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Speaker 1: I get a team. It's Harps, it's the U Projects.

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Speaker 1: Sally O'Connell and I go way back. She's a friend

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Speaker 1: of mine from the nineties. She's that old. She's not

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Speaker 1: as old as me because I was a grown up

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Speaker 1: at the time when I first met her. She was

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Speaker 1: in school, she was an athlete, she was a student,

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Speaker 1: she was a triathlete, she was a bunch of things.

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Speaker 1: And I'm going to tell you that we started this

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Speaker 1: very podcast about ten minutes ago and then fuck something

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Speaker 1: up significant, So we went rather than try and edit

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Speaker 1: out that very messy fuck up. And we're not even

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Speaker 1: going to say who, but one of us may have

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Speaker 1: prematurely announced someone's death. Haha. We were talking about a

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Speaker 1: person who we will not mention, and Sale said I

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Speaker 1: think they died when I didn't know that, and then

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Speaker 1: I checked and they didn't. So here we are version

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Speaker 1: two high sal.

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Speaker 2: Oh wow, what a start. But it just feels like

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Speaker 2: old times. Craig always a laugh, always able to turn

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Speaker 2: perhaps a you know, a situation into something positive. So yeah,

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Speaker 2: great to be here and reminisce when we first met,

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Speaker 2: when I was a kid training at your first personal

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Speaker 2: training gym.

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Speaker 1: Yeah, you were a kid, you were like, what were

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Speaker 1: you seventeen years old or something? Yeah? Are you still

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Speaker 1: We're going to jump all over the joint today and

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Speaker 1: people will meet you and know who you are soon enough.

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Speaker 1: But you still look very fit, and you like last

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Speaker 1: time I saw you was And people say shit like this,

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Speaker 1: but they don't mean it. I actually mean it. You

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Speaker 1: look about as old as last time I saw you,

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Speaker 1: which was maybe twenty years ago, which is very annoying

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Speaker 1: because I currently look like my grandfather, which is fucking annoying.

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Speaker 1: How often do you work out?

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Speaker 2: Now?

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Speaker 1: What's your protocol?

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Speaker 2: It's so funny, like exercise has just been ingrained in

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Speaker 2: me since I was a kid, so it's been always

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Speaker 2: part of my life and I've continued to experiment with

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Speaker 2: different things. But I've always done something runnings probably as

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Speaker 2: you know, It's always been probably my main passion and

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Speaker 2: probably the thing I've been the best at. Even when

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Speaker 2: I did triathlon, I was better at the running than

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Speaker 2: the riding and the swimming. So I definitely still run.

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Speaker 2: I've done I've done marathons over the years. I've actually

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Speaker 2: just signed up for Sydney Marathon which is at the

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Speaker 2: end of August. But I haven't done one for nine years,

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Speaker 2: so that's a big step up from what I what

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Speaker 2: I've been doing typically, but I've done you know, really,

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Speaker 2: to be honest, Craig, when I left working with you

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Speaker 2: at Harper's and personal training and lifting weights, and if

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Speaker 2: you remember, we did a lot of weight training, and

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Speaker 2: you know, I was pretty I guess back then strong

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Speaker 2: for a female. I got sicker gyms and lifting weights,

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Speaker 2: so I kind of gave that, left that all behind

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Speaker 2: and did more things like running and pilates and yoga,

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Speaker 2: and I walk a lot. I often I often use

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Speaker 2: exercise for even for meetings where I'll meet people and

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Speaker 2: go for a run or a walk because it's a

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Speaker 2: good double use of time. You sort of kill two birds.

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Speaker 2: So yeah, it's still very fit, still a big part

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Speaker 2: of my life. It's probably my one non negotiable because

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Speaker 2: it translates really to everything else for me, you know,

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Speaker 2: my mental health, my energy, all those sorts of things.

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Speaker 2: So it's just something I'll continue to do for as

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Speaker 2: long as my body allows me to.

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Speaker 1: And I think, you know, apart from all that, like

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Speaker 1: your brain works better, you're a better communicator, you get

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Speaker 1: stressed less. I mean, you still get stressed, but you

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Speaker 1: tend to manage emotional and psychological shit better when your

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Speaker 1: body's in better shape. People don't I mean people who

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Speaker 1: listen to me here this all the time. But I

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Speaker 1: think the general public doesn't really understand how strong the

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Speaker 1: relationship between psychology and physiology and emotion is. And if

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Speaker 1: your body is not in good shape, it's going to

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Speaker 1: affect how you think and how you feel. And if

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Speaker 1: your emotions are not in good shape, it's going to

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Speaker 1: affect how you think, and if physiology and if your

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Speaker 1: mind's not in good shape, same you know, So it's this,

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Speaker 1: it's this kind of three component system and everything affects

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Speaker 1: everything all the time.

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Speaker 2: Well, I mean, I know you like you've never it's

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Speaker 2: probably been similar for you, non negotiable, and you know

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Speaker 2: your strength training because you know it does actually even

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Speaker 2: your confidence, and you know all those sorts of things

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Speaker 2: like there's you know, our whole lives have been about

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Speaker 2: health and wellness and fitness. I mean, you've made a

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Speaker 2: living out of, you know, writing your books and podcasts

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Speaker 2: and training people and training trainers to train people, and

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Speaker 2: you know, there's a lot of knowledge that you've passed

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Speaker 2: on to so many of us over the years.

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Speaker 3: So yeah, it's a big part.

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Speaker 2: It's my non negotiable and I'll sacrifice sleep for it,

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Speaker 2: you know, I'll sacrifice family time for it. I mean

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Speaker 2: that to sound wrong, but for me, I know I'm

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Speaker 2: better with my family if I get that time in

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Speaker 2: my day to exercise. And I'm not obsessive perhaps like

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Speaker 2: I have been in periods when you knew me, Like,

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Speaker 2: I'm not no means obsessive. You know, my diet's clean,

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Speaker 2: but I don't obsess a lot less about that than

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Speaker 2: perhaps I have in my younger years, where I was

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Speaker 2: a lot, probably a lot more obsessive about what I

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Speaker 2: put into my body.

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Speaker 3: I don't worry about that now.

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Speaker 2: That said, I'm very in tune and I still like

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Speaker 2: to keep up to date with you know, what's going on,

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Speaker 2: and as you would know, you know, there's a lot

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Speaker 2: of I guess now discussion around your gut health and

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Speaker 2: you know, the intermitt fasting and not just the impact

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Speaker 2: that has on your physical body, but also your longevity.

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Speaker 2: And now we you know, longevity is now something that

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Speaker 2: I guess I'm more concerned about how do I continue

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Speaker 2: to be health, to be well, and to continue to

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Speaker 2: have it, you know, a really active life, because you

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Speaker 2: know you do. You start to see people that you

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Speaker 2: love around you that haven't looked after themselves, that you

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Speaker 2: know that then experience ill health. And as you know,

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Speaker 2: if we haven't got our health, then everything else becomes,

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Speaker 2: you know, extremely different.

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Speaker 1: Yeah, it puts I mean, health is the big perspective giver.

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Speaker 1: You kind of realize when you get sick or when

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Speaker 1: someone that you love gets sick. And we all know

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Speaker 1: this it's a bit cliche, but like, if you haven't

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Speaker 1: got your health, you haven't got much right And yeah,

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Speaker 1: I've yeah, I've had a bunch of people around me

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Speaker 1: die over the last few years, people that I love.

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Speaker 1: I've had people that I care about get sick. One

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Speaker 1: of my friends who I still see three times a week,

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Speaker 1: he had a horrendous accident and he they said he'd die.

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Speaker 1: And then they said, well, if he doesn't die, which

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Speaker 1: he will, but if he doesn't, he'll be a quadriplegic.

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Speaker 1: And you know, I have no cognitive function. And anyway,

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Speaker 1: he pulled through and I started training him five months

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Speaker 1: after his accident in a wheelchair. And my listeners know

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Speaker 1: this story about John, but every time I see him,

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Speaker 1: and now he can walk with sticks and he can talk,

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Speaker 1: and his brain's not bad. You know, he's got a

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Speaker 1: traumatic brain injury and a spinal cord injury. But he's

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Speaker 1: a fucking weapon, you know. And you just when I

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Speaker 1: look at him, and I spend time with him, and

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Speaker 1: I don't know when I'm somewhat captivated with him, because

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Speaker 1: he just he has shit going on that I don't.

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Speaker 1: I don't think I could cope with. I don't think

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Speaker 1: I'm as good as him. I don't think I'm as

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Speaker 1: resilient as him. I'd like to think I am, but

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Speaker 1: I think I'm full of shit. I think if I

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Speaker 1: had had happened what he did, I might have fallen

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Speaker 1: apart right. And I look at him and I think,

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Speaker 1: when I spend time with people who've got real adversity,

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Speaker 1: sell not bullshit adversity, which is I'm not talking about

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Speaker 1: anyone particular. But you know, sometimes I get caught up

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Speaker 1: in my own problems and then I meet someone with

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Speaker 1: a real problem, and then my higher self goes shut

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Speaker 1: the fuck up, like you don't have any problems like

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Speaker 1: you have you have, you have one out of ten

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Speaker 1: minor issues, and you act like you've got a nine

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Speaker 1: and a half out of ten problems.

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Speaker 2: So I think people like give you perspective. And like

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Speaker 2: I was thinking, like, as you're telling that, but how did.

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Speaker 3: That make you feel?

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Speaker 2: Where you were part of his recovery and actually not

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Speaker 2: believing what they told him his life and future was

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Speaker 2: going to be, and say, well, you know, to use

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Speaker 2: your language.

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Speaker 3: You know if that I'm not going to do that,

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Speaker 3: I'm going to actually buck what you're saying and do this.

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Speaker 3: And I think absolutely gives you perspective. And I'm the same.

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Speaker 2: I mean, I have probably a low tolerance for people

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Speaker 2: that you know, probably complain about things that are first

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Speaker 2: world problems and you know, the light because I think

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Speaker 2: I've seen too much people that there's so much tragedy

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Speaker 2: in people's lives and you wonder how they get on.

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Speaker 3: And that does give you perspective.

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Speaker 2: And I'm lucky you knows as tough as parts of

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Speaker 2: my life have been since you and I knew each other, well,

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Speaker 2: you know, it's all part of your learnings and it's

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Speaker 2: what makes you stronger and you get the perspective.

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Speaker 3: But yeah, it's it's.

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Speaker 2: Definitely again part of what I guess since you know

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Speaker 2: you learn along the way, and your biggest learning is

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Speaker 2: usually come from your hardest challengers. But yeah, definitely feel

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Speaker 2: fortunate that I really haven't had a lot of that

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Speaker 2: very tough tragedy in my personal life.

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Speaker 3: I've seen it around him like you have.

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Speaker 1: Yeah, I mean for me working with him and people

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Speaker 1: like him. This sounds a going cliche, but I don't care.

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Speaker 1: It's like it's a gift, Like he's given me more

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Speaker 1: than I've given him, Like I've given him some knowledge

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Speaker 1: and some time and some love. But he's just like

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Speaker 1: he makes me see things differently, Like he never has

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Speaker 1: I mean never, not one day a year does he

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Speaker 1: have a pain free day. So he's in constant chronic pain.

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Speaker 1: So it's not a matter of if he's in pain,

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Speaker 1: it's just what number out of ten? And so when

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Speaker 1: he says I'm an eight out of ten pain, that

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Speaker 1: for me would probably be a twenty out of ten. Right.

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Speaker 1: But when he comes to the gym and he walks

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Speaker 1: in with his sticks and it takes him, you know,

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Speaker 1: two minutes to walk twenty feet, and you know I

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Speaker 1: have to lift him up and down off benches, or

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Speaker 1: at least the very least help him hold him, but

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Speaker 1: his he never complains when I go, you know, what's

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Speaker 1: what's the pain level? And He'll give me a number

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Speaker 1: and I'm like, okay, all right, well do you want

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Speaker 1: to still train? He goes, I'm here, and I go

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Speaker 1: all right, fucking hell, you know, all right? And yeah,

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Speaker 1: he teaches me more than I teach him, especially when

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Speaker 1: it comes to just you know, shutting the fuck up

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Speaker 1: and don't overthink things. And it's like, very much. I

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Speaker 1: just had a conversation with doctor Jody Richardson, who's a psychologist,

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Speaker 1: and we're talking about or who specializes PhD, who specialize

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Speaker 1: things in anxiety, but we're talking about literally, well what's

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Speaker 1: in your control and what's not? You know, So what's

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Speaker 1: he can't wake up tomorrow without a spinal call injury

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Speaker 1: or a traumatic brain injury. He can't. So every day

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Speaker 1: he goes, well, this is what I have. I've got

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Speaker 1: a spinal cord injury. I've got a brain injury. He's

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Speaker 1: got a bag, he's got a catheter. He can't we

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Speaker 1: he can't pooh. Normally, he's like his life. I'm sorry

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Speaker 1: if this upsets anyone, but this is the reality of

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Speaker 1: his life. His life is fucking hard, but he never

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Speaker 1: once says, jeez, my life's hard. And for me, I

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Speaker 1: love being around that because you know, I'm spoiled. I'm

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Speaker 1: an only child. I grew up in relative privilege, like

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Speaker 1: I'm a big fucking baby. I need to be around that,

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Speaker 1: you know. So for me, that stuff is a gift. Hey,

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Speaker 1: I'm going to hit the pause button then tell you

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Speaker 1: something just because I looked it up while you were

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Speaker 1: talking about running marathons. Did you know that bloke broke

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Speaker 1: broke the world half marathon record? Are you? Gan? And

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Speaker 1: dude whose name escapes me and I'm looking at it's

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Speaker 1: not written here, but anyway, listen to this. He ran

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Speaker 1: a half marathon. Now, remember everyone, this is twenty one

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Speaker 1: point one case, have a guess at his time, So

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Speaker 1: have a guess.

