1 00:00:00,280 --> 00:00:02,160 Speaker 1: I'll go get a you Bloody Champions. Welcome to another 2 00:00:02,200 --> 00:00:04,440 Speaker 1: and stillming the You project, Craig Anthony Harper. We've got 3 00:00:04,440 --> 00:00:06,920 Speaker 1: a cast of thousands. As I look at my screen today, 4 00:00:06,920 --> 00:00:12,559 Speaker 1: there's four humans. Four humans on the screen. Tara, Jarrett Russell, Jarrett, 5 00:00:12,760 --> 00:00:15,200 Speaker 1: Tiffany and Cook. Will start with the person on bottom 6 00:00:15,280 --> 00:00:17,600 Speaker 1: left for me, Tiffany and Cook, who's just had seven 7 00:00:17,720 --> 00:00:21,159 Speaker 1: compliments in twenty seconds, and a big fat head is 8 00:00:21,280 --> 00:00:23,560 Speaker 1: growing as I speak, Hi, Tiv. 9 00:00:23,880 --> 00:00:26,960 Speaker 2: My face hurts from smiling from all those compliments. 10 00:00:27,000 --> 00:00:27,480 Speaker 3: Apps. 11 00:00:27,800 --> 00:00:29,920 Speaker 4: Ah, Rusty's been. 12 00:00:30,000 --> 00:00:32,839 Speaker 1: Rusty's been pumping up your ties and telling you what 13 00:00:32,920 --> 00:00:34,840 Speaker 1: an athlete you are and how jacked you are. 14 00:00:34,880 --> 00:00:36,800 Speaker 4: And he's not wrong. You are. 15 00:00:37,840 --> 00:00:41,400 Speaker 1: You are pretty jacked. There ain't too many people of 16 00:00:41,440 --> 00:00:45,120 Speaker 1: your vintage. You old lady, that is, says the man 17 00:00:45,159 --> 00:00:49,240 Speaker 1: who's nineteen years old of that error's in good shape, 18 00:00:49,240 --> 00:00:51,240 Speaker 1: as you Just quickly before we go to our guests, 19 00:00:51,240 --> 00:00:57,000 Speaker 1: You're going to India in about seventy less than seventy 20 00:00:57,040 --> 00:00:59,840 Speaker 1: two hours, it's about sixty hours. 21 00:01:00,240 --> 00:01:02,160 Speaker 4: How are you feeling excited? 22 00:01:02,320 --> 00:01:05,240 Speaker 2: Chaotic and excited? And it's a bit and it feels 23 00:01:05,240 --> 00:01:07,480 Speaker 2: a little bit surreal because it's a very different kind 24 00:01:07,520 --> 00:01:08,160 Speaker 2: of holiday. 25 00:01:10,080 --> 00:01:12,840 Speaker 1: Yeah, do you are you do you have any apprehension 26 00:01:12,959 --> 00:01:16,440 Speaker 1: because it's you know, obviously it's a different place and 27 00:01:17,160 --> 00:01:21,319 Speaker 1: is I think one point one billion people and it's 28 00:01:21,520 --> 00:01:24,040 Speaker 1: like that, you know, I'm not sure. 29 00:01:23,800 --> 00:01:26,880 Speaker 4: That you're Indian? Is that? Or you're Hindi? 30 00:01:27,000 --> 00:01:30,680 Speaker 1: Is that great? Is that the language of it? Rush Jarrett? 31 00:01:30,720 --> 00:01:32,040 Speaker 1: Is that the language of India? 32 00:01:32,120 --> 00:01:32,520 Speaker 4: Hindi? 33 00:01:32,920 --> 00:01:37,160 Speaker 5: Yeah, Hindi, Hindi is the Well there's lots of dialects in. 34 00:01:37,040 --> 00:01:41,160 Speaker 6: India, but yeah, Hindi Hindi or a dialect of wow, 35 00:01:41,440 --> 00:01:42,680 Speaker 6: So you better brush up. 36 00:01:43,360 --> 00:01:46,520 Speaker 5: Also, udu udu wow. 37 00:01:46,720 --> 00:01:53,000 Speaker 4: Fucking hell. That's I'm glad you're not a bloody language teacher. Well, anyway, 38 00:01:53,200 --> 00:01:54,120 Speaker 4: have you packed yet? 39 00:01:54,800 --> 00:01:58,280 Speaker 2: No, I'm a last minute packer. I'm a last minute everything. 40 00:01:58,600 --> 00:02:01,040 Speaker 2: So you know, it's a little bit like when I 41 00:02:01,080 --> 00:02:04,240 Speaker 2: have speaking gigsaps. I'm just running around in a whirlwind 42 00:02:04,280 --> 00:02:09,280 Speaker 2: of part anxiety, part excitement, part I'll just wait, I'll 43 00:02:09,320 --> 00:02:10,000 Speaker 2: just do it later. 44 00:02:10,240 --> 00:02:12,000 Speaker 4: So you know what I reckon. 45 00:02:12,200 --> 00:02:15,000 Speaker 1: If you are a person in school and you wait 46 00:02:15,080 --> 00:02:18,239 Speaker 1: until the last day before you start prepping for exams 47 00:02:18,320 --> 00:02:21,560 Speaker 1: or you start writing that paper or that assignment, that 48 00:02:21,680 --> 00:02:25,480 Speaker 1: carries on through life and you become the chick that 49 00:02:25,639 --> 00:02:29,920 Speaker 1: packs like twelve minutes before you're getting picked up, or 50 00:02:30,560 --> 00:02:34,080 Speaker 1: you know, does Tara Jarrett do that rush? 51 00:02:34,160 --> 00:02:35,720 Speaker 5: Jarrett? 52 00:02:36,040 --> 00:02:40,040 Speaker 6: I tell you what I have given up when I 53 00:02:40,120 --> 00:02:42,680 Speaker 6: say we're leaving at ten You know what I do 54 00:02:42,760 --> 00:02:45,560 Speaker 6: now if we've got to leave at ten am, I 55 00:02:45,639 --> 00:02:46,320 Speaker 6: say to her. 56 00:02:46,440 --> 00:02:48,320 Speaker 5: We've got to leave at eight thirty. We're going to 57 00:02:48,400 --> 00:02:51,400 Speaker 5: leave at eight thirty, and I build in a nineteen 58 00:02:51,520 --> 00:02:53,280 Speaker 5: minute window of running late. 59 00:02:54,600 --> 00:02:57,400 Speaker 4: So not true, it really. 60 00:02:58,400 --> 00:03:00,720 Speaker 1: Now I'll just point out if you listening to this, 61 00:03:01,280 --> 00:03:03,640 Speaker 1: well obviously you're listening to this, but you're listening and 62 00:03:03,680 --> 00:03:07,119 Speaker 1: thinking to yourself the audio is a bit weird. That's 63 00:03:07,200 --> 00:03:10,480 Speaker 1: because Russ's in a car somewhere in the middle of 64 00:03:10,560 --> 00:03:15,360 Speaker 1: somewhere and Tara is in an office somewhere else. So 65 00:03:15,480 --> 00:03:19,280 Speaker 1: that will explain this slight variation in the quality and 66 00:03:19,320 --> 00:03:24,160 Speaker 1: perhaps even the volume of audio. Tara, we were talking 67 00:03:24,160 --> 00:03:27,239 Speaker 1: to you before we went live, Tara and Russ of 68 00:03:27,320 --> 00:03:33,720 Speaker 1: course of at the symbol at Pilates and other things 69 00:03:33,760 --> 00:03:36,880 Speaker 1: and places. But so you've been building this brand in 70 00:03:36,920 --> 00:03:39,320 Speaker 1: this business for a couple of years now, and you've 71 00:03:39,400 --> 00:03:40,120 Speaker 1: kind of hit. 72 00:03:39,960 --> 00:03:42,200 Speaker 4: That tipping point where it's now gone a little bit. 73 00:03:42,280 --> 00:03:45,640 Speaker 1: Let's be honest, mental, you can say that in this context, 74 00:03:45,720 --> 00:03:46,560 Speaker 1: I think or not. 75 00:03:46,720 --> 00:03:48,040 Speaker 4: Send me an email. 76 00:03:49,600 --> 00:03:53,320 Speaker 1: And it's like I said before, it's a combination of 77 00:03:53,440 --> 00:03:56,960 Speaker 1: awesomeness and mayhem, and you went, yeah. 78 00:03:56,880 --> 00:03:59,480 Speaker 3: Kind of, yeah it is. 79 00:04:00,000 --> 00:04:04,280 Speaker 7: So we've just we've just launched our head office here 80 00:04:04,360 --> 00:04:08,160 Speaker 7: and so we've got new stuff and just new everything. 81 00:04:08,600 --> 00:04:12,960 Speaker 3: So before it used to be just the. 82 00:04:12,920 --> 00:04:17,719 Speaker 7: Two of us pretty much doing everything, and now we've 83 00:04:17,760 --> 00:04:21,880 Speaker 7: got staff in place, which is amazing and they're awesome, 84 00:04:21,960 --> 00:04:24,680 Speaker 7: but we've got to I'm trying to train them at 85 00:04:24,680 --> 00:04:25,760 Speaker 7: the same time being. 86 00:04:25,640 --> 00:04:27,720 Speaker 3: Busier than we ever had. And I was just saying, I. 87 00:04:27,640 --> 00:04:29,240 Speaker 7: Don't have the time to train the stuff so I 88 00:04:29,279 --> 00:04:32,760 Speaker 7: can stop being busy, so I need to start working 89 00:04:32,839 --> 00:04:33,640 Speaker 7: on it. 90 00:04:33,760 --> 00:04:41,320 Speaker 8: Yeah, what's the gap between all the awareness between busyness 91 00:04:42,720 --> 00:04:47,520 Speaker 8: and efficiency, Like you can be busy and inefficient or 92 00:04:47,560 --> 00:04:51,520 Speaker 8: busy and efficient, or you can be not so busy 93 00:04:51,600 --> 00:04:52,640 Speaker 8: and quite efficient. 94 00:04:52,800 --> 00:04:55,159 Speaker 5: Right, m. 95 00:04:56,839 --> 00:04:59,920 Speaker 7: So for me it has to be everything I'm doing now, 96 00:05:00,160 --> 00:05:05,400 Speaker 7: I'm literally asking myself is this adding value to the growth, 97 00:05:05,480 --> 00:05:06,080 Speaker 7: because that's. 98 00:05:05,960 --> 00:05:08,320 Speaker 3: What my job is is to grow, to grow the. 99 00:05:08,320 --> 00:05:11,760 Speaker 7: Business is this going to add value to the to 100 00:05:11,800 --> 00:05:15,800 Speaker 7: the product or am I stepping into my micromanaging And 101 00:05:16,520 --> 00:05:20,120 Speaker 7: that's what I've got to step away from that, that 102 00:05:20,200 --> 00:05:23,320 Speaker 7: micromanagement area and just let other people do their jobs 103 00:05:23,360 --> 00:05:28,159 Speaker 7: and trust in them and delegate and them the responsibility 104 00:05:28,200 --> 00:05:28,560 Speaker 7: to do it. 105 00:05:28,680 --> 00:05:30,400 Speaker 3: So we are getting there. 