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Speaker 1: It's the Twelve Days of Big Business. Hello and happy holidays.

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Speaker 1: Welcome to another episode of the Twelve Days of Big Business,

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Speaker 1: where every day until Christmas Eve you get a brand

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Speaker 1: new episode and a chance to win big Each episode

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Speaker 1: has a secret code word hidden inside, and when you

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Speaker 1: enter it on our website, you'll go into the draw

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Speaker 1: to win our Big Business Christmas Bundle, packed with goodies

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Speaker 1: from some of the brands you've heard directly from on

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Speaker 1: Big Business. We're talking Lush, Sunday Body, the Breakout, Hack

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Speaker 1: Booth Haircare, Russ Energy, Funday Natural Suites are Live Body,

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Speaker 1: and of course Fate. Collect every code word and stack

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Speaker 1: your chances. Head to the Nova Wind page online to enter,

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Speaker 1: or click the link in the show notes. Now let's

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Speaker 1: dive into today's episode and listen out for that code word.

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Speaker 1: Let's read out another DM that I have gotten on

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Speaker 1: our Big Business podcast dms, which, by the way, if

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Speaker 1: you ever want to send us something, I know I

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Speaker 1: say this all the time in all of my episodes,

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Speaker 1: but we have an Instagram account for the pod. It's

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Speaker 1: just Big Business Underscore podcast. I'm pretty sure feel free

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Speaker 1: to send us a DM. Because the dms are monitored

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Speaker 1: by myself, April, as well as producer X so we

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Speaker 1: will absolutely see it and we love hearing from you

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Speaker 1: no matter what it is. So for this episode of

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Speaker 1: the Twelve Days of Big Business, I'm going to read

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Speaker 1: one of them out. And this is actually someone giving

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Speaker 1: me a little bit of advice based off a previous

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Speaker 1: episode that I did talking about fate traditions, and I

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Speaker 1: thought this is great for me to learn from, but

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Speaker 1: also it's something that we can all learn from and

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Speaker 1: take away something from it. This is quite a long DM,

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Speaker 1: it's a bit of a story, so let me just

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Speaker 1: read it out and I'll kind of give some comments

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Speaker 1: as I go. So this person says, and this is

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Speaker 1: from Peter, by the way, so thank you, Peter. Peter said,

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Speaker 1: I loved the Influencers Verse staff Christmas Party episode, Britt.

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Speaker 1: I truly love hearing how much you value your team

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Speaker 1: and the effort you go to to show them that.

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Speaker 1: I can assure you that over the longer term, it

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Speaker 1: is absolutely worth it. And just for context, if you

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Speaker 1: haven't listened to that episode, it's an episode where I

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Speaker 1: got a question from someone asking about whether I believe

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Speaker 1: that businesses should put on staff Christmas dinners and parties

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Speaker 1: for every single person, and I kind of gave all

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Speaker 1: my insights and thoughts, and yes, I absolutely do think

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Speaker 1: it's worth it. And so this is Peter's message. Following

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Speaker 1: up from that, she says, you clearly don't need any

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Speaker 1: unsolicited advice. You're doing amazing. Hey, you can give me

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Speaker 1: advice anytime, honestly, like I'm far from perfect and still

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Speaker 1: learning every single day. But for what it's worth, I

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Speaker 1: wanted to share something we have learned over nearly twenty

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Speaker 1: years at their business. Framing all of those efforts as

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Speaker 1: fate traditions when you talk about them internally might make

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Speaker 1: them even more meaningful over time, As you have so

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Speaker 1: clearly figured out, people love being a part of something

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Speaker 1: bigger than just a job. I one hundred percent agree.

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Speaker 1: I can't tell you how valuable traditions become in creating

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Speaker 1: and maintaining that magic in the culture you are clearly

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Speaker 1: committed to nurturing. Here are some of their traditions in

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Speaker 1: their workplace, none of which are particularly earth shattering, but

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Speaker 1: together they add up to a lot. And don't worry,

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Speaker 1: I'm learning from plenty of your ideas too. Okay, So

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Speaker 1: here we go. I think We've got a few different

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Speaker 1: little categories here. Christmas. It's always fun. They always do

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Speaker 1: a fun activity from water slides to sand sculpting to

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Speaker 1: everything in between, followed by a lunch or dinner celebration

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Speaker 1: with the added tradition of a secret center that must

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Speaker 1: be homemade, secondhand, regifted, or recycled, and a spending limit