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Speaker 3: Okay, marathon. He broke the record. So I'm going to

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Speaker 3: say it sounds outrageous, but like under an hour or something. Stupid.

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Speaker 1: Yep, fifty six forty two.

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Speaker 2: Oh my god, I can't drive my car that fast.

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Speaker 1: Crank fifty six. Now, for people who don't and that's

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Speaker 1: of course, that's that's normal. But for people who don't

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Speaker 1: understand what that means, that is fucking ridiculous, Like he

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Speaker 1: broke the pre Now, normally a record like that, generally

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Speaker 1: it's not going to be beaten, hardly of it. But

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Speaker 1: I mean the previous world record was fifty seven thirty.

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Speaker 1: This dude beat the world record by forty eight seconds,

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Speaker 1: which is.

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Speaker 3: That's like a five hundred meters Like no, it's.

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Speaker 1: Like, well, at that pace, it's probably three four hundred.

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Speaker 1: It's at least three hundred metres. But anyway, yeah, crazy.

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Speaker 1: So now, now what we didn't touch on because we

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Speaker 1: did in the first podcast that we fucked up, is

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Speaker 1: that is it you? So you started training with me

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Speaker 1: when you were a kid, and then when you were

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Speaker 1: still relatively a kid, you were you started working as

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Speaker 1: a trainer at my place at Harper's when personal training

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Speaker 1: was just becoming a thing. What do you what do

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Speaker 1: you remember about that?

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Speaker 2: Well, you were you were the trailblazer around saying I've

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Speaker 2: seen this personal training, you know, not having gym memberships,

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Speaker 2: but I'm going to go and have a private studio.

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Speaker 2: There's no such thing as a membership. You can't just

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Speaker 2: come in and use the equipment. It's actually one on

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Speaker 2: one appointments. And yeah, you you you kind of created

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Speaker 2: it here as far as we knew, I mean, a

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Speaker 2: real trail blazer. And again, I guess I was very

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Speaker 2: attracted to, you know, what you were trying to do.

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Speaker 2: So I think you know, you saw some maybe a

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Speaker 2: bit of ambition in me wanting to be good at

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Speaker 2: triathlon and sort of said I'll help train you. And

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Speaker 2: I think in a way, you know, you did that

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Speaker 2: out of probably more just being generous than me even

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Speaker 2: paying you are curring any comfort. But it was very

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Speaker 2: aspirational at the time as well. So you know, I

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Speaker 2: think the people that used to come it was it

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Speaker 2: was almost like, you know, only the really wealthy sort

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Speaker 2: of families we knew could come along and have a trainer.

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Speaker 2: And yeah, you created this really awesome culture where there

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Speaker 2: was a flow of trainers. We're all trainers, we're all friends.

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Speaker 2: You know, we had one on one appointments with our clients.

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Speaker 2: There's a lot of interaction between the trainers and the

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Speaker 2: clients and each other's clients that there.

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Speaker 3: Was a whole community around it.

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Speaker 2: And it was a really like I look back on

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Speaker 2: that part of my life and it was foundational to

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Speaker 2: so many other things. When I reflect, many friendships there

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Speaker 2: was a marriage for me in there as you know,

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Speaker 2: you know, there was a.

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Speaker 3: Lot of stuff over those years.

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Speaker 2: But yeah, like for me, you were very influential, probably

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Speaker 2: as one of my first bosses.

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Speaker 1: Really, it's funny I think now, sal about the shit

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Speaker 1: that went on that we couldn't even mention.

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Speaker 3: Right, No, you remember that shit that went on? Oh

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Speaker 3: there was so social media then, Craig.

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Speaker 1: I mean I wouldn't have had a career. I mean,

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Speaker 1: there was so much inappropriate shit that went on, and

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Speaker 1: might I say, quite often by the clients, not by me.

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Speaker 1: I don't know if you remember. I don't know if

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Speaker 1: you remember what happened at my thirtieth birthday one of

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Speaker 1: the clients organized Oh fuck it, I'm just going to

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Speaker 1: say it. I didn't organize this. One of my clients

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Speaker 1: organized Miss Nude Australia to come in to the gym, right,

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Speaker 1: And I firstly you might think, I'm like, I one

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Speaker 1: hundred percent did not want that. And the lady, it

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Speaker 1: was a lady who organized it. Could you imagine that?

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Speaker 1: Now this was nineteen ninety was it, no, nineteen ninety three, Well,

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Speaker 1: well yeah.

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Speaker 3: It would have been ninety two ninety three.

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Speaker 1: That was then well ninety three. I was born in

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Speaker 1: sixty three, so it was ninety three, right, Yeah, I'm like,

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Speaker 1: all I could think about was, fuck, this is it.

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Speaker 1: This is the end of my business. This is the

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Speaker 1: end of my career, like imagine hr and I'm I'm

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Speaker 1: I hated every second of it. But what was funny

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Speaker 1: was it was primarily I thin fact, it was like

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Speaker 1: nine point thirty in the morning. I think it was

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Speaker 1: pretty much all ladies in the gym. I'm sure the

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Speaker 1: response would be different now, but they thought it was

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Speaker 1: fucking hilarious.

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Speaker 3: Oh we did.

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Speaker 2: And like what you said, it's just society's move too,

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Speaker 2: because the things we used to say across the floor, Yes,

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Speaker 2: but we all came from a good place. No one

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Speaker 2: meanted any harm on anyone. It was funny and at

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Speaker 2: the time, it was okay at the time, and you know,

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Speaker 2: fortunately we've grown up and we're aware that society's expectations

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Speaker 2: have moved and some of those things we said we

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Speaker 2: can no longer say.

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Speaker 3: But we're all still friends. Like you know, there was

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Speaker 3: no harm, no one was harmed.

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Speaker 1: It's good speak yourself. I have and grown up all right,

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Speaker 1: So we'll jump around a little bit. But you recently

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Speaker 1: got a new gig, which congratulations. You are the CEO

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Speaker 1: of Abercrombie's. What is Abercrombie's.

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Speaker 2: So Abercrombie's is a real estate firm based in Melbourne.

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Speaker 2: So we've got one office in Amada in Melbourne and

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Speaker 2: about thirty five staff and we pretty much sell luxury,

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Speaker 2: prestigious residential real estate. So it's a twenty year old

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Speaker 2: business founded by a three people that sort of left

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Speaker 2: I guess competing firms at the time, and they've built

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Speaker 2: this wonderful business and I've got to know, I guess

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Speaker 2: the directors aboard. I've been in the industry now for

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Speaker 2: sort of I guess, you know, coming onto fifteen odd

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Speaker 2: years in different roles, and I've cut my teeth on

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Speaker 2: some pretty challenging roles to get myself here.

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Speaker 3: But yeah, it's a really good for me.

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Speaker 1: You know.

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Speaker 2: I've worked hard to allow myself the opportunities of something

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Speaker 2: like this, and I'm.

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Speaker 3: Here to help you help grow the business.

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Speaker 2: I guess, you know, real estate, like all the industries,

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Speaker 2: are being disrupted by many things all the time. So

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Speaker 2: I'm going to take all my learnings from my banking

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Speaker 2: days and selling real estate myself, and I've been in

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Speaker 2: sort of different sides of the real estate industry and

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Speaker 2: different roles, you know, for some very good companies where

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Speaker 2: I've learned a lot and try and sort of take

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Speaker 2: a lot of those learnings, and you know, right back

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Speaker 2: to the learnings of you know, how to keep myself

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Speaker 2: fit and healthy and mentally strong because it all applies.

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Speaker 2: But yeah, acted me mostly creative the people, and I

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Speaker 2: reflect on my career, you know, over the years since

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Speaker 2: I was a personal trainer, you know, I made a

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Speaker 2: transition into finance, banking and finance and you know, in

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Speaker 2: the corporate world for many many years, and and then

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Speaker 2: you know, was able to transition that into the real

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Speaker 2: estate industry and roles within real estate industry, both on the.

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Speaker 3: Corporate side but also in the in the I guess the.

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Speaker 2: Business side, and you know, I guess for me, so

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Speaker 2: much of what I apply every day, you know, comes

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Speaker 2: back to looking after the people and myself, because I

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Speaker 2: think that's how you get the best out of people.

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Speaker 1: It's to me. It seems I've actually done a lot

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Speaker 1: of gigs in real estate, but not not with you obviously, but.

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Speaker 3: Different we might have to book one in Graig well, what.

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Speaker 1: I mean is often at conferences. But I've done I've

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Speaker 1: done individual ones. In fact, I did a year. I

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Speaker 1: won't say who, but I did a whole year with

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Speaker 1: real estate group, and every month I would turn up

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Speaker 1: and I would do So I've done lots of work

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Speaker 1: with real estate. But for me, I think I think

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Speaker 1: lots of industries Now, don't yell at meself, just let

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Speaker 1: me get it out. I think lots of industries have

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Speaker 1: can have a bit of a brand problem or a

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Speaker 1: little bit of I think people don't necessarily trust people

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Speaker 1: who sell shit right, And so I think the challenge

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Speaker 1: is how do we sell shit with integrity? And how

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Speaker 1: do we be authentic and honest and real. And of

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Speaker 1: course we've still got to make profit. We've still got

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Speaker 1: to we've got to meet, you know, the the client's

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Speaker 1: needs all round. But yeah, I think it's a tough

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Speaker 1: industry because even me, if I'm going to go buy something,

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Speaker 1: I'm wary. I don't like, I don't I trust pretty slowly,

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Speaker 1: and I assume that ninety percent of what's coming out

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Speaker 1: of old mate's mouth is probably bullshit or a version

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Speaker 1: of bullshit. And so how do you how do you

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Speaker 1: how do you bring that together where you sell shit

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Speaker 1: and everyone knows you've got to make profit, which is cool,

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Speaker 1: but you're not seen as the seen as the sleazy, scammy, slimy,

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Speaker 1: fucking sales at all cost person.

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Speaker 2: Yeah, look, it's it's a it is a huge dilemma

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Speaker 2: in the industry and unfortunately it does have a bad name,

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Speaker 2: and for good reason, because you know, there is people

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Speaker 2: within the industry that have you know, potentially treated people.

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Speaker 3: To the point that they do feel like it's a

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Speaker 3: bit sleezy.

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Speaker 2: And you know, it's very much transactional, and so it

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Speaker 2: is a challenge and even for me personally. When I

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Speaker 2: left you a corporate you know, well establed, like well

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Speaker 2: regarded like McCrory bank, you know, great brand, aspirational, well

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Speaker 2: respected by most people. In fact, you just sort of

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Speaker 2: had to say you work at McCrory and people think

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Speaker 2: you're smart, like it was a really good good name

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Speaker 2: to have on your CV.

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Speaker 1: Help, I work at Macquarie. Thanks for that.

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Speaker 2: Real estate is quite the opposite, and there's there is

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Speaker 2: a real stigma. So you know, you often have this

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Speaker 2: almost personal sort of you know, in a dialogue of

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Speaker 2: dilemma of going well you know, I don't want people

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Speaker 2: seeing me as like another dodgy kind of real estate agent,

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Speaker 2: and that's you know, sort of reflecting probably more on me.

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Speaker 2: But to answer your question, yeah, the industry does have

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Speaker 2: not the best reputation. I think if you looked at

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Speaker 2: people on the trust spectrum, you know, we're probably at

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Speaker 2: the very bottom. If not, you know, it's from car

427
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Speaker 2: sales people like, we're kind of down.

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Speaker 3: There, so it's not great.

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Speaker 2: But to answer your question, what attracted me to this

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Speaker 2: business and the people is I do see them as

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Speaker 2: the quality ones with integrity.

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Speaker 3: You know, I really am.

433
00:22:52,160 --> 00:22:54,320
Speaker 2: For all my learnings of all the jobs I've had

434
00:22:54,359 --> 00:22:57,680
Speaker 2: and the people I've worked with and the like. It's

435
00:22:57,760 --> 00:23:01,640
Speaker 2: the people that you were with that really determine whether

436
00:23:01,680 --> 00:23:03,520
Speaker 2: you are going to be successful there or not, and

437
00:23:03,560 --> 00:23:06,600
Speaker 2: whether you are going to have I guess, a successful

438
00:23:07,000 --> 00:23:09,840
Speaker 2: relationship working with them, because if you are, you know,

439
00:23:09,880 --> 00:23:14,600
Speaker 2: surrounded by dodgy agents who are dickheads, then you know,

440
00:23:14,760 --> 00:23:17,000
Speaker 2: again no one's going to like that wouldn't serve me.

441
00:23:17,280 --> 00:23:21,440
Speaker 2: So our brand does stand for you know, I guess

442
00:23:21,480 --> 00:23:24,320
Speaker 2: in the market, not through anything other than the word

443
00:23:24,359 --> 00:23:28,440
Speaker 2: of mouth and the reputation of repeat and referral business

444
00:23:28,520 --> 00:23:31,639
Speaker 2: because if you do do the right thing, you are

445
00:23:31,720 --> 00:23:33,520
Speaker 2: seen as oh wow, that's refreshing.

446
00:23:33,760 --> 00:23:35,480
Speaker 3: There's an agent that actually.

447
00:23:35,640 --> 00:23:39,200
Speaker 2: Has has told me, you know, told me with transparency

448
00:23:39,520 --> 00:23:42,159
Speaker 2: what's going on, and has treated me well and has

449
00:23:42,200 --> 00:23:44,640
Speaker 2: understood my position and the stress of you know, selling,

450
00:23:45,040 --> 00:23:46,680
Speaker 2: you know, selling real estate stressful.

