1 00:00:04,200 --> 00:00:06,760 Speaker 1: Hi, I'm Britney Saunders, and welcome to Big Business, the 2 00:00:06,800 --> 00:00:09,720 Speaker 1: place where business is far from boring. And today I'm 3 00:00:09,760 --> 00:00:12,160 Speaker 1: joined by a special guest, and this is a bonus episode. 4 00:00:12,360 --> 00:00:15,400 Speaker 1: I thought I would drag one of my OG employees 5 00:00:15,520 --> 00:00:21,360 Speaker 1: on the pod. Welcome April. Insert a massive applause. 6 00:00:25,079 --> 00:00:26,880 Speaker 2: Is this your first time ever being on a podcast? 7 00:00:27,000 --> 00:00:27,840 Speaker 3: Yes? Obviously. 8 00:00:27,960 --> 00:00:29,960 Speaker 2: How do you feel excited? 9 00:00:31,040 --> 00:00:32,879 Speaker 1: You listened to so many podcasts and now you're going 10 00:00:32,920 --> 00:00:34,280 Speaker 1: to be able to listen to your own episode. 11 00:00:34,320 --> 00:00:35,879 Speaker 3: I listen to all your podcast and now it's going 12 00:00:35,960 --> 00:00:38,280 Speaker 3: to be leaf my voice. 13 00:00:38,840 --> 00:00:41,000 Speaker 1: I thought it would be good to get April on 14 00:00:41,120 --> 00:00:45,600 Speaker 1: for a bonus episode because April has been with me 15 00:00:46,000 --> 00:00:49,240 Speaker 1: at Fate from what feels like the very beginning of Fate. 16 00:00:49,320 --> 00:00:52,040 Speaker 1: It wasn't technically you've been with me for over three years. 17 00:00:52,720 --> 00:00:55,240 Speaker 1: And I've said this before in a lot of my episodes, 18 00:00:55,480 --> 00:00:58,200 Speaker 1: but for me, like the first two issues of Fate, 19 00:00:58,320 --> 00:01:00,680 Speaker 1: I always see it as like a trial period. You know, 20 00:01:00,760 --> 00:01:03,120 Speaker 1: when I got my first little warehouse, but you were 21 00:01:03,120 --> 00:01:07,160 Speaker 1: there essentially when we first moved into that big building 22 00:01:07,200 --> 00:01:09,679 Speaker 1: where we had our Fate store downstairs and the office 23 00:01:09,720 --> 00:01:11,880 Speaker 1: was upstairs and the warehouse I feel like that's where 24 00:01:11,920 --> 00:01:14,880 Speaker 1: Fate began and that's where you came into the picture. 25 00:01:15,600 --> 00:01:18,640 Speaker 1: So it feels like you've been with me forever. And 26 00:01:19,040 --> 00:01:21,640 Speaker 1: one of the cool things is you have been with 27 00:01:21,720 --> 00:01:23,520 Speaker 1: me as Fate has grown. 28 00:01:23,640 --> 00:01:25,119 Speaker 2: Like when you came on board, it was. 29 00:01:25,160 --> 00:01:27,400 Speaker 1: We were really small, and then look where we are 30 00:01:27,440 --> 00:01:29,920 Speaker 1: now and you've seen it all. So I thought we 31 00:01:29,959 --> 00:01:34,400 Speaker 1: could start out by talking through your career journey at Fate. 32 00:01:34,520 --> 00:01:36,600 Speaker 1: Maybe give us a because I've got a little story 33 00:01:36,600 --> 00:01:38,760 Speaker 1: that I like telling too, but give us an overview 34 00:01:38,880 --> 00:01:41,640 Speaker 1: of what roles you've done in Fate over the last 35 00:01:41,640 --> 00:01:42,559 Speaker 1: three plus years. 36 00:01:42,680 --> 00:01:47,039 Speaker 3: Okay, So I applied for a role at Fate through 37 00:01:47,160 --> 00:01:51,320 Speaker 3: Seek as the social media assistant, but I actually didn't 38 00:01:51,360 --> 00:01:52,640 Speaker 3: get it, which. 