1 00:00:05,000 --> 00:00:11,039 Speaker 1: Welcome to the Mentor. I'm Mark Boris. Paul Grossman, Welcome 2 00:00:11,080 --> 00:00:11,800 Speaker 1: to Mentor. Mate. 3 00:00:11,920 --> 00:00:13,320 Speaker 2: Thanks Mark could be here. 4 00:00:13,920 --> 00:00:15,920 Speaker 1: One of my favorite brands. You're the CEO of R 5 00:00:15,920 --> 00:00:22,800 Speaker 1: O M. Williams. For me, it's boots and sometimes pants, trousers, 6 00:00:22,800 --> 00:00:28,720 Speaker 1: definitely waterproof jackets. Is ze Kubra had sort of included 7 00:00:28,720 --> 00:00:29,760 Speaker 1: in the Row Williams range. 8 00:00:29,760 --> 00:00:32,000 Speaker 2: It's a different it's a different brand. It's definitely in 9 00:00:32,040 --> 00:00:35,440 Speaker 2: our range. There's been a long partnership between the Cooper 10 00:00:35,479 --> 00:00:38,680 Speaker 2: and Ron Williams brands over the last ninety years. 11 00:00:38,960 --> 00:00:41,279 Speaker 1: So it was let's let's just go back a loose 12 00:00:41,320 --> 00:00:42,800 Speaker 1: So Ara Williams, what's a Standford? 13 00:00:42,800 --> 00:00:46,599 Speaker 2: By the way, Reginald Murray reg Regg as he's affectionately 14 00:00:46,680 --> 00:00:51,320 Speaker 2: known Reg Williams was our founder. It's actually amazing because 15 00:00:52,320 --> 00:00:56,520 Speaker 2: the brand is well known and iconic. But our founder himself, 16 00:00:56,560 --> 00:00:59,200 Speaker 2: who is even named after is I think if you 17 00:00:59,240 --> 00:01:01,320 Speaker 2: put him in a lineups, Australians wouldn't pick him up. 18 00:01:01,360 --> 00:01:04,560 Speaker 1: I wouldn't big him. So I was in a live anymore. No, no, 19 00:01:04,720 --> 00:01:06,240 Speaker 1: how long ago was this brand founder? 20 00:01:06,360 --> 00:01:09,080 Speaker 2: So he founded in nineteen thirty two. 21 00:01:09,880 --> 00:01:11,920 Speaker 1: So where the middle of the depression. 22 00:01:11,800 --> 00:01:15,720 Speaker 2: Middle of the depression. Yeah, and that was that was 23 00:01:15,760 --> 00:01:19,600 Speaker 2: part of the inspiration that he wanted to make boots 24 00:01:19,600 --> 00:01:22,640 Speaker 2: and leather goods that would stand the test of time 25 00:01:22,720 --> 00:01:26,720 Speaker 2: and the harsh climates of the Australian out back. And 26 00:01:26,760 --> 00:01:28,679 Speaker 2: that's how that was. That was the origins of the 27 00:01:28,800 --> 00:01:29,640 Speaker 2: of the brand. 28 00:01:29,760 --> 00:01:32,360 Speaker 1: Did he when you say he started as interesting? Was 29 00:01:32,520 --> 00:01:37,839 Speaker 1: Redge inspired or maybe motivated by the fact that people 30 00:01:37,880 --> 00:01:41,920 Speaker 1: can't afford to keep replacing stuff, and especially during the 31 00:01:41,920 --> 00:01:46,000 Speaker 1: Great Depression? Do you know that, just as a side issue, 32 00:01:46,319 --> 00:01:51,080 Speaker 1: the Great Depression of the nine to nineteen thirty five 33 00:01:52,720 --> 00:01:54,840 Speaker 1: was not the greatest depression we ever had. The great 34 00:01:54,840 --> 00:02:00,480 Speaker 1: depression we ever had was nineteen sorry, eighteen twenty one 35 00:02:00,840 --> 00:02:05,560 Speaker 1: to eighteen ninety six, so before there was a great 36 00:02:05,560 --> 00:02:08,520 Speaker 1: depression for them, with actually a lot worse globally. That depression, 37 00:02:09,560 --> 00:02:11,680 Speaker 1: and we called the great Great Depression should be going 38 00:02:11,760 --> 00:02:15,679 Speaker 1: to the grade two or something, the depression of it. Yeah, 39 00:02:15,720 --> 00:02:18,160 Speaker 1: but the Great Depression in twenty nine anyway, and obviously 40 00:02:18,200 --> 00:02:23,320 Speaker 1: thirty two. I was getting sidetracked there, but I presume 41 00:02:23,400 --> 00:02:26,200 Speaker 1: maybe and you might know the story. If you do, 42 00:02:26,240 --> 00:02:28,320 Speaker 1: I love you to tell me. Is it because he thought, well, 43 00:02:28,360 --> 00:02:30,480 Speaker 1: people can't afford to keep replacing stuff. So what I'm 44 00:02:30,520 --> 00:02:32,160 Speaker 1: going to do is make something that's going to last 45 00:02:32,160 --> 00:02:32,680 Speaker 1: a long time. 46 00:02:33,440 --> 00:02:39,000 Speaker 2: Well, you're spot on, and part of what he constructed 47 00:02:39,320 --> 00:02:41,960 Speaker 2: was a boot that not only would last avery long time. 48 00:02:42,680 --> 00:02:44,480 Speaker 2: But most people don't know this. There's a targ on 49 00:02:44,520 --> 00:02:48,000 Speaker 2: our boots that has that those two yeah exactly, that 50 00:02:48,040 --> 00:02:50,440 Speaker 2: you pull them on and off with, and it's got 51 00:02:50,480 --> 00:02:53,280 Speaker 2: an address on it, five Percy Street. Yeah, and he 52 00:02:53,360 --> 00:02:56,120 Speaker 2: put that address on there. So one of the unique 53 00:02:56,120 --> 00:02:58,280 Speaker 2: things about our boots is they can be repaired. And 54 00:02:58,360 --> 00:03:01,079 Speaker 2: so once the owner of boots had sort of worn 55 00:03:01,120 --> 00:03:03,160 Speaker 2: through the souls, they'd send them out of the dress. 56 00:03:03,680 --> 00:03:05,239 Speaker 2: You prepare them and send them back. 57 00:03:05,360 --> 00:03:07,520 Speaker 1: As fire person through. It's good. What's the name of 58 00:03:07,720 --> 00:03:08,200 Speaker 1: the suburber? 59 00:03:08,280 --> 00:03:09,040 Speaker 2: Is a weird prospect? 60 00:03:09,160 --> 00:03:11,640 Speaker 1: Prospect? That's it? Is that prospect in New South Wales? 61 00:03:11,720 --> 00:03:12,560 Speaker 2: No, it's in Adelaide. 62 00:03:12,600 --> 00:03:15,239 Speaker 1: Okay, there must be another prospect. There's a second prospect. 63 00:03:15,320 --> 00:03:16,440 Speaker 2: Yeah, that's right, that's right. 64 00:03:16,560 --> 00:03:19,560 Speaker 1: So did they have post codes in those days, because 65 00:03:19,639 --> 00:03:21,560 Speaker 1: imagine if you said it to the wrong prospect, because 66 00:03:21,560 --> 00:03:24,240 Speaker 1: a prospect just outside of Sydney, it might ever got 67 00:03:24,280 --> 00:03:24,799 Speaker 1: your boots back. 68 00:03:25,600 --> 00:03:27,079 Speaker 2: I haven't heard of that issue happening, but. 69 00:03:27,280 --> 00:03:29,720 Speaker 1: It might be. It might be House of Paul with 70 00:03:30,080 --> 00:03:33,120 Speaker 1: tons of boots exactly back to nineteen thirty two. So 71 00:03:33,320 --> 00:03:34,000 Speaker 1: that's very clever. 72 00:03:34,040 --> 00:03:37,040 Speaker 2: Though. Wait, he was the innovator and at the heart 73 00:03:37,080 --> 00:03:41,680 Speaker 2: of it, he was all about personalized service, right. 74 00:03:41,880 --> 00:03:45,360 Speaker 1: So was he boot maker by a professional whatever you 75 00:03:45,400 --> 00:03:45,760 Speaker 1: call it. 76 00:03:45,880 --> 00:03:46,360 Speaker 2: He wasn't. 77 00:03:46,600 --> 00:03:47,000 Speaker 1: He was. 78 00:03:47,160 --> 00:03:48,720 Speaker 2: He was a tinker. It is probably the best way 79 00:03:48,760 --> 00:03:51,880 Speaker 2: to describe him. And there's lots of legends about how 80 00:03:51,880 --> 00:03:54,920 Speaker 2: the brand actually started, but the most reliable is that 81 00:03:54,960 --> 00:03:57,360 Speaker 2: it has its roots in the Nepabunna region in Finness 82 00:03:57,440 --> 00:04:01,120 Speaker 2: Rangers and he was working in a mission doing everything 83 00:04:01,160 --> 00:04:04,680 Speaker 2: from building mines and he came across a bloke called 84 00:04:04,720 --> 00:04:07,360 Speaker 2: Dollar Mick, who was actually a First Nations bloke, who 85 00:04:07,400 --> 00:04:09,960 Speaker 2: told him how to do some work with leather, and 86 00:04:10,000 --> 00:04:13,360 Speaker 2: together they build this boot out of one piece of leather. 87 00:04:13,960 --> 00:04:16,839 Speaker 2: And at the time they started constructing it in the mission, 88 00:04:17,000 --> 00:04:18,880 Speaker 2: and he was kicked out of the mission because he 89 00:04:18,920 --> 00:04:22,800 Speaker 2: was paying the aboriginals there at the fair wage and 90 00:04:22,800 --> 00:04:23,560 Speaker 2: they didn't like that. 91 00:04:24,000 --> 00:04:24,640 Speaker 1: The mission didn't. 92 00:04:24,680 --> 00:04:28,239 Speaker 2: The mission didn't, and so he moved down to Prospect, 93 00:04:28,240 --> 00:04:30,880 Speaker 2: which is where his parents lived and started up a 94 00:04:32,120 --> 00:04:33,520 Speaker 2: factory out of the back of their house. 95 00:04:33,680 --> 00:04:37,760 Speaker 1: But what was his deal like other than this adventure? 96 00:04:37,800 --> 00:04:40,440 Speaker 1: What was his deal? Was he like a miner or something, or. 97 00:04:40,480 --> 00:04:43,920 Speaker 2: He was a wanderer. He was a young bloke at 98 00:04:43,920 --> 00:04:47,040 Speaker 2: that point, so he was just going around trying to 99 00:04:47,880 --> 00:04:50,160 Speaker 2: earn a wage where he could. But then then he'd 100 00:04:50,160 --> 00:04:52,559 Speaker 2: just go off and go into bush for a while, 101 00:04:52,600 --> 00:04:53,880 Speaker 2: and he just he was an. 102 00:04:53,839 --> 00:04:58,000 Speaker 1: Explorer, like a dreamer. Sounds like exactly, Yeah, that's pretty cool. 103 00:04:58,320 --> 00:05:02,400 Speaker 1: That's a great story actually, And obviously not obviously, but 104 00:05:02,720 --> 00:05:06,039 Speaker 1: I presume then the very first thing that he produced 105 00:05:06,360 --> 00:05:06,880 Speaker 1: was a boot. 106 00:05:07,480 --> 00:05:10,200 Speaker 2: Yeah, yeah, he was the boot. The boot was the 107 00:05:10,240 --> 00:05:12,800 Speaker 2: heart of it. And but he always did a lot 108 00:05:12,800 --> 00:05:15,799 Speaker 2: of work with with leather, so it was boot belts 109 00:05:16,160 --> 00:05:17,920 Speaker 2: back in the day. He looked some of the some 110 00:05:17,920 --> 00:05:22,280 Speaker 2: of the original catalogs. They had a wide range of stuff, saddles, 111 00:05:22,920 --> 00:05:26,200 Speaker 2: but basically just loved leather work. He loved working with leather. 112 00:05:26,279 --> 00:05:29,560 Speaker 2: He's a beautiful platter of leather. And if you've ever 113 00:05:29,600 --> 00:05:32,680 Speaker 2: seen our we've got these kangaroo platted belts that we 114 00:05:32,720 --> 00:05:35,600 Speaker 2: still sell today that he was instrumental in making from 115 00:05:35,600 --> 00:05:36,400 Speaker 2: back in the day. 116 00:05:36,520 --> 00:05:39,240 Speaker 1: At a kangaroo then yeah, wow, yeah, that would have 117 00:05:39,279 --> 00:05:42,120 Speaker 1: been fairly innovative, like back at that time of ninety 118 00:05:42,160 --> 00:05:44,920 Speaker 1: thirty two, using kangaroo hide too, because you've got to 119 00:05:44,920 --> 00:05:46,240 Speaker 1: get you've got to tan the hide, you've got to 120 00:05:46,760 --> 00:05:49,080 Speaker 1: exactly catch the kangaroo skin it tan it. 121 00:05:49,080 --> 00:05:51,680 Speaker 2: It's right, it's right. And not many people realize this. Well, 122 00:05:52,120 --> 00:05:55,800 Speaker 2: kangaroo is one of the toughest and most lightweight leathers 123 00:05:55,800 --> 00:05:57,320 Speaker 2: there is. That's why a lot of the sports brand 124 00:05:57,360 --> 00:06:02,680 Speaker 2: use it on footy boots. Until recently, I didn't know. Yeah, 125 00:06:02,720 --> 00:06:07,520 Speaker 2: so it's an incredible leather, really really thin, really tough. 