1 00:00:09,000 --> 00:00:11,440 Speaker 1: From the Australian. This is the weekend edition of The Front. 2 00:00:11,520 --> 00:00:18,360 Speaker 1: I'm Claire Harvey. Political chiefs of stuff are very powerful, 3 00:00:18,680 --> 00:00:22,520 Speaker 1: often kind of scary, individuals whose proximity to power can 4 00:00:22,600 --> 00:00:26,360 Speaker 1: blur with the exercise of their own very real influence. 5 00:00:27,040 --> 00:00:30,560 Speaker 1: Helping Nelson Mandela adjust to the modern world after three 6 00:00:30,600 --> 00:00:35,120 Speaker 1: decades in prison, navigating awkward palace politics, to smooth a 7 00:00:35,200 --> 00:00:39,800 Speaker 1: path for Tony Blair, secret meetings with rebel leaders, traveling 8 00:00:39,800 --> 00:00:43,280 Speaker 1: into war zones. These are the very duties of political 9 00:00:43,320 --> 00:00:46,960 Speaker 1: chiefs of staff. Who've spoken to Australian author Phoebe saint 10 00:00:47,040 --> 00:00:50,360 Speaker 1: Land Stocks for her new book The Right Hand. It 11 00:00:50,479 --> 00:00:53,840 Speaker 1: takes a close look at these second most powerful people 12 00:00:54,160 --> 00:00:57,840 Speaker 1: in the rooms where it happens. Today, Phoebe saint Land 13 00:00:57,880 --> 00:01:02,840 Speaker 1: Stocks is in conversation The Australian's liter editor Caroline Overington. 14 00:01:07,080 --> 00:01:10,120 Speaker 2: We're interrupting programs to tell you that Diana, Princess of 15 00:01:10,160 --> 00:01:13,840 Speaker 2: Wales is gravely ill in intensive care in Parace's Salpetrier 16 00:01:13,920 --> 00:01:17,000 Speaker 2: Hospital after being seriously injured in a car crash, which 17 00:01:17,120 --> 00:01:21,839 Speaker 2: very very tragic turn with confirmation from Buckingham Palace tonight 18 00:01:22,280 --> 00:01:25,479 Speaker 2: that the world has lost Princess Diana, at age thirty six, 19 00:01:26,080 --> 00:01:27,200 Speaker 2: dead in a car crash. 20 00:01:27,680 --> 00:01:33,160 Speaker 3: The Princess's body was brought home with royal ceremonial. Waiting 21 00:01:33,200 --> 00:01:36,080 Speaker 3: to receive it were the Prime Minister and the Defense Secretary. 22 00:01:37,360 --> 00:01:40,400 Speaker 4: Prime Minister, whose young family had met the princess and 23 00:01:40,440 --> 00:01:44,280 Speaker 4: her children recently paid an emotional tribute to her qualities. 24 00:01:44,880 --> 00:01:48,600 Speaker 1: Our thoughts and prayers are with Princess Diana's family, in 25 00:01:48,640 --> 00:01:49,960 Speaker 1: particular her two. 26 00:01:51,240 --> 00:01:55,720 Speaker 4: Sons, the two boys. Our hearts go out to them. 27 00:01:59,480 --> 00:02:03,880 Speaker 3: The Princess Diana died, Tony Blair blows away and they 28 00:02:03,920 --> 00:02:04,960 Speaker 3: couldn't wake him up. 29 00:02:07,120 --> 00:02:10,840 Speaker 1: This is author Phoebe Saint Elen Stalks recounting a conversation 30 00:02:10,960 --> 00:02:14,040 Speaker 1: with Jonathan Powell, former chief of staff to British Prime 31 00:02:14,040 --> 00:02:18,400 Speaker 1: Minister Tony Blair. When Princess Diana died in nineteen ninety seven, 32 00:02:18,480 --> 00:02:21,680 Speaker 1: it fell to political chief of staff Jonathan Powell to 33 00:02:21,720 --> 00:02:24,880 Speaker 1: get the news to his boss, UK Prime Minister Tony 34 00:02:24,919 --> 00:02:29,040 Speaker 1: Blair and deal with the immense outpouring of public grief 35 00:02:29,080 --> 00:02:33,600 Speaker 1: that followed. Blair released a famous statement describing Diana as 36 00:02:33,639 --> 00:02:36,959 Speaker 1: the People's Princess and spoke outside. 