39 00:01:52,480 --> 00:01:53,520 Speaker 2: Was so sad. 40 00:01:53,840 --> 00:01:56,280 Speaker 1: And I remember this was back when I was doing 41 00:01:56,280 --> 00:01:58,840 Speaker 1: all the interviewing and everything, and this was our first 42 00:01:58,840 --> 00:02:01,400 Speaker 1: time ever hiring someone to be a social media assistant 43 00:02:01,400 --> 00:02:03,200 Speaker 1: because for those first couple of years, it was just 44 00:02:03,240 --> 00:02:05,360 Speaker 1: me doing all the content. And we finally got to 45 00:02:05,360 --> 00:02:06,480 Speaker 1: that point where I was like, I think I'll get 46 00:02:06,480 --> 00:02:09,680 Speaker 1: someone to help. And we had I think five or 47 00:02:09,680 --> 00:02:12,440 Speaker 1: six of you come through on the one day and 48 00:02:12,520 --> 00:02:15,000 Speaker 1: we did back to back interviews all day in our office, 49 00:02:15,560 --> 00:02:19,200 Speaker 1: and I really liked you, and I really liked Kim, 50 00:02:19,400 --> 00:02:22,280 Speaker 1: who is also still with us, and so I liked 51 00:02:22,320 --> 00:02:25,280 Speaker 1: them both and I wanted to give them both the job, 52 00:02:25,280 --> 00:02:27,600 Speaker 1: but obviously we couldn't, and Kim ended up. 53 00:02:27,560 --> 00:02:29,560 Speaker 2: Getting the job and I got it over me. 54 00:02:30,120 --> 00:02:33,480 Speaker 1: I felt terrible, and I think the only thing that 55 00:02:33,520 --> 00:02:35,320 Speaker 1: really came down to it was Kim had a tiny 56 00:02:35,360 --> 00:02:39,080 Speaker 1: bit more experience in fashion. And the other thing was 57 00:02:39,120 --> 00:02:41,160 Speaker 1: that I was really scared about Not that you can 58 00:02:41,680 --> 00:02:42,440 Speaker 1: pick on someone for. 59 00:02:42,440 --> 00:02:45,280 Speaker 2: Where they lived, but April live lived and still. 60 00:02:45,040 --> 00:02:48,079 Speaker 1: Lives just over an hour away from our office, And 61 00:02:48,480 --> 00:02:50,760 Speaker 1: because I was so new to hiring, I remember thinking, oh, 62 00:02:50,840 --> 00:02:52,920 Speaker 1: she does live an hour away, Like, is she really 63 00:02:52,919 --> 00:02:54,480 Speaker 1: going to want to drive an hour there and an 64 00:02:54,480 --> 00:02:55,000 Speaker 1: hour home. 65 00:02:55,200 --> 00:02:56,760 Speaker 3: Three and a half years later, I'm still doing the 66 00:02:56,760 --> 00:02:58,400 Speaker 3: same I'm still doing the drive. 67 00:02:58,960 --> 00:03:01,720 Speaker 1: So we didn't give a that role, which was devastating, 68 00:03:01,960 --> 00:03:04,240 Speaker 1: but it kind of worked out for you what happened. 69 00:03:04,480 --> 00:03:06,920 Speaker 3: And then I didn't get the role, and then I 70 00:03:06,960 --> 00:03:09,160 Speaker 3: got an email saying, hey, we'd love to jump on 71 00:03:09,200 --> 00:03:11,960 Speaker 3: a call and offer you a different position. It's not 72 00:03:12,000 --> 00:03:16,600 Speaker 3: the position you wanted, but there is always room for progression. 73 00:03:16,760 --> 00:03:20,280 Speaker 3: And I actually got a warehouse assistant role packing orders 74 00:03:20,320 --> 00:03:22,560 Speaker 3: with AJ and it was honestly so fun. 75 00:03:23,360 --> 00:03:25,640 Speaker 1: And I still remember the day that I sent you 76 00:03:25,680 --> 00:03:28,679 Speaker 1: that email because I know in your interview you just 77 00:03:28,800 --> 00:03:30,600 Speaker 1: really wanted to work at Faith, like that was your 78 00:03:30,600 --> 00:03:31,000 Speaker 1: whole thing. 79 00:03:31,040 --> 00:03:32,680 Speaker 2: Is you just really want to work at Faith. 80 00:03:33,160 --> 00:03:36,120 Speaker 1: And then now this is again, we weren't packing that 81 00:03:36,160 --> 00:03:37,760 Speaker 1: many orders every day, but we're getting a little bit 82 00:03:37,800 --> 00:03:40,440 Speaker 1: busier and I thought, well, we could get someone else 83 00:03:40,440 --> 00:03:42,480 Speaker 1: in the warehouse. So then I emailed you and said, hey, 84 00:03:42,560 --> 00:03:45,480 Speaker 1: let's jump on a call. And I said, look, you 85 00:03:45,520 --> 00:03:47,840 Speaker 1: can say no to this job offer, but I wanted 86 00:03:47,840 --> 00:03:49,400 Speaker 1: to offer it to you anyway, and it's in the 87 00:03:49,440 --> 00:03:52,440 Speaker 1: warehouse and you were just like yes, yes, there was 88 00:03:52,480 --> 00:03:53,200 Speaker 1: no hesitation. 