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Speaker 1: I'll get a you Bloody Champions, Welcome to another and

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Speaker 1: stillming the You project, Craig Anthony Harper. We've got a

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Speaker 1: cast of thousands. As I look at my screen today,

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Speaker 1: there's four humans. Four humans on the screen. Tara, Jarrett Russell, Jarrett,

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Speaker 1: Tiffany and Cook. Will start with the person on bottom

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Speaker 1: left for me, Tiffany and Cook, who's just had seven

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Speaker 1: compliments in twenty seconds, and a big fat head is

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Speaker 1: growing as I speak, Hi, Tiv.

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Speaker 2: My face hurts from smiling from all those compliments. Apps.

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Speaker 1: Ah, Rusty's been. Rusty's been pumping up your ties and

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Speaker 1: telling you what an athlete you are and how jacked

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Speaker 1: you are. And he's not wrong. You are. You are

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Speaker 1: pretty jacked. There ain't too many people of your vintage.

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Speaker 1: You old lady, that is, says the man who's nineteen

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Speaker 1: years old of that error's in good shape, as you

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Speaker 1: just quickly before we go to our guests, You're going

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Speaker 1: to India in about seventy less than seventy two hours,

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Speaker 1: it's about sixty hours. How are you feeling excited?

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Speaker 2: Chaotic and excited? And it's a bit and it feels

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Speaker 2: a little bit surreal because it's a very different kind

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Speaker 2: of holiday. Yeah, do you are you?

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Speaker 1: Do you have any apprehension because it's you know, obviously

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Speaker 1: it's a different place and is I think one point

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Speaker 1: one billion people and it's like that, you know, I'm

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Speaker 1: not sure that you're Indian? Is that? Or you're Hindi?

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Speaker 1: Is that great? Is that the language of it? Rush Jarrett?

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Speaker 1: Is that the language of India? Hindi?

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Speaker 3: Yeah, Hindi, Hindi is the Well there's lots of dialects in.

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Speaker 4: India, but yeah, Hindi Hindi or a dialect of wow,

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Speaker 4: So you better brush up.

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Speaker 3: Also udu udu wow.

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Speaker 1: Fucking hell. That's I'm glad you're not a bloody language teacher. Well, anyway,

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Speaker 1: have you packed yet?

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Speaker 2: No, I'm a last minute packer. I'm a last minute everything.

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Speaker 2: So you know, it's a little bit like when I

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Speaker 2: have speaking gigsaps. I'm just running around in a whirlwind

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Speaker 2: of part anxiety, part excitement, part I'll just wait, I'll

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Speaker 2: just do it later.

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Speaker 1: So you know what I reckon. If you are a

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Speaker 1: person in school and you wait until the last day

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Speaker 1: before you start prepping for exams or you start writing

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Speaker 1: that paper or that assignment that carries on through life

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Speaker 1: and you become the chick that packs like twelve minutes

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Speaker 1: before you're getting picked up, or you know, does Tara

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Speaker 1: Jarrett do that rush?

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Speaker 3: Jarrett?

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Speaker 4: I tell you what I have given up when I

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Speaker 4: say we're leaving at ten You know what I do

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Speaker 4: now if we've got to leave at ten am, I

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Speaker 4: say to her, we've got to leave at eight thirty.

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Speaker 4: We're going to leave at eight thirty, and I build

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Speaker 4: in a nineteen minute window of running late.

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Speaker 1: So not true, it really. Now I'll just point out

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Speaker 1: if you listening to this, well obviously you're listening to this,

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Speaker 1: but you're listening and thinking to yourself the audio is

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Speaker 1: a bit weird. That's because Russ's in a car somewhere

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Speaker 1: in the middle of somewhere and Tara is in an

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Speaker 1: office somewhere else. So that will explain this slight variation

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Speaker 1: in the quality and perhaps even the volume of audio. Tara,

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Speaker 1: we were talking to you before we went live, Tara

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Speaker 1: and Russ of course of at the symbol at Pilates

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Speaker 1: and other things and places. But so you've been building

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Speaker 1: this brand in this business for a couple of years now,

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Speaker 1: and you've kind of hit that tipping point where it's

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Speaker 1: now gone a little bit. Let's be honest, mental, you

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Speaker 1: can say that in this context, I think or not.

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Speaker 1: Send me an email and it's like I said before,

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Speaker 1: it's a combination of awesomeness and mayhem, and you went, yeah.

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Speaker 5: Kind of, yeah it is.

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Speaker 6: So we've just we've just launched our head office here

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Speaker 6: and so we've got new stuff and just new everything.

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Speaker 5: So before it used to be just the.

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Speaker 6: Two of us pretty much doing everything, and now we've

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Speaker 6: got staff in place, which is amazing and they're awesome,

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Speaker 6: but we've got to I'm trying to train them at

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Speaker 6: the same time being.

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Speaker 5: Busier than we ever had. And I was just saying, I.

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Speaker 6: Don't have the time to train the stuff so I

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Speaker 6: can stop being busy, so I need to start working

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Speaker 6: on it.

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Speaker 7: Yeah, what's the gap between all the awareness between busyness

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Speaker 7: and efficiency, Like you can be busy and inefficient or

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Speaker 7: busy and efficient, or you can be not so busy

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Speaker 7: and quite efficient.

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Speaker 3: Right, m.

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Speaker 6: So for me it has to be everything I'm doing now,

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Speaker 6: I'm literally asking myself, is this adding value to the growth,

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Speaker 6: because that's what my job is is to grow to

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Speaker 6: grow the business. Is this going to add value to

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Speaker 6: the to the product or am I stepping into my

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Speaker 6: micromanaging And that's what I've got to step away from that,

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Speaker 6: that micromanagement area and just let other people do their

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Speaker 6: jobs and trust in them and delegate and them the

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Speaker 6: responsibility to do it.

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Speaker 5: So we are getting there.

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Speaker 6: And that's something we're instilling from the start this week.

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Speaker 6: But we've really only we opened our head office on

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Speaker 6: the seventeenth of SEPTEMBERUS so oh sorry, August. So very

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Speaker 6: young in terms of a head office and our stuff

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Speaker 6: being under the one roof.

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Speaker 5: We have had staff, but this is the first time

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Speaker 5: we're all now under the one roof.

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Speaker 1: Do you know what I reckon? Congrats? By the way,

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Speaker 1: I went and had a look at your HQ. Is

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Speaker 1: it I should know? Is it Port Melbourne I went to?

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Speaker 1: Or where's that that? I went to? South Melbourne? Fucking

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Speaker 1: amazing HQ, like all the production stuff where they do

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Speaker 1: all the filming. You've got to be I'm not just

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Speaker 1: like the point of this is not a promo for

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Speaker 1: their business, by the way, everyone, it's just talk about.

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Speaker 1: What I love about is someone who has an idea

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Speaker 1: and then they turn the idea into a thing, like

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Speaker 1: a small thing, and it grows into a bigger thing,

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Speaker 1: and then other people come in and buy into the

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Speaker 1: vision and the brand and they breathe life into it,

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Speaker 1: and now they've got this fucking amazing, you know, flourishing

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Speaker 1: enterprise that's all through Australia and growing and expanding. We'll

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Speaker 1: talking about the business in a moment, but you know

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Speaker 1: what I think, and this is very out of alignment

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Speaker 1: with the warm, fuzzy, let's hold hands and sing kumbay

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Speaker 1: our mindset that's pervading twenty twenty four. I think in

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Speaker 1: a way, when you're doing what you're doing for the

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Speaker 1: stage you are at for the development of your business,

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Speaker 1: you can't have balance, like fuck balance for a while.

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Speaker 1: Like I think, like when I was growing Harpers, and

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Speaker 1: you guys were involved in Harpers in the early days.