126 00:06:07,920 --> 00:06:13,480 Speaker 1: That's interesting. I guess that's an evolutionary advantage of the 127 00:06:13,520 --> 00:06:16,080 Speaker 1: kangaroo somehow, living in the back. What's funny about that, 128 00:06:16,240 --> 00:06:21,520 Speaker 1: you know, using our what is ours Australian materials for 129 00:06:21,600 --> 00:06:25,240 Speaker 1: Australian conditions. So Australia too was best naturally best coming 130 00:06:25,240 --> 00:06:28,440 Speaker 1: off back of the kangaroo. And I guess they're making 131 00:06:28,440 --> 00:06:31,080 Speaker 1: belts out of that and whips. And because belts boots, 132 00:06:31,560 --> 00:06:32,880 Speaker 1: you made whips too in those days. 133 00:06:32,960 --> 00:06:36,279 Speaker 2: We still do, don't sell as many of them these days. 134 00:06:36,880 --> 00:06:41,320 Speaker 2: They stockman whips, Stockman whips they take. There's there's actually 135 00:06:41,320 --> 00:06:43,120 Speaker 2: only two blokes in the company that can make them 136 00:06:43,160 --> 00:06:45,599 Speaker 2: because they take almost a full day. That's an incredible 137 00:06:45,600 --> 00:06:48,440 Speaker 2: amount of platting and work that goes into them. So 138 00:06:48,480 --> 00:06:50,920 Speaker 2: we don't see a lot of them. But but yeah, 139 00:06:50,920 --> 00:06:51,760 Speaker 2: they still made today. 140 00:06:52,120 --> 00:06:55,200 Speaker 1: Everybody should have a whip for whatever reason you want 141 00:06:55,200 --> 00:06:56,680 Speaker 1: to use it. But everyone should have a whip. I 142 00:06:56,720 --> 00:06:58,800 Speaker 1: mean I should get one of those whips and put 143 00:06:58,800 --> 00:07:01,960 Speaker 1: it up in my farmer. We have cattle, but you know, 144 00:07:01,960 --> 00:07:04,040 Speaker 1: no one is We're just dogs and stuff like that, 145 00:07:04,200 --> 00:07:07,559 Speaker 1: and you know we don't Yeah, no one rides horses. 146 00:07:08,520 --> 00:07:11,720 Speaker 1: Everybody's on a motorbike. But my guys that love to 147 00:07:11,840 --> 00:07:13,800 Speaker 1: look at something like that and they you know, it's 148 00:07:13,800 --> 00:07:16,640 Speaker 1: funny people not just in the cities, but maybe people 149 00:07:16,680 --> 00:07:18,600 Speaker 1: in cities are more so this way, but people at farms. 150 00:07:19,520 --> 00:07:24,600 Speaker 1: My guys are generational farmers, so they're born in farmers. 151 00:07:24,640 --> 00:07:27,160 Speaker 1: And there's a whole lot of brothers who all work 152 00:07:27,240 --> 00:07:31,120 Speaker 1: for me, and they are absolutely intrigued by these sorts 153 00:07:31,120 --> 00:07:33,920 Speaker 1: of stories about when it's Australianized, like it when it 154 00:07:34,000 --> 00:07:36,800 Speaker 1: has roots in Australian farming, and there are some special 155 00:07:36,880 --> 00:07:39,000 Speaker 1: things and I don't know Williams is about to me 156 00:07:39,120 --> 00:07:42,360 Speaker 1: anyway he's associated with that. It's not just there is fashion, 157 00:07:42,720 --> 00:07:45,800 Speaker 1: get that bit, and there is all the benefits of 158 00:07:45,840 --> 00:07:48,320 Speaker 1: wearing the stuff for the last long time. It's reasonably prized. 159 00:07:48,320 --> 00:07:52,560 Speaker 1: Blah blah blah. It's iconic and you know, we'll talk 160 00:07:52,600 --> 00:07:55,280 Speaker 1: a little bit later about the you know, the the 161 00:07:55,400 --> 00:07:57,480 Speaker 1: roots of the products and where it all comes from. 162 00:07:58,280 --> 00:08:01,040 Speaker 1: But there is the story that's behin and oram Williams 163 00:08:01,200 --> 00:08:04,360 Speaker 1: is the coolest part the experience of wearing something like 164 00:08:04,440 --> 00:08:07,320 Speaker 1: that that's has is that is associated with those origins. 165 00:08:08,000 --> 00:08:10,960 Speaker 2: Well, there's there's there's not a lot in our proud 166 00:08:11,080 --> 00:08:13,880 Speaker 2: nation that is like it. In terms of Gina would 167 00:08:13,960 --> 00:08:19,040 Speaker 2: argue with that, we're talking about talking about real products, 168 00:08:20,800 --> 00:08:26,840 Speaker 2: products that you're right resource with, materials that can stand 169 00:08:26,880 --> 00:08:29,560 Speaker 2: the test of time and the harsh Australian climates that 170 00:08:29,640 --> 00:08:35,800 Speaker 2: are made. There's something about Ossie innovation that isn't talked 171 00:08:35,800 --> 00:08:40,600 Speaker 2: about much. But it's a very resourceful, very practical, very 172 00:08:40,679 --> 00:08:44,040 Speaker 2: functional type of innovation that's not it's it's not as 173 00:08:44,559 --> 00:08:47,120 Speaker 2: it's not the type of innovation that you necessarily gravitate 174 00:08:47,200 --> 00:08:48,640 Speaker 2: to when you when you think about the big tech 175 00:08:48,679 --> 00:08:50,280 Speaker 2: companies and that sort of thing, but there is something 176 00:08:50,360 --> 00:08:51,000 Speaker 2: special about it. 177 00:08:51,280 --> 00:08:55,520 Speaker 1: There is tech involved, absolutely. There is craft, yeah, real craft. 178 00:08:56,440 --> 00:09:00,679 Speaker 1: That's very interesting. So do you have is there a 179 00:09:00,800 --> 00:09:03,840 Speaker 1: like a does Aaron Williams have in the head office 180 00:09:03,880 --> 00:09:07,400 Speaker 1: or one of their officers, like a little history wall 181 00:09:07,600 --> 00:09:10,600 Speaker 1: or a history room, photographs and all that sort of stuff. 182 00:09:10,840 --> 00:09:14,559 Speaker 2: If you if you go to five Percy Street and 183 00:09:14,640 --> 00:09:18,000 Speaker 2: prospect the right prospect, if you go there, there is 184 00:09:19,040 --> 00:09:23,800 Speaker 2: we still have that site. There's a store there. Above 185 00:09:23,840 --> 00:09:26,760 Speaker 2: the store is where the original workshop is and there's 186 00:09:26,800 --> 00:09:29,760 Speaker 2: a there's a museum at the back that shares some 187 00:09:29,840 --> 00:09:32,200 Speaker 2: of the stories from that journey. 188 00:09:33,080 --> 00:09:34,840 Speaker 1: So people are still working there. 189 00:09:35,400 --> 00:09:39,200 Speaker 2: Yeah, people be surprised there are. We've got some beautiful 190 00:09:39,600 --> 00:09:41,960 Speaker 2: loyal fans that you know, when they're in Adelaide, they'll 191 00:09:42,000 --> 00:09:43,680 Speaker 2: they'll make the trip outs not far out of the city, 192 00:09:43,760 --> 00:09:45,679 Speaker 2: so they'll make the trip out there to have a 193 00:09:45,760 --> 00:09:46,680 Speaker 2: wander and have a look around. 194 00:09:46,800 --> 00:09:48,080 Speaker 1: I was going to say, is it on the jurist 195 00:09:48,080 --> 00:09:50,960 Speaker 1: map sort of thing so to speak, you know, not officially, 196 00:09:51,000 --> 00:09:52,559 Speaker 1: but you know what I mean, it is. 197 00:09:52,720 --> 00:09:55,599 Speaker 2: But it's something also that we are one of the 198 00:09:55,640 --> 00:09:58,800 Speaker 2: things we've been privileged without current owners the forest that 199 00:09:58,880 --> 00:10:00,880 Speaker 2: they are investing a lot. I'm very passionate about the 200 00:10:00,920 --> 00:10:03,079 Speaker 2: Australian made side of things and making sure that that 201 00:10:03,240 --> 00:10:06,440 Speaker 2: moves forward and not backwards, investing a lot. So it's 202 00:10:06,480 --> 00:10:09,000 Speaker 2: something that over the coming years we will lean into 203 00:10:09,080 --> 00:10:12,480 Speaker 2: and make it. I think more of a tourist more 204 00:10:12,520 --> 00:10:15,760 Speaker 2: of a tourist attraction. That's definitely on the list. 205 00:10:15,920 --> 00:10:18,000 Speaker 1: All the good news is for anybody listening to this, 206 00:10:18,679 --> 00:10:20,720 Speaker 1: I can vouch with this stuff. I'm not getting paid 207 00:10:20,760 --> 00:10:23,280 Speaker 1: by these guys, no commercial arrangers, with our own winners. 208 00:10:23,320 --> 00:10:25,439 Speaker 1: But I've been buying our own Williams boots, which I 209 00:10:25,559 --> 00:10:29,319 Speaker 1: wear in Sydney and at my farm. I don't wear 210 00:10:29,320 --> 00:10:31,880 Speaker 1: a belt. I do have a couple of iron Williams belts, 211 00:10:31,880 --> 00:10:33,240 Speaker 1: but I don't wear them very often. But I definitely 212 00:10:33,240 --> 00:10:35,000 Speaker 1: wear the boots. I wear the Swede boots here in 213 00:10:35,040 --> 00:10:38,599 Speaker 1: Sydney when i'm but I'm trying to dress up and 214 00:10:39,640 --> 00:10:41,800 Speaker 1: I'll wear them, probably inappropriately, but I'll wear them with 215 00:10:41,880 --> 00:10:44,400 Speaker 1: a suit because I don't give a shit. I quite 216 00:10:44,520 --> 00:10:47,360 Speaker 1: like the feeling when they're comfortable. As far as I'm concerned, 217 00:10:47,360 --> 00:10:49,320 Speaker 1: they look dressy. I often get told you you should 218 00:10:49,320 --> 00:10:50,800 Speaker 1: be wearing a pair of leather shoes, but I'd rather 219 00:10:50,840 --> 00:10:53,760 Speaker 1: wear those, and definitely my fam I'll wear them all. 220 00:10:53,840 --> 00:10:54,920 Speaker 1: My staff wear them up. 221 00:10:54,840 --> 00:10:58,040 Speaker 2: There too, So I'm sure. I'm sure our brand team 222 00:10:58,040 --> 00:11:00,520 Speaker 2: would a heartbeat like to use you as a use mark. 223 00:11:01,800 --> 00:11:05,160 Speaker 1: But I have commercially. You can put that up somewhere 224 00:11:05,440 --> 00:11:06,959 Speaker 1: when this goes to ED and you can put it 225 00:11:07,000 --> 00:11:09,839 Speaker 1: up if you're like, I don't care, because I actually 226 00:11:10,040 --> 00:11:12,800 Speaker 1: believe in the stuff. I really like the brand. I 227 00:11:12,880 --> 00:11:15,560 Speaker 1: do want to talk to you though, about years ago. 228 00:11:15,640 --> 00:11:17,640 Speaker 1: I remember many years ago. I don't know how long. 229 00:11:18,520 --> 00:11:22,280 Speaker 1: It feels like twenty years ago, maybe not. But Aaron 230 00:11:22,320 --> 00:11:26,199 Speaker 1: Williams was at a crossroad. It looked, I seem to recall, 231 00:11:26,960 --> 00:11:28,760 Speaker 1: and I haven't done any research on it. I seem 232 00:11:28,800 --> 00:11:32,120 Speaker 1: to recall it was sort of failing and going backwards. 233 00:11:32,120 --> 00:11:34,880 Speaker 1: And I don't even who owned it. I think for 234 00:11:35,000 --> 00:11:37,439 Speaker 1: some reason, I thought it was someone from out of 235 00:11:37,440 --> 00:11:38,520 Speaker 1: the Murdock camp was running. 236 00:11:39,400 --> 00:11:42,079 Speaker 2: I seem to recall. Yeah, so there was a period 237 00:11:42,120 --> 00:11:45,680 Speaker 2: where the late Ken Cally and that's what was Yeah. Yeah, 238 00:11:45,840 --> 00:11:50,760 Speaker 2: so the brands it's over its ninety three years, has 239 00:11:50,760 --> 00:11:52,680 Speaker 2: had many twists and turns, it's had at least five 240 00:11:52,760 --> 00:11:54,440 Speaker 2: different ownerships. 