451
00:23:48,000 --> 00:23:50,600
Speaker 3: The industry can look very glamorous and you know, there's

452
00:23:50,600 --> 00:23:51,160
Speaker 3: a very.

453
00:23:51,000 --> 00:23:54,120
Speaker 2: Thin veneer though, between a real estate agent their flashy

454
00:23:54,160 --> 00:23:57,320
Speaker 2: car and their watch and actually the job itself, which

455
00:23:57,359 --> 00:23:59,280
Speaker 2: can be quite challenging and difficult.

456
00:23:59,280 --> 00:24:00,680
Speaker 3: And I think you'd be interested in this.

457
00:24:00,800 --> 00:24:04,919
Speaker 2: Like you know, even I'm on the board of Rise Initiative,

458
00:24:04,920 --> 00:24:08,439
Speaker 2: which is designed around supporting the mental wellness of the

459
00:24:08,520 --> 00:24:13,199
Speaker 2: industry because the industry actually over indexes on anxiety and

460
00:24:13,240 --> 00:24:16,760
Speaker 2: mental health issues because of the way society sees them,

461
00:24:16,840 --> 00:24:20,880
Speaker 2: because of rejection, because of the way they're paid. Because

462
00:24:21,000 --> 00:24:23,879
Speaker 2: you can actually put in hours and hours and years

463
00:24:23,920 --> 00:24:27,960
Speaker 2: of work and still not even earn minimum wage. So

464
00:24:28,000 --> 00:24:30,000
Speaker 2: there's a lot of challenge that comes with it. It's

465
00:24:30,000 --> 00:24:32,399
Speaker 2: a low barrier to entry. So again the quality of

466
00:24:32,440 --> 00:24:35,439
Speaker 2: the people that enter the industry, you know, they're not

467
00:24:35,520 --> 00:24:36,560
Speaker 2: as well educated.

468
00:24:36,720 --> 00:24:37,800
Speaker 3: Often they haven't been to.

469
00:24:38,600 --> 00:24:41,000
Speaker 2: They haven't finished school, or they haven't had tertiary education,

470
00:24:41,359 --> 00:24:44,080
Speaker 2: or they haven't really worked inside any other environment. So

471
00:24:44,560 --> 00:24:46,600
Speaker 2: you know, there's a bit of a lower barrier instry,

472
00:24:46,720 --> 00:24:50,840
Speaker 2: so the quality can then be obviously compared to people

473
00:24:50,840 --> 00:24:54,960
Speaker 2: that have continued to have professional development through their working lives.

474
00:24:55,000 --> 00:24:57,880
Speaker 2: So many many factors, but one I'm very passionate about.

475
00:24:57,920 --> 00:25:00,000
Speaker 2: And I think there is good people within the industry,

476
00:25:01,320 --> 00:25:03,640
Speaker 2: and you know, you will rise.

477
00:25:03,440 --> 00:25:05,919
Speaker 3: To the top if you do the right thing, and

478
00:25:05,960 --> 00:25:06,919
Speaker 3: you'll have a long career.

479
00:25:07,840 --> 00:25:11,119
Speaker 2: And you know, again it's a relationship business at the

480
00:25:11,160 --> 00:25:14,000
Speaker 2: end of the day, so selling, you know, becomes I

481
00:25:14,000 --> 00:25:17,000
Speaker 2: guess secondary to building great relationships with people that do

482
00:25:17,160 --> 00:25:18,480
Speaker 2: actually trust what You've got to.

483
00:25:18,400 --> 00:25:22,520
Speaker 1: Say, Yeah, I bought a car years ago. Do you

484
00:25:22,560 --> 00:25:23,720
Speaker 1: remember Rick Wallaney?

485
00:25:24,560 --> 00:25:25,000
Speaker 3: Yeah?

486
00:25:25,760 --> 00:25:33,480
Speaker 1: Yeah, No, sadly Rick passed away, God bless, But I

487
00:25:33,560 --> 00:25:36,080
Speaker 1: used to buy cars off Rick. Rick owned a bunch

488
00:25:36,119 --> 00:25:39,600
Speaker 1: of car dealerships, and then I started dealing with another

489
00:25:39,640 --> 00:25:44,119
Speaker 1: guy called Ben and I bought anyway, I ended up

490
00:25:44,160 --> 00:25:47,080
Speaker 1: buying I reckon over the years, which this is an

491
00:25:47,119 --> 00:25:49,400
Speaker 1: indictment on me, but I've probably bought ten cars off

492
00:25:49,400 --> 00:25:52,000
Speaker 1: Ben right, And the reason I buy cars off. Ben

493
00:25:52,800 --> 00:25:55,399
Speaker 1: is not because he sells the cars that I want necessarily,

494
00:25:56,000 --> 00:26:02,160
Speaker 1: but because he is honest. Now I've told this probably

495
00:26:02,200 --> 00:26:06,760
Speaker 1: once or twice, so apologies, but not the last time.

496
00:26:06,800 --> 00:26:10,280
Speaker 1: But I don't know. Maybe fifteen years ago I bought

497
00:26:10,320 --> 00:26:13,280
Speaker 1: from him, and I bought my mum three cars for him.

498
00:26:13,400 --> 00:26:17,880
Speaker 1: I bought my dad a calf through him, Mum through him.

499
00:26:18,600 --> 00:26:23,600
Speaker 1: I bought a Toyota Prato, right, just a bloody regular Toyota, right.

500
00:26:24,359 --> 00:26:27,320
Speaker 1: And I rang him up and I went, you know,

501
00:26:27,400 --> 00:26:28,840
Speaker 1: this is what I want. And he goes, what color?

502
00:26:28,960 --> 00:26:30,280
Speaker 1: What do you want on it? And I gave him

503
00:26:30,280 --> 00:26:32,160
Speaker 1: all the shit and he goes, what's the best price

504
00:26:32,200 --> 00:26:35,680
Speaker 1: you've got because he knows all right, ring around and anyway,

505
00:26:35,720 --> 00:26:37,640
Speaker 1: he goes, all right, I ring you back in a minute,

506
00:26:37,640 --> 00:26:40,680
Speaker 1: and he rings me back five minutes later and he goes, yeah,

507
00:26:40,720 --> 00:26:42,800
Speaker 1: I can do it for X, which was about five

508
00:26:42,840 --> 00:26:47,640
Speaker 1: thousand dollars cheaper than the absolute best. Right. Then he goes,

509
00:26:47,680 --> 00:26:49,160
Speaker 1: when do you want it? And I go when can

510
00:26:49,200 --> 00:26:52,160
Speaker 1: I have it? Now? He was in Werribee and I said, well,

511
00:26:52,520 --> 00:26:54,440
Speaker 1: I can't get out there in the next few days

512
00:26:54,440 --> 00:26:57,800
Speaker 1: because I'm up to my eyeballs with one thousand things.

513
00:26:57,840 --> 00:26:59,439
Speaker 1: He goes, oh, I'll put it on a truck. I'll

514
00:26:59,440 --> 00:27:01,760
Speaker 1: get it to you. Is that all right? So I

515
00:27:01,800 --> 00:27:05,000
Speaker 1: go sure, So he sends me the truck, sends me

516
00:27:05,040 --> 00:27:10,240
Speaker 1: the prato on a truck. The next day, the guy

517
00:27:10,320 --> 00:27:13,800
Speaker 1: comes in, gives me the paperwork, gives me the keys,

518
00:27:14,560 --> 00:27:18,919
Speaker 1: and goes. And then the person who then ran my life.

519
00:27:20,240 --> 00:27:23,560
Speaker 1: I think it was Kim, who was my then PA

520
00:27:23,640 --> 00:27:27,199
Speaker 1: person business manager. She paid all the bills and did

521
00:27:27,240 --> 00:27:29,800
Speaker 1: all that shit anyway, like bibbity Bobby Boo, got my

522
00:27:29,880 --> 00:27:33,800
Speaker 1: new car done. And then about two months later I

523
00:27:33,840 --> 00:27:37,400
Speaker 1: said to I think it was Kim. I can't even

524
00:27:37,400 --> 00:27:39,639
Speaker 1: remember why, but I just went maybe I looked at

525
00:27:39,680 --> 00:27:42,160
Speaker 1: the bank balance and there was more money than I thought, right.

526
00:27:42,960 --> 00:27:45,760
Speaker 1: I said, we paid for the prato, right, and she's

527
00:27:45,880 --> 00:27:50,800
Speaker 1: like no. I'm like, so I had this car for

528
00:27:50,840 --> 00:27:54,560
Speaker 1: two months that I didn't pay for and I owned

529
00:27:54,600 --> 00:27:57,520
Speaker 1: it right, but I hadn't paid the bill. And I

530
00:27:57,640 --> 00:27:59,680
Speaker 1: rang him and I went, here you go, and he's

531
00:27:59,720 --> 00:28:03,000
Speaker 1: like and he goes, how the prato. I go, the

532
00:28:03,000 --> 00:28:05,280
Speaker 1: prato is amazing. He goes, well, why are you bring men?

533
00:28:05,320 --> 00:28:07,760
Speaker 1: Do you want something else? I go no, He goes,

534
00:28:07,800 --> 00:28:11,080
Speaker 1: what's wrong. I go, I haven't paid you for the prato.

535
00:28:11,680 --> 00:28:17,280
Speaker 1: He's like, oh, so pay I'm like, okay, all right.

536
00:28:17,800 --> 00:28:22,959
Speaker 1: He goes anything else nah see yah. Like that's what

537
00:28:23,040 --> 00:28:23,440
Speaker 1: I love.

538
00:28:24,640 --> 00:28:28,439
Speaker 3: Like complete, standout, complete, And I know that.

539
00:28:28,640 --> 00:28:30,439
Speaker 1: Of course, people have got to make money. I know

540
00:28:30,480 --> 00:28:33,120
Speaker 1: you're making money on me. I don't resent that, of course,

541
00:28:33,840 --> 00:28:36,280
Speaker 1: but there's just a way. It's like when I go

542
00:28:36,320 --> 00:28:38,680
Speaker 1: and do a corporate gig. I'm not doing it for free,

543
00:28:39,360 --> 00:28:41,720
Speaker 1: like a costs a lot. But what I want to

544
00:28:41,760 --> 00:28:44,400
Speaker 1: do is I want to underpromise and over deliver. I

545
00:28:44,440 --> 00:28:46,440
Speaker 1: want to if you pay X, I want to give

546
00:28:46,480 --> 00:28:50,360
Speaker 1: you five X value. So you go, yeah, we paid

547
00:28:50,360 --> 00:28:53,960
Speaker 1: a fair bit for Craig, but fucking hell he was amazing.

548
00:28:54,480 --> 00:28:55,480
Speaker 1: Let's get him back.

549
00:28:55,800 --> 00:28:56,160
Speaker 3: Correct.

550
00:28:56,680 --> 00:28:58,960
Speaker 1: That's what I want to do. I mean. And whether

551
00:28:59,040 --> 00:29:03,840
Speaker 1: or not you're selling cars, houses, corporate speaking, fucking widgets,

552
00:29:04,120 --> 00:29:08,560
Speaker 1: you know, pizzas, whatever you're selling, I think that even

553
00:29:08,600 --> 00:29:12,640
Speaker 1: if it's an expensive product, people can still see it

554
00:29:12,680 --> 00:29:16,760
Speaker 1: as great value if the service around it is phenomenal.

555
00:29:17,560 --> 00:29:19,560
Speaker 3: Couldn't agree more. I couldn't agree more.

556
00:29:19,600 --> 00:29:24,280
Speaker 2: And to actually build that reputation where you know, within

557
00:29:24,320 --> 00:29:26,840
Speaker 2: the industry, where there is a sea of average and

558
00:29:26,960 --> 00:29:31,040
Speaker 2: ordinary and bad experiences. The sad part is, Craig, it's

559
00:29:31,040 --> 00:29:33,440
Speaker 2: actually not that hard to stand out and do the

560
00:29:33,520 --> 00:29:36,720
Speaker 2: right thing and get referrals and get people talking about

561
00:29:36,720 --> 00:29:38,600
Speaker 2: you like, you know, like you saw.

562
00:29:38,960 --> 00:29:39,120
Speaker 3: You know.

563
00:29:39,160 --> 00:29:41,160
Speaker 2: I guess the you know a lot of the media

564
00:29:41,200 --> 00:29:44,400
Speaker 2: of me coming here. What that's done for me, you know,

565
00:29:44,480 --> 00:29:48,480
Speaker 2: because the relationships that I've built LinkedIn is an amazing thing.

566
00:29:48,520 --> 00:29:50,560
Speaker 2: But the rightships I've built over the thirty years of

567
00:29:50,680 --> 00:29:53,400
Speaker 2: working in different you know, with in different companies, in

568
00:29:53,440 --> 00:29:55,440
Speaker 2: different industries and all those things.

569
00:29:55,440 --> 00:29:56,680
Speaker 3: And I've never really burned a bridge.

570
00:29:56,680 --> 00:29:59,440
Speaker 2: I've always been done the right thing by the company,

571
00:29:59,760 --> 00:30:02,080
Speaker 2: you know, by the people, because that's just something that's

572
00:30:02,120 --> 00:30:04,800
Speaker 2: the way I am. But that comes back to you

573
00:30:04,840 --> 00:30:07,480
Speaker 2: because people then go, oh my god, Sally, she's great.

574
00:30:07,520 --> 00:30:09,480
Speaker 2: You've got to talk to her about selling your house,

575
00:30:09,600 --> 00:30:11,280
Speaker 2: you know, that type of thing, and that's the sort

576
00:30:11,280 --> 00:30:14,520
Speaker 2: of business that you want to create, so that everything

577
00:30:14,560 --> 00:30:18,360
Speaker 2: you said, it's less selling, it's actually just building great

578
00:30:18,400 --> 00:30:21,560
Speaker 2: relationships with people, doing the right thing, having good integrity.