89 00:03:53,320 --> 00:03:55,040 Speaker 3: No. I feel like that's a great tip for anyone 90 00:03:55,040 --> 00:03:57,280 Speaker 3: that really wants to work somewhere. If you don't get 91 00:03:57,280 --> 00:03:59,880 Speaker 3: the job, send an email saying like, if any other 92 00:04:00,000 --> 00:04:02,160 Speaker 3: decisions do pop up, I'd love to. 93 00:04:02,160 --> 00:04:04,600 Speaker 2: Be considered considered. Yeah. 94 00:04:04,680 --> 00:04:06,480 Speaker 3: I sent that email, and then I was considered for 95 00:04:06,520 --> 00:04:08,640 Speaker 3: another role. And now look at me. 96 00:04:08,720 --> 00:04:11,880 Speaker 1: Now, so after you worked in the warehouse, how long 97 00:04:11,920 --> 00:04:12,560 Speaker 1: did you work there? 98 00:04:12,640 --> 00:04:15,320 Speaker 3: Honestly, not that long, probably a few months, and then 99 00:04:15,360 --> 00:04:18,040 Speaker 3: I started helping out doing the socials with Kim. 100 00:04:18,600 --> 00:04:21,240 Speaker 1: So then Kim's role kind of changed and she went 101 00:04:21,279 --> 00:04:23,440 Speaker 1: more into doing our email marketing and she took that 102 00:04:23,480 --> 00:04:23,760 Speaker 1: off me. 103 00:04:23,839 --> 00:04:24,720 Speaker 2: I was like, do you want to learn how to 104 00:04:24,720 --> 00:04:25,839 Speaker 2: do this, Kim? She's like sure. 105 00:04:26,320 --> 00:04:28,120 Speaker 3: So then April ended up doing the job that I 106 00:04:28,160 --> 00:04:29,320 Speaker 3: applied for anyway. 107 00:04:29,160 --> 00:04:31,440 Speaker 2: Exactly and it was only a few months down the track. 108 00:04:31,839 --> 00:04:33,360 Speaker 2: And then you did that for a while in our 109 00:04:33,360 --> 00:04:34,080 Speaker 2: socials team. 110 00:04:34,240 --> 00:04:37,039 Speaker 3: Yep, I did social media assistant, and then I got 111 00:04:37,080 --> 00:04:40,599 Speaker 3: Social Media coordinator and I did that for a few years, 112 00:04:40,600 --> 00:04:45,360 Speaker 3: like two years probably, and then I got the PR 113 00:04:45,440 --> 00:04:49,000 Speaker 3: and marketing role, which was so much fun, so working 114 00:04:49,040 --> 00:04:54,360 Speaker 3: with our influencers, planning events, our campaign shoots. And now 115 00:04:55,320 --> 00:04:57,960 Speaker 3: I am brand executive for Fritz, So just working with 116 00:04:58,040 --> 00:05:01,080 Speaker 3: Britt and helping her do all the fun stuff. 117 00:05:02,080 --> 00:05:05,080 Speaker 2: You're like my sidekick, a I'm the little sidekick. 118 00:05:05,360 --> 00:05:08,080 Speaker 1: One of the craziest things is like, you're obviously a 119 00:05:08,080 --> 00:05:12,159 Speaker 1: great example in our company of career progression. You know, 120 00:05:12,240 --> 00:05:14,400 Speaker 1: started in the warehouse and you've worked your way through 121 00:05:14,680 --> 00:05:18,120 Speaker 1: four different roles pretty much in three plus years. And 122 00:05:18,160 --> 00:05:22,000 Speaker 1: what's crazy is when you started with me, because fate 123 00:05:22,200 --> 00:05:24,359 Speaker 1: was so new and I still didn't know what I 124 00:05:24,400 --> 00:05:26,240 Speaker 1: was doing. Like I'm embarrassed to look back at myself then, 125 00:05:26,240 --> 00:05:27,680 Speaker 1: but I feel like that's all business owners, like you 126 00:05:27,760 --> 00:05:30,159 Speaker 1: just start out and learn along the way. I never 127 00:05:30,200 --> 00:05:33,920 Speaker 1: thought back then about career progression, Like that was not 128 00:05:34,040 --> 00:05:37,440 Speaker 1: a thought because our company was still so small, Like 129 00:05:37,480 --> 00:05:39,480 Speaker 1: I didn't even have that thought in my mind of all, oh, 130 00:05:39,520 --> 00:05:41,920 Speaker 1: one day, these these girls are going to build careers 131 00:05:41,960 --> 00:05:43,920 Speaker 1: with me. Like at that stage, it was really people 132 00:05:43,960 --> 00:05:46,919 Speaker 1: just coming to do jobs, you know. And it's just 133 00:05:47,040 --> 00:05:49,680 Speaker 1: been crazy to see over the last three to four years, 134 00:05:49,680 --> 00:05:52,760 Speaker 1: like how much a lot of you have really progressed. 