241 00:11:54,080 --> 00:11:56,280 Speaker 1: Really, and it's. 242 00:11:58,559 --> 00:12:01,840 Speaker 2: There's been some core things that have stayed and stuck 243 00:12:01,920 --> 00:12:04,400 Speaker 2: the test of time. But there through the various ownerships, 244 00:12:04,440 --> 00:12:09,320 Speaker 2: has taken I wouldn't say different directions, but they've tried 245 00:12:09,360 --> 00:12:11,839 Speaker 2: to extend it in different ways. And yeah, that that 246 00:12:12,040 --> 00:12:18,240 Speaker 2: period went through some tougher times and there's been a 247 00:12:18,280 --> 00:12:21,400 Speaker 2: couple of ownerships since. But yeah, it's certainly taken lots 248 00:12:21,400 --> 00:12:23,760 Speaker 2: of twists and turns over those ninety three years. 249 00:12:23,920 --> 00:12:25,640 Speaker 1: And would it be fair to say that Twiggy and 250 00:12:25,760 --> 00:12:30,200 Speaker 1: his wife bought it to save it? Like that sounds 251 00:12:30,240 --> 00:12:33,920 Speaker 1: a bit condescending, but was it more we can't leave 252 00:12:33,960 --> 00:12:35,080 Speaker 1: this in faile. 253 00:12:35,640 --> 00:12:35,920 Speaker 2: Yeah, I. 254 00:12:37,520 --> 00:12:39,960 Speaker 1: Don't mean FAI would go backwards or go out of business, 255 00:12:40,000 --> 00:12:44,400 Speaker 1: I mean not grow and not stand the test of time. 256 00:12:44,800 --> 00:12:47,800 Speaker 2: Yeah, it's a good question. I wouldn't say that at 257 00:12:47,800 --> 00:12:50,719 Speaker 2: the time when when they bought it, it wasn't it 258 00:12:50,880 --> 00:12:53,120 Speaker 2: wasn't on the cusp. But failing it, it had subsequent 259 00:12:53,160 --> 00:12:57,000 Speaker 2: owners that one of the private equity arms of LVMH 260 00:12:57,320 --> 00:13:01,800 Speaker 2: had had a hint of only before that, before the forest, 261 00:13:03,280 --> 00:13:06,400 Speaker 2: But I would definitely say that that Andrew and Nicola 262 00:13:06,600 --> 00:13:10,200 Speaker 2: had bought it one to bring it back into Australian 263 00:13:10,240 --> 00:13:14,280 Speaker 2: hands because they are passionate and love the brand and 264 00:13:15,040 --> 00:13:17,600 Speaker 2: want to be forever custodians of a brand to ensure 265 00:13:17,640 --> 00:13:19,920 Speaker 2: that it does continue to stand the test of time 266 00:13:20,040 --> 00:13:23,320 Speaker 2: and and last another ninety three years. 267 00:13:24,000 --> 00:13:26,319 Speaker 1: So whit? Whit? What is it behind their passion for 268 00:13:26,400 --> 00:13:28,760 Speaker 1: these sorts of things? You know, like people go, yeah, 269 00:13:28,760 --> 00:13:32,120 Speaker 1: they're rich, you know Andrews and Nikola are they? You 270 00:13:32,200 --> 00:13:36,440 Speaker 1: know they could you know, they they could buy another 271 00:13:36,440 --> 00:13:39,400 Speaker 1: country if they wanted to, Like, so it really doesn't 272 00:13:39,400 --> 00:13:41,280 Speaker 1: matter to them. What is it about that really matters 273 00:13:41,320 --> 00:13:43,240 Speaker 1: to them? Why do you think that they've just sort 274 00:13:43,280 --> 00:13:46,920 Speaker 1: of leaned into the R and Williams brand to sort 275 00:13:46,960 --> 00:13:48,480 Speaker 1: of maintain it and build it. 276 00:13:49,040 --> 00:13:52,079 Speaker 2: It's a great question. Although I'm I can't speak on 277 00:13:52,200 --> 00:13:54,520 Speaker 2: behalf of Andrew Nicol, but what I can say is 278 00:13:54,600 --> 00:13:58,480 Speaker 2: what I see from them and how they're supporting me 279 00:13:58,640 --> 00:14:04,160 Speaker 2: and the brand directly. I know that they've obviously there's a. 280 00:14:05,760 --> 00:14:05,800 Speaker 1: Like. 281 00:14:06,000 --> 00:14:08,240 Speaker 2: How most Australians have a level of affinity of the 282 00:14:08,280 --> 00:14:13,640 Speaker 2: brand is because there are lots of Australian brands that 283 00:14:13,679 --> 00:14:17,839 Speaker 2: are on a global stage. Not many of them talk 284 00:14:17,880 --> 00:14:20,960 Speaker 2: about their australianness as a big part of who they are. 285 00:14:23,040 --> 00:14:25,000 Speaker 2: So they've grown up with a connection to the brand 286 00:14:25,000 --> 00:14:28,600 Speaker 2: that passionate about it. And there is a lot about 287 00:14:28,640 --> 00:14:32,200 Speaker 2: what R. M. Williams is about that is really important 288 00:14:32,240 --> 00:14:35,920 Speaker 2: to them in terms of it's onshore manufacturing and the 289 00:14:35,960 --> 00:14:39,320 Speaker 2: fact that we employ a large number of Australians to 290 00:14:39,680 --> 00:14:43,600 Speaker 2: make this brand what it is the fact that the 291 00:14:43,680 --> 00:14:47,040 Speaker 2: way we do things, the quality, the sustainability about the 292 00:14:47,160 --> 00:14:49,400 Speaker 2: products and what we do is really important to them. 293 00:14:49,440 --> 00:14:50,800 Speaker 2: So there are a lot of things that are aligned 294 00:14:50,840 --> 00:14:55,320 Speaker 2: with their values that I'm sure we're really important. When 295 00:14:55,360 --> 00:14:57,280 Speaker 2: they were thinking about well why is this brand important 296 00:14:57,280 --> 00:15:00,120 Speaker 2: to them? And how long you've been there now, I've 297 00:15:00,160 --> 00:15:01,680 Speaker 2: been there for coming up to four years. 298 00:15:01,760 --> 00:15:03,720 Speaker 1: Okay, so maybe give you a little bit of background 299 00:15:03,760 --> 00:15:06,440 Speaker 1: on yourself. So you have had a mixed bag, You've 300 00:15:06,440 --> 00:15:11,760 Speaker 1: been lots of different places, Nike, uh Nike Direct stores 301 00:15:12,000 --> 00:15:17,520 Speaker 1: for go to China, McKinzie obviously a you know, one 302 00:15:17,520 --> 00:15:19,480 Speaker 1: of those consultant guys who gets paid a lot of 303 00:15:19,520 --> 00:15:24,480 Speaker 1: money prose pro sport House as well, and it says 304 00:15:24,480 --> 00:15:26,360 Speaker 1: he Harris farm Markets. Can you give me a background. 305 00:15:26,720 --> 00:15:31,360 Speaker 2: Yeah, yeah, I've I've had a maybe four stages to 306 00:15:31,400 --> 00:15:35,040 Speaker 2: my journey. One I I grew up in my family 307 00:15:35,200 --> 00:15:37,720 Speaker 2: business is Harris Farm Markets. My I grew up in 308 00:15:37,760 --> 00:15:41,720 Speaker 2: the Flemington markets, following my uncle around collecting receipts from 309 00:15:41,760 --> 00:15:43,160 Speaker 2: all the all the different growers, and. 310 00:15:43,200 --> 00:15:45,440 Speaker 1: I see them from the Harris farm family, Harris fan. 311 00:15:45,520 --> 00:15:49,240 Speaker 2: But I'm related to them, David and Kathy Harrott's and 312 00:15:49,320 --> 00:15:54,440 Speaker 2: my auntie and uncle. So I worked growing grew up 313 00:15:54,480 --> 00:15:57,840 Speaker 2: working in the stores during the holidays, stucking palettes of 314 00:15:57,840 --> 00:16:02,240 Speaker 2: mangos and so that was my original love of retail 315 00:16:02,840 --> 00:16:04,000 Speaker 2: started started there. 316 00:16:04,600 --> 00:16:09,440 Speaker 1: Of course, the Harrow's Farm business enterprise has been very successful. 317 00:16:09,640 --> 00:16:14,560 Speaker 2: It's it's the greatest fruit and ven you'll you will get, 318 00:16:15,280 --> 00:16:18,440 Speaker 2: and largely in New South Wales, but venturing into other 319 00:16:18,480 --> 00:16:19,160 Speaker 2: areas now too. 320 00:16:19,600 --> 00:16:21,840 Speaker 1: So you you've got a taste of retail as a 321 00:16:21,880 --> 00:16:25,240 Speaker 1: young man there. Yeah, and in wholesale probably the whole 322 00:16:25,480 --> 00:16:26,880 Speaker 1: whole chain. It was. 323 00:16:27,000 --> 00:16:29,480 Speaker 2: It was mostly mostly working in stores. I did some 324 00:16:29,600 --> 00:16:31,400 Speaker 2: work in the office, but yeah, there was there was 325 00:16:32,200 --> 00:16:36,160 Speaker 2: broad exposure, but there was something about that direct into 326 00:16:36,480 --> 00:16:43,200 Speaker 2: interaction with the customer, the messiness but also the liveliness 327 00:16:43,520 --> 00:16:49,920 Speaker 2: of the retail environment which is addictive but also frustrating 328 00:16:50,200 --> 00:16:53,600 Speaker 2: at times, but that's also addictive as well. The second 329 00:16:53,640 --> 00:16:55,720 Speaker 2: phase probably, Yeah, you're right. I went and did an 330 00:16:55,760 --> 00:16:59,160 Speaker 2: apprenticeship in consulting, so spent a big chunk of that 331 00:16:59,240 --> 00:17:03,480 Speaker 2: time with with company and most of that overseas. I've 332 00:17:03,520 --> 00:17:06,480 Speaker 2: done twenty years outside of Australia, big chunk of it 333 00:17:06,560 --> 00:17:11,520 Speaker 2: in China, time in the US, and that was really 334 00:17:11,560 --> 00:17:15,879 Speaker 2: helpful just in terms of understanding problem solving and communication 335 00:17:16,200 --> 00:17:17,640 Speaker 2: and structured thinking. 336 00:17:17,880 --> 00:17:19,480 Speaker 1: You might just explain an audience because some of the 337 00:17:19,520 --> 00:17:24,199 Speaker 1: audience don't know what McKinsey does, so just explain at 338 00:17:24,240 --> 00:17:27,280 Speaker 1: that level, the McKinsey level, consulting, consulting, you know, the 339 00:17:27,400 --> 00:17:31,160 Speaker 1: sorts of people who retain your skills and your time, 340 00:17:32,280 --> 00:17:34,879 Speaker 1: and the sorts of sorts of jobs. I don't mean 341 00:17:34,920 --> 00:17:37,760 Speaker 1: give me something specific, but like you see, problem solving 342 00:17:37,920 --> 00:17:39,560 Speaker 1: is sort of large problem solving. 343 00:17:39,760 --> 00:17:43,840 Speaker 2: Yeah, So typically they've brought in to help management problems 344 00:17:45,240 --> 00:17:49,680 Speaker 2: a few organizations in government and governments, so that that 345 00:17:49,760 --> 00:17:53,400 Speaker 2: could be anything from strategic challenges operational challenges, but they're 346 00:17:53,400 --> 00:17:57,679 Speaker 2: typically things that are at the management level and stuff 347 00:17:57,720 --> 00:18:01,560 Speaker 2: that challenges that they're something to overcome or want an 348 00:18:01,600 --> 00:18:04,240 Speaker 2: outside perspective in terms of how how others are solving 349 00:18:04,280 --> 00:18:05,920 Speaker 2: and how to do it differently. So at a super 350 00:18:06,000 --> 00:18:10,280 Speaker 2: high level, that's that's largely why people engage companies like McKinsey. 351 00:18:10,440 --> 00:18:13,000 Speaker 1: And did you just do the same stuff with Peter Price? 