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Speaker 1: Five double A Nights with Matthew Pantellas. Today it's International

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Speaker 1: Day of the Volunteer. It's a pretty big day. So

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Speaker 1: if you are a volunteer and whatever you do, well

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Speaker 1: done to you. It's your day. And hope you've if

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Speaker 1: you've realized it's International Volunteers Day, hope you've celebrated that

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Speaker 1: in some way. Head of Volunteering Essay is Hamilton Calder

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Speaker 1: and he joins me in the studio. Hamilton, good evening,

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Speaker 1: Thanks for coming in.

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Speaker 2: Thank you so much for having me.

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Speaker 1: Matthew, tell me a little bit about the day.

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Speaker 2: How do you market Yeah, Look, it's a it's one

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Speaker 2: of those days where people volunteer for so many reasons,

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Speaker 2: but it's generally not to be celebrated. They just want

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Speaker 2: to get on, They want to give back. They enjoy

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Speaker 2: volunteering and giving back, and so it's often really hard

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Speaker 2: to get volunteers to actually take the time to just

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Speaker 2: recognize that they're doing a great job. So we encourage

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Speaker 2: everyone around organizations that have volunteers to just thin give

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Speaker 2: them a bit of a knowledgement and call out. We

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Speaker 2: choose to hire out the Caprite Theater a good worker

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Speaker 2: and we which is a volunteer on theater, which is fantastic,

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Speaker 2: and we put on a movie screening and invite as

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Speaker 2: many and volunteers as we can come sneak in a

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Speaker 2: sneak in a few others. I think I snuck in

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Speaker 2: my son, who does do a bit in the community.

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Speaker 2: But my thirteen year old Ki came along and we

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Speaker 2: put on the We put on the movie Kangaroo and

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Speaker 2: an Australian film, and it was fantastic. It was really

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Speaker 2: nice and there was this beautiful story and it was

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Speaker 2: not planned where there's some volunteers that came along and

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Speaker 2: they volunteer for an animal rescue organization and they were

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Speaker 2: looking after a baby Joey, and so they have to

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Speaker 2: keep it with them and so they have a pouch

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Speaker 2: and at the right and so they brought their little

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Speaker 2: baby Kangaroo on because they have to keep it with them.

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Speaker 2: It's part of their commitment as a volunteer. And so

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Speaker 2: they came and saw the movie and it was and

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Speaker 2: it was great. Yeah, it was just really rich and

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Speaker 2: it's a really nice way to acknowledge that about a

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Speaker 2: million South Australians every you volunteer. If we even though

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Speaker 2: they were across different sectors. If you combined all of

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Speaker 2: those hours, it is the biggest sector, right and so

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Speaker 2: from food delivery to op shops, to the zoo to

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Speaker 2: so many things, to Fred's van to Vinnie's to meals.

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Speaker 1: On wheels or show all these things.

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Speaker 2: Or even as the premiere reminded us on the weekend,

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Speaker 2: even the Adelaide Grand Final hundreds of volunteers there as well.

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Speaker 2: So things just wouldn't happen without these volunteers across so

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Speaker 2: many ways, and so it's a great day to recognize

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Speaker 2: that and to celebrate it and give them a little

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Speaker 2: back as well.

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Speaker 1: So it's great we have such a great work ethic

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Speaker 1: of volunteering, don't we In Australia and a million South

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Speaker 1: Australian so that's half the population.

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Speaker 2: It's incredible. It's this wonderful ethos and whatever you call it.

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Speaker 2: And the richness of our culture also means that when

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Speaker 2: people to come and a multicultural community means that it's

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Speaker 2: different words in different countries. It's give back or help

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Speaker 2: out the mob, or it's serve us in New Zealand

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Speaker 2: they call it. It's just part of what we do.

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Speaker 2: And so when when when we go into our communities.

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Speaker 2: People just just just just do it, and often we

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Speaker 2: find that there's always one or two that just do

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Speaker 2: so much. And finding those and acknowledging and celebrating those

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Speaker 2: volunteers is awesome as well. And we have these wonderful stories.

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Speaker 2: It's we're often where the community is struggling. If you

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Speaker 2: call out and say that something's not going to go.

