1 00:00:00,400 --> 00:00:03,520 Speaker 1: Small businesses now. They are the backbone of our country 2 00:00:03,920 --> 00:00:07,440 Speaker 1: and I know firsthand how tough it is, long hours, 3 00:00:07,560 --> 00:00:11,880 Speaker 1: constant hurdles, and too often feeling like you're in it alone. 4 00:00:12,080 --> 00:00:14,520 Speaker 1: And what I keep hearing from you is that small 5 00:00:14,520 --> 00:00:18,520 Speaker 1: business owners don't feel heard. My team and I are 6 00:00:18,520 --> 00:00:22,400 Speaker 1: paying close attention to our small business community and the 7 00:00:22,400 --> 00:00:25,759 Speaker 1: feedback that comes to us through the Mental podcast. Now, 8 00:00:25,800 --> 00:00:28,960 Speaker 1: one thing is clear. You want to hear from more 9 00:00:29,160 --> 00:00:33,040 Speaker 1: businesses beyond Sydney, from across the country, and especially those 10 00:00:33,159 --> 00:00:36,159 Speaker 1: that are doing it tough. That's why my team and 11 00:00:36,320 --> 00:00:39,480 Speaker 1: I are launching the Small Business call Out. The Small 12 00:00:39,520 --> 00:00:41,920 Speaker 1: Business call Out, which will be under the Mental Channel, 13 00:00:42,200 --> 00:00:44,960 Speaker 1: will talk to business owners all over the country every 14 00:00:44,960 --> 00:00:47,720 Speaker 1: single week, no matter where you are. We want to 15 00:00:47,720 --> 00:00:51,320 Speaker 1: hear from you what's working, what's not working, what you 16 00:00:51,400 --> 00:00:54,520 Speaker 1: need from the government to actually succeed. What other things 17 00:00:54,600 --> 00:00:57,720 Speaker 1: can you enlighten us about what it's like being in 18 00:00:57,760 --> 00:01:00,280 Speaker 1: the small business community. This is your chair has to 19 00:01:00,320 --> 00:01:03,640 Speaker 1: make your voice count. We want to hear from all industries, 20 00:01:03,880 --> 00:01:07,320 Speaker 1: from those struggling, from those who feel overlooked, or those 21 00:01:07,360 --> 00:01:09,560 Speaker 1: who have something to say but haven't had the platform 22 00:01:09,640 --> 00:01:12,280 Speaker 1: to say it. I'm going to continue hosting the Mental podcast, 23 00:01:12,760 --> 00:01:16,399 Speaker 1: but the Small Business call Out will be uploaded between episodes. 24 00:01:16,959 --> 00:01:19,360 Speaker 1: So let's get into this week's edition of the new 25 00:01:19,840 --> 00:01:33,680 Speaker 1: Small Business call Out. What's the name of your business? 26 00:01:33,959 --> 00:01:36,960 Speaker 2: Yeah, you know, I am Jason from Coastal Asbestos where 27 00:01:37,319 --> 00:01:38,399 Speaker 2: based on the Gold Coast. 28 00:01:41,480 --> 00:01:44,080 Speaker 1: Simple terms, what does your business do? 29 00:01:44,560 --> 00:01:47,559 Speaker 2: Yeah, So, Coastal Asbestos is based on the Gold Coast 30 00:01:47,560 --> 00:01:52,560 Speaker 2: and we do all a specials removal aspesisord it's testing, sampling. 31 00:01:53,200 --> 00:01:56,600 Speaker 2: We manage a large scale fuel soil jobs. 32 00:01:57,440 --> 00:01:59,920 Speaker 3: Pretty much. If you've got aspectis you've got us? 33 00:02:01,240 --> 00:02:03,720 Speaker 1: And what inspired you to start your business? 34 00:02:04,080 --> 00:02:05,560 Speaker 3: Yeah, I've got a good story for that too. 35 00:02:05,640 --> 00:02:08,519 Speaker 2: Yeah, on a roof of by trade a metal roofer, 36 00:02:08,840 --> 00:02:13,600 Speaker 2: and that got us into doing some specisy roots and regutters, 37 00:02:13,800 --> 00:02:17,120 Speaker 2: and then probably just on ten years ago, probably ten 38 00:02:17,160 --> 00:02:19,399 Speaker 2: and a half years ago, I just sort of fell 39 00:02:19,400 --> 00:02:21,720 Speaker 2: out of love with roofing. I think a lot of 40 00:02:21,720 --> 00:02:24,640 Speaker 2: people would empathize with this. Sometimes you get to the 41 00:02:24,760 --> 00:02:27,000 Speaker 2: end of like I say, I fell out of love 42 00:02:27,000 --> 00:02:29,639 Speaker 2: with roofing, but I still had a lot of skills 43 00:02:30,080 --> 00:02:34,160 Speaker 2: and that I thought were transferable and I could learn 44 00:02:34,240 --> 00:02:41,000 Speaker 2: transferable business skills. So I went around resort of reinventing myself. 45 00:02:41,680 --> 00:02:43,960 Speaker 3: I called it the Costanza protocol. 46 00:02:44,240 --> 00:02:48,200 Speaker 2: There's an episode of Seinfeld where George Cassander realizes he's 47 00:02:48,240 --> 00:02:50,520 Speaker 2: been doing everything wrong, so he does I'm just going 48 00:02:50,600 --> 00:02:53,880 Speaker 2: to do the opposite of everything. So I changed bank accounts, 49 00:02:53,919 --> 00:02:56,360 Speaker 2: I changed the color of clothes I was wearing. I 50 00:02:56,440 --> 00:02:58,640 Speaker 2: just did that episode, and I went on this journey 51 00:02:58,680 --> 00:03:01,160 Speaker 2: to re sort of reskill myself. 52 00:03:01,600 --> 00:03:03,040 Speaker 3: And one of the things. 