WEBVTT - Falsified deaths: The systemic problems in Tasmanian hospitals

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<v Speaker 1>From Schwartz Media. I'm Ruby Jones. This is seven am.

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<v Speaker 1>When nurse Amanda Duncan walked into Parliament House in Tasmania

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<v Speaker 1>last year. She was supposed to be giving evidence about

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<v Speaker 1>ambulance ramping, but what she actually spoke about was something

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<v Speaker 1>completely different and far more shocking. She claimed hospital management

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<v Speaker 1>had been altering death certificates, meaning deaths that should have

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<v Speaker 1>been investigated were quietly re certified. Those revelations triggered a

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<v Speaker 1>public inquiry, but questions have been raised about its scope

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<v Speaker 1>and accountability as new cases emerged that extend far beyond

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<v Speaker 1>the initial inquiry, including to other hospitals. Today writer and

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<v Speaker 1>former editor of the monthly Nickpike on his investigation into

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<v Speaker 1>falsified death certificates and revelations of a broken health system.

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<v Speaker 1>It's Thursday, March thirteen. So, Nick, you've been looking into

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<v Speaker 1>the Tasmanian health system and it seems like there are

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<v Speaker 1>some things that have been going seriously wrong there over

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<v Speaker 1>a long period of time. So to start with, tell

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<v Speaker 1>me about where this particular story begins.

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<v Speaker 2>So this one begins when nurse Amanda Duncan, a long

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<v Speaker 2>sistem nurse, speaks at a public inquiry. So last year

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<v Speaker 2>she appears at a public inquiry into ambulance ramping and

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<v Speaker 2>under parliamentary privilege, she drops a bombshell.

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<v Speaker 3>I have received eleven reports from doctors and nurses who

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<v Speaker 3>have disclosed alleged misconduct relating to the death of a patient,

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<v Speaker 3>including falsified medical certificates of debt.

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<v Speaker 2>So the way that it should work is that all

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<v Speaker 2>reportable deaths that occur in hospitals, those relating to medical procedures,

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<v Speaker 2>treatment or lack of must be referred to the coroner.

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<v Speaker 2>And this is supposed to provide a check on medical malpractice,

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<v Speaker 2>to ensure that families know that their loved ones' deaths

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<v Speaker 2>are being accurately recorded and they find out whether or not,

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<v Speaker 2>you know, it was preventable and what could be learnt

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<v Speaker 2>from it. And you know, the documentation around patient deaths.

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<v Speaker 2>It affects insurance claims, negligence claims, malpractice, worker liability and registration.

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<v Speaker 2>It also affects hospital performance numbers, and you know, indirectly

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<v Speaker 2>health and government finances. So the false reporting of deaths,

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<v Speaker 2>you know, it's a criminal offense to potentially avoid this

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<v Speaker 2>kind of scrutiny, and that's what appeared to be happening.

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<v Speaker 2>At least eleven cases were raised by Amanda Duncan that

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<v Speaker 2>avoided coronial investigation, and then her testimony led to an

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<v Speaker 2>independent inquiry.

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<v Speaker 1>Okay, so tell me more about that independent inquiry. What

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<v Speaker 1>did it find?

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<v Speaker 2>Essentially, it found that we were looking at an even

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<v Speaker 2>bigger scale. So the inquiry was led by a professor,

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<v Speaker 2>a junct professor, Deborah Pconne, and soon I'd identified a

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<v Speaker 2>further sixty three cases of interest. He was investigating irregular

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<v Speaker 2>practices in death reporting at this particular hospital, on cessin

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<v Speaker 2>general hospital, and concerning a particular former staff member.

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<v Speaker 4>Doctor Peter Renshaw is at the center of these allegations.

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<v Speaker 4>He was the executive director of medical services at the

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<v Speaker 4>hospital for almost three decades.

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<v Speaker 2>He's been reluctant to speak publicly, but he has issued

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<v Speaker 2>a statement he denies all allegations of wrongdoing.