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Speaker 2: We had this wonderful story, and I think it was

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Speaker 2: in Malalla earlier in the year, where the CFS there

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Speaker 2: was going to close or was really struggling should they closed,

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Speaker 2: was really struggling, and they called out to the local

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Speaker 2: Filipino community whom were working in sort of the market

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Speaker 2: the areas around there, and they got together and they

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Speaker 2: just got behind it, and now it's a bustling CFS

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Speaker 2: and so it's really nice. And that's I suppose one

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Speaker 2: of the things that we know going forward is that

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Speaker 2: as the that perhaps the traditional volunteer who's retired and

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Speaker 2: then regularly volunteers starts to kind of that's absolutely has

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Speaker 2: changed in the last ten or fifteen years. We're looking

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Speaker 2: to perhaps different groups, different people, different ages who want

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Speaker 2: to volunteer in perhaps a different way, maybe not as

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Speaker 2: regularly as my mum every Tuesday doing something. They might

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Speaker 2: want to come and volunteer as a group with their friends,

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Speaker 2: or they might just go. Actually, once a year we're

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Speaker 2: going to volunteer for an intensive period and then we'll

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Speaker 2: volunteer someone else else the next year. And so these

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Speaker 2: stories of the Malarcfs, and I know it happened down

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Speaker 2: in Narrow coord as well.

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Speaker 1: It's really it's good.

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Speaker 2: They're terrific.

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Speaker 1: Yeah, absolutely. I suppose with volunteering you're drawn to what

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Speaker 1: appeals to you. So you know, you talk about the

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Speaker 1: Grand Prix, the Grand Final, like calling it the Grand Prix,

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Speaker 1: stupid name. Anyway, the car rates that people who might

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Speaker 1: be revheads would gravitate towards that and volunteer, yea.

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Speaker 2: And there was this great story of of someone coming

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Speaker 2: down from we look after the territory as well, and

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Speaker 2: someone came down from Darwin because he loves his motorsport

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Speaker 2: and he came down and was a safety marshal. That

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Speaker 2: was his thing and he loved it. And he gets

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Speaker 2: to go to a concert afterwards. But he gets to

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Speaker 2: do something he loves, he feels proud of it. And

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Speaker 2: we can run events like that because if you have

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Speaker 2: to pay all of those those people you just wouldn't

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Speaker 2: work across everything they do. So yeah, it's a wonderful day.

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Speaker 2: Gives us a bit of a chance to recognize and acknowledge.

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Speaker 2: We launch also today or nominations open for the Volunteer

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Speaker 2: of the Year, which we celebrate every year. So today

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Speaker 2: we open nominations, and that's a way another little way

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Speaker 2: of us to get people to nominate an individual, a group,

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Speaker 2: a volunteer manager, some of that they think is doing

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Speaker 2: a great job. And then we go through the process

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Speaker 2: and we get some winners of that and we have

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Speaker 2: a nice little ceremony and this year we'll be having

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Speaker 2: a government house and the governor will acknowledge these people

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Speaker 2: as well. So that's another thing that we do on

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Speaker 2: International Volunteer Day and really encourage people to nominate someone

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Speaker 2: for the Volunteer of the Year.

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Speaker 1: And it could be somebody who just volunteers across the

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Speaker 1: board different organizations. I mean, that's the idea, I guess,

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Speaker 1: isn't it, because you really highlight something special.

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Speaker 2: Yeah, and it's yeah, it's it's so nice that, as

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Speaker 2: you say, people are volunteering something that they want to do,

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Speaker 2: and so that's where you find in those community the

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Speaker 2: community clubs, the men sheds, that the cricket, the football

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Speaker 2: there's people there that just want to give back and

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Speaker 2: they enjoy what they do and they've always and those

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Speaker 2: clubs really rely or those community organizations really rely on

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Speaker 2: those individuals, and it's a win win because they're doing

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Speaker 2: something they love. They're getting out there and for whatever

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Speaker 2: the reason they're volunteering, maybe is to come back after

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Speaker 2: some trauma, or they just love giving back to the community,

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Speaker 2: or they want to hang out with people, or maybe

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Speaker 2: they were part of that club earlier on or that communityization.

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Speaker 2: They're giving back, so they're getting something out of it,

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Speaker 2: and then the club is too, or the community organization

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Speaker 2: is surviving and having these people. So it's this beautiful

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Speaker 2: win win that whilst that has its struggles, and we

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Speaker 2: our role is to really help organizations attract and retain

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Speaker 2: their volunteers. When it happens, well, it's fantastic, Yeah, brilliant.