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Speaker 1: But when the first Harpers, which was Hampton Street, I

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Speaker 1: used to get there at four point thirty or five

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Speaker 1: in the morning and leave at nine at night because

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Speaker 1: I was a whole fucking company, and I worked ridiculous

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Speaker 1: hours and clean the toilets and vacuums your gym and

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Speaker 1: fucking polish the mirrors, and there's a period of time

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Speaker 1: where you just necessity dictates that for a while you

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Speaker 1: need to be fully immersed and you having some downtime

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Speaker 1: and a fucking massage and asleep, and it's you're probably

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Speaker 1: not going to have it for a while, and that's

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Speaker 1: just the price you paid for building something amazing, Do

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Speaker 1: you concur.

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Speaker 5: Or totally totally?

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Speaker 6: Well, we actually our head office actually has a spoke.

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Speaker 6: We're very lucky our space up the top that we

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Speaker 6: can actually stay at, so it's got to apartment up

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Speaker 6: the top. So I actually left here at six forty

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Speaker 6: five morning and have been absolutely flat out since then

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Speaker 6: and just went from phone call and meeting to meeting

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Speaker 6: to phone call and then I literally got out of

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Speaker 6: a meeting to come and do this with you. And

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Speaker 6: I just sent a text to us seeing it's a

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Speaker 6: massive day, but it's not going to finish anytime soon.

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Speaker 5: So it'll be it just keeps going.

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Speaker 6: And a lot of the times, especially especially the boys, will.

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Speaker 5: Say, you know, stop emailing, you know.

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Speaker 6: It's nighttime, watch a movie or something, and I'll say

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Speaker 6: to them, I actually like this, I actually enjoy it.

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Speaker 6: It's actually I save the bits of my day that

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Speaker 6: I can do while I'm sitting on a couch and

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Speaker 6: I find more enjoyable for nighttime work. So that's sort

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Speaker 6: of my downtime. But there are times where we go

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Speaker 6: far out we need a break. It's just my brain is.

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Speaker 1: And I think also, you know, the thing that we

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Speaker 1: don't talk about. I talk about on the show a bit,

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Speaker 1: but broadly you don't talk about the impact that your

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Speaker 1: work has. So we talk about work life balance. But

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Speaker 1: I always say that if you are doing something that

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Speaker 1: for the most part you love, then eighty hours a

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Speaker 1: week is better for you than forty hours a week

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Speaker 1: of something you fucking hate.

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Speaker 3: Right.

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Speaker 1: I'm not suggesting people work eighty hours a week, but

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Speaker 1: I you know, when I came and saw you a

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Speaker 1: new place the other day and I see you guys,

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Speaker 1: just like how awesome this thing that you're building is,

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Speaker 1: and how happy you both were and exhausted but happy.

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Speaker 1: You go, yeah, this is I mean, you couldn't do

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Speaker 1: this forever, but for a period of time, or as

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Speaker 1: the Christians say, for a season. You know, then it's true,

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Speaker 1: that's what they say, that's what we say. I should say.

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Speaker 1: Then you know, it's it's like that's what you do.

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Speaker 1: You go look I'm going to go nuts for a

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Speaker 1: year or two or three. And I don't know anyone

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Speaker 1: who's built something awesome who didn't do that at some stage.

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Speaker 5: You have to. You have to.

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Speaker 6: You have to completely envelop yourself by it and be

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Speaker 6: totally immersed.

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Speaker 5: It's the only way it can happen.

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Speaker 6: It's the only way we can grow at the speed

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Speaker 6: that we're growing and have control. Otherwise it would just

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Speaker 6: be absolute chaos. So very rarely is their downtime. Well,

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Speaker 6: I haven't been, as you know, we live in Country Victoria.

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Speaker 6: Our head office is in Melbourne. I think I worked out.

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Speaker 6: What did I work out?

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Speaker 1: Russ?

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Speaker 6: I'd had three days at home in a house in

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Speaker 6: Country Victoria in now nine weeks, I mean Melbourne, Russ

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Speaker 6: is in Russ's in Caiabram. So yeah, yeah, So he

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Speaker 6: says to me, Now he goes, you live in Melbourne

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Speaker 6: and you visit?

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Speaker 1: Yes, because I.

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Speaker 6: Just have an opportunity to leave what we're doing at

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Speaker 6: the moment, because there's just so much to do and

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Speaker 6: so many people I need to connect with, and it's

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Speaker 6: all great.

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Speaker 1: I feel like you know, when you're doing something, when

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Speaker 1: you're growing something, whatever the something is that you're growing

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Speaker 1: and you're taking it from concept to practical reality to

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Speaker 1: real world business to blah blah blah. Like in part,

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Speaker 1: how well you can do that is about how well

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Speaker 1: you can solve problems in real time. I feel like

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Speaker 1: that business development is about high level problem solving, like

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Speaker 1: eighteen hours a day.

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Speaker 8: Yep, you're right, because the more humans you bring into

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Speaker 8: the organization, and the bigger your organization becomes, just by

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Speaker 8: the sheer size and the number of people that are involved,

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Speaker 8: that brings in, as you say, more problems, more personalities,

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Speaker 8: more conversations, more.

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Speaker 3: Things to be aware of. And what Tara and I

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Speaker 3: are doing, and.

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Speaker 4: She's alluded to it is we're trying to put people

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Speaker 4: in place of us to a degree and replicate our

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Speaker 4: skill set with the people or bring other skills into

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Speaker 4: the organization that we don't have because we can't sustain

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Speaker 4: this pace the two of us. And so the difficult

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Speaker 4: part is bringing the right people in at the right time,

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Speaker 4: managing the.

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Speaker 3: Sort of expense of that. There's a fiscal cost to that.

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Speaker 4: You've got to pay for those people, and manage that

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Speaker 4: with the with the growth of your business, and that

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Speaker 4: means managing the cash flow and so yeah, there's a

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Speaker 4: whole heap of considerations and that's where Tara finds herself.

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Speaker 3: Now she has to look at the.

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Speaker 4: Global picture of what we have to achieve and she

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Speaker 4: has to put the right people in place and manage

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Speaker 4: that growth, whilst I continue to kind of work at

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Speaker 4: the coal face of new business and new franchisees. And

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Speaker 4: I guess the end goal here for us is to

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Speaker 4: is to almost make ourselves a little bit irrelevant, but

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Speaker 4: that takes time.

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Speaker 1: So how many for those people who don't know who

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Speaker 1: the fuck Russ or Tara are because we didn't really

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Speaker 1: explain it upfront. I was kind of operating on the

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Speaker 1: assumption that you've been on a few times and people

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Speaker 1: might be familiar, which will be true, but also people

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Speaker 1: won't be familiar. So the business is called at Pilates, Tara,

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Speaker 1: can you give us a thirty second synopsis of what

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Speaker 1: it is? And then I've got a couple of questions

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Speaker 1: for you.

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Speaker 6: So we are we're a plot to studio, So we're

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Speaker 6: a former Plarty studio, but we're the only twenty four

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Speaker 6: hour reformer Plarties franchise in Australia. So we started in

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Speaker 6: twenty twenty two. We are franchising and we're they're just

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Speaker 6: over twenty sites.

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Speaker 5: We've got more little open up this year.

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Speaker 6: But we are what we call a hybrid studio, so

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Speaker 6: we're actually staffed. We can be staffed at South Melbourne.

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Speaker 6: Here we're staffed up to twelve hours a day and

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Speaker 6: non staffed for twelve. So we actually have instructors on

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Speaker 6: site that are there to help members. They you know,

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Speaker 6: all the things a normal instructor would do, they're available

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Speaker 6: to do that. But we have hundreds and hundreds of

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Speaker 6: classes on our platform that we've grown and developed and

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Speaker 6: brought instructors in from all around.