579
00:30:22,040 --> 00:30:25,760
Speaker 2: And then look, you can't control what's going on in

580
00:30:25,800 --> 00:30:28,120
Speaker 2: the market. You can't control what's happening with interest rates

581
00:30:28,160 --> 00:30:30,160
Speaker 2: like that is out of an agent's control.

582
00:30:30,360 --> 00:30:32,360
Speaker 3: You know, we can't the forces of the.

583
00:30:32,280 --> 00:30:35,160
Speaker 2: Market and people feeling like they didn't get what their

584
00:30:35,160 --> 00:30:38,200
Speaker 2: house was worth, or you know, buyers feeling like they

585
00:30:38,240 --> 00:30:40,959
Speaker 2: had to overpay and the agent you know, told assists

586
00:30:41,000 --> 00:30:41,600
Speaker 2: and it was this.

587
00:30:41,640 --> 00:30:43,840
Speaker 3: And all those things. Like a lot of that's out

588
00:30:43,840 --> 00:30:44,479
Speaker 3: of our control.

589
00:30:44,520 --> 00:30:46,640
Speaker 2: But unfortunately a lot of people like to sort of

590
00:30:46,640 --> 00:30:50,000
Speaker 2: blame the agent for when things don't go according to

591
00:30:50,040 --> 00:30:51,360
Speaker 2: what they thought should happen.

592
00:30:51,560 --> 00:30:53,360
Speaker 3: So again, it's really.

593
00:30:53,120 --> 00:30:57,280
Speaker 2: Important that you just maintain that, you know, those relationships

594
00:30:57,280 --> 00:31:01,200
Speaker 2: so that that part doesn't actually become an issue because

595
00:31:01,200 --> 00:31:05,480
Speaker 2: you've been very transparent through the process. So it's yeah,

596
00:31:05,520 --> 00:31:07,800
Speaker 2: it's look, it's a it's a it's an industry that

597
00:31:07,920 --> 00:31:09,520
Speaker 2: has a lot of characters in it.

598
00:31:09,520 --> 00:31:11,920
Speaker 3: It's a lot of fun. It's not unlike personal training.

599
00:31:11,920 --> 00:31:13,840
Speaker 3: There's a lot of fun. There's a lot of banter.

600
00:31:14,480 --> 00:31:17,000
Speaker 3: We work really hard, the team works really hard. It

601
00:31:17,040 --> 00:31:19,360
Speaker 3: is it is seven days a week. People expect to

602
00:31:19,360 --> 00:31:20,680
Speaker 3: have your phone on all the time.

603
00:31:20,800 --> 00:31:23,880
Speaker 2: It does compromise a lot of agents that have families

604
00:31:23,920 --> 00:31:24,480
Speaker 2: and their time.

605
00:31:24,920 --> 00:31:25,960
Speaker 3: They don't see the kids.

606
00:31:25,960 --> 00:31:28,440
Speaker 2: Sport on Saturdays, there's a lot of sacrifice that comes

607
00:31:28,440 --> 00:31:32,000
Speaker 2: with it. And the truth is that there's only a

608
00:31:32,000 --> 00:31:34,520
Speaker 2: small percentage that do really, really well. When you see

609
00:31:34,560 --> 00:31:38,360
Speaker 2: it in the you know, the perception of looking outside

610
00:31:38,360 --> 00:31:40,280
Speaker 2: of looking in. Like I said, that sort of veneer

611
00:31:40,400 --> 00:31:44,680
Speaker 2: of the flashiness and you know, the exraorberant commissions that

612
00:31:44,720 --> 00:31:47,320
Speaker 2: you can earn if you sell a really high value house.

613
00:31:47,320 --> 00:31:50,120
Speaker 2: It's a very small percentage of the industry. The majority

614
00:31:50,120 --> 00:31:52,560
Speaker 2: of the industry are really hard working people, you know,

615
00:31:52,680 --> 00:31:56,360
Speaker 2: making you know, fairly sort of average average income.

616
00:31:57,800 --> 00:32:01,960
Speaker 1: If I'm a superstar cell not necessarily at Abercrombie's, So

617
00:32:02,040 --> 00:32:02,920
Speaker 1: let's just generalize.

618
00:32:02,920 --> 00:32:06,440
Speaker 3: I'm at employee Craig. Well, I think you've got good

619
00:32:06,480 --> 00:32:07,760
Speaker 3: integrity'd be good for us.

620
00:32:08,240 --> 00:32:10,880
Speaker 1: I'll keep that in mind. If I've got if I'm

621
00:32:10,920 --> 00:32:13,920
Speaker 1: a superstar and i sell a ten million dollar house,

622
00:32:15,240 --> 00:32:17,040
Speaker 1: what's my commission give or take?

623
00:32:17,880 --> 00:32:21,160
Speaker 3: Probably roughly one percent at that price range, So.

624
00:32:21,120 --> 00:32:25,720
Speaker 1: One hundred grand yep, buckety fuck. Hey everybody, this is

625
00:32:25,760 --> 00:32:29,560
Speaker 1: my last episode of the New Project. It's been great,

626
00:32:29,600 --> 00:32:32,080
Speaker 1: all the best over and out. You'll find me at

627
00:32:32,080 --> 00:32:33,480
Speaker 1: Abercrombie's from Monday.

628
00:32:33,640 --> 00:32:36,160
Speaker 2: And that's what that's what a lot of people see

629
00:32:36,440 --> 00:32:38,480
Speaker 2: and they're like, how how hard can that be?

630
00:32:38,600 --> 00:32:39,400
Speaker 3: I can do that.

631
00:32:40,720 --> 00:32:43,360
Speaker 2: It takes years often to get the ten million dollar listing,

632
00:32:43,520 --> 00:32:45,120
Speaker 2: or you can get really lucky and you could get

633
00:32:45,120 --> 00:32:48,000
Speaker 2: that in your first few years. But you know, most

634
00:32:48,040 --> 00:32:51,760
Speaker 2: agents have committed to it for teen, twenty thirty years

635
00:32:52,360 --> 00:32:55,400
Speaker 2: and it's a long game, and it is it can

636
00:32:55,440 --> 00:32:58,080
Speaker 2: be very lucrative, but there's also a lot of agents

637
00:32:58,080 --> 00:33:00,160
Speaker 2: that don't make a craig and there's a lot that

638
00:33:00,200 --> 00:33:01,880
Speaker 2: there's a lot of turnover in the industry because they

639
00:33:01,920 --> 00:33:04,800
Speaker 2: actually probably can't even make you know, ends meet to

640
00:33:04,840 --> 00:33:07,480
Speaker 2: make a living. So you've got the boat, you've actually

641
00:33:07,480 --> 00:33:09,800
Speaker 2: got the extremes, which isn't.

642
00:33:09,600 --> 00:33:14,760
Speaker 1: Great, but the same mean anything like we think about it.

643
00:33:16,360 --> 00:33:19,280
Speaker 1: You know, this is a very different level. But I

644
00:33:19,360 --> 00:33:23,840
Speaker 1: remember fifteen years ago I had one particular client, or

645
00:33:23,840 --> 00:33:27,040
Speaker 1: Ion mentioned their name. Great client, not mentioning the name

646
00:33:27,040 --> 00:33:34,040
Speaker 1: for any whereasons probably just not appropriate, but do I say, yeah,

647
00:33:34,120 --> 00:33:37,560
Speaker 1: fuck it. So this client, oh fifteen or nearly twenty

648
00:33:37,640 --> 00:33:39,520
Speaker 1: years ago, was paying two hundred and fifty bucks a

649
00:33:39,560 --> 00:33:44,560
Speaker 1: workout and when everybody else was paying fifty dollars. And

650
00:33:44,640 --> 00:33:47,120
Speaker 1: it wasn't because it was because I didn't really want

651
00:33:47,120 --> 00:33:49,160
Speaker 1: to train people. Like I was at the point where

652
00:33:49,400 --> 00:33:52,600
Speaker 1: I'd done a million, and I'm like, I'm not training people.

653
00:33:54,120 --> 00:33:56,960
Speaker 1: I'm doing corporate. I'd gone back to university, I was

654
00:33:57,040 --> 00:34:01,040
Speaker 1: lecturing at university. I've done stuff. I was, you know,

655
00:34:01,080 --> 00:34:03,480
Speaker 1: writing books, i was writing for the heralds all this shit.

656
00:34:03,560 --> 00:34:08,000
Speaker 1: So I just made my hourly rate ridiculous really, not

657
00:34:08,160 --> 00:34:10,120
Speaker 1: so that I would get paid that, I mean, it

658
00:34:10,200 --> 00:34:13,520
Speaker 1: was ridiculous back then, but so that people would go

659
00:34:13,560 --> 00:34:16,080
Speaker 1: and train with my trainers for fifty or sixty dollars

660
00:34:16,200 --> 00:34:18,040
Speaker 1: rather than me. I'd go, look, you can do the

661
00:34:18,080 --> 00:34:20,480
Speaker 1: same workout in the same gym with someone who's really

662
00:34:20,480 --> 00:34:23,000
Speaker 1: fucking good. And some of them would still say no,

663
00:34:23,480 --> 00:34:25,319
Speaker 1: I want you imber.

664
00:34:25,400 --> 00:34:27,160
Speaker 3: Some of them yeah.

665
00:34:26,920 --> 00:34:32,400
Speaker 1: And I'm like, this is this is putting aside my ego.

666
00:34:32,640 --> 00:34:36,560
Speaker 1: But this is just really interesting from a psychological perspective

667
00:34:37,000 --> 00:34:41,840
Speaker 1: and a perceived value perspective. Like the psychologist.

668
00:34:41,160 --> 00:34:44,960
Speaker 2: Before, it's the perceived value, right, it's the scarcity. It's

669
00:34:44,960 --> 00:34:48,520
Speaker 2: also the scarcity, and if people see the value, they're

670
00:34:48,520 --> 00:34:53,880
Speaker 2: prepared to pay that's ultimately like, again, you can't you

671
00:34:53,920 --> 00:34:57,800
Speaker 2: can't buy twenty years of experience and research and knowledge

672
00:34:57,880 --> 00:35:00,960
Speaker 2: and trial and error, and because you were trailblazer, right,

673
00:35:01,000 --> 00:35:04,640
Speaker 2: you actually introduce things to people's health and fitness that

674
00:35:04,680 --> 00:35:07,320
Speaker 2: no one else had done and it changed their lives.

675
00:35:07,880 --> 00:35:10,320
Speaker 3: So two point fifty was probably cheap.

676
00:35:11,640 --> 00:35:13,879
Speaker 1: Well, I always say to people, I don't know about that,

677
00:35:13,920 --> 00:35:16,080
Speaker 1: But I say to people, you know, like every now

678
00:35:16,120 --> 00:35:21,440
Speaker 1: and then someone will reach out. I think a lot

679
00:35:21,440 --> 00:35:26,120
Speaker 1: of people don't really obviously understand how much corporate speaking

680
00:35:26,120 --> 00:35:28,359
Speaker 1: with good corporate speakers, someone who is a real deal,

681
00:35:28,719 --> 00:35:31,200
Speaker 1: lots of experience, lots of knowledge, lots of skill, they

682
00:35:31,239 --> 00:35:33,960
Speaker 1: do a great job. They get good outcomes like how

683
00:35:34,040 --> 00:35:37,480
Speaker 1: much that is per hour? Right? And then every now

684
00:35:37,560 --> 00:35:40,520
Speaker 1: and then, you know, so if like Abercrombie's ring me

685
00:35:40,560 --> 00:35:42,040
Speaker 1: up and go we want you to talk at our

686
00:35:43,080 --> 00:35:45,719
Speaker 1: app YEP, and I go at cost this, You're you're

687
00:35:45,719 --> 00:35:47,319
Speaker 1: not going to fall up your chair. You're going to

688
00:35:47,360 --> 00:35:50,359
Speaker 1: go Yeah, that kind of is about what we thought, right,

689
00:35:50,680 --> 00:35:53,160
Speaker 1: But other people are like, are you fucking kidding me?

690
00:35:53,200 --> 00:35:56,680
Speaker 1: Because they don't really understand, right. And obviously, if it

691
00:35:56,719 --> 00:35:59,000
Speaker 1: wasn't worth that, people wouldn't pay that, or if people

692
00:35:59,000 --> 00:36:00,839
Speaker 1: didn't feel it was worth it, people wouldn't pay it.

693
00:36:01,440 --> 00:36:03,080
Speaker 1: But I always say you're not paying for an hour.

694
00:36:03,239 --> 00:36:06,600
Speaker 1: You're paying for like forty years of forty years of knowledge,

695
00:36:06,719 --> 00:36:11,080
Speaker 1: forty years of experience, You've read forty years of like, Yeah,

696
00:36:11,080 --> 00:36:14,360
Speaker 1: that's what you're getting. You're getting forty years of me

697
00:36:14,600 --> 00:36:16,520
Speaker 1: and all the shit that I've learned that I know,

698
00:36:16,800 --> 00:36:20,480
Speaker 1: and my skill and my stories and my experience. That's

699
00:36:20,480 --> 00:36:23,719
Speaker 1: what you're paying for. It's not it's a bit I understand.

700
00:36:24,400 --> 00:36:26,759
Speaker 2: Both players get paid so much price money because they've

701
00:36:26,760 --> 00:36:28,719
Speaker 2: dedicated their whole lives to get to the top.