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Speaker 2: So Okay, if people are looking to volunteer, and you know,

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Speaker 2: I've thought I've always wanted to do something, what's the

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Speaker 2: good first step? I suppose it goes back to what

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Speaker 2: you said about what do people like doing what's your interests,

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Speaker 2: what's your interest or what at whatever their volunteer journey

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Speaker 2: looks like. It's some people might go to their local

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Speaker 2: community noticeboard see something to volunteer other people. And this

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Speaker 2: is the kind of what we've seen, this increase in

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Speaker 2: what we call informal volunteering or less regular volunteering, where

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Speaker 2: it's not every for the same organization and relying on

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Speaker 2: someone to come every second week or every Tuesday. It's

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Speaker 2: just people helping out their local street. And we often

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Speaker 2: forget that that's also just giving back, that's volunteering as well.

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Speaker 2: And we run these wonderful pilot programs with twelve secondary

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Speaker 2: schools or thirteen secondary schools around the state where we

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Speaker 2: work with those local schools to get their kids to

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Speaker 2: go out into community and help with clean up or

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Speaker 2: help with just something in their local community that's perhaps

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Speaker 2: not as the regular volunteering that we know, but those things.

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Speaker 2: So go into your local community or jump on a website.

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Speaker 2: Plenty of websites out there. You can go to Volunteering

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Speaker 2: SA and n T, or you can go through go

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Speaker 2: volunteer or see and you can then search for what

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Speaker 2: are the types of things that you want to do

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Speaker 2: where you want to do them. And also there's opportunity

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Speaker 2: to volunteer online as well if you've got some skills

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Speaker 2: that you want to want to give back, because I

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Speaker 2: guarantee that the thing you want to do or want

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Speaker 2: to give back for will be out there right now,

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Speaker 2: and that we an organization that we absolutely please. It's

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Speaker 2: that you made contact with them.

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Speaker 1: We now have businesses that are struggling to find people

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Speaker 1: to work a volunteer organizations in the same boat. Yeah,

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Speaker 1: and it is.

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Speaker 2: We know there's about the same volunteers out there as

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Speaker 2: they were as there was ten years ago and pre COVID.

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Speaker 2: What the difference being is that organizations need to be

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Speaker 2: a bit more flexible and a bit more inclusive to

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Speaker 2: make sure that because of the time pressures, the cost

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Speaker 2: of living pressures, because of just it's a different demographic

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Speaker 2: that's volunteering, organizations need to look perhaps at non traditional

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Speaker 2: groups or people that haven't traditionally volunteered in their local

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Speaker 2: in their organization so they are out there. The hard bit,

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Speaker 2: it sounds easy, but the hard bit is you just

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Speaker 2: you've got to be able to change your volunteer roles

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Speaker 2: or how you engage these volunteers to actually get them.

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Speaker 2: So we know that people just want to give back,

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Speaker 2: and they've got a certain people. It's a certain kind

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Speaker 2: of balance of induction and screening and sort of that

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Speaker 2: that they're prepared to do for a role. But if

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Speaker 2: that starts to get a bit too cumbersome, it's like, well,

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Speaker 2: actually I just wanted to give back. Why am I

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Speaker 2: doing a working with food safety now? Just on the sausage. Yeah,

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Speaker 2: that's right, so that the kids can place say so,

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Speaker 2: there's got to be that fit for purpose or that

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Speaker 2: right balance between Okay, I'm going to help these people volunteer.

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Speaker 2: Now we do some amazing stuff with palliative care. Essay,

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Speaker 2: their volunteers absolutely recognize that the training and what they

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Speaker 2: need to do. It's much more if you just want

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Speaker 2: to volunteer in your local community, working at dogs or

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Speaker 2: working in the op shop, or working at the local

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Speaker 2: the library and the local council. So they're out there.

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Speaker 2: Our role and what we do know is much harder

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Speaker 2: is to be able to get organizations to just think

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Speaker 2: that a little bit differently, knowing that they're not just

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Speaker 2: going to get the regular people. How can they go

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Speaker 2: into communities perhaps which they haven't engage with before. It's

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Speaker 2: harder as well, because if you're not getting that regular person, Okay,

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Speaker 2: we've got a group coming in and we need to

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Speaker 2: do some retail. How do we do that? There are

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Speaker 2: solutions and there's some wonderful examples. It's just a bit

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Speaker 2: harder and we know that if often it's a volunteer,

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Speaker 2: who's the volunteer manager, so they're under a bit of

