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Speaker 1: Welcome to the mentor.

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Speaker 2: I Marke Boris, Simone Crivello and Isabel Galloway husband and wife.

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Speaker 1: But how are you guys going good under the circumstances.

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Speaker 3: Absolutely super surprised this attraction.

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Speaker 2: Yeah, well thanks for coming in. Obviously your you guys

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Speaker 2: have been fairly vocal recently. More recently you're always vocal

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Speaker 2: because you put plenty up on your various pages, particularly Instagram,

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Speaker 2: but more more promotional stuff about your your business called

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Speaker 2: Zephranotoria Mediterranea in Paddington, been every long time, but you're

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Speaker 2: recently announced and it went viral that you're closing your

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Speaker 2: great restaurant in August this year, this year after how

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Speaker 2: many years?

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Speaker 3: Five?

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Speaker 4: Yeah in November, Yeah, so this almost five years that

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Speaker 4: would have been. But it's just become too challenging. As

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Speaker 4: you heard in the in the post, it was.

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Speaker 1: An amazing post by thank you.

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Speaker 2: It was amazing, like so well professionally put together. I

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Speaker 2: appreciate no wonder when so viral, because it wasn't just

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Speaker 2: the equality of way you put it together, like the

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Speaker 2: quality of the video and everything, but I think it

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Speaker 2: was what you said, the resonance of what you said.

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Speaker 2: It was very very strong, especially when you posted up

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Speaker 2: the cemeteries.

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Speaker 1: And headstones and stuffing.

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Speaker 2: But I know it that sounds a bit dramatic and theatrical,

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Speaker 2: but it's true. We know we our bankruptcies in Australia

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Speaker 2: for small business owners are up two hundred and twenty

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Speaker 2: two percent this year, two hundred and twenty that's mental

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Speaker 2: we felt.

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Speaker 4: Yeah you can see lately, Yeah, you see it everywhere.

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Speaker 2: All the play and you did sort of comment on

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Speaker 2: politics and we'll come back to that, no man, So

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Speaker 2: maybe I like just to start, just go back a

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Speaker 2: little bit and just tell me about your obviously Italian,

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Speaker 2: become your Australian average from it leagueuse off your accent,

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Speaker 2: were your chef nearly?

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Speaker 3: Tell me about your So my family as a restaurant

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Speaker 3: since nineteen seventy in Australia or my dad, you know,

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Speaker 3: studies business like he started being a chef in these

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Speaker 3: early twenties, so working for Nobility family in paler and Palermo,

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Speaker 3: and then set in the seventy he opened his own restaurant.

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Speaker 3: So we're still running the business business after fifty five

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Speaker 3: years in Palerma. In Palermo, so I was running the

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Speaker 3: business from two thousand and ten to two thousand and

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Speaker 3: twenty twelve, he with my brothers and sister because my dad,

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Speaker 3: you know, stops for a while and say, you know,

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Speaker 3: I want to you try to run the business. So

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Speaker 3: we run the business. And after the third year, I

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Speaker 3: say to my sister and brother listen, I need to

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Speaker 3: I need to try something else. I coming in Australia

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Speaker 3: on holiday. I never thought to stay, but I fall

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Speaker 3: in love with Sydney. So why did you fall in

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Speaker 3: love with So? I've been traveling around the world as

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Speaker 3: a chef. I work in India, Japan, South Africa and

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Speaker 3: South America, North America, and I always looking for a

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Speaker 3: place where I can you know, express myself in in

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Speaker 3: you know, in hospitality, in the restaurant business. And I

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Speaker 3: had these dreams opening my own little restaurant. So I

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Speaker 3: start as a chef in a in one pizzeria in

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Speaker 3: a new town was cousins of mine. But I apply

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Speaker 3: as a student in this country because I was forty

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Speaker 3: years older when I arrived. So for three years I

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Speaker 3: applied for a student paying around one hundred thousand dollars

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Speaker 3: to stay in this country. Then I met my wife,

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Speaker 3: so I was sponsored by the business. That business was

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Speaker 3: one of the ones, the first one who started bankruptcy

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Speaker 3: and felled. So that for me was the start of

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Speaker 3: what's going on here? There's something wrong? Why, like in

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Speaker 3: a city like Sydney a business place has going to bankruptcy.

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Speaker 3: So at the moment, I didn't think a lot. But

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Speaker 3: then we we joined with my wife and we find

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Speaker 3: this place, we open the restaurant, We throw ourselves in

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Speaker 3: without thinking on the beginning in Paton. In Patenton and

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Speaker 3: the first year we opened two weeks before COVID. Yeah, wow,

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Speaker 3: we survived COVID. So when you know, when you're in

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Speaker 3: business and you survive an event like COVID, you say

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Speaker 3: you're invincible, so you can go through the wall. So

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Speaker 3: COVID finish and we went so busy. Possibly was like

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Speaker 3: the white lotos on Netflix who pushed sicily a lot.

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Speaker 3: But all Pan was working, all the Harrier was working,

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Speaker 3: Sydney was working, So I think I thought was, oh,

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Speaker 3: this is good. But then when the government's announced them

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Speaker 3: it was twenty twenty three September twenty twenty three, Yeah, that's.

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Speaker 4: When we noticed it started to coming to effect. Anyway,

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Speaker 4: the customers were like, oh, we're feeling it now.

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Speaker 3: So Aurust we were full booking the restaurant right every

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Speaker 3: night October after the announcement, and you know the law

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Speaker 3: in place, we dropped to forty four to forty seven

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Speaker 3: percent and less in bookings November, December, January. I said

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Speaker 3: to Berlin in twenty twenty four four, said I don't

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Speaker 3: I think it's better we close now. So our counts say,

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Speaker 3: you know, I suggest to go through because this is

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Speaker 3: a moment in May, it's gonna be No, it's gonna

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Speaker 3: be better. Blah blah blah. Nothing happened. And now we

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Speaker 3: arrive at twenty twenty five, and you know, when you

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Speaker 3: see your restaurant like goes down, there's there's a problem here.

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Speaker 1: Yes, it's not like you know what I mean. It's

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Speaker 1: not a cheap area.

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Speaker 3: You know, if you have money, Yeah, abnormally every yeah,

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Speaker 3: every night you drive through Crown Street and you see

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Speaker 3: the strip or crowd Street busy. But if you are

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Speaker 3: in business and you look inside the restaurant, you see

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Speaker 3: then they look busy, but they're not.

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Speaker 4: There's still empty tables, there's still Yeah.

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Speaker 2: Absolutely, it's funny. I said, hotel last night and I

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Speaker 2: was in Adelaide. It was a well known hotel, won't

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Speaker 2: say that name. But I went into the restaurant, not

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Speaker 2: last night, not before, and I went into the restaurant

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Speaker 2: to get my dinner seven pm.

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Speaker 5: And I was ady personally, wow, yeah, only personally, And

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Speaker 5: it was like six staff and the chef and more ship,

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Speaker 5: lots of people in the kitchen.

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Speaker 2: I thought, oh my god, they can't be making money here.

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Speaker 2: And obviously, you know, like hospitality has been one of

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Speaker 2: the hospitality and.

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Speaker 1: Construction of being the two toughest hits.

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Speaker 2: If I could just go back now and ask you

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Speaker 2: the question, is the demise in other words, your decision

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Speaker 2: to close your restaurant this year twenty twenty five, is

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Speaker 2: it more off the back of how expensive it is

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Speaker 2: to run your business, in other words, your costs, or

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Speaker 2: is it more about your custom can't afford anymore in

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Speaker 2: other words, it's hard for them to survive.

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Speaker 3: What I say is both so, because if I compare

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Speaker 3: the cost of food to create my menu, right since

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Speaker 3: twenty twenty twenty to today, we have all thirty thirty

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Speaker 3: five percent increase in price.

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Speaker 2: So can I just go back on that a little

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Speaker 2: bit for a second, please? That means the inputs to

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Speaker 2: make the food that you have on your menu, the

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Speaker 2: same menu that you have. Yeah, so we're talking about protein,

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Speaker 2: vegetable carbohydrates, Yeah, maybe wine. They're the cost of all

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Speaker 2: those things about thirty percent right now, that's the cost

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Speaker 2: of the raw material to buy fish or.

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Speaker 1: Buy meat or whatever. Pasta, what if you have to

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Speaker 1: buy Yeah.

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Speaker 2: What about other things? You know, Like you know, we

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Speaker 2: keep hearing about power bills.

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Speaker 3: Absolutely, that does increase that it's increased, everything's increased a lot.

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Speaker 3: The problem is like people like when they increase for me,

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Speaker 3: increase ults for people of course, yeah, right, so if

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Speaker 3: they increase for people, they have like less percentage to spend.

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Speaker 3: But the three key thing is like we haven't changed

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Speaker 3: the price of the menu since day one.

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Speaker 1: Since twenty twenty.

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Speaker 4: In fact, we've dropped it slightly dropped twenty Yeah, since

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Speaker 4: twenty twenty twenty. Yeah, since we opened, we haven't really

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Speaker 4: like we've.

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Speaker 3: We put one dollars one dollar and a half for

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Speaker 3: every dishes on twenty twenty three, Yes, and then twenty

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Speaker 3: twenty four, I would bring back.

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Speaker 4: Yeah, we dropped it down and dropped to the We

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Speaker 4: also started offering pasta and wine nights, which we never

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Speaker 4: as a small business it can be hard to do

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Speaker 4: so to do this kind of deals and stuff. But

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Speaker 4: we did with Wednesday Thursday, we did sort of community

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Speaker 4: night Pastor and vin Or Night. They were going okay,

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Speaker 4: But at the moment we're still doing it on a

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Speaker 4: Wednesday and Thursday and it hasn't changed.

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Speaker 3: We had the PreO when on Sunday Sunday lunch we did.

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Speaker 3: We did the like Portkeetta role for eighteen dollars fresh porquetta.

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Speaker 3: It is cheap, Yeah, eighteen dollars because you know, I

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Speaker 3: won't give opportunity to people to ever a meal and

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Speaker 3: enjoy the space. Yes, but we did all we came

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Speaker 3: to create a movement and also you know a funnel

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Speaker 3: of customers. But then when your neighbors, right since twenty

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Speaker 3: three disappear, disappear all the professionals used to live in

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Speaker 3: the area, or they sell the house, or they move

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Speaker 3: overseas or they move in another states.

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Speaker 1: You mean your customers.

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Speaker 3: Yeah, the customer you built from twenty twenty to twenty

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Speaker 3: twenty three disappears.

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Speaker 4: Really yeah, a huge percentage of them, like eighty percent, and.

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Speaker 1: You know they moved or we know that they moved.

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Speaker 4: Because they they Yeah, so we know people, yeah, and

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Speaker 4: so we know them by the first name. We've shared

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Speaker 4: the wine with them, We've sat down after hours and

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Speaker 4: had great conversations, and they some of them didn't have

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Speaker 4: a chance to come in and say goodbye, but would

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Speaker 4: send me like a DM on Instagram. And some when

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Speaker 4: they did come back to the area for business or something,

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Speaker 4: they would pop in and say, oh my god, I'm

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Speaker 4: so sorry. We haven't been in. We ended up selling,

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Speaker 4: or we had to rent out the house, or we

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Speaker 4: you know, we're just really tired at the moment. Because

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Speaker 4: as well, where we're located, a lot of the customers are.