106 00:05:30,240 --> 00:05:34,640 Speaker 7: And that's something we're instilling from the start this week. 107 00:05:34,640 --> 00:05:36,640 Speaker 7: But we've really only we opened our head office on 108 00:05:36,680 --> 00:05:37,680 Speaker 7: the seventeenth of. 109 00:05:38,640 --> 00:05:41,640 Speaker 3: SEPTEMBERUS so oh sorry, August. 110 00:05:42,000 --> 00:05:45,120 Speaker 7: So very young in terms of a head office and 111 00:05:46,560 --> 00:05:48,200 Speaker 7: our stuff being under the one roof. 112 00:05:48,200 --> 00:05:49,920 Speaker 3: We have had staff, but this is the first time 113 00:05:49,920 --> 00:05:51,720 Speaker 3: we're all now under the one roof. 114 00:05:52,200 --> 00:05:54,400 Speaker 1: Do you know what I reckon? Congrats? By the way, 115 00:05:54,440 --> 00:05:56,440 Speaker 1: I went and had a look at your HQ. Is 116 00:05:56,480 --> 00:05:58,560 Speaker 1: it I should know? Is it Port Melbourne I went to? 117 00:05:58,680 --> 00:06:01,800 Speaker 1: Or where's that that? I went to? South Melbourne? Fucking 118 00:06:01,880 --> 00:06:04,960 Speaker 1: amazing HQ. Like all the production stuff where they do 119 00:06:05,000 --> 00:06:07,440 Speaker 1: all the filming. You've got to be I'm not just 120 00:06:08,000 --> 00:06:10,120 Speaker 1: like the point of this is not a promo for 121 00:06:10,160 --> 00:06:11,760 Speaker 1: their business, by the way, everyone. 122 00:06:11,480 --> 00:06:12,480 Speaker 4: It's just talk about. 123 00:06:12,839 --> 00:06:15,000 Speaker 1: What I love about is someone who has an idea 124 00:06:15,640 --> 00:06:18,919 Speaker 1: and then they turn the idea into a thing, like 125 00:06:18,960 --> 00:06:21,039 Speaker 1: a small thing, and it grows into a bigger thing, 126 00:06:21,080 --> 00:06:22,880 Speaker 1: and then other people come in and buy into the 127 00:06:22,960 --> 00:06:25,800 Speaker 1: vision and the brand and they breathe life into it, 128 00:06:25,839 --> 00:06:30,000 Speaker 1: and now they've got this fucking amazing, you know, flourishing 129 00:06:30,600 --> 00:06:34,920 Speaker 1: enterprise that's all through Australia and growing and expanding. We'll 130 00:06:34,920 --> 00:06:37,880 Speaker 1: talking about the business in a moment, but you know 131 00:06:37,920 --> 00:06:40,840 Speaker 1: what I think, and this is very out of alignment 132 00:06:40,960 --> 00:06:44,520 Speaker 1: with the warm, fuzzy, let's hold hands and sing kumbay 133 00:06:44,560 --> 00:06:48,600 Speaker 1: our mindset that's pervading twenty twenty four. I think in 134 00:06:48,640 --> 00:06:51,920 Speaker 1: a way, when you're doing what you're doing for the 135 00:06:52,000 --> 00:06:55,200 Speaker 1: stage you are at for the development of your business, 136 00:06:56,120 --> 00:06:59,880 Speaker 1: you can't have balance, like fuck balance for a while. 137 00:07:00,120 --> 00:07:03,760 Speaker 1: Like I think, like when I was growing Harpers, and 138 00:07:03,800 --> 00:07:06,000 Speaker 1: you guys were involved in Harpers in the early days. 139 00:07:06,000 --> 00:07:08,960 Speaker 1: But when the first Harpers, which was Hampton Street, I 140 00:07:09,040 --> 00:07:09,800 Speaker 1: used to get there at. 141 00:07:09,760 --> 00:07:11,560 Speaker 4: Four point thirty or five in the morning and leave 142 00:07:11,600 --> 00:07:12,560 Speaker 4: at nine at night. 143 00:07:12,440 --> 00:07:16,000 Speaker 1: Because I was a whole fucking company and I worked 144 00:07:16,040 --> 00:07:19,000 Speaker 1: ridiculous hours and clean the toilets and vacuums your gym 145 00:07:19,040 --> 00:07:23,840 Speaker 1: and fucking polish the mirrors, and there's a period of 146 00:07:23,880 --> 00:07:29,920 Speaker 1: time where you just necessity dictates that for a while 147 00:07:30,920 --> 00:07:33,360 Speaker 1: you need to be fully immersed and you having some 148 00:07:33,560 --> 00:07:36,920 Speaker 1: downtime and a fucking massage and asleep, and it's you're 149 00:07:36,960 --> 00:07:39,400 Speaker 1: probably not going to have it for a while, and 150 00:07:39,440 --> 00:07:42,760 Speaker 1: that's just the price you paid for building something amazing, 151 00:07:43,720 --> 00:07:47,239 Speaker 1: do you concur or totally totally? 152 00:07:47,440 --> 00:07:51,480 Speaker 7: Well, we actually our head office actually has a spoke. 153 00:07:51,520 --> 00:07:53,280 Speaker 7: We're very lucky our space up the top that we 154 00:07:53,320 --> 00:07:56,080 Speaker 7: can actually stay at, so it's got to apartment up 155 00:07:56,120 --> 00:07:59,520 Speaker 7: the top. So I actually left here at six forty 156 00:07:59,560 --> 00:08:04,880 Speaker 7: five morning and have been absolutely flat out since then 157 00:08:04,920 --> 00:08:07,280 Speaker 7: and just went from phone call and meeting to meeting 158 00:08:07,320 --> 00:08:09,400 Speaker 7: to phone call, and then I literally got out of 159 00:08:09,600 --> 00:08:11,400 Speaker 7: a meeting to come and do this with you. And 160 00:08:11,440 --> 00:08:13,720 Speaker 7: I just sent a text to us seeing it's a 161 00:08:13,760 --> 00:08:16,160 Speaker 7: massive day, but it's not going to finish anytime soon. 162 00:08:16,520 --> 00:08:20,000 Speaker 3: So it'll be it just keeps going. 163 00:08:20,040 --> 00:08:24,280 Speaker 7: And a lot of the times, especially especially the boys, will. 164 00:08:24,160 --> 00:08:26,720 Speaker 3: Say, you know, stop emailing, you know. 165 00:08:26,840 --> 00:08:29,480 Speaker 7: It's nighttime, watch a movie or something, and I'll say 166 00:08:29,480 --> 00:08:32,120 Speaker 7: to them, I actually like this, I actually enjoy it. 167 00:08:32,120 --> 00:08:35,720 Speaker 7: It's actually I save the bits of my day that 168 00:08:35,760 --> 00:08:38,480 Speaker 7: I can do while I'm sitting on a couch, and 169 00:08:39,200 --> 00:08:43,840 Speaker 7: I find more enjoyable for nighttime work. So that's sort 170 00:08:43,880 --> 00:08:47,280 Speaker 7: of my downtime. But there are times where we go 171 00:08:47,440 --> 00:08:50,760 Speaker 7: far out we need a break. It's just my brain is. 172 00:08:52,760 --> 00:08:57,080 Speaker 1: And I think also, you know, the thing that we 173 00:08:57,120 --> 00:08:59,320 Speaker 1: don't talk about. I talk about on the show a bit, 174 00:08:59,360 --> 00:09:01,719 Speaker 1: but broadly, you don't talk about the impact that your 175 00:09:01,760 --> 00:09:04,960 Speaker 1: work has. So we talk about work life balance. But 176 00:09:05,080 --> 00:09:07,360 Speaker 1: I always say that if you are doing something that 177 00:09:07,480 --> 00:09:10,960 Speaker 1: for the most part you love, then eighty hours a 178 00:09:11,000 --> 00:09:13,600 Speaker 1: week is better for you than forty hours a week 179 00:09:13,600 --> 00:09:15,040 Speaker 1: of something you fucking hate. 180 00:09:15,840 --> 00:09:16,000 Speaker 5: Right. 181 00:09:16,080 --> 00:09:18,600 Speaker 1: I'm not suggesting people work eighty hours a week, but 182 00:09:19,600 --> 00:09:21,360 Speaker 1: I you know, when I came and saw you a 183 00:09:21,400 --> 00:09:23,280 Speaker 1: new place the other day and I see you guys, 184 00:09:23,400 --> 00:09:27,000 Speaker 1: just like how awesome this thing that you're building is, 185 00:09:27,040 --> 00:09:30,520 Speaker 1: and how happy you both were and exhausted but happy. 186 00:09:31,200 --> 00:09:33,600 Speaker 1: You go, yeah, this is I mean, you couldn't do 187 00:09:33,679 --> 00:09:37,520 Speaker 1: this forever, but for a period of time, or as 188 00:09:37,559 --> 00:09:40,040 Speaker 1: the Christians say, for a season. 189 00:09:40,840 --> 00:09:42,319 Speaker 4: You know, then. 190 00:09:43,800 --> 00:09:46,560 Speaker 1: It's true, that's what they say, that's what we say. 191 00:09:46,600 --> 00:09:51,880 Speaker 1: I should say. Then you know, it's like that's what 192 00:09:51,920 --> 00:09:53,720 Speaker 1: you do. You go, Look, I'm going to go nuts 193 00:09:53,720 --> 00:09:57,240 Speaker 1: for a year or two or three. And I don't 194 00:09:57,240 --> 00:10:00,600 Speaker 1: know anyone who's built something awesome who didn't do that 195 00:10:00,679 --> 00:10:02,200 Speaker 1: at some stage. 196 00:10:02,720 --> 00:10:04,200 Speaker 3: You have to. You have to. 197 00:10:04,720 --> 00:10:09,520 Speaker 7: You have to completely envelop yourself by it and be 198 00:10:09,679 --> 00:10:10,720 Speaker 7: totally immersed. 199 00:10:11,640 --> 00:10:12,760 Speaker 3: It's the only way it can happen. 200 00:10:12,840 --> 00:10:14,480 Speaker 7: It's the only way we can grow at the speed 201 00:10:14,480 --> 00:10:18,680 Speaker 7: that we're growing and have control. Otherwise it would just 202 00:10:18,720 --> 00:10:24,600 Speaker 7: be absolute chaos. So very rarely is their downtime. Well, 203 00:10:24,960 --> 00:10:28,400 Speaker 7: I haven't been, as you know, we live in Country Victoria. 