53 00:03:02,880 --> 00:03:05,480 Speaker 2: That I did that was really really rewarding was we 54 00:03:05,560 --> 00:03:10,320 Speaker 2: got involved in the twenty eleven Brism floods. We were 55 00:03:10,360 --> 00:03:12,280 Speaker 2: asked by the insurance builders at the time before we 56 00:03:12,320 --> 00:03:15,080 Speaker 2: could strip out some houses as part of the flood response, 57 00:03:15,600 --> 00:03:18,560 Speaker 2: and I had really no idea what I was in for. 58 00:03:18,680 --> 00:03:20,880 Speaker 2: I knew that we would be doing a specialist removal, 59 00:03:20,919 --> 00:03:25,720 Speaker 2: but what it meant was I had to meet with 60 00:03:25,760 --> 00:03:29,840 Speaker 2: the homeowners that have lost everything and talk them through 61 00:03:29,880 --> 00:03:31,600 Speaker 2: what I was going to do when I was actually 62 00:03:31,680 --> 00:03:33,919 Speaker 2: the first stage of the rebuilding of them getting back 63 00:03:33,960 --> 00:03:38,440 Speaker 2: their lives. And the specialist removal gave me the drive 64 00:03:38,520 --> 00:03:41,320 Speaker 2: because I got to help people, because you really need 65 00:03:41,360 --> 00:03:44,839 Speaker 2: something that has a true north to keep you going 66 00:03:44,880 --> 00:03:47,000 Speaker 2: through the good times and the bad times, because believe 67 00:03:47,000 --> 00:03:49,240 Speaker 2: it or not, there's always something come around the corner 68 00:03:49,280 --> 00:03:49,960 Speaker 2: of not being pairs. 69 00:03:49,960 --> 00:03:52,640 Speaker 3: To me, six is thirty years of small business, so 70 00:03:52,760 --> 00:03:54,839 Speaker 3: you really need to know why you're there. 71 00:03:55,320 --> 00:03:59,680 Speaker 2: So I sort of found something that meant a lot 72 00:03:59,720 --> 00:04:02,720 Speaker 2: to me, something I've done before that was really rewarding. 73 00:04:02,880 --> 00:04:06,240 Speaker 2: So we said about from that, we looked where we 74 00:04:06,280 --> 00:04:07,760 Speaker 2: were on the Gold Coast. There was a lot of 75 00:04:07,880 --> 00:04:10,720 Speaker 2: guys doing some amazing work, but there wasn't. 76 00:04:10,440 --> 00:04:12,720 Speaker 3: Like a professional asbecist removal company. 77 00:04:12,800 --> 00:04:15,880 Speaker 2: So we decided that we would set up the first 78 00:04:15,920 --> 00:04:18,479 Speaker 2: like big professional Asbeesist removal. 79 00:04:18,279 --> 00:04:19,440 Speaker 3: Company on the Gold Coast. 80 00:04:19,560 --> 00:04:22,760 Speaker 2: And you know, every day, every week we went through 81 00:04:22,800 --> 00:04:25,240 Speaker 2: list more floods. We were down there for nearly twelve months. 82 00:04:25,520 --> 00:04:29,560 Speaker 2: We've just had a cyclone on Monday on the Gold Coast, 83 00:04:29,880 --> 00:04:32,280 Speaker 2: if you know, and we're gearing up to respond to that. 84 00:04:32,440 --> 00:04:35,400 Speaker 2: So I went from a tradesman doing my thing to 85 00:04:36,160 --> 00:04:40,360 Speaker 2: someone who's actively engaged in the community. And it's really 86 00:04:40,400 --> 00:04:43,000 Speaker 2: really great to be able to help people at their 87 00:04:43,040 --> 00:04:45,280 Speaker 2: lowest pot where they've just lost everything, and be able 88 00:04:45,279 --> 00:04:47,760 Speaker 2: to turn up and say, yes, I'm here, I've got this, 89 00:04:47,880 --> 00:04:49,760 Speaker 2: and we're going to get you back on track. So 90 00:04:50,240 --> 00:04:54,840 Speaker 2: you need something because you know they say things like, oh, 91 00:04:54,880 --> 00:04:58,719 Speaker 2: you're so determined, you're so resilient, But resilience is easy 92 00:04:58,720 --> 00:05:01,520 Speaker 2: when you don't have an option, and by not giving 93 00:05:01,560 --> 00:05:03,720 Speaker 2: yourself an option saying this is what we're doing and 94 00:05:03,800 --> 00:05:06,600 Speaker 2: planning that flag and this is how we go, and 95 00:05:06,600 --> 00:05:10,080 Speaker 2: that's how we approach the business. And it's been rewarding 96 00:05:10,080 --> 00:05:14,800 Speaker 2: and refreshing beyond that the other thirty years I spent working. 97 00:05:15,240 --> 00:05:18,520 Speaker 2: So that's why we do and will continue to do 98 00:05:18,560 --> 00:05:20,440 Speaker 2: this best to move and provide that service. 99 00:05:21,240 --> 00:05:23,920 Speaker 1: What's the most rewarding part of being a small business owner? 100 00:05:25,360 --> 00:05:27,080 Speaker 3: Yeah? I think probably. 101 00:05:29,120 --> 00:05:31,719 Speaker 2: One of the most rewarding things about being a small 102 00:05:31,760 --> 00:05:37,880 Speaker 2: business owners is be able to create a life by design. 103 00:05:38,680 --> 00:05:41,520 Speaker 3: A lot of people fall into small. 104 00:05:41,240 --> 00:05:46,039 Speaker 2: Business or become small business people, and I think there's 105 00:05:46,080 --> 00:05:48,240 Speaker 2: a lot of parts, but I think what we all 106 00:05:48,240 --> 00:05:51,839 Speaker 2: have in common is we don't see any other way. 107 00:05:51,880 --> 00:05:53,720 Speaker 2: Having a job is not an option, or doing these 108 00:05:53,760 --> 00:05:56,080 Speaker 2: other things out an option. So we all have this 109 00:05:56,279 --> 00:06:00,400 Speaker 2: common kicking off point. If you want, I can't see 110 00:06:00,400 --> 00:06:02,320 Speaker 2: any other way, So I'm going to do this. But 111 00:06:02,360 --> 00:06:05,960 Speaker 2: it's just not enough to sustain you through the hard 112 00:06:06,040 --> 00:06:09,680 Speaker 2: and you know the bootstrapping phase or the terror like 113 00:06:09,760 --> 00:06:12,320 Speaker 2: we I've had, just about everything happened that could ever 114 00:06:12,360 --> 00:06:13,400 Speaker 2: have happened. 115 00:06:13,320 --> 00:06:14,400 Speaker 3: In a business to us. 116 00:06:14,480 --> 00:06:16,560 Speaker 2: We lost one of our staff member and five of 117 00:06:16,600 --> 00:06:19,640 Speaker 2: his sons in a house fire eighteen months ago, and 118 00:06:19,839 --> 00:06:21,400 Speaker 2: we lost nearly all of our. 119 00:06:21,200 --> 00:06:23,160 Speaker 3: Long term staff and we had to rebuild. 