352 00:18:13,080 --> 00:18:18,160 Speaker 1: Wordes quips similar similar? So you know, I just think 353 00:18:18,200 --> 00:18:22,280 Speaker 1: for context, because the context is and you come home 354 00:18:22,320 --> 00:18:25,000 Speaker 1: to our own Williams, but and you're you're sort of 355 00:18:25,480 --> 00:18:27,600 Speaker 1: employed by our own Williams. And then whether or not 356 00:18:27,720 --> 00:18:31,719 Speaker 1: they sought to get used specifically or someone like you specifically, 357 00:18:31,720 --> 00:18:33,440 Speaker 1: we can talk about that in a second, But the 358 00:18:33,560 --> 00:18:36,480 Speaker 1: context of that is that our own Williams obviously needed 359 00:18:36,520 --> 00:18:39,680 Speaker 1: to strategically work out where it stood, what it stood for, 360 00:18:39,920 --> 00:18:42,440 Speaker 1: and what people loved about it, and how can you 361 00:18:42,600 --> 00:18:45,000 Speaker 1: take it forward and protect it, look after it and 362 00:18:45,119 --> 00:18:48,119 Speaker 1: grow it. And that's a pretty typical thing, was what 363 00:18:48,240 --> 00:18:50,840 Speaker 1: a McKinsey guy or girl would do. 364 00:18:52,760 --> 00:18:57,960 Speaker 2: It's I I there are people that spend their life 365 00:18:58,520 --> 00:19:01,399 Speaker 2: at that organization and I've I've got great connections that 366 00:19:01,600 --> 00:19:02,119 Speaker 2: that still do. 367 00:19:02,400 --> 00:19:02,600 Speaker 1: For me. 368 00:19:03,359 --> 00:19:05,200 Speaker 2: I'm forever grateful for the time I had there was 369 00:19:05,200 --> 00:19:09,119 Speaker 2: an amazing apprenticeship and just understanding how organizations work at 370 00:19:09,119 --> 00:19:12,240 Speaker 2: the highest level, all different types of all different types exactly. 371 00:19:13,160 --> 00:19:15,159 Speaker 2: So it was it was a great it was a 372 00:19:15,200 --> 00:19:18,800 Speaker 2: great apprenticeship that that that stage of my my career journey. 373 00:19:19,640 --> 00:19:21,600 Speaker 2: The bit that I was I was yearning which took 374 00:19:21,640 --> 00:19:23,560 Speaker 2: me to the next stage was I went and worked 375 00:19:23,600 --> 00:19:26,639 Speaker 2: for a I think one of Austraight's greatest retailer is 376 00:19:26,640 --> 00:19:30,080 Speaker 2: a guy called Brett Brett Blundy and worked for him 377 00:19:31,040 --> 00:19:33,080 Speaker 2: literally out of his home for for many years. 378 00:19:33,200 --> 00:19:35,560 Speaker 1: Was beginning when he was doing bras and stuff like that, 379 00:19:35,960 --> 00:19:36,359 Speaker 1: but it was. 380 00:19:36,480 --> 00:19:38,520 Speaker 2: It was at that stage where he was in Diva 381 00:19:39,280 --> 00:19:42,359 Speaker 2: Diva and Lavisa and and Dairs and Dusk and a 382 00:19:42,440 --> 00:19:49,040 Speaker 2: bunch of retail retail property. And his pitch, his pitch 383 00:19:49,160 --> 00:19:51,200 Speaker 2: to me was that I could help him on the 384 00:19:51,280 --> 00:19:53,600 Speaker 2: strategic stuff and he can help me become an operator. 385 00:19:54,280 --> 00:19:57,639 Speaker 2: And there's a big difference, a big difference, a big difference, 386 00:19:57,680 --> 00:20:01,040 Speaker 2: and it's important that I think you're able to understand 387 00:20:01,240 --> 00:20:04,199 Speaker 2: and learn how to do both. And Brett is an 388 00:20:04,240 --> 00:20:07,560 Speaker 2: incredible operator and I learned a time from my time 389 00:20:07,800 --> 00:20:08,679 Speaker 2: my time with him. 390 00:20:08,800 --> 00:20:10,840 Speaker 1: Maybe give us a bit of an example. So because 391 00:20:11,359 --> 00:20:14,440 Speaker 1: I just want to again context but strategic is what 392 00:20:14,680 --> 00:20:19,600 Speaker 1: you're you're building expertise, are expertise up in strategic stuff 393 00:20:20,840 --> 00:20:26,080 Speaker 1: working at PWN or McKinsey. But then what you're talking 394 00:20:26,119 --> 00:20:28,320 Speaker 1: about in relation to bread operational stuff is like on 395 00:20:28,400 --> 00:20:31,719 Speaker 1: the tools, not literally, but like the tools of the business. 396 00:20:32,400 --> 00:20:34,080 Speaker 1: There's a big difference. I mean, you can be coming 397 00:20:34,119 --> 00:20:37,360 Speaker 1: in from a helicopter sort of looking down on everybody 398 00:20:37,400 --> 00:20:40,160 Speaker 1: and saying at the McKinsey's yes, you know, we looked 399 00:20:40,160 --> 00:20:41,600 Speaker 1: at this, and we looked that over there in another 400 00:20:41,840 --> 00:20:44,480 Speaker 1: country or another industry, and these are the sort of 401 00:20:44,720 --> 00:20:47,119 Speaker 1: strategies we saw worked out of there, and we're going 402 00:20:47,160 --> 00:20:49,120 Speaker 1: to employ some of those with you after we've done 403 00:20:49,119 --> 00:20:51,400 Speaker 1: a sort of a complete ordered on your business as 404 00:20:51,440 --> 00:20:53,879 Speaker 1: to how it works, et cetera. But then someone like 405 00:20:53,920 --> 00:20:55,600 Speaker 1: Brett Blunde is about getting shit done. 406 00:20:57,280 --> 00:21:00,480 Speaker 2: Like in terms of being on the tools. Some of 407 00:21:00,520 --> 00:21:04,280 Speaker 2: the starkest memories at like ten thirty pm on Christmas 408 00:21:04,320 --> 00:21:07,560 Speaker 2: Eve side by side with Brett putting jewelry on prongs 409 00:21:07,600 --> 00:21:11,399 Speaker 2: to set up for the boxing day sale on for 410 00:21:11,520 --> 00:21:15,760 Speaker 2: the obviously day after Christmas. But there is a whole 411 00:21:15,800 --> 00:21:22,360 Speaker 2: bunch of just leadership operational learnings that just came from 412 00:21:22,560 --> 00:21:25,439 Speaker 2: what it's like to be an operator on the tools. 413 00:21:25,760 --> 00:21:29,320 Speaker 1: Yeah, it's a good word you used to leadership. Leadership 414 00:21:29,359 --> 00:21:31,680 Speaker 1: is about doing stuff or being seen as doing stuff 415 00:21:31,720 --> 00:21:35,000 Speaker 1: and doing stuff. Maybe you could just give me a 416 00:21:35,480 --> 00:21:38,040 Speaker 1: what are some of the characteristics of someone like Brett 417 00:21:38,080 --> 00:21:41,520 Speaker 1: Blundy that maybe you're borrowed because none of these things 418 00:21:41,560 --> 00:21:44,440 Speaker 1: are original, that will borrowed from everybody, from somebody else 419 00:21:44,520 --> 00:21:46,720 Speaker 1: prior to that. What are there some of the leadership 420 00:21:46,920 --> 00:21:49,600 Speaker 1: characteristics that you think you've borrowed from Brett that you 421 00:21:49,760 --> 00:21:51,960 Speaker 1: now employees, say, in any of the business you've been 422 00:21:51,960 --> 00:21:54,720 Speaker 1: involved with, but particularly in this business here our own Williams. 423 00:21:56,240 --> 00:21:58,960 Speaker 2: The first one that comes to my mark is and 424 00:21:59,040 --> 00:22:01,200 Speaker 2: I don't know if I've borrow effectively, but I certainly 425 00:22:01,240 --> 00:22:05,960 Speaker 2: aspired to borrow it. His Brett has, like I've never seen, 426 00:22:06,000 --> 00:22:09,160 Speaker 2: an extraordinary ability to take emotion out of a lot 427 00:22:09,240 --> 00:22:13,200 Speaker 2: of decision making. And what I mean by that is 428 00:22:15,040 --> 00:22:17,040 Speaker 2: a problem would come his way, and when you're in 429 00:22:17,119 --> 00:22:20,720 Speaker 2: those operating roles, make problems constantly come your way all 430 00:22:20,800 --> 00:22:23,159 Speaker 2: day put up and his ability to just sort of 431 00:22:23,640 --> 00:22:28,119 Speaker 2: remain completely composed and make the right decision in that 432 00:22:28,240 --> 00:22:32,360 Speaker 2: situation is quite unique. Most people get flustered, they get frustrated, 433 00:22:32,400 --> 00:22:36,920 Speaker 2: they get angry. But he's got an extraordinary ability to 434 00:22:37,080 --> 00:22:41,480 Speaker 2: do that. And so it was a real turning point 435 00:22:41,520 --> 00:22:44,119 Speaker 2: in my career to realize. Actually it was actually a 436 00:22:44,400 --> 00:22:46,840 Speaker 2: performance review that I had with Brett. He got me 437 00:22:47,240 --> 00:22:49,160 Speaker 2: when we do our performance reviews, he'd make me send 438 00:22:49,240 --> 00:22:51,399 Speaker 2: him a two page letter on my reflections from the year, 439 00:22:51,920 --> 00:22:53,480 Speaker 2: and he'd read it and he'd come back to me 440 00:22:53,560 --> 00:22:55,359 Speaker 2: and he said, the first thing I've picked up on 441 00:22:55,440 --> 00:22:58,040 Speaker 2: you is you've got worry. All the way through the 442 00:22:58,119 --> 00:23:01,000 Speaker 2: two pages, he goes, mate, you're a worry You've got 443 00:23:01,080 --> 00:23:04,000 Speaker 2: to stop worrying as not a warrior, but a warrior, 444 00:23:04,160 --> 00:23:09,560 Speaker 2: as in you worry about stuff. And I realized, Jesus 445 00:23:09,760 --> 00:23:12,920 Speaker 2: is buddy right. And so it's taken me on a 446 00:23:13,000 --> 00:23:16,480 Speaker 2: journey which i'm still wrestling with today, that you have 447 00:23:16,640 --> 00:23:19,399 Speaker 2: moments in your day to day where you realize you're 448 00:23:19,440 --> 00:23:23,879 Speaker 2: being triggered by something and it's it's taking you off 449 00:23:23,960 --> 00:23:26,080 Speaker 2: course and it's making you think about the wrong things. 450 00:23:25,960 --> 00:23:28,520 Speaker 1: As in ruminating on something. Yeah, you mean, like this 451 00:23:28,880 --> 00:23:31,520 Speaker 1: thing is not working and I'm going to let it 452 00:23:31,600 --> 00:23:32,320 Speaker 1: affect everything else. 453 00:23:32,440 --> 00:23:37,000 Speaker 2: Let's less ruminating more having a negative emotional reaction to something, 454 00:23:37,280 --> 00:23:39,639 Speaker 2: so then you just make bad decisions when you're not 455 00:23:39,680 --> 00:23:42,560 Speaker 2: in the right frame of mind. So me, it was 456 00:23:42,920 --> 00:23:46,480 Speaker 2: that was just a real It was an inspiring leadership 457 00:23:46,560 --> 00:23:50,320 Speaker 2: trait and definitely one that I've tried to adopt into. 458 00:23:51,400 --> 00:23:54,000 Speaker 2: It doesn't matter whether it's business or life. You know, 459 00:23:54,040 --> 00:23:55,680 Speaker 2: it's the same when you're hanging out with your kids 460 00:23:56,440 --> 00:23:57,919 Speaker 2: as it is with your day. 461 00:23:58,000 --> 00:24:00,760 Speaker 1: How do you do that? So how do you take 462 00:24:01,160 --> 00:24:04,040 Speaker 1: Let's look at someone who's got a small business. They're 463 00:24:04,080 --> 00:24:06,359 Speaker 1: on there, they're on the on our own. I feel 464 00:24:06,400 --> 00:24:10,080 Speaker 1: like Reg Williams would have been like nine thirty two 465 00:24:10,720 --> 00:24:14,440 Speaker 1: and I don't know. There's the leather suppli has been 466 00:24:14,640 --> 00:24:17,439 Speaker 1: halted for some reason. You know, the horse and carriage 467 00:24:17,480 --> 00:24:19,760 Speaker 1: that was bringing the leather is a broken wheel and 468 00:24:19,880 --> 00:24:21,119 Speaker 1: can't get to there in time. But you've got a 469 00:24:21,119 --> 00:24:23,359 Speaker 1: whole lot of miners in there waiting for to get 470 00:24:23,400 --> 00:24:27,800 Speaker 1: their boots. How do you take how do you take 471 00:24:27,840 --> 00:24:29,600 Speaker 1: the emotion out of it? 472 00:24:29,720 --> 00:24:32,720 Speaker 2: So if we take if we take that example, my 473 00:24:32,880 --> 00:24:35,879 Speaker 2: initial reaction would have been get onto that phone of 474 00:24:35,920 --> 00:24:38,640 Speaker 2: that bloke and say mate, like, if we don't, we've 475 00:24:38,640 --> 00:24:40,520 Speaker 2: got fartherest day around the corner. If we don't get 476 00:24:40,560 --> 00:24:42,879 Speaker 2: that stuff, it's going to we're going to have a 477 00:24:43,320 --> 00:24:45,440 Speaker 2: negative impact and you just get angry. 