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Speaker 4: There was a whole chunk of them who were semi retired,

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Speaker 4: you know, so they have to be obviously cautious. They

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Speaker 4: don't want to have to enter the workforce again. And

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Speaker 4: then also lots of young professionals who at one point

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Speaker 4: their salary was amazing, they could live really comfortably in Sydney,

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Speaker 4: and all of a sudden everything changed, because again it's

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Speaker 4: not just the mortgages that went up. It's the gas bill,

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Speaker 4: it's the energy, it's the school fees, school fees, it's

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Speaker 4: the everything right and then obviously as a small business,

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Speaker 4: we you have to pivot. You have to sort of

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Speaker 4: try to figure out how you can attract people when

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Speaker 4: they don't have as much. So we would offer these.

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Speaker 3: Little neighborhoods the scald so all does? Yeah?

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Speaker 1: Can I just go back and break it down a

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Speaker 1: little bit further?

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Speaker 2: So, your costs have gone up since twenty twenty by

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Speaker 2: in terms of inputs by thirty percent. Probably your power

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Speaker 2: has probably gone by much more. Absolutely, do you use

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Speaker 2: gas electricity?

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Speaker 1: Both? So gas has definitely gone up, Electricity definitely gone up.

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Speaker 1: Your rent? What about rent?

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Speaker 4: Yeah, rent goes up four percent percent.

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Speaker 1: Because the rents have gone up. Wages?

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Speaker 4: Oh yeah, like eleven percent more?

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Speaker 1: Yeah, yeah, eleven percent?

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Speaker 4: Yeah about eleven twelve percent?

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Speaker 2: Sa would you find do you think that within the

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Speaker 2: business in terms of people who are your employees?

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Speaker 3: Yes?

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Speaker 1: Do you think that's.

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Speaker 2: Let's call it in dust relations probably not a good word,

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Speaker 2: but like your relationship in a business sense with your

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Speaker 2: employees has become much more expensive. Just put aside the

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Speaker 2: eleven percent. Things like people's attitude towards work. Absolutely, you

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Speaker 2: know their reliability in terms of turning up. Absolutely, I

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Speaker 2: want a holiday or my cat has got a cold.

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Speaker 1: I need to take some time off for me. Have

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Speaker 1: you experienced that sort of stuff?

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Speaker 4: Yeah, I mean post COVID, because what happened in COVID

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Speaker 4: is like after that, people were desperate to have employees

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Speaker 4: come in, so they were offering them really high wages,

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Speaker 4: especially sort of larger groups. And then also that's kind

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Speaker 4: of when wages started to increase. So before we even

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Speaker 4: have seen whether they're right fit for our venue and

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Speaker 4: whether we need to be training them, how qualified they are,

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Speaker 4: they're asking, Oh, I want meum, thirty five dollars an hour,

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Speaker 4: you know, or I need to make sure you're paying

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Speaker 4: me forty dollars an hour, And you're thinking, but we

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Speaker 4: haven't even done the dance yet, like we don't you know,

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Speaker 4: Like what's going on here?

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Speaker 1: What would you have been paying before? Like minimum?

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Speaker 4: So it was like twenty eight dollars and sixteen cents

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Speaker 4: and then on the weekends it was like thirty six

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Speaker 4: dollars an hour. So still, to be honest, in my opinion,

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Speaker 4: for the quality of employee we had, it was on

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Speaker 4: the higher side, you know, but because no.

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Speaker 3: I training people for six months and then by the law,

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Speaker 3: these people are still go because they can't stay made.

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Speaker 1: Their travelers.

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Speaker 4: Yeah, pretty much. The travelers.

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Speaker 1: I mean they're not they're not the chef.

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Speaker 3: No, no, no, they just have the chef.

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Speaker 2: Yeah, you're not asking for a chef, no, not for

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Speaker 2: forty bucks.

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Speaker 1: Now you're just talking about waiters.

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Speaker 4: Yeah, yeah exactly.

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Speaker 2: And so you're saying the way the interaction between the

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Speaker 2: employer and the employee has changed dramatically, definitely.

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Speaker 4: Yeah. And then also people who are in this country

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Speaker 4: and they're not on a visa, so they still they're

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Speaker 4: an immigrant or oussie. They that it's even harder to

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Speaker 4: interact with them because they have you know, they've got

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Speaker 4: their life here, their expenses, everything's gone up for them too.

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Speaker 4: So I totally understand. But it's as a small business,

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Speaker 4: when we're only feeling at the moment, maybe on a

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Speaker 4: Wednesday or Thursday night, three tables or one table, how

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Speaker 4: can you justify having even one staff member on for

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Speaker 4: forty dollars an hour when that's going to be your

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Speaker 4: nightly takings given to yourself. You know what, you're working

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Speaker 4: for them, you work exactly, so you're working for them,

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Speaker 4: yeah exactly. Yeah, we open our doors for them, you know,

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Speaker 4: So that's definitely changed. And then on top of that,

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Speaker 4: you know, the wage taxes and the superannuation have gone

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Speaker 4: up as well, So you just end up at the

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Speaker 4: end of every week, my jaw would be on the

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Speaker 4: ground thinking, are you sure that's how much our wage

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Speaker 4: bill is? Like it just feels like we we didn't

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Speaker 4: take enough for that to feel right, you know. And

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Speaker 4: then also, yeah, our staff, there's not really consistency. We're

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Speaker 4: sort of blessed in a way because Simon it is

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Speaker 4: the chef I up until we had our daughter four

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Speaker 4: months ago, was front of house for the whole time,

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Speaker 4: so we were working in the business. So when there

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Speaker 4: was a dip, we'd say, okay, we're not going to

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Speaker 4: have no exactly, and we're not going to have started yep,

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Speaker 4: typical you do. It's okay, yeah, and then you know,

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Speaker 4: then thankfully at the moment, we're in a position where

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Speaker 4: we have some casual workers who are more than happy

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Speaker 4: for us to say, hey, we're busier on Friday, do

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Speaker 4: you mind popping in but we don't have anything else

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Speaker 4: for the week, you know, and they're like, yeah, absolutely,

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Speaker 4: they'll come in because we provide a really beautiful work environment.

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Speaker 4: Because we're a small business, so they get to know us.

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Speaker 4: It's kind of like a family vibe, you know. But

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Speaker 4: definitely the employment we've been through like forty seven in.

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Speaker 1: Staff just since.

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Speaker 4: We opened, Like yeah, like insane amount.

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Speaker 1: How many would you have.

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Speaker 3: Two on the floor and when we were busy, I

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Speaker 3: have another person get washing.

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Speaker 4: Yes it was about five people per But then you.

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Speaker 3: Know, I training the guy who was my you know,

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Speaker 3: and like offside training to also to become like a

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Speaker 3: little chef, a little cook. But then when they learn,

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Speaker 3: they say to you goodbye, you know what I mean.

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Speaker 3: And then you you spend six months of your time

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Speaker 3: to train these people, give a little bit of skills,

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Speaker 3: and then they pop up as a chef in the

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Speaker 3: you know, top wrestling Sydney. What are you doing? That's

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Speaker 3: why is one of the reasons with my wife decide

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Speaker 3: like what we're doing here, we need to.

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Speaker 2: Stop if I could then just so obviously didn't put

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Speaker 2: your price up, as you said, because.

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Speaker 4: We had pushback from that.

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Speaker 1: I was going to say, so.

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Speaker 2: What happens you did you try during that period twenty

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Speaker 2: twenty when inflation started to run off a bit and

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Speaker 2: you'll cost much higher? Did you try to maintain your margin,

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Speaker 2: because margin is very thin in the rest of position.

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Speaker 2: But did you try to maintain margin by increasing the

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Speaker 2: price and then what happened?

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Speaker 4: Yes, we did, remember and then we had multiple interactions

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Speaker 4: like in the restaurant with customer, Yeah, where people were

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Speaker 4: irate about it. No really seriously.

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Speaker 1: So let's say it's the customer has been there. What

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Speaker 1: sort of responseib you?

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Speaker 2: Where they get onto the menu of theme the state

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Speaker 2: now I was gone from thirty five to forty two.

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Speaker 4: You know, they'd say, well, because we would have specials

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Speaker 4: on the board every week they change and depending on where.

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Speaker 4: That's the other thing about our restaurant is we're waist free.

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Speaker 4: We don't have a cool room, so we would buy

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Speaker 4: our produce daily. Simoni would go to the fish markets,

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Speaker 4: meet the fishermen, see what was fresh. Take that. We

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Speaker 4: would go to our little market still grab the pomodore

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Speaker 4: or grab the different things, so we keep it fresh

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Speaker 4: like it is in Sicily. That's one of the main

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Speaker 4: reasons why our return rate was like eighty five ninety percent.

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Speaker 4: Our customer people coming back.

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Speaker 1: Yeah.

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Speaker 4: But in the end, we when we do increase our

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Speaker 4: prices slightly, you know, we aren't on the cheaper side,

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Speaker 4: like for a spaghetti marinada, like a really big bowl,

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Speaker 4: not just sixty grams of pastor it's like one hundred

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Speaker 4: and twenty.

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Speaker 3: Five ground pasta with around three hundred ground of a seafood.

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Speaker 4: So a big, huge as.

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Speaker 3: You know, seven little calamari, three prons, five clans piece

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Speaker 3: of crab in it.

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Speaker 4: Yeah, like a beautiful marinara.

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Speaker 3: A real Sicilian seafood dish.

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Speaker 4: Yeah, And we charge forty two dollars for that, because yeah,

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Speaker 4: well that's what we think. But people say, what we

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Speaker 4: put it up to forty.

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Speaker 1: Five for that pasta?

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Speaker 4: I three bucks And this man literally at the top

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Speaker 4: of his lungs yelled in the in the restaurant and said,

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Speaker 4: this is ridiculous, you know, forty five dollars. And I'm

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Speaker 4: there on the floor with all these other customers and

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Speaker 4: I'm thinking, and he says, I could make it at home,

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Speaker 4: and I said, well, why don't you pop home and

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Speaker 4: make it? Then?

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Speaker 3: You know, I'm not asking people to come to my

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Speaker 3: restaurants because like I need to give a favor to them.

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Speaker 3: That ends. My house is my temple. You want to

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Speaker 3: hear my restaurants, Come sit, eat, enjoy, enjoy the experience

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Speaker 3: because what I'm I'm giving to you is something I

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Speaker 3: will give to my family, to my best friend, not

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Speaker 3: just to a person. Because I need your money, I

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Speaker 3: need your smile. Yes, that's why I do this job.

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Speaker 3: And you know, sadly say like I'm closing the door,

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Speaker 3: like it's for me, It's like closing a big book

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Speaker 3: because after that, I will not do hospitality anymore because

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Speaker 3: it's I have fifty two. I will turn fifty two

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Speaker 3: this year and I think when I started was twelve

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Speaker 3: with my family, cleaning glasses, then chopping salad and then

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Speaker 3: grill fish and you know, become a chef. Now for

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Speaker 3: me it's time to say thank you for your support.

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Speaker 3: I love you customers, but for me, it's time to stay.

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Speaker 2: Do you think that I'm in Australia at least, that

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Speaker 2: we look at food like a commodity and we don't

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Speaker 2: look at it the experience. We are hungry, got to

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Speaker 2: eat maybe tonight, Korean or Japanese or Italian.

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Speaker 1: I make a choice.

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Speaker 2: I take Italian tonight. But this is the price I

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Speaker 2: want to pay.

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Speaker 4: Absolutely no experience.

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Speaker 3: When I go to a restaurant as a chef, I

386
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Speaker 3: go as a person first, and if I eat Chinese feed,

387
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Speaker 3: Japanese orf, I tie. I want to know the culture.

388
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Speaker 3: You know the authenticity of the dish. That's why I

389
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Speaker 3: do what I'm doing. So when I open my restaurant,

390
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Speaker 3: I give a one hundred percent authenticity Sicilian food. So

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Speaker 3: they are sorts of my grandmother taught me. They are

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Speaker 3: sauce my dad told me. So is I bringing my

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Speaker 3: story to a plate? People, I think don't see that.