120 00:06:23,680 --> 00:06:27,719 Speaker 2: But unless you actually know why you were doing it, 121 00:06:27,920 --> 00:06:31,599 Speaker 2: why it's important, and why it has to come from 122 00:06:31,640 --> 00:06:35,040 Speaker 2: in here, it has to be a burning desire. Otherwise 123 00:06:35,680 --> 00:06:38,480 Speaker 2: you're just going to I see a lot of small 124 00:06:38,520 --> 00:06:41,560 Speaker 2: businesses that are just hanging in there and surviving, and 125 00:06:41,760 --> 00:06:44,440 Speaker 2: they kind of get stuck going through the motions, and 126 00:06:45,720 --> 00:06:47,320 Speaker 2: I think a lot of people are stuck in them, 127 00:06:47,680 --> 00:06:50,880 Speaker 2: and I just feel really sorry for him because I. 128 00:06:50,800 --> 00:06:52,480 Speaker 3: Think they got to that point where I don't see 129 00:06:52,480 --> 00:06:53,200 Speaker 3: any other way. 130 00:06:53,640 --> 00:06:57,080 Speaker 2: But they don't have this laser focus on this north 131 00:06:57,120 --> 00:07:01,880 Speaker 2: star that they know. For us, all I have to 132 00:07:01,960 --> 00:07:06,240 Speaker 2: do is keep my people safe and our customers safe. 133 00:07:06,920 --> 00:07:07,320 Speaker 3: That's it. 134 00:07:07,480 --> 00:07:12,240 Speaker 2: Everything else is like in business, you're supposed to make profits, 135 00:07:12,240 --> 00:07:14,360 Speaker 2: you're supposed to look after your customers, You're supposed to 136 00:07:14,360 --> 00:07:17,680 Speaker 2: do all those things absolutely, But if I focus on 137 00:07:17,800 --> 00:07:22,000 Speaker 2: managing my time my energy and my focus to make 138 00:07:22,040 --> 00:07:25,440 Speaker 2: sure that my people and my customsm are safe. That's 139 00:07:25,560 --> 00:07:28,920 Speaker 2: all I need to do, no matter what happens. And 140 00:07:29,480 --> 00:07:32,680 Speaker 2: it's really it's really refreshing. You know, all the victories 141 00:07:32,680 --> 00:07:35,720 Speaker 2: are sweeter, and when things are going to go well, 142 00:07:36,480 --> 00:07:38,880 Speaker 2: we get to we get to reflect and do and 143 00:07:39,080 --> 00:07:43,360 Speaker 2: learn and rebuild from that because we're always looking past 144 00:07:43,400 --> 00:07:46,400 Speaker 2: what's in front of us. There's a sense of freedom 145 00:07:46,440 --> 00:07:50,200 Speaker 2: and achievement knowing that, you know, we've got ten staff. 146 00:07:50,240 --> 00:07:54,080 Speaker 2: I'm responsible for those families to put food on the table, 147 00:07:54,520 --> 00:07:56,800 Speaker 2: and you know, like I say the boys, you know, 148 00:07:56,880 --> 00:07:58,520 Speaker 2: my number one job is to keep you safe and 149 00:07:58,600 --> 00:08:02,040 Speaker 2: keep you working that challenge and meeting that challenge. 150 00:08:02,160 --> 00:08:03,680 Speaker 3: You know, it's not always easy. 151 00:08:03,720 --> 00:08:06,320 Speaker 2: Like we've just had a cyclone and everybody sort of 152 00:08:06,320 --> 00:08:09,120 Speaker 2: consolidating and stuff. I spent the whole day like on 153 00:08:09,160 --> 00:08:12,440 Speaker 2: the phone, ringing, checking, checking, making sure, setting the guys 154 00:08:12,520 --> 00:08:13,560 Speaker 2: up for the next week. 155 00:08:14,320 --> 00:08:18,120 Speaker 3: It's so rewarding to be able to look at your 156 00:08:18,160 --> 00:08:18,720 Speaker 3: younger staff. 157 00:08:18,800 --> 00:08:21,360 Speaker 2: We a lot of our stuff are younger, and like 158 00:08:21,440 --> 00:08:23,000 Speaker 2: to be honest, a lot of them are young enough 159 00:08:23,000 --> 00:08:27,480 Speaker 2: to be my sons and say to them, look at me, 160 00:08:27,920 --> 00:08:31,760 Speaker 2: I didn't go to university. I've worked hard, I've taken 161 00:08:31,840 --> 00:08:34,680 Speaker 2: reask I've done the right things, and I will help 162 00:08:34,720 --> 00:08:38,280 Speaker 2: you do the same things. And just to see people 163 00:08:38,880 --> 00:08:42,280 Speaker 2: respond in that way, like I would be the happiest 164 00:08:42,320 --> 00:08:44,160 Speaker 2: man in the world if one of my staff took 165 00:08:44,200 --> 00:08:47,880 Speaker 2: over my job. But they're not there yet. And I 166 00:08:47,880 --> 00:08:51,400 Speaker 2: think the opportunity to help young people who want to 167 00:08:51,400 --> 00:08:53,959 Speaker 2: come into the workforce. This isn't a trade by any 168 00:08:53,960 --> 00:08:56,880 Speaker 2: stretch of the imagination, but you can make tradesmen like 169 00:08:56,960 --> 00:09:01,319 Speaker 2: money and have a tradesman like lifestyle, and it's really 170 00:09:01,400 --> 00:09:04,040 Speaker 2: rewarding to be able to say to people, hey, come here. 171 00:09:04,040 --> 00:09:05,920 Speaker 3: That's why we run a professional organization. 172 00:09:06,000 --> 00:09:10,600 Speaker 2: That's why we have training programs, and you know, just 173 00:09:10,760 --> 00:09:15,960 Speaker 2: changing people's lives as a business owner is probably you know, 174 00:09:16,040 --> 00:09:18,640 Speaker 2: see these guys, they come in and they're shy, and 175 00:09:19,000 --> 00:09:21,400 Speaker 2: all of a sudden they're superstars. 176 00:09:21,720 --> 00:09:22,280 Speaker 3: We love it. 177 00:09:24,880 --> 00:09:27,400 Speaker 1: How confident are you in this train government's ability to 178 00:09:27,520 --> 00:09:30,120 Speaker 1: support small businesses effectively? 