these people? And so, yeah, you have to have that 98 00:04:28,520 --> 00:04:30,400 Speaker 3: self awareness to be a really great leader. You've got 99 00:04:30,440 --> 00:04:32,440 Speaker 3: to have that emotional intelligence as well to read a 100 00:04:32,520 --> 00:04:35,120 Speaker 3: room to imagine how other people on your team are feeling, 101 00:04:35,160 --> 00:04:38,200 Speaker 3: and then you know, adjust your behavior to sometimes suit 102 00:04:38,240 --> 00:04:38,839 Speaker 3: that environment. 103 00:04:38,880 --> 00:04:41,880 Speaker 1: For sure, I agree, And I've heard so many people say, 104 00:04:42,560 --> 00:04:44,240 Speaker 1: and I say it all the time, like it's really 105 00:04:44,240 --> 00:04:48,000 Speaker 1: hard to be an amazing entrepreneur and also an amazing boss. 106 00:04:48,160 --> 00:04:51,640 Speaker 1: Like those two things are two completely different things. And 107 00:04:52,000 --> 00:04:53,640 Speaker 1: I was saying to you in the studio earlier when 108 00:04:53,680 --> 00:04:57,400 Speaker 1: you came in. When someone starts a business, usually you're 109 00:04:57,400 --> 00:04:59,560 Speaker 1: starting it on your own like I did. It wasn't 110 00:04:59,600 --> 00:05:01,520 Speaker 1: like I was starting and had this big team and 111 00:05:01,600 --> 00:05:02,880 Speaker 1: like business partners or whatever. 112 00:05:02,920 --> 00:05:05,000 Speaker 2: It was quite literally, I'd tried a. 113 00:05:05,000 --> 00:05:08,120 Speaker 1: Million things like in my teenage years, like spray tans 114 00:05:08,160 --> 00:05:11,520 Speaker 1: and makeup, like I'd always tried little businesses. And so 115 00:05:11,960 --> 00:05:15,080 Speaker 1: when someone starts a business, you're doing it selfishly. Because 116 00:05:15,560 --> 00:05:18,760 Speaker 1: as for me, I always hated working for someone else. 117 00:05:18,839 --> 00:05:21,440 Speaker 1: I couldn't stand someone telling me what to do. So 118 00:05:21,520 --> 00:05:24,359 Speaker 1: my whole thing was like I just was yearning to 119 00:05:24,480 --> 00:05:27,680 Speaker 1: just work for myself because I just felt really independent 120 00:05:27,760 --> 00:05:31,360 Speaker 1: in that way. And what's funny is we start businesses 121 00:05:31,880 --> 00:05:34,120 Speaker 1: for those selfish reasons of like I want to do 122 00:05:34,160 --> 00:05:36,280 Speaker 1: something of my own. I don't want to have a boss. 123 00:05:36,760 --> 00:05:39,400 Speaker 1: But then if your business actually grows and then you 124 00:05:39,480 --> 00:05:41,720 Speaker 1: have other people come into your business and all of 125 00:05:41,760 --> 00:05:44,880 Speaker 1: a sudden, you've got a team, it's no longer about 126 00:05:44,880 --> 00:05:47,680 Speaker 1: you anymore, and you fully have to learn to flip 127 00:05:47,720 --> 00:05:49,640 Speaker 1: that mindset of this is my business, and I do 128 00:05:49,680 --> 00:05:53,120 Speaker 1: whatever I want to do to holy shit, yeah this 129 00:05:53,160 --> 00:05:56,880 Speaker 1: is my business, but now it's all about everyone else. 130 00:05:57,360 --> 00:05:59,440 Speaker 3: Yeah, And that says a lot about your leadership brit 131 00:05:59,480 --> 00:06:03,520 Speaker 3: to be to continually transform yourself and adjust in your 132 00:06:03,600 --> 00:06:06,480 Speaker 3: leadership and strengthen your leadership as you've had to grow, 133 00:06:06,920 --> 00:06:09,400 Speaker 3: because really it rises and falls on leadership. So when 134 00:06:09,400 --> 00:06:12,960 Speaker 3: you see a really thriving organization, normally there's some incredible 135 00:06:13,000 --> 00:06:17,360 Speaker 3: leaders at the top that are focused on things beyond themselves, 136 00:06:17,680 --> 00:06:20,200 Speaker 3: you know, with a really strong purpose and a mission 137 00:06:20,200 --> 00:06:22,800 Speaker 3: behind what they're doing. And that often, you know, Garners 138 00:06:22,839 --> 00:06:25,839 Speaker 3: a great team that really has incredible buy in because 139 00:06:25,880 --> 00:06:28,320 Speaker 3: it's not about them, it's not about ego, it's about 140 00:06:28,320 --> 00:06:30,040 Speaker 3: doing something that's going to make a really big difference 141 00:06:30,080 --> 00:06:30,960 Speaker 3: in the world. Yeah. 142 00:06:30,960 --> 00:06:31,839 Speaker 2: I couldn't agree more. 143 00:06:31,880 --> 00:06:34,520 Speaker 1: I think one of the things that I struggle with 144 00:06:34,560 --> 00:06:36,280 Speaker 1: the most, which I know you've listened to a couple 145 00:06:36,279 --> 00:06:38,760 Speaker 1: of episodes of mine, and I'm sure it's something that 146 00:06:38,800 --> 00:06:41,040 Speaker 1: a lot of business owners struggle. 147 00:06:40,640 --> 00:06:43,719 Speaker 2: With is just feeling that pressure. 148 00:06:44,040 --> 00:06:46,800 Speaker 1: And it doesn't come from anyone like it comes from within. 149 00:06:47,240 --> 00:06:49,279 Speaker 1: But I just feel a pressure that I have to 150 00:06:49,320 --> 00:06:53,240 Speaker 1: be perfect at everything. What would your advice be to 151 00:06:53,360 --> 00:06:56,200 Speaker 1: me or anyone who does just feel that constant pressure 152 00:06:56,240 --> 00:06:59,200 Speaker 1: of needing to be perfect at absolutely everything when it 153 00:06:59,240 --> 00:07:00,000 Speaker 1: comes to business. 154 00:07:00,400 --> 00:07:03,279 Speaker 3: Yeah, great question, and I know so many people would 155 00:07:03,320 --> 00:07:07,760 Speaker 3: relate to exactly that struggle. It's interesting listening to previous 156 00:07:07,800 --> 00:07:11,160 Speaker 3: podcasts and understanding of it about your background. Again, just 157 00:07:11,320 --> 00:07:12,880 Speaker 3: want to honor you this morning for. 158 00:07:13,840 --> 00:07:15,120 Speaker 2: Where you've come from Britain. 159 00:07:15,200 --> 00:07:19,400 Speaker 3: It's actually incredible that you haven't let your background stop 160 00:07:19,440 --> 00:07:21,600 Speaker 3: you from doing things, but thought, no, I'm actually going 161 00:07:21,680 --> 00:07:24,480 Speaker 3: to use this as fuel to create something amazing in 162 00:07:24,480 --> 00:07:27,640 Speaker 3: the world and you know, really empower women, like your 163 00:07:27,680 --> 00:07:31,760 Speaker 3: mission statement says on a huge level, and you know, 164 00:07:31,880 --> 00:07:34,920 Speaker 3: so much of our background and what we do comes 165 00:07:34,960 --> 00:07:38,400 Speaker 3: from like some of those childhood patterns. And full disclaimer 166 00:07:38,440 --> 00:07:41,000 Speaker 3: for anyone listening, this is not a therapy session. I'm 167 00:07:41,040 --> 00:07:42,080 Speaker 3: just putting it out there. 168 00:07:42,880 --> 00:07:47,040 Speaker 1: For it I'm seeing it as one everyone else doesn't 169 00:07:47,080 --> 00:07:47,400 Speaker 1: have to. 170 00:07:47,760 --> 00:07:52,040 Speaker 3: So my goal today is to give some psycho education. 171 00:07:52,520 --> 00:07:55,400 Speaker 3: So maybe shine a bit of light or maybe a 172 00:07:55,400 --> 00:07:59,000 Speaker 3: few key reasons why you might do certain things based 173 00:07:59,040 --> 00:08:01,320 Speaker 3: on what I've heard about your and then give them 174 00:08:01,320 --> 00:08:03,880 Speaker 3: practical strategies to to yourself and listeners for how you 175 00:08:03,920 --> 00:08:06,480 Speaker 3: can move forward and maybe stop letting some of those 176 00:08:06,600 --> 00:08:10,800 Speaker 3: fears or challenges hold you back. So I guess when 177 00:08:10,840 --> 00:08:15,040 Speaker 3: we think about how we were raised as kids, if 178 00:08:15,080 --> 00:08:19,000 Speaker 3: we don't have that real supportive environment where we feel 179 00:08:19,040 --> 00:08:21,400 Speaker 3: like our emotional needs are met, it can kind of 180 00:08:21,440 --> 00:08:23,960 Speaker 3: cause a little bit of a fracture in our attachment style. 181 00:08:24,520 --> 00:08:27,600 Speaker 3: So from what you were saying on previous podcasts was 182 00:08:27,600 --> 00:08:30,120 Speaker 3: that you know your background, you didn't feel like your 183 00:08:30,160 --> 00:08:33,080 Speaker 3: parents really were in your corner and were there few emotionally. 184 00:08:33,120 --> 00:08:33,760 Speaker 2: Is that is that right? 185 00:08:34,840 --> 00:08:35,200 Speaker 3: Yeah? 186 00:08:35,240 --> 00:08:37,440 Speaker 1: If I really take a step back and look at 187 00:08:37,800 --> 00:08:40,400 Speaker 1: everything that I'm doing and everything that I've done, because 188 00:08:40,440 --> 00:08:43,720 Speaker 1: before Fate, I was like a content creator online and 189 00:08:43,760 --> 00:08:47,280 Speaker 1: I had a YouTube channel, And I think the reason 190 00:08:47,440 --> 00:08:51,000 Speaker 1: why I've done everything that I do and why I 191 00:08:51,120 --> 00:08:55,360 Speaker 1: keep striving for more, and why I never feel satisfied 192 00:08:55,440 --> 00:08:56,760 Speaker 1: or happy because. 