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Speaker 3: They see, they're gonna see, they're gonna drink, they're gonna

395
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Speaker 3: have the pasta. Let's see. They don't go into what

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Speaker 3: the chef did today for you to serve the plate.

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Speaker 2: If you're back in Italy now and some money, if

398
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Speaker 2: you're back in Italy and here in Palermo, is it

399
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Speaker 2: different with the Italians? With Sicilians going into your family restaurant?

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Speaker 1: There are they more.

401
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Speaker 2: In tune with what you just said about This is

402
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Speaker 2: your grandfather's sauce recipe, your father mother whatever, they are

403
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Speaker 2: they more in tune with this?

404
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Speaker 1: Or is this a global change? Do you think? Do

405
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Speaker 1: you think everyone is changing and just looking like commodity market?

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Speaker 3: My answerst is like you know, of of course we

407
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Speaker 3: have different cultures, okay, and in Sicily, table is family.

408
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Speaker 3: So already there is family. We see it, we all together,

409
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Speaker 3: we share what is on the table. So it's an

410
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Speaker 3: expression of love. Right. What I see in the modern

411
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Speaker 3: country like table is just an action that you go see.

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Speaker 3: You have to eat and function. That's it. For us

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Speaker 3: is different. That's why my customer in Sicily, they come

414
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Speaker 3: because they want to enjoy it, they want to feel it,

415
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Speaker 3: so they know the black sweating pasta make in my

416
00:23:45,720 --> 00:23:49,320
Speaker 3: family restaurant is an old recipes come from my great grandmother,

417
00:23:50,040 --> 00:23:53,120
Speaker 3: so the result of its seafood is the same. So

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Speaker 3: that's why people come because in the house, possibly they

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Speaker 3: do it in a different way. So in any corner of seas,

420
00:24:00,800 --> 00:24:04,280
Speaker 3: one dish can change six seven times in different ways,

421
00:24:04,359 --> 00:24:08,720
Speaker 3: different flavors, different herbs, play's the same dish because come

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Speaker 3: from different families, culture and history.

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Speaker 2: Do you think that when you first open in Paddington

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Speaker 2: in twenty twenty, do you think that sense that you've

425
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Speaker 2: just described actually existed? Do people actually come to your

426
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Speaker 2: restaurant because they knew that this is someone's family's recipe

427
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Speaker 2: And do you think that and what is it? Do

428
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Speaker 2: you think made people change culturally about this stuff. I mean,

429
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Speaker 2: not necessarily in relation to your place, But how would

430
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Speaker 2: you assess this? Because I have to be honest with you,

431
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Speaker 2: I think people just now look at food.

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Speaker 1: That's busy, busy, busy. I've got to eat.

433
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Speaker 2: I feel like Italian. I'll go there quickly, go to

434
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Speaker 2: you to get the meal and get the hell out

435
00:24:49,119 --> 00:24:50,800
Speaker 2: because I've got to get home and get on my Instagram.

436
00:24:50,800 --> 00:24:53,040
Speaker 2: But I've got to watch netliks or I mean because

437
00:24:53,119 --> 00:24:56,480
Speaker 2: for post COVID, Because I just think definitely post COVID.

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Speaker 1: A lot of things have changed in the way we think.

439
00:24:59,160 --> 00:25:02,719
Speaker 2: Yes, lots, particularly in countries like Australia, the United States,

440
00:25:02,960 --> 00:25:07,480
Speaker 2: various other places I'm not sure about more culturally deep

441
00:25:07,560 --> 00:25:12,000
Speaker 2: culturally places like Greece, Italy, Spain, Portugal.

442
00:25:12,200 --> 00:25:13,879
Speaker 1: I'm not sure, but I don't think that is the

443
00:25:13,920 --> 00:25:14,600
Speaker 1: case because my.

444
00:25:14,600 --> 00:25:16,119
Speaker 2: Family's Greek, and I know in Greece, when I go

445
00:25:16,200 --> 00:25:19,359
Speaker 2: to Greece, it is still you go to this place

446
00:25:19,560 --> 00:25:24,119
Speaker 2: in the Monasterraki in Athens, this particular place, because if

447
00:25:24,119 --> 00:25:27,560
Speaker 2: you want a certain type of sublakia.

448
00:25:27,920 --> 00:25:28,000
Speaker 4: You.

449
00:25:29,600 --> 00:25:31,600
Speaker 3: Know you have the answerone, you know what I mean,

450
00:25:32,000 --> 00:25:35,119
Speaker 3: there's a big difference you know, there's a big gapy

451
00:25:35,320 --> 00:25:39,040
Speaker 3: so when we open a restaurant like is to give

452
00:25:39,119 --> 00:25:43,160
Speaker 3: their knowledge to people, yes, to understand our culture.

453
00:25:43,280 --> 00:25:45,760
Speaker 4: And we did have a lot of customers in that

454
00:25:45,840 --> 00:25:49,080
Speaker 4: first couple of year period, even the first year post COVID,

455
00:25:49,280 --> 00:25:51,360
Speaker 4: right when people were desperate to get out, and then

456
00:25:51,400 --> 00:25:53,960
Speaker 4: suddenly there was that decline again where people sort of

457
00:25:53,960 --> 00:25:57,399
Speaker 4: went insular again. But that first year post COVID, I

458
00:25:57,400 --> 00:26:00,320
Speaker 4: also think when people had some money stacked away from.

459
00:26:01,320 --> 00:26:04,120
Speaker 1: Haven't had the experience exactly at.

460
00:26:03,680 --> 00:26:05,639
Speaker 4: Home exactly, and they're like, oh, I want to go

461
00:26:05,640 --> 00:26:08,240
Speaker 4: out for every meal. All of a sudden, we had

462
00:26:08,600 --> 00:26:12,480
Speaker 4: the most incredible feedback and customers saying, oh, it feels

463
00:26:12,520 --> 00:26:14,960
Speaker 4: like I've been to Sicily tonight, thank you so much.

464
00:26:15,000 --> 00:26:17,439
Speaker 4: And then they couldn't travel by that well exactly, they

465
00:26:17,480 --> 00:26:21,040
Speaker 4: couldn't still. And then we have actually since sent at

466
00:26:21,160 --> 00:26:24,080
Speaker 4: least twenty five or thirty of our customers to Sicily

467
00:26:24,119 --> 00:26:27,040
Speaker 4: to his family's restaurant, and so they've met his family,

468
00:26:27,080 --> 00:26:28,840
Speaker 4: taken photos, sent it back and said, oh my god,

469
00:26:28,880 --> 00:26:31,800
Speaker 4: it was the same. This is incredible, you know. And

470
00:26:32,200 --> 00:26:35,600
Speaker 4: definitely people were fascinated by the fact that Sicilian food

471
00:26:35,680 --> 00:26:38,760
Speaker 4: is really different to northern Italian food, and that what

472
00:26:38,800 --> 00:26:41,320
Speaker 4: we were doing, well, what Simone was doing was super

473
00:26:41,400 --> 00:26:45,080
Speaker 4: authentic to his roots. It wasn't like we were even

474
00:26:45,359 --> 00:26:48,680
Speaker 4: down to buying the tins of tomatoes making sure it's

475
00:26:48,680 --> 00:26:51,160
Speaker 4: coming from a specific region in Italy so it's got

476
00:26:51,200 --> 00:26:53,639
Speaker 4: that depth of flavor. It's not like the Aussie tomatoes.

477
00:26:53,800 --> 00:26:56,960
Speaker 2: Do you think that authenticity though, is now missing from food?

478
00:26:57,080 --> 00:26:59,760
Speaker 4: Definitely? Yeah.

479
00:27:00,359 --> 00:27:02,320
Speaker 1: It could have been the reason why so many restaurants

480
00:27:02,320 --> 00:27:03,000
Speaker 1: are closing down.

481
00:27:04,720 --> 00:27:08,240
Speaker 3: Do you think they're all insanely not? I don't think so.

482
00:27:08,600 --> 00:27:12,280
Speaker 3: You know, they're the reason why a lot of restaurants close.

483
00:27:12,640 --> 00:27:14,960
Speaker 3: You know, it's evident that we were bringing them the

484
00:27:15,000 --> 00:27:21,480
Speaker 3: table today, like you know, eye tacks, impossibility to find,

485
00:27:21,600 --> 00:27:25,879
Speaker 3: like employees and wages, they are not cackle in the

486
00:27:25,960 --> 00:27:29,240
Speaker 3: right in the right way, like yes, the cost of believing,

487
00:27:29,440 --> 00:27:31,840
Speaker 3: cost of food and like and.

488
00:27:31,800 --> 00:27:40,680
Speaker 4: Then also delivery services.

489
00:27:37,400 --> 00:27:39,680
Speaker 1: People buying your stuff on Uber.

490
00:27:40,160 --> 00:27:44,199
Speaker 3: Because we try, we try. But when you do like

491
00:27:44,320 --> 00:27:47,919
Speaker 3: a seafood pasta, right and you send to a place

492
00:27:48,000 --> 00:27:51,399
Speaker 3: which is like tenk lovers away, what kind of pasta

493
00:27:51,440 --> 00:27:51,960
Speaker 3: you're gonna eat?

494
00:27:52,560 --> 00:27:53,120
Speaker 1: You complaint?

495
00:27:53,280 --> 00:27:53,440
Speaker 3: Yeah?

496
00:27:53,480 --> 00:27:54,919
Speaker 4: No, and they do. We had that and so we

497
00:27:54,960 --> 00:27:56,680
Speaker 4: thought we can't like our food.

498
00:27:56,440 --> 00:27:57,600
Speaker 1: Can't becomes your fault.

499
00:27:59,080 --> 00:28:01,359
Speaker 4: And then we did do an uber menu with things

500
00:28:01,400 --> 00:28:04,120
Speaker 4: that would transfer well you know that they could reheat

501
00:28:04,200 --> 00:28:07,680
Speaker 4: or whatever. But again like it. In the end, it

502
00:28:07,800 --> 00:28:10,480
Speaker 4: wasn't working enough for us to think, okay, that we

503
00:28:10,640 --> 00:28:13,320
Speaker 4: keep doing this, and it just didn't align with what

504
00:28:13,320 --> 00:28:15,199
Speaker 4: we were doing in the first place, because part of

505
00:28:15,240 --> 00:28:18,600
Speaker 4: our message and part of why we were opening a

506
00:28:18,640 --> 00:28:21,159
Speaker 4: restaurant was for the people to enter the doors, you know,

507
00:28:21,480 --> 00:28:22,600
Speaker 4: and to experience.

508
00:28:22,680 --> 00:28:25,600
Speaker 2: It's the experience coming inside and so wonda do you

509
00:28:25,640 --> 00:28:28,760
Speaker 2: actually come outside, like I mean, does a chef come out?

510
00:28:29,080 --> 00:28:30,840
Speaker 1: You come out to see everybody.

511
00:28:30,480 --> 00:28:32,920
Speaker 3: All the time they go to the customer, sal was

512
00:28:33,080 --> 00:28:35,840
Speaker 3: your dinner? Like you know, they say, oh, Spectaclear, thank you,

513
00:28:36,400 --> 00:28:39,160
Speaker 3: Like I have a great experience because I love creating

514
00:28:39,200 --> 00:28:42,240
Speaker 3: the same connection I was creating Italy in my restaurant,

515
00:28:42,640 --> 00:28:46,840
Speaker 3: because you become a part of your customer's family, like

516
00:28:46,920 --> 00:28:48,960
Speaker 3: you know, they know you, who you are, where you

517
00:28:49,000 --> 00:28:51,840
Speaker 3: come from. And I know every single custom in my restaurant.