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Speaker 5: Australia to record.

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Speaker 6: So you can or the amendment can come in choose

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Speaker 6: any class they want to do by any instructor that

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Speaker 6: they want to choose to do, but they still have

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Speaker 6: a physical instructor in the room is there to guide

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Speaker 6: and help and you know.

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Speaker 5: Just there to help them with anything that they might need.

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Speaker 6: Or you can come after hours if you want to,

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Speaker 6: and come at ten o'clock at night on a Sunday.

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Speaker 5: If you want to.

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Speaker 6: So it's convenience, it's also flexibility for people. But the

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Speaker 6: other one for us is affordability. So we're a lot cheaper.

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Speaker 6: We are per week what most people are per session,

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Speaker 6: and that means it's because we can control so many

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Speaker 6: variables and that's massive.

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Speaker 1: So if I come in on a Sunday night at

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Speaker 1: ten o'clock, I'm doing class and I'm using there's a

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Speaker 1: screen on on each a former bed, and I picked

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Speaker 1: my class from that. I put on headphones and then

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Speaker 1: I go through that with you know, the teacher on

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Speaker 1: the screen in front of me, and there's like a

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Speaker 1: shitload of classes. But if I go in staffed hours,

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Speaker 1: I do the same thing. But if I have any questions,

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Speaker 1: there's someone there right feel like I'm doing it. I

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Speaker 1: feel like I'm doing that. I'm not trying to everyone.

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Speaker 1: I'm trying to explain the point of difference. Well, I

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Speaker 1: love that there's like in a fucking in an ocean

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Speaker 1: of fitness products, right, fitness programs and gyms and step

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Speaker 1: into this and they're forty fucking seven that and BFT

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Speaker 1: and you know, twenty four hour gyms and ladies gyms

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Speaker 1: and old people gyms and mobile gyms, and it's amazing

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Speaker 1: that you came up with something that hasn't been done

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Speaker 1: and then when you go, oh, by the way, it's

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Speaker 1: not forty bucks a class, it's forty bucks a week

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Speaker 1: or whatever it is. How much is it's about that,

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Speaker 1: isn't it?

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Speaker 3: Yeah? Right?

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Speaker 1: Which is? You know, it's what about the just from

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Speaker 1: a business development point of view, So I really wanted

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Speaker 1: this to be somewhat about you know, business development and

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Speaker 1: for people who are thinking about building a business or

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Speaker 1: a brand, but it a you know, a micro business

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Speaker 1: or something that's going to turn into something a bit bigger.

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Speaker 1: Is your biggest challenge? Maybe you can't answer this, but

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Speaker 1: or maybe just thoughts on each managing the business development

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Speaker 1: per se structure, organization processes, or is it managing and

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Speaker 1: finding and leading the people like the business stuff or

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Speaker 1: the people's stuff or is it the same Russ.

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Speaker 4: Initially Craig, it was the business stuff because we had

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Speaker 4: to create a business that was going to break into

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Speaker 4: the Australian market and actually find it its own place,

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Speaker 4: find its own ecosystem.

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Speaker 3: That was the initial part.

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Speaker 4: That's more or less done now, that just needs a

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Speaker 4: bit of tweaking now and ongoing.

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Speaker 3: The overwhelming most important.

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Speaker 4: Part of whether or not we're going to continue to

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Speaker 4: succeed and grow and develop is going to be highly

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Speaker 4: dependent on our ability to recruit and appoint the right

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Speaker 4: franchisees and also have the right head office staff that

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Speaker 4: will help us support those people.

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Speaker 3: It's all about the people now.

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Speaker 1: Yeah, right, yeah, that's interesting, Howie, did you want to

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Speaker 1: add something?

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Speaker 6: Yeah, I agree, I was going to say exactly the

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Speaker 6: same thing where I said at at the start, totally

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Speaker 6: it was just all about the business and the processes.

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Speaker 5: Now it's both. You've got the getting the right people.

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Speaker 6: In place, but the other thing that we're doing at

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Speaker 6: the moment is trying to now take the development of

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Speaker 6: the business. So we do a lot of sort of

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Speaker 6: R and D and we're trying to stay ahead and

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Speaker 6: say what's next, what's next all the time, So it's

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Speaker 6: constantly looking at what the next.

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Speaker 5: Iteration of the business is.

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Speaker 6: You can't stay still, you know, adapt or die, and

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Speaker 6: that's what the fitness industry is notoriously terrible at. We go, oh,

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Speaker 6: we've made it and we've got our product, that's it.

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Speaker 6: If we stand still, then there'll be five other franchises

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Speaker 6: just like us.

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Speaker 5: So we have to and push ahead and what's the

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Speaker 5: next thing.

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Speaker 6: And one of the things that we always say is

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Speaker 6: we are a technology company.

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Speaker 5: Underlying that's what we do.

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Speaker 6: That's our main thing that we focus on is the

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Speaker 6: use of technology. It Plarties is just our product that

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Speaker 6: we're bringing to the market because it's a product we

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Speaker 6: love and know and people want. But we try and

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Speaker 6: make it as easy and as fun and as new.

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Speaker 5: To people as we possibly can.

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Speaker 6: So that's where a lot of our sort of that

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Speaker 6: business side of it is more pushing forward rather than

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Speaker 6: you know, still working on the processes.

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Speaker 5: The processes are done now, it's like what's next for

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Speaker 5: all the time?

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Speaker 1: What have you learned in the last We'll start with you, Tara,

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Speaker 1: while we've got you and rush you think, But in

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Speaker 1: the last three years, what's one thing that you've learned.

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Speaker 1: I mean, you've had businesses for most of your adult life, right,

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Speaker 1: nearly all of it. The same with you, Rusty. But

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Speaker 1: what have you learned that you want to tell someone

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Speaker 1: that's going to start a business or improve a current business,

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Speaker 1: something that you learned where you went, Fuck, I wish

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Speaker 1: I knew that earlier, or I wish I'd done that differently,

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Speaker 1: or that's just a good lesson for me to have.

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Speaker 6: Yeah, the first thing i'd say is if you've wanted

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Speaker 6: to start a business, you go, I've got a great idea,

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Speaker 6: which people will say all the time to me.

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Speaker 5: They'll go, I've got this idea.

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Speaker 6: The first question is what's the point? What's your point

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Speaker 6: of difference? Why you if it's the same thing but

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Speaker 6: different colored walls, or the same thing and just six

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Speaker 6: or fourmers instead of five, and forget it, you're just

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Speaker 6: you're fighting, You're trying to have another piece in the

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Speaker 6: same you're cutting the pie up into more pieces.

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Speaker 5: So find that point of difference and why.

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Speaker 6: People are going to want to come to you, Why

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Speaker 6: why you're so compelling. Probably the next thing I would

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Speaker 6: say is borrow as little as you can at the start,

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Speaker 6: and that's that's just keeping keeping over slow, do as

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Speaker 6: go as hard and as long as you can without

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Speaker 6: having to expand too much or spend too much money.

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Speaker 5: At this you know too early.

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Speaker 6: The other thing is if you've got if this is

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Speaker 6: your if you've got a real understanding of what you're doing,

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Speaker 6: trust yourself and don't take everyone.

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Speaker 5: Else's opinions on board.

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Speaker 6: And I think I wish that's something I could have

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Speaker 6: told myself way back, because I know now there are

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Speaker 6: certain things that I thought, thought I could have gone

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Speaker 6: in a certain direction, but listen to too many people,

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Speaker 6: and then you know, paralysis by analysis.

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Speaker 5: You start, you start taking everyone's opinions on board.