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<v Speaker 4>He responded in an email saying I deny absolutely and

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<v Speaker 4>categorically any wrongdoing breach of the law or policy in

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<v Speaker 4>relation to either the reporting of matters to the coroner

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<v Speaker 4>or the completion of medical certificates of death.

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<v Speaker 2>And ultimately, the review examined eighty six medical records and

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<v Speaker 2>its findings which were released in June last year, were

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<v Speaker 2>incredibly damning. The review referred twenty nine new cases to

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<v Speaker 2>the coroner for investigation and found twenty eight to have

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<v Speaker 2>inaccurate documentation. It found the former staff member had engaged

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<v Speaker 2>in a repeated pattern of acting outside the scope of

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<v Speaker 2>the law. So it raised terrible questions. And this is

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<v Speaker 2>bearing in mind just looking at two years of the

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<v Speaker 2>Loncestern Hospital records over the twenty that this staff member

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<v Speaker 2>had been involved, and it was only looking at lon Ceston,

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<v Speaker 2>not more broadly. But it's still the tip of the iceberg.

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<v Speaker 1>Okay, So we're looking at dozens of cases of deaths

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<v Speaker 1>allegedly not being reported to the coroner when they should

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<v Speaker 1>have been, which I feel like I should underline, as

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<v Speaker 1>you say, that is a criminal offense. So what happened

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<v Speaker 1>then once this inquiry made those facts public? What did

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<v Speaker 1>the Health Department do? What did the Justice Department do?

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<v Speaker 1>What did police do?

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<v Speaker 2>So the short answer is not much. The government response

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<v Speaker 2>has been tempered at best. They promise to improve their

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<v Speaker 2>processes around death reporting. The police, having earlier told Amanda

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<v Speaker 2>Duncan that they weren't going to launch an investigation, amazingly

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<v Speaker 2>found that they didn't have sufficient evidence to press charges.

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<v Speaker 2>The Coroner's office, who had been pegged by the Independent

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<v Speaker 2>Inquiry for being involved in the non referral of some

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<v Speaker 2>of the cases, had refused to speak to the PECNE review,

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<v Speaker 2>and weirdly, the Health Secretary told Parliament that they'd literally

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<v Speaker 2>be manually pulling files off a shelf in a randomized process. Now, unsurprisingly,

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<v Speaker 2>this process hasn't led to any further findings, any further reports,

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<v Speaker 2>so in some respects, all the whistleblowers and a lot

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<v Speaker 2>of families are still hanging. The new investigations that I've

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<v Speaker 2>been doing indicate not only did the PERCNE review look

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<v Speaker 2>at a very very small subset of the cases that

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<v Speaker 2>the government should know about, the cases stretched beyond Luneston

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<v Speaker 2>General Hospital. The Health Department is still refusing to publicly

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<v Speaker 2>acknowledge that there might be other hospitals involved, but I'm

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<v Speaker 2>aware of staff from at least four other hospitals reporting

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<v Speaker 2>to the Health Department about incorrect documentation of deaths, failures

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<v Speaker 2>to send reportable cases to the coroner, improper input into

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<v Speaker 2>the death reporting processes by the LGH management. I've heard

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<v Speaker 2>of cases with someone from a regional hospital finding that

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<v Speaker 2>there was a second death certificate issued for a patient.

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<v Speaker 2>Two death certificates for the same person in the system.

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<v Speaker 2>New accounts and allegations are emerging weekly. They stretch back

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<v Speaker 2>in time further and they involve the current hospital management.

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<v Speaker 1>Coming up after the break, who is responsible?

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<v Speaker 1>Nick, You've been looking into the deaths of dozens of

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<v Speaker 1>people in hospitals in Tasmania who should have had their

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<v Speaker 1>cause of death probably investigated, but didn't. So tell me

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<v Speaker 1>when you started digging into this, what did you find?

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<v Speaker 2>I mean, I'd like to just give you one example

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<v Speaker 2>of one case and the effect have on someone's life.

