1 00:00:04,050 --> 00:00:06,660 Sean Aylmer: Welcome to the Fear and Greed Daily Interview. I'm Sean 2 00:00:06,660 --> 00:00:09,150 Sean Aylmer: Aylmer. You might have heard part one of my interview 3 00:00:09,150 --> 00:00:13,409 Sean Aylmer: with Kelly Bayer Rosmarin, the chief executive of Optus. In 4 00:00:13,410 --> 00:00:16,409 Sean Aylmer: that chat, we talked about the telco sector, Optus, Telstra, 5 00:00:16,650 --> 00:00:18,630 Sean Aylmer: and a whole range of things. If you haven't heard 6 00:00:18,630 --> 00:00:21,840 Sean Aylmer: it, I'd recommend having a listen. Today, I'm joined again 7 00:00:21,840 --> 00:00:24,299 Sean Aylmer: by Kelly for a closer look at her approach to 8 00:00:24,300 --> 00:00:27,630 Sean Aylmer: running one of Australia's highest profile businesses. Kelly, welcome to 9 00:00:27,630 --> 00:00:28,740 Sean Aylmer: Fear and Greed again. 10 00:00:31,110 --> 00:00:31,260 Kelly Bayer Rosmarin: Thank you very much. 11 00:00:31,260 --> 00:00:32,848 Sean Aylmer: So what made you want to join Optus? In fact, let's take a 12 00:00:32,848 --> 00:00:37,260 Sean Aylmer: step back. You studied industrial engineering at Stanford, I believe. 13 00:00:37,530 --> 00:00:40,559 Sean Aylmer: You were also at the Commonwealth Bank. Can you give us 14 00:00:40,620 --> 00:00:43,949 Sean Aylmer: the elevator pitch on how you ended up at Optus? 15 00:00:45,000 --> 00:00:49,530 Kelly Bayer Rosmarin: Well, as an engineer, I love solving problems and I 16 00:00:49,530 --> 00:00:52,859 Kelly Bayer Rosmarin: don't know why, but I'm really drawn to the most 17 00:00:52,859 --> 00:00:57,000 Kelly Bayer Rosmarin: intractable problems you can find. And when I was leaving 18 00:00:57,000 --> 00:00:59,760 Kelly Bayer Rosmarin: Commonwealth Bank and deciding where to go, and I didn't 19 00:00:59,760 --> 00:01:01,740 Kelly Bayer Rosmarin: want to work for a competitor because I loved the 20 00:01:01,740 --> 00:01:05,639 Kelly Bayer Rosmarin: bank, I looked at the telco industry and there was 21 00:01:05,639 --> 00:01:09,420 Kelly Bayer Rosmarin: a big conundrum. From an external perspective, you look at 22 00:01:09,420 --> 00:01:13,860 Kelly Bayer Rosmarin: it and think people are consuming more and more data, 23 00:01:13,860 --> 00:01:18,390 Kelly Bayer Rosmarin: they've never been more reliant on that data, they love 24 00:01:18,390 --> 00:01:22,740 Kelly Bayer Rosmarin: their phones, and yet the profitability of the telco sector 25 00:01:22,740 --> 00:01:27,299 Kelly Bayer Rosmarin: globally was just in decline, has been in decline. So 26 00:01:27,299 --> 00:01:29,400 Kelly Bayer Rosmarin: it did not make sense, it should be the heyday 27 00:01:29,400 --> 00:01:32,429 Kelly Bayer Rosmarin: for telcos. So I looked at it, I looked at 28 00:01:32,430 --> 00:01:34,680 Kelly Bayer Rosmarin: lots of examples around the world, it seemed like there 29 00:01:34,680 --> 00:01:37,890 Kelly Bayer Rosmarin: were no obvious solutions, so I thought, " What a fantastic 30 00:01:38,190 --> 00:01:42,000 Kelly Bayer Rosmarin: problem space to jump into. Could I come into this 31 00:01:42,000 --> 00:01:45,959 Kelly Bayer Rosmarin: industry and could we find a different path to profitability, 32 00:01:46,350 --> 00:01:49,230 Kelly Bayer Rosmarin: a different path to giving customers what they really want 33 00:01:49,710 --> 00:01:52,710 Kelly Bayer Rosmarin: and to being able to lift returns to the levels 34 00:01:52,710 --> 00:01:53,490 Kelly Bayer Rosmarin: that they should be?" 35 00:01:54,120 --> 00:01:56,040 Sean Aylmer: Now I've got to ask you, Kelly, this is our 36 00:01:56,040 --> 00:01:59,430 Sean Aylmer: second interview. You have a unique accent. 