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Speaker 1: of ten dollars. Wow, I actually love that idea. The

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Speaker 1: creativity in our team is often hilarious. People look forward

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Speaker 1: to it all year. We take our whole team, no

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Speaker 1: matter where they work in the business, away for a

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Speaker 1: two day retreat every year. Oh my god, I would

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Speaker 1: love to do that. We call it field Day. We've

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Speaker 1: done everything from resort hotels to farms days to beachside

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Speaker 1: holiday parks. But again, the level of luxury or not

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Speaker 1: is completely secondary to the traditions. It has created a

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Speaker 1: tradition within our field Day tradition. At some stage over

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Speaker 1: the two days, every single person must get up and

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Speaker 1: tell a joke. This has all helped Field Day achieve

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Speaker 1: legend status and is often the first thing our team

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Speaker 1: tells a new hire about on the money, thing which

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Speaker 1: has served us well. Sorry, I'm getting this is such

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Speaker 1: a long message, so I'm sorry if I'm reading it wrong.

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Speaker 1: What has served us well, sorry, is having more of

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Speaker 1: a per person spend in mind for all of these things,

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Speaker 1: not that we share what it is rather than the

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Speaker 1: total cost of a specific event. That way, whether the

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Speaker 1: team is five, fifteen, fifty or more, we're broadly delivering

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Speaker 1: a similar level of experience. I'd hate for things to

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Speaker 1: get less exciting the longer people are with us, simply

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Speaker 1: because a set budget has to spread further. I love that,

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Speaker 1: And we've got other traditions here, so around breaking up

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Speaker 1: your DM because it's only one big, bloody paragraph. But

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Speaker 1: to circle back, first of all, I love your Christmas

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Speaker 1: tradition of always doing a fun activity. We love an

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Speaker 1: activity too, and we did a wine tour for our

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Speaker 1: head office this year. I remember last year. I think

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Speaker 1: it was for like our retail teams. They all did

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Speaker 1: an active like the High Jinks Hotel or I can't

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Speaker 1: remember what else they did, but they did activities. And

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Speaker 1: I just love, you know, an activity rather than always

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Speaker 1: just doing a dinner. So I'm absolutely taking notes on that,

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Speaker 1: and I want to include more activities. I also love

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Speaker 1: the idea of the ten dollar secret Santa that must

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Speaker 1: be homemade, secondhand, regifted, or recycled. I think that's absolutely

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Speaker 1: hilarious and I will be taking notes and maybe doing

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Speaker 1: that next year. At the Fate Office, we always do

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Speaker 1: an optional secret Sander just for anyone that wants to

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Speaker 1: be in it, and I think we put a thirty

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Speaker 1: dollar budget, but like, you don't have to spend that

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Speaker 1: much whatsoever. And one year we did like you have

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Speaker 1: to get like a I don't remember if we did

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Speaker 1: you have to get a funny gift, but there was

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Speaker 1: one year where we all like got really funny gifts,

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Speaker 1: like someone got fish shoes, and then we do like

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Speaker 1: stealing one another's presence. And I think it's good to

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Speaker 1: do a secret Sander the way that we do it

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Speaker 1: in previous years, like ages ago, I think we did

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Speaker 1: a secret Santa where you got given someone. But what

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Speaker 1: we do now with head office and our warehouse is

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Speaker 1: it's an optional secret Senter. You can be in it

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Speaker 1: if you want, and then we just give them a

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Speaker 1: budget and you can just buy a generic gift that

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Speaker 1: like anyone would like. And what we do is we

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Speaker 1: put them all in a big sack or like spread

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Speaker 1: them all over the table and we put a number

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Speaker 1: on each gift, and then we pull out of a

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Speaker 1: hat our number and that's what gift we get. So

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Speaker 1: then people don't have the added pressure of knowing who

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Speaker 1: they're buying for, and if they don't know them that well,

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Speaker 1: they're not freaking out. But I love the idea of

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Speaker 1: it being ten dollars and you've got to make it

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Speaker 1: yourself or it has to be secondhand, because you're right,

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Speaker 1: that would be hilarious and also it sparks creativity. I

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Speaker 1: also love the idea of taking the team on a retreat.

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Speaker 1: I was talking with Daniel, who owns fun Day Lollies,

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Speaker 1: and he was saying that he just did that with

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Speaker 1: his team as well, and how amazing it was. So

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Speaker 1: absolutely taking notes for that, and to all of you listening,

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Speaker 1: if you're a business owner, take notes from this episode.