702
00:36:29,480 --> 00:36:35,440
Speaker 1: Yeah, I want to talk quickly about or slowly. So

703
00:36:35,520 --> 00:36:37,400
Speaker 1: one of the things that I'm fascinated with, and one

704
00:36:37,440 --> 00:36:40,279
Speaker 1: of the things that I actually talk about corporately a

705
00:36:40,320 --> 00:36:47,960
Speaker 1: lot is relationships and communication and teamwork and culture. And

706
00:36:48,239 --> 00:36:50,839
Speaker 1: it's interesting because, like you said, back in the day

707
00:36:50,840 --> 00:36:54,839
Speaker 1: when you worked at Harper's, we had We certainly didn't

708
00:36:54,880 --> 00:37:00,000
Speaker 1: do everything right. We certainly looking back, but you can't

709
00:37:00,200 --> 00:37:02,479
Speaker 1: say that for the most part, for most of the time,

710
00:37:02,600 --> 00:37:05,960
Speaker 1: it wasn't a great culture. That was maybe the standout feature.

711
00:37:06,440 --> 00:37:08,680
Speaker 1: It was a great culture. It was fun, everyone wanted,

712
00:37:08,760 --> 00:37:11,560
Speaker 1: Clients love being there, trainers love being there. It was

713
00:37:11,600 --> 00:37:14,759
Speaker 1: an environment that we seem to thrive in. And so

714
00:37:14,840 --> 00:37:18,360
Speaker 1: when I go into an environment that's toxic to me,

715
00:37:18,480 --> 00:37:20,359
Speaker 1: it's like, oh my god, I only have to get

716
00:37:20,400 --> 00:37:22,279
Speaker 1: four feet in the door, and I go, fuck, there's

717
00:37:22,280 --> 00:37:27,760
Speaker 1: something about this joint that's not right. And then trying

718
00:37:27,840 --> 00:37:33,520
Speaker 1: to help the management slash leadership whoever that is, to

719
00:37:33,600 --> 00:37:35,960
Speaker 1: get their head around what a culture is and how

720
00:37:36,000 --> 00:37:38,400
Speaker 1: to build it, because it's not like you can just

721
00:37:38,480 --> 00:37:41,319
Speaker 1: get three people to come in and build something in

722
00:37:41,360 --> 00:37:44,759
Speaker 1: the corner and now we've got one. Because it's such

723
00:37:44,800 --> 00:37:50,920
Speaker 1: a multi dimensional thing, and it's about the boss or bosses.

724
00:37:50,960 --> 00:37:54,640
Speaker 1: It's about the employees, it's about the rules and REGs,

725
00:37:54,680 --> 00:37:59,120
Speaker 1: it's about the environment. It's about so many things. And

726
00:37:59,200 --> 00:38:01,160
Speaker 1: if I said to you, do you want a good culture?

727
00:38:01,880 --> 00:38:03,640
Speaker 1: I'm sure you have one already, but do you want

728
00:38:03,640 --> 00:38:05,439
Speaker 1: to have a great culture? Are you going to go yes?

729
00:38:06,640 --> 00:38:13,080
Speaker 1: What can you do as the boss? Two? I guess

730
00:38:13,760 --> 00:38:19,799
Speaker 1: improve the culture, understand when things aren't working, and like

731
00:38:19,920 --> 00:38:22,640
Speaker 1: with that, putting aside the sale stuff and the bottom

732
00:38:22,719 --> 00:38:26,360
Speaker 1: line and the profitability and all that just for one moment,

733
00:38:26,440 --> 00:38:30,040
Speaker 1: focusing on the human stuff, the people stuff. How do

734
00:38:30,120 --> 00:38:33,719
Speaker 1: you navigate that or how do you consciously this is

735
00:38:33,760 --> 00:38:37,120
Speaker 1: the longest fucking question of all time, you know what

736
00:38:37,120 --> 00:38:40,040
Speaker 1: I mean? Like the page, how do you do the

737
00:38:40,080 --> 00:38:42,920
Speaker 1: people stuff without getting nooses out of joint?

738
00:38:44,680 --> 00:38:48,560
Speaker 2: Well, I think it is a people thing, and I

739
00:38:48,600 --> 00:38:53,600
Speaker 2: think about from my experience of environments where it's been

740
00:38:53,840 --> 00:38:57,880
Speaker 2: a great culture harpers versus a toxic culture.

741
00:38:57,760 --> 00:38:59,920
Speaker 3: Which ultimately ended up in me leaving.

742
00:39:00,560 --> 00:39:04,360
Speaker 2: So you kind of know, Okay, there's elements of culture

743
00:39:04,680 --> 00:39:07,919
Speaker 2: that I know I thrived in and I know brought

744
00:39:07,920 --> 00:39:10,360
Speaker 2: out the best in me and brought out the discussiony

745
00:39:10,400 --> 00:39:12,440
Speaker 2: effort and maybe want to turn up and do the

746
00:39:12,480 --> 00:39:14,719
Speaker 2: extra because it is about trying to bring out the

747
00:39:14,760 --> 00:39:17,960
Speaker 2: best in people as a leader. So what were things

748
00:39:18,000 --> 00:39:20,799
Speaker 2: that I really enjoyed in my experiences and what can

749
00:39:20,800 --> 00:39:23,120
Speaker 2: I bring from that to the team. And obviously there's

750
00:39:23,160 --> 00:39:25,400
Speaker 2: new generations coming through and what I wanted could be

751
00:39:25,440 --> 00:39:27,520
Speaker 2: different to what they want now, So being aware of

752
00:39:27,560 --> 00:39:31,279
Speaker 2: that number one, But also there is some there is

753
00:39:31,280 --> 00:39:34,160
Speaker 2: some quick wins in there too, Craig, And yes, I

754
00:39:34,200 --> 00:39:37,360
Speaker 2: am I was attracted to the role, but I was

755
00:39:37,400 --> 00:39:40,200
Speaker 2: more attracted to the people and what I knew from

756
00:39:40,200 --> 00:39:42,719
Speaker 2: an outside looking in. And obviously you don't know until

757
00:39:42,719 --> 00:39:44,319
Speaker 2: you walk in and you can go for a job

758
00:39:44,320 --> 00:39:46,200
Speaker 2: interview and think it's amazing, and you can walk in

759
00:39:46,239 --> 00:39:48,319
Speaker 2: there and within a couple of weeks going what the

760
00:39:48,320 --> 00:39:50,680
Speaker 2: hell have I done? And because of the cult, because

761
00:39:50,719 --> 00:39:53,200
Speaker 2: of the culture, or because of a toxic leader, or

762
00:39:53,239 --> 00:39:56,319
Speaker 2: whatever it might be. But I guess to me, it's

763
00:39:56,520 --> 00:40:00,279
Speaker 2: just understanding, because it's quite a small team still, it's

764
00:40:00,280 --> 00:40:02,960
Speaker 2: for me probably understanding where each of them are at

765
00:40:03,040 --> 00:40:06,160
Speaker 2: in their own personal careers, but also importantly where they

766
00:40:06,160 --> 00:40:09,000
Speaker 2: want to go, and then trying to create an environment

767
00:40:09,040 --> 00:40:11,719
Speaker 2: that gives them a path of being able to get

768
00:40:11,719 --> 00:40:14,520
Speaker 2: to where they want to grow, and you know, creating

769
00:40:14,560 --> 00:40:17,600
Speaker 2: an energy around that. And I think one thing that

770
00:40:17,800 --> 00:40:19,880
Speaker 2: has been feedback to me in the sort of the

771
00:40:19,880 --> 00:40:22,320
Speaker 2: first few weeks here is they just love the energy

772
00:40:22,320 --> 00:40:24,000
Speaker 2: that I bring in each day. And that's usually because

773
00:40:24,000 --> 00:40:26,000
Speaker 2: I've done my exercise, I've done what I need to do.

774
00:40:26,040 --> 00:40:29,280
Speaker 2: I come in, I'm ready to go, and you know, energy.

775
00:40:29,320 --> 00:40:32,040
Speaker 2: I think it is a bit of an energy game.

776
00:40:32,120 --> 00:40:34,040
Speaker 2: And if you sort of come with high energy, then

777
00:40:34,080 --> 00:40:36,279
Speaker 2: that will help lift other people even if they walked

778
00:40:36,320 --> 00:40:38,040
Speaker 2: in and had a bad morning, how to fight with

779
00:40:38,080 --> 00:40:40,239
Speaker 2: their partner and the crash their car, which I did

780
00:40:40,280 --> 00:40:45,640
Speaker 2: this week. You know, you're like, I didn't even want

781
00:40:45,640 --> 00:40:47,560
Speaker 2: to talk about that, so I won't talk about that.

782
00:40:47,600 --> 00:40:52,000
Speaker 3: But so, yeah, it's a long question.

783
00:40:52,080 --> 00:40:54,000
Speaker 2: It's a long answer, and there's not a simple answer,

784
00:40:54,040 --> 00:40:56,799
Speaker 2: but it is to me probably the primary focus. So

785
00:40:56,840 --> 00:40:59,680
Speaker 2: for me to get a high performance team and for

786
00:40:59,800 --> 00:41:02,040
Speaker 2: us to actually do well and to have a profitable

787
00:41:02,080 --> 00:41:05,720
Speaker 2: business and successful business, my focus is on the people

788
00:41:06,040 --> 00:41:07,959
Speaker 2: because I feel like if I can get the people

789
00:41:08,040 --> 00:41:10,439
Speaker 2: and the culture right, and I can get them not

790
00:41:10,600 --> 00:41:13,479
Speaker 2: just surviving, but thriving and wanting to come to work

791
00:41:13,520 --> 00:41:15,239
Speaker 2: and wanting to do that extra and you know what,

792
00:41:15,320 --> 00:41:18,120
Speaker 2: on Saturday and you finish your opens and your auctions

793
00:41:18,160 --> 00:41:20,279
Speaker 2: at midday and you can go out with all your

794
00:41:20,280 --> 00:41:22,680
Speaker 2: friends who don't work Saturdays, or I can go back

795
00:41:22,680 --> 00:41:24,560
Speaker 2: to the office and I can actually make another few

796
00:41:24,560 --> 00:41:25,120
Speaker 2: calls and I.

797
00:41:25,040 --> 00:41:27,399
Speaker 3: Can actually do that extra bit. How do I get

798
00:41:27,400 --> 00:41:28,160
Speaker 3: them to do that?

799
00:41:28,239 --> 00:41:30,719
Speaker 2: Because that's going to get a little closer to where

800
00:41:30,760 --> 00:41:32,239
Speaker 2: they want to go, And they've told me where they

801
00:41:32,320 --> 00:41:34,839
Speaker 2: want to go, and I will hold, like I guess,

802
00:41:34,840 --> 00:41:37,920
Speaker 2: hold them to account to say, well, you told me

803
00:41:37,960 --> 00:41:39,719
Speaker 2: you want to get there, but you're not doing the

804
00:41:39,920 --> 00:41:42,000
Speaker 2: activities that are going to get you there, So let's

805
00:41:42,040 --> 00:41:44,040
Speaker 2: reevaluate what that looks like.

806
00:41:44,200 --> 00:41:47,279
Speaker 3: So what do we need to do? The other part

807
00:41:47,400 --> 00:41:48,279
Speaker 3: is just imparting.

808
00:41:48,440 --> 00:41:53,120
Speaker 2: You know. What I know keeps me mentally sharp and

809
00:41:53,880 --> 00:41:57,040
Speaker 2: energetic is the exercise piece. So we've all signed up

810
00:41:57,080 --> 00:41:59,840
Speaker 2: for the Coast Track twenty twenty five. It's thirty k's.

811
00:42:00,080 --> 00:42:03,839
Speaker 2: It's not like it's easy. It's cross country. I took

812
00:42:03,840 --> 00:42:05,680
Speaker 2: a training session. You'd be proud of me. I took

813
00:42:05,680 --> 00:42:07,359
Speaker 2: a training session. I'm like, I don't need to pay

814
00:42:07,360 --> 00:42:08,320
Speaker 2: a personal trainer.

815
00:42:08,080 --> 00:42:09,759
Speaker 3: Two fifty an hour. I've got this. I know how

816
00:42:09,840 --> 00:42:10,200
Speaker 3: to do it.

817
00:42:11,160 --> 00:42:13,080
Speaker 2: I take a training session with them, so I'm trying

818
00:42:13,080 --> 00:42:14,520
Speaker 2: to prepare them for that.

819
00:42:14,800 --> 00:42:16,280
Speaker 3: But it also is team building.

820
00:42:16,280 --> 00:42:19,280
Speaker 2: We're walking, we're doing stairs, we're doing all the stuff

821
00:42:19,320 --> 00:42:21,520
Speaker 2: that we used to do. It hasn't changed that much

822
00:42:21,560 --> 00:42:24,120
Speaker 2: to get people fit for a long you know, an enduranceer,

823
00:42:24,160 --> 00:42:25,239
Speaker 2: then get them.

824
00:42:25,560 --> 00:42:27,600
Speaker 3: And you know this better than anyone.

825
00:42:28,560 --> 00:42:30,680
Speaker 2: When you walk and you talk to someone and you're

826
00:42:30,680 --> 00:42:33,080
Speaker 2: looking forward, you tell them a lot more about yourself

827
00:42:33,080 --> 00:42:36,000
Speaker 2: than when you're looking at them across the table. And

828
00:42:36,040 --> 00:42:38,439
Speaker 2: so we're team building and we're bonding, and that will

829
00:42:38,480 --> 00:42:40,719
Speaker 2: help them because when we're going through this thirty ks.

830
00:42:40,960 --> 00:42:43,480
Speaker 2: There'll be some laggers that will have to drag and

831
00:42:43,560 --> 00:42:47,080
Speaker 2: help and team and support. And what was surprising, well not,

832
00:42:47,480 --> 00:42:49,960
Speaker 2: what was really nice to see is that when I

833
00:42:50,000 --> 00:42:51,120
Speaker 2: put it out there to say, who.