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<v Speaker 2>So I spoke to a woman called Tris Davis, whose partner,

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<v Speaker 2>Graham Davis, he was admitted into Lonceeston General Hospital for

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<v Speaker 2>elective surgery in twenty eighteen. So following his procedure, he

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<v Speaker 2>had a wound that became infected and it was mistreated

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<v Speaker 2>such that he wasn't given antibiotics for a week. He

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<v Speaker 2>died in the Lonceston hospital, but his death wasn't reported

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<v Speaker 2>to the coroner. Tris Davis, who was suddenly a widow,

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<v Speaker 2>contacted the hospital and she suspected mistreatment or the misreporting

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<v Speaker 2>of her husband's death.

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<v Speaker 1>So she thought that the symptoms that had had while

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<v Speaker 1>in hospital didn't match the cause of death exactly.

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<v Speaker 2>She tried to get it referred to the coroner. She

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<v Speaker 2>was knocked back several times. She went to the Health

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<v Speaker 2>Complaints Commissioner. Eventually the coroner did agree to look at it,

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<v Speaker 2>and sure enough found that the cause of death was

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<v Speaker 2>not a pulmonary embolism as it originally been put on

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<v Speaker 2>death certificate. He died of sepsis, So this really was

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<v Speaker 2>a case of mistreatment in the hospital. Now, the death

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<v Speaker 2>of her husband, she's been working to find out what

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<v Speaker 2>happened for six years, and she had two incorrect death certificates.

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<v Speaker 2>Her whole life has been turned upside down by this case.

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<v Speaker 2>This is one case, So what.

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<v Speaker 1>Is actually going on here? Is this incompetence in hospitals?

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<v Speaker 1>Is it malpractice that is being covered up? I know

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<v Speaker 1>that each case would have its ow nuances, but how

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<v Speaker 1>is it possible that this is happening on a systemic level.

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<v Speaker 2>I think there's a cultural problem that has developed over years.

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<v Speaker 2>The Lonceston General Hospital has had resource issues for years.

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<v Speaker 2>It's had emergency department kind of waiting lists and ramping

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<v Speaker 2>issues for years, and I think over time the hospital

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<v Speaker 2>management basically decided that some cases would be easier just

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<v Speaker 2>to sweep under the carpet than to have fully investigated.

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<v Speaker 1>And has there been any accountability at all in terms

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<v Speaker 1>of senior hospital stuff.

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<v Speaker 2>So the former head of the hospital has had his

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<v Speaker 2>pro registration suspended, but there's been no explanation as to

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<v Speaker 2>why the registration was suspended. He was cited for misconduct

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<v Speaker 2>in relation to an earlier issue that I reported on

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<v Speaker 2>as well to do with a pedophile who was working

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<v Speaker 2>as a nurse in the pediatric unit at Lonceston General

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<v Speaker 2>Hospital for nineteen years. So under the same management, we

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<v Speaker 2>don't know which of the reasons is behind the cancelation

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<v Speaker 2>of his registration. But what we do know is that

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<v Speaker 2>there hasn't been any police charges, no detailed police investigations,

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<v Speaker 2>very little reaction at all.

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<v Speaker 1>Okay, I wanted to kind of ask you, I suppose

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<v Speaker 1>about accountability here because it seems like what's happening is

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<v Speaker 1>obviously this huge breach of trust. People are going to

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<v Speaker 1>a hospital, their relatives are going in, They're not getting

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<v Speaker 1>the right information about what's actually happened to them while

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<v Speaker 1>they've been in the hospital's care. And then on top

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<v Speaker 1>of it, there is this kind of sense of evasion

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<v Speaker 1>of people having to wait years and pursue things on

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<v Speaker 1>their own, using their own time, their own money, in

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<v Speaker 1>order to get any answers, and it seems like there

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<v Speaker 1>is no one from hospital management up to government departments

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<v Speaker 1>to police who want to take responsibility or to pursue

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<v Speaker 1>this any further. So I suppose my questions are, firstly,

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<v Speaker 1>why do you think that is? And secondly, what is

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<v Speaker 1>the effect of that.