135 00:05:52,839 --> 00:05:55,680 Speaker 1: And that's something that we're now so big on and 136 00:05:56,080 --> 00:05:58,640 Speaker 1: there's so much career progression in our company, and now 137 00:05:58,680 --> 00:06:01,520 Speaker 1: it's something that like I'm really passionate about, Like I 138 00:06:01,640 --> 00:06:04,279 Speaker 1: love seeing you girls kind of go from one role 139 00:06:04,320 --> 00:06:06,000 Speaker 1: to another and work your way up kind of thing, 140 00:06:06,000 --> 00:06:08,320 Speaker 1: and that's something that really excites me as a business owner. 141 00:06:08,360 --> 00:06:10,600 Speaker 1: So it's been really cool to see and to think 142 00:06:10,640 --> 00:06:13,599 Speaker 1: back to the beginning, and I never even thought that 143 00:06:13,680 --> 00:06:15,920 Speaker 1: you I'd have careers for people, and here we are 144 00:06:16,200 --> 00:06:20,119 Speaker 1: saying it's crazy. What's your favorite part about working at Fate? 145 00:06:20,920 --> 00:06:23,919 Speaker 3: Everything? And I'm not just saying that, but everything is 146 00:06:23,960 --> 00:06:26,839 Speaker 3: my favorite. We have the best team ever, we have 147 00:06:26,880 --> 00:06:30,400 Speaker 3: the best customers ever, we have the best brand values, 148 00:06:31,120 --> 00:06:33,200 Speaker 3: and we honestly just we work so hard, but we 149 00:06:33,240 --> 00:06:36,480 Speaker 3: have so much fun while doing it. And it literally 150 00:06:36,480 --> 00:06:38,120 Speaker 3: feels like I never work a day in my life 151 00:06:38,120 --> 00:06:39,080 Speaker 3: because I love what I do. 152 00:06:39,560 --> 00:06:42,240 Speaker 1: That's so good apes I feel like that's something that 153 00:06:42,279 --> 00:06:44,400 Speaker 1: a lot of people don't get to experience. And that's 154 00:06:44,400 --> 00:06:47,480 Speaker 1: one thing that I'm really proud of as a business owner, 155 00:06:47,760 --> 00:06:49,520 Speaker 1: is like I want to be able to provide people 156 00:06:49,560 --> 00:06:51,159 Speaker 1: with jobs that they genuinely do love. 157 00:06:51,200 --> 00:06:52,240 Speaker 2: And sure you might have some. 158 00:06:52,200 --> 00:06:54,920 Speaker 1: Days where you're like fuck or like this sucks, no, 159 00:06:55,120 --> 00:06:56,240 Speaker 1: you're shaking your hair. 160 00:06:56,279 --> 00:06:59,360 Speaker 3: I love it. Actually, I love my job, and I'm 161 00:06:59,400 --> 00:07:01,680 Speaker 3: so I know how lucky I am to be able 162 00:07:01,720 --> 00:07:03,719 Speaker 3: to say that it's a good thing. 163 00:07:04,040 --> 00:07:05,800 Speaker 2: Hey, I'm glad to be able to provide. 164 00:07:05,440 --> 00:07:05,880 Speaker 3: That to you. 165 00:07:10,320 --> 00:07:12,440 Speaker 2: Do you have a specific favorite memory. 166 00:07:13,000 --> 00:07:16,120 Speaker 3: I have a funny memory that I always I can 167 00:07:16,320 --> 00:07:19,040 Speaker 3: relate back on is when I worked in the warehouse 168 00:07:19,080 --> 00:07:22,200 Speaker 3: with Aj and we because we were so little, we 169 00:07:22,240 --> 00:07:24,080 Speaker 3: didn't even have barcodes on our product. 170 00:07:24,160 --> 00:07:26,080 Speaker 2: We were doing everything so wrong. 