37 00:02:36,600 --> 00:02:37,600 Speaker 4: His local church. 38 00:02:38,760 --> 00:02:42,040 Speaker 1: Powell was closely involved in the days that followed, as 39 00:02:42,080 --> 00:02:46,359 Speaker 1: Blair urged the Queen to grasp and reflect the world's 40 00:02:46,440 --> 00:02:48,880 Speaker 1: grief at Diana's death, so. 41 00:02:48,840 --> 00:02:51,040 Speaker 3: They had to get a local police officer to break 42 00:02:51,080 --> 00:02:54,080 Speaker 3: in to the house that Blavlstager to wake him up overnight. 43 00:02:54,639 --> 00:02:57,680 Speaker 3: He is very open about his rocky relationship with the Queen. 44 00:02:58,080 --> 00:03:00,480 Speaker 3: Jonathan and the Queen didn't like each other to the 45 00:03:00,520 --> 00:03:02,320 Speaker 3: point where I think they read a dinner with like. 46 00:03:02,320 --> 00:03:05,040 Speaker 4: George Bush and George Bush after. 47 00:03:04,840 --> 00:03:07,040 Speaker 3: The dinner turned to Tony Blair and was like, what's 48 00:03:07,120 --> 00:03:10,600 Speaker 3: up with Jonathan and the Queen? And then he was 49 00:03:10,639 --> 00:03:14,480 Speaker 3: at bout Moral one time Jonathan and had brought his 50 00:03:14,560 --> 00:03:19,920 Speaker 3: girlfriend and the Queen's team found out that Jonathan and 51 00:03:19,960 --> 00:03:22,280 Speaker 3: his partner weren't married, and so they got pulled aside 52 00:03:22,280 --> 00:03:24,240 Speaker 3: one day and like you have to go home because 53 00:03:24,280 --> 00:03:26,080 Speaker 3: we don't want to send a bad message to Charles 54 00:03:26,120 --> 00:03:30,600 Speaker 3: and Camilla who weren't married. Obviously, Jonathan played a huge 55 00:03:30,760 --> 00:03:34,280 Speaker 3: role in what was happening with Ireland at the time. Also, 56 00:03:34,680 --> 00:03:36,480 Speaker 3: I mean a few of them had to have bomb 57 00:03:36,600 --> 00:03:39,960 Speaker 3: detectors on their cars, is just a regular thing. And 58 00:03:40,160 --> 00:03:43,280 Speaker 3: Jonathan had a story where he was like out one 59 00:03:43,280 --> 00:03:46,240 Speaker 3: week came with his family and the bomb detector alarm 60 00:03:46,280 --> 00:03:49,880 Speaker 3: went off, and so he called Tony being like, I 61 00:03:49,920 --> 00:03:52,880 Speaker 3: don't know what to do. What's the process now? And 62 00:03:52,960 --> 00:03:54,600 Speaker 3: Tony was just so busy and bought He's like, can 63 00:03:54,640 --> 00:03:55,400 Speaker 3: you just figure it out? 64 00:03:55,440 --> 00:03:58,800 Speaker 4: Like just keep driving. Ten minutes later Blair called again, 65 00:03:58,840 --> 00:03:59,840 Speaker 4: been like, but are you okay? 66 00:04:02,720 --> 00:04:05,640 Speaker 1: In her book The Right Hand, Saint Helen Stocks also 67 00:04:05,760 --> 00:04:09,880 Speaker 1: speaks to Nelson Mandela's former chief of staff, Barbara Masekella. 