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<v Speaker 2>The effect is a general lack of trust in the

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<v Speaker 2>health system, unfortunately, and it's devastating for people in Northern

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<v Speaker 2>Tasmania to feel that the health system might not be transparent.

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<v Speaker 2>The idea that you might not be able to trust

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<v Speaker 2>what you're being told by your doctor. For years, these

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<v Speaker 2>rumors had been flying around among doctors and nurses at

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<v Speaker 2>the Lonceston General Hospital. And really it was the bravery

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<v Speaker 2>of Amanda Duncan to front up to a parliamentary inquiry

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<v Speaker 2>and say I've got these reports, I can provide this evidence.

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<v Speaker 2>But you know, to watch for six months after she

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<v Speaker 2>fronts up to this parliamentary inquiry, to watch it just

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<v Speaker 2>be covered up again. To have an inquiry called that

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<v Speaker 2>would only look into a fraction of what the problem is,

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<v Speaker 2>it seemed like a deliberate active evasion to me, not accountability.

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<v Speaker 2>Calling an inquiry seems to now be a way of

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<v Speaker 2>kicking the can down the road. So you announced terms

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<v Speaker 2>of reference that will only look at a fraction of

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<v Speaker 2>what the problem is. It takes six months, You then

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<v Speaker 2>agree to implement the recommendations, and then they don't get

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<v Speaker 2>implemented and years later you still have the same problems.

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<v Speaker 2>And you know, one more thing I would add is

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<v Speaker 2>that if something like this had happened at the Alfred

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<v Speaker 2>Hospital or Saint Vincent's in Melbourne, or you know, the

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<v Speaker 2>biggest hospital in Sydney, we'd be talking about this nationally

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<v Speaker 2>for months, and yet because it happens in Tasmania, it

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<v Speaker 2>doesn't get any national reporting. There's twenty nine cases just

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<v Speaker 2>from a desktop review that should have been reported to

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<v Speaker 2>the coroner. This is twenty nine families who don't know

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<v Speaker 2>how their loved ones died. It goes way beyond just

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<v Speaker 2>some paperwork problems. It's not just maladministration. This is a

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<v Speaker 2>serious systemic problem. Anything could have happened.

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<v Speaker 1>Nick, Thank you so much for your time.

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<v Speaker 5>Thanks very much.

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<v Speaker 1>Ruby. You can read more of Nick Quick's investigation in

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<v Speaker 1>this weekend's edition of The Saturday Paper at the Saturday

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<v Speaker 1>Paper dot com dot au. Also in the news today,

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<v Speaker 1>Prime Minister Anthony Alberanzi has ruled out imposing reciprocal tariffs

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<v Speaker 1>on the United States in retaliation against the Trump administration's

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<v Speaker 1>twenty five percent tariffs on steel and aluminum, which came

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<v Speaker 1>into effect overnight. Anthony Alberzi says his government will continue

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<v Speaker 1>to advocate for trade with the United States at every level,

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<v Speaker 1>through every channel, and the discussions with the Trump administration

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<v Speaker 1>are ongoing. And it appears President Trump has attempted to

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<v Speaker 1>boost the sales of his biggest political donor, Elon Musk,

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<v Speaker 1>in a doorstop held in front of the White House yesterday,

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<v Speaker 1>with Elon Musk by his side and a sheet of

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<v Speaker 1>paper in his hand clearly listing the cost of teslavehicle.

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<v Speaker 1>Trump told the media he personally will be buying a

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<v Speaker 1>new Tesla, before getting into one of the vehicles and

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<v Speaker 1>pretending to drive it. The sales pitch came after Tesla

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<v Speaker 1>stock plunged more than fifteen percent in one of the

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<v Speaker 1>company's worst trading days since it went public in twenty ten.

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<v Speaker 1>I'm Ruby Jones. This is seven am. Let's see tomorrow.