478 00:24:45,240 --> 00:24:48,520 Speaker 1: And brand's gonna be efected exactly, and just you go. 479 00:24:48,640 --> 00:24:51,240 Speaker 2: At him or her until you get the outcome that 480 00:24:51,520 --> 00:24:56,600 Speaker 2: you want. Whereas if you can take that emotion out, 481 00:24:57,560 --> 00:24:59,320 Speaker 2: it's not that you don't have to directly deal with 482 00:24:59,400 --> 00:25:00,560 Speaker 2: that that problem. 483 00:25:00,640 --> 00:25:01,440 Speaker 1: You still have to deal with it. 484 00:25:01,520 --> 00:25:03,879 Speaker 2: You still have to deal with the problem, but the 485 00:25:04,080 --> 00:25:06,560 Speaker 2: likely outcome if you're not dealing it from that aggressive 486 00:25:06,600 --> 00:25:10,240 Speaker 2: emotional reaction is probably a far better one one that 487 00:25:10,480 --> 00:25:13,600 Speaker 2: you can solve collaboratively. Now it doesn't mean you have to, 488 00:25:13,960 --> 00:25:16,399 Speaker 2: you know, go hard from time to time, but but 489 00:25:17,160 --> 00:25:20,800 Speaker 2: but just generally being more composed, you'll get a better 490 00:25:20,840 --> 00:25:23,600 Speaker 2: outcome in that situation for both parties. 491 00:25:24,000 --> 00:25:27,960 Speaker 1: Do you think it's because worry and emotion becomes infectious. 492 00:25:28,080 --> 00:25:31,080 Speaker 1: So you're you're dealing with so your next report, the 493 00:25:31,160 --> 00:25:36,920 Speaker 1: person you're dealing with, who's responsible for the supply chain 494 00:25:37,119 --> 00:25:41,040 Speaker 1: in your organization. If you then load hole of emotion 495 00:25:41,160 --> 00:25:43,920 Speaker 1: on that individual, that individual then sort of loads it 496 00:25:43,960 --> 00:25:45,800 Speaker 1: on to the next person and it just keeps going down. 497 00:25:46,200 --> 00:25:48,480 Speaker 2: That's so true. It's a it's a snowball and it'll 498 00:25:48,560 --> 00:25:52,360 Speaker 2: just keep gaining momentum, and it just culturally, it's it's 499 00:25:52,800 --> 00:25:56,639 Speaker 2: it's unhealthy. It's why it's so important as leaders that 500 00:25:56,800 --> 00:25:59,600 Speaker 2: this doesn't seem like a big it's not something that 501 00:25:59,760 --> 00:26:03,200 Speaker 2: is aadership trait we talk about very much. But I 502 00:26:03,400 --> 00:26:06,760 Speaker 2: just realized the significance of you know, when Brett those 503 00:26:06,800 --> 00:26:10,000 Speaker 2: examples would set the tone, it would set the example 504 00:26:10,040 --> 00:26:11,040 Speaker 2: throughout the organization. 505 00:26:11,359 --> 00:26:13,760 Speaker 1: And how important is it do you think in being 506 00:26:13,800 --> 00:26:16,520 Speaker 1: a leader in an organization as you are, how important 507 00:26:16,600 --> 00:26:22,640 Speaker 1: is it for you to demonstrate resilience and what is resilience? 508 00:26:22,680 --> 00:26:25,119 Speaker 1: Because I get to be confused about would resilience sometimes 509 00:26:25,320 --> 00:26:28,320 Speaker 1: I think it means lots of different things, but yeah, 510 00:26:28,560 --> 00:26:31,639 Speaker 1: what do you think about that, like demonstrating resilience and 511 00:26:31,720 --> 00:26:33,400 Speaker 1: actually having resilience at the same time. 512 00:26:33,760 --> 00:26:37,000 Speaker 2: But I think resilience is showing up. That's what resilience 513 00:26:37,080 --> 00:26:42,080 Speaker 2: is for me and we all in our day to 514 00:26:42,160 --> 00:26:46,199 Speaker 2: day lives, be it at work or at home, there 515 00:26:46,240 --> 00:26:50,680 Speaker 2: are always things that come away. And for me, it's 516 00:26:50,680 --> 00:26:53,800 Speaker 2: probably more than just showing up one it's just showing 517 00:26:53,920 --> 00:26:55,879 Speaker 2: up being fund and sent up, but showing up in 518 00:26:55,960 --> 00:26:58,960 Speaker 2: a as positive way as you can. You know, there 519 00:26:59,000 --> 00:27:02,720 Speaker 2: are those that once they take a couple of hits, 520 00:27:03,040 --> 00:27:05,480 Speaker 2: they walk around like they've got the weight of the shoulders, 521 00:27:05,920 --> 00:27:08,240 Speaker 2: the weight of the world on their shoulders, and that 522 00:27:08,520 --> 00:27:11,560 Speaker 2: in the example you gave before, is also like compounds 523 00:27:11,600 --> 00:27:14,600 Speaker 2: throughout the organization because they see that, they say, oh, 524 00:27:14,640 --> 00:27:16,920 Speaker 2: the boss has got the weight to the world and 525 00:27:16,960 --> 00:27:17,520 Speaker 2: the shoulders. 526 00:27:17,960 --> 00:27:18,639 Speaker 1: It's really stressed. 527 00:27:18,720 --> 00:27:21,480 Speaker 2: It's really stressed. We're in a really stressful period and 528 00:27:21,640 --> 00:27:25,440 Speaker 2: things are not good. Versus being able to, you know, 529 00:27:26,320 --> 00:27:29,800 Speaker 2: whether the storm. It's not always just having the rose 530 00:27:29,840 --> 00:27:33,680 Speaker 2: colored glasses on, but just being able to work through 531 00:27:33,880 --> 00:27:35,399 Speaker 2: your problems they as they arise. 532 00:27:35,480 --> 00:27:38,440 Speaker 1: And is it acting though or is it actual different mindset? 533 00:27:38,520 --> 00:27:40,760 Speaker 1: Like you can put yourself in that mindset, like you 534 00:27:41,000 --> 00:27:44,840 Speaker 1: sort of step back from yourself and then reclose yourself 535 00:27:44,880 --> 00:27:47,200 Speaker 1: and get into a mindset like so therefore it becomes 536 00:27:47,280 --> 00:27:49,000 Speaker 1: real as opposed to acting or performance. 537 00:27:49,600 --> 00:27:52,320 Speaker 2: I'm not professing to be an expert here, mate, but 538 00:27:52,440 --> 00:27:56,720 Speaker 2: I certainly do the best I can from me. I 539 00:27:56,800 --> 00:27:59,080 Speaker 2: don't think it's I don't think it's acting. I think 540 00:27:59,160 --> 00:28:01,960 Speaker 2: the important part and the bit that I'm learning is 541 00:28:03,000 --> 00:28:07,440 Speaker 2: it's just about being yourself, but being yourself in your 542 00:28:07,520 --> 00:28:10,639 Speaker 2: best self. And if you're trying to pretend to be 543 00:28:10,760 --> 00:28:12,920 Speaker 2: someone else and you're trying to be like overly positive 544 00:28:13,320 --> 00:28:16,920 Speaker 2: team just seek through it and it's almost worse. But 545 00:28:17,040 --> 00:28:22,320 Speaker 2: if they can see you being honest about oh this 546 00:28:22,440 --> 00:28:24,920 Speaker 2: happened and it really threw me. But you know what, 547 00:28:25,400 --> 00:28:28,639 Speaker 2: this is how I'm thinking about it, That's what I 548 00:28:28,680 --> 00:28:32,160 Speaker 2: think resonates and is setting a good example. 549 00:28:32,600 --> 00:28:37,560 Speaker 1: And in those cases, Paul is it is the leadership 550 00:28:37,640 --> 00:28:42,000 Speaker 1: about being collaborative in other words, say or is it 551 00:28:42,080 --> 00:28:45,840 Speaker 1: about being not dominant but actually being decisive? In other words, 552 00:28:46,800 --> 00:28:51,720 Speaker 1: problem I reckon, you solve it? Or what's your style 553 00:28:52,280 --> 00:28:55,280 Speaker 1: or problem let's all get together and put up a 554 00:28:55,320 --> 00:28:57,480 Speaker 1: whiteboard or whatever. We'll just work out a solution together. 555 00:28:57,800 --> 00:28:58,560 Speaker 1: What's your style? 556 00:28:58,920 --> 00:29:02,080 Speaker 2: That's interesting? This is this is something that's like a 557 00:29:02,200 --> 00:29:06,800 Speaker 2: live challenge that we're grappling with it with the leadership 558 00:29:06,800 --> 00:29:11,560 Speaker 2: at Aaron Williams at the moment. And collaboration is critical 559 00:29:12,360 --> 00:29:17,200 Speaker 2: because you know, we're not we're not building rocket ships. 560 00:29:17,360 --> 00:29:20,560 Speaker 2: We're making boots, albeit the best boots in the world, 561 00:29:20,760 --> 00:29:24,400 Speaker 2: but we are to get those to market. It takes 562 00:29:24,920 --> 00:29:28,760 Speaker 2: collaboration across multiple functions. But for me, collaboration is not 563 00:29:28,840 --> 00:29:32,320 Speaker 2: about holding hands and everyone just supporting. There is a 564 00:29:32,400 --> 00:29:35,600 Speaker 2: part of collaboration which is about really being really clear 565 00:29:35,680 --> 00:29:40,240 Speaker 2: on who's accountable, whose owner, and if you're not living 566 00:29:40,360 --> 00:29:43,240 Speaker 2: up to your part of the collaboration in the journey, 567 00:29:43,760 --> 00:29:45,320 Speaker 2: you've got to be held to account. And so there's 568 00:29:45,360 --> 00:29:49,960 Speaker 2: a there's a really fine balance between making sure that 569 00:29:50,040 --> 00:29:54,080 Speaker 2: we are collaborating and communicating, but we're also holding each 570 00:29:54,080 --> 00:29:56,200 Speaker 2: other to account to achieve the outcome that we need 571 00:29:56,240 --> 00:29:56,640 Speaker 2: to achieve. 572 00:29:56,800 --> 00:29:58,920 Speaker 1: If you go back to ninety thirty two, old redg 573 00:29:59,120 --> 00:30:01,479 Speaker 1: would have been if you looked, if you can get 574 00:30:01,560 --> 00:30:04,360 Speaker 1: him to look forward into twenty twenty five, he'd be going, 575 00:30:04,440 --> 00:30:07,320 Speaker 1: oh my god, like I can't believe everybody's so sensitive, 576 00:30:11,200 --> 00:30:13,000 Speaker 1: because it would have been an imagine. It would have 577 00:30:13,040 --> 00:30:15,960 Speaker 1: been a pretty gruff environment in those days in prospecting, 578 00:30:16,520 --> 00:30:19,800 Speaker 1: just outside of Adelaide, making boots for whoever you are 579 00:30:19,800 --> 00:30:23,520 Speaker 1: making boods for, and it would have been just a 580 00:30:23,560 --> 00:30:26,200 Speaker 1: matter of shit, let's just get this thing done or 581 00:30:26,280 --> 00:30:30,440 Speaker 1: worry about however it feels later. But today, how do 582 00:30:30,520 --> 00:30:33,920 Speaker 1: you you're a young man, but relatively speaking, I'm talking 583 00:30:33,960 --> 00:30:41,480 Speaker 1: about how do you balance up people with different generations, 584 00:30:42,120 --> 00:30:45,160 Speaker 1: their expectations of how you should be as a leader 585 00:30:45,840 --> 00:30:48,440 Speaker 1: with how you might have been brought up yourself as leader, 586 00:30:48,440 --> 00:30:51,200 Speaker 1: because I can imagine working in the mckinseyes of the 587 00:30:51,240 --> 00:30:55,000 Speaker 1: world and getting caught into who whever, some firm which 588 00:30:55,000 --> 00:30:57,080 Speaker 1: which is a big organization dealing with the sea, and 589 00:30:57,560 --> 00:30:59,320 Speaker 1: especially I it was banks and stuff. But back in 590 00:30:59,400 --> 00:31:01,840 Speaker 1: the day, they just said, listen, I know, I'm going 591 00:31:01,880 --> 00:31:04,880 Speaker 1: to pay you a cup lot of money. You better 592 00:31:05,480 --> 00:31:08,240 Speaker 1: you the consultant, better bloody give me the answers I'm 593 00:31:08,240 --> 00:31:11,880 Speaker 1: looking for. And there was no you know, no one 594 00:31:11,960 --> 00:31:14,280 Speaker 1: was worried about their p's and q's. You got brought 595 00:31:14,360 --> 00:31:17,080 Speaker 1: up in a different environment. And by the way, even 596 00:31:17,520 --> 00:31:21,240 Speaker 1: tweeting that like their miners, like he might be different 597 00:31:21,280 --> 00:31:23,000 Speaker 1: today to what he wrought, it would have been. I 598 00:31:23,280 --> 00:31:25,760 Speaker 1: know Andrew, and I remember what he was like. You know, 599 00:31:26,200 --> 00:31:29,120 Speaker 1: back in the eighties when I was at a certa 600 00:31:29,160 --> 00:31:32,200 Speaker 1: law firm, we sort of work for these organizations and 601 00:31:33,960 --> 00:31:36,600 Speaker 1: it was people were sort of and he was West 602 00:31:36,600 --> 00:31:38,960 Speaker 1: Australian too, at least in Sydney a little bit more. 603 00:31:39,520 --> 00:31:42,720 Speaker 1: Westra was different to Sydney. Put it that way, I 604 00:31:42,760 --> 00:31:44,400 Speaker 1: still love the West Trains. Actually lived over there for 605 00:31:44,440 --> 00:31:46,640 Speaker 1: a while. We did a lot of work for Alan 606 00:31:46,680 --> 00:31:49,680 Speaker 1: Bond in those days and a lot of other guys Westralia. 