518
00:28:52,640 --> 00:28:55,680
Speaker 3: So now impartant on everyone walk in the street to

519
00:28:55,680 --> 00:28:58,000
Speaker 3: look at the inside the restaurant, they wave me because

520
00:28:58,280 --> 00:29:02,120
Speaker 3: we become friends. We have a customer to come with

521
00:29:02,200 --> 00:29:04,800
Speaker 3: us on holiday in Sicily, and I bring them to

522
00:29:04,880 --> 00:29:07,240
Speaker 3: other restaurants in Sicily, which are my.

523
00:29:07,520 --> 00:29:08,440
Speaker 1: You conducted tour?

524
00:29:08,640 --> 00:29:11,640
Speaker 4: Yeah, we did, yeah.

525
00:29:11,400 --> 00:29:15,120
Speaker 3: Because you know, remember I left Italy Sicily when I

526
00:29:15,240 --> 00:29:21,960
Speaker 3: was forty, right, and in Sicily they know me and

527
00:29:22,080 --> 00:29:24,720
Speaker 3: my family restaurants every single.

528
00:29:24,480 --> 00:29:26,200
Speaker 4: Corner of the high really well.

529
00:29:26,280 --> 00:29:30,040
Speaker 3: Yeah, I don't want to excite all Italy, but in

530
00:29:30,080 --> 00:29:34,600
Speaker 3: Sicily everyone you ask Frankoviscato. In Sicily, they know who is,

531
00:29:35,640 --> 00:29:38,120
Speaker 3: they know the restaurant, they know their kids and all

532
00:29:38,160 --> 00:29:41,720
Speaker 3: their sons. So and when I walk in the city,

533
00:29:41,920 --> 00:29:45,640
Speaker 3: it's like everyone knows me. Everyone wets me. When I

534
00:29:45,680 --> 00:29:51,000
Speaker 3: bring my wife in Italy, hours possible, from Milan to Sicily.

535
00:29:51,120 --> 00:29:53,880
Speaker 3: Every place we go, they people jump on me. I

536
00:29:54,240 --> 00:29:58,480
Speaker 3: simone worry because Italy looks sixty nine million people, but

537
00:29:58,600 --> 00:29:59,640
Speaker 3: we know each other.

538
00:29:59,600 --> 00:30:04,640
Speaker 4: In the world for sure. Yeah, because it brings me

539
00:30:04,840 --> 00:30:07,480
Speaker 4: to life profession there. You know, I didn't know any

540
00:30:07,480 --> 00:30:09,960
Speaker 4: of this because I'm not from the hospital industry. I

541
00:30:10,080 --> 00:30:12,400
Speaker 4: just wanted to support my husband, and I love people

542
00:30:12,560 --> 00:30:17,120
Speaker 4: and I'm a customer service person, but I just wasn't

543
00:30:17,840 --> 00:30:20,960
Speaker 4: really that familiar with hospitality. It wasn't until I started

544
00:30:21,080 --> 00:30:24,760
Speaker 4: in our restaurant and then we went over to Sicily

545
00:30:25,000 --> 00:30:28,760
Speaker 4: to start sourcing some product and to also build another

546
00:30:29,160 --> 00:30:32,440
Speaker 4: leg of our business over there. And we went over

547
00:30:32,520 --> 00:30:35,360
Speaker 4: and also before we even opened the restaurant, I realized

548
00:30:35,400 --> 00:30:37,960
Speaker 4: that over there it is treated so differently, like it's

549
00:30:38,000 --> 00:30:41,360
Speaker 4: a full on lifelong profession. Yes, they're also suffering in

550
00:30:41,400 --> 00:30:44,840
Speaker 4: their own way post COVID still in Europe, and also

551
00:30:44,880 --> 00:30:48,320
Speaker 4: the younger generations don't appreciate it as much as it

552
00:30:48,480 --> 00:30:51,880
Speaker 4: once was appreciated. But there's still people who that's what

553
00:30:51,920 --> 00:30:53,880
Speaker 4: they want to do with their life, and they know

554
00:30:54,120 --> 00:30:56,440
Speaker 4: where to go for the best seafood, the best this,

555
00:30:56,600 --> 00:30:59,960
Speaker 4: the best that, and it's a real it's a lifestyle.

556
00:31:00,320 --> 00:31:01,320
Speaker 4: You know where and be.

557
00:31:01,200 --> 00:31:03,560
Speaker 3: Proud of where you come from, the produce that you

558
00:31:03,600 --> 00:31:04,440
Speaker 3: bring to the table.

559
00:31:04,560 --> 00:31:06,360
Speaker 1: Absolutely do Do you think that's.

560
00:31:07,720 --> 00:31:12,640
Speaker 2: Our great yearning today around the world to travel has

561
00:31:12,840 --> 00:31:15,240
Speaker 2: created a problem because, in other words, people sort of say, well,

562
00:31:15,720 --> 00:31:17,600
Speaker 2: you know, I'm going to go to these rest of

563
00:31:17,640 --> 00:31:19,400
Speaker 2: but I'll go to Italy. You know, I'll go to

564
00:31:19,560 --> 00:31:22,800
Speaker 2: sleep I'll go I'll go to Rome. I want Italian food,

565
00:31:22,800 --> 00:31:24,400
Speaker 2: I'll go there, and I'll go to Bologn, you know,

566
00:31:24,440 --> 00:31:30,240
Speaker 2: I'll have Yeah, and when I'm in Sydney, I'm here,

567
00:31:30,280 --> 00:31:33,400
Speaker 2: I'm just working. I'm working longer hours because everyone works

568
00:31:33,400 --> 00:31:38,680
Speaker 2: longer hours, especially business owners, working longer hours earning less money.

569
00:31:39,400 --> 00:31:42,760
Speaker 2: I'll just keep working, working, working, and then when I

570
00:31:42,800 --> 00:31:46,880
Speaker 2: get and I'll quickly have my food like as a function,

571
00:31:47,440 --> 00:31:49,440
Speaker 2: and then so I can get home and I'll quickly

572
00:31:49,440 --> 00:31:50,920
Speaker 2: watch a bit of Netflix and play with the kids

573
00:31:51,000 --> 00:31:53,120
Speaker 2: or whatever the case may be, and spend some time

574
00:31:53,120 --> 00:31:55,000
Speaker 2: with my partner, get to sleep because I've got to

575
00:31:55,000 --> 00:31:59,440
Speaker 2: get back to work tomorrow. And then your social life, yes,

576
00:32:00,040 --> 00:32:01,480
Speaker 2: my social life will become when I travel.

577
00:32:01,520 --> 00:32:03,640
Speaker 4: When you go to Italy, where you go to Greece, yeah,

578
00:32:03,720 --> 00:32:05,080
Speaker 4: Greek Yeah.

579
00:32:04,560 --> 00:32:08,719
Speaker 2: And maybe so there's so not only are people not

580
00:32:08,800 --> 00:32:11,200
Speaker 2: able to afford to it as often as they did out,

581
00:32:12,560 --> 00:32:15,160
Speaker 2: not only do they now really conscious how much they

582
00:32:15,200 --> 00:32:17,720
Speaker 2: spend because the cost of living here, because everyone keeps saying,

583
00:32:17,840 --> 00:32:22,440
Speaker 2: we see our treasurer, the federal Treasurer Jim Morrison saying, wow,

584
00:32:22,440 --> 00:32:24,880
Speaker 2: it's really great. You know, we're the government have got

585
00:32:24,880 --> 00:32:27,600
Speaker 2: the inflation down to two point four percent. Yeah, but

586
00:32:28,280 --> 00:32:30,520
Speaker 2: the cost of living still as high as it was before, like.

587
00:32:30,680 --> 00:32:31,680
Speaker 1: It's still really high.

588
00:32:31,760 --> 00:32:34,640
Speaker 2: Like you haven't gone backwards, you haven't reduced how much

589
00:32:34,720 --> 00:32:37,320
Speaker 2: a cost to buy a leatherce or a steak or whatever,

590
00:32:37,520 --> 00:32:40,080
Speaker 2: or the reduced the cost of transport, reduce the cost

591
00:32:40,120 --> 00:32:42,040
Speaker 2: of mobile phones, or reduced the cost of insurance or

592
00:32:42,440 --> 00:32:45,560
Speaker 2: still but they're all, they're all, they're just not going

593
00:32:45,640 --> 00:32:48,520
Speaker 2: up as fast as they were going up. So there's

594
00:32:48,960 --> 00:32:51,760
Speaker 2: what would you say to someone like the Prime minister today?

595
00:32:52,240 --> 00:32:54,120
Speaker 2: What would you say to Anthony Aberti And by the way,

596
00:32:54,120 --> 00:32:58,040
Speaker 2: Anthony Albert Easy today is holding us some sort of

597
00:32:58,480 --> 00:33:01,880
Speaker 2: launch or something, or rather talking to business owners around

598
00:33:01,880 --> 00:33:07,920
Speaker 2: Australia saying how private enterprise, you guys and me, we

599
00:33:07,960 --> 00:33:13,560
Speaker 2: need to contribute more to the economy. Y's today wow

600
00:33:13,880 --> 00:33:18,920
Speaker 2: in this is a like a preface to his summit

601
00:33:18,960 --> 00:33:23,080
Speaker 2: that he's holding in August about they're going to look

602
00:33:23,080 --> 00:33:23,640
Speaker 2: at everything in.

603
00:33:23,600 --> 00:33:26,080
Speaker 1: The economy like income tax raid.

604
00:33:26,880 --> 00:33:28,680
Speaker 2: I don't think they're looking to put it down, say

605
00:33:28,680 --> 00:33:33,440
Speaker 2: they're looking to put it up, the GST, the.

606
00:33:33,560 --> 00:33:35,000
Speaker 1: Cost of power.

607
00:33:35,960 --> 00:33:39,280
Speaker 2: I mean he's now saying that we you guys and

608
00:33:39,320 --> 00:33:42,040
Speaker 2: everyone in yours, everyone in my innustry, we need to

609
00:33:42,080 --> 00:33:43,240
Speaker 2: do more for the economy.

610
00:33:43,400 --> 00:33:46,280
Speaker 1: The private sector. What would you say to.

611
00:33:46,280 --> 00:33:53,280
Speaker 6: Them, Oh, well, like like I come from you know,

612
00:33:53,440 --> 00:33:59,440
Speaker 6: I left Sicily tween and the moment Italy was facing

613
00:33:59,560 --> 00:34:00,920
Speaker 6: like situation like this.

614
00:34:02,240 --> 00:34:07,840
Speaker 3: And you know a really really small example in the

615
00:34:07,920 --> 00:34:11,759
Speaker 3: one area of Sicily called Riberta, we made one of

616
00:34:11,800 --> 00:34:18,480
Speaker 3: the best orange in the planet. Is our talktun through it?

617
00:34:20,040 --> 00:34:25,120
Speaker 3: Because the governor govern in Italy give license to Northern

618
00:34:25,200 --> 00:34:29,319
Speaker 3: Africa and Spain to bring in the market oranges from

619
00:34:29,320 --> 00:34:34,120
Speaker 3: the country to our market. We in the ear we

620
00:34:35,000 --> 00:34:42,360
Speaker 3: crush more than six thousand million killers of oranges in Sicily.

621
00:34:43,160 --> 00:34:44,600
Speaker 1: So you crushed.

622
00:34:46,600 --> 00:34:51,520
Speaker 3: Juice, you trashed because we couldn't sell.

623
00:34:51,280 --> 00:34:54,879
Speaker 1: It because imported important stuff.