37 00:01:59,670 --> 00:02:00,120 Kelly Bayer Rosmarin: Yes. 38 00:02:00,599 --> 00:02:04,410 Sean Aylmer: It's Australianized, But I'm trying to work out where you actually 39 00:02:04,410 --> 00:02:06,450 Sean Aylmer: were born and grew up and I don't know. 40 00:02:06,780 --> 00:02:09,660 Kelly Bayer Rosmarin: Well, I grew up in South Africa. I was born there 41 00:02:09,660 --> 00:02:12,210 Kelly Bayer Rosmarin: and went to school there. And then I went to 42 00:02:12,210 --> 00:02:15,570 Kelly Bayer Rosmarin: the US to study at Stanford, I was really lucky 43 00:02:15,570 --> 00:02:18,360 Kelly Bayer Rosmarin: to get a scholarship to go there. And then, of 44 00:02:18,360 --> 00:02:22,078 Kelly Bayer Rosmarin: course, I've lived in Australia for more than 20 years. 45 00:02:22,559 --> 00:02:24,990 Sean Aylmer: You've taken this job and you took the job at 46 00:02:24,990 --> 00:02:27,660 Sean Aylmer: the beginning of COVID or eight or nine months before 47 00:02:27,690 --> 00:02:31,650 Sean Aylmer: COVID hit. The interesting thing I think about telcos, and 48 00:02:31,650 --> 00:02:34,530 Sean Aylmer: I suppose airlines are almost the same, it's a very 49 00:02:34,530 --> 00:02:39,450 Sean Aylmer: personal battle. So Telstra has no problems fighting against Optus 50 00:02:39,450 --> 00:02:43,380 Sean Aylmer: and Optus against Telstra. It's like Virgin- Qantas type thing, 51 00:02:44,520 --> 00:02:48,000 Sean Aylmer: I'm not saying you specifically, but both companies really don't 52 00:02:48,000 --> 00:02:50,940 Sean Aylmer: mind taking shots at each other. And Andy Penn, the 53 00:02:50,940 --> 00:02:53,370 Sean Aylmer: Telstra boss, or the outgoing Telstra boss is a good 54 00:02:53,370 --> 00:02:56,008 Sean Aylmer: example of that. Did that surprise you when you took 55 00:02:56,008 --> 00:02:56,580 Sean Aylmer: over the role? 56 00:02:57,419 --> 00:03:00,239 Kelly Bayer Rosmarin: Yeah. I have to say it is an adjustment to 57 00:03:00,240 --> 00:03:03,660 Kelly Bayer Rosmarin: go from one industry to another because the industry structures 58 00:03:03,720 --> 00:03:07,320 Kelly Bayer Rosmarin: are very different. I had come from the banking industry, 59 00:03:07,320 --> 00:03:11,939 Kelly Bayer Rosmarin: which has a four pillars policy, it's quite an orderly 60 00:03:11,940 --> 00:03:16,260 Kelly Bayer Rosmarin: market, it's very well regulated, and there are standards of 61 00:03:16,260 --> 00:03:19,680 Kelly Bayer Rosmarin: behavior that have been built up over time. The telco 62 00:03:19,680 --> 00:03:24,389 Kelly Bayer Rosmarin: industry has fewer players, so maybe it is slightly more 63 00:03:24,389 --> 00:03:27,599 Kelly Bayer Rosmarin: personal. And I think because one player has been so 64 00:03:27,599 --> 00:03:31,410 Kelly Bayer Rosmarin: dominant for so long, the dynamic isn't quite the same, 65 00:03:31,410 --> 00:03:35,520 Kelly Bayer Rosmarin: there isn't that equality and respect that goes multiple ways, 66 00:03:36,059 --> 00:03:39,750 Kelly Bayer Rosmarin: and so that was a big adjustment for me. I 67 00:03:39,750 --> 00:03:43,290 Kelly Bayer Rosmarin: try and keep it classy, it's sometimes quite difficult when 68 00:03:43,290 --> 00:03:45,990 Kelly Bayer Rosmarin: you see some of the behavior that goes on, behavior 69 00:03:45,990 --> 00:03:48,810 Kelly Bayer Rosmarin: that I don't think would've been accepted in other industries, 70 00:03:49,200 --> 00:03:51,780 Kelly Bayer Rosmarin: but you've got to play the cards that you're dealt. 