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Speaker 1: So yeah, it's in business jargon they call that a

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Speaker 1: usp unique selling proposition. That and how many how many

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Speaker 1: would be speakers I've spoken to this week in fact,

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Speaker 1: but how many would be speakers come to me or

400
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Speaker 1: have come to me over the years, And they go, basically,

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Speaker 1: I want to do what you do, which is fine.

402
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Speaker 1: I go, all right, well, there's I don't know how

403
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Speaker 1: many probably ten thousand professional speakers in Australia already who

404
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Speaker 1: are ahead of you, who've got more skill, more experience,

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Speaker 1: more understanding, more insight, more brand.

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Speaker 3: You know.

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Speaker 1: It's like so, and it's not that you can't do it,

408
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Speaker 1: but if you're just going to be, as you said,

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Speaker 1: you know, just another speaker, we're in a different fucking

410
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Speaker 1: outfit doing the same thing, not as not as good

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Speaker 1: as the people who are already doing it. So there's that,

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Speaker 1: you know, And the same with personal training. I mean,

413
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Speaker 1: back in the day when Harper's was a kind of

414
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Speaker 1: a unicorn in the fitness landscape, Like, what the fuck

415
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Speaker 1: is personal training? There's literally five personal training studios within

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Speaker 1: eight hundred meters of my house, like five, you know,

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Speaker 1: Like it's just if you want to, you know, if

418
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Speaker 1: you want to open one, open one. But it wouldn't

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Speaker 1: be my recommendation. If you're thinking about doing something, I

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Speaker 1: probably wouldn't open a PT studio, Not these days. I'd

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Speaker 1: if you want to be a PT, go and work

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Speaker 1: in someone else's and let them pay the bills. But

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Speaker 1: you know what about for you, Rusty, what's been a

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Speaker 1: revelation or a light bulb for you in the last

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Speaker 1: few years?

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Speaker 2: Yeah?

427
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Speaker 1: For me?

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Speaker 4: For me, I think again, if I could go back

429
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Speaker 4: and coach myself, I would say to myself, use the

430
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Speaker 4: skills that you that you already have or that you

431
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Speaker 4: good at, Like what's your natural inclination and that's something

432
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Speaker 4: that you should look to build a business in. If

433
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Speaker 4: you're good with people and you like being around people,

434
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Speaker 4: then do a business that's involved in service and customer

435
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Speaker 4: service or something like that. But if you're not, if

436
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Speaker 4: you're not good with people and that's not your strength,

437
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Speaker 4: then don't work in that space because you're not going

438
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Speaker 4: to be very good at it. If you don't enjoy

439
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Speaker 4: numbers and technology, then then don't try and start a

440
00:23:27,320 --> 00:23:29,800
Speaker 4: business in that space. So what are your skills, what

441
00:23:29,880 --> 00:23:32,200
Speaker 4: are you good at, what do you like to do,

442
00:23:33,200 --> 00:23:35,800
Speaker 4: and and try and develop something in that area, because

443
00:23:35,960 --> 00:23:41,600
Speaker 4: ultimately you've already got a head start probably on your competitors. Yeah,

444
00:23:41,640 --> 00:23:47,359
Speaker 4: and the other thing I would say is don't don't

445
00:23:47,720 --> 00:23:52,199
Speaker 4: don't try and grow too quickly, and you know, manage

446
00:23:52,320 --> 00:23:55,320
Speaker 4: manage your growth. Be really get your business to the

447
00:23:55,320 --> 00:23:58,160
Speaker 4: point where it's really good, it really stands out, it's

448
00:23:58,200 --> 00:24:00,640
Speaker 4: really got that point of difference, and be a little

449
00:24:00,680 --> 00:24:03,639
Speaker 4: bit content with that for a while before you try

450
00:24:03,680 --> 00:24:05,560
Speaker 4: and escalate it, you know, to.

451
00:24:05,560 --> 00:24:09,320
Speaker 3: The next big thing. Because because bigger, what.

452
00:24:09,200 --> 00:24:12,600
Speaker 4: I've learned in the last few years is bigger does

453
00:24:12,680 --> 00:24:17,159
Speaker 4: not always mean more profitable, because bigger also means more expenses,

454
00:24:17,200 --> 00:24:18,120
Speaker 4: more money going out.

455
00:24:19,359 --> 00:24:24,400
Speaker 1: That's so true, Tara. Do you think that people underestimate

456
00:24:25,000 --> 00:24:31,000
Speaker 1: the physical, mental, emotional cost like they I think a

457
00:24:31,000 --> 00:24:34,119
Speaker 1: lot of people go, oh fuck, it's so hard, Like

458
00:24:34,240 --> 00:24:36,760
Speaker 1: what did you think? What did you think there was

459
00:24:36,800 --> 00:24:41,640
Speaker 1: going to be? Like it is like this, you know this,

460
00:24:42,040 --> 00:24:44,399
Speaker 1: You might get there, but you're going to fuck up

461
00:24:44,560 --> 00:24:46,879
Speaker 1: Part of your life for the next five years. Just

462
00:24:47,040 --> 00:24:50,720
Speaker 1: know that going in, are you okay? You know, the

463
00:24:50,760 --> 00:24:55,080
Speaker 1: whole fucking kicking back and weekends and like socializing for

464
00:24:55,160 --> 00:24:57,520
Speaker 1: a period of time that might have to go out

465
00:24:57,560 --> 00:24:59,879
Speaker 1: the window. Are you okay with that? And if you're not,

466
00:25:00,119 --> 00:25:03,360
Speaker 1: then cool, that's also cool, But don't do this.

467
00:25:05,119 --> 00:25:05,800
Speaker 5: Totally agree.

468
00:25:06,560 --> 00:25:09,520
Speaker 6: I do remember the I want to answer that from

469
00:25:09,520 --> 00:25:13,800
Speaker 6: two aspects. One is from our point of view, but

470
00:25:13,840 --> 00:25:16,040
Speaker 6: also our franchisees who were coming on board and their

471
00:25:16,080 --> 00:25:18,680
Speaker 6: start because they're starting their own business, they're just using

472
00:25:18,720 --> 00:25:23,200
Speaker 6: our model and process. But I remember the time where

473
00:25:23,320 --> 00:25:25,159
Speaker 6: I knew this was a critical point for us.

474
00:25:25,480 --> 00:25:28,040
Speaker 5: It's going to grow and if this grows, I've got

475
00:25:28,040 --> 00:25:28,240
Speaker 5: to go.

476
00:25:28,320 --> 00:25:31,840
Speaker 6: Balls and all and put the amount of time, effort

477
00:25:31,880 --> 00:25:34,480
Speaker 6: and energy in. And I really had to and sit

478
00:25:34,520 --> 00:25:36,200
Speaker 6: down with Russ and go, are we ready?

479
00:25:36,400 --> 00:25:38,879
Speaker 5: Do we want to do this? Can we go again?

480
00:25:38,960 --> 00:25:44,159
Speaker 6: And we made that decision and said yes. And then

481
00:25:44,720 --> 00:25:47,359
Speaker 6: but our growth, as Russ was saying, was pretty was

482
00:25:47,640 --> 00:25:51,000
Speaker 6: pretty planned. And then we pulled the trigger on doing

483
00:25:51,000 --> 00:25:52,800
Speaker 6: a head office and we knew it was going to

484
00:25:52,840 --> 00:25:55,160
Speaker 6: really take off from there. But again it was all

485
00:25:55,200 --> 00:25:57,920
Speaker 6: controlled and we knew exactly what we were in for.

486
00:25:58,800 --> 00:26:00,879
Speaker 6: When a new franchise e comes on board, a lot

487
00:26:00,920 --> 00:26:02,320
Speaker 6: of times they love the idea.

488
00:26:03,119 --> 00:26:04,879
Speaker 5: It is an ego. It can be an ego.