624
00:34:56,000 --> 00:35:03,000
Speaker 3: So that means like you are a politician, governors where

625
00:35:03,000 --> 00:35:08,040
Speaker 3: you have to understand like the producer in your land, right,

626
00:35:08,440 --> 00:35:12,080
Speaker 3: the producer product, they give you a price. Then there's

627
00:35:12,120 --> 00:35:16,840
Speaker 3: a gap from the producer to the sellers for the market.

628
00:35:17,680 --> 00:35:21,600
Speaker 3: So how is possible a product cost one example, one

629
00:35:21,680 --> 00:35:25,600
Speaker 3: dollar on the production go to four to five dollars

630
00:35:25,640 --> 00:35:30,520
Speaker 3: on the market reach out reach, so their gap has

631
00:35:30,600 --> 00:35:32,839
Speaker 3: to be controller and check it and.

632
00:35:32,840 --> 00:35:34,600
Speaker 1: What did they telling them to do? What did they do?

633
00:35:34,840 --> 00:35:39,759
Speaker 3: They did nothing? So they went how this direction, get

634
00:35:39,840 --> 00:35:45,040
Speaker 3: to a place where everything's going to resation. Business are

635
00:35:45,120 --> 00:35:50,200
Speaker 3: empty because from twenty thirteen to just the four twenty

636
00:35:50,239 --> 00:35:55,000
Speaker 3: twenty three restaurants have been suffering the same thing. Business

637
00:35:55,000 --> 00:35:57,640
Speaker 3: have been served the same thing in Australia.

638
00:35:57,880 --> 00:36:01,719
Speaker 1: Start now, don't anything about it since we're still now

639
00:36:01,760 --> 00:36:02,040
Speaker 1: doing it.

640
00:36:02,280 --> 00:36:05,279
Speaker 3: No, now they're doing better, they're growing.

641
00:36:06,680 --> 00:36:07,000
Speaker 1: Changed.

642
00:36:07,560 --> 00:36:13,080
Speaker 3: What change I think is Italy at the moment is

643
00:36:13,160 --> 00:36:21,520
Speaker 3: a point of tourism. The politics create direction to help

644
00:36:22,040 --> 00:36:26,600
Speaker 3: all the states to be a funnel for tourism. So

645
00:36:26,840 --> 00:36:32,359
Speaker 3: cities in summer time they blooming. In winter, go back

646
00:36:32,400 --> 00:36:35,480
Speaker 3: to Canada, same thing, but the four or five months

647
00:36:35,560 --> 00:36:41,640
Speaker 3: of summer driving so people can keep leaving.

648
00:36:41,960 --> 00:36:45,799
Speaker 4: But they also did some things with taxes business over there,

649
00:36:45,880 --> 00:36:48,160
Speaker 4: Like I'm not one hundred percent on what exactly they did,

650
00:36:48,160 --> 00:36:51,759
Speaker 4: but they're they're quite flexible and lenient. They're a little

651
00:36:51,760 --> 00:36:54,719
Speaker 4: bit less sort of intense as they can be here.

652
00:36:55,160 --> 00:37:00,200
Speaker 3: Exemple tax department. You know they charge in into as

653
00:37:00,280 --> 00:37:04,400
Speaker 3: to like five six percent and we are talking to

654
00:37:04,440 --> 00:37:05,280
Speaker 3: Australight eleven.

655
00:37:06,320 --> 00:37:08,479
Speaker 1: Yeah, that's an interesting point.

656
00:37:08,880 --> 00:37:10,839
Speaker 2: If you own money to the tax department and most

657
00:37:10,840 --> 00:37:13,839
Speaker 2: people listen just don't know that don't realize the tax

658
00:37:13,840 --> 00:37:16,240
Speaker 2: department charges like in excessive ten percent.

659
00:37:16,320 --> 00:37:18,239
Speaker 1: I couldn't believe you're a bank in the country that

660
00:37:18,320 --> 00:37:19,759
Speaker 1: will charge that on.

661
00:37:19,719 --> 00:37:22,799
Speaker 3: One point two monthly and they can, you know, by

662
00:37:22,880 --> 00:37:27,239
Speaker 3: the low tax student office can charge to forty eight

663
00:37:27,280 --> 00:37:32,680
Speaker 3: percent per year. You know in another country you can

664
00:37:33,120 --> 00:37:35,759
Speaker 3: say that it's something else. I don't want to say

665
00:37:35,760 --> 00:37:36,879
Speaker 3: the words because it's not right.

666
00:37:37,080 --> 00:37:40,040
Speaker 2: But if youture, like if I have a lending business, right,

667
00:37:40,040 --> 00:37:42,839
Speaker 2: if I charge someone that amount of interest, I would

668
00:37:42,880 --> 00:37:45,160
Speaker 2: be front page of the newspaper and I will probably

669
00:37:45,200 --> 00:37:45,720
Speaker 2: get arrested.

670
00:37:45,719 --> 00:37:46,280
Speaker 4: That's a thief.

671
00:37:46,480 --> 00:37:49,719
Speaker 1: You know, they'll probably arrest you, right or they'd be

672
00:37:49,760 --> 00:37:50,480
Speaker 1: chasing you down the.

673
00:37:50,400 --> 00:37:54,000
Speaker 3: Street because you force business to close them.

674
00:37:54,000 --> 00:37:56,200
Speaker 2: Which and that's an interesting thing to it because one

675
00:37:56,200 --> 00:38:00,399
Speaker 2: of the biggest causes right now of the bankruptcies has

676
00:38:00,480 --> 00:38:03,120
Speaker 2: been the tax office collecting money or for people who

677
00:38:03,120 --> 00:38:06,759
Speaker 2: can't afford to pay and they just give up.

678
00:38:06,880 --> 00:38:11,000
Speaker 3: Yeah, what I suggests like love that the percentage. Make

679
00:38:11,200 --> 00:38:16,160
Speaker 3: sure people have the possibility to pay. Yes, pay means

680
00:38:16,320 --> 00:38:19,640
Speaker 3: like flexibility is not like I give you twenty years

681
00:38:19,640 --> 00:38:20,759
Speaker 3: to pay the the.

682
00:38:21,000 --> 00:38:22,600
Speaker 1: You know, the debt, the debt.

683
00:38:23,160 --> 00:38:25,319
Speaker 3: I give you like two years to year. Enough with

684
00:38:25,440 --> 00:38:28,799
Speaker 3: the low percentage, people will do the best to pay

685
00:38:28,840 --> 00:38:31,719
Speaker 3: it and then don't give any other chance to clear up.

686
00:38:31,800 --> 00:38:34,200
Speaker 3: Then if the business doesn't work, doesn't work.

687
00:38:34,080 --> 00:38:34,879
Speaker 1: It's two years.

688
00:38:36,080 --> 00:38:39,440
Speaker 3: But don't force them to close, because then means you

689
00:38:39,560 --> 00:38:44,760
Speaker 3: take jobs, space, you take.

690
00:38:46,239 --> 00:38:48,359
Speaker 1: Take families, take dreams.

691
00:38:48,040 --> 00:38:51,160
Speaker 4: You take dream and then you also take culture. Like

692
00:38:51,239 --> 00:38:52,759
Speaker 4: Sydney used to feel.

693
00:38:52,719 --> 00:38:54,359
Speaker 1: The community know where to go.

694
00:38:54,440 --> 00:38:56,760
Speaker 4: No, there's nowhere to go. Even all of our employees

695
00:38:56,760 --> 00:38:58,719
Speaker 4: who are from other countries, they said, oh, I came

696
00:38:58,760 --> 00:39:01,880
Speaker 4: to Australia thinking it was to be this amazing place,

697
00:39:02,000 --> 00:39:05,360
Speaker 4: especially Sydney, you know, and they arrive here, they finish

698
00:39:05,440 --> 00:39:07,719
Speaker 4: work at ten and they say, well, no, where can

699
00:39:07,760 --> 00:39:10,080
Speaker 4: we go? What can we do? And also to go

700
00:39:10,120 --> 00:39:12,200
Speaker 4: and get one glass of wine and a little bit

701
00:39:12,200 --> 00:39:14,920
Speaker 4: of cheese. You're looking at sixty dollars, you know, or

702
00:39:15,440 --> 00:39:17,920
Speaker 4: more even you know, it's just crazy, you know.

703
00:39:17,960 --> 00:39:22,880
Speaker 3: So read something like every hundred business opening in Australia,

704
00:39:23,040 --> 00:39:27,000
Speaker 3: eighty eight close. Yeah, like since the January this here,

705
00:39:27,480 --> 00:39:32,160
Speaker 3: five hundred and fifty six delivery company, transportation company close down?

706
00:39:33,040 --> 00:39:35,799
Speaker 3: Like what are we doing here? Like you know, I

707
00:39:35,840 --> 00:39:38,839
Speaker 3: love this country, Like I still like perimanent Rest. I

708
00:39:38,880 --> 00:39:42,040
Speaker 3: love Australia. It's a beautiful place. But people can't lean

709
00:39:42,160 --> 00:39:45,120
Speaker 3: this way. No, oh, you can drive in this country.

710
00:39:45,160 --> 00:39:48,560
Speaker 3: It's far far away from every other place in the world.

711
00:39:49,280 --> 00:39:51,160
Speaker 3: Like how you want to keep the people stay in

712
00:39:51,160 --> 00:39:52,800
Speaker 3: this country?

713
00:39:52,920 --> 00:39:55,080
Speaker 4: People believing in record numbers. I don't know if you've

714
00:39:55,120 --> 00:39:57,000
Speaker 4: seen the stats on that. I don't know them, like

715
00:39:57,040 --> 00:39:59,240
Speaker 4: off the top of my head, but from our real

716
00:39:59,320 --> 00:40:03,000
Speaker 4: in fact, I received like four hundred five hundred DMS

717
00:40:03,000 --> 00:40:05,120
Speaker 4: from that reel and I couldn't keep up. I spent

718
00:40:05,200 --> 00:40:07,279
Speaker 4: a few nights just like reading over them. And it

719
00:40:07,320 --> 00:40:10,960
Speaker 4: was people ossis and a lot of immigrants who said,

720
00:40:11,360 --> 00:40:14,360
Speaker 4: I left the country six months ago. I'm about to

721
00:40:14,440 --> 00:40:16,719
Speaker 4: leave and go and move back to where you know

722
00:40:16,760 --> 00:40:19,800
Speaker 4: I grew up because there's nothing there for me anymore,

723
00:40:19,880 --> 00:40:22,319
Speaker 4: you know. I came to Australia with this dream. I

724
00:40:22,440 --> 00:40:25,240
Speaker 4: was there. People come here for fifteen twenty years, contribute

725
00:40:25,280 --> 00:40:28,319
Speaker 4: so much to our economy, so much to our communities,

726
00:40:28,400 --> 00:40:30,560
Speaker 4: and then they're forced to sort of have to reevaluate.

727
00:40:30,640 --> 00:40:33,080
Speaker 4: And I never thought as an Australian I'd be like

728
00:40:33,239 --> 00:40:36,320
Speaker 4: so excited to be thinking about going and living.

729
00:40:36,160 --> 00:40:37,800
Speaker 1: So going to get back to sortes.

730
00:40:37,880 --> 00:40:39,920
Speaker 4: Yeah we are, but because you know, as much as

731
00:40:39,920 --> 00:40:42,719
Speaker 4: someone says, I'm closing the book on hospitality in terms

732
00:40:42,760 --> 00:40:45,520
Speaker 4: of a bricks and watar restaurant. Yes, but we really

733
00:40:45,560 --> 00:40:48,400
Speaker 4: have a vision of offering. We want to start, not

734
00:40:48,480 --> 00:40:51,120
Speaker 4: a touring company, but like a where we.

