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Speaker 1: I'm going to be telling you in today's bonus episode

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Speaker 1: of Big Business all of the programs that we use

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Speaker 1: internally at FATE. I had a message come through from

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Speaker 1: Erin in our DMS for Big Business, and this is

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Speaker 1: her question. I have a big business question. What do

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Speaker 1: you guys use for HR in terms of things like

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Speaker 1: up to date employment contracts, handbooks and the million forms.

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Speaker 2: That come with managing staff?

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Speaker 1: Do you have a HR specialist on the team or

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Speaker 1: do you outside outsource at all so I can't talk already?

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Speaker 1: Or do you outsource at all for HR advice? Do

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Speaker 1: you use a software at all to organize employee documents,

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Speaker 1: scheduling six days, vacation time, probation, etc. I'm so curious

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Speaker 1: how a business of Fates size handles all this and

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Speaker 1: would love to know. I only have one store, and

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Speaker 1: it's so nice to hear from someone who is a

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Speaker 1: few steps ahead of me, but not too big of

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Speaker 1: a business where it doesn't apply. Love listening, Thanks for

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Speaker 1: all the great info you share. Well, Thanks Eron, and

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Speaker 1: this is a great question to ask, because you know,

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Speaker 1: I would have loved to have known this, you know

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Speaker 1: when I started FATE back in the day, because I

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Speaker 1: didn't have any of this stuff lined up for ages.

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Speaker 1: We did, but not in the way that we do now.

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Speaker 1: So I would have loved to have known this if

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Speaker 1: I was just starting out, not that you're just starting out.

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Speaker 1: But let's run through the programs that.

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Speaker 2: We use at FATE.

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Speaker 1: So I've written a little list and I'm going to

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Speaker 1: run you through them and tell you what each platform

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Speaker 1: is for. And this is great because like these platforms

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Speaker 1: are not specific to fashion brands, like any company can

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Speaker 1: use these. So for all of our HR software, we

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Speaker 1: use a program called work nice. It is quite literally

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Speaker 1: a HR software. Let me actually just like google it

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Speaker 1: what is work nice so I can give you the

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Speaker 1: actual definition. Work Nice is an Australian HR software platform

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Speaker 1: designed for mid to large businesses to automate people, operations,

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Speaker 1: compliance and onboarding, aimed at reducing manual administrative work. It

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Speaker 1: offers a mobile first employee. If this sounds like an ad,

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Speaker 1: by the way, this is not an AD. For any

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Speaker 1: of these programs. I pay for all of them. It

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Speaker 1: offers a mobile first employee experience for managing records, contracts,

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Speaker 1: policies and performance, with seamless integrations into payroll systems like

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Speaker 1: Employment Hero and Deputy, and I'll get onto deputy because

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Speaker 1: that's what we use as well. We do all of

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Speaker 1: our people and culture internally at FATE. We don't outsource

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Speaker 1: any of that. We have people and culture within our

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Speaker 1: business and work Nice is the program we use. So

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Speaker 1: that is the program where all of the important documents

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Speaker 1: are stored, from contracts to agreements and everything else in between.

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Speaker 1: And we love it, and that's what we use. Next,

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Speaker 1: I'll get onto deputy because I just literally mentioned it.

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Speaker 1: Then Deputy is what we use for all of our rosters. Obviously,

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Speaker 1: our full time employees don't have like a roster, but

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Speaker 1: for all of our casual employees, we.

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Speaker 2: Will make up all of their rosters within deputy.

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Speaker 1: And you can also use deputy to clock in and

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Speaker 1: out and track everyone's hours that way. So that is

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Speaker 1: what we use for our rostering. Another program that we

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Speaker 1: use that we implements last year.

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Speaker 2: And I swear this episode is not an ad.

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Speaker 1: I really just want to put a big fat disclaimer

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Speaker 1: in here because I know anytime I'm like making a

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Speaker 1: recommendation on here, it just sounds like I'm promoting the

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Speaker 1: business in like an influencer adway. But this is all

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Speaker 1: just genuinely programmed. We use another great program, which I've

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Speaker 1: already spoken about on the Pod a little while back,

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Speaker 1: that we implemented last year is called connect Team. Connect

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Speaker 1: Team has really changed our business and essentially what it is.

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Speaker 2: I feel like I'm really bad.

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Speaker 1: At describing things, but it's what we use for our

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Speaker 1: internal communication at Fate. It's got a mobile app, which

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Speaker 1: is awesome, so all of our staff will download the

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Speaker 1: connect Team app. It's where we have all of our

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Speaker 1: work group chats. Because I'll be the first to admit

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Speaker 1: to you, when I started Fate, we were all just texting,

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Speaker 1: Facebook messaging, Instagram dming. Like our communication all those years

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Speaker 1: ago was not structured in any way. We had like

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Speaker 1: Facebook group chats and everything, which was fine back then

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Speaker 1: when you know Fate first started, but as we got

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Speaker 1: bigger and bigger, we then moved over to WhatsApp and

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Speaker 1: it was still just not quite right. But now we

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Speaker 1: use connect Team, so all of our staff are on