171 00:07:26,040 --> 00:07:29,720 Speaker 3: So wrong, so wrong, So we decided, let's put barcodes 172 00:07:29,760 --> 00:07:32,160 Speaker 3: on every single item in the warehouse. So it was 173 00:07:32,200 --> 00:07:34,680 Speaker 3: a Saturday. I came in on a Saturday and we 174 00:07:34,760 --> 00:07:39,040 Speaker 3: had to stick barcode labels on every single product in 175 00:07:39,080 --> 00:07:41,280 Speaker 3: the warehouse. And by the end of it, we were 176 00:07:41,320 --> 00:07:43,960 Speaker 3: literally he was in one aisle, I was in the other, 177 00:07:44,120 --> 00:07:47,000 Speaker 3: laying on the ground because we're dead. Just put it, 178 00:07:47,080 --> 00:07:49,840 Speaker 3: sticking these labels on, and we're like, oh my god, 179 00:07:50,360 --> 00:07:51,200 Speaker 3: it's pretty funny. 180 00:07:52,040 --> 00:07:53,960 Speaker 2: Wow. The fact that we ever did. 181 00:07:54,160 --> 00:07:57,040 Speaker 1: I know for all your business owners out there, you'll 182 00:07:57,080 --> 00:07:58,920 Speaker 1: get to a point if you do have physical products 183 00:07:58,920 --> 00:08:02,080 Speaker 1: where you'll need barkdes Because for those first few years 184 00:08:02,120 --> 00:08:05,400 Speaker 1: in our warehouse, we were just eyeballing everything. So customers 185 00:08:05,400 --> 00:08:08,160 Speaker 1: would order six things, you'd go and manually pick those 186 00:08:08,160 --> 00:08:10,400 Speaker 1: six things and then put them straight in the bag 187 00:08:10,480 --> 00:08:11,880 Speaker 1: without like scanning, and. 188 00:08:11,840 --> 00:08:13,280 Speaker 2: You'd just be checking it yourself. 189 00:08:13,480 --> 00:08:16,880 Speaker 1: Whereas it's obviously you don't need barcodes from the beginning, 190 00:08:16,880 --> 00:08:19,520 Speaker 1: but when you are getting more orders and you want 191 00:08:19,560 --> 00:08:23,080 Speaker 1: to eliminate those stuff ups, barcodes are amazing and it 192 00:08:23,160 --> 00:08:24,840 Speaker 1: is fucked. You have to put them all on yourself 193 00:08:24,880 --> 00:08:26,560 Speaker 1: if you've already got all your stock there with you 194 00:08:26,680 --> 00:08:29,240 Speaker 1: kind of thing. And now like our manufacturers put the 195 00:08:29,280 --> 00:08:31,560 Speaker 1: barcodes on for us, we provide them to them before 196 00:08:31,600 --> 00:08:34,480 Speaker 1: they're ship to us. But yeah, barcodes were a game 197 00:08:34,559 --> 00:08:36,840 Speaker 1: changer for us, along with a lot of other things. 198 00:08:37,000 --> 00:08:38,600 Speaker 3: And then we went across the road and got a 199 00:08:38,600 --> 00:08:40,800 Speaker 3: Brownie s lab from the bakery. 200 00:08:41,040 --> 00:08:42,559 Speaker 2: To celebrate the bargoes. 201 00:08:43,280 --> 00:08:46,200 Speaker 1: Do you have a least favorite memory from the last 202 00:08:46,640 --> 00:08:50,600 Speaker 1: three to four years? I think I know one for you. Oh, 203 00:08:50,840 --> 00:08:54,040 Speaker 1: you should share the story about our Churm Side store opening. 204 00:08:54,840 --> 00:08:57,600 Speaker 1: Oh yes, I feel like that's your least favorite hemory. 205 00:08:58,080 --> 00:09:01,600 Speaker 3: So we were preparing to open in our cham Side store. 206 00:09:02,080 --> 00:09:04,800 Speaker 3: We had an amazing opening day planned and that was 207 00:09:04,880 --> 00:09:07,520 Speaker 3: yours and it was my baby. I did it all, 208 00:09:07,559 --> 00:09:10,080 Speaker 3: like I invited everyone because we were having the event 209 00:09:10,120 --> 00:09:14,679 Speaker 3: beforehand for influencer influencers and I invited everyone. I arranged 210 00:09:14,920 --> 00:09:18,080 Speaker 3: a clawn machine with all Fate products in it and 211 00:09:18,080 --> 00:09:19,079 Speaker 3: it was branded Fate. 212 00:09:19,559 --> 00:09:23,360 Speaker 4: What else did we We had a DJJ laurelsrel We 213 00:09:23,360 --> 00:09:27,959 Speaker 4: had a girl coming to do like solder solder bracelets, 214 00:09:28,000 --> 00:09:30,800 Speaker 4: Like we planned this massive event huge, and the two 215 00:09:30,800 --> 00:09:33,960 Speaker 4: events like the opening day and the influencer event. 