735
00:40:51,280 --> 00:40:53,120
Speaker 3: I want to have, you know, my year of a

736
00:40:53,280 --> 00:40:56,120
Speaker 3: like a little all of time. Yes, where I have

737
00:40:56,239 --> 00:40:59,720
Speaker 3: a little accommodation. So the customers come and visit us.

738
00:41:00,080 --> 00:41:02,000
Speaker 3: They've got to spend time with us as a family.

739
00:41:02,840 --> 00:41:06,040
Speaker 3: So today I prepared this pasta you want to enjoy, Yes,

740
00:41:06,320 --> 00:41:09,880
Speaker 3: sit and enjoy with us. I will cook for my

741
00:41:10,000 --> 00:41:10,879
Speaker 3: friends and.

742
00:41:10,840 --> 00:41:13,400
Speaker 2: My friend it's funny, should say. Just reminded me of

743
00:41:13,400 --> 00:41:15,239
Speaker 2: something I did many years ago. Many years ago, I

744
00:41:15,320 --> 00:41:21,640
Speaker 2: stayed in a house in Bologna, and an old man

745
00:41:21,800 --> 00:41:24,759
Speaker 2: owned a house and I stayed upstairs and in the

746
00:41:24,760 --> 00:41:27,120
Speaker 2: morning you go downstairs. It was one of the best

747
00:41:27,160 --> 00:41:31,120
Speaker 2: experience I've ever had. Used to have the the ham

748
00:41:33,239 --> 00:41:35,319
Speaker 2: and he would cut them off, and then his wife

749
00:41:35,360 --> 00:41:39,240
Speaker 2: would make the breakfast and the fresh bread and coffee

750
00:41:39,280 --> 00:41:48,160
Speaker 2: was beautiful, And that's fantastic. But it's probably one of

751
00:41:48,160 --> 00:41:51,320
Speaker 2: the best experience I've had because he was, his family

752
00:41:51,440 --> 00:41:53,960
Speaker 2: was there. He talked to me about stuff, and his

753
00:41:54,040 --> 00:41:56,759
Speaker 2: English was pretty good. He made suggestions where to go

754
00:41:56,800 --> 00:41:59,840
Speaker 2: for dinner, go and have a look at this, et cetera.

755
00:42:00,080 --> 00:42:03,000
Speaker 2: Then that sort of makes sense to me. For you guys,

756
00:42:03,080 --> 00:42:07,520
Speaker 2: especially especially when the cost living here is so high,

757
00:42:07,680 --> 00:42:11,399
Speaker 2: your customers are changing, yes, not only like I don't

758
00:42:11,440 --> 00:42:14,960
Speaker 2: mean they're leaving, and or you've got a new complexion.

759
00:42:14,480 --> 00:42:16,480
Speaker 1: Of people who live in the area where you are.

760
00:42:16,840 --> 00:42:18,840
Speaker 1: Pantic has changed and a lot of people planting have

761
00:42:18,840 --> 00:42:20,000
Speaker 1: got huge mortgages. Kids.

762
00:42:20,040 --> 00:42:21,239
Speaker 2: To get in there in the first place, you have

763
00:42:21,239 --> 00:42:22,520
Speaker 2: to spend a lot of money and borrow a lot

764
00:42:22,520 --> 00:42:24,279
Speaker 2: of money. And you borrow money when he just rates

765
00:42:24,320 --> 00:42:25,120
Speaker 2: the three percent.

766
00:42:25,000 --> 00:42:28,239
Speaker 1: Yep, exactly now its double yes.

767
00:42:28,000 --> 00:42:31,640
Speaker 2: And these poor poor buggers like they can't. It's really

768
00:42:31,640 --> 00:42:36,840
Speaker 2: hard to survive. It is so if you, I guess

769
00:42:37,800 --> 00:42:39,800
Speaker 2: maybe I could ask you some money, because do you

770
00:42:39,800 --> 00:42:42,440
Speaker 2: feel disappointed a little bit?

771
00:42:43,040 --> 00:42:45,200
Speaker 1: Because you love this country and you love doing what

772
00:42:45,239 --> 00:42:45,600
Speaker 1: you do.

773
00:42:45,560 --> 00:42:50,080
Speaker 3: For Australia is a beautiful country, but it needs to understand,

774
00:42:50,200 --> 00:42:53,719
Speaker 3: like you can call me like an immigrants because at

775
00:42:53,760 --> 00:42:57,759
Speaker 3: the end of the day, we are all immigrants, but

776
00:42:58,840 --> 00:43:01,600
Speaker 3: we need to work as a family in this country.

777
00:43:01,800 --> 00:43:06,879
Speaker 3: Like I had this idea of Australians are like help

778
00:43:06,920 --> 00:43:11,360
Speaker 3: each other's right to build. But now I see so

779
00:43:11,520 --> 00:43:16,840
Speaker 3: much division in people. Like see people like fighting for

780
00:43:17,040 --> 00:43:21,560
Speaker 3: the same thing but with different opinions. Why you fight

781
00:43:21,680 --> 00:43:24,520
Speaker 3: for the same things, like sit on the table, talk

782
00:43:24,560 --> 00:43:28,040
Speaker 3: about it and try to find a solution instead of

783
00:43:28,080 --> 00:43:32,600
Speaker 3: talking to like, we need action. If you know every

784
00:43:32,680 --> 00:43:37,560
Speaker 3: action this country will go in a really bad place.

785
00:43:38,560 --> 00:43:41,120
Speaker 3: I don't like it to see Australia that way because

786
00:43:41,120 --> 00:43:46,280
Speaker 3: it's a beautiful country. Another thing in Australia which touched

787
00:43:46,280 --> 00:43:48,920
Speaker 3: me a lot, like if I want to fly from

788
00:43:49,000 --> 00:43:53,160
Speaker 3: Sydney to Brisbane or to Queensland, cost me the same

789
00:43:53,200 --> 00:43:57,879
Speaker 3: price to go in another country like Indonesia, philipping unbelievable.

790
00:43:58,280 --> 00:44:02,680
Speaker 3: You know how you want create tourism inside your country

791
00:44:02,760 --> 00:44:06,160
Speaker 3: if the cost of the tourism is super high, Yeah,

792
00:44:06,480 --> 00:44:08,839
Speaker 3: Like if I do a week in Australia, we want

793
00:44:08,840 --> 00:44:11,160
Speaker 3: to go south of Stralia for a week at hotel

794
00:44:11,400 --> 00:44:14,600
Speaker 3: you know din and out cost me just three weeks

795
00:44:14,640 --> 00:44:17,160
Speaker 3: in Italy would the fly included?

796
00:44:18,000 --> 00:44:18,239
Speaker 1: Yeah?

797
00:44:18,640 --> 00:44:23,600
Speaker 2: I know it's just wrong. So when the government's you know,

798
00:44:23,719 --> 00:44:25,920
Speaker 2: sort of saying things are pretty good. You know, we're

799
00:44:26,040 --> 00:44:28,760
Speaker 2: blah blah blah. Well you must get really frustrated. You must,

800
00:44:29,120 --> 00:44:30,240
Speaker 2: So what are you talking about?

801
00:44:30,880 --> 00:44:33,960
Speaker 1: I mean, because do you think it's a smoke screen?

802
00:44:34,000 --> 00:44:34,640
Speaker 1: Do you think it's.

803
00:44:36,520 --> 00:44:39,480
Speaker 2: I don't know, a whole lot of bullshit And the

804
00:44:39,560 --> 00:44:42,239
Speaker 2: people are doing this on purpose to pretend that things

805
00:44:42,280 --> 00:44:45,120
Speaker 2: are better than they really are, or do or we

806
00:44:45,600 --> 00:44:49,080
Speaker 2: us three here missing something because I'm experiencing the same

807
00:44:49,080 --> 00:44:51,959
Speaker 2: thing as you're experiencing. I feel as though we've dropped

808
00:44:52,000 --> 00:44:54,399
Speaker 2: the ball. I think our hospitality in this country. Look,

809
00:44:54,400 --> 00:44:57,839
Speaker 2: there are a great hospitality place, but there's not enough.

810
00:44:58,200 --> 00:45:01,760
Speaker 2: The hours are not long enough, fictions are too ridiculous. Correct,

811
00:45:02,239 --> 00:45:04,719
Speaker 2: You've got to go hunt around to find somewhere to go. Yes,

812
00:45:06,040 --> 00:45:10,439
Speaker 2: to travel in this country interstate is I'm lucky.

813
00:45:10,480 --> 00:45:11,240
Speaker 1: I do it for business.

814
00:45:11,280 --> 00:45:14,080
Speaker 2: But if you're doing it for pleasure, you think you

815
00:45:14,080 --> 00:45:15,080
Speaker 2: seel Maybe I should drive.

816
00:45:16,280 --> 00:45:19,960
Speaker 4: And that's also I think why we don't like people

817
00:45:20,000 --> 00:45:22,320
Speaker 4: in this country. We have customers that come up from Melbourne,

818
00:45:22,320 --> 00:45:25,280
Speaker 4: come from South Australia, et cetera, but not frequently because

819
00:45:25,320 --> 00:45:26,920
Speaker 4: they read rather go, oh, I'm going to go to

820
00:45:26,960 --> 00:45:29,759
Speaker 4: Bali actually for ten days you know, because I'm out

821
00:45:29,800 --> 00:45:33,200
Speaker 4: of it, you know, yeah, so it. I do think

822
00:45:33,320 --> 00:45:33,879
Speaker 4: there's a lot.

823
00:45:33,840 --> 00:45:37,440
Speaker 2: Of bullshit soross their way for sure, like absolutely, But

824
00:45:37,480 --> 00:45:40,080
Speaker 2: who's responsible for it? I mean, I don't mean who's

825
00:45:40,120 --> 00:45:41,560
Speaker 2: responsible for us losing our way?

826
00:45:41,560 --> 00:45:44,440
Speaker 1: But who has to fix it? Like I mean when

827
00:45:44,480 --> 00:45:45,240
Speaker 1: the governments same.

828
00:45:45,040 --> 00:45:48,279
Speaker 2: Private enterproceeds to do it. But my feeling is it's

829
00:45:48,280 --> 00:45:49,640
Speaker 2: the government. It starts with a government.

830
00:45:49,719 --> 00:45:52,240
Speaker 4: It starts with the government. But what's something I feedback

831
00:45:52,239 --> 00:45:54,480
Speaker 4: I got from that reel that we posted, which I

832
00:45:54,520 --> 00:45:57,400
Speaker 4: was not expecting would do this, to be honest, is

833
00:45:57,440 --> 00:46:00,960
Speaker 4: that all of us are feeling the same thing, and

834
00:46:01,000 --> 00:46:04,040
Speaker 4: that all of us think it comes from a government level.

835
00:46:04,480 --> 00:46:07,600
Speaker 4: But that a lot of people again, hundreds of d

836
00:46:07,760 --> 00:46:11,880
Speaker 4: ms thanking me for bringing light to it and showcasing

837
00:46:11,920 --> 00:46:14,480
Speaker 4: it in such a kind of I guess, brutal fashion,

838
00:46:14,600 --> 00:46:16,839
Speaker 4: just saying it for what it is, and a lot

839
00:46:16,840 --> 00:46:20,720
Speaker 4: of small businesses saying now I want to start talking

840
00:46:20,719 --> 00:46:22,920
Speaker 4: about it more. I've been sort of holding my tongue

841
00:46:22,960 --> 00:46:24,839
Speaker 4: because I'm afraid. I don't want to get too much.