179 00:09:30,960 --> 00:09:34,600 Speaker 2: How would I rate the government's ability to support small 180 00:09:34,640 --> 00:09:37,920 Speaker 2: business Well, they probably have to know who we are 181 00:09:38,040 --> 00:09:41,640 Speaker 2: first to be able to support us. I think they 182 00:09:41,720 --> 00:09:44,640 Speaker 2: just see small businesses some sort of sugar daddy we 183 00:09:44,720 --> 00:09:47,560 Speaker 2: collect all the taxes, we pay taxes, and we pump 184 00:09:47,600 --> 00:09:51,559 Speaker 2: them through. We hire ninety seven percent of the people 185 00:09:51,559 --> 00:09:55,120 Speaker 2: in the economy and provide a massive chunk of. 186 00:09:55,160 --> 00:09:57,240 Speaker 3: Change for them to run the government. 187 00:09:57,640 --> 00:10:01,480 Speaker 2: But they don't seem to be interested in until they 188 00:10:01,520 --> 00:10:03,920 Speaker 2: want everything from us. 189 00:10:04,559 --> 00:10:05,079 Speaker 3: I don't think that. 190 00:10:05,520 --> 00:10:10,880 Speaker 2: I don't see how a career politician could understand the 191 00:10:11,000 --> 00:10:14,400 Speaker 2: day to day struggles of people who not only have 192 00:10:14,520 --> 00:10:16,360 Speaker 2: to get to work, even though it's our business, we 193 00:10:16,440 --> 00:10:18,280 Speaker 2: have to get to the work. We have to make 194 00:10:18,320 --> 00:10:21,080 Speaker 2: the money, we have to provide for other people. All 195 00:10:21,120 --> 00:10:24,720 Speaker 2: the challenges, cash flow challenges, you know, too much work, 196 00:10:24,800 --> 00:10:25,680 Speaker 2: not enough work. 197 00:10:26,559 --> 00:10:27,720 Speaker 3: I just don't see how. 198 00:10:28,120 --> 00:10:32,040 Speaker 2: And they talk like I'm part of some industry organizations. 199 00:10:32,520 --> 00:10:35,600 Speaker 2: Now they'll go and talk to those guys and they're amazing, 200 00:10:35,679 --> 00:10:38,920 Speaker 2: don't get me wrong, but they're not a specist remove 201 00:10:38,920 --> 00:10:39,920 Speaker 2: what company owners. 202 00:10:40,520 --> 00:10:42,880 Speaker 3: They may have been a long time ago, but they're not. 203 00:10:43,240 --> 00:10:45,760 Speaker 2: No one's ever come and spoke to me and said, like, 204 00:10:45,840 --> 00:10:48,480 Speaker 2: how's it going, mat Like ten years, we started. 205 00:10:48,360 --> 00:10:51,280 Speaker 3: From nothing and we've gone up and down, up and down. 206 00:10:51,280 --> 00:10:55,880 Speaker 2: We've managed about four or five national disasters, staff shortages, 207 00:10:55,920 --> 00:10:58,160 Speaker 2: all these kind of things. I think it would be 208 00:10:59,040 --> 00:11:01,560 Speaker 2: horrifying to them. These guys, they would probably sit me 209 00:11:01,600 --> 00:11:04,080 Speaker 2: down and go while on earth would you do any 210 00:11:04,120 --> 00:11:07,040 Speaker 2: of this for the return that you get, because I 211 00:11:07,240 --> 00:11:11,760 Speaker 2: really don't think they have any sort of level of 212 00:11:11,840 --> 00:11:15,240 Speaker 2: empathy or insight in what it actually takes. 213 00:11:15,480 --> 00:11:18,200 Speaker 3: And you know what, it's actually quite. 214 00:11:18,040 --> 00:11:22,320 Speaker 2: Shocking because we're a bunch of divergent thinkers. 215 00:11:23,600 --> 00:11:26,400 Speaker 3: We're motivated, we're strong. 216 00:11:27,040 --> 00:11:30,040 Speaker 2: You know, and we sort of like because we're not 217 00:11:30,760 --> 00:11:33,840 Speaker 2: in front of them, we don't get sort of we 218 00:11:33,840 --> 00:11:35,440 Speaker 2: don't get any input into the nation. 219 00:11:35,559 --> 00:11:38,840 Speaker 3: We are building the nation, and we don't have any input. 220 00:11:38,920 --> 00:11:39,480 Speaker 3: Nobody wants to. 221 00:11:39,559 --> 00:11:41,679 Speaker 2: They talk to the heads of associations, or they talk 222 00:11:41,720 --> 00:11:46,280 Speaker 2: to universities, or they talk to about anyone who. 223 00:11:46,240 --> 00:11:48,079 Speaker 3: Pushes themselves in front of them. 224 00:11:48,320 --> 00:11:52,600 Speaker 2: But you know, I think as like, I'm probably lucky 225 00:11:52,679 --> 00:11:55,839 Speaker 2: because my business has been ten years and established it. 226 00:11:55,840 --> 00:11:59,080 Speaker 3: It takes about five years of hard. 227 00:11:59,160 --> 00:12:02,000 Speaker 2: Grind to get to a point where you start getting 228 00:12:02,080 --> 00:12:04,440 Speaker 2: repeat business and you can start to build and build 229 00:12:04,520 --> 00:12:06,760 Speaker 2: and build, and there is like I can feel that 230 00:12:06,800 --> 00:12:10,959 Speaker 2: pressure point come off. But that's probably the first time 231 00:12:10,960 --> 00:12:14,439 Speaker 2: anyone in government's ever heard that, and probably doesn't understand. 232 00:12:14,040 --> 00:12:14,720 Speaker 1: What that means. 233 00:12:15,480 --> 00:12:17,480 Speaker 2: So you know, if we were if this is a 234 00:12:17,520 --> 00:12:20,520 Speaker 2: business and we were shareholders, we'd have a lot more 235 00:12:20,520 --> 00:12:23,120 Speaker 2: to say because with the amount of input that we have, 236 00:12:23,240 --> 00:12:25,360 Speaker 2: you know, it doesn't matter how much money I make, 237 00:12:25,440 --> 00:12:27,840 Speaker 2: it doesn't matter how much tax I pay. I only 238 00:12:27,880 --> 00:12:31,240 Speaker 2: get one vote and I think that suits them down 239 00:12:31,280 --> 00:12:31,880 Speaker 2: to the ground. 