193 00:08:56,720 --> 00:08:59,040 Speaker 2: The hard thing with like business is it's never ending. 194 00:08:59,480 --> 00:09:01,560 Speaker 1: Like you can say, clebrate one win, but then you're like, Okay, 195 00:09:01,559 --> 00:09:03,320 Speaker 1: now what we're going to do next, cause it's just 196 00:09:03,400 --> 00:09:06,560 Speaker 1: never ending. But I think it genuinely all stems from 197 00:09:06,920 --> 00:09:10,920 Speaker 1: the fact that, like my parents have never been there, 198 00:09:11,440 --> 00:09:13,720 Speaker 1: Like I've never had someone saying like, I'm so proud 199 00:09:13,720 --> 00:09:16,640 Speaker 1: of you. So I think it's been this thing inside 200 00:09:16,720 --> 00:09:18,319 Speaker 1: me that I want to prove. I don't know if 201 00:09:18,320 --> 00:09:21,040 Speaker 1: it's to them or if it's just to the universe, 202 00:09:21,640 --> 00:09:23,760 Speaker 1: Well watch how far I can go. Like, I think 203 00:09:23,760 --> 00:09:26,120 Speaker 1: that's what it is. Like, I think that's the driving 204 00:09:26,240 --> 00:09:29,480 Speaker 1: reason why I've done everything that I've done. It's just 205 00:09:29,520 --> 00:09:31,679 Speaker 1: because I feel like, well, if I'm not proving to 206 00:09:31,720 --> 00:09:34,960 Speaker 1: my own parents that I'm amazing or that I feel 207 00:09:36,960 --> 00:09:39,840 Speaker 1: like my emotional needs have been met by them, well 208 00:09:39,840 --> 00:09:42,160 Speaker 1: I'm going to get that feeling in another way. 209 00:09:42,559 --> 00:09:42,800 Speaker 3: Yeah. 210 00:09:42,800 --> 00:09:45,679 Speaker 1: And I think that's why i have such this like 211 00:09:45,720 --> 00:09:48,200 Speaker 1: fire in my belly and I'm such a go getter because. 212 00:09:47,960 --> 00:09:49,240 Speaker 2: I'm trying to prove something. 213 00:09:50,120 --> 00:09:51,800 Speaker 1: I don't know if it's to them or just to 214 00:09:52,000 --> 00:09:55,360 Speaker 1: myself or the universe or all of the above. Yeah, 215 00:09:55,440 --> 00:09:56,760 Speaker 1: I think that's where it comes from. 216 00:09:56,880 --> 00:10:00,760 Speaker 3: Yeah. And it's interesting if when it's still about childhood, 217 00:10:00,840 --> 00:10:03,520 Speaker 3: if some of those early emotional needs weren't met, you 218 00:10:03,559 --> 00:10:05,479 Speaker 3: can learn to be really hyper independent. 219 00:10:05,880 --> 00:10:06,160 Speaker 2: Yeah. 220 00:10:06,280 --> 00:10:08,480 Speaker 3: Right, and so you're like, they're not there for me, 221 00:10:08,559 --> 00:10:11,200 Speaker 3: so I need to figure it out myself. And that 222 00:10:11,240 --> 00:10:13,680 Speaker 3: can then translate into business world as well. So a 223 00:10:13,679 --> 00:10:15,840 Speaker 3: few things that you were saying on previous pods were like, 224 00:10:16,200 --> 00:10:18,040 Speaker 3: I feel like it's all on me. You know, if 225 00:10:18,080 --> 00:10:20,120 Speaker 3: the sales are down, it's my job to fix it 226 00:10:20,280 --> 00:10:23,480 Speaker 3: all on me. So that hyper independence can sometimes lead 227 00:10:23,559 --> 00:10:27,720 Speaker 3: from those earlier experiences, and those perfectionistic tendencies as well 228 00:10:27,800 --> 00:10:30,800 Speaker 3: can lead from that needing to have a sense of control. Again, 229 00:10:30,880 --> 00:10:32,640 Speaker 3: I imagine when you were little, didn't feel like you had 230 00:10:32,679 --> 00:10:35,200 Speaker 3: much control. So if you're perfect, if you get it right, 231 00:10:35,640 --> 00:10:38,439 Speaker 3: then there's this sense of calm and control. I've got this, 232 00:10:39,000 --> 00:10:40,959 Speaker 3: So it does. You know, a few of those things 233 00:10:40,960 --> 00:10:44,680 Speaker 3: do lead back. But from what you've been saying, I 234 00:10:44,720 --> 00:10:47,040 Speaker 3: think what you've done is you've been able to move 235 00:10:47,080 --> 00:10:50,520 Speaker 3: to post traumatic growth, which is when you've experienced hardships 236 00:10:50,520 --> 00:10:53,120 Speaker 3: throughout your life. You can either use that to keep 237 00:10:53,120 --> 00:10:56,120 Speaker 3: you stuck or feel bitter, or make excuses of why 238 00:10:56,160 --> 00:10:59,320 Speaker 3: you haven't taken action, or you can say, you know what, 239 00:11:00,120 --> 00:11:01,800 Speaker 3: that sucks, that happened. But I'm going to use that 240 00:11:01,880 --> 00:11:04,880 Speaker 3: as fuel and I'm going to create something great that's 241 00:11:04,920 --> 00:11:08,680 Speaker 3: come out of something potentially quite painful. And I loved 242 00:11:08,880 --> 00:11:11,679 Speaker 3: I remember listening to one of your comments and it 243 00:11:11,760 --> 00:11:14,480 Speaker 3: was thing Xander had said, oh, you know, do you 244 00:11:14,520 --> 00:11:18,079 Speaker 3: forgive your parents? And and you said I'm beyond forgiveness, 245 00:11:18,280 --> 00:11:21,120 Speaker 3: I'm at peace, And I was like, bingo, that's post 246 00:11:21,160 --> 00:11:22,320 Speaker 3: traumatic growth. 247 00:11:22,480 --> 00:11:25,280 Speaker 2: For years, right, yeah, just you go, right, it's. 248 00:11:25,120 --> 00:11:27,240 Speaker 3: In the past. Most people are doing the best they can. 249 00:11:27,640 --> 00:11:30,600 Speaker 3: I'm not going to blame, you know, my background. I'm 250 00:11:30,600 --> 00:11:32,040 Speaker 3: just going to go it is what it is, and 251 00:11:32,080 --> 00:11:33,599 Speaker 3: it was painful, but you know what I'm going to 252 00:11:34,040 --> 00:11:37,680 Speaker 3: you know, evolve and transform myself and then create something 253 00:11:37,679 --> 00:11:40,760 Speaker 3: of huge impact rather than you know, staying in that 254 00:11:40,840 --> 00:11:44,079 Speaker 3: place where I blame and I'm resentful and I'm bitter 255 00:11:44,120 --> 00:11:47,000 Speaker 3: because of that, and I think that's absolutely so honorable. 256 00:11:47,520 --> 00:11:50,199 Speaker 2: Thanks. I also really struggle with people giving me compliments. 257 00:11:50,640 --> 00:11:52,720 Speaker 1: Yeah, so when people say like, oh, you should be 258 00:11:52,720 --> 00:11:54,840 Speaker 1: so proud of yourself, or you sitting here today, Like 259 00:11:55,160 --> 00:11:57,360 Speaker 1: every time someone gives me a compliment like that, like 260 00:11:57,440 --> 00:12:00,520 Speaker 1: I feel like a reaction to it body that I 261 00:12:00,559 --> 00:12:03,640 Speaker 1: don't know how, like oh, that you shouldn't be saying 262 00:12:03,800 --> 00:12:04,720 Speaker 1: those kinds of things to me. 263 00:12:04,840 --> 00:12:05,880 Speaker 2: Or when someone comes up and. 264 00:12:05,800 --> 00:12:08,640 Speaker 1: Goes, oh you should be so proud blah blah blah, 265 00:12:08,679 --> 00:12:10,560 Speaker 1: I'm always like, oh, thank you. But like I find 266 00:12:10,559 --> 00:12:13,520 Speaker 1: it very hard to like take compliments and also be 267 00:12:13,559 --> 00:12:16,760 Speaker 1: proud of myself. And again, I think that's just why 268 00:12:16,800 --> 00:12:19,319 Speaker 1: I have this constant want. 269 00:12:19,120 --> 00:12:20,240 Speaker 2: To strive more. 270 00:12:20,320 --> 00:12:22,160 Speaker 1: I don't know, like it's just like trying to feel 271 00:12:22,200 --> 00:12:26,400 Speaker 1: a void. And I'm very grateful of the fact that 272 00:12:27,400 --> 00:12:31,079 Speaker 1: I faced hardships when I was younger and that I've 273 00:12:31,080 --> 00:12:33,440 Speaker 1: been able to turn that into something positive, because i 274 00:12:33,440 --> 00:12:35,320 Speaker 1: know a lot of people can get stuck and just 275 00:12:35,400 --> 00:12:39,199 Speaker 1: be in that like resentment era. And I was fourteen 276 00:12:39,240 --> 00:12:41,640 Speaker 1: when my dad like walked out of my life. And 277 00:12:41,679 --> 00:12:43,920 Speaker 1: I will say, even though like I'm fine with it 278 00:12:43,960 --> 00:12:47,040 Speaker 1: now and I've moved well beyond it, for like a 279 00:12:47,040 --> 00:12:49,800 Speaker 1: good three to four years there, from like fourteen to eighteen, 280 00:12:49,880 --> 00:12:54,160 Speaker 1: I was in that like resentment phase, like I hated 281 00:12:54,200 --> 00:12:57,000 Speaker 1: the world, I hated him, like I've never cried so 282 00:12:57,080 --> 00:12:59,719 Speaker 1: much in my life. And I think that's also now 283 00:12:59,720 --> 00:13:03,640 Speaker 1: why I'm very like, I don't want to say emotionless, 284 00:13:03,679 --> 00:13:06,360 Speaker 1: but like not a lot affects me now because I'm 285 00:13:06,440 --> 00:13:09,920 Speaker 1: like I went through that, so I can handle anything. 