834
00:42:51,080 --> 00:42:51,839
Speaker 3: Wants to do this?

835
00:42:52,520 --> 00:42:54,880
Speaker 2: You know, I reckon. I've got eighty five percent of

836
00:42:54,880 --> 00:42:56,800
Speaker 2: the team that have signed up to do it. That

837
00:42:56,960 --> 00:42:58,719
Speaker 2: to me says a lot. They want to be part

838
00:42:58,760 --> 00:43:01,040
Speaker 2: of it, they want to get involved. I can tell

839
00:43:01,040 --> 00:43:05,400
Speaker 2: you in my previous environments, I wouldn't have been I

840
00:43:05,400 --> 00:43:08,440
Speaker 2: wouldn't have got one I could, I couldn't get that connection.

841
00:43:08,760 --> 00:43:11,319
Speaker 2: And again, so that for me is if you've got

842
00:43:11,400 --> 00:43:14,759
Speaker 2: a great number one recruitment, making sure there is a

843
00:43:14,760 --> 00:43:17,440
Speaker 2: no dickhead policy like preserve it if you've got a

844
00:43:17,440 --> 00:43:18,160
Speaker 2: great culture.

845
00:43:18,920 --> 00:43:23,880
Speaker 3: And in real estate, this is a really tricky one. Pray.

846
00:43:23,160 --> 00:43:27,560
Speaker 2: As you articulated before, in real estate, there is some

847
00:43:27,600 --> 00:43:31,880
Speaker 2: really high performing agents out there that make bucket loads

848
00:43:31,880 --> 00:43:33,600
Speaker 2: of money.

849
00:43:33,960 --> 00:43:34,840
Speaker 3: As characters.

850
00:43:35,080 --> 00:43:40,480
Speaker 2: You wouldn't be their friend, right, They win at all cost,

851
00:43:40,880 --> 00:43:42,239
Speaker 2: leave a path of destruction.

852
00:43:43,080 --> 00:43:45,640
Speaker 3: They are often narcissistic in.

853
00:43:45,600 --> 00:43:49,680
Speaker 2: Their personality traits, but hey, they're put up on a

854
00:43:49,719 --> 00:43:53,960
Speaker 2: pedestal because they actually make thirty percent of the income

855
00:43:54,000 --> 00:43:56,680
Speaker 2: for the company and they've got the boards up everywhere, so.

856
00:43:56,640 --> 00:44:00,200
Speaker 3: They're helping the brand. And a lot of a lot

857
00:44:00,239 --> 00:44:02,000
Speaker 3: of the past is that.

858
00:44:02,320 --> 00:44:05,040
Speaker 2: The business owners and the leaders will turn a blind

859
00:44:05,040 --> 00:44:08,520
Speaker 2: eye to that behavior because hey, they make the money.

860
00:44:08,560 --> 00:44:11,440
Speaker 2: But from a culture point of view, it's toxic because

861
00:44:11,520 --> 00:44:13,560
Speaker 2: everyone else is in their shadow, they're in their wake,

862
00:44:13,640 --> 00:44:15,759
Speaker 2: they're in the path of destruction. They don't get a chance,

863
00:44:15,800 --> 00:44:17,840
Speaker 2: they never get to step up because they've got to

864
00:44:17,840 --> 00:44:20,640
Speaker 2: send the you know, the rock star agent that that

865
00:44:20,760 --> 00:44:23,760
Speaker 2: type of thing, and that can be quite a challenging

866
00:44:23,880 --> 00:44:26,120
Speaker 2: environment for young people wanting to come in and have

867
00:44:26,200 --> 00:44:30,120
Speaker 2: a path. So it's a balance between nurturing, you know,

868
00:44:30,280 --> 00:44:33,640
Speaker 2: nurturing people to allow them to thrive. And I'm a

869
00:44:33,640 --> 00:44:37,279
Speaker 2: big believer like in this industry, it's cutthroat, it's competitive.

870
00:44:37,320 --> 00:44:39,480
Speaker 2: There's a lot of really good operators out of there.

871
00:44:39,800 --> 00:44:43,160
Speaker 2: Out there, there's a lot of great brands. You actually

872
00:44:43,160 --> 00:44:46,080
Speaker 2: have to be at the top of the game to survive.

873
00:44:46,239 --> 00:44:49,520
Speaker 2: You can't just kind of be average. So we want

874
00:44:49,520 --> 00:44:52,120
Speaker 2: to employ people, I guess first and foremost that have

875
00:44:52,320 --> 00:44:54,759
Speaker 2: the hunger and if they got the hunger and the

876
00:44:54,800 --> 00:44:57,080
Speaker 2: attitude and they're not a dickhead, and they contribute to

877
00:44:57,120 --> 00:44:59,879
Speaker 2: the culture great and will nurture them and help them

878
00:45:00,160 --> 00:45:02,279
Speaker 2: and then retain them, right, because that's part of it.

879
00:45:02,719 --> 00:45:05,200
Speaker 3: You've got to retain people. And I always think.

880
00:45:05,000 --> 00:45:08,680
Speaker 2: If someone walks out the door, it's probably because I

881
00:45:08,760 --> 00:45:11,759
Speaker 2: got that role, because you know, if you're doing the

882
00:45:11,840 --> 00:45:14,160
Speaker 2: right thing and they want to be there, they probably

883
00:45:14,160 --> 00:45:17,000
Speaker 2: shouldn't be looking for another job. But if they're walking

884
00:45:17,040 --> 00:45:20,080
Speaker 2: out the door, you know, you'll always kind of there'll

885
00:45:20,080 --> 00:45:20,800
Speaker 2: be other reasons.

886
00:45:20,840 --> 00:45:24,600
Speaker 3: But most of people leave people rather than jobs.

887
00:45:25,120 --> 00:45:29,360
Speaker 1: Yeah, yeah, I love that people leave people rather than jobs.

888
00:45:30,600 --> 00:45:33,560
Speaker 1: Listen to that, everyone, People leave people rather than jobs.

889
00:45:33,600 --> 00:45:38,640
Speaker 1: I love that. I mean that whole. Firstly, thank you

890
00:45:38,719 --> 00:45:41,520
Speaker 1: for the title of the show. The title of today's

891
00:45:41,520 --> 00:45:43,919
Speaker 1: episode everyone, as you'll know by now because you will

892
00:45:43,920 --> 00:45:48,040
Speaker 1: have read it, is no dickhead policy, Sally O'Donnell. You

893
00:45:48,040 --> 00:45:50,719
Speaker 1: can thank for that. I love that. Have you read

894
00:45:50,719 --> 00:45:54,080
Speaker 1: a book you probably you definitely would have hurt well

895
00:45:54,080 --> 00:45:57,440
Speaker 1: maybe it. And to my listeners who've probably heard me

896
00:45:57,520 --> 00:46:01,839
Speaker 1: talk about this ten times in eighteen hundred episodes, that's

897
00:46:01,880 --> 00:46:06,040
Speaker 1: only once every one hundred and eighty episodes, So give

898
00:46:06,080 --> 00:46:08,920
Speaker 1: me a Break the Five Love Languages. Have you heard

899
00:46:08,960 --> 00:46:12,120
Speaker 1: of that book? I love that book. I love that

900
00:46:12,160 --> 00:46:17,600
Speaker 1: book because it really it just talks about how different

901
00:46:17,680 --> 00:46:22,080
Speaker 1: people respond to And it's not like everyone thinks or

902
00:46:22,120 --> 00:46:24,239
Speaker 1: not everyone, but people think when you first hear it, Oh,

903
00:46:24,239 --> 00:46:28,239
Speaker 1: it's about romance and intimacy, and well it can be,

904
00:46:28,840 --> 00:46:31,839
Speaker 1: but it's really about how other people feel seen and

905
00:46:31,920 --> 00:46:37,000
Speaker 1: valued and loved and appreciated and heard and important. And

906
00:46:37,040 --> 00:46:39,520
Speaker 1: when you realize that your love language is not the

907
00:46:39,600 --> 00:46:44,840
Speaker 1: persons that you're talking to, it's a completely different approach

908
00:46:44,920 --> 00:46:46,600
Speaker 1: that you have. You know, it's like my mum and

909
00:46:46,680 --> 00:46:49,320
Speaker 1: dad have two different love languages. I have a different

910
00:46:49,360 --> 00:46:53,040
Speaker 1: love language to both of them. You know, so understanding,

911
00:46:53,280 --> 00:46:56,799
Speaker 1: if you understand what is someone else's love language, you

912
00:46:56,920 --> 00:46:59,840
Speaker 1: increase your chances of building rapport and connection and trust

913
00:46:59,880 --> 00:47:01,840
Speaker 1: and respect exponentially.

914
00:47:02,560 --> 00:47:05,600
Speaker 2: Oh, I'm so glad you brought that up, because I

915
00:47:05,640 --> 00:47:08,839
Speaker 2: probably wouldn't have thought of it. Yes, I know that

916
00:47:08,880 --> 00:47:14,359
Speaker 2: book and some of my girlfriends swear by it. But interestingly,

917
00:47:14,800 --> 00:47:19,000
Speaker 2: before I got here, you know the CEO that I'm replacing,

918
00:47:19,040 --> 00:47:21,200
Speaker 2: who you know, he's been wonderful for the business, Like

919
00:47:21,320 --> 00:47:23,680
Speaker 2: you know again, he's more working towards the end of

920
00:47:23,680 --> 00:47:26,280
Speaker 2: his working life, so he's not leaving because of people.

921
00:47:28,600 --> 00:47:32,720
Speaker 2: They actually do for every new staff member, they actually

922
00:47:32,719 --> 00:47:36,200
Speaker 2: send them like a psychometric kind of test, like a questionnaire.

923
00:47:36,200 --> 00:47:38,399
Speaker 2: And it's not like there's obviously you know them all

924
00:47:38,400 --> 00:47:40,800
Speaker 2: with your study. There's a million out there around the

925
00:47:41,120 --> 00:47:43,759
Speaker 2: different personality types and those things, but this is it's

926
00:47:43,800 --> 00:47:46,560
Speaker 2: one that's actually I think it came out of pick

927
00:47:46,880 --> 00:47:53,399
Speaker 2: Paul Rue's business Performance by Design and so he's i guess,

928
00:47:53,480 --> 00:47:56,279
Speaker 2: adapted some of his coaching tools to the corporate world

929
00:47:56,360 --> 00:47:58,920
Speaker 2: and he's done some work with Abercrombie's in the past,

930
00:47:59,719 --> 00:48:01,799
Speaker 2: and they do this you know sort of test, and

931
00:48:01,840 --> 00:48:04,160
Speaker 2: then out of that there's four personality types, you know,

932
00:48:04,200 --> 00:48:06,960
Speaker 2: their colors like blue, red, yellow, and green, and it's

933
00:48:06,960 --> 00:48:09,600
Speaker 2: probably not hard to work out the red personality types

934
00:48:09,719 --> 00:48:12,359
Speaker 2: versus the yellow, the blue, the analytical that type of thing,

935
00:48:12,400 --> 00:48:15,480
Speaker 2: and then they associate an animal to it. So there's

936
00:48:15,480 --> 00:48:18,840
Speaker 2: a blue owl, there's a red eagle, a yellow peacock,

937
00:48:19,160 --> 00:48:23,160
Speaker 2: and a green dove. So interestingly, what that does is

938
00:48:23,239 --> 00:48:26,080
Speaker 2: everyone I've got it on my wall here, everyone in

939
00:48:26,120 --> 00:48:30,200
Speaker 2: the team has been allocated their strengths because let's you know, they're.

940
00:48:30,120 --> 00:48:33,120
Speaker 3: High red, low yellow or whatever it be.

941
00:48:33,520 --> 00:48:35,960
Speaker 2: And then you've kind of then got the tools to say, well,

942
00:48:36,040 --> 00:48:39,279
Speaker 2: I know that, like my marketing manager, for example, is

943
00:48:39,360 --> 00:48:42,120
Speaker 2: high red, So the way I communicate with her is

944
00:48:42,120 --> 00:48:43,160
Speaker 2: going to be different to.

945
00:48:44,760 --> 00:48:45,440
Speaker 3: You know, one of the.

946
00:48:45,400 --> 00:48:49,600
Speaker 2: Eas who's the most delightful, gentle, beautiful soul. But the

947
00:48:49,600 --> 00:48:51,560
Speaker 2: way I communicate with her is very different to how

948
00:48:51,600 --> 00:48:54,319
Speaker 2: I am very direct with the marketing because that's how

949
00:48:54,360 --> 00:48:57,040
Speaker 2: she likes to be communicated with. So you know, like

950
00:48:57,239 --> 00:49:00,920
Speaker 2: there is again there's you can you can actually if

951
00:49:00,960 --> 00:49:04,840
Speaker 2: you're in these roles, it's our responsibility to actually not

952
00:49:05,040 --> 00:49:07,840
Speaker 2: just be you know, one size fits all and the

953
00:49:07,920 --> 00:49:10,440
Speaker 2: old style of leadership. I mean you know that whole

954
00:49:10,480 --> 00:49:14,000
Speaker 2: sort of command control hierarchy.

955
00:49:15,120 --> 00:49:17,120
Speaker 3: I mean you could probably.

956
00:49:16,800 --> 00:49:20,040
Speaker 1: So it's so interesting. So what you're talking about, right,

957
00:49:20,280 --> 00:49:25,359
Speaker 1: all the different personality profile is great, but in they're

958
00:49:25,360 --> 00:49:29,239
Speaker 1: all based in obviously research, which is awesome. So there's

959
00:49:29,280 --> 00:49:35,480
Speaker 1: two things that in psychology. One is called metacognition. Have

960
00:49:35,560 --> 00:49:36,399
Speaker 1: you heard that term?