240 00:12:32,840 --> 00:12:35,440 Speaker 1: What challenges have you faced as a small business owner 241 00:12:35,760 --> 00:12:38,160 Speaker 1: and how do they impact your business? Did they affect 242 00:12:38,200 --> 00:12:41,000 Speaker 1: your family members, did they affect your relationships? 243 00:12:41,120 --> 00:12:41,360 Speaker 3: Yeah? 244 00:12:41,400 --> 00:12:44,080 Speaker 2: So, we like every other small business in Australia, it's 245 00:12:44,120 --> 00:12:47,199 Speaker 2: getting staff is a big problem. You know, Like we've 246 00:12:47,280 --> 00:12:50,240 Speaker 2: we've changed, We've changed a lot of different strategies. 247 00:12:50,600 --> 00:12:52,760 Speaker 3: We advertise on seek. We've had to learn how to 248 00:12:52,800 --> 00:12:54,720 Speaker 3: write ads that we can attract people. 249 00:12:55,160 --> 00:12:57,480 Speaker 2: But you know, there's a lot of there's a lot 250 00:12:57,480 --> 00:13:00,679 Speaker 2: of like fit and healthy people in Australia that are 251 00:13:00,720 --> 00:13:05,600 Speaker 2: immigrants that he has study or that are restricted in 252 00:13:05,640 --> 00:13:10,320 Speaker 2: the amount of hours that they work. Now, I think 253 00:13:10,360 --> 00:13:13,000 Speaker 2: a lot of listeners would agree I have a business 254 00:13:13,320 --> 00:13:17,000 Speaker 2: that not many people would want to enter into. Now, 255 00:13:17,360 --> 00:13:19,480 Speaker 2: there's plenty of people that want to do this work. 256 00:13:19,559 --> 00:13:22,160 Speaker 2: I can guarantee you that, but we don't get any 257 00:13:22,200 --> 00:13:26,040 Speaker 2: assistance in sort of like going, Okay, Jason's in it's 258 00:13:26,080 --> 00:13:27,280 Speaker 2: a high risk business. 259 00:13:28,320 --> 00:13:31,000 Speaker 3: We've just had a cyclone or we've just had a flood. 260 00:13:31,360 --> 00:13:34,120 Speaker 3: How can we help him get everything back on track? 261 00:13:34,160 --> 00:13:36,280 Speaker 2: Because I can tell you right now, if it's not 262 00:13:36,400 --> 00:13:39,560 Speaker 2: me doing it, it's backyardist and blocks who don't know 263 00:13:39,600 --> 00:13:42,680 Speaker 2: what they're doing and they're not doing it properly. They're 264 00:13:42,720 --> 00:13:46,960 Speaker 2: not following the rules, so they're letting by not responding 265 00:13:47,679 --> 00:13:51,640 Speaker 2: or pivoting when we need an instant and influx of workers. 266 00:13:53,240 --> 00:13:54,920 Speaker 2: We've just had to spend a lot of money. We 267 00:13:55,000 --> 00:13:59,760 Speaker 2: spend probably fifteen sixteen thousand dollars a year on recruiting. 268 00:14:00,040 --> 00:14:04,640 Speaker 2: It's because we just we is so hard. But I 269 00:14:04,640 --> 00:14:05,840 Speaker 2: think everyone's the same. 270 00:14:05,679 --> 00:14:10,280 Speaker 3: At the moment, and just we're in a unique situation 271 00:14:10,400 --> 00:14:10,719 Speaker 3: as well. 272 00:14:10,760 --> 00:14:13,439 Speaker 2: We work across borders, so we sit on the New 273 00:14:13,440 --> 00:14:17,040 Speaker 2: South Wales Queensland border. I have to talk to the 274 00:14:17,080 --> 00:14:20,400 Speaker 2: New South Wales EPA and the New South Wales Safe 275 00:14:20,440 --> 00:14:24,440 Speaker 2: Work and sometimes New South Wales Transport and Queensland double 276 00:14:24,480 --> 00:14:28,080 Speaker 2: over again. There's two different systems. They don't sort of 277 00:14:28,120 --> 00:14:32,920 Speaker 2: line up. It's a massive amount of compliance work. You know, 278 00:14:33,200 --> 00:14:35,720 Speaker 2: this business when I had my roofing business that was 279 00:14:35,760 --> 00:14:38,600 Speaker 2: a building trade. It was like, you would never believe 280 00:14:38,640 --> 00:14:41,920 Speaker 2: how much more simpler it was to put roofs on 281 00:14:42,000 --> 00:14:44,840 Speaker 2: houses than it is to keep people safe from asbestos. 282 00:14:45,320 --> 00:14:48,640 Speaker 2: And I had one hundred percent agree with the safety stuff. 283 00:14:48,640 --> 00:14:49,960 Speaker 2: This this has to be done properly. 284 00:14:50,000 --> 00:14:52,960 Speaker 3: That there is that's there is no negotiation on that. 285 00:14:53,320 --> 00:14:56,360 Speaker 2: But I think there's a lot of regulations that sort 286 00:14:56,360 --> 00:14:58,920 Speaker 2: of that we have to pay to be part of. 287 00:14:59,080 --> 00:15:01,000 Speaker 2: And we have and a us on a lot of 288 00:15:01,000 --> 00:15:04,760 Speaker 2: money and add me in, and we employ safety people, 289 00:15:04,800 --> 00:15:08,360 Speaker 2: we employ lawyers to protect us in case that we 290 00:15:08,440 --> 00:15:10,680 Speaker 2: miss something because we're overworked because. 291 00:15:10,400 --> 00:15:11,560 Speaker 3: We can't get staffed. 292 00:15:12,200 --> 00:15:15,480 Speaker 2: And I think the government sort of needs to look 293 00:15:15,520 --> 00:15:18,320 Speaker 2: at industries and go, what's actually part of this history, 294 00:15:18,360 --> 00:15:22,120 Speaker 2: what do these people do and start thinking of ways 295 00:15:21,520 --> 00:15:24,600 Speaker 2: to help us Because a lot of small. 296 00:15:24,360 --> 00:15:27,480 Speaker 3: Business owners work in sixty seventy hours a week. What 297 00:15:27,520 --> 00:15:28,280 Speaker 3: that does is. 298 00:15:29,880 --> 00:15:35,160 Speaker 2: It stifles creation, creativity, and it stifles divergent thinking. 299 00:15:35,240 --> 00:15:37,400 Speaker 3: So you sort of you end up in the lane 300 00:15:37,400 --> 00:15:38,359 Speaker 3: of what's available. 