286 00:13:10,000 --> 00:13:12,640 Speaker 1: And I think that's actually been like a really powerful 287 00:13:12,679 --> 00:13:16,679 Speaker 1: tool for me owning a business, because owning a business 288 00:13:16,760 --> 00:13:19,360 Speaker 1: isn't easy, as everyone knows, and it throws stuff at 289 00:13:19,360 --> 00:13:19,760 Speaker 1: you that. 290 00:13:19,679 --> 00:13:21,880 Speaker 2: You thought you would never have to deal with. 291 00:13:22,600 --> 00:13:26,080 Speaker 3: Amazing, and you know, I often say to clients and 292 00:13:26,160 --> 00:13:28,120 Speaker 3: to people in my world. You know, sometimes life is 293 00:13:28,160 --> 00:13:29,240 Speaker 3: just going to punch you in the face. 294 00:13:29,440 --> 00:13:30,440 Speaker 2: It's not fair. 295 00:13:30,720 --> 00:13:33,720 Speaker 3: Yep, it's not even it doesn't make sense. It's not 296 00:13:33,800 --> 00:13:38,040 Speaker 3: your fault. But how you use that pain to transform 297 00:13:38,080 --> 00:13:41,560 Speaker 3: yourself from the inside out will determine your next mountaintop moments. 298 00:13:41,600 --> 00:13:43,920 Speaker 3: So life is a series of valleys and mountains. But 299 00:13:44,080 --> 00:13:46,600 Speaker 3: how you transform yourself in the valley and what you do, 300 00:13:46,840 --> 00:13:50,480 Speaker 3: how you use that pain to work for you, that's 301 00:13:50,520 --> 00:13:54,080 Speaker 3: what really can transform you. And you know you're doing that, 302 00:13:54,240 --> 00:13:57,079 Speaker 3: brit It's incredible. Part of what you were saying though 303 00:13:57,120 --> 00:14:00,360 Speaker 3: about feeling uncomfortable. You get those compliments because it's not 304 00:14:00,360 --> 00:14:02,719 Speaker 3: familiar to you grow up with that. 305 00:14:02,880 --> 00:14:06,120 Speaker 2: No, we never we never grew up with affection with like. 306 00:14:06,120 --> 00:14:09,080 Speaker 1: Kissing, hugging, Like we've never been told like I love 307 00:14:09,120 --> 00:14:11,679 Speaker 1: you so like even when like friends say it, like 308 00:14:11,800 --> 00:14:12,920 Speaker 1: I feel weird. 309 00:14:13,400 --> 00:14:14,640 Speaker 2: Like if friends are like love you on. 310 00:14:14,600 --> 00:14:16,280 Speaker 1: The phone or whatever, I'm like, love you too, And 311 00:14:16,320 --> 00:14:19,840 Speaker 1: I feel awkward because like, my parents never said that 312 00:14:19,880 --> 00:14:21,440 Speaker 1: they loved me never. 313 00:14:21,400 --> 00:14:23,440 Speaker 3: So you don't have that as a blueprint, no to 314 00:14:23,520 --> 00:14:24,120 Speaker 3: learn that now. 315 00:14:24,240 --> 00:14:27,080 Speaker 1: So now someone hugs me, I'm like or like even 316 00:14:27,080 --> 00:14:29,240 Speaker 1: the girls at work like, we don't really hug. It's 317 00:14:29,240 --> 00:14:31,040 Speaker 1: not like a hugging workplace, but where we do hug 318 00:14:31,080 --> 00:14:32,800 Speaker 1: that oh I'm hugging Brittany because they. 319 00:14:32,680 --> 00:14:35,760 Speaker 2: Just know I'm not like a affectionate kind of person. 320 00:14:40,040 --> 00:14:44,680 Speaker 1: It's just really interesting to I guess, reflect on my childhood, 321 00:14:44,720 --> 00:14:48,800 Speaker 1: in my life, moving into adulthood, becoming a boss and 322 00:14:48,840 --> 00:14:51,160 Speaker 1: then it being a boss just really makes you look 323 00:14:51,200 --> 00:14:55,280 Speaker 1: back at yourself in ways that you would never imagine. 324 00:14:56,280 --> 00:14:59,520 Speaker 3: And it's interesting. I think all of us will pretty 325 00:14:59,560 --> 00:15:02,000 Speaker 3: much every and I worked with and in myself, there's 326 00:15:02,040 --> 00:15:05,560 Speaker 3: this internal story that you know, swelled around our heads, 327 00:15:05,560 --> 00:15:08,040 Speaker 3: which is they're not good enough story, and that comes 328 00:15:08,080 --> 00:15:10,680 Speaker 3: in so many different versions. So it could be I'm 329 00:15:10,720 --> 00:15:13,160 Speaker 3: not smart enough, I'm not lovable enough, I'm not pretty enough, 330 00:15:13,160 --> 00:15:16,360 Speaker 3: I'm not skinny enough, I'm not you know, social enough. 331 00:15:16,400 --> 00:15:18,880 Speaker 3: Whatever it is, it's always a version of the not 332 00:15:19,080 --> 00:15:22,280 Speaker 3: enough story. So whatever kind of the insecurity, whatever the dysfunction, 333 00:15:22,320 --> 00:15:25,720 Speaker 3: it often comes back to that, right. And so one 334 00:15:25,720 --> 00:15:28,360 Speaker 3: of the strategies which can be really powerful, instead of 335 00:15:28,440 --> 00:15:31,640 Speaker 3: trying to prove that you're enough or to try and 336 00:15:31,760 --> 00:15:34,160 Speaker 3: do things to kind of get that sense of validation, 337 00:15:34,720 --> 00:15:37,800 Speaker 3: is just recognizing that story. So when you know that, 338 00:15:38,240 --> 00:15:40,880 Speaker 3: thinking comes up, going, oh, what a surprise, there's the 339 00:15:41,080 --> 00:15:43,640 Speaker 3: I'm not enough story, And if you can just label 340 00:15:43,680 --> 00:15:45,520 Speaker 3: it as a story, because that's what it is. 341 00:15:45,560 --> 00:15:46,200 Speaker 2: It's just a. 342 00:15:46,160 --> 00:15:49,440 Speaker 3: Story, it's not fact. But we buy into that, and 343 00:15:49,480 --> 00:15:52,880 Speaker 3: then that sometimes fuels our behavior to try and earn 344 00:15:52,920 --> 00:15:55,520 Speaker 3: that love, to try and be enough, and that puts 345 00:15:55,560 --> 00:15:57,240 Speaker 3: a lot of pressure on us as well. So that 346 00:15:57,280 --> 00:15:59,120 Speaker 3: would be one of the main things is really kind 347 00:15:59,160 --> 00:16:01,600 Speaker 3: of noticing, well, that's my mind saying to me, and 348 00:16:01,600 --> 00:16:04,960 Speaker 3: can I label that story when it comes up? Look, 349 00:16:05,000 --> 00:16:07,560 Speaker 3: I might even speak about this through my own life. 350 00:16:07,680 --> 00:16:11,560 Speaker 3: So as I mentioned psychologists, careers, expert back background, and 351 00:16:11,600 --> 00:16:14,760 Speaker 3: then two years ago I ended up moving into tech 352 00:16:15,320 --> 00:16:18,000 Speaker 3: and doing this app called Villi, which is your instant feelage. 353 00:16:18,000 --> 00:16:22,160 Speaker 3: It's all about powering women. And that was birth from 354 00:16:22,240 --> 00:16:25,160 Speaker 3: pain in my own life, so sharing on socials just 355 00:16:25,160 --> 00:16:27,920 Speaker 3: this week. The last decade for me have been beautiful 356 00:16:27,960 --> 00:16:32,720 Speaker 3: but also brutal, like absolutely brutal. You know, pregnancy loss, 357 00:16:33,440 --> 00:16:35,920 Speaker 3: my best friend passed away, a really close friend of 358 00:16:35,920 --> 00:16:40,320 Speaker 3: mine passed away, so many challenges. Even when I had 359 00:16:40,320 --> 00:16:44,080 Speaker 3: my first son, had you know, crippling anxiety, based on 360 00:16:44,160 --> 00:16:47,440 Speaker 3: some health issues he had with silent reflux. So there 361 00:16:47,480 --> 00:16:51,960 Speaker 3: was just so much pain in that all those scenarios, 362 00:16:52,080 --> 00:16:54,520 Speaker 3: and again a lot of it wasn't my own faults. 363 00:16:54,560 --> 00:16:56,680 Speaker 3: It just life punched me in the face a few times. 364 00:16:57,240 --> 00:17:00,480 Speaker 3: And I remember thinking, I am going to use this pain. 365 00:17:01,000 --> 00:17:02,920 Speaker 3: I mean, I obviously heal from it and do all 366 00:17:02,920 --> 00:17:05,160 Speaker 3: the work on myself. And as a psychologist, I was like, right, 367 00:17:05,200 --> 00:17:08,640 Speaker 3: I need to do, but I also do about post 368 00:17:08,640 --> 00:17:11,320 Speaker 3: traumatic growth as well, And I thought, Wow, I'm in 369 00:17:11,320 --> 00:17:13,920 Speaker 3: this valley right now. How can I use this pain 370 00:17:14,640 --> 00:17:17,800 Speaker 3: to transform it to actually do something incredible in the world. 371 00:17:17,880 --> 00:17:20,480 Speaker 3: And so the Villay app and everything we're doing there 372 00:17:20,920 --> 00:17:25,360 Speaker 3: was birthed from pain. But that built an inner fortitude 373 00:17:25,560 --> 00:17:27,680 Speaker 3: within me. Like what you were saying, when you've had 374 00:17:27,720 --> 00:17:31,919 Speaker 3: to overcome really difficult things, it builds the strength in 375 00:17:31,960 --> 00:17:35,040 Speaker 3: you that you go, right, I've overcome that, Yeah, I. 376 00:17:35,040 --> 00:17:37,280 Speaker 2: Can free it on. What else can I do? Yeah? 377 00:17:37,359 --> 00:17:39,520 Speaker 3: So I was like, oh, I'll do it. I'll create 378 00:17:40,080 --> 00:17:42,120 Speaker 3: an app in the tech world, like because I thought 379 00:17:42,119 --> 00:17:44,520 Speaker 3: I've overcome all these things exactly right. You know, with 380 00:17:44,560 --> 00:17:46,320 Speaker 3: the right team around me, we can do anything. So 381 00:17:46,400 --> 00:17:50,000 Speaker 3: I think the gift of pain is just this internal 382 00:17:50,080 --> 00:17:53,200 Speaker 3: fortitude that helps you do things that you would never 383 00:17:53,280 --> 00:17:57,240 Speaker 3: normally do because it builds this confidence of I've overcome 384 00:17:57,280 --> 00:17:59,520 Speaker 3: that I can do anything. And I find that when 385 00:17:59,560 --> 00:18:02,720 Speaker 3: I'm working with really successful entrepreneurs. Everyone has a story. 