489
00:26:04,920 --> 00:26:07,800
Speaker 6: Business people love the idea of it's like you said,

490
00:26:07,920 --> 00:26:10,879
Speaker 6: having a PT center or having their own gym. They

491
00:26:10,960 --> 00:26:12,720
Speaker 6: you know, they want to be able to say, this

492
00:26:12,840 --> 00:26:14,960
Speaker 6: is my space. Look at it Isn't it beautiful? Looks

493
00:26:14,960 --> 00:26:20,439
Speaker 6: great on Instagram. But it's not just about creating a

494
00:26:20,520 --> 00:26:23,600
Speaker 6: beautiful space. It's actually got to work, and they can

495
00:26:23,680 --> 00:26:26,760
Speaker 6: create monsters. We've had We've had studios that have opened

496
00:26:26,800 --> 00:26:28,840
Speaker 6: with two hundred plus members.

497
00:26:28,920 --> 00:26:31,720
Speaker 5: The day they open. So the day they.

498
00:26:31,560 --> 00:26:34,040
Speaker 6: Open, they've got over two hundred people that are going

499
00:26:34,080 --> 00:26:35,560
Speaker 6: to come into their studio that need.

500
00:26:35,440 --> 00:26:36,639
Speaker 5: To be onboard.

501
00:26:36,800 --> 00:26:39,840
Speaker 6: They need to know exactly how to use the tech

502
00:26:40,080 --> 00:26:42,639
Speaker 6: they need. Everything needs to be perfect and all of

503
00:26:42,680 --> 00:26:47,120
Speaker 6: a sudden you can see them going oh shit, yeah,

504
00:26:47,160 --> 00:26:48,160
Speaker 6: and we.

505
00:26:48,080 --> 00:26:51,000
Speaker 5: Do a lot of prep them. It's a it's a

506
00:26:51,000 --> 00:26:51,480
Speaker 5: big job.

507
00:26:52,280 --> 00:26:56,840
Speaker 1: Yeah, I've got a weird question for you, Russ. Russ, Well,

508
00:26:57,440 --> 00:26:59,760
Speaker 1: this is not the weird question. This is leading. I

509
00:26:59,800 --> 00:27:02,600
Speaker 1: think think this is an interesting question for our listeners.

510
00:27:02,920 --> 00:27:06,359
Speaker 1: What you did the first center open the first at Pilarates,

511
00:27:06,480 --> 00:27:11,160
Speaker 1: like of the you know, your current kind of stable.

512
00:27:10,760 --> 00:27:13,679
Speaker 4: Of them, early early twenty twenty one.

513
00:27:14,920 --> 00:27:19,480
Speaker 1: Okay, so at Pilarates as a business, would you say

514
00:27:19,520 --> 00:27:24,520
Speaker 1: that like it started in twenty twenty one or twenty twenty.

515
00:27:25,560 --> 00:27:27,879
Speaker 4: No, the look we were with Tara was toying with

516
00:27:27,960 --> 00:27:32,960
Speaker 4: the concept probably in twenty seventeen eighteen. But the moment

517
00:27:33,040 --> 00:27:37,119
Speaker 4: we actually made an existing face to face studio into

518
00:27:37,200 --> 00:27:41,679
Speaker 4: an at Polarti studio and started making people use the

519
00:27:41,720 --> 00:27:46,400
Speaker 4: platform to complete their class was early twenty twenty one.

520
00:27:47,080 --> 00:27:49,879
Speaker 1: Okay, so we're going to say the genesis for at Pilarates,

521
00:27:49,880 --> 00:27:52,920
Speaker 1: which is your company, twenty twenty one. How old were

522
00:27:52,960 --> 00:27:54,240
Speaker 1: you then, Russ?

523
00:27:56,880 --> 00:28:00,119
Speaker 3: Well, that's three, So I was fifty fifty three? Are

524
00:28:00,119 --> 00:28:01,120
Speaker 3: you going on fifty four?

525
00:28:02,960 --> 00:28:05,520
Speaker 1: So you were fifty four? Tara, how old were you

526
00:28:05,640 --> 00:28:06,320
Speaker 1: at that time?

527
00:28:07,600 --> 00:28:10,240
Speaker 6: Yeah, fifty two turning fifty three. Hence I said, I

528
00:28:10,320 --> 00:28:12,639
Speaker 6: needed to make that decision to all what you know.

529
00:28:12,720 --> 00:28:15,159
Speaker 1: But I think this is fucking amazing, right because you

530
00:28:15,240 --> 00:28:18,560
Speaker 1: two are old as fuck, right, So you two are

531
00:28:18,840 --> 00:28:24,879
Speaker 1: fucking t rexes, right, You're both fucking dinosaurs, you know.

532
00:28:25,240 --> 00:28:30,240
Speaker 1: But this is encouraging because and I'm being silly, of course,

533
00:28:30,280 --> 00:28:33,159
Speaker 1: because I'm older than both of you. So Tara, you're

534
00:28:33,200 --> 00:28:34,720
Speaker 1: what fifty five or six? Now?

535
00:28:35,440 --> 00:28:38,320
Speaker 5: I just turned I'll stop it. I just turned fifty four.

536
00:28:38,480 --> 00:28:41,640
Speaker 1: Home fifty five, well, I don't know. And Russy, what

537
00:28:41,720 --> 00:28:42,040
Speaker 1: are you?

538
00:28:42,600 --> 00:28:44,560
Speaker 3: I'll be you fifty seven in a month.

539
00:28:45,360 --> 00:28:47,880
Speaker 1: Okay, So fifty five and fifty seven, give or take.

540
00:28:48,400 --> 00:28:50,720
Speaker 1: And what I love is that you're both fucking heading

541
00:28:50,760 --> 00:28:54,960
Speaker 1: towards sixty and this thing is just starting to flourish

542
00:28:55,080 --> 00:28:59,200
Speaker 1: and grow, and and you might be like, I love

543
00:28:59,280 --> 00:29:04,400
Speaker 1: this idea of not in an unrealistic, fucking delusional way,

544
00:29:04,440 --> 00:29:08,000
Speaker 1: but this idea of getting better as we get older. Now,

545
00:29:08,080 --> 00:29:12,120
Speaker 1: of course there's an inevitability of cognitive decline eventually and

546
00:29:12,160 --> 00:29:15,560
Speaker 1: physiological decline. Brough, I get all of that, right, But

547
00:29:15,680 --> 00:29:18,320
Speaker 1: I say to people all the time, you know, yeah,

548
00:29:18,360 --> 00:29:20,200
Speaker 1: my shoulders are a bit fucked, and I have the

549
00:29:20,200 --> 00:29:23,000
Speaker 1: odd blower back issue. And I haven't had an erection

550
00:29:23,160 --> 00:29:27,920
Speaker 1: since nineteen eighty nine, but but I often just kidding

551
00:29:28,000 --> 00:29:31,240
Speaker 1: it was ninety two. But I often I always say

552
00:29:31,280 --> 00:29:36,440
Speaker 1: to people, like, I truly feel like I'm I'm getting better,

553
00:29:37,000 --> 00:29:40,280
Speaker 1: do you know, in like I feel like I'm better

554
00:29:40,360 --> 00:29:43,440
Speaker 1: under pressure. I feel like I'm better at solving problems.

555
00:29:44,080 --> 00:29:46,760
Speaker 1: I feel like I'm a better decision maker and leader,

556
00:29:47,240 --> 00:29:49,920
Speaker 1: you know, And there are some things I'm probably not

557
00:29:49,960 --> 00:29:52,800
Speaker 1: as good at, of course, bench press being up there

558
00:29:53,640 --> 00:29:57,200
Speaker 1: and as previously discussed erections, but you know, like I

559
00:29:57,240 --> 00:30:00,760
Speaker 1: feel there's a real I'm kidding everyone, Tift put a

560
00:30:00,800 --> 00:30:04,320
Speaker 1: face in her hands, but there's a real kind of

561
00:30:04,560 --> 00:30:08,080
Speaker 1: underestimation of what we can do, be create in our

562
00:30:08,120 --> 00:30:09,120
Speaker 1: fifties and beyond.