607 00:31:49,680 --> 00:31:52,520 Speaker 1: I lived there for years because you know, I was 608 00:31:52,560 --> 00:31:55,840 Speaker 1: doing a case. I went over to the case literally 609 00:31:55,920 --> 00:31:58,200 Speaker 1: for one week, and I was saying for three years. 610 00:31:59,080 --> 00:32:00,880 Speaker 1: The case took that long, and we get a whole 611 00:32:00,880 --> 00:32:02,920 Speaker 1: lot of new clients as well. And one of the 612 00:32:02,960 --> 00:32:06,440 Speaker 1: things I did notice is that where strains were fairly straightforward, 613 00:32:06,520 --> 00:32:10,239 Speaker 1: straight to the point, did stuff around. I wouldn't call 614 00:32:10,280 --> 00:32:12,360 Speaker 1: them insensity, but it could have been interpreted that way. 615 00:32:13,240 --> 00:32:14,280 Speaker 1: I was probably a bit of the way that the 616 00:32:14,320 --> 00:32:18,440 Speaker 1: same myself. How do you balance that up that being 617 00:32:18,480 --> 00:32:20,360 Speaker 1: brought up in that and being a leader today. 618 00:32:21,720 --> 00:32:24,200 Speaker 2: That's a great question. And again I think one of 619 00:32:24,560 --> 00:32:26,840 Speaker 2: one of the biggest things I've learned in leadership is that, 620 00:32:28,560 --> 00:32:30,320 Speaker 2: like people often ask that question, the leader is born 621 00:32:30,400 --> 00:32:34,360 Speaker 2: or they made. And I'm a firmer leader that leadership 622 00:32:34,480 --> 00:32:37,040 Speaker 2: like all things, as a craft. And I go home 623 00:32:37,080 --> 00:32:39,080 Speaker 2: at night sometimes I think, geez, I really screwed up 624 00:32:39,440 --> 00:32:41,480 Speaker 2: with that. But it's okay because I wake up the 625 00:32:41,520 --> 00:32:44,400 Speaker 2: next day and you go at it again. I'll sort 626 00:32:44,440 --> 00:32:48,160 Speaker 2: of tomorrow, and so Mate, I firmly believe that, first 627 00:32:48,160 --> 00:32:50,080 Speaker 2: and foremost, it's a craft, and you get some stuff 628 00:32:50,120 --> 00:32:54,960 Speaker 2: wrong and you apologize and you move on. So I 629 00:32:55,040 --> 00:32:57,680 Speaker 2: don't think that there is also one size that fits 630 00:32:57,720 --> 00:33:02,360 Speaker 2: all as it relates to leading teams organizations. There are 631 00:33:02,440 --> 00:33:05,959 Speaker 2: moments where you have to be tougher, there are moments 632 00:33:06,040 --> 00:33:10,200 Speaker 2: that you have to be more supportive, and that varies 633 00:33:10,200 --> 00:33:14,920 Speaker 2: also in terms of the individual that you're dealing with. 634 00:33:16,040 --> 00:33:17,640 Speaker 2: So I don't think there's one size fits all. But 635 00:33:17,680 --> 00:33:19,160 Speaker 2: the one thing that I will come back to what 636 00:33:19,240 --> 00:33:24,960 Speaker 2: I said before is as long as you're transparent, you're honest, 637 00:33:25,920 --> 00:33:30,400 Speaker 2: and you are clear on why you are either making 638 00:33:30,400 --> 00:33:34,560 Speaker 2: a certain decision giving certain direction, then I think that 639 00:33:34,840 --> 00:33:39,160 Speaker 2: tends to resonate across multiple generations, irrespective of what their 640 00:33:39,200 --> 00:33:41,760 Speaker 2: background is and what they've grown up doing. 641 00:33:42,400 --> 00:33:45,040 Speaker 1: I've had to learn to become more of a listener 642 00:33:46,040 --> 00:33:49,520 Speaker 1: than at teller. I just know that for myself, I 643 00:33:49,800 --> 00:33:52,040 Speaker 1: have to be prepared to listen instead of just jumping 644 00:33:52,120 --> 00:33:55,920 Speaker 1: in and telling, and I have to be more of 645 00:33:55,960 --> 00:34:00,080 Speaker 1: an asker as opposed to an answer a question. What 646 00:34:00,480 --> 00:34:02,880 Speaker 1: blah blah blah, I suppose before I just the old days. 647 00:34:02,880 --> 00:34:04,080 Speaker 1: I'd walk in and say, with this what we're doing, 648 00:34:04,120 --> 00:34:08,520 Speaker 1: but go do it. Just give people tasks. It's I 649 00:34:08,600 --> 00:34:11,279 Speaker 1: grew up in a environment, in a LAWPHM where like 650 00:34:11,400 --> 00:34:14,200 Speaker 1: the senior partner if you didn't like in the eighties, 651 00:34:14,239 --> 00:34:16,120 Speaker 1: I used to wear a Paisley tie, which is I 652 00:34:16,239 --> 00:34:18,240 Speaker 1: consider it was pretty cool. I was adding my twenties, 653 00:34:18,320 --> 00:34:21,600 Speaker 1: late twenties. He pulled me up and he said, why 654 00:34:21,600 --> 00:34:22,960 Speaker 1: are you wearing that tie? You should be wearing a 655 00:34:22,960 --> 00:34:26,680 Speaker 1: stripe type because our clients won't think you were determined 656 00:34:26,760 --> 00:34:33,360 Speaker 1: as a as a professional person. They'll think you're He 657 00:34:33,480 --> 00:34:38,600 Speaker 1: used the word fruity wearing a Paisley tie, and I 658 00:34:38,719 --> 00:34:40,520 Speaker 1: got a shock. Like I was in my twenties, he 659 00:34:40,640 --> 00:34:42,560 Speaker 1: was in there. He would have been his mid to 660 00:34:42,600 --> 00:34:46,920 Speaker 1: late forties. Yeah, so that was and people didn't give 661 00:34:46,960 --> 00:34:50,480 Speaker 1: a damn how you felt. He certainly didn't because it 662 00:34:50,600 --> 00:34:52,480 Speaker 1: was his business and he wanted to run it as 663 00:34:52,560 --> 00:34:54,600 Speaker 1: tight as he could, and he knew his clients better 664 00:34:54,640 --> 00:34:58,280 Speaker 1: than anybody. It's just very interesting how the world's changed 665 00:34:58,280 --> 00:35:01,480 Speaker 1: and leadership itself has changed is quite significantly. And obviously 666 00:35:01,560 --> 00:35:04,040 Speaker 1: the Aaron Williams brand, whilst it was set up by 667 00:35:04,080 --> 00:35:05,800 Speaker 1: Reggie Williams at ninety ft to two, which was a 668 00:35:05,880 --> 00:35:08,480 Speaker 1: different totally different new to what we are now. It's 669 00:35:08,560 --> 00:35:12,239 Speaker 1: still the same brand, but with leadership that's appropriate. 670 00:35:13,280 --> 00:35:15,000 Speaker 2: We'd like to think. So we'd like to think so. 671 00:35:15,120 --> 00:35:16,600 Speaker 2: One of the things that as you were saying that 672 00:35:18,120 --> 00:35:22,319 Speaker 2: during my time with Nike, and this might have been 673 00:35:22,400 --> 00:35:23,759 Speaker 2: part of the time that I was there too, but 674 00:35:23,880 --> 00:35:26,360 Speaker 2: there was a lot of talk about servant leadership and 675 00:35:27,680 --> 00:35:32,000 Speaker 2: the whole thing that's underlying that leadership philosophy is that 676 00:35:33,160 --> 00:35:36,080 Speaker 2: leaders are meant to be in the background. You meant 677 00:35:36,120 --> 00:35:39,560 Speaker 2: to be there in listening, in support of others, and 678 00:35:39,680 --> 00:35:41,960 Speaker 2: it's not about and there's something there's something about that 679 00:35:42,239 --> 00:35:44,720 Speaker 2: that I think we come back to how we started 680 00:35:44,760 --> 00:35:48,120 Speaker 2: this conversation with Reg Williams. Most Australians know who Aaron 681 00:35:48,160 --> 00:35:50,880 Speaker 2: Williams is. Very few could pick him out of a lineup, 682 00:35:51,080 --> 00:35:55,000 Speaker 2: and Reg applied though. He was a great listener, he 683 00:35:55,080 --> 00:35:58,279 Speaker 2: was a great supporter, he was a great enabler. He's 684 00:35:58,280 --> 00:36:00,480 Speaker 2: sort of it's almost that leadership that leads from behind 685 00:36:00,640 --> 00:36:05,080 Speaker 2: in some ways, and so that is definitely part of 686 00:36:05,440 --> 00:36:08,120 Speaker 2: I think the DNA of the brand and what we 687 00:36:08,200 --> 00:36:12,520 Speaker 2: are still trying to achieve today. I certainly don't engage 688 00:36:12,560 --> 00:36:14,680 Speaker 2: in doing things like we're doing right here today. 689 00:36:14,760 --> 00:36:17,319 Speaker 1: Mark Very often it's definitely work in progress for these things. 690 00:36:17,560 --> 00:36:19,239 Speaker 1: And a great thing about is you're prepared to learn 691 00:36:19,400 --> 00:36:22,360 Speaker 1: as you go to that that's pretty important. Good. I 692 00:36:22,480 --> 00:36:24,759 Speaker 1: just talk about how many stores you've got Astraina now 693 00:36:26,640 --> 00:36:29,560 Speaker 1: fifty five stores? Do you cover every state every week. 694 00:36:29,560 --> 00:36:35,520 Speaker 2: Cover every trading and globally so we are New Zealand 695 00:36:36,400 --> 00:36:37,120 Speaker 2: and the UK. 696 00:36:37,560 --> 00:36:37,920 Speaker 1: So we. 697 00:36:39,920 --> 00:36:44,640 Speaker 2: Since so I started shortly after the Forest took over 698 00:36:44,680 --> 00:36:50,040 Speaker 2: the brand, and at that time we were really struggling 699 00:36:50,200 --> 00:36:53,640 Speaker 2: to fulfill demand in Australia and it's been a journey 700 00:36:53,640 --> 00:36:56,200 Speaker 2: of really investing in ramping up what's been done in 701 00:36:56,360 --> 00:36:58,880 Speaker 2: South Australia to the point where it's only really been 702 00:36:58,880 --> 00:37:01,360 Speaker 2: the last nine months that we're making a concerted push 703 00:37:01,480 --> 00:37:04,840 Speaker 2: into the UK and sort of have more global ambitions. 704 00:37:05,239 --> 00:37:08,719 Speaker 1: Because you couldn't you couldn't satisfy the supply chain in 705 00:37:08,880 --> 00:37:11,680 Speaker 1: relation to any demand. Yes you are, in other words, 706 00:37:11,680 --> 00:37:13,239 Speaker 1: if someone wants to buy the boots, so that you've 707 00:37:13,239 --> 00:37:15,200 Speaker 1: got to be able to deliver the exactly and therefore 708 00:37:15,239 --> 00:37:16,880 Speaker 1: you've got to get it made exactly. So if I 709 00:37:16,960 --> 00:37:19,160 Speaker 1: go back on the supply chain side, in terms of 710 00:37:20,560 --> 00:37:23,480 Speaker 1: inputs into for example, boot or belts. 