68 00:04:10,000 --> 00:04:14,040 Speaker 1: She's a revered political activist in her own right. Masekella 69 00:04:14,120 --> 00:04:17,880 Speaker 1: spent three decades in exile from South Africa and returned 70 00:04:17,920 --> 00:04:20,880 Speaker 1: to join Mandela as chief of staff in nineteen ninety 71 00:04:21,279 --> 00:04:24,440 Speaker 1: after he was released from twenty seven years as a 72 00:04:24,440 --> 00:04:30,520 Speaker 1: political prisoner. Let each one of you and all of 73 00:04:30,560 --> 00:04:36,920 Speaker 1: our people gave the animals of this and deperty no space. 74 00:04:36,560 --> 00:04:38,840 Speaker 2: To take us back to the dark bell. 75 00:04:38,800 --> 00:04:39,480 Speaker 3: Of a party. 76 00:04:44,600 --> 00:04:45,960 Speaker 1: Here's Caroline Overington. 77 00:04:47,200 --> 00:04:49,599 Speaker 5: It was interesting to me that, I mean, many of 78 00:04:49,600 --> 00:04:52,279 Speaker 5: the things that the chiefs of staff have told you 79 00:04:52,720 --> 00:04:56,240 Speaker 5: are fascinating, and in particular the smaller things like the 80 00:04:56,279 --> 00:04:59,560 Speaker 5: fact that Nelson Mandela used to because he missed the 81 00:04:59,600 --> 00:05:02,120 Speaker 5: whole credit card revolution, being in prison, used to still 82 00:05:02,120 --> 00:05:04,920 Speaker 5: carry around a small person we change to buy fruit 83 00:05:05,480 --> 00:05:07,760 Speaker 5: and other the small habits that people had. 84 00:05:07,880 --> 00:05:10,560 Speaker 3: I had each of them run through a day during 85 00:05:10,560 --> 00:05:12,480 Speaker 3: their time in office and kind of what that day 86 00:05:12,560 --> 00:05:15,800 Speaker 3: looked like. So Nelson Mandella, like what his chief of 87 00:05:15,839 --> 00:05:18,240 Speaker 3: staff says about him, you know, she jokes that he 88 00:05:18,320 --> 00:05:20,719 Speaker 3: was very vain and like that'd be late to events 89 00:05:20,760 --> 00:05:23,039 Speaker 3: because he'd be like looking in the mirror checking his hair, 90 00:05:23,320 --> 00:05:26,720 Speaker 3: and the impact that being in prison first thirty years 91 00:05:26,760 --> 00:05:29,719 Speaker 3: had on him, Like he was very disciplined with food. 92 00:05:30,279 --> 00:05:32,120 Speaker 5: It's just those tiny little stories. 93 00:05:32,160 --> 00:05:34,719 Speaker 3: You only get that from the people who were with 94 00:05:35,839 --> 00:05:38,520 Speaker 3: twenty four seven because in a way, they're they're seeing 95 00:05:38,560 --> 00:05:40,359 Speaker 3: the leader more than the leader's own family. 96 00:05:40,880 --> 00:05:42,000 Speaker 4: They're the stories that I love. 97 00:05:42,880 --> 00:05:45,880 Speaker 5: So many people go out and want to talk to 98 00:05:45,960 --> 00:05:48,880 Speaker 5: the person that they imagine is the most powerful, So 99 00:05:48,960 --> 00:05:52,080 Speaker 5: the leader or the managing director or the CEO, whatever 100 00:05:52,160 --> 00:05:55,680 Speaker 5: it might be. But you've gone behind the scenes to 101 00:05:55,800 --> 00:05:59,320 Speaker 5: the person behind the person. So tell me what prompted 102 00:05:59,360 --> 00:06:02,279 Speaker 5: your interest. I guess in the invisible people. 