563
00:30:09,280 --> 00:30:12,680
Speaker 3: Right, Yeah, you're absolutely right.

564
00:30:12,720 --> 00:30:17,640
Speaker 4: And the other thing that I have learnt and I've

565
00:30:17,680 --> 00:30:20,480
Speaker 4: watched Tara go through it as well, is because of

566
00:30:21,280 --> 00:30:25,680
Speaker 4: the life experience that we both have going through, you know,

567
00:30:26,400 --> 00:30:30,920
Speaker 4: all sorts of positive and negative and very uplifting and

568
00:30:31,000 --> 00:30:35,000
Speaker 4: very traumatic experiences, especially Tara in the last couple of years.

569
00:30:35,440 --> 00:30:40,520
Speaker 4: It's amazing how going through those processes gives you a

570
00:30:40,720 --> 00:30:47,440
Speaker 4: very valuable thing called perspective. And what when someone comes

571
00:30:47,440 --> 00:30:51,560
Speaker 4: to Tara with a major problem about their business or

572
00:30:51,600 --> 00:30:56,440
Speaker 4: something in their workday, She'll just look at them and go, Okay, well,

573
00:30:56,640 --> 00:31:00,680
Speaker 4: let's just look at the pluses and minus here, and

574
00:31:00,720 --> 00:31:04,920
Speaker 4: within ten minutes she's managed to calm the situation and

575
00:31:05,360 --> 00:31:08,840
Speaker 4: get this person looking at the problem in inverted commas

576
00:31:09,200 --> 00:31:12,560
Speaker 4: in a completely different way because she's able to show

577
00:31:12,600 --> 00:31:13,600
Speaker 4: them perspective.

578
00:31:14,520 --> 00:31:20,120
Speaker 1: Yeah, Yeah, isn't it funny? Howie Tara Everyone I call

579
00:31:20,240 --> 00:31:24,120
Speaker 1: Howie Tara Howie because that was her name before she

580
00:31:24,160 --> 00:31:27,600
Speaker 1: met young Russ, back when he was not a t rex.

581
00:31:29,560 --> 00:31:32,920
Speaker 1: How when we reframe things. I did a podcast that

582
00:31:33,000 --> 00:31:38,360
Speaker 1: went up today today being Wednesday, called something like when

583
00:31:38,600 --> 00:31:41,120
Speaker 1: Failure is not failure, And I was talking about this

584
00:31:41,280 --> 00:31:45,000
Speaker 1: idea of how two people go for a run together.

585
00:31:45,400 --> 00:31:47,880
Speaker 1: One of them wants to run sub fifty for ten

586
00:31:48,000 --> 00:31:51,400
Speaker 1: k's and the other one wants to get somewhere in

587
00:31:51,440 --> 00:31:55,560
Speaker 1: the ballpark of fifty five right or they start out

588
00:31:55,560 --> 00:31:58,240
Speaker 1: the same and they end up both running fifty two minutes.

589
00:31:58,280 --> 00:32:00,480
Speaker 1: So the person who wanted to run sub fifty is

590
00:32:00,520 --> 00:32:04,480
Speaker 1: disappointed and pissed off and angry and frustrated and feels

591
00:32:04,520 --> 00:32:07,160
Speaker 1: like a failure. And the person who hoped to get

592
00:32:07,160 --> 00:32:09,680
Speaker 1: somewhere around fifty five and they've done fifty two the

593
00:32:09,800 --> 00:32:12,240
Speaker 1: exact same time as the other dude or dude at

594
00:32:13,080 --> 00:32:16,400
Speaker 1: they're happy as fuck. They feel like a winner. But

595
00:32:16,480 --> 00:32:19,200
Speaker 1: they both did the same activity and got the same

596
00:32:19,280 --> 00:32:22,680
Speaker 1: practical outcome. Fifty two minutes, yet they each had a

597
00:32:22,760 --> 00:32:27,760
Speaker 1: completely different perception and therefore experience, right, And I just

598
00:32:27,800 --> 00:32:31,240
Speaker 1: think it's when you realize that and we're not saying

599
00:32:31,320 --> 00:32:34,160
Speaker 1: there are no problems. Of course there are actual problems.

600
00:32:34,800 --> 00:32:37,280
Speaker 1: But sometimes we turn a one out of ten into

601
00:32:37,280 --> 00:32:39,960
Speaker 1: a fifteen out of ten because we're having a bad moment,

602
00:32:40,720 --> 00:32:44,280
Speaker 1: you know. And then there are other people like, you know,

603
00:32:45,280 --> 00:32:48,480
Speaker 1: not that long ago, not that long ago, I spoke

604
00:32:48,520 --> 00:32:53,400
Speaker 1: at your dad's funeral right now, that there aren't many

605
00:32:53,440 --> 00:32:56,959
Speaker 1: harder days than that. So you get through that and

606
00:32:57,000 --> 00:32:59,600
Speaker 1: you go, I can do fucking anything like this is

607
00:32:59,680 --> 00:33:04,200
Speaker 1: not hard. You know. It gives you a level of

608
00:33:04,280 --> 00:33:08,440
Speaker 1: perspective that you can't have unless you go through shits

609
00:33:08,440 --> 00:33:13,080
Speaker 1: sometimes or unless you really become very good at understanding

610
00:33:13,160 --> 00:33:18,680
Speaker 1: the way that you are managing your own subjective reality.

611
00:33:20,400 --> 00:33:27,800
Speaker 6: Yeah, there's nothing that replaces experience or experiences. I have

612
00:33:27,880 --> 00:33:30,880
Speaker 6: to agree totally in terms of what you're saying about

613
00:33:30,920 --> 00:33:35,120
Speaker 6: reframing and and I've got about five examples that run

614
00:33:35,240 --> 00:33:39,640
Speaker 6: through my head immediately, just of different different studio owners

615
00:33:39,640 --> 00:33:42,040
Speaker 6: that I've come into contact with and had to help

616
00:33:42,080 --> 00:33:46,200
Speaker 6: through different processes that when I actually, you know, they're

617
00:33:46,280 --> 00:33:49,200
Speaker 6: in their mind. They've created a reality that doesn't exist

618
00:33:49,200 --> 00:33:49,680
Speaker 6: based on.

619
00:33:49,640 --> 00:33:53,720
Speaker 5: A problem that or might not happen.

620
00:33:54,200 --> 00:33:58,200
Speaker 6: And to try and actually stay to them that it's

621
00:33:58,600 --> 00:34:00,640
Speaker 6: a non issue because you break it or dan and

622
00:34:00,680 --> 00:34:03,720
Speaker 6: you actually look at how successful they are and to

623
00:34:03,760 --> 00:34:06,239
Speaker 6: show them do you know what you know this this

624
00:34:06,320 --> 00:34:09,400
Speaker 6: studio is in the top three in the country.

625
00:34:09,800 --> 00:34:13,839
Speaker 5: You know, you've got five thousand appointments a month, which

626
00:34:13,920 --> 00:34:15,160
Speaker 5: is what some of them are doing.