711 00:37:23,400 --> 00:37:25,560 Speaker 2: Leather, leather is the biggest. 712 00:37:26,000 --> 00:37:28,160 Speaker 1: I don't know what else. What's the bottom made of leather? 713 00:37:28,800 --> 00:37:30,640 Speaker 2: Yeah, so different types of let's say some of the 714 00:37:30,880 --> 00:37:34,200 Speaker 2: components that we've got to go into a boot. You've 715 00:37:34,239 --> 00:37:37,400 Speaker 2: got your leather uppers, you've got the elastic, you've got 716 00:37:37,440 --> 00:37:39,840 Speaker 2: the tugs which make out a nylon. You've got some 717 00:37:39,920 --> 00:37:42,120 Speaker 2: of the rubber in the heel, You've got wax, and 718 00:37:42,239 --> 00:37:45,880 Speaker 2: you've got cork which is used for some of the 719 00:37:46,520 --> 00:37:49,920 Speaker 2: cushioning that makes the boots so comfortable, stitching and the stitching. 720 00:37:50,400 --> 00:37:54,560 Speaker 1: So the raw materials are you still proudly able to 721 00:37:54,600 --> 00:37:56,560 Speaker 1: say that they're Australian source. 722 00:37:58,440 --> 00:37:59,840 Speaker 2: Some of it is, not all of it is, but 723 00:38:01,320 --> 00:38:03,840 Speaker 2: that it never actually has been. So one of the 724 00:38:03,880 --> 00:38:08,840 Speaker 2: things that reg was amazing at doing was he broadly 725 00:38:08,960 --> 00:38:11,840 Speaker 2: made it in Australia, but he was unashavably going and 726 00:38:11,920 --> 00:38:14,279 Speaker 2: sourcing the best materials from around the world. So you 727 00:38:14,360 --> 00:38:17,759 Speaker 2: reference the wax jacket before. He was getting that from 728 00:38:17,760 --> 00:38:20,560 Speaker 2: the UK back in the day, because that's where the 729 00:38:20,640 --> 00:38:25,400 Speaker 2: best was coming from. So he was very resourceful in 730 00:38:25,520 --> 00:38:27,680 Speaker 2: terms of just choosing the best leathers, and we do 731 00:38:27,760 --> 00:38:30,799 Speaker 2: the same today. So we do have leathers that come 732 00:38:31,000 --> 00:38:34,520 Speaker 2: we have heritage tanneries in the UK. We get we 733 00:38:34,719 --> 00:38:37,320 Speaker 2: get a lot of our supply from from from Australia 734 00:38:37,320 --> 00:38:39,000 Speaker 2: and we get a lot from New Zealand. So it's 735 00:38:39,760 --> 00:38:42,040 Speaker 2: for us what's most important is making sure we've got 736 00:38:42,080 --> 00:38:45,279 Speaker 2: the right components and then we're building them the right way. 737 00:38:45,480 --> 00:38:51,319 Speaker 1: And in terms of and this is an Australia thing there, 738 00:38:51,360 --> 00:38:53,880 Speaker 1: but the slavery actor, do you sort of ensure that 739 00:38:54,040 --> 00:38:56,800 Speaker 1: these things are not sourced from that? 740 00:38:56,920 --> 00:39:01,320 Speaker 2: We lean him very heavily leave And so there is 741 00:39:04,120 --> 00:39:07,040 Speaker 2: I'm not sure how far down it goes, but most 742 00:39:07,200 --> 00:39:10,200 Speaker 2: organizations over a certain side have to complete a public 743 00:39:10,840 --> 00:39:13,320 Speaker 2: statement called the Modern State Modern Slavery Statement. 744 00:39:13,480 --> 00:39:15,200 Speaker 1: We do it in our own firm too, so yeah, 745 00:39:15,239 --> 00:39:15,719 Speaker 1: you have to do it. 746 00:39:16,360 --> 00:39:21,320 Speaker 2: And this statement is really about making sure that we 747 00:39:21,440 --> 00:39:27,200 Speaker 2: as a brand are accountable for the boots that we produce. 748 00:39:27,280 --> 00:39:28,799 Speaker 2: We need to make sure that we know that if 749 00:39:28,840 --> 00:39:33,560 Speaker 2: we are sourcing materials or components anywhere in the world, 750 00:39:33,800 --> 00:39:35,080 Speaker 2: that we know where it's coming from. 751 00:39:35,920 --> 00:39:38,439 Speaker 1: Some twelve year old kid in slave labor exactly learning 752 00:39:38,640 --> 00:39:43,040 Speaker 1: you know, one ring at an hour or something for 753 00:39:43,320 --> 00:39:45,680 Speaker 1: doing the work. That's sort of what we thok about. 754 00:39:45,719 --> 00:39:48,120 Speaker 2: It's exactly. It's exactly that it's got to do with 755 00:39:49,719 --> 00:39:51,839 Speaker 2: making sure we first of all we know exactly where 756 00:39:51,840 --> 00:39:54,160 Speaker 2: it's coming, we have transparency over our supply chain, and 757 00:39:54,200 --> 00:39:59,120 Speaker 2: then we know that, Yeah, the conditions in those partners 758 00:39:59,160 --> 00:40:05,640 Speaker 2: that we are working with, we're proud to work. 759 00:40:05,560 --> 00:40:09,239 Speaker 1: With and they stand by Australian standards, by Australian standard, Yeah, yeah, 760 00:40:09,400 --> 00:40:12,360 Speaker 1: and it's fair at the end of the day. Exactly, 761 00:40:12,480 --> 00:40:15,440 Speaker 1: it's fair and I think for me that's really important 762 00:40:15,440 --> 00:40:19,520 Speaker 1: to know that. And so but you're still you might 763 00:40:19,600 --> 00:40:22,640 Speaker 1: source some of the inputs, but is it still put 764 00:40:22,680 --> 00:40:23,919 Speaker 1: it together? Made? Would have been cooled. 765 00:40:24,440 --> 00:40:26,600 Speaker 2: It goes through it goes through eighty pairs of hands 766 00:40:26,719 --> 00:40:33,839 Speaker 2: in Salisbury and South Australia. And we've actually just restarted 767 00:40:34,360 --> 00:40:38,239 Speaker 2: tours of the workshops. If anyone's interested in actually going 768 00:40:38,280 --> 00:40:41,680 Speaker 2: and seeing how boot gets made, you welcome together. Is 769 00:40:41,719 --> 00:40:44,360 Speaker 2: it on your Websits on our website, a video or 770 00:40:44,400 --> 00:40:46,960 Speaker 2: something like that. Yeah, there's I mean, we've got various 771 00:40:47,000 --> 00:40:49,680 Speaker 2: videos up that show that the process. But there's nothing 772 00:40:49,800 --> 00:40:51,520 Speaker 2: like actually going and seeing it because it's not just 773 00:40:51,560 --> 00:40:54,839 Speaker 2: the construction process. But we've got such an incredible team 774 00:40:55,080 --> 00:40:59,520 Speaker 2: down there that are so proud of showing off that 775 00:41:00,040 --> 00:41:03,479 Speaker 2: beautiful craft and so they genuinely love it when people 776 00:41:03,520 --> 00:41:06,040 Speaker 2: come and visit and engage. And it's pretty unique because 777 00:41:06,040 --> 00:41:08,680 Speaker 2: you can actually just genuinely walk the lines and obviously 778 00:41:08,760 --> 00:41:10,480 Speaker 2: with someone you can't just randomly walk in there, but 779 00:41:11,640 --> 00:41:14,239 Speaker 2: but you can see see how it's made, what's going on. 780 00:41:15,160 --> 00:41:18,200 Speaker 2: So we pride ourselves and this has been you know, 781 00:41:18,560 --> 00:41:20,640 Speaker 2: also a part of the DNA of the brand and 782 00:41:20,719 --> 00:41:24,600 Speaker 2: being a very transparent, very transparent brand. And so yeah, 783 00:41:24,680 --> 00:41:26,760 Speaker 2: that all happens in Salisbury and South Australia. 784 00:41:27,160 --> 00:41:29,640 Speaker 1: That's cool. And how many skews would you guys have. 785 00:41:31,160 --> 00:41:31,400 Speaker 2: That that? 786 00:41:31,520 --> 00:41:34,239 Speaker 1: You know, in other words product lines, Oh you're testing me. 787 00:41:36,400 --> 00:41:39,280 Speaker 1: We're just took about boots and you know belts. 788 00:41:39,320 --> 00:41:42,440 Speaker 2: At the moment, it's it's it's it's it's thousands when 789 00:41:42,480 --> 00:41:44,920 Speaker 2: it accumulates over over seasons between boots where we do 790 00:41:45,000 --> 00:41:48,400 Speaker 2: everything from boots, belts, other leather goods apparel. 791 00:41:49,000 --> 00:41:51,439 Speaker 1: So we've got pants, t shirts. 792 00:41:51,400 --> 00:41:53,680 Speaker 2: Yeah, we've got a we've got a wide range and 793 00:41:54,080 --> 00:41:58,880 Speaker 2: a big chunk of it is uh what we described 794 00:41:58,880 --> 00:42:01,640 Speaker 2: as core like things that have stood the test of time. 795 00:42:01,680 --> 00:42:05,480 Speaker 2: And then we continue to innovate through seasonal iterations and 796 00:42:05,680 --> 00:42:07,560 Speaker 2: just trying to there's a big push at the moment 797 00:42:07,600 --> 00:42:11,200 Speaker 2: to just try and elevate the quality of the full 798 00:42:11,280 --> 00:42:14,840 Speaker 2: product offering, so apparel, other types of other goods, bags, 799 00:42:15,080 --> 00:42:16,960 Speaker 2: that sort of thing back to what we think is 800 00:42:18,960 --> 00:42:21,400 Speaker 2: taking it forward but honoring the past. That's sort of 801 00:42:21,480 --> 00:42:24,800 Speaker 2: the tightrope that we're trying to balance. 802 00:42:24,920 --> 00:42:26,760 Speaker 1: Many years ago, I had a business in India. Background, 803 00:42:26,760 --> 00:42:29,080 Speaker 1: I had a business in India and ice other every 804 00:42:30,040 --> 00:42:31,680 Speaker 1: four or five weeks and it's been a week there. 805 00:42:32,280 --> 00:42:35,839 Speaker 1: This is a pre GFC and all the stuff are 806 00:42:35,840 --> 00:42:38,439 Speaker 1: Indian and we had like six hundred staff there or something. 807 00:42:38,920 --> 00:42:45,640 Speaker 1: And my senior guy there for shall panded his name 808 00:42:45,840 --> 00:42:50,160 Speaker 1: for shell pandit was a Sikh, like a tour guy 809 00:42:50,280 --> 00:42:53,640 Speaker 1: over the turbinal, a highly religious guy. But you know, 810 00:42:53,680 --> 00:42:57,279 Speaker 1: he ran the whole business for us, and I wanted 811 00:42:57,280 --> 00:42:58,880 Speaker 1: to buy him something astrain, so I brought him a 812 00:42:58,960 --> 00:43:01,239 Speaker 1: fan of what so shoesy as from one of the 813 00:43:01,280 --> 00:43:03,239 Speaker 1: stuff they told me to socials, And when I went 814 00:43:03,280 --> 00:43:05,920 Speaker 1: over there, I bought him some pair of iron Williams. 815 00:43:05,960 --> 00:43:09,560 Speaker 1: Actually got a pair of black ones made black because 816 00:43:09,560 --> 00:43:13,200 Speaker 1: I like the black h what do you call it? 817 00:43:13,320 --> 00:43:18,719 Speaker 1: Not black? Yeah, so don't pair of black swaye one 818 00:43:18,760 --> 00:43:21,480 Speaker 1: same as mine? Because he was looking at mine once 819 00:43:21,680 --> 00:43:24,359 Speaker 1: and he said they had nice boots, mister Mark were 820 00:43:24,480 --> 00:43:27,120 Speaker 1: in nice boots. And so I bought him pair his size, 821 00:43:27,160 --> 00:43:31,680 Speaker 1: and I gave him to him, and somehow he knew 822 00:43:32,440 --> 00:43:35,360 Speaker 1: that the boots that I was wearing were Aaron Williams. 