71 00:03:52,469 --> 00:03:54,869 Kelly Bayer Rosmarin: So yeah, it's been a great learning experience for me. 72 00:03:55,469 --> 00:04:00,960 Sean Aylmer: You're one of the few women that runs a major Australian organization 73 00:04:01,380 --> 00:04:04,649 Sean Aylmer: and you're a member of chief executive women. What do 74 00:04:04,650 --> 00:04:09,809 Sean Aylmer: we need to be doing to enable more women the 75 00:04:09,809 --> 00:04:14,160 Sean Aylmer: opportunity or, not quite sure whether ability is the word, 76 00:04:14,340 --> 00:04:17,940 Sean Aylmer: but just the chance to actually succeed someone like you 77 00:04:17,940 --> 00:04:19,650 Sean Aylmer: and take on these bigger roles? 78 00:04:19,890 --> 00:04:22,650 Kelly Bayer Rosmarin: Well, I think we have an abundance of riches in 79 00:04:22,650 --> 00:04:25,409 Kelly Bayer Rosmarin: that we have a lot of talent in Australia, both 80 00:04:25,410 --> 00:04:29,879 Kelly Bayer Rosmarin: male and female. And I know a lot of organizations 81 00:04:29,879 --> 00:04:32,610 Kelly Bayer Rosmarin: are doing what they can to shine a light on 82 00:04:32,610 --> 00:04:38,130 Kelly Bayer Rosmarin: that and provide the right conditions for female leaders to 83 00:04:38,130 --> 00:04:42,270 Kelly Bayer Rosmarin: thrive. I think it's really difficult to name one quick 84 00:04:42,270 --> 00:04:44,729 Kelly Bayer Rosmarin: fix. If there was one, I'm sure we all would 85 00:04:44,730 --> 00:04:48,330 Kelly Bayer Rosmarin: have adopted it. It is years of different attitudes, and 86 00:04:48,330 --> 00:04:52,200 Kelly Bayer Rosmarin: the more people we have who can role- model strong 87 00:04:52,200 --> 00:04:55,860 Kelly Bayer Rosmarin: and various styles of leadership who are women, the more 88 00:04:55,860 --> 00:05:00,240 Kelly Bayer Rosmarin: that we can illuminate the various talent that's around and 89 00:05:00,240 --> 00:05:03,059 Kelly Bayer Rosmarin: open people's eyes up to different styles of leadership that 90 00:05:03,059 --> 00:05:05,759 Kelly Bayer Rosmarin: can be equally or more effective than some of the 91 00:05:05,760 --> 00:05:07,380 Kelly Bayer Rosmarin: more traditional male styles. 92 00:05:07,710 --> 00:05:09,450 Sean Aylmer: Stay with me, Kelly, we will be back in a 93 00:05:09,450 --> 00:05:19,139 Sean Aylmer: minute. My guest this morning is Opta's CEO, Kelly Bayer 94 00:05:19,139 --> 00:05:23,219 Sean Aylmer: Rosmarin. Now, earlier in the year, you appointed former New 95 00:05:23,219 --> 00:05:27,180 Sean Aylmer: South Wales Premier Gladys Berejiklian to the executive team. She 96 00:05:27,180 --> 00:05:29,100 Sean Aylmer: was forced to resign as premier, or she chose to 97 00:05:29,100 --> 00:05:32,309 Sean Aylmer: resign as premier after an ICAC investigation, but she was 98 00:05:32,309 --> 00:05:37,440 Sean Aylmer: an extremely popular state premier in New South Wales. What 99 00:05:37,440 --> 00:05:40,680 Sean Aylmer: does she bring to the party in a sense that 100 00:05:40,680 --> 00:05:43,770 Sean Aylmer: she isn't a corporate person, she's a politician, but there'd 101 00:05:43,770 --> 00:05:45,630 Sean Aylmer: be different skill sets, I'd imagine? 