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Speaker 1: Welcome to Fear and Greed Q and A where we

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Speaker 1: ask an answer questions about business, investing, economics, politics, and more.

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Speaker 1: I'm Michael Thompson, and good morning Sean Ailma. Good morning, Michael,

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Speaker 1: Good morning to you.

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Speaker 2: Adam Lane, Good morning, Michael, Good morning Sean Adam.

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Speaker 1: Today, gentlemen, are we experiencing a loneliness epidemic in this

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Speaker 1: country at the moment? And how much of that is

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Speaker 1: due to remote working, a culture of emailing instead of calling,

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Speaker 1: and a reluctance to make eye contact and just talk

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Speaker 1: to strangers?

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Speaker 3: All right?

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Speaker 1: And I know this is already high risks talking to

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Speaker 1: Adam about this, because let's just jump into it. I've

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Speaker 1: got a series of questions for you, and once again,

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Speaker 1: in most cases, a yes or no answer will be fine.

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Speaker 2: You just are going to go yes or that.

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Speaker 1: And I also just know what my first question for

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Speaker 1: it was going to be, and it's actually not a

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Speaker 1: yes or no.

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Speaker 3: Actually not a yes.

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Speaker 1: I'd love to see you give a yes or no

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Speaker 1: answer to this one, Sean. Be honest, when was the

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Speaker 1: last time you had a proper chat with a stranger,

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Speaker 1: someone that you didn't know, you hadn't met before, and

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Speaker 1: you just either spoke to them in the street or

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Speaker 1: just sat down and started talking to them.

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Speaker 4: Can we have categories? Yeah, alcohol and non alcohol.

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Speaker 3: Here we go.

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Speaker 4: I went to live golf last week this time last week,

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Speaker 4: and I had plenty of chats with the people that

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Speaker 4: I didn't know.

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Speaker 3: New friends. You Tammy hem is it Hembro?

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Speaker 2: I didn't really excit. I didn't recognize them, but others did.

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Speaker 1: Yeah, the biggest influencer in this in the country, and

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Speaker 1: he didn't recognize her.

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Speaker 4: Yeah, So I would say, I mean, sit down and

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Speaker 4: have a chat a long long time, actually have a

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Speaker 4: chat to So I'll often be walking in the morning

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Speaker 4: and stop and say hello, how are will you? I mean,

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Speaker 4: we live in our local community and Jackie and I

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Speaker 4: chat walk in the morning and we're you know, saying

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Speaker 4: sort of people walking around the place and yeah, yeah, Adam,

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Speaker 4: what about you? Yeah?

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Speaker 3: I do.

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Speaker 2: I'm very wary for the person.

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Speaker 5: I'm very wary that I might talk too much to strangers.

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Speaker 3: Can I say?

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Speaker 2: Yeah?

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Speaker 3: You?

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Speaker 1: When you and I used to work together back in

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Speaker 1: the radio days, you would start every morning with a

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Speaker 1: walk around the entire building and you would talk to

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Speaker 1: people anyone that you ran into along the way, not strangers,

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Speaker 1: their colleagues. You know them, but it's not as though

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Speaker 1: they are your best friends. But you would you would stand,

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Speaker 1: you would go and have a big chat and just

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Speaker 1: and find out where they are up to. How important

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Speaker 1: was that for you as a leader to have that

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Speaker 1: kind of one on one contact with people that are

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Speaker 1: probably maybe two or three levels, like hierarchical levels, separated

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Speaker 1: from where you are in the business.

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Speaker 3: At first, it's.

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Speaker 5: Important as a human, I think, And then in a workplace,

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Speaker 5: whether you're updown or sideways in hierarchy, I think it's

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Speaker 5: it's great. Yeah, so, but I think if the leader

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Speaker 5: fails to role model it, it's a real miss.

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Speaker 4: Okay, all right, So Michael, can I ask you because

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Speaker 4: I mean, Adam's an extrovert in many ways, I'm an

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Speaker 4: extrovert in many ways. People may think you're an extrovert,

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Speaker 4: but in some ways you're actually an introvert. So when

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Speaker 4: was the last time you found someone that you didn't

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Speaker 4: know in Stopton had a chatter?

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Speaker 2: See?

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Speaker 3: Oh, how detailed does the chat need to be?

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Speaker 1: I'm a very friendly person in that I will I will,

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Speaker 1: I will I will say I will always say hello

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Speaker 1: to people that I pass in the street and I

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Speaker 1: will have a like a one line kind of con station,

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Speaker 1: just a witty little comment about the weather or something,

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Speaker 1: you know, with a whole bunch of them ready to.

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Speaker 2: Go people around here. He comes.

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Speaker 3: Again, walk the other way quick.

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Speaker 1: But in terms of a detailed conversation, no, it's it's

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Speaker 1: more the fact that if it kind of comes up by,

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Speaker 1: like at school pickup or something, and suddenly you're talking

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Speaker 1: to a parent that you don't know. And if I'm honest,

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Speaker 1: there are occasions when I will go out of my

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Speaker 1: way to avoid those kind of conversations, you know, when

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Speaker 1: you just like when you go, I just stand over here.