823 00:43:35,719 --> 00:43:37,880 Speaker 1: I'd never told him, he never asked me. And then 824 00:43:37,880 --> 00:43:41,160 Speaker 1: when I gave him the roon Williams, the boots I 825 00:43:41,160 --> 00:43:42,960 Speaker 1: took him out of the box was too Bockley Carriages 826 00:43:43,000 --> 00:43:44,640 Speaker 1: had him in my bag. So I took him out 827 00:43:44,640 --> 00:43:46,200 Speaker 1: my bag and gave him to him. He knew there 828 00:43:46,239 --> 00:43:48,399 Speaker 1: were and Williams. He didn't look at the the thing 829 00:43:48,480 --> 00:43:50,279 Speaker 1: you pull up what do you call the thing the tug. 830 00:43:50,400 --> 00:43:53,120 Speaker 1: He didn't look at the tug. He just knew there 831 00:43:53,160 --> 00:43:55,160 Speaker 1: are and Williams. He must have and he was so happy, 832 00:43:55,200 --> 00:43:57,839 Speaker 1: Oh my god, he was over the moon, like really 833 00:43:57,920 --> 00:44:00,360 Speaker 1: over the moon. And this is a guy living in 834 00:44:01,160 --> 00:44:03,840 Speaker 1: those days. Our office was in Delhi, New Delhi. But 835 00:44:03,960 --> 00:44:07,759 Speaker 1: he was from Budjab in India and somehow he knew 836 00:44:07,800 --> 00:44:09,200 Speaker 1: this whole story and then he started talking to me 837 00:44:09,239 --> 00:44:10,560 Speaker 1: about their own Williams brand. 838 00:44:12,400 --> 00:44:15,440 Speaker 2: You asked earlier, is there is there a tourist trail 839 00:44:15,560 --> 00:44:17,920 Speaker 2: or a pilgrimage to that five Percy Street store and 840 00:44:17,960 --> 00:44:22,000 Speaker 2: Posh Prospect, Well, the Indian cricket team and the Stunty 841 00:44:22,040 --> 00:44:25,040 Speaker 2: cricket team frequent there. The team were all excitedly showing 842 00:44:25,040 --> 00:44:27,799 Speaker 2: around photos of Bora in there buying buying iron. 843 00:44:27,880 --> 00:44:31,239 Speaker 1: That's interesting because we were because my business was we 844 00:44:31,400 --> 00:44:33,279 Speaker 1: own part of a business at General Electric owned and 845 00:44:33,960 --> 00:44:36,480 Speaker 1: one of the biggest you g g was one of 846 00:44:36,480 --> 00:44:38,080 Speaker 1: the biggest companies in the world at the time, and 847 00:44:38,719 --> 00:44:41,200 Speaker 1: they were a big sponsor of the Indian cricket side. Yeah, 848 00:44:41,560 --> 00:44:43,759 Speaker 1: and I can't remember which is the captain of the 849 00:44:43,760 --> 00:44:46,960 Speaker 1: Indian time team at the time. He was personally sponsored 850 00:44:46,960 --> 00:44:50,360 Speaker 1: by General Electric And so it may be that Verschell 851 00:44:50,480 --> 00:44:53,880 Speaker 1: had seen this guy's wearing the boots. 852 00:44:55,480 --> 00:44:57,480 Speaker 2: And it's fascinating even the efforts that we're doing at 853 00:44:57,480 --> 00:45:01,000 Speaker 2: the moment with the expansion in the UK, like the 854 00:45:01,080 --> 00:45:04,319 Speaker 2: thing that makes me personally so proud being over there 855 00:45:04,480 --> 00:45:06,920 Speaker 2: or hearing stories like this is that there is a 856 00:45:08,200 --> 00:45:12,959 Speaker 2: deep level of respect for the brand and what we're about, 857 00:45:13,000 --> 00:45:16,800 Speaker 2: even though we don't have a strong presence outside of Australia, 858 00:45:16,960 --> 00:45:20,239 Speaker 2: but there is a real respect for who we are 859 00:45:20,320 --> 00:45:23,640 Speaker 2: and what we do, which as Australians we should be 860 00:45:23,760 --> 00:45:24,160 Speaker 2: very proud of. 861 00:45:24,440 --> 00:45:27,200 Speaker 1: There's two things and I know it's on an Australian brand, 862 00:45:27,239 --> 00:45:32,719 Speaker 1: but there's two things that particularly in the prome reduction world, 863 00:45:32,840 --> 00:45:37,480 Speaker 1: like you know in farms, that I always think of 864 00:45:37,560 --> 00:45:40,160 Speaker 1: when it comes when it comes to durability and things 865 00:45:40,200 --> 00:45:42,279 Speaker 1: that are nearly like a non negotiable for a farm. 866 00:45:43,400 --> 00:45:45,879 Speaker 1: It sounds silly, and I've got I've got both of them, 867 00:45:47,000 --> 00:45:49,319 Speaker 1: a pair of ourm william boots, in which case at 868 00:45:49,360 --> 00:45:51,400 Speaker 1: the time that we leave the boots because the sway 869 00:45:51,480 --> 00:45:54,120 Speaker 1: doesn't do too well in the rough, but leather boots 870 00:45:54,640 --> 00:45:57,400 Speaker 1: and stupidly it's got nothing to do with anything, but 871 00:45:57,480 --> 00:46:00,960 Speaker 1: it is a toy. Had a highlights who's forty years old. 872 00:46:01,560 --> 00:46:04,399 Speaker 1: It always starts it's the most reliable car in the world. 873 00:46:04,520 --> 00:46:07,000 Speaker 1: There's bloody highlus. I've got two, but the one is 874 00:46:07,040 --> 00:46:08,880 Speaker 1: forty years old. It's got three and eighty thousand kilminters 875 00:46:08,880 --> 00:46:10,680 Speaker 1: on it. And I just ride around the farm. We 876 00:46:10,719 --> 00:46:13,879 Speaker 1: didn't even by the registering. That's just just carrying shit around. 877 00:46:13,920 --> 00:46:16,600 Speaker 1: But it always starts. Things have fallen apart on it, 878 00:46:17,080 --> 00:46:19,840 Speaker 1: but the mode always starts no matter what. And the 879 00:46:19,920 --> 00:46:22,799 Speaker 1: boots always you're can always getting fixed repaired. I don't 880 00:46:22,800 --> 00:46:24,600 Speaker 1: send them to Prospect to get repaired these days. I 881 00:46:24,680 --> 00:46:26,960 Speaker 1: just sent them down to local boot maker. But you 882 00:46:27,000 --> 00:46:30,840 Speaker 1: can always get repair. No drama's getting sold. I like 883 00:46:30,880 --> 00:46:34,439 Speaker 1: to get put rubber underneath them, under the actual leather, 884 00:46:34,520 --> 00:46:37,760 Speaker 1: soul whatever it is, mainly because it's where my farmers 885 00:46:37,760 --> 00:46:42,440 Speaker 1: and be a bit slippery. But and they're like two 886 00:46:42,520 --> 00:46:45,840 Speaker 1: old favorites, silly. It's sort of like comforting to me. 887 00:46:46,520 --> 00:46:48,080 Speaker 1: And to be aligned to a brand like that, like 888 00:46:48,760 --> 00:46:51,000 Speaker 1: for you, for me anyway, in my mind, I just 889 00:46:51,040 --> 00:46:53,200 Speaker 1: thought about it for R and Willims boots to be 890 00:46:53,200 --> 00:46:55,640 Speaker 1: aligned to a high Lux the toy to high Lux brand, 891 00:46:55,760 --> 00:46:59,479 Speaker 1: like it's you know, globally it's the most reliable brand 892 00:47:00,200 --> 00:47:01,239 Speaker 1: cars is there. 893 00:47:01,560 --> 00:47:03,359 Speaker 2: I don't think it's a coincidence that you think about 894 00:47:03,400 --> 00:47:08,279 Speaker 2: those two things, because those two things are what help 895 00:47:08,360 --> 00:47:11,600 Speaker 2: you get stuff done, especially on on the on the 896 00:47:11,680 --> 00:47:14,600 Speaker 2: land in that example. But and I think at the 897 00:47:14,680 --> 00:47:18,960 Speaker 2: end of the day. What is what is so humbling 898 00:47:19,040 --> 00:47:22,320 Speaker 2: and amazing is we spend time in our retail stores, 899 00:47:24,120 --> 00:47:27,040 Speaker 2: not half the time, but so often get customers that 900 00:47:27,160 --> 00:47:29,600 Speaker 2: come in no interest in buying. They just want to 901 00:47:29,640 --> 00:47:33,120 Speaker 2: tell the story of their boots and what they're like, 902 00:47:33,560 --> 00:47:35,840 Speaker 2: what their boots, the journey that they've been on with 903 00:47:36,000 --> 00:47:38,759 Speaker 2: those boots. And I've got an email on the we 904 00:47:39,080 --> 00:47:40,759 Speaker 2: on the weekend, lovely email from it from a woman 905 00:47:40,880 --> 00:47:43,480 Speaker 2: who's originally from the UK but now living in Byron 906 00:47:44,440 --> 00:47:46,120 Speaker 2: and just send a photo of a boots just to 907 00:47:46,200 --> 00:47:50,000 Speaker 2: share like this. You know, this has sort of followed 908 00:47:50,040 --> 00:47:52,520 Speaker 2: my life's journey to where I am today. And there's 909 00:47:52,520 --> 00:47:56,479 Speaker 2: something about you know, life's journey that that these things 910 00:47:56,520 --> 00:47:59,520 Speaker 2: take you on. That is is why it sort of 911 00:48:00,239 --> 00:48:02,560 Speaker 2: and hit such an emotional chord with with with people. 912 00:48:03,200 --> 00:48:06,319 Speaker 1: It was that song I think it was Jane fond 913 00:48:06,360 --> 00:48:09,480 Speaker 1: of These boots are mad made for walking. And I'm 914 00:48:09,560 --> 00:48:11,680 Speaker 1: thinking about it as you say that you have a 915 00:48:11,719 --> 00:48:13,800 Speaker 1: female brand, you have a female sort of products, I 916 00:48:13,840 --> 00:48:16,000 Speaker 1: should say that we do. And you have a co 917 00:48:16,160 --> 00:48:18,920 Speaker 1: lab with the Snoby Union we do. What's that about? 918 00:48:19,600 --> 00:48:24,040 Speaker 2: So we've got it. We've had a history of of 919 00:48:26,880 --> 00:48:32,239 Speaker 2: partnering with Wallaby's and we reignited it this year. It's 920 00:48:32,320 --> 00:48:36,920 Speaker 2: the first time that we have explored doing licensed product 921 00:48:38,560 --> 00:48:44,040 Speaker 2: and the reason we have experimented in it is because actually, 922 00:48:44,080 --> 00:48:46,919 Speaker 2: what we really care about, other than the sport's great. 923 00:48:48,040 --> 00:48:52,560 Speaker 2: We actually care less about being on the laser engravers 924 00:48:52,600 --> 00:48:54,480 Speaker 2: in the stadium or being on the jerseys. What we 925 00:48:54,560 --> 00:48:58,239 Speaker 2: care about is the fan and supporting the fan. And 926 00:48:58,400 --> 00:49:02,360 Speaker 2: so we tried to create some fan gear that is 927 00:49:02,440 --> 00:49:05,719 Speaker 2: actually cool and people want to wear it and and 928 00:49:05,840 --> 00:49:11,040 Speaker 2: it's resonated really really well. So that's It's not something 929 00:49:11,080 --> 00:49:14,080 Speaker 2: that we're gonna always do, but we've just been. 930 00:49:18,840 --> 00:49:21,520 Speaker 1: But yeah, as Oarren Williams, do you reckon you've been 931 00:49:21,560 --> 00:49:23,000 Speaker 1: on a bit of a tear last couple of years. 932 00:49:23,760 --> 00:49:26,800 Speaker 2: Yeah, it's been. It's been. It's been a good a 933 00:49:26,840 --> 00:49:31,080 Speaker 2: good run. It's been a good run and it's come 934 00:49:31,200 --> 00:49:33,400 Speaker 2: from a lot of the team doing a lot of 935 00:49:33,440 --> 00:49:38,480 Speaker 2: hard work and yeah, but it's been We've got a 936 00:49:38,520 --> 00:49:40,000 Speaker 2: lot of we've got a lot of things to work on, 937 00:49:40,040 --> 00:49:44,000 Speaker 2: a lot of things to do. But I think at 938 00:49:44,120 --> 00:49:47,000 Speaker 2: least if we look at ourselves and for the customers 939 00:49:47,040 --> 00:49:50,279 Speaker 2: that we're engaging with We don't It's like we were 940 00:49:50,280 --> 00:49:52,040 Speaker 2: talking about leadership before. We're not getting it all right, 941 00:49:52,239 --> 00:49:54,960 Speaker 2: but we're moving it in the right direction in a 942 00:49:55,040 --> 00:49:57,600 Speaker 2: way that I think Rench would be proud. Our owners 943 00:49:57,640 --> 00:50:00,440 Speaker 2: are proud, and I think that's all you can or 944 00:50:00,440 --> 00:50:00,920 Speaker 2: you can ask for. 945 00:50:00,960 --> 00:50:03,600 Speaker 1: Australis proud, mate, goodness luck. 946 00:50:03,640 --> 00:50:04,239 Speaker 2: It's not thank you,