842
00:46:25,560 --> 00:46:27,680
Speaker 4: Everyone's scared. I feel like we are a bit afraid

843
00:46:27,680 --> 00:46:30,520
Speaker 4: in Australia, Like look in Europe people are marching streets

844
00:46:30,520 --> 00:46:31,120
Speaker 4: and saying.

845
00:46:32,120 --> 00:46:32,719
Speaker 1: March every week.

846
00:46:32,920 --> 00:46:39,680
Speaker 4: Yeah, and sometimes looks sometimes just after lunch, just after lunch.

847
00:46:40,800 --> 00:46:43,080
Speaker 4: Sometimes they don't. Well most of the time it doesn't

848
00:46:43,080 --> 00:46:45,640
Speaker 4: do anything, but it shows the government, okay, you know,

849
00:46:45,719 --> 00:46:47,919
Speaker 4: whereas we like nobody.

850
00:46:47,640 --> 00:46:48,600
Speaker 1: What it is.

851
00:46:49,920 --> 00:46:54,160
Speaker 4: We're just too compliant. Honestly, we are complying. I think

852
00:46:54,200 --> 00:46:58,000
Speaker 4: so like we're a nanny country and nanny state where

853
00:46:58,000 --> 00:47:01,200
Speaker 4: we comply and we just go and we'll also look

854
00:47:01,520 --> 00:47:04,640
Speaker 4: the tax department, the government, the police force, all of it.

855
00:47:04,640 --> 00:47:08,040
Speaker 4: It functions because people are whipped into line. Even Simone

856
00:47:08,120 --> 00:47:10,399
Speaker 4: said that when he first arrived and he's like, my god,

857
00:47:10,400 --> 00:47:13,439
Speaker 4: it really works here in Italy. Not everyone's like no,

858
00:47:13,480 --> 00:47:15,359
Speaker 4: I'm going to just drive and do whatever I want,

859
00:47:15,520 --> 00:47:19,279
Speaker 4: you know, Yeah, but there's we are. We're all too

860
00:47:19,320 --> 00:47:22,200
Speaker 4: afraid that if we just step a little bit out

861
00:47:22,239 --> 00:47:25,200
Speaker 4: of line that something's going to happen, something bad will happen,

862
00:47:25,200 --> 00:47:27,759
Speaker 4: which you see it can for some people. But if

863
00:47:27,760 --> 00:47:30,440
Speaker 4: you're not breaking the law by just speaking up and

864
00:47:30,480 --> 00:47:33,319
Speaker 4: saying things have got to change, so.

865
00:47:33,239 --> 00:47:34,440
Speaker 1: Maybe you've created a movement.

866
00:47:34,480 --> 00:47:39,120
Speaker 2: Maybe Australian business owners should stand together and start.

867
00:47:38,800 --> 00:47:41,280
Speaker 1: To speak up and be part of the movement.

868
00:47:41,760 --> 00:47:45,520
Speaker 4: I absolutely believe. Yeah, And I said to Simon it,

869
00:47:45,680 --> 00:47:48,120
Speaker 4: I mainly did this because we already decided we're going

870
00:47:48,200 --> 00:47:49,239
Speaker 4: to close in January.

871
00:47:49,400 --> 00:47:49,600
Speaker 1: Right.

872
00:47:49,719 --> 00:47:51,840
Speaker 4: It's not like we did this to get some publicity

873
00:47:51,840 --> 00:47:53,600
Speaker 4: so we could maybe stay open. It's like, this is

874
00:47:53,719 --> 00:47:57,840
Speaker 4: it for us, right? But yeah, and the closure feels

875
00:47:57,920 --> 00:47:59,560
Speaker 4: like a breath. You know, you can take a breath

876
00:47:59,600 --> 00:48:02,960
Speaker 4: when you make a decision. But I said, look, if

877
00:48:03,000 --> 00:48:06,520
Speaker 4: this does anything, you know, because the next morning after

878
00:48:06,520 --> 00:48:09,040
Speaker 4: I'd posted it, it was like going crazy and I thought, oh,

879
00:48:09,160 --> 00:48:11,400
Speaker 4: I didn't realize it was going to do this. And

880
00:48:11,480 --> 00:48:14,000
Speaker 4: now I've realized that it's more important to try to

881
00:48:14,320 --> 00:48:17,680
Speaker 4: create that conversation in the small and medium business and

882
00:48:17,840 --> 00:48:19,759
Speaker 4: that's what I hope this is going to do. And

883
00:48:19,800 --> 00:48:22,439
Speaker 4: I'd be more than happy to do whatever it takes

884
00:48:22,480 --> 00:48:25,680
Speaker 4: to keep that going because I don't want to leave

885
00:48:25,719 --> 00:48:29,759
Speaker 4: Australia and not come back and see it thriving. You

886
00:48:29,800 --> 00:48:31,800
Speaker 4: know this. I actually had a bit of a teary

887
00:48:31,880 --> 00:48:34,200
Speaker 4: to Somemonita the other day because I said, I've I

888
00:48:34,280 --> 00:48:36,239
Speaker 4: used to be in the entertainment industry as well. I

889
00:48:36,280 --> 00:48:38,680
Speaker 4: was a singer and so I would sing in every

890
00:48:38,760 --> 00:48:42,120
Speaker 4: venue around Sydney seven nights a week at one point,

891
00:48:42,239 --> 00:48:45,600
Speaker 4: you know, and there was things to do, places to go.

892
00:48:46,200 --> 00:48:48,840
Speaker 4: Then you know, with the lockout laws, that's when it

893
00:48:48,920 --> 00:48:52,239
Speaker 4: kind of started. But it's just slowly gotten worse and

894
00:48:52,280 --> 00:48:55,320
Speaker 4: worse and worse. And it almost feels like now people

895
00:48:55,400 --> 00:48:58,000
Speaker 4: are really starting to realize. But it's been a ten

896
00:48:58,120 --> 00:49:05,400
Speaker 4: year slow decline and I think COVID helped them.

897
00:49:01,040 --> 00:49:01,120
Speaker 3: And.

898
00:49:03,239 --> 00:49:04,160
Speaker 1: Yeah, it helped them.

899
00:49:04,200 --> 00:49:06,200
Speaker 2: And because that's my feeling too, I feel like I

900
00:49:06,239 --> 00:49:08,719
Speaker 2: live in a constraint environment that I can't do this.

901
00:49:08,800 --> 00:49:10,600
Speaker 2: I can't drive here, I can't park there, I can't

902
00:49:11,040 --> 00:49:13,279
Speaker 2: eat there, I can't stay there a certain time.

903
00:49:14,040 --> 00:49:16,319
Speaker 1: You know, I feel like that My world is full

904
00:49:16,360 --> 00:49:16,840
Speaker 1: of rules.

905
00:49:16,960 --> 00:49:21,200
Speaker 2: It is, absolutely, And I'm a boy who grew up

906
00:49:21,239 --> 00:49:22,799
Speaker 2: in the did grow up and I was in my

907
00:49:22,840 --> 00:49:25,520
Speaker 2: twenties in the eighties. Yeah, by my god, there's no rules.

908
00:49:25,520 --> 00:49:27,920
Speaker 2: You did what you want and it was unbelievab. I'm

909
00:49:27,960 --> 00:49:30,440
Speaker 2: so lucky to have lived in the eighties because today,

910
00:49:30,680 --> 00:49:35,120
Speaker 2: in the twenty twenties, it's the rules and the regulations.

911
00:49:35,239 --> 00:49:37,239
Speaker 1: We must be one of the most regulated countries in

912
00:49:37,280 --> 00:49:40,200
Speaker 1: the world for sure. Absolutely, And you go to Europe

913
00:49:40,360 --> 00:49:44,479
Speaker 1: Italy agrees Spain free you do what you want.

914
00:49:45,000 --> 00:49:45,799
Speaker 2: I mean, so you.

915
00:49:46,440 --> 00:49:49,520
Speaker 3: Feel their freedom of society, you know what I mean?

916
00:49:51,040 --> 00:49:54,760
Speaker 3: Like you know, so the same and social life for you.

917
00:49:55,040 --> 00:49:58,800
Speaker 3: If you finish a nineteen thirty to work, then to work,

918
00:49:59,280 --> 00:50:01,480
Speaker 3: you want to see your friends, have like a gloss

919
00:50:01,520 --> 00:50:05,080
Speaker 3: online and talk till midnight.

920
00:50:04,800 --> 00:50:05,320
Speaker 1: Have a break.

921
00:50:05,440 --> 00:50:07,759
Speaker 4: Yeah you can't nowhere to go.

922
00:50:08,440 --> 00:50:09,359
Speaker 3: There's not a place to go.

923
00:50:10,200 --> 00:50:14,200
Speaker 2: Yeah, well that's it. I mean, unfortunately, this is this conversation.

924
00:50:14,960 --> 00:50:18,080
Speaker 2: It needs to be had. It's a bit of a downer, yeah,

925
00:50:18,120 --> 00:50:19,960
Speaker 2: and I'm sorry that it's affected you guys the way

926
00:50:19,960 --> 00:50:22,919
Speaker 2: it has. But I'm actually glad, on the other hand,

927
00:50:22,960 --> 00:50:26,920
Speaker 2: that you've raised it and that you've actually had the

928
00:50:27,080 --> 00:50:29,840
Speaker 2: gumption and the courage to actually come out publicly and

929
00:50:29,880 --> 00:50:33,600
Speaker 2: say it. And what's interesting, as you say, it's gone viral.

930
00:50:34,120 --> 00:50:36,560
Speaker 2: It certainly got drawn to my attention by a number

931
00:50:36,600 --> 00:50:38,879
Speaker 2: of people, which is why we invited you on and

932
00:50:39,480 --> 00:50:42,279
Speaker 2: because I think we do need to speak up. Absolutely,

933
00:50:42,400 --> 00:50:45,520
Speaker 2: small business owners in Australia need to speak up. We

934
00:50:45,600 --> 00:50:47,960
Speaker 2: are the backbone of this country. I'm seek a government

935
00:50:48,040 --> 00:50:50,440
Speaker 2: saying it when they do nothing about it, literally nothing,

936
00:50:50,960 --> 00:50:54,160
Speaker 2: But we probably have to take control of it ourselves.

937
00:50:53,920 --> 00:50:54,520
Speaker 1: That's that's it.

938
00:50:54,719 --> 00:50:57,120
Speaker 4: So if that's what he's referring to, well, sure we

939
00:50:57,160 --> 00:50:59,080
Speaker 4: can take control of ourselves. But I don't think we

940
00:50:59,120 --> 00:51:02,160
Speaker 4: need to be contrimmed more. I feel like we pay

941
00:51:02,640 --> 00:51:05,239
Speaker 4: the majority of our taxes in this country, the majority

942
00:51:05,280 --> 00:51:08,719
Speaker 4: of everything in this country, you know, but without us, like,

943
00:51:09,160 --> 00:51:11,839
Speaker 4: there's going to be nothing to attract people here, let

944
00:51:11,840 --> 00:51:14,719
Speaker 4: alone ourselves who are born and bred here.

945
00:51:14,760 --> 00:51:14,920
Speaker 3: You know.

946
00:51:15,120 --> 00:51:17,160
Speaker 2: I don't want someone like someone to go and go

947
00:51:17,280 --> 00:51:21,160
Speaker 2: by Diddley and saying oh yeah, well you know, not him,

948
00:51:21,200 --> 00:51:24,320
Speaker 2: But I'm just saying like him, saying, you know, should

949
00:51:24,320 --> 00:51:25,640
Speaker 2: I go to Australia for holidays?

950
00:51:25,840 --> 00:51:27,480
Speaker 1: Well yeah, but there's not much to do.