102 00:05:46,290 --> 00:05:52,529 Kelly Bayer Rosmarin: Yeah. So I think that Gladys brings an enormous amount to Optus. 103 00:05:52,980 --> 00:05:55,229 Kelly Bayer Rosmarin: I've been trying to build the dream team so that 104 00:05:55,230 --> 00:05:58,169 Kelly Bayer Rosmarin: we can really be true to our challenger brand and 105 00:05:58,170 --> 00:06:01,200 Kelly Bayer Rosmarin: do some special things in the market for our customers 106 00:06:01,830 --> 00:06:05,430 Kelly Bayer Rosmarin: and I thought Gladys would bring a fresh perspective to 107 00:06:05,430 --> 00:06:09,690 Kelly Bayer Rosmarin: the industry. She has many years of public service, so 108 00:06:09,690 --> 00:06:12,360 Kelly Bayer Rosmarin: she might be a politician, but she's also a public 109 00:06:12,360 --> 00:06:17,490 Kelly Bayer Rosmarin: servant. She has an extremely high tolerance for ambiguity, which 110 00:06:17,490 --> 00:06:21,870 Kelly Bayer Rosmarin: is necessary for our industry. She's very hard working. She's 111 00:06:21,870 --> 00:06:25,560 Kelly Bayer Rosmarin: very smart. She was able to have a huge impact 112 00:06:25,560 --> 00:06:28,650 Kelly Bayer Rosmarin: on the people of New South Wales, hence her popularity, 113 00:06:28,980 --> 00:06:32,880 Kelly Bayer Rosmarin: and she also demonstrated very strong and clear decision- making 114 00:06:32,910 --> 00:06:36,539 Kelly Bayer Rosmarin: all throughout the pandemic. And for all those reasons, I 115 00:06:36,540 --> 00:06:40,230 Kelly Bayer Rosmarin: felt that when she was leaving politics and she wanted 116 00:06:40,230 --> 00:06:43,890 Kelly Bayer Rosmarin: to try a corporate career, that she deserved a good 117 00:06:43,890 --> 00:06:47,610 Kelly Bayer Rosmarin: opportunity to do so. And what better opportunity than to 118 00:06:47,610 --> 00:06:51,240 Kelly Bayer Rosmarin: come to Optus, work with our amazing people, work in 119 00:06:51,240 --> 00:06:53,909 Kelly Bayer Rosmarin: a challenger brand where we want to think differently and 120 00:06:53,910 --> 00:06:57,330 Kelly Bayer Rosmarin: really shake it up in that business and enterprise market 121 00:06:57,660 --> 00:07:00,780 Kelly Bayer Rosmarin: where we really don't have the market share that we should? 122 00:07:01,380 --> 00:07:04,589 Sean Aylmer: Okay. Just a great phrase, an extremely high tolerance for 123 00:07:04,589 --> 00:07:08,428 Sean Aylmer: ambiguity, you said Ms. Berejiklian has. An extremely high tolerance 124 00:07:08,428 --> 00:07:10,619 Sean Aylmer: for ambiguity, what does that mean and why is it 125 00:07:10,619 --> 00:07:11,160 Sean Aylmer: a good thing? 126 00:07:11,609 --> 00:07:15,000 Kelly Bayer Rosmarin: I think that a lot of different roles that you 127 00:07:15,000 --> 00:07:19,650 Kelly Bayer Rosmarin: take on require you to make decisions under various levels 128 00:07:19,650 --> 00:07:24,509 Kelly Bayer Rosmarin: of uncertainty. In the telco industry, we're making big investments. 