386 00:18:03,680 --> 00:18:06,400 Speaker 3: Everyone has a story, Everyone has pain in their background. 387 00:18:06,440 --> 00:18:09,400 Speaker 3: It might look different, it's not always even or comparatible. 388 00:18:09,520 --> 00:18:13,159 Speaker 3: But if you can use that pain to build that 389 00:18:13,240 --> 00:18:15,560 Speaker 3: inner strength and fortitude to go on and do something 390 00:18:15,600 --> 00:18:18,280 Speaker 3: beautiful in the world or have a huge impact, you know, 391 00:18:18,400 --> 00:18:19,280 Speaker 3: you're unstoppable. 392 00:18:19,560 --> 00:18:24,280 Speaker 1: I've almost learned to welcome getting punched in the face by. 393 00:18:24,160 --> 00:18:26,959 Speaker 2: The life haha. But I love that you've used that 394 00:18:27,119 --> 00:18:31,800 Speaker 2: term because it's brutal. It is. Yeah, well, I think 395 00:18:31,880 --> 00:18:32,160 Speaker 2: in a. 396 00:18:32,119 --> 00:18:34,679 Speaker 1: Business as well, you get punched in the face all 397 00:18:34,680 --> 00:18:37,479 Speaker 1: the time. Obviously different to going through things in your 398 00:18:37,520 --> 00:18:40,320 Speaker 1: personal life. But if you're in a business, especially if 399 00:18:40,320 --> 00:18:43,440 Speaker 1: it's growing, like you're constantly going to be getting punched 400 00:18:43,480 --> 00:18:46,080 Speaker 1: in the face and one challenge comes and then you 401 00:18:46,160 --> 00:18:48,040 Speaker 1: deal with it. And I would say, like, one of 402 00:18:48,040 --> 00:18:50,600 Speaker 1: the best things that I've gotten out of, you know, 403 00:18:50,840 --> 00:18:53,640 Speaker 1: starting a business and growing it to where it is 404 00:18:53,640 --> 00:18:57,679 Speaker 1: is that self confidence that I wouldn't have had. Obviously, 405 00:18:57,720 --> 00:18:59,520 Speaker 1: I had self confidence when I started it because I 406 00:18:59,560 --> 00:19:02,359 Speaker 1: started in the first place, but just the growth from 407 00:19:02,520 --> 00:19:05,600 Speaker 1: being challenged so frequently. And I'd say when I started 408 00:19:05,600 --> 00:19:08,159 Speaker 1: Fate and I had my first couple of little casual employees, 409 00:19:08,640 --> 00:19:11,400 Speaker 1: I was scared of conflict. I was scared of things 410 00:19:11,440 --> 00:19:14,200 Speaker 1: going wrong. Like I always wanted everything to be perfect, 411 00:19:14,240 --> 00:19:16,879 Speaker 1: and then if something wrong happened, it could be something tiny, 412 00:19:17,359 --> 00:19:19,720 Speaker 1: like if we got a bad customer complaint, you know, 413 00:19:19,840 --> 00:19:22,000 Speaker 1: because someone had a bad experience in our retail store. 414 00:19:22,040 --> 00:19:24,959 Speaker 1: I would be so scared to talk to that employee 415 00:19:25,000 --> 00:19:26,840 Speaker 1: because you know, naturally. 416 00:19:26,480 --> 00:19:28,760 Speaker 2: We all don't love conflict. 417 00:19:28,840 --> 00:19:30,600 Speaker 1: And we want everyone to be happy and where people 418 00:19:30,640 --> 00:19:31,719 Speaker 1: pleases by nature. 419 00:19:32,800 --> 00:19:34,080 Speaker 2: But as the years have gone on and. 420 00:19:34,040 --> 00:19:36,680 Speaker 1: I've experienced more and more issues in my business, most 421 00:19:36,720 --> 00:19:38,439 Speaker 1: to do with staff, because I'd say that's where a 422 00:19:38,480 --> 00:19:40,720 Speaker 1: majority of like your challenges you're going to face is 423 00:19:40,760 --> 00:19:43,719 Speaker 1: dealing with people day to day. But over the years, 424 00:19:44,160 --> 00:19:46,760 Speaker 1: dealing with every challenge or getting whacked in the face, 425 00:19:47,240 --> 00:19:49,680 Speaker 1: it just gives you this confidence of like, well, I've 426 00:19:49,720 --> 00:19:52,240 Speaker 1: dealt with that now, so bring on the next thing. 427 00:19:52,440 --> 00:19:53,880 Speaker 2: Like in as weird. 428 00:19:53,680 --> 00:19:56,160 Speaker 1: As it is, like you, you don't learn to love 429 00:19:56,240 --> 00:19:59,719 Speaker 1: the challenge, but like you, just your character builds so 430 00:19:59,800 --> 00:20:02,280 Speaker 1: much and you do get to that point where it's like, well, 431 00:20:02,280 --> 00:20:04,399 Speaker 1: I've experienced all of this now, so I'm ready for 432 00:20:04,440 --> 00:20:06,439 Speaker 1: whatever the universe is going to throw at me next. 433 00:20:07,080 --> 00:20:09,720 Speaker 3: For sure, and its studies have shown that often the 434 00:20:09,800 --> 00:20:13,400 Speaker 3: strongest predictor of success, it's not talent, it's not ability, 435 00:20:13,560 --> 00:20:14,560 Speaker 3: it's not likability. 436 00:20:14,600 --> 00:20:15,480 Speaker 2: It's actually grit. 437 00:20:16,040 --> 00:20:18,960 Speaker 3: It's the ability to stick at something day in day 438 00:20:19,000 --> 00:20:21,400 Speaker 3: out when it gets hard and not give up and 439 00:20:21,440 --> 00:20:26,920 Speaker 3: continually to find new pathways to success. So often, and 440 00:20:27,240 --> 00:20:29,240 Speaker 3: I'm sure you can relate to this, brit but you 441 00:20:29,280 --> 00:20:31,280 Speaker 3: know you'll be going down one pathway and you're like, oh, 442 00:20:31,359 --> 00:20:33,560 Speaker 3: that's not working. We need to pivot. I need to change, 443 00:20:33,560 --> 00:20:36,720 Speaker 3: so constantly finding a new pathway to get the result 444 00:20:36,760 --> 00:20:38,800 Speaker 3: that you want, rather than you know, going down pathway 445 00:20:38,840 --> 00:20:40,600 Speaker 3: A and it's not working and you just give up. 446 00:20:40,720 --> 00:20:44,480 Speaker 3: So that's what, Yeah, success, greet is one of the 447 00:20:44,600 --> 00:20:47,119 Speaker 3: underlining factors that make someone successful. 448 00:20:47,440 --> 00:20:51,400 Speaker 1: I totally agree with you, based on obviously the few 449 00:20:51,440 --> 00:20:53,560 Speaker 1: episodes of mine that you've listened to and talking with 450 00:20:53,600 --> 00:20:55,760 Speaker 1: me today. Is there anything else I need to know 451 00:20:55,840 --> 00:20:58,080 Speaker 1: I'm just wanting you to I'm wanting you to punch 452 00:20:58,160 --> 00:20:58,440 Speaker 1: me in. 453 00:20:58,400 --> 00:21:02,480 Speaker 3: The fact, I don't know I want to do that, brick. No. 454 00:21:02,800 --> 00:21:06,360 Speaker 3: I think that that self awareness piece is really powerful, 455 00:21:06,400 --> 00:21:08,840 Speaker 3: and I think if you can recognize some of the 456 00:21:08,960 --> 00:21:12,480 Speaker 3: stories that come up and sometimes sit in the discomforts. 457 00:21:12,560 --> 00:21:15,639 Speaker 3: So even I remember you saying something about having to 458 00:21:15,760 --> 00:21:17,840 Speaker 3: check the sales of the day and then feeling like 459 00:21:17,880 --> 00:21:20,000 Speaker 3: it's on you and feeling like you're'n be perfect in 460 00:21:20,040 --> 00:21:23,240 Speaker 3: how you approach your team, if you can just notice 461 00:21:23,280 --> 00:21:25,920 Speaker 3: the tension that comes up in your body. 462 00:21:25,680 --> 00:21:26,719 Speaker 2: When you feel that. 463 00:21:26,800 --> 00:21:29,080 Speaker 3: So, what's my mind saying right now? And can I 464 00:21:29,160 --> 00:21:31,680 Speaker 3: just take a few breaths and recognize, hang on, this 465 00:21:31,760 --> 00:21:32,320 Speaker 3: is just fear. 466 00:21:32,680 --> 00:21:34,560 Speaker 1: Yeah, I feel like I need to do that more 467 00:21:34,640 --> 00:21:37,560 Speaker 1: because it's the thing that keeps you up at night. 