627
00:34:15,239 --> 00:34:17,200
Speaker 6: It's just crazy, and all of a sudden they go, Okay,

628
00:34:17,239 --> 00:34:25,000
Speaker 6: it's not that bigger, it's not that bigger issue. But yeah,

629
00:34:24,640 --> 00:34:29,080
Speaker 6: from a personal perspective, you're right. Twelve months later, I

630
00:34:29,120 --> 00:34:33,120
Speaker 6: lost my brother and we came off the back of

631
00:34:33,600 --> 00:34:37,520
Speaker 6: you know, fighting for our business through COVID and in

632
00:34:37,600 --> 00:34:40,520
Speaker 6: amongst all of that, trying to grow a business and

633
00:34:41,080 --> 00:34:44,120
Speaker 6: had two boys finishing year twelve and another one in

634
00:34:44,360 --> 00:34:48,160
Speaker 6: university and it was just sheer bedlam, but we.

635
00:34:48,360 --> 00:34:52,280
Speaker 5: Just pushed through. And now, as you said, everything's easy

636
00:34:52,320 --> 00:34:53,120
Speaker 5: now because.

637
00:34:52,920 --> 00:34:56,200
Speaker 1: It's all really shout out to my godson, your son,

638
00:34:56,360 --> 00:35:00,279
Speaker 1: who is my godson, young Mitch, who graduated yes day

639
00:35:00,320 --> 00:35:04,000
Speaker 1: as we record this. So yesterday was the seventeenth of

640
00:35:04,080 --> 00:35:10,520
Speaker 1: September graduated with a law degree. And what a good

641
00:35:10,560 --> 00:35:12,319
Speaker 1: boy are you too? This is a bit of a

642
00:35:12,440 --> 00:35:14,680
Speaker 1: left turn, but you must be super proud.

643
00:35:16,200 --> 00:35:18,439
Speaker 5: Oh yeah, there was a tier or three?

644
00:35:19,640 --> 00:35:19,920
Speaker 1: Was there?

645
00:35:20,680 --> 00:35:21,040
Speaker 3: There was?

646
00:35:21,080 --> 00:35:21,879
Speaker 1: There was, it was, and.

647
00:35:21,880 --> 00:35:24,640
Speaker 5: It was it was. I was proud of him.

648
00:35:24,920 --> 00:35:27,720
Speaker 6: I'm proud of him for one getting into that course

649
00:35:27,760 --> 00:35:32,920
Speaker 6: because that was a bloody great effort to stuck it out.

650
00:35:32,960 --> 00:35:35,279
Speaker 6: He completed it, and he had two years of that

651
00:35:35,360 --> 00:35:43,280
Speaker 6: course in lockdown. Yes, thirdly he graduated, but he also

652
00:35:43,320 --> 00:35:44,560
Speaker 6: graduated with distinction.

653
00:35:44,760 --> 00:35:48,680
Speaker 5: So he did just finish it.

654
00:35:48,760 --> 00:35:53,640
Speaker 6: He finished it incredibly well. And he's still continuing on.

655
00:35:53,920 --> 00:35:58,200
Speaker 6: So now it's all about practicing and being admitted to

656
00:35:58,200 --> 00:36:01,319
Speaker 6: the bar and everything he needs to do for that.

657
00:36:01,520 --> 00:36:05,319
Speaker 5: So and he's all organized for that as well. So yeah,

658
00:36:05,400 --> 00:36:07,560
Speaker 5: we are proud of proud of him. He deserves.

659
00:36:08,360 --> 00:36:10,880
Speaker 6: He deserves every bit of acknowledgment he's got over the

660
00:36:10,960 --> 00:36:12,239
Speaker 6: last couple of days.

661
00:36:12,800 --> 00:36:17,279
Speaker 1: What about you, Captain emotionally intelligence, did you break out

662
00:36:17,280 --> 00:36:19,920
Speaker 1: a fucking hug, Rusty? I mean, did you did you

663
00:36:20,000 --> 00:36:22,759
Speaker 1: have to watch an online workshop or something? I mean,

664
00:36:24,080 --> 00:36:26,480
Speaker 1: I reckon, I've hugged him more than you've hugged him.

665
00:36:26,880 --> 00:36:30,399
Speaker 5: No, no, uh.

666
00:36:30,400 --> 00:36:34,960
Speaker 1: Mitch, look how fucking awkward he is.

667
00:36:37,880 --> 00:36:42,640
Speaker 4: I'm very much in touch with my emotional capabilities these days,

668
00:36:42,640 --> 00:36:42,960
Speaker 4: aren't I?

669
00:36:43,040 --> 00:36:44,040
Speaker 3: Tara? Tara?

670
00:36:48,080 --> 00:36:52,440
Speaker 1: Oh yeah, you're the fact, you're the high watermark for

671
00:36:52,480 --> 00:36:56,920
Speaker 1: fucking emotional intelligence. Let's let's just get a poster view

672
00:36:57,000 --> 00:37:00,759
Speaker 1: up on the internet. Well whine because I know you've

673
00:37:00,760 --> 00:37:04,719
Speaker 1: got a busy day, but just quickly, so what are

674
00:37:04,760 --> 00:37:11,520
Speaker 1: you currently sitting at, Tara? How many cents? Does twenty twenty?

675
00:37:11,600 --> 00:37:12,480
Speaker 5: Rusty of twenty one.

676
00:37:12,560 --> 00:37:14,239
Speaker 6: But we've got a few more opening up before the

677
00:37:14,320 --> 00:37:17,680
Speaker 6: year's out, so it'll be sort of mid twenties.

678
00:37:18,840 --> 00:37:21,600
Speaker 5: We were number twenty, which was head office.

679
00:37:21,880 --> 00:37:25,360
Speaker 6: We've got some more. We've got Geelong opening up in

680
00:37:27,520 --> 00:37:30,719
Speaker 6: on October five. We've got Southport on the Gold Coast

681
00:37:30,719 --> 00:37:33,000
Speaker 6: in Queensland on October twelve, Kawana or.

682
00:37:33,040 --> 00:37:39,680
Speaker 5: In sometimes post posts in November, and then we're looking

683
00:37:39,680 --> 00:37:42,319
Speaker 5: at Kai and Gladstone.

684
00:37:42,960 --> 00:37:46,920
Speaker 6: Gosh, all sorts of You've got LOCATIOND South Australia.

685
00:37:47,520 --> 00:37:48,640
Speaker 3: So there's a lot.

686
00:37:49,200 --> 00:37:53,320
Speaker 6: There's a lot happening, and it's just this continual, continual

687
00:37:53,400 --> 00:37:59,560
Speaker 6: process of looking after current and then moving forward with new.

688
00:37:59,680 --> 00:38:00,840
Speaker 5: So yeah, it's exciting.

689
00:38:01,960 --> 00:38:04,239
Speaker 1: Do you do you either of you can answer this,

690
00:38:04,280 --> 00:38:08,760
Speaker 1: So I'll ask you russy, Like when Harper's was growing,

691
00:38:08,800 --> 00:38:11,400
Speaker 1: and you know, I had multiple centers and all of

692
00:38:11,400 --> 00:38:14,279
Speaker 1: that stuff, and it was a different model obviously not franchises,

693
00:38:14,320 --> 00:38:17,560
Speaker 1: but we were pretty fucking busy. I was always looking

694
00:38:17,640 --> 00:38:21,160
Speaker 1: for basically a mini me, you know, like I wanted

695
00:38:21,160 --> 00:38:24,120
Speaker 1: to and you were one of them. Obviously have surpassed

696
00:38:24,120 --> 00:38:27,440
Speaker 1: me now because I'm the one carrying your fucking wheelburw

697
00:38:27,760 --> 00:38:30,279
Speaker 1: barrow full of money around, But you know, it's like

698
00:38:30,360 --> 00:38:33,640
Speaker 1: you came in, Tara came in and and like, here

699
00:38:33,640 --> 00:38:35,279
Speaker 1: are these people who are a bit younger than me

700
00:38:35,440 --> 00:38:37,680
Speaker 1: and the talented the spot. I'm like, for me, it's

701
00:38:37,760 --> 00:38:41,080
Speaker 1: like a relief to have people who are, you know,

702
00:38:41,160 --> 00:38:45,719
Speaker 1: think a bit like me and can be trusted and

703
00:38:45,760 --> 00:38:50,480
Speaker 1: responsible and care about the business. And do you do

704
00:38:50,520 --> 00:38:52,320
Speaker 1: you keep an eye out for those people?