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Speaker 1: But let's continue with the rest of your message. We've

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Speaker 1: got a few other random traditions. There is a lot

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Speaker 1: on the first year anniversary with us. Each team member

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Speaker 1: gets a gold coast made surfboard, numbered and with a

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Speaker 1: message from us in the artwork. I think we're nearly

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Speaker 1: up to one hundred and twenty of those five year

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Speaker 1: anniversaries get a voucher to take the family on a holiday.

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Speaker 1: Ten year anniversaries are an epic dinner and party celebrating

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Speaker 1: the guest of honor. That's fucking iconic, and plenty of

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Speaker 1: other everyday traditions like teen barbecues and business lunches. Britt,

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Speaker 1: keep doing what you're doing, and kudos to you for

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Speaker 1: sharing it with the world. Warmest wishes Peter, Peter, thank

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Speaker 1: you so bloody much for sharing this. Going back to

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Speaker 1: your last traditions, I love the idea of anniversary traditions

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Speaker 1: and I'm sure, as you know, like the more like

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Speaker 1: the bigger a company gets, it becomes really hard to

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Speaker 1: juggle everyone's birthdays and anniversaries, and you know, because it

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Speaker 1: feels like it's happening every five seconds. But I love

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Speaker 1: the idea of introducing things for people's anniversaries. We have

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Speaker 1: some big anniversaries coming up in twenty twenty six, and

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Speaker 1: we've got a lot of five year anniversaries happening, and

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Speaker 1: I have had a lot of conversations with AJ and

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Speaker 1: a few of my leadership team to be like, we

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Speaker 1: need to do something for anniversaries. So you've definitely just

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Speaker 1: sparked my memory because I love the idea of celebrating

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Speaker 1: those huge milestones, and someone having a ten year anniversary

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Speaker 1: is an epic dinner and party. Look, I want to

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Speaker 1: make that happen at Fate two. I love the idea

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Speaker 1: of business lunches like b E wait, b e e up. Yeah,

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Speaker 1: And we love a good barbecue as well, and AJ

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Speaker 1: loves cooking on the barbecue. I'll tell you who else

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Speaker 1: I think would be good at cooking on a barbecue,

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Speaker 1: just randomly, Santa. I think Santa Sa Nta would cook

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Speaker 1: a real good barbecue. He just looks like the kind

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Speaker 1: of guy that would cook a mean snag. But I

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Speaker 1: think he'd have some competition on his hands with AJ,

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Speaker 1: if I'm being honest. But thank you again so much

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Speaker 1: Peter for sending this DM. I know you DMed me

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Speaker 1: this just to have a chat, but we thought this

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Speaker 1: would be a perfect little episode. There are so many

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Speaker 1: great ideas that you have provided us, and I wholeheartedly

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Speaker 1: agree that creating traditions within a workplace can go a

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Speaker 1: really long way. And like you said, even if they're

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Speaker 1: just little things, they all add up. We definitely have

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Speaker 1: a lot of traditions that we do within fate. This

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Speaker 1: year we started our fate maazing race, which you might

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Speaker 1: have seen on our stories, but this year we did

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Speaker 1: like an amazing race for our office and warehouse team

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Speaker 1: where we sent them on quite literally a scavenger hunt

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Speaker 1: around Newcastle, which is a really fun activity and we

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Speaker 1: want to bring it back every year. We got a

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Speaker 1: big trophy with like lots of name plarks on it.

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Speaker 1: We want to like put the team name that wins

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Speaker 1: on there every single year. But it's just endless the

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Speaker 1: kind of stuff that you can do with your staff.

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Speaker 1: And I agree that, you know, showing not respect, appreciation.

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Speaker 1: That's the word I was looking for, Showing appreciation to

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Speaker 1: your staff, even with the smallest of things, it really

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Speaker 1: can add up. And I know when you're a business

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Speaker 1: owner it's stressful and you're just putting out fires constantly.

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Speaker 1: But I think we also do need to, amongst the chaos,

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Speaker 1: really focus on celebrating our team by doing little traditions

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Speaker 1: or big ones, because it all adds up, you know,

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Speaker 1: to your overall workplace culture. So thank you for sharing

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Speaker 1: your ideas with me, Peter, and I'm glad you're learning

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Speaker 1: a thing or two from me as well. And that's

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Speaker 1: all for today's little extra episode of the Twelve Days

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Speaker 1: of Big Business, and I will be back quite literally

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Speaker 1: tomorrow