468 00:21:37,600 --> 00:21:40,080 Speaker 1: I find like I'm laying in bed at night and 469 00:21:40,119 --> 00:21:43,800 Speaker 1: instead of just like relaxing and knowing like everything's fine, 470 00:21:44,040 --> 00:21:46,760 Speaker 1: I'll be thinking one hundred thoughts at night about I 471 00:21:46,800 --> 00:21:49,199 Speaker 1: don't know, every conversation I've had that week, all the 472 00:21:49,240 --> 00:21:52,520 Speaker 1: little things that we're dealing with internally, and like it 473 00:21:52,680 --> 00:21:54,920 Speaker 1: just it does give you that feeling in your chest 474 00:21:54,960 --> 00:21:58,120 Speaker 1: of like worry and fear, and I think it's important 475 00:21:58,160 --> 00:22:01,399 Speaker 1: not only just for myself but for any other owners 476 00:22:01,400 --> 00:22:03,800 Speaker 1: out there, Like it's okay to just sit with that 477 00:22:03,880 --> 00:22:06,080 Speaker 1: and kind of chill. And it's something that I'm trying 478 00:22:06,119 --> 00:22:08,359 Speaker 1: to be more mindful of because if not, I'm just 479 00:22:08,440 --> 00:22:09,840 Speaker 1: laying in bed at ten o'clock at night and I 480 00:22:09,840 --> 00:22:12,159 Speaker 1: should be like winding down. Instead I'm thinking of all 481 00:22:12,200 --> 00:22:13,680 Speaker 1: the people I need to talk to the next day 482 00:22:13,680 --> 00:22:16,159 Speaker 1: about all these little problems that are happening and this, 483 00:22:16,200 --> 00:22:18,920 Speaker 1: that and the other, Like it's so hard to switch off. 484 00:22:19,040 --> 00:22:22,639 Speaker 3: Yeah, totally. So if you can recognize a story, notice 485 00:22:22,680 --> 00:22:25,160 Speaker 3: and name the emotion this is just fear, or even 486 00:22:25,280 --> 00:22:27,840 Speaker 3: my perfectionism, that's just fear. That's just wanting me to 487 00:22:27,880 --> 00:22:30,040 Speaker 3: be like hyper vigilant here that everyone's happy with me. 488 00:22:30,920 --> 00:22:33,280 Speaker 3: And you can just notice that, name that it's in 489 00:22:33,320 --> 00:22:34,760 Speaker 3: the tension of that, and you know, it might be 490 00:22:34,800 --> 00:22:37,119 Speaker 3: worth talking to a psychotherapist or I want to go 491 00:22:37,240 --> 00:22:38,919 Speaker 3: back through that for it that I think at some 492 00:22:38,960 --> 00:22:39,919 Speaker 3: point it would be helpful. 493 00:22:40,000 --> 00:22:41,840 Speaker 2: I really need to. But I've always wondered, like what 494 00:22:41,840 --> 00:22:43,879 Speaker 2: do you do? Like you're just walking, you can go a. 495 00:22:43,880 --> 00:22:46,600 Speaker 3: Little bit official because it's helpful to unpack that. But 496 00:22:46,760 --> 00:22:49,240 Speaker 3: I think you've done exceptionally well on your own trying 497 00:22:49,240 --> 00:22:51,480 Speaker 3: to navigate through this. And I guess one piece of 498 00:22:51,560 --> 00:22:54,560 Speaker 3: encourage my offen, I really like this saying, you know, 499 00:22:54,680 --> 00:22:57,119 Speaker 3: to kind of give you some empowerment, is that you 500 00:22:57,119 --> 00:22:59,159 Speaker 3: know you are the matriarch of the new order in 501 00:22:59,200 --> 00:23:02,920 Speaker 3: your family. So often, you know, trauma is passed down 502 00:23:02,960 --> 00:23:05,000 Speaker 3: through generations. You know your parents are doing the best 503 00:23:05,040 --> 00:23:06,639 Speaker 3: that they could based on what was going on in 504 00:23:06,680 --> 00:23:09,720 Speaker 3: their world, but it stops with you. It stops here, 505 00:23:10,280 --> 00:23:12,600 Speaker 3: and you're the matriarch the new order. You're creating a 506 00:23:12,600 --> 00:23:14,960 Speaker 3: new order. So if you decide to have a family 507 00:23:15,000 --> 00:23:17,000 Speaker 3: in the future, like it's going to stop here. 508 00:23:17,359 --> 00:23:19,480 Speaker 2: That's why I'm one hundred percent of agree. 509 00:23:19,520 --> 00:23:23,080 Speaker 1: I always say, I know it sounds mean, but I 510 00:23:23,080 --> 00:23:25,080 Speaker 1: need to not care that it sounds mean. My parents 511 00:23:25,119 --> 00:23:28,479 Speaker 1: have taught me everything that I don't want to be like, 512 00:23:28,600 --> 00:23:30,440 Speaker 1: and that sucks because I would love to be able 513 00:23:30,480 --> 00:23:31,240 Speaker 1: to say like you. 514 00:23:31,240 --> 00:23:32,840 Speaker 2: Hear so many people say I love my parents and. 515 00:23:32,840 --> 00:23:34,880 Speaker 1: I look up to them so much, especially if people 516 00:23:34,920 --> 00:23:37,440 Speaker 1: have their parents still together, which I find is really rare. 517 00:23:37,800 --> 00:23:41,439 Speaker 1: Like my partner AJ's parents are still together, and I 518 00:23:41,440 --> 00:23:43,600 Speaker 1: always say to him, like, you don't realize, like how 519 00:23:44,200 --> 00:23:47,480 Speaker 1: amazing that is. And because AJ knows no different, like 520 00:23:47,480 --> 00:23:49,360 Speaker 1: his mum and dad are being together his whole life. 521 00:23:49,480 --> 00:23:51,719 Speaker 1: But I think it has opened his eyes, you know, 522 00:23:51,800 --> 00:23:54,280 Speaker 1: being with me and then like he's got nothing to 523 00:23:54,320 --> 00:23:56,280 Speaker 1: do with either of my parents, like and that's his 524 00:23:56,760 --> 00:23:59,240 Speaker 1: mother and father in law technically not that we're married, 525 00:23:59,240 --> 00:24:02,240 Speaker 1: but we've been together for a long time. But I 526 00:24:02,280 --> 00:24:06,159 Speaker 1: always say, like I'm equal parts, like so disappointed that 527 00:24:06,200 --> 00:24:07,960 Speaker 1: I don't have two parents that I can look up 528 00:24:08,040 --> 00:24:10,480 Speaker 1: to or to be able to say. They've taught me 529 00:24:10,520 --> 00:24:12,560 Speaker 1: everything I know and I wouldn't be where I am 530 00:24:12,600 --> 00:24:15,720 Speaker 1: without them. In fact, it's the absolute opposite, Like I 531 00:24:15,800 --> 00:24:18,440 Speaker 1: am where I am because of them, but it's because 532 00:24:18,920 --> 00:24:21,679 Speaker 1: I know exactly like who I don't want to be. 533 00:24:22,280 --> 00:24:24,480 Speaker 2: And we're not sure if we're ever gonna have kids. 534 00:24:24,600 --> 00:24:27,040 Speaker 1: But I have always said, you know, if I ever 535 00:24:27,200 --> 00:24:30,159 Speaker 1: was to have kids, like I have learned exactly the 536 00:24:30,200 --> 00:24:32,560 Speaker 1: parent that I don't want to be. And again, like 537 00:24:33,160 --> 00:24:35,160 Speaker 1: that's a tough thing to say, but I would use 538 00:24:35,160 --> 00:24:37,760 Speaker 1: that as my fuel, you know, if I was to 539 00:24:37,800 --> 00:24:40,440 Speaker 1: step into motherhood, because I would never want my kid 540 00:24:40,520 --> 00:24:45,000 Speaker 1: to feel abandoned by me or scared of me, or 541 00:24:45,000 --> 00:24:46,760 Speaker 1: like I'm not there for them. And these are all 542 00:24:46,840 --> 00:24:50,399 Speaker 1: the things that I've experienced and still feel now. So yeah, again, 543 00:24:50,480 --> 00:24:53,240 Speaker 1: like it's a shitty thing to say, but you're so right, 544 00:24:53,440 --> 00:24:54,920 Speaker 1: Like I'm changing. 545 00:24:54,480 --> 00:24:57,280 Speaker 3: That, you're changing it, and the values that you're living 546 00:24:57,320 --> 00:25:00,240 Speaker 3: out now are like driving your behavior. So I love 547 00:25:00,280 --> 00:25:02,000 Speaker 3: that about you is you're thinking, how do I want 548 00:25:02,040 --> 00:25:03,399 Speaker 3: to show up? What kind of person do I want 549 00:25:03,400 --> 00:25:04,800 Speaker 3: to be? What kind of boss do I want to be? 550 00:25:04,880 --> 00:25:07,240 Speaker 3: How do I want to operate in the world, And 551 00:25:07,280 --> 00:25:09,840 Speaker 3: you're really thoughtful around that, And I think that's a 552 00:25:09,880 --> 00:25:10,720 Speaker 3: really beautiful thing. 553 00:25:11,280 --> 00:25:13,200 Speaker 2: Thank you me accepting your compliments. 554 00:25:15,200 --> 00:25:18,240 Speaker 3: And I think as well, you know, what you lacked 555 00:25:18,359 --> 00:25:20,720 Speaker 3: was the trust that people would be there for you. 556 00:25:20,840 --> 00:25:23,360 Speaker 3: So in your business as well, it's having to kind 557 00:25:23,400 --> 00:25:26,960 Speaker 3: of trust that the people around you have got you. Yeah, 558 00:25:27,000 --> 00:25:28,359 Speaker 3: you didn't have that as a blueprint. 559 00:25:28,400 --> 00:25:31,240 Speaker 2: It's a whole other thing, right because that's scary because. 560 00:25:30,960 --> 00:25:32,439 Speaker 3: You've been let down so many times. 561 00:25:32,520 --> 00:25:34,760 Speaker 1: So's we could talk for hours about this and then 562 00:25:34,840 --> 00:25:37,600 Speaker 1: like people that have experienced their parents neglecting them and 563 00:25:37,640 --> 00:25:40,560 Speaker 1: then becoming a boss and learning to accept the fact 564 00:25:40,560 --> 00:25:42,959 Speaker 1: that staff are going to come and go, and like 565 00:25:43,080 --> 00:25:45,400 Speaker 1: learning to not take that personally and that people are 566 00:25:45,400 --> 00:25:47,439 Speaker 1: on their own journeys. Like I've had to deal with 567 00:25:47,480 --> 00:25:49,680 Speaker 1: that as well and kind of teach myself hang on, 568 00:25:49,760 --> 00:25:51,760 Speaker 1: it's not personal. If someone goes and gets another job 569 00:25:51,800 --> 00:25:54,000 Speaker 1: somewhere else, like, it's just part of it. But that's 570 00:25:54,000 --> 00:25:58,159 Speaker 1: a whole other story in itself. Yeah, but it's truly interesting. 