204 00:10:28,960 --> 00:10:31,520 Speaker 7: Our head office is in Melbourne. I think I worked 205 00:10:31,520 --> 00:10:31,839 Speaker 7: out what. 206 00:10:31,800 --> 00:10:32,360 Speaker 3: Did I work out? 207 00:10:32,440 --> 00:10:32,760 Speaker 4: Russ? 208 00:10:32,800 --> 00:10:36,400 Speaker 7: I'd had three days at home in a house in 209 00:10:36,440 --> 00:10:39,319 Speaker 7: Country Victoria in now nine weeks, I mean Melbourne. 210 00:10:39,360 --> 00:10:41,520 Speaker 3: Russ is in Russ's in Caiabram. 211 00:10:41,640 --> 00:10:45,120 Speaker 7: So yeah, yeah, So he says to me, Now he goes, 212 00:10:45,160 --> 00:10:46,520 Speaker 7: you live in Melbourne and you visit? 213 00:10:47,320 --> 00:10:48,520 Speaker 4: Yes, because I. 214 00:10:48,520 --> 00:10:52,960 Speaker 7: Just have an opportunity to leave what we're doing at 215 00:10:52,960 --> 00:10:55,440 Speaker 7: the moment, because there's just so much to do in 216 00:10:55,520 --> 00:10:58,000 Speaker 7: so many people I need to connect with, and it's 217 00:10:58,040 --> 00:11:00,200 Speaker 7: all great. 218 00:11:00,400 --> 00:11:03,600 Speaker 1: I feel like you know, when you're doing something, when 219 00:11:03,640 --> 00:11:06,440 Speaker 1: you're growing something, whatever the something is that you're growing 220 00:11:06,480 --> 00:11:09,440 Speaker 1: and you're taking it from concept to practical reality to 221 00:11:09,520 --> 00:11:14,720 Speaker 1: real world business to blah blah blah. Like in part, 222 00:11:14,960 --> 00:11:17,440 Speaker 1: how well you can do that is about how well 223 00:11:17,480 --> 00:11:20,560 Speaker 1: you can solve problems in real time. I feel like 224 00:11:21,040 --> 00:11:25,679 Speaker 1: that business development is about high level problem solving, like 225 00:11:25,920 --> 00:11:28,720 Speaker 1: eighteen hours a day. 226 00:11:28,840 --> 00:11:34,079 Speaker 6: Yep, you're right, because the more humans you bring into 227 00:11:34,120 --> 00:11:38,000 Speaker 6: the organization, and the bigger your organization becomes, just by 228 00:11:38,080 --> 00:11:40,760 Speaker 6: the sheer size and the number of people that are involved, 229 00:11:40,920 --> 00:11:44,600 Speaker 6: that brings in, as you say, more problems, more personalities, 230 00:11:44,600 --> 00:11:49,680 Speaker 6: more conversations, more things to be aware of. And what 231 00:11:49,800 --> 00:11:52,240 Speaker 6: Tara and I are doing, and she's alluded to it, 232 00:11:52,320 --> 00:11:56,400 Speaker 6: is we're trying to put people in place of us 233 00:11:56,559 --> 00:12:00,160 Speaker 6: to a degree and replicate our skill set with the 234 00:12:00,240 --> 00:12:03,079 Speaker 6: people or bring other skills into the organization that we 235 00:12:03,120 --> 00:12:03,680 Speaker 6: don't have. 236 00:12:05,200 --> 00:12:07,800 Speaker 5: Because we can't sustain this pace the two of us. 237 00:12:08,559 --> 00:12:11,559 Speaker 6: And so the difficult part is bringing the right people 238 00:12:11,600 --> 00:12:13,920 Speaker 6: in at the right time, managing the. 239 00:12:15,960 --> 00:12:20,360 Speaker 5: Sort of expense of that. There's a fiscal cost to that. 240 00:12:20,400 --> 00:12:23,520 Speaker 6: You've got to pay for those people and manage that 241 00:12:23,600 --> 00:12:26,439 Speaker 6: with the with the growth of your business, and that 242 00:12:26,480 --> 00:12:30,240 Speaker 6: means managing the cash flow. And so yeah, there's a 243 00:12:30,240 --> 00:12:34,720 Speaker 6: whole heap of considerations and that's where Tara finds herself. 244 00:12:34,760 --> 00:12:38,679 Speaker 6: Now she has to look at the global picture of 245 00:12:38,679 --> 00:12:41,240 Speaker 6: what we have to achieve and she has to put 246 00:12:41,280 --> 00:12:45,120 Speaker 6: the right people in place and manage that growth, whilst 247 00:12:45,160 --> 00:12:48,079 Speaker 6: I continue to kind of work at the coal face 248 00:12:48,160 --> 00:12:52,280 Speaker 6: of new business and new franchisees. And I guess the 249 00:12:52,679 --> 00:12:54,920 Speaker 6: end goal here for us is to is to almost 250 00:12:55,000 --> 00:12:58,520 Speaker 6: make ourselves a little bit irrelevant, but that takes time. 251 00:12:59,800 --> 00:13:03,200 Speaker 1: So how many for those people who don't know who 252 00:13:03,200 --> 00:13:05,320 Speaker 1: the fuck Russ or Tara are Because we didn't really 253 00:13:05,320 --> 00:13:07,600 Speaker 1: explain it upfront. I was kind of operating on the 254 00:13:07,600 --> 00:13:10,480 Speaker 1: assumption that you've been on a few times and people 255 00:13:10,559 --> 00:13:12,760 Speaker 1: might be familiar, which will be true, but also people 256 00:13:12,800 --> 00:13:18,160 Speaker 1: won't be familiar. So the business is called at Pilates, Tara, 257 00:13:18,240 --> 00:13:21,040 Speaker 1: can you give us a thirty second synopsis of what 258 00:13:21,160 --> 00:13:23,240 Speaker 1: it is? And then I've got a couple of questions 259 00:13:23,240 --> 00:13:23,600 Speaker 1: for you. 260 00:13:25,480 --> 00:13:28,439 Speaker 7: So we are we're a plot to studio, so we're 261 00:13:28,520 --> 00:13:31,360 Speaker 7: a former Plarty studio, but we're the only twenty four 262 00:13:31,400 --> 00:13:36,640 Speaker 7: hour reformer Plarties franchise in Australia. So we started in 263 00:13:36,679 --> 00:13:40,040 Speaker 7: twenty twenty two. We are franchising and we're they're just 264 00:13:40,120 --> 00:13:41,080 Speaker 7: over twenty sites. 265 00:13:41,120 --> 00:13:43,040 Speaker 3: We've got more little open up this year. 266 00:13:43,120 --> 00:13:45,880 Speaker 7: But we are what we call a hybrid studio, so 267 00:13:45,920 --> 00:13:48,880 Speaker 7: we're actually staffed. We can be staffed at South Melbourne. 268 00:13:48,880 --> 00:13:51,640 Speaker 7: Here we're staffed up to twelve hours a day and 269 00:13:51,720 --> 00:13:54,560 Speaker 7: non staffed for twelve So we actually have instructors on 270 00:13:54,679 --> 00:13:58,120 Speaker 7: site that are there to help members. They you know, 271 00:13:58,360 --> 00:14:00,920 Speaker 7: all the things a normal instructor would do, they're available 272 00:14:00,960 --> 00:14:03,360 Speaker 7: to do that. But we have hundreds and hundreds of 273 00:14:03,360 --> 00:14:07,160 Speaker 7: classes on our platform that we've grown and developed and 274 00:14:08,000 --> 00:14:09,800 Speaker 7: brought instructors in from all around. 275 00:14:09,559 --> 00:14:10,640 Speaker 3: Australia to record. 276 00:14:11,200 --> 00:14:13,720 Speaker 7: So you can or the amendment can come in choose 277 00:14:13,800 --> 00:14:16,920 Speaker 7: any class they want to do by any instructor that 278 00:14:16,960 --> 00:14:19,240 Speaker 7: they want to choose to do, but they still have 279 00:14:19,280 --> 00:14:21,440 Speaker 7: a physical instructor in the room is there to guide 280 00:14:21,440 --> 00:14:23,560 Speaker 7: and help and you know. 281 00:14:24,640 --> 00:14:27,240 Speaker 3: Just there to help them with anything that they might need. 282 00:14:27,480 --> 00:14:29,680 Speaker 7: Or you can come after hours if you want to, 283 00:14:30,320 --> 00:14:32,520 Speaker 7: and come at ten o'clock at night on a Sunday. 284 00:14:32,160 --> 00:14:32,720 Speaker 3: If you want to. 285 00:14:32,880 --> 00:14:38,640 Speaker 7: So it's convenience. It's also flexibility for people. But the 286 00:14:38,720 --> 00:14:43,280 Speaker 7: other one for us is affordability. So we're a lot cheaper. 287 00:14:43,480 --> 00:14:45,880 Speaker 7: We are per week what most people are per session, 288 00:14:46,480 --> 00:14:50,360 Speaker 7: and that means it's because we can control so many 289 00:14:50,440 --> 00:14:52,840 Speaker 7: variables and that's massive. 290 00:14:53,760 --> 00:14:55,880 Speaker 1: So if I come in on a Sunday night at 291 00:14:55,880 --> 00:14:59,280 Speaker 1: ten o'clock, I'm doing class and I'm using there's a 292 00:14:59,360 --> 00:15:04,080 Speaker 1: screen on on each a former bed, and I picked 293 00:15:04,080 --> 00:15:06,520 Speaker 1: my class from that. I put on headphones and then 294 00:15:06,560 --> 00:15:10,560 Speaker 1: I go through that with you know, the teacher on 295 00:15:10,600 --> 00:15:12,240 Speaker 1: the screen in front of me, and there's like a 296 00:15:12,240 --> 00:15:15,080 Speaker 1: shitload of classes. But if I go in staffed hours, 297 00:15:15,360 --> 00:15:17,600 Speaker 1: I do the same thing. But if I have any questions, 298 00:15:17,640 --> 00:15:20,360 Speaker 1: there's someone there right feel like I'm doing it. I 299 00:15:20,440 --> 00:15:22,440 Speaker 1: feel like I'm doing that. I'm not trying to everyone. 