103 00:06:02,040 --> 00:06:05,120 Speaker 3: The hand, the right hand, yeah, behind the leader. Yeah, 104 00:06:05,240 --> 00:06:08,320 Speaker 3: like the people behind the people. So I've always been 105 00:06:08,320 --> 00:06:11,599 Speaker 3: interested in political dramas. I grew up watching The West Wing. 106 00:06:12,200 --> 00:06:16,599 Speaker 4: I always loved the characters, like the chief of staff. Well, 107 00:06:16,720 --> 00:06:18,920 Speaker 4: I've got a staff meaning to go to and so do. 108 00:06:18,920 --> 00:06:22,760 Speaker 2: You, you elitist Harvard fascist, missed the Dean's List two 109 00:06:22,800 --> 00:06:26,320 Speaker 2: semesters in a row, Yankee Jackass. 110 00:06:27,360 --> 00:06:29,400 Speaker 1: Feel better getting that off your chest, Theresa, I'm a 111 00:06:29,400 --> 00:06:30,039 Speaker 1: whole new woman. 112 00:06:31,560 --> 00:06:34,400 Speaker 3: And then I started out in corporate law. But then 113 00:06:34,400 --> 00:06:36,599 Speaker 3: I ended up in government and I was working in 114 00:06:36,640 --> 00:06:39,760 Speaker 3: camera at Prime Minister and Cabinet and it was at 115 00:06:39,760 --> 00:06:43,560 Speaker 3: a time when Scott Morrison was Prime Minister and a 116 00:06:43,640 --> 00:06:46,040 Speaker 3: few flowel documents that I'll be working on, There'll be 117 00:06:46,080 --> 00:06:48,320 Speaker 3: people at it from the Prime Minister's office and one 118 00:06:48,320 --> 00:06:50,920 Speaker 3: of them would often be Scott Row's chief of staff. 119 00:06:51,480 --> 00:06:54,760 Speaker 3: And that's when I became fascinated by the role, because 120 00:06:54,800 --> 00:06:58,120 Speaker 3: they're it always like as powerful as the world leader 121 00:06:58,160 --> 00:07:03,839 Speaker 3: they're working for, but we know nothing about them. 122 00:07:04,160 --> 00:07:06,640 Speaker 1: How good is Australia. 123 00:07:09,480 --> 00:07:12,000 Speaker 5: This is the best country in. 124 00:07:12,000 --> 00:07:13,880 Speaker 3: The world in which to live. 125 00:07:14,840 --> 00:07:16,800 Speaker 2: Can I own same and my own staff? 126 00:07:17,240 --> 00:07:20,720 Speaker 1: Can I thank the John Cauntle my children staff? 127 00:07:22,360 --> 00:07:25,760 Speaker 3: So that's when I first encountered real life chiefs of staff. 128 00:07:26,320 --> 00:07:29,000 Speaker 3: A few years on when I was running my media startup. 129 00:07:29,640 --> 00:07:31,440 Speaker 3: We've got a new follow up one day and it 130 00:07:31,520 --> 00:07:35,360 Speaker 3: was Justin Trudeau's longtime chief of staff, Katie Telford, and 131 00:07:35,400 --> 00:07:38,000 Speaker 3: we ended up messaging and chopped on a call, and 132 00:07:38,360 --> 00:07:38,800 Speaker 3: it was. 133 00:07:38,800 --> 00:07:41,240 Speaker 4: Just the way she spoke about Justin Trudeau. 134 00:07:41,280 --> 00:07:43,280 Speaker 3: I just found so funny and unique because in a 135 00:07:43,360 --> 00:07:47,200 Speaker 3: way they're best friends and they're being said to communicate 136 00:07:47,280 --> 00:07:48,920 Speaker 3: via like eye contact alone. 