961
00:49:36,719 --> 00:49:37,000
Speaker 3: Yep?

962
00:49:37,480 --> 00:49:40,680
Speaker 1: Yep. So metacognition is just thinking about thinking, thinking about

963
00:49:40,719 --> 00:49:42,839
Speaker 1: how people think and why they think the way they think,

964
00:49:42,840 --> 00:49:45,040
Speaker 1: and why you think the way that you do. And

965
00:49:45,080 --> 00:49:46,920
Speaker 1: the next one up from that, which is kind of

966
00:49:46,920 --> 00:49:50,399
Speaker 1: a bit more specific, is called theory of mind, which

967
00:49:50,440 --> 00:49:54,399
Speaker 1: is understanding how other people think, right, and it kind

968
00:49:54,400 --> 00:49:58,279
Speaker 1: of spills into how other people feel, and so that

969
00:49:58,680 --> 00:50:01,359
Speaker 1: what you're just talking about now without using the term,

970
00:50:01,400 --> 00:50:04,319
Speaker 1: but is essentially theory of mine, which is trying to

971
00:50:04,440 --> 00:50:07,919
Speaker 1: understand how someone else thinks and feels and what their

972
00:50:08,040 --> 00:50:10,920
Speaker 1: reality is and what their version. Like you and me

973
00:50:11,280 --> 00:50:13,360
Speaker 1: are in the same conversation, but we're not in the

974
00:50:13,400 --> 00:50:15,640
Speaker 1: same experience because I'm not you and you're not me,

975
00:50:15,719 --> 00:50:17,360
Speaker 1: and you don't have my mind, that I don't have

976
00:50:17,440 --> 00:50:20,880
Speaker 1: your mind or emotions. But nonetheless we can go. My

977
00:50:21,040 --> 00:50:24,160
Speaker 1: experience is very real, Your experience is very real, but

978
00:50:24,200 --> 00:50:28,600
Speaker 1: they're different, right, And so my challenge as a you know,

979
00:50:28,680 --> 00:50:31,399
Speaker 1: as a host, as a communicator, as a teacher, all

980
00:50:31,440 --> 00:50:34,560
Speaker 1: the shit that I do, it's not to agree with everyone,

981
00:50:34,640 --> 00:50:36,879
Speaker 1: but it's as much as I can to at least

982
00:50:36,960 --> 00:50:40,480
Speaker 1: have insight into And because I know you quite well

983
00:50:40,480 --> 00:50:44,160
Speaker 1: compared to mo Get most guests, like I can make

984
00:50:44,200 --> 00:50:49,040
Speaker 1: a few assumptions, right, but they're pretty educated assumptions, you know,

985
00:50:49,719 --> 00:50:52,799
Speaker 1: and that, yeah, it's really very smart what you've done

986
00:50:52,840 --> 00:50:57,279
Speaker 1: because you're just basically learning how your people work, and

987
00:50:57,320 --> 00:51:01,279
Speaker 1: you're operating from the paradigm or in paradigm, that is,

988
00:51:02,120 --> 00:51:04,880
Speaker 1: we don't all think like Sally. We're not like Sally.

989
00:51:05,480 --> 00:51:07,920
Speaker 1: Not better or worse, but we're not fucking Sally. And

990
00:51:07,960 --> 00:51:11,080
Speaker 1: if I think everyone thinks and is and feels and

991
00:51:11,120 --> 00:51:15,320
Speaker 1: responds and is motivated by what Sally is, where fucked.

992
00:51:18,000 --> 00:51:21,120
Speaker 2: And I've learned that Greig the hard way, right, like

993
00:51:21,320 --> 00:51:24,400
Speaker 2: in the sense of you know, you learn this through

994
00:51:24,560 --> 00:51:28,160
Speaker 2: experience and where you think you can just everyone thinks

995
00:51:28,239 --> 00:51:30,359
Speaker 2: like me. You know you do know me quite well.

996
00:51:30,360 --> 00:51:32,880
Speaker 2: My personality type. You know it can be quite direct,

997
00:51:32,960 --> 00:51:35,800
Speaker 2: and you know I'm probably at times a bit punchy

998
00:51:35,840 --> 00:51:39,239
Speaker 2: and a bit combative, and you know that hasn't been

999
00:51:39,280 --> 00:51:42,319
Speaker 2: knocked out of me. But I've learned to have more

1000
00:51:42,320 --> 00:51:44,640
Speaker 2: awareness of the people around me and the impact I

1001
00:51:44,680 --> 00:51:46,680
Speaker 2: would have on them if I take that style to

1002
00:51:46,719 --> 00:51:50,080
Speaker 2: everybody that I come across, So I am more conscious

1003
00:51:50,200 --> 00:51:54,719
Speaker 2: of actually understanding where they come from. You know, what

1004
00:51:54,880 --> 00:51:57,880
Speaker 2: sort of style probably reflects and you know them for

1005
00:51:57,960 --> 00:52:01,480
Speaker 2: me ultimately for me to influence, right, because that's I

1006
00:52:01,480 --> 00:52:03,160
Speaker 2: guess for me as a leader, I am trying to

1007
00:52:03,200 --> 00:52:07,160
Speaker 2: influence positive change and growth and development and all those

1008
00:52:07,160 --> 00:52:08,560
Speaker 2: things you talk about. Because the end the day, I

1009
00:52:08,560 --> 00:52:11,560
Speaker 2: am responsible for the business, and if we're not making money,

1010
00:52:11,719 --> 00:52:13,719
Speaker 2: none of us will have a job. So you've got

1011
00:52:13,719 --> 00:52:17,000
Speaker 2: to balance it, you know, between the I guess, being

1012
00:52:17,040 --> 00:52:19,960
Speaker 2: the responsible person for making sure we keep the lights

1013
00:52:20,000 --> 00:52:23,839
Speaker 2: on versus creating environment that people really want to come

1014
00:52:24,000 --> 00:52:25,480
Speaker 2: and have a great experience at work.

1015
00:52:25,680 --> 00:52:27,520
Speaker 3: I'm such a you know, I've got a daughter.

1016
00:52:27,600 --> 00:52:29,600
Speaker 2: I wanted to be in an environment where people see

1017
00:52:29,600 --> 00:52:34,360
Speaker 2: her potential and give her a path, give her a path.

1018
00:52:34,120 --> 00:52:37,920
Speaker 3: Like that's all sometimes what's interesting, you know.

1019
00:52:38,800 --> 00:52:42,000
Speaker 2: Unfortunately, my experience in real estate has been very much

1020
00:52:42,040 --> 00:52:46,280
Speaker 2: command control type leadership. And I'm not telling you anything

1021
00:52:46,320 --> 00:52:50,799
Speaker 2: that's not obvious. It's a very male dominant industry. There's

1022
00:52:50,840 --> 00:52:52,680
Speaker 2: been a lot of success of people that have come

1023
00:52:52,719 --> 00:52:54,960
Speaker 2: up through the old style of leadership, which is that

1024
00:52:55,120 --> 00:52:58,200
Speaker 2: you know, real hierarchical. Unless you're you know this and

1025
00:52:58,239 --> 00:53:01,839
Speaker 2: you've written this and you know your own equity, then

1026
00:53:02,040 --> 00:53:04,160
Speaker 2: you're really not of any value to us. And there

1027
00:53:04,239 --> 00:53:06,840
Speaker 2: is a real command control And you know, I remember

1028
00:53:06,880 --> 00:53:11,560
Speaker 2: getting when I was I guess, you know, I guess

1029
00:53:11,600 --> 00:53:14,040
Speaker 2: early in the industry, and I was a salesperson and

1030
00:53:14,080 --> 00:53:17,000
Speaker 2: I was still you know, finding my way, and I

1031
00:53:17,000 --> 00:53:20,920
Speaker 2: was in a very high profile, high performance environment, you know,

1032
00:53:21,320 --> 00:53:23,080
Speaker 2: in there, and I had a.

1033
00:53:23,640 --> 00:53:25,320
Speaker 3: Young daughter who was at primary school.

1034
00:53:25,920 --> 00:53:29,000
Speaker 2: And they always had the sales meeting at like eight

1035
00:53:29,000 --> 00:53:31,439
Speaker 2: o'clock on a Tuesday, and it.

1036
00:53:31,360 --> 00:53:34,360
Speaker 3: Was designed around, you know, men who.

1037
00:53:34,200 --> 00:53:36,840
Speaker 2: Had stay at home wives, who had young families, but

1038
00:53:36,880 --> 00:53:38,759
Speaker 2: they could leave the house at seven and get home

1039
00:53:38,800 --> 00:53:43,200
Speaker 2: at seven and not think once about anything else, whereas

1040
00:53:43,239 --> 00:53:45,480
Speaker 2: the women in real estate at the time, and again,

1041
00:53:45,960 --> 00:53:49,680
Speaker 2: you know, there weren't that many. You know, we often

1042
00:53:49,920 --> 00:53:52,279
Speaker 2: still had working husbands, and we're like, if we had

1043
00:53:52,280 --> 00:53:54,279
Speaker 2: to stay I want to stay at home wife. If

1044
00:53:54,320 --> 00:53:56,320
Speaker 2: I had to stay at home wife, I could double

1045
00:53:56,360 --> 00:53:58,200
Speaker 2: my income because I can leave at seven and get

1046
00:53:58,200 --> 00:54:00,000
Speaker 2: home at seven not have to think about anything else

1047
00:54:00,120 --> 00:54:03,239
Speaker 2: as well. But we were doing the juggle, and they

1048
00:54:03,239 --> 00:54:05,600
Speaker 2: were like, oh, you have to if you're not committed,

1049
00:54:05,600 --> 00:54:07,320
Speaker 2: and you're not serious. If you're not at the sales

1050
00:54:07,360 --> 00:54:10,520
Speaker 2: meeting before eight o'clock, you're not serious. And you know,

1051
00:54:10,600 --> 00:54:14,160
Speaker 2: I literally remember pushing my kid out the door. It out,

1052
00:54:14,239 --> 00:54:16,000
Speaker 2: you got it. She wanted to tell me something, you know,

1053
00:54:16,160 --> 00:54:17,759
Speaker 2: she's going to school. I'm dropping off. She want to

1054
00:54:17,800 --> 00:54:19,680
Speaker 2: tell me something. I'm like, no, no, no, you gotta go,

1055
00:54:19,760 --> 00:54:22,640
Speaker 2: you got to go. I'm stressing about being late. And

1056
00:54:23,120 --> 00:54:25,239
Speaker 2: I get to the meeting. I'm three minutes late, and

1057
00:54:25,239 --> 00:54:27,520
Speaker 2: they slammed the door in my face and said, you're

1058
00:54:27,520 --> 00:54:30,799
Speaker 2: not serious, you know, And I just went wow, And

1059
00:54:30,840 --> 00:54:31,120
Speaker 2: you know.

1060
00:54:31,120 --> 00:54:32,040
Speaker 3: I'll never forget that.

1061
00:54:32,080 --> 00:54:34,200
Speaker 2: And I thought, I'm never going to create an environment

1062
00:54:34,280 --> 00:54:36,920
Speaker 2: where I've actually got a playing field that's not equal

1063
00:54:36,920 --> 00:54:39,360
Speaker 2: for people to have a fair Go, let's make the

1064
00:54:39,440 --> 00:54:42,080
Speaker 2: suse let's make the sales meeting at nine point thirty.

1065
00:54:42,480 --> 00:54:42,839
Speaker 3: You know what.

1066
00:54:43,040 --> 00:54:44,879
Speaker 2: Let the dads drop the kids off, let the mums

1067
00:54:44,920 --> 00:54:47,480
Speaker 2: drop the kids off, whatever. But we don't have to

1068
00:54:47,520 --> 00:54:49,719
Speaker 2: have it just because we've always done it that way.

1069
00:54:49,800 --> 00:54:52,360
Speaker 2: I mean, you know again, why do we We've always

1070
00:54:52,360 --> 00:54:54,600
Speaker 2: done that. Why would we change it? Well, because it

1071
00:54:54,640 --> 00:54:56,280
Speaker 2: doesn't actually suit anymore.

1072
00:54:57,960 --> 00:55:04,440
Speaker 1: Wow, that's that's fucking hrrh like. Of course I believe you,

1073
00:55:05,120 --> 00:55:08,360
Speaker 1: But I think, how fucking dumb of those people, Like,

1074
00:55:09,560 --> 00:55:11,400
Speaker 1: how do you do that? How do you get a

1075
00:55:11,400 --> 00:55:13,480
Speaker 1: bunch of people And in the bunch of people, not

1076
00:55:13,520 --> 00:55:16,360
Speaker 1: one of them goes, hey, listen, I don't know that

1077
00:55:16,360 --> 00:55:19,319
Speaker 1: that's a great idea, and also that's kind of shit

1078
00:55:19,480 --> 00:55:23,720
Speaker 1: to treat her that way, Like how does nobody stand

1079
00:55:23,840 --> 00:55:26,319
Speaker 1: up and go, wait, what are you doing? Like? How

1080
00:55:26,360 --> 00:55:30,840
Speaker 1: does no one? How is that okay to treat anyone?

1081
00:55:31,560 --> 00:55:34,880
Speaker 1: You know, but to treat a woman anyone though, fucking

1082
00:55:35,000 --> 00:55:35,640
Speaker 1: anyone like it?

1083
00:55:35,800 --> 00:55:37,960
Speaker 3: Just you know it is? It was.