301 00:15:38,560 --> 00:15:42,080 Speaker 2: And now the government's at there, they're the ones providing 302 00:15:42,120 --> 00:15:46,600 Speaker 2: all the lane of what's available. Being having not many options, 303 00:15:48,040 --> 00:15:51,400 Speaker 2: I think is I think they could do more, Like they. 304 00:15:51,280 --> 00:15:53,040 Speaker 3: Know what's going on in the whole world. 305 00:15:53,160 --> 00:15:55,800 Speaker 2: We don't get to travel and go to junkets and 306 00:15:55,840 --> 00:15:57,600 Speaker 2: all this kind and see what's going on. They must 307 00:15:57,640 --> 00:16:01,160 Speaker 2: know what's going on in other countries and they must 308 00:16:01,240 --> 00:16:03,760 Speaker 2: see what works, and they're not bringing it to us 309 00:16:03,800 --> 00:16:05,000 Speaker 2: and saying, hey, guys, did. 310 00:16:04,880 --> 00:16:06,960 Speaker 3: You know you could do this? Did you know you 311 00:16:07,000 --> 00:16:09,280 Speaker 3: could solve these problems this way? 312 00:16:09,720 --> 00:16:14,240 Speaker 2: Nothing has any substance we get from them. 313 00:16:14,320 --> 00:16:16,960 Speaker 1: If you'd advise Australian government on one action to take 314 00:16:17,080 --> 00:16:20,560 Speaker 1: to better support small businesses, what would it be. 315 00:16:21,400 --> 00:16:29,280 Speaker 2: Yeah, the situation with how government assists it's the same 316 00:16:29,320 --> 00:16:32,080 Speaker 2: as like when we do floodwork or any disaster works. 317 00:16:32,480 --> 00:16:35,800 Speaker 2: Everybody opens out the bottom draw and the back cupboard 318 00:16:36,040 --> 00:16:40,040 Speaker 2: and with great intentions and sends that off. What people 319 00:16:40,080 --> 00:16:42,520 Speaker 2: need is cash and resources, you know what I mean, 320 00:16:42,560 --> 00:16:43,960 Speaker 2: that's what that's what we need. 321 00:16:44,320 --> 00:16:47,640 Speaker 3: And I know that there's a lot of grants, but 322 00:16:48,440 --> 00:16:51,480 Speaker 3: they're very tedious, you know, to apply for. 323 00:16:52,880 --> 00:16:58,800 Speaker 2: They're often they don't seem to have any value. They said, 324 00:16:58,920 --> 00:17:04,240 Speaker 2: they seem to be token gestures and if they are limited. Yeah, absolutely, 325 00:17:04,280 --> 00:17:08,000 Speaker 2: there's businesses out there that are probably medium to large. 326 00:17:08,040 --> 00:17:11,480 Speaker 2: There's definitely not small businesses that have got people accessing 327 00:17:11,480 --> 00:17:12,440 Speaker 2: those grants constantly. 328 00:17:12,520 --> 00:17:13,919 Speaker 3: So what can we get? What can we get? What 329 00:17:13,960 --> 00:17:15,720 Speaker 3: can we get? What can we get? 330 00:17:16,040 --> 00:17:19,199 Speaker 2: You know, I'm not saying we need handouts, but if 331 00:17:19,280 --> 00:17:24,840 Speaker 2: we have a massive upturn in demand or whatever, we 332 00:17:24,840 --> 00:17:27,520 Speaker 2: should be able to get some sort of There should 333 00:17:27,560 --> 00:17:30,760 Speaker 2: be something in place. I can only talk about my 334 00:17:30,840 --> 00:17:35,840 Speaker 2: business and my industry. If there's a cyclone like just here, 335 00:17:36,440 --> 00:17:39,720 Speaker 2: or a flood or something like that, there should be 336 00:17:39,760 --> 00:17:42,840 Speaker 2: some Right, Okay, Jason, what do you need? How can 337 00:17:42,880 --> 00:17:45,040 Speaker 2: we help you? How can we need to get these people? 338 00:17:45,160 --> 00:17:47,600 Speaker 2: Because we're in the middle of a housing crisis, and 339 00:17:47,640 --> 00:17:50,679 Speaker 2: we're in the middle of the cost of living crisis now, 340 00:17:51,200 --> 00:17:53,720 Speaker 2: thousands of people. When we went to lis More, I'll 341 00:17:53,720 --> 00:17:54,720 Speaker 2: talk about that a lot. 342 00:17:55,040 --> 00:17:56,080 Speaker 3: The whole town was. 343 00:17:56,000 --> 00:18:01,199 Speaker 2: Empty, The community was shattered, The community was was like 344 00:18:01,440 --> 00:18:03,960 Speaker 2: just spread to the four corners of the win because it's 345 00:18:03,960 --> 00:18:07,000 Speaker 2: in a rural area. Now, the only people in that 346 00:18:07,040 --> 00:18:10,280 Speaker 2: town were tradees, and we were fighting and trying to 347 00:18:10,320 --> 00:18:12,040 Speaker 2: get it done as fast as we could, but we 348 00:18:12,040 --> 00:18:14,920 Speaker 2: couldn't get access to things like they closed our tip 349 00:18:15,000 --> 00:18:18,320 Speaker 2: the best as tip and sent us into Queensland. The 350 00:18:18,400 --> 00:18:21,480 Speaker 2: paperwork for that was two weeks each way. Now it's 351 00:18:21,600 --> 00:18:28,360 Speaker 2: just bureaucracy gone. Man, the grants should be Maybe sometimes 352 00:18:28,359 --> 00:18:31,400 Speaker 2: we don't need cash. Maybe we just need a streamline system. 353 00:18:31,600 --> 00:18:33,200 Speaker 2: Let's get some stuff fast tracked. 354 00:18:33,240 --> 00:18:35,280 Speaker 3: You know what I mean. Let's go right, you need 355 00:18:35,320 --> 00:18:37,560 Speaker 3: to do this. We see there's a need. Let's get 356 00:18:37,560 --> 00:18:39,520 Speaker 3: this fast tracked and get onto it. 357 00:18:40,400 --> 00:18:42,200 Speaker 2: Because I don't have time to sit there and pour 358 00:18:42,280 --> 00:18:44,480 Speaker 2: over the grants every night and try to apply for 359 00:18:44,560 --> 00:18:46,119 Speaker 2: them and reply and reply. 