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Speaker 2: pressure as well. And even before before the news on

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Speaker 2: the radio, even like the horse drawn card and the Victor,

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Speaker 2: it's relying on volunteers. They might need more to keep

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Speaker 2: it going back, absolutely, and they I'm sure need a

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Speaker 2: regular volunteer for lots of different roles to get on

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Speaker 2: the carriage and are making this up. But you can

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Speaker 2: imagine on the carriages working with supporting the horses and

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Speaker 2: doing it that. So it's not easy, but I think

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Speaker 2: that's the future of volunteering is for us also to

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Speaker 2: put pressure on the government and policies to make sure

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Speaker 2: that the safety is critical, absolutely, but making sure you

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Speaker 2: get that nice balance between safety and the right amount

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Speaker 2: of induction and training and safety with what needs to

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Speaker 2: be delivered into a community.

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Speaker 1: You're right, that red tape. It's such a killer, isn't it.

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Speaker 1: And people want to be a volunteer and they've got

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Speaker 1: to go through a week or whatever of training to

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Speaker 1: do it, and it just kills it. It kills the mood.

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Speaker 2: And if you're just in survival mode as a small

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Speaker 2: say take the local community soccer club that I'm actively

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Speaker 2: involved in. We are in a nice period now, but

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Speaker 2: we've the last few years, we've really struggled just to

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Speaker 2: fill the main positions. And they're also thinking differently, Okay,

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Speaker 2: what's our absolute requirement under a being recognized as a club?

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Speaker 2: Do we have to have the two and a half

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Speaker 2: hour long committee meetings? Can we just make them a

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Speaker 2: bit snappy? What's the How can we help those clubs go? Actually,

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Speaker 2: this is all you have to do. You just have

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Speaker 2: to do this. Yes, you have to have a secretary

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Speaker 2: and you have to have a treasure, but how can

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Speaker 2: we help them do the bare minimum so that then

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Speaker 2: they can focus on what they are really there to do,

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Speaker 2: which is helping the kids or the community actually deliver them.

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Speaker 1: Yeah, and there's nothing worse than that situation where you

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Speaker 1: are volunteering at a club, for instance, It doesn't matter

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Speaker 1: what it is, and nobody wants to fill the role.

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Speaker 1: So you're going, well, okay, I'll do that, and your

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Speaker 1: heart's not in it, and then I don't know, three

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Speaker 1: months later you think what am I doing this for?

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Speaker 1: So you quit and maybe you leave and so it's

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Speaker 1: all over. It doesn't work.

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Speaker 2: And that's where you fall back to those those and

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Speaker 2: there's they're in every almost every sort of community club,

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Speaker 2: those individuals that just go, oh, I'll do it, and

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Speaker 2: I'll take it. They'll take on six or seven roles. Yeah, yeah,

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Speaker 2: And the problem with that is when then then they

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Speaker 2: go or if you don't have good we call it

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Speaker 2: a session planning, but just handing over how the how to.

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Speaker 2: If you don't have that, then you're just sort of

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Speaker 2: kicking the can down the road.

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Speaker 1: Hailed in the awards that you mentioned that people can

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Speaker 1: now nominate someone I guess on your website. There's criteria

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Speaker 1: and how to do that.

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Speaker 2: Yeah, and it's it's really nice. We've tried to make

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Speaker 2: it easy easy as possible. So you can self nominate

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Speaker 2: and you can nominate an individual, you can nominate a group.

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Speaker 2: There's there's a younger volunteer, there's Volunteer of the Year,

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Speaker 2: and there's groups and Volunteer manager as well. And I'm

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Speaker 2: sure my team will go, how what did you forgot?

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Speaker 2: But jump on the website. We try and make it

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Speaker 2: really easy or just google it, so chuck into your

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Speaker 2: search engine, you know. Volunteer of the Year awards an essay.

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Speaker 2: We did do it in the territory as well, which

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Speaker 2: is really cool. And yeah, and it's it's it's it's

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Speaker 2: a really nice it's a really nice way in a

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Speaker 2: slightly more formal way. Today was really casual. We went down,

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Speaker 2: we went to the capri that the organ came up,

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Speaker 2: but played. We had some we had some wonderful people enjoying.

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Speaker 2: An organization that itself is relies on volunteers, this one

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Speaker 2: is just that little more formal recognition and it's nice.

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Speaker 1: When when nominations closed, when do you announce the volunteers.