300 00:15:22,480 --> 00:15:25,240 Speaker 1: I'm trying to explain the point of difference. Well, I 301 00:15:25,280 --> 00:15:31,320 Speaker 1: love that there's like in a fucking in an ocean 302 00:15:31,560 --> 00:15:36,520 Speaker 1: of fitness products, right, fitness programs and gyms and step 303 00:15:36,560 --> 00:15:40,240 Speaker 1: into this and they're forty fucking seven that and BFT 304 00:15:40,560 --> 00:15:44,640 Speaker 1: and you know, twenty four hour gyms and ladies gyms 305 00:15:44,720 --> 00:15:49,880 Speaker 1: and old people gyms and mobile gyms, and it's amazing 306 00:15:49,920 --> 00:15:53,080 Speaker 1: that you came up with something that hasn't been done. 307 00:15:53,560 --> 00:15:56,520 Speaker 1: And then when you go, oh, by the way it's 308 00:15:56,520 --> 00:15:59,080 Speaker 1: not forty bucks a class, it's forty bucks a week 309 00:15:59,240 --> 00:16:00,080 Speaker 1: or whatever it is. 310 00:16:00,080 --> 00:16:01,440 Speaker 4: How much is it's about that, isn't it? 311 00:16:01,560 --> 00:16:02,200 Speaker 5: Yeah? Right? 312 00:16:02,840 --> 00:16:03,280 Speaker 4: Which is? 313 00:16:03,640 --> 00:16:07,840 Speaker 1: You know, it's what about the just from a business 314 00:16:07,880 --> 00:16:10,040 Speaker 1: development point of view, So I really wanted this to 315 00:16:10,080 --> 00:16:13,640 Speaker 1: be somewhat about you know, business development and for people 316 00:16:13,640 --> 00:16:16,280 Speaker 1: who are thinking about building a business or a brand, 317 00:16:16,320 --> 00:16:19,120 Speaker 1: but it a you know, a micro business or something 318 00:16:19,160 --> 00:16:22,960 Speaker 1: that's going to turn into something a bit bigger. Is 319 00:16:23,000 --> 00:16:27,360 Speaker 1: your biggest challenge? Maybe you can't answer this, but or 320 00:16:27,440 --> 00:16:35,400 Speaker 1: maybe just thoughts on each managing the business development per se, structure, 321 00:16:35,520 --> 00:16:41,840 Speaker 1: organization processes, or is it managing and finding and leading 322 00:16:41,960 --> 00:16:46,080 Speaker 1: the people like the business stuff or the people's stuff 323 00:16:46,720 --> 00:16:48,600 Speaker 1: or is it the same Russ? 324 00:16:50,800 --> 00:16:53,480 Speaker 6: Initially Craig, it was the business stuff because we had 325 00:16:53,520 --> 00:16:57,120 Speaker 6: to create a business that was going to break into 326 00:16:57,120 --> 00:17:00,760 Speaker 6: the Australian market and actually find it its own place, 327 00:17:00,840 --> 00:17:02,920 Speaker 6: find its own ecosystem. 328 00:17:03,080 --> 00:17:04,359 Speaker 5: That was the initial part. 329 00:17:04,520 --> 00:17:07,080 Speaker 6: That's more or less done now, that just needs a 330 00:17:07,119 --> 00:17:10,080 Speaker 6: bit of tweaking now and ongoing. 331 00:17:10,400 --> 00:17:13,159 Speaker 5: The overwhelming most important. 332 00:17:12,600 --> 00:17:15,600 Speaker 6: Part of whether or not we're going to continue to 333 00:17:15,640 --> 00:17:19,399 Speaker 6: succeed and grow and develop is going to be highly 334 00:17:19,440 --> 00:17:24,720 Speaker 6: dependent on our ability to recruit and appoint the right 335 00:17:24,800 --> 00:17:28,760 Speaker 6: franchisees and also have the right head office staff that 336 00:17:28,800 --> 00:17:30,320 Speaker 6: will help us support those people. 337 00:17:30,560 --> 00:17:32,359 Speaker 5: It's all about the people now. 338 00:17:32,840 --> 00:17:36,080 Speaker 4: Yeah, right, yeah, that's interesting. Howie, did you want to 339 00:17:36,119 --> 00:17:36,639 Speaker 4: add something? 340 00:17:37,240 --> 00:17:39,359 Speaker 3: Yeah, I agree. I was going to say exactly the 341 00:17:39,359 --> 00:17:40,080 Speaker 3: same thing where I said. 342 00:17:40,080 --> 00:17:42,360 Speaker 7: At at the start, totally it was just all about 343 00:17:42,720 --> 00:17:47,360 Speaker 7: the business and the processes. Now it's both. You've got 344 00:17:47,400 --> 00:17:50,120 Speaker 7: the getting the right people in place, but the other 345 00:17:50,160 --> 00:17:53,520 Speaker 7: thing that we're doing at the moment is trying to 346 00:17:53,720 --> 00:17:57,080 Speaker 7: now take the development of the business. So we do 347 00:17:57,119 --> 00:17:59,120 Speaker 7: a lot of sort of R and D and we're 348 00:17:59,160 --> 00:18:02,960 Speaker 7: trying to stay ahead and say what's next, what's next 349 00:18:03,080 --> 00:18:07,920 Speaker 7: all the time, So it's constantly looking at what the next. 350 00:18:08,040 --> 00:18:09,480 Speaker 3: Iteration of the business is. 351 00:18:09,800 --> 00:18:12,880 Speaker 7: You can't stay still, you know, adapt or die, and 352 00:18:12,920 --> 00:18:17,360 Speaker 7: that's what the fitness industry is notoriously terrible at. We go, oh, 353 00:18:17,440 --> 00:18:20,320 Speaker 7: we've made it and we've got our product, that's it. 354 00:18:20,640 --> 00:18:25,320 Speaker 7: If we stand still, then there'll be five other franchises 355 00:18:25,400 --> 00:18:26,000 Speaker 7: just like us. 356 00:18:26,520 --> 00:18:29,080 Speaker 3: So we have to and push ahead and what's the 357 00:18:29,080 --> 00:18:29,520 Speaker 3: next thing. 358 00:18:29,520 --> 00:18:31,240 Speaker 7: And one of the things that we always say is 359 00:18:31,280 --> 00:18:33,240 Speaker 7: we are a technology company. 360 00:18:34,160 --> 00:18:35,880 Speaker 3: Underlying that's what we do. 361 00:18:36,640 --> 00:18:39,159 Speaker 7: That's our main thing that we focus on is the 362 00:18:39,240 --> 00:18:43,080 Speaker 7: use of technology. It Plarties is just our product that 363 00:18:43,840 --> 00:18:49,040 Speaker 7: we're bringing to the market because it's a product we 364 00:18:49,160 --> 00:18:51,399 Speaker 7: love and know and people want. 365 00:18:51,960 --> 00:18:54,919 Speaker 3: But we try and make it as easy and. 366 00:18:54,880 --> 00:18:59,440 Speaker 7: As fun and as new to people as we possibly can. 367 00:18:59,520 --> 00:19:01,280 Speaker 7: So that's where a lot of our sort of that 368 00:19:01,400 --> 00:19:04,800 Speaker 7: business side of it is more pushing forward rather than 369 00:19:05,359 --> 00:19:07,080 Speaker 7: you know, still working on the processes. 370 00:19:07,119 --> 00:19:09,639 Speaker 3: The processes are done now, it's like what's next for 371 00:19:09,800 --> 00:19:10,359 Speaker 3: all the time? 372 00:19:12,359 --> 00:19:15,840 Speaker 1: What have you learned in the last We'll start with you, Tara, 373 00:19:15,880 --> 00:19:17,639 Speaker 1: while we've got you and rush you think, But in 374 00:19:17,680 --> 00:19:20,920 Speaker 1: the last three years, what's one thing that you've learned. 375 00:19:20,960 --> 00:19:23,800 Speaker 1: I mean, you've had businesses for most of your adult life, right, 376 00:19:23,840 --> 00:19:25,919 Speaker 1: nearly all of it the same with you, Rusty. But 377 00:19:26,560 --> 00:19:29,160 Speaker 1: what have you learned that you want to tell someone 378 00:19:29,400 --> 00:19:32,919 Speaker 1: that's going to start a business or improve a current 379 00:19:32,960 --> 00:19:36,159 Speaker 1: business something that you learned where you went, Fuck, I 380 00:19:36,200 --> 00:19:38,080 Speaker 1: wish I knew that earlier, or I wish I'd done 381 00:19:38,119 --> 00:19:40,680 Speaker 1: that differently, or that's just a good lesson for. 382 00:19:40,680 --> 00:19:41,120 Speaker 4: Me to have. 383 00:19:42,080 --> 00:19:45,040 Speaker 7: Yeah, the first thing I'd say is if you've wanted 384 00:19:45,080 --> 00:19:46,919 Speaker 7: to start a business, you go, I've got a great idea, 385 00:19:47,400 --> 00:19:49,560 Speaker 7: which people will say all the time to me. 386 00:19:49,600 --> 00:19:51,120 Speaker 3: They'll go, I've got this idea. 387 00:19:51,240 --> 00:19:54,280 Speaker 7: The first question is what's the point. What's your point 388 00:19:54,280 --> 00:19:57,040 Speaker 7: of difference? Why you if it's the same thing but 389 00:19:57,080 --> 00:20:00,600 Speaker 7: different colored walls, or the same thing and just six 390 00:20:00,680 --> 00:20:04,440 Speaker 7: or fourmers instead of five, and forget it, you're just 391 00:20:04,680 --> 00:20:07,719 Speaker 7: you're fighting, You're trying to have another piece in the 392 00:20:07,720 --> 00:20:10,840 Speaker 7: same you're cutting the pie up into more pieces. 393 00:20:11,280 --> 00:20:13,960 Speaker 3: So find that point of difference and why. 394 00:20:13,720 --> 00:20:16,600 Speaker 7: People are going to want to come to you, Why, 395 00:20:16,880 --> 00:20:21,600 Speaker 7: why you're compelling. Probably the next thing I would say 396 00:20:22,280 --> 00:20:24,960 Speaker 7: is borrow as little as you can at the start, 397 00:20:26,800 --> 00:20:32,280 Speaker 7: and that's that's just keeping keeping over slow. Do as 398 00:20:33,000 --> 00:20:35,840 Speaker 7: go as hard and as long as you can without 399 00:20:35,960 --> 00:20:39,320 Speaker 7: having to expand too much or spend too much money. 400 00:20:39,359 --> 00:20:41,320 Speaker 3: At this you know too early. 401 00:20:43,520 --> 00:20:45,119 Speaker 7: The other thing is if you've got if this is 402 00:20:45,160 --> 00:20:48,560 Speaker 7: your if you've got a real understanding of what you're doing, 403 00:20:48,600 --> 00:20:51,800 Speaker 7: trust yourself and don't take everyone. 