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Speaker 5: Done walking slowly or break dancing on your own.

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Speaker 1: Next that ession that was, yes, go on, Mat. Do

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Speaker 1: you think working from home, we've all had extended periods

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Speaker 1: of working from home. Do you think that working from

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Speaker 1: home has made you more isolated?

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Speaker 3: Sean?

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Speaker 2: Well, yeah, yes, but I'm not saying that's a bad thing.

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Speaker 1: Yeah, so it's given you more space, like mental space,

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Speaker 1: kind of just space to.

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Speaker 2: Do my job better.

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Speaker 4: Yeah, when I'm not in the office with you plunkers,

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Speaker 4: because well you just I mean, the commute times one thing,

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Speaker 4: but you get a lot of time to think and focus. Yeah,

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Speaker 4: and so, yes, it has made me more isolated by definition,

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Speaker 4: because I'm not with as many people.

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Speaker 2: But I don't think it's a bad thing.

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Speaker 3: All right, Adam, how about you?

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Speaker 1: Do you think you see kind of fewer people now

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Speaker 1: than you well now, I mean you are back in

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Speaker 1: an office most of the time now, but when you're

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Speaker 1: working from home, fewer people than you did see, say,

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Speaker 1: kind of five years ago.

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Speaker 5: I think, I just see it's about the same number

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Speaker 5: of people but less often. And so But like Sean,

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Speaker 5: I think, and you too, Michael, there's there's elements of

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Speaker 5: massive productivity game. When I'm just I can walk straight in,

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Speaker 5: get in the zone quickly in an environment that I'm

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Speaker 5: familiar with, and crank it out. It's it's both a good.

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Speaker 2: Do you do you, Michael?

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Speaker 1: Yeah, I think that working from home has made me

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Speaker 1: more isolated.

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Speaker 3: Absolutely, look at the smile on his face.

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Speaker 1: Honestly, I don't know whether it is a good socially,

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Speaker 1: reading these stories and these reports this week around this,

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Speaker 1: I don't know whether it has been a good thing necessarily.

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Speaker 4: Two, we're three married people with kids, like we have

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Speaker 4: a very full life anyway, it's a different question. If

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Speaker 4: it's a twenty three year old who's just moved towns

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Speaker 4: or cities and someone that I don't know don't have

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Speaker 4: a support community. That's a really different situation than us.

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Speaker 1: Yeah, And being in a workplace, for instance, and being

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Speaker 1: a part of a culture that is and yes, you

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Speaker 1: still can have culture when you are remote, but it

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Speaker 1: is not the same.

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Speaker 2: It's harder.

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Speaker 1: Is definitely not the same. Adam, this is a tough

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Speaker 1: one for you. Do you still answer the phone when

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Speaker 1: an unknown number calls?

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Speaker 3: Do you?

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Speaker 1: Or do you just send it on through either voicemail

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Speaker 1: or hope they send you an email? Generally I answer, okay, yeah, Sean,

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Speaker 1: what about you? I know I've been with you when

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Speaker 1: you and you get hammered by scam calls and various

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Speaker 1: things and you.

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Speaker 3: Answer every single one of them. Who me, yeahhaps seen

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Speaker 3: you do this?

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Speaker 2: I mean generally I don't anymore. If I don't know

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Speaker 2: a number, let.

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Speaker 1: It go and your phone screens them automatically. You've got

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Speaker 1: the new updates, yep, yep. Do you want to answer this?

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Speaker 1: And asks them as well to screen it. Do you

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Speaker 1: think though, that there is a trend within workplaces and

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Speaker 1: society in general, for perhaps younger Australians to be less

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Speaker 1: likely to actually pick up the phone. It is calling

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Speaker 1: becoming a last resort I suppose, rather than the first option.

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Speaker 4: Sean, I don't know the answer that, because men, I'm

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Speaker 4: in a house of eight younger Australians.

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Speaker 3: Right, good sample they do?

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Speaker 4: They make calls, Some of them only make calls they

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Speaker 4: couldn't be asked texting, and others only respond to text.

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Speaker 4: So I don't know the answer to that, Adam, what

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Speaker 4: about you?

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Speaker 5: Look, I think chatting within social media platforms and texting

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Speaker 5: is really really common. Phone calls less, So it's a

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Speaker 5: weird one because it's for me, I just call yeah, yeah.

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Speaker 1: And in journalism, right, and Sean, you'd be very kind

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Speaker 1: of familiar with this as well. The best way to

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Speaker 1: get an answer about something was just to pick up

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Speaker 1: the phone and call someone, because like if you send

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Speaker 1: an email or send a text message or something, it

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Speaker 1: is so easy to ignore, and also you don't know

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Speaker 1: what the deadline's going to be then like it's just

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Speaker 1: drifting and drifting.

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Speaker 3: You pick up the.

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Speaker 1: Phone, you can put someone on the spot essentially just

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Speaker 1: and get an answer either one way or the other.