129 00:07:24,509 --> 00:07:27,089 Kelly Bayer Rosmarin: I mean, Optus invests more than one and a half 130 00:07:27,089 --> 00:07:30,960 Kelly Bayer Rosmarin: billion dollars a year in local infrastructure and we need 131 00:07:30,960 --> 00:07:35,760 Kelly Bayer Rosmarin: that infrastructure to work for us for 10, 15, 20 years. When 132 00:07:35,760 --> 00:07:38,490 Kelly Bayer Rosmarin: you have to think so long term, there aren't clear 133 00:07:38,490 --> 00:07:41,039 Kelly Bayer Rosmarin: answers, it's not black or white, " You should do X, 134 00:07:41,040 --> 00:07:44,520 Kelly Bayer Rosmarin: or you should do Y." There's maybe 50 different points 135 00:07:44,520 --> 00:07:47,760 Kelly Bayer Rosmarin: you could choose on that spectrum and so having an 136 00:07:47,760 --> 00:07:52,380 Kelly Bayer Rosmarin: ability to make decisions under uncertainty, realizing that sometimes the 137 00:07:52,380 --> 00:07:55,860 Kelly Bayer Rosmarin: data is ambiguous, the facts aren't in, yet you have 138 00:07:55,860 --> 00:07:59,610 Kelly Bayer Rosmarin: to make a decision, take a stand, move people forward, 139 00:07:59,910 --> 00:08:02,219 Kelly Bayer Rosmarin: and then pivot and adapt to make that the right 140 00:08:02,219 --> 00:08:05,339 Kelly Bayer Rosmarin: decision, I think those are critical skills in an industry 141 00:08:05,340 --> 00:08:09,330 Kelly Bayer Rosmarin: as dynamic and requiring of long term commitment as the 142 00:08:09,330 --> 00:08:10,080 Kelly Bayer Rosmarin: one that we're in. 143 00:08:10,470 --> 00:08:13,320 Sean Aylmer: Okay. The other person I wanted to mention specifically is 144 00:08:13,320 --> 00:08:16,079 Sean Aylmer: Ash Barty, this month, you announced her as the Optus 145 00:08:16,320 --> 00:08:19,379 Sean Aylmer: Chief of Inspiration, is the title. That must have been 146 00:08:19,380 --> 00:08:23,129 Sean Aylmer: a coup for Optus, because very few people are more 147 00:08:23,129 --> 00:08:24,840 Sean Aylmer: universally admired, in Australia at least, than Ash Barty. 148 00:08:24,840 --> 00:08:29,850 Kelly Bayer Rosmarin: Yeah, I think it's fantastic that Ash, as she was 149 00:08:29,850 --> 00:08:33,540 Kelly Bayer Rosmarin: evaluating what to do next, was so excited about Optus. 150 00:08:33,960 --> 00:08:38,040 Kelly Bayer Rosmarin: I think our brand and our values really resonate. They 151 00:08:38,040 --> 00:08:41,458 Kelly Bayer Rosmarin: resonate especially with young people, they resonate with people who 152 00:08:41,458 --> 00:08:45,270 Kelly Bayer Rosmarin: are optimistic at their core, and it's going to be fantastic 153 00:08:45,270 --> 00:08:49,020 Kelly Bayer Rosmarin: to work with Ash as she enters this post- tennis 154 00:08:49,020 --> 00:08:52,200 Kelly Bayer Rosmarin: phase that she's in. It is a real coup for 155 00:08:52,200 --> 00:08:54,599 Kelly Bayer Rosmarin: us and hopefully a real coup for her to be 156 00:08:54,599 --> 00:08:58,529 Kelly Bayer Rosmarin: associated with our brand and our amazing people. And we 157 00:08:58,529 --> 00:09:01,530 Kelly Bayer Rosmarin: really look forward to working with her and continuing to 158 00:09:01,530 --> 00:09:05,640 Kelly Bayer Rosmarin: have an impact on the lives of Australians. We have 159 00:09:05,640 --> 00:09:10,980 Kelly Bayer Rosmarin: a purpose at Optus, which is to power optimism with 160 00:09:10,980 --> 00:09:13,889 Kelly Bayer Rosmarin: options. And we really believe that when you give people 161 00:09:13,889 --> 00:09:16,590 Kelly Bayer Rosmarin: choice and options like we are a choice to the 162 00:09:16,590 --> 00:09:20,670 Kelly Bayer Rosmarin: big incumbent, that that really empowers them to make decisions, 163 00:09:20,730 --> 00:09:24,330 Kelly Bayer Rosmarin: it gives them a feeling of power and agency over 164 00:09:24,330 --> 00:09:26,730 Kelly Bayer Rosmarin: their lives, and that is at the core of what 165 00:09:26,730 --> 00:09:29,790 Kelly Bayer Rosmarin: makes people optimistic