137 00:07:49,160 --> 00:07:51,760 Speaker 5: So you're a young woman and a lawyer and you're 138 00:07:51,800 --> 00:07:54,120 Speaker 5: working in camber and you're coming across the chiefs of 139 00:07:54,120 --> 00:07:57,120 Speaker 5: staff and you're learning about what goes on in the 140 00:07:57,160 --> 00:08:00,120 Speaker 5: back corridors, what goes on in the private offices. It's 141 00:08:00,120 --> 00:08:02,760 Speaker 5: not what we see on the TV, but what actually 142 00:08:02,800 --> 00:08:05,440 Speaker 5: goes on in Palman House, and you become fascinated. But 143 00:08:05,480 --> 00:08:10,240 Speaker 5: you've got another interest bubbling away that becomes missing perspectives. Yeah, 144 00:08:10,440 --> 00:08:13,160 Speaker 5: which is your startup. You're a young entrepreneurship, so tell 145 00:08:13,240 --> 00:08:13,720 Speaker 5: us about that. 146 00:08:14,360 --> 00:08:17,640 Speaker 3: So I was working in camera of living with the 147 00:08:18,600 --> 00:08:21,280 Speaker 3: political correspondent for Channel seven who was working in the 148 00:08:21,320 --> 00:08:24,160 Speaker 3: press gallery and she was a young woman around my age, 149 00:08:24,440 --> 00:08:27,600 Speaker 3: so we were flatmates and I think it missic perspectives 150 00:08:27,640 --> 00:08:30,160 Speaker 3: kind of came out of conversations with her where she 151 00:08:30,280 --> 00:08:32,720 Speaker 3: was a young woman working in media. I was a 152 00:08:32,760 --> 00:08:35,920 Speaker 3: young woman working in politics. There came a date when 153 00:08:35,920 --> 00:08:37,959 Speaker 3: I just thought it'd be awesome to have a newsroom 154 00:08:38,040 --> 00:08:42,000 Speaker 3: to just publish reporting from young women who also didn't 155 00:08:42,040 --> 00:08:45,160 Speaker 3: necessarily have to be journalists, who just wanted to write. 156 00:08:45,559 --> 00:08:49,200 Speaker 3: So I started a blog and then it just started growing, 157 00:08:49,240 --> 00:08:51,960 Speaker 3: and then we got on the radar of Sarah Harden, 158 00:08:52,040 --> 00:08:55,800 Speaker 3: who's an Australian who is a CEO of Hallow Sunshine 159 00:08:56,040 --> 00:09:00,160 Speaker 3: or was then, and she connected us with Freezee the 160 00:09:00,160 --> 00:09:02,960 Speaker 3: Spoon's team, and then we actually woke up one morning 161 00:09:03,000 --> 00:09:04,840 Speaker 3: and Reese with the Spiron had promoted us on our 162 00:09:04,840 --> 00:09:07,559 Speaker 3: Instagram and that was like the turning point for us. 163 00:09:07,559 --> 00:09:10,080 Speaker 3: And it's funny like thirty percent of our audience today 164 00:09:10,080 --> 00:09:13,840 Speaker 3: is still from the US because of that. Since then, 165 00:09:13,920 --> 00:09:18,400 Speaker 3: we've just evolved into a media company platforming content from 166 00:09:18,679 --> 00:09:22,880 Speaker 3: young female content creators reporters, and we're now reaching nine 167 00:09:22,880 --> 00:09:25,800 Speaker 3: million people months across like all our platforms, and. 168 00:09:26,640 --> 00:09:29,360 Speaker 5: It's a wonderful success. So you then went back to 169 00:09:29,440 --> 00:09:32,600 Speaker 5: your original interest, which was chiefs of staff, and started 170 00:09:32,600 --> 00:09:34,080 Speaker 5: to wonder what would it be like to talk to 171 00:09:34,120 --> 00:09:37,160 Speaker 5: more of these people, and when they talked to you, 172 00:09:37,200 --> 00:09:39,640 Speaker 5: did they give you any indication as to why they 173 00:09:39,679 --> 00:09:42,480 Speaker 5: had agreed? Was it and was part of it that 174 00:09:42,520 --> 00:09:47,280 Speaker 5: they wanted to