1084
00:55:39,000 --> 00:55:42,680
Speaker 2: It was eye opening, and sure enough I didn't work

1085
00:55:42,719 --> 00:55:44,759
Speaker 2: there for much longer because, as I said before, I

1086
00:55:44,840 --> 00:55:47,120
Speaker 2: left because of that. Like I left not because of that,

1087
00:55:47,160 --> 00:55:48,920
Speaker 2: but I left because of that the way if I

1088
00:55:48,960 --> 00:55:51,759
Speaker 2: was going to be treated like that, it's not the

1089
00:55:51,840 --> 00:55:52,759
Speaker 2: right environment for me.

1090
00:55:53,200 --> 00:55:54,760
Speaker 3: I can't thrive in that environment.

1091
00:55:56,000 --> 00:55:58,239
Speaker 1: How many? How many? Not that it matters, but out

1092
00:55:58,239 --> 00:56:00,600
Speaker 1: of interest. So there's twenty people in your team at

1093
00:56:00,640 --> 00:56:03,839
Speaker 1: the moment, give or take. What's the split? Is it

1094
00:56:03,880 --> 00:56:06,080
Speaker 1: mainly guys? Mainly girl Now I'm.

1095
00:56:05,960 --> 00:56:10,120
Speaker 2: Actually it's one of my focuses. But the splits, the

1096
00:56:10,160 --> 00:56:15,080
Speaker 2: splits would be fifty to fifty, but it's unfortunately it's

1097
00:56:15,160 --> 00:56:17,960
Speaker 2: for me. It's something to focus on. The majority of

1098
00:56:18,000 --> 00:56:20,759
Speaker 2: the girls or the females within the business are not

1099
00:56:21,160 --> 00:56:24,160
Speaker 2: quite They're not in sales, so they're in property management.

1100
00:56:24,239 --> 00:56:26,680
Speaker 2: They're in marketing, they're in admin. You know, they're in

1101
00:56:26,719 --> 00:56:31,400
Speaker 2: support roles. There's a female office manager. My board is

1102
00:56:31,440 --> 00:56:35,719
Speaker 2: all male. Now, the good news is that they are

1103
00:56:35,800 --> 00:56:39,760
Speaker 2: obviously thought well, you know, I got here on merit.

1104
00:56:39,800 --> 00:56:42,759
Speaker 2: But at the same time, having a female CEO in

1105
00:56:42,760 --> 00:56:46,240
Speaker 2: the real estate industry is rare. There's only a handful

1106
00:56:46,280 --> 00:56:47,800
Speaker 2: of us, and the ones that we have, I'm friends

1107
00:56:47,800 --> 00:56:49,920
Speaker 2: with them all and again I've you know, a lot

1108
00:56:49,920 --> 00:56:52,680
Speaker 2: of respect for them, and you know, some of them

1109
00:56:52,719 --> 00:56:57,360
Speaker 2: are in very traditional you know, real estate franchisers, where

1110
00:56:57,480 --> 00:57:00,239
Speaker 2: I'm like, I look at that and go, oh, I know,

1111
00:57:00,280 --> 00:57:02,960
Speaker 2: if I can move the needle there. I feel like

1112
00:57:03,000 --> 00:57:04,759
Speaker 2: I've got a group and a board that are very

1113
00:57:04,840 --> 00:57:07,359
Speaker 2: progressive and open and you know they are embracing it.

1114
00:57:07,400 --> 00:57:10,359
Speaker 2: But yes, we're we need to balance out some more

1115
00:57:10,400 --> 00:57:12,680
Speaker 2: females selling in the business.

1116
00:57:13,040 --> 00:57:17,200
Speaker 1: Wow. All right. My last question, why the fuck is

1117
00:57:17,360 --> 00:57:21,480
Speaker 1: real estates so expensive in Melbourne? Sally O'Connell, What is

1118
00:57:21,520 --> 00:57:22,120
Speaker 1: that about?

1119
00:57:22,200 --> 00:57:25,320
Speaker 2: According we're a value now, Craig, because all the other

1120
00:57:25,400 --> 00:57:27,600
Speaker 2: states have been going up and Melbourne's been on a

1121
00:57:27,600 --> 00:57:32,040
Speaker 2: decline now for really three years, so we're probably at

1122
00:57:32,080 --> 00:57:32,560
Speaker 2: the bottom.

1123
00:57:33,680 --> 00:57:37,920
Speaker 1: We are not, are you? Telling me it's cheaper to

1124
00:57:37,920 --> 00:57:40,160
Speaker 1: buy a house in Sydney.

1125
00:57:40,960 --> 00:57:43,040
Speaker 3: No no, no, no, no, no, no no no.

1126
00:57:44,920 --> 00:57:47,800
Speaker 1: We're deer than w A with deer than South Australia.

1127
00:57:49,040 --> 00:57:51,640
Speaker 2: So what what has actually happened? And there's a bit

1128
00:57:51,680 --> 00:57:52,600
Speaker 2: of nuance to it?

1129
00:57:52,640 --> 00:57:55,120
Speaker 1: But what's actually I hate it when I get corrected.

1130
00:57:57,080 --> 00:58:02,680
Speaker 4: I know you Too's actually the last two years is

1131
00:58:02,720 --> 00:58:06,080
Speaker 4: that Perth like wa has gone up, like their days

1132
00:58:06,120 --> 00:58:08,600
Speaker 4: on market if average days on market at twenty eight,

1133
00:58:08,600 --> 00:58:10,440
Speaker 4: they're at ten, Like it's ridiculous.

1134
00:58:10,440 --> 00:58:13,080
Speaker 2: The demands there and the supply is way out of whack,

1135
00:58:13,160 --> 00:58:15,520
Speaker 2: so their prices have gone up like twenty six percent

1136
00:58:15,720 --> 00:58:16,800
Speaker 2: in the last twelve months.

1137
00:58:16,880 --> 00:58:20,080
Speaker 3: Phenomenal. That's slow like the peak. The rate of the

1138
00:58:20,120 --> 00:58:21,000
Speaker 3: growth has slowed.

1139
00:58:22,000 --> 00:58:25,840
Speaker 2: Brisbane Queensland again gone up you know, I think sort

1140
00:58:25,840 --> 00:58:29,080
Speaker 2: of eighteen percent on average over the over twelve month period.

1141
00:58:29,800 --> 00:58:32,560
Speaker 2: Sydney's been on a decline that started to sort of

1142
00:58:32,560 --> 00:58:34,640
Speaker 2: slow the decline side of slow, and Melbourne's been on

1143
00:58:34,800 --> 00:58:37,520
Speaker 2: quite a rapid decline. So we're still off our peak,

1144
00:58:37,720 --> 00:58:40,480
Speaker 2: which would have been pre post COVID where the market

1145
00:58:40,560 --> 00:58:44,360
Speaker 2: just went nuts. We're probably still five to fifteen percent,

1146
00:58:44,440 --> 00:58:48,080
Speaker 2: depending on which market. You're in off that peak, and

1147
00:58:48,120 --> 00:58:50,760
Speaker 2: if anything, Melbourne has actually been the lagging state.

1148
00:58:50,840 --> 00:58:52,480
Speaker 3: So I guess what I'm saying is that.

1149
00:58:53,920 --> 00:58:57,920
Speaker 2: Investors are now starting to look at Melbourne going Actually

1150
00:58:57,920 --> 00:59:00,680
Speaker 2: Melbourne doesn't look as expensive it used to and the

1151
00:59:00,840 --> 00:59:05,320
Speaker 2: medium dwelling price, so I say, dwelling in Melbourne is

1152
00:59:05,360 --> 00:59:11,320
Speaker 2: actually now below Sydney, Brisbane, Canberra, and I think Adelaide

1153
00:59:11,400 --> 00:59:12,360
Speaker 2: might have even pipped us.

1154
00:59:12,400 --> 00:59:13,400
Speaker 3: Now that's dwelling.

1155
00:59:13,960 --> 00:59:17,040
Speaker 2: When you break it down to houses of detached houses

1156
00:59:17,120 --> 00:59:21,560
Speaker 2: versus apartments, then we're second behind Sydney. That tells you

1157
00:59:21,560 --> 00:59:23,600
Speaker 2: that we've got a lot of apartments compared to the

1158
00:59:23,680 --> 00:59:25,960
Speaker 2: other capital cities, so that you know what I mean

1159
00:59:26,000 --> 00:59:29,880
Speaker 2: by that, Like so Yt anyway, so it's probably good value.

1160
00:59:29,920 --> 00:59:32,880
Speaker 2: That said our state government, we won't get into politics,

1161
00:59:32,920 --> 00:59:35,240
Speaker 2: but they haven't made it very attractive or appealing for.

1162
00:59:35,200 --> 00:59:37,200
Speaker 3: You to buy investment property in Victoria.

1163
00:59:37,280 --> 00:59:39,000
Speaker 2: So a lot of that money is going into state

1164
00:59:39,040 --> 00:59:41,120
Speaker 2: because why would you hear at the moment there's not

1165
00:59:41,160 --> 00:59:42,280
Speaker 2: a lot of incentive for you.

1166
00:59:43,720 --> 00:59:46,120
Speaker 1: And I say, is it patronizing that I say, I'm

1167
00:59:46,160 --> 00:59:48,560
Speaker 1: so proud of you, You're so fucking smart.

1168
00:59:49,400 --> 00:59:52,120
Speaker 3: Oh, I'm proud of you, I.

1169
00:59:53,760 --> 00:59:57,120
Speaker 1: Like, honestly, that seventeen year old bloody triathlete. I listen

1170
00:59:57,200 --> 01:00:00,960
Speaker 1: to you now and I'm like, jeepers, who's this woman?

1171
01:00:01,080 --> 01:00:01,480
Speaker 1: Who's this?

1172
01:00:03,200 --> 01:00:05,680
Speaker 2: No, I'm just going to say though I've followed you,

1173
01:00:05,880 --> 01:00:10,360
Speaker 2: and I'll say it again. You don't probably realize it,

1174
01:00:10,440 --> 01:00:13,480
Speaker 2: but you had a real impact on my early years

1175
01:00:13,680 --> 01:00:14,520
Speaker 2: and I'll.

1176
01:00:14,280 --> 01:00:15,000
Speaker 3: Never forget that.

1177
01:00:15,040 --> 01:00:17,400
Speaker 2: And I've followed you, and I think what you've been

1178
01:00:17,440 --> 01:00:20,920
Speaker 2: able to create with your books and your podcasts and

1179
01:00:20,960 --> 01:00:24,120
Speaker 2: your corporate speaking and which is really you're playing to

1180
01:00:24,160 --> 01:00:26,840
Speaker 2: your strengths ultimately, because I mean, at the end of

1181
01:00:26,840 --> 01:00:29,880
Speaker 2: the day, you're always a great entertainer for all of us.

1182
01:00:32,080 --> 01:00:34,400
Speaker 1: I just wanted a job that didn't where I could

1183
01:00:34,440 --> 01:00:37,720
Speaker 1: just basically be a fuckward in front of people and

1184
01:00:37,880 --> 01:00:39,240
Speaker 1: somehow get paid.

1185
01:00:41,000 --> 01:00:45,280
Speaker 4: It's unbelievable that you've been able to curate that hundred.

1186
01:00:46,360 --> 01:00:49,680
Speaker 1: It's that that's exactly right, And you know, it's like

1187
01:00:49,880 --> 01:00:52,240
Speaker 1: I felt like I haven't actually had a job for

1188
01:00:52,280 --> 01:00:55,360
Speaker 1: thirty years. Hey, I don't know if you want anyone

1189
01:00:55,400 --> 01:00:57,600
Speaker 1: to follow you anywhere, but do you want to be

1190
01:00:57,840 --> 01:00:59,720
Speaker 1: do you have any social media or anything or a

1191
01:00:59,760 --> 01:01:01,640
Speaker 1: peaceeople want to connect with you.

1192
01:01:02,680 --> 01:01:06,880
Speaker 2: That you know abbat Crombie's, so we're you know, we're

1193
01:01:06,920 --> 01:01:08,360
Speaker 2: passionate about looking after people.

1194
01:01:08,400 --> 01:01:09,520
Speaker 3: So yeah, you can find me there.

1195
01:01:09,560 --> 01:01:12,080
Speaker 2: I've got an Instagram which is not huge, in LinkedIn,

1196
01:01:12,320 --> 01:01:13,640
Speaker 2: but LinkedIn is probably good for me.

1197
01:01:14,480 --> 01:01:16,320
Speaker 3: All right, thank you.

1198
01:01:16,400 --> 01:01:18,400
Speaker 1: How many podcasts have you done? Is this number one?

1199
01:01:18,480 --> 01:01:19,240
Speaker 1: Is this your debut?

1200
01:01:20,720 --> 01:01:25,360
Speaker 2: I've done a couple within the industry, so very real estate. Yeah,

1201
01:01:25,400 --> 01:01:27,600
Speaker 2: but no, this has been this has been my most

1202
01:01:27,720 --> 01:01:28,960
Speaker 2: enjoyable by far.

1203
01:01:31,040 --> 01:01:33,880
Speaker 3: And yeah, it's just nice to be able to connect

1204
01:01:33,880 --> 01:01:36,840
Speaker 3: with you and have a have a chat. Really, so

1205
01:01:36,920 --> 01:01:37,320
Speaker 3: thank you.

1206
01:01:38,040 --> 01:01:41,480
Speaker 1: Well we'll say goodbye affair, but Sally O'Connell, good job

1207
01:01:41,560 --> 01:01:44,120
Speaker 1: you you did so good. I think we're going to

1208
01:01:44,120 --> 01:01:47,280
Speaker 1: get you back and we'll pay you exactly the same fee.

1209
01:01:47,600 --> 01:01:49,160
Speaker 1: So you're welcome. You're welcome.

1210
01:01:49,840 --> 01:01:51,520
Speaker 3: Thanks, Thanks Greg,