216 00:09:34,040 --> 00:09:36,559 Speaker 3: The day before we opened, we let ten customers come 217 00:09:36,600 --> 00:09:39,000 Speaker 3: in and have a private shopping experience as. 218 00:09:38,920 --> 00:09:41,520 Speaker 1: Well giveaway, and we had did like thirty goodie bags 219 00:09:41,559 --> 00:09:43,000 Speaker 1: or something like that was all you. And we got 220 00:09:43,040 --> 00:09:46,800 Speaker 1: all brands on board, like Bond itcends quick flick like 221 00:09:46,880 --> 00:09:50,000 Speaker 1: all these brands. So you orchestrated this whole, this whole 222 00:09:50,000 --> 00:09:51,559 Speaker 1: grand opening, and I worked. 223 00:09:51,320 --> 00:09:53,880 Speaker 3: So hard on it and I was so excited. And 224 00:09:53,920 --> 00:09:58,000 Speaker 3: then it got to the day before and I was 225 00:09:58,000 --> 00:10:01,400 Speaker 3: at work and I was so sick, and the girls like, 226 00:10:01,480 --> 00:10:04,319 Speaker 3: go home because you have to fly to Queensland tomorrow 227 00:10:05,040 --> 00:10:06,680 Speaker 3: for the event. And I was like, no, I'm not 228 00:10:06,720 --> 00:10:09,880 Speaker 3: going home. After like last minute things to do. I 229 00:10:10,559 --> 00:10:14,240 Speaker 3: woke up the next day and I was not alive. 230 00:10:14,679 --> 00:10:19,040 Speaker 3: I was so sick and had I still wanted to go, 231 00:10:19,559 --> 00:10:21,120 Speaker 3: and even my mom said, there is no. 232 00:10:21,240 --> 00:10:23,840 Speaker 2: Way of bawling your eyes out, there was no way 233 00:10:23,880 --> 00:10:24,400 Speaker 2: I could go. 234 00:10:24,800 --> 00:10:25,760 Speaker 3: And I had all the. 235 00:10:26,160 --> 00:10:28,640 Speaker 1: Because this was last year, so this was like still 236 00:10:28,960 --> 00:10:31,080 Speaker 1: like kind of post COVID times when it's like you 237 00:10:31,160 --> 00:10:34,040 Speaker 1: really can't travel if you're unwell, and I had to. 238 00:10:34,240 --> 00:10:36,760 Speaker 3: I had some stuff in my I think I had 239 00:10:36,760 --> 00:10:39,120 Speaker 3: the work phones and stuff. So I had to meet 240 00:10:39,160 --> 00:10:41,760 Speaker 3: AJ and Kim at the airport for when they were 241 00:10:41,840 --> 00:10:45,079 Speaker 3: leaving it. I cried the whole way there, and Kim 242 00:10:45,280 --> 00:10:47,040 Speaker 3: grabbed the phones off me and I was just bawling 243 00:10:47,040 --> 00:10:48,560 Speaker 3: my eyes and I was like, I want to go on, 244 00:10:48,640 --> 00:10:49,199 Speaker 3: but I can't. 245 00:10:49,320 --> 00:10:51,600 Speaker 1: So then we had to like do an emergency flight. 246 00:10:51,760 --> 00:10:54,080 Speaker 1: And then Kim, who was not involved in any of 247 00:10:54,080 --> 00:10:56,040 Speaker 1: this and had to take over your job, and she 248 00:10:56,120 --> 00:10:58,400 Speaker 1: came in your place, and because you were also doing 249 00:10:58,440 --> 00:11:00,360 Speaker 1: all the content for the opening as well, and then 250 00:11:00,400 --> 00:11:03,760 Speaker 1: we fully stop Kim her whole week change, and she 251 00:11:03,800 --> 00:11:04,160 Speaker 1: came with. 252 00:11:04,200 --> 00:11:05,640 Speaker 2: Us and was there for three days and did it. 253 00:11:05,800 --> 00:11:09,240 Speaker 3: And poor Kim, I've gotten a lot better, but someone 254 00:11:09,280 --> 00:11:11,600 Speaker 3: with content, I just like think of it and do it. 255 00:11:11,880 --> 00:11:13,480 Speaker 3: So I didn't have a list of all the content 256 00:11:13,480 --> 00:11:15,840 Speaker 3: I wanted to get, so Kim had to scramble and 257 00:11:16,240 --> 00:11:19,600 Speaker 3: come up with ideas. And I felt horrible two ways, 258 00:11:19,679 --> 00:11:21,360 Speaker 3: because I felt bad and I felt sick. 