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Speaker 1: But it does feel like the way that I've seen

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Speaker 1: it is that it does seem there is this trend

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Speaker 1: away from the phone is kind of the last resort.

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Speaker 2: Now, any other option is better than.

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Speaker 1: That very quickly. Do you ever avoid going into the

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Speaker 1: office because it feels socially tiring?

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Speaker 3: Right?

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Speaker 1: And this is kind of out of this research that

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Speaker 1: it's not necessarily about work tiring. You've got too much

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Speaker 1: work to do, but you just can't be can't be

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Speaker 1: bothered the wrong term, but you can't. It's almost going

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Speaker 1: to take too much to go in there and have

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Speaker 1: a lot of conversations with people that you haven't maybe

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Speaker 1: seen for a week or two. So everyone's going to

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Speaker 1: want to have a chat, and you just haven't got

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Speaker 1: it in you. You just want to stay home and

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Speaker 1: get your work done, right.

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Speaker 4: I have never thought of that, I can say honestly, really, Yeah,

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Speaker 4: you're just saying it to me now, and I kind

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Speaker 4: of get what you mean. Okay, never cross my mind.

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Speaker 3: Adam, No, there you go. Yeah me either me either.

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Speaker 4: I'm asking for a friend, okay, one last one?

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Speaker 1: Right, remote work Okay, we've all had a lot of

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Speaker 1: experience at remote work and perhaps think beyond yourselves to

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Speaker 1: perhaps family members and colleagues and things.

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Speaker 3: As well that you have observed.

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Speaker 1: Do you think that remote work has made us essentially

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Speaker 1: braver online and quieter in person, right, that we are

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Speaker 1: more willing to speak up Now in an email, we

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Speaker 1: will put our thought, will compose it all together, make

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Speaker 1: sure that we've got time to really put it together.

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Speaker 1: But if you are, and you'll send that off. But

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Speaker 1: if you're sitting in a meeting with colleagues and you

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Speaker 1: really disagree, you're probably a bit less likely to put

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Speaker 1: your hand up and say it. And both of you

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Speaker 1: two are very confident and would be happy to speak

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Speaker 1: your mind if you disagree, So it's probably more about

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Speaker 1: what you observe others do.

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Speaker 4: Yeah, I mean, at face value, if I disagre, I'd

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Speaker 4: much prefer to say it publicly face, face to face

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Speaker 4: and send an email.

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Speaker 2: Fact.

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Speaker 4: I mean, I'd say the opposite to what you're saying.

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Speaker 4: But that does come with confidence.

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Speaker 2: Yep, yep. I don't know that I've seen that. I

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Speaker 2: don't know that I've never noticed that much.

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Speaker 3: Yeah, what about you, Adam?

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Speaker 5: Yeah, look, I would definitely be comfortable, most comfortable speaking up,

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Speaker 5: And I'm just wondering if if that ever changed over

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Speaker 5: time in my life, Like as I got older and

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Speaker 5: more confident.

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Speaker 2: I couldn't be bothered dealing with you. I'm just going

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Speaker 2: to tell you to your face.

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Speaker 1: And it's funny that usually you can resolve things a

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Speaker 1: lot faster and a lot more effectively, and tone can

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Speaker 1: be missed in emails, like it is so much harder

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Speaker 1: to kind of make things clear, Like you think that, hey, yeah,

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Speaker 1: I've got an email. I can spend ages kind of

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Speaker 1: getting it exactly right, but you get the words right,

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Speaker 1: but the tones all wrong, whereas in a conversation with

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Speaker 1: someone you can actually just get that. You can have

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Speaker 1: it dealt with in a minute flat right.

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Speaker 5: Right way, right place, right time, right. All those things

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Speaker 5: get I think, very important, but they get easier with experience.

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Speaker 5: And so if the ideal for me is to do

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Speaker 5: it in the moment, in the best way you can,

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Speaker 5: in the right place, yeh.

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Speaker 1: What I've realized is that the two of you are

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Speaker 1: both very confident individuals who enjoy talking to other people

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Speaker 1: and quite like your own time and your own space.

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Speaker 1: But I'm happy to also talk to others in a

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Speaker 1: real world environment when you need to, you are completely

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Speaker 1: non representative of Australian society as I know it.

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Speaker 3: So this has been a really interesting exercise and I've

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Speaker 3: appreciate two outliers.

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Speaker 1: I think that's actually right, that's statistically unlikely, but I

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Speaker 1: found you both.

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Speaker 2: Thank you, Sean, Thanks Michael, Thanks.

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Speaker 3: Adam, Thank you Michael, Thank you Sean.

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Speaker 1: If you've got a question that you'd like us to

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Speaker 1: to dig into, then send it through on LinkedIn, Instagram, Facebook,

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Speaker 1: or fearing grade.

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Speaker 2: Dot com dot a U.

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Speaker 3: I'm Michael Thompson. This is a fear in Greek Q

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Speaker 3: and a

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Speaker 1: Hmm.