404 00:20:51,400 --> 00:20:52,760 Speaker 3: Else's opinions on board. 405 00:20:53,119 --> 00:20:55,320 Speaker 7: And I think I wish that's something I could have 406 00:20:55,359 --> 00:20:59,040 Speaker 7: told myself way back, because I know now there are 407 00:20:59,040 --> 00:21:01,920 Speaker 7: certain things that I thought, thought I could have gone 408 00:21:02,280 --> 00:21:05,159 Speaker 7: in a certain direction, but listen to too many people, 409 00:21:05,520 --> 00:21:09,480 Speaker 7: and then you know, paralysis by analysis you start, you 410 00:21:09,600 --> 00:21:11,720 Speaker 7: start taking everyone's opinions on board. 411 00:21:11,800 --> 00:21:16,840 Speaker 1: So yeah, it's in business jargon they call that a 412 00:21:17,000 --> 00:21:21,400 Speaker 1: usp unique selling proposition. That and how many how many 413 00:21:21,440 --> 00:21:24,320 Speaker 1: would be speakers I've spoken to this week in fact, 414 00:21:24,359 --> 00:21:27,840 Speaker 1: but how many would be speakers come to me or 415 00:21:27,880 --> 00:21:31,440 Speaker 1: have come to me over the years, And they go basically, 416 00:21:31,480 --> 00:21:33,560 Speaker 1: I want to do what you do, which is fine. 417 00:21:34,040 --> 00:21:37,360 Speaker 1: I go, all right, Well, there's I don't know how 418 00:21:37,359 --> 00:21:41,040 Speaker 1: many probably ten thousand professional speakers in Australia already who 419 00:21:41,119 --> 00:21:44,400 Speaker 1: are ahead of you, who've got more skill, more experience, 420 00:21:44,480 --> 00:21:48,199 Speaker 1: more understanding, more insight, more brand. 421 00:21:48,440 --> 00:21:48,679 Speaker 5: You know. 422 00:21:48,800 --> 00:21:51,840 Speaker 1: It's like so, and it's not that you can't do it, 423 00:21:52,000 --> 00:21:53,920 Speaker 1: but if you're just going to be, as you said, 424 00:21:54,880 --> 00:21:57,320 Speaker 1: you know, just another speaker, we're in a different fucking 425 00:21:57,400 --> 00:21:59,920 Speaker 1: outfit doing the same thing, not as not as good 426 00:22:00,040 --> 00:22:03,240 Speaker 1: as the people who are already doing it. So there's that, 427 00:22:04,119 --> 00:22:06,840 Speaker 1: you know, And the same with personal training. I mean, 428 00:22:07,280 --> 00:22:09,919 Speaker 1: back in the day when Harper's was a kind of 429 00:22:10,119 --> 00:22:13,040 Speaker 1: a unicorn in the fitness landscape, like what the fuck 430 00:22:13,119 --> 00:22:19,240 Speaker 1: is personal training. There's literally five personal training studios within 431 00:22:19,280 --> 00:22:23,760 Speaker 1: eight hundred meters of my house, like five, you know, 432 00:22:24,000 --> 00:22:26,760 Speaker 1: Like it's just if you want to, you know, if 433 00:22:26,760 --> 00:22:28,879 Speaker 1: you want to open one, open one. But it wouldn't 434 00:22:28,920 --> 00:22:32,199 Speaker 1: be my recommendation. If you're thinking about doing something, I 435 00:22:32,400 --> 00:22:36,080 Speaker 1: probably wouldn't open a PT studio, Not these days. I'd 436 00:22:36,200 --> 00:22:38,320 Speaker 1: if you want to be a PT, go and work 437 00:22:38,359 --> 00:22:41,240 Speaker 1: in someone else's and let them pay the bills. But 438 00:22:41,880 --> 00:22:44,080 Speaker 1: you know what about for you, Rusty, what's been a 439 00:22:44,119 --> 00:22:46,439 Speaker 1: revelation or a light bulb for you in the last 440 00:22:46,560 --> 00:22:47,359 Speaker 1: few years? 441 00:22:48,000 --> 00:22:48,240 Speaker 2: Yeah? 442 00:22:48,440 --> 00:22:48,840 Speaker 4: For me? 443 00:22:49,119 --> 00:22:52,480 Speaker 6: For me, I think again, if I could go back 444 00:22:52,840 --> 00:22:57,159 Speaker 6: and coach myself, I would say to myself, use the 445 00:22:57,200 --> 00:22:59,800 Speaker 6: skills that you that you already have or that you 446 00:23:00,040 --> 00:23:04,280 Speaker 6: good at, Like what's your natural inclination, and that's something 447 00:23:04,280 --> 00:23:06,240 Speaker 6: that you should look to build a business in. If 448 00:23:06,280 --> 00:23:09,879 Speaker 6: you're good with people and you like being around people, 449 00:23:10,400 --> 00:23:13,520 Speaker 6: then do a business that's involved in service and customer 450 00:23:13,560 --> 00:23:15,919 Speaker 6: service or something like that. But if you're not, if 451 00:23:15,960 --> 00:23:18,360 Speaker 6: you're not good with people and that's not your strength, 452 00:23:18,400 --> 00:23:20,720 Speaker 6: then don't work in that space because you're not going 453 00:23:20,800 --> 00:23:23,639 Speaker 6: to be very good at it. If you don't enjoy 454 00:23:24,040 --> 00:23:27,280 Speaker 6: numbers and technology. Then then don't try and start a 455 00:23:27,320 --> 00:23:29,800 Speaker 6: business in that space. So what are your skills, what 456 00:23:29,880 --> 00:23:32,200 Speaker 6: are you good at, what do you like to do, 457 00:23:33,200 --> 00:23:35,800 Speaker 6: and and try and develop something in that area, because 458 00:23:35,960 --> 00:23:41,600 Speaker 6: ultimately you've already got a head start probably on your competitors. Yeah, 459 00:23:41,640 --> 00:23:47,359 Speaker 6: and the other thing I would say is don't don't 460 00:23:47,720 --> 00:23:52,199 Speaker 6: don't try and grow too quickly, and you know, manage 461 00:23:52,320 --> 00:23:55,320 Speaker 6: manage your growth. Be really get your business to the 462 00:23:55,320 --> 00:23:58,160 Speaker 6: point where it's really good, it really stands out, it's 463 00:23:58,200 --> 00:24:00,640 Speaker 6: really got that point of difference, and be a little 464 00:24:00,680 --> 00:24:03,639 Speaker 6: bit content with that for a while before you try 465 00:24:03,680 --> 00:24:05,560 Speaker 6: and escalate it, you know, to. 466 00:24:05,560 --> 00:24:09,320 Speaker 5: The next big thing. Because because bigger, what. 467 00:24:09,200 --> 00:24:12,600 Speaker 6: I've learned in the last few years is bigger does 468 00:24:12,680 --> 00:24:17,159 Speaker 6: not always mean more profitable, because bigger also means more expenses, 469 00:24:17,200 --> 00:24:18,120 Speaker 6: more money going out. 470 00:24:19,359 --> 00:24:21,200 Speaker 4: That's so true, Tara. 471 00:24:21,200 --> 00:24:27,240 Speaker 1: Do you think that people underestimate the physical, mental, emotional 472 00:24:27,600 --> 00:24:31,760 Speaker 1: cost like they I think a lot of people go, 473 00:24:31,880 --> 00:24:34,480 Speaker 1: oh fuck, it's so hard, Like what. 474 00:24:34,440 --> 00:24:36,919 Speaker 4: Did you think? What did you think there was going 475 00:24:37,040 --> 00:24:37,199 Speaker 4: to be? 476 00:24:38,119 --> 00:24:42,480 Speaker 1: Like it is like this, you know this, You might 477 00:24:42,560 --> 00:24:44,879 Speaker 1: get there, but you're going to fuck up part of 478 00:24:44,920 --> 00:24:46,639 Speaker 1: your life for the next five years. 479 00:24:46,800 --> 00:24:49,600 Speaker 4: Just know that going in, are you okay? 480 00:24:50,320 --> 00:24:53,200 Speaker 1: You know, the whole fucking kicking back and weekends and 481 00:24:53,320 --> 00:24:56,919 Speaker 1: like socializing for a period of time that might have 482 00:24:57,040 --> 00:24:59,280 Speaker 1: to go out the window. Are you okay with that? 483 00:24:59,359 --> 00:25:02,239 Speaker 1: And if you're not, then cool, that's also cool, but 484 00:25:02,520 --> 00:25:03,360 Speaker 1: don't do this. 485 00:25:05,119 --> 00:25:05,800 Speaker 3: Totally agree. 486 00:25:06,560 --> 00:25:09,520 Speaker 7: I do remember the I want to answer that from 487 00:25:09,520 --> 00:25:13,800 Speaker 7: two aspects. One is from our point of view, but 488 00:25:13,840 --> 00:25:16,040 Speaker 7: also our franchisees who were coming on board and their 489 00:25:16,080 --> 00:25:18,680 Speaker 7: start because they're starting their own business, they're just using 490 00:25:18,720 --> 00:25:23,200 Speaker 7: our model and process. But I remember the time where 491 00:25:23,320 --> 00:25:25,159 Speaker 7: I knew this was a critical point for us. 492 00:25:25,480 --> 00:25:28,040 Speaker 3: It's going to grow and if this grows, I've got 493 00:25:28,040 --> 00:25:28,240 Speaker 3: to go. 494 00:25:28,320 --> 00:25:31,840 Speaker 7: Balls and all and put the amount of time, effort 495 00:25:31,880 --> 00:25:34,480 Speaker 7: and energy in. And I really had to and sit 496 00:25:34,520 --> 00:25:36,200 Speaker 7: down with Russ and go, are we ready? 497 00:25:36,400 --> 00:25:38,879 Speaker 3: Do we want to do this? Can we go again? 