571 00:25:58,480 --> 00:26:03,080 Speaker 3: Yeah. 572 00:26:03,119 --> 00:26:05,680 Speaker 1: So I think when it comes to people who listen 573 00:26:05,720 --> 00:26:07,400 Speaker 1: to Big Business, it's a bit of a mixed bag 574 00:26:07,440 --> 00:26:10,399 Speaker 1: of lollies. I've obviously got a lot of business owners 575 00:26:10,440 --> 00:26:14,000 Speaker 1: listening in. I've got aspiring business owners listening in, or 576 00:26:14,040 --> 00:26:17,520 Speaker 1: people that are just really career focused. And I like 577 00:26:17,560 --> 00:26:19,919 Speaker 1: to think that on this podcast we can give something 578 00:26:19,960 --> 00:26:22,119 Speaker 1: to everyone. It doesn't matter if you own a business 579 00:26:22,160 --> 00:26:23,480 Speaker 1: or if you don't, or if you want to in 580 00:26:23,560 --> 00:26:26,840 Speaker 1: the future. But what I've noticed, especially in my DMS, 581 00:26:27,040 --> 00:26:29,320 Speaker 1: is a lot of people find themselves and I mean 582 00:26:29,359 --> 00:26:31,680 Speaker 1: we all experience it, just getting stuck in a rut, 583 00:26:31,720 --> 00:26:34,080 Speaker 1: whether it's in your job that you've been in for 584 00:26:34,119 --> 00:26:36,719 Speaker 1: a while, or if you're wanting to change careers, or 585 00:26:36,760 --> 00:26:39,080 Speaker 1: if you're wanting to take the leap and start a business, 586 00:26:39,080 --> 00:26:41,280 Speaker 1: but you just feel stuck in your career that you've 587 00:26:41,280 --> 00:26:44,200 Speaker 1: been doing for so long. So I guess my question 588 00:26:44,240 --> 00:26:47,360 Speaker 1: to you is what kind of practical tips and advice 589 00:26:47,480 --> 00:26:49,760 Speaker 1: do you have for people who are just wanting to 590 00:26:50,400 --> 00:26:53,359 Speaker 1: break the cycle and make that change when it comes 591 00:26:53,359 --> 00:26:54,760 Speaker 1: to their career or business. 592 00:26:55,080 --> 00:26:58,480 Speaker 3: Yeah. Well, number one, it's great listening to this podcast. 593 00:26:58,680 --> 00:27:00,480 Speaker 2: Listen to a big business. 594 00:27:01,400 --> 00:27:04,919 Speaker 3: Because you do what you feed your brain and the 595 00:27:04,920 --> 00:27:07,160 Speaker 3: information that you listen to on that education is so 596 00:27:07,200 --> 00:27:09,960 Speaker 3: powerful in helping you make change. So yeah, definitely fill 597 00:27:10,000 --> 00:27:13,040 Speaker 3: your mind with some great podcasts, some great books. But 598 00:27:13,119 --> 00:27:16,000 Speaker 3: self awareness what we're talking about before, like really understanding well, 599 00:27:16,000 --> 00:27:17,879 Speaker 3: what are my strengths, What am I good at? What 600 00:27:18,720 --> 00:27:22,040 Speaker 3: lights me up? What feels like I'm not working? What 601 00:27:22,640 --> 00:27:23,720 Speaker 3: do people say I'm good at? 602 00:27:23,800 --> 00:27:27,360 Speaker 1: Naturally, I think a lot of people think that they 603 00:27:27,440 --> 00:27:29,000 Speaker 1: don't have that opportunity. 604 00:27:29,000 --> 00:27:31,200 Speaker 2: And I can use my partner Aj as an example. 605 00:27:31,240 --> 00:27:34,399 Speaker 1: So when we first met, he was an electrician, he'd 606 00:27:34,440 --> 00:27:36,600 Speaker 1: been an electrician for fifteen years, and he was just 607 00:27:36,640 --> 00:27:41,040 Speaker 1: working in his family's business and I was just starting fate. 608 00:27:41,240 --> 00:27:44,040 Speaker 1: So I'd already you know, been in my online career 609 00:27:44,119 --> 00:27:47,239 Speaker 1: self employed for maybe like four or five years by 610 00:27:47,280 --> 00:27:49,760 Speaker 1: the time I met him, so I was very much 611 00:27:49,760 --> 00:27:51,960 Speaker 1: in the mindset of I can do anything, like I'm 612 00:27:51,960 --> 00:27:53,800 Speaker 1: in this entrepreneur, look at me go kind of thing. 613 00:27:54,080 --> 00:27:58,199 Speaker 1: And he came into my world, and I instantly noticed 614 00:27:58,200 --> 00:28:01,960 Speaker 1: in him how unhappy he he was, because he was 615 00:28:02,000 --> 00:28:03,920 Speaker 1: just stuck in a rut of working the same job 616 00:28:03,920 --> 00:28:05,760 Speaker 1: that he'd done since he dropped out of school to 617 00:28:05,800 --> 00:28:09,720 Speaker 1: become an electrician. And I saw patterns in him that 618 00:28:09,840 --> 00:28:12,359 Speaker 1: I had seen in myself when I was working my 619 00:28:12,440 --> 00:28:14,400 Speaker 1: nine to five's and hated I hated. 620 00:28:14,080 --> 00:28:15,640 Speaker 2: All of them like I hated all of them. 621 00:28:16,119 --> 00:28:17,720 Speaker 1: And I was seeing it in him where he would 622 00:28:17,720 --> 00:28:20,160 Speaker 1: wake up angry, and then he would come home angry, 623 00:28:20,480 --> 00:28:22,280 Speaker 1: and then he'd fall asleep on the lounge for hours 624 00:28:22,280 --> 00:28:24,160 Speaker 1: in the afternoon because he was just like so mentally 625 00:28:24,200 --> 00:28:27,280 Speaker 1: exhausted from just doing the same thing over and over. 626 00:28:27,320 --> 00:28:30,160 Speaker 1: And I would say to him, because I was trying 627 00:28:30,160 --> 00:28:31,479 Speaker 1: to go up, you know, and I felt like he 628 00:28:31,520 --> 00:28:34,080 Speaker 1: was like plateauing or going down, and I would try 629 00:28:34,080 --> 00:28:36,680 Speaker 1: to encourage him and say, why don't we why don't 630 00:28:36,680 --> 00:28:39,560 Speaker 1: you do something different, because like AJ's so good at everything, 631 00:28:39,640 --> 00:28:41,480 Speaker 1: and then I was saying, how about we just look 632 00:28:41,520 --> 00:28:43,800 Speaker 1: at getting you a different job as an electrician, but 633 00:28:43,920 --> 00:28:46,720 Speaker 1: just change companies just for a change of scenery, or 634 00:28:46,760 --> 00:28:48,000 Speaker 1: I was saying, why don't. 635 00:28:47,800 --> 00:28:49,680 Speaker 2: You become a paramedic. 636 00:28:49,800 --> 00:28:51,640 Speaker 1: Like he could do anything he put his mind to, 637 00:28:51,720 --> 00:28:53,720 Speaker 1: and he would always say to me, and it was 638 00:28:53,760 --> 00:28:56,200 Speaker 1: that mental thing of him not being self aware. He 639 00:28:56,240 --> 00:28:59,760 Speaker 1: would say, I can't, like I can't, there's no point 640 00:29:00,120 --> 00:29:02,320 Speaker 1: if I just go and change to a different electrical company, 641 00:29:02,320 --> 00:29:04,720 Speaker 1: it's just going to be the same. And he was 642 00:29:04,800 --> 00:29:07,840 Speaker 1: so in that mindset of like these limiting beliefs that 643 00:29:07,880 --> 00:29:10,560 Speaker 1: he couldn't do anything else other than what he was doing. 644 00:29:10,600 --> 00:29:14,080 Speaker 1: And I think that's such a common thing for everyone 645 00:29:14,120 --> 00:29:16,600 Speaker 1: to experience, just like getting stuck in that one place 646 00:29:16,880 --> 00:29:19,400 Speaker 1: and feeling like there's no other options and that's what 647 00:29:19,440 --> 00:29:20,920 Speaker 1: it's going to be forever kind of thing. 648 00:29:20,960 --> 00:29:21,640 Speaker 2: And it wasn't. 649 00:29:21,520 --> 00:29:24,640 Speaker 1: Until like he slowly eventually started working with me because 650 00:29:24,640 --> 00:29:26,160 Speaker 1: he was just helping me and it was his natural 651 00:29:26,200 --> 00:29:29,040 Speaker 1: progression over the first few years of fate existing. Now 652 00:29:29,040 --> 00:29:33,280 Speaker 1: he runs the company with me, and when he gave 653 00:29:33,360 --> 00:29:36,360 Speaker 1: up being an electrician, he's like, I didn't realize, but 654 00:29:36,440 --> 00:29:38,440 Speaker 1: now I'm just so happy, like and I feel so 655 00:29:38,520 --> 00:29:41,480 Speaker 1: much more confident because I've gone out and done something different. 656 00:29:42,080 --> 00:29:44,120 Speaker 1: And so what are your thoughts on that When people 657 00:29:44,160 --> 00:29:46,800 Speaker 1: do get in that mindset of feeling like there is 658 00:29:47,000 --> 00:29:49,600 Speaker 1: no other options for them, or that they can't go 659 00:29:49,680 --> 00:29:52,600 Speaker 1: out and change careers or start a new business, I 660 00:29:52,680 --> 00:29:55,240 Speaker 1: just feel like those limiting beliefs are normal. 661 00:29:55,840 --> 00:29:59,960 Speaker 3: Yeah. Well, sometimes it's about having a coach or someone 662 00:30:00,080 --> 00:30:02,880 Speaker 3: coming alongside you. So you were that person for AJ, 663 00:30:03,080 --> 00:30:05,600 Speaker 3: weren't you like come on, like get it on board? 