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Speaker 2: Yeah, so we're closing nominations I think at the end

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Speaker 2: of January, but we often we can extend that. We

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Speaker 2: then go through a process and we announce it during

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Speaker 2: National Volunteer Week, which is a third week in May.

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Speaker 2: And this year, excitedly, we're going to hold the awards

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Speaker 2: ceremony at the governor as our patron. We'll be doing

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Speaker 2: that as well. So we're really excited. It's the highest

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Speaker 2: way for us to celebrate.

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Speaker 1: It used to be a big march in May, didn't

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Speaker 1: they through the city? Does that still happen?

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Speaker 2: Yeah, Look, it's a really covid kind of kill it.

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Speaker 2: And it gets to the point I would love a

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Speaker 2: rich It's this kind of weird thing where volunteers are

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Speaker 2: so busy volunteering and not celebrate that they often don't

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Speaker 2: take the time to march. And so what was a

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Speaker 2: really big march sort of dwindled into So we're now

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Speaker 2: with the movie, with the awards we've brought back and

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Speaker 2: your conference, we're still looking at ways and if we had,

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Speaker 2: if we had, if we had, if we could guarantee

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Speaker 2: that we could just run this fabulous march down with

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Speaker 2: the council, absolutely we'd get it back on. It's just

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Speaker 2: I don't really want to run a march that has

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Speaker 2: you know, that doesn't give the gravitas. And I think

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Speaker 2: our volunteers, we want people to recognize that there's million volunteers.

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Speaker 1: You know what you need? I reckon, Sorry, just going

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Speaker 1: to brain still, please let's do I reckon Elder Park.

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Speaker 1: You have a volunteering festival and you have all different

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Speaker 1: organizations that are looking for volunteers, and then you have

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Speaker 1: the march say from VIC Square to World to Park

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Speaker 1: earlier on in the day, and you filled the park

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Speaker 1: up with volunteers and people coming around to see the

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Speaker 1: I don't know, give me organizations the RSB and you

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Speaker 1: know you name it Capri Theater and whatever else.

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Speaker 2: I think you're under something that I think I think

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Speaker 2: there's our role is that connector, is that connector between

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Speaker 2: organizations that rely on volunteers, and so finding that that

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Speaker 2: way to help people connect. And also what loving that

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Speaker 2: idea as well, is that you could attract non traditional

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Speaker 2: volunteers as well, people that thought it might be too hard.

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Speaker 2: We've got what thirty one thousand international students who have

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Speaker 2: restrictions on how us that work. We've got some we

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Speaker 2: do some great work with Study Adelaide School students. And

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Speaker 2: there's just perhaps, as I said, sort of those those

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Speaker 2: people that absolutely volunteer in community, but perhaps just needed

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Speaker 2: a connection into some of those organizations, whether it's Guide Dogs,

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Speaker 2: whether it's whether it's Vinnie's, whether it's Hut Street, and

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Speaker 2: you know it's almost like an come and try or

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Speaker 2: an expo and I love it keeps getting destroyed for

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Speaker 2: events and then redone, but I love. I love Rhymal

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Speaker 2: Park and I think they're actually doing up finally that

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Speaker 2: cafe in there, really because I can imagine like it

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Speaker 2: could look. Really it looks great during the during the

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Speaker 2: fest that during the fringe where they have all the

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Speaker 2: lights and the dining around. So I'm talked to the team,

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Speaker 2: we're looking for something. Well, I don't get that cafe.

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Speaker 1: Being closed for as long as it's been closed. It

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Speaker 1: was such a great thing, you know, go with the kids.

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Speaker 1: We'd grab a little rowboat when they were little and

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Speaker 1: go out and it was good fun. And it's been

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Speaker 1: closed for years. What's that about?

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Speaker 2: They are absolutely because it's quite close to our office,

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Speaker 2: our offices on Hut Street. And what was really nice,

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Speaker 2: I should say this. We're on one of the bends

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Speaker 2: in the car. Yeah, and so we've got a balcony

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Speaker 2: on the first slaw and so we have a member

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Speaker 2: draw for our members and they bring their volunteer case

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Speaker 2: and whoever wins that brings ten volunteers. We have the

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Speaker 2: TV on and we have a sausage sizzle and some drinks.

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Speaker 2: Beautiful and one of my favorite volunteers that comes. She's

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Speaker 2: so special and Net Holden and that is I'll give

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Speaker 2: a call out to a Net because she's awesome. She is,

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Speaker 2: she has she has a guide dog, she's she's she's

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Speaker 2: blind and she loves her motorsport and so we have her.

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Speaker 2: She loves the feel and the passion and she she

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Speaker 2: just loves her motorsport and so we have her. We

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Speaker 2: have her during during the car race. I was going

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Speaker 2: to say the clips All it's it's the South Australia

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Speaker 2: thing where clips All got the best ever branding for

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Speaker 2: the Adelaide Grand Final or the VH Supercars. And so

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Speaker 2: we're quite close to to the Rhymal Cafe and you're

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Speaker 2: absolutely right. It's such a beautiful, such a beautiful place

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Speaker 2: and you just wish that it could be back how how.

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Speaker 1: We remember it even as a kid would go out

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Speaker 1: rowing on it. It's good fun anyway, put that to

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Speaker 1: one side. Yes, so you could have this festival in

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Speaker 1: and get different organizations cross section and have people there

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Speaker 1: my team.

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Speaker 2: If they're listening, I hope they're listening because or not.

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Speaker 2: I'll tell them come Monday. They're super excited. Any ideas

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Speaker 2: that we can to do things differently because we as

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Speaker 2: an organization, just as we're saying to organizations that have volunteers, look,

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Speaker 2: you got to you've got to change, We've got to

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Speaker 2: be the same. We've got to look at different ways

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Speaker 2: to make that connection to between volunteers and organizations that

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Speaker 2: that are struggling to feel the traditional regular volunteer that

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Speaker 2: they've had and we're encouraging them change.

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Speaker 1: We've got to do the same. Is there a time

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Speaker 1: on how much people volunteer? You know, is it five

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Speaker 1: hours a week? Ten? Have you got stats on that

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Speaker 1: sort of thing?

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Speaker 2: Yes, it really varies. One of there an average. Yeah,

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Speaker 2: my team's going to kill me that. No, there's there's,

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Speaker 2: there's not, there's there's a certain amount of ours that

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Speaker 2: we do. You could easily divide it. But we know

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Speaker 2: that that people absolutely give back. And if those people

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Speaker 2: that regularly volunteer absolutely volunteer, this sounds like a no

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Speaker 2: brainer more than perhaps the people. The people that have

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Speaker 2: volunteered for a longer period will volunteer at more hours

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Speaker 2: than perhaps people are starting. One of the really nice

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Speaker 2: stats that I use around that question is that we

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Speaker 2: with our schools program, we celebrate, we celebrate some small

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Speaker 2: wards for some kids and give out at each of

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Speaker 2: those schools the volunteer of the year or and the

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Speaker 2: most hours that they've done. And these kids are doing

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Speaker 2: between three and six hundred hours a year of volunteering.

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Speaker 2: So if you break that down, that's one to two

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Speaker 2: hours of volunteering a day these kids are doing before

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Speaker 2: school or after school. And so what we really like

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Speaker 2: about that is that so much like about that. But

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Speaker 2: one of the nice things as well is that comes

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Speaker 2: a little bit competitive and that they're embedding this kind

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Speaker 2: of this kind of they're embedding this this give back

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Speaker 2: within in just what they do within their site. They're

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Speaker 2: just confirming that that Australian ethos of volunteering and they're

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Speaker 2: just embedding it from an early age. And so when

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Speaker 2: people are doing ten hours of volunteering a week, that's

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Speaker 2: that's enormous.

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Speaker 1: So that's good.

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Speaker 2: There is it's a huge range a lot of a

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Speaker 2: lot of people do. But whatever someone's journey is, we

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Speaker 2: just want to celebrate that, whether that's one hour a month,

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Speaker 2: one hour a week, one hour a day, Thank you

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Speaker 2: basically we said it say to you.

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Speaker 1: Good on you, Hamilton, thank you so much for your

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Speaker 1: time tonight popping in and having a chat about all

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Speaker 1: of that. International Volunteers Day today. The website, I guess

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Speaker 1: volunteering s A N T and or just google that

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Speaker 1: and you'll find that. Absolutely yeah, and nominate yourself or

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Speaker 1: someone for Volunteer of the Year. Different categories available. If

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Speaker 1: you've got a volunteering story, by the way, I'd love

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Speaker 1: to hear it. Eight double two three double o, double O.

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Speaker 1: Thank you Hamilton, call to my guest, Thanks Matthew