498 00:25:38,960 --> 00:25:44,159 Speaker 7: And we made that decision and said yes. And then 499 00:25:44,720 --> 00:25:47,359 Speaker 7: but our growth, as Russ was saying, was pretty was 500 00:25:47,640 --> 00:25:51,000 Speaker 7: pretty planned. And then we pulled the trigger on doing 501 00:25:51,000 --> 00:25:52,800 Speaker 7: a head office, and we knew it was going to 502 00:25:52,840 --> 00:25:55,160 Speaker 7: really take off from there. But again it was all 503 00:25:55,200 --> 00:25:57,920 Speaker 7: controlled and we knew exactly what we were in for. 504 00:25:58,800 --> 00:26:00,879 Speaker 7: When a new franchise e comes on board. A lot 505 00:26:00,920 --> 00:26:03,879 Speaker 7: of times they love the idea. It is an ego, 506 00:26:04,000 --> 00:26:06,720 Speaker 7: It can be an ego. Business people love the idea 507 00:26:06,800 --> 00:26:09,320 Speaker 7: of it's like you said, having a PT center or 508 00:26:09,400 --> 00:26:11,879 Speaker 7: having their own gym. They you know, they want to 509 00:26:11,880 --> 00:26:13,879 Speaker 7: be able to say, this is my space. Look at 510 00:26:13,880 --> 00:26:18,080 Speaker 7: it Isn't it beautiful? Looks great on Instagram, But it's 511 00:26:18,160 --> 00:26:22,480 Speaker 7: not just about creating a beautiful space. It's actually got 512 00:26:22,480 --> 00:26:25,480 Speaker 7: to work and they can create monsters we've had We've 513 00:26:25,480 --> 00:26:28,840 Speaker 7: had studios that have opened with two hundred plus members. 514 00:26:28,920 --> 00:26:30,080 Speaker 3: The day they open. 515 00:26:30,560 --> 00:26:33,320 Speaker 7: So the day they open, they've got over two hundred 516 00:26:33,320 --> 00:26:35,560 Speaker 7: people that are going to come into their studio that need. 517 00:26:35,440 --> 00:26:36,639 Speaker 3: To be onboard. 518 00:26:36,800 --> 00:26:39,840 Speaker 7: They need to know exactly how to use the tech 519 00:26:40,080 --> 00:26:42,639 Speaker 7: they need. Everything needs to be perfect, and all of 520 00:26:42,680 --> 00:26:47,120 Speaker 7: a sudden you can see them going oh shit, yeah, 521 00:26:47,160 --> 00:26:48,160 Speaker 7: and we. 522 00:26:48,080 --> 00:26:51,000 Speaker 3: Do a lot of prep them. It's a it's a 523 00:26:51,000 --> 00:26:51,480 Speaker 3: big job. 524 00:26:52,280 --> 00:26:52,720 Speaker 4: Yeah. 525 00:26:52,920 --> 00:26:56,840 Speaker 1: I've got a weird question for you, Russ. Russ, Well, 526 00:26:57,440 --> 00:26:58,639 Speaker 1: this is not the weird question. 527 00:26:58,760 --> 00:26:59,439 Speaker 4: This is leading. 528 00:26:59,680 --> 00:27:02,600 Speaker 1: I think think this is an interesting question for our listeners. 529 00:27:02,920 --> 00:27:06,359 Speaker 1: What you did the first center open? The first at Pilarates, 530 00:27:06,480 --> 00:27:11,160 Speaker 1: like of the you know, your current kind of stable. 531 00:27:10,760 --> 00:27:13,679 Speaker 6: Of them early early twenty twenty one. 532 00:27:14,920 --> 00:27:19,480 Speaker 1: Okay, so at Pilarates as a business, would you say 533 00:27:19,520 --> 00:27:24,520 Speaker 1: that like it started in twenty twenty one or twenty twenty. 534 00:27:25,560 --> 00:27:27,879 Speaker 6: No, the look we were with Tara was toying with 535 00:27:27,960 --> 00:27:32,960 Speaker 6: the concept, probably in twenty seventeen eighteen. But the moment 536 00:27:33,040 --> 00:27:37,119 Speaker 6: we actually made an existing face to face studio into 537 00:27:37,200 --> 00:27:41,679 Speaker 6: an at Polarti studio and started making people use the 538 00:27:41,720 --> 00:27:46,400 Speaker 6: platform to complete their class was early twenty twenty one. 539 00:27:47,080 --> 00:27:49,879 Speaker 1: Okay, so we're going to say the genesis for at Pilarates, 540 00:27:49,880 --> 00:27:52,920 Speaker 1: which is your company, twenty twenty one. How old were 541 00:27:52,960 --> 00:27:54,240 Speaker 1: you then, Russ? 542 00:27:56,880 --> 00:28:00,119 Speaker 5: Well, that's three, So I was fifty fifty three? Are 543 00:28:00,119 --> 00:28:01,120 Speaker 5: you going on fifty four? 544 00:28:02,960 --> 00:28:04,080 Speaker 4: So you were fifty four? 545 00:28:04,320 --> 00:28:04,600 Speaker 5: Tara? 546 00:28:04,680 --> 00:28:06,320 Speaker 4: How old were you at that time? 547 00:28:07,600 --> 00:28:10,240 Speaker 7: Yeah, fifty two turning fifty three. Hence I said I 548 00:28:10,320 --> 00:28:12,639 Speaker 7: needed to make that decision, do all what you know. 549 00:28:12,720 --> 00:28:15,159 Speaker 1: But I think this is fucking amazing, right because you 550 00:28:15,240 --> 00:28:18,560 Speaker 1: two are old as fuck, right, So you two are 551 00:28:18,840 --> 00:28:24,879 Speaker 1: fucking t rexes, right, You're both fucking dinosaurs, you know. 552 00:28:25,240 --> 00:28:30,240 Speaker 1: But this is encouraging because and I'm being silly, of course, 553 00:28:30,280 --> 00:28:31,840 Speaker 1: because I'm older than both of you. 554 00:28:32,440 --> 00:28:34,400 Speaker 4: So, Tara, you're what fifty five or six? 555 00:28:34,480 --> 00:28:38,320 Speaker 3: Now? I just turned stop it, I just turned fifty four. 556 00:28:38,480 --> 00:28:41,640 Speaker 4: Home fifty five? Well, I don't know. And Russy, what 557 00:28:41,720 --> 00:28:42,040 Speaker 4: are you? 558 00:28:42,600 --> 00:28:44,560 Speaker 5: I'll be you fifty seven in a month. 559 00:28:45,360 --> 00:28:47,880 Speaker 1: Okay, So fifty five and fifty seven, give or take. 560 00:28:48,400 --> 00:28:50,720 Speaker 1: And what I love is that you're both fucking heading 561 00:28:50,760 --> 00:28:54,960 Speaker 1: towards sixty and this thing is just starting to flourish 562 00:28:55,080 --> 00:28:59,200 Speaker 1: and grow. And and you might be like, I love 563 00:28:59,280 --> 00:29:04,400 Speaker 1: this idea of not in an unrealistic, fucking delusional way, 564 00:29:04,440 --> 00:29:08,000 Speaker 1: but this idea of getting better as we get older. Now, 565 00:29:08,080 --> 00:29:12,120 Speaker 1: of course, there's an inevitability of cognitive decline eventually and 566 00:29:12,160 --> 00:29:15,760 Speaker 1: physiological decline. Brough, I get all of that, right. I 567 00:29:15,800 --> 00:29:18,440 Speaker 1: say to people all the time, you know, yeah, my 568 00:29:18,480 --> 00:29:20,400 Speaker 1: shoulders are a bit fucked, and I have the odd 569 00:29:20,400 --> 00:29:23,360 Speaker 1: blower back issue and I haven't had an erection since 570 00:29:23,440 --> 00:29:28,040 Speaker 1: nineteen eighty nine. But but I often just kidding it 571 00:29:28,200 --> 00:29:32,640 Speaker 1: was ninety two. But I often I always say to people, like. 572 00:29:32,760 --> 00:29:37,280 Speaker 9: I truly feel like I'm I'm getting better, do you know? 573 00:29:37,440 --> 00:29:41,080 Speaker 9: In like I feel like I'm better under pressure, I 574 00:29:41,120 --> 00:29:44,680 Speaker 9: feel like I'm better at solving problems. I feel like 575 00:29:44,720 --> 00:29:48,160 Speaker 9: I'm a better decision maker and leader, you know, And 576 00:29:48,520 --> 00:29:50,480 Speaker 9: there are some things I'm probably not as good at, 577 00:29:50,600 --> 00:29:54,560 Speaker 9: of course, bench press being up there and as previously 578 00:29:54,600 --> 00:29:57,920 Speaker 9: discussed erections, but you know, like I feel there's a 579 00:29:58,040 --> 00:30:01,719 Speaker 9: real I'm kidding everyone, Tift put a face in her hands, 580 00:30:02,720 --> 00:30:06,520 Speaker 9: but there's a real kind of underestimation of what we 581 00:30:06,600 --> 00:30:09,120 Speaker 9: can do, be create in our fifties and beyond. 582 00:30:09,280 --> 00:30:12,680 Speaker 5: Right, Yeah, you're absolutely right. 583 00:30:12,720 --> 00:30:17,640 Speaker 6: And the other thing that I have learnt, and I've 584 00:30:17,680 --> 00:30:20,480 Speaker 6: watched Tara go through it as well, is because of 585 00:30:21,280 --> 00:30:25,680 Speaker 6: the life experience that we both have going through, you know, 586 00:30:26,400 --> 00:30:30,920 Speaker 6: all sorts of positive and negative and very uplifting and 587 00:30:31,000 --> 00:30:35,000 Speaker 6: very traumatic experiences, especially Tara in the last couple of years. 588 00:30:35,440 --> 00:30:40,520 Speaker 6: It's amazing how going through those processes gives you a 589 00:30:40,720 --> 00:30:47,440 Speaker 6: very valuable thing called perspective. And what when someone comes 590 00:30:47,440 --> 00:30:51,560 Speaker 6: to Tara with a major problem about their business or 591 00:30:51,600 --> 00:30:56,440 Speaker 6: something in their workday, She'll just look at them and go, Okay, well, 592 00:30:56,640 --> 00:31:00,680 Speaker 6: let's just look at the pluses and minus here, And 593 00:31:00,720 --> 00:31:04,920 Speaker 6: within ten minutes she's managed to calm the situation and 594 00:31:05,360 --> 00:31:08,840 Speaker 6: get this person looking at the problem in inverted commas 595 00:31:09,200 --> 00:31:12,560 Speaker 6: in a completely different way because she's able to show 596 00:31:12,600 --> 00:31:13,600 Speaker 6: them perspective. 597 00:31:14,520 --> 00:31:17,400 Speaker 4: Yeah, Yeah, isn't it funny? 598 00:31:18,080 --> 00:31:22,400 Speaker 1: Howie Tara Everyone I call Howie Tara Howie because that 599 00:31:22,520 --> 00:31:25,720 Speaker 1: was her name before she met Young Russ, back when he. 600 00:31:25,840 --> 00:31:31,360 Speaker 4: Was not a t Rex. How when we reframe things. 