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Speaker 1: connect Team. It's essentially feels like Facebook. It feels like

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Speaker 1: a Facebook news feed and then it's got the messaging part,

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Speaker 1: but it's then obviously not social media and it's just

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Speaker 1: for your business and there's so much that you can

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Speaker 1: do with Connect Team. You can have all your different

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Speaker 1: teams in there, all your different chats that you need

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Speaker 1: for different areas of the business or different departments, Like

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Speaker 1: we've got a marketing chat, an eCOM chat, like if

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Speaker 1: we're doing an event, we'll create a new chat for that,

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Speaker 1: so you know, you can create all the chats that

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Speaker 1: only the people need to be in it, that are

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Speaker 1: involved in whatever it is. And then it's got an

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Speaker 1: amazing news feed, so you can just post updates in there,

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Speaker 1: and you can choose who it goes to, like you

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Speaker 1: can send out you know, it's a post to the

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Speaker 1: whole company or just certain departments and teams, and you

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Speaker 1: can celebrate different milestones in there. It's a really awesome app.

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Speaker 1: I would say it's probably I think it's free if

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Speaker 1: you're like a small team like we have it paid one,

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Speaker 1: but I'd say it's definitely good for businesses that have

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Speaker 1: quite a few employees where you don't want to be

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Speaker 1: messaging everyone individually, or you don't want to be making

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Speaker 1: group chats on social media or whatever. Check out connect

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Speaker 1: Team because we got it last year and it's so

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Speaker 1: awesome and we're still exploring like all the sorts of

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Speaker 1: stuff that you can do within the app, and every

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Speaker 1: week we're like discovering new features within the app, like

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Speaker 1: you can create forms that just permanently sit in the

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Speaker 1: app that people can submit and fill out, and like

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Speaker 1: it's just awesome. So check that one out. And then

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Speaker 1: the last one that we use is zero Xero. That's

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Speaker 1: our accounting software. When we first started, we used m

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Speaker 1: yob and then I don't know why we changed, but

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Speaker 1: I think maybe it was as Fate grew and became

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Speaker 1: a lot bigger, we made the switch.

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Speaker 2: It was years ago we made the switch over to Zero.

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Speaker 1: We loved using yob as well, but as we grew,

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Speaker 1: I think Zero had.

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Speaker 2: Some really cool features.

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Speaker 1: So we switched over to Zero and that's what we

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Speaker 1: use for all of our accounting, so all of our

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Speaker 1: transactions go through there. And then Aja that's a huge

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Speaker 1: part of his job, going through our daily transactions and

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Speaker 1: working alongside our accountant to make sure that everything's in order,

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Speaker 1: because as you can imagine, our company of our size,

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Speaker 1: a company of our size has a billion transactions happening

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Speaker 1: every day, So we use Zero for our accounting. Now,

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Speaker 1: another app which doesn't really go with this topic of

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Speaker 1: like people and culture and hr and everything. But another

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Speaker 1: app that we use is actually a website and it's

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Speaker 1: called Milanoe m l Anote, And this is more of

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Speaker 1: a creative and planning app. And I've spoken about it

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Speaker 1: a lot on the pod, But that's another app that

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Speaker 1: we use to do all of our work. And if

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Speaker 1: I had to describe it, I would say it's like

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Speaker 1: if you had a whiteboard, but it was on the

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Speaker 1: Internet and you could do anything you wanted on it,

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Speaker 1: Like you could put photos on it, links on it,

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Speaker 1: videos on it, you could comment and tag people on there.

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Speaker 2: You can drag and.

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Speaker 1: Drop anything, files to do, lists, this, that, and the other.

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Speaker 1: Milanote is probably the most important app that we use

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Speaker 1: in our business in terms of getting our work done.

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Speaker 1: It's not so much like the back end stuff. We've

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Speaker 1: got all the other programs for that, but Milanoe is

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Speaker 1: how we be creative and do our jobs. But Erin,

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Speaker 1: thank you so much for sending through your question, and

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Speaker 1: I hope this episode has not only helped you, but

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Speaker 1: helped anyone else who's out there and thinking you need

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Speaker 1: to get some programs in place to help you better

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Speaker 1: manage your team and all the documents and paperwork.

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Speaker 2: And all that sort of stuff.

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Speaker 1: I actually love that we're living in this really digital

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Speaker 1: world now, because I can't imagine running a business, you know,

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Speaker 1: thirty or forty years ago, when everything was on paper

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Speaker 1: and there was no such thing as like a digital

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Speaker 1: library of all of your HR documents. But thanks Erin

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Speaker 1: for sending through your question, and I hope at least

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Speaker 1: one person can get something out of this episode and

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Speaker 1: go check out one of the apps that I told

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Speaker 1: you about. And again disclaimer, none of this is an ad.

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Speaker 1: Although if all the companies that I mentioned in this

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Speaker 1: episode want to come on board and sponsor the pod,

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Speaker 1: I'm a big fan, so it would be a real

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Speaker 1: organic crossover. And that's all for this week's bonus episode.

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Speaker 1: I'll be back next week with a main