664 00:30:05,640 --> 00:30:07,560 Speaker 1: And it felt like yeah, bless it a lot of 665 00:30:07,640 --> 00:30:10,160 Speaker 1: points there, like we could fight and almost break up 666 00:30:10,200 --> 00:30:12,880 Speaker 1: because I was getting so frustrated because I could see 667 00:30:12,880 --> 00:30:16,480 Speaker 1: his potential and he couldn't. And that was so frustrating 668 00:30:16,480 --> 00:30:19,320 Speaker 1: for me because I'm like, come on, like, become a firefighter, 669 00:30:19,360 --> 00:30:21,720 Speaker 1: like you can do anything. You're freaking thirty or however 670 00:30:21,720 --> 00:30:22,760 Speaker 1: old he was at the time. 671 00:30:22,960 --> 00:30:24,680 Speaker 2: Yeah, and he was like, no, I can't. 672 00:30:25,040 --> 00:30:29,480 Speaker 3: Yeah. Eighty percent is mindset. Yes, So so a twenty 673 00:30:29,480 --> 00:30:32,960 Speaker 3: percent action eighty percent mindset. Really, so often we have 674 00:30:33,000 --> 00:30:36,200 Speaker 3: these limiting beliefs, and so it's trying to adjust to 675 00:30:36,240 --> 00:30:39,840 Speaker 3: this growth mindset, which is I can learn I can adapt, 676 00:30:40,000 --> 00:30:42,440 Speaker 3: I can change, but it's really hard if you're in 677 00:30:42,480 --> 00:30:46,440 Speaker 3: that really negative spiral. Sometimes it takes a coach or 678 00:30:46,520 --> 00:30:49,680 Speaker 3: a therapist or a career coountcilor to really help you 679 00:30:49,840 --> 00:30:52,360 Speaker 3: see well there's other options. And sometimes, yeah, people don't 680 00:30:52,360 --> 00:30:54,880 Speaker 3: want to listen to family and friends and sometimes they're 681 00:30:54,920 --> 00:30:56,680 Speaker 3: just not ready to hear that too. So they've got 682 00:30:56,720 --> 00:30:58,640 Speaker 3: to be ready for change as well. But if you're 683 00:30:58,680 --> 00:31:01,000 Speaker 3: someone that's ready for change and you know you need 684 00:31:01,000 --> 00:31:03,040 Speaker 3: a little bit support, go and find somebody that can 685 00:31:03,080 --> 00:31:05,040 Speaker 3: sit with you and map this out and give you 686 00:31:05,040 --> 00:31:07,960 Speaker 3: some options, some really practical steps. I think what I 687 00:31:08,000 --> 00:31:10,640 Speaker 3: find is most people try and do too much too soon. 688 00:31:11,320 --> 00:31:13,080 Speaker 3: You know, sometimes it's just about dipping your toe in 689 00:31:13,120 --> 00:31:15,440 Speaker 3: the water, just trying go on, doing a little short 690 00:31:15,520 --> 00:31:18,200 Speaker 3: course or going and talking to somebody who works in 691 00:31:18,200 --> 00:31:20,520 Speaker 3: that particular industry and we'll figure out what's good about 692 00:31:20,520 --> 00:31:22,560 Speaker 3: it and what's not so good about it. So sometimes 693 00:31:22,600 --> 00:31:26,080 Speaker 3: it's just like little tiny steps then help you, you know, 694 00:31:26,120 --> 00:31:27,760 Speaker 3: make those changes over time as well. 695 00:31:28,200 --> 00:31:29,240 Speaker 2: I couldn't agree more. 696 00:31:29,640 --> 00:31:33,200 Speaker 1: Hope everyone out there that's listening is feeling inspired by this, 697 00:31:33,280 --> 00:31:34,000 Speaker 1: get out there. 698 00:31:33,880 --> 00:31:34,479 Speaker 2: And do the thing. 699 00:31:34,680 --> 00:31:37,560 Speaker 1: Yeah, And much like I was saying earlier, how you know, 700 00:31:37,600 --> 00:31:40,280 Speaker 1: building my business has given me so much self confidence. 701 00:31:40,360 --> 00:31:42,120 Speaker 1: I feel like even if you are starting with those 702 00:31:42,160 --> 00:31:47,200 Speaker 1: tiny little steps and just doing something outside of your norm, like, 703 00:31:47,280 --> 00:31:49,760 Speaker 1: I think that's what builds your confidence to then go 704 00:31:49,800 --> 00:31:52,880 Speaker 1: out and do more. I think with anything, whether it's 705 00:31:52,920 --> 00:31:56,200 Speaker 1: changing careers or starting a business, it's actually just that 706 00:31:56,280 --> 00:31:59,120 Speaker 1: first little step. That's actually the hardest bit of all. Yeah, 707 00:31:59,200 --> 00:32:01,479 Speaker 1: Like it's not actually changing careers that's the hard bit. 708 00:32:01,520 --> 00:32:04,040 Speaker 1: It's just like taking that first little step, even if 709 00:32:04,080 --> 00:32:07,440 Speaker 1: it's tiny. But then once you start walking, like your 710 00:32:07,520 --> 00:32:08,640 Speaker 1: legs will just keep going. 711 00:32:08,800 --> 00:32:11,200 Speaker 3: That's it. You get momentum, don't you, And you get confidence. 712 00:32:11,200 --> 00:32:12,960 Speaker 3: If you try and map out the ten steps in 713 00:32:12,960 --> 00:32:15,000 Speaker 3: front of you, it can be really overwhelming. So just 714 00:32:15,040 --> 00:32:17,880 Speaker 3: do the first thing and agree more you're still stuck 715 00:32:17,920 --> 00:32:20,960 Speaker 3: after that, do something to help somebody else. How can 716 00:32:21,000 --> 00:32:23,280 Speaker 3: I add value? Where is there a need? And how 717 00:32:23,280 --> 00:32:25,760 Speaker 3: can I add value? And just follow that thread, because 718 00:32:25,760 --> 00:32:27,720 Speaker 3: often when you're doing something that makes a difference, or 719 00:32:27,720 --> 00:32:30,480 Speaker 3: you're helping someone else or supporting somebody else, that then 720 00:32:30,520 --> 00:32:32,920 Speaker 3: actually makes you feel really good too, you know, because 721 00:32:32,920 --> 00:32:35,160 Speaker 3: you're doing something to make a difference. So if all 722 00:32:35,200 --> 00:32:37,000 Speaker 3: else fails, see you need and feel it. 723 00:32:41,280 --> 00:32:43,360 Speaker 1: Well, this chat has been great so far. I mean 724 00:32:43,360 --> 00:32:45,400 Speaker 1: I feel like we could talk for the next three hours. 725 00:32:45,760 --> 00:32:47,040 Speaker 1: Might have to get you back for a part too. 726 00:32:47,160 --> 00:32:48,800 Speaker 1: We'll get you back in the bonus. How about that, 727 00:32:48,800 --> 00:32:50,960 Speaker 1: We'll do a bonus. We'll keep the conversation going in 728 00:32:51,000 --> 00:32:54,200 Speaker 1: the bonus. But do you have any final thoughts for me? 729 00:32:55,040 --> 00:32:57,920 Speaker 3: Yeah? I think one thread that you said before was 730 00:32:58,000 --> 00:32:59,720 Speaker 3: that you know, sometimes you don't ever feel like you 731 00:32:59,800 --> 00:33:04,239 Speaker 3: say you know, you're always wanting more and what I love, well, 732 00:33:04,240 --> 00:33:08,080 Speaker 3: I think we're again. There's this need for validation that 733 00:33:08,440 --> 00:33:11,680 Speaker 3: I am enough that I am And each time you 734 00:33:11,680 --> 00:33:13,120 Speaker 3: get a win, you get a bit of a dopamine 735 00:33:13,200 --> 00:33:15,320 Speaker 3: hit as well, like it feels good, So you're chasing 736 00:33:15,360 --> 00:33:17,479 Speaker 3: that to a little bit as well, and that kind 737 00:33:17,520 --> 00:33:22,000 Speaker 3: of drive. So I often encourage people to measure yourself 738 00:33:22,160 --> 00:33:27,600 Speaker 3: against your values versus your metrics. So how well am 739 00:33:27,600 --> 00:33:30,760 Speaker 3: I living out my values right now? And score yourself 740 00:33:30,800 --> 00:33:34,560 Speaker 3: based on that as opposed to how successful you are 741 00:33:34,720 --> 00:33:37,640 Speaker 3: or how well the business is doing. But kind of 742 00:33:37,640 --> 00:33:40,400 Speaker 3: measuring your impact and how you are becoming the person 743 00:33:40,440 --> 00:33:42,600 Speaker 3: that you want to be is a really huge thing, 744 00:33:42,680 --> 00:33:46,320 Speaker 3: and also going look at how far I've come versus 745 00:33:46,400 --> 00:33:49,120 Speaker 3: how far I've got to go. So we all it's 746 00:33:49,120 --> 00:33:50,560 Speaker 3: called the gap and the game. Look at how much 747 00:33:50,560 --> 00:33:53,200 Speaker 3: I've gained, look at how much I've already accomplished, versus 748 00:33:53,280 --> 00:33:55,560 Speaker 3: oh my gosh, there's so much more I need to do. 749 00:33:56,120 --> 00:33:59,040 Speaker 3: So it's often just these little shifts in our perspective 750 00:33:59,200 --> 00:34:03,480 Speaker 3: that can depletely change how we operate in business, where 751 00:34:04,040 --> 00:34:07,280 Speaker 3: we can learn to validate ourselves and going wow, like 752 00:34:07,320 --> 00:34:09,400 Speaker 3: I showed up as who I want to be today. 753 00:34:09,880 --> 00:34:12,239 Speaker 3: I acted with compassion and empathy, and you know I 754 00:34:12,320 --> 00:34:15,359 Speaker 3: was patient in that moment versus oh, I've made all 755 00:34:15,360 --> 00:34:18,560 Speaker 3: these sales? Does that make sense? No shifting how you're 756 00:34:18,600 --> 00:34:21,680 Speaker 3: measuring your success? And I often say, you know, the 757 00:34:21,719 --> 00:34:23,759 Speaker 3: true measure of success is how you live out your 758 00:34:23,840 --> 00:34:25,239 Speaker 3: values about who you want to be and how you 759 00:34:25,239 --> 00:34:25,879 Speaker 3: want to show up. 760 00:34:26,320 --> 00:34:28,600 Speaker 2: Yeah, I absolutely love that. I think Xander asked me 761 00:34:28,640 --> 00:34:32,359 Speaker 2: the question like a few months back now. I think 762 00:34:32,360 --> 00:34:35,600 Speaker 2: it was you, Xander, and you said, who are you 763 00:34:35,880 --> 00:34:38,239 Speaker 2: without all of your achievements? 764 00:34:38,320 --> 00:34:39,799 Speaker 3: Yeah, that's insightful. 