601 00:31:31,400 --> 00:31:35,280 Speaker 1: I did a podcast that went up today today being Wednesday, 602 00:31:37,080 --> 00:31:40,280 Speaker 1: called something like when Failure is not failure, And I 603 00:31:40,320 --> 00:31:44,000 Speaker 1: was talking about this idea of how two people go 604 00:31:44,120 --> 00:31:46,600 Speaker 1: for a run together. One of them wants to run 605 00:31:46,680 --> 00:31:50,600 Speaker 1: sub fifty for ten k's and the other one wants 606 00:31:50,640 --> 00:31:53,520 Speaker 1: to get somewhere in the ballpark of fifty five right 607 00:31:54,800 --> 00:31:56,600 Speaker 1: or they start out the same and they end up 608 00:31:56,640 --> 00:31:59,240 Speaker 1: both running fifty two minutes. So the person who wanted 609 00:31:59,280 --> 00:32:01,920 Speaker 1: to run sub fifty is disappointed and pissed off and 610 00:32:01,960 --> 00:32:06,120 Speaker 1: angry and frustrated and feels like a failure. And the 611 00:32:06,160 --> 00:32:08,440 Speaker 1: person who hoped to get somewhere around fifty five and 612 00:32:08,480 --> 00:32:11,000 Speaker 1: they've done fifty two the exact same time as the 613 00:32:11,040 --> 00:32:14,680 Speaker 1: other dude or dude at they're happy as fuck, they 614 00:32:14,720 --> 00:32:17,600 Speaker 1: feel like a winner. But they both did the same 615 00:32:17,640 --> 00:32:21,280 Speaker 1: activity and got the same practical outcome fifty two minutes, 616 00:32:21,560 --> 00:32:26,880 Speaker 1: Yet they each had a completely different perception and therefore experience, right, 617 00:32:27,280 --> 00:32:30,600 Speaker 1: And I just think it's when you realize that and 618 00:32:30,640 --> 00:32:32,880 Speaker 1: we're not saying there are no problems. Of course there 619 00:32:32,920 --> 00:32:36,640 Speaker 1: are actual problems, but sometimes we turn a one out 620 00:32:36,640 --> 00:32:39,160 Speaker 1: of ten into a fifteen out of ten because we're. 621 00:32:38,960 --> 00:32:40,920 Speaker 4: Having a bad moment, you know. 622 00:32:41,600 --> 00:32:45,360 Speaker 1: And then there are other people like you know, not 623 00:32:45,560 --> 00:32:48,600 Speaker 1: that long ago, not that long ago, I spoke at 624 00:32:48,680 --> 00:32:53,800 Speaker 1: your dad's funeral right now, that there aren't many harder 625 00:32:53,880 --> 00:32:57,320 Speaker 1: days than that. So you get through that, and you go, 626 00:32:57,560 --> 00:33:00,400 Speaker 1: I can do fucking anything like this is not hard. 627 00:33:01,200 --> 00:33:01,400 Speaker 7: You know. 628 00:33:03,240 --> 00:33:05,840 Speaker 1: It gives you a level of perspective that you can't 629 00:33:05,880 --> 00:33:09,680 Speaker 1: have unless you go through shits sometimes or unless you 630 00:33:09,760 --> 00:33:13,959 Speaker 1: really become very good at understanding the way that you 631 00:33:14,040 --> 00:33:18,680 Speaker 1: are managing your own subjective reality. 632 00:33:20,400 --> 00:33:27,800 Speaker 7: Yeah, there's nothing that replaces experience or experiences. I have 633 00:33:27,880 --> 00:33:30,880 Speaker 7: to agree totally in terms of what you're saying about 634 00:33:30,920 --> 00:33:35,120 Speaker 7: reframing and and I've got about five examples that run 635 00:33:35,280 --> 00:33:39,640 Speaker 7: through my head immediately, just of different different studio owners 636 00:33:39,640 --> 00:33:42,040 Speaker 7: that I've come into contact with and had to help 637 00:33:42,080 --> 00:33:46,200 Speaker 7: through different processes that when I actually you know, they're 638 00:33:46,280 --> 00:33:49,200 Speaker 7: in their mind, they've created a reality that doesn't exist 639 00:33:49,200 --> 00:33:49,680 Speaker 7: based on. 640 00:33:49,640 --> 00:33:50,880 Speaker 3: A problem that. 641 00:33:52,400 --> 00:33:55,600 Speaker 7: Or might not happen, and to try and actually stay 642 00:33:55,640 --> 00:33:59,840 Speaker 7: to them that it's a non issue because you break 643 00:33:59,880 --> 00:34:02,680 Speaker 7: it or dan and you actually look at how successful 644 00:34:02,760 --> 00:34:04,760 Speaker 7: they are and to show them do you know what 645 00:34:05,160 --> 00:34:08,399 Speaker 7: you know this this studio is in the top three 646 00:34:08,600 --> 00:34:09,400 Speaker 7: in the country. 647 00:34:09,800 --> 00:34:13,839 Speaker 3: You know, you've got five thousand appointments a month, which 648 00:34:13,920 --> 00:34:15,160 Speaker 3: is what some of them are doing. 649 00:34:15,239 --> 00:34:17,200 Speaker 7: It's just crazy, and all of a sudden they go, Okay, 650 00:34:17,239 --> 00:34:25,000 Speaker 7: it's not that bigger, it's not that bigger issue. But yeah, 651 00:34:24,640 --> 00:34:29,080 Speaker 7: from a personal perspective, you're right. Twelve months later, I 652 00:34:29,120 --> 00:34:33,120 Speaker 7: lost my brother and we came off the back of 653 00:34:33,600 --> 00:34:37,520 Speaker 7: you know, fighting for our business through COVID and in 654 00:34:37,600 --> 00:34:40,520 Speaker 7: amongst all of that, trying to grow a business and 655 00:34:41,080 --> 00:34:44,120 Speaker 7: had two boys finishing year twelve and another one in 656 00:34:44,360 --> 00:34:48,160 Speaker 7: university and it was just sheer bedlam, but we. 657 00:34:48,360 --> 00:34:52,280 Speaker 3: Just pushed through. And now, as you said, everything's easy 658 00:34:52,320 --> 00:34:53,120 Speaker 3: now because. 659 00:34:52,920 --> 00:34:56,200 Speaker 1: It's all really shout out to my godson, your son, 660 00:34:56,360 --> 00:35:00,279 Speaker 1: who is my godson, young Mitch, who graduated yes day 661 00:35:00,320 --> 00:35:04,600 Speaker 1: as we record this, So yesterday was the seventeenth of September, 662 00:35:04,680 --> 00:35:10,799 Speaker 1: graduated with a law degree and what a good boy, 663 00:35:10,920 --> 00:35:12,839 Speaker 1: are you too. This is a bit of a left turn, 664 00:35:12,880 --> 00:35:14,680 Speaker 1: but you must be super proud. 665 00:35:16,200 --> 00:35:18,439 Speaker 3: Oh yeah, there was a tier or three? 666 00:35:19,640 --> 00:35:19,920 Speaker 4: Was there? 667 00:35:20,680 --> 00:35:21,040 Speaker 5: There was? 668 00:35:21,080 --> 00:35:23,680 Speaker 3: There was, it was, and it was it was. I 669 00:35:23,719 --> 00:35:24,640 Speaker 3: was proud of him. 670 00:35:24,920 --> 00:35:27,720 Speaker 7: I'm proud of him for one getting into that course 671 00:35:27,760 --> 00:35:32,920 Speaker 7: because that was a bloody great effort to stuck it out. 672 00:35:32,960 --> 00:35:35,279 Speaker 7: He completed it, and he had two years of that 673 00:35:35,360 --> 00:35:43,280 Speaker 7: course in lockdown. Yes, thirdly he graduated, but he also 674 00:35:43,320 --> 00:35:44,560 Speaker 7: graduated with distinction. 675 00:35:44,760 --> 00:35:48,680 Speaker 3: So he did just finish it. 676 00:35:48,760 --> 00:35:53,640 Speaker 7: He finished it incredibly well and he's still continuing on. 677 00:35:53,920 --> 00:35:58,200 Speaker 7: So now it's all about practicing and being admitted to 678 00:35:58,200 --> 00:36:00,960 Speaker 7: the bar and everything he needs to. 679 00:36:00,920 --> 00:36:01,319 Speaker 6: Do for that. 680 00:36:01,520 --> 00:36:05,319 Speaker 3: So and he's all organized for that as well. So yeah, 681 00:36:05,400 --> 00:36:07,560 Speaker 3: we are proud of proud of him. He deserves. 682 00:36:08,360 --> 00:36:10,880 Speaker 7: He deserves every bit of acknowledgment he's got over the 683 00:36:10,960 --> 00:36:12,200 Speaker 7: last couple of days. 684 00:36:12,800 --> 00:36:17,279 Speaker 1: What about you, Captain emotionally intelligence, Did you break out 685 00:36:17,280 --> 00:36:19,920 Speaker 1: a fucking hug Rusty? I mean, did you did you 686 00:36:20,000 --> 00:36:22,759 Speaker 1: have to watch an online workshop or something? I mean, 687 00:36:24,080 --> 00:36:26,480 Speaker 1: I reckon, I've hugged him more than you've hugged him. 688 00:36:26,880 --> 00:36:30,399 Speaker 3: No, No, uh. 689 00:36:30,400 --> 00:36:35,040 Speaker 4: Mitch, Look how fucking awkward he is. 690 00:36:37,520 --> 00:36:42,640 Speaker 6: I'm very much in touch with my emotional capabilities these days, 691 00:36:42,640 --> 00:36:42,960 Speaker 6: aren't I? 692 00:36:43,040 --> 00:36:43,320 Speaker 5: Tara? 693 00:36:43,719 --> 00:36:52,280 Speaker 1: Tara, Oh yeah, you're the fact, you're the high watermark 694 00:36:52,360 --> 00:36:53,960 Speaker 1: for fucking emotional intelligence. 695 00:36:55,160 --> 00:36:57,960 Speaker 4: Let's let's just get a poster view up on the internet. 696 00:36:59,480 --> 00:37:01,439 Speaker 1: Well whine because I know you've got a busy day, 697 00:37:02,000 --> 00:37:06,280 Speaker 1: but just quickly, so what are you currently sitting at, Tara? 698 00:37:06,440 --> 00:37:07,600 Speaker 4: How many cents? 