259 00:11:22,080 --> 00:11:24,000 Speaker 2: Yeah, that was not a good time for you. Then 260 00:11:24,040 --> 00:11:25,520 Speaker 2: you would have had so much fomo. 261 00:11:25,320 --> 00:11:27,080 Speaker 3: Just so much FAM. I didn't even go on my 262 00:11:27,120 --> 00:11:30,000 Speaker 3: socials because I was so upset seeing all the girls posts, 263 00:11:30,000 --> 00:11:31,400 Speaker 3: I was like, fuck off. 264 00:11:33,760 --> 00:11:36,679 Speaker 1: For all the people out there listening who are employers 265 00:11:36,800 --> 00:11:39,880 Speaker 1: and they have staff, or their boss or a manager, 266 00:11:40,160 --> 00:11:43,200 Speaker 1: or they're even looking at hiring for the first time, 267 00:11:43,760 --> 00:11:46,800 Speaker 1: what would you say should be important to them when 268 00:11:46,840 --> 00:11:49,280 Speaker 1: it comes to looking after their employees, Like, what is 269 00:11:49,320 --> 00:11:51,360 Speaker 1: it that you think employees are looking for? 270 00:11:51,400 --> 00:11:53,079 Speaker 2: Because there's if there's one thing, I think. 271 00:11:52,920 --> 00:11:57,040 Speaker 1: It's business owners don't appreciate their employees enough, or they 272 00:11:57,080 --> 00:11:59,080 Speaker 1: take them for granted, or you know, treat them like shit. 273 00:11:59,240 --> 00:12:02,480 Speaker 1: So if someone's just say they're hiring their first ever employee, 274 00:12:02,559 --> 00:12:04,920 Speaker 1: what do you think should be important to that business owner? 275 00:12:05,520 --> 00:12:09,199 Speaker 3: I think it's important to not only see them as 276 00:12:09,240 --> 00:12:11,840 Speaker 3: like an employee, but as a person, like you've always 277 00:12:11,840 --> 00:12:14,360 Speaker 3: take really good care of your staff. And I think 278 00:12:14,400 --> 00:12:17,360 Speaker 3: it's also really important for business owners to give their 279 00:12:17,400 --> 00:12:19,760 Speaker 3: stuff the opportunity to grow within the business. 280 00:12:20,280 --> 00:12:22,200 Speaker 1: I think one of the hardest things with that as well, 281 00:12:22,240 --> 00:12:25,120 Speaker 1: apes is being a business owner. And I know I've 282 00:12:25,120 --> 00:12:28,280 Speaker 1: spoke about this on the pod before, is growing your 283 00:12:28,320 --> 00:12:31,040 Speaker 1: business fast enough that is staff can grow with it. 284 00:12:31,400 --> 00:12:33,120 Speaker 1: And I think that's where a lot of business owners 285 00:12:33,120 --> 00:12:35,360 Speaker 1: would struggle, is they have these staff that are eager 286 00:12:35,400 --> 00:12:37,800 Speaker 1: to grow, and they're like, I want to progress with 287 00:12:37,800 --> 00:12:39,400 Speaker 1: the company. I want to grow with the company. But 288 00:12:39,400 --> 00:12:41,680 Speaker 1: then you've got to try and grow the company quick 289 00:12:41,760 --> 00:12:44,000 Speaker 1: enough to keep up with that demand. So that's like 290 00:12:44,040 --> 00:12:46,480 Speaker 1: another I guess that's a different point of view than that, 291 00:12:46,520 --> 00:12:48,800 Speaker 1: but I think that is really important that people, you know, 292 00:12:49,080 --> 00:12:51,440 Speaker 1: listen to their employees and give them opportunities and not 293 00:12:51,559 --> 00:12:53,000 Speaker 1: just like push them into a corner and say that 294 00:12:53,080 --> 00:12:56,320 Speaker 1: to a job and that's it. So great advice for 295 00:12:56,400 --> 00:12:59,080 Speaker 1: those listening. Let's say they want to build a career, 296 00:12:59,400 --> 00:13:02,520 Speaker 1: specifically in a small business, what would your advice be 297 00:13:02,600 --> 00:13:03,360 Speaker 1: to them? 298 00:13:03,840 --> 00:13:04,640 Speaker 2: Like, what have you done? 299 00:13:05,120 --> 00:13:07,520 Speaker 3: Be passionate about the brand you work for? Like I 300 00:13:07,520 --> 00:13:10,920 Speaker 3: am so beyond passionate about Fate. I love everything we do, 301 00:13:11,000 --> 00:13:14,320 Speaker 3: and I believe in what we do so wholeheartedly that. 302 00:13:14,800 --> 00:13:15,800 Speaker 2: It's easy for me. 303 00:13:16,240 --> 00:13:18,400 Speaker 3: It was easy for me to grow because I was 304 00:13:18,520 --> 00:13:22,199 Speaker 3: so committed, so enthusiastic. 