sort of demystify this mysterious backroom role. 175 00:09:48,480 --> 00:09:51,880 Speaker 3: A few of them have recently stepped down from the role, 176 00:09:52,320 --> 00:09:54,640 Speaker 3: and so I think they finally felt that they were 177 00:09:54,679 --> 00:09:58,719 Speaker 3: able to speak publicly. But honestly, I think a lot 178 00:09:58,760 --> 00:10:02,000 Speaker 3: of them just loved the idea because the attention is 179 00:10:02,000 --> 00:10:04,120 Speaker 3: obviously on their boss, and I think this was finally 180 00:10:04,160 --> 00:10:07,080 Speaker 3: about what happens behind the scenes. I had been trying 181 00:10:07,080 --> 00:10:09,240 Speaker 3: to track down Mandela's chief of stuff for a really 182 00:10:09,240 --> 00:10:12,520 Speaker 3: long time, and when she finally emailed me one night, 183 00:10:13,080 --> 00:10:14,720 Speaker 3: her note kind of said, you know a lot of 184 00:10:14,720 --> 00:10:17,480 Speaker 3: people who want to interview me, it's always about Mandela. 185 00:10:17,880 --> 00:10:20,120 Speaker 4: But I love that your series focuses. 186 00:10:19,640 --> 00:10:22,839 Speaker 3: On us who work behind the scenes and perfectly encapsulated 187 00:10:22,920 --> 00:10:23,400 Speaker 3: the project. 188 00:10:29,920 --> 00:10:34,439 Speaker 1: Coming up more of Caroline's conversation with Phoebe Saint Helen Stocks. 189 00:10:47,160 --> 00:10:51,040 Speaker 5: Was part of your motivation to encourage young women to 190 00:10:51,120 --> 00:10:55,720 Speaker 5: get involved in politics, either forward facing or in the 191 00:10:55,760 --> 00:10:56,240 Speaker 5: back room. 192 00:10:56,400 --> 00:10:59,040 Speaker 3: Yeah, absolutely, I really saw it as a call to 193 00:10:59,040 --> 00:11:03,200 Speaker 3: action to show everyone really that leadership kind of expand 194 00:11:03,240 --> 00:11:05,320 Speaker 3: the remit of leadership and show the roles that are 195 00:11:05,360 --> 00:11:09,280 Speaker 3: often in the wings and not necessarily on the podium. 196 00:11:09,559 --> 00:11:12,079 Speaker 5: And you've also got the flip side. You've got men 197 00:11:12,240 --> 00:11:13,720 Speaker 5: working for female leaders. 198 00:11:14,080 --> 00:11:17,440 Speaker 3: That's why it was so fascinating listening to just cindare 199 00:11:17,520 --> 00:11:20,560 Speaker 3: Dance chief of staff raj and Julia Gillard's chief of staff, 200 00:11:20,600 --> 00:11:24,520 Speaker 3: Ben about what it was like supporting female leaders, but 201 00:11:24,679 --> 00:11:28,600 Speaker 3: as a male chief of staff too, and I mean 202 00:11:28,720 --> 00:11:29,040 Speaker 3: in a. 203 00:11:29,080 --> 00:11:31,840 Speaker 4: Way, their experiences were very different. 204 00:11:31,920 --> 00:11:34,040 Speaker 3: I mean, both men were shocked by the level of 205 00:11:34,080 --> 00:11:37,960 Speaker 3: misogyny that their bosses faced in the media. Both said 206 00:11:37,960 --> 00:11:40,000 Speaker 3: that it even took them back even though they knew 207 00:11:40,280 --> 00:11:42,320 Speaker 3: it was going to be bad. But I think the 208 00:11:42,400 --> 00:11:45,960 Speaker 3: difference was that just Center, New Zealand had already had 209 00:11:46,640 --> 00:11:50,000 Speaker 3: women as prime minister before just Cinda, but obviously