705
00:38:53,280 --> 00:38:53,520
Speaker 3: Yeah?

706
00:38:53,560 --> 00:38:57,120
Speaker 4: Absolutely, that has been that has been right at the

707
00:38:57,160 --> 00:38:59,800
Speaker 4: top of our list since we decided that this business

708
00:38:59,920 --> 00:39:03,879
Speaker 4: was going to grow into something quite significant. Tara has

709
00:39:03,920 --> 00:39:06,560
Speaker 4: someone that is that she's basically training up to be

710
00:39:06,640 --> 00:39:09,560
Speaker 4: a mini Tara, and I'm training up someone to be

711
00:39:09,760 --> 00:39:13,399
Speaker 4: a mini Me. And then you know, Mitch has got

712
00:39:13,400 --> 00:39:16,319
Speaker 4: his eye on a role in the organization as well.

713
00:39:16,400 --> 00:39:18,120
Speaker 3: So you know.

714
00:39:18,040 --> 00:39:21,960
Speaker 4: What, I guess they call it succession planning. That is

715
00:39:22,160 --> 00:39:26,200
Speaker 4: very important to what we do. And I think, I

716
00:39:26,239 --> 00:39:29,640
Speaker 4: think my answer to that question is something I should

717
00:39:29,640 --> 00:39:31,240
Speaker 4: have added to your other question earlier.

718
00:39:31,280 --> 00:39:32,000
Speaker 3: What have I learned?

719
00:39:32,200 --> 00:39:36,440
Speaker 4: I've learned that that we need to make sure that

720
00:39:36,480 --> 00:39:41,480
Speaker 4: we surround ourselves with people that are more skilled, have

721
00:39:41,560 --> 00:39:46,080
Speaker 4: different skills, and have more abilities and intelligence than what

722
00:39:46,120 --> 00:39:49,560
Speaker 4: we do, because we're going to run out of you know,

723
00:39:49,600 --> 00:39:51,520
Speaker 4: we're going to run out of ideas at some point

724
00:39:51,840 --> 00:39:55,480
Speaker 4: or perhaps you know, people see things through a different lens,

725
00:39:56,080 --> 00:39:58,720
Speaker 4: and we need those people around us because we can't

726
00:39:58,760 --> 00:40:01,640
Speaker 4: think of everything we just and it's not healthy. It's

727
00:40:01,640 --> 00:40:04,920
Speaker 4: not healthy for Tara and I to be constantly coming

728
00:40:05,000 --> 00:40:05,800
Speaker 4: up with the direction.

729
00:40:06,360 --> 00:40:07,279
Speaker 3: We need our team.

730
00:40:07,320 --> 00:40:10,680
Speaker 4: We need our team to give us inspiration and ideas,

731
00:40:10,719 --> 00:40:11,359
Speaker 4: which they are.

732
00:40:12,560 --> 00:40:16,440
Speaker 1: Yeah, you're banned with only goes so far. We're going

733
00:40:16,480 --> 00:40:21,319
Speaker 1: to wind up how we Tara, I, you know, I

734
00:40:21,360 --> 00:40:24,080
Speaker 1: think about you guys, the finish line, whether that's in

735
00:40:24,120 --> 00:40:26,400
Speaker 1: a year or five years or ten years, and however

736
00:40:26,440 --> 00:40:29,200
Speaker 1: you get, you know, however it ends up, whatever happens

737
00:40:29,239 --> 00:40:32,440
Speaker 1: in terms of you know, selling it all eventually or

738
00:40:32,520 --> 00:40:35,400
Speaker 1: I don't know, obviously it's not a forever thing. But

739
00:40:36,400 --> 00:40:40,759
Speaker 1: when I think about both of you, like, I just

740
00:40:40,880 --> 00:40:45,480
Speaker 1: can't see either of you retired. I can't. I Like,

741
00:40:45,719 --> 00:40:47,239
Speaker 1: I know you don't want to do what you're doing

742
00:40:47,280 --> 00:40:49,680
Speaker 1: at the rate that you're doing it forever. But it's

743
00:40:49,760 --> 00:40:51,840
Speaker 1: like me, I'm like, no, fuck retirement. Do you know

744
00:40:51,880 --> 00:40:54,439
Speaker 1: what happens to people when they retire? I've seen it's

745
00:40:54,440 --> 00:40:58,440
Speaker 1: not fucking good, right, Retirement sucks the fatty. You know.

746
00:40:59,880 --> 00:41:02,120
Speaker 1: I can't see either of you just sitting on the

747
00:41:02,120 --> 00:41:05,600
Speaker 1: fucking veranda in Kaiabram, just Russ just with his pocket

748
00:41:05,680 --> 00:41:08,400
Speaker 1: knife and a piece of wood making a fucking pan flute,

749
00:41:08,920 --> 00:41:13,680
Speaker 1: you know, or you just fucking knitting cardigans for the grandchildren.

750
00:41:15,600 --> 00:41:18,280
Speaker 5: Like, yeah, I agree, I'm hopeless.

751
00:41:18,280 --> 00:41:21,640
Speaker 6: I'll walk into I'll walk into somewhere and then pick

752
00:41:21,640 --> 00:41:23,840
Speaker 6: out twenty things while I can make it better.

753
00:41:24,600 --> 00:41:27,240
Speaker 5: Ye, terrible, It's terrible.

754
00:41:28,800 --> 00:41:30,480
Speaker 1: You'll probably always be doing something.

755
00:41:31,640 --> 00:41:34,359
Speaker 6: Yeah, I like to travel, but we'll always be doing

756
00:41:34,400 --> 00:41:37,919
Speaker 6: something always, all.

757
00:41:37,880 --> 00:41:43,279
Speaker 1: Right, Russ? Give the business quick plug how people can

758
00:41:43,360 --> 00:41:46,960
Speaker 1: find out more and access a center? Where do they

759
00:41:46,960 --> 00:41:48,719
Speaker 1: go give us the quick spiel.

760
00:41:49,080 --> 00:41:51,920
Speaker 3: Yeah, look, we've got a very heavy presence on Instagram.

761
00:41:51,960 --> 00:41:54,400
Speaker 4: But the best place is just go to our website

762
00:41:54,400 --> 00:41:59,400
Speaker 4: because everything grows out of there. So at polaratesat Polarates

763
00:41:59,440 --> 00:42:02,240
Speaker 4: dot duty is our website and if you go there,

764
00:42:02,560 --> 00:42:05,680
Speaker 4: you can connect with any studio around Australia. You can

765
00:42:05,719 --> 00:42:08,239
Speaker 4: connect with head Office, you can connect with Tara and I.

766
00:42:08,719 --> 00:42:10,759
Speaker 4: So go to our website and use that as the

767
00:42:10,800 --> 00:42:12,880
Speaker 4: starting point and you'll find where you need to go

768
00:42:12,960 --> 00:42:14,399
Speaker 4: from there And.

769
00:42:14,400 --> 00:42:16,480
Speaker 1: If you mentioned my name you'll get a year free.

770
00:42:16,520 --> 00:42:20,560
Speaker 1: So no, that's not true at all. Well say goodbye,

771
00:42:20,600 --> 00:42:24,479
Speaker 1: fair Rusty, Tara, Tiffany and Cook. Thank you for having

772
00:42:24,480 --> 00:42:26,160
Speaker 1: a chat once again on the You Project.

773
00:42:26,600 --> 00:42:27,680
Speaker 5: Thank you thanks for having us