about the future. So I think Ash 166 00:09:29,790 --> 00:09:32,190 Kelly Bayer Rosmarin: really fits into that. She's just made a very big 167 00:09:32,190 --> 00:09:35,699 Kelly Bayer Rosmarin: decision. She had options, options some people might not have 168 00:09:35,699 --> 00:09:39,360 Kelly Bayer Rosmarin: seen at that young age, she chose that and she's 169 00:09:39,360 --> 00:09:43,260 Kelly Bayer Rosmarin: moving forward very optimistically, so it's a really great fit for us. 170 00:09:43,470 --> 00:09:45,420 Sean Aylmer: Now, of course there's Gladys Berejiklian and Ash Barty, but 171 00:09:45,420 --> 00:09:49,500 Sean Aylmer: you run a company with thousands of people. How important 172 00:09:49,500 --> 00:09:53,160 Sean Aylmer: it is to have these more inspirational people at the top 173 00:09:53,340 --> 00:09:54,510 Sean Aylmer: for the rest of the group? 174 00:09:54,870 --> 00:09:58,290 Kelly Bayer Rosmarin: I think it's wonderful if you can have inspirational people 175 00:09:58,650 --> 00:10:02,400 Kelly Bayer Rosmarin: that enable those around them to get that bit of 176 00:10:02,400 --> 00:10:07,049 Kelly Bayer Rosmarin: extra, that bit of discretionary effort that really makes the 177 00:10:07,049 --> 00:10:10,708 Kelly Bayer Rosmarin: difference between doing a good job and doing a great 178 00:10:10,708 --> 00:10:15,030 Kelly Bayer Rosmarin: job. And who doesn't want some inspiration in their lives? 179 00:10:15,990 --> 00:10:18,960 Kelly Bayer Rosmarin: Work, as we've discovered during the whole pandemic, is a 180 00:10:18,960 --> 00:10:21,420 Kelly Bayer Rosmarin: lot more than sitting down and doing your to- do 181 00:10:21,420 --> 00:10:25,078 Kelly Bayer Rosmarin: list. People work to find purpose and meaning in their 182 00:10:25,080 --> 00:10:28,770 Kelly Bayer Rosmarin: life, to build connections with others, to be inspired by 183 00:10:28,770 --> 00:10:32,040 Kelly Bayer Rosmarin: those around them. And if we can create the very 184 00:10:32,040 --> 00:10:35,760 Kelly Bayer Rosmarin: best place for the best people to do their best 185 00:10:35,760 --> 00:10:39,480 Kelly Bayer Rosmarin: work every day, then we will be attracting the greatest 186 00:10:39,480 --> 00:10:43,500 Kelly Bayer Rosmarin: talent in the market, and great talent produces great outcomes 187 00:10:43,500 --> 00:10:48,179 Kelly Bayer Rosmarin: for customers, and happy customers produce great outcomes for shareholders. 188 00:10:48,570 --> 00:10:52,260 Kelly Bayer Rosmarin: So I think it's really important to have that inspiration. 189 00:10:52,650 --> 00:10:58,049 Sean Aylmer: One final question, Kelly, what are you requiring of people to do in terms of coming 190 00:10:58,050 --> 00:10:59,850 Sean Aylmer: into the office or working from home? 191 00:11:01,080 --> 00:11:03,809 Kelly Bayer Rosmarin: Yeah, it's a great question because we've had to do 192 00:11:03,809 --> 00:11:06,838 Kelly Bayer Rosmarin: a bit of experimentation. We've had to really listen to 193 00:11:06,840 --> 00:11:10,620 Kelly Bayer Rosmarin: our people, try different things. Where we've landed is somewhere 194 00:11:10,620 --> 00:11:13,290 Kelly Bayer Rosmarin: that I think is actually quite magical and working really 195 00:11:13,290 --> 00:11:15,929 Kelly Bayer Rosmarin: well for us, and we call it blended ways of 196 00:11:15,929 --> 00:11:19,650 Kelly Bayer Rosmarin: working. The idea is to blend the very best of 197 00:11:19,650 --> 00:11:22,830 Kelly Bayer Rosmarin: what you get from being together in an environment where 198 00:11:22,830 --> 00:11:27,150 Kelly Bayer Rosmarin: you can collaborate and innovate as well as the flexibility 199 00:11:27,210 --> 00:11:30,150 Kelly Bayer Rosmarin: of being at home and getting some quiet time to 200 00:11:30,150 --> 00:11:32,730 Kelly Bayer Rosmarin: go through your own to- do list. So the way 201 00:11:32,730 --> 00:11:35,040 Kelly Bayer Rosmarin: that we have structured it is that we ask our 202 00:11:35,040 --> 00:11:37,380 Kelly Bayer Rosmarin: people to be in the office three days a week, 203 00:11:37,830 --> 00:11:40,799 Kelly Bayer Rosmarin: which means 40% of their time is flexible and they 204 00:11:40,799 --> 00:11:43,020 Kelly Bayer Rosmarin: can work from home if they choose to do so. 205 00:11:43,530 --> 00:11:46,020 Kelly Bayer Rosmarin: But it's not just a laissez faire three days a 206 00:11:46,020 --> 00:11:50,130 Kelly Bayer Rosmarin: week, what we've done is we've made Wednesdays an Opt- 207 00:11:50,160 --> 00:11:54,300 Kelly Bayer Rosmarin: Us day, so everybody's in the office on a Wednesday. 208 00:11:54,360 --> 00:11:57,030 Kelly Bayer Rosmarin: That means when you come in there's a great vibe, 209 00:11:57,030 --> 00:12:00,510 Kelly Bayer Rosmarin: it's buzzing, our campus is alive, and you can meet 210 00:12:00,510 --> 00:12:03,480 Kelly Bayer Rosmarin: with all the people that you want to. Then each 211 00:12:03,480 --> 00:12:06,660 Kelly Bayer Rosmarin: business unit shows a second day, so that if you 212 00:12:06,660 --> 00:12:09,059 Kelly Bayer Rosmarin: come in on that day, all your colleagues in your 213 00:12:09,059 --> 00:12:11,550 Kelly Bayer Rosmarin: business unit are there, you can have your team meetings, 214 00:12:11,639 --> 00:12:14,250 Kelly Bayer Rosmarin: et cetera. And then the third day is at your 215 00:12:14,250 --> 00:12:17,999 Kelly Bayer Rosmarin: choice. So it's been fantastic and really the vibe that 216 00:12:18,000 --> 00:12:20,370 Kelly Bayer Rosmarin: we're getting on a Wednesday on the Opt- Us day 217 00:12:20,670 --> 00:12:24,840 Kelly Bayer Rosmarin: is really second to none and it is reminding people 218 00:12:24,840 --> 00:12:29,069 Kelly Bayer Rosmarin: why it's so powerful to be at work IRL, in 219 00:12:29,070 --> 00:12:33,780 Kelly Bayer Rosmarin: real life, and connecting with colleagues and finding that inspiration, 220 00:12:33,780 --> 00:12:37,170 Kelly Bayer Rosmarin: that buzz, that real kick from working with people to 221 00:12:37,170 --> 00:12:38,340 Kelly Bayer Rosmarin: create something special. 222 00:12:38,820 --> 00:12:41,100 Sean Aylmer: Kelly, thank you again for talking to Fear and Greed. 223 00:12:41,580 --> 00:12:43,890 Kelly Bayer Rosmarin: Thanks so much for having me on the podcast. 224 00:12:44,190 --> 00:12:47,519 Sean Aylmer: That was Kelly Bayer Rosmarin, the CEO of Optus. This 225 00:12:47,520 --> 00:12:50,040 Sean Aylmer: is a Fear and Greed Daily Interview. Remember, this information 226 00:12:50,040 --> 00:12:52,829 Sean Aylmer: is general in nature and you should seek professional advice 227 00:12:52,830 --> 00:12:55,740 Sean Aylmer: before making any investment decisions. Join us every morning for 228 00:12:55,740 --> 00:12:58,050 Sean Aylmer: the full episode of Fear and Greed, Australia's most popular 229 00:12:58,050 --> 00:13:00,720 Sean Aylmer: business podcast. I'm Sean Aylmer. Enjoy your day.