Gillard 210 00:11:50,040 --> 00:11:52,800 Speaker 3: here was the first. So I think Ben, her chief 211 00:11:52,800 --> 00:11:55,200 Speaker 3: of staff, was canted about how they would have to 212 00:11:55,200 --> 00:11:58,880 Speaker 3: really choose when to comment, when to address stuff that 213 00:11:58,960 --> 00:12:01,640 Speaker 3: was happening in the news that was based on her gender, 214 00:12:02,120 --> 00:12:04,600 Speaker 3: whereas Just Center's team were very much more like they 215 00:12:04,640 --> 00:12:06,280 Speaker 3: called things out as it happened. 216 00:12:06,800 --> 00:12:10,480 Speaker 5: There were also moments that I've found very difficult to read. So, 217 00:12:10,520 --> 00:12:13,959 Speaker 5: for example, Ben Hubbard is that Julia Gillard's chief of 218 00:12:14,000 --> 00:12:18,840 Speaker 5: stuff had to tell her what was on the misogyny menu. 219 00:12:19,000 --> 00:12:23,400 Speaker 5: So for listeners who perhaps don't remember, a menu for 220 00:12:23,440 --> 00:12:27,400 Speaker 5: a fundraiser went around and it described Julia Gillard in 221 00:12:27,440 --> 00:12:31,800 Speaker 5: the most grotesque terms, and it was meant to be amusing, 222 00:12:32,320 --> 00:12:35,320 Speaker 5: but it was in fact extremely derogatory. It had become 223 00:12:35,400 --> 00:12:37,600 Speaker 5: a news story, the fact that this menu was out 224 00:12:37,640 --> 00:12:39,679 Speaker 5: there and he had to tell her. 225 00:12:39,760 --> 00:12:41,000 Speaker 4: He had to tell her. 226 00:12:41,240 --> 00:12:44,079 Speaker 3: Yeah, that's where a lot of some joked in a 227 00:12:44,160 --> 00:12:46,800 Speaker 3: way and said, when there's good news for a world leader, 228 00:12:46,920 --> 00:12:49,640 Speaker 3: someone's already told them, Like the chief of stuff navigets 229 00:12:49,640 --> 00:12:52,559 Speaker 3: to share the good news, like it's always the bad news. 230 00:12:52,760 --> 00:12:55,560 Speaker 4: And I think that's where trust plays such. 231 00:12:55,400 --> 00:12:57,920 Speaker 3: An important role, because you really need to have the 232 00:12:58,000 --> 00:12:59,600 Speaker 3: trust of your leader to be able to have those 233 00:12:59,640 --> 00:13:01,040 Speaker 3: difficul conversations. 234 00:13:07,600 --> 00:13:10,439 Speaker 1: Phoebe Saint alan Stock's new book The Right Hand, published 235 00:13:10,440 --> 00:13:13,720 Speaker 1: by Penguin, is available now. Santa lan Stocks was interviewed 236 00:13:13,720 --> 00:13:17,120 Speaker 1: by the Australians literated at Caroline Overington. You can read 237 00:13:17,160 --> 00:13:20,080 Speaker 1: Caroline's article on the Right Hand right now in the 238 00:13:20,120 --> 00:13:24,080 Speaker 1: Australians newly launched culture section, either in print or online 239 00:13:24,160 --> 00:13:28,480 Speaker 1: at the Australian dot com dot au slash Culture. This 240 00:13:28,559 --> 00:13:31,000 Speaker 1: episode of the Front was hosted by me Claire Harvey 241 00:13:31,040 --> 00:13:33,760 Speaker 1: and produced by Jasper Leek. Thanks for joining us on 242 00:13:33,800 --> 00:13:36,840 Speaker 1: the Front this week. Our team also includes Kristin Amiot, 243 00:13:36,920 --> 00:13:40,360 Speaker 1: le At Sammaglu, Tiffany Dimak, Joshua Burton and Stephanie Coombs.