305 00:13:21,920 --> 00:13:24,200 Speaker 2: And I love my job. People need to find a 306 00:13:24,200 --> 00:13:25,760 Speaker 2: brand first that they want to grow in. 307 00:13:25,880 --> 00:13:27,800 Speaker 3: Kind of job you love, and then you'll never work 308 00:13:27,840 --> 00:13:28,800 Speaker 3: a day in your life. 309 00:13:28,920 --> 00:13:30,480 Speaker 2: It's what they say. You heard it here. 310 00:13:30,600 --> 00:13:35,080 Speaker 1: First last question for you April. Yes, where do you 311 00:13:35,080 --> 00:13:37,200 Speaker 1: see yourself and Fate in five years? 312 00:13:37,320 --> 00:13:37,520 Speaker 3: Well? 313 00:13:37,600 --> 00:13:40,400 Speaker 2: Domination, Well, domination, that's what you always say. 314 00:13:40,720 --> 00:13:42,440 Speaker 3: Nowhere I'm going to be in five years because I 315 00:13:42,480 --> 00:13:46,120 Speaker 3: feel like like in Fate obviously, but I feel like. 316 00:13:46,960 --> 00:13:48,600 Speaker 2: I'm going to come back in five years. Believe, if 317 00:13:48,600 --> 00:13:49,400 Speaker 2: you're actually still with. 318 00:13:49,360 --> 00:13:50,920 Speaker 3: It, I'm going to still be by your side in 319 00:13:50,960 --> 00:13:53,200 Speaker 3: this podcast room, if I can tell you that right now. 320 00:13:53,520 --> 00:13:54,960 Speaker 3: I reckon We'll be in New Zealand. 321 00:13:55,280 --> 00:13:56,960 Speaker 2: Oh you reckon, Yeah, you reckon. We have a store there. 322 00:13:57,000 --> 00:13:58,360 Speaker 3: Yeah, I reckon, I have a story in New Zealand 323 00:13:58,360 --> 00:13:58,920 Speaker 3: one hundred percent. 324 00:13:59,360 --> 00:13:59,640 Speaker 2: Wow. 325 00:14:00,000 --> 00:14:04,439 Speaker 3: I reckon. We will have a lot of stores. I reckon. 326 00:14:04,480 --> 00:14:06,800 Speaker 3: We'll be the best. We already are the best brand, 327 00:14:07,679 --> 00:14:10,200 Speaker 3: the best fashioned brand. I reckon. We will still be 328 00:14:10,280 --> 00:14:13,680 Speaker 3: killing our social media strategy, what we're good at the 329 00:14:13,760 --> 00:14:15,760 Speaker 3: last three and a half years have been the best, 330 00:14:16,160 --> 00:14:18,160 Speaker 3: and we've grown so much that I'm so excited to 331 00:14:18,160 --> 00:14:19,280 Speaker 3: see where we are in the next fight. 332 00:14:20,200 --> 00:14:20,800 Speaker 2: I love that. 333 00:14:21,280 --> 00:14:25,240 Speaker 1: I love that you and like everyone at Fate like. 334 00:14:25,400 --> 00:14:28,320 Speaker 1: I love how all of our staff refer to Fate 335 00:14:28,440 --> 00:14:32,640 Speaker 1: as we like. There's never you never say you and 336 00:14:32,720 --> 00:14:35,320 Speaker 1: like Fate apart from you like, it's very much. 337 00:14:35,360 --> 00:14:39,000 Speaker 2: We Yeah, Fate's my baby too. Yeah, it's all of ours. Yeah, 338 00:14:39,000 --> 00:14:39,680 Speaker 2: it's our baby. 339 00:14:39,840 --> 00:14:40,320 Speaker 3: We love that. 340 00:14:40,760 --> 00:14:43,400 Speaker 2: Well, Apes, thanks for coming on this bonus episode. 341 00:14:43,640 --> 00:14:44,440 Speaker 3: Thanks for having me. 342 00:14:44,800 --> 00:14:46,200 Speaker 2: You got a tip of the week for everyone. 343 00:14:46,720 --> 00:14:49,480 Speaker 3: Smile when you're checking into a hotel and you might 344 00:14:49,520 --> 00:14:50,960 Speaker 3: get an upgrade, and an upgrade. 345 00:14:53,120 --> 00:14:58,960 Speaker 2: Perfect done.