951
00:51:28,120 --> 00:51:32,240
Speaker 2: Yes, that would be the worst thing ever, Yes, because

952
00:51:32,320 --> 00:51:34,600
Speaker 2: not only will we not have many tourists, but it's

953
00:51:34,600 --> 00:51:36,120
Speaker 2: the worst thing ever for reputation.

954
00:51:36,200 --> 00:51:37,799
Speaker 1: I don't want my country to be known like this.

955
00:51:37,880 --> 00:51:38,400
Speaker 4: Absolutely.

956
00:51:38,680 --> 00:51:40,400
Speaker 2: I'm not the son of a migrant to come to

957
00:51:40,440 --> 00:51:42,960
Speaker 2: this country who's contributed a lot to this country, and

958
00:51:43,040 --> 00:51:46,000
Speaker 2: my father and his brothers and their family contribute lot

959
00:51:46,040 --> 00:51:49,719
Speaker 2: his country, both in lots of respects, hard work, et cetera.

960
00:51:50,200 --> 00:51:52,360
Speaker 2: For people just to say, well I don't want to

961
00:51:52,360 --> 00:51:54,520
Speaker 2: go experience to strained culture because there's nothing to do.

962
00:51:55,000 --> 00:51:57,919
Speaker 1: There's a beautiful harbor and there's an opera house.

963
00:51:59,840 --> 00:52:02,239
Speaker 3: The thing that siddenly become like a postcard city.

964
00:52:02,280 --> 00:52:04,040
Speaker 1: Yeah yeah, yeah, yeah, postcard city.

965
00:52:04,080 --> 00:52:06,600
Speaker 3: Yeah, they can take a picture and go, yes, but

966
00:52:06,719 --> 00:52:09,359
Speaker 3: you don't want that for obvious city. You want like

967
00:52:09,480 --> 00:52:11,959
Speaker 3: people say, oh, I went to Syney, is the best

968
00:52:12,000 --> 00:52:12,800
Speaker 3: place in the world.

969
00:52:12,960 --> 00:52:14,879
Speaker 4: Yes, you know what I mean.

970
00:52:15,040 --> 00:52:18,160
Speaker 3: Yeah, But the tourists who arrived there, they have the

971
00:52:18,200 --> 00:52:20,160
Speaker 3: feeling it is the best place in the world. But

972
00:52:20,200 --> 00:52:23,360
Speaker 3: when they stay and start leaving and start you know, working,

973
00:52:23,840 --> 00:52:27,000
Speaker 3: they said, oh, I don't know if it's the best

974
00:52:27,080 --> 00:52:27,840
Speaker 3: seat in the world.

975
00:52:27,920 --> 00:52:29,840
Speaker 2: Yeah, because the experience is not as good as it

976
00:52:30,040 --> 00:52:33,160
Speaker 2: might be in some small place in any other places. Will.

977
00:52:33,480 --> 00:52:36,160
Speaker 2: I think we're becoming very Americanized. I feel like that's

978
00:52:36,200 --> 00:52:39,319
Speaker 2: very American, you know, And that's the way it isn't

979
00:52:39,320 --> 00:52:42,880
Speaker 2: The politics has sort of become the politics in this

980
00:52:42,920 --> 00:52:45,480
Speaker 2: country anyways, a bit that style as well, not American

981
00:52:45,560 --> 00:52:46,279
Speaker 2: Republican style.

982
00:52:46,320 --> 00:52:48,000
Speaker 1: But it's very about control and.

983
00:52:48,040 --> 00:52:51,400
Speaker 2: Yes, as you said, nanny state and regulations and we

984
00:52:51,520 --> 00:52:55,120
Speaker 2: will protect you, yeah, from accidents, we will make sure

985
00:52:55,160 --> 00:52:57,800
Speaker 2: you don't sleep over and and a car won't go

986
00:52:57,880 --> 00:52:59,880
Speaker 2: past the splacier so you can't have a seat on

987
00:52:59,920 --> 00:53:03,120
Speaker 2: the on the footpath after whatever.

988
00:53:03,200 --> 00:53:05,920
Speaker 4: But even the roads are shocking, like you drive around

989
00:53:05,960 --> 00:53:10,120
Speaker 4: at the moment I'm thinking where are we there's potholes.

990
00:53:10,360 --> 00:53:12,480
Speaker 2: Also, like the money I pay for my registration and

991
00:53:12,480 --> 00:53:15,560
Speaker 2: every other Australian pays the registration, where's that money?

992
00:53:15,600 --> 00:53:16,720
Speaker 4: Where's that correct?

993
00:53:17,000 --> 00:53:22,360
Speaker 3: That's something my office experience with policy in Australia. I

994
00:53:22,640 --> 00:53:27,120
Speaker 3: was eight thirty pm. Police arrive at my restaurant. So

995
00:53:27,320 --> 00:53:35,160
Speaker 3: we receive a call for noise. So the police look

996
00:53:35,200 --> 00:53:38,560
Speaker 3: at me, look outside. We're a couple in the dark

997
00:53:38,640 --> 00:53:41,280
Speaker 3: with the little lights, drink it goss of wine, talking

998
00:53:42,360 --> 00:53:43,120
Speaker 3: and there was the.

999
00:53:43,080 --> 00:53:45,960
Speaker 4: Complaint and the police were like, oh god, sorry.

1000
00:53:46,280 --> 00:53:49,720
Speaker 3: In my mind saying oh this is what I'm facing.

1001
00:53:50,640 --> 00:53:53,279
Speaker 1: Yeah, yeah, and then the police don't want to do

1002
00:53:53,320 --> 00:53:53,680
Speaker 1: it either.

1003
00:53:54,040 --> 00:54:01,359
Speaker 3: No, they tell me I'm so sorry, we are sorry, but.

1004
00:54:01,360 --> 00:54:03,280
Speaker 2: You know, you know who's the one who The police

1005
00:54:03,280 --> 00:54:06,319
Speaker 2: are reacting to some regulations that have been put in

1006
00:54:06,320 --> 00:54:09,600
Speaker 2: place by the politicians who sit in Parliament who.

1007
00:54:09,600 --> 00:54:12,280
Speaker 1: Haven't got a clue absolutely never run a business.

1008
00:54:12,280 --> 00:54:16,520
Speaker 2: They're like, no, never, I got the New South Wales

1009
00:54:16,560 --> 00:54:19,759
Speaker 2: State treasure Daniel Mookie coming in today and Daniel, what

1010
00:54:19,840 --> 00:54:22,080
Speaker 2: one thing would you like me to say to Daniel

1011
00:54:22,120 --> 00:54:24,880
Speaker 2: Murky because he's just released his budget. He's not a

1012
00:54:24,880 --> 00:54:26,640
Speaker 2: bad guy, Daniel, by the way. But then they are

1013
00:54:26,680 --> 00:54:29,319
Speaker 2: trying to promote Australia or Sydney, at least New South

1014
00:54:29,320 --> 00:54:32,800
Speaker 2: Wales and Sydney as a destination. And this is called destination.

1015
00:54:34,600 --> 00:54:35,400
Speaker 1: Practical advice.

1016
00:54:35,520 --> 00:54:39,680
Speaker 3: Okay, if you, if you create policies right for his business,

1017
00:54:40,560 --> 00:54:44,880
Speaker 3: get professionals professional of that business to help you to

1018
00:54:45,120 --> 00:54:48,520
Speaker 3: run the right policies or the right.

1019
00:54:48,640 --> 00:54:51,239
Speaker 1: Non public service. No not, some of your creators never

1020
00:54:51,360 --> 00:54:51,840
Speaker 1: run a business.

1021
00:54:52,719 --> 00:54:55,759
Speaker 4: Come to our level and go to our level.

1022
00:54:55,840 --> 00:54:58,000
Speaker 3: And we find the better solution for everyone.

1023
00:54:58,080 --> 00:55:03,320
Speaker 2: Absolutely, And so when they hold these summits, they should

1024
00:55:03,360 --> 00:55:08,160
Speaker 2: invite people from industry, correct represented and lots of.

1025
00:55:08,120 --> 00:55:10,040
Speaker 4: Them, lots of them like a group.

1026
00:55:10,520 --> 00:55:15,880
Speaker 2: Yeah, totally absolutely, instead of they're all sort of talking around,

1027
00:55:15,920 --> 00:55:18,480
Speaker 2: having a little talk fest amongst themselves, yes, and nothing

1028
00:55:18,560 --> 00:55:19,200
Speaker 2: being resolved.

1029
00:55:20,040 --> 00:55:20,840
Speaker 4: Nothing being resolved.

1030
00:55:21,200 --> 00:55:23,520
Speaker 3: You know, we as a business, as a people have

1031
00:55:24,000 --> 00:55:28,200
Speaker 3: seen there of Australia. We want action, we want results.

1032
00:55:28,360 --> 00:55:32,160
Speaker 3: We don't want words words, has gone to the hair. Yeah,

1033
00:55:32,640 --> 00:55:37,560
Speaker 3: action stay there and become history. Absolutely, that's what we want.

1034
00:55:37,640 --> 00:55:39,800
Speaker 4: And we wouldn't be closing our doors like our vision

1035
00:55:39,960 --> 00:55:44,240
Speaker 4: was to open multiple venues. You know, but you can't.

1036
00:55:44,360 --> 00:55:46,520
Speaker 4: When you're not you can't move forward. It feels like

1037
00:55:46,560 --> 00:55:50,480
Speaker 4: you're sort of in this stagnant state. So come to

1038
00:55:50,560 --> 00:55:52,319
Speaker 4: us so we can all sit around and have a

1039
00:55:52,360 --> 00:55:55,360
Speaker 4: conversation to ensure that we don't get to a place

1040
00:55:55,400 --> 00:55:57,080
Speaker 4: where everything dies.

1041
00:55:57,320 --> 00:56:04,600
Speaker 2: Maybe we'll have a new rule called someone is well,

1042
00:56:04,640 --> 00:56:07,640
Speaker 2: they should talk to you some money and Isabelle, thanks

1043
00:56:07,719 --> 00:56:08,400
Speaker 2: very much for coming in.

1044
00:56:08,800 --> 00:56:11,120
Speaker 1: And by the way, most more importantly, thanks for courage.

1045
00:56:11,280 --> 00:56:15,640
Speaker 2: Oh, thank you, because you know these things are pretty daunting.

1046
00:56:15,960 --> 00:56:18,880
Speaker 1: Yes, and it doesn't just mean you.

1047
00:56:18,920 --> 00:56:20,839
Speaker 2: Put out a post and it goes viral and you

1048
00:56:20,880 --> 00:56:23,160
Speaker 2: get responses, You get people looking at it, you get

1049
00:56:23,160 --> 00:56:28,480
Speaker 2: people judging you, you get nervous, you worry, and you're

1050
00:56:28,520 --> 00:56:30,680
Speaker 2: going to have and and to be honest with you,

1051
00:56:30,719 --> 00:56:31,560
Speaker 2: guys are going to be lost.

1052
00:56:31,560 --> 00:56:35,200
Speaker 1: We're going to lose two great hospitality people. So appreciate

1053
00:56:35,239 --> 00:56:38,400
Speaker 1: it what you've done and enjoy enjoy your next chapter.

1054
00:56:38,560 --> 00:56:38,880
Speaker 4: Thank you.

1055
00:56:38,960 --> 00:56:43,160
Speaker 1: Thank The book was closed but not finished exactly finish

1056
00:56:43,239 --> 00:56:44,120
Speaker 1: another chapter coming.

1057
00:56:45,400 --> 00:56:46,320
Speaker 4: Guys, thank you.

1058
00:57:00,040 --> 00:57:01,880
Speaker 6: Do do do do do