699 00:37:07,840 --> 00:37:12,480 Speaker 3: Does twenty twenty? Rusty of twenty one. 700 00:37:12,560 --> 00:37:14,239 Speaker 7: But we've got a few more opening up before the 701 00:37:14,320 --> 00:37:17,680 Speaker 7: year's out, so it'll be sort of mid twenties. 702 00:37:18,840 --> 00:37:22,239 Speaker 3: We were number twenty, which was head office. We've got 703 00:37:23,120 --> 00:37:28,560 Speaker 3: some more. We've got Geelong opening up in on October five. 704 00:37:28,719 --> 00:37:31,360 Speaker 7: We've got Southport on the Gold Coast in Queensland on 705 00:37:31,400 --> 00:37:33,000 Speaker 7: October twelve, Kawana or. 706 00:37:33,040 --> 00:37:39,680 Speaker 3: In sometimes posts posts in November, and then we're looking 707 00:37:39,680 --> 00:37:42,319 Speaker 3: at Kai and Gladstone. 708 00:37:42,960 --> 00:37:46,920 Speaker 7: Gosh, all sorts of You've got LOCATIOND South Australia. 709 00:37:47,520 --> 00:37:48,640 Speaker 3: So there's a lot. 710 00:37:49,200 --> 00:37:53,320 Speaker 7: There's a lot happening, and it's just this continual, continual 711 00:37:53,400 --> 00:37:57,000 Speaker 7: process of looking after current and. 712 00:37:56,960 --> 00:38:00,840 Speaker 3: Then moving forward with new. So yeah, it's exciting. 713 00:38:01,960 --> 00:38:02,719 Speaker 4: Do you do you. 714 00:38:03,280 --> 00:38:05,240 Speaker 1: Either of you can answer this, So I'll ask you russy, 715 00:38:06,600 --> 00:38:09,920 Speaker 1: like when Harper's was growing, and you know, I had 716 00:38:10,000 --> 00:38:12,200 Speaker 1: multiple centers and all of that stuff, and it was 717 00:38:12,239 --> 00:38:14,960 Speaker 1: a different model, obviously not franchises, but we were pretty 718 00:38:15,000 --> 00:38:19,360 Speaker 1: fucking busy. I was always looking for basically a mini me, 719 00:38:20,040 --> 00:38:22,120 Speaker 1: you know, like I wanted to and you were one 720 00:38:22,160 --> 00:38:25,880 Speaker 1: of them. Obviously have surpassed me now because I'm the 721 00:38:25,880 --> 00:38:28,919 Speaker 1: one carrying your fucking wheelburw barrow full of money around, 722 00:38:28,960 --> 00:38:31,640 Speaker 1: But you know, it's like you came in, Tara came 723 00:38:31,680 --> 00:38:34,520 Speaker 1: in and and like, here are these people who are 724 00:38:34,520 --> 00:38:36,600 Speaker 1: a bit younger than me and the talented the spot. 725 00:38:36,719 --> 00:38:39,160 Speaker 1: I'm like, for me, it's like a relief to have 726 00:38:39,280 --> 00:38:42,080 Speaker 1: people who are, you know, think a bit like me 727 00:38:42,520 --> 00:38:48,120 Speaker 1: and can be trusted and responsible and care about the business. 728 00:38:48,320 --> 00:38:51,600 Speaker 1: And do you do you keep an eye out for 729 00:38:51,680 --> 00:38:52,320 Speaker 1: those people? 730 00:38:53,280 --> 00:38:53,520 Speaker 5: Yeah? 731 00:38:53,560 --> 00:38:57,120 Speaker 6: Absolutely, that has been That has been right at the 732 00:38:57,160 --> 00:38:59,800 Speaker 6: top of our list since we decided that this business 733 00:38:59,920 --> 00:39:03,879 Speaker 6: was going to grow into something quite significant. Tara has 734 00:39:03,920 --> 00:39:06,560 Speaker 6: someone that is that she's basically training up to be 735 00:39:06,640 --> 00:39:09,560 Speaker 6: a mini Tara, and I'm training up someone to be 736 00:39:09,760 --> 00:39:13,399 Speaker 6: a mini Me. And then you know, Mitch has got 737 00:39:13,400 --> 00:39:16,319 Speaker 6: his eye on a role in the organization as well, 738 00:39:16,400 --> 00:39:20,480 Speaker 6: so you know what, I guess they call it succession planning. 739 00:39:21,560 --> 00:39:25,960 Speaker 6: That is very important to what we do. And I think, 740 00:39:26,080 --> 00:39:29,360 Speaker 6: I think my answer to that question is something I 741 00:39:29,360 --> 00:39:31,240 Speaker 6: should have added to your other question earlier. 742 00:39:31,280 --> 00:39:32,000 Speaker 5: What have I learned? 743 00:39:32,200 --> 00:39:36,440 Speaker 6: I've learned that that we need to make sure that 744 00:39:36,480 --> 00:39:41,480 Speaker 6: we surround ourselves with people that are more skilled, have 745 00:39:41,560 --> 00:39:46,080 Speaker 6: different skills, and have more abilities and intelligence than what 746 00:39:46,120 --> 00:39:49,560 Speaker 6: we do, because we're going to run out of you know, 747 00:39:49,600 --> 00:39:51,520 Speaker 6: we're going to run out of ideas at some point 748 00:39:51,840 --> 00:39:55,480 Speaker 6: or perhaps you know, people see things through a different lens, 749 00:39:56,080 --> 00:39:58,720 Speaker 6: and we need those people around us because we can't 750 00:39:58,760 --> 00:40:01,640 Speaker 6: think of everything we just and it's not healthy. It's 751 00:40:01,640 --> 00:40:04,920 Speaker 6: not healthy for Tara and I to be constantly coming 752 00:40:05,000 --> 00:40:05,800 Speaker 6: up with the direction. 753 00:40:06,360 --> 00:40:07,279 Speaker 5: We need our team. 754 00:40:07,320 --> 00:40:10,680 Speaker 6: We need our team to give us inspiration and ideas, 755 00:40:10,719 --> 00:40:11,359 Speaker 6: which they are. 756 00:40:12,560 --> 00:40:15,879 Speaker 4: Yeah, you're banned with only goes so far. 757 00:40:16,160 --> 00:40:21,200 Speaker 1: We're going to wind up, how we Tara, I, you know, 758 00:40:21,239 --> 00:40:24,000 Speaker 1: I think about you guys, the finish line, whether that's 759 00:40:24,000 --> 00:40:25,880 Speaker 1: in a year or five years or ten years, and 760 00:40:25,960 --> 00:40:28,720 Speaker 1: however you get, you know, however it ends up, whatever 761 00:40:28,800 --> 00:40:32,239 Speaker 1: happens in terms of you know, selling it all eventually 762 00:40:32,360 --> 00:40:35,239 Speaker 1: or I don't know. Obviously it's not a forever thing. 763 00:40:35,320 --> 00:40:40,600 Speaker 1: But when I think about both of you, like, I 764 00:40:40,680 --> 00:40:45,480 Speaker 1: just can't see either of you retired. I can't. I like, 765 00:40:45,719 --> 00:40:47,239 Speaker 1: I know you don't want to do what you're doing 766 00:40:47,280 --> 00:40:49,680 Speaker 1: at the rate that you're doing it forever. But it's 767 00:40:49,760 --> 00:40:51,840 Speaker 1: like me, I'm like, no, fuck retirement. Do you know 768 00:40:51,880 --> 00:40:54,439 Speaker 1: what happens to people when they retire. I've seen it's 769 00:40:54,440 --> 00:40:58,440 Speaker 1: not fucking good, right, Retirement sucks the fatty. You know, 770 00:40:59,880 --> 00:41:02,120 Speaker 1: I can't see either of you just sitting on the 771 00:41:02,120 --> 00:41:05,600 Speaker 1: fucking veranda in Kaiabram. Just Russ just with his pocket 772 00:41:05,680 --> 00:41:08,400 Speaker 1: knife and a piece of wood making a fucking pan flute, 773 00:41:08,920 --> 00:41:13,680 Speaker 1: you know, or you just fucking knitting cardigans for the grandchildren. 774 00:41:15,600 --> 00:41:18,280 Speaker 3: Like, yeah, I agree, I'm hopeless. 775 00:41:18,280 --> 00:41:21,640 Speaker 7: I'll walk into I'll walk into somewhere and then pick 776 00:41:21,640 --> 00:41:23,840 Speaker 7: out twenty things while I can make it better. 777 00:41:24,600 --> 00:41:24,680 Speaker 9: Ye. 778 00:41:25,360 --> 00:41:27,240 Speaker 3: Terrible, It's terrible. 779 00:41:28,800 --> 00:41:30,480 Speaker 4: You'll probably always be doing something. 780 00:41:31,640 --> 00:41:34,359 Speaker 7: Yeah, I like to travel, but we'll always be doing 781 00:41:34,400 --> 00:41:37,919 Speaker 7: something always, all. 782 00:41:37,880 --> 00:41:43,279 Speaker 1: Right, Russ, give the business quick plug? How people can 783 00:41:43,360 --> 00:41:46,400 Speaker 1: find out more and access a center? 784 00:41:46,440 --> 00:41:48,719 Speaker 4: Where do they go? Give us the quick spiel. 785 00:41:49,080 --> 00:41:51,920 Speaker 5: Yeah, Look, we've got a very heavy presence on Instagram. 786 00:41:51,960 --> 00:41:54,400 Speaker 6: But the best place is just go to our website 787 00:41:54,400 --> 00:41:59,400 Speaker 6: because everything grows out of there. So at polaratesat Polarates 788 00:41:59,440 --> 00:42:02,240 Speaker 6: dot duty is our website and if you go there, 789 00:42:02,560 --> 00:42:05,680 Speaker 6: you can connect with any studio around Australia. You can 790 00:42:05,719 --> 00:42:08,239 Speaker 6: connect with head office, you can connect with Tara and I. 791 00:42:08,719 --> 00:42:10,759 Speaker 6: So go to our website and use that as the 792 00:42:10,800 --> 00:42:12,880 Speaker 6: starting point and you'll find where you need to go 793 00:42:12,960 --> 00:42:13,359 Speaker 6: from there. 794 00:42:14,239 --> 00:42:16,480 Speaker 1: And if you mentioned my name you'll get a year free. 795 00:42:16,520 --> 00:42:20,560 Speaker 1: So no, that's not true at all. Well say goodbye, 796 00:42:20,600 --> 00:42:24,479 Speaker 1: fair Rusty, Tara, Tiffany and Cook. Thank you for having 797 00:42:24,480 --> 00:42:26,160 Speaker 1: a chat once again on the You project. 798 00:42:26,600 --> 00:42:27,680 Speaker 3: Thank you thanks for having us