765 00:34:39,920 --> 00:34:42,520 Speaker 1: He asked me that question just on the pod randomly 766 00:34:42,560 --> 00:34:43,160 Speaker 1: one day. 767 00:34:43,719 --> 00:34:45,960 Speaker 4: Is that was that the question I did because I 768 00:34:46,200 --> 00:34:48,319 Speaker 4: was kind of I'm going through a bit of a 769 00:34:48,480 --> 00:34:53,120 Speaker 4: transformative experience now where I put too much value on 770 00:34:53,200 --> 00:34:58,319 Speaker 4: my achievements and my goals, and that people's impression of 771 00:34:58,360 --> 00:35:02,200 Speaker 4: me and faith in me and and likability was based 772 00:35:02,239 --> 00:35:04,399 Speaker 4: on that. And now I've kind of shifted and I've 773 00:35:04,400 --> 00:35:09,160 Speaker 4: gone these things shouldn't matter to other people. What should 774 00:35:09,160 --> 00:35:11,799 Speaker 4: matter is who I am. And so now I'm kind 775 00:35:11,840 --> 00:35:15,640 Speaker 4: of in this position of unraveling this mindset that I 776 00:35:15,680 --> 00:35:18,000 Speaker 4: should be building relationships and connections based on who I 777 00:35:18,040 --> 00:35:21,759 Speaker 4: am as a person, and that these achievements they're not me. 778 00:35:22,160 --> 00:35:25,319 Speaker 2: Which is things because we're also focused on our achievements. 779 00:35:25,320 --> 00:35:26,520 Speaker 2: And when Xander asked me that. 780 00:35:26,520 --> 00:35:28,799 Speaker 1: Question in the studio, I'm like, I actually don't have 781 00:35:28,840 --> 00:35:31,799 Speaker 1: an answer for that. I don't have an answer of like, 782 00:35:31,880 --> 00:35:35,560 Speaker 1: who am I without everything that I'm achieving, because that's everything. 783 00:35:35,160 --> 00:35:35,680 Speaker 2: That I do. 784 00:35:36,080 --> 00:35:37,600 Speaker 1: I'm like, you're gonna have to leave that with me, 785 00:35:37,640 --> 00:35:39,960 Speaker 1: And that question is stuck with me because it's like. 786 00:35:39,960 --> 00:35:41,840 Speaker 2: Who are we without all of our achievements? 787 00:35:41,960 --> 00:35:44,120 Speaker 1: Especially if you are an entrepreneur and a business owner 788 00:35:44,120 --> 00:35:46,000 Speaker 1: and it's just go, go, go twenty four to seven, 789 00:35:46,520 --> 00:35:50,359 Speaker 1: you kind of lose sense of like who you are 790 00:35:50,440 --> 00:35:52,520 Speaker 1: at the end of the day, because that's all you become. 791 00:35:52,760 --> 00:35:55,440 Speaker 3: Yeah, and often say, you know, we're a human being, 792 00:35:55,719 --> 00:35:58,359 Speaker 3: not a human doing Yes. 793 00:35:59,400 --> 00:36:01,839 Speaker 2: Yes, So who are? Who do you want to be? 794 00:36:02,120 --> 00:36:03,520 Speaker 3: How do you want to show up? How do you 795 00:36:03,520 --> 00:36:05,040 Speaker 3: want to love? You know? How do you want to 796 00:36:05,680 --> 00:36:08,080 Speaker 3: you know, be there for people? I think really that 797 00:36:08,080 --> 00:36:10,480 Speaker 3: comes back to that. And you know, you often hear 798 00:36:10,520 --> 00:36:13,680 Speaker 3: people on their deathbed, no one's really talking about the 799 00:36:13,680 --> 00:36:17,600 Speaker 3: empires they build, No I know how you know, how 800 00:36:17,600 --> 00:36:20,080 Speaker 3: they loved and how they were, how they spent their time, 801 00:36:20,160 --> 00:36:22,080 Speaker 3: how they spent their time, and how they gave back. 802 00:36:22,120 --> 00:36:24,520 Speaker 3: And so I'm all about you know, let's let's come 803 00:36:24,560 --> 00:36:26,480 Speaker 3: back to values. Let's come back to who you want 804 00:36:26,520 --> 00:36:28,120 Speaker 3: to be and how you want to show up versus 805 00:36:29,120 --> 00:36:31,600 Speaker 3: you know, chasing the gold stars and the applause. Yes, 806 00:36:31,680 --> 00:36:35,000 Speaker 3: if you can learn to validate yourself like, hey, I'm okay, 807 00:36:35,640 --> 00:36:37,280 Speaker 3: I don't need to do I don't need to perform, 808 00:36:37,440 --> 00:36:40,120 Speaker 3: I'm okay just being who I am. I'm enough, And 809 00:36:40,400 --> 00:36:42,160 Speaker 3: it all comes back to the I'm not enough, right, 810 00:36:42,640 --> 00:36:45,760 Speaker 3: I need to have these gold stars and the applause 811 00:36:45,880 --> 00:36:47,560 Speaker 3: to make me feel like I'm enough. So if you 812 00:36:47,560 --> 00:36:49,440 Speaker 3: can recognize that story and then you can come back 813 00:36:49,480 --> 00:36:51,239 Speaker 3: and go, I am enough. I don't need to do 814 00:36:51,280 --> 00:36:53,360 Speaker 3: anything to prove my worst and value. 815 00:36:53,640 --> 00:36:54,080 Speaker 2: I love that. 816 00:36:54,120 --> 00:36:56,160 Speaker 1: I think I need to take that into twenty twenty 817 00:36:56,200 --> 00:37:00,680 Speaker 1: five and worry about that rather than achieving the next thing. 818 00:37:00,800 --> 00:37:03,480 Speaker 3: Yeah, and look, am I going to be helpful Britain? 819 00:37:03,560 --> 00:37:05,279 Speaker 3: This is something I can help you with offline, but 820 00:37:05,440 --> 00:37:06,800 Speaker 3: is to come up with a bit of a personal 821 00:37:06,840 --> 00:37:10,840 Speaker 3: mission statement like what's your compass? And it's just a 822 00:37:10,920 --> 00:37:14,360 Speaker 3: nice little one liner where you're like, right, everything comes 823 00:37:14,400 --> 00:37:14,799 Speaker 3: back to that. 824 00:37:15,719 --> 00:37:17,200 Speaker 2: I love that we can do that. 825 00:37:17,320 --> 00:37:19,239 Speaker 3: Yeah. So mine is like to empower and encourage people 826 00:37:19,280 --> 00:37:21,720 Speaker 3: to live their best life. So I do that in Philly, 827 00:37:21,800 --> 00:37:24,359 Speaker 3: I do that in my consulting. I do that with 828 00:37:24,440 --> 00:37:26,760 Speaker 3: my family, Like how do I show up and encourage 829 00:37:26,800 --> 00:37:28,719 Speaker 3: and empower people to do live their best life? So 830 00:37:29,440 --> 00:37:32,279 Speaker 3: it can be really motivating because then it's not about you, 831 00:37:32,360 --> 00:37:34,160 Speaker 3: It's about how can I help others? How can I 832 00:37:34,200 --> 00:37:34,680 Speaker 3: show up? 833 00:37:34,840 --> 00:37:37,120 Speaker 1: Yeah, we're gonna do that. We're gonna have a mission 834 00:37:37,120 --> 00:37:38,399 Speaker 1: statement for twenty five. 835 00:37:38,520 --> 00:37:41,160 Speaker 2: Stay tuned. I'm gonna spill it on the pod. Yeah, 836 00:37:41,560 --> 00:37:42,120 Speaker 2: live it out. 837 00:37:42,320 --> 00:37:43,760 Speaker 3: Yeah, just a nice compass. 838 00:37:43,880 --> 00:37:45,839 Speaker 2: Yeah, well, this has been so great having you on. 839 00:37:45,960 --> 00:37:46,960 Speaker 2: Thank you so much. 840 00:37:47,440 --> 00:37:49,239 Speaker 1: We always wrap up, and I don't know if we 841 00:37:49,280 --> 00:37:51,760 Speaker 1: told you this, but we always wrap up each episode 842 00:37:51,800 --> 00:37:53,840 Speaker 1: of Big Business just with the tip of the week. Now, 843 00:37:53,880 --> 00:37:56,280 Speaker 1: I feel like you've already given us like one hundred tips. 844 00:37:56,480 --> 00:37:58,960 Speaker 1: It doesn't have to be about business. It can be life, 845 00:37:58,960 --> 00:38:01,400 Speaker 1: it can be personal, it can be fun, it can 846 00:38:01,440 --> 00:38:04,080 Speaker 1: be anything. Do you have a finishing tip of the 847 00:38:04,120 --> 00:38:06,720 Speaker 1: week for us, even though you've already given as one hundred. 848 00:38:07,200 --> 00:38:10,640 Speaker 3: I do think authentically yourself? Yeah, everyone else is taken. 849 00:38:11,560 --> 00:38:14,760 Speaker 2: I love it. Yeah, straight to the point, be yourself. 850 00:38:14,880 --> 00:38:17,720 Speaker 1: Yeah, you heard it here first everyone. Where can everyone 851 00:38:17,800 --> 00:38:20,680 Speaker 1: find you? Do you have any self promoing that you want? 852 00:38:20,800 --> 00:38:22,880 Speaker 3: Yeah? Look, I'm not huge on Instagram or anything like that, 853 00:38:22,960 --> 00:38:26,239 Speaker 3: but www dot Susie, Plush, dot com dot au. But 854 00:38:26,520 --> 00:38:29,880 Speaker 3: villi is that's where you find me. Jump on insta 855 00:38:30,200 --> 00:38:34,040 Speaker 3: VILLI v I double l e y. That's where most 856 00:38:34,080 --> 00:38:36,319 Speaker 3: of my time and attention is going at the moment. 857 00:38:36,360 --> 00:38:39,840 Speaker 3: It's really to empower females on both sides, busy families, 858 00:38:39,840 --> 00:38:42,080 Speaker 3: getting them the support they need, but also helping women 859 00:38:42,160 --> 00:38:45,279 Speaker 3: find opportunities to earn an income, so yeah. Check out 860 00:38:45,320 --> 00:38:46,120 Speaker 3: Villy on Instagram. 861 00:38:46,160 --> 00:38:48,480 Speaker 1: We'll also leave all the links in the show notes 862 00:38:48,560 --> 00:38:51,080 Speaker 1: as usual. Susie, thank you so much for being on 863 00:38:51,120 --> 00:38:51,640 Speaker 1: Big Business. 864 00:38:51,680 --> 00:38:52,440 Speaker 3: Thanks so much for having me. 865 00:38:52,480 --> 00:38:52,760 Speaker 4: Guys,