360 00:18:46,520 --> 00:18:48,359 Speaker 3: How about you go, Look, it was on the news. 361 00:18:48,400 --> 00:18:51,240 Speaker 3: There's no secret what happened. You know. Let's get in 362 00:18:51,280 --> 00:18:53,639 Speaker 3: and help people. I can help them. 363 00:18:54,760 --> 00:18:57,560 Speaker 2: I can get it back in hours, because what we 364 00:18:57,600 --> 00:19:00,760 Speaker 2: do is I have to get in there first and 365 00:19:00,800 --> 00:19:03,520 Speaker 2: make it safe for everybody else to rebuild the house. 366 00:19:04,840 --> 00:19:07,840 Speaker 3: So you know, this is where the money needs to be. 367 00:19:07,920 --> 00:19:08,640 Speaker 3: All the support. 368 00:19:08,720 --> 00:19:11,719 Speaker 2: This's just say, support needs to come where it's needed 369 00:19:12,040 --> 00:19:13,960 Speaker 2: instead of just walking around going on. We're going to 370 00:19:13,960 --> 00:19:16,200 Speaker 2: give I think people are getting twelve hundred dollars or 371 00:19:16,440 --> 00:19:18,640 Speaker 2: three hundred dollars and stuff like that, and I'm sure 372 00:19:18,640 --> 00:19:21,120 Speaker 2: that they need it. But if we got some support 373 00:19:21,200 --> 00:19:25,400 Speaker 2: in other ways, that they could streamline the rebuilding process 374 00:19:25,440 --> 00:19:28,800 Speaker 2: that they love to talk about. You know, politicians these 375 00:19:28,840 --> 00:19:31,600 Speaker 2: things to get done, and they stand there with cutting 376 00:19:31,680 --> 00:19:34,200 Speaker 2: ribbons and getting cheers and stuff like that like they 377 00:19:34,240 --> 00:19:37,399 Speaker 2: deserve it. But all they've just turned up and without 378 00:19:37,440 --> 00:19:41,560 Speaker 2: any scrutiny, just taken you know, like the adf of 379 00:19:41,640 --> 00:19:45,040 Speaker 2: being involved in these things. And that's great, but it's 380 00:19:45,119 --> 00:19:49,679 Speaker 2: really I don't really think that they've ever taken the 381 00:19:49,760 --> 00:19:53,360 Speaker 2: time to see what goes on in small businesses and 382 00:19:53,440 --> 00:19:58,480 Speaker 2: the grants. I think they're just a lot of people 383 00:19:58,520 --> 00:20:02,960 Speaker 2: just don't understand them. I think the government needs to 384 00:20:02,960 --> 00:20:05,879 Speaker 2: look at the resources, the literal, the minerals, and the 385 00:20:05,920 --> 00:20:10,119 Speaker 2: resources and the and the the economy and how they 386 00:20:10,160 --> 00:20:12,719 Speaker 2: can grow it so that they could because when you're 387 00:20:12,760 --> 00:20:15,240 Speaker 2: in small business, when you get a bit more successful, 388 00:20:15,840 --> 00:20:19,080 Speaker 2: you can have what I call expensive ideas. You start 389 00:20:19,080 --> 00:20:21,320 Speaker 2: making a bit of money, you start oh, maybe we 390 00:20:21,359 --> 00:20:24,000 Speaker 2: can invest in this, maybe we can diversify into this, 391 00:20:24,440 --> 00:20:27,760 Speaker 2: and all. The Australian government has all those resources at 392 00:20:27,760 --> 00:20:31,639 Speaker 2: their fingertips, yet they seem to be willing to just 393 00:20:31,760 --> 00:20:34,520 Speaker 2: trade our future away for a little bit of money 394 00:20:34,560 --> 00:20:37,159 Speaker 2: right now, where they could be holding the money like 395 00:20:37,240 --> 00:20:40,119 Speaker 2: they do in Western Australia with the mining levee, and 396 00:20:40,119 --> 00:20:43,119 Speaker 2: they've been able to build this fund now that that 397 00:20:43,200 --> 00:20:46,399 Speaker 2: money could be used to go right, how do we 398 00:20:46,440 --> 00:20:47,080 Speaker 2: build the nation? 399 00:20:48,320 --> 00:20:50,400 Speaker 3: Are? Where are the where are the people that can 400 00:20:50,400 --> 00:20:53,200 Speaker 3: help us build the nation? What brings us up instead 401 00:20:53,200 --> 00:20:53,960 Speaker 3: of looking. 402 00:20:53,640 --> 00:20:57,480 Speaker 2: To overseas or or other ways to try and get 403 00:20:57,520 --> 00:21:00,199 Speaker 2: more money from coal, more money, more money so that 404 00:21:00,240 --> 00:21:01,840 Speaker 2: they can spend it on projects. 405 00:21:01,880 --> 00:21:03,639 Speaker 3: You know, we had a road out in front of 406 00:21:03,640 --> 00:21:04,200 Speaker 3: my house. 407 00:21:04,040 --> 00:21:06,160 Speaker 2: And went for two years and it was one kilometer. 408 00:21:07,119 --> 00:21:10,080 Speaker 2: That's not a good use of resources. You know, These 409 00:21:10,119 --> 00:21:13,320 Speaker 2: resources I think have been squandered by the government because 410 00:21:14,600 --> 00:21:17,520 Speaker 2: I guess it's just taxpayers money, you know, and they 411 00:21:17,520 --> 00:21:22,240 Speaker 2: don't understand. As a small business owner, we scrimped, we save, 412 00:21:22,000 --> 00:21:25,679 Speaker 2: we run lean and hard for years and years and 413 00:21:25,760 --> 00:21:29,200 Speaker 2: years and years, so it becomes second nature. And I 414 00:21:29,240 --> 00:21:33,480 Speaker 2: don't get that. That's how we become great, that's how 415 00:21:34,000 --> 00:21:37,320 Speaker 2: we be able to give people opportunities. That's how we're 416 00:21:37,359 --> 00:21:40,240 Speaker 2: building the nation. And I don't see the same response 417 00:21:40,280 --> 00:21:43,720 Speaker 2: from the government. I think they need to start tightening up, 418 00:21:44,200 --> 00:21:47,080 Speaker 2: making better financial decisions so that we've got more well 419 00:21:47,200 --> 00:21:51,560 Speaker 2: so that they can put more into meaningful programs that 420 00:21:51,600 --> 00:21:55,879 Speaker 2: will actually help grow this nation instead of just going oh, well, 421 00:21:55,920 --> 00:21:58,040 Speaker 2: we're part of trading and let's just sell this and 422 00:21:58,080 --> 00:22:00,960 Speaker 2: sell that and see how we go. There doesn't seem 423 00:22:01,000 --> 00:22:05,400 Speaker 2: to be any nation building going on because we've got 424 00:22:05,800 --> 00:22:09,639 Speaker 2: incredibly smart people who have to leave the country because 425 00:22:09,640 --> 00:22:14,120 Speaker 2: there's not opportunities here. You know, we could create those 426 00:22:14,160 --> 00:22:17,240 Speaker 2: opportunities here. I mean, look what's happened with technology. The 427 00:22:17,280 --> 00:22:19,760 Speaker 2: world's flat. Now you can work anywhere in the world. 428 00:22:19,760 --> 00:22:24,560 Speaker 2: You can have an international business from anywhere in the world, 429 00:22:24,920 --> 00:22:27,560 Speaker 2: and those kind of business will bring a lot of 430 00:22:27,600 --> 00:22:29,280 Speaker 2: wealth to Australia that they'll be able to. 431 00:22:29,280 --> 00:22:30,959 Speaker 3: Put back into nation building. 432 00:22:31,440 --> 00:22:34,320 Speaker 2: So the policy I think that they should focus on 433 00:22:34,520 --> 00:22:37,240 Speaker 2: is just having a real good look at the way 434 00:22:37,359 --> 00:22:42,200 Speaker 2: everything's how expenditure's done, how this money that we get 435 00:22:42,320 --> 00:22:46,640 Speaker 2: from from levees and taxes, what we're actually doing with it, 436 00:22:47,119 --> 00:22:50,159 Speaker 2: and start looking at some of the unique resources that 437 00:22:50,200 --> 00:22:53,160 Speaker 2: we do have and using them for the better of 438 00:22:53,240 --> 00:22:54,080 Speaker 2: every Australian. 439 00:22:55,280 --> 00:22:57,080 Speaker 1: What is the one thing you wish more people knew 440 00:22:57,119 --> 00:23:01,120 Speaker 1: about your business? Where can people find you and your business? 441 00:23:01,320 --> 00:23:03,040 Speaker 1: Let us know if. 442 00:23:02,880 --> 00:23:05,280 Speaker 2: There's one thing I knew that I knew more people 443 00:23:05,359 --> 00:23:09,600 Speaker 2: knew about my business, and it's not so much my business, 444 00:23:09,640 --> 00:23:10,719 Speaker 2: it's part of our mission. 445 00:23:10,840 --> 00:23:17,600 Speaker 3: So we realized a long time ago that the biggest competition, 446 00:23:17,960 --> 00:23:18,520 Speaker 3: if you want to. 447 00:23:18,600 --> 00:23:21,840 Speaker 2: Use that word, of having in our business was education. 448 00:23:22,960 --> 00:23:25,960 Speaker 2: A lot of people don't know anything about asbestos. They're 449 00:23:25,960 --> 00:23:28,840 Speaker 2: not wary of it, that they don't know about it, 450 00:23:28,920 --> 00:23:31,159 Speaker 2: And to be honest, why would you if you did 451 00:23:31,160 --> 00:23:34,240 Speaker 2: a poll of your listeners. It's not really something in 452 00:23:35,160 --> 00:23:40,080 Speaker 2: their wheelhouse. So I've sort of gone out on my 453 00:23:40,240 --> 00:23:44,880 Speaker 2: own and I've. 454 00:23:43,119 --> 00:23:44,439 Speaker 3: Created a YouTube channel. 455 00:23:44,680 --> 00:23:47,760 Speaker 2: It's about fourteen years old now and I've got over 456 00:23:47,800 --> 00:23:51,480 Speaker 2: three hundred videos on it, and all those videos are 457 00:23:51,520 --> 00:23:53,960 Speaker 2: about this is where I've been doing a lot of 458 00:23:54,000 --> 00:23:57,199 Speaker 2: shorts going this is where I found it today because 459 00:23:58,119 --> 00:24:02,480 Speaker 2: I can impact more people with education then I can 460 00:24:02,560 --> 00:24:03,320 Speaker 2: by saying, oh, we. 461 00:24:03,320 --> 00:24:05,439 Speaker 3: Do a spestist. Look at us, we're amazing. You know 462 00:24:05,480 --> 00:24:07,960 Speaker 3: what we should be amazing if we're doing asbestos. 463 00:24:08,040 --> 00:24:10,760 Speaker 2: I'm not going to use that as a marketing employee, 464 00:24:10,800 --> 00:24:15,400 Speaker 2: but I, honestly, with my whole heart, believe that if 465 00:24:15,440 --> 00:24:19,600 Speaker 2: more people just took the time to educate themselves when 466 00:24:19,600 --> 00:24:22,640 Speaker 2: they buy house and say this is what we've got, 467 00:24:22,680 --> 00:24:26,080 Speaker 2: so the quick some quick facts for people. If your 468 00:24:26,080 --> 00:24:29,360 Speaker 2: house is built before ninety ninety, or workplace it may 469 00:24:29,560 --> 00:24:31,800 Speaker 2: it's more than likely to have a spesis in it. 470 00:24:33,040 --> 00:24:35,119 Speaker 2: If there's nothing else you take away from this, and 471 00:24:35,160 --> 00:24:38,639 Speaker 2: you just know that, and a specist company is readily available. 472 00:24:38,680 --> 00:24:42,080 Speaker 2: There's over three hundred videos on the Coastal of Specist 473 00:24:42,119 --> 00:24:45,360 Speaker 2: Removal YouTube channel, and I do a bit on Facebook 474 00:24:45,400 --> 00:24:46,680 Speaker 2: and stuff, but that's the main source. 475 00:24:46,720 --> 00:24:48,920 Speaker 3: Plus our website, coastalospacis dot. 476 00:24:48,760 --> 00:24:54,440 Speaker 2: Com dou and we have an outward message of education 477 00:24:54,840 --> 00:24:58,520 Speaker 2: because this stuff's really bad and it can ruin and 478 00:24:58,680 --> 00:25:02,719 Speaker 2: ruins lives. I can't get to everybody's